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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Executive Assistant
Reporting To: Governance manager
Salary Range: Hourly Rate: £31.000 to £33.000, Dependent upon experience
Contract Type: Permanent
Location: Hybrid across Felix/FareShare London Sites (Old Street, Canary Wharf, Poplar)
Hours/Days per week: 35 hours per week, Monday to Friday, 9am to 5pm.
Requirements: The Felix Project can only employ applicants who currently have the right
to work in the UK.
About Us
The Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry.
The organisation rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives.
The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK.
Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy.
Job Purpose
Provide Executive Assistant support to senior executive leadership including Deputy CEO and Executive Director of Income Generation, and wider admin support to the Executive Leadership Team.
We require highly organised, self-reliant and a proactive Executive Assistant who works with high levels of autonomy and enjoys learning and develop.
Duties and Accountabilities
1. Support for the two executives includes:
- Executive Assistant to the Deputy CEO - ~50% of role
- Executive Assistant to Executive Director of Income Generation - ~40% of role
- Wider admin support to the Executive Leadership Team - ~10% of role
2. Support for the two executives includes:
- Strategic diary and time management – actively manages and sequences both executives’ calendars to protect focus time, align activity with strategic priorities, and minimise clashes.
- Scheduling and coordination – organise complex meetings and appointments, liaising confidently with internal stakeholders, external partners, donors, and senior contacts.
- End‑to‑end meeting support – plans and schedules meetings and events, prepares high‑quality agendas and materials, circulates pre‑reads, captures actions, and ensures timely follow‑up.
- Inbox oversight and triage – provides inbox management cover (e.g., during leave), prioritising messages, drafting responses, filtering requests, and ensuring executives receive only what requires their attention.
- Operational administration – maintains clear digital filing systems, documentation structures and record‑keeping practices to support continuity and ease of access.
- Stakeholder relationship management – builds strong, professional relationships with colleagues, clients, suppliers, and the broader support team, ensuring seamless coordination across teams.
- Project and research support – undertakes ad‑hoc research, prepares summaries, gathers information, and provides hands‑on support for projects led by the executives.
- Representation and support in meetings – attend meetings on behalf of the executives when required, ensuring effective notetaking, action capture and follow‑through.
- Cross‑team collaboration – supports the senior management team as required, including providing cover for other administrative or support colleagues during periods of absence.
3. Support to wider Executive Leadership team includes:
- Travel and logistics management - arranges travel, accommodation and itineraries, ensuring efficient, cost‑effective and well‑coordinated plans.
- Meeting and event preparation - prepares venues and resources for in‑person and virtual meetings, ensuring technology, materials and setups are ready in advance.
- Finance and administrative processing - manages purchase orders, invoices, expense claims and other routine administrative workflows accurately and promptly.
- Organisation-wide support - provides flexible, ad‑hoc support across the organisation as directed by the Head of the CEO Office or Governance Manager.
- Cover for the CEO’s EA - provides planned cover for the CEO’s Executive Assistant during their leave or regular non‑working day (every Friday), ensuring continuity of support.
Essential skills/knowledge relevant to this role
- Strategic time stewardship: designs and runs a “priorities‑first” calendar for two executives, protecting focus time and sequencing commitments against key priorities for the executives and wider organisational priorities
- Proactive planning & anticipation: Looks 4–12 weeks ahead to surface upcoming pinch points/ calendar challenges
- Briefing excellence: For key meetings is able to support by synthesising inputs into concise briefs and talking points
- Stakeholder management: Stakeholder orchestration – manages senior internal and external relationships (e.g., ELT, trustees, partners, donors) with impeccable and diplomatic judgement
- Inbox and information triage – operates rules‑based triage for two executives (what to action, delegate, schedule or decline), drafting responses and routing items to the right owners.
- Judgement, confidentiality & compliance – handles sensitive information with discretion; understands GDPR and safeguarding expectations; demonstrates calm, professional judgement under pressure.
- Time management: Strong time-management skills and ability to manage complex and changing workloads
- Proactive initiative: Ability to take initiative and work independently with a desire to make improvements to ways of working on a regular basis
- Team player: Proven ability to work as part of a team, with a desire to provide support to other team members where required
Desirable skills/knowledge relevant to this role
- Interest in our work including previous volunteering experience for FareShare or The Felix Project as well as interest or experience in food redistribution space
- Complex visit & event logistics – planning high‑impact site days, donor tours and external engagements, optimising cost, sequencing and prep materials.
- Willingness to travel across the UK on the few occasions where this might be required
Application procedure
Once you apply you will be directed to our recruitment portal. Please upload your CV and a covering letter outlining your suitability for the role and make sure that they are both uploaded before submitting your application. After you have submitted your application, you have 24 hours in which you can access you application and make edits. We will only consider applications with both CV and cover letter submitted.
Recruitment timeline
We reserve the right to close advertisements early and we might assess candidates and arranging interview as applications come in, so please apply as soon as possible, to avoid missing out on this opportunity.
Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.



About Us
Bridges Outcomes Partnerships (BOP) is a not-for-profit social enterprise that works alongside Government, community groups and specialist Delivery partners to design and deliver vital services that support people to improve their lives, in areas ranging from housing and employment to education and health & wellbeing.
The role of BOP spans project development (working with Government and others to design and launch the service), project management (coordinating the delivery phase, managing performance, and liaising with the various stakeholders) and project finance (funding the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Big Society Capital, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better.
About the opportunity
This role creates a unique and exciting opportunity to support the delivery of a new multi-partner Domestic Abuse Service in Plymouth. Our partnership of local VCSE organisations brings together a strong coalition of expert partners to deliver impactful support and prevention with a clear focus on improving outcomes for people and systems affected by Domestic Abuse. The programme aims to provide community-based support, built on:
·A trusted, well-governed local partnership with deep roots in communities and statutory systems, delivering a cohesive and unified service for survivors.
·A whole-family, holistic model that integrates advocacy, behaviour change, children and family services, and safe accommodation to reduce risk and build resilience across the family unit.
