Online training development manager jobs

Location: Kidlington, Oxfordshire, OX5 2DN
Salary: £26,000 - £29,000 (FTE)
Hours: 15 hours per week
Job Type: Part time
Contract Type: Fixed Term Contract

This is an exciting opportunity to join Active Oxfordshire and to work as part of a Sport England project evaluating a place-based approach to the highly valued national training programme. This is a key programme that supports achieving Active Oxfordshire’s strategic priorities and is a fantastic opportunity to lead and drive forward the delivery and development of the PACC programme.

About the role:

You will be responsible for organising and delivering clinician-to-clinician training on Physical Activity for the Management and Prevention of Long-Term Conditions to other NHS health care professionals.

You will work closely with both Active Oxfordshire and the central PACC team, make use of their own networks and build relationships with local and regional stakeholders and organisations, developing a local online community of practice and encourage healthcare professionals in Oxfordshire to continue to develop their knowledge and skills.

About you:

Your background will be from a range of clinical settings, and you will be able to demonstrate good clinical decision-making skills and knowledge of the healthcare system

You will have experience of formal classroom and clinical-based teaching, and of developing staff development and education programmes. You will have exceptional online teaching and presentation skills, and be able to engage an audience and deliver information in an interesting way

You will have proven knowledge of the role of physical activity as a tool for primary and secondary prevention and management of long-term conditions. You will have a good understanding of the background to and aims of current healthcare policy, and appreciate the implications of this on engagement

What we offer:

The role is a fixed-term position until 31st March 2027, working 15 hours per week.

You will receive a salary of £26,000 – £29,000 (FTE) per annum, and benefits including a generous 10% contributory pension scheme, Cycle to Work scheme, 38 days annual leave inclusive of bank holidays (pro rata) and our new bespoke Employee Support and Wellbeing Programme.

If the best candidate for the role is currently working in a regional NHS organisation, we will actively support a secondment arrangement for the duration of the project wherever possible.

Hybrid working is available, which means typically one day a week is in the office (Monday) with the rest of the week working remotely from home, within the community or with partner organisations.

Active Oxfordshire welcomes applications from all sections of the community and actively encourages diversity within our team to maximise achievements, creativity and good practice. We know that people from certain backgrounds can be hugely under-represented in our sectors, and we want to change this. We are therefore genuinely keen and particularly interested to receive applications from people from diverse ethnic communities, from disabled people, neurodivergent people, people who identify as LGBTQIA and people with experience of facing barriers to physical activity.

We want all candidates to have an equal chance to shine in this process – please let us know if there’s anything we can do to make sure the application process works for you (Further contact details can be found in the job pack).

How to apply:

Please refer to the job pack for further information on how to apply and closing dates.
Please note a satisfactory DBS check will be required for this role.
By applying for this role, you are stating that you are eligible to work in the UK. Active Oxfordshire is unable to apply for a Certificate of Sponsorship for this role.

REF-225 894

Employer: Community Rail Network 

Salary: £43k-£51.5k pa, full time 

Location: Home based / flexible or Huddersfield 

We are seeking a dynamic director of policy and communications, to lead and develop our increasingly impactful external affairs activity. You’ll be sharing community insights and evidence with policy and decision-makers at national and devolved level, supporting a shift towards more inclusive and sustainable transport and mobility, while overseeing high-quality, inspiring member communications and thought-leadership, drawing on grassroots experiences.  
  

About us 

Community Rail Network is a national not-for-profit organisation supporting a growing ‘community rail’ movement, which helps communities get the most from their railways, promotes sustainable and inclusive travel, coordinates volunteering and place-making, and brings people together.

Community rail is made up of 76 community-based partnership organisations, and c.1,300 station friends volunteer groups and other community-led initiatives around Britain. Their activities range from creative projects for young people, to advising train operators on service improvements, to building travel confidence among marginalised groups, to biodiversity projects at stations, to promoting greener tourism by rail.

Our enthusiastic team of 24 works from home in different locations, but we come together regularly in person and online. We work collaboratively to support our members, provide training, events and resources, run campaigns, and champion community rail and its insights. We believe in developing our team and helping everyone reach their potential while having a good work-life balance.

About this role 

This role is crucial for us, our members and their communities, especially at the current time, with our need to seize on the opportunities of rail reform and devolution, promote wider use of sustainable transport, and bring communities together. You will spearhead our external affairs strategy and plans, building political relationships, influencing decision-making and raising awareness of community rail and its insights, while ensuring effective communications with our members and helping them to have a voice locally and regionally. You’ll be striving to put community rail at the forefront of a shift towards more inclusive and sustainable mobility.

As a member of our senior leadership team, reporting to and working closely with our chief executive, you will manage a passionate team of four, ensuring collaboration with our other teams, partners and funders, and drawing on members’ insights.

 
Main responsibilities 

• Lead the review, development and delivery of our communications, policy and insights strategy, working to position the community rail movement effectively, use its insights to influence policy change, and ensure our members are well-informed and have a voice; 

• Further strengthen our advisory and influencing work with national, devolved and regional government, transport bodies, parliamentarians and other decision-makers, especially around rail reform, transport devolution and integrated, inclusive, sustainable transport; 

• Ensure we’re engaging effectively with policy developments and opportunities, taking forward a programme of relationship-building, and identifying and engaging in relevant consultations, events and speaking opportunities, enabling community rail’s insights and experiences to be shared; 

• Collaborate with partners in rail, government and the third sector to feed in our expertise on community engagement with rail, amplify our campaigns, and build opportunities for joined-up communications and policy work;

• Continually develop and disseminate our evidence base and insights on the social, environmental and economic value community rail delivers, and opportunities to create greater benefits for communities from rail and transport; 

