Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about criminal justice and want to work from home for a small charity where you can make a real difference? Are you experienced in operations and/ or administration? Then we would love to hear from you!
The Welcome Directory is a multi-faith organisation dedicated to supporting the successful resettlement of prison leavers across England and Wales. We facilitate equal access to faith-based social inclusion while challenging stigma and discrimination as a vital and effective pathway for positive mental wellbeing; helping people to turn their lives around in the long-term and break the cycle of reoffending. We work at the grassroots level to build community capacity, create positive attitudinal change and to build more inclusive and thus resilient communities.
We are currently recruiting for an Operations Officer to lead on administrative support to the charity under the direction of the Project Manager, supporting on engagement with various stakeholders and networks. The goal of the post is to ensure that The Welcome Directory can effectively develop the reach of our work and achieve exponential growth, by maximising administrative efficiency.
Whilst this is a 6-month contract, there is the potential to extend where funding permits.
The role will include:
Leading on operational projects, including:
- Faith community engagement
- Processing faith/ belief community registrations and maintaining records
- Approaching existing and prospective faith/ belief communities, including follow up to the annual survey and periodical team campaigns
- Assisting with the production of the annual physical directory
- Co-ordinating the annual Affiliates Scheme
- Researching new initiatives or solutions
Supporting events, including:
- Support in the administration of the online Prisons Awareness Course and other webinar events, including technical support
- Planning bi-annual team days and any one-off events, in consultation with the Project Manager
- Planning bi-annual team campaign periods, in consultation with the Project Manager and Monitoring & Evaluation Officer
- Preparing resources and/or PowerPoint presentations and booking logistics, in consultation with the Project Manager and the Communications & Fundraising Officer
Leading on administration, including:
- Answering phone, email, and letter enquiries
- Purchasing of supplies and dispatch of resources
- Co-ordinating and setting up meetings
- Collating routine data and creating trackers to support operations
- Creating an annual team planner
- Taking minutes at specific meetings
- Leading on team password management
- Following up with stakeholders as required
Supporting on financial operations, including:
- Processing expenses claims and issuing internal invoices
- Paying-in cheques and paying external invoices
- Maintaining the organisational asset register
- Obtaining Gift Aid declarations
As a small, well-respected charity in the criminal justice sector, we offer staff:
- Opportunity to gain experience in the criminal justice sector, including a prison visit
- Remote working
- Working in a small, supportive team
- Regular team days
The full Job Description and Person Specification can be found on the attached.
Should you have any questions about the role, please get in touch by email.
The Welcome Directory will be scheduling interviews as applications come in. Please note we reserve the right to close vacancies early should we receive sufficient applications. Therefore, if you are interested, please submit your application as soon as possible.
To help faith communities become places where people who leave prison find welcome, acceptance and appropriate support.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Full time role
Salary: £50,000 per annum
Office Base: Shipley, Skipton or Harrogate with occasional home working
Deadline for advertisement response: 9am Monday 7th July 2025
Shortlisting: Wednesday 9th July but we reserve the right to close the advertisement early and shortlist accordingly so please apply promptly.
Interviews Tuesday 15th July.
Carers’ Resource is a charity which has been supporting unpaid carers for over 30 years across Bradford and North Yorkshire. We offer them information, advice and guidance, support for their emotional and physical health as well as groups and activities to provide time out and peer support. We also administer support grants for carers on behalf of local authorities.
We promote awareness of their needs and work in partnership with commissioners and partners to enhance the knowledge of allied professionals and continuously improve our collective service offering.
Unpaid carers in England and Wales contribute an estimated £162bn per annum to society.
Do you understand the crucial role which unpaid carers play in society and how this can impact their personal health and wellbeing?
Are you passionate about supporting unpaid carers and ensuring that they get the high quality professional and empathic services they deserve? If so read on…
We are looking for a Head of Operations (Carer Services) to effectively lead and manage the delivery of high-quality effective services for unpaid carers, from 5 years old to senior adulthood, across Bradford and North Yorkshire.
This is an exciting new post to take our effective delivery of carer services to new heights in terms of continuously improving the quality of support for unpaid carers and ensuring we enable more unpaid carers from across our communities to access support.
A good understanding of the broad diversity of cultures and communities we support across Bradford and North Yorkshire is essential to this role and we would welcome applications from candidates across the wide range of cultures and ethnicities which enrich these areas and represent the communities we serve.
If you are an effective people manager, who leads by example, and has a good track record of successfully delivering similar support services at a senior level, spanning at least 5 years, we want to meet you. For the successful candidate we offer the chance to play a significant leadership role in taking this key Yorkshire charity to the next level.
Please read the Job Description and apply with a CV and a covering letter which describes why you meet the criteria for the role and what you would bring to the organisation.
Carers’ Resource exists to support unpaid carers. We provide information, advice & support to carers, to the people they care for and professionals.
We are recruiting for a Senior Prospect Researcher to join our team in London; the scope on this job involves….
Job Title: Senior Prospect Researcher
Location: Homeworking with the requirement to occasionally attend our Head Office (Vauxhall)
Salary: £34,093.64 per annum, inclusive of a £3,000 London Weighting allowance if applicable
Contract type: Full-time, Permanent
Hours: 37.5
Are you a natural investigator, driven by curiosity and a love of turning insight into action?
Do you know how to uncover potential supporters and help build meaningful, long-term relationships?
Do you want to use your research skills to support life- transforming and life-saving work for women and girls?
If so, we’d love to hear from you.
We’re looking for a Senior Prospect Researcher to join our high-performing fundraising team at Refuge. You’ll work dynamically across the organisation with the Philanthropy and Partnerships team, uncovering and developing opportunities to engage high-value supporters with our mission. Playing a key role in identifying and understanding our potential and existing supporters—the Senior Prospect Researcher will empower the philanthropy team to build deeper, broader partnerships with high-net-worth individuals, trusts, foundations and corporates.
With access to a rich database (Raiser’s Edge), a collaborative, insight-driven culture and a strategic approach, the successful candidate will play a crucial role in growing income through robust research and data analysis. You will lead on identifying trends, tracking progress and recommending strategies that help Refuge build strong relationships and a meaningful supporter journey from identification to stewardship. This role requires an understanding of ethical and effective prospect research methodologies and due diligence procedures to maintain compliance and optimise opportunities.
