Jobs
Service Director Executive Assistant
Salary: Up to £36,000 (depending on experience)
Location: Remote, with two days a week in the Downton office (SP5 3RB) and planned travel elsewhere, including London, for meetings and events.
Hours: 35 hours per week
Contract: Permanent
We have an exciting opportunity for a Service Director Executive Assistant to join our Service Directorate at Help for Heroes. This role will play a key part in maximising the impact of our Service Director, ensuring they are supported to lead effectively across the charity and deliver on our mission to ensure every member of the Armed Forces Community can live well after service.
If you are an organised, proactive and resourceful Executive Assistant with experience supporting senior leaders, this could be the perfect opportunity for you.
Please see below for more information on what just might be your future role.
About the Role
Reporting to the Service Director, you will provide comprehensive executive support, enabling them to operate efficiently and effectively across a broad range of strategic priorities.
You will manage diaries, meetings, communications and travel arrangements, whilst coordinating Service Leadership Team activities and ensuring actions, projects and governance requirements are delivered on time. You'll act as a trusted liaison across the charity, building strong relationships with colleagues and stakeholders and helping to keep the Service Director connected to key priorities, events and opportunities.
Alongside executive support responsibilities, you'll have the opportunity to lead small projects, prepare reports and briefings, and contribute to the smooth running of the wider Service Directorate.
This is a varied and rewarding role that offers the opportunity to work closely with senior leaders and make a meaningful contribution to the work Help for Heroes delivers for the Armed Forces Community.
About You
You'll be highly organised, adaptable and confident working independently whilst managing multiple priorities. You will have excellent communication skills and be comfortable handling sensitive and confidential information with discretion and professionalism.
We are looking for someone with:
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Previous experience as an Executive Assistant or in a similar role supporting a senior executive or director-level leader.
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Excellent written and verbal communication skills.
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Exceptional organisational and time management skills, with the ability to manage competing priorities and deadlines.
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Experience coordinating meetings, diaries, travel arrangements and action tracking.
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Strong stakeholder management skills and the ability to build positive working relationships across teams.
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Experience managing small projects and producing reports, presentations or briefing materials.
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Confidence using Microsoft 365 and a proactive approach to learning new systems and ways of working.
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The ability to work flexibly and adapt to changing priorities in a dynamic environment.
You'll be values-driven, collaborative and motivated by the opportunity to support senior leadership in delivering meaningful outcomes for veterans, serving personnel and their families.
About the Team
Our Service Directorate delivers integrated support and community initiatives across the UK, all aligned with our LiveWell Strategy, ensuring every member of the Armed Forces Community can live well after service.
You’ll join a team of passionate, purpose-driven professionals committed to improving the quality, consistency and impact of our services for veterans, serving personnel and their families. Working closely with colleagues across the charity, you’ll help support our strategic priorities and ensure we continue to deliver services that make a meaningful difference to the Armed Forces Community.
Check out the ‘Our management Team’ page of our website for more detail.
In return we can offer you:
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Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
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29 days’ annual leave plus 8 bank holidays, regardless of service -plus your birthday off to celebrate!
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Opportunity to buy and sell up to 5 days annual leave per year.
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Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
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3 volunteer days per year to support the Help for Heroes community.
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A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.
Closing Date: 30th July 2026
Interview Process: First interviews are expected to take place on the 3rd August 2026 in person in Downton, and will include a task. A final stage interview is anticipated to be held in person in Downton on 6th August 2026. Please note that these dates are indicative and may be subject to change.
We reserve the right to close this vacancy early if we receive a high number of strong applications.
We are committed to equity, diversity and inclusion and welcome applications from all backgrounds.
The client requests no contact from agencies or media sales.
About the Holocaust Educational Trust
The Holocaust Educational Trust (HET) is a leading UK charity dedicated to promoting education and remembrance of the Holocaust through its educational programmes and advocacy efforts, challenging antisemitism and promoting tolerance and understanding to benefit future generations. Working across the UK, the Holocaust Educational Trust partners with schools, universities, communities and policy makers, to educate thousands of young people across the country. Our core educational activities include our flagship Lessons from Auschwitz Project, youth engagement activities and Testimony 360: People and Places of the Holocaust, a digital programme.
Job Description
The Support Officer provides high-quality administrative, logistical and data support to the logistics on the Trust’s programmes, helping to ensure the smooth delivery of the programme throughout the year. Working closely with the wider logistics team, the postholder will be the first point of contact for many participant enquiries and will play a key part in the behind-the-scenes organisation of visits, seminars and events
Key Responsibilities
- Manage and update the database of educational contacts, ensuring records are accurate and up to date.
- Compile reports and statistics relating the Trust’s programmes.
- Administer the Next Steps element of the programme: respond to enquiries via phone and the Next Steps inbox, process submissions, liaise with moderators, chase late submissions and issue certificates to successful participants.
- Maintain Next Steps records and collate statistics so that submission rates can be monitored.
- Process incoming post and respond to telephone and email enquiries from student and teacher participants.
- Book staff and educator travel, accommodation and couriers for visits.
- Provide logistical support on visits to Poland twice a year, and for online and in-person seminars.
- Prepare educational materials ahead of visits and seminars.
- Track project expenses and send invoices.
- Administer educator and project staff compliance records, including DBS checks, required training, safeguarding documentation and signed educator agreements, flagging any gaps to the Designated Safeguarding Lead.
For full details and person specification refer to our application pack.
The client requests no contact from agencies or media sales.
