Full-Time Jobs in North West
Prospectus is delighted to be working in partnership with Ripple Effect to recruit an Individual Giving Manager. This position can be based primarily remote with occasional travel to the Ripple Effect office throughout the year.
Ripple Effect is a dynamic and passionate international development charity on a mission to create a powerful and lasting impact. Their vision is to see a rural Africa that is confident, thriving, and sustainable, with a growing economy and higher living standards for all. Ripple Effect have honed their focus on three critical areas: Farm Systems, Gender and Social Inclusion, and Enterprise Development. Through these pillars, they're dedicated to combating poverty and nurturing a vibrant, thriving African landscape that will flourish for generations to come.
As the Individual Giving Manager, you will be responsible for delivering the organisations cash programme and implementing the mid-value strategy. This is a great opportunity to take more strategic responsibility in developing the cash appeal strategy including, content, creative, data, digital, cross-team integration and analysis. Working collaboratively with others in the Fundraising and Engagement Team particularly, the Head of Supporter Engagement, and the Supporter Care Manager, you will ensure the supporter is at the heart of all campaigns and stewardship.
To be successful as the Individual Giving Manager, you will have proven experience of direct marketing and ideally within a fundraising environment. This person will need to understand how to use data segmentation and analysis to make informed decisions on individual giving strategy. Leading projects, this person will need to be able to work autonomously and collaboratively to bring teams together.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Jessica Stoddart at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. To apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply.
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for everyday equality for disabled people.
As the Insight and Analysis Lead, you will play a crucial role in harnessing data to inform and enhance the impact of our programs and initiatives. You will be responsible for leading and growing the insights team, managing stakeholders, extracting and analysing data using SQL and other tools, and creating meaningful visualizations using tools such as PowerBI or Tableau. Your insights will drive strategic decisions and help us better understand and serve our community.
Fixed term 12 months, 35 hours a week
Location: Here East or another Scope office with flexibility to work from the office and from home.
The role
As Insight and Analysis Lead, you will:
- Collaborate with internal and external stakeholders to gather data requirements, understand their needs, and communicate data-driven insights effectively.
- Utilize SQL and other tools to extract, transform, and analyse complex datasets, identifying trends, patterns, and opportunities for improvement.
- Create interactive and visually appealing dashboards and reports using PowerBI, Tableau, or similar tools to present data insights to various stakeholders.
- Generate regular and ad-hoc reports that provide actionable insights to support decision-making at all levels of the organisation.
- Ensure data accuracy, consistency, and reliability by implementing data quality checks and validation processes.
- Translate data findings into actionable recommendations, helping shape the charity's strategy and initiatives to better serve individuals with disabilities.
- Collaborate with cross-functional teams to integrate data insights into program planning and execution.
- Undertake any other delegated duties or tasks within the responsibility of the post.
- Ensure equality, diversity and inclusion and the voices of those with disability are considered in all aspects of the post
- Ensure compliance with charity policies and all relevant legislation.
- Demonstrate behaviours in line with the charity values and maintain the reputation and standing of the charity
For more information about the role’s responsibilities, and the skills and experience required please use the apply button to go to the full job description on the Scope website.
About you
You will:
- Be a competent, efficient user of Microsoft Dynamics 365 technology – especially for managing and manipulating data.
- Have experience of reporting suites such as Power BI and a knowledge and expertise using SQL and Azure.
- You will be able to show proficiency in using R and/or Python for data exploration and analysis, showcasing your ability to work with diverse datasets and apply statistical techniques.
- Shown experience in building and leading an insights team and function which will produce reporting to inform decision-making
- Knowledge of relationship database functionality and data architecture as well as strong Data Protection Act/GDPR/PECR.
- Have strong marketing data/segmentation selection experience
- Have the ability to communicate technical concepts and issues to non-technical stakeholders in a clear and simple manner.
- Be able to find solutions to complex data problems.
- Have strong Excel skills.
- Have experience in recruiting, managing and developing colleagues to live our values and work within Scope’s HR and operational policies and procedures.
We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people.
Please make sure you explain in your application, with examples, how you can meet these important skills.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Equality, diversity and inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 27 days holiday plus Bank Holidays
- Flexible, hybrid and remote working options
- Pay progression at 6 months and 2 years
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
If you want to become a Disability Gamechanger, we'd love to hear from you.
Click the apply button to create an account and complete your application form.
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for everyday equality for disabled people.
We are looking for two Community Energy Engagement Advisers to join our Retail and Cadent teams to deliver energy support sessions in local communities using the Scope retail stores in the North or South regions.
Fixed term 2 years, 35 hours a week
We are recruiting for 2 positions, one in the North Region and one in the South Region.
Location: Base to be confirmed, working within the North or South region with some working from home.
The role
As Community Energy Engagement Adviser, you will be empowering individuals and families through workshops and one-to-one support. You will train retail staff and volunteers to engage with individuals and families, with a particular emphasis on energy advice and support.
The service will help customers through their unfair extra costs and additional vulnerability to fuel poverty.
The successful candidate must pass an Enhanced DBS check
You will:
- Plan and deliver training for retail staff and volunteers on energy support.
- Work with local organisations to reach those needing energy advice.
- Create and share information on energy saving, bill management, and renewable energy benefits.
- Track and evaluate the effectiveness of community sessions and individual interventions, and adjust strategies as needed.
- Keep updated on energy sector changes, legislation, grants, and best practices.
- Ensure operations meet community needs and organisational goals.
- Follow organisational policies and industry regulations.
Explore new technologies and partnerships to improve service delivery.
For more information about the role’s responsibilities, and the skills and experience required please use the apply button to go to the job description on the Scope website.
About you
It is desirable that you have a good knowledge of Energy and Utilities advice.
To be successful in this role, you will:
- Have excellent communication skills both verbal and written to be able to support communities and individuals who would benefit most from energy advice and support.
- Be able to plan and deliver engaging and informative energy support workshops within local communities, tailoring content to meet the diverse needs of attendees.
- Have the ability to show empathy and being able to respond positively to change while being able to deal effectively with conflicting priorities will allow to succeed within this role.