This is a great opportunity to make your mark and help Refuge reach more survivors of domestic abuse. Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.
If this sounds like your next role, please apply today.
Closing date: 9.00am on 11 July 2025
Interview date: 22 & 23 July 2025
Benefits
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Passionate about educational equality? Join our team and make a difference.
Location: Hybrid, with monthly visits to our London office and regular college travel (2/3 days a week, with up to 4/5 days in busy periods).
Travel: You will be required to regularly travel to your assigned colleges, so reliable means of transport (e.g. car/bus/train) is essential. Colleges you may need to travel to include: Hopwood Hall and Wirral Met.
For travel to the London office, you will be able to claim expenses.
Hours: Full-time (37.5 hours/week, Monday to Friday, flexible working patterns available).
Salary: Competitive, including London weighting where applicable.
Start Date: July 28th 2025.
Duration: Fixed term until end of May 2026, with potential for extension.
Benefits
✅ 36 days of annual leave (including bank holidays).
✅ Flexible working options (hybrid & remote available).
✅ Professional development and training opportunities.
✅ Termly in-person team development days in our London office.
✅ Be part of a growing, mission-driven organisation making a real impact.
About Us
Get Further is an award-winning charity that helps students from disadvantaged backgrounds secure essential English and maths qualifications. We support students in further education by providing specialist tuition, helping them progress into higher education, apprenticeships, and employment. Our programme has been proven to significantly improve student outcomes, with students on our programme more likely to improve by at least one grade compared to the national average.
We are now seeking a driven and passionate Programme Coordinator to join our growing team and ensure the successful delivery of our tutoring programmes.
About the Role
As a Programme Coordinator, you will be responsible for student engagement, timetabling, logistics, and tutor performance, helping learners secure vital qualifications for their future.
Programme Coordination
- Manage a portfolio of up to 300 students throughout the year, ensuring sustained engagement with tutoring sessions.
- Prepare for programme launches, including timetabling of sessions and logistical planning.
- Maximise student reach by filling available tutoring spaces and maintaining an active pipeline of students.
- Develop strategies to enhance student engagement and track attendance KPIs using our CRM system (Salesforce).
- Prioritise safeguarding and student safety at all times.
Tutor Performance and Delivery
- Oversee tutor task and session management to ensure consistent, high-quality delivery.
- Conduct regular check-ins with tutors, providing guidance and feedback.
- Observe tutoring sessions to uphold delivery standards and improve programme effectiveness.
College Relationships and Programme Logistics
- Build and maintain strong relationships with college staff to ensure seamless programme delivery.
- Manage logistical preparations, including scheduling sessions and room bookings.
- Maintain clear communication with college stakeholders and contribute to impact reporting.
- Support contract renewal discussions to sustain and expand partnerships.
Creative Problem-Solving and Innovation
- Identify and implement operational improvements to enhance programme efficiency.
- Contribute to wider organisational projects, such as tutor training, resource development, and student engagement initiatives.
- Lead special projects aligned with your interests to further our mission.
Championing Get Further’s Vision and Values
- Represent Get Further’s values in all interactions with students, tutors, and external partners.
- Ensure accuracy in reporting and programme evaluation to drive positive systemic change.
- Collaborate with the wider team to support the charity’s strategic priorities.
About You
- We are looking for individuals who are passionate about our mission and demonstrate the following:
- A strong commitment to tackling educational inequality and supporting disadvantaged students.
- Ability to thrive in a fast-paced, dynamic environment.
- Excellent attention to detail and high standards for student success.
- Resilience, problem-solving skills, and a proactive attitude towards overcoming challenges.
- Excellent verbal and written communication skills, with confidence in presenting to students and senior stakeholders.
- Strong organisational skills, time management, and ability to work independently.
- IT proficiency, particularly in Microsoft Word and Excel.
Desirable:
- Experience in education programme delivery.
- Familiarity with Salesforce.
- Understanding of the further education sector.
- Interest in or commitment to a career in the charity sector.
How to Apply
Complete our online application, including your CV (max 2 pages) and responses to the 3 application questions.
Suitable candidates will be considered on a rolling basis until the position is filled.
Use of AI in application: We recognise that AI can be a useful tool when drafting your job application. But when misused, it can make your application generic and lack individuality, meaning your application won't stand out. If you do use AI, please make sure you use it wisely, and ensure that the final application reflects your unique personal experience, accomplishments, and skills.
Join Us in Making a Difference.
Apply now and be part of a team dedicated to empowering students.
Other roles you may have experience in could include: Programme Coordinator, Education Programme Manager, Student Engagement Officer, Further Education Coordinator, Tutor Coordinator.
To support students in further education from disadvantaged backgrounds to secure gateway English and maths qualifications that unlock opportunities.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
You will work alongside the team to plan, develop, promote and undertake a range of events and activities, support our grant-making process and interact with external stakeholders, suporters, families and the community.
- You will liaise with grant recipients, direct beneficiaries and our grant panel judges.
- Participate in multi-organisational community events - engaging on a 1 to 1 basis with healthcare professionals, corporate agencies and members of the public.
- You will act as an ambassador for the charity in all interactions and support the charity with a wide-range of operational and administrative duties, including helping to create and distribute electronic newsletters, updating our website and customer relationship management.
Experience,Skills and Knowledge
- Experience in a customer-facing role
- Strong written and verbal communication skills
- Excellent IT skills, including experience in managing client data
- Exceptional attention to detail and a high level of accuracy in all work
- A confidence to talk to a range of stakeholders, with the ability to adapt the approach to suit the situation
- A professional and friendly manner with a can-do attitude
- A pro-active and self-motivated approach to work well independently whilst being part of a team
- Ability and means to travel around the Greater Manchester area
Desirable
- Knowledge of the makeup and diversity of Greater Manchester
- Experience of hosting or supporting events
Applicants must demonstrate how they meet the Experience, Skills and Knowledge requirements in their cover letter.
Applicants must live within Greater Manchester or within 10 miles of the border.
The client requests no contact from agencies or media sales.
