People and culture manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Programmes / Programmes Director, Level Water
What we're building
Level Water exists to solve a problem that shouldn’t exist: too many disabled children are still missing out on high-quality swimming lessons.
We’ve built a delivery model that works. Families trust us. Pools want to work with us. Funders back us. We’re well-funded (80% unrestricted) and responding to growing demand.
Now we’re entering the next stage: scaling what works without losing quality, care, or joy. This role sits right at the heart of that mission - leading not just how our programmes are delivered, but how we define, measure, and grow our impact.
We’re Level Water - a founder-led charity solving unequal access to swimming for children with disabilities. We’re not a typical charity. We own our swim events and run them like a business, creating a sustainable income stream that directly funds our programmes. That model gives us the freedom to move fast, test ideas, and build something that doesn’t exist anywhere else.
Because we’re self-sustaining, we can make clear, confident decisions about our programme and impact direction. If you want to help tackle unequal access to sport - and shape how a modern charity designs, delivers, and measures programmes at scale - this is your chance.
The opportunity
This isn’t a “keep programmes running” role.
This is a build, lead, and scale a national delivery model role.
As Head of Programmes, you’ll own how Level Water’s programmes are designed, delivered, improved, and expanded. You’ll take a proven model, design for growth and help turn it into something category-defining - working at pace, making smart decisions, and setting the standard for what inclusive swimming can look like across the UK.
You’ll work closely with the CEO and senior team, lead our brilliant programme function (a Training and Excellence Manager and Programmes Officer), and bring energy and momentum to a part of the organisation that sits right at the heart of our impact.
If you’re excited by growth, complexity, and building something that really matters, you’ll thrive here.
If you’re looking for a role where you can play it safe, this probably isn’t it.
What you’ll actually own
Programme design, quality & scale
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You’ll own how Level Water’s programmes are designed, delivered, and grown - now and into the future.
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Set the strategic direction for our lesson delivery model, ensuring it scales without losing quality, care, or joy.
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Lead and develop the Programmes team, setting clear priorities, standards, and ways of working.
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Ensure programmes are safe, inclusive, effective, and consistently high-quality as delivery expands.
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Build the systems and processes that make great delivery easier at scale, not harder.
Impact, learning & continuous improvement
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You’ll define how we understand, measure, and improve our impact - and use learning to drive better delivery.
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Ensure we gather meaningful insight from families, swimmers, teachers, and partners.
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Turn data and feedback into clear learning that actively shapes programme decisions.
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Lead Level Water’s approach to impact reporting for funders, partners, Trustees, and the Board, alongside the Senior Leadership Team.
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Set clear success measures and use them to guide prioritisation, iteration, and growth.
Strategic partnerships, funding & sector influence
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You’ll build the relationships and credibility that enable sustainable programme growth and wider change.
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Build and manage strategic partnerships with national pool operators and delivery partners.
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Secure and manage national agreements that unlock scale and improve access.
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Work closely with Fundraising to shape strong, realistic programme content for grants and funding proposals.
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Own the programme side of grant-funded delivery, ensuring work is well planned, delivered to a high standard, and reported with clarity and confidence.
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Represent Level Water externally as a credible, influential voice in inclusive swimming, helping to shift culture and practice across the sector.
Who we’re looking for
We care far more about how you work than where you’ve worked or what sector you come from. You don’t need a background in swimming. You don’t need charity experience. What matters is how you think, how you lead, and the energy you bring.
People who thrive here have:
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Ambition for growth. You’re excited by the moment where something good needs to scale - and you want to help shape what comes next, not just maintain what already exists.
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Ownership and momentum. You take responsibility, spot opportunities, and move things forward. You don’t wait for perfect information or permission before acting.
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The ability to hold strategy and delivery together. You can zoom out to set direction and zoom in to make sure things actually work - and you know when each is needed.
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Confidence leading through change. You’ve helped programmes or services evolve through growth, complexity, or transformation, and you’re comfortable making decisions in imperfect conditions.
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Strong relational leadership. You build trust quickly, bring people with you, and create credibility with partners, teams, and senior stakeholders.
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A solutions-first mindset. When things get complicated (and they will), you stay calm, pragmatic, and focused on what will move things forward.
Bonus points if:
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You’ve worked in a scale-up, start-up, or fast-growing organisation.
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You’ve built or reshaped delivery models, partnerships, or systems as things grew.
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You’re motivated by impact and inclusion, and want your work to genuinely change lives.
If this sounds like you - and you’re excited by the challenge of building something ambitious with real-world impact - we’d love to hear from you.
Why Level Water?
Our values - Bold, Driven, Personal, and Joyful - shape how this role shows up in practice. You’ll be expected to bring ambition, move with purpose, care deeply about people, and help build programmes that feel genuinely joyful to be part of.
Bold.
This isn’t a “run what already exists” role. You’ll challenge assumptions, set direction, and help shape the future of inclusive swimming. We want your judgement, your ideas, and your confidence to make clear calls.
Driven.
We’re growing fast, and programmes sit at the centre of that growth. If you’re ambitious about scale, impact, and building something that lasts, there's a real opportunity here to lead what comes next.
Personal.
We’re founder-led and people-first. You’ll work closely with families, partners, and colleagues, balancing high standards with empathy, clarity, and care.
Joyful.
Swimming should be positive, empowering, and fun - especially for children who’ve too often been excluded. You’ll help ensure our programmes don’t just deliver outcomes, but create experiences that build confidence, independence, and a lifelong love of the water.
Practical details:
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Flexible working: remote, hybrid, or (even better) office-based in Tunbridge Wells, your choice.
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You'll attend weekend events throughout the summer.
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Some travel required to pools, partners, and events (including occasional weekends)
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Salary: Head of: £46k-57k (depending on experience)
How to apply
We want to hear from you in whatever way best shows us who you are and how you think.
Get creative. We really want to get a feel for your personality and style. A traditional CV and cover letter? Great. A video introduction? Awesome. Whatever format helps you shine and show us who you are.
