Marketing Officer Jobs in North West

The Ripple Pond is a charity that supports adult family members of physically and/or psychologically injured British Armed Forces personnel and veterans. Many of these individuals and family members are hard to reach and often isolated.

Your role will be to ensure that more and more of the military community, professionals and other interested parties know who we are and how to access our support.

You will also help to organise our exciting programme of online talks and activities for our Members (service-users) to help ensure they are well-informed, involved and feel part of a supportive community. Making sure that Members are always involved in generating ideas and production.

We are looking for someone who is dynamic and determined, but you also need to be invested in our mission as a charity and care about people.

This role is about;

• working with a wide range of groups and individuals to help raise awareness of the charity and to create opportunities to identify new Members (service users);

• being responsible for networking, identifying, and establishing partnerships with key individuals and organisations and nurturing existing relationships;

• developing and rolling out strategies to engage with hard-to-reach and isolated military carers and families;

• coordinating a range of activities (mainly online) to deliver information to Members, potential Members, referrers, and other stakeholders. These will include online talks from staff, Members and other “subject matter experts”; and

• helping to ensure the charity continues to understand the developing needs of its Members.

Although the role is home-based, you will not be working in isolation; you will be supported by the managers and workforce.

All our staff are home-based, and we maintain a strong caring culture of teamwork, mutual support and promoting wellbeing at work.

You may be exposed to traumatic narratives from our Membership, for many this is a reality in their lives. We do provide an extensive framework of clinical and managerial support but you do need to be an emotionally and psychologically resilient individual.

The selection process:

• Applications close: Sunday 19th May 2024

• Long-listing:

• Selection Task sent to Long-Listed candidates: Wednesday 22nd May

• Deadline for return of Selection Task: Sunday 29th May

• Short-Listing

• Online Interviews (via MS Teams): Friday 7th June

As you can see above, if you are shortlisted, you will be sent a selection task.

This task will involve you preparing a plan to engage with a hard-to-reach sector of the UK Military Communities. The identity of this community will be provided with the tasking briefing.

The Intention of engaging with this community will be to:

• Raise awareness of The Ripple Pond and its services with this community.

• Increase our understanding of this community’s needs.

• Increase the charity's Membership (service users) from this community.

We wish you luck in your application

Every childhood is worth fighting for. This is our belief. It drives us. And it inspires our Communications team to drive the NSPCC to be a leading data-driven organisation at the forefront of preventing child abuse and neglect through the collective insights of our data. Join us as a Data Selections Officer and help us make a contribution that makes a difference.

This is an exciting role supporting the Supporter Experience team in delivering an extensive portfolio of campaign selections and supporter journeys across the NSPCC. The team, which sits within the Communications division, is responsible for managing communications with warm supporters. The team works with Campaign Managers to use data effectively in supporter communications, ensuring supporters receive an excellent experience of the NSPCC.

This role will be responsible for planning and delivering supporter journeys and data selections for NSPCC campaigns, based on briefs developed with Campaign Managers and internal teams. This will primarily use FastStats, PeopleStage and Adestra, as well as the Microsoft Office suite.

The successful candidate will have experience of mailing selections and automated journey creation, as well as an understanding of how data can be applied to create complex and tailored supporter journeys using dynamic content, journey logic, personalisation and reporting. The successful candidate will also have strong interpersonal skills and be experienced in developing and maintaining working relationships across various teams.

Join us and you'll become part of a team that cares about the work they do and the people they work with. You'll discover opportunities to grow, along with challenges and a shared purpose that'll bring the best out in you. And you'll get to find your own way to make a difference that means more, and that impacts millions of young lives.

As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.

About the role
This is a new role for Clatterbridge Cancer Charity as we look to expand our successful Individual Giving & Lottery programmes.

The post holder will deliver quality fundraising campaigns, including Cash Appeals, Regular Giving and Lottery that will grow income, supporter base and lifetime value. Putting supporters at the heart of the Charity’s work, the role includes acquisition, retention and stewardship of individual donors and lottery players to achieve a sustainable increase in income for Clatterbridge Cancer Charity.

You’ll have strong commercial knowledge, with the ability to apply this to the Charity sector; adding value to our existing fundraising activities and impact reporting. 

As part of a busy and ambitious team, this role would suit a proactive and enthusiastic individual with a talent for storytelling and a knowledge of data-driven marketing. Working with the Digital Fundraising Manager and Marketing & PR Manager, they will be instrumental to the success of Individual Giving during an exciting period of growth for Clatterbridge Cancer Charity.

About the Charity

Clatterbridge Cancer Charity is an independent Charity, dedicated to supporting patients and research at The Clatterbridge Cancer Centre - one of the UK’s leading cancer hospitals.

