Trust and Foundations Officer, an opportunity for talented Trusts Fundraiser to join a well-known Animal Welfare Charity, based in Central London.

The Trusts and Foundations team have a track record of successfully generating income and growing their team. To continue to fund projects, programmes and the charities resources they continue to develop and grow their funding support.

Suppotrted by a great team and senior manager, the role offers you the opportunity to work on a wide range of appliactions, both restricted and unrestricted funding.

As the Trust and Foundations Officer, you will join a welcoming and talented team, working with your colleagues and the Trust and Foundations Team Manager, to steward an existing portfolio of trusts as well as research, cultivate and apply to new supporters with an emphasis on fundraising from larger trusts and securing multi-year gifts.

You will work on a very varied portfolio of funders due the range of project and programmes the charity run. Also, you will have the opportunity to work on a wide range of applications from mid-value to multi-year. You will be supported where required and enable to grow your skills.

Our client is looking for a talented Trusts Fundraiser who has previous experience of researching, collating, preparing and submitting multiple funding applications to charitable Trusts and Foundations.

With a track record of securing grants from charitable trusts and foundations. You will have excellent communications to develop and maintain key relationships with trusts and foundations and a thorough understanding of how charitable trusts and foundations operate.

Donor Request Coordinator, an excellent and rewarding opportunity to join a growing Global Health Charity, based in West London.

This outstanding health organisation provides lifesaving opportunities for people diagnosed with blood cancer, enabling them to be matched with a stem cell donor. The dedicated Donor Management Team provide support through registering, matching and facilitating these the stem cell donations by liaising with, and providing support to donors.

As the Donor Request Coordinator, working as part of this dedicated team, you will manage the donor journey by guiding and advising donors through all stages of the donation process.

• Working predominantly by phone, email and post to communicate with donors and using a bespoke database system to record donor information.
• Register and evaluate donors for suitability and eligibility using guidelines and national regulations.
• Notify donors of a match and help facilitate the donation process through communications with donor and medical professionals both based in the UK and internationally.

Training will be provided from day one to ensure you have the skills and knowledge to support donors effectively and efficiently. To be considered for this role our client is looking for transferable skills and experiences across areas such as:

• Outstanding customer service skills, ideally within a medical setting or with some knowledge awareness of medical terminally and patient care.
• Excellent organisations skills and the ability to work in a fast-paced environment.
• Excellent attention to detail to ensure accurate recording of information.
• Good knowledge of medical terminology, case-note documentation and conducting medical histories is preferred.
• A degree in Medical or Sciences is advantageous though not essential.

New Corporate Partnerships Manager, an opportunity to join a well-known National Disability Charity based in Central London.

As the New Corporate Partnerships Manager you will join an award-winning corporate fundraising team who have a history of building long lasting strategic partnerships with large household brands. The team are entering a new phase of development and are focused on building on their success, working towards achievable and ambitious growth plans.

Working with the Senior Corporate Partnerships Manager, you will be responsible for generating new corporate partners and increasing income from a wide range of corporate sectors. You will build and nurture relationships at all levels in order to develop pipelines that generate income.

• Identify and secure new corporate income by developing relationships and devising mutually beneficial partnerships.
• Develop and present creative and engaging new business proposals and pitches for corporate prospect.
• Research competitor activity, corporate prospects and business sectors to leverage new business opportunities
• Proactively calling corporate prospects, securing and attending meetings.
• Collaborate and maintain relationships with all relevant internal staff to add value and maximise opportunities

This is an exciting opportunity for an ambitious and driven corporate partnerships fundraiser to work within a creative and talented team. Using your experience of building new corporate partnerships, nurturing relationships to make an impact and play a key role in the Corporate Fundraising team. Our client is looking for you to have previous experience, knowledge and proven track record of:

• Working within Corporate Fundraising, securing new business and driving income opportunities.
• Researching new leads, making initial calls to potential partners, attending face-to-face meetings, presenting client-facing presentations, pitches, negotiating and closing business.
• Writing tailored and innovative new business proposals with strong story telling abilities.

Customer Service Manager, an opportunity to join a growing Health Charity based in West London.