Here's what we'd love to know:
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What’s the boldest change you’ve delivered that improved outcomes for the people your programme existed to serve - and what did you personally do to make it happen?
Before you apply:
If you've got questions about the role, the team, or whether this might be right for you, please reach out. I'm Lucy Powell, Operations Director at Level Water, and I'd genuinely love to chat.
Deadline:
We're reviewing applications on a rolling basis and will close this advert once we've found the right person. So if this excites you, don't wait, but do take the time to show us who you really are.
We'd rather see your best work than a rushed application. If you need a bit of time to put that together, talk to us.
We're excited to meet you. Let's build something brilliant together.
We equip pools and leisure providers across the UK to deliver specialist swimming lessons for children with disabilities.



The Talent Set are delighted to partner with Tommy’s on a fantastic Deputy Marketing Director role. This pivotal position offers an opportunity for a strategic leader to shape and drive next level growth for baby and pregnancy charity Tommy’s, making a meaningful difference through striking brand activity, innovative campaigns, engaging content and storytelling and impactful digital marketing.
The Deputy Marketing Director will raise awareness and consideration of the Tommy’s brand, bring more people to the charity for support and market the charity to target audiences, businesses and potential donors and fundraisers.
This is a particularly exciting moment to join Tommy’s as an organisation. We have recently unveiled a new creative brand platform and in the delivery phase of a 5-year growth strategy. With maternity care firmly in the public spotlight, there is also significant opportunity to shape the conversation, build momentum and extend our reach. We are seeking someone creative and proactive to lead this next chapter, helping to translate increased visibility into meaningful change to help bring more babies home.
About the Charity
Their vision: To stop the heartbreak and devastation of baby loss and make pregnancy and birth safe – for everyone.
Their mission: Tommy’s leads research and transforms care. They provide expert information and support throughout the pregnancy journey. Working with communities and partners, Tommy’s challenges inequities and campaigns for change to make pregnancy and birth safer for all. Together, we save babies’ lives.
Marketing & Engagement directorate vision: To make Tommy’s unmissable as a household name and a fundraising cause. The directorate encompasses, Marketing, Communications and Campaigns, Public Fundraising and Digital and Innovation.
Key Responsibilities
- Lead the marketing team to deliver integrated brand and marketing campaigns that raise awareness of Tommy’s mission and impact through research and provision of support among the target audiences
- Develop and implement comprehensive marketing strategies aligned with the organisation’s mission and goal
- Oversee the creation and execution of multi-channel campaigns, ensuring clear messaging and impactful delivery
- Cultivate relationships with external partners and stakeholders to enhance brand visibility and support fundraising efforts
- Manage budgets and resources effectively, ensuring maximum return on investment
- Use data and insight to understand audience, channels and brand and to guide the strategy, planning and execution
- Set and track marketing OKRs, KPIs and budgets, evaluating progress, performance and delivery
- Lead on content, audience and stories strategies
- Drive the digital marketing strategy, growing social media presence, optimising SEO, digital campaigns, SEM and website content
- Support our income and growth through promoting public fundraising activities and supporting corporate partnerships
Person Specification
- Demonstrated experience in strategic marketing leadership and brand development and engagement within the non-profit or charity sector
- Proven ability to develop impactful campaigns across digital, print, and media channels
- Excellent communication and interpersonal skills, with the ability to influence and inspire diverse audiences
- Strong organisational skills, with the ability to manage multiple projects and priorities effectively
- Proficiency in marketing analytics and data-driven decision-making
- Commitment to the values of the organisation and a demonstrable interest in the pregnancy and baby sector
- Ability to work collaboratively with various teams and external partners
What’s on Offer
- Salary: £60,000-£64,000
- Permanent
- Location: London, hybrid – 2 days in the office per week
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About MSF UK
Médecins Sans Frontières (MSF) provides life-saving medical care to people affected by conflict, epidemics, disasters and exclusion from healthcare. MSF UK exists to maximise the support we provide to this work — by raising funds, advocating for patients, and ensuring our organisation is strong, accountable and sustainable.
MSF UK has grown significantly over the past 5 years, almost doubling our income to just under £100m. As MSF UK enters a new strategic period to 2031, with ambitious plans to grow income further and increase our impact for patients, the strength, resilience and integrity of our financial foundations have never been more important.
The Role
The Financial Controller plays a critical role in safeguarding MSF UK’s resources so they can be used where they are needed most.
You will lead the financial accounting function, ensuring MSF UK’s finances are accurate, compliant and well-controlled, while also driving continuous improvement in systems and processes. Building on strong existing foundations, you will help modernise and streamline financial operations so they remain fit for a growing and increasingly complex organisation.
Working closely with the Director of Finance & Services, the Head of Financial Planning & Analysis and colleagues across MSF UK and the wider MSF movement, you will ensure that financial stewardship actively supports humanitarian impact.
What You’ll Do
You will lead MSF UK’s financial accounting function, balancing rigour, efficiency and service. This includes:
- Ensuring strong financial stewardship: leading statutory accounts, audit, tax compliance and regulatory reporting, including to MSF International.
- Maintaining robust controls: safeguarding MSF UK’s assets through effective internal controls, risk management and reserves oversight.
- Overseeing core financial operations: ensuring accurate, timely processing of transactions, payments and financial records.
- Managing funds and grants: overseeing restricted and unrestricted funds and MSF grant flows, ensuring donor and organisational requirements are met.
- Leading systems and process improvement: driving automation, system enhancements and improvement projects to improve efficiency and user experience.
- Leading and developing the team: managing and supporting a high-performing financial accounting team and fostering a collaborative, improvement-focused culture.
- Trusted technical advisor: providing clear assurance and expert accounting and tax advice to senior leaders, trustees and colleagues.
About You
You are a fully qualified accountant (ACA, ACCA or equivalent) with significant experience leading a financial accounting function in a complex organisation. You bring strong technical expertise, sound judgement and a commitment to integrity and transparency.
