Jobs
About Katherine Low Settlement
Katherine Low Settlement is a busy, local charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.
We run a range of our own community services to support local older people and children, young people, and their families from refugee communities. We campaign for social change. We incubate and support other charities and social businesses to thrive. Each week we work with 30+ charities and community groups supporting more than 1,000 people.
About the Role
The Lead Youth Worker plays a key role in shaping, coordinating and delivering high-quality youth provision within the Future Foundations programme at KLS. Reporting to the Head of Future Foundations, this role combines hands-on youth work with leadership, coordination and safeguarding responsibility, ensuring that children and young people are supported through safe, inclusive and engaging activities that promote their personal, social and educational development.
You will lead on the planning, delivery and evaluation of homework clubs, youth activities, trips and holiday programmes, while line-managing and supporting two Youth Workers and supervising interns and volunteers. You will work closely with families, schools, community partners and colleagues across KLS to provide joined-up, responsive support for young people. This is a people-centred leadership role requiring strong safeguarding practice, excellent organisational skills, and the ability to build trusting relationships. You will champion youth voice, promote positive behaviour and inclusion, and contribute to continuous improvement through reflection, data and learning.
Interviews are expected to take place during the week commencing 3 August 2026.
Key Responsibilities
Youth Club & Holiday Programme
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Lead the planning, delivery and evaluation of the youth club for newly arrived young people, within Future Foundations, ensuring sessions are safe, inclusive, engaging and developmentally appropriate.
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Develop session plans and programmes that support young people’s learning, wellbeing and confidence, using participatory and youth-led approaches.
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Lead the delivery of the weekly youth club, including wellbeing activities, workshops and targeted interventions for newly arrived young people.
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Lead the planning, coordination and delivery of school holiday provision, including half-term, Easter and summer programmes, ensuring appropriate staffing, safeguarding and risk management arrangements are in place.
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Work closely with the youth caseworker to encourage engagement and participation of young people at Southfields Academy International Department with the youth club.
Safeguarding, Behaviour & Inclusion
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Ensure all practice aligns with safeguarding policies and supports young people’s personal, social and educational development.
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Maintain accurate safeguarding records, risk assessments and incident reports.
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Lead on behaviour management and restorative approaches, supporting staff, volunteers and young people to resolve issues constructively
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Deliver safeguarding briefings and provide ongoing guidance and support to volunteers and interns.
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Promote a culture of safety, inclusion, respect and positive behaviour across all activities.
People Management & Support
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Line-manage and support two youth workers through regular supervision, mentoring, appraisal and performance management.
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Support with supervising interns, including managing timetables, providing guidance and coordinating with KLS colleagues.
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Work with the Head of Volunteering and youth team to recruit, support, train and develop volunteers and interns, ensuring they understand their responsibilities and contribute safely and confidently to activities
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Coordinate workloads across the youth team, ensuring staff, volunteers and interns are appropriately supported, work safely and maintain consistent standards of practice.
Youth, Family & Community Engagement
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Build strong, trusting relationships with young people and their families, ensuring clear communication and inclusive engagement.
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Liaise with families/carers to share information about activities, expectations and support needs.
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Build and maintain effective relationships with local youth organisations, schools and partner agencies.
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Represent KLS at relevant meetings, forums and community events.
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Refer young people and families to internal casework, advice or external services as appropriate.
Monitoring, Evaluation & Reporting
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Support the Head of Future Foundations with monitoring outcomes, collecting feedback and using data to improve programme quality.
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Maintain accurate records, including registers, consent forms and monitoring data.
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Contribute to internal and external reporting, including funder and trustee reports.
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Contribute evidence, case studies and monitoring information to funding applications, reports and evaluation processes.
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Ensure the voices, experiences and ideas of young people inform programme development, decision-making and evaluation.
Resources, Budgets & Planning
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Monitor expenditure and manage resources, equipment and activity budgets in line with agreed financial procedures.
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Ensure effective use of resources and value for money across youth provision.
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Support the planning of annual programmes of activity in collaboration with colleagues, young people and families.
Collaboration & Organisational Contribution
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Work closely with colleagues across Future Foundations to provide high-quality, joined-up support.
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Coordinate the School Years Working Group, supporting colleagues to share learning, collaborate effectively and deliver consistent, high-quality programmes across Future Foundations.
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Communicate effectively across teams to enhance service delivery and organisational learning.
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Participate in supervision, appraisals, training and reflective practice.
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Work in line with KLS’s values, policies and procedures at all times.
Person Specification
Essential Experience
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Experience of working with refugee communities and/or children and young people and/or other vulnerable groups, with a strong focus on placing participants’ needs at the centre of service planning and delivery.
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Experience of planning, delivering and contributing to reporting for projects within the voluntary or community sector (preferably with refugee or sanctuary-seeking communities).
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Strong organisational skills, with the ability to manage multiple priorities and maintain high professional standards.
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Experience of working sensitively with young people affected by mental health challenges and past trauma, with an empathetic, non-judgemental approach and the ability to build supportive but appropriately boundaried relationships.
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Up-to-date knowledge of best practice in safeguarding and promoting the welfare of children and young people, and the ability to apply this in practice.
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Confident IT skills, including use of the Microsoft Office suite, email, internet-based tools and social media.
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Commitment to KLS’s mission, vision and values.
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Passion for social justice, education and championing the strengths of families from refugee and sanctuary-seeking communities.
Desirable Experience
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Demonstrable experience of managing and supporting volunteers.
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A recognised qualification in youth work, teaching or a related field.
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Experience of monitoring and evaluating projects, including collecting evidence of impact and contributing to reports for funders.
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Ability to communicate in another language, particularly Arabic, Somali, Farsi, Amharic and/or Tigrinya.
