Team Administrator Jobs in North West

Location: Remote or at Royal Bank of Scotland Plc (RBS), Stephenson Way, Wavertree Technology Park

About the Role

Advice Giving

• Deliver advice and information to clients, ensuring advice provided meets the requirements of Citizens Advice quality standards
• Ensure all case recording and other record keeping is completed within agreed timescales and conforms to the Office Manual and the Advice Quality Standards
• Use sensitive listening and questioning skills in order to allow clients to explain their problem(s) and to identify the next course of action.
• Use a range of information sources to find relevant information then interpret and communicate this to clients.
• Refer internally or to other specialist agencies as appropriate.
• Act for the client where necessary by calculating, negotiation, drafting or writing letters/emails and telephoning.

Administration

• Use of IT software for statistical recording of information relating to research and campaigns and funding requirements, record keeping and document production. Ensure Data Protection compliant training is completed on an annual basis.
• Ensure that all work conforms to the service's systems and procedures.
• Undertake admin duties as required or requested.
• Complete a register of client outcomes, monitored by the lead Citizens Advice office of the project, and provide case studies (with client consent) demonstrating outcomes of the advice interventions to the funder.

Professional development

• Keep up to date with online systems, available training materials and other resources relevant to the areas of support.
• Complete the required training to comply with quality assurance processes
• Attend relevant internal and external meetings as agreed with the line manager
• Prepare for and attend supervision sessions/team meetings/staff meetings as appropriate
• Identify and implement own learning and development needs

Other duties and responsibilities

• Promote the aims, policies, and membership requirements of the Citizens Advice service.
• Ensure all processes and procedures that relate to the responsibilities of the role are delivered with a high level of awareness of the organisation’s equality and diversity ethos and policies.
• Be a positive ambassador for CAL.
• Abide by health and safety guidelines and share responsibility for own safety and that of colleagues.
• Adhere to RBS security vetting and health and safety guidelines, particularly within their building.
• Attend RBS Team meetings to share knowledge and up skill Bank staff to inform them of themes, trends and emerging issues.
• Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service

Requirements:

• Experience of delivering generalist advice within Citizens Advice or another quality assured environment such as AQS.
• Good IT knowledge with an ability to support delivery of advice
• Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, over the phone.
• Ability to research, analyse and interpret complex information and produce and present clear reports verbally and in writing.
• Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.
• Effective oral and written communication skills.
• Ability and willingness to work both on own initiative and as part of a team.
• Understanding of the issues affecting society and their implications for clients and service provision.
• Understanding of and commitment to the aims and principles of the Citizens Advice service and its equal opportunities policies.

About us

Citizens Advice Liverpool (CAL) are being funded by Nat West Group to provide general advice by telephone for customers seeking this help. This general advice is confidential and independent of the Nat West (Banking) Group.

The post holder would be based at their RBS office for 4 days between the hours of 9am -5pm, providing telephone advice, and there would be 1 day based at a CAL office for writing up notes and any follow up work.

Where it is not possible for the SSO to work at the RBS office, the SSO would work at home or a CAL office, again providing telephone advice for these customers.

Are you committed to supporting transformative change in people's lives? Do you excel in a role that blends operational savvy with genuine people skills?

This is your chance to play a key part in a passionate team dedicated to ending economic abuse. Surviving Economic Abuse (SEA) is not just a workplace; it’s a community united by a shared mission—to ensure every victim-survivor of economic abuse can thrive free from fear and oppression.

We are seeking a People and Operations Officer who is both a strategic thinker and a practical doer, capable of supporting our internal team and enhancing our operational effectiveness. Your role will be crucial in implementing our ambitious 3-year strategy and ensuring our operations are resilient as we continue to grow in size and impact.

About You:

• You are a proactive individual with a proven track record in supporting team operations and enhancing workplace environments.
• You possess excellent organisational skills, capable of managing diverse tasks from administrative support to strategic operations development.
• Your communication skills are top-notch, enabling you to foster strong relationships both within the team and with our external partners.
• You are adept at using IT and digital tools to improve organisational efficiency and team connectivity.
• A strong advocate for workplace well-being, you are innovative in supporting team morale and professional development.