You are:
- Confident leading statutory reporting, audit and tax compliance.
- Experienced in improving systems and processes, including through technology and automation.
- A collaborative leader who values developing people and building strong relationships.
- Motivated by purpose, with a desire to use your skills to support a mission that matters.
Experience in the charity sector, managing complex VAT environments or working within international organisations is desirable.
Why Join MSF UK?
You’ll join a values-driven organisation where strong financial control is seen as fundamental to humanitarian impact. You’ll be trusted to lead, improve and innovate — ensuring MSF UK remains accountable, resilient and able to respond to the needs of patients around the world.
If you are motivated by MSF’s mission and want your financial leadership to make a meaningful difference, we would love to hear from you.
Recruitment timetable
Application deadline: Sunday 25th January
Shortlisting:week of 26th January
First stage interviews: week of 2nd February
Second stage interviews: week of 9th February
How to apply:
Please send your CV and letter of motivation via the link by Sunday 25th January. For an informal conversation about the role, please contact our exclusive partner, Bryony Thomas via the Allen Lane agency website.
MSF UK is an equal opportunities employer. We are committed to diversity and creating an inclusive environment for all employees. We encourage applications from all sections of our diverse community.
We are looking for a committed and enthusiastic Net Zero Carbon Engagement Officer to support churches across the Westminster Deaneries in their journey towards net zero carbon. This is an exciting opportunity to work with parishes, clergy, volunteers and diocesan colleagues to reduce carbon emissions, improve energy efficiency and care well for creation.
You will play a key role in coordinating activity at a local level, supporting churches with audits, funding applications and delivery of projects, while helping to build learning that can be shared more widely across London.
About the role
Reporting to the Net Zero Carbon Programme Lead, you will:
- Engage with and support churches across the Westminster Deaneries (St Marylebone, Paddington and St Margaret) in progressing towards net zero carbon
- Coordinate and grow the Westminster Climate Forum, encouraging collaboration and shared learning between churches
- Support churches to complete energy and net zero carbon audits and implement recommendations
- Promote funding opportunities and support churches with grant applications
- Work with fundraising colleagues to submit funding bids on behalf of individual churches and groups of churches
- Support churches to submit annual Energy Footprint Tool data
- Oversee grant distribution and support delivery of projects within budget and timescales
- Work with communications colleagues to develop case studies and share learning
- Contribute to developing models for deanery-level net zero carbon coordination across London
Please refer to the Job Description for full details of responsibilities.
About you
You will bring:
Essential
- Experience of stakeholder engagement and relationship building
- Strong organisational skills and the ability to manage projects and multiple priorities
- IT proficiency, including Microsoft Office
- Clear written and spoken English
- The right to work in the UK
- A passion for environmental issues and tackling the climate crisis
- An empathetic understanding of the mission and values of the Church of England
Desirable
- Experience of project management
- Experience of organising events and public speaking
- Working knowledge of net zero carbon projects and/or church buildings
- Experience of writing grant applications
- An understanding of the ethos and mission of the Church of England and the role of parish clergy
- Experience of working with volunteers
Please refer to the attached Job Description for the full details on Person Specification.
About the London Diocesan Fund
The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocese of London comprises of c400 parishes north of the River Thames and within the M25 motorway. You can find our Diocesan 2030 vision, which outlines our priorities for the next 10 years.
The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund, we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people.
Equality, Diversity, and Inclusion
The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.
We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.
Safeguarding
The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.
Benefits of working with us
The LDF offers a supportive working environment, opportunity for career development and the following financial benefits:
- Competitive remuneration package
- 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays
- 15% employer pension contribution and salary sacrifice available
- Death in service benefit x3 of basic gross salary
- Enhanced maternity leave of six months full pay, after 12 months of employment
- Season ticket loans for public transport
- Access to Benenden Health Insurance
- EAP counselling through Health Assured
- Up to £100 for eye test and contribution to spectacles
- Two additional paid days for community volunteering
To apply:
Closing date: 18 January 2026
Shortlist/invite: w/c 12 February 2026
Interviews: w/c 2 February 2026
Submit your application and CV online via Pathways. Please refer to the person specification and JD when you’re answering the application questions.
For more details, please see the full Job Description and Person Specification or visit the LDF Careers Page.
For every Londoner to encounter the love of God in Christ



The client requests no contact from agencies or media sales.
Director of Finance and IT
London (Camden) | Hybrid working
Salary £90,000
Full time (37.5 hours) or 4 days per week considered
Thomson Foundation is an independent, globally respected organisation with over 60 years’ experience supporting free, ethical and trusted journalism around the world. At a time when reliable information has never mattered more, Thomson’s work is both impactful and deeply values-driven.
They are now seeking a Director of Finance and IT to join the senior leadership team at an exciting point in the organisation’s evolution.
This is a rare opportunity for a senior finance leader who enjoys combining strategic leadership while also being able to provide hands on support. You will work closely with the CEO, Board and senior colleagues to shape future strategy, while also getting into the detail to understand how things work today and where they can be improved tomorrow.
You will thrive in this role if you enjoy making your mark: strengthening systems, improving automation, streamlining processes and building robust, proportionate controls that suit a small, international organisation. This is not a role where you sit at arm’s length from the detail – you will be curious, practical and comfortable rolling up your sleeves, whether that’s reviewing processes, posting journals, improving reporting or driving smarter use of technology.
Alongside financial leadership, you will oversee IT, risk, compliance and governance across the Thomson Group, working with outsourced providers and internal colleagues to ensure systems are secure, efficient and fit for purpose. You will play a key role in delivering the Finance and Technology Transformation Plan, helping the organisation operate more effectively and sustainably as it continues to grow and adapt.
Thomson has a small, welcoming team and a collaborative, non-hierarchical culture. You will be joining an organisation where people are trusted, ideas are welcomed and impact really matters. The role is based in Camden, with hybrid working two days per week in the office.