• Oversee high-quality, coherent and inspiring communications with our members and partners, promoting our work, and sharing news, opportunities, and good practice across the movement; 

• Manage production of high-quality resources, case studies and reports that our members can use to enhance their impact and which showcase community rail’s impact; 

• Lead and develop our media relations and awareness-raising PR, championing community rail and its messages on sustainable, inclusive travel and communities at national and regional level, while supporting members on local PR; 

• Develop our online presence and reach, making full use of our website, social media, our Scenic Rail Britain campaign, and partners’ channels to celebrate and position community rail and grow its reach and impact; 

• Oversee a calendar of creative and impactful campaigns that involve and empower our members, creating PR and engagement opportunities, including Community Rail Week;

• Play a key role in collective leadership, strategic focus and organisational development as a member of our senior leadership team, including through internal communications and cross-team working, annual planning, funder liaison and reporting, upholding our strategies and policies, and pursuing opportunities for continuous improvement. 

 
Skills and competencies 

1. Strong leadership and management skills, including experience managing, developing and drawing on a multi-faceted team delivering complex campaigns or projects, and budget management; 
2. Excellent communication and external leadership skills; articulate, assertive, and with the ability to work diplomatically and persuasively with stakeholders at all levels; 
3. An understanding of public affairs, ideally in relation to community development, sustainability and/or transport, and a demonstrable ability to identify influencing opportunities, deliver thought-leadership, and engage with policy-makers, including sharing community insights; 
4. Politically astute, with awareness of and commitment to social inclusion, social justice and sustainability, and a good grasp of the importance of public transport sustainable travel, and community-led action, to these agendas; 
5. Understanding of political processes and experience of engaging with policy and decision-making, ideally at national, devolved and local levels; 
6. Sound knowledge of communication and marketing methods and channels, and ability to oversee messaging and targeting of public and professional audiences, and to align content across multiple channels; 
7. A demonstrable ability to think analytically and draw on statistical and qualitative research to construct robust, evidence-based arguments; 
8. Experience of working with the media and achieving coverage at national, regional and local level; 
9. Experience working collaboratively with partners and ideally funders to deliver communications and policy activity and forming professional networks; 
10. Excellent organisational skills, with the ability to work under pressure and meet deadlines while dealing with competing priorities, and to support team members to do so; 
11. IT literate with a good working knowledge of Office, the internet and social media; 
12. Appropriate qualifications and professional development demonstrating knowledge and skills in line with the above, and a commitment to ongoing learning and development.

Other information

As you will be home-based, we are flexible about your location. However, you will be expected to travel to in-person full team meetings quarterly (usually in West Yorkshire), and you will need to bring your team together (currently all West Yorkshire based) with similar regularity in between. Attendance at in-person events and meetings is also important. We therefore welcome applications from those with decent public transport links, not too far from a railway station, to enable journeys to be made sustainably.   

This is a full-time position, 37 hours per week. We use a flexi-time system with core hours 10am-3pm, and are committed to being a flexible, supportive and understanding employer. This is a permanent position with a probationary period of six months.   

Community Rail Network is an equal opportunities employer. We welcome applications from disabled people and Black, Asian and other minoritised groups, who meet with the skills and competencies for this role. We will provide reasonable adjustments for interviews as required.  

We are looking for an exceptional, value-driven candidate who can hit the ground running as our Legal Education Officer, working closely with the Director and the rest of our small and dynamic Right to Remain team.

The person must be someone who understands the Right to Remain ethos and is prepared to bring their whole self to our organisation. Needless to say, the role requires an impeccable grasp of the asylum and immigration system and its operation on the ground, including how it impacts our community of people seeking asylum, refugees, migrants, their families, friends and allies. It requires an ability to help and guide our community to navigate the complex and hostile asylum and immigration system.

You will be working closely with the Director and the rest of our small and dynamic Right to Remain staff team: another Legal Education Officer based in Leeds (generally) covering the North, the Organiser based in Manchester leading our mighty These Walls Must Fall, and the Engagement Officer based in London. In particular, the post holder will be closely coordinating their work with another Legal Education Officer in Leeds. The post holder is also expected to be already embedded in the local and regional asylum and migration field, familiar with its dynamics and able to tap into their existing relationships and connections with local groups and actors. 

We are proud of Right to Remain’s unique and bold approach that really believes in collective power. We are focused on building knowledge, radical solidarity and the power of our community. We show up authentically at work and for our community, always giving our 100%. We are determined and calm amidst the crisis and chaos of the world. We know that now is not a ‘business as usual’ time, and we need to meet the moment as the anchor organisation for the migration justice movement. That comes with a lot of responsibility but we also carry it with lightness. We want our new team members to be similarly passionate, ambitious and compassionate. 

With the rest of the team, you will be responsible for maintaining, developing, and increasing usage of our highly popular and accessible resources about the asylum and immigration system, most notably the Right to Remain Toolkit. You will deliver interactive workshops on the legal system for people navigating that system as well as professionals and volunteers. You will engage with our network of community groups to ensure that we are apprised of developments on the ground and we are communicating important changes to these support groups. You will also work with the Director and other colleagues to develop and deliver specific public legal education projects, when necessary. You must have outstanding communication skills and the ability to engage with a wide range of audiences, in a manner that reflects Right to Remain’s mission and values. 

Key Responsibilities   

To work closely with the Evidence & Advocacy Manager (EAM) to develop and implement a series of impactful evidence and research projects that support our advocacy messaging, as well as internal and external learning for inclusive programmes and advisory work. These projects will build on established workstreams alongside developing new ones to maintain and extend CBM UK’s evidence base.