It’s thanks to our supporters that we can achieve so much for people with cancer across Merseyside and Cheshire, which may not be possible through NHS funding alone.

This includes fund life-saving research to shape cancer care for generations to come, investing in leading technology that drive better outcomes for people with cancer, enhancing the patient environment to support health & wellbeing and enabling innovations in care for every patient, every day.

As a Trust & Corporate Fundraising Officer, you will support thousands of young people each year by engaging with companies, trusts, foundations and other funding bodies and securing funding for our programmes. Our fundraising team create opportunities for thousands of underrepresented young people to access the jobs of the future. At EDT we are passionate about providing accredited skills development programmes that support young people to reach their potential.

ABOUT EDT: EDT is a UK-wide charity with over 35 years of experience developing and delivering industry-linked STEM educational content. Our mission is to connect young people with industry and inspire STEM futures. Our programmes are designed to engage a wide range of young people and meet the needs of industry and education, through face-to-face and virtual delivery. Young people are at the heart of what we do and through providing industry informed, curriculum enhancing learning experiences, we help them develop personal and interpersonal skills, fulfil their potential, and make informed decisions about their future. We recognise their achievement through Industrial Cadet accreditation and awards, an industry-led quality benchmark. Our mission is to connect young people with industry and inspire STEM futures. Our core values include being 'passionate, collaborative, dynamic and showing respect'.

Salary: Band B, £24k to £30k, depending on skills and experience.

Benefits: 25 days annual leave per year plus bank holidays, pension (up to 10% employer contribution), life insurance (3 times annual salary), volunteering days, flexible working and well-being support and activities; including employee assistance, wellbeing and health programme, WeCare.

Hours: It is a permanent, full-time (37.5 hours a week) role and we offer remote, hybrid and flexible working options (EDT have a UK network of regional offices West Midlands, Plymouth, Glasgow, Manchester, Hertfordshire and Southampton).

Key Responsibilities:

· Identify and maximise opportunities to raise funds from companies, trusts, foundations, and other funding bodies.

· Manage a portfolio of existing and prospective partners from across companies, trusts and foundations.

·  Research and maintain an on-going, sustainable pipeline of prospects including new trusts and foundations, companies and industry sectors.

· Plan, prepare and write compelling applications for funding.

· Build effective relationships with funders in order to secure long-term funding and support. Achieve income targets that support the delivery and fundraising goals.

· Keep accurate, relevant, timely records on our CRM and maintain regular communication with relevant teams including operations, finance, marketing and fundraising teams.

· Create inspiring reports and updates for funders that bring to life the impact of their support and demonstrate first class stewardship.

· Where appropriate, attend events to meet funders and/or promote EDT.

· Work closely with relevant teams to embed monitoring and evaluation throughout the funding process. Report on progress, results and income in a timely manner.

· Work with the Fundraising Manager with analysing trends to support the fundraising strategy.

Competencies and Attributes:

· Excellent written and verbal communication skills.

· Strong organisation skills - can manage workload and deadlines and proactively work to achieve timely delivery.

· Experience of securing funding from grant makers and/or companies.

· Experience of planning, preparing and writing high quality bids, funding applications and reports.

· Knowledge of managing funders' relationships. Knowledge of databases/data management, including producing reports.

· A strong team player, who can communicate effectively and engage colleagues at all levels and develop strong and productive relationships.

· Attention to detail and IT proficiency.

· Understanding of applicable legislation.

· A knowledge of the not for profit/charity sector.

· The ability to travel to locations across the UK on occasions to meet colleagues, funders and partners.

The successful candidate will be required to fulfil an enhanced DBS/PVG check.

Closing date: Friday 10th May 2024.

Interview dates: Week commencing 13th of May 2024.

We are looking for a Partner Engagement Manager to promote and develop the work of Family Fund, and contribute to our profile within the disability sector in Wales.

Are you looking for a role where your skills can directly benefit families raising disabled or seriously ill children and young people?

The role

As Partner Engagement Manager you will promote and develop the work of Family Fund in its reach to families. You’ll also contribute to its profile within the disability sector in Wales and with key Government/political stakeholders.

You will proactively work with a wide range of public, private and third sector organisations. Your goal will be to ensure Family Fund’s strategy is understood, and that mutually beneficial relationships are formed. In addition, you will seek out opportunities which allow Family Fund to achieve its key priorities, deliver added value for funders, and secure positive outcomes for our beneficiaries.

You will be acknowledged as a senior Family Fund representative across the disability sector, deputising for the Group CEO, or Directors on committees and at events as required.