Circa £60,984 per annum
Fixed term (6 month cover starting January 2027)
Part home/Part office (London) based
At the UK Committee for UNICEF (UNICEF UK), we work alongside partners and communities to help realise children’s rights and build a better world for every child. We are committed to an inclusive workplace where people feel valued, supported, and able to thrive – connected by shared values, a sense of purpose and a collective commitment to making childhood unstoppable.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as our Senior Creative Producer (Film & Photography), the creative lead responsible for defining and championing UNICEF UK’s approach to visual storytelling. Leading a talented team of filmmakers and photographers, you will set the vision, standards and creative direction for film and photography across the organisation, creating powerful, audience-led content that inspires action and strengthens our impact for children.
Working across the organisation, you will provide strategic creative leadership, oversee complex UK and international productions, and champion innovation, safeguarding and inclusive storytelling.
We are looking for an experienced creative leader with a strong track record of developing and delivering outstanding film and photography content in an agency or in-house environment. You will bring excellent creative judgement, experience leading creative teams, and a deep understanding of visual storytelling, audience engagement and content production.
You will be passionate about inclusive storytelling and ethical content creation, with the ability to translate insight, strategy, and organisational objectives into compelling creative work. Experience of leading international productions, managing external partners and driving creative innovation is essential.
Act now and visit the website via the apply button to apply online.
Closing date: 9am, Monday 27 July 2026.
Interview date: Week Commencing 17 August 2026 via video conferencing (MS Teams).
In return, we offer:
- excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
- outstanding training and learning opportunities and the support to flourish in your role
- impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
- an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
- the opportunity to work in a leading children’s organisation making a difference to children around the world
Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.
We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London, and the rest of the time from home.We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
The UK Committee for UNICEF (UNICEF UK), a charity funded by supporters, raising funds for UNICEF’s work for children.

Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Location: Remote with regular travel to multiple locations (including Head Office in London)
Contract Type: Full-Time, Standard Contract
Reports to: Executive Headteacher
Responsible for: Curriculum Leads and Teaching Staff
Start Date: 4th January 2027
Please note: Applicants who successfully pass the initial CV screening will be required to submit a full Equal Education Academy application form in line with KCSIE statutory guidance prior to formal shortlisting and interview.
Interview schedule:
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Online interview (45mins) - Friday 28th August 2026.
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In-Person Assessment Day (London) - Friday 11th September 2026.
About Equal Education Academy (EEA)
Equal Education is excited to launch a new online academy for Key Stage 4 students, accredited under the DfE’s Online Education Accreditation Scheme (OEAS). We deliver high-quality alternative education tailored for learners facing barriers to education or with complex needs. This includes young people with SEND, SEMH needs, interrupted schooling, Children Looked After, and those requiring specialist or alternative provision.
Guided by our values of Belong, Empower and Aspire, we provide a safe, inclusive, and aspirational environment. We align with DfE guidance and aim to meet OEAS standards, ensuring that safeguarding, particularly online, is the foundation of our culture.
Purpose of the Role
The Head of Centre will provide strategic and operational leadership for Equal Education Academy, ensuring the delivery of high-quality, inclusive, and trauma-informed online provision. Serving as the Academy’s Special Educational Needs Coordinator (SENCO) and Designated Safeguarding Lead (DSL), the postholder will embed safeguarding, inclusion, and wellbeing into all organisational decision-making.
Key responsibilities include leading SEND and safeguarding strategy (including overseeing the Single Central Record) delivering high-impact staff training, and driving rigorous quality assurance by monitoring and reviewing teaching and learning practices.
Working collaboratively across the Academy and the wider Equal Education Limited group, the Head of Centre will serve as a vital operational bridge, facilitating seamless collaboration and synergy between Equal Education Academy and Equal Education Limited. Operating at the intersection of both entities, the post-holder is uniquely positioned to identify and leverage cross-group resources, optimising them to drive the growth and development of the Academy. By championing alignment across the ecosystem, this pivotal role ensures that the Academy’s functions, team, and strategic objectives are seamlessly integrated within the wider organisation.
Key Responsibilities
1. Strategic Leadership & Quality of Education
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Support the Executive Headteacher in setting the Academy’s strategic direction and ensuring compliance with OEAS/DfE standards.
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Monitor and review teaching and learning across the Academy, using lesson observations, work scrutiny, and data analysis to drive pedagogical improvement.
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Contribute to the Academy Improvement Plan and lead on inspection readiness and quality assurance activities.
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Lead on developing and implementing a program of CPD and training for new staff. Ensuring the team is aligned under the vision and values of the EE Academy.
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Facilitate operational synergy between Equal Education Academy and Equal Education Limited, leveraging group resources to optimise performance.
2. SEND Leadership (SENCO)
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Coordinate all SEND provision, ensuring the identification, assessment, and effective support of learners with complex needs.
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Oversee EHCP management, annual reviews, and the development of targeted Individual Learning Plans (ILPs).
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Oversee PEP management for Looked After Children
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Champion inclusive pedagogy, ensuring all staff adopt trauma-informed and adaptive teaching strategies.
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Manage multi-agency collaboration with families, local authorities, and external professionals to secure positive learner outcomes.
3. Safeguarding and Wellbeing (DSL)
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Serve as the Designated Safeguarding Lead (DSL), maintaining oversight of all safeguarding systems, referrals, and online safety protocols.
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Ensure policies remain compliant with Keeping Children Safe in Education (KCSIE) and best practice.