·Survivor-led and trauma-informed practice, with lived experience embedded in design, delivery, and decision-making to ensure services are relevant, accessible, and inclusive.
·Flexible, community-based access and outreach, offering multiple entry points, streamlined referral pathways into specialist provision, and tailored responses for each survivor and family.
·Robust data and evidence, collecting and analysing impact data, allowing us to learn from what works and to keep iterating to delivery more effective, and to show long-term impact for survivors.
The role requires strong project development and delivery management skills (coordinating the mobilisation and delivery phase, and liaising with the various stakeholders) as well as the ability to facilitate effective governance and make decisions (including data analysis and presentation skills). As the Lead for the partnership, you will work with the Programme Director to create an effective platform for all stakeholders, including those we support, to be heard. This will require multi-stakeholder engagement and management including VCSE, Local Authority and Central Government partners. Through this engagement you will create a transparent and accountable environment where data, and testimony, drive decision making.
The role will also include support to Quality Assurance and Project Development and Social Investment functions. Key job functions will include:
Governance and Reporting
- Coordinate and deliver effective, multi-layered, governance with multiple stakeholders.
- Build and support strong relationships with partners.
- Provide contract support and management.
- Oversee all data related aspects of the programme including data collection, extraction, analysis, reporting, presenting, etc.
- Produce regular reports and data analysis to inform project delivery and decision making, and to support performance management through continuous iteration and targeted innovations.
- Gathering, analysing, and presenting quantitative and qualitative data to measure the impact of service innovations for the programme.
- Ensuring the voice of those we support is heard.
Developing external relationships
- Working with the Programme Director to develop and manage local relationships, this role will have an operational focus on supporting improvement to the service.
- This will include support for pathway development between services, including those not currently within the partnership.
- This role will also be required to represent the partnership in local appropriate forums
Coproduction and Design
- Identifying challenges to achieving outcomes and to engage with delivery partners to identify opportunities to adapt the delivery.
- Work with the Programme Director to ensure the voice of those who have experienced the project and of wider services across Plymouth is heard and incorporated into delivery.
Quality Assurance and Compliance Management
- Supporting Partners to conduct self-assessment QA processes to ensure high quality casework and support is undertaken at all times.
- Quality checking data on the case management system.
- Liaising with the commissioners around quality checks.
Growth/Sustainability
- Support the Programme Director and partnership to identify and secure funding to enable growth and innovation.
- Provide support and liaise between internal functions (Project Development and Social Investment, Enablement) and local partners.
- Supporting and contributing to wider business development opportunities.
About you
You will have the following skills, knowledge and competencies:
Essential
· Desire to support a unique impact-led project
· Passion to make a difference to those who are at risk of Domestic Abuse
· Tenacity and a desire to overcome obstacles
· Good with numerical data and analysis and can accurately assimilate information and develop critical insights to inform decisions
· Ability to make sense of something complex and recommend practical solutions
· Can confidently communicate your ideas verbally and in writing
· Can simplify complexities and adapt your communication so others can understand
· Ability to develop and manage positive and collaborative relationships with multiple partners and stakeholders with different perspectives and interests
· Ability to work independently and use own initiative to find solutions
· Experience of working in a relatable field
· Ability to network with a wide range of organisations
· Team player with a strong work ethic
Desirable
· Coaching/mentoring skills
· Experience of quality checking work
· Experience of working in the Domestic Abuse sector
· An understanding of the challenges that impact on the delivery of Domestic Abuse Services
What we will offer you
• We are a flexible employer and we will support you to ensure you achieve a healthy work life balance.
• You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people’s lives and public sector reform.
• You will get 25 days’ annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional ‘gifted’ day/s between Christmas and New Year
• We offer a Salary Sacrifice Pension Scheme
• We offer Life Insurance, Income Protection Insurance and wellbeing benefits & resources
• We also offer Private Medical Insurance on successful completion of your probation period
• You will be able to access Learning and development opportunities
Application process/next steps
To apply please click on the link that will direct you to Applied. You’ll answer 2-3 questions that are related to the day-to-day job and will be asked to upload your CV. Your answers will go through our sift process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers.
NB This role was previously advertised recently as 0.8FTE but we now have funding in place for this role to be a full-time position.
We will be reviewing candidates on a rolling basis. If you are shortlisted, we’ll invite you to the next step, which will be first and second round interviews with some of our colleagues.
Bridges Outcomes Partnerships is an equal opportunities employer and ensures that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. We welcome applications from candidates of all backgrounds and will make reasonable adjustments for any part of the recruitment process for candidates who meet the minimum criteria for the role. Please note, for this particular role candidates will require Right to Work in the UK.
We're a not-for-profit social enterprise. We work with partners to create people-powered partnerships that get better outcomes for people & the planet



The client requests no contact from agencies or media sales.
WORKING WITH US
The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.
We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.
As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.
Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.
To discover more about our culture, ethos and what it is like to work here, visit the page.
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ABOUT THIS OPPORTUNITY
We are looking for a talented and enthusiastic graduate to join our central team as one of three Harris Experience Programme Leads. The Harris Experience is a cultural and academic programme for our most able students in the Harris Federation, aiming to support them in getting placed at top universities and degree apprenticeships. The name ‘Harris Experience’ incorporates all of the specific programmes below.
You will be based at the Harris Federation head office in Croydon; however, most of your time will be spent visiting our academies in and around London. You will work closely with the Head of Harris Experience and the other Harris Experience Lead on programme vision, strategy and management.
Specifically, the role is to jointly support our team in leading our various educational programmes: the Harris Experience (HE), the Harris Experience Advanced (HEA), the Harris Scholars (HS) and the Harris Scholars Advanced (HSA), which are already in place from Year 9 through to Year 13.
The HE programme spans three years for each cohort, from Year 9 to Year 11; the HEA programme spans two years for each cohort, from Year 12 to Year 13. These programmes aim to broaden the cultural and academic experiences of some of our brightest disadvantaged young secondary students in the federation, preparing them to apply to the UK’s top university destinations and apprenticeships.