Finally, you will build effective partnerships and proactively develop activities with key organisations across public, private and third sectors.

If you join us, you’ll be:

• Ensuring that Family Fund’s profile remains high amongst key organisations.
• Promoting the support offered by Family Fund to support demand generation, including targeted work in relation to our Equality, Diversity and Inclusion objectives.
• Being Family Fund’s key point of contact for all partners and stakeholders in Wales.
• Engage in sector working groups and consortia to help secure improved support for families raising disabled children.

About you 

For this role you will need to have experience of presenting to external stakeholders and representing an organisation in a professional capacity. You’ll also need experience of managing budgets and delivering projects.

To be successful in this role you will need to be self-motivated and be able to engage positively with different teams.  You must be flexible, adaptable and resilient to work demands and change. This post is home based with regular travel.

About us

Family Fund is a great place to work for great people. We provide a challenging and rewarding working environment where every staff member can make their mark.

We are a values based organisation and we aim to show our values in all that we do. Read our staff stories here, and see how our staff display our values every day.

We commit to inclusion, equality and diversity and we welcome applications from all parts of the community. Family Fund is a Disability Confident Employer. We will invite to interview all disabled applicants who meet the requirements for the role. If you have a disability, and are happy to let us know, please highlight this in your covering letter. We have also signed the Armed Forces Covenant and we welcome applications from the Armed Forces Community.

How to apply

When you’re ready to apply, complete the online application and submit a CV and a covering letter. Your letter will need to explain what skills and qualities you would bring to the team.

For more information, please read and download the job description available on our website.

The successful candidate must complete pre-employment checks that meet the Baseline Personnel Security Standard. This includes a requirement to undergo a right to work check and employment history verification.

We are looking for an Operations Officer to support our Head of Training and our associate training team and, on occasion, the wider team, to organise and deliver our training and consultancy services

Essential skills

Highly proficient in Microsoft Office Suite including Word, Excel and Power Point.

Highly proficient in the use of online platforms, including Microsoft Teams 

2+ years proven work experience in a similar role

Use of accounting software, Xero (desirable)

Responsibilities

Support the marketingof our training courses and consultancy.

Creating/scoping new systems and/or software to support data management systems. 

Handle new bookings, including liaising with external commissioning clients.. 

Schedule training sessions, distribute training manuals, evaluation forms and other materials. 

Manage and maintain the training calendar, including creating, managing and sending out meeting links, and acting as the contact for our team of associate trainers

Provide TEAMS / Zoom support for our virtual training delivery, and organise logistics for in-person delivery

Manage invoicing and payments

Provide other administrative support to  team members as required

Candidate requirements

Qualities

Detail-oriented administrator who can manage and prioritise multiple tasks.

Ability to use own initiative and adapt to changing priorities .

Self-motivated person who is comfortable in a remote-working team.

Strong relationship-building and communication skills, written and verbal.

Adaptable, solution-focused, problem-solver

Are you a communications professional looking for your next move? Are you experienced in creating, commissioning and refining content and communications for a wide range of external audiences and the media? If so, CFG would like to hear from you. We're looking for a Communications Officer to join our Policy and Communications Directorate. You'll have experience in working across PR/media relations, campaigning and content creation for professional/B2B/charity audiences and working to tight deadlines. You'll be comfortable using different comms channels and tools to share our messages, news and sector insights. If you are looking for your next move, read on to find out more. 

How to Apply 

If you would like to be considered for this position, please take a look at our recruitment pack on the next page, and apply with your CV. The deadline for applications is Tuesday 14th May 12pm, and shortlisting will take place that week, with interviews to follow shortly after. 

Please email us with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.

Benefits of working at CFG 

• 25 days' annual leave per year in addition to bank holidays, increasing to 28 days after three years of continuous service (pro-rata if part-time). 

• An extra three days' leave for the office Christmas closure. 

• Wellbeing week closures 

• Time off for personal health appointments. 

• Hybrid and remote flexible working options. 

• Four paid volunteering days every year. 

• A generous flexitime policy that allows employees to create a good work-life balance. 

• Access to eye care vouchers and contribution to the cost of new glasses. 

• Access to our mental wellbeing platform, Plumm. 

• Enhanced sick pay, as well as enhanced parental and adoption leave policies 

• Continuing personal development - learning and development opportunities both individually and organisation wide, such as a mentor/coach, training courses and conferences. 

• Auto enrolment to the Personal Pension Plan where CFG will contribute twice your contribution to the scheme up to 10%. 

• Access to interest-free employee loans or salary advances. 

