Operations management jobs
ABOUT BRIGHTPIP
BrightPIP (Brighton Parent/Infant Psychological Therapy) is a specialist infant mental health charity supporting babies aged 0–2 and their families across Brighton & Hove and Sussex. We provide early therapeutic intervention to strengthen relationships and prevent cycles of intergenerational trauma.
We are a small, friendly and growing charity, supported by a dedicated clinical team and Trustee Board. As we expand to support up to 250 families per year, we are strengthening our operational and coordination capacity.
ABOUT THE ROLE
We are seeking a warm, organised and proactive Project Coordinator to support the smooth running of BrightPIP’s services and internal operations. This role sits at the heart of the charity, ensuring families experience a clear and supportive journey, clinicians are well supported, and systems run calmly and efficiently.
You will coordinate key operational processes including referrals and triage, safeguarding documentation, audit and impact data, training administration, and NHS and Local Authority liaison. You will also provide project administrative support and work closely with clinicians, referrers, partner organisations and trustees.
This role is ideal for someone who enjoys bringing order to complexity, supporting people, and keeping systems running well in a small, dynamic organisation. The role will evolve as the charity grows, offering opportunities to shape and improve processes and support new projects.
You will report to the Clinical Director and work closely with the clinical team, fundraiser and trustees.
KEY RESPONSIBILITIES
- Coordinate referrals, triage processes and care pathways
- Induction of new members of staff and trainees
- Act as a first point of contact for families, referrers and partners
- Support clinicians with scheduling, safeguarding processes and documentation
- Maintain accurate records, data systems and audit processes
- Support delivery of training and consultation
- Liaise with NHS, local authority and community partners
- Support data collection and information gathering to inform reporting for trustees, commissioners and funders
- Provide project and administrative support across the charity
ABOUT YOU
Do you have the exceptional qualities and skills we are looking for? A key ingredient is that you are a ‘people’ person, able to communicate well and build rapport quickly. You will be seen by others as caring, trusted and reliable.
You will have experience in coordination, administration or project support, ideally with experience of working within the charity or not-for-profit or healthcare sector. You will be someone who is as passionate as we are about giving all babies the best start in life. Whatever your work experiences, it is essential that you are able to learn quickly how best to support our small and dedicated team of clinicians.
You will work closely with and report to our clinical director but also be able to take the ball and run with it. The mission of this post is that it develops with our service and in time you would become the main point of liaison for the charity.
Do you….?
· Solve practical and logistical problems and make things work more efficiently
· Love a good process because it makes us consistently brilliant
· Delight in planning, organizing, and executing projects from beginning to end
· Get excited by new challenges, big or small – they are opportunities to learn, grow and contribute
· Have brilliant attention to detail, and also know when ‘good enough’ is good enough
· Say “I’ve got this” and mean it
If so, please apply, we would love to hear from you.
WHAT WE OFFER
- Being part of a pioneering, highly specialist team who are passionate about our mission and supportive of each other
- Flexible, family-friendly working, with hybrid working
- Opportunity to shape and grow with the role as the charity expands
- CPD and development opportunities
HOW TO APPLY
Please submit:
· Your CV
· A short supporting statement explaining why you are interested in the role and how your experience meets the person specification
Interviews: Interviews will be held week commencing 2nd February 2026.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Your role
We are seeking an Impact & Partnerships Coordinator to support Design for Good’s programme and project initiatives. We’re looking for someone who believes deeply in our mission and brings energy, strong project administration skills, and a genuine commitment to social and environmental impact.
You will work closely with project teams, programme staff and senior management to help deliver our impact and partnership strategy, providing essential coordination and administrative support across our innovation projects and global collaborations.
Our working environment is informal, multilingual and team-oriented, with a strong emphasis on learning, ownership and initiative. This role offers the opportunity to engage with an inspiring international network and support the delivery of impact-driven programmes that improve life through design.
You will work closely with the Impact & Partnerships Lead on day-to-day delivery and report to the Managing Director of Design for Good.
Key requirements
-
3+ years’ experience in project coordination, project administration, PMO or a similar role.
-
Degree in a relevant field preferred but not required.
-
Excellent written and spoken English; additional languages are a plus.
-
Strong organisational skills and attention to detail, with the ability to prioritise and meet deadlines.
-
Comfortable working independently within a remote, international team.
-
Able to manage multiple priorities across impact projects.
-
Proactive, with strong ownership, follow-through and a practical mindset.
-
Curious and people-oriented, able to build relationships across partners and collaborators.
-
Passionate about designing for good and improving lives through inclusive, thoughtful work.
Key responsibilities
Programme governance
-
Provide administrative support to ensure smooth project execution and effective use of collaboration platforms.
-
Schedule meetings across time zones with clear communication and calendar management.
-
Take concise meeting minutes and capture key decisions and actions.
-
Prepare clear recap emails summarising discussions and next steps.
-
Support the coordination of online and in-person events.
Impact reporting
-
Support impact reporting for annual reviews, presentations and briefings.
-
Contribute ideas to strengthen implementation and maximise impact.
-
Maintain and update impact dashboards.
-
Help translate survey outcomes into clear insights.
-
Support reflection moments with partners to strengthen project initiatives.
Partnerships coordination
-
Support coordination and stewardship of partnerships across NGOs, corporates, mentors and designers.
-
Assist with onboarding new alliance members and coordinating partner agreements.
-
Track project plans, risks and progress; prepare status updates.
-
Manage project documentation to ensure materials are organised and accessible.
-
Maintain project trackers using tools like Excel, Notion or similar.
-
Carry out due-diligence checks for prospective partners.
Preferred skills and qualifications
-
Strong written and verbal communication skills.
-
Comfortable working with impact data.
-
Ability to work across cultures, geographies and sectors.
-
Strong teamwork skills in a diverse, global setting.
-
Proficiency with tools such as Microsoft Office, Notion, Miro and Moodle.
-
Ability to manage multiple tasks in a fast-paced environment.
-
Strong time-management skills and reliability.
-
Passion for social and environmental impact; experience in the non-profit or charity sector is a plus.
*Must be UK based to apply
Design for Good builds, trains and focuses a passionate global creative community to design direct and lasting impact for the United Nations’ SDGs.
The client requests no contact from agencies or media sales.
About MSI
MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.
Today, our organisation has almost 9,000 team members working in 36 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centred care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too.
We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.
About the Role
MSI seeks a Global Programmes and Philanthropy (GPP) Manager to support the management of a large-scale five-year multi country programme funded by the Children’s Investment Fund Foundation (CIFF). The Manager will be responsible for supporting The Challenge Fund Programme (2024-2028), a $100m programme with global and bilateral investments from CIFF to advance sexual and reproductive health services and increase modern contraceptive prevalence in six countries across West and Central Africa.