Children & Young People’s Practitioners, Children’s Home
Location: Working from our Children’s Home, Yvonne House, SW8 (Zone 2)
Salary: £26,400 plus £1,500 in bonuses, rising to £29,000 pa + benefits
Hours: Full-time (36hrs pw), shift work including weekend
Can you make a BIG difference to young people in care?
We are passionate about learning and development and committed to providing an outstanding experience for all staff. As soon as practicable we’ll enrol you on a Diploma programme and give you the time, support, and incentives to succeed.
Do you have?
- Experience of working with young people - e.g. mentoring, coaching, teaching.
- Key qualities that enable good engagement – e.g. warmth, kindness, humour.
- Strong values and a commitment to inclusion.
- An ability to understand, recognise and respond appropriately to risk.
- Ambition matched with a desire for professional development.
You will lead on plans to support their health, education, social, and day-to-day needs along with a specialist strand of work i.e. promoting sports, culture, and arts (SCAs). This is an important and significant role in helping young care leavers thrive and fulfil their potential.
Please note that only women are eligible to apply for the Residential Practitioner position at our all-female unit, under Section 7(2) (b) of the Sex Discrimination Act 1975.
Salary & Benefits
We believe all staff should be paid well for work that delivers excellent services and changes the lives of young people in and leaving care.
As a result, we offer:
- Highly competitive sector salaries
- Staff well-being initiatives that promote selfcare and underpin reflective practice
- A pension
- A generous training budget
- Paid work-related travel
Timescales
Apply by: As soon as possible, before 5pm Tuesday 8th July
Interviews: 1st Round online on Teams from Monday 30th June
Start Date: Summer
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Investing in our People
We value the importance of determining the right strategy, keeping everyone on board, enhancing our management practices and continuously evaluating what's working or needs further improvement. We deliver services in an increasingly competitive, rapidly changing sector with limited resources.
For us, the effective development of our collective talents and career prospects is the only way we can ensure sustained growth and competitive advantage.
Diversity, Inclusion and Equality
We are committed to embedding inclusive practices, promoting equality and valuing diversity in all of our activities. We understand and acknowledge the positive benefits that this commitment will bring to the young people we support, our staff and our partner organisations.
We are striving to be an employer of choice for all and take measures to ensure that Young Futures is attracting recruits from the most skilled and committed people regardless of their background. Whilst we can already be proud of some examples of excellent practice, we are not complacent and recognise that we can always do better.
For 2024-25 we have set ourselves a number of challenging but achievable targets in our new Inclusion and Equality Action Plan.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Retail Van Driver and Donation Centre Assistant
Harrogate & Knaresborough - with travel to other locations in Yorkshire
We are committed to paying the Real Living Wage.
About us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Van Driver and Donation Centre Assistant, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
We are currently looking for a Van Driver and Donation Centre Assistant to join our Retail, Services and Operations team.
Reporting to the Centre Manager, you will be part of the team responsible for ensuring the efficient running of the donation centre. The primary focus of this role is to deliver stock to our retail shops across Yorkshire in a timely manner. However, at busy times you will also be required to assist with sorting and selecting of stock, collecting and accepting donations at the centre or from donors, assisting with general maintenance tasks and supporting with the removal of general waste through the appropriate channels whilst working in compliance with all relevant Health and Safety legislation and our Driving for Work policy.
Specifically, you will:
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Carry out deliveries of donated stock to shops ensuring that the shops receive the stock that they have requested from the Donation Centre.
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Complete collections of furniture and goods across Yorkshire, including the disposal of waste materials, as directed.
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Be responsible for day-to-day vehicle maintenance, including completion of the weekly vehicle maintenance checklist and daily visual checks.
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Ensure charity vehicles are left secure, clean and presentable at the end of the day and ensure any vehicle defects and damage promptly are reported in accordance with charity procedures.
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Be an ambassador for the charity whilst driving branded vehicles, ensuring that you drive carefully and mindfully of other road users.
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Seek opportunities to actively engage with visitors to enhance their visit and further promote the profile of the charity.
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Be responsible for assessing the quality of goods collected, including furniture which will include declining donations that are unsuitable for sale and may contravene the Sales of Goods Act 1979.
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Take pride in the centre's presentation, seeing everything through the eyes of the visitor and addressing anything that would not meet a visitor's expectations.
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Complete PAT testing of electrical donations to ensure that they are safe for us to sell (full training will be provided.)
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In the absence of the Donation Centre Managers, monitor the Donation Centre email inbox daily for Stock Requests from shops and ensure that the Donation Centre team have prepared the stock in line with the weekly delivery schedule.
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Assist with basic maintenance tasks at all sites, including:
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Minor repairs to fixtures and fittings
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Basic grounds/exterior maintenance
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Painting & decorating
About You
To be considered for this role, you will need:
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To be ideally educated to at least GCSE standard or equivalent, including Maths and English
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To have the ability and willingness to travel across the Yorkshire region
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To have a full UK driving license with less than 6 penalty points
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A willingness to undertake any additional training as required
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To be highly organised with good time management skills.
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To be able to prioritise workload, meet deadlines and adapt to changing deadlines.
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To be able to demonstrate a good standard of written and numeracy skills or confident in using available tools to support with this.
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To be passionate about delivering good customer service both internally and externally.
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To have good communication and interpersonal skills.
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A willingness to complete our pre-employment checks (to be undertaken once the role is offered and accepted).
Application
Before applying, please visit our website to view the full role profile and visit our Careers page to find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and covering letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 7 July 2025. Please read our privacy notice before applying.
The charity is a responsible and flexible employer. We welcome any discussion for flexible working at interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
The client requests no contact from agencies or media sales.
RSPB Philanthropy Team are looking for an enthusiastic and motivated team player, with strong organisational skills, to be their new Philanthropy Executive.
Philanthropy Executive
Reference: JUN20251261
Location: RSPB UK HQ - The Lodge, Sandy SG19 – Home Hybrid
Salary: £30,075.00 - £32,108.00 Per Annum
Contract: Permanent
Hours: Full-Time, 37.5 hours per week.
Benefits: Pension Scheme, Life Assurance Scheme, 34 days annual leave (incl. bank holidays)
This role offers an exciting opportunity to join a dynamic, successful and growing fundraising team, part of the wider High Value Partnerships team.