Disability Evidence, Policy Research and Learning  

With EAM support the ongoing CBM UK Research and Evidence workstream, through:

1. Translating evidence from our programming countries and projects to produce and contribute to a range of resources to influence FCDO and other stakeholders. Tasks to include managing and maintaining established outputs, such as the CBM UK Project Evidence Briefs and Disability Voices paper series, generating new thematic papers, as well as policy and position papers to enhance effective advocacy submissions, briefing notes, blogs and other messaging on key disability rights issues.   
2. Working collaboratively within CBM UK and across CBM Global to help develop and to deliver new policy research, drawing on mixed methods and data sources including national and international databases, using qualitative approaches including participatory or citizen generated data, and new empirical work.
3. Supporting Programme staff to improve impact and learning practice in CBM UK funded projects, provide technical support for the implementation of programme related research and data collection, including MEAL.
4. Providing technical research support into the development of proposals for new grant funded projects, and, where successful, support the management of subsequent research projects. 
5. Keeping abreast of new research and publications on key themes and priority concerns within the CBM UK Advocacy and Influencing Strategy, taking into consideration sector trends and developments, and ensure this is disseminated to relevant staff within the CBM UK Team. 
6. Keeping watch on UK policy environment and conducting research and analysis to support CBM UK advocacy messaging on disability and human rights.

Dissemination and Communications 

1. Maintaining and developing internal knowledge management systems for research and information on disability inclusion and rights, and related areas, to be used by Advocacy, Programmes and Fundraising & Communications teams.
2. Ensuring communication plans are developed with CBM UK and Global Federation colleagues for CBM UK evidence outputs.
3. Maintaining the Advocacy and Influencing pages of the CBM UK website ensuring rights-based communication and focus to support CBM UK and Global campaigns.
4. Liaison with Fundraising & Communications colleagues to amplify media stories, case studies and compelling evidence from country programming for advocacy purposes.
5. Participation in and building good relationships with UK-based disability and development networks, including relevant research networks and membership of the BOND Disability and Development Group. 
6. Supporting the professional publication and printing of CBM UK outputs, for dissemination at advocacy engagements and public events.

Other    

1. Work with other CBM UK teams to maximise cross fertilisation opportunities and integrated working.  
2. Help develop a culture of enthusiasm and success, reflecting the ambitions of CBM. Play an active role across CBM, promoting positive working and innovation. Ensure that the values of CBM UK are understood by external partners and always reflected in communications.  
3. Identify opportunities to initiate and contribute to new initiatives and events, both within CBM UK and externally. 
4. Provide briefings and analysis for the CEO and other Leadership Team members where appropriate. 
5. Carry out any other duties as required by the Evidence & Advocacy Manager, Director of Advocacy, and CEO.  

Position: Senior Events Fundraiser (Third Party Events)
Hours: Full-time, 35 hours a week
Contract: Permanent
Location: Office-based in London with flexibility to work remotely
Salary: Starting at £33,044 per annum plus excellent benefits
Salary Band and Job Family: Band 2, Charity 
You’ll start at our entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus. 

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information. 

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

We’re looking for a Senior Events Fundraiser to join our Community, Events, and Retail Fundraising team, leading on the delivery of our third party events activities.

You’ll plan, develop, and promote a well-established portfolio of third party challenge events, working to achieve set income targets, while ensuring an outstanding supporter experience for our event participants.

You’ll also be responsible for developing our third party events portfolio; monitoring and evaluating products, as well as innovating, to create opportunities for future growth.  

Closing date for applications: 9:00 on 12th January 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

The National Youth Orchestra is the UK’s leading organisation championing orchestral music as a powerful agent for teenage development.

We activate teenagers’ confidence, optimism and skills to play their part in the world today, through performing and sharing extraordinary music.

We are looking for a Youth Support Co-ordinator to help deliver pastoral care and safeguarding across NYO’s national programme. This role is central to ensuring that young people feel happy, listened to and secure while participating in NYO activities. It blends practical organisation, careful administration and a young person-centred approach to embed NYO’s ethos into every aspect of delivery.

You will coordinate the recruitment, induction and deployment of our freelance Support Team, and provide high-quality administrative and logistical support for all youth-facing activities. You’ll be confident handling conversations with teenagers and their parents/carers, managing sensitive information with discretion, and supporting the smooth running of travel, accommodation and project logistics. You will also assist with casework administration, help deliver care plans with the NYO Nurse and project leads, and ensure accurate records in Salesforce.

This is an excellent early-career opportunity to play a key role in supporting young people’s wellbeing and development through music. You’ll work closely with colleagues across the organisation, and be a visible, supportive point of contact for young people and staff on the ground.

At the National Youth Orchestra, you'll work as part of a supportive, friendly, and adventurous staff team. Learning and personal growth are intrinsic to every role.

Our offices near Holborn in central London are a hive of activity, a space for collaboration and ideas. Hybrid working is standard for most roles, with a flexible and supportive culture. NYO offers a season ticket loan scheme, cycle-to-work scheme, health cash plan, retail and entertainment discounts, and a 24/7 counselling and support helpline.

Deadline for applications: 10am, Monday 12 January 2026

Hearing Dogs for Deaf People – Associate Director of Performance Marketing
Location: Hybrid working with some travel to Hearing Dogs offices in either Buckinghamshire or East Yorkshire.
Salary: £65-70,000 per annum.
Contract: Permanent, full-time hours. 

Hearing Dogs for Deaf People, whose mission is build confidence, companionship and connection for people with hearing loss, is seeking a talented Associate Director of Performance Marketing to drive marketing activities that will help them expand their reach, mobilise support and build understanding and awareness.

Hearing Dogs for Deaf People has been creating life-changing partnerships between hearing dogs and deaf recipients since 1982. As well as acting as an ear to their partners and alerting them to sounds, the charity’s clever and expertly trained dogs help deaf people to live life with confidence and independence, whilst providing love, companionship and emotional support. This is coupled with the provision of emotional and practical support services for anyone with hearing loss.