CFG promotes remote-first working, although we do have office space at our registered address in Southwark, SE London for those team members who prefer an office setting. We expect all of our team members to attend all staff, directorate, or team anchor days on a regular basis in London. All staff anchor days are currently quarterly, and directorate and smaller team anchor days are organised on an ad hoc basis. If you have any questions about this we'd be happy to chat about our in-person expectations with you. 

Please note that attending our flagship events will be required for this role, as well as work outside core hours occasionally as part of our events programme.  

Tenancy Services Officer / Housing Officer

Ellesmere Port, Blacon and Merseyside

Temporary - 3 months initially

Full time hours

£15.00 - £17.00 per hour

Our client

Morgan Hunt is currently working with a large Housing Association to recruit a Tenancy Services Officer / Housing Officer for a temporary period of approximately 3 months with the potential for extension. The patch will cover approximately 500 properties in the Cheshire West area (Ellesmere Port, Blacon, and Merseyside) with the expectation of being visible across the patch for at least 50% of the working week.

The role

As a Tenancy Services Officer / Housing Officer you will;

• Identify support needs and deliver person-centred actions, either directly or through partner agencies, along with information, advice and guidance.
• Be visible out in the community and be the first point of contact, getting to know our customers and tailoring service to their needs.
• Take ownership for customer queries through to a successful resolution and ensure lessons learnt are built into future service delivery.
• Use the pre-tenancy assessment process to identify and deliver any additional support, ensuring allocations are sustainable.
• Deliver targeted actions and interventions in partnership with external stakeholders to improve the sustainability of communities.
• Ensure empty properties are re-let in the most efficient and effective way by adopting an innovative and dynamic approach to marketing and allocating.
• Be responsive to incidences of Anti-Social Behaviour using a range of tools and techniques to prevent and tackle issues and adopting a multi-agency approach. To include preparing legal cases and taking them to court and providing support and protection for all parties involved.
• Plan and deliver effective resident engagement events and campaigns, taking time to listen and act on feedback.
• Record the outcomes and impact of engagement, promote to residents and use the results to improve satisfaction levels and make meaningful improvements.
• Promote the principles of safeguarding whilst having a comprehensive understanding of child protection and vulnerable adult issues.
• Complete regular inspections and manage all communal areas to ensure that health and safety regulations are complied with, including keeping areas free from hazards, and implementing the recommendations from Fire Risk Assessments.
• Support the delivery of robust income management recovery service, starting with new rent accounts at tenancy sign up.

The candidate

• Experience in a customer facing role, covering all aspects of generic housing management.
• Experience of working with specialist external support groups and agencies.
• Experience of dealing effectively with a diverse range of customers
• Understanding of welfare benefits and financial inclusion
• Understanding of Welfare Reform and options to mitigate risks for residents.
• Solid working knowledge of safeguarding
• Excellent analytical & communication skills, both written and verbal
• Good numeracy skills and the ability to understand and interpret financial information.
• Ability to think creatively when faced with problems and adapt to changing circumstances.
• Display the resilience and emotional intelligence to be able to cope with difficult situations.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Events Officer

Salary: £25,000-£30,000

Contract: Full time, permanent

Location: Flexible 

Closing Date: 23/05/2024 (we may close vacancy early if sufficient applications are received)

We are looking for 2 talented, creative and experienced Events Officers to work in our already established team. 

UKIM is one of the premier faith based civil society organisations working in the UK to serve the needs of the Muslim community in the UK. UKIM is going through a major organisational reform to re-establish itself as an effective civil society organisation and fulfil its mission. The reform includes major changes at governance and executive level and relocating its Head Office from London to Oldham.

The job holder is expected to provide inclusive and visionary leadership that inspires, engages and motivates employees, supporters and partners. To deliver UKIM’s vision and mission and to develop the organisation’s leading position within UK’s civil society community.

Applicants should be sympathetic to Islamic principles and values and have a solid understanding & experience of Muslim communities in the UK.

Main Responsibilities:

• To assist in the delivery of UKIM’s events programme across the UK and be part of the team that supports the national leadership of the organisation in delivering events (including fundraising and marketing events) as per agreed strategy and plan.

• To assist in securing event funding and ensuring monitoring and evaluation of all events is conducted on a regular basis. 

• To assist in developing event strategies and operational plans, building relationships and liaising with partners and local Branches.

• To be effective member of the Events Department by assisting in development of and following clear procedures and processes for meeting strategic objectives of UKIM.

• To arrange and manage all events within UKIM at a local, regional and national level.

• To assist in creating a professional, end to end approach for all UKIM events, ensuring consistency across the whole event lifecycle, including documentation, feedback and review process.

• To assist the Events manager in agreeing an annual Events schedule with the board of Trustees across all areas of UKIM.