You will also be supporting our Harris Scholars (HS) and Harris Scholars Advanced (HSA) programmes which are specialised Oxbridge/medicine programmes. The HS programme spans two years for each cohort from Year 10 to Year 11; the HSA programme spans two years for each cohort, from Years 12 to Year 13.
Educational innovation will be encouraged and will be strongly tied to overall programme goals.
This role is offered on a three-year fixed-term contract, starting as soon as possible.
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MAIN AREAS OF RESPONSIBILITY
Your responsibilities will include:
- Developing the vision for the HE, HEA, HS and HSA programmes.
- Initial identification of suitable students for entry into HE for Year 9, HS for Year 10, and HEA/HSA for Year 12
- Visiting academies regularly to meet students and/or staff
- Building a relationship with and supporting/training the academies’ most able coordinators (MACs)
- Developing programme materials and disseminating good practice at the academies for the most able
- Planning and delivering the federation most able meetings
- Organising and delivering one to one and group sessions with HE and HEA students at academies
- Organising events for the HS and HSA students
- Support the HSA subject societies
- Liaising with academy principals and relevant staff
- Working closely with Oxbridge and medicine, dentistry, and veterinary science students and tracking outcomes
- Organising and delivering the mock interview programme
- Overseeing the Oxbridge, medicine and Russell Group/Sutton Trust 30 UCAS applications and tracking outcomes
- Leading on the guidance for university personal statements, training teachers and working directly with students
- Working on ad hoc Harris Experience events at academies for Years 7 and 8 most able students
- Using UCAS, Bromcom and federation/academy data to track student progress
- Organising and leading the key annual HE, HEA and HS and HSA events
- Managing the output of written, social and visual media to generate positive marketing of the HE, HEA, HS and HSA programmes, eg: bulletins, news articles
- Developing and maintaining university and career-related links with relevant organisations.
- Developing and updating the HE and HEA website.
- Working with federation careers advisers to support the aspirations and destinations of HE and HEA students
WHAT WE ARE LOOKING FOR
We would like to hear from you if you:
- Have high levels of literacy
- Are very articulate
- Have strong presentation skills
- Have strong organisational skills
- Have strong IT/data skills
- Have experience with working with young people
- Enjoy teamwork and working in different environments
- Have experience of the university applications process
For a full job description and person specification, please download the Job Pack.
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APPLYING FOR THIS POSITION
If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.
Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.
When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.
A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.
OUR VISION & VALUES
Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.
We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.
IMPORTANT INFORMATION
Safeguarding Notice
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.
Equal Opportunities
The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.
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WHAT WE CAN OFFER YOU
Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.
You will also have access to a variety of benefits, support programmes and initiatives including:
- Excellent opportunities for continuous professional development and career progression
- Annual performance and loyalty bonus
- Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
- 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
- Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
- Employee Assistance Programme for free and confidential advice
- Cycle to work salary sacrifice scheme
- Wide range of shopping, leisure, and travel discounts
- 20% off at Tapi Carpets, exclusive to Harris employees
- Interest-free ICT and season ticket loans
For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Full time (flexible working options available)
Primrose Hill, London
Closing Date: 1 March 2026
Ref 7317
Save the Children UK has an exciting opportunity for a collaborative and influential retail leader to join us as our Store Manager in Primrose Hill, London, where you will lead one of our most iconic London shops – a fashion-forward destination known for its designer donations, vintage finds and curated aesthetic – inspiring a diverse volunteer team to deliver outstanding commercial results and community impact.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard, delivering lasting results for millions of children, including those hardest to reach.
About the role
As Store Manager, you will lead one of our high-profile London shops – a large shop known for its designer donations, vintage fashion, art and antiques, and eclectic, fashion-forward offer. Located in an affluent and design-conscious area, this shop has built a reputation as a true destination store – even being featured in publications such as Vogue as one of London's best charity shops.
You will balance retail excellence with creativity and localism – maintaining the shop's strong reputation while driving income growth and expanding an already diverse volunteer team of 20+ individuals.
In this role, you will:
• Build, lead and inspire a diverse and motivated volunteer team, championing volunteer recruitment and development to ensure the shop thrives.
• Drive income and profitability by monitoring financial performance, identifying opportunities, and maximising every area of the business.
• Deliver retail excellence through effective day-to-day operational management, ensuring compliance, efficiency and high standards across the shop.
• Maintain and evolve the shop's distinctive, design-led proposition – translating local community trends into compelling product, merchandising and customer experience.
• Act as an ambassador for Save the Children UK within the local community, strengthening relationships and enhancing the shop's reputation as a destination charity retailer.
• Champion safeguarding, risk management and compliance, role modelling our values and creating a safe, inclusive environment for volunteers and customers alike.
About you
To be successful, it is important that you have:
• Proven leadership experience managing staff or volunteers in a retail or customer-facing environment (fashion or charity retail experience is highly desirable).
• A strong commercial mindset, with experience working to targets, analysing performance and adapting to drive results.
• Excellent customer service skills and the ability to create an engaging, welcoming in-store experience.
• Confidence using a range of IT systems, including MS Office and reporting or volunteer management platforms.
• The ability to build and maintain positive relationships with people from diverse backgrounds, motivating and inspiring others.
• A self-motivated, flexible and resilient approach, with the ability to work at pace in a dynamic retail environment.
• Commitment to Save the Children's vision, mission and values.
This role will be based on-site in the Primrose Hill, London shop. We're looking for someone able to work 5 days (35 hours) per week to include weekend working.
What we offer you:
Our benefits package is extensive and generous, including:
• Competitive Pay – Our transparent pay policy ensures fair and equitable compensation.
• Generous Holidays – Start with 27 days off per year (pro rata for part-timers) and enjoy up to 32 days after 10 years.
• Pension & Life Assurance – Secure your future with excellent contributions.
• Employee Discounts – Save on groceries, high-street brands, home, tech, gyms, holidays, and more! Over 6,000 deals are available through our benefits platform.
• Maternity/Adoption Benefits – Get 21 weeks of full pay after just six months of employment.
• Paternity/Adoption Leave – Enjoy 10 weeks of full pay (plus statutory 2 weeks) after six months with us.