- Good working knowledge of IT including Microsoft Office Products and are confident user of digital technology demonstrating a positive approach to the adoption of innovative products and tools.
- Be able to track and evaluate the impact of your community sessions and one-to-one interventions, adjusting strategies to improve outreach and support effectiveness.
- Bring drive and enthusiasm to your role and can demonstrate that you care passionately about improving the lives of disabled people and their families.
We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people.
Please make sure you explain in your application, with examples, how you can meet these important skills.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Equality, diversity and inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 27 days holiday plus Bank Holidays
- Flexible, hybrid and remote working options
- Pay progression at 6 months and 2 years
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
If you want to become a Disability Gamechanger, we'd love to hear from you.
Click the apply button to create an account and complete your application form.
TLC: Talk, Listen, Change is a dynamic, leading relationships charity based in Greater Manchester.
The role
This role will work collaboratively within Manchester City Council’s multi-disciplinary Thriving Families Team to support families where children are open to Child Protection or Child In Need Plans. The Domestic Abuse Prevention Worker will engage directly with adults responsible for causing harm, aiming to increase perpetrator accountability and encourage positive change. Through one-on-one tailored interventions, the goal is to reduce risk to both victims and children, while enhancing the perpetrator's willingness to alter harmful behaviours. The Domestic Abuse Prevention Worker will work collaboratively with the Thriving Families Team and other agencies, ensuring a multi-agency, whole family approach. Additionally, the worker liaises with victim/survivor services to assess risks, formulate safety plans to secure better outcomes for those impacted by domestic abuse.
About you
You’ll be confident in delivering direct work with those who use harm. This will include completing comprehensive assessments of risk and need to deliver tailored interventions. You’ll have direct experience of working therapeutically with a client group and be confident in addressing challenging and harmful behaviour. You will have experience of safeguarding processes and multi-agency working.
Above all you will have the ability to build positive relationships with difficult to engage client groups, and you’ll bring a positive, solution focus attitude. We’d also love to hear from applicants who are fluent in speaking an additional language.
We offer an annual continuous Professional Development allowance, generous annual leave entitlement and Birthday leave.
About us
The funding secured will enable TLC: Talk Listen Change to support our work with perpetrators of domestic abuse, their partners, and families. We are continuously expanding and enhancing our programmes, including the development of new services and initiatives to support more people. This is a pivotal time for TLC: Talk Listen Change and we are looking for enthusiastic, experienced, engaged and highly motivated people to join our team.
We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest pool, reflecting the diverse range of people we support.
We want to make our recruitment processes accessible to everyone, so if there is any way that we can support you to be the best you can be, please contact us.
This post is subject to an enhanced DBS check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
THE CANDIDATE
We are seeking an individual who is poised to take the next step in their fundraising career. The ideal candidate is a skilled networker and communicator, capable of building strong relationships and understanding the motivations of our corporate partners.
While prior experience in events, charity, or fundraising is beneficial, what matters most is your genuine passion for charity and working with your team to achieve the shared goals of our organisation.
This role will require occasional work outside of standard office hours, including evenings and weekends.
Above all, your commitment to our mission and the well-being of our families should shine through in all interactions with our supporters.
THE ROLE
As the Corporate Fundraiser at Zoe’s Place Liverpool, you will play a pivotal role in supporting our mission by contributing to the delivery of our overall income generation strategy.
Your primary responsibilities will include researching and cultivating relationships with corporate supporters to drive sustainable income growth. Collaborating closely with the Senior Corporate Fundraiser, you will ensure that potential corporate partners share our mission and values, while providing ongoing communication and stewardship.
This is an exciting time to join our team as we embark on a Capital Appeal for a new, state-of-the-art Liverpool Hospice. You will be part of a dynamic environment full of enthusiasm and passion, both within our staff and the local community, as we work together to achieve our goals.
This role offers a hybrid working arrangement, allowing you to work remotely up to two days per week, with the remainder of your time spent at our Liverpool-based hospice in West Derby.
ABOUT US
Zoe’s Place provides respite, palliative and end of life care to babies and children from birth to five years old with life limiting or life-threatening illnesses, with our team of specialist nurses offering round-the-clock care and support. We’ve created a safe, caring and fun place, where parents know that their child will receive the best care possible - a home away from home.
*If you would like to have an informal chat about the role, please feel free to contact Gina, Senior Corporate and Major Donor Fundraiser at the hospice*
The client requests no contact from agencies or media sales.
About Ashden
Ashden boosts climate innovation in the UK and the Global South. Our support brings clean energy to villages and refugee camps and fixes up cold and draughty homes. It makes schools more sustainable, helps communities protect and restore the nature around them. Let’s Go Zero is a national campaign uniting teachers, pupils, parents and their schools as they all work together to be zero carbon by 2030. We’re also working with national government to ensure the right support is in place to help all schools reach this goal through seven policy actions.
The Let’s Go Zero campaign is seeking one Climate Action Advisor based in Cumbria or Lancashire, and one Climate Action Advisor based in North/North East Lincolnshire or Hull, as part of its new climate action advisors project. This initiative will link thousands of schools across the whole of England with advice and support from a network of 31 local climate experts.
About the Role
Do you have a passion for climate action? Are you confident engaging with external stakeholders? We're looking for two advisors to support school leaders, local authorities and others to carry out projects that reduce emissions and inspire students and the wider community. We know schools are eager to take climate action, but often lack the information to do so.
You will play an important role helping them develop their plans, secure funding, and work in partnership to achieve their goals. You will support future new initiatives announced by our coalition members, the Department for Education, or other organisations working in schools, to ensure a smooth flow of information, enabling schools to transition to zero carbon.
This is an exciting and varied role, with the potential to support thousands of schools on their journey to zero carbon.
What you might find yourself doing:
Climate action advice:
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Advising school leaders, multi academy trust leaders, local authorities and local networks about climate action in buildings, estates and within school activities.
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Developing relationships with local authorities, supporting their current initiatives, building on the work already being done to support schools in the area.
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Attending and speaking in person at local and online events to encourage climate action and promoting sustainability.
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Visiting some schools in person to provide direct 1:1 guidance to school leaders.
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Recording all school engagement, advice and action in the Let’s Go Zero tracker and ensuring all team members do the same.