• To assist in implementing, managing and developing Project strategy, operations, risk management strategy, monitoring & evaluation systems and budgets ensuring they are in accordance with UKIM’s global policies, principles and approach.

• To assist the Events Manager in line managing all volunteer or employed event managers and staff in field or regional offices.

• To assist in effective management, support and development of staff and volunteers involved in Event implementation.

• To visit events and branches country-wide to oversee and evaluate events and to encourage, advise and monitor staff.

• To ensure that UKIM’s financial, administrative and HR policies are adhered to in all events and by all staff responsible.

• To proactively seek opportunities for funding through networking and oversee the writing of event proposals. 

• To participate in implementation of donor-funded events, ensuring delivery meets donor requirements and UKIM’s international policies, principles and development approach. 

• To ensure the reports for completed events are received from implementing partners on time and are analysed at the Head Office for evaluating each partner’s performance and to retain appropriate audit trail.

• To ensure event management and operation information is communicated quickly and efficiently to the Executive Director and Board of Trustees.

• To participate in and carry out annual staff appraisals as appropriate.

• To assist in diligently managing an agreed expenditure budget, taking careful measure to report any unexpected costs in good time as and when appropriate.

• To comply with all policies, procedures, legal and regulatory requirements.

• To be willing to travel extensively with short notice.

• To respect the unique contribution of every individual and work positively in an equal opportunity and diverse environment. 

• Any other duties commensurate with the accountabilities of the post. 

Person Specification: 

E – Essential D – Desirable

• Educated to graduate level or equivalent in a development-related subject D

• Relevant experience of working in a similar role within the charity and development sector, including experience of management and leadership. E

• Proven participation in Event assessment, planning, management, monitoring, evaluation and impact assessment skills. E

• Proven experience of funding proposal writing and budget design for events. E

• Experience of working on donor-funded events, grant compliance and management E

• Fluency in English (spoken and written) essential, second language is an asset. E Excellent communication skills, both verbal and written, as well as negotiation and administrative abilities E

• Finance management skills within event management D

• Good interpersonal skills with ability to network and establish links and partnerships with all relevant stakeholders E

• Ability to think and plan strategically. E 

• An ability to delegate, follow-up and supervise as well as support. E

• Ability to work well on own initiative. E

• Ability to work under pressure to tight deadlines and adapt to change. E

• Ability to communicate cross-culturally D

• Ability to travel nationally. E

• Commit to withhold the integrity and standards of UKIM, its values, approach and priorities, within all projects. E

REF-213 582

Who we are:

The National Autistic Society is here to transform lives, change attitudes and create a society that works for autistic people.

We transform lives by providing support, information and practical advice for the 700,000 autistic adults and children in the UK, as well as their three million family members and carers. Since 1962, autistic people have turned to us at key moments or challenging times in their lives, be it getting a diagnosis, going to school or finding work.

The Autism Know How department, which this role sits within, supports organisations across sectors to improve both understanding and practice for professionals and employees in order to help to transform the lives of autistic people and families. We do this through diagnostic services, training, accreditation, consultancy and conferences.

What we can offer you:

• Auto-enrolled Pension Scheme
• 25 days annual leave plus bank holidays
• Excellent induction, training and development programme including training about autism and opportunities to attend our conferences
• Online staff discount scheme for a range of benefits such as cycle to work scheme, season ticket loan & shopping discounts for places such as Asda, Tesco, Sainsburys, Halfords, Nike, Apple and loads more!
• Healthcare Cash Plan
• Life Assurance at 2 x base salary
• A portfolio of fantastic new salary sacrifices benefits and other flexible benefits private health, dental insurance, car salary sacrifice scheme, activity pass, holiday trading, enhanced pension & salary deduct loans (eligibility criteria may apply)
• Access to a 24-hour Employee Assistance Programme & counselling programme
• Free access to the Headspace App – a global leader in mindfulness and you can enrol up to three friends or family members for free!

Who we are looking for:

A Permanent Customer Relations and Sales Officer to work as part of a centralised sales team, which leads all Autism Know How sales, logistic and customer support enquiries.

Managing all aspects of the customer sales journey, this role will lead and deliver an effective, timely and professional customer journey and experience, maximising income potential and repeat business to ensure performance against team sales targets and to enable the society to continue to improve its offering for autistic people.

This role will work closely with colleagues across Autism Know How, Marketing, CRM and Business Development departments, and other relevant NAS teams where required. 

This role will also deliver general administration and data processing as required. 

To view the job description, please click here.

Where you will be working:

Home based, with occasional travel when required.

How to apply:

• To apply for this role please click the Apply button below
• When providing a supporting statement, please refer to the job description and person specification and include any information that shows your suitability for the role.