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Knowledge of Battersea, Wandsworth or similar local communities.
Other Requirements
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Willingness to work evenings - Monday or Tuesday evenings are a requirement and occasional Wednesday and Thursday evenings
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Enhanced DBS check required (to be undertaken upon appointment)
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Participate in regular supervision and annual appraisals; help to identify your own job related development and training needs.
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Always work with anti-discriminatory, empowering practice, ensuring everyone is treated with dignity and respect.
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Adhere to Katherine Low Settlement’s code of confidentiality, safeguarding and equal opportunities policies.
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Undertake your role in a professional manner and maintain a high-quality standard of work in accordance with the aims, values and ethos of KLS.
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Excellent communication skills, both written and verbal, with the ability to engage effectively with young people, families, colleagues and partner organisations.
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Ability to motivate, support and encourage young people to build confidence, skills and aspirations.
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Ability to work effectively as part of a small team, while also working independently, using initiative.
Further Information
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Katherine Low Settlement is committed to equal opportunities.
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All offers to work at Katherine Low Settlement are subject to two satisfactory references, which is standard KLS policy applicable to all roles. KLS also ask for an enhanced DBS check.
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You will adhere to matters of confidentiality concerning this role and the KLS team.
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An induction is given to new staff, which includes sharing our policies and procedures relevant to this post.
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There is a 6-month probation period for this role.
We work to reduce poverty and isolation and bring the community together.
The client requests no contact from agencies or media sales.
About KLS’ Future Foundations education team
Future Foundations is an education programme of Katherine Low Settlement. Since 2004, KLS’ Future Foundations education team of 10 part-time staff and over 100 volunteers, have supported young refugees and their families in Battersea and the London Borough of Wandsworth to thrive in their education. Through mentoring, family support, casework and homework clubs, we provide the tailored support each young person and their family (if they have one) needs to overcome the barriers to education they face at home and school.
Key Objectives for this Role
Working closely with the Lead Youth Worker and Youth Worker you will help create safe, engaging and inclusive opportunities for children and young people to learn, build confidence and develop positive relationships.
Homework Clubs
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Support the running and planning of two weekly homework clubs for children age 5 - 14.
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Contribute to the development of engaging session plans and learning activities.
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Research and source resources and materials to support activities and learning.
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Support to plan and run engaging and fun activities/ongoing projects for children attending the clubs.
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Use participatory approaches to ensure young people help shape activities and programme development.
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Encourage children and young people to take ownership of activities and contribute to decision-making within the clubs Implement our behaviour management policy and work from a trauma informed perspective.
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Support the registration and onboarding of new participants, ensuring records and consent information are accurate and up to date Liaise with families/carers when necessary.
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Maintain accurate records, registers, case studies, feedback, photographs and other monitoring information in line with organisational requirements and funding obligations.
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Maintain excellent safeguarding practices.
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Support the wider Future Foundations team to identify support needs and make referrals to appropriate external services and partner organisations.
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Provide cover for youth, mentoring and homework club sessions when required.
Trips and activities
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Support the planning and delivery of an annual programme of educational, recreational and enrichment activities, including trips during school holidays.
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Ensure that this is done in collaboration with children, young people, their families and other KLS projects.
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Assist with the summer programme development, organisation and delivery.
Teamwork and reporting
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Work with Future Foundations team members to coordinate work, refer young people and/or parents/carers to our casework and advice team.
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Work with Community Learning Coordinator to refer and encourage parent participation in workshops and other activities at KLS.
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Contribute information, case studies and impact data for reports to funders, trustees and other stakeholders.
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Communicate well with other teams within KLS to provide a high-quality service to our members
Other Duties
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Participate in regular supervision, team meetings and annual appraisals; help to identify your own job related development and training needs.
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Always work with anti-discriminatory, empowering practice, ensuring everyone is treated with dignity and respect.
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Adhere to Katherine Low Settlement’s code of confidentiality, safeguarding and equal opportunities policies.
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Undertake your role in a professional manner and maintain a high-quality standard of work in accordance with the aims, values and ethos of KLS.
The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.
Person Specification
The following skills and experience are required for this post:
Essential
- Experience of working with refugee communities and/or children/young people and/or vulnerable groups ensuring that clients’ needs are at the forefront of service planning and delivery
- Experience of planning, delivery and reporting in a similar voluntary sector project (preferably with refugee communities)
- Excellent communicating skills (oral and written) with refugee young people, their families, staff and partner organisations
- Ability to motivate, support and encourage young people
- Ability to work as part of small team, whilst also working independently
- Personal attributes: hard working, organised, takes initiative, reliable, patient, high professional standards
- Experience and sensitivity working with young people who are affected by mental health issues and past trauma.Empathetic, non-judgemental and able to form supportive but boundaried relationships with young people
- Knowledge of up-to-date best practice as regards safeguarding the welfare of children
- Excellent IT skills including MS Office suite and ability to use Internet, email and social media
- Committed to KLS’s mission, vision and values
- Passionate about social justice, education and championing the value of families from refugee communities
Desirable
- Track record of managing volunteers
- A recognised teaching and/or youth work qualification
- Experience of monitoring and evaluating projects effectively and ensuring that they are consistently meeting needs and being able to demonstrate value to funders
We work to reduce poverty and isolation and bring the community together.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.
As the UK’s leading university access organisation, our staff team is helping over 60,000 young people each year at its 46 learning centres across England and Scotland, and we plan to scale-up our provision over the coming years.
We are looking for a Fundraising Manager (Trusts and Foundations) to join our high-performing and talented fundraising team, all of whom have a genuine passion and enthusiasm for our mission to support young people achieve their ambitions.