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Promote a culture of vigilance, ensuring learner wellbeing, attendance, and emotional safety are central to all Academy functions.
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Lead on multi-agency safeguarding processes and provide expert advice to the leadership team.
4. Leadership & Staff Development
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Design and deliver high-impact staff training programs, specifically focusing on safeguarding, online pedagogy, SEND frameworks, and inclusive, trauma-informed practice.
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Lead staff appraisal, coaching, and professional development to ensure high standards of accountability and growth.
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Foster a collaborative, reflective culture, supporting recruitment, induction, and retention.
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Support learner engagement, attendance and successful transition pathways
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Contribute to self-evaluation and school improvement activities
5. Partnership Working, Influence and Professional Representation
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Build and maintain effective relationships with internal stakeholders to drive seamless integration between Equal Education Academy and the wider Equal Education Limited group.Work closely with the Executive Headteacher, Group CEO and relevant members of operational teams to ensure effective collaboration across the group.
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Develop and sustain effective partnerships with families, schools, local authorities, virtual schools, and external agencies.
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Support policy development, implementation, and review.
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Represent Equal Education at professional meetings, conferences, and external forums.
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Undertake any other duties reasonably directed by the Headteacher or Executive Headteacher.
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Contribute to strategic planning and organisational development, effectively pitching ideas and challenging the status quo.
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Ability to constructively and professionally challenge colleagues and stakeholders at all levels, including leadership as necessary, in the interest of managing risk and developing a quality service offering.
Person Specification
Essential Qualifications and Experience
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Qualified Teacher Status (QTS).
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National Award for SEN Coordination (NASENCO).
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Significant (3 years minimum) senior leadership experience in a school, AP, SEND, or online setting within the last year.
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Proven experience in designing and delivering whole-school staff training.
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Extensive (1 year minimum) experience as a DSL (safeguarding) and SENCO (SEND provision).
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Deep understanding of KCSIE, the SEND Code of Practice, and OEAS/DfE requirements.
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Experience in reviewing teaching and learning to drive quality improvement.
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Significant experience supporting children and young people with barriers to learning and/or emerging or complex needs, including those with SEND, SEMH needs, interrupted education, Children Looked After, and learners requiring specialist or alternative provision.
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Significant experience supporting learners with EHCPs and complex needs, while coordinating multi-agency support and collaborating effectively with local authorities, schools, and external agencies.
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Experience contributing to quality assurance, school improvement or inspection readiness activities.
Skills and Attributes
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Strong strategic, operational and project management skills
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Ability to manage complex projects in an organised manner, develop project plans with effective tracking (e.g. Project Initiation documents, gantt charts, reporting on key metrics, meeting key milestones and working to budgets).
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Ability to lead projects and processes in a collaborative way, identifying and engaging key stakeholders to ensure efficiency and avoid duplication of work across a group business structure.
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Demonstrates a commercial mindset, with the ability to articulate business cases, work effectively with budgets and interpret information effectively.
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Excellent communication: capable of building high-trust relationships with staff, families, and local authorities.
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Resilient, reflective and adaptable. A champion of inclusion: deep commitment to supporting vulnerable learners and EEA’s values.
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Strong organisational skills, data-literate and improvement-focused with the abilities to support and develop colleagues.
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Analytical mindset, able to challenge own assumptions and adapt based on learnings.
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Up to date educational landscape knowledge and a desire to remain informed of sector shifts and updates.
General
The post-holder will be provided with the technology required to complete their role. Equal Education works exclusively on Apple devices using Google software.
Equal Education is committed to safeguarding and promoting the welfare of children and young people. All colleagues are expected to share this commitment. The post is subject to Enhanced DBS clearance, right to work in the UK, and two satisfactory professional references (one from the last employer).
Every young person we support is unique and our team isn’t any different. Our differences are our strength when it comes to providing a tailored, human approach to education. We are proud of our people and provide an environment where everyone can bring their most authentic self to work.
Our recruitment practices are carried out in line with equal opportunities and all candidates will be reviewed fairly regardless of age, gender reassignment, sex, race, religion, ethnicity, disability, sexual orientation or any other protected characteristic.
The client requests no contact from agencies or media sales.
We’re seeking a self-motivated, creative, practical person to join our garden makeover team. Working on one of our flagship charitable programmes known as ‘Helping Hands’ this is an immensely rewarding role which has a direct impact on families we support.
This is a unique and diverse role which involves liaising with our families and then designing and delivering personalised garden makeovers for them with teams of corporate volunteers supporting. The end outcome of these projects enables children and young people with complex health needs to access their outside spaces safely which makes a huge difference to their quality of life. Many of these children struggle to leave the home environment, so a safe and accessible garden space is essential to get them outside.
For some examples of the incredible work and positive impact our Helping Hands Team have had on our families through these projects see our website: Transforming home & garden spaces | WellChild
We are also fully committed to upskilling and training the right person to enable them to do this role.
A bit about us:
WellChild, based in Cheltenham, is the national charity for seriously ill children and their families. Through a range of practical and emotional support, training and information programmes, WellChild gives children and young people with complex medical needs the best chance to thrive at home.
Purpose of the Role:
The garden makeover (Helping Hands) team provides practical support to families by enlisting the help of corporate volunteer teams from companies across the UK to undertake one-off improvement projects to create safe, accessible sensory gardens for children and young people with complex health needs.
There are six key parts to this role:
1) Meeting with our beneficiary families to identify the needs for their outside space. Using empathy and active listening to ensure you can gather all the relevant information for a successful transformation.