Working in the Challenge Fund programme team (composed of a Head of Challenge Fund, another GPP Manager and two GPP Advisers), the GPP Manager will actively support the Niger and DRC Country Programmes and partners’ implementation, ensuring delivery of agreed deliverables (including payment by results KPIs) for the Challenge Fund Programme. In addition and given the strong focus on co-funding of this investment, the Manager will be responsible to support the Niger country programme with their programme funded by the Gates foundation.
They also work very closely with other relevant donor teams, International Operations and Technical services departments to ensure MSI and donor priorities are reflected in programmes and learning agenda. The Manager will play a critical role in donor relationship management including effective and timely reporting and serve as an important internal resource and ‘donor champion’. This is an exciting and internally high-profile role that requires excellent financial and data analysis skills, strong communication and facilitation skills, analytical and problem-solving skills, excellent ability to work across teams to deliver results, and great attention to detail.
This role and programme team is part of the broader team supporting CIFF investments. The team oversees the technical design and execution of CIFF investments and is responsible for safeguarding and advancing MSI’s relationship with CIFF as a key contributor to achieving MSI’s mission. The team provides organizational leadership to ensure that MSI’s strategy, policy, systems, and capacities are responsive to donor priorities and investments and that CIFF programming advances the MSI2030 strategy.
About You
For us, it’s vital that every MSI team member believes in and is committed to our organisational mission, vision and values.
This means that we will only accept applications from candidates who are unequivocally pro-choice.
Our values act as guiding principles, providing us with a clear direction. They set the tone for how we approach our work, interact with others and align ourselves as ‘One MSI’. It’s important that our team members truly resonate with our values and demonstrate them consistently, in all that they do.
We recruit talented, dynamic individuals with diverse backgrounds who share our mission and are focused on delivering measurable results. As an equal opportunity employer, we are committed to fostering an inclusive workplace where everyone can participate and contribute meaningfully. We value open-mindedness, curiosity, resilience, and a solutions-oriented mindset, alongside a commitment to promoting equality and safeguarding the welfare of both team members and clients.
We seek exceptional communicators who are self-motivated, solutions-driven, and aligned with MSI’s mission and entrepreneurial mindset. You should be dedicated to driving social change in an environment focused on sustainable impact, both locally and globally, and comfortable working with diverse teams in an ambiguous setting.
To perform this role, you’ll need the following skills:
- Proven ability to liaise effectively with and collaborate with diverse stakeholders, including global, regional, national, local, public, and private partners.
- Excellent skills in communicating evidence, excellent facilitation skills with proven ability to synthesize complex technical component into easy-to-understand briefs or presentation.
- Demonstrated ability to establish and maintain effective relationships across cross cultural settings to achieve mutual objectives and maximise opportunities.
- Exceptional problem-solving abilities and demonstrated confidence in handling difficult situations.
- Demonstrated ability to meet deadlines, perform under pressure and reputation for consistently delivering results to a high standard.
- Be data-literate with an attention for details. Able to analyse and interpret datasets and spot trends.
- Fluent English and French oral and written communication skills.
- Good Excel proficiency
To perform this role, you’ll need the following experience:
- Experience of managing CIFF or Gates Foundation donor-funded projects preferable, or large restricted foundations/government/institutional donor (multi-country desirable), including project monitoring and reporting against payment deliverables, proactive risk management and escalation (essential)
- Experience in writing and editing reports, or externally facing project information for donors or other external stakeholders (essential)
- Financial management experience including budgeting, budget tracking and financial performance analysis (essential)
- Demonstrable experience managing complex relationships across organisations and across countries (essential)
- Experience in delivering capacity building support and skills development of others in either a technical area or project management skills, in order to meet project deliverables (essential)
- Understanding of the sexual and reproductive health and family planning fields (desirable)
Formal education/qualification
- Educated to degree-level essential, master’s degree desirable.
Please see the job description on our website.
Location: London, UK (minimum of 2 days per week in the office) or any country programme where MSI operates in.
Full-time: 35 hours a week, Monday to Friday.
Contract type: 12-month fixed term contract (maternity cover).
Salary: £40,000 - £51,000 per annum for UK based candidates, for all other country programmes the salary will be banded within the national local context.
Salary band: BG 9
Closing date: 22nd January 2026 (midnight GMT). Interviews may take place before this date for exceptional candidates.
For internal employees applying from an MSI country programme, the role will be positioned within the existing salary structure of the country. Local terms and conditions of the country will apply.
Salary: £38,000 per year
Contract Type: Permanent
Location: UK (minimum 2 days per week in the London office)
Work Pattern: Full-time, 37.5 hours per week with the opportunity for flexible working hours
Reporting To: Head of Marketing and Communications
HOW TO APPLY
Please submit an anonymised CV and covering letter (please remove any identifying details such as name, address, photos) by midnight on 18th January via the Workable link. Your covering letter should outline:
-
Your motivations for applying to this role and what about our mission resonates with you
-
How this role fits into your career plans
-
Experience (professional, voluntary or lived) that makes you a great fit for this role in line with our values and the criteria outlined in this job description.
INTERVIEW STAGES
The selection process will consist of three stages (dates will be confirmed with shortlisted candidates):
-
First-round interview w/c 26th January
-
Second-round interview w/c 2nd February
Candidates will be asked to prepare a presentation (10–12 minutes maximum) on a strategic partnership communications plan. Candidates should allocate no more than 3 hours to prepare this task.
-
Final interview with the CEO
ABOUT THE ROLE
Mission 44 exists to drive change and build a fairer, more inclusive future for young people around the world. As our work and partnerships continue to grow, so does our ambition to tell powerful stories that shine a light on the barriers young people face, champion solutions, and inspire meaningful action.
The Communications Manager will be central to this mission, leading high-impact communications across brand and corporate partnerships, media, and talent to amplify Mission 44’s visibility and impact. This is a unique opportunity to collaborate with global brands like Formula 1, lululemon, Hot Wheels, and HP on bold campaigns that drive real change for young people.
The role will lead and manage communications across Mission 44’s brand and corporate partnerships, acting as the primary contact and fostering long-term, trusted relationships. The role will develop and execute integrated communications plans, deliver compelling storytelling, and collaborate with internal teams and partners - including Lewis Hamilton Ventures - to amplify impact, drive engagement, and support organisational objectives.
The role also supports media relations, managing the day-to-day delivery of our media agency partnership to secure high-quality coverage, and playing a central role in talent engagement, connecting key talent to meaningful campaigns and moments that elevate Mission 44’s mission globally.