The successful candidate will be responsible for supporting the other members of the team to steward their donor relationships and bring in significant gifts to help fund the work of the RSPB. The role primarily focusses on delivering administrative, financial and events processes and requires someone with excellent attention to detail and experience of Microsoft Office applications, a CRM system and financial management tools.
About the Role
The Philanthropy Team works with individuals who make significant gifts of money, land and shares to the RSPB and who need bespoke and one-to-one management.
The key responsibilities of this role are: -
- Donation and gift management - ensuring all gifts are processed and recorded so they can be acknowledged in an appropriate and timely manner.
- Financial coding and reporting - including coding and allocation of gifts, and monthly & annual reconciliation and income reporting.
- Event planning and logisitics - working closely with other team members to deliver high quality events and meetings for donors and prospects.
- CRM management and development - managing and updating the current CRM system (Salesforce) for the team (including training) and ensuring it is functioning as required by working closely with the CRM Manager.
- Donor stewardship support - maintaining contact information and databases in an accurate and GDPR compliant way and assisting with the team’s donor stewardship programme and funding appeals (spreadsheets, mailings etc).
- Internal liaison - fostering good relations and cooperation with High Value Partnerships colleagues and other teams.
Essential skills, knowledge and experience:
- Ability to demonstrate the competencies required to undertake the duties associated with this level of post having acquired the necessary knowledge and skills in a similar role.
- Good understanding of data protection and ability to deal with confidential and sensitive information appropriately.
- Detailed knowledge of and proficiency in the Microsoft suite and using a CRM system.
- Ability to communicate clearly verbally and in writing to ensure effective reporting and customer service.
- Excellent interpersonal, relationship building and communication skills, both internal and external.
- Ability to manage and schedule your time and be ready to respond to incoming requirements and new circumstances as they arise.
- Initiative and judgement to resolve problems independently.
- Experience of managing and reporting financial information.
- Ability to take meeting notes and minutes clearly and concisely.
- Be able to visit our UKHQ in Sandy, Bedfordshire once a week.
Desirable skills, knowledge and experience:
- Experience of personal development in a similar or related role(s).
- Interest in the conservation of wild birds and the environment.
- Experience of working in a fundraising team.
- Experience of event management.
The successful candidate can work from home, however will be required to travel to our UK headquarters in Sandy, Bedfordshire, at least once per week.
Closing date: 23:59, Thursday 17th July 2025
We are looking to conduct interviews for this position from July/early August.
Please note: We reserve the right to close this advert once we have received sufficient applications.
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side.
People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.
The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Digital Fundraising Growth Manager
£39,000 - £40,500pa
City of London E1 8QS and we are a hybrid working organisation
This role is offered on a hybrid contract giving you the opportunity to also work from home three days a week.
Purpose of Role
The Digital Fundraising Growth Manager will manage our digital paid media planning and delivery, driving audience engagement at all stages of the marketing funnel, specifically with the aim of delivering growth in our supporter base and income.
The post holder will directly oversee all digital paid media activity in line with agreed campaign and year round engagement and fundraising strategies and plans, including but not limited to social media advertising, search marketing, programmatic display, and emerging channels ensuring plans are fully integrated with other engagement and fundraising activity (including owned and earned media across all channels and wider organisational efforts).
Working closely with internal teams and external agencies, you will drive digital fundraising performance across a range of campaign and product offers, optimising media spend; creative and supporter journeys using data-driven insights informed by a rapid and robust test and learn methodology to ensure our investments are optimised for performance.
As the Comic Relief’s paid media champion, the post holder will also play a key role in ensuring alignment of media campaigns with integrated web and CRM journeys to deliver consistent and personalised supporter experiences. Proficiency in Google Analytics 4 (GA4) is essential, enabling the role to analyse audience behaviour, measure performance, and continuously refine strategies to improve outcomes across the full supporter lifecycle.
You’ll be the day-to-day contact for any of our paid media agency partners, ensuring Comic Relief builds collaborative and well managed working relationships that facilitate success.
Join us at the heart of Comic Relief's mission to leverage the power of popular culture to enable people help others and create a just world, free from poverty.
Key responsibilities:
Plan and deliver strategically aligned digital fundraising activity, focussed for the relevant target audiences:
· Contribute to the planning and delivery of a comprehensive digital growth strategy, with specific responsibility for Comic Relief’s paid media across platforms such as Meta, Google, YouTube, TikTok, and emerging channels.
· Directly manage and optimise paid media campaigns to drive audience acquisition, engagement, and fundraising income, innovating and testing new approaches alongside tried and tested methods.
· Collaborate with internal teams to align and integrate paid media activity with broader fundraising and engagement objectives and activity.
· Manage; direct and work with media agencies and platform partners to ensure value for money from our paid media investments.
· Use data-driven insights to continuously improve campaign performance, leveraging analytics tools and A/B testing methodologies.
· Monitor industry trends and emerging digital platforms to explore new opportunities for audience growth.
· Own budget planning, forecasting, and reporting for all paid media activities.
· Support in developing attribution models and performance tracking to measure the impact of paid digital activity on overall fundraising and supporter base growth.
Play an active part in the wider success of our fundraising and engagement strategy by:
· Contributing to the development of team wide annual plans and budgets, using learning and insight to make recommendations that facilitate in year and long-term income and supporter base growth.
· Proactively participate in, and as required, lead aspects of wider team planning activities.
· Keep abreast of the fundraising marketplace and wider legislative and regulatory landscape to identify opportunities to enhance Comic Relief’s digital fundraising activities and ensure compliance of our digital paid media activity.
· Play an active role in the Fundraising & PR Team, working collaboratively to enable inclusivity and diversity in order to drive high performance and an action-oriented culture.
· Undertake and manage ad-hoc duties as needed, ensuring alignment with the scope and responsibilities of the role.
· This role may develop to include line management responsibilities and duties as the portfolio expands in the future. Postholders may be expected to take on line management responsibilities when required.
Person specification
Essential criteria
· Proven experience in paid digital media management, ideally in a growth-focused role within a charity, agency, or brand.
· Technical expertise:
- Demonstrable experience using digital advertising platforms, including Meta Ads, Google Ads, TikTok, YouTube, and programmatic display.
- Experience in audience acquisition and growth strategies, particularly in driving engagement and fundraising through digital channels.
