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Job Description
As the Operations and Visitor Experience Manager, you play a pivotal role at CSC, with full
responsibility for our Centre in Cambridge Science Park and our secondary site, currently in
Wisbech.
An essential part of your role is to drive CSC’s direct revenue streams connected to the Centre.
You will lead your team in generating public and school bookings, and in overseeing community
audiences, private hires, and other groups, ensuring every visitor enjoys a seamless and
welcoming experience. You will also take a proactive approach to increasing visitor numbers,
expanding CSC’s membership base, and researching and developing new revenue-generating
initiatives that strengthen our long-term sustainability.
Your expertise in creating and implementing exhibition spaces will be instrumental in bringing to
life our annual delivery calendar of science themes, which is strategically curated to attract and
engage our audiences while supporting the delivery of our Programmes. You will oversee an
annual budget covering the shop and site facilities.
You will work closely with the Outreach and Innovation Manager to prioritise, schedule, and
maintain products and content in line with CSC’s core Programmes and commitments, ensuring
impactful experiences for all audiences. In collaboration with the Marketing and Communications
Manager, you will plan and execute advertising campaigns targeting both the public and schools.
You will also coordinate with the Corporate Partnerships Manager to develop opportunities for
corporate partners to support on-site exhibitions and events, ensuring agreed partnerships are
effectively tracked and delivered.
Beyond operations, you will champion excellence in STEM engagement, providing both positive
and constructive feedback to the Engagement and Logistics Lead to ensure CSC’s offerings
remain best-in-class. This is an opportunity to shape the visitor experience at CSC, ensuring it
remains dynamic, inspiring, and accessible to all.
Key Responsibilities
● Create a welcoming and engaging environment for all visitors to our centres.
● Support and line-manage the Delivery and Sales Administrator and the Finance and
Operational Support Manager.
● Take overall responsibility for Health and Safety across CSC sites, ensuring full compliance
with requirements at both centres. Implement corrective actions where needed, and
oversee training and incident management to maintain a safe and well-managed
environment.
● Achieve annual direct income revenue targets across Visitors, Membership, Shop, Schools,
Parties, and STEMtots (under-fives), track progress, report findings, and take corrective
action as needed.
● Develop and implement strategies to increase visitor numbers and drive membership
growth.
● Research, plan, and execute new revenue projects to diversify CSC’s income streams.
● Oversee asset records, maintenance priorities, budgets, contractors, and expenditures
across the Cambridge and Wisbech sites, ensuring the effective sourcing and delivery of
third-party exhibits and content.
● Deliver an annual plan for exhibition-floor themes, events, and site management,
coordinating with the Outreach and Innovation Manager and the Engagement and Logistics
Lead to align activities with multi-year programmes, partner commitments, and internal
schedules such as training and exhibit maintenance.
● Establish a multi-layered feedback system to collect, analyse, and act on visitor insights,
continuously enhancing our offering.
● Oversee CSC’s volunteering and work experience programme, ensuring recruitment,
induction, and ongoing support are delivered to a high standard.
● Work with the Director of Business Development to identify and address barriers for
schools, supporting bursary applications and additional funding opportunities.
● In coordination with your team, ensure the shop is stocked with appropriate products to
maximise sales, support at-home engagement with STEM after a family visit and promote a
message of sustainability.
● Increase school bookings through strategic planning, aligning with schools’ annual planning
cycles, targeted outreach, and the effective delivery of engagement programmes.
● Work with the Marketing & Communications Manager to plan and deliver advertising for
exhibitions, events, and school engagement, ensuring effective promotion of activities at
both the Cambridge and Wisbech centres.
● Manage the budget and oversee all contractors and expenditures related to the Cambridge
site and Wisbech.
● Provide financial support, working closely with the Director of Operations and Engagement
to ensure CSC’s operational sustainability.
Essential Criteria
Experience managing a visitor attraction, including responsibility for income targets and
cost control.
● A creative and engaging mindset, with a proven ability to work with a team to create
intriguing and popular spaces.
● A thorough and operational approach to planning, risk management, and the continuous
improvement of processes.
● Demonstrated success in increasing visitor numbers and driving membership growth
through strategic planning and effective execution.
● Experience in researching, planning, and delivering new revenue-generating projects.