• Additional benefits: include cycle to work scheme, employee assistance programme, eye care, flu jabs, season ticket loan
Closing date: 1st March 2026
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
The client requests no contact from agencies or media sales.
Make a difference every day with PDSA
About Us
Join us to help keep even more people and pets together when times are tough. For over a century, PDSA have provided vital veterinary care for the pets of people in financial hardship.
We’re now on a journey to expand our reach to support even more people and their beloved pets. To achieve this ambitious goal, we need passionate and driven individuals who are ready to embrace change and help shape a future-focused PDSA. Together, we'll build a stronger organisation to ensure our services help those who need us most for the next hundred years.
If you're ready to make a real difference and be part of a team that's creating positive change, we want you to join us. Let's build a brighter future for pets and their owners, together.
About you
In this role you will support the front-line improvement project by analysing business processes and ways of working, identifying opportunities and helping stakeholders define needs & priorities.
- Work closely with hospital teams and other stakeholders to enhance efficiency and effectiveness.
- Support implementation, testing, and monitoring of changes, identifying solutions and opportunities for scaling.
- Produce and maintain data‑driven reports, dashboards and KPI tracking to inform decision‑making.
- Create and update clear documentation, including SOPs and process guides.
- Translate business requirements into technical specifications and assess systems for integration or improvement.
- Ensure full compliance with PDSA policies while supporting prioritisation of front‑line improvement work.
This is a full‑time position working 35 hours per week on a 12‑month fixed‑term contract. The role will require occasional travel typically a few times per month to PDSA sites for visits or team meetings.
We’re seeking someone with:
- Demonstrated experience applying business analysis tools and methodologies to drive process improvements.
- Strong background in creating comprehensive process documentation and developing robust business cases.
- Excellent communication and facilitation skills, including the ability to lead co‑creation workshops and collaborative activities.
- The confidence to interpret data and insights and convert them into practical, outcome-focused solutions.
- Experience working closely with front‑line teams in operational, healthcare, social care, or veterinary settings is beneficial, though not essential.
- A Business Analysis qualification would be beneficial but is not essential.
Rewards, support and benefits
We’re really passionate about being a great place to work, somewhere people feel proud of what they do, connected to a meaningful purpose, and able to make a genuine difference every day. Our teams are collaborative and supportive, and we encourage everyone to bring their ideas, individuality and passion for pets to work with them.
As well as a rewarding role and a positive, people-focused culture, we also offer a wide range of benefits, including:
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Flexible working options to support your work–life balance and individual circumstances.
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25 days’ holiday plus Bank Holidays, with option to buy or sell an extra five days.
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Three paid special days off: Volunteering Day, Celebration Day and Wellbeing Day annually.
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Generous pension options, with PDSA contributions starting at 5% and rising to 10%.
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Life assurance providing four times your annual salary for added peace of mind.
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AXA Health Employee Assistance Programme, with 24/7 wellbeing support
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Retail, holiday and lifestyle discounts available through our staff Fetch benefits platform.
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Enhanced maternity, paternity and adoption leave to support you and your family.
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15% discount on PDSA Pet Insurance plus access to staff veterinary services.
To apply for this role, click Apply Now at the top of the page, create a candidate account and complete our simple application form.
PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members from different backgrounds.
If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process.
We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.
To support this commitment, our recruitment & selection processes are robust and rigorous. All appointments will be subject to satisfactory references and appropriate background checks.
The client requests no contact from agencies or media sales.
We are recruiting a Sessional Counsellor to join the Children and Young People’s (CYP) Community Counselling service.
Do you want to support children and young people (CYP) with mental health concerns? Are you calm, non-judgemental and able to work effectively with people experiencing distress?
Can you demonstrate our values of Hope, Together, Courage and Responsive and want to be part of our vision to ensure everyone in Hertfordshire will feel supported with their mental health?
If the answer to all of these is yes, we want to hear from you.
Job title: Sessional Counsellor (CYP)
Reference Number: 329
Reports to: CYP Senior Counsellor
Salary: £30 per clinical hour
Contract: Freelance / Contractor (Dependent on the schedule of services agreed)
Work Pattern: Variable - to be agreed based on the schedule of service being delivered by the Sessional Counsellor. Work will be completed within the service operational hours of: 7:30am-10:30pm (7 Days a Week, excluding bank holidays).
Based: Counselling will be delivered from varied venues across Herts county (e.g. HMN wellbeing centres, community venues, schools). Some remote work from home is permitted and to be agreed with your line manager.
About the Project
The Children and Young People’s (CYP) Community Counselling service is a new Herts Mind Network service, whose aim is to provide accessible, timely and high quality countywide counselling to local children and young people. Our CYP Community Counselling Service will deliver a blend of face-to-face, online, 1:1 and group counselling to enable young people to obtain impactful therapeutic support for the mental health difficulties they are facing, in a way that suits them.
The objectives of the CYP Community Counselling Service are:
- To support the emotional wellbeing of children and young people experiencing mental health issues in Hertfordshire.
- To provide high quality counselling, both face-to-face and online that is tailored to the child or young person and incorporates all facets of their life.
- To promote early intervention and prevention through an accessible and flexible counselling service that champions the strengths and self-resilience of children and young people.
- To work actively, inclusively and collaboratively with local children, young people and their families.
- To be a key partner of the Hertfordshire CYP MHS system, offering and increasing access to community-based help regarding mental health and emotional wellbeing.
About the Role
The CYP Sessional Counsellor post is integral to the delivery of this new community-based clinical service, delivering needs-led, robust and flexible counselling to local CYPF. The postholder will work clinically within the service, delivering group and/or 1:1 counselling either in-person or online. The CYP Sessional Counsellor will deliver a minimum of one therapeutic group or 3 x 1:1 counselling sessions per week. The clinical work of the postholder may take place in varied formats/locations, meeting the needs, requirements and preferences of CYPF accessing the service. The postholder will keep timely, detailed and accurate records, following organisational processes diligently. They will also ensure any concerns regarding CYPF accessing the service are escalated and managed efficiently, keeping the CYPF at the centre of their decision making.