- Excellent data analysis skills with experience using tools like Google Analytics, Meta Business Suite, and campaign performance dashboards.
· Ability to manage multiple campaigns and projects simultaneously, deploying excellent project management, in a fast-paced environment, able to identify risks, issues and dependencies within a project / campaign and to use this information to inform decision making in a timely and accurate way.
· Understanding of and experience of using a CRM system and related analytics or marketing tools.
· Experience of annual planning and year-round budget management, including ability to set detailed budgets and KPIs, reforecast and proactively manage campaign budgets.
· Experience of and capability in briefing and analysing complex data and insight information to produce clear briefs and effective marketing plans.
· Experience of managing marketing planning and tracking, including media planning KPIs and metrics across online and offline channels, and creating campaign alignment and channel integration to optimise campaigns with a focus on income generation.
· Excellent communication skills. Effective relationship builder with strong stakeholder management and communication skills, and the ability to adapt to different styles and ways of working, including:
-Experience of working collaboratively with a range of team members.
-Experience of managing external parties such as creative and media agencies.
-Strong interpersonal skills with the ability to inspire and influence stakeholders.
-Strong stakeholder management and ability to collaborate with cross-functional teams.
· Proactive self-starter and opportunity spotter with proven ability to work independently, managing own work plan to deliver against set goals and objectives to agreed timescales. and learn and develop in a fluid, high impact environment.
· Passion for and commitment to Comic Relief’s mission; values, cultural charter and Diversity, Equity, Inclusivity and Belonging principles and a desire to use digital innovation for social impact.
Desirable criteria
· Line management experience
· Experience of fundraising for both international and national charity causes
· Accredited fundraising or digital marketing qualification
· Experience of working with Salesforce Non-profit Cloud and Marketing Cloud
Perks and benefits:
· Flexible working hours
· Work from home option
· Life Insurance
· Wellness programs
· Employee Assistance Programme
· Enhanced maternity and paternity leave
· Paid emergency leave
· Sabbatical Opportunities
· Professional development
· Mentoring/coaching
· Paid volunteer days
· Payroll giving
· Salary sacrifice
· Team social events
· Extracurricular clubs
· Cycle to work scheme
· Free fruit
To apply please visit our website via the link and apply online.
Closing: 11:55pm, 13th Jul 2025 BST
Comic Relief reserves the right to close the role early if a large number of applications are received.
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Comic Relief we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Why work at Comic Relief
There are lots of good reasons to join us at Comic Relief. You can read more about our employee benefits, such as our commitment to flexible and hybrid working. We ask staff to come to the office twice a week, normally on agreed team days, so that we can do all those things that are difficult to do online. Our office is based in Whitechapel, London,
There are lots of opportunities to develop your skills and experience at Comic Relief, including opportunities to become a Mental Health First Aider or to participate in our Employee Network Groups that focus on making Comic Relief a more inclusive place to work.
Disability Confident Employer
As part of the Disability Confident scheme, we take positive action by providing first-round interviews to candidates who have a registered disability, provided they meet the minimum criteria for the role, as demonstrated on their CV and application questions.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Digital Fundraising Lead
£52,408 - £54,654pa
City of London E1 8QS and we are a hybrid working organisation
This role is offered on a hybrid contract giving you the opportunity to also work from home three days a week.
Purpose of Role
As Digital Fundraising Lead you’ll oversee Comic Relief’s Digital Fundraising & Engagement programme, from strategy to delivery; managing and developing a team of high performing colleagues. You’ll be role modelling and leading expert collaboration across the organisation, and with partner organisations, to deliver integrated digital fundraising and audience engagement growth in line with organisational objectives.
As a digital first organisation, a significant proportion of Comic Relief’s fundraising and public engagement is delivered via digital channels. In this high impact role, you will lead individuals and cross-organisational project teams to innovate, optimise and execute digital strategies and activities including shaping web UX journey’s; designing email communications and integrated digital media campaigns (including media targeting and digital content); and leading product and proposition development, all to deliver agreed annual income targets from a growing active supporter base. Championing innovation, robust test and learn and performance marketing methodologies, the Digital Fundraising Lead will ensure Comic Relief’s investments in digital fundraising and engagement deliver maximum gains towards a just world free from poverty.
Key responsibilities:
Strategy & Planning
· Lead the strategy setting; annual planning and budget setting for Comic Relief’s Digital Fundraising and Engagement activity, including keeping abreast of external trends; innovations and digital developments and exploring how these factor into Comic Relief’s objectives; building financial models, developing business cases, setting and monitoring budgets and managing reforecasts throughout the year.
· Where appropriate, bring x-organisational project teams together to strategise, plan and deliver digital fundraising and engagement change projects.
Delivery & Performance
· Working as a lead within the Public Activation & Individual Giving team, work with the team and wider organisation to champion digital innovation and performance optimisation, specifically leveraging new technologies, tools, approaches and data-driven insights to ensure digital communications and experiences are appropriately targeted, designed and delivered in a way that maximises audience growth, engagement and income; return on investment and / or life time value in line with agreed objectives.
· Ensure a robust and continuous test and learn methodology is applied across the team; results and learnings are recorded, systematically actioned and shared for maximum impact.
· Bring teams together to ensure our Digital Fundraising and Engagement strategies and plans are aligned with organisational capabilities and priorities and
oversee direct interventions to take advantage of opportunities; solve problems and mitigate risks to delivery and performance.
· Lead stakeholders across the organisation, unifying separate digital fundraising and engagement campaigns and activities (paid, owned and earned) to ensure digital efforts and investments are integrated and streamlined to maximise effectiveness and efficiency in delivering organisational goals. This includes collaborating to optimise the website and use of social channels to drive agreed data acquisition, supporter engagement and income KPI’s.
· Accountable for Comic Relief’s:
- development of agreed digital campaigns, content, products and propositions and their performance against agreed organisational objectives and KPI’s.
- paid digital media programme, including the contractual and performance management of external digital agencies, specifically paid digital media, ensuring value for money and delivery to agreed KPI’s. This includes coaching and supporting the Digital Growth Manager to inspire, optimise, manage and evaluate supplier performance.
- email marketing strategy, including strategic use of marketing cloud and integration with CRM to maximise engagement and fundraising, through effective segmentation, targeting and personalisation of audiences and messages. Coach and support the Email / Digital Officer(s) to continuously test, optimise and evolve email activities to achieve agreed KPI’s.
