Jobs

Join the mission to protect our planet's future by becoming our new HR Manager. Synchronicity Earth is a growing organisation with an expanding team, and we are now looking for an experienced HR Manager to take ownership of all HR function within the team and organisation, building on the structures already in place to ensure we are a supportive and dynamic place to work.

Reporting directly to the Head of Relationships & Operations, this new role will bring together all current HR function, focussing at first on streamlining our processes from recruitment to performance review, as well as ensuring we have all necessary policies and guidance in place. The role will also be responsible for developing the skills and welfare of our team, creating a strong Learning & Development programme which supports career development at all levels.

Synchronicity Earth’s mission is clear: we blend passion and action to provide safe havens for endangered species, support communities living in harmony with nature, and turn conservation into a worldwide effort. By joining, you're not just taking part; you're weaving your own story into a future that's brighter and sustainable for all. 

We understand that life sometimes takes unexpected turns, and we welcome candidates who may have taken a career break. Your unique experiences and fresh perspective will only enhance our team's diversity and strengthen our ability to tackle the complex challenges facing our planet.

Key responsibilities will include the following: 

• Work with the Board and Senior Leadership Team (SLT) to assess capacity gaps across the organisation and how best to fill them.
• Manage all aspects of the employee lifecycle (recruitment, onboarding and offboarding).
• Provide support, guidance, and advice for managers in conducting and concluding employee relations cases, including absence, performance management, disciplinary and grievance cases, ensuring adherence to policy. 
• Coordinate and administer company benefits (including health benefit), and research other ways to improve our employee experience.
• Create and manage organisation-wide and individual employee learning programmes. 
• Be independent point of contact for entire team for all welfare and professional issues, providing guidance on support available.
• Support Synchronicity Earth’s Equity, Diversity, and Inclusion Working Group. 
• Review our staff handbook, and company HR policies and procedures ensuring they are regularly reviewed and updated to reflect relevant legislation and best practice. 
• Be first point of contact with HR & HSE consultants. 
• Identify and implement (subject to budget) suitable HR systems that will help to automate Synchronicity Earth’s’ processes and lead to greater self-service of HR matters.

About you 

Essential skills and experience 

• Level 5 CIPD qualified.
• A proven track record in managing and HR function.
• Experience of developing new policies and procedures for an organisation in line with current best practice.
• Experience of supporting individuals to develop their skill base and careers.

Candidates from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities with the above essential criteria who opt-in to our Guaranteed Interview Scheme will enter the first recruitment stage, see more information below. 

Your development: skills and experience from this role 

The following list is meant to provide guidance for your application while also demonstrating the type of skills and experience you will utilise and develop as part of this role. If there is anything here which you currently have no experience in, but would like to develop, then this would be a great role for you. Please let us know in your application if any of these in particularly appeal to you, or you have some experience already. 

• Experience of managing and delivering Health Benefit schemes.
• Line Management experience.
• Coaching and mentoring experience. For the right candidate we would consider supporting a candidate to achieve the Level 7 CIPD through the Government Apprenticeship scheme.
• Experience or training in developing Equity, Diversity, and Inclusion practices within an organisation. 
• Strategic and creative thinking, problem solving with minimal supervision and embedding new ideas within organisations. 
• Excellent listening skills and willingness to support others.

Application & Recruitment Process 

Inclusion is a priority throughout our workplace culture and is embedded in our recruitment process (we are actively still seeking to improve it through employee and candidate suggestions). For example, the first stage of recruitment will be anonymised to mitigate against unconscious bias. We welcome applications from people of all backgrounds for this role, particularly non-graduates, and are happy to discuss flexible working arrangements. Please let us know at any stage during the recruitment process if you have any accessibility requirements, we can accommodate for you, and which pronouns you would like to be referred to by.