You will be working with a diverse range of supporters - from family trusts through to major grant-giving foundations. You will have the opportunity to play a key role in managing and stewarding our current partnerships, and securing new supporters in order to meet and exceed our ambitious fundraising targets.
This is a varied and exciting role, ranging from rolling your sleeves up to meet a tight deadline, completing a bid for a major new funding opportunity, through to leading and inspiring team members to meet our strategic goals.
The role at a glance
Contract:
Full-time, permanent
Start date:
September 2026 (or as otherwise agreed)
Working hours:
09:00-17:30, Monday to Friday.
Our Head Office team typically works in-person 4 days per week with 1 day from home. The in-person time will mainly be in the office with other members of the team, but will also include regularly attending meetings and events at corporate partners and hosting them on visits to IntoUniversity centres.
Salary:
£43,000 - £48,000 (including £2,800 London contribution) Depending on experience
Location:
IntoUniversity Head Office, 95 Sirdar Road, London W11 4EQ
Annual Leave:
33 days (inc bank & public holidays)
+ 3 closure days (two in December and one in July)
+ additional length of service entitlement
(one day per year of service, up to 5 days)
IntoUniversity provides local learning centres where young people are inspired to achieve.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.
As the UK’s leading university access organisation, our staff team is helping over 60,000 young people each year at its 46 learning centres across England and Scotland, and we plan to scale-up our provision over the coming years.
We are looking for a Corporate Partnerships Manager to join our high-performing and talented fundraising team, all of whom have a genuine passion and enthusiasm for our mission to support young people achieve their ambitions.
Working with our Assistant Director of Development, this is an opportunity to play a key role in developing and maintaining the charity’s key relationships with businesses that are local, national and international in stature.
The role will include stewardship of your own portfolio of the charity’s most critical corporate supporters and oversight of our corporate staff engagement programme. This is a dynamic and varied role - ranging from taking senior representatives from a corporate supporter to watch our programme in action, bidding for a major new partnership, rolling your sleeves up to meet a tight deadline, to managing and developing your team members.
The role at a glance
Contract:
Full-time, permanent
Start date:
September 2026 (or as otherwise agreed)
Working hours:
09:00-17:30, Monday to Friday.
Our Head Office team typically works in-person 4 days per week with 1 day from home. The in-person time will mainly be in the office with other members of the team, but will also include regularly attending meetings and events at corporate partners and hosting them on visits to IntoUniversity centres.
Salary:
£40,000 - £46,000 (including £2,800 London contribution) Depending on experience
Location:
IntoUniversity Head Office, 95 Sirdar Road, London W11 4EQ
Annual Leave:
33 days (inc bank & public holidays)
+ 3 closure days (two in December and one in July)
+ additional length of service entitlement
(one day per year of service, up to 5 days)
IntoUniversity provides local learning centres where young people are inspired to achieve.



The client requests no contact from agencies or media sales.
This brand-new, exciting role at War Child will provide crucial administrative and operational support to the Ambassador & Advocate team, helping the team to manage high-profile relationships and deliver Ambassador and high-profile events effectively.
The role will have a focus on supporting event delivery connected to Ambassador engagement at War Child, playing a key part in the planning and execution of events such as ‘Most Wanted’ and War Child’s annual flagship gala, the Wassail. This includes assisting with operational tasks in the lead-up to events, attending meetings, coordinating logistics and providing on-the-day support to ensure events run smoothly. The postholder will work closely with the Lead Events Producer to deliver a seamless experience for guests and Ambassadors, contributing to War Child’s fundraising and relationship-building objectives.
The role will also play a key part in supporting the team deliver relationships at War Child, ensuring strong systems and processes are maintained across the team. They will support on Ambassador-related activity such as invoice management and the preparation of briefing materials and impact reports. They will also support fundraising activities delivered by the team such as prize draws and auctions and assist with the vetting of new high-profile individuals.
The team regularly comes together in our London office for collaboration, relationship-building and key meetings. The successful candidate will be expected to attend these in person and support events in London and elsewhere when required.
If you share our values and believe that children’s lives should not be torn apart by war, we want to hear from you.
Below are some of the experiences and qualities we’re looking for. You can read the full job advert on our website.
- Some previous experience in an administrative, events, fundraising, customer service, or office support role (paid, voluntary, or internship)
- Highly organised, with the ability to manage and prioritise a varied workload
- Strong attention to detail, particularly when handling data, records and financial information
- Interested in events, fundraising, ambassador engagement or the charity sector
- Good written and verbal communication skills
- Reliable, flexible and willing to take initiative within clear guidance
- Confident using Microsoft Office / Google Workspace (especially Outlook, Excel and Word)
- Experience working with databases, spreadsheets, or CRM systems (e.g. Salesforce or similar) is desirable but not essential
- Able to handle sensitive information with discretion and professionalism
- Strong interpersonal skills and a collaborative, proactive approach to teamwork
- Able to attend the London office for meetings and events, and to support events, including some occasional evenings or weekends (time off in lieu provided)
What we can offer you
At War Child, we genuinely value different ways of working. From day one, we’re open to discussing flexible options, including hybrid working and flexible hours. Our goal is to support our employees to do their best work while ensuring we continue to deliver for children affected by conflict. Some of our benefits include:
- Flexible working culture and flexible public holidays
- 28 days annual leave (pro-rata), plus bank holidays, which increases by one day per year on your work anniversary, up to a maximum of 33 days.
- Pension - 5% employer contribution (increasing to 6% after one year’s service), with minimum employee contribution.
- Health and wellbeing - employees may take advantage of a healthcare cash plan, a GP 24/7 helpline, cancer cover, and a range of wellbeing initiatives and training. All employees have access to free, confidential one-to-one wellbeing consultations with trained counsellors.