This role will suit someone who is:
• equally comfortable thinking strategically and working hands on
• motivated by improving systems, automation and ways of working
• curious, detail-oriented and happy to implement change
• values-led and excited by working in a mission-driven, international charity
If you are looking for a senior leadership role where you can genuinely influence, improve and help shape the future of a highly respected organisation, this is an outstanding opportunity.
How to Apply
For more information, please contact Rosemary Pini at Allen Lane who is supporting on this role and happy to answer any questions.
Please apply by sending CV and supporting statement before 1st February
Salary: £65,000–£75,000
Hours: 37.5 per week
Location: Barnsley Hospice (Gawber) & Retail Hub (Dodworth)
Barnsley Hospice is seeking an inspirational Director of Income Generation to lead the strategic growth of our fundraising, retail, marketing and communications activity. As a key member of our Executive Leadership Team, you will shape the future of our income strategy to ensure we can continue delivering exceptional care for local people and their families.
In this pivotal role, you will:
- Lead the development of innovative, sustainable income streams across fundraising, retail and commercial partnerships
- Strengthen our brand, communications and digital presence to grow awareness and engagement
- Build strong relationships with donors, supporters and partners
- Provide expert strategic leadership, governance and insight to colleagues, trustees and stakeholders
- Inspire and develop high‑performing teams who live our values and deliver meaningful impact
If you are a visionary, collaborative leader with a passion for making a difference in your community, we would love to hear from you.
If you wouldlike to apply please upload your CV and covering letter.
Please explain your interest in Barnsley Hospice and how your skills and experience reflect the person specification for the role.
An informal visit to the hospice to meet our CEO/Chief Nurse and relevant teams is an essential step in the application process and must take place before the deadline.
Barnsley Hospice is committed to Equality, Diversity & Inclusionin all that we do and welcome applications from all sections of the community. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQIA+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Barnsley Hospice.
Any candidate who identifies themselves as disabled will be shortlisted if they meet the essential criteria for the role. Essential criteria can be found in the job description and person specification for the role. If you require any accessibility adjustments ,please contact a memberof the HR team
The closing date for applications is midnighton Sunday 18 January 2026.
The shortlist of candidates will be determined the following week.
Panel interviews will take place on Thursday 5 February 2026.
Be part of shaping a sustainable future for Barnsley Hospice.
Apply now and help us deliver care, compassion and support when it matters most.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: (UK) £30,170 plus benefits (Our pay philosophy ensures consistency across locations and salaries. The starting salary for this opportunity plus benefits depends on location of the candidate).
Mary’s Meals International is recruiting for a talented Graphic Designer to join our Creative Solutions Team on a 12-month maternity cover contract. Creating compelling design solutions for both digital and print media applications, you will work to develop our visual identity and brand, employing your creative flair in telling of the story of Mary’s Meals, and the children we serve.
The role:
Reporting to the Head of Creative Solutions, you will thrive in a fast-paced, collaborative environment, developing your own concepts and inputting into creative processes. Working closely with stakeholders across the global network across simultaneous projects and executing requests for graphic design work.
- Support the introduction of new design practices and processes as defined by the Head of Creative Solutions to ensure that design development and production workflows are efficient, and effective.
- Develop creative ideas and concepts choosing the appropriate medium and style to meet project requirements and objectives.
- Collaborate with the wider marketing team on developing asset banks for digital use including infographics, landing pages, social media assets and email design.
- Deliver internal and external design toolkits as required.
We are looking for:
- Excellent working knowledge of the Adobe creative suite, primarily InDesign, Photoshop and Illustrator but experience with After Effects & Premiere Pro is beneficial.
- Three years’ experience, or equivalent, of working in a graphic design role within a design team.
- Agency experience would be beneficial but not essential
- Strong ability to pitch ideas and articulate your design thinking
- Strong stakeholder management skills and experience of working with stakeholders at all levels.
- Great attention to detail with experience of developing and working within brand and visual style guidelines.
- Experience in executing project briefs and delivering to project deadlines.
- Strong team focus, with great communication skills and proven experience of working in a fast-paced environment.
- Proven track record in developing creative design projects from concept to completion
- Excellent typography skills and robust understanding of how to use type to drive action.
About us:
Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in their place of education. We are currently reaching over 3 million children every school day, across 16 countries.
We are a values driven organisation, we believe in the innate goodness of people, respect the dignity of every human being and family life and believe in good stewardship of the resources entrusted to us. In line with our values, Mary’s Meals is fully committed to a culture of safeguarding and is committed to preventing any type of unwanted behaviour at work. We expect all the Mary's Meals family to share this commitment and work in the best interest of the communities we serve. Our safe recruitment practices ensure that only those that are committed to our high standards join our movement.
How to apply:
If you are inspired to join our movement and our vision, mission and values resonate with you, we would love to hear from you. To apply, please click APPLY and send your CV, a short covering email outlining your interest in this role and working with Mary’s Meals and a link to your portfolio.
Our Benefits:
- 34 days annual leave (pro-rated for part time working patterns) including bank holidays, increasing by 1 day each completed calendar year, to a maximum of 39 days (+ option to buy another week)
- Flexible working
- Employee Assistance Programme
- Life assurance
- Pension
Closing date for applications is Sunday 25th January 2026.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible
Graphic Designer JD
Applicant Privacy Statement
Our vision is that every child receives one daily meal in their place of education.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Salary - £41,445 - £48,352
Hours - Full-time
Benefits - Excellent package including 27 days annual leave + bank holidays
We believe that people’s sight matters and wish to strengthen our committed and passionate team by appointing a grants officer to our grants and research team.
We are the main grant-making and fundraising charity for Moorfields Eye Hospital NHS Foundation Trust (Moorfields) and its academic partner UCL (in particular the UCL Institute of Ophthalmology), two world-leading institutions. The majority of our support funds innovation and research into eye health, and we have an emphasis on building capacity and developing the careers of researchers and clinicians.
We have ambitious plans. We have put into action a five-year business plan that is supporting our growth from raising and funding around £6 million annually to becoming a £10 million a year charity.