How to apply:

• Fill in our candidate survey (Please see 'HR Manager - Recruitment Pack' for more information). 
• Submit a cover letter (one side of A4) outlining any relevant skills and experience you have for this role, why it interests you, and any skills that you would like to develop in this role, with your CV (no longer than two sides of A4) via Charity Jobs. Applications should be addressed to Victoria Steele. 

Right to Work: The successful candidate must be eligible to work in the UK till at least the end 2028. We cannot accept applicants who require visa sponsorship for this role. 

Closing date for applications: 12th June 2024, 12noon

Expected interview dates:

• First Stage Interviews (zoom): 17-21st June 2024 (TBC)
• Second Stage Interviews (in-person): 24-25th June 2024 (TBC). Step free access and accessible bathroom available. 

Guaranteed Interview Scheme 

We recognise that people from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities are under-represented in our sector, and that there are often additional barriers present for people from these groups when applying for roles in the charity sector and beyond. We aim to apply the same dedication to a flourishing diversity of people and wildlife on our planet through our programmes and in our working environment and strive to make this environment open and inclusive for everyone.

For more information about the role and Synchronicity Earth, please see the HR Manager - Recruitment Pack.

Job title : Data Analyst  

Reporting to : Director of Projects, Data and Insight

Salary : Up to £35,000 per annum (depending on experience)

Hours : Fixed term for 12 months, 37  hours per week, flexible working patterns will be considered

Location : Hybrid if within commutable distance to our Head Office in Leeds or remote home based

Heart Research UK are seeking a highly motivated and detail-oriented Data Analyst to join our team. This role is based within our Projects, Data and Insight Department, reporting to the Director of Projects, Data and Insights.

The ideal candidate will be responsible for interpreting data, analysing results, and providing insights to drive decisions. The Data Analyst will work closely with cross-functional teams to deliver a variety of reports and identify opportunities for improvement.

You will enjoy developing strong relationships, have problem-solving and organisational skills and an inquisitive mind.
 

Key responsibilities

• Data-Driven Decision Making: Drive the organisation to use data in its operations, using first party and third-party data sources to facilitate more informed and reliable decision making. Ensure data is relevant, accurate, and accessible by creating, maintaining, and promoting dashboards (through Power BI)
   
• Fundraising and Marketing Effectiveness: Provide detailed reporting on the effectiveness of our campaigns. provide data insights following the and recommendations for future and work with teams to develop testing and continuous improvement plans to improve future outcomes and
   
• Supporter Insights: Deliver meaningful insight into our supporter base to support our donor acquisition and retention objectives. Build segmentations to be used for targeting.
  
   
• Impact Reporting: With the Director of Data, develop comprehensive impact reporting frameworks, tracking the effectiveness of our charitable activity, and providing the Senior Leadership Team with actionable insights to drive improvements.

About Heart Research UK

Every five minutes someone dies from heart diseases in the UK, and it is likely that we will all be affected one day, if we aren’t already. At Heart Research UK we are tackling this problem head on. Our work focuses on developing lifesaving medical research to find new treatments and cures, delivering ground-breaking training and education, and helping communities to improve their heart health. We won’t stop until there are no more deaths from heart diseases.

Our values:

Trustworthy – We do what we say we will and explain why if we can’t. When people choose to give us their money, we ensure we spend it wisely on projects that are most important to those affected by heart diseases. We are clear about what we expect from our people, and we support them in work and life.

Ambitious – We want to bring an end to all heart diseases and on our journey, we want to help as many people as possible to live healthier and longer lives. We want to raise more so we can do more. We know that as a smaller organisation some people will stay with us for the ride while others will move on – we support the development of our teams so they can achieve their goals. We encourage new ways of doing things and know that we won’t always get it right, but we will learn from everything we do.

Passionate – We believe in what we are doing, no one should die from heart diseases. We are doing everything we can to help save lives. We embrace emotion! We want to support everyone – to have innovative ideas that bring change and promote growth. Our people can be confident that we have their back, and they can enjoy their time with us.