Following on from a strategic review, the charity is now entering an exciting period of growth and expanding their Individual Giving Directorate, to enable them to transform many more lives across the UK.

Playing a pivotal role in supporting this growth, the Associate Director of Performance Marketing is a newly created and influential position with significant scope to shape how Hearing Dogs grows their supporter base, sustains their supporter and volunteer community and attracts more people to their services through impactful digital and multi-channel marketing. The postholder will lead marketing activity that is insight-led and audience focused to ensure that each campaign strengthens connection, builds loyalty and generates sustainable income. This includes being responsible for growing the charity’s flagship Puppy Sponsorship programme to increase value and volume, establishing a legacy marketing programme and identifying opportunities for cross-selling and deeper engagement across all products.  

The ideal candidate will be a senior strategic leader responsible for driving individual giving growth and supporter retention through digital and multi-channel marketing. You will have a strong commercial, income generation and digital background, you will lead marketing that is insight led and have a deep understanding of how AI technologies can help the charity enhance performance. Advanced skills in using data, analytics and audience insight to shape strategy, optimise campaigns and measure impact will be essential, alongside strong leadership and people management skills, with the ability to inspire and develop high-performing teams. Finally, you will have excellent communication, influencing and stakeholder management skills at a senior level.

This is an exciting opportunity to help Hearing Dogs shape their future with the flexibility of hybrid working remotely and spending time at Hearing Dogs’ stunning offices, with friendly and passionate staff and their four-legged friends.

If you want to lead the pack and help deaf people live well with hearing loss Please download our Candidate Pack for further information [PDF], which includes details on how to apply.

Closing date: Monday 26th January, 9.00 am. 

Contract:Permanent, 35 hours per week 

Salary:£36,000 - £41,000 per annum 

Location:Hybrid - 2 days per week at Burford, OX18 4PF 

Closing date:Sunday 18th January 2026 

Interview dates: 1st interviews (via Teams) on Monday 26th January 2026 

    2nd interviews (at Burford) on Tuesday 3rd February 2026 

 
Passionate about helping pets and people? Looking for the next step in your Insights career and interested in developing or building your marketing selections skills? We’re recruiting a Senior Insights Analyst!  

At Blue Cross, you'll have the opportunity to make a meaningful impact, helping to ensure we have a data-driven and supporter-centric approach to fundraising, communications and engagement, and delivering insights that drive positive change for pets and the people who look after them.  It’s an exciting time to join us as we have recently migrated from our legacy CRM to Microsoft Dynamics 365, which will allow us to maximise the value of our data and build more effective reporting.

More about the role

This key role within the Insights team has a focus on delivering marketing selections, implementing supporter journeys, and delivering insights on fundraising, communications and engagement performance. The Insights team sits within the Data & Insights Department – a team of 10 colleagues who are working towards our Data Strategy vision of our information being trusted, accessible and used to help pets and people thrive together.

You'll collaborate closely with the Insights Manager to deliver marketing selections and supporter journeys, as well as analysis and insights that deepen our understanding of our clients and supporters.
 

You will have the opportunity to problem solve and experiment to help us drive forward our data maturity, all whilst being a part of a friendly, welcoming and collaborative team. The Insights team provide the metrics, reports and analysis that underpin evidence-based decision making at Blue Cross, and ensure reporting adheres to all legislative and regulatory requirements and quality and integrity standards.

IMPORTANT NOTE 

As this role involves twice-weekly presence within the office, candidates must live within a reasonable distance from our Burford office (for example, within one and a half hours’ travel one way). Our Burford office is in a rural location where public transport links are infrequent, therefore travel by car is our strong recommendation. If you are thinking of applying, please check your travel time using the postcode OX18 4PF.

About you

 This role would suit an experienced analyst who is keen to develop and maintain supporter journeys and marketing selections, or to learn these skills.  If this is new to you, don’t worry, we’ll fully support you as you learn.
 

You will be confident, proactive and articulate in promoting data, insights and the benefits of evidence-based decision making. We will need you to use various analytical tools, skills and techniques to design and develop reports and dashboards to tell stories in a compelling way and confidently be able to analyse complex data from diverse sources.
 

You will need great presenting and communication skills to deliver insights to stakeholders both in person and virtually and the confidence to build strong stakeholder relationships throughout the organisation, so we are looking for someone positive and friendly with confidence to contribute.

We use Microsoft Power BI as our business intelligence tool, but you might have used other BI software such as Tableau or Qlik. Don’t worry if you haven’t used Power BI – you’ll get lots of support.

While we’d love to hear from a wide range of applicants, we’re unable to offer visa sponsorship for this role and require candidates to have the current right to work in the UK.
 

How to apply  

Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response. Those who have applied previously are not required to reapply.

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.  

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.  

Our generous benefits package includes: 

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)  
• Programmes for physical and mental wellbeing support  
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family   
• Health cash plan  
• Unlimited access to an employee assistance programme  
• Pension scheme with enhanced employer contribution   
• Professional fees paid with Continuing Professional Development and personal development support.  
• Life assurance   
• 20% discount on Pet Plan pet insurance   
• Enhanced family friendly policies   
• Recognition scheme   
• Annual volunteer days  
• Charity worker discounts across a variety of retailers

We’re hiring: Clinical Administrator (Full-Time)

Are you highly organised, detail-driven and calm under pressure?
Do you enjoy keeping complex services running smoothly behind the scenes?

Muscular Dystrophy Support Centre (MDSC) is looking for a Clinical Administrator to support our therapy and clinical services from our Coventry centre.

You’ll coordinate therapy schedules, manage referrals and service-user records, support satellite clinics, and work closely with therapists to ensure services are delivered safely, efficiently and with care.