This is an exciting opportunity for a grants officer to bring enthusiasm and experience to our dedicated team, following robust and effective processes to select and award the most impactful projects and programmes, and collaborating with a number of varied stakeholders.
About the role
You will be joining a friendly and supportive grants and research team who are committed to ensuring the charity has robust grant making mechanisms to determine best use of charitable funding together with monitoring and evaluating projects and programmes.
You will be the primary point of contact for applicants and other stakeholders throughout the grant management process, ensuring they are supported and managed in a professional and timely manner. This would include communicating feedback to applicants on funding proposals following decision making. You will support development of content that advertises funding opportunities and showcases the impact of the charity's funding.
Our close proximity, and working relationships, with Moorfields and its academic partner UCL (in particular the UCL Institute of Ophthalmology) are very important to this role. A successful candidate will enjoy working with academics, clinicians and other hospital staff, supporting their engagement with, and applications to, our funding programmes.
About you
You will have ambition to develop or expand your career in grants management within a growing grant-making charity. You will have a qualification in a biomedical sciences/health subject.
- You will also have research experience in an academic or clinical setting and an understanding of research funding processes in a grant-making charity.
- You will be an excellent communicator, able to build confident working relationships at all levels. An ability to network and liaise with scientific, clinical and research communities will be key to your success in this role.
To apply
Your application should include your CV and your cover letter response (up to 500 words in total) to the following questions:
› What attracts you to this role and Moorfields Eye Charity?
› How your experience applies to this role?
If you think you could do the role, but don’t have all the desirable experience, we would still welcome an application from you.
The closing date for applications is Monday 19 January 2026.
Interviews are expected to be between 2 and 13 February 2026.
The client requests no contact from agencies or media sales.
Quartet Community Foundation is seeking a visionary and strategic leader to join our senior team as Director of Development. This new role will drive our ambitious 2026–29 strategy, building partnerships, securing new funding, and growing our endowment to £100 million to support communities across Bristol, Bath & North East Somerset, North Somerset, and South Gloucestershire.
Key Responsibilities
· Develop and maintain relationships with high-net-worth individuals and key partners.
· Secure significant new funds and grow Quartet’s endowment.
· Broker strategic partnerships to support disadvantaged communities.
· Lead and motivate a team delivering philanthropy, grant-making, research, and pro bono services.
· Represent Quartet at events and networks to raise our profile.
Essential Criteria
· Proven experience in philanthropy and donor relationship management.
· Track record of securing major gifts or revenue funding.
· Strong strategic thinking and leadership skills.
· Excellent networking and communication abilities.
· Experience in the charitable sector and managing teams.
Salary & Benefits
£55,000–£60,000 per annum, depending on experience. Benefits include 6% employer pension contribution, health benefits scheme, Employee Assistance Programme, Cycle to Work scheme, and generous holiday entitlement.
Location
Based at our central Bristol office with travel across the region. Hybrid working available.
How to Apply
Download the Recruitment Pack and Application Form from our website.
The client requests no contact from agencies or media sales.
Become the next Chief Executive of The Prince & Princess of Wales Hospice and lead one of Scotland’s most admired palliative care organisations into its next chapter. This is a chance for an inspiring, strategic leader to shape our vision, champion our values and ensure patients and families remain at the heart of everything we do.
Applications close at 9 a.m. Friday 30th January.
Who we are
The Prince & Princess of Wales Hospice has been at the heart of Glasgow for more than 40 years, delivering specialist palliative care that supports people with life-limiting conditions and their families. Renowned for our personalised, whole-person approach, we combine clinical expertise with emotional, social and spiritual support to help people live well, with dignity and comfort. Our purpose-built, contemporary home allows us to offer innovative, flexible services tailored to individual needs, supported by committed teams of staff and volunteers. With a proud heritage and a forward-looking mindset, we continue to strengthen partnerships and expand our reach as a leading provider of palliative care across Greater Glasgow and Clyde.
About the role
We are seeking a new Chief Executive to lead the Hospice into its next chapter; an opportunity to shape strategy, influence key partners and ensure patients and families remain at the centre of everything we do. You will guide an experienced senior management team, foster a positive and collaborative culture and champion innovation across clinical and organisational practice. Balancing long-term vision with operational oversight, you will steer the Hospice through a changing landscape, ensuring our services evolve to meet community needs while upholding our values and commitment to excellence. This role demands a leader who can inspire, engage and represent the hospice with confidence across local, national and international sector-wide arenas.
Who we are looking for
We are looking for a motivating, energetic and inspiring leader with the strategic insight and operational strength to run a complex, mission-driven organisation. You will bring proven experience of delivering change, shaping organisational strategy and influencing at senior levels, alongside the ability to motivate teams and nurture a culture where people feel supported and valued. Your outstanding communication and relationship-building skills will enable you to work effectively with NHS partners, government, funders and the wider community, helping to secure sustainable income, strengthen collaboration and enhance the Hospice’s profile and impact.
You will also demonstrate sound financial judgement, rigorous governance capability and a deep commitment to improving patient and family experience. Above all, you will bring integrity, empathy and the measured leadership presence needed to guide the organisation confidently and creatively into the future. If you are inspired by the chance to make a meaningful and lasting difference, we would be delighted to hear from you.
Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.
Applications for this role close at 9 a.m. Friday 30th January.
The Salvation Army is recruiting a Head of Data Insight. This critical role will ensure that The Salvation Army maintains and increases its impactful presence as one of the top ten charities in the UK, and as a worldwide Christian Church that puts belief into action.
One of the UK’s most inspiring and best-known faith-based organisations, The Salvation Army, is looking for a Head of Data Insight who will be responsible for ensuring internal teams have the knowledge at their fingertips to make informed fundraising decisions and improvements across the supporter experience.