Our people:

We are currently a team of 44 people and growing. Since the pandemic, we have moved to a hybrid working model, with some of our team members working remotely, with occasional trips to our Leeds and Birmingham offices, and travel to events around the UK.

We look after our team and have developed a number of wellbeing initiatives to help support our staff. This includes regular wellbeing sessions which cover various themes such as sleeping well, nutrition and goal setting, as well as a range of other staff benefits. 

This is an exciting time to join the charity as we have recently launched our new long-term strategy, building on our ambitions to make an even bigger difference to the lives of people developing or dying from heart diseases. 

We are looking for someone to join our energetic, collaborative, and dedicated team. Someone who will contribute to our culture and have the drive and passion to help us achieve our ambitious goals.

Interviews will be on in person at our offices in Leeds City Centre, and we will be interviewing suitable candidates throughout the recruitment period and reserve the right to withdraw the role if it is filled prior to 12th June 2024.

After nine successful years of growth, underpinned by a strong mission, clear artistic vision, and successful fundraising, the Chineke! Foundation is looking for a Development Manager to support fundraising and stakeholder management. The Development Manager will play a vital role in helping the Chineke! Foundation fulfil its potential as Europe’s first majority-Black and ethnically diverse professional orchestra.

The Development Manager will be responsible for fundraising from a range of sources, including corporate partners, trusts & foundations, major donors, and individuals. Reporting to Chineke!’s Development Director, Gurvinder Bans, the Development Manager will play a key role in securing funding for projects including concerts and tours by the Chineke! Orchestra and Chineke! Junior Orchestra, and our Learning & Participation programme. You will work closely with our small, dynamic team to gain an in-depth understanding of all projects, which will enable you to make applications to carefully targeted potential sources. 

Chief Operations Officer

Equally Ours

London/Hybrid

Permanent

Full time or part time/flexible options with 1-2 days a week in the office in London (Vauxhall)

Salary £60,000 FTE 

Excellent benefits including 26 days annual leave plus bank holiday and office closure between Christmas and New Year, enhanced family leave policies, employer pension contribution, Employee Assistance Programme

Charity People are proud to be partnering with Equally Ours, a UK charity that brings together people and organisations working across equality, human rights and social justice to make a reality of these in everyone's lives, to help bring on board a Chief Operations Officer.

Through its members and networks, Equally Ours joins up research, policy and communications to shift public opinion and policy in positive and powerful ways. This is at an exciting and pivotal time for Equally Ours. At the end of 2022, they launched a 10-year strategy, Together for social justice, which sets out their bold agenda to increase equality and strengthen rights at scale. Equally Ours also provides the Secretariat for the Funders for Race Equality Alliance which is a group of charitable funders working together to advance race equality in the UK and support a sustained and thriving racial justice sector.

The Chief Operations Officer will lead day-to-day operations, provide additional capacity at a pivotal time, update policies and processes, and ensure the organisation runs smoothly and efficiently, and keeps improving. A big focus on internal development in 2023/24 was on becoming an anti-racist organisation, an ongoing commitment and journey. This is a small team, so leaders need to enjoy covering a wide range of duties, from the strategic to hands-on. The role will involve close collaboration with the CEO.   

Key responsibilities:

• You will lead on delivering operational, finance and people strategy as well as oversee finances, working closely with 3rd party finance providers to manage the allocation of resources and oversee budgeting, and grant management.
• Lead on all aspects of the HR function, taking charge of people development, staff support, finalise revised pay and wellbeing policies and implement changes. 
• You'll support the team to develop and manage impactful partnerships and stakeholder relationships, providing strategic advice on project delivery and ensuring partnership arrangements are well planned and managed with care.
• You'll ensure they are compliant, maintaining effective internal policies and procedures, and are managing organisational risks effectively.
• Alongside the CEO, you'll support the board of trustees in ensuring organisational governance is solid.  