You’ll be great if you:
Are highly organised with strong attention to detail.
Are confident using IT systems and databases, Care about quality, accuracy and good service
Communicate clearly with professionals and service users

This is a vital role in a supportive charity where your work directly supports people living with long-term conditions.

WORKING WITH US

The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.

We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.

As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.

Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.

To discover more about our culture, ethos and what it is like to work here, visit the page.

ABOUT THIS OPPORTUNITY

We are seeking a proactive and knowledgeable HR Advisor to join our central HR team. You’ll support a group of academies, providing expert guidance on HR policies, employee relations and workforce initiatives, while contributing to projects that shape the future of education.

This is a dynamic generalist role requiring strong communication, analytical skills and a collaborative mindset. You’ll be part of a pioneering multi-academy trust known for transforming schools and empowering communities. With access to outstanding CPD, a supportive team and a culture of excellence, this is a fantastic opportunity to grow your HR career in a purpose-driven environment.

MAIN AREAS OF RESPONSIBILITY

Your responsibilities will include:

• Delivery of a generalist HR advisory service to the Federation and our Academies, providing up to date and informed HR guidance and support on HR policies, processes and systems
• Providing professional advice and support to Federation and Academy leaders in all areas of HR practice and employee relations such as grievance, disciplinary, performance management and sickness absence management, escalating complex cases as appropriate to the Head of HR and HR Business Partners
• Supporting the HR Business Partner with organisation change programmes including redundancy, restructuring and TUPE transfers; preparing documents, supporting planning, due diligence completion etc.
• Participating in the development and delivery of HR policy skills workshops for line managers and academy HR
• Assisting with end-to-end employee lifecycle and payroll processes
• Preparing HR documents and create and maintain templates
• Producing management information reports
• Evaluating job descriptions and providing advice and guidance on salary bandings to ensure a consistent and fair approach
• Assisting with the development and implementation of HR policies and procedures

For a full job description, please download the Job Pack.

WHAT WE ARE LOOKING FOR

You should be able to demonstrate:

• Experience providing generalist HR advice on terms & conditions, application of policies and first line employee relations
• Up-to-date knowledge of employment law & current HR practice
• Qualifications to degree level, or equivalent experience
• At least part qualification to CIPD Level 5 or equivalent by experience with a willingness to study
• Excellent spoken and written communication skills
• Confidence and ability to develop and maintain professional relationships at all levels
• Discretion and diplomacy, with the ability to adhere to confidentiality requirements

For a full job specification, please download the Job Pack.

APPLYING FOR THIS POSITION

If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.

Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.

When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application. 

A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.

OUR VISION & VALUES

Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.

We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.

IMPORTANT INFORMATION

Safeguarding Notice

The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.

Equal Opportunities

The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.

WHAT WE CAN OFFER YOU

Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.

You will also have access to a variety of benefits, support programmes and initiatives including:

• Excellent opportunities for continuous professional development and career progression
• Annual performance and loyalty bonus
• Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
• 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
• Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
• Employee Assistance Programme for free and confidential advice
• Cycle to work salary sacrifice scheme
• Wide range of shopping, leisure, and travel discounts
• 20% off at Tapi Carpets, exclusive to Harris employees
• Interest-free ICT and season ticket loans

For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.

About MSF UK

Médecins Sans Frontières (MSF) provides life-saving medical care to people affected by conflict, epidemics, disasters and exclusion from healthcare. MSF UK exists to maximise the support we provide to this work — by raising funds, advocating for patients, and ensuring our organisation is strong, accountable and sustainable.

MSF UK has grown significantly over the past 5 years, almost doubling our income to just under £100m. As MSF UK enters a new strategic period to 2031, with ambitious plans to grow income further and increase our impact for patients, the strength, resilience and integrity of our financial foundations have never been more important.

The Role

The Financial Controller plays a critical role in safeguarding MSF UK’s resources so they can be used where they are needed most.

You will lead the financial accounting function, ensuring MSF UK’s finances are accurate, compliant and well-controlled, while also driving continuous improvement in systems and processes. Building on strong existing foundations, you will help modernise and streamline financial operations so they remain fit for a growing and increasingly complex organisation.

Working closely with the Director of Finance & Services, the Head of Financial Planning & Analysis and colleagues across MSF UK and the wider MSF movement, you will ensure that financial stewardship actively supports humanitarian impact.

What You’ll Do

You will lead MSF UK’s financial accounting function, balancing rigour, efficiency and service. This includes:

• Ensuring strong financial stewardship: leading statutory accounts, audit, tax compliance and regulatory reporting, including to MSF International.
• Maintaining robust controls: safeguarding MSF UK’s assets through effective internal controls, risk management and reserves oversight.
• Overseeing core financial operations: ensuring accurate, timely processing of transactions, payments and financial records.
• Managing funds and grants: overseeing restricted and unrestricted funds and MSF grant flows, ensuring donor and organisational requirements are met.
• Leading systems and process improvement: driving automation, system enhancements and improvement projects to improve efficiency and user experience.
• Leading and developing the team: managing and supporting a high-performing financial accounting team and fostering a collaborative, improvement-focused culture.
• Trusted technical advisor: providing clear assurance and expert accounting and tax advice to senior leaders, trustees and colleagues.

About You

You are a fully qualified accountant (ACA, ACCA or equivalent) with significant experience leading a financial accounting function in a complex organisation. You bring strong technical expertise, sound judgement and a commitment to integrity and transparency.

You are:

• Confident leading statutory reporting, audit and tax compliance.
• Experienced in improving systems and processes, including through technology and automation.
• A collaborative leader who values developing people and building strong relationships.
• Motivated by purpose, with a desire to use your skills to support a mission that matters.

Experience in the charity sector, managing complex VAT environments or working within international organisations is desirable.

Why Join MSF UK?