2) Project design and procurement of materials to deliver a suitable space, that not only meets the beneficiaries needs, but is also delivered within our time and budget specifications.
3) Compile all relevant project documentation and engage with the allocated team of corporate volunteers.
4) Deliver your design over two days (which may include overnight stays depending on project location) with an enthusiastic but often unskilled group of corporate volunteers. You will need to inspire and empower these teams in all elements of the delivery of your project and be the subject matter expert as the sole representative on site from WellChild.
5) Complete post makeover administration on our equipment and communication with the corporate volunteers.
6) Management of each makeover’s financial budgets, for equipment, materials, travel, accommodation as well as a joint monthly tool and equipment budget.
Fairly regularly to complete these garden makeovers, there is a degree of working away from home. For example, you might work on a five-week rotation consisting of two weeks conducting one makeover, over two days, each week. This is predominantly over the Spring and Summer seasons. The remaining time is utilised to undertake site visits and plan for upcoming projects with a hybrid home/office balance. Garden makeovers are completed nationwide so long and frequent travel can be required, and to compensate for this we offer a flexible TOIL policy. Over the Winter months, the role is more office based, with review of risk assessments, and planning of Spring projects. Some project preparation may be required at our store in Innsworth.
You will be able to:
- Demonstrate professional/practical DIY skills including hard landscaping to very tight deadlines
- Provide Inspiration, tutoring and leadership to the groups of volunteers to empower them in using new skills.
- Confidently build relationships quickly in order to communicate effectively, appropriately and clearly with a wide range of people.
- Prioritise own workload and meet tight deadlines, often having to be adaptable and think on your feet in order to make makeovers a success and completed on time.
- Be empathetic and sensitive to a wide range of needs and experiences.
- Develop and implement new, creative, ideas in order to deliver the best outcomes for the makeovers and our families.
- Demonstrate resilience, adaptability and the ability to balance a fast-paced workload with clear forward planning and an eye for detail.
You will have:
- A passion for helping others.
- A desire and commitment to build and deliver the very best results for our beneficiaries.
- Strong communication and organisational skills
- Effectively prioritise and work calmly under pressure
- A good understanding of budgets and competent Microsoft Office user
- A full UK driving license, able to drive a van.
For the full role details please see enclosed advert and Job description documents and contact details for an infomal chat about the role - We will be reviewing applications as they come in for this role and may close it early should we receive sufficient applications.
Support children with complex medical needs and their families.



The client requests no contact from agencies or media sales.
Join us in helping to prevent avoidable blindness across the Holy Land. As our Fundraising Operations Officer, you'll play a pivotal role in supporting fundraising activities, delivering exceptional donor care, coordinating events and appeals, and ensuring the smooth running of our UK office. This is an exciting opportunity for an organised, proactive and people-focused individual to build strong supporter relationships and help grow the voluntary income that enables St John of Jerusalem Eye Hospital Group to transform lives through expert eye care.
The client requests no contact from agencies or media sales.
This is an exciting opportunity to join ATLEU, a leading legal, anti-trafficking and human rights charity, in a vital operational leadership role.
This is a role for someone bringing significant operational management experience, ideally within the charity/NGO and human rights sector. You will be a strategic thinker with excellent organisational skills and able to manage multiple priorities effectively. You will bring your skills and experience to a dedicated team that punches well above its weight and is passionate about transforming individual lives and bringing about long term change.
The Head of Operations will provide leadership in all operational matters, supporting the organisation's mission and long-term objectives, supporting ATLEU’s growth, resilience, and sustainability as well as building a flexible and supportive environment that enables the ATLEU team to do the challenging work that they do.
This role is managed by, and works closely with the Chief Executive. You will be a member of ATLEU’s Senior Management team and work closely with and supervise the work of the People & Inclusion Manager (recently started in post), the Operations & Projects Coordinator, the Project Manager and Philanthropy Manager. The Operations team is a small team that works collaboratively to ensure all areas are covered at all times. As such, you will be willing to chip in and take on tasks of other team members if urgent matters arise or when providing holiday cover.
We are looking for a positive, detail-oriented, creative thinker and problem solver who will build on our reputation for innovation and excellence. You will have a track record of achievement in this field and have excellent interpersonal and communication skills with strong financial and business acumen. You will have experience of and confidence in overseeing a wide remit of cross cutting functions including finance, human resources, office management, information technology and governance and compliance. You will be comfortable learning and acting upon complex and technical information. This role will suit someone who enjoys working with people, is comfortable with autonomy and who thrives in a role which is fast-paced and where no two days are the same. The successful candidate will enjoy working in the office and being available to support colleagues.
The deadline for applications is at 10:00am on Wednesday 19 August 2026. Applications received after this time will not be considered.
Candidates shortlisted for interview will be advised by close of business on Tuesday 1 September 2026. If you do not hear from us by this time, it unfortunately means that you have not been shortlisted for an interview. We regret that we do not have capacity to provide feedback to applicants who are not invited for an interview.
Interviews will be held on Thursday 8 and Friday 9 September 2026.
Candidates may be asked back for a second-round interview.
The client requests no contact from agencies or media sales.
Retail Manager – The Hangar
The Wisdom Hospice | Rochester, Kent £32,000 - £34,000 per annum (dependent on experience) 37.5 hours per week 25 days annual leave plus bank holidays
This is no ordinary retail management role.
At The Wisdom Hospice, every sale helps fund exceptional hospice care for local people and their families. The Hangar is our flagship retail destination - a vibrant, large-format store that redefines what charity retail can be.