- use of digital data (including GA4) to inform the development and optimisation of user experience and supporter journeys.
- Operate as primary point of contact with BBC Marketing and other partners, specifically in relation to digital fundraising strategies, retaining accountability for the development of Red Nose Day web pages, supplying content and performance tracking.
Leadership & Management
· Manage and coach a team of digital fundraisers to execute fundraising, (acquisition and engagement), activity across digital channels to deliver against agreed plans and objectives to time and to budget, specifically focussed on the UK public audience: individuals and communities of individuals (including schools and workplaces).
· Foster a culture of high performance and build organisational expertise through a structured test, learn and iterate approach where data, learning and insight is used to make informed decisions and implemented swiftly to ensure ongoing optimisation.
· Maintain regular two-way communication and dialogue with staff and peers, ensuring information is cascaded and escalated as needed.
· Provide balanced, constructive feedback, undertake effective performance management to embed accountability and proactively support the professional development and growth of colleagues.
· Proactively undertake performance management, prioritising workplans and setting clear and realistic objectives for individuals based on capacity, expertise, and aspirations, in line with organisational objectives.
· Play an active role in the Fundraising & PR Team, championing best practice, working collaboratively to support on a wide range of projects at peak periods and enabling inclusivity and diversity in order to drive high performance and an action-oriented culture.
Person specification
Essential criteria
· Experience of designing, implementing and optimising digital strategies and user journeys to achieve ambitious B2C sales/fundraising outcomes for a high profile brand.
· Significant experience of paid, owned and earned digital channel planning and delivery; media buying and performance management, including attribution modelling/tracking.
· Extensive knowledge and proven technical experience of using Customer Relationship Management systems (CRM); Email Service Providers (ESP) and Google Analytics (GA4) & associated systems to optimise engagement and income.
· Experience of designing and leading the development and execution of digital products and content for defined audience segments based on data insight.
· Experience of defining digital strategy and designing and managing budgets including planning, building and managing detailed, annual and campaign models and budgets.
· Proven team leadership, line manager and effective relationship builder with strong stakeholder management and communication skills, and the ability to adapt to different styles and ways of working. Able to demonstrate a coaching approach to effectively manage and motivate a team.
· Effective relationship builder with the ability to influence stakeholders and partners with proven evidence of leading and working effectively in cross-functional digital project teams to deliver organisational goals from high impact below the line public campaigns.
· Good working knowledge of regulatory requirements related to digital marketing activities, including GDPR; PECR and advertising standards.
· Commitment to Comic Relief’s values, cultural charter and Diversity, Equity, Inclusivity and Belonging principles.
Desirable criteria
· Experience working with Salesforce Non-profit Cloud and Marketing Cloud
· Accreditation / Qualification in Fundraising or Digital Marketing
· Experience of working within the charitable sector, including knowledge of relevant legislation and the specific considerations related to the digital fundraising context
· Evidence of deploying AI technology to pursue organisational goals and objectives
Perks and benefits:
· Flexible working hours
· Work from home option
· Life Insurance
· Wellness programs
· Employee Assistance Programme
· Enhanced maternity and paternity leave
· Paid emergency leave
· Sabbatical Opportunities
· Professional development
· Mentoring/coaching
· Paid volunteer days
· Payroll giving
· Salary sacrifice
· Team social events
· Extracurricular clubs
· Cycle to work scheme
· Free fruit
To apply please visit our website via the link and apply online.
Closing: 11:55pm, 13th Jul 2025 BST
Comic Relief reserves the right to close the role early if a large number of applications are received.
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Comic Relief we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Why work at Comic Relief
There are lots of good reasons to join us at Comic Relief. You can read more about our employee benefits, such as our commitment to flexible and hybrid working. We ask staff to come to the office twice a week, normally on agreed team days, so that we can do all those things that are difficult to do online. Our office is based in Whitechapel, London,
There are lots of opportunities to develop your skills and experience at Comic Relief, including opportunities to become a Mental Health First Aider or to participate in our Employee Network Groups that focus on making Comic Relief a more inclusive place to work.
Disability Confident Employer
As part of the Disability Confident scheme, we take positive action by providing first-round interviews to candidates who have a registered disability, provided they meet the minimum criteria for the role, as demonstrated on their CV and application questions.
Are you passionate about people, place and community?
Do you want to help shape a thriving, inclusive space at the heart of Claremont, Blackpool?
Claremont Park Community Centre is looking for a Centre & Community Coordinator to build on the strong foundations already in place, both within our Centre and across the wider community. This role will focus on developing and enhancing what already works well, alongside identifying areas for development, reaching even more residents of Claremont and helping our Centre grow as a welcoming, inclusive hub for our community.
This exciting new role will combine operational centre management with proactive community engagement. You’ll work closely with residents, partners and the centre’s trustees to ensure Claremont Park Community Centre meets the needs and interests of our community.
You’ll coordinate and deliver meaningful engagement activities, including externally funded projects and community-led events. You’ll also play a key role in implementing ideas from our People’s Plan and other local strategies, helping to create a stronger, more connected Claremont.
From managing centre bookings to hosting local groups, building relationships and bringing new ideas and activities into our space, this is a varied, hands-on role perfect for someone who cares about community and wants to make a tangible difference.
You’ll be supported by a forward-thinking trustee board and line manage a small team of Cost of Living Support Workers.
If you’re organised, community-minded and ready to take on a rewarding challenge, we’d love to hear from you.
Deadline for applications: Wednesday 16th July 2025.
Interviews will take place on: Thursday 24th July 2025.
Creating a thriving Claremont where everyone feels welcome, connected, valued and hopeful about the future.
The client requests no contact from agencies or media sales.
Groundwork has an exciting opportunity within our Project Team for a Home Energy Advisor (Green Doctor).