The successful candidate will have a Level 4 qualification diploma or above in counselling, psychotherapy or arts/play therapy AND current registered/accredited/full/qualified membership of one of the following relevant professional bodies (BACP, UKCP, HCPC, BAAT etc.), competency in working within a recognized theoretical framework or therapeutic modality and a minimum of 1-2 years experience working in a therapeutic or counselling capacity with children, young people and/or families.
This advert will close on Monday 16th March at 5pm.
Interviews will take place week commencing 23rd March.
N.B. Please quote reference number 329 when completing your application for this role
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
The Good Ancestor Movement is a UK-based advisory and consultancy firm supporting individuals and organisations to redistribute wealth in ways that are reparative, regenerative and aligned with their deepest values. We work with wealth holders to challenge traditional models of accumulation and tax avoidance, and instead imagine futures where wealth actively contributes to social equity, economic justice, and ecological resilience.
We support clients to shift from extractive to regenerative practices, helping them translate their values into meaningful action through redistribution, reparations, and investment aligned with justice.
Our programmes, like Reimagining Wealth, invite individuals to understand the wider impacts of their capital and take intentional steps toward responsible stewardship.
Good Ancestor Movement’s consultancy work includes strategy design, values-aligned redistribution planning, and building tools and systems that support collective accountability and transformative impact. We are committed to building a regenerative economy where wealth is mobilised in service of repair and liberation.
About Your Role
This role is central to how the organisation functions day-to-day.
The Operations & Executive Support Lead will provide trusted executive support to the CEO and diary management support for directors while also holding the operational backbone of the organisation. This includes managing administrative flow, designing and strengthening systems, and ensuring that work lands reliably and on time.
This is a highly varied, hands-on role suited to someone who enjoys building order, spotting risks early, and creating processes that allow others to do their best work.
You will work closely with the CEO, our Directors, and our finance team to identify and develop operational processes as required. You will work alongside our entire team and be able to contribute to the organisation’s bold aims and ambitions within your role.
Key Responsibilities
Executive Support
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Provide full diary and schedule management for the CEO, including proactive planning, prioritisation and coordination.
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Support our Director level with diary management and bookings as required.
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Manage CEO inbox triage and correspondence, acting as a trusted first point of contact and gatekeeper.
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Prepare agendas, briefing notes and supporting materials for meetings.
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Coordinate travel, logistics and key engagements.
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Track actions and follow-ups to ensure timely completion across priorities.
Operations & Administration
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Act as a central intake point for operational and administrative requests.
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Prepare invoices and expenses for approval and support payment workflows.
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Coordinate room bookings, event logistics and forward planning.
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Support finance processes in collaboration with the outsourced finance team.
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Manage projects, create and maintain operational project trackers, records and documentation.
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Provide administrative and logistical support to programme delivery as required.
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Support fundraising administration and reporting requirements.
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Provide light communications and coordination support as needed.
Systems & Process Development
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Identify opportunities to improve operational efficiency, reduce risk and strengthen consistency.
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Design and implement proportionate, fit-for-purpose processes aligned with organisational needs.
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Create and maintain clear operational processes and documentation.
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Support the selection and introduction of appropriate tools and systems where required.
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Contribute to the development of more structured, predictable ways of working.
About You
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You come from an operations, executive assistant, office management, or organisational support background and are confident working across administration, coordination and operations.
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You are highly organised and reliable, with a strong ability to manage multiple priorities, deadlines and moving parts, and anticipate executive needs.
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You have experience providing executive support, including diary management, inbox triage, meeting coordination and preparation of briefing materials.
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You are excited by the opportunity to grow beyond day-to-day execution and take on a more strategic role over time.
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You are comfortable owning operational processes end-to-end and ensuring consistent follow-through.
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You can spot gaps, inefficiencies or recurring issues in ways of working and take initiative to improve them.
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You are confident in handling approvals preparation, tracking actions, and supporting financial and administrative workflows.
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You work well with senior stakeholders and external partners, communicating clearly and professionally.
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You are trusted to handle confidential and sensitive information with discretion.
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You are calm under pressure and able to respond effectively to changing needs and priorities.
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You are open to learning new systems and tools and adapting as the organisation evolves.
We understand that the issues we work on disproportionately impact on low-income, marginalised and minoritised communities. We are an organisation led by a Black female founder and CEO and as an inclusive employer that values both lived experience and professional experience, we hope to be able to attract applicants from a range of backgrounds for this important role. You do not need to have a university degree for this role, nor is it essential for you to have experience in the new economy ecosystem: we care about your character, your experience and your ability to demonstrate leadership and practice personal growth.
We exist to accelerate the just transition to a regenerative economy by leveraging the power of private capital.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fostering Recruitment Officer
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Job Title: Fostering Recruitment Officer
Salary: £26,854 per annum pro rata (increasing to £29,838 pro rata in 18 months) + £450 per annum homeworking allowance
Hours & Contract: 21 Hours per week - Permanent Contract
Location: Homebased within Central Scotland, Fife and West area
As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.
As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults, as well as our expanding Education and Health services. All our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos.
In 2024 TACT became one of the top 5 charities to work for in the UK, placing 5th in the UK Best Companies Work For survey results , and a top 25 mid-sized company to work with across the whole of the UK. 97% of our people feel proud to work with TACT and think that TACT cares about their wellbeing, while 92% of our people would say they “ love working for TACT”.
This is an exciting opportunity to join TACT in the role of Fostering Recruitment Officer as they grow their presence in the Scotland. The Fostering Recruitment Officer will drive recruitment of Foster Carers across the area, innovating engagement and participation alongside the Fostering Recruitment Manager, with a varying balance of independent working and collaboration with the other members of the Scotland Team. The Fostering Recruitment Officer will have excellent people skills, thrive in a dynamic and evolving role and enjoy contributing to the TACT community across this area.
If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT,apply now.
