This is a unique opportunity for a committed individual to develop their experience and expertise within an evolving regional charity. The ideal candidate will have relevant qualifications and/or equivalent experience and demonstrate a commitment to continuous learning and professional development.
The post-holder will be responsible for supporting the day-to-day administration functions of Sahir, ensuring efficient office systems, effective donor stewardship, accurate donor records, and excellent supporter communications. The role will play a key part in maintaining positive relationships with individual donors, fundraisers, and supporters whilst ensuring administrative processes run smoothly across the organisation.
Sahir stands as the oldest LGBTQ+ charity in the Liverpool City Region. We’re also a proud support organisation for people living with HIV.
The client requests no contact from agencies or media sales.
Weston Hospicecare is seeking a Director of Retail to lead and develop our retail division at a pivotal moment in our journey. This is a senior leadership role with influence and autonomy, giving the opportunity to shape a vital income stream that directly supports specialist palliative and end-of-life care for our local community.
About the role
As Director of Retail, you will provide strategic leadership for a diverse retail portfolio comprising 16 shops across North Somerset and Somerset, e-commerce operations, and the associated logistics and donation processes. Reporting to the Chief Executive and working closely with the senior leadership team and Trustees, providing significant Board-level engagement, you will develop and deliver a forward-thinking, sustainable retail strategy that responds to evolving customer behaviours, high street trends, economic pressures and developments within the wider charity retail sector.
Just as importantly, you will lead, inspire and develop a committed team of paid staff and volunteers, creating a high-performance, values-led culture where people feel supported, accountable and proud to be part of their local community.
By building strong relationships across the hospice and working collaboratively, you will maximise income opportunities, strengthen community engagement, and protect and enhance the hospice’s reputation.
What you will bring
We are looking for a leader who combines commercial credibility with warmth, empathy and purpose, and who can confidently operate at both strategic and operational levels.
You will demonstrate:
Commercial and strategic leadership
· Significant experience of maximising resources and delivering strong commercial performance within a retail setting
· The ability to develop, articulate and deliver a clear, ambitious and sustainable retail strategy
· Agility and confidence to move comfortably between board-level conversations and front-line retail operations
People and culture
· A proven ability to lead, inspire and develop diverse teams of paid staff and volunteers
· A collaborative leadership style that brings people with you, fostering ownership and accountability
· Resilience to lead effectively through challenge and uncertainty, responding openly and constructively to feedback and change
· Credibility, confidence and presence to inspire others and lead effectively through change
Values and behaviours
· A genuine passion for charity retail and the difference it can make in communities
· Warmth, empathy and compassion, personifying our hospice values in how you lead
· A values-led approach with a commitment to encouragement, inclusion, collaboration and continuous improvement
· A strong commitment to building effective relationships with trustees, colleagues, supporters, customers and donors, patients and their loved ones
Why join us?
In return, we offer:
· A senior leadership role with real influence, autonomy and purpose
· The opportunity to take our retail division to the next level at a crucial time
· A supportive, flexible and collaborative working environment with passionate, committed colleagues
· A sector-competitive salary and benefits package
· Access to training, professional development and wellbeing support
We are seeking to appoint a permanent Director of Retail; however, we will also welcome applications from experienced interim retail leaders who can bring immediate expertise, stability and momentum during this important period while we recruit to the permanent role.
Weston Hospicecare is located in the quiet village of Uphill on the North Somerset coast, and was founded by our local community over 30 years ago. We are the major provider of specialist palliative care within the catchment we serve, offering in-patient, community, day care and related services to patients, and bereavement support to their families and loved ones. All our care is provided free of charge to whomever needs it, however it costs approximately £7 million every year to provide our full range of services, of which less than 20% is funded by the NHS. The remainder is raised each year through a combination of our retail division income, our multi-varied fundraising activities, and gifts in wills.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or any other category protected by law.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Damilola Taylor Trust (DTT) is a charitable company limited by guarantee incorporated in May 2001 in memory of Damilola Taylor and registered as a charity in July 2001. Our founding mission is to provide inner-city youths with opportunities to play, learn and live their lives free of fear and violence, and with optimism for a future where opportunities abound.We develop the hope, optimism and self-esteem of young people so that they can:
Lead healthy lives;
Stay in School;
Grow up to become independent productive adults;
Have lofty aspirations and work to attain their innate potential.