About the Role:

• You will support the Senior Operations Manager in day-to-day operational tasks and strategic project implementation.
• You will handle key 'People' functions such as recruitment, onboarding, and staff development, ensuring a smooth and welcoming experience for new team members.
• Manage our digital tools and resources, including SharePoint and our internal CRM, enhancing our organisational efficiency.
• You will play a vital role in organising both virtual and in-person meetings and events, ensuring they are impactful and align with our strategic goals.
• Your role will also involve managing health and safety compliance, equipment procurement, and data protection, ensuring our operations support our remote working model effectively.

About Surviving Economic Abuse:

At Surviving Economic Abuse, we deal with one of society’s biggest issues. Last year, 5.5 million UK women reported that a current or former partner had controlled their economic resources – money and the things it can buy such as food, clothing, transportation, and housing. Through economic control, abusers limit women’s freedom, they steal their futures, and, in far too many cases, they take their lives. Yet too few people are aware of economic abuse – even those who experience it. We are the only UK charity dedicated to raising awareness of economic abuse and transforming responses to it. The speed and scale of our growth since 2017 are evidence of how much we are needed. We may be young, but we are already creating big waves.

What We Offer You:

• Remote working with occasional travel for team events
• Competitive salary
• 25 days of annual leave plus (pro rata) plus bank holidays
• 5 'Wellbeing Days' (pro rata)
• Enhanced maternity and paternity pay
• Pension scheme, with 3% employer contribution.
• Employee Assistance Programme (EAP) offering free, confidential advice or support with any personal or work related concerns.
• Reflective practice
• Opportunities for personal and professional growth in a supportive and innovative environment.

How to Apply:

If you are passionate about making a difference and think you have the right skills and enthusiasm for the job, please apply via our website. Interviews will be held online week commencing Monday 1st July 2024. 

Surviving Economic Abuse is committed to developing an inclusive team which reflects the diversity of the communities we support. Our culture celebrates diverse voices, and we particularly encourage applications from black and minoritised women and disabled applicants who are under represented at SEA.

Harris Hill are delighted to be working with a fantastic charity to recruit for a Community Fundraising Officer based in Manchester in order to support the delivery of the charity’s community fundraising programme, as part of the wider mass participation and events team. This includes stewardship, retention, recruitment, new product development, and marketing.

As a Community Fundraising Officer you will:

• Be one of the primary contacts for the charity’s  community fundraising supporters, and will focus on building strong relationships with supporters, delivering engaging stewardship, developing supporter retention and recruitment,
• Manage administrative processes, as well as supporting the Community Fundraising Manager with the delivery of the community fundraising strategy.
• Develop new and existing fundraising products
• Support the wider mass participation & events team to achieve targets.
•  

In order to be successful, you must have experienced :

• Experience of developing supporter or customer care relationships
• Excellent relationship skills - to work well with colleagues, supporters and suppliers
• Excellent copywriting skills- to produce copy for stewardship and marketing communications
• First-class supporter management and motivating skills, delivering outstanding supporter experience for fundraisers
• Ability to influence and motivate
• Ability to organise a busy workload and prioritise effectively, working to tight deadlines
• Ability to work independently, co-operatively and as an effective team member
• Ability to use IT systems and databases

Desirable:

• Experience of working in an Events or Community Fundraising team
• Experience of developing and delivering new products or initiatives – fundraising-related desirable

Salary: £24,000- £29,375 per annum

Contract type: Permanent

Location: Manchester

Deadline: Monday 24th June at 8am

Interview: w/c 1st July

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

The role of the Employment Support Worker is to ensure carers of all ages and backgrounds are aware of their rights and know how to receive support from Gaddum and other services they need at the right time for them.

The job holder will provide outreach & support sessions, deliver groups and events for carers and other relevant partners across Salford. Creating exciting new opportunities for carers through networking and building partnerships.

The role will focus on the outreach provision, working in different locations across Salford providing training to employers about the issues faced by working carers. In the role you will also connect with other organisations to create partnership and referral options. The role will include supporting the continued development of the service, assisting with the creation of resources and training. The role will also support our involvement offer; ensuring carers are at the forefront of service change and service delivery.

This role is subject to an Enhanced DBS

For any queries regarding the role, please do not hesitate to get in contact for an informal discussion.

Applications for this role close on 28th June 2024

Why work with us?

At Gaddum we are all committed to living our values; in all areas of our work we are supportive, empowering, professional, innovative and diverse.  Our teams are passionate about working together to support and empower individuals and their communities.  You will receive a full induction and training for your role and ongoing support from your colleagues and managers via supervisions, 1:1s and team meetings. 