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Working in partnership with other Climate Action Advisors across England.
Communications:
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Communicating complex guidance to a mixed audience – helping school leaders, estates staff, finance teams and teachers to understand their impact and possible action.
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Working with the communications team to generate insights into Let’s Go Zero’s work, contributing to articles and blogs.
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Producing case studies of action in schools to be shared with the wider climate action network.
About You
You’ll thrive in this role if you have:
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Excellent interpersonal skills, a flexible approach and work well in a team.
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A track-record in either climate change, decarbonisation, sustainability or education (obtained through previous roles, volunteering or other routes).
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A passion and commitment to climate action.
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A good understanding of climate action in schools, colleges or nurseries.
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Excellent communication skills to be able to share guidance with school leaders individually and in groups.
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Strong organisational and time management skills with the ability to manage multiple tasks and prioritise accordingly.
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A collaborative mindset with ability to work effectively with a range of partners and team members and colleagues to help them improve their skills and knowledge.
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Good IT skills.
It is also desirable (but not necessary) for you to have:
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An understanding of decarbonisation in the education sector, government education and/or net zero policy.
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Experience providing advice to others and explaining complex options.
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The drive to be an active and self-led learner who keeps abreast of developments.
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Flexibility to work outside office hours from time to time, using sustainable transport whenever possible. You will be managing your own diary.
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Experience of coordinating meetings and events involving multiple people/teams, with an education or environmental element.
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Experience with MS Office suite systems.
Application Process
The Assessment Day will take place on Thursday 20th June at our office in London. We will reimburse travel expenses and pay a contribution towards your time.
We particularly welcome applications from Black, Asian and minority ethnic candidates for this opportunity as they are currently under-represented at this level in our organisation, and across the climate sector.
Please let us know if you have accessibility needs and/or require reasonable adjustments.
Disclosure and Barring Service (DBS) checks will be carried out for the successful candidate.
The client requests no contact from agencies or media sales.
Application Closing Date: June 22nd, at 23:00 GMT
Location: Remote or hybrid working within the UK; individuals will be required to attend episodic in-person office days in London as needed and prescribed by the organisation. This role requires applicants to be able to show that they have the right to work in the UK.
Term: full time - 35 hours a week
Organisation: Global Greengrants Fund UK
Salary: Salaries at Global Greengrants Fund UK (GGF UK) are dependent on applicable salary scales, internal pay policies including equity considerations and budget. Due to the ways in which salary negotiations perpetuate existing structural inequities, GGF UK has moved away from salary negotiation processes for any candidate. Our best offer for this position is £55,000 per annum
Benefits: We have improved our benefits package and we now offer 10% employer’s pension contribution, remote and flexible remote working, generous family and sick leave, employee assistance programme, health and life insurances, 28 days annual leave plus all UK bank holidays.
About Global Greengrants Fund:
Global Greengrants Fund (GGF) supports grassroots activists and civil society organisations around the world working to address environmental and social justice in over 160 countries. GGF applies a participatory and decentralised model in making grants to grassroots groups through regional and thematic boards of advisors, global partner networks and independent funds, to support grassroots environmental and social justice action.
Global Greengrants Fund comprises two organisations located in the USA, Global Greengrants Fund Inc (established in 1993), and Global Greengrants Fund UK (established in 2012). The two organisations work closely together with a shared grantmaking programme and strategic collaboration at the senior leadership level. GGF UK consists of thirteen staff members working on fundraising and influencing philanthropy; finance; communications; and operations, with all of these functions operating autonomously but in close collaboration with their US counterpart functions.
In 2024, Global Greengrants Fund is amid a strategic journey in which we collectively centre our values, including diversity, equity and inclusion, and organisational care in our work, and to rediscover our identity and potential after 30 years of work. We have experienced tremendous growth over the past two years and we are thoughtfully, yet rapidly, growing our annual grantmaking, our philanthropic advocacy, and our global partnerships and collaborations to new levels. This includes creating a globally networked learning organisation and transforming our organisational culture to be more collaborative and self-steering – we call this our transformational journey. The Executive Administrator needs to understand the challenges and opportunities that come with these transformations and can remain flexible, steady, and adaptable.
The role
Global Greengrants Fund UK is looking to hire an energetic and passionate individual who will play a key role in collaborating across teams to support the Executive Director and senior leadership team to become more effective and strategic in their work. They will provide support to the leadership and governance of the organisation, working closely with the Executive Director, Director of Philanthropic Partnerships, Director of Finance and Operations and other team members as required to provide high-quality administrative and communications support to the organisation. The Executive Administrator will build strong relationships across GGF’s global team. The Executive Administrator will perform key support and clerical functions - preparing correspondence, research and briefings, handling confidential information, and taking notes at meetings. They will also support the management of large, often cross-functional organisation-wide initiatives, bringing together important stakeholders to help drive decisions. They will be responsible for calendar management (arranging conference calls among vast time zones) and travel logistics.
In the present accountability structures, the Executive Administrator reports to the Executive Director while building and working in more collaborative ways.
The candidate profile.
The successful applicant will have significant relevant experience in a similar role in a charitable, environmental, development, and/or grant-making organisation. They demonstrate knowledge and experience in charity/nonprofit administrative and organisational skills, and the ability to ensure accuracy of work and demonstrate precise attention to detail. They have experience dealing with administrative processes and office administration, especially in a non-profit, remote organisation. They will have skills to give, receive and work with feedback constructively. They must be meticulous with exceptionally strong follow-up and follow-through skills and have the ability to work under high-pressure situations and meet tight deadlines. They should have excellent interpersonal understanding, relationship building, and interpersonal skills to build strong alliances with diverse constituencies with experience working with diverse communities from multiple identities across the globe, in a virtual environment.
They also thrive in a virtual environment, motivated to take on challenges and collaboratively find innovative and creative solutions.
English fluency is a must.
The right candidate will understand GGF’s core values and be committed to the guiding principles and mission of GGF and ensure they uphold them in the way they take up the responsibilities of the role.