As Head of Data Insight you will lead your team to provide essential audience and financial insights, underpinning marketing and fundraising activities, with a key focus on building frameworks to monitor effectiveness, support financial reconciliation and foster a high degree of trust within the data function. The ultimate goal is to help ensure that The Salvation Army, as one of the most diverse providers of community and social services in the UK and beyond, can continue to do so in the future, by implementing a data insight strategy that underpins our ambitions for income growth and is absolutely right for our identity, brand and values.
To be successful in this role you will have;
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Substantial experience of delivering data insight within a complex organisation
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A confident people leader and collaborator
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Ability to influence at a senior level and inspire and motivate colleagues.
This is an exciting time to join The Salvation Army. If you are an ambitious experienced data insight expert looking for your next challenge and would like to play a key role in The Salvation Army’s income growth, this could be the role you’re looking for.
To apply:
To find out more and to progress an application, please download the Candidate Pack and email us to arrange a chat with the THINK Recruitment team. All suitable candidates will be required to undertake the selection process outlined in the Candidate Pack including those who express interest directly through the TSA website.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.
Location:
The Territorial Headquarters (THQ) are located in Denmark Hill, London, SE5 8FJ. We require the post-holder to work a minimum of 2 days per week from THQ.
Timeframes:
Role closing: midnight Tuesday 27th January – please ensure you have allowed time for a screening conversation with the THINK Recruitment team before the closing date
1st Stage interviews (virtual): Wednesday 4th February
2nd Stage interviews (in person): Thursday 12th February
WORKING WITH US
The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.
We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.
As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.
Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.
To discover more about our culture, ethos and what it is like to work here, visit the page.
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ABOUT THIS OPPORTUNITY
Join the Harris Institute, a leading provider of professional development and training through three designated Teaching School Hubs. We deliver high-quality programs that empower schools and academies across London and South Essex to lead educational improvement.
As Apprenticeship Co-ordinator, you will play a key role in managing and supporting our apprenticeship programs. Reporting to the Teaching School Hubs and Apprenticeships Manager, you’ll be the main point of contact for apprentices and internal stakeholders, ensuring smooth administration, compliance, and a positive learning experience.
This is an exciting opportunity to make a real impact on workforce development in education.
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MAIN AREAS OF RESPONSIBILITY
Your job responsibilities will include:
Apprentice Lifecycle Management
- Onboarding & Induction: Co-ordinate the smooth induction of all new apprentices, ensuring they receive necessary documentation, program details, and are integrated into their respective teams.
- Administration: Maintain and quality assure all apprentice records, training agreements, and learning plans, in accordance with the apprenticeship funding rules.
- Compliance: Monitor and track apprentice progress against milestones, funding requirements, and End-Point Assessment (EPA) readiness, ensuring all programs comply with DfE, Ofsted, and Awarding Body regulations.
- Off-the-Job Training: Monitor and track the accurate recording of Off-the-Job training hours for all apprentices.
Stakeholder Engagement & Support
- Apprentice Support: Act as the first point of contact for apprentices, offering guidance, support, and signposting to relevant resources regarding their well-being, training, and workplace issues.
- Liaison: Build and maintain effective working relationships with Employers, internal line managers, and mentors to ensure consistent program delivery and feedback.
- Meetings: Ensure that all progress review meetings are being held and attended to, ensuring that outcomes are documented and follow up on agreed actions.
For a full list of responsibilities, please download the job pack.
WHAT WE ARE LOOKING FOR
We would like to hear from you if you have:
- The ability to co-ordinate and motivate a high-performing team.
- The ability to work in different sites across the organisation including London and Essex when needed.
- A pro-active and organised approach including to manage multiple priorities.
- A commitment to safeguarding and promoting the welfare of children, young people and vulnerable
- Proficient in the use of MS Office software packages, such as Word, Excel and Outlook, as well as search engines and online databases.
- Some experience of using social media platforms
For a full job specification, please download the job pack.
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APPLYING FOR THIS POSITION
If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.
Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.
When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.
A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.
OUR VISION & VALUES
Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.
We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.
IMPORTANT INFORMATION
Safeguarding Notice
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.
Equal Opportunities
The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.
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WHAT WE CAN OFFER YOU
Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.
You will also have access to a variety of benefits, support programmes and initiatives including:
- Excellent opportunities for continuous professional development and career progression
- Annual performance and loyalty bonus
- Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
- 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
- Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
- Employee Assistance Programme for free and confidential advice
- Cycle to work salary sacrifice scheme
- Wide range of shopping, leisure, and travel discounts
- 20% off at Tapi Carpets, exclusive to Harris employees
- Interest-free ICT and season ticket loans
For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.
Do you believe learning is the root of place-based change? Are you driven to turn insight, evidence and lived experience into action that improves lives?
Active Black Country is recruiting 3 Learning Leads to play a pivotal role in shaping a more active, healthier future across Dudley, Sandwell, Walsall and Wolverhampton.As a Learning Lead, you’ll put learning at the heart of place-based working - capturing what’s working (and what isn’t), sharing insight across partners, and strengthening collaboration to tackle physical inactivity through Sport England’s Place-Based investment.
We’re looking for people who love connecting dots and people - champions of co-design, reflection and evidence-led practice. You’ll be curious, influential and confident turning complex learning into practical action that drives health and social change.
Your experience could come from any sector - community development, health, education, local government, research or beyond. What matters most is your expertise to lead learning, build trusted relationships and help places learn their way forward.
If you’re excited by the idea of learning with communities, not just about them — we’d love to hear from you. Application deadline: 30th January 2026.
Role description:
The learning lead will work with local partners to ensure strategic learning is captured &
applied to develop partnerships and strengthen understanding to collectively tackle physical
inactivity and support wider health and social outcomes.
Working to established learning goals the learning lead is responsible for developing,
implementing, and managing learning and development initiatives that enhance connectivity
and understanding between partners to work together. This will involve providing focused
support to partners to capture accurate insight & learning, assessing what works and what
does not, ensuring key learning is shared throughout the process with partners and
communities.
