Engagement & Projects Officer

Be the link between frontline care and system change

Behind every care provider is a story: challenges, pressures, innovation, and resilience.

At Norfolk Care Association (NorCA), we turn those real experiences into insight that influences decisions across the health and care system.

We’re looking for an Engagement & Projects Officer to build relationships, gather intelligence, and deliver projects that make a difference.

Why this role matters

This role sits at the heart of NorCA’s impact. You’ll play a key role in:

• Building trusted relationships with providers across the region
• Turning real-world experiences into evidence that shapes decisions
• Delivering projects that respond directly to sector needs

If you are passionate about engagement and have the skills to make things happen, this is an opportunity to turn insight into real change by leading projects, and ensuring the voices of providers are heard where it matters.

What you’ll be doing

• Building relationships with care providers across our area
• Leading engagement activity (interviews, surveys, focus groups)
• Turning insight into clear reports and briefings
• Delivering projects from planning through to evaluation
• Working with a wide variety of stakeholder at all levels

What we’re looking for

• Experience in engagement, outreach, or stakeholder roles
• Strong relationship-building and communication skills
• Ability to gather and analyse qualitative/quantitative insight
• Experience managing projects or coordinating delivery

Why join NorCA?

• Play a visible role in shaping how adult social care is represented locally
• Work directly with senior leaders across the NHS and local authorities
• Take real ownership in a small team where your work has immediate impact
• Develop a broad skillset across communications, engagement, and delivery
• Flexible, supportive hybrid working