Overall Duties of the Fostering Recruitment Officer will include:
- Working collaboratively with the team to progress enquiry management
- Support community recruitment activity to create a consistent pipeline of carer applicants
- Facilitating a smooth application and assessment process for potential carers
- Undertaking essential administrative tasks relating to record keeping, creation of data for analysis, evidence for measuring objectives
- Creatively contribute to innovation and improvement of strategies and local activities
- Maintaining an understanding of regulations and requirements for provision of foster care services
TACT offer an excellent employee benefits package including:
- 31 days paid holiday plus 8 annual bank holidays.
- Progression to salary target rate upon completion of 18 months service.
- 45p per mile for business travel.
- Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
- Family friendly policies.
- Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
- HelpHand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnosis).
- An hour a week of live, expert led activities through the Annual Employee wellbeing Programme.
- Menopause Policy and free Menopause Clinician Appointments.
- Stakeholder Pension Scheme (salary sacrifice).
- Fantastic learning and development opportunities for all roles.
The Fostering Recruitment Officer will be based within Central Scotland, Fife and West. Travel across these areas will be essential for meeting potential new, and existing, foster carers, attendance at face-to-face team meetings at least once a month, and on other occasions for training and wellbeing events.
A PVG clearance is required for this role and will be processed by TACT on your behalf.
- Closing Date: Midnight on Monday 9th March 2026
- Interview Date: Thursday 19th March 2026 (via Microsoft Teams)
Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work. As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people. All our staff are expected to work in line with TACT’s safeguarding policies.
We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.
TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting: Housing Officer & Support Worker.
Location: Telford & Wrekin – onsite only
Hours: 36, 32 & 18 hr posts available (Please indicate preference when applying)
Salary: £13.60 p/h (reviewed in April)
Contract: Permanent
The role
Stay is a Telford based charity that supports people experiencing homelessness by providing a range of supported accommodation and tailored support services. Its aim is to help individuals reach their potential and progress toward longer term housing solutions that promote positive wellbeing and healthy lifestyles.
As a Housing Officer & Support Worker, you will play a vital role in delivering intensive housing management and personalised support to people from diverse backgrounds. Using strength based and Trauma Informed Practice, you will ensure each person receives the guidance they need. You will offer a warm welcome to new tenants as they begin their journey with Stay, ensuring they feel informed, safe, and comfortable in their new environment. Through choice led planning, you will support tenants to work toward their housing aspirations and achieve their personal goals.
What you need
A full, valid UK driving licence
A vehicle insured for business use
An enhanced DBS check (cost covered by Stay)
What we offer you
We offer a friendly, supportive, and flexible working environment where your contribution is valued. You’ll benefit from:
✅ 25 days annual leave plus 8 bank holidays (enhancements for length of service)
✅ Birthday off following completion successful probationary period
✅ Regular supervision and guidance
✅ Access to our Employee Assistance Programme providing GP access and wellbeing support
✅ Pension scheme
✅ Eligible for a Blue Light Card discount scheme
✅ Fully funded training and continuous development
The client requests no contact from agencies or media sales.
This is an exciting and challenging opportunity for a senior fundraiser / income-generation specialist with the ambition to grow and diversify our income streams sustainably. As a member of the Senior Leadership Team, you will bring strategic planning and action to the income generation work needed to ensure that the charity can continue delivering, and increase the reach of, its life-changing support to Asylum Seeker and Refugee communities in and around Derby.
Key Skills and Attributes we’re looking for:
- Demonstrable experience of significant income growth in a large charity through grants, tenders and/or major donors with pipeline development.
- Experience of motivating and inspiring team members to achieve high, sustainable performance in fundraising and communications.
- Collaborative and skilled at working cross organisationally and building strong internal relationships.
- A proactive networker with the ability to work in true partnership with local organisations, including faith groups, corporate, local government and national funding partners, inclusive of major donors.
- Provides strategic leadership across the organisation, working jointly with the Chief Executive and Trustees to embed the charity’s ethos and values.
Operational responsibilities:
Income generation and external partnerships
- Hold overall accountability for income generation across trusts and foundations, statutory funding, corporate partnerships, major donors and community fundraising.
- Developer and deliver a statutory fundraising strategy to maximise income from government, NHS, lottery and public sector funders.
- Lead and write high-quality funding bids, working closely with the Senior Leadership Team and operational teams to shape compelling programme proposals.
- Oversee the management of the charity's current grant portfolio; ensuring grant applications and reports are delivered on time and in accordance with internal processes.
- Ensure that the voice, experience and dignity of refugees are meaningfully and ethically reflected in all fundraising and communication activity.
Leadership
- Provide inclusive, ambitious and supportive leadership to the Fundraising team, encouraging a culture of high performance, collaboration and learning.
- Champion strong collaboration between fundraising and other areas of the charity.
- Model Upbeat Communities values at all times, contributing to a welcoming, mission-led and entrepreneurial organisational culture.
- Actively contribute as a member of the Senior Leadership Team, supporting organisational leadership and decision-making beyond fundraising.
· Provide clear, accurate and timely reporting to the CEO, and Board of Trustees, attending meetings as required.
Strategy & Development
- Working closely with the CEO, lead the development and delivery of an integrated Fundraising Strategy that supports organisational priorities, financial sustainability and long-term partnerships.
- Contribute income generation expertise to support the execution of the charity’s strategic plan.
- Translate strategy into clear priorities, plans and performance expectations across the fundraising portfolio.
- Ensure fundraising propositions are compelling, evidence-led and clearly connected to Upbeat Communities impact, working closely with the Head of Delivery to reflect operational reality and participant need.
- Strengthen pipeline management, forecasting and scenario planning to support financial resilience and informed decision-making.
· Identify opportunities to deepen funder engagement beyond income, including learning partnerships, influence and profile-raising where appropriate.
Networking & Partnerships
- Build and maintain strong strategic partnerships across statutory, community and private sectors, strengthening the profile and reach of the charity.
- Represent the organisation at networking events, conferences generating leads and expanding income opportunities
- Support the development of a joined-up Corporate Social Responsibility (CSR) offer, positioning Upbeat Communities as a key partner for corporate engagement.
Foundational Values
- Excels in emotional intelligence, building deep connections and mentoring others in emotional awareness.
- Embodies compassion in action, inspiring others to create a culture of care and community impact.