All employees at Gaddum have access to an Employee Assistance Programme, Cycle to Work Scheme and an online rewards/savings platform.  Our standard holiday entitlement is 25 days per annum plus bank holidays, with additional leave entitlement for your birthday and for wellbeing in the winter.

Everyone has the right to request flexible working from day one because we recognise the importance of a healthy work/life balance and our standard working week is only 35 hours.

Gaddum is a Living Wage Employer and we are proud to have the Investors in People Silver Award.  For a full list of our awards and accreditations, please visit our website. 

How to apply

Applications should be made via the attached Application Form and submitted via email.  Full details can be found on our website.

Gaddum is proud to be a Disability Confident Level 2 Employer; if you need any support completing your application or require alternative arrangements, please get in contact. 

Gaddum is dedicated to fostering an inclusive environment where every individual, regardless of background, feels valued and empowered to contribute. We celebrate diversity as a catalyst for innovation and growth and are committed to creating a workplace that thrives on varied perspectives and mutual respect.

As part of our commitment to equality, diversity and inclusion, Gaddum undertakes anonymous recruitment by removing identifiable information from applications forms during the shortlisting process.

 

Job description

Are you passionate about patient and public engagement, effecting system change, and improving services? Are you confident to design and carry out research, and tell the story of the findings in briefings and reports?  Do you relish building relationships with external partners, and working together to bring about change? If so, we’d love to work with you to improve the experiences of people using health and social care services in Barnet.

As our Senior Research & Participation Officer, you will be working on an exciting new project to improve primary care access for residents. Your flair for planning and logistics will enable you to both gather evidence about the experiences of Barnet residents, and to collate existing data. You’ll also be comfortable producing accessible how-to guidance, to enable people experiencing health inequalities to access services.

The role will involve building effective relationships with stakeholders including GP Practice Managers, voluntary sector organisations and NHS Integrated Care Board partners. You will work with these stakeholders constructively and persuasively, to seed partnership initiatives and achieve positive change for Barnet residents.

In return for your commitment to the cause, you will become part of a friendly and supportive team, working within a focused but flexible culture, where diversity is valued and you can bring your whole self to work.   

Applicants must have lived experience of disability, which could include a mental health issue or other long term condition. 

Interviews with held online on the 2nd and 3rd of July.

About Healthwatch

The Health and Social Care Act 2012 required each local authority area to set up a Healthwatch organisation. Healthwatch gives people a powerful voice both locally and nationally. At a local level, Healthwatch Barnet works to help people get the best from their health and social care services, whether it's improving them today, or helping to shape them for tomorrow. Healthwatch Barnet is about local voices being able to influence the delivery and design of their services, not just for the people who use them, but anyone who might need to use them in future.

Healthwatch Barnet transferred to Inclusion Barnet on 1st April 2020. It is commissioned by the London Borough of Barnet to provide the following 6 key functions:

· Gather views and understand the experiences of patients and the public

· Make people’s views known

· Promote and support the involvement of people in the commissioning and provision of local care services and how they are scrutinised

· Recommend investigation or special review of services via Healthwatch England or directly to the Care Quality Commission (CQC)

· Provide advice and information (signposting) about access to services and support for making informed choices

· Making the views and experiences of local people known to Healthwatch England (and to other local Healthwatch organisations) and providing a steer to help it carry out its role as national champion

About Inclusion Barnet

Inclusion Barnet is a thriving peer-led charity based in North-West London. We believe in the power of experience, and this is demonstrated by all our services being led, developed, and delivered by people with lived experience of disability, including mental health issues and long-term conditions. We believe that learning to use our lived experience for social change is a skill. We have become experts in harnessing the lived experience of our staff, members, volunteers, and people who use our services to design and deliver higher quality, more person-centred services. We believe that this benefits both disabled people and society more widely. We also work to support other organisations to do the same. Our work is very much influenced by the Social Model of Disability. 

Job Description – Operations Manager
IcFEM Dreamland Mission is a Christian charity set up to help fund and support the work of IcFEM in
Kenya. We had been running for almost 20 years with volunteers
running a home-based UK office. Three years ago we employed staff in the UK for the first time. We
currently have income of £350k- £400k a year depending on the projects running. IcFEM Kenya is a
locally run organisation based at Kimilili in Western Kenya. IcFEM Kenya runs community projects as
well as a school and hospital. The past five years has seen our work grow significantly, including the
school and hospital which have developed into large institutions that are valued by the community
in Kimilili and fit well into the local government set up.
We are looking for an individual who is ambitious to see our ministry grow and is experienced at
blending trust in God with human endeavour.
We are seeking an Operations Manager who has experience of the charity sector and is prepared to
be flexible and adaptable to the needs of this small charity. There is the potential for flexibility within
this role and we would be willing to discuss a variation in hours worked. Some occasional evening or
weekend work will be needed, and occasional travel to Kenya is an important part of the role,
particularly to build relationships with the Kenyan team.