ROLES AND RESPONSIBILITIES
BRAND & FUNDRAISING COMMUNICATIONS (70%)
-
Manage communications across Mission 44’s portfolio of brand and corporate partners, serving as the primary contact.
-
Build and maintain trusted, long-term relationships with partners to strengthen engagement and impact.
-
Develop and implement integrated communications plans (owned, earned, paid and shared) that support brand growth, income generation and organisational objectives.
-
Identify and deliver compelling storytelling opportunities that highlight shared initiatives and drive visibility of the partnership.
-
Collaborate closely with Events, Partnerships, and Philanthropy teams to create donor-facing materials, campaign messaging, and communications support for key activities and moments.
-
Work in partnership with Lewis Hamilton Ventures to maximise strategic partnership opportunities and amplify Mission 44’s impact.
MEDIA RELATIONS (20%)
-
Account manage the day-to-day relationship with Mission 44’s media agency, ensuring the delivery of high quality media coverage (reactive and proactive) to meet organisational objectives.
-
Build and maintain strong relationships with journalists and key media contacts where necessary.
-
Monitor, evaluate and report on media coverage and performance, delivering regular insight and recommendations to the senior leadership team.
-
Support crisis communications and reputational risk management as required.
-
Work closely with the founder’s brand and communications team on joint high-profile press moments.
TALENT ENGAGEMENT (10%)
-
Support talent engagement including strategy development, recruitment and ongoing engagement.
-
Work cross-teams to identify and deliver opportunities for talent involvement across communications, fundraising, campaigns and partnerships.
-
Support key moments where talent can meaningfully amplify Mission 44’s mission and impact.
-
Monitor, evaluate and report on talent engagement activity to inform future strategy.
ABOUT YOU: SKILLS AND EXPERIENCE
ESSENTIAL
-
Experience in the non-profit, social impact, or corporate social responsibility sectors.
-
Proven experience working across communication channels (owned, earned, paid, and shared).
-
Experience delivering brand and corporate partnership communications and integrated plans that drive income, brand growth, and organisational objectives.
-
Strong written and verbal communication skills, with the ability to craft compelling storytelling for diverse audiences.
-
Ability to build and maintain trusted, long-term relationships with corporate partners and media.
-
Strong project and stakeholder management skills, managing multiple campaigns and priorities simultaneously.
-
Analytical skills to evaluate communications impact, provide recommendations, and optimise strategies.
-
Confident engaging with high-profile partners, media, and talent - adapting to different situations
DESIRABLE
-
Experience working with global or high-profile brands.
-
Experience working with high-profile talent
-
Experience supporting crisis communications and reputational risk management.
-
Background in event communications, stakeholder engagement, or collaborative campaign delivery.
PERSONAL QUALITIES
-
Passionate about creating a fairer, more inclusive, more compassionate future for young people around the world
-
Strategic thinker with creative storytelling and problem-solving skills
-
Highly organised and proactive in managing complex projects
-
Collaborative, able to work effectively across teams and with stakeholders
-
Solutions-oriented, with the confidence to propose bold ideas
-
Committed to embedding equity, diversity, and inclusion in all work
-
Resilient with demonstrated ability to work in a fast-paced environment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role will be responsible for delivering support to individuals experiencing complex ill mental health and substance misuse issues, targeting achievable outcomes that promote and deliver positive outcomes for tenants in our services.The post holder will be responsible for delivering evidence-based interventions with a holistic assessment to support personalised recovery and promotion of independent living skills. Multi-disciplinary team working will be a part of the role, utilising and offering additional support and advice from partners and wider network services.
Key Responsibilities
Support Assessment & Delivery
- Implement and deliver dual-diagnosis support through 1.1 and group sessions to tenants experiencing issues with poor mental health and substance misuse.
- Undertake joint holistic assessments and risk assessments with tenants participating in the service to determine service and support needs and identity where these can be met.
- Provide outcome-based support measured against goals, personal aspirations of the tenant, and their achievements.
- Working with tenants, encourage them to identify their own goals and work towards independence and resilience. The key aims are to reduce the need for acute clinical interventions and hospitalisations.
- Put in place with the tenant, agreed SMART targets with a range of evidence-based interventions that addresses areas of need, such as harm minimisation, prevention of relapse for those in addiction recovery, and improved self-awareness and motivation.
- Through collaborative working with other teams in the organisation, enhance the personalised and choice-led support plan of tenants to integrate with their tenancy support needs and reducing the risk of tenancy loss due to dual-diagnosis issues.
- Help reduce episodes of crisis though support initiatives such as peer-led support groups.
- Be proactive in observing and responding to changing characteristics of tenants receiving support, recognising deterioration in mental wellbeing and putting in place interventions that reduce the likelihood of more acute support needs.
- Be a point of contact for tenants who are on the verge of experiencing a crisis episode, providing appropriate support and interventions to help avoid the need to access acute services.
- Foster positive working relationships with external stakeholders, breaking down barriers and improving access to appropriate support services such as specialised mental healthcare and addiction recovery programmes.
- Develop effective community links that expands support resources that to be offered to tenants.
- Develop all support plans and coaching sessions to embrace the key elements and principles of Trauma Informed Practice and Psychologically Informed Environments.
- Keep up to date with strategies and methodologies used in the support sector to ensure dual-diagnosis support in the organisation remains at a high level for all tenants accessing it.
- Promote the achievements of tenants receiving support through KPI reporting and case studies.
- Recognise goals and aspirations achieved by individuals and using the evidence obtained, formulate and develop future support plans and strategies that enhance the service.
- Work with team leaders and managers to develop our lived experience support in a structured and safe way.
- Deliver practical harm reduction, relapse prevention, and coping strategy workshops.
Risk Management
- Ensure accurate and up to date risk assessments are undertaken, putting in place effective risk management plans to mitigate risk of harm, neglect, and any other areas of risk to the tenant, staff, and wider community.
- Ensure all records and support plans are managed in compliance with organisational policies governing confidentiality, privacy, data sharing consent, and keeping to the requirements and principles of the UK GDPR.
General Responsibilities
- Support colleagues through the sharing of support strategies and techniques that will benefit tenants outside of dual-diagnosis sessions.
- Foster positive and effective working relationships with colleagues in the Housing and Support teams.
- Ensure adhere to Stay’s policies & procedures
- Represent the charity at relevant external meetings or forums as required.
- Always maintain professional boundaries and confidentiality, upholding the charity’s values and ethos.
- Participate in team meetings, training, supervision and appraisals as required.