- Drives a culture of learning and excellence, mentoring others and integrating innovative ideas into practice.
- Leads with empowerment, creating opportunities and mentoring others to take ownership of their actions.
Person Specification:
Role Specific Competencies
- Significant experience leading high-value fundraising across multiple income streams, with a strong track record of income growth in a large charity.
- Demonstrable success securing and stewarding 6- and 7-figure partnerships or donations from corporate partners, trusts/foundations, statutory funders and/or major donors.
- Proven ability to operate at both strategic and delivery levels, balancing leadership with selective frontline fundraising.
- Experience managing senior fundraisers or managers with responsibility for discrete income streams.
- Strong strategic, financial and analytical skills, including budgeting, forecasting, performance management and risk assessment.
- Excellent relationship-building, influencing and negotiation skills, with credibility at senior levels internally and externally.
- Ability to communicate complex ideas clearly and compellingly to a range of audiences, including trustees.
- Experience working effectively across an organisation and with senior leadership teams.
- Strong project management skills and ability to prioritise in a fast-paced environment.
- Sound knowledge of GDPR and the Charity Code of Fundraising Practice.
Empowering individuals and families to thrive as they rebuild their lives.



The client requests no contact from agencies or media sales.
This is an exciting role in a unique organisation. Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible.
The role is full-time and permanent. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).
We are looking for a Marketing Coordinator to coordinate the marketing activity of the Students’ Union throughout the year, taking the lead on campaigns and projects such as Varsity, the Leadership Race, International Festival and End of Year Awards, working with 10+ departments across the Union.
Do you have good working knowledge of effective marketing practices and the student market? If the answer is yes, then we want to hear from you.
Our ideal candidate will have experience in planning a variety of innovative marketing campaigns, promotions and offers, along with experience of collaborating with multiple stakeholders in the successful delivery of projects.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.


The client requests no contact from agencies or media sales.
Hours: Various
Contract type: Bank
Location: Bristol Region (HMP Leyhill, HMP Ashfield, HMP Eastwood Park and HMP Bristol)
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes across a number of prisons. To ensure the continuation of our programmes during times of staff absence, we are now seeking to recruit a Prison Facilitator/Library Assistant on a bank working basis to work across the Bristol region (HMP Leyhill, HMP Ashfield, HMP Eastwood Park and HMP Bristol). Working closely with prisons and their staff, people in prison, Shannon Trust volunteers and mentors, this post will support with the delivery and development of our literacy and numeracy programme in the area, maximising opportunities for people in prison to learn to read.
You will have experience working within prison settings underpinned by the ability to build relationships quickly and personal qualities that include resilience, determination and a problem-solving approach. You will also have a willingness to travel, sometimes at short notice, to provide short or long term cover within the prisons in this area.
This role will be prison-based. This is a bank role and so the number of days to be worked will vary and are not guaranteed. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
We reserve the right to withdraw this role early if it is filled internally
Closing date: 12th March 2026
Applications for this role will be reviewed on a rolling basis, and interviews may be held before the closing date so early applications are encouraged.
REF-226 819
Islington Mind is dedicated to promoting the preservation and safeguarding of mental health. We support the recovery process of people who experience mental distress and provide for the relief and the wellbeing of their carers.
Job title: IT and Resources Officer
Salary: £18,900 per annum for 3 days a week (£31,500 FTE)
Contract: 0.6FTE, 3 days per week, permanent
Hours: 22.5 per week
Location: Unit 4 Archway Business Centre, 19-23 Wedmore Street, Islington, London, N19 4RU
Annual leave: 26 days plus bank holidays (Pro rata entitlement: 21 days leave including bank holidays)
Responsible to Head of Service
Key internal contacts colleagues, trustees, Service users and volunteers
Key external contacts Regulatory bodies, partner organisations, suppliers
Main Purpose To hold responsibility for the framework, delivery, and day-to-day management of the charity’s IT systems and organisational resources, ensuring secure, efficient, and value-for-money operations that enable high-quality mental health services.
MAIN AREAS OF RESPONSIBILITY
1. IT RESPONSIBILITIES
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Be the first point of contact for our externally contracted IT support team, to ensure all devices are maintained, updated, upgraded, and secured, including operating systems, security patches, antivirus, and endpoint protection.
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Lead on all IT systems across the organisation, including hardware, software, networks, cloud-based systems, and user access.
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Be our cyber security awareness champion and link with the external IT support team on any suspected cyber incidents, phishing attempts, data breaches, or system vulnerabilities.
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Purchase, install and configure new IT equipment and software in line with organisational needs, budget, and security requirements.
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Support staff with installing and using approved software and digital tools, providing guidance and basic training as required.
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Maintain accurate IT documentation, including user access, licences, warranties, and renewal schedules.
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Support business continuity from an IT perspective, ensuring systems resilience, backups, and disaster recovery arrangements are in place and tested.
2. Resources and Core Business Administration
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Lead on organisational resource management, including purchasing of equipment, supplies, and services, ensuring value for money and compliance with budgetary controls.
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Maintain and update the Asset Register, ensuring all equipment is logged, tracked, and reviewed appropriately.
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Provide administration to support the core business team including finance, health and safety contractors, insurance contracts
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Support the maintenance and regular review of the Business Continuity Plan, ensuring it remains accurate, practical, and up to date.
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Assist with record keeping, document control, and data accuracy across administrative and resource systems.
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Contribute to the smooth running of central administrative processes and support continuous improvement in systems and ways of working.
ORGANISATIONAL RESPONSIBILITIES
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Foster a culture of excellence, collaboration, and continuous improvement across the organisation.
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Champion the charity’s values, professional integrity, and commitment to inclusion and respect.
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Work collaboratively with colleagues across teams to achieve organisational objectives.
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Keep up to date with best practice and developments relevant to IT, resources, administration, and the voluntary sector.
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Operate in compliance with employment legislation and organisational policies relating to staff, volunteers, and service user wellbeing.
OTHER REQUIREMENTS
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Champion and promote equality, diversity, and inclusion in all areas of work.