Operations manager
Full-Time: 37.5 hours a week or part time/job share considered.
Flexible working available
Work from home
Salary: £30,000-£40,000 PA (Based on experience)
Annual Leave: 25 days PA plus Bank holidays and your birthday if it falls on a weekday. The office
will shut 25th December -1st January and these days will not be counted as part of your leave
entitlement.
Accountable: Chair of Trustees, Treasurer and Secretary
Contract: Permanent (6-month probation)
Handover period: During the probation period some work currently undertaken by Trustees will be
handed over to the post holder. Upon successful completion of the probationary period the post
holder will report to the Chair of Trustees.
Job description

Governance and legal compliance
➢ Review and keep updated UK policy and procedure documentation, writing new policies
where necessary to encompass latest regulations
➢ Regularly review the Safeguarding policy, and risk assessment, with the Trustee who leads
on safeguarding
➢ Work with the Treasurer and Secretary to ensure compliance and deadlines for Charity
Commission
➢ Review “new volunteer” and “new staff member” packs to ensure they meet the legal
requirement of the Charity Commission and all data protection policies
➢ Ensure all staff and volunteers hold correct documentation such as DBS certificates
➢ Ensure compliance with all regulatory authorities and regularly report on these to the
Trustees
➢ Maintain up to date knowledge of Charity policy and procedures

Finance and administration
➢ Manage the charity income and donations, including processing of cheques, bank transfers
and donor management system to acknowledge donations
➢ Grow the number of individuals and churches in the UK who support this charity
➢ Develop and manage donor relationships.
➢ Maintain and develop appropriate financial policies
➢ Manage income from giving sites such as Just Giving, Virgin Giving and PayPal
➢ Manage designated project funds and other finance tasks
➢ Oversee the marketing and communication role to promote the charity
➢ Line manages the Operations Assistant
Project management
➢ Alongside the Operations Assistant, and working closely with the Kenya team, continue to
manage the school sponsorship scheme for IcFEM DEC primary school
➢ Alongside the Kenyan team grow and develop the secondary school sponsorship scheme
➢ Alongside the hospital staff, co-ordinate the UK funded DMH hospital projects including
reports and stories from Kenya
➢ Present own ideas for projects and start to take ownership of new projects
➢ Work with donors including churches to develop current and new projects
➢ Represent the charity externally and strengthen partnerships with all relevant stakeholders
➢ Manage the UK end of Community based projects (e.g. Tree Growing and Bee’s & Honey)
including communications, funding, donor and partner management
➢ Monitoring and evaluation
➢ Set up and manage a monitoring and evaluation system for all UK-funded projects
➢ Provide regular feedback to relevant Trustees or Volunteers who are partners on specific
projects and once a quarter feedback to Trustees meetings
General administration and IT
➢ Oversee regular updates to the website, and social media
➢ Manage enquires both on the telephone and via email
➢ Co-ordinate volunteers both in the UK and those wishing to visit Kenya
➢ Co-ordinate the office including annual leave and day to day planning
➢ Assist Trustees with other administrative matters
Person specification
We are seeking a servant-hearted, emotionally intelligent, self-aware and authentic individual who is
outward looking, a good communicator, level headed and tenacious.
Required experience
➢ Have had extensive experience of the charity sector
➢ Book-keeping, banking or other finance skills and/or experience
➢ Experience of managing teams including volunteers
➢ Proven track record of being a team player
➢ Proven track record of managing charity offices and projects
➢ Experience of working with the highest levels of discretion, integrity and honesty.
Desirable experience
➢ Experience of working in East Africa
➢ Experience of using Beacon Donor Manager, and Xero finance manager systems, and if not
willing to learn
➢ Experience of managing online donor platforms
➢ Experience of website management
➢ Educated to degree level in relevant area or relevant professional qualifications
➢ Fundraising experience
➢ Experience of marketing in a charity setting
➢ Experience of working with volunteers
Required skills and abilities
➢ Able to work with minimal supervision
➢ Good relationship management skills
➢ Have tact and diplomacy skills
➢ Excellent written and verbal communication, marketing and PR skills
➢ Have excellent IT skills including Excel and the ability to learn website management
➢ Highly organised, able to manage multiple tasks at once and under pressure, and adept at
building good relationships
➢ Able to foster a culture of innovation and initiative-taking, creating a ‘can do’ atmosphere
that values everyone’s contribution and coaches out the best in the team.