- Undertake any other duties as reasonably required by the Operations & Services Manager.
- Ensure that Equality, Diversity and Inclusion is actively promoted in all areas of work.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB TITLE: Senior Marketing Manager
REPORTING TO: Head of Marketing & Communication
HOURS: 36.25 / Full time
LOCATION: Onsite, with the option of hybrid working
Job Purpose At Waverley Abbey, we seek to extend and build the Kingdom of God through encounter with Him, through practical education, exceptional hospitality and enterprise — for the spiritual and cultural renewal of this generation and generations to come. As Senior Marketing Manager, you will play a central role in delivering this mission by overseeing the day-to-day operation of the marketing department, ensuring the effective execution of integrated campaigns and digital activity that grows awareness, engagement, and revenue across Waverley Abbey’s family of products and brands. You will work collaboratively with the Head of Marketing to translate strategic priorities into effective, well-executed marketing activity, coordinating the work of the wider team, championing a digital-first approach, and ensuring all output is consistent with our brand guidelines, increasing brand awareness and delivering significant revenue growth.
Key Responsibilities 1.
Operational Leadership & Team Coordination
> Provide day-to-day coordination and workflow management across the marketing function, overseeing the work of the Junior Marketing Manager (College), Digital Marketing Assistant, CRM & Data Assistant, and relevant freelancers.
> Ensure prioritisation, capacity planning, and timely delivery of campaigns, content, and marketing assets.
> Work with the Head of Marketing in building a collaborative, high-trust culture marked by creativity, excellence, and servant hearted leadership.
> Help develop team capability through informal coaching, guidance, and operational support.
> Support the Head of Marketing in strategic decisions, messaging considerations, and brand positioning, including helping to manage and mitigate any reputational risk to Waverley Abbey. 2. Campaign Planning, Delivery & Performance
> Lead the planning, rollout, and optimisation of integrated marketing campaigns, ensuring they are delivered on time, on brand, on budget and exceeding targets.
> Work with product owners (College, Every Day with Jesus, House & Estate, Fundraising, House of Prayer) to understand goals, shape briefs, and translate objectives into actionable marketing plans and activity.
> Manage the integrated marketing calendar, ensuring strong forward planning and cross-department coordination.
> Analyse and report on campaign performance, audience growth, and acquisition costs, applying insights to continual improvement.
3. Marketing Execution and Channel Management
> In collaboration with the Head of Marketing, oversee the execution of Waverley Abbey’s digital communications, including email, social media, websites, SEO, and paid digital advertising, ensuring alignment with the strategic priorities.
> Lead the ongoing optimisation and enhancement of Waverley Abbey’s digital ecosystem, coordinating with internal teams and external agencies to improve user experience, engagement, and conversion.
> Develop and deliver world-class email marketing activity, including planning, segmentation, content development, and copywriting.
> Ensure consistent brand and messaging application across all digital touchpoints.
4. Brand Alignment & Creative Workflow
> Support brand guardianship by ensuring all marketing output adheres to Waverley Abbey’s Brand Guidelines and reflects our identity, voice, and values.
> Partner with the creative team to ensure smooth creative workflows, timely asset delivery, and strong quality control.
> Work with external agencies as needed to support campaign execution and growth initiatives.
5. Stakeholder Collaboration & Cross-Organisational Working
> Collaborate with internal stakeholders across the organisation and strategic partnerships to understand needs, shape initiatives, and ensure campaigns support strategic objectives and revenue goals.
> Support the Head of Marketing in internal communication and reporting requirements. 6. Support Fundraising Activity & Supporter Engagement
> Support fundraising by contributing to campaign execution, supporter communications, digital journeys, and supporter engagement activity.
> Help ensure fundraising messaging is effectively integrated into relevant marketing channels and digital touchpoints. Person Specification Personal Faith
> Committed Christian in agreement with Waverley Abbey’s Statement of Faith (E)
> Committed to pray with and for the vision and ministry of Waverley Abbey (D) Personal Circumstances
> Flexibility to work between 8am and 6pm, and occasional evenings and weekends as the role requires (D) Experience
> Previous experience at the level (E)
> Previous experience in a charity, ministry or educational setting (D)
> Administration experience (E)
> Handling of invoices/payments etc. (E)
Education, qualifications and other requirements
> Relevant University degree (D)
> CIM (D) Knowledge
> Word/Excel/Outlook (E)
> Google Analytics (E)
> HubSpot/CRM (E)
> ClickUp/Monday/Asana (E)
> InDesign/Wordpress (D) Skills
> Excellent written and verbal communication (E)
> Friendly and professional approach (E)
> Ability to work as part of a team (E)
> High level of accuracy and attention to detail (E)
> Ability to work calmly under pressure, prioritise & meet deadlines (E)
> Flexibility and adaptability (E)
We have an exciting opportunity for a passionate and motivated individual to join our Young Carers team as a Young Carers Transition Lead.
You will lead and coordinate the Young Carers Transition Pathway so that young carers (YC) and young adult carers (YAC) experience a consistent, person-centred journey from early preparation (5–10) through post-16 and into adulthood.
You will drive awareness and access to support across schools, FE/HE and employers, maintain regular conversations and touch points, and embed the Transition Pathway within the Local Authority statutory assessment and review cycle, in partnership with our Assessment Officers.
This is a newly created position offering a unique opportunity to help shape it's direction and truly make the role your own.
Funding has been secured for a minimum of 5 years and this is therefore currently a fixed term role.
What We're Looking For
- Knowledge of young carer and young adult carer issues.
- Understanding of safeguarding (children), trauma-informed practice and inclusive delivery.
- Strong facilitation and rapport-building skills; with clear verbal, written and digital communication.
- Experience of case-management systems and outcome frameworks to evidence impact.
- Ability to coordinate multi-site programmes and provide evening delivery.
- Excellent organisation skills; being able to balance priorities across venues and deadlines.
- Solution-focused and reflective individual, committed to co-production and continuous improvement.
Please note: You must be a car driver with access to a vehicle for multi-site delivery.
What We Offer
- Competitive salary
- Starting annual leave entitlement of 25 days, increasing with service to a maximum of 30 days (and Bank Holidays), plus your 'birtholiday'
- Pension contribution scheme
- Benefits platform offering flexible high street savings and discounts on top brands
About Us
We are a local charity supporting unpaid carers of all ages and people with care and support needs across Coventry and Warwickshire. We provide services, information, advice, and advocacy — ensuring carers and their families receive the right support when they need it most.