How to apply:
Applications need to be submitted through GGF UK’s job platform by June 22nd, 2024 at 23:00 GMT. To apply via the job platform and to see the detailed Job Description click on apply. You will be required to complete a set of screening questions and upload a current CV. You will need to submit these in English. If you’re intrigued by this position but feel like you don’t fit the profile precisely, please still apply.
We thank all those wh apply, but only shortlisted candidates will be contacted.
Global Greengrants Fund UK is an equal opportunities employer. We strongly encourage applicants from all backgrounds and walks of life. We believe that diversity and inclusion in our team is critical to our success. We seek to recruit, develop and retain the most talented people from a diverse candidate pool and welcome applications from all qualified candidates. We do not discriminate based on race, colour, religion, ethnicity, gender, disability, sexual orientation or gender identity.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We need an events manager who is adept at managing projects and events, working with our fundraisers and encouraging our supporters to get involved in our events such as our annual trek, the prestigious Care Sector Ball, and all the other events we’re involved in. The right person will have the confidence and persistence it takes to persuade, cajole, prod and encourage fundraisers to do as much as they can to raise funds for us. You need to be proficient at managing the admin that goes with events, including using fundraising platforms such as Just Giving and Enthuse to engage with fundraisers and provide regular reports on the income raised. We will also need you to organize hotel, travel, conference arrangements for the team.
You must be based in England, to help us keep travel costs down as much as possible. The role is home based, with travel to fundraising events, conferences and network meetings, and with travel every 10 weeks or so to central London for team meetings.
You must be a determined self-reliant professional though also a team player, to effectively coordinate and execute events and other activities, and be passionate about events management and fundraising to enable us to raise as much money as possible for the charity.
Skills & Qualifications:
- Determination and a ‘can do’ attitude
- Well developed interpersonal skills, particularly around negotiation, persuasion, motivational and collaborative attributes
- Experience of managing fundraising platforms such as Just Giving and Enthuse
- Excellent organisation and planning skills
- A high level of accuracy and attention to detail
- Good IT skills particularly MS Office packages
- Ability to produce reports and information based on income received through fundraising and other platforms
- Excellent verbal and written communication skills
- Ability to work under pressure
- Must be able work in a fast-paced environment
- Work well in a team but also be self-motivated
To be successful in this role you must have:
- Experience in event management, preferably in the charity sector, and be able to demonstrate a strong track record in fundraising and achieving financial targets.
- Creativity and confidence with a strong sense of determination willing to persevere to engage and encourage potential fundraisers.
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The ability to build professional relationships, tell the charities story in order to engage supporters and remain upbeat and positive when in challenging situations.
The willingness to get stuck in, to attend events to cheer our fundraisers to the finishing line and to encourage others to take part.
Over the coming months we’ll be expanding our range of Scope energy support services to deliver meaningful change and equality for disabled people who are experiencing fuel poverty.
To help us achieve this, we’re looking for an experienced marketing specialist to develop and implement multi-channel marketing campaigns to reach our key audiences.
Location: Here East or another Scope office with flexibility to work from the office and from home.
Fixed term 2 years, 35 hours a week
The role
In this role you will:
- Provide integrated marketing expertise and lead on strategy development and implementation to drive customers to Scope energy support services. You’ll ensure multi-channel marketing campaigns:
- Are delivered on time
- Within budget
- Meet objectives
- Elevate our brand
- Support our internal creative teams to deliver end-to-end campaigns, and efficiently project manage and prioritise work. You’ll also support on monthly evaluation reporting and manage agencies and freelancers.
- Take proactive ownership of the marketing for this stream of work, planning the next moves based on insight and communicating future direction with all key stakeholders.
- Be an accessibility champion – ensuring everything we do is inclusive and accessible to all of our audiences.
For more information about the role’s responsibilities, and the skills and experience required please use the Apply button to go to the full job description on the Scope website.
About you
We are looking for someone who enjoys building cross-organisational relationships and is comfortable negotiating and influencing.
To be successful in this role you will need:
- Strong marketing experience with a record of developing multichannel marketing strategies and an excellent understanding of digital marketing planning, optimisation and execution.
- Knowledge of the consumer energy market and experience of driving inbound activity to an energy support or consumer service provider. Experience from other sectors is also welcome.
- Solid experience of project management in a complex environment.
Please make sure you explain in your application, with examples, how you can meet these important skills.
We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people.
Our values are being pioneering, courageous, connected, open and fair
By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Equality, diversity and inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 27 days holiday plus Bank Holidays
- Flexible, hybrid and remote working options
- Pay progression at 6 months and 2 years
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
If you want to become a Disability Gamechanger, we'd love to hear from you.
Click the apply button to create an account and complete your application form.
As Head of Marketing and Strategy you will lead the marketing team to produce robustly-planned, insight-driven, effective marketing campaigns servicing the needs of the organisation. You will be responsible for the brand and marketing strategy and making sure we’re achieving against our goals for the coming years.
Fixed term 12 months from July 2024, 35 hours a week
Location: Here East or another Scope office with flexibility to work from the office and from home.
The role
This role will be working on rolling out our new brand identity alongside the Head of Creative and Brand as well as delivering on a brand and marketing strategy and roadmap towards a large-scale brand campaign in plan.
You will dedicate yourself to making progress on established plans for the year and stay focused on achieving key milestones.
To be successful in this role you will need:
- Demonstrable experience in a similar level Marketing role taking responsibility for a team.
- Experience of developing, implementing and evaluating brand and marketing strategies, operational plans and delivering campaigns which have created shifts in the awareness, engagement and income generating capacity of an organisation.
- Strong leadership of a large team, leading by example and building trusted and positive working relationships with Directors, Heads and teams across Scope.
- Experience with prioritising marketing activity by audience needs and making sure all activity is impact-driven and associates with our organisational strategy goals for the year.
- Knowledge and ability to join up many cross-organisational enabler projects across data, digital, fundraising and supporter journeys to help us reach our marketing goals.
About you
You don’t need to have worked in a charity but the ability to demonstrate quick learning about specialist marketing areas through previous work experience will be vital for this role.
You will be:
- An experienced marketing leader ready to jump into action at a really important time for Scope.
- Confident to be the subject matter expert, to influence stakeholders and to work collaboratively with a variety of colleagues.