Desirable knowledge
➢ Be up to date with charity law and have experience of coordinating policy and procedures
➢ Educated at least to A level or equivalent with GCSE passes English and Maths
➢ Knowledge of charity governance and developing new policies for growing charities
Personal qualities
➢ An active Christian faith with an openness to engage in devotions in the office
➢ Willing to work with ethos of a Christian Mission including partaking in prayer meetings and
church meetings
➢ Model professionalism and a passion for excellence.
➢ Willing to be flexible and work some evenings
➢ Comfortable lone working or with only one colleague
➢ Be willing to travel to Kenya when required
This job has an occupational requirement under Schedule 9 of the Equality Act 2010 to be held by an
active, practising Christian who assents to our Statement of Faith. 

As part of our ongoing Equity, Diversity and Inclusion work, we are continuing our journey towards building an RSPB where everyone can thrive.

Part-Time Race Equity Officer (Fixed-Term)
Reference: MAY20243780
Location: Flexible in UK
Salary:  £26,379.00 - £28,319.00 Pro Rata
Hours: Part-time, 22.5 hours per week
Contract: Fixed-term for 20 months
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave

To achieve our vision of creating a world richer in nature, we know we need more people, and more diverse people, to act. Yet, people from ethnically diverse backgrounds are significantly underrepresented in UK conservation. 

The Equality, Diversity, and Inclusion (EDI) Team is looking for a Race Equity Officer to co-ordinate and support organisational-wide race equity workstreams and specialist projects included in our Achieving Race Equity Taskforce.

What's the role about

This is a key role working alongside our Project Manager and Senior Race Equity specialist to shape our ways of working to be more inclusive. This will include coordinating activities, supporting taskforce members, researching, create content and training materials with support.

The role would suit somebody with strong organisational and communication skills with a background in race equity work who wants to apply these skills in the conservation sector, or someone with demonstrable coordination/administration skills and EDI knowledge and experience that wants to step into the race equity space.

Essential skills, knowledge and experience:

• Experience of coordinating and synchronising resources and people, in the delivery of anti-racist or EDI related activities and events.
• Awareness of the intersectional impact of protected characteristics, the Equality Act 2010 and barriers to people of colour, disabled people and people in other protected groups at work. 
• Experience of generating ideas that relate to EDI topics, creating short written or visual content, making information accessible to different audiences as a blog, video, infographic or other content formats.
• Strong administration and organisational skills, including the ability to manage data or records, manage own time and prioritise, create basic project plans and meet agreed deadlines.
• Experience of Microsoft Teams, Outlook, and calendar or similar
• Strong IT skills across a range of software including knowledge or willingness to learn using SharePoint to a good standard.
• Experience of working with ethnically diverse groups or networks in a workplace or voluntary setting with a coproduction approach.
• Ability to recognise and communicate sensitive topics and consider how differences in background and experience might affect how this needs to be planned and delivered.
• Ability to work as part of a team to build trust and strong positive relationships with others, modelling compassion, active empathy and the values of the organisation.

Desirable skills, knowledge and experience:

• Experience of supporting behaviour change in large and complex settings.
• Experience of working with a Taskforce or group dedicated to achieving race equity or an EDI related area. 
• Excellent knowledge of race equity/equality standards and policies, including best practises within the UK. 
• Experience of responding to race equity/equality issues in the conservation sector.

Closing date: 23:59, Sunday, 23rd June 2024
We are looking to conduct interviews for this position from week commencing 15 July 2024.

We will be holding an optional online recruitment briefing session on the date below which is open to all prospective candidates and provides the opportunity to learn more about the role. Please click the link (available on our website) 5 minutes before the start time to attend, amending your name beforehand should you wish to remain anonymous:

Friday 14 June 2024 at 12 noon - 12.45pm

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.

Our Business Engagement Coordinator plays a key role in developing and implementing a compelling package for  organisations to support FareShare GM (FSGM) which includes running corporate days (onsite team building and volunteering) as well as other ways for organisations to engage with us such as sponsorship, fundraising activities, events and so on. 