Forget traditional charity shops. The Hangar is a unique retail experience filled with high-quality donated stock, exciting discoveries, sustainable fashion, homeware treasures, and ever-changing displays. It is a destination for shoppers, bargain hunters, fashion lovers and supporters alike.
We're now looking for an exceptional Retail Manager to lead this thriving store and take it to the next level.
The Opportunity
This is a rare chance to put your own stamp on a high-profile retail operation while directly supporting a cause that changes lives.
We're looking for a creative, commercially-minded leader who can transform donated goods into compelling retail experiences, inspire customers to return time and again, and build a passionate team of staff and volunteers around a shared mission.
The successful candidate will have the vision to see opportunities where others see stock, the drive to exceed targets, and the people skills to create an outstanding customer experience every day.
What You'll Do
Drive Commercial Success
- Deliver and exceed sales and income targets
- Maximise the value of donated stock through effective pricing and presentation
- Create engaging promotions, events and seasonal campaigns
- Seek new opportunities to increase footfall and revenue
Bring Creativity to Life
- Develop eye-catching visual merchandising and store displays
- Create an exciting and inspiring shopping environment
- Use your flair for retail presentation to showcase stock at its full potential
- Support local marketing and social media activity
Lead and Inspire People
- Motivate, coach and develop a team of paid staff and volunteers
- Create a positive, energetic and inclusive culture
- Recruit and retain volunteers who share our passion
- Deliver outstanding customer service standards across the store
Ensure Operational Excellence
- Oversee day-to-day store operations
- Manage stock flow, rotation and gift aid processes
- Maintain excellent standards of health and safety, compliance and cash handling
- Keep the store looking professional, safe and welcoming at all times
About You
We're looking for someone who is as passionate about people as they are about retail.
You'll bring:
- Proven experience in retail management with responsibility for delivering sales targets
- Strong people leadership and team development skills
- A creative eye for visual merchandising and product presentation
- Excellent communication and relationship-building abilities
- Commercial awareness and sound business judgement
- Confidence using social media and digital tools
- A proactive, hands-on approach and a genuine passion for our cause
Experience in charity retail is highly desirable, but we would also welcome applications from talented commercial retail managers looking to move into the charity sector.
Additional requirements:
- Full UK driving licence
- Good standard of education (A-Level or equivalent)
- Enhanced DBS check required
Why Join The Wisdom Hospice?
This is more than a retail management position.
It's an opportunity to lead a store with real purpose, inspire a community of supporters, and generate vital income that helps deliver outstanding hospice care across Kent.
You'll be joining an organisation that is passionate about its mission, ambitious about its future, and committed to finding the right person to help make The Hangar the premier charity retail destination in the region.
Apply Now
If you're a dynamic retail leader with commercial flair, creative vision and a passion for making a difference, we'd love to hear from you.
Apply Now
If you're a dynamic retail leader with commercial flair, creative vision and a passion for making a difference, we'd love to hear from you.
Join The Wisdom Hospice and help turn retail success into life-changing care.
£38,240.28 pro rata + Excellent Benefits
30–37 hours per week
Hybrid / Nottingham NG2 2JD
Help us shape the future of care and support for older people.
We are looking for a highly capable and ambitious Director of Care and Support to lead the next stage of development for our care services.
This is a senior leadership role, with responsibility for our Day Care and Home Support services, as well as our Home Care services, which are in development. The postholder will act as the CQC Registered Manager for our regulated care activity, ensuring that our services are safe, high quality, person-centred, compliant and ready to grow.
This is an exciting opportunity for someone who combines strong care leadership with commercial awareness, operational grip and a genuine commitment to improving later life. You will help us build services that families trust, staff are proud to deliver, and older people experience as compassionate, reliable and life-enhancing.
About the role
As Director of Care and Support, you will provide strategic and operational leadership across a varied portfolio of services. You will be responsible for quality, compliance, people, performance, budgets and service development.
You will lead managers and staff to deliver excellent services, while also developing our care offer so that it is sustainable, responsive to local need and aligned with our charitable purpose.
You will ensure that our regulated service meets CQC requirements and that strong systems are in place for safeguarding, quality assurance, risk management, care planning, supervision, training, audit and continuous improvement.
This is a role for someone who can think strategically, act decisively and stay close enough to operational detail to know whether services are genuinely working well for the people who use them.
What we are looking for
We are looking for someone to help us create and launch something new – someone with significant experience in adult social care, community services, home care, or a closely related field. You will understand what good care looks like and have the leadership skills to make it happen consistently.
You will bring strong knowledge and experience of CQC-regulated services, safeguarding, quality assurance and person-centred care. You will also have experience of managing people, budgets, performance and change.
Just as importantly, you will be warm, professional, resilient and values led. You will be able to build trust with staff, families, partners, commissioners, trustees and regulators, while holding high standards and addressing issues when needed.
Why join us?
This is a chance to make a real difference at an important point in our development. We have clear ambitions for our care and support services, and we are looking for a leader who can help us turn those ambitions into high-quality, sustainable services for older people and their families.
You will join an organisation with a strong local reputation, a clear charitable purpose and a commitment to doing the right thing for the people we support. We're small but have big ambitions!
As an employee of Age UK Nottingham & Nottinghamshire, you will be eligible for our attractive package which includes 24 days' annual leave (pro rata) plus public holidays, flexible working, and a 4% employer contribution pension (in line with auto-enrolment rules). You will also have access to a Blue Light Card, BUPA Employee Assistance Programme and a range of retail, travel and lifestyle employee discounts.