To succeed in the role, you will need to have: 

The successful candidate will be a collaborative leader who has successfully led a team and can build relationships at all levels. You will have strong experience in charity financial management, significant operational experience ideally within the charity sector, including HR and people, improving policies and systems, and charity governance. You will be a highly motivated and driven self-starter, able to adapt quickly when priorities change. You will have excellent written and verbal communication skills, experience of leading internal organisation communications and creating high level reports and presentations. You will also have experience of implementing equality and human rights standards, for example the social work model of disability and anti-racist practices, throughout all areas of work. The ideal candidate may understand key concepts of structural inequality, combined with insight into your own experiences of advantage and disadvantage, and sensitivity and empathy to the rights and needs of colleagues.

How to apply

The application process is CV and supporting statement. Please send your up to date CV to Kate at Charity People for more information or for an informal confidential chat about the role. The deadline is 12 noon on Wednesday 12 June. First stage interviews will take place on Wednesday 19 June.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Are you passionate about making a difference to the lives of others and creating meaningful impact across communities?

People Know How is in search for a talented Fundraising Officer to join their dynamic development team.

Contract: Part-time or Full time
Hours: 35 hours per week
Salary: £29,172 - £32,814
Location: Hybrid and/or Remote (UK-based)
Benefits: Flexible working, 40 days annual leave (including bank holidays) per year, with both employee and employer contributing 5% to your pension.

About the Charity:

People Know How is a Scottish charity dedicated to enhancing wellbeing across communities. They empower individuals to overcome obstacles and flourish through local services in Edinburgh and the Lothians, as well as national initiatives such as their digital support helpline. Their impact spans all community demographics, from children and young people to families and adults.

The Role:

As a Fundraising Officer, you will play a pivotal role in securing income to meet annual fundraising targets, ensuring the continual delivery of impactful services to communities in need. Key responsibilities include:

* Crafting compelling fundraising applications.
* Generating income from trusts, foundations, community fundraising, and individual giving.
* Contributing to the ongoing success of People Know How's transformative community support initiatives.

About You:

They are seeking a dynamic individual with a background in fundraising or a related field. Whether you bring experience in bid writing, marketing, or another relevant area, your transferable skills will be welcomed. Key attributes include:

* Confident and Collaborative: Able to work independently while thriving in a team environment.
* Innovative Thinker: Skilled at generating fresh ideas and exploring new directions.
* Creative Communicator: A talented writer capable of crafting relevant messages and engaging conversations with both new and long-standing partners, including funders and businesses.

Ready to Make a Difference?

If you're ready to champion People Know How's mission of supporting and uplifting communities, we want to hear from you. Reach out to Priya Vencatasawmy with your latest CV or profile.

Closing date: 12pm (noon) on Wednesday 12 June 2024

Please note there will be a first stage screening call prior to the interview.

Interview: Friday the 28th of June 2024

Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with

We are recruiting for a self-motivated and ambitious Communications and Marketing Assistant. Reporting to the Business Development Manager, and working closely with the Fundraising Officer, the candidate will play an active role in delivering a newly developed comms strategy.

Working at Basis means being part of a fun, dynamic and vibrant workforce; we also offer a benefits package including flexible working (for this post, home working will be considered) contributory pension (4%), free parking; significant opportunities to access training, funded external supervision and an Employee Assistance package.

We are seeking an experienced Fundraising Manager to join our team. The Fundraising Manager will be responsible for developing and implementing comprehensive fundraising strategies to secure financial support, with a focus on trusts and foundations and a willingness to explore other sources such as individuals, corporations, community and other donors. This role offers an exciting opportunity to make a meaningful impact in a highly effective frontline charity supporting migrant women and pre-school children living in temporary or insecure accommodation across London.

Fundraising Manager – Job Description

Contract: 3 days a week

Location: Hybrid/home-based with at least half a day a week on site in Newham.

Reports to: Finance and Operations Mananger

Salary: £30-32k pro rata’d to 3 days a week.