Alongside helping develop funding packages that support our important work, you'll take a proactive lead in coordinating the activities of our corporate partners and helping us identify new partnerships.  You'll build and maintain positive relationships with all our stakeholders including FareShare UK, our customers and the wider community to optimise the benefits of corporate engagement activities.

The successful candidate will need to: 

• have proven experience in building relationships with external stakeholders
• have strong communication skills including creating and giving presentations and writing compelling content for external audiences
• have a proven ability to work independently, set priorities and manage deadlines
• be able to work calmly and efficiently in a busy office environment
• have experience gathering, maintaining and analysing data for reporting purpose
• be enthusiastic about what we do and be able to share that with others
• have strong IT literacy and numeracy skills

Programme Officer

Are you an experienced Programme Officer? Can you keep a programme up to date supporting programme managers to deliver excellent outcomes for Children? Are you resourceful and able to work across multiple programmes keeping them up to date and providing accurate and on time reporting?

We are looking for someone with demonstrable experience support across multiple programmes to join a national charity. They launched an ambitious ten-year strategy in 2021 and this role is pivotal in bringing that strategy to fruition.

Position: Programme Officer

Salary: £26,388 - £29,986, plus £3,366 inner London allowance or £500 home working allowance.

Location: United Kingdom - Remote or Flexible location

Vacancy Type: 6 month fixed term contract

Working Hours Per Week: Full time (35 hours)

Closing Date: 30th June 2024

The Role:

As Programme Officer you will be pivotal in supporting the programmes from scoping to completion, providing expert support to Programme Managers in keeping programme plans, RAID logs and programme documentation up to date. You will provide reporting to the PMO and Programme Delivery Board and work with a wide range of stakeholders.

About you:

You will be a thoughtful collaborator with experience of supporting complex change programmes, monitoring, and reporting in a large organisation. You will be supported by a skilled, fun and friendly team within the Corporate PMO in the Strategy and Knowledge Directorate.

We are looking for someone with experience of:

• Successfully supporting multiple work-streamed programmes, including budgets, planning, risk, stakeholders, and benefits management to achieve stated outcomes.
• Supporting benefits mapping and reporting.
• Supporting dependency management, updating programme plans, updating PIDs and supporting programme managers in Programme Boards.
• Strong interpersonal and administrative skills with the ability to engage and work as a team to deliver high quality outcomes.

Every childhood is worth fighting for. This is the charity’s belief. It is what drives them. It motivates their Strategy and Knowledge Directorate to maintain their position as an influential, informed and forceful voice at every level. Join the team as Programme Officer and be part of progress that means more.

In Return

We know that the main reward is making a difference to children’s lives, but you will also be rewarded with a variety of rewards and benefits including: generous annual leave, employee benefits and assistance programme, pension and life assurance schemes.

Join this amazing organisation and you’ll become part of a team that cares about the work they do and the people they work with. You’ll discover opportunities to grow, along with challenges and a shared purpose that’ll bring the best out in you. And you’ll get to find your own way to make a difference that means more, and that impacts millions of young lives.

Other roles you may have experience of could include: Programmes Officer, Programme Manager, Programmes and Impact, Programme Coordinator, Impact Manager, Programme Lead,  etc #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Contract: Permanent Full-time (37.5 hours per week)
Salary: Band 6 £24,042.00 - £30,858.80 per annum (dependent on experience)
Location: Home based/Remote working

The National Youth Agency is looking for a new Policy & Communications Officer to join our Policy & Communication Team.

What we do
Youth work is the best methodology to unlock young people’s potential by providing high-quality support and opportunities. Skilled youth workers build relationships that support young people to explore their personal, social, and educational development. Youth work enables young people to develop their voice, influence, and place within society.

As the national body for youth work, NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.

About the Role
This dynamic role will provide valuable support across all areas of our Policy & Communications Directorate including supporting with policy and public affairs activity, marketing and media activity, and event coordination to advance NYA’s mission.

Key Responsibilities:
Policy and Public Affairs Support:

- Research policy developments and political changes.
- Monitor relevant parliamentary activities and government announcements.
- Compile and analyse data for policy briefs and reports.
- Assist in preparing policy briefings, research summaries, and stakeholder communications.
- Support youth participation activities.