- Insight-driven and impact-led and able to lead your team to champion these principles as we produce multiple marketing campaigns each year.
- Up to the challenge of taking on a fixed-term role and ready to get started with enthusiasm.
Please make sure you explain in your application, with examples, how you can meet these important skills.
We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people.
Our values are being pioneering, courageous, connected, open and fair
By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Equality, diversity and inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 27 days holiday plus Bank Holidays
- Flexible, hybrid and remote working options
- Pay progression at 6 months and 2 years
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
If you want to become a Disability Gamechanger, we'd love to hear from you.
Click the apply button to create an account and complete your application form.
The Refugee Council is one of the leading organisations in the UK working with people seeking asylum and refugees. Our operational teams based in various locations throughout England provide advice and assistance across a wide range of issues, including helping people seeking asylum through the complexities of the asylum system, addressing issues of destitution, and assisting refugees and people seeking asylum to access key services including housing, welfare benefits, health, education and employment.
The Team
This role sits in the Digital Team within the Fundraising and Digital Directorate. This team is responsible for updating and transforming the Refugee Council’s external facing digital platforms. Including, but nor exhaustive to, the website and key social media channels.
This Role
The Digital Designer will devise excellent creative design and ideas to support the Refugee Council’s strategic priorities, particularity in relation to income generation and social media.
Main Duties and Responsibilities:
The Digital Team is the central hub of digital expertise within the charity and a significant amount of our communications are delivered via owned and paid-for digital communications.The Digital Team is currently involved in two core organisational projects: a rebrand and a website re-design. We have many different audiences we need to connect with, including the people we are here to help, and our digital platforms need to reflect that.
The Digital Designer’s main duties and responsibilities include, but are not limited to:
- Deliver creative and considered design solutions that meet the objectives of the brief, engaging with key audiences on preferred platforms.
- Understand the organisation’s values and interpret into creative outputs that are fully on brand and drive action, inspire and inform Refugee Council’s key audiences.
For further information and to apply, please visit our website via the 'Apply' button.
Closing date: Monday 3rd June 2024.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
1. Background:
The Foreign, Commonwealth and Development Office (FCDO) Research Commissioning Centre (RCC) has been established to commission and manage quality, equitable research at value to inform international development priorities in the UK and globally. Led by the International Initiative for Impact Evaluation (3ie), the University of Birmingham, and a consortium of 17 UK and global research partners, the RCC aims to commission different types of high-quality research in FCDO’s key priority areas. The FCDO is expecting to deliver 20-30% of its total research budget through the RCC within a four-year time frame (total research budget was roughly £300m in 23/24).
The RCC has been operating since June 2023, working very closely with FCDO’s research teams through an early pilot phase. The key objectives of the RCC are to deliver ‘world class’ research commissioning processes and to build and manage a coherent R&D digital platform for the FCDO. These will promote equitable and streamlined access to FCDO funding and accelerate paths to research impact. This involves addressing the challenges associated with research bureaucracy, as highlighted by the Independent Review of Research Bureaucracy.
During the pilot phase the RCC has set up early processes and mechanisms ahead of the first research commissions, which launched in April 2024. Progress has been made to develop a digital platform for FCDO research and to build an R&D brand identity. We are now recruiting a full-time Director to lead the RCC through the next four years to implement the RCC’s vision, consolidate and deepen strategic connections across the consortium and wider networks within the sector, and direct and manage teams and resources towards delivery of a ‘world-class’ commissioning centre.
It is in this exciting context that 3ie seeks an outstanding candidate to serve as the Director to lead the Research Commissioning Centre. The Director will be supported by a secretariat and will report to the Executive Director of 3ie and to the Steering Committee of the RCC (this will include representatives from the FCDO, the consortium, and externals). The secretariat will include three units; an academic delivery unit, a programme management, due diligence, contracting and finance unit, and a stakeholder engagement, communication, and impact unit, and is projected to grow to 20+ positions over the course of the next 12 months. The Director will be a 3ie employee (or seconded from their existing institution) whose terms of employment are contingent upon the FCDO project financing their position.
The position covers a wide range of responsibilities including:
- Setting the strategic direction for the FCDO RCC and its role within the broader FCDO research brand to ensure the core objectives and vision are delivered
- Leading the FCDO RCC secretariat and operations within the Centre, including effective allocation of resources to implement workplans agreed with the FCDO
- Liaising closely with FCDO Senior and Programme Responsible Owners (SRO/PRO) and research team leads to identify and respond to research commissioning needs
- Oversight of all research commissions, including ensuring access to the right academic expertise and development and implementation of world leading processes for research commissioning
- Engaging and collaborating with other UK Government R&D funders and the broader research commissioning community to ensure the RCC adopts world class, ethical, inclusive, and impactful research commissioning practices
- Engaging with the wider RCC consortium to ensure synergies with and across partners are maximised and relationships within the network deepen, to build strategic partnerships and generate added value
- Regular engagement with FCDO leadership and reporting to the Executive Director of 3ie and the RCC Steering Committee
2. About 3ie
The International Initiative for Impact Evaluation (3ie) promotes evidence-informed equitable, inclusive, and sustainable development. We support the generation and effective use of high-quality evidence to inform decision-making and improve the lives of people living in poverty in low- and middle-income countries. We provide guidance and support to produce, synthesise and quality assure evidence of what works, for whom, how, why and at what cost.
We do so through evidence programmes, production of public goods, professional services, and support for institutional advancement initiatives. The evidence programmes include impact evaluations, implementation research, replication studies, systematic reviews, and evidence gap maps. Our work encompasses a wide range of topics, sectors, and themes, including health systems and services, nutrition, and related social sector programmes.
3ie is registered as a non-governmental organisation in the United States. We have offices in New Delhi, London and Washington, DC.
3. Role Summary:
The Director of the RCC will be responsible for the day to day running of the RCC and implementing the vision of the FCDO RCC as a leading, responsive, equitable and efficient funder and custodian of world-class, policy-relevant, and impactful research (addressing and) informing the global challenges of our time. The individual will do so through developing and nurturing the FCDO and 3ie (and consortium) partnership and oversee the strategic planning, implementation, and delivery of the FCDO RCC programme.