- Employee Assistance Programme and wellbeing platform
- Ongoing training and development opportunities
- A supportive, flexible workplace where your contribution makes a real difference
For further information, please see the below key responsibilities as outlined in the job description:
- Maintain Carers Trust Heart of England (CTHoE) Young Carers Transition Pathway (tools, timelines, checklists, templates); ensure alignment with statutory guidance and commissioning requirements; champion co-production and inclusive practice.
- Run a blended model of weekly venue-based groups, the Drop-In Hub, structured one-to-one (1:1) sessions, and online options, tailored by age and stage (including early preparation for children aged 5–10 and post-16 transition content).
- Plan, deliver and cover groups across our area of operation to maintain continuity and meet agreed access and touch-point standards; provide contingency cover to avoid session gaps.
- Co-work with Assessment Officers so Transition Pathway prompts are built into statutory assessments and scheduled 6 and 12-month reviews; update prompts, templates and Customer/Client Relationship Management (CRM) fields as needed.
- Model best practice in assessment, planning, reviews and safe closure; work in a trauma-informed, strengths-based way; escalate risks promptly via safeguarding procedures.
- Develop active relationships with schools, Further Education (FE) and Higher Education (HE) providers, employers, and Voluntary, Community, Faith and Social Enterprise (VCFSE) partners; coordinate assemblies, staff briefings, campus visits, mentoring and careers inputs to increase awareness and referrals.
- To work towards all of our Key Performance Indicators (KPIs) as set out in our funding agreements, which will be kept under regular review.
- Produce routine updates for the Service Manager, Senior Management Team (SMT) and commissioners; use data to target continuous improvement.
- Deliver in line with safeguarding policy; promote EDI across all delivery; follow lone-working procedures and escalate concerns appropriately.
- Health & Safety and compliance: Complete and review risk assessments; report incidents, hazards and defects; ensure safe use of venues, transport and equipment; maintain professional boundaries; complete mandatory and refresher training (including Disclosure and Barring Service (DBS) and safeguarding) and participate in supervision/appraisal.
- Attend activities and events outside core hours (evenings/weekends) where service needs require.
- Work with colleagues who support adult carers to coordinate support plans and assessments ensuring that young adult carers receive joined-up timely help that meets their needs.
- Create and maintain a clear young carer (under 18) adult carer (18+) handover process, including joint meetings, shared action plans and follow-up checks to ensure no loss of support at the point of transition.
- Co-design and, where appropriate, co-deliver sessions (e.g. information evenings, carer’s rights, benefits, condition-specific education, wellbeing) that meet the needs of both young carers and adult carers.
- Apply the No Wrong Doors approach and the Triangle of Care principles across children’s and adults’ services so families experience seamless access, shared responsibility and consistent professional boundaries.
Working Pattern and Requirements
- This post is full-time, with regular evenings (and occasional weekends) to deliver and/or cover groups across our area of operation, ensuring consistent conversations and touch points for carers who cannot attend in school hours.
- Travel across community venues, schools/colleges and partners is required; flexibility in location and hours is essential.
- Maintain an enhanced DBS check (with barred lists) and up-to-date safeguarding training.
Our aim is to support carers and those they care for by providing a high quality and individually tailored care support service.



The client requests no contact from agencies or media sales.
Sole charge Finance Manager - 15 hours per week
Once a month meeting in East Midlands - Travel will be reimbursed
Are you an experienced sole charge Finance Manager keen to join a growing organisation that makes a big impact in the Disability Sport Sector? Charity People is delighted to be partnering with Cerebral Palsy Sport (CP Sport) to help recruit this newly created role.
Cerebral Palsy Sport (CP Sport) a £300,000 turnover is a national charity dedicated to improving the quality of life for people with cerebral palsy through sport and physical activity. We work with participants, families, coaches, and clubs to create inclusive opportunities that empower people to reach their potential.
As the sole charge Finance Manager will be responsible for overseeing the charity's financial operations, ensuring compliance with charity accounting standards, and providing strategic financial advice to the Chief Executive and Board of Trustees.
This is a senior, part-time role ideal for an experienced finance professional who enjoys working in a small charity environment where flexibility, accuracy, and initiative are key.
Candidates applying for this role must have experience working in the charity sector and be very strong on Charity SORP.
Salary: £62,500 per annum which will be pro-ratad for two days a week
Contract: 15 hours per week, Permanent
Hybrid: Hybrid working - Mainly remote working, with in-person meetings each month
Key duties and responsibilities will include:
- Oversee the preparation of accurate monthly and quarterly management accounts with commentary on variances.
- Maintain the general ledger, ensuring transactions are correctly recorded and reconciled.
- Oversee cashflow management, forecasts, and reserves monitoring.
- Prepare annual budgets and support budget holders in financial planning.
- Lead the preparation of statutory accounts under the Charities SORP (FRS 102).
- Liaise with external auditors, ensuring timely completion of the annual audit.
- Produce reports for the Chief Executive, Finance Committee, and Board of Trustees.
- Ensure compliance with financial policies, internal controls, and charity financial regulations.
- Maintain robust systems for income tracking, restricted funds, and grant reporting.
- Track restricted income and ensure proper use and reporting to funders.
- Advise on financial risk, reserves policy, and income strategy.
- Contribute to organisational policies and participate in senior management discussions.
Candidates applying for this role must have the following:
- Qualified by Experience (QBE), a recognised CCAB qualification (ACA, ACCA, CIMA, CIPFA) - Are you happy with this please? The reason I mention QBE is because there are some brilliant QBE candidates
- Experience working in the charity or NFP sector
- Understanding of Charity SORP and Statutory accounts
- Producing management accounts, commentary and variance
- Improving processes
- Ability to build strong relationships with budget holders
- Strong verbal and written communication skills at all levels
- Strong interpersonal skills and being proactive
- Experience working on Xero would be an added advantage
This role will be closing on 22th January, 2026
Interviews happening w/c 2nd February, 2026
It will be a two stage interview
Candidates shortlisted for this role, will be required to answer two questions which will be submitted along with the CV.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Become the next Chief Executive of The Prince & Princess of Wales Hospice and lead one of Scotland’s most admired palliative care organisations into its next chapter. This is a chance for an inspiring, strategic leader to shape our vision, champion our values and ensure patients and families remain at the heart of everything we do.
Applications close at 9 a.m. Friday 30th January.
Who we are
The Prince & Princess of Wales Hospice has been at the heart of Glasgow for more than 40 years, delivering specialist palliative care that supports people with life-limiting conditions and their families. Renowned for our personalised, whole-person approach, we combine clinical expertise with emotional, social and spiritual support to help people live well, with dignity and comfort. Our purpose-built, contemporary home allows us to offer innovative, flexible services tailored to individual needs, supported by committed teams of staff and volunteers. With a proud heritage and a forward-looking mindset, we continue to strengthen partnerships and expand our reach as a leading provider of palliative care across Greater Glasgow and Clyde.