● A strong track record of increasing school bookings through targeted outreach and strategic
programme design.
● Comprehensive knowledge of health and safety management, including experience in
leading compliance activity and training across multiple sites.
● Strong financial acumen, with the ability to support budgeting, forecasting, and operational
financial oversight
● Excellent verbal and written communication and presentation skills.
● A strong drive to deliver timely, high-quality outcomes in everything you do.
● Proven ability to adapt quickly and effectively to changing priorities.
● A commitment to equity, diversity, and inclusion.
● A collaborative work ethic, enabling you to work effectively with colleagues and partners
across a wide range of projects.
● Competent and confident in using standard computer applications.
● Achieve a satisfactory enhanced DBS check
● Full clean driving license
● Confident in using IT platforms, databases, and digital communication tools.
Desirable Criteria
● A passion for staying up to date with worldwide developments in science, technology,
engineering, and maths.
● Experience in using spaces to support learning or community development.
● Knowledge of sustainability practices in operations and visitor engagement.
● Project management qualifications or equivalent experience.
● Experience with CRM systems and membership platforms
● Experience in science communication or in working with families, adults, and children.
● Strong customer service skills and experience.
● Level 3 or equivalent qualification in a STEM subject.
Working Conditions
The primary location for this role is Cambridge Science Centre at Trinity Centre, Cambridge
Science Park, CB4 0FN; however, travel to secondary sites and the main office will be required.
One working weekend per month will also be required.
Make a Lasting Impact as Corporate Fundraising Lead (12 Months FTC)
Salary £34,324 FTE
30 to 37.5 hours per week considered
Hybrid - 50/50 On-site / Home
Ready for a new challenge in the New Year? Make a real difference for children, young people, and their families.
Do you thrive on building authentic relationships with corporate supporters and major donors who share a commitment to making a positive impact?
Are you energised by the chance to be a visible ambassador across supportive regions and communities? Connecting people, organisations, and opportunities to a cause that truly makes a meaningful difference.
If your answer is yes, then come and apply to join our Income Generation Team as a Corporate Fundraising Lead and bring more than just your skills, bring your purpose and authentic self to Bluebell Wood Children’s Hospice. You’ll help ensure that babies, children, and young people with life-limiting conditions—and their families—receive the specialist care and support they deserve, wherever and whenever they need.
We’re looking for someone who’s driven by a genuine desire to make an impact that truly matters. You will take ownership for your work, acting with integrity, to strengthen donor relationships, drive strategic corporate partnerships and income. You value individuality, your own and others’ and thrive in a team that celebrates diversity, creativity, continuous improvement and compassion.
About us:
Our vision at Bluebell Wood is for every baby, child and young person with a life limiting condition to access specialist palliative care, where and when they need it. You will join our fantastic team where we all play our part in achieving our vision and creating an incredible culture for everyone.
Why your role matters:
Our uncompromisable support services are wide-ranging and bespoke to each family. We provide symptom management, end-of-life care, post-death care, short breaks, counselling, sibling support groups, music therapy, home visits and more.
We support families across a large geographical area, including South Yorkshire, North Nottinghamshire, North Derbyshire and parts of North Lincolnshire. The hospice is easily accessible from Barnsley, Rotherham, Doncaster, Sheffield and North Notts, making our reach truly regional and inclusive.
Every year, we must raise £6.7 million to keep our doors open, and only 17% comes from government sources. The rest is powered by the generosity and commitment of supporters like you. Your leadership in corporate fundraising will help secure vital resources, build strategic partnerships, and create a sustainable future for our hospice.
The difference you’ll make:
· You’ll be a visible ambassador, connecting businesses and donors to a cause that truly matters.
· You’ll help families access uncompromising care and support, regardless of their circumstances.
· You’ll drive innovation and creativity in fundraising, ensuring Bluebell Wood stands out and thrives.
The role:
To lead and grow Bluebell Wood’s corporate fundraising income by identifying, cultivating, and stewarding relationships with corporate partners and philanthropic major donors. This role will play a key part in building a robust pipeline of corporate supporters, developing strategic partnerships, and contributing to the long-term sustainability of the hospice’s income. The post-holder will also be a visible ambassador within the regional community, building strong local connections and supporting wider fundraising initiatives.