You’ll join a values-driven organisation where strong financial control is seen as fundamental to humanitarian impact. You’ll be trusted to lead, improve and innovate — ensuring MSF UK remains accountable, resilient and able to respond to the needs of patients around the world.

If you are motivated by MSF’s mission and want your financial leadership to make a meaningful difference, we would love to hear from you.

Recruitment timetable

Application deadline: Sunday 25th January

Shortlisting:week of 26th January

First stage interviews: week of 2nd February

Second stage interviews:        week of 9th February

How to apply:

Please send your CV and letter of motivation via the link by Sunday 25th January. For an informal conversation about the role, please contact our exclusive partner, Bryony Thomas via the Allen Lane agency website.

MSF UK is an equal opportunities employer. We are committed to diversity and creating an inclusive environment for all employees. We encourage applications from all sections of our diverse community.

This is an exciting opportunity to steer Asylum Aid at an important time in its 30-year existence. As Executive Director you will be responsible for delivering on our strategy for impact. You will oversee our work to increase access to expert, trauma-informed legal representation to those in the asylum, trafficking and statelessness systems and lead our policy and strategic legal work to achieve systemic change that contributes towards our vision.

You will line manage the Director of Legal Casework to oversee the provision of supportive and enabling leadership to Asylum Aid caseworkers so that they can continue to deliver high quality expert advice in complex cases, while being supported in their professional development and wellbeing. You will also manage and develop the work of our welfare advice team within the Westminster Advice Services Partnership and beyond, and work collaboratively with colleagues in the sector to build capacity and increase our impact. 

The ideal candidate, who may be legally qualified, will have experience of leadership in the charity/NGO sector and a sound understanding of the asylum, human rights and trafficking processes in the UK and the legal frameworks which govern the protection of refugees, survivors of trafficking and stateless people, and of the role of law in achieving system change.

We are looking for someone who is strategically minded and passionate about providing supportive and inclusive leadership to our expert team. You will be committed to our objectives and to the role which expert legal representation plays in enabling people in need of protection in the UK to obtain it.

As is the nature of this sector, the role may be exposed to a high volume of traumatic and distressing material and, whilst they will be supported by the Helen Bamber Foundation Group CEO and surrounding team, the candidate should also be able to demonstrate knowledge of good self-care principles in an intense work environment and dissemination of those principles to junior members of the team.

Key Duties and Responsibilities

Leadership and strategy

·Be responsible, with the support of the Helen Bamber Foundation Group CEO, for the development, implementation and monitoring of Asylum Aid’s organisational strategy

·Provide leadership and strategic direction at Asylum Aid in accordance with its aims and objectives, with the support of the Director of Legal Casework

·Act as external spokesperson for Asylum Aid, maintaining and strengthening Asylum Aid’s position as a leader in the refugee rights, statelessness and legal aid sectors;

·Work collaboratively with others in the sector to promote and strengthen Asylum Aid’s work, identify and establish potential partnerships, with the support of the Director of Legal Casework;

·Work collaboratively with the Helen Bamber Foundation Group CEO and Executive Leadership team to drive the implementation of the Group strategic framework;

·Ensure that all reporting and monitoring requirements are met to support fundraising, contract compliance and monitoring strategic impact;

·Support the cross collaboration of the Asylum Aid team with the Helen Bamber Foundation team and play an active part in the management of the Helen Bamber Foundation Group.

Governance  

·Act as the Data Protection Supervisor with responsibility for data protection and cyber security within Asylum Aid

·Together with the Helen Bamber Foundation Group CEO and designated safeguarding leads, be responsible for child and adult safeguarding within Asylum Aid

·In collaboration with the Director of Legal Casework, ensure compliance by Asylum Aid with all legal and regulatory obligations, including the Legal Aid Agency contract, the Immigration Advice Authority and Solicitors Regulation Authority;

·Lead on the preparation and presentation of quarterly reports on Asylum Aid’s activities, strategy and risks to the Asylum Aid Board, the Finance and Fundraising Committee and the People and Governance Committee;

·Lead on the preparation of the Trustees’ annual report and ensure that monitoring and evaluation systems are adequate to enable reporting on Asylum Aid’s activities and impact.

Management and Supervision 

·Responsible for line management of the Director of Legal Casework and Welfare Advice service coordinator, and other team supervisors as required;

·Together with the Group Director of People, responsible for Human Resources and implementation of the People Strategy within Asylum Aid, including development and implementation of HR policies and procedures;

·Together with the Director of Legal Casework and team supervisors, drive the effective management and supervision of the Asylum Aid team and ensure that they comply with relevant professional standards and accreditation;

·Foster a supportive and inclusive team culture at Asylum Aid in which each member feels valued and supported to develop professionally and to perform to the best of their ability;

·Ensure the team’s well-being and that self-care practices are established and work in tandem with the Director of Legal Casework and supervisors to ensure trauma-informed ways of working.

Policy & Strategic Legal Work

·Together with the Group Director of Policy, identify policy priorities and coordinate the preparation of evidence and briefings drawing on Asylum Aid’s experience and expertise to influence system change;

·Build and maintain relationships and partnerships with sector colleagues to support joint strategic engagement including policy advocacy and strategic legal work;

·Work closely with the Director of Legal Casework and team supervisors to drive changes in the UK asylum, trafficking and statelessness systems through strategic legal work.

Finance & Fundraising

·Work closely with the CEO and the Helen Bamber Foundation Group Finance Team to set and manage budget(s) and general financial matters for Asylum Aid

·Together with the Director of Legal Casework and the Group Finance Team, establish systems for monitoring legal aid Work In Progress and billing, and securing casework income including legal aid, and inter partes income from judicial review cases;

·Work closely with the Helen Bamber Foundation Group Fundraising and Communications Team to secure funding for Asylum Aid from a range of sources including trusts and foundations, corporate philanthropy and major donors;

·Ensure that Legal Aid and other income is maximised, and targets are achieved.                                   