Key Responsibilities

· Develop and execute comprehensive fundraising plans to achieve annual income targets in alignment with organisational goals.

· Work with the COO to develop long-term income forecasts to support organisational
plans.

· Identify new fundraising opportunities across all donor groups and develop innovative approaches to diversify income streams.

· Research, write, and submit compelling grant proposals to trusts, foundations, and other grant-making entities.

· Ensure timely and accurate reporting to grantors to fulfil grant requirements and maintain compliance.

· Support the organisation in the use accurate and relevant monitoring and evaluation data and individual stories, for the purposes of reporting and building a compelling case for support.

· Build and maintain strong relationships with existing donors at all levels (trusts and foundations, corporate partners, community organisations, etc), ensuring a positive donor experience and long-term support.

· Identify and secure new relationships with partners including corporate entities and community groups, to support our mission and objectives.

· Collaborate with colleagues to identify funding needs and develop compelling grant proposals and reports.

· Ensure transparency and accountability in financial management and ensure that spending is in line with grant conditions.

Person Specification

· Experience of trust and foundations fundraising in a charity is essential. Additional experience of other forms of fundraising is a bonus.

· Strong written and verbal communication skills, with the ability to craft compelling fundraising proposals and reports.

· Excellent interpersonal skills, with the ability to build trust and rapport with stakeholders including donors, volunteers, and partners.

· Strategic thinker with the ability to develop and execute comprehensive fundraising strategies and plans.

· Experience using Salesforce is a bonus.

· Commitment to The Magpie Project’s mission and values, with a passion for fundraising as a tool for creating social impact.

Skills

Proficient in Microsoft Office Suite including TEAMS, Outlook, Xcel, Word, Sharepoint.

Excellent record-keeping and time management

Application closes:

Application deadline: 12 noon June 12th

First stage interviews week of 17th June, Second stage week of 24th June

XLP is a youth work charity working to create positive futures for young people and at the cutting edge of tackling poverty and educational failure in inner London. We’re looking for a Senior HR Manager who will be a generalist with prior experience of working in a senior level HR capacity.

You’ll be responsible for the effective provision of comprehensive HR services for XLP, develop highly effective relationships across the team, maintaining a real understanding of their challenges. You’ll partner with Line Managers on a range of HR duties encompassing the entire employee life cycle, including updating and reviewing policies and processes, employee relations, recruitment, onboarding/ offboarding, Learning & Development and more. You’ll ensure we recruit and retain excellent staff to ensure we’re giving our best for young people.

You’ll be happy to manage all aspects of HR and the employee lifecycle and not be afraid to work autonomously and get stuck in. 

About You

Key Skills:

• Significant relevant experience in Human Resources in a generalist role;
• Proven experience in managing complex employee relations cases;
• Experience with employee lifecycle procedures;
• CIPD Level 5 Qualification;
• Strong knowledge of current employment law and best practice;
• High attention to detail;
• Excellent administrative and organisational skills;
• Good level of numeracy and ability to collate data and produce information in simple formats;
• Excellent written and verbal communications skills;
• Ability to build and maintain good working relationships with staff at all levels;
• Ability to remain calm in challenging situations;
• Ability to carry out duties with tact and diplomacy, maintaining confidentiality at all times;
• Ability to maintain electronic filing systems.

Useful if you have:

• Experience of the youth work/charity sector;
• Experience of implementing an HRIS.

What We Offer

• 25 days annual leave, with 3 additional days between Christmas and New Year
• Employee Assistance Programme
• Ongoing training and development
• Supportive and flexible work environment
• Diverse and inclusive culture
• Generous sick and compassionate leave policies
• Enhanced maternity leave policy

How To Apply

Please click the link to apply via our website. You'll be asked to complete a short form and upload a CV and personal statement. Applications close on Wednesday the 12th of June at 12pm (midday). Please note, we reserve the right to close applications early if a suitable candidate is found.