This role offers an incredible opportunity to make a tangible difference at a time of unprecedented need. Join us in standing up for children affected by war and help create a future where no child’s life is torn apart by conflict.
No child should be a part of war. Ever.
The client requests no contact from agencies or media sales.
We are looking for a people focused Workforce Development & Training Officer with great organisational and coordination skills to join us here at the Royal College of Radiologists (RCR).
Do you want to be part of a dedicated Workforce Development team, supporting doctors who deliver imaging and cancer care services? If you have a desire to work in a people profession which strives to have a positive impact on the lives of doctors and ultimately patients; this may be the opportunity for you.
Sitting in a high performing team of five the Workforce Development & Training Officers will work together to deliver all aspects of the team’s operational work which achieves the objective of growing the workforce in our specialties, clinical oncology and clinical radiology. In this broad role you will encompass supporting both trainees and their trainers through their programmes. You will be self-motivated, able to build your expertise in the relevant legislative and regulatory frameworks within which they operate and apply that expertise across a wide portfolio of activity. As new initiatives evolve and become business as usual, the work of operations will evolve.
What you’ll do:
- Provide tailored advice on all matters that might affect a trainee’s status and training time using expertise in the regulatory frameworks associated with specialty training in the UK.
- Proactively work with WDTO colleagues to ensure trainees and trainers are adequately supported.
- Review and prepare Portfolio Pathway applications for assessment by the specialist committee.
- Manage and deliver the Certificate of Completion of Training (CCT) recommendation process.
- Provide a timely, customer-focussed and responsive service.
What you’ll need:
- Detailed understanding (or the ability to rapidly acquire it) of UK legislation and GMC regulations and procedures in relation to entry to GMC registers and the right to work in the UK.
- Ability to understand, interpret and advise on legislation, external processes and complex documentation.
- Strong communication skills with the ability to explain complex issues.
- Strong team player able to work collaboratively to meet team goals.
- Customer focussed.
This is an exciting opportunity to join a progressive and forward-thinking team and organisation. At the forefront of the health agenda, our members diagnose and treat cancer, heart disease, stroke and more, whilst leading on innovations including AI, skills mix and community diagnostic hubs. If you are interested in finding out more about the Workforce Development & Training Officer role and the RCR please have a read of the candidate pack.
Why join us:
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
This is a Senior Operational Management role within Family Action.
The post holder will provide both strategic and operational support to Family Action’s adult mental health services in Bolton and Wigan:
• Bolton Listening Lounge and Wigan Crisis Space: operating from 3pm to 10pm, 7 days a week. These services form part of the Greater Manchester VCSE Crisis Pathway, a non-clinical alternative to A&E offering support to people experiencing mental and emotional distress and suicidal ideation
• Sub-contracted to TOGS Mind, Family Action is a VCSE delivery partner for the 111 press 2 / Mental Health Urgent Triage team located within the Northwest Ambulance Service call centres.
Listening Lounge Services in Bolton and Wigan operate between the hours of 3pm and 10pm 7 days a week. There is an expectation that the post holder will work to a flexible rota to meet the needs of the service and to provide onsite management support. Typically, this will include at least 2 weekend days per month from 2pm to 10pm on site – one in Bolton and one in Wigan, and two evenings per month during the week from 2pm to 10pm. These to be arranged in collaboration with the Service Managers from Bolton Listening Lounge and Wigan Crisis Space.
The Operational Manager will also be a member of the North Operational Management team that reports to the Deputy Director of Services & Innovation.
The postholder will share Family Action’s vision and ethos – which is a vision that society understands the importance and power of family as a foundation for individual futures and connected, resilient communities.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The client requests no contact from agencies or media sales.
Location: Hybrid working. Our flexible working policy requires everyone to be in our east London office for 25% of the time as a minimum because building in-person relationships is important to us (for this role we ask that you come to the office every week for the minimum of one day), but you’re welcome to be there more as many staff are.
Salary: £48,524 p.a.
Hours: Permanent, full-time, contract. At NEON, we work a 28 hour week - the equivalent of a 4 day standard work week. This can be done over 4 or 5 days.
Benefits: a 28-hour week, 7.5% employer matched pension, genuinely flexible working, 20 days holiday per year (25 days pro rated for a 4 day week), plus bank holidays and Christmas break, a progressive Parenting Policy, Sabbatical Policy, and a generous staff development budget
Reporting to: Director of Operations
Application deadline: Sunday 19th July, 11.59pm
Interview dates: First round of interviews (online): Mon 3rd - Weds 5th August 2026, second round of interviews (in person): Thursday 13th August 2026
This role requires that you are resident and have the right to work in the UK
About NEON
NEON is a capacity and infrastructure building organisation that seeks to accelerate the transition to a new economy by building the power of social movements - because without strong social movements we lack the power we need to win. We deliver trainings, develop resources, facilitate collaboration and work in partnership with key movement allies, especially in the climate, housing and migration movements. Our focus is on strengthening the organising, communications and strategy skills of social movement organisations, as well as deepening movement alignment, as we believe these are key to building collective power. As part of our work, we are looking to change the starting point in social movements from “what do we agree on” to “what can we win together?”
Purpose of this role
This role is the main point of contact for staff for all people & operations support. It is crucial in providing the systems and support that NEON staff rely on to do their best work by:
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owning NEON people and operations policies and ensuring they are understood and applied consistently and equitably across the organisation;
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guiding staff through people processes;
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overseeing the smooth running of operations systems across the organisation.
What you’ll be doing:
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Lead the full lifecycle of NEON staff, including recruitment, contracts, onboarding, ongoing management, and offboarding, while overseeing and supporting the Ops Assistant to run these processes. Lead on reviewing and improving people processes and ensure anti-oppression is embedded within them.