For full details and to download an application pack, please visit our website via the apply button.
Closing date: 10.00am on Monday, 3rd August 2026.
We are committed to equality, diversity and inclusion and welcome applications from people of all backgrounds.
Registered Charity Number: 1067881
The Belay Foundation supports adoptive, kinship and special guardianship families raising children who have experienced early developmental trauma, often alongside neurodiversity. Founded in 2020 from lived experience, Belay offers something many families struggle to find elsewhere: practical, in-home support and expert guidance that’s genuinely trauma-responsive, delivered by people who understand what these families are living through.
Why now? - Belay has just spent a year strengthening its foundations - redesigning services, building organisational capacity and setting an ambitious growth plan. The groundwork is done. What we need now is a permanent CEO with the vision to take a small, high-impact charity and turn real momentum into lasting change - for families and for how the sector understands and responds to developmental trauma.
About the role - You’ll provide strategic and financial leadership across a small team, working closely with an exceptional Board and Belay’s Founder, who remains closely involved as Services Director. You’ll lead fundraising and income diversification, shape Belay’s public voice and ensure the organisation’s trauma-responsive, DDP-informed model continues to deliver real impact as it scales.
This is a rare chance to take the helm of an organisation with an innovative model, a loyal community and genuine room to grow - and to leave your mark on how the UK supports some of its most vulnerable children and families.
Please see the CEO Application Pack for further details, including the full job description and the application/ interview process.
The Belay Foundation aims to improve the life chances of children in adoptive, kinship care and special guardian families.
The client requests no contact from agencies or media sales.
Welcare is looking for an enthusiastic and experienced manager committed to supporting local families to lead and manage their Family Centre and Family Resilience service in Redhill.
The Family Centre is part of a local integrated system with a wide range of partners that builds family resilience in Surrey and seeks to improve life chances for the most vulnerable children.
You would manage a small, dedicated team of family support workers and have lead responsibility for supervising their work and ensuring delivery of our sub-contract with the YMCA.
Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role.
Interview date: 19 August
The successful candidate will have empathy with Welcare’s Christian values base.
An inclusive workplace We are committed to policies and practices of equality, diversity and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Please submit your CV and covering letter through the CharityJobs portal. Shortlisted candidates will be required to complete our pre-interview application form prior to interview
Our mission is to work alongside parents and carers to give children secure and confident childhoods and to enable them to thrive in the future.



The client requests no contact from agencies or media sales.
At Barnardo's, our purpose is to transform the lives of the UK's most vulnerable children and our vision is to realise Thomas Barnardo's dream of a world where no child is turned away from the help that they need.
Would you like to be involved in this unique opportunity to support Young People in the Achieving Change Together Plus Service, Barnardo's Cymru?
Who are the Achieving Change Together Plus Service?
The Barnardos Achieving Change Together Plus Service will provide support for disabled young people (18-25) who live in Blaenau Gwent. This service will extend the support that is currently provided by the Achieving Change Together Service (0-18)
Service Aims
- Provide opportunities for young people to gain skills and confidence to lead happy and fulfilled lives.
- Provide opportunities for young people to engage in their local communities, building their resilience and reducing isolation.
- To work in partnership with other services and organisations to provide a holistic plan of support for the family.
- Facilitate group work to promote skills development, confidence and independence.
- To support and enable disabled young people to access mainstream, specialist and community resources that meets their needs.
- To promote and increase inclusion and accessibility within communities.
What does the Job Role involve?
As a project worker (PW1), your duties will include:
- Utilising effective communication skills to engage young people and families to build collaborative relationships.
- Supporting young people and families to identify strengths and prioritise support needs.
- Planning, facilitating and evaluating groupwork programmes and one to one support.
- Maintaining accurate recordings.
- Celebrating achievements / successes.
- Establishing, developing and maintaining productive working relationships with colleagues and other agencies.
You will have:
- Experience of working with young people and their families.
- Experience of undertaking assessments with young people to co-produce holistic support plans.
- Experience of planning, facilitating and evaluating group programmes.
- Knowledge and experience of safeguarding.
- Ability to prioritise, organise, self-motivate and work on own initiative.
- Experience of partnership working with a range of voluntary and statutory agencies.
Additional Information:
Please include as much relevant detail in your application to demonstrate how you fulfil the requirements of our job role, as outlined above and in the Job Description/Personal Specification.Experience can be from previous employment, education, training, volunteering etc.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
We're here to help children and young people feel safer, happier, healthier and more hopeful – and have somewhere they feel they belong.
The client requests no contact from agencies or media sales.
Job Description: Head of Services
Reports to: Chief Executive
Location: Woking, Surrey
Hours of Work: Full time, 37.5hrs per week
Salary: £42,000 - £45,000 (DOE, pro rata)
About Us:
At York Road Project, we are dedicated to transforming the lives of individuals experiencing homelessness in Woking. We believe in harnessing the unique strengths and potential of each individual to create a pathway towards stability and independence.
The Role:
We are looking for a proactive and organised Head of Services, providing full operational leadership across our Accommodation Services and Day Centre Services, ensuring safe, consistent and effective delivery across all frontline provision.
This includes:
- Direct Access Accommodation (10 beds)
- Move-on properties (14 beds)
- Day Centre Services
- Frontline staff across both services
The role holds full responsibility for day-to-day operational delivery and decision-making within services, ensuring they run safely and effectively, with only critical or strategic issues escalated to the Chief Executive.