We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

For some roles, successful applicants will be required to complete the relevant safeguarding checks which will include additional references and criminal background checks.

Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from those with a diagnosis of autism.

The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services and as such expects all staff and volunteers to share this commitment. Successful applicants will be required to complete the relevant safeguarding checks.

We are an equal opportunities employer.

The purpose of the role is to drive and deliver our ambitious fundraising strategy in order to support the work of Life. The Individual Giving Manager is responsible for shaping and delivering the end-to-end experience of existing supporters as well as attaining new supporters.

Reporting to the Director of Income Generation and leading the Individual Giving Team, the post holder will work closely with colleagues across the fundraising and marketing teams to; create, test, monitor and evaluate appeals and campaigns, lead on Legacy (and in-memoriam giving) lottery and raffle and other income streams associated with individual giving. The post holder will be working to and reporting on ambitious income and expenditure targets and ensuring that supporters have a positive experience of the charity.

The postholder will lead a Donor Administration Manager to deliver on a positive donor/supporter experience with the aim of retention of current supporters for the long term as well as acquisition of new donors, maximising the potential of all of our supporters. It forms a central part of the overall fundraising strategy, with the ultimate aim of growing our individual giving income to increase the impact of the charity and benefit those needing support in pregnancy, pregnancy loss or in the early years of a baby.

Key Responsibilities:

· Design, develop and implement a cohesive supporter journey strategy focussed on supporter needs and continuous re-engagement

· Champion best practice and stewardship with individual supporters

· Grow one-off donations and regular gifts and maximise the acquisition of new supporters through direct mail and digital marketing

· Co-ordinate all communications and messaging targeted at existing supporters

· Measure performance against campaigns and appeals

· Lead on marketing and communications around Legacy giving and the Legacy and In-Memoriam supporters journey

· Lead on other forms of individual giving income streams such as the lottery or raffles, horizon scanning for new opportunities

· Ensure that CRM data is used effectively across the charity

· Ensure that GDPR policies and procedures are regularly reviewed and updated and adhered to across the organisation

· Support data benchmarking, prospect research and audits as required

· As part of a new organisation-wide approach, identify and embrace new digital opportunities, trends and technologies in relation to supporter experience and direct marketing

 Individual giving, core fundraising activity

 · Plan, organise and deliver a broad range of ongoing and specific fundraising campaigns and activities

· Regularly review campaign deliverables to ensure targets are on track or adjustments are put in place to mitigate any shortfalls etc

· Regularly report back to the Director of Income Generation on plans and activities

· Lead and manage the Supporter Journeys mapping and implementation programme across a range of channels and products

· Identify and develop key audience segments, in conjunction with the marketing team

· Proactively keep up to date with new trends, technologies and opportunities in relation to supporter experience and direct marketing

· Develop peer networks across the sector

· Responsible for budget management and financial approvals

· As part of ongoing annual operational planning, monitor income and expenditure and draw up relevant departmental budgets

Research & Service Development

 · Identify individual giving trends and use this knowledge to continually develop new products for the charity

· In line with GDPR and complying with all legislation and the Code of Fundraising Practice: ensure fundraising and campaigns are insight-led and focused on long-term growth

· Oversee the compliance of third party agencies to ensure activity is carried out in line with the values of Life, the Fundraising Code of Practice and the law

· Input fully into the wider fundraising strategy by working closely with fellow managers and the team as a whole

Information Management

 · Ensure data and information systems are up to date and provide an accurate picture of supporter segmentation, communications, preferences, permissions, requests, gifts and pledges

· Create regular and detailed reports to monitor individual giving performance against campaigns and targets

· Support the maintenance of the database to ensure records are updated, procured and implemented.

Personal and People Development

 · Ensure personal continuing professional development is maintained, including attending relevant internal and external development training and workshops.

· Ability to manage own objectives and areas of responsibility within charity projects to ensure deadlines and financial targets are met.

· The post holder will be expected to liaise within the team and with key stakeholders as well as supervising specific projects and campaigns.

Line management responsibility for the Fundraising Insight & Database Officers, providing day to day management support, appraisals and objective setting, as well as working with these postholders on their own personal and career development.

Global Digital Fundraising and Engagement Officer

Location: Manchester

Starting salary for this position is £27,360 per annum (plus contributory pension)

About MAG:

MAG (Mines Advisory Group) is an international humanitarian organisation based in Manchester, UK, and working in 32 countries. We remove landmines and unexploded ordnance to release safe and productive land for communities, and work to reduce the threat of armed violence by supporting governments to safely manage weapons and ammunition. In 1997, MAG was a co-recipient of the Nobel Peace Prize for our work campaigning for the Anti-Personnel Mine Ban Convention.