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Manage HR systems and records, including contracts, payroll inputs, leave, training, appraisals, probations and policy implementation, ensuring processes are accurate, well maintained and completed on time by line managers.
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Act as first point of contact for HR queries, taking ownership of NEON’s policies, processes, culture and employee relations. Advise staff and line managers on policies, accommodations, and support needs, conduct relevant HR meetings and escalate to the Director of Ops and People when appropriate.
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Manage monthly payroll, submitting updates to the outsourced provider, checking accuracy of pension and other deductions, implementing pay increases and paperwork, and addressing staff payroll queries or signposting them to financial guidance.
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Line manage the Operations Assistant to a high standard using the full spectrum of management tools and approaches e.g. mentoring, coaching, challenge and feedback using the feedback guidelines, more formal performance processes. Empowering them to thrive at NEON and perform their role excellently.
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Oversee day-to-day operational support functions delivered through the Ops Assistant, including IT and systems, GDPR processes, office and facilities coordination, health and safety, staff event logistics and board logistics, ensuring tasks are completed on time and to a high standard, following NEON’s values.
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Support the Director of Ops and People in developing and updating people policies, procedures, and practices, staying across emerging trends, and embedding a caring, anti-oppressive culture through organisational development projects such as internal comms, team guides, manuals, and frameworks.
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Maintain core organisational administration, including Companies House filings, insurance renewals, subscriptions, and shared organisational inboxes.
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Participate or lead on Operations projects as agreed, (e.g. HR systems, data protection, health and safety), with clear scope and prioritisation.
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Actively lead on the enhancement of the Ops Peer Support Network’s community of practice as part of implementing the network strategy.
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Play an active part in the whole NEON team, contributing to organisation-wide plans
Who you are:
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HR & people ops experience: You’ve worked in HR or people operations before and are confident managing the full employee lifecycle — recruitment, contracts, onboarding, performance, leave, payroll coordination and offboarding. You can hold these processes end-to-end and keep them accurate, consistent and compliant, whilst ensuring they align with the values and ways of working.
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Operational systems & improvements: You’ve held responsibility for systems like HR platforms, shared drives, IT tools or project management software. You’re confident in improving how things work and embedding changes so they actually stick and work for people.
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Strong organisation & reliability: You’re highly organised, detail-focused and someone who gets things done. You can manage multiple recurring processes (like payroll cycles, HR records and compliance tasks) and keep everything on track without things slipping.
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Line management experience: You’re a skilled and confident line manager, and able to support with feedback, development and performance. You know how to balance care with clarity and accountability.
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First point of contact for HR & ops support: You’re comfortable being a go-to person for staff questions on HR, people and operations. Supporting staff and managers with clear, practical guidance and handling sensitive issues with care, confidence and professionalism.
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Working knowledge of compliance areas: Good understanding of core compliance areas such as UK employment practice, data protection and health and safety. You know how to apply these in a proportionate, practical way that fits a small organisation.
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Self-directed and collaborative: You’re able to manage your own workload and priorities, whilst working naturally across teams, actively building relationships, sharing responsibility, and making sure work is joined up rather than siloed. You’re comfortable holding your own while staying deeply connected to the wider organisation and what others need from you.
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Proven understanding of anti-oppression work and commitment to tackling all institutional forms of oppression, bigotry and exclusion
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An affinity with NEON’s aims, objectives and organisational values of solidarity, generosity and respect.
We know that people from certain backgrounds and identities are often excluded in progressive movements and we’re committed to doing what we can to correct this.
So:
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We particularly welcome applications from marginalised groups, especially people of colour and other ethnic minorities, people who identify as LGBTQIA, Disabled people and those who identify as working class or have done so in the past.
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We know the work goes way beyond "diversity", it's about making the space inclusive too. So we are continuously working on that at NEON. So far this includes tangible things like a flexible work policy so people have genuine flexibility around where and when they work and a 28 hour week as standard; a gender-neutral parenting/leave policy, an anti-oppression strategy which is held at senior level given how important it is to the organisation. It also includes the day-to-day work of creating psychological safety for everyone at NEON and celebrating the wisdom of black, indigenous, queer, Disabled and other cultures in the way we work and behave
There are no formal education requirements for this role. As long as you can show us you have the skills we don’t mind where you got them from! Also important to us is your potential to learn and grow in the role so even if you don’t have 100% of the skills listed we want to hear from you.
We build capacity & infrastructure to accelerate the transition to a new economy.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role offers a unique opportunity to make this role your own and take the charity to the next level, with the full support of a dedicated, experienced team.
The successful candidate will ensure that the charity remains resilient and able to deliver on its commitment to grow and evolve to meet the needs of the people we serve.
The role is a mix of operational activity, day to day management and strategic thinking; with the continuous building and nurturing of external relationships with our NHS, public sector and not-for-profit stakeholders.
Working alongside a committed trustee board, skilled staff and volunteers, you will bring drive, experience and passion to the team. You’ll get terrific support from the outgoing postholder as needed, with the space to act and bring your own ideas to the forefront.
If you wish to apply, please provide an up-to-date CV, together with a document (max 2 x A4 pages) detailing how you meet the criteria shown on the person specification. You can use experiences gained from work, volunteering and life experiences.
To improve heart health outcomes across Greater Manchester.
The client requests no contact from agencies or media sales.
Deputy Area Manager
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Deputy Area Manager
Homebased in Central or West Scotland with travel as necessary within the region
£45,651 per annum (increasing to £50,723 after 18 months) + £1,500 per annum Out of Hours Rota Allowance + £750 per annum Homeworking Allowance
35 hours | Mon–Fri | Permanent
Why Join TACT?