About the role
We are seeking a new Chief Executive to lead the Hospice into its next chapter; an opportunity to shape strategy, influence key partners and ensure patients and families remain at the centre of everything we do. You will guide an experienced senior management team, foster a positive and collaborative culture and champion innovation across clinical and organisational practice. Balancing long-term vision with operational oversight, you will steer the Hospice through a changing landscape, ensuring our services evolve to meet community needs while upholding our values and commitment to excellence. This role demands a leader who can inspire, engage and represent the hospice with confidence across local, national and international sector-wide arenas.
Who we are looking for
We are looking for a motivating, energetic and inspiring leader with the strategic insight and operational strength to run a complex, mission-driven organisation. You will bring proven experience of delivering change, shaping organisational strategy and influencing at senior levels, alongside the ability to motivate teams and nurture a culture where people feel supported and valued. Your outstanding communication and relationship-building skills will enable you to work effectively with NHS partners, government, funders and the wider community, helping to secure sustainable income, strengthen collaboration and enhance the Hospice’s profile and impact.
You will also demonstrate sound financial judgement, rigorous governance capability and a deep commitment to improving patient and family experience. Above all, you will bring integrity, empathy and the measured leadership presence needed to guide the organisation confidently and creatively into the future. If you are inspired by the chance to make a meaningful and lasting difference, we would be delighted to hear from you.
Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.
Applications for this role close at 9 a.m. Friday 30th January.
Applicants must be located within 2 hours travelling distance of Cambridge City.
The Charity and Our Vision.
For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces. We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035.
Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.
We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.
Role Mission.
To ensure Scotty’s delivers high-quality, consistent, and scalable support to those affected by military-connected bereavement, by leading all aspects of service delivery.
You’ll own the structure, systems, standards, and team needed to deliver support across all four Family Programmes (SMILES, SUPPORT, STRIDES, and the planned START programme) and help ensure our support reaches the growing number of families who need us.
The key responsibilities of this role are:
Programme Operations & Service Infrastructure
- Overall accountability for the service provided to the bereaved military community.
- Leading, and working closely with, the Head of each delivery Programme to ensure all activities are impactful and meeting the needs of our community.
- Mapping and maintaining the full beneficiary journey across all programmes and cohorts (CYP and adult).
- Developing our first adult focused services and building them in line with the charity’s long-term vision to be supporting more than 25k bereaved people by 2035.
- Being the link between our service delivery and both internal and external technology partners to ensure our systems match, and meet the needs of, our processes.
- Alongside our Operations Team, lead the scoping of a full future CRM (Salesforce) rebuild and related beneficiary tech interfaces such as websites, future app development etc.
- Oversee the design of a 2026 ‘light’ CRM phase to support individual adult service delivery.
- Ensure that lived experience remains at the heart of our services.
- Accountability for Safeguarding within the organisation.
Team Leadership
- Support Programme Leads (e.g. Heads of START, SMILES, SUPPORT), providing direction and support as well as ensuring clarity of ownership and goals.
- Create a strong, empowering culture within the service (Families) team, aligned with The Scotty’s Way and shared leadership philosophy.
- Work with our Head of People to oversee service recruitment and onboarding.
Quality, Measurement & Improvement
- Define and embed service-level Success Measures (KPIs) across all activities ensuring we know what success looks like for all our activities.
- Collaborate with the Head of Research & Impact to ensure data collection is usable and meaningful.
External Partnerships & Collaborations
- Proactively develop senior-level partnerships with other military and bereavement charities, Armed Forces support organisations, and relevant service providers and stakeholders.
- Explore and propose strategic collaborations where they strengthen the support we offer to families.
- Ensure the new START (single point of contact) Programme becomes an active network-builder in the space.
- Represent Scotty’s externally at events, conferences, meetings etc within the sector.
Cross-Functional Collaboration
- Act as a key link to Outreach and Fundraising — providing insight and service stories to fuel content.
- Work with the Ops team to align delivery processes with systems, IT, and compliance.
- Support bid development and reporting for funders by sharing service insight and outcomes.
The 30-day goals for this role are:
- Build a deep understanding of Scotty’s mission, our audience, the services we provide, and strategic direction.
- Spending time with the Families Team and understanding everyone’s role within the charity.
- Understands the ‘as-is’ current situation for the charity’s service delivery.
- Start to document gaps, delivery inconsistencies, opportunities, risks etc.
- Understand the landscape we operate in, particularly the military and bereavement charitable environment.
- Fully align with the operating rhythm of the charity, leading team meetings, holding 1:1s, ownership of relevant OKRs, etc.
The 60-day goals for this role are:
- Has met with counterparts at key partner organisations.
- Has highlighted key organisations not currently partnered with to meet.
- Created a stakeholder holder engagement map for our service delivery.
- Visually mapped existing beneficiary journeys across our four Programmes.
- Began work (with Ops) on requirements for initial-phase CRM for adult services.
- Fully aligned plans and goals with existing Programme Heads, incoming Head of START Programme, and incoming Head of Research & Impact.
- Held one in-person session with Families team.
The 90-day goals for this role are:
- Visually mapped year one of adult services plus any proposed changes to existing services to create a final 2026/27 service ‘to-be’.
- Planned the launch of our new START navigating entitlements casework Programme
- Development underway of ‘Light’ CRM to launch adult services having supplied detailed brief.
- Taken full accountability for the success of our Family Programmes and associated impact.
- Attended 2-3 sector group meetings representing Scotty’s solo.
- Developed a stakeholder holder engagement plan with Head of PR & Comms.
About You
Must-Have
Senior experience in service delivery, operations, or programme leadership
Strong skills in team leadership and service system design
Ability to turn strategy into operational structure and rhythm
Confident working cross-functionally and building external partnerships
Nice-to-Have
Experience working with or supporting Armed Forces families
Familiarity with CRM system scoping and procurement
Experience launching new services or scaling delivery teams
Background in bereavement or mental health support
Additional Information
· The role may require occasional evening or weekend work
· Enhanced DBS check required
· Travel will be required to events and team training days
The Scotty’s Way
At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:
1. Families Come First
2. Everyone a Supporter, Every Supporter a VIP
3. Love What You Do
4. Remember, Every Day
Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.
When Applying:
Please submit your CV, along with a covering letter detailing your experience and what excites you about this role. Please ensure you clearly annotate which role you are applying for in the email title. Closing date: Friday 16th January. Due to resource and time constraints, we are unfortunately unable to provide feedback for every application received and will only contact candidates shortlisted for interview.
Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.
We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.
We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.
The client requests no contact from agencies or media sales.
Doctors of the World UK (DOTW UK) is part of the global Médecins du Monde (MDM) network, which delivers over 400 projects in more than 70 countries through 6,000 volunteers.
Our vision is of a world in which vulnerable people affected by war, natural disasters, disease, hunger, poverty, or exclusion get the healthcare they need.
Through our health programmes and advocacy, we work to ensure excluded people overcome barriers to realising their right to healthcare. Since opening in the UK in 1998, we’ve raised £10m for overseas programmes, helped 20,000 service users here and fought for healthcare as a human right for all.
We believe that every person living in the UK has the right to healthcare, and we work to influence public policy and local implementation to reduce health inequalities and ensure access to healthcare for all.
DOTWUK have a fun and friendly finance team in a small, but high-performing function and are looking for a collaborative, experienced and energetic leader for the role of Head of Finance.
In this exciting role, the successful candidate will provide the organisation with a timely, accurate and relevant financial management service by assuming day-to-day responsibility for the organisation’s accounting function, to enable the senior management team and the Board of Trustees to assess results and performance and make informed, strategic decisions, and ensure the organisation complies with statutory and corporate regulation and requirements.
You will work closely with the treasurer, directors and managers to enable them to manage their programme finances and support them to report to donors and to devise sound plans for growth and sustainability.
The UK chapter expects to grow income across all sources, including from institutions and foundations. You will play a critical role in maintaining and building on this success.
You will also be responsible for and provide input from a financial and management perspective on strategic development and the general organisation-wide structure and management as part of the Senior Management Team.
Those with lived experience of migration, the asylum system, homelessness, or exclusion from health services are encouraged to apply.
For more information on the role, including a person specification, please refer to the role profile.
Closing Date:
Sunday 18th January 2026 2330 hrs
How to Apply
To apply, please submit your CV, covering Letter & additional information form to the email provided. Your CV and cover letter should be clearly tailored to the position and should reference points from the person specification section of the role profile. Interview dates TBC.
Applications which do not demonstrate the essential skills, knowledge, experience, and competencies will not be shortlisted.
We work tirelessly to empower excluded people to access healthcare.
The client requests no contact from agencies or media sales.
ABOUT THE ROLE
This role covers two areas of ministry helping to fulfil the overall mission of London Riverside Church (LRC):
• To coordinate the existing Community Action ministries and projects of LRC.
• To oversee three annual events in the LRC church calendar.
RESPONSIBILITIES INCLUDE
COMMUNITY ACTION COORDINATOR
• Lead the LRC Community Action Steering Team.
• Coordinate and develop Community Action projects and events.
• Provide oversight for and develop ministry/ project leaders.
• Planning, coordination and oversight of summer & Christmas Love the Borough projects.
• Oversee the Community Action budget & purchases.
• Nurture working relationships with outside agencies.
• Link with other LRC ministries regarding additional and ongoing pastoral support.
Current Community Action ministries & projects:
Foodbank, Hostels, Care Homes, Parent & Toddler Groups, Craft & Coffee Morning, Fitness Class, Community Coffee Morning, DIY SoS and CAP Money Matters
EVENT LEAD
• Planning & oversight of three annual events in the LRC church calendar (Easter, Christmas, Party in the Park).
• Liaising with and coordinating the various ministries and teams involved (Comms, Creative, Operations, Catering, etc.).
• Point-person on day of event.
The client requests no contact from agencies or media sales.
Head of People
We are delighted to share this new and exciting opportunity for a Head of People to join a values-driven and dynamic organisation.
Position: Head of People
Location: Manchester
Salary: £48,985 per annum (pro rata to 21 hours – £29,391)
Hours: Part-time, 3 days per week (21 hours)
Contract: Permanent
Working pattern: Hybrid working, with at least 1 day per week in the Manchester office
Closing Date: Midnight, Friday 16 January 2026
Interviews: Tuesday 27 January 2026, in Manchester
Benefits: Flexible working options, pension scheme, discounted travel to work schemes, employee wellbeing assistance programme including free eye tests, personal and professional growth and development including coaching, trade union.
We reserve the right to close the role early should a suitable candidate be found before this date. Applicants must apply via the application form on our website – CVs cannot be accepted.
About the role:
As Head of People, you will lead all people-related activity across the organisation, providing practical and professional HR leadership. Reporting to the Shared Services Lead, you will drive the delivery of the People Plan, ensuring people practices reflect co-operative values and support strategic goals.
This role offers the opportunity to shape organisational culture, support senior leaders and help create an inclusive, engaging workplace where people can thrive.
Key responsibilities:
HR leadership and delivery
- To lead the organisation’s HR function, managing internal HR resource and external providers where required.
- To support the CEO, Shared Services Lead and Leadership Team in developing and delivering the People Plan, ensuring practical implementation and measurable progress.
- To advise and support the Leadership Team on workforce planning, recruitment, learning and development, performance and wellbeing.
- To develop and maintain fair, transparent and financially sustainable pay, grading and reward structures aligned with organisational values.
- To prepare and present HR reports and papers to the Leadership Team, Board and Committees, including the Remuneration Committee.
- To support the Remuneration Committee with expert HR advice, including the development of appraisal processes for senior roles.
Policy, compliance and governance
- To ensure HR policies are up to date, legally compliant and aligned with co-operative values.
- To support effective HR governance, including reporting, risk management and equality impact assessments.
- To lead regular policy reviews and staff consultation, ensuring consistent and fair application across the organisation.
Organisational development and culture
- To work closely with the Shared Services Lead and Leadership Team to foster a positive, collaborative and values-led culture.
- To coordinate and deliver learning and development programmes that build organisational capability.
- To support internal communications and engagement activity that strengthens trust and collaboration.
Employee relations and HR operations
- To line manage the HR Coordinator, ensuring delivery against organisational priorities.
- To provide professional HR advice to managers on employee relations, recruitment and performance matters, seeking legal advice where appropriate.
- To maintain constructive relationships with recognised trade unions, ensuring effective consultation.
- To oversee recruitment, onboarding and exit processes, ensuring a positive and inclusive employee experience.
- To ensure accurate HR records are maintained and confidential information is handled appropriately.
About you:
To be successful in this role, you will be passionate about people, values-driven leadership, and creating inclusive and supportive workplaces.