As the Customer Service Manager, working with the Head of Customer Services and supporting the Administration Manager, you will ensure the effective and smooth running of the UK office and provide excellent customer service to a range of stakeholders.

As the Customer Service Manager, you will be responsible for;

• Managing the daily customer contacts across all channels, to the set SLA standards and contribute to the department KPIs and goals.
• Take responsibility for collecting data across all customer channels, and analysing reasons for contacts to inform continuous improvement or highlighting issues in the customer journey.
• Working with the Head of Customer Service you will help to deliver improvements across all customer journeys across the organisation.
• At all times collaborate across all departments to ensure potential and actual donors, supporters, suppliers and other stakeholders receive the best possible service.
• You will also be responsible for managing the Admin Assistant and Customer Service Administrator, building and facilities management. In collaboration with the Head of Customer Service, manage the office health and safety requirements, carrying out risk assessments as necessary and following up on any required actions.

Our client is looking an exceptional Customer Service Manager who has solid experience in a comparable role, who has excellent customer service skills with the ability to demonstrate sensitivity and empathy. In addition;

• Experience in implementing customer service technology platforms, eg, live chat.
• Experience of implementing and managing a Knowledge Base.
• Knowledge of creating and updating customer service email and templates.
• Experience handling supplier relationships and managing SLAs and KPIs.
• Experience working with satisfaction surveys to inform improvements to customer journeys.
• An understanding of data protection/GDPR requirements in the context of the customer contacts.

Sites Bookings Coordinator, Part-time, an opportunity to join a National Health Charity based in Central Newcastle.

The role is part-time, 20 hours a week. Monday to Friday 10am to 2pm.

As the Bookings Administrator you will be working as part of a vibrant Face to Face Fundraising department, leading on booking sites locations, with both new and existing contacts, for the fundraisers to attend site and fundraise.

Your role will be focused on:

• Making outbound calls to local businesses, introducing the charity to key contacts, with the aim of securing booking times for the fundraising team to attend site.
• Confirm these bookings with the wider team, logging bookings into a shared calendar.
• Resolving any site booking issues and supporting the fundraiser where required.
• Whilst maintaining relationships with existing contacts, research new venues from the web and other sources
• Undertake a various task across the fundraising office including word processing, data entry, making and receiving telephone calls.
• Receive and collate information on behalf of the Regular Giving Manager, e.g. timesheets and expenses.

Our client is looking for you to have previous experience and skills which include:

• Exceptional telephone and outbound calls experience with excellent customer service skills to represent the charity via phone.
• Outstanding administration skills to confirm bookings, record calls and contact information on the in-house systems and Excel.
• Extremely organised, with good attention to detail to record and follow-up on activities.
• Strong administration skills to receive and process a range of documentation such as timesheets, expenses, and shift reports

NL Recruitment is currently looking for a Fundraising Manager - Trusts and Statutory to join an education related charity based in London. Working closely with the Head of Trusts and Statutory Fundraising, you will join a growing and ambitious team responsible for researching and developing approaches to statutory and trust funds to support the organisation's activities.

As the Fundraising Manager - Trusts and Statutory, you will be;

• Generating income from the charitable trusts and statutory to support the organisation's work
• Prospecting, drafting, managing and submitting charitable applications
• Drafting, managing and submitting statutory tenders
• Ensuring that relationships with funders are effectively managed
• Contribute to forecasting and regular reporting, both internally and to trustees

We are looking for a Fundraising Manager -Trusts and Statutory who has excellent spoken and written communication skills. You will also have;

• Proven track record of successful fundraising, specifically from trusts, foundations and statutory sources
• Experience in writing successful bids of at least £80K -£100K
• Knowledge of effective fundraising
• Excellent project and relationship management skills

NL Recruitment is currently looking for a Senior Fundraising Officer to join a disability equality charity based in London. Working closely with the Acquisition Manager, you will join an energetic and enthusiastic team to create an excellent supporter experiences that are distinctive to the organisation.