- Top 5 UK Charity to Work For (2024)
- 97% proud to work at TACT | 92% love working here
- Not-for-profit – every surplus reinvested into children, carers & staff
- Children’s voices shape every decision, system, and improvement we make at TACT.
- Flexible homeworking from day one
- Trauma-informed, values-led organisation
Benefits
- 31 days annual leave + 8 bank holidays
- Progression to salary target rate upon completion of 18 months of service.
- 45p per mile business mileage
- Stakeholder Pension (salary sacrifice)
- Family-friendly & flexible working policies
- Volunteer days
Wellbeing & Non-Salary Benefits
- Homeworking IT bundle + home office loan
- HelpHand EAP (24/7 GP, CBT, physio, mental health support)
- Over 35 hours a year of access to on line wellbeing events and team wellbeing days
- Menopause Policy + free clinician appointments
- Regular team wellbeing & connection events
Training & Career Development
- Excellent learning & development programme
- Opportunity to grow therapeutic & trauma-informed practice
- Supportive leadership and clear career progression pathways
- Involvement in innovative projects (e.g. TACT Connect, Health, Education)
The Role
You’ll work closely with foster carers and social work colleagues to deliver high-quality, trauma-informed support and improve outcomes for children and young people.
Key Responsibilities:
- Practice responsibility for areas of TACT Scotland, including managing Social Work staff, Students, Placement team, Admin Team and Children’s Support Workers.
- In conjunction with the Fostering Service Manager to ensure the recruitment, selection, supervision, performance reviews and PDP’s of supervisees (in conjunction with the Fostering Service Manager).
- Undertake HR related matters as required in liaison with TACT’s People Department (in conjunction with the Fostering Service Manager).
- Support the area management team in planning and managing appropriate social work, outreach, out of hours support and administrative arrangements.
- Assist the Fostering Service Manager in the management and leadership of the team, using a trauma-informed therapeutic approach.
- Supporting the co-ordination of out of hours rotas and a daily duty rota.
- Prepare and contribute to regular team and management meetings and development of the service including business and practice planning.
What You’ll Need
- Relevant Social Work Qualification
- Scottish Social Services Council Registration
- Post qualifying experience which should include at least 2 years in family placement work or post qualifying experience in other childcare settings which must include statutory
- Experience in working with and on behalf of children, using a trauma-informed therapeutic approach
- A good working knowledge of relevant child-care and fostering legislation
- A good working knowledge of child protection / safeguarding children procedures
- Ability to assess and support families and match their skills with childrenneeding placements.
- Ability to write clear reports and maintain clear case records.
- Enhanced PVG (processed by TACT)
Travel
- Homebased role
- Monthly face-to-face meetings in Scotland
- Additional travel for training, team and carer events
Key Dates
- Closing Date: Monday 19th July 2026 (midnight)
- Interviews: Wednesday 29th July 2026 (Microsoft Teams)
Safeguarding Commitment
Safeguarding is everyone’s business, and TACT believes that only the people with the right skills and values should work in social work. As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people. All our staff are expected to work in line with TACT’s safeguarding policies.
Apply early - we may close the role if we receive a high volume of applications.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
Purpose of the role:
As a Kinship Family Worker for Kinship Reach, you will deliver this online programme to families in your commissioned area. You will provide virtual one-to-one support to kinship carers and their families to help them become resilient and informed, with a strong support network to help them care for the children in their care.
Key responsibilities:
One-to-one support
Provide up to 6 one-to-one support sessions bespoke to the kinship carers and their families over a three-month intervention, working within the Kinship Reach delivery model. This may include, but is not limited to:
- Signposting or referring to relevant national and local services.
- Providing practical and emotional support to kinship carers.
- Liaising with other professionals and organisations.
- Making referrals to other Kinship services such as Advice, Someone Like Me, Peer-to-Peer.
- Providing support for carers to secure grants from local and national funders.
- Set goals for change following Kinship Reach processes, in partnership with the kinship carer.
- Monitor, review and revise these goals to ensure carers are on track and goals remain relevant.
Peer group facilitation and management
Kinship delivers virtual peer support groups which carers from Kinship’s programmes can access, coordinated by Senior Kinship Family Worker(s). This role could include:
- Developing existing groups and setting up new groups as required.
- Working closely with Kinship’s peer-to-peer service where appropriate.
- Collaborating with kinship carers, the local authority, and community partners to set up virtual and in-person peer support groups.
- Planning, preparing, facilitating virtual and in-person peer support groups.
- Promoting groups in the area you are delivering in to kinship carers and organisations who work with them, including contributing to the creation of promotional materials.
Participation
- Recruit kinship carers as volunteers to lead and support the development of virtual peer support groups.
- Work proactively to enable kinship carers to influence the design and delivery of the peer support groups delivered in their area (such as topics, time / date).
- Support Kinship’s communications and engagement strategy, such as helping to provide case studies and sourcing images for newsletters and local media to promote the programme and recruit participants.
Safeguarding and risk management
Kinship has a robust safeguarding structure. You will be supported by a Designated Safeguarding Lead (DSL) and Designated Deputy Safeguarding Leads (DDSL).
- Recognise and respond appropriately to signs of abuse or neglect, following national legislation and procedures and Kinship’s own safeguarding procedures.
- Liaise with your line manager and safeguarding lead regarding safeguarding concerns, following Kinship’s policies and processes.
- Provide reports and information for managers about cases of concern.
- Ensure you are aware of and follow safeguarding policies and procedures risk of harm protocol.
- Complete risk assessments for events or groups with families in line with Kinship’s policies and processes to be signed off by a DSL or DDSL.