What You Will Do
Corporate Fundraising & Relationship Development
· Proactively identify and research potential corporate supporters across sectors.
· Build and maintain a strong pipeline of corporate prospects, ensuring regular communication and relationship nurturing.
· Deliver compelling pitches and proposals that align with corporate CSR objectives and the impactful work of Bluebell Wood Children’s Hospice.
Regional Engagement
· Become the recognised face of fundraising within the catchment area, championing the work of Bluebell Wood.
· Represent the hospice at presentations, talks, and networking events to raise awareness and promote fundraising opportunities.
Strategic Planning & Collaboration
· Work with the Fundraising Development Manager to identify and engage philanthropic individuals within corporate networks.
· Support the development of bespoke stewardship plans for major donors linked to corporate partnerships.
· Support regional events in collaboration with the Events Fundraiser, contributing to their success both locally and across other areas.
Income Generation & Promotion
· Promote all areas of fundraising including In Memory, Lottery, Events, and Individual Giving to relevant audiences.
· Contribute innovative and creative ideas for income generation that help Bluebell Wood stand out.
· Adapt approaches to support donors on their journey with Bluebell Wood, fostering connection and enthusiasm.
Data Management & Compliance
· Ensure all donor interactions are accurately recorded in the CRM system and that all supporters are thanked promptly and appropriately.
· Drive corporate income through data driven insights that align to the strategic Income Generation direction.
· Apply guidance from the Fundraising Regulator and Institute of Fundraising to all fundraising activity.
What You’ll Bring
· Strategic thinker with the ability to plan and prioritise effectively.
· Proven track record of income generation with a creative and innovative approach.
· Proven experience in corporate fundraising, business development, or relationship management.
· Demonstrable success in securing and managing corporate partnerships.
· Experience of working within financial budgets and KPIs
· Knowledge of fundraising regulations, GDPR, and best practice guidelines.
· Knowledge of and ability to use Microsoft Office suite including Outlook, Word, Excel, PowerPoint and Teams, plus Zoom Conferencing (to intermediate level)
· Prepared to work evenings and weekends and some unsociable hours
· Full driving licence with access to a reliable vehicle and business insurance cover
Why This Role?
· Immediate impact: Step into a key role and lead from day one.
· Creative freedom: Bring your ideas to life in a supportive, mission-driven environment.
· Professional growth: Gain valuable experience in a fast-paced, high-impact role.
About you:
Our values underpin what we do and how we do it.
To succeed in this role, we are looking for someone who will embody our values, work confidently with key attention to detail, engage with everyone in our hospice, and has an absolute willingness to learn.
What we offer:
In return, we can offer you a fantastic working environment and the following benefits:
· 25 days’ annual leave plus bank holidays with the option to buy and sell
· Employee assistance programme - including mental health care and out of hours GP access
· A commitment to your professional development
· Matched pension scheme of 5% of salary
· Enhanced maternity and paternity pay
· Free parking on main site
· Subsidised lunch
· Free tea and coffee
· Cycle to work scheme
· Eligible for NHS Blue Light Card
If you are passionate about making a difference, we cannot wait to hear from you.
Join us and be part of something bigger—where your skills, passion, and purpose create joy, support and comfort for those who need it most. Apply Now
If you would like an informal chat about the role, please do contact Anna Kirk (Fundraising Development Manager) contact details can be found by following the link to our website.
Please download the job description and person specification for more information and if you think you have what we are looking for, submit your CV and Supporting Statement - For details of where to send your application, lease follow the link to our website
Previous applicants need not apply
Closing date: 19th January 2026
Interviews: 3rd February 2026
What else we will need, or you need to know:
· Proof that you have the right to work in the UK. Unfortunately, we cannot support visa sponsorship
· Any successful applicant will require a health check
· A Standard DBS Check
· Two references
· All offers of employment are conditional upon satisfactory completion of pre-employment checks
We’re here to help every family who needs us make the most amazing memories


Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Chelsea or Sutton (with 1 day a week working from home)
About Us
The Royal Marsden Cancer Charity raises money to save the lives of people with cancer, everywhere. We ensure our nurses, doctors and research teams can provide the very best care and develop life-saving treatments, which are used across the UK and around the world. Join our ambitious and supportive Individual Giving Team and help us deliver our most ambitious fundraising strategy yet.