The ideal candidate is a visionary leader passionate about leveraging research for global development impact.
The position will be based in the UK/ London, on a remote work basis, but with regular in person interaction expected with the stakeholder teams.
4. Key responsibilities
4.1 Strategic Leadership and Vision:
- Define and implement strategic goals and ambition in alignment with the RCC’s vision and FCDO’s overarching research objectives
- Develop long-term strategies for scaling up research initiatives, with a focus on achieving measurable impacts on UK global development priorities
- Develop and promote culture of lessons learning and continuous improvement and innovation conducive to world class commissioning and cutting-edge research in FCDO’s key priority areas
- Report progress and strategic insights regularly to the Executive Director of 3ie and the RCC Steering Committee
4.2 Research Commissioning and Management:
- Oversee the development of the RCC operational framework, including the commissioning process
- Oversee the research commissions, from scoping and development of calls for proposals, through proposal review and selection, to due diligence and contracting
- Ensuring transparency, efficiency, and adherence to ethical standards in all the RCCs work
- Facilitate transparent and effective communication between all parties involved in the research commissioning process
- Oversight of the progress of research commissions to ensure they meet predefined objectives and quality standards
4.3 Partnership and Network Development:
- Engage and collaborate with other UK Government R&D funders and the broader research community to ensure the RCC effectively shares lessons and adopts world class, ethical, inclusive, and impactful research commissioning practices, whilst aligning and reducing burden on research where possible
- Engage with the Bureaucracy Review Reform and Implementation Network (BRRIN) led by the UK Government Department for Science, Innovation and Technology
- Strengthen relationships with existing partners in the RCC consortium through regular engagements and oversight of RCC commissions
- Engage with international research communities to exchange knowledge, best practices, and actively seek new partnerships to enhance research capacity and output
- Develop targeted strategies and approaches to capacity-strengthening programmes to enhance the skills and knowledge of RCC stakeholders to respond to requests for proposals
- Advocate for and support the principles of inclusion and equitable partnerships within all research activities
4.4 Operational and Financial Oversight:
- Lead the RCC secretariat and ensure the effective administration of the Centre’s operations
- Oversight of budgeting, financial planning, and resource allocation to ensure sustainability of the Centre’s activities
- Implement risk management strategies to mitigate potential challenges impacting research timelines and outputs
4.5 Capacity Building and Team Leadership:
- Develop targeted capacity-strengthening programmes to enhance the skills and knowledge of RCC stakeholders, including the RCC team itself, consortium partners, and the wider research institutions network. Special attention will be given to partners from the global south, to help ensure a levelling of the playing field
- Mentor and guide RCC staff, fostering a culture of excellence, continuous improvement, and ethical conduct
- Lead and motivate the team to achieve high performance and meet research commissioning targets
4.6 Stakeholder Engagement, Communication, and Impact:
- Oversee the development and implementation of the strategic engagement and communications strategy for the RCC
- Oversee the development of RCC’s approach and systems for developing and tracking evidence use and impact of RCC commissioned research
- Ensure all RCC-commissioned research includes planning for stakeholder engagement and evidence uptake and use
- Contribute to thought leadership to amplify RCC’s work, reflect on lessons learned and showcase impacts.
- Regularly engage with the FCDO, academic institutions, policymakers, and other stakeholders to align research activities with broader policy goals
- Represent RCC in national and international forums to promote the RCC, lessons, impacts and innovations from the RCC
- Through regular engagements with key stakeholders in FCDO and the UK government, advocate for the use of evidence to inform decision-making
- Oversee the development and management of the upcoming Digital Platform for commissions, results, and impacts
4.7 Innovation, Evaluation and Learning:
- Encourage the use of advanced and innovative technologies and methodologies in research commissioning and management
- Ensure that innovation and lesson learning is embedded in the RCCs ways of working, through for example lessons learnt log and after-action reviews
- Oversee the development and implementation of evaluation and learning frameworks to assess the effectiveness and continuously improve the relevance of commissioned research
5.Qualifications and skills
5.1 Education and Work Experience
- Educational Background: Master’s degree or higher in International Relations, Public Policy, Development Studies, Economics, or a related field
- Professional Experience: Minimum of 15 years of progressive leadership experience in research management in international development or a related field
- Partnerships and Networks: Track record of building strategic engagement with research funders and relationships across the research network; and building and managing partnerships across geographies and disciplines
- Research Commissioning: Track record of successful research commissioning and management, including adopting and testing innovative approaches and solutions to increase effectiveness and inclusion
- Research Expertise: Experience in managing large-scale research projects and working with international development agencies is highly desirable
- Research-Policy interface: A deep understanding of the research to policy interface, including a track record of either conducting of managing research with policy impact
- Familiarity with FCDO or Similar Entities: Knowledge of FCDO’s operational framework and objectives, or experience working with similar international development organisations
- Publications and Thought Leadership: A record of publications or contributions to influential reports or thought leadership in relevant fields
- Financial Acumen: Experience in financial management, including budgeting, resource allocation, and fiscal reporting.
5.2 Skills
- Leadership and Strategic Thinking: Strong leadership skills with the ability to set clear priorities, delegate, and guide investment in people and systems
- Analytical and Problem-Solving Skills: Ability to think critically and analytically, with a proven record of solving complex problems and making decisions that are data driven
- Stakeholder Management: Excellent skills in managing relationships with diverse stakeholders including government officials, researchers, NGO partners, and donors
- Communication and Advocacy: Exceptional communication skills, capable of effectively presenting and discussing both the technical and critical impacts of research findings with a variety of audiences. Excellent cross-cultural skills and diplomacy
- Adaptability and Innovation: Capacity to adapt to changing situations and to approach challenges with creativity and innovation
- Project Management: Proficiency in project management tools and methodologies, with the ability to oversee multiple projects simultaneously under tight deadlines
- Ethical Integrity and Cultural Sensitivity: High ethical standards and sensitivity to cultural differences, with the ability to navigate complex global issues
- Inclusive Leadership: Commitment to fostering an inclusive environment in line with equitable partnership principles.