For over two decades, we have supported young people through mentoring, education, employability, personal development, life skills, and community engagement programmes that inspire hope, aspiration, confidence, and resilience. As we mark our 25th anniversary this year, we intend to strengthen organisational capacity, expand partnerships, and scale programmes that positively impact young people and communities across London. .
We are looking for an experienced, dynamic and motivated Programme Manager to lead the Damilola Taylor Trust’s Executive Team, sustain and scale our core youth-focused programmes in South London, providing consistent leadership and operational stability.
As Programme Manager, you will
- Manage delivery of the Career pathway programme for schools (CPPFS) courses, which help YP at risk of involvement in criminal activity to engage fully in education by addressing barriers to positive engagement through workshops and career- mentor support at Harris Academies in South London, with a view to reaching 150 students a year.
- Support and supervise the Project Coordinator to implement the project “From Tragedy to Legacy” to celebrate the legacy of Damilola Taylor while highlighting the impact the Trust has made in 25 years supporting young people in inner-city areas of London.
- Lead the Trust’s collaboration initiative with YouthBuild UK, a South London based charity that trains YP to be work ready in a variety of industries including construction, hospitality, customer care and IT to enhance impact of our Career Search and Skills Development (CSSD) programme.
- Design, develop and implement new programmes for delivery in-house or via third party delivery partners
- Agree the Executive Team’s work plan, lead, and motivate staff to create a high-performing team that sustains and scales the impact of our core youth-focused programmes.
- Taking the lead with day-to-day administration and management of the Trust’s programmes, you will maintain a database, produce written communications and reports, information leaflets, website updates, budget monitoring, and negotiate with delivery partners, and manage an array of detailed record keeping
- Contribute to organisational planning and development, including supporting our plan of building capacity to create the organisation required to achieve results that we are committed to
- Support our fundraising team through providing feedback, reports and information to support bid writing activities.
- Key working relationships
- As leader of the Trust’s executive team, you will work closely with our finance service provider, line manage the Administration Officer and Project Coordinator, and be responsible for delivery of our programmes
- You will develop good working relationships with our project delivery partners, while building in-house capacity for delivery of our main programmes as well as those developed in collaboration with other Social Providers such as YouthBuild UK
- Be involved in sector networking and awareness raising on behalf of the Trust.
- Act as an ambassador for the Trust at all times
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Person specification -Specific experience or skillKey: (E) Essential; (D) Desirable.
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Experience of designing, developing and implementing charitable programmes especially to support development of young people from disadvantaged backgrounds (E)
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Significant experience managing delivery of youth-focused programmes in a small but growing charity (E)
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Strong leadership and team skills to motivate, support and work with a team of youth workers (E)
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An excellent understanding and a proven track record of relevant experience working with young people (YP) from inner-city areas of high deprivation (E)
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A positive attitude, high energy and enthusiasm for the work of the Damilola Taylor Trust (E)
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Excellent communicator, planner and problem solver, a strong team player and an exemplary role model (E)
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Self-directed, self-motivated with the ability to work on own initiative to plan and manage own and a team’s workload (E)
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Knowledge, qualifications
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·Knowledge of situational leadership and general management practices (E)
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Knowledge of General Data Protection Regulations (E)
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An understanding of safeguarding of children, young people and vulnerable adults (E)
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Current DBS certificate (E) but, for a suitable candidate, the post might be offered subject to DBS being obtained)
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Degree or relevant experience of working in the Social Sector, and or as a Youth work (D)
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Experience of programme development processes and tools (frameworks, theories of change) (E)
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Personal qualities
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Commitment to own continuing personal and professional development
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Commitment to the mission, vision and values of DTT
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Flexibility to work in a hybrid job, place based; school locations and virtual
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Commitment to effective relationship building and collaboration
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- The Trust is a Safer Recruitment organisation.
Safer Recruitment
The Trust is committed to safeguarding and promoting the welfare of young people and requires all employees to share this commitment. The suitability of all prospective employees will be assessed during the recruitment process in line with this commitment and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
Please be advised;
• a satisfactory Enhanced DBS Disclosure with Children’s Barred List will be required for this post;
• we may approach previous employers for information to verify particular experience or qualifications;
The client requests no contact from agencies or media sales.