What You’ll Be Doing
As our Individual Giving Assistant – Supporter Retention & Development, you’ll play a vital role in supporting our fundraising campaigns and projects, helping to retain and maximise the lifetime value of our supporters. You’ll be one of the first points of contact for our donors, providing exceptional supporter care and ensuring every supporter feels valued. Your day-to-day will include:
- Responding to supporter enquiries by phone and email, ensuring all queries are handled efficiently and with care
- Thanking donors and personalising communications to build strong relationships
- Accurately recording and processing donations, including “in memory” gifts, and updating supporter records on our database
- Supporting the delivery of fundraising campaigns, including creating timing plans, checking data, and monitoring stock levels
- Managing invoices and supporting the team with administrative tasks
- Working with colleagues and volunteers to deliver the best possible supporter experience
What We’re Looking For
You’ll be an enthusiastic team player with:
- Excellent organisational skills and attention to detail
- Strong interpersonal and communication skills, both written and verbal
- The ability to prioritise, manage multiple tasks, and meet deadlines
- A proactive, flexible approach and willingness to support the team as needed
- Good working knowledge of Microsoft Office (experience with customer databases is desirable)
- Commitment to providing outstanding supporter care and working in a supporter-focused environment
Previous experience in customer or supporter service, office administration, or the charity sector is desirable but not essential – full training will be provided.
Why Join Us?
We’re a values-driven charity committed to saving lives by funding world-leading research, treatment, and care at The Royal Marsden. You’ll be part of a collaborative, ambitious, and kind team, with plenty of opportunities for learning and development.
What we offer:
- 27 days annual leave (rising with length of service), plus UK bank holidays
- Up to 6% employer pension contributions (increasing with service)
- Enhanced maternity and adoption pay
- Life insurance and employee assistance programme
- Flexible and hybrid working options (work from home one day a week)
- Access to subsidised staff restaurants, wellbeing initiatives, and more
- Bright, modern offices in Chelsea and Sutton, with excellent transport links
Inclusion Matters
We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life.
If this sounds like the opportunity for you, we’d love to hear from you.
How to apply:
Please submit your application as soon as possible, as we may close the vacancy early if we receive a high volume of applications.
Please submit a cover letter highlighting how you meet the person specification along with your CV. Applications without a cover letter will not be considered.
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
Senior Manager: Finance
Are you an experienced finance professional looking to use your expertise to make a meaningful difference? Do you want to join a well-established charity that supports children with disabilities and additional needs to reach their full potential?
This respected and forward-thinking charity is seeking a strategic and collaborative Senior Manager: Finance to join its Senior Management Team. This is a key leadership role, offering the opportunity to strengthen financial systems, influence organisational strategy and help shape the charity’s next phase of growth.
Position: Senior Manager: Finance
Location: Bridgwater / Hybrid
Hours: Part-time, 22.5 hours per week (0.6 FTE), worked flexibly
Contract: Permanent
Salary: £45,000 – £50,000 per annum FTE (P/T - £27,000 - £30,000 for 22.5 hours per week)
Closing date: Monday 19th January 2026 at 9.00am
About the role:
As Senior Manager: Finance, you will be a vital member of the Senior Management Team, responsible for ensuring the charity remains financially sound, compliant and strategically informed. You will play a central role in modernising financial systems, strengthening processes and providing high-quality financial insight to support decision-making at all levels.
This is an exciting opportunity to make a real impact, with scope to shape financial infrastructure, explore digital tools and support long-term sustainability. As the organisation continues to evolve, the role may expand over time by mutual agreement.
In this role, you will:
- Produce accurate and timely financial reporting, including management accounts, forecasts, dashboards and cashflow projections.
- Lead the annual budgeting process and rolling forecasts, supporting the development of longer-term (3-5 year) financial planning.
- Maintain and enhance financial systems, controls and processes, including reviewing or implementing new accountancy software and digital solutions.
- Oversee year-end processes, statutory accounts and audit preparation, working closely with external auditors and the Treasurer.
- Ensure full compliance with charity finance legislation, Charity Commission requirements, SORP, HMRC obligations, VAT, payroll and pensions.