Liverpool Philharmonic, one of the largest music organizations in England, is seeking an experienced Trust and Foundation Fundraising Manager. In this vital role, you will develop and implement strategies to grow revenue from Trusts and Foundations to support of our pioneering music education, health, and community engagement programs.

As a key member of our development team, you will craft compelling proposals and materials that articulate the profound impact of our work. Your exceptional written skills will be instrumental in raising funds. This is an opportunity to represent an organization deeply committed to using the transformative power of music to enhance lives.

Key Responsibilities:

• Develop and execute a strategic fundraising plan to grow revenue from trusts and foundations, building on the organization's current annual income of approximately £800,000 from these sources.
• Conduct prospect research to identify new funding opportunities aligned with the Liverpool Philharmonic's mission and programs.
• Craft compelling proposals, reports, and other materials that articulate the impact of Liverpool Philharmonic's work and make a persuasive case for support.
• Manage a portfolio of existing and prospective trust and foundation funders, cultivating strong relationships through exemplary stewardship and communication.
• Collaborate closely with the Head of Philanthropy and other colleagues to align fundraising efforts and ensure a cohesive donor experience.
• Represent Liverpool Philharmonic with professionalism and passion, serving as an ambassador for the organisation's transformative work through music.

Requirements:

• Minimum of 2 years of successful trust and foundation fundraising experience, with a track record of securing significant grants.
• Exceptional written and verbal communication abilities, with a talent for crafting persuasive proposals and materials.
• Strong project management and organizational skills, with keen attention to detail.
• Proficiency in budget development, financial reporting, and data analysis.
• Genuine enthusiasm for music and an appreciation for Liverpool Philharmonic's artistic and community impact.
• Self-motivated, with the ability to work independently and manage multiple priorities.
• Collaborative team player with outstanding interpersonal skills.

Key Information:

• Salary: £33,500 per annum (pro-rata if part-time)
• Employment type: Full or Part time, Permanent
• Hours of work: The contracted hours for this post are 35 hours per week, but part-time work will be considered for the right candidate. Normal office hours are Monday – Friday, 9.30am to 5.30pm but working flexibly across evenings and weekends is sometimes required. There is the option to work from home up 2 days per week, depending on the business needs.
• Holidays: 26 days (pro-rata if part-time) plus bank holidays
• Place of Work: The normal place of work is Liverpool Philharmonic Hall with flexibility for some remote working. Working flexibly across evenings and weekends is sometimes required.

Benefits:

• Complimentary Staff Tickets
• Health Cash Plan
• Pension
• Training and Development
• Service Awards
• Discounted Staff Parking
• Rail and bus services
• Cycle to work

Could you be New Writing North’s next Senior Marketing and Communications Manager? After 10 years, our current postholder is leaving for new adventures and their departure has created an opening. We seek a full-time Senior Marketing and Communications Manager to join our small, busy and creative team at NWN. This is a great opportunity for someone with at least three years’ experience in a similar role, who has an interest in contemporary literature and is looking to develop their career in the creative industries. It’s an exciting time to join the organisation as we develop new audiences and work towards creating a Centre for Writing and Publishing in Newcastle upon Tyne.

This role is central to NWN providing marketing support across all of New Writing North’s varied programme, including international literary prizes, young writers’ groups, and festivals and events. You will also shape the marketing and communications and audience development strategic plans and, will work closely with colleagues from different programme teams developing relationships with audiences and stakeholders online. The ideal candidate will have expertise in marketing and communications, and especially digital marketing and its potential for developing audiences. You will be a creative self-starter with a willingness to engage with audiences and to devise, test and evaluate new marketing initiatives.

Regional Manager for Programme Delivery (London) - £29,000 per annum plus London Weighting (pro-rata)

6-month fixed term contract (continuing subject to funding)

**Please note that applications submitted without a Covering Letter will not be considered**

Here at One Million Mentors, our aim is to ensure that every young person in the country has access to a trained mentor as they transition into adulthood. We believe that investing in mentors will help to address the skills gap agenda and improve social cohesion.