The role also provides management oversight of property, compliance and health and safety functions delivered by the Facilities Manager and wider staff teams.
Key Responsibilities:
Service Oversight
- Provide operational leadership across both services, ensuring safe, consistent and effective delivery.
- Support and enable staff delivering day-to-day services, providing clear leadership, guidance and appropriate autonomy within agreed standards.
- Maintain service quality, structure and consistency, stepping in where required to resolve operational issues.
- Promote a collaborative, trauma-informed working culture where staff are empowered to deliver services effectively.
- Use service delivery data, client feedback and staff insight to support continuous improvement.
- Ensure accurate recording of service activity and outcomes is maintained.
Accommodation & Day Centre Services
- Provide management oversight of Direct Access Accommodation and move-on properties, ensuring safe and effective delivery.
- Ensure occupancy levels, allocations and housing processes are effectively managed by operational staff and administrative support functions.
- Maintain operational oversight of property standards, compliance systems, inspections, maintenance reporting and fire safety processes delivered by the Facilities Manager and wider staff teams.
- Ensure compliance with HMO requirements, supported housing standards and organisational procedures through monitoring and escalation where required.
- Provide leadership and support to staff responsible for housing management functions, ensuring systems are followed consistently.
Safeguarding & Risk Management
- Provide oversight of safeguarding across all services, ensuring procedures are followed consistently.
- Ensure safeguarding systems, risk assessments and incident management processes are implemented effectively.
- Monitor safeguarding activity and ensure appropriate action and escalation.
- Support staff in managing safeguarding concerns, complex needs and high-risk incidents.
- Ensure safeguarding concerns are escalated in line with organisational and statutory requirements.
Health & Safety
- Provide management oversight of health and safety across all services, ensuring safe and compliant working environments.
- Work alongside the Facilities Manager to ensure health and safety policies, risk assessments, inspections and safe systems of work are effectively implemented and maintained.
- Monitor operational health and safety activity within services, ensuring hazards, incidents and safety concerns are identified, recorded and escalated appropriately.
- Ensure safe systems of work are followed across services, including lone working procedures and site safety processes.
- Escalate serious health and safety concerns in line with organisational procedures.
Staff Leadership & Management
- Provide supportive leadership across both services, fostering a stable and positive working environment.
- Lead supervision, reflective practice and performance management conversations.
- Promote a trauma-informed approach across the team.
- Build a culture of accountability, openness and professionalism.
- Oversee recruitment, induction, training and development.
- Manage rotas and staffing levels to support service delivery and wellbeing.
- Ensure staff are supported in managing complex and challenging situations.
Reporting, Service Development & Operational Oversight
- Oversee referrals, allocations and engagement pathways across services.
- Maintain oversight of operational data, ensuring accuracy and reliability.
- Monitor service performance, demand, outcomes and operational pressures.
- Produce regular reports for the CEO covering activity, performance, risks and outcomes.
- Analyse data and feedback to identify trends and service improvement opportunities.
- Support development of effective client progression pathways.
On-Call & Operational Cover
- Participate in a Monday–Friday on-call rota.
- Respond to urgent operational incidents and staffing issues.
Professional Standards & Ways of Working
- Work in a trauma-informed, person-centred and non-judgemental way across all service delivery.
- Maintain confidentiality and comply with GDPR and organisational policies.
- Work collaboratively with partner agencies to support positive outcomes for clients
- Maintain clear and appropriate professional boundaries with clients, staff and external partners.
- Manage workload independently, prioritising competing demands effectively.
Knowledge and Skills:
Essential
- Significant experience leading frontline or community-based services delivering high‑quality, trauma‑informed emotional and practical support.
- Strong track record of supervising, developing, and supporting staff and volunteers, including performance management and professional growth.
- Demonstrable experience of safeguarding adults and/or children at risk, with confident use of safeguarding processes.
- Proven ability to oversee operational service delivery in complex or high‑pressure environments and make sound, independent decisions.
- Experience setting service aims, outcome objectives, and KPIs, and reporting performance to senior leadership, commissioners, or governance boards.
- Ability to reach, engage, and develop services for vulnerable or underserved groups.
- Experience working collaboratively with partner agencies and external stakeholders to deliver integrated support.
- Skilled in managing competing priorities while maintaining service quality and compliance.
Desirable
- Working within homelessness, supported housing or related sectors.
- Delivery of trauma-informed services.
- Involvement in service development, redesign or improvement projects
- Setting and monitoring KPIs or outcome frameworks
- Managing budgets or operational resources.
- Working with volunteers in service delivery.
Personal Attributes
- Ability to manage competing priorities under pressure.
- Resilient and confident working in complex environments.
- Commitment to supporting people experiencing homelessness.
- Positive attitude, maintains a positive attitude even in challenging situations.
- Future-orientated, has a forward-thinking perspective, anticipates future needs or issues and plans accordingly.
- Team worker, demonstrates a commitment to strong collaborative work by actively engaging with colleagues, volunteers, external partners and to be accountable for the outcome.
- Ownership, a willingness to take ownership of tasks and projects and to be accountable for the outcomes.
- Aligned with the values and mission of York Road Project.
Benefits:
- Holiday entitlement of 25 days per annum, plus bank holidays (pro-rata)
- Pension Scheme.
- Birthday day off.
- Medicash healthcare plan,
- Flexible working and hybrid working opportunities.