- Provide clear, strategic financial advice to the CEO, Trustees and senior colleagues, highlighting risks, opportunities and financial performance.
- Support bids, tenders and fundraising proposals through detailed financial analysis and costing.
About You
You will be a confident and proactive finance leader with strong charity or not-for-profit experience, able to balance strategic thinking with hands-on delivery. You will enjoy working collaboratively and using financial insight to support life-changing services.
You will have:
- Significant experience in a senior finance role, ideally within a charity or not-for-profit environment.
- Strong knowledge of charity finance, SORP, statutory reporting and audit processes.
- Experience of budgeting, forecasting, cashflow management and financial modelling.
- A proven ability to improve financial systems, processes and controls.
- Excellent communication skills, with the confidence to present financial information clearly to non-finance colleagues and trustees.
- A strategic mindset, with the ability to identify risks, opportunities and improvements.
About the Organisation
The charity exists to help children with disabilities achieve greater independence by improving their mobility, communication skills and learning potential through a range of specialist therapies. The children supported have a range of conditions, including autism, cerebral palsy and genetic disorders such as Down syndrome.
The charity is an equal opportunities employer and celebrates diversity, committed to creating an inclusive and supportive environment for all employees.
Other roles you may have experience with could include Head of Finance, Finance Manager, Charity Finance Lead, Senior Finance Business Partner, Financial Controller,
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Are you a charity finance leader looking to join an organisation that makes a real difference to people's wellbeing? Want to use your financial expertise alongside broad operational skills? Want to make a step-change, both personally and professionally?
Charity People have partnered with Coeliac UK, to help recruit their next Chief Finance and Operations Officer.
Advising and supporting people for nearly 60 years, Coeliac UK are seen as the global experts in the patient experience of coeliac disease. You will be responsible for leading all our Finance and Compliance requirements as well as our Central Operations functions (HR, Facilities, IT, and Programme Office).
As part of the senior leadership team, you will share responsibility for delivering the new strategy agreed with the Board and work closely with your team to drive an effective organisation. If you enjoy leading transformation, whilst ensuring quality of delivery across functions, this is the role for you. In return you will be joining as the Charity develop the way they work in order to achieve their new strategy - investing in people, technology and research to make life better for people affected by coeliac disease and ultimately find a cure.
Salary: circa £82,000-£87,000 per annum
Contract: 35 hours per week, Permanent
Hybrid: Office based in High Wycombe and you will be required to go to the office at least twice a week
Key duties and responsibilities will include:
- Work alongside the CEO and Senior Management Team (SMT) to develop and implement the Charity's strategy and business plans including setting and managing budgets, targets and outputs and reviewing progress against these.
- Develop and implement the strategy and business plans for Finance & Compliance and Central Operations (IT, HR, Facilities and Programme Office)
- Manage annual and 2-year strategic business planning to produce effective budgets and forecasts for approval by the Board of Trustees
- Lead the Programme Office that leads on standardised project tools, processes and operating practices, providing oversight of cross-functional activities and resource planning across the Charity
- Manage the implementation and maintenance of strong strategic and operational financial planning processes and controls to safeguard the Charity's finances
- Lead the Finance & Compliance and Central Operations teams to deliver against plans and work efficiently and effectively
- Oversee the development, recording, storage and updating of the Charity's Standard Operating Practices
- Understand the effects and implications of relevant government and Charity Commission policies, legislation and directives and develop effective strategies to integrate them within the Charity
- Ensure appropriate levels of insurances are in place to fully capture the needs of the Charity and reduce financial risk appropriately
- Provide the SMT, CEO and Trustees with regular and timely financial and operational reporting and insights that clearly identify opportunities and gaps and inform key decisions, planning processes and policies
- Work with Budget Holders to develop their financial understanding and ownership of individual budgets
- Oversee the effective management of financial resources to achieve the best possible ROI, delivering against the charity's objects
- Work with the Trustees to ensure the charity's investments are in line with the investment policies and ethos of the charity, and effectively deployed and properly managed
- Oversee the day-to-day financial and operational management of the Charity, including budgeting, monitoring, risk management and GDPR
- Provide strategic oversight and guidance to internal and external HR resource
- Prepare salary forecasts to demonstrate affordability and sustainability of staffing structures required
- Work with the CEO and SMT to develop and implement the Employee Value Proposition (EVP) for the Charity
- Work with the HR Manager and SMT to ensure that appropriate Diversity, Equality Equity and Inclusion (DEEI) policies and practices are in place, effectively implemented and monitored for the charity
Candidates applying for this role must have the following:
- Strong understanding of charity governance and Charity Commission requirements
- A recognised CCAB qualification (ACA, ACCA, CIMA, CIPFA)
- Experience of working in the charity sector with a good understanding of the charities SORP
- Senior level financial leadership and operational management experience
- Experience preparing and presenting financial and management accounts and reports.