This is one of two Regional Manager roles in London; Regional Manager for Programme Delivery, and Regional Manager for Volunteer Mentors.

The Regional Manager for Programme Delivery focuses on mentee demand, and managing the end-to-end coordination of multiple programmes cross London. It’s the perfect role for a candidate whose passions and strengths align closely with engaging youth organisations to establish successful 1MM Mentoring programmes.

Would you like:

• The opportunity to be part of a dynamic, values-driven organisation working to achieve lasting social change?

• A unique opportunity to work across the business, public and third sector to develop innovative ways of harnessing the potential of young people in Great Britain? 

• An exciting opportunity to shape a growing organisation?

• Monthly Learning and Development training sessions for the whole team to enhance your personal development?

• 15 hours per year volunteering allowance?

If so, this is the role for YOU!

The role is largely responsible for delivery of 1MM Mentoring Programmes. This includes partnership development, matching mentors/mentees, and oversight of mentoring relationships. Also to consider safeguarding measures, fundraising, and meeting growth targets. The role will help to establish a pipeline in line with 1MM’s aspirations for 2024 and beyond.  This role reports to the Chief Commercial Officer (CCO).

1MM Regional Manager for Programme Delivery’s main tasks include:

• Helping 1MM to scale by helping establish over 150 new, high quality mentoring matches each quarter. (A match means that the mentor and the mentee have completed 1MM’s training and have had their first meeting)

• Meeting all quality assurance KPIs.

• Maximising conversion, retention, and mitigate drop-off

• Ongoing support for key stakeholder partners, including Youth Partners, and maintaining strong relationships.

• Securing at least one new partner per quarter.

• Becoming familiar with the 1MM Platform, using it comfortably for ongoing administration and providing support to users.

• Providing regular reports on progress related to the role.

• Potential for line-management responsibilities as the team grows.

For a more detailed job description, please see the job pack attached.

Terms and Conditions: This is a full time role offered in London, for 6 months (continuing subject to funding). This is a hybrid role with two days working at home, two days in the London office, and one day where it is up to you.

Remuneration and benefits: Salary bracket of £29,000 per annum plus London Weighting (pro rata), up to 6.5% employer pension contribution and 25 days holiday per year (pro rata).  We also offer monthly team Learning and Development training sessions, and 15 hours volunteering allowance per year.

Details on how to apply are attached as “Application Guidelines”

Finance and operations manager – Job Description 

We are seeking a thoughtful, compassionate, and experienced finance and operations manager.  This is a new role in an expanding team that will contribute to the senior leadership of the organisation and be responsible for overseeing day-to-day operations of the charity, with a focus on financial management.  
Our new Finance and Operations Manager will work closely with the CEO to set and manage the organisation’s strategic plan, drive strategic initiatives, manage resources, and foster a positive and reflective workplace culture. 

Key Responsibilities 

1. Leadership and Team Management  

• Embody the values of The Magpie Project and support the CEO to maintain the core vision and principles of the organisation in all its activities. 

• Support the CEO in overseeing the day-to-day activities of the charity, including deputising for her when appropriate. 

• Cultivate strong relationships with stakeholders (donors, community partners, other non-profit organisations), and identify opportunities for collaboration and partnership to enhance the organisation’s impact and reach. 

• Represent The Magpie Project externally where appropriate. 

• Foster a positive and reflective workplace culture that values diversity, inclusion, and continuous improvement. 

• Implement best practices and internal systems to ensure efficiency and effectiveness. 

• Line-manage three staff members – Kitchen Manager, Donations Manager, and Fundraising Manager – in accordance with existing support and supervision structure. 

1. Financial Management 

• Oversee day-to-day financial operations, including all incoming and outgoing payments and invoices, and maintain accurate records in line with financial best practise. 

• Develop and manage the annual budget and produce management accounts to provide regular reports to the CEO and board of trustees throughout the year. 