Job Title: Home Energy Advisor (Green Doctor)
Salary: £24,735 – £27,338 per annum, pro rata
Hours: 30 hours per week
(Whilst we are advertising this post as a part time opportunity, we have flexibility to also consider applications from people who can work full time)
Contract: Fixed Term until 28 February 2026
Location: Office Based in Barrow In Furness, however will be expected to travel to locations across Westmorland and Furness (Barrow In Furness, Millom, South Lakeland and Penrith)
About us
Groundwork works across the UK helping communities find practical solutions to the challenges they face. We provide training and create jobs, reduce energy use and waste, re-connect people with nature and transform whole neighbourhoods. Step by step we’ll go on changing places and changing lives until everywhere is vibrant and green, every community is strong enough to shape its own destiny and everyone can reach their potential.
About the role
Our Green Doctor will support those in need across the region, engaging and offering practical support to people most at risk of fuel poverty, helping to make their homes more environmentally friendly and cheaper to run.
We are seeking someone who is a confident communicator who will engage with the community to deliver informal training and encouraging referrals to the Green Doctor programme.
About you
This role requires a dynamic and dedicated person who can think on their feet, someone with a caring nature who has a strong desire for helping people and is passionate about making a difference. You will need to be highly organised and adaptable as no two days will be the same.
You will undertake assessments; fit practical energy saving measures and then offer energy saving advice to residents.
It’s a unique and challenging role that gives you the chance to make a difference to people’s lives every day.
Appropriate qualifications in energy efficiency would be useful but not vital as we will provide full in-job training for the successful candidates.
Closing date: Midnight on Friday 4th July 2025
Please note: We reserve the right to close this advert at any time.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service.
Make yourself at home
We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.
At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults.
This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Role
The café manager is responsible for leading all team members both paid staff and volunteers in the efficient and self sustaining operation of the cafe. They are responsible for managing the day-to-day operations and financial performance of the café and maintaining high standards. They need to foster a positive environment, which provides consistent, fast, efficient, and friendly service and a high quality experience for both our customers and team members. Team members include paid staff and volunteers some of whom have learning difficulties.
The manager will support and work within the Christian aims and purposes of St Thomas Church, and in accordance with its ethos and values, creating a place for all at the heart of the community.
The Church takes the safety of everyone within the church very seriously and expects that everyone will work within the Church safeguarding policy.
The café manager will be responsible to the Team Vicar at St Thomas Church
Responsibilities
Product:
Manages and develops menus
Initiates, reviews and manages processes to make sure that all staff and volunteers are ensuring food served and delivered is to a high and consistent quality.
Ensures that all team members are educated on our products and services and products are delivered to customers consistently to a high quality.
Initiates, reviews, and manages systems that ensure that all staff and volunteers are inducted and continually trained in food hygiene, allergen awareness and that all statutory records regarding food hygiene, allergens are kept up to date.
Initiates, reviews and manages systems to improve stock control and minimise wastage
Service:
Is the Role Model for outstanding service in the cafe.
Pro-active in solving customer problems and satisfying customers in various situations and can handle conflict and other sensitive issues in a calm and fair manner.
Ensures that all team members provide customers with efficient, friendly, superior service on a consistent basis.
Consistently monitors, coaches and encourages team members to meet excellent service standards.
Assesses and provides adequate resource (paid staff and volunteers) to provide efficient and friendly, superior service and documents this on the weekly rota.
Maintains high cleanliness standards consistently throughout the cafe in the areas of store appearance, merchandise and equipment.
Training and Development:
Ensures a safe, enjoyable place of work for all team members recognising and respecting the unique needs, abilities and potential for development in every individual
Provides ongoing training and development to all team members (staff and volunteers) in the areas of operating standards, customer service and product knowledge.
Demonstrates the ability to lead, effectively communicates and is passionate about the Cafe.
Builds morale and team spirit by fostering a work environment where team members input is encouraged and valued.
Ensures each team member has received proper training to perform as a barista or in any other role effectively and efficiently.
Coaches and counsels team members for improved performance, documenting developmental plans for paid staff as necessary.
With support from your line manager, ensure that employment law and the businesses policies are followed in relation to human resources.
Hold 1 week and 3 month reviews with new employed starters, and with your line manager
Ensure that new starters are fulfilling the duties of their role(s) before the end of their probationary period
Hold annual reviews with employed café staff to celebrate their achievements and to identify areas where additional training or support may be required.
Cafe Operations:
Ensures that all cafe operating procedures are adequately documented and available for all to use
Ensures the Staff handbook is updated regularly
Facilitates on-going training and development of current staff and volunteers.
Promotes and practices safe work habits, identifying and resolving potential safety hazards, operational inconsistencies and any team member or customer incidents.
Provides the necessary health and safety training for staff and volunteers
Documents accidents, conducts initial investigation and determination of root cause in the interest of maintaining a safe work environment
Business
Delivers the agreed financial targets for the café
Develops promotional programmes to deliver the sales targets
Safeguarding
The Church takes the safety of everyone within the church very seriously
and expects that everyone will work within the Church safeguarding policy.
In particular, the Church expects anyone who becomes aware of a safeguarding risk or of actual abuse, to immediately raise this with the Parish Safeguarding Officer.
Those who work with children, young people and/or adults who are vulnerable should have a commitment to:
· Adhere to the church's policies and codes of conduct
· Treat individuals with respect
· Recognise and respect their abilities and potential for development
· Working in ways that meet and develop the personal, spiritual, social and pastoral needs
· Promote their rights to make their own decisions and choices, unless it is unsafe
· Ensure their welfare and safety
· The promotion of social justice, social responsibility, and respect for others
· Confidentiality, never passing on personal information, except to the person you are responsible to, unless there are safeguarding issues of concern which must always be reported to the person you are responsible to and to the safeguarding officer.
Person Specification:
1 Skills
1.1 Good written and oral communication skills
1.2 Good numeracy skills
1.3 Confident, enthusiastic and self-motivated with a great work ethic
1.4 Creative, innovative and willing to implement ideas and professional opinion
1.5 Team player with a demonstrable positive, ‘can do’ attitude and ability to motivate a team including volunteers.
1.6 Motivated by a passion for preparing food with quality and with great service delivery
1.7 Excellent customer service skills and demonstrable experience in a café environment- preferably in management, but not essential.