Please submit a covering letter along with your CV, addressed to our CEO, Cherisse Dealtry
The client requests no contact from agencies or media sales.
To provide visionary and values-driven leadership for Hull KR Foundation, building upon its
established impact and reputation to deliver the next phase of sustainable growth,
innovation, and community transformation.
The Director of Foundation will strengthen the Foundation’s role as a catalyst for positive
social change across Hull and the wider region, deepening engagement with communities,
partners, and stakeholders.
The postholder will drive the evolution of the organisation by expanding its reach,
diversifying income streams, and enhancing the quality, scale, and measurable impact of its
programmes. This includes aligning the Foundation’s work with emerging social needs,
widening participation, and ensuring that services continue to improve health, wellbeing,
education, and life opportunities for all beneficiaries.
The Director of Foundation will champion the values and identity of Hull KR, leveraging the
power of sport to inspire, connect, and empower communities, while maintaining strong
governance, financial sustainability, and organisational resilience. Through collaborative
leadership, they will develop a high-performing team and foster strategic partnerships that
position the Foundation for long-term success in its next phase of development.
Ultimately, the role exists to ensure the Foundation not only builds on its strong
foundations but evolves into an even more impactful, ambitious, and influential
organisation, capable of delivering lasting and meaningful change.
To achieve this, you’ll be a skilled communicator and influencer, able to lead continuous
improvement across a talented team, and to work successfully with external stakeholders at
a senior level. You’ll be motivated by delivering impact, including by supporting others to do
a great job, and through the right systems and processes. You’ll be comfortable working at
pace and navigating uncertainty as we continue to build The Foundation’s future. And of
course, you’ll be driven by our vision of Stronger, Connected and Thriving Communities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role
This is a management position, known internally as Head of Therapeutic Services, with both strategic and clinical responsibility. As Therapeutic Services Manager, you will drive and develop our therapeutic offer, ensuring that our young people receive high-quality, evidence-based, and culturally responsive care. You will lead our team of multi disciplinary therapists, providing clinical oversight and operational support, and hold a small caseload of clients. You will also manage and oversee our weekly group therapy sessions on Tuesday afternoons in Croydon.
As a member of the Senior Leadership Team, the Therapeutic Services Manager will contribute to organisational strategy, safeguarding, service development and build strong working processes across the different strands of Play for Progress. You will work closely with the Executive Director and senior leadership team to shape the organisation’s Therapy Department.
Key Responsibilities:
Strategic Leadership and Service Development
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Provide strategic leadership for all therapeutic services, including individual therapy, group work, and psychosocial support programmes
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Develop and implement the clinical strategy aligned with the charity’s mission and the specific needs of traumatised young refugees
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Represent therapeutic services within the Senior Leadership Team.
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Contribute to organisational planning, annual reports and funding reports.
Clinical Practice
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Maintain overall responsibility for clinical quality and standards of practice (clinical and non-clinical) to multi-disciplinary colleagues.
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Ensure all therapeutic work is grounded in trauma-informed and culturally sensitive, anti-racist practices.
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Provide clinical supervision to therapists and frontline staff.
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Maintain a small therapeutic caseload, modelling excellent trauma-informed practice.
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Support therapists with complex clinical work and risk management.
Safeguarding
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Act as one of the Designated Safeguarding Leads.
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Provide safeguarding support and oversight to the therapy team.
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Respond to safeguarding concerns arising from therapeutic work.
Operational Management
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Oversee referrals and allocation of one-to-one therapy.
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Monitor and manage therapy waiting lists and service capacity.
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Coordinate delivery of weekly Creative Arts Therapy programmes.
Team Leadership
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Line manage and support a small team of therapists and therapeutic support workers
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Foster a reflective, compassionate, trauma-informed and well-supervised working culture
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Provide day-to-day support on clinical and operational matters.
For detailed job description see attached Job Pack.
Who You Are
Essential
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Qualified therapist (e.g. BACP, UKCP, BPS, or equivalent accreditation) with substantial post-qualification experience
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Demonstrable experience working therapeutically with children and young people who have experienced trauma, ideally including refugee or forced migration contexts
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Strong understanding of complex trauma, PTSD, loss, grief, and the psychosocial impacts of displacement and persecution
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Good skill or ability to provide clinical supervision
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Knowledge of safeguarding legislation and practice in the UK
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Cultural humility and experience working across cultural and linguistic differences
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Experience managing or leading a small team
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Strong communication and interpersonal skills
What We Offer
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A flexible, supportive and genuinely values-driven working environment
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The chance to be part of an organisation doing vital and meaningful work with young people
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20 days annual leave pro rata, plus bank holidays
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Pension - 5% contributory pension scheme with 3% employer contribution
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Hybrid and flexible working arrangements
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Regular supervision and access to professional development opportunities
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A warm, diverse and inclusive team that reflects the communities we serve
Our Commitment to Equity, Diversity & Inclusion
Play for Progress is an equal opportunities employer. We warmly welcome applications from people of all backgrounds, and particularly encourage applications from Black, Asian and minoritised ethnic communities and from people with direct, generational and/or indirect lived experience of the refugee or asylum journey. We believe that a team which reflects the diversity of the young people we support makes us stronger and more effective in our work.
If you require any adjustments to support you through the recruitment process, please feel free to contact us.
Please submit application via Charity Jobs or download the application pack for email submissions by Sunday 2nd August, 23:59.
We are a creative community modelling compassionate approaches to migration centred on wellbeing, cohesion + solidarity.
The client requests no contact from agencies or media sales.