You will bring:
- A Level 7 CIPD qualification or equivalent experience
- Proven experience as an HR Manager or similar senior HR role, ideally within a values-led or membership organisation
- Strong knowledge of UK employment law and HR best practice
- Experience developing and delivering people strategies that support organisational growth
- Excellent communication and influencing skills
- The ability to manage sensitive issues with professionalism and discretion
About the organisation:
As the voice of the UK’s co-operative movement, we empower and support co-operative enterprises with specialised knowledge and expertise, to grow the co-operative economy and create a fairer society. From football clubs and farms to convenience stores and pubs, there are more than 7,000 co-operatives in the UK, each owned and controlled by their members and based on a set of shared principles and values.
As an organisation we are led by our unwavering values of solidarity, self-responsibility, equity, and honesty, therefore if you share these core values, we would be delighted to receive your application.
Other roles you may have experience in could include Head of HR, HR Manager, People and Culture Lead, Senior HR Business Partner, Director of People, or HR Lead.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Programme Information & Systems Team Lead
Contract: Permanent, full-time – 35 hours per week
Location: London, UK
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: £57,415 - £60,436 per year with excellent benefits.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
This role leads the Programme Information and Systems Team within the Programme Operations function. Programme Operation's purpose is to support and empower programme staff to undertake effective planning and delivery of programmes and projects as well as ensure high quality reporting of programme performance to the wider organisation.
The Information and Systems team do this by providing programme staff with information and systems that support effective funding, project, and contract management, including effective management decision making at all management levels across the department. We also manage the programme systems, provide training and user support, as well as developing reports, dashboards, data visualisations and data analysis.
About the role
As our Programme Information and Systems Team Leadyou will lead the operational delivery and service provision of the WA Programme System (WAPS), mWater and the use of Power BI for tracking and reporting on programme performance functional. You will be responsible for the strategic direction of the systems, continuous improvements and the provision of programme data to support management decision making and high-quality programme performance reporting.
You require a blend of technical, leadership, and project management skills to ensure applications are aligned with organisational goals, there is strong stakeholder engagement and cross-functional collaboration, and there is a coordinated and integrated approach to data and information for programme staff across the organisation.
In this role you will;
Provide leadership for programme systems and data
- Provide strategic and technical leadership across WaterAid on the programme IT systems (mWater, WAPS and Programme-related Power BI Dashboards/analytics), programme performance information, and projects associated with these.
- Ensure programme staff have IT platforms that supports effective funding, project, and contract management (and associated business processes) through managing, maintaining, and undertaking continuous improvement of the programme systems.
- Responsible for lifecycle management of the core programme systems, mWater and WAPS (WA Programme System).
- Ensure the joint WaterAid UK/Australia Programme System (Amp Impact) meets the needs of both members. (WAPS is Amp Impact on the Salesforce platform).
- Collaborate with the WA UK PMER and Programme Funding and Partnerships teams, and the WA Australia Business Development and Operations teams to ensure the systems support their processes and is enhanced in response to evolving organisational needs and priorities.
- Responsible for WaterAid’s overall approach and usage of mWater and for ensuring WaterAid maximises it use, integration with the WAPs and the data warehouse.
- Ensure continuous training and capability development of staff on the Programme System and mWater.
- Ensure the effective and efficient provision of programme data to all relevant stakeholders
Lead the team
- Manage the Programme Information and Systems Team, ensuring effective performance and team collaboration. As part of the Programme Operations Team Senior Management Team, provide strategic leadership across the wider team as well.
- Prepare and manage the team budget as well as the joint WA Australia/UK WAPS budget.
- Champion WaterAid’s commitment to equity, inclusion, and safeguarding
Collaborate across teams, departments and federation members
- In collaboration with the wider Programme Operations Team, support , capability strengthening on project management and programme/project design; the development of policies, process, tools, and capability for country level risk management (including Standard and Mandatory Operating Procedures), and ensure alignment of programme processes, tools, guidance (and systems) to enable effective reporting on programme performance (esp. GPMF reporting).
- Collaborate with the IT Department on technical roadmaps and standards, systems architecture, governance and integration
Requirements
Essential skills and experience
- Degree or equivalent professional qualification (e.g. from the British Computer Society or other recognised professional bodies) in a relevant subject such as computing, business information systems, data and analytics.
- At least 5 years working in a team leadership role in a large, complex international development organisation.
- Demonstrated experience of managing IT projects and systems/platforms, at strategic and operational levels, across large and complex organisations.
- Knowledge and experience of change management processes and of successfully driving cross-organisational change.
- Strong verbal and written communication and influencing skills, and fluency in English, in order to represent the organisation credibly and at a high level and produce high quality documents communicating complex issues with clarity.
- Excellent IT skills, including productivity tools such as Microsoft Office, and technical skills related to information systems (e.g. SQL, programming languages).
- Working style that reflects WaterAid’s values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation.
- Demonstrated commitment to diversity, equity and empowerment, and safeguarding in leadership and decision-making.
- Availability to undertake international travel for up to 4 weeks per year.
Although not essential, we would prefer you to have
- Experience with the Salesforce platform and Amp Impact.
- Experience with mWater or a similar data collection tool.
- Experience in performing the above accountabilities in the water, sanitation, and hygiene development sectors.
- Working ability to communicate effectively in one or more of WaterAid’s other key languages (French, Portuguese, and Spanish).
Closing date: Applications close 12:00 PM UK time on Tuesday, 20th January 2026. Interviews may be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found.
How to apply: Click Apply to answer the pre-screening questions and upload your CV.
Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening: To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- ‘Give as you Earn’ charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.
These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.
Our Global Commitment:
Our people promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change !
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.



At The Brilliant Club, we are mobilising the PhD community to create a society where every child has a fair chance to unlock their brilliance, regardless of where or how they grow up, and where positions of influence are open to everyone, not just the most advantaged. As we approach the end of our five-year strategy, Join the Club, we are seeking a bold, insightful, and committed CEO to guide us into our next strategic period as we look to significantly expand our reach and impact.
The Chief Executive will provide strategic and inspirational leadership to The Brilliant Club, guiding the organisation through the next phase of its strategy and ensuring that it continues to deliver meaningful impact for the students, parents, researchers and partners we serve. They will bring in new forms of philanthropic and place-focused partnerships to support the charity to reach areas that are currently underserved. They will work closely with the Board of Trustees, the Executive Leadership Team and colleagues across the charity to set direction, make sound decisions and foster a culture that is values-led, inclusive and ambitious. The role spans both strategic and operational leadership.
We are supported by Tall Roots for the search for our new CEO. For an informal discussion about the role, please contact Mark Crowley at Tall Roots.
We support less advantaged students to access the most competitive universities and succeed when they get there.



The client requests no contact from agencies or media sales.