The learning lead will work as part of a team, working across the areas of Dudley, Sandwell,
Walsall and Wolverhampton respectively, whilst engaging with partners & organisations at a
Black Country level to focus on the agendas of transport, housing and health.
Main Duties:
1. Work with the place partners across the 4 Black Country local authority areas and Active Black Country to implement the Monitoring Evaluation & Learning framework as part of the Sport England ‘Place Based’ investment.
2. Develop effective working relationships with a breadth of partners and organisations to support collaboration and the development of a shared purpose to address inequalities that prevent people from moving and being active.
3. Working with the support of the learning and monitoring & evaluation partners, ensure strategic learning is captured and applied to help us fulfil organisational and place ambitions.
4. Develop a SMART learning plan for each place, drawing in the real time priorities of partners, ensuring community engagement is at the heart of decision making.
5. Champion how partners can cascade learning into their organisation to influence wider change, devising creative ways to share the learning at a local level, highlighting need and connecting to priorities to maintain momentum.
6. Be an advocate for the Behaviour Change framework to ensure this is fully embedded by partners and community groups, ensuring communities are engaged and involved in the co-creation of marketing collateral and key messages.
7. Participate in local forums and meetings, including forming part of the learning forum, chaired by Active Black Country, to share learning and identify opportunities to integrate physical activity across the thematic areas of transport, health & housing.
8. Review existing local data and insight, identifying gaps and areas that require further exploration.
9. Support the local test and learn interventions that have been identified as part of the Place Expansion Development Award, capturing the key learning to support the development award.
10. Support partners with monitoring, evaluation and learning.
11. Work with the Active Black Country Strategic Communications Lead to share case studies and good news stories.
12. To be responsible and take reasonable care for the Health, Safety and Welfare of self and other employees and the public in accordance with Health and Safety Legislation and company procedures.
13. To adhere to the Data Protection Act at all times. Confidentiality must be maintained at all times.
14. To adhere to all relevant policies and procedures at all times.
15. To undertake such other duties as may be appropriate
Person Specification:
1. Able to work as a trusted partner and build strong, effective, and valued relationships across a wide range of people and organisations.
2. Visibly values and promotes co-design and can bring people together to jointly create innovative ideas and practice.
3. Skilled in building trust and long-term relationships across sectors—especially with local partners, community-based organisations, local authorities and charities.
4. Proven experience supporting specific communities or localities—particularly in roles involving community development, learning or collaborative partnerships, ideally across the Black Country.
5. Demonstrates professional, voluntary, or lived experience of communities most marginalised or under-represented in being active. Has knowledge and understanding of the barriers to activity. Can articulate, demonstrate, or evidence the valuable role that physical activity and sport can contribute to health, environmental & socio-economic outcomes.
6. Strong understanding of how to track, assess, and learn from outcomes in complex, community-driven settings. Familiarity with both qualitative and quantitative methods.
7. Skilled at applying evidence led approaches to design effective learning interventions which build meaningful impact.
8. Demonstrable expertise in building a culture of continuous improvement and reflective practice, by supporting teams to ask effective questions, use data wisely, and apply learning practically.
9. Able to work with complexity and influence and advocate for learning beyond programme delivery.
10. Proven experience in using learning as a driver for change. Demonstrating a deep commitment to inclusive practice, with experience applying in real-world settings.
11. Can effectively prioritise and set and meet objectives within deadlines and planned goals.
12. Can demonstrate a quality of thought disseminating data, insight and trends translating it into meaningful action and decision making.
13. Strong written and verbal skills, able to distil learning clearly for different audiences, including communities, partners, and funders.
14. A self-starter who shows skills in agile and adaptive working proving they can respond quickly, work flexibly and navigate through fast-paced, changing, complex and uncertain environments.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About MSF UK
Médecins Sans Frontières (MSF) provides life-saving medical care to people affected by conflict, epidemics, disasters and exclusion from healthcare. MSF UK exists to maximise the support we provide to this work — by raising funds, advocating for patients, and ensuring our organisation is strong, effective and accountable.
MSF UK has grown significantly over the past 5 years, almost doubling our income to just under £100m. MSF UK is entering an ambitious new strategic period to 2031, with a clear goal: to significantly grow our income and maximise the financial contribution we make to MSF’s medical humanitarian operations. Finance has a critical role to play in achieving this.
The Role
This is a newly created senior leadership role and a rare opportunity to shape how financial insight drives humanitarian impact.
As Head of Financial Planning & Analysis, you will build and lead MSF UK’s FP&A function, ensuring that resources are used wisely, investment decisions are evidence-based, and financial insight empowers colleagues to make the best possible decisions for our patients.
You will work at the heart of the organisation — partnering with senior leaders, fundraising teams and budget holders — to translate strategy into robust financial plans and ensure every pound raised delivers maximum impact.
What You’ll Do
You will lead MSF UK’s FP&A function to support better decisions, stronger financial sustainability and greater humanitarian impact. This includes:
- Driving strategic insight: providing clear financial analysis, modelling and advice to inform investment decisions, income growth and value for money.
- Leading planning and forecasting: owning MSF UK’s budgeting, reforecasting and multi-year financial planning processes.
- Strengthening financial reporting: ensuring timely, accurate and meaningful management accounts, KPIs and commentary for senior leaders and trustees.
- Partnering with the organisation: acting as a trusted advisor to senior leaders, managers and budget holders, strengthening financial literacy and accountability.
- Identifying efficiencies: working collaboratively to uncover opportunities for cost savings and improved use of resources.
- Building capability: line managing and developing the Finance Business Partner and continuously improving FP&A processes, tools and ways of working.
About You
You are a fully qualified accountant (CIMA, ACA, ACCA or equivalent) with significant experience in FP&A and a strong track record of using financial insight to influence decisions at senior level.
You combine technical excellence with empathy and purpose. You are comfortable working in complexity, skilled at explaining finance to non-financial colleagues, and motivated by using your expertise to support a mission that truly matters.
Why Join MSF UK?