- Experience of operational delivery in Central Operations functions
- Working knowledge of best practice programme management
- Supportive leader able to develop staff competencies
- High levels of literacy and digitally savvy
- Motivated, co-operative team player
Candidates shortlisted for this role will be required to answer three detailed questions which will give you the opportunity to demonstrate your experience, skills and personality.
This role will be closing on 12th January 2026
1st Stage interview 21st January, 2026
2nd stage interview 26th or 27th January, 2026
Charity People is a forward-thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background-e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Community & Events Fundraiser
Location: Central Lancashire (Chorley, moving to Leyland), with hybrid and flexible working.
Hours: Full-time, 35 hours per week.
Contract: Permanent.
Salary: £29,000 starting salary, negotiable for candidates who can demonstrate exceptional skills and experience.
Application deadline: 10am, 26 January 2026.
Interview date: 5 February 2026.
Make a Difference in Lancashire
Lancashire Mind is an award-winning, independent mental health charity supporting over 10,000 people each year. Our vision is a Lancashire where everyone achieves the best mental health and wellbeing possible. We’re real, bold, caring, open, and grounded in lived experience, working to challenge stigma and support our diverse communities.
About the Role
As our Community & Events Fundraiser, you’ll:
- Plan and deliver a calendar of fundraising events, including Club Feelgood, Solstice Walk, Lancashire Three Peaks, and Mental Elf.
- Support and inspire individuals and groups to fundraise for Lancashire Mind.
- Build strong relationships with supporters, volunteers, and partners.
- Develop new fundraising opportunities and help grow our supporter base.
- Work closely with the fundraising and marketing teams to promote events and thank supporters.
- Enjoy a varied role with a mix of office, home, and community-based work across Lancashire.
What We Offer
- 25 days annual leave plus bank holidays and extra days at Christmas (pro rata for part-time).
- Flexible and hybrid working, with equipment provided.
- Workplace wellbeing scheme, annual wellbeing half-day, and Employee Assistance Programme.
- Pension scheme with matched contributions up to 6%.
- Learning and development opportunities.
- Supportive, inclusive, and friendly team environment.
Who We’re Looking For
We want someone who:
- Is passionate about improving mental health and wellbeing.
- Has experience in fundraising, events, or transferable skills.
- Enjoys building relationships and working with diverse communities.
- Is organised, creative, and a great communicator.
- Shares our commitment to equity, diversity, and inclusion.
Lancashire Mind is committed to fighting racism and other forms of oppression. We want to be a great employer for all our staff, regardless of their background or characteristics. We recognise that not everyone is the same and that different people will require different support to fulfil their potential. We want to ensure Lancashire becomes a place of greater equity and inclusion. One thing we can do to work towards that goal is to ensure that our staff team is representative of the diverse communities across Lancashire, and particularly those communities we know face mental health inequalities. We particularly encourage applications from those communities and from anyone with experience of living with a mental health condition.
Please note: Lancashire Mind follows Safer Recruitment practices and have a commitment to safeguarding people who use our services. Therefore, this role is subject to an enhanced Disclosure and Barring Service (DBS) check so all applicants must be willing to undergo the check. If invited to interview, we will ask you to provide evidence of your qualifications and right to work in the UK.
For more information about this role, please download the attached recruitment pack
We're working towards a Lancashire where everyone can have the best mental health and wellbeing possible
The client requests no contact from agencies or media sales.
Co-operative Development Officer
We are delighted to share this exciting opportunity for a Co-operative Development Officer to join a values-driven and dynamic organisation.