Other duties

·Manage the recruitment and supervision of volunteers where necessary in collaboration with the Helen Bamber Foundation Group Volunteers Coordinator;

·Support the Helen Bamber Foundation Group Facilities team to ensure the smooth running of the office and that the facilities meet the needs of Asylum Aid;

·Work outside normal office hours as required and travel in order to carry out the responsibilities of the post.

·To undertake any task that may be requested from time to time that may be consistent with the nature and scope of this post.

Essential Experience, Skills and Knowledge

•Experience of running a small to medium sized charity/legal NGO and/or legal department within the NGO sector (or other equivalent senior management role);

•Demonstrable experience of managing and leading a successful team and the ability to manage a growing team with mixed roles from team supervisors to administrative support staff, working co-operatively with colleagues to maintain transparency and effective working relationships within the team;

•Strong communication skills, with the ability to communicate effectively with people from a wide range of backgrounds

•Strong understanding of good governance including legal, regulatory and financial responsibilities;

•Ability to work with a range of stakeholders from trustees to external partners;

•Experience of leading and/or participating in organisational strategic planning;

·Experience of legal policy work within the human rights field and /or of strategic litigation, whether as an NGO claimant or legal representative;

•Experience of managing diverse funding sources and setting and implementing budgets;

•Experience of working in a service delivery partnership with other organisations;

•Experience of fundraising, especially grants from trusts and foundations;

•Sound working knowledge of the law and policy as it relates to immigration,  asylum, human rights and modern slavery/trafficking;

•Demonstrable understanding of the asylum and human rights sector in the UK;

•An understanding of the barriers migrants, refugees, and asylum seekers face regarding access to legal advice, reasons why they may become destitute and why this makes it more difficult to access advice and support; and

•The passion for working empathetically and supportively with migrants, refugees, stateless people and asylum seekers.

Desirable Experience

·Experience of managing the delivery of frontline casework with people in the asylum or trafficking systems

·Experience of tendering for and delivering publicly funded contracts e.g. LAA or local authority funding;

·Working knowledge of Legal Aid Agency contracts, including the delivery of casework and billing under a legal aid contract in the immigration and asylum category and/or the public law category;

How to apply 

The first stage is to complete on our online application form on our website by 10am on Monday 26th January 2026.

The website form will ask you to:

1.Upload a short covering letter. Please tell us why the position appeals to you, and how your relevant skills and experience, including any voluntary experience and lived experience, matches the listed responsibilities and person specification. Please also state in your covering letter when you would be available to start the role.

2.Upload your current CV

3.Complete an online Equal Opportunities monitoring form – completion of this form will help us ensure that our recruitment procedures operate in such a way as to provide genuine equality of opportunity. The questions are entirely optional, and this information will not be available to members of the selection panel.

For an informal conversation about the post before applying, please contact Alison Pickup, the current Executive Director.

Selection Process

We will invite candidates to an initial online interview on Tuesday 10th or Wednesday 11th February, followed by shortlisted candidates attending in-person interviews at our office in Old Street on Tuesday 24th or Wednesday 25th February.

We offer a guaranteed initial interview for refugees, stateless people and others with lived experience of forced migration, provided that they provide some evidence of relevant experience or skills in relation to the essential criteria.

We regret that we can only respond to applicants who make it to the interview stage.

Eligibility

Please note that the successful candidate must have the right to work in the UK (as a small charity we do not have the capacity to sponsor work visas).

Successful candidates will also be subject to a basic DBS check. If appointed, you will also be required to give your consent to the charity to receive regular updates on your criminal records status throughout your employment and to disclose any relevant convictions incurred during your time with us.

Adjustments

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. If you require a different format of the application form, such as large print or Word format, or if you would like to discuss any specific requirements, please get in touch with us.

EQUITY, DIVERSITY AND INCLUSION

Our commitment to principles of equity, diversity and inclusion is an integral part of our approach to our clients, our volunteers and our staff, and we are an equal opportunities and Living Wage employer.

We are committed to attracting and recruiting diverse candidates because we are keen to make sure that our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in.

We genuinely welcome and encourage applications from candidates from a range of backgrounds, especially people of colour, people with disabilities, people from low socio-economic backgrounds, refugees, stateless people and others with lived experience of forced migration or trauma and of the housing and welfare system, who are under-represented in our organisation.

We recognise and value the role of lived experience in meeting the needs of our clients and acknowledge the under-representation of people with lived experience of forced migration and statelessness in the advice sector. We value experience gained overseas as well as in the UK.

We are also proud to be a member of the Experts by Experience Employment Network which aims to increase representation of people with lived experience in the charitable sector.

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network and access other information and resources which may help in preparing your job application.

Please complete the form on their website to request support and they will confirm if they can match you with a mentor to support your application.

Civis Foundation (UK) has partnered with AEA Consulting for the recruitment of the Programme Officer.

Civis Foundation invests in arts and letters, cultural preservation, and community development initiatives. Initially established in the US, the foundation is launching a UK-based charitable entity in 2026 to expand its mission across Commonwealth countries, with a particular focus on the United Kingdom, Jamaica, Barbados, and cities such as London and Liverpool.

The work of the Foundation is rooted in the belief that understanding "the other", both within ourselves and in our communities, is essential to personal fulfilment and social transformation. Through partnerships with artists, cultural institutions, municipalities, and community organisations, the Foundation creates opportunities for engagement that transcend boundaries, cultivating compassion and advancing justice.

The newly formed London office will serve as a hub for adaptive reuse of heritage buildings, artistic commissioning, and community investment throughout the Commonwealth. We view artistic expression as a starting point for rekindling democracy - work that urges us to consider the needs of the other, their lived experience, and perspective. We champion projects that address complex historical narratives and create space for genuine dialogue, helping us imagine how we might live together.