- Follow Kinship’s health and safety policies to keep yourself and your clients safe, such as Lone Working Policy, Home Visit Policy, risk assessment, events.
Monitoring and Evaluation
- Record attendance at virtual support groups and ensure this is reported on the Salesforce database.
- Ensure casework, feedback, and other data related to service delivery are regularly and accurately recorded on our Salesforce database in line with Kinship’s policy and best practice.
- Ensure completion of carer registration forms, review forms, and closure forms, taking details that will be used to evidence impact.
- Collect case studies from your kinship carers to help demonstrate impact.
- Contribute to any reports for local authority partners as required in terms of data and case studies as required.
- Attend monitoring meetings as required.
- Engage in quality assurance processes in line with Kinship processes and policies.
Relationship and stakeholder management
- In partnership with the senior Kinship Family Worker, enable local authorities to understand the programme and pathways for how to make referrals.
- Support practitioners' meetings with local authorities to encourage referrals, discuss cases, and ensure local authority confidence in the programme.
- Where applicable, work with local authorities to raise awareness of kinship care and to reach and support kinship carers through the programme.
- Where possible and relevant, represent Kinship at external events and meetings to raise awareness of the programme and to influence other organisations.
- Where applicable, work with local authorities and voluntary and community groups supporting kinship families.
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Don’t go over 2 pages on your covering letter.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
Job Title - Health Consultant
Contract - Permanent
Hours - 21 hours per week
Salary - £31,920 per annum (£53,200 FTE)
Location - Coram Campus, London – hybrid of office and home working. Occasional travel to other venues in the UK is required
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
CoramBAAF is the UK’s leading membership organisation for professionals working across adoption, fostering and kinship care. We provide information, best practice guidance, advice, training and resources to support our members and influence policy to improve outcomes for children and young people.
Our corporate members in England, Wales, Scotland and Northern Ireland represent 94% of all local authorities as well as regional adoption agencies, health and social care trusts, independent fostering providers and voluntary adoption agencies, and cover 88% of all children and family social workers.
Our 650+ individual and associate members - comprising lawyers, health professionals, educational institutions, therapeutic and family support services, and more - reflect the multidisciplinary nature of our work.
Together, our members make up the largest network of organisations and individuals involved with children in their journey through the care system.
Health Consultant Role
This role is an essential part of CoramBAAF’s multi-disciplinary offer for CoramBAAF members, providing expertise, knowledge and experience of health practice and policy within Adoption, Kinship and Foster care. Key responsibilities include
- Providing leadership and direction in respect of CoramBAAF’s goal to promote positive health outcomes for care experienced children and young people including adopted children and children in kinship care.
- Developing policy and good practice guidance for health and social care professionals and services in a multi-disciplinary context.
- Facilitating the CoramBAAF Health Group and the Health Advisory Committee and ensure that the work of the health group continuously develops to meet the first two objectives.
- Working in partnership alongside the CoramBAAF’s existing health consultant
As a professional membership organisation CoramBAAF is responsible for delivering high quality research-based policy advice and briefing updates to its members and other relevant stakeholders, including central and local government. This role sits within the policy, research and development (PRD) team. The PRD team is led by the Managing Director of policy, research and development and consists of consultants who specialise in different forms of family placement from an interdisciplinary perspective including social work, legal, health and research. Core to the team’s role is the contribution to membership services and products, including publications, conferences, briefings, practice notes and forms. The team also convenes a number of advisory committees and special interest groups that support and feed into these primary functions.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing Date: 27th July 2026 at 11:59pm
Interview Date: TBC
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Home-Start Barnet, Brent & Harrow
At Home-Start Barnet, Brent & Harrow, we believe every child deserves the best possible start in life. We support families with young children through challenging times, helping parents build confidence, strengthen relationships and create happier, healthier home lives.
We're looking for an experienced and compassionate Family Support Lead to join our leadership team. This is an opportunity to help shape high-quality family support services, lead a dedicated team and make a lasting difference to children and families across our communities.
About the Role
As Family Support Lead, you will provide day-to-day leadership to our Family Services Team, ensuring families receive safe, effective and person-centred support.
You'll supervise a team of Family Support Coordinators, oversee referrals and case management, act as our Designated Safeguarding Lead (DSL), and work directly with a small caseload of families with more complex needs.
The role is varied and hands-on, combining operational leadership with direct practice. You'll also contribute to volunteer development, deliver training and parenting programmes, build strong partnerships with local agencies and help drive continuous improvement across our services.
Key Responsibilities
- Lead, supervise and support the Family Services Team.
- Manage referral allocation, caseload oversight and service quality.
- Act as the organisation's Designated Safeguarding Lead (DSL).
- Provide direct support to a small number of families experiencing complex challenges.
- Deliver parenting programmes, workshops and community activities.
- Work collaboratively with statutory and voluntary sector partners.
- Contribute to the ongoing development and improvement of family support services.
About You
We're looking for someone who combines strong leadership with warmth, empathy and excellent professional judgement.
You'll have:
- Significant experience supporting vulnerable children and families within family support, early help, social care or a related setting.
- Experience supervising staff, volunteers or students.
- Excellent safeguarding knowledge, with experience as a Designated Safeguarding Lead (or Deputy DSL) desirable.
- Experience managing complex caseloads and undertaking family assessments.
- Strong partnership working skills and confidence working with a range of professionals.
- Experience delivering group work, workshops or training.
- Excellent organisational, communication and decision-making skills.
- A commitment to equality, inclusion and trauma-informed practice.
Why Join Us?
This is an exciting time to join Home-Start Barnet, Brent & Harrow. You'll become part of a supportive, ambitious organisation that genuinely values its people and the families we work alongside.