As the Senior Fundraising Officer, you will;

• Work and manage external suppliers to ensure the organisation's aims and objectives are met
• Develop, manage and optimise cause and lottery F2F campaigns and payroll giving activity
• Monitor and track performance of campaigns
• Deliver training sessions about the organisation's campaigns to engage fundraisers
• Recruit, manage and develop staff and encourage team members to maximise their potential

We are looking for a passionate Senior Fundraising Officer with good problem solving skills. You will also have;

• Experience of developing and delivering supporter acquisition campaigns through F2F
• Experience of managing externa; agencies and internal stakeholders to deliver successful campaigns
• Raisers Edge experience or other fundraising system
• A flair for training
• A keen eye for detail

NL Recruitment is currently looking for a Senior Digital Fundraiser to join an animal charity based in London. Working closely with the Head of Fundraising, you will join an inspiring team to develop and implement the digital fundraising strategy of the organization.

As the Senior Digital Fundraiser, you will;

• Contribute to setting income/ expenditure targets
• Evaluate digital fundraising campaigns and produce monthly performance reports
• Email marketing by setting up e-appeals, newsletters, customer email flows, etc
• Generate email leads and convert into donors via different digital/ social media platforms
• Responsible for donation page optimisation, SEA campaigns and paid content of social media channels
• Website maintenance and development for donation and fundraising pages

We are looking for a Senior Digital Fundraiser who has a positive thinking personality with great affinity to animal welfare. You should also have;

• Experience in devising, implementing and optimising online marketing campaigns across different digital platforms
• Excellent online campaigning knowledge of which channels best generate traffic and conversions
• Passion to convert leads into donors

NL Recruitment is currently looking for an Individual Giving Officer to join a health related charity based in London. Working closely with the Stewardship Manager, you will join an ambitious and inspiring team and plan, develop and manage direct marketing campaigns using a range of digital and offline fundraising techniques - wherein digital marketing would be the main focus.

As the Individual Giving Officer, you will have the opportunity to develop new products and feed into the individual giving strategy. You will;

• Write copy and work with the Communications team or agencies to create compelling direct marketing campaign across different channels
• Analyse results from direct marketing activity and evaluate to inform the direct marketing programme
• Manage the budget, sign-off process and schedule for your campaigns

We are looking for a bold and proactive Individual Giving Officer who has;

• Experience in direct and digital marketing
• Excellent copy-writing skills
• Ability to think creatively and contribute ideas to team planning and discussion sessions
• Good working knowledge of databases and all Microsoft packages including Word, Excel and Outlook

NL Recruitment is currently looking for a Senior Trust & Partnerships Fundraiser (part-time) to join an education related charity, based in London. Working closely with the Head of Fundraising, you will join a promising team and maximize income and engagement from trusts, foundations, corporates and major donors.

As the Senior Trust & Partnerships Fundraiser, you will lead on meeting annual income targets in line with the trust and partnerships strategy. You will;

• Contribute to the development and implementation of operational plans to achieve income targets
• Continue to develop the funding pipeline with a focus on grant funders, trusts and foundations, corporate partnerships and major donors
• Deliver high standards of customer care with all current and prospective supporters

We are looking for a promising an enthusiastic Senior Trust & Partnerships Fundraiser who has;

• Experience in fundraising - trusts and foundations, corporates, major donors
• Experience in researching and developing relationships with current and prospective funding partners and stakeholders
• Experience of developing funding applications and presentations for existing and new funding prospects
• Experience with Raiser's Edge or another CRM database

NL Recruitment ins currently looking for a Campaigns Officer to join an education related charity based in London. Working closely with the Campaigns Manager, you will join a growing and ambitious team to deliver communications and behaviour change campaigns across the target areas.

As the Campaigns Officer, you will;

• Support the Campaigns Manager to develop campaign strategy and key messaging using behavioural science frameworks
• Plan and deliver engaging events for target audiences
• Build partnerships with local media and write press releases, media pitches and articles
• Develop social media plan to reach target audiences

We are looking for a confident and enthusiastic Campaigns Officer who has excellent verbal communication skills and is an excellent writer and proofreader. You will also have;

• Recent experience working as a campaigns officer on in a communications role with campaigning responsibilities
• Experience in working with journalists to secure positive national and regional media coverage
• Experience in managing digital and social media accounts and writing for different audiences/ contexts
• Experience in planning, implementing and evaluating campaigns
• Knowledge in behaviour change campaigning