The UK charitable foundation will serve purposes including the advancement of education, cultural preservation, and the advancement of citizenship and community development.

Programme Officer (UK) – Role Description

Working closely with and reporting to the President and CEO of Civis Foundation (US and UK), the UK Programme Officer will support the Foundation with the launch and scaling up of its operations in the UK.

The Programme Officer will be responsible for the day-to-day operations of the UK Foundation, relationship development, and project management. The management of the initial activity of the Foundation in the UK will include:

• Relationship building: Extensive outreach to potential partners across arts, preservation, municipal, and community sectors in London, Liverpool, Jamaica, and Barbados. Secure introductions and meetings for the President and CEO, and explore potential programme collaborations.

• Partner collaboration: Work with strategic consulting partners to support business planning and programme development.

• Operating budget and core grant application development: Prepare a comprehensive grant request to Civis Foundation New York for initial capitalization, including a three-year operational budget.

• Financial management and reporting: Support preparation of annual accounts, supplier management and payments, and monitor budgets and cash flow.

• Operational and administrative support: Work with the President and CEO of Civis Foundation and other relevant staff and consultants on ad-hoc administrative support, meetings and diary coordination, and to put in place systems and processes for the full launch of the UK operations.

• Evaluation and monitoring: Develop a "light-touch" but effective framework for measuring impact and tracking relevant metrics.

Key competencies and required skillset to succeed in this role include:

• Demonstrate understanding of the UK non-profit landscape, specifically within social justice, arts, or community/urban development context, with at least 7-10 years of project and programme management experience in one or more of these fields.

• Bring a strong network in one or more relevant fields in the UK: social justice, arts, or community/urban development.

• Excellent project management skills, including fluency with software packages (MS Office, project management) and relevant AI tools.

• Financial literacy (including budgeting and cash flow management).

• Working knowledge of the governance and legal regulation in the UK charitable sector.

• Knowledge of and interest in the current agenda around civic and social development, education, and the role of arts and culture in social change, heritage preservation, and urban development.

• Comfortable working independently and across time zones.

• Clear and respectful communicator with excellent interpersonal and collaboration skills.

• Detail-oriented, proactive, and accountable.

• Self-motivating and willing to balance strategy with daily administration.

We expect this to be a part-time role for the initial 12 months of operations, with potential to scale up to a full-time role in 2027.

Compensation & Benefits:

Compensation: £60,000-£67,000 a year (Full-Time Equivalent), dependent on experience.

Actual Salary: £42,000-£47,600 a year for 25 hours per week (0.7 FTE) pro rata.

Working hours: 25 hours per week. Flexible, with some adjustment to both UK and US time zones.

Annual leave: 22 days (28 days including bank holidays, pro rata.)

Pension: 8% employer contribution.

Hybrid working: remote/working from home, with regular access to a coworking/office space in London and for attendance of in-person meetings in London.

Training and development: Annual budget for professional development, conference attendance, etc.

Application Process:

To apply, please submit your CV and complete three questions on the Applied platform.

Application deadline: 10:00am (GMT) on 2 February 2026

Provisional interview dates with shortlisted candidates: 16-27 February 2026

The selection process will follow three stages: 1. Online interview 2. Technical interview 3. Final presentation and interview with CEO.

Indicative start date: March 2026

We believe a diverse workforce is a stronger workforce. We encourage applications from all backgrounds, ensuring fair treatment and opportunity for everyone. Selection is based solely on merit, ability, and fitness for the role.

Do you love helping people and helping a great charity at the same time?  Are you friendly, clear and compassionate when speaking to our supporters on the phone or in person?  Do you have strong computer skills and a keen attention to detail?

At Birmingham Women’s and Children’s Hospital Charity, we believe there’s always more we can do for our sick kids and women. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals and to make our hospital feel just like home. 

We’re looking for a friendly, hard-working, compassionate individual to join our fast-paced team. You will have strong communication skills, with a friendly demeanour and a positive, ‘can do’ attitude.  Sound computer skills are also essential for success.  Our Supporter Services Team is the first port of call for many of our supporters and we hope each interaction is the beginning of a lasting relationship in support of our charity. 

To be successful in this role you will: 

• Have previous experience in a customer services/administrative role

• Be friendly, compassionate and self-motivated 

• Possess a natural ability to engage with people on the phone or in person, and encourage trust and enthusiasm at the start of a supporter’s journey with the charity 

• Be able to work at a computer for significant periods of time, as well as acting as an effective and engaged team-player. 

• Have excellent computer skills – touch-type desirable, confident using a database, ensuring data input is clean and efficient.

• Regular monitoring of a busy team inbox and responding to or forwarding on emails in a prompt and helpful manner, within agreed timescales 

• Have responsibility for the recording of donations and other financial data onto the database and handwritten ledger – ensuring accuracy at all times 

• To ensure timely and efficient thanking of our supporters 

• Possess a full driving license

Please see the job pack attached for further information on the role.

What we offer:

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. 

• Flexible working and the opportunity to WFH one day per week to support work-life balance
• Generous annual leave entitlement with additional leave for long service 
• Enhanced sick pay
•  Access to an Employee Assistance programme which offers 
  both virtual and in-person support, 24/7 access to a GP 
  surgery web app, as well as lifestyle savings across online and 
  high street shops
• Free flu jabs
• Charity events throughout the year
• Employer enhanced auto-enrolment pension scheme with 8% employer contribution
• Ongoing commitment to training and professional development

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. 

Successful candidates will have access to vulnerable beneficiaries and will therefore require an Enhanced Disclosure from the Disclosure and Barring Service (DBS). 

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Description and Person Specification and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.