• Prepare accurate and timely financial reports for donors. 

• Coordinate annual financial audits and ensure timely submission of annual accounts to the Charity Commission. 

• Maintain financial policies and procedures to ensure internal controls are compliant with relevant accounting standards, regulations, and reporting requirements. 

• Monitor and manage cash flow to ensure sufficient funds are available for day-to-day operations and strategic initiatives, identifying and mitigating potential risks. 

• Liaise with off-site payroll provider and make monthly payroll payments. 

• Oversee management of petty cash, including ensuring there is sufficient petty cash to cover travel money and emergency grants expenses at sessions.

• Develop and oversee processes for the distribution of emergency hardship grants, in line with donor expectations and best practice in record keeping. 

1. Operational Management 

• Support the CEO in the strategic direction and operational management of the charity, including planning, service design, programme management, HR, and workforce development. 

• Develop and maintain relevant internal policies. 

• Lead on risk management within the organisation, identifying potential risks and developing strategies to mitigate them.

• Maintain relationships with external suppliers including DBS service providers, insurers, telephone and internet, banking, and software technicians. 

Person Specification 

• Experience in a senior finance role in a charity, including budgeting, forecasting, and day-to-day financial management. 

• Specific knowledge of charity regulation and financial compliance with the charity commission and other regulators. 

• High level of interpersonal and emotional intelligence to enable a trauma informed, reflective and calm working environment. 

• Experience overseeing or supporting internal operations, including line-management, preferably within a charity. 

• Experience of strategic planning, with the ability to think critically and creatively. 

• Willingness to engage in co-production and co-design to include those with lived experience in all levels of planning, service design and governance, a bonus. 

• Ability to build positive relationships with external stakeholders at every level. 

• Commitment to The Magpie Project’s mission and values, with a passion for working in non-profit organisations to create positive social impact. 

Skills 

Proficient in Microsoft Office Suite including TEAMS, Outlook, Xcel, Word, Sharepoint. 
Knowledge of Salesforce or other CRM programme. 

We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our IBIS House MH Step Down & Crisis service in Newham.

£20,514.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Working in partnership with the London Borough of Newham and East London Foundation Trust, IBIS House supports people who are medically fit for discharge from mental health inpatient stays but have other barriers to discharge. These may include housing, living skills, accessing benefits or the community, or other interventions and will be on a person-centred basis. The main aim of the service is to provide short-term support to customers to link with longer-term services to reduce escalations in need, and reduce inpatient readmission and reduce pressure on inpatient beds.

Waking Night Support Workers are responsible for ensuring continuity of this support service at night and for keeping service-users and the building safe. More specifically, you will:

Understand the concept of recovery and apply those principles to develop an environment and service that enhances recovery.
Put the customer at the centre of their support and promote optimism and hope for their increased independence
Provide intensive support (both practical and emotional) to customers as required

Shifts will be on a rota pattern and are from 22:00 to 08:00. Includes weekends and bank holidays.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
Be flexible and responsive to the needs of customers as directed by their personal support plan
Proactively engage in learning and development activities to increase knowledge and skills on an ongoing basis
Monitor and report on customer interactions, including escalation of any concerns or changes in customer's presentation or welfare
Build supportive, trusting relationships with service-users and creating a positive atmosphere

FOR FULL JOB DESCRIPTION PLEASE VISIT OUR WEBSITE

About you:
Enjoys social interaction and the company of others, joins in local activities to encourage service-user involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially service-user-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude

Essential
Minimum NVQ Level 2 in Health & Social care, or equivalent.
Demonstrable experience of support work with people with mental health related support needs.
The ability to be self servicing in the terms of computer/word processing is a requirement of this post. If the appropriate I.T. skills are not gained by the recruitment stage, appropriate training may be provided by Look Ahead.

Desirable
Look Ahead values experience of applicants who have used our services or those similar to Look Ahead services.

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.