Operations Officer (Stop The Traffik)

Operations Officer

Contract: 12-Month Fixed Term Contract (with a view to extend)
Function/Team: Development
Location: London, UK
Hours: Full time, inclusive of breaks
Reporting to: Finance/HR/Operations Manager
Salary: £28,200 per annum

STOP THE TRAFFIK prevents vulnerable communities from being recruited, trafficked, and exploited. Our prevention programmes disrupt traffickers’ ability to recruit at-risk individuals by providing lifesaving information through our bespoke, geo-targeted social media campaigns.

The Operations Officer plays a vital role in keeping STOP THE TRAFFIK’s day-to-day operations running efficiently. Working closely with the Finance & HR Manager and Executive Team, this role supports organisational systems, finance processes, and internal communications — helping our global anti-trafficking work stay coordinated, compliant, and effective.

This position suits a highly organised, proactive individual who enjoys creating structure, improving processes, and supporting others to perform at their best. You’ll be at the heart of the organisation — connecting teams, managing key administrative systems, and ensuring smooth operations across all areas.

This role will be responsible for:

Team & Office Environment

·         Monitor STOP THE TRAFFIK’s phone and general ‘info’ inbox, directing messages to the appropriate team members.

·         Support the upkeep of the office environment, ensuring facilities are well maintained and team members take shared ownership of the space.

·         Coordinate team days and team-building activities, in collaboration with the Team Building Champion.

·         Lead onboarding for new staff alongside line managers to ensure a smooth induction experience.

Executive Support Functions

·         Provide administrative support to members of the Executive Team.

·         Take minutes and capture action points in Senior Leadership Team meetings.

·         Prepare briefing notes for key meetings with the Senior Leadership Team.

Finance

·         Support the Finance & HR Manager by reconciling transactions on Xero, producing invoices, processing payments, and assisting with monthly and quarterly reporting.

Operations

·         Develop and maintain effective internal systems that improve organisational efficiency and automation.

·         Maintain key organisational records (e.g. contracts, insurance, supplier information) and handle confidential information appropriately.

·         Manage the policy dashboard, ensuring policies are up to date, and notify relevant staff when reviews or updates are required.

The ideal candidate will have:

·         Some experience in administration, operations, or office support.

·         Excellent organisational skills with great attention to detail.

·         Comfortable handling basic finance tasks such as invoices, payments, and record keeping, with an acumen for numbers and data.

·         Competence using Excel and data visualisation tools.

·         Strong written and verbal communication skills.

·         A proactive, friendly, and professional approach to work.

·         The ability to multitask effectively and meet deadlines.

·         A commitment to equality, diversity, and safeguarding vulnerable individuals.

Benefits:

·         A friendly, supportive team environment.

·         Opportunities to collaborate with global partners and experts.

·         Autonomy to take initiative and propose process improvements.

·         Access to a healthcare cash benefit scheme (including partner/children coverage).

·         Corporate eye-care scheme.

·         Life insurance.

·         Non-contributory Group Personal Pension Scheme (7% employer contribution).

·         27 days annual leave plus 8 bank holidays (increasing to 33 days with service).

·         Cycle to Work scheme.

·         Season Ticket Loan.

·         Option to switch 2 bank holidays to suit personal needs.

·         Flexible working policy reflecting staff needs.

·         In-house and external training opportunities.

Further details about STOP THE TRAFFIK can be found on website.

If you have the relevant experience, are highly resourceful, adaptable, pro-active, and a critical thinker able to work in a fast-paced environment, please send a CV and brief cover letter that evidences your ability to be successful in this role.

Only applications sent via email will be considered to ensure an equitable review process. The deadline to apply is Sunday 23rd November. Interviews will be held week commencing 24th November 2026

We cannot sponsor applicants at this time.

Oasis supports Equal Opportunities.  Registered Charity No. 1127321