We offer:
- A friendly and supportive team culture.
- Opportunities for professional development and training.
- Regular supervision and reflective practice.
- Flexible working where operationally possible.
- Employer pension contribution.
- The opportunity to make a real difference to local families every day.
Safeguarding
Home-Start Barnet, Brent & Harrow is committed to safeguarding and promoting the welfare of children and adults. All appointments are subject to satisfactory references and an enhanced DBS check.
This post is exempt from the Rehabilitation of Offenders Act 1974.
Ready to Apply?
If you're an experienced family support professional who enjoys leading others, building strong partnerships and helping families thrive, we'd love to hear from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about supporting individuals back into employment?
Job Title: Employment Specialist – Connect To Work
Salary: £28,951 – £32,316 per annum
Hours: Full Time – 37 hours per week
Contract: Fixed Term initially until March 2028
Location: Newcastle
About us
Groundwork NE & Cumbria is a long‑established environmental and community charity with over 30 years of experience creating greener, healthier and more resilient places across the region. Our mission centres on Creating Better Places, Improving People’s Prospects, and Promoting Greener Living, helping communities thrive no matter the challenges they face.
We deliver hundreds of locally‑led projects each year, including initiatives that support young people into education, training and employment, helping them overcome barriers, build life skills, and reach their full potential.
About the role
We are looking for a passionate individual who will support individuals with health conditions to move into and sustain meaningful employment through the Connect to Work programme.
We’re looking for an Employment Specialist to support the delivery of our Connect to Work programme. You’ll use the Individual Placement & Support (IPS) model to provide person‑centred IAG support to a caseload of around 25 clients, helping them move into and sustain meaningful employment.
You’ll build strong employer relationships to source suitable vacancies and work closely with partners including health providers, mental health services, JCP, and other employment organisations to ensure joined‑up support.
About You
We’re looking for someone who is:
- Passionate in supporting young people to overcome barriers and achieve their potential.
- A strong communicator, confident engaging with clients, employers and partners.
- Equipped with strong analytical and problem‑solving ability, able to assess needs and identify effective employment solutions.
- Person‑centred, empathetic and passionate about helping others succeed.
- Skilled at building positive, trusting relationships.
- Highly organised with the ability to manage a varied caseload and meet deadlines.
- Confident working independently and collaboratively.
Closing date: Friday 17th July 2026
Please note, should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service.
Make yourself at home
We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.
At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you passionate about making a difference to the lives of young people and families? Are you an organised, proactive individual with a passion for fundraising and community support? If you're looking for a rewarding role where your work will have a direct impact, then we would love to hear from you.
About Ignite Life
Ignite Life is a small, grassroots charity based in Bristol that aims to support young people and families overcome adversity through three services: youth counselling, youth 1:1 mentoring and a community food bank. It was founded in 2019 to plug the gaps in provision for vulnerable young people at risk of slipping through the net.
Ignite Life believes that every young person, regardless of their background, deserves equal access to the support that they need to thrive.
About the role:
This is an exciting opportunity for an organised and motivated individual to play a key role in supporting the sustainability and growth of Ignite Life’s services.
The successful candidate will lead on fundraising activities, helping to secure income through grants, trusts and foundations, corporate partnerships and community fundraising initiatives. They will also contribute to monitoring and demonstrating the impact of our services, ensuring funders and stakeholders can see the difference that their support makes.
Alongside fundraising responsibilities, the successful candidate will oversee the day-to-day coordination of our food bank service, working closely with volunteers, community partners and service users to ensure that the service operates effectively and responds to local need.
This role would suit someone looking to develop their career within the charity sector while gaining experience across fundraising, project management and community service delivery.
75%: Fundraising
- Identifying, drafting and submitting bids for fundraising and grants.
- Explore corporate fundraising avenues.
- Research required for future fundraising and bid writing.
- Researching and reporting on the efficacy and impact of existing services provided by the charity.
- Managing current projects and successful funding rounds, including report writing and budgeting.
- Leading on our community fundraising events such as our Annual Fun Day.
- Supporting with social media.
25%: Food Bank Management
- Managing food bank service delivery.
- Managing volunteer recruitment for the food bank and rota scheduling.
- Responsible for coordinating FareShare order and ensuring there is enough stock at the food bank through food shops and surplus food collection.
Skills, Knowledge and Capabilities
Essential:
- Experience of supporting charity fundraising activities, community events, income generation or grant applications.
- Strong written communication skills which can be transferrable to writing clear monitoring reports and funding applications.
- Experience coordinating projects, events, volunteers, or community activities.
- Good organisational and time-management skills with the ability to manage multiple priorities.
- Ability to build positive relationships with funders, volunteers, community partners and stakeholders.
- Able to work independently and use initiative.
- Understanding of and commitment to supporting young people and families facing disadvantage.
Desirable:
- Experience of writing successful grant applications.
- Experience working within the charity or voluntary sector.
- Experience recruiting, managing, or coordinating volunteers.
- Experience organising community fundraising events.
- Knowledge of food banks, food poverty, or community support services.
- Full UK driving licence and access to a vehicle.
We’re looking for candidates who can demonstrate the skills, experience, knowledge and qualities listed above. But we also know that great people don’t always tick every box on a job description. If you don’t meet every single requirement but believe your transferable skills or lived experience could make you a strong fit, we’d still love to hear from you. Studies have shown that women and people from Black, Asian, Mixed Heritage and other ethnically diverse backgrounds often hesitate to apply unless they meet all the criteria.
How to apply
Please submit your CV and cover letter by 5pm on Monday 20th July.
Providing frontline services to disadvantaged and marginalised young people and families for them to overcome adversity and reach their potential.