You’ll join a values-driven organisation where finance is seen not just as a control function, but as a strategic enabler of humanitarian impact. You’ll be trusted to shape a function, influence decisions, and help ensure MSF reaches more patients, more effectively.
If you are motivated by MSF’s mission, thrive in collaborative environments, and want your financial leadership to make a tangible difference in the world, we would love to hear from you.
Recruitment timetable
Application deadline: Sunday 25th January
Shortlisting: week of 26th January
First stage interviews: week of 2nd February
Second stage interviews: week of 9th February
How to apply:
Please send your CV and letter of motivation to via the link by Sunday 25th January. For an informal conversation about the role, please contact our exclusive partner, Bryony Thomas via the Allen Lane agency website.
MSF UK is an equal opportunities employer. We are committed to diversity and creating an inclusive environment for all employees. We encourage applications from all sections of our diverse community.
Applicants must be located within 2 hours travelling distance of Cambridge City.
The Charity and Our Vision.
For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces. We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035.
Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.
We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.
Role Mission.
To ensure Scotty’s delivers high-quality, consistent, and scalable support to those affected by military-connected bereavement, by leading all aspects of service delivery.
You’ll own the structure, systems, standards, and team needed to deliver support across all four Family Programmes (SMILES, SUPPORT, STRIDES, and the planned START programme) and help ensure our support reaches the growing number of families who need us.
The key responsibilities of this role are:
Programme Operations & Service Infrastructure
- Overall accountability for the service provided to the bereaved military community.
- Leading, and working closely with, the Head of each delivery Programme to ensure all activities are impactful and meeting the needs of our community.
- Mapping and maintaining the full beneficiary journey across all programmes and cohorts (CYP and adult).
- Developing our first adult focused services and building them in line with the charity’s long-term vision to be supporting more than 25k bereaved people by 2035.
- Being the link between our service delivery and both internal and external technology partners to ensure our systems match, and meet the needs of, our processes.
- Alongside our Operations Team, lead the scoping of a full future CRM (Salesforce) rebuild and related beneficiary tech interfaces such as websites, future app development etc.
- Oversee the design of a 2026 ‘light’ CRM phase to support individual adult service delivery.
- Ensure that lived experience remains at the heart of our services.
- Accountability for Safeguarding within the organisation.
Team Leadership
- Support Programme Leads (e.g. Heads of START, SMILES, SUPPORT), providing direction and support as well as ensuring clarity of ownership and goals.
- Create a strong, empowering culture within the service (Families) team, aligned with The Scotty’s Way and shared leadership philosophy.
- Work with our Head of People to oversee service recruitment and onboarding.
Quality, Measurement & Improvement
- Define and embed service-level Success Measures (KPIs) across all activities ensuring we know what success looks like for all our activities.
- Collaborate with the Head of Research & Impact to ensure data collection is usable and meaningful.
External Partnerships & Collaborations
- Proactively develop senior-level partnerships with other military and bereavement charities, Armed Forces support organisations, and relevant service providers and stakeholders.
- Explore and propose strategic collaborations where they strengthen the support we offer to families.
- Ensure the new START (single point of contact) Programme becomes an active network-builder in the space.
- Represent Scotty’s externally at events, conferences, meetings etc within the sector.
Cross-Functional Collaboration
- Act as a key link to Outreach and Fundraising — providing insight and service stories to fuel content.
- Work with the Ops team to align delivery processes with systems, IT, and compliance.
- Support bid development and reporting for funders by sharing service insight and outcomes.
The 30-day goals for this role are:
- Build a deep understanding of Scotty’s mission, our audience, the services we provide, and strategic direction.
- Spending time with the Families Team and understanding everyone’s role within the charity.
- Understands the ‘as-is’ current situation for the charity’s service delivery.
- Start to document gaps, delivery inconsistencies, opportunities, risks etc.
- Understand the landscape we operate in, particularly the military and bereavement charitable environment.
- Fully align with the operating rhythm of the charity, leading team meetings, holding 1:1s, ownership of relevant OKRs, etc.
The 60-day goals for this role are:
- Has met with counterparts at key partner organisations.
- Has highlighted key organisations not currently partnered with to meet.
- Created a stakeholder holder engagement map for our service delivery.
- Visually mapped existing beneficiary journeys across our four Programmes.
- Began work (with Ops) on requirements for initial-phase CRM for adult services.
- Fully aligned plans and goals with existing Programme Heads, incoming Head of START Programme, and incoming Head of Research & Impact.
- Held one in-person session with Families team.
The 90-day goals for this role are:
- Visually mapped year one of adult services plus any proposed changes to existing services to create a final 2026/27 service ‘to-be’.
- Planned the launch of our new START navigating entitlements casework Programme
- Development underway of ‘Light’ CRM to launch adult services having supplied detailed brief.
- Taken full accountability for the success of our Family Programmes and associated impact.
- Attended 2-3 sector group meetings representing Scotty’s solo.
- Developed a stakeholder holder engagement plan with Head of PR & Comms.
About You
Must-Have
Senior experience in service delivery, operations, or programme leadership
Strong skills in team leadership and service system design
Ability to turn strategy into operational structure and rhythm
Confident working cross-functionally and building external partnerships
Nice-to-Have
Experience working with or supporting Armed Forces families
Familiarity with CRM system scoping and procurement
Experience launching new services or scaling delivery teams
Background in bereavement or mental health support
Additional Information
· The role may require occasional evening or weekend work
· Enhanced DBS check required
· Travel will be required to events and team training days
The Scotty’s Way
At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:
1. Families Come First
2. Everyone a Supporter, Every Supporter a VIP
3. Love What You Do
4. Remember, Every Day
Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.
When Applying:
Please submit your CV, along with a covering letter detailing your experience and what excites you about this role. Please ensure you clearly annotate which role you are applying for in the email title. Closing date: Friday 16th January. Due to resource and time constraints, we are unfortunately unable to provide feedback for every application received and will only contact candidates shortlisted for interview.
Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.
We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.
We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.
The client requests no contact from agencies or media sales.