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Maintain awareness of and comply with organisational policies including safeguarding, confidentiality, health and safety, and data protection.
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Represent the organisation externally where appropriate and develop positive working relationships with external stakeholders.
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Take responsibility for keeping up to date with issues affecting people with mental health problems and the wider voluntary sector.
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Attend organisational meetings outside normal office hours on occasion.
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Travel regularly within the Borough.
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Undertake any other duties commensurate with the level of the post.
If you are interested, please download and complete the application form and monitoring form and email both to Philip Challinor before 5:00pm on Wednesday 11 March 2026.
Interviews will be held during the week commencing Monday 23 March.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a new role within St Luke’s for Clergy Wellbeing created to strengthen and embed high-quality clinical practice across our services. The Clinical Quality Learning Lead will support the continuous improvement and quality assurance of our talking therapy provision, enhancing safety, consistency, and a shared learning culture across our network of therapy providers. This will ensure that our grant-funded support continues to meet the highest standards of care for clergy and their families.
This role suits someone who can dedicate around one day a week to provide clinical quality oversight, support reflective learning and strengthen best practice.
You will be ideal if you:
- Have relevant clinical experience and registered practitioner (see job pack)
- Share our passion for clergy wellbeing
- Have a heart for learning and sharing learning to improve practice
- Enjoy developing communities of practice.
St Luke’s is a small, dedicated team. Our success depends on each person contributing to the life of the team and the vision of St Luke’s. This role does not require the post holder to have a Christian faith but must be in sympathy with our vision and values.
A leading charity in clergy wellbeing and mental health
The client requests no contact from agencies or media sales.
Job title: Membership Manager
Reports to: Senior Manager, Team and Operations
Salary: £38,000 to £42,000 dependent on experience
Hours of work: Full time
Location: This role is office based located near Russell Square and Chancery Lane, London
RSTMH is a charity and membership society for those working or interested in tropical medicine and global health, and currently have around 2,000 members and Fellows from more than 100 countries, with a network of more than 10,000 involved with our work in some way. We are looking for an experienced Membership Manager who will help us manage all aspects of our membership programme. This involves maintaining high levels of retention and developing and delivering new recruitment strategies for members across the world.
The role will also focus on developing membership journey programmes to ensure our members receive a top quality service from the Society and that all membership processes are undertaken with efficiency, energy and effectiveness.
The Membership Manager will also play a crucial role in ensuring that we are promoting RSTMH, and its membership offer, to our members and supporters. This person would be the first point of contact for our members and so must be professional, a sound communicator and efficient in their approach.
Part of this role involves creating policies and processes to ensure members feel valued at each stage of their journey with RSTMH, developing new marketing products and materials for recruiting and retaining members where necessary.
The successful applicant will have membership management experience within a relevant charity or learned society and will relish the opportunity to take on a new challenge, working on their own initiative for much of the time.
The role
- Lead on developing and implementing current strategies to increase members of RSTMH, including monitoring and evaluating performance against plans and KPIs
- Analyse, identify and develop plans to optimise member journeys
- Manage enquiries from current/prospective members in a professional, timely manner, to agreed service targets
- Cultivate strong relationships with members and understand their specific needs so that RSTMH can support them most effectively via targeted communications
- Establish and maintain systems to report and evaluate RSTMH’s membership retention and recruitment success
- Deliver reports to keep the team, CEO and Board up to date with progress on membership activities and strategy
- Support the Senior Manager with leading our CRM (CiviCRM) development work
- Work with the team to develop activities and marketing campaigns to improve membership value, recruitment and retention take-up, achieving target conversion rates from other activity areas and feeding into relevant strategies and communications
- Collaborate with department Managers to increase membership recruitment within their stakeholder groups
- Develop and oversee communication templates for members, and ensure these are kept up to date
- Keep up to date with best practice in membership management
- Ensure the RSTMH website, journals, materials and other channels have up to date membership information
- Work with a third-party finance company to ensure membership subscription payments and renewals are processed efficiently and effectively, and ensure payment processes are fit for purpose, including payments from other currencies
- Assist with the agenda and delivery of the International Members Committee to ensure RSTMH’s offering to members and Fellows fulfils the overarching Society strategy and supports membership goals
- Work closely with the Communications Manager to commission and create content for the bi-weekly Members newsletter and membership recruitment campaigns
- Represent RSTMH at relevant events to promote membership and track success of these activities
- Explore new opportunities to expand membership, through new membership types, marketing opportunities or any other means
Person specification
- Passion and commitment to the work and goals of the Society
- At least 3 years' experience of working in a membership role, with experience of recruitment and retention campaigns
- Experience of working in a learned society or membership organisation
- At least 2 years’ experience using CRMs (specific experience with CiviCRM and SearchKit would be highly desirable)
- Experience of developing and delivering successful membership programmes that have increased recruitment and demonstrably reduced attrition.
- Experience of creating compelling messages to different audiences
- Highly organised, with ability to self-plan and prioritise workloads
- Ability to communicate technical details to non-technical people
- Experience of using social media in a professional capacity
- An understanding of current and emerging membership and marketing trends
- A solid understanding of relationship building and how to create a compelling membership journey
- Excellent oral, copywriting and communication skills
- Effective decision-making skills
- Self-starter, able to work proactively and think ahead
- Strong relationship builder
- Good understanding of the analytical methods used to increase engagement from members, and knowledge of approaches to increase member interaction
- High degree of integrity and professional credibility
- Good team player, with an understanding of the challenges of working in a small team
- Resilience under pressure
- Flexibility to work outside of office hours, and to travel within the UK and beyond, as required
- Knowledge of global health or international development is desirable
The deadline for this role is 5pm GMT 8th March.
Please click the apply button and send your CV and a supporting statement of up to 1,000 words (where it asks for your cover message or covering letter) to include how your experience matches the duties and skills for the role, it will be sent automatically to us.
N.B. Applications submitted without a supporting statement may not be considered.
No agencies please.
Please send your CV and supporting statement of up to 1,000 words to include how your experience matches the duties and skills for the role, it will be sent automatically to us. Applications submitted without a supporting statement may not be considered.