About the role:

This is a great time to be joining MAG as we unveil a new five-year organisational strategy and an ambitious fundraising strategy to transform our income across the UK, US and globally. We are looking for a motivated individual who is inspired to raise vital funds and create a fantastic supporter experience for our donors in the UK and US.

As part of the Global Fundraising Team, the Digital Fundraising and Engagement Officer will support the delivery of MAG’s digital fundraising, campaigns and engagement activity to drive online action and engagement with target audiences. You will help develop compelling calls to action which have the power to mobilise support, help grow our digital channels and grow and establish audiences. This is an opportunity to work in a growing and high priority area at MAG with the ability to make a real impact on our digital engagement within the entire Global Fundraising Team.

About you:

We are looking for an exceptional Digital Fundraising and Engagement Officer to join our dynamic and successful Fundraising team. The successful candidate will have demonstratable experience of creating marketing content. You will be self-motivated, creative and have the ability to produce digital content which is instantly engaging and has both an emotional and intellectual punch. The role holder will have experience in using the latest social media trends and developments in order to manage and grow online communities and to engage as well as implementing digital plans that expand our reach, impact and income.

The successful candidate will be pro-active and have excellent communication skills. You will be expected to work across our fundraising team, helping to develop and strengthen digital engagement across all relevant online platforms. This will require excellent interpersonal skill and stakeholder engagement skills with the ability to develop strong working relationships with colleagues throughout the organisation.

Further information and how to apply:

For the further information on the role, the application pack and details of how to apply, please visit the MAG website by the closing date of 12th May 2024. 

Please note that as part of MAG's commitment to safeguarding, this post is subject to background checks before an offer of employment is confirmed. For more information on MAG’s approach to safeguarding here and background checks here. You can also find more information in the candidate information pack, available on our website.

MAG is committed to the principles of diversity, equality and inclusion. If you think you would be suited to one of our roles we would welcome your application regardless of your background. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.

Community Fundraising Officer – Temporary Position from May 24 for 6 months (£24-25k)

Remote working with regular travel to the West Midlands and London as required

Why join the UK Sepsis Trust (UKST)? Because there’s an exciting opportunity to work for a significant cause and help build its sustainable future. We’re building our new fundraising team and this temporary role will play an important part in accelerating our ambitious plans to increase annual income during 2024/25.

You will become the fourth member of the Fundraising Team (there are 3 full time staff) and will help to support the fundraising team.

Sepsis is the immune system’s overreaction to an infection or injury. There are over 245,000 cases each year in the UK with approximately 48,000 deaths. UKST aims to reduce preventable deaths from this ‘killer’ condition. We achieve this by:

· Raising awareness

· Supporting those affected by sepsis

· Educating health professionals

· Lobbying political organisations for better sepsis and severe infection care

Key Responsibilities

1. Deliver supporter journeys i.e. fundraising resources and stewardship communications to maximise supporter numbers, retention and engagement.

2. Use UKST’s CRM system (Raiser’s Edge) to accurately capture fundraiser information and key data contributing to the improved development and implementation of fundraising processes.

3. Communicate proactively and effectively with team members to pass on all relevant information, deliver excellent supporter care and to maximise fundraising opportunities. 

4. Provide excellent customer service members of the public, either via phone, mail and in person, help to develop Fundraising activity whilst also offering our Support Services where necessary.

5. Represent the charity as and when required in schools, local businesses, and community groups, including speaking at events if – not essential

6. Keep up to date with best practice in fundraising and ensure compliance with the latest legislation and guidelines.

7. Assist in prioritising & managing enquiries about our Community Fundraising Programme via our dedicated inboxes.

8. Work collaboratively with the fundraising team and our Communications and Marketing Team to ensure maximum press and social media coverage is obtained for UKST’s community fundraising activities.

Day to day activities will include:

1. Managing an inbox and replying to enquiries in a timely and professional manner

1. Problem solving for fundraisers – finding the optimum way they can achieve their goals

2. Support the Event Team Lead with sending out merchandise

2. Download Giving reports and send thank yous to donors and fundraisers

3. Record Supporter details on CRM

4. Cover for holiday periods and manage an inbox in their absence

To be successful in this role you will have:

1. Experience of working in fundraising in a UK registered charity

2. Experience of donor relationship management using a fundraising CRM.

3. An understanding of community fundraising.

4. A proven track record of working effectively in a team.

5. Excellent communication, presentation and organisational skills.

6. The ability to prioritise diverse workloads and meet shifting demands.

7. Flexibility to work evening and weekends as necessary and travel when required.

8. The ability to undertake most of your work remotely, and plan and co-ordinate your day effectively.

UK Programmes Officer 

Location: Oldham EIC with flexibility (with some home working)

Hours: Full time

Salary: £25,000-£30,000

Main Responsibilities:

To work within the UK Programmes by providing support to Masjid Benchmarking, organising online Seminars, Support to Icare, Masjid Benchmarking, Education (Madaris) oversee and monitor Masjid Connect and Islamophobia monitoring, Publicity, supporting other areas of work of UKIM central team that may be delegated e.g. Imam CPD, Dawah, Tarbiyah.