5.3 Desirable Additional Competencies:
- Digital Proficiency: Familiarity with digital tools and platforms for research management and communication
- Language Skills: Proficiency in multiple languages is a plus, especially those relevant to FCDO’s key geographic areas of operation.
6. Eligibility
3ie will recruit one individual for this full-time position, with a preference for candidates who have authorisation to work in the United Kingdom. The candidate will be based in the UK and will be expected to be physically present for meetings with FCDO staff on a regular basis. The ideal candidate is a visionary leader passionate about leveraging research for global development impact.
3ie is also willing to consider a secondment from an existing job. The initial term is for four years.
3ie is an equal-opportunity employer committed to equality and diversity. We do not discriminate based on sex, age, religion, ethnicity, caste, sexual orientation or for being differently abled. We particularly encourage ethnic minorities and persons with disabilities to apply.
7. Terms of employment
Candidates should be available to start work at the earliest after accepting an offer. The salary range for this position will be internationally competitive and commensurate with qualifications and experience.
Our policies and procedures reflect our commitment to safeguarding children and vulnerable adults from abuse. We follow a zero-tolerance policy for any form of bullying or harassment in the workplace.
8. How to Apply
Your application package must include the following*:
- A cover letter, highlighting your experience relevant to the terms of reference. Please include information about the country you are based in and your work authorisation for the UK
- Curriculum vitae along with names and contact information for at least three professional references
*Incomplete applications will not be considered. Only the shortlisted candidates will be contacted.
Applications will be reviewed on a rolling basis until the position is filled, with the initial review starting 10th June 2024.
The client requests no contact from agencies or media sales.
Post: Education and Youth Engagement Officer
Hours: Full-time
Salary: £25,500 per annum (4 years fixed term)
Reporting to: Training and Development Manager
Location: Liverpool head office & work where required, including travelling
The successful candidate overall responsibilities will be the Savera UK Youth and Education programme and facilitating and assisting Savera UK Youth Advisory Board with their youth engagement activities, campaign and programmes.
Savera UK is a leading national charity (no.1145564) working to end ‘honour’-based abuse (HBA), harmful practices and other culturally specific abuse, including forced marriage and female genital mutilation (FGM). We safeguard, advocate and intervention to anyone at risk of HBA and harmful practices, regardless of age, ethnicity, gender or sexuality and offer a completely confidential and non-judgemental service. We campaign, educate and raise awareness to eradicate all form of harmful practices.
How to apply
Savera UK will consider applications from candidates who have comparable qualifications and experience for the role advertised.
Job Description & Job Specification and Equal Opportunities Monitoring Form can be downloaded directly from our website. Savera UK will consider applications from candidates who have comparable qualifications and experience for the role advertised.
Applications that don’t include a covering letter, as specified, will be automatically rejected.
Following receiving your CV and covering letter, Savera UK may ask you to complete a further application form, to help us gather further information. Ensure your covering letter is clearly relates to the essential specification required for the role, as detailed in the job description
Closing date for applications: 5pm Thursday 6th June 2024
This post has been made possible as a result of our successful application to the National Lottery Community Fund
The client requests no contact from agencies or media sales.
Post: Senior Marketing and Communications Manager (Women Only)
Contract: Full-time (permanent contract, subject to funding, flexible working available)
Location: Liverpool
Salary: £34,500 per annum
Responsible to: Chief Executive Officer
Overview
Are you passionate about making a difference and ready for the next step in your marketing career? Join Savera UK as the Senior Marketing and Communications Manager, where you will play a pivotal role in the development and execution of all marketing activities and communications efforts – a leading charity dedicated to ending ‘honour’-based abuse (HBA) and culturally specific harmful practices.
This is a diverse and dynamic role, where you will be dealing with complex and sensitive subject matter. You will be expected to build on your existing knowledge of or passion for human rights by proactively developing a deep awareness of the multi-layered, and ever-changing nature of our work.
You will be part of a small and very supportive, highly expert, and effective team, who work at pace without compromising on quality or attention to detail.
You will also become the custodian of our carefully developed brand, which possesses qualities of authenticity, power, and challenge.
You’ll have the opportunity to build brand awareness, market services, increase revenue, support fundraising, develop campaigns that influence policy, and help to effectively communicate our impact.
This is an exciting time to join Savera UK as they embark on a journey to amplify their message and drive change.
An occupational requirement under Schedule 9 (part 1) of the Equality Act 2010, the post holder must be female under the Sex Discrimination Act, 1975 Part 7 to meet the needs of the majority of Savera UK’s service users.
Savera UK encourages individuals from any community to apply, in particular those from underrepresented groups. In order to be appointed to this post, please note that a Disclosure & Barring Service check (DBS) will be required for this post, alongside an up-to-date reference.
Savera UK is an Equal Opportunities employer.
* Location: The post holder location will be Liverpool based but will also need to work where relevant/required including traveling. Therefore a full, clean driving licence, and use of own car is essential, and mileage would be reimbursed
Please note that due to the nature of Savera UK’s work and for security purposes, they do not disclose the location of the post until the successful candidate is appointed. However, we can confirm that their registered head office is around 30 minutes’ walk or 15/20 minutes by car/public transport from where this role will be based.
How to apply
Job Description & Job Specification and Equal Opportunities Monitoring Form can be downloaded directly from our website. Savera UK will consider applications from candidates who have comparable qualifications and experience for the role advertised.
Applications that don’t include a covering letter, as specified, will be automatically rejected.
Following receiving your CV and covering letter, Savera UK may ask you to complete a further application form, to help us gather further information. Ensure your covering letter is clearly relates to the essential specification required for the role, as detailed in the job description
Closing date for applications: 5pm 5th June 2024
The recruitment process will be in two stages. If you are shortlisted, Savera UK will be in contact to arrange an informal 20-minute chat about the role and your interest in it. Savera UK will then invite candidates who progress to the second stage to an in-person interview, which will comprise competency questions and a task on which they will be asked to present back to the interview panel. Candidates will be provided with information for the task, for which they will have two weeks to prepare. There will be opportunity for one set of questions/clarifications about the task.
In-person interviews are expected to take place in w/c 17th June 2024. Please inform Savera UK, when you apply, if there are any dates in that week that you can/cannot attend.