Communications and Marketing Support:

- Draft and edit reports, blogs, social media posts, and web content.
- Handle media requests, research journalists, and draft press releases.
- Monitor social media and create content for awareness campaigns.
- Assist with newsletter and website content and coordinate guest bloggers.

Event & General Support:

- Organise and coordinate meetings, webinars, roundtables, and political conference activities.
- Plan and execute large events, including registration and materials preparation.
- Represent the teams at internal and external meetings.
- Build effective working relationships across the organisation.
- Provide administrative support for the Youth Work Awards, liaising with the judging panel and nominees.

Why Work for NYA?
NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.

A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.

NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.

We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.

To apply now:
Please download our applicant pack to find out more about the role and requirements

Please use our online application process to submit the following by 23:59 on Thursday 27th June 2024:

- A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the 'About You' section.
- A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the person specification. Please note that the covering letter is an important part of the application and we will not accept CV’s without one.

Diversity monitoring information – your data will be stored separately from your applications and will at no time be connected to you or your application.

Interviews: Planned to be held w/c 8th July 2024

We encourage you to apply without delay as we will close the recruitment process early if we receive a sufficient number of applications.

REF-214 552

You have demonstrable experience of using/working with data systems and providing training/supporting others. All you need is the perfect environment to put your skills to great use. Welcome to Aquarius as a Data Training & Support Officer.

Run in partnership with Nacro and Birmingham and Solihull Mental Health Foundation Trust, ‘Recovery Near You’ in Wolverhampton provides a wide range of alcohol and drugs related support services to adults in the area. We also use a comprehensive data collection system to measure the effectiveness of services in response to the needs of funders, service managers, senior management, and others. That’s where you come in.

An interesting part-time role based on-site across the two offices where the service operates from, your challenge will be to help in all aspects of data. Initially, you’ll receive extensive training and support from our Data Team to help build your knowledge of our recording systems and procedures. Then, working with new and existing staff, you’ll be responsible for helping them to understand correct data entry and record-keeping procedures to help us improve data quality and accuracy. As well as regularly working on your own to conduct data cleansing and reporting to further enhance our data quality, you’ll also need to liaise with the Data Manager and Data Team to provide ongoing support to our staff with any queries they have. 

To succeed, you’ll need a good understanding of IT, including data systems, infrastructure and communication systems, as well as Microsoft Office applications, including Excel and Word. You’ll also need experience of presenting using PowerPoint and be comfortable dealing with colleagues and a range of professionals at all levels. Familiarity with the Data Protection Act (1998) and GDPR (2018) is important too, while an understanding of data in the context of Health and Social Care, though not essential, would be useful. Self-motivated, with a flair for planning and prioritising your work, you have excellent attention to detail and are calm and efficient when up against deadlines. What’s more, you work well on your own initiative and as part of a team and have a flexible approach, including a willingness to work some evenings and weekends and in different locations as required.

So, are you ready to take on this rewarding role that comes with some really great benefits? Apply now via our website.

Please note: An enhanced DBS disclosure will be required for this post.

Aquarius was a subsidiary of Richmond Fellowship, with both organisations being part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. On 1st June 2024 Richmond Fellowship merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. At the same time, Aquarius became a subsidiary of Humankind, with no impact to terms and conditions of employment. In October 2024, Humankind will be renamed to reflect the new organisation, of which Aquarius will remain a subsidiary.

We are Living Streets, the UK charity for everyday walking. 

We want to create a nation where walking is the natural choice for everyday, local journeys; free from congested roads and pollution, reducing the risk of preventable illnesses and social isolation. We want to achieve a better walking environment and to inspire people of all generations to enjoy the benefits the simple act of walking brings.

Join us and together we will create a walking nation.

We are looking for enthusiastic and motivated individuals to join our team as Project Coordinators to coordinate the delivery of the Walk to School Outreach (WTSO) project. 

You will be part of a team responsible for ensuring the project achieves its behaviour change aims, as agreed by the funder. This includes but is not limited to recruiting new schools onto the project, keeping active schools engaged, organising the distribution of resources, behaviour change activities and ensuring monitoring and record keeping systems are up to date. You will also support the project aims of identifying and recommending improvements, to overcome barriers to walking all the way to school.

You will occasionally be required on site and will therefore live within a reasonable travel distance by public transport, of one the following areas:

-    NE/Tees Valley
-    York, North Yorkshire, West Yorkshire
-    Hull, NE Lincs
-    Cumbria, North Lancs
-    Nottingham, Warwickshire
-    Oxfordshire, Gloucestershire
-    Milton Keynes, Luton, Bedford

Living Streets is committed to safeguarding and promoting the welfare of children, young people and adults at risk; and expects all our staff and volunteers to share this commitment. Applicants will be subject to background and criminal records checks as relevant to the job role.