Essentially the role is to support the Head of UK programmes to implement a varied and diverse programme of engagement to support improvement of the different programmes, masjids, branches, and departments in UKIM that require the support from UK Programmes Team. 

The post is varied and ever changing depending on the needs of the members and programmes within UKIM.   

Key Duties:

• To support Masjid and Branch Improvement through enabling them to undertake the self-assessment audit and then to deliver a development day based on the self-audit.

• To organise training both face to face and online that will enable masjids and branches to develop and move forward in their work programme.

• To bring on board speakers that will enable mosques to develop.

• To engage with the Dawah programme and to develop a robust programme of support to meet the needs of the department and different stakeholders. The parameters of this are still to be agreed and may involve some of the following areas it serves including new Muslims, design new curriculum, develop resources, re-develop & update websites, Unity Iftars, teach new Muslims & train daees. Based on your capacity and availability of resources to outsource where appropriate.

• To support the wider effort of masjid benchmarking by undertaking audits and maintaining contact with masjids through WhatsApp, support in delivery of development training etc. 

• To support Head of UK Programmes to provide information and advice on training, workforce and funding capability development to UKIM masjids/centres and branches.

• To support in the development of and deliver high quality core training courses and materials as an integral part of our work in order to support the development of masjids, madaris and branches. 

• To support development of Secretariat Function of the UK Programmes Team and to market training and funding support provision and oversee the recruitment and selection of learners. 

• To support training for masjid/centre and branch learners and to recruit, induct and manage external trainers and/or consultants, where appropriate.

• To support appraisal and evaluation of UK programmes 

• To provide expert support and guidance to the education department.

• To work with appropriate staff colleagues to identify and develop income generating activities that relate to provision of services from masjid/centres and branches. 

• To support the Line Manager and Executive Officer to ensure that UK programmes is compliant with funding requirements.

• To keep informed of current developments in life‐long learning, good practice, funding opportunities and appropriate quality standards and to disseminate this information.

• Where appropriate work to accreditation of training to masjids/centres 

• To liaise with awarding bodies to ensure that all conditions of centre membership, policies and procedures and relevant quality assurance systems are implemented and evidenced. 

• To maintain the administrative systems relating to the post. 

The post holder will be expected to use their initiative, be proactive and work with a wide range of people in local communities and statutory agencies.

PERSON SPECIFICATION

Education & Experience

• Experience of working with community organisations in a community development and training role E 

• Experience in programme development, monitoring, and evaluation. £ 

• Experience of conducting needs assessments. E 

• Experience of delivering training on safeguarding, health and safety, lone working, funding and bid writing. E 

Training:

• Experience of delivering training to people from diverse community groups E 

• Experience of developing training materials and delivering and managing a range of unaccredited and accredited training courses E 

• Experience of working with Muslims communities and faith communities more broadly E

• Management qualification D

• Funding qualifications D

• Teaching qualification D 

Knowledge, Skills & Abilities

• An understanding of the issues affecting local masjids and Muslims communities and the training and development needs of their staff and volunteers E

• Knowledge of Islamic beliefs and practices E

• Ability to analyse training needs and to develop a programme of learning in response to identified needs. E

• Ability to design assessment tasks and assess learners work E

• Ability to manage training provision whilst ensuring that accessibility and equality & diversity issues are addressed.  E

• Ability to communicate clearly in person and in writing to a diverse range of audiences. E 

• Ability to monitor and evaluate the impact of training provision and to report on these issues E

• Ability to use ICT including Word, PowerPoint, Excel and Outlook and to be administratively self‐servicing, creating on line forms, E 

• Able to work some evening and occasional weekends by prior arrangement. E

• Knowledge of the charity sector. E

• Good leadership and people management skills. E

• Fluent written and spoken English. E

• Report and proposal writing skills. E

• Complex problem solving and decision-making skills. E

• Commit to withhold the integrity and standards of UKIM Relief and its values. E

You may also have experience in the following: Project Support, Project Assistant, Project Coordinator, Project Administrator, Project Management, Programme Support, Risk Management, Project Compliance, etc.

REF-213 583