1.8 Able to show sensitivity and flexibility as circumstances demand
1.9 Resilient and able to work under pressure when faced with complex and demanding situations
1.10 Able to handle conflict and other sensitive issues in a calm and fair manner
Knowledge
2.1 Knowledge of the catering and / or coffee sector
2.2 Possess a high level of coffee art skills and knowledge
2.3 Sound knowledge of Hygiene, Health and Safety
Experience
3.1 Experience of preparing food to safe and high standards
3.2 Experience of working as a barista in a coffee shop
3.3 Experience of working with, supporting and guiding people and volunteers of all ages
3.4 Experience of line managing people
Qualifications
3.1 A good general level of education
3.2 Food Safety and Hygiene level 2
Working Arrangements
40 hours per week between the hours of 8am to 4.30 Monday to Wednesday, 8am to 6.30pm Thursday and Friday, 9 am to 4.30 pm on Saturdays. 10am to 4.30pm Sunday including up to three weekends per month (minimum two)
28 days paid holiday per year plus public holidays.
Plus 1 day paid holiday per year on your birthday
Salary Up to £14.79 per hour depending on experience (Annual £30,763)
Pension scheme
The PCC has a workplace pension scheme with NEST and follows legal requirements . Nest is the workplace pension scheme set up by the government.
You may be automatically enrolled into the occupational Pension Scheme however you may also choose to opt out of this. Should you opt to take out a Personal Pension Plan then this is a private matter between yourself and the financial institution concerned and does not involve the Church in any way.
References:
Excellent and unequivocal references
Current Employer
Former Employer
The client requests no contact from agencies or media sales.
Are you an experienced Infrastructure Operations Manager?
Do you want to be involved in the work of one of the country’s largest charities?
As our Infrastructure Operations Manager you'll drive operational excellence, maintain infrastructure, and foster continuous improvement. Instrumental in ensuring our Technology infrastructure is managed, monitored and supported in a measurable way and is aligned with business expectations.
You’ll empower and develop our people providing technical expertise and leadership. You'll also support your team in building their capabilities and their development using the skills, tools, and standard approaches needed in delivering excellence and value to the business.
Possessing in-depth knowledge of implementation, review and maintenance of the organisation’s technology infrastructure, interfacing closely with the business to understand and support their needs, you'll drive efficiencies and assist in the design and lifecycle management of the infrastructure across the organisation encompassing physical, virtual and with a continued focus on cloud platforms and associated stack technologies.
About you
You’ll have strong technical knowledge and practical experience of the following:
- Microsoft on-prem and cloud stack (AD/AzureAD, Server/Client OSes, Exchange Hybrid, M365, Intune)
- Microsoft Security stack tools(Defender, Security and Compliance, Purview)
- Virtualisation Technologies (VMWare)
- Networking Technologies (LAN/WLAN, WAN/MPLS)
- Storage Management (physical SAN and software-defined)
- Monitoring and management tools (PRTG, SCCM, intune)
- Backup, restore and business recovery processes
- Security Technologies (Firewalls / VPN / Malware Protection / Email & Web Filtering)
With practical experience of securing and hardening above platforms and use of vulnerability management systems, you’ll also have exposure to SIEM/XDR/MDR systems and knowledge and practical experience of Service Management tools.
You’ll have significant experience of implementing and supporting Infrastructure technology solutions, as well as practical experience of Security stack systems including but not exclusively vulnerability management. With experience of securing Infrastructure and EUC technology solutions including Servers, PC’s, Laptops and Tablets (including Kiosk mode), you’ll have previous knowledge of documenting technical implementations and transitioning to support teams.
You'll also have the following skills and knowledge:
- Experience of working in an IT security focused role
- Strong leadership skills able to inspire others
- Strong interpersonal and relationship building skills
- Excellent analytical and problem-solving abilities, to identify and fix issues
- Able to triage and diagnose end user issues efficiently
- Able to remain calm under pressure and focused on tasks
- Knowledge of prioritisation and escalation techniques
- A team player, able to encourage others and take a lead where necessary
- An organised approach to work
- Progressive and keen to improve and develop skills and knowledge of self and team
- A proactive approach to delivering a timely response and solutions for customers
- Excellent communication skills, able to explain technical information to non-technical service users
- A recognition of the need to freely share knowledge
- A flexible approach with a “can do” attitude and willingness to work outside of normal hours if there is a requirement
Working arrangements
This is an 18-month fixed term contract with the start date being as soon as possible.
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
About Us
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Benefits
To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
Interview process
First stage interviews will be a short one-way video interview; successful candidates will then be invited to an interview w/c 14th July.
Our vision is a world free from the fear of heart and circulatory diseases.

This is an exciting opportunity for a motivated, compassionate individual with a passion for social justice to make a real difference in our local community. Reporting to the Trustee Board, this role will be responsible for the overall strategic direction, management and financial sustainability of Stratford-upon-Avon Foodbank. Leading our staff and volunteer team, to provide emergency food and practical support to those in crisis and, in the longer term, working with our partners to help us realise our ambition to ensure everyone has enough money for the essentials, and to end the need for emergency food and foodbanks for good.
Role details:
Location: Stratford-upon-Avon (Hybrid – Fred Winter Centre + flexible/home working)
Hours: Full-time, 37.5 hours/week
Salary: £40,000 - £45,000 (dependent on experience)
Contract:Permanent
Closing Date: 04 July 2025
Key responsibilities:
- Provide strategic leadership and operational oversight of the Foodbank
- Manage staff and volunteers with empathy and professionalism
- Oversee budgeting, fundraising, and partnership development
- Champion our mission to reduce poverty and promote long-term support
You’ll bring:
- Proven senior management experience, in the charity sector
- Strong communication and leadership skills
- Financial and fundraising acumen
- A collaborative and values-led approach
- Passion for supporting people in crisis and tackling poverty
We offer:
- A meaningful role where your work has direct community impact
- 28 days holiday plus bank holidays
- 3% employer pension contribution
How to apply
To apply for the role, please complete the application form and a letter including: :
- Details of why you have applied for the role.
- Details on the qualities you possess which mean you would be an ideal candidate for the role, please refer to the person specification in our job description.
Details of where to send the application letter and application form can be found in the Job Description attached to this ad.
As an equal opportunity employer, we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation. Please note we do not provide VISA sponsorship and unfortunately, we cannot employ you if you do not have the right to work in the UK.
To provide emergency food and support in Stratford-upon-Avon and surrounding areas for people in crisis.
The client requests no contact from agencies or media sales.