We will be conducting rolling interviews. If we successfully recruit to all roles, Living Streets reserves the right to close the application window early. Please therefore submit your application as soon as possible.

The role of the Outreach & Development Worker is to ensure carers of all ages and backgrounds are aware of their rights and know how to receive support from Gaddum and other services they need at the right time for them.

The job holder will provide outreach & support sessions, deliver groups and events for carers and other relevant partners across Salford. Creating exciting new opportunities for carers through networking and building partnerships.

The role will focus on the outreach provision, being based in different locations across Salford including hospitals, community venues, mental health settings and others accessed by people with caring responsibilities. The role will include supporting the continued development of the service, assisting with the creation of resources and training. The role will also support our involvement offer; ensuring carers are at the forefront of service change and service delivery.

This role is subject to an Enhanced DBS

For any queries regarding the role, please do not hesitate to get in contact for an informal discussion.  Queries can be directed via our website.

Applications for this role close on 27th June 2024

Why work with us?

At Gaddum we are all committed to living our values; in all areas of our work we are supportive, empowering, professional, innovative and diverse.  Our teams are passionate about working together to support and empower individuals and their communities.  You will receive a full induction and training for your role and ongoing support from your colleagues and managers via supervisions, 1:1s and team meetings. 

All employees at Gaddum have access to an Employee Assistance Programme, Cycle to Work Scheme and an online rewards/savings platform.  Our standard holiday entitlement is 25 days per annum plus bank holidays, with additional leave entitlement for your birthday and for wellbeing in the winter.

Everyone has the right to request flexible working from day one because we recognise the importance of a healthy work/life balance and our standard working week is only 35 hours.

Gaddum is a Living Wage Employer and we are proud to have the Investors in People Silver Award.  For a full list of our awards and accreditations, please visit our website. 

How to apply

Applications should be made via the attached Application Form and submitted via email.  Full details can be found on our website.

Gaddum is proud to be a Disability Confident Level 2 Employer; if you need any support completing your application or require alternative arrangements, please get in contact. 

Gaddum is dedicated to fostering an inclusive environment where every individual, regardless of background, feels valued and empowered to contribute. We celebrate diversity as a catalyst for innovation and growth and are committed to creating a workplace that thrives on varied perspectives and mutual respect.

As part of our commitment to equality, diversity and inclusion, Gaddum undertakes anonymous recruitment by removing identifiable information from applications forms during the shortlisting process.

This is an exciting opportunity for a major donor fundraiser to join CSW, to initiate and develop strong relationships with individuals and corporates who have the capacity to make significant donations to CSW and to steward these relationships towards deeper engagement with CSW year after year.

Key Responsibilities (a full list of responsibilities is listed in the Application Pack)

• Develop a Major Gifts strategy that delivers agreed income goals and leads to increased and multi-year financial commitments from Major Donors.
• Develop individual cultivation plans for Major Donors that provide opportunities for them to make impactful gifts, pray and campaign.
• Research and write funding proposals and cases for support and adapt as needed.
• Produce and send regular letters and reports demonstrating the impact of gifts.
• Develop relationships with a small pool of Corporates that leads to increased engagement and income generation.

The Person

You are an excellent communicator, self-motivated and passionate about enabling donors to channel their wealth to meet the greatest needs. You have strong inter-personal skills which you are able to use to build internal and external relationships. You are able to inspire people to make a difference through their giving and you are just as passionate about communicating the impact of their gift. You are proactive and willing to work well with others to achieve targets.

You are inspired by CSW’s mission and eager to play your part, through this role, in ensuring freedom of religion and belief for all.

Essential Criteria (a full list of essential criteria is listed in the Application Pack)

• A minimum of three years’ major donor fundraising experience for a charity.
• Proven track record of securing five-figure and six-figure gifts from major donors.
• Experience of providing excellent stewardship to major donors.
• Excellent communication skills, especially verbal and written English
• Writing compelling funding applications/ proposals that match donors’ interests with CSW’s mission and activities.

CSW Benefits

We offer flexible working, your birthday off, pension with 6% employer contribution, 30 days holiday after 5 years’ service, 3 month paid Sabbatical after 10 years’ service.