All applications will be treated in strictest confidence.
Content Warning: We want to ensure that all candidates for this role are aware of potential triggers associated with the responsibilities of this position before they apply. Working in the Advice Service, you may encounter situations or discussions that could evoke strong emotional responses or discomfort for certain individuals.
As a Service, we often work with students facing complex and challenging circumstances and who may be in crisis. Students contact the Advice Service for support with a range of personal difficulties such as mental ill health, sexual violence, domestic abuse and financial hardship.
The job description below and the attached PDF will detail some of the topics that you may encounter. If you have any concerns or questions regarding the nature of this role and its potential triggers, please don't hesitate to reach out for clarification. The hiring manager and people team contacts are at the bottom of this page. There is support is available during the role for when difficult or sensitive topics may impact you.
Who are we?
We are Manchester Students’ Union, the biggest SU in the country, supporting over 40,000 students throughout their time at university. We help to make student life the best it can be by supporting students to campaign for change, creating opportunities to meet new people, providing employment opportunities, providing advice and support and being a safe place on campus.
We are a values-centred organisation that employs around 90 permanent, full-time members of staff. We recruit a wide range of roles throughout the year within all our departments from our Commercial team operating Manchester Academy Venues, 13 Media, Bar 532 & Kitchen and Corridor Coffee to our Student Activities, Student Engagement, Marketing and Communications, Finance, HR and Facilities teams. Our team of around 400 part-time, studying staff are instrumental in providing to support to all departments as well as leading major projects like Student Angels. When you join UMSU, you’ll be immersed in an environment that empowers staff to make great things happen and we're always on the lookout for innovative, passionate, and proactive people to join us.
Our staff team is led by our senior leadership team who are instrumental in driving our strategy at UMSU. It’s made up of our CEO, COO, 3 Directors and 2 Associate Directors. We are governed by our trustees and Exec Officers, you can find out more about that here. All our permanent, full-time roles are graded (Grade A-E) which means that there is a clear path to your development and progression whilst at UMSU.
Our values are really important to us and shape the work that we do every day. As part of our recruitment process, we want you to demonstrate how your experiences, behaviours and skills align with our values. Our values are
- We put students at the heart of what we do
- We provide a ‘great experience’ service
- We believe in improvement and progression
- We are a community
- We are open and transparent
- We are inclusive
You can find more detailed explanations of our values on our website.
About the role
Do you work in an information, advice, guidance, or a support setting? Are you passionate about welfare rights and supporting students? Do you love developing and coaching people. We’re looking for an Advice Service Manager to lead on the day to day management of our Advice Service and grow and develop our Advisors.
The Students’ Union Advice Service supports a student population of 50000 with case numbers averaging over 3000 per year. We’re here to empower students to exercise their rights and options if they encounter problems during their time at university. We offer one-to-one advice on academic issues, housing, money and student finance issues and student life.
We’re currently going through a service transformation, and we want to lay the foundations for a thriving and sustainable Advice Service, able to meet growing demand and complexity of cases. We’re embedding a new staffing structure, and we’re looking for an Advice Service Manager who can support our staff to transition into the more senior roles available. You’ll lead on staff training and development so that we achieve our transformation plan.
As well as management, you’ll be taking on your own cases. You’ll enjoy this role if you’re interested in the law and getting to grips with regulations and policies and you’re passionate about helping people to understand their rights and challenge poor practice. As Advice Service Manager, you’ll also be using your expertise in this field to coach your team on managing their own caseload and delivering high quality advice. You’ll contribute to building strong relationships with our stakeholders. This role will really suit you enjoy speaking to people and networking. We want someone who can build positive working relationships for access to collaborative working and new opportunities for the Service.
You’ll be joining a supportive team and have access to regular one to ones as well as external restorative supervision. We are looking for someone who has experience of advice giving but you aren’t expected to come with knowledge of all our areas. Training will be given. We’ll want to hear about the knowledge and skills you have from previous roles and how you can bring the skills you’ve developed and apply them to this opportunity.
If you like a challenge, enjoy problem solving, working independently and thrive in a setting where no two days are the same, then this is the role for you, and we’d love to hear from you.
Salary: £30,450 - £33,600 (a cost of living award will be added from August)
Contract: Permanent
Hours: Full-Time (35 hours per week)
Location: This is a hybrid role with some opportunity for home working dependent on Service need. There is normally a requirement for office-based working at least 3 days per week to ensure Service needs are met. This can increase during busy periods, to cover short staffing and is subject to change dependent on business need.
Please read the full job description and person specification before applying, as well as our guide to recruitment. These are attached on our role on our website.
Our Staff Benefits
You'll get access to our great staff benefits;
- 30 days of annual leave + bank holidays + Christmas close
- Training and development opportunities, including access to our eLearning platform
- Flexible working and hybrid working opportunities
- Free NUS 1-year student card
- Free Manchester Academy gig tickets
- Contribution to eyecare such as glasses and contact lenses (for roles where you are using a computer screen)
- Access to our employee assistance programme, including 6 free counselling sessions
- 25% discount in our onsite bar and café - 532 Bar & Kitchen and Corridor Coffee
- Access to our cosy staff Community Space which has free breakfast and lunch for you whilst you are in the office
- Cheap on-site parking
Recruitment Guide
We have a guide that explains our full recruitment process. We recommend reading through this before beginning an application.
If you are invited to interview with us, we will share our interview questions in advance so you can prepare your responses. We’re more interested in hearing about your experiences and ideas than in testing your memory, and so we want you to feel as prepared as possible.
Inclusivity and Accessibility
We are committed to equality of opportunity, and we work hard to ensure we appoint based on merit.
We particularly encourage applications from Disabled or Black, Black British, Black Welsh, Caribbean or African candidates as these groups are currently underrepresented in our staff team.
If you have any accessibility requirements or require adjustments to support you to apply to work with us, please get in touch. We can offer reasonable adjustments at all stages of our recruitment process.
Recruitment Timeline
Applications opened: 24th May 2024
Applications close: 17th June 2024
Interviews: 10th July 2024
Role Commencing: August 2024
The client requests no contact from agencies or media sales.