Position: Co-operative Development Officer
Location: Manchester (Holyoake House)
Salary: £27,004 per annum (pro rata to 21 hours – £16,202)
Hours: Part-time, 3 days per week (21 hours)
Contract: Fixed-term, 11 months
Working pattern: Hybrid working, with at least 1 day per week in the Manchester office
Closing Date: Midnight, Sunday 8 February 2026
Interviews: Week commencing 23 February 2026, in Manchester
Benefits: Flexible working options, pension scheme, discounted travel to work schemes, employee wellbeing assistance programme including free eye tests, personal and professional growth and development including coaching, trade union.
We reserve the right to close the role early should a suitable candidate be found before this date. Applicants must apply via the application form on our website – CVs cannot be accepted.
About the role
As Co-operative Development Officer, you will support the delivery of the organisation’s growth strategy by helping to plan and deliver events, business support programmes and partnership activities. Working closely with the Co-operative Development Team, you will help raise awareness of the co-operative model and support new and existing co-operatives to thrive.
This is a varied and rewarding role, offering the opportunity to contribute to meaningful work that supports communities, values-led enterprises and a fairer economy.
Key responsibilities
Events and outreach
- Deliver small-scale online and in-person events, managing logistics such as venues, digital platforms and catering.
- Coordinate speakers and manage administrative tasks including payments and invoices.
- Communicate with attendees before and after events to ensure a positive experience.
- Work with communications teams to support promotional activity, including newsletters and email campaigns.
- Track event metrics, gather feedback and prepare reports.
- Attend external events and exhibitions to promote the organisation.
- Provide occasional out-of-hours or weekend support for specific events or campaigns.
Programme delivery
- Support the delivery of business support programmes
- Manage administrative processes, including contracts and payments.
- Track programme activity and prepare monitoring and evaluation reports.
Partnerships and funding support
- Support partnership activity aligned with organisational strategy, including youth engagement, digital innovation, community development and embedding co-operative values.
- Gather evidence, case studies and data for funding applications and funder reporting.
- Maintain accurate records and processes related to funding and partnership activity.
About you
To be successful in this role, you will be organised, proactive and passionate about supporting values-led organisations and community impact.
You will bring:
- Experience of running small events, both online and in person.
- Strong organisational and project management skills, with the ability to manage multiple priorities.
- Excellent attention to detail and administrative capability.
- Clear and confident written and verbal communication skills.
- Strong interpersonal skills, with the ability to build effective relationships with colleagues and external partners.
- Highly developed IT skills, including confidence using Microsoft Office applications.
Desirable:
- An understanding of, or interest in, values-driven organisations.
- Experience supporting grant-funded programmes.
- Interest in areas such as youth engagement, ethical tech, community development or climate action.
- Experience using project management tools such as Asana or Trello.
About the organisation
As the voice of the UK’s co-operative movement, we empower and support co-operative enterprises with specialised knowledge and expertise, to grow the co-operative economy and create a fairer society. From football clubs and farms to convenience stores and pubs, there are more than 7,000 co-operatives in the UK, each owned and controlled by their members and based on a set of shared principles and values.
As an organisation we are led by our unwavering values of solidarity, self-responsibility, equity, and honesty, therefore if you share these core values, we would be delighted to receive your application.
Other roles you may have experience in could include Project Officer, Events Officer, Programme Coordinator, Community Development Officer, Partnerships Officer, or Business Support Officer.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
We are looking for someone with great communication and project development skills to join us as a LiveLife Project Coordinator. Joining a busy and highly effective team, this role will help deliver two major programmes of work for Lingen Davies. With a primary focus on cancer awareness raising to address health inequalities (early diagnosis, cancer screening and prevention), we use a range of activities and settings to effectively engage with the public and target communities. This work is focussed in the following areas:
- Cancer Champions Project (focus on Telford). Working in partnership colleagues, along with NHS Shropshire Telford &Wrekin, and Qube, to deliver and maintain the Telford component of the project.
- LiveLife community cancer awareness programme. Our Lingen Davies community health promotion initiative, bringing cancer awareness to communities across the region.
Opportunities and demand for our projects are growing, and we’re looking for a capable, enthusiastic and self-motivated person, who is passionate about improving health outcomes across our community. If this sounds like you, we would love to hear from you.
Please note, this role involves significant travel across our region. Therefore, a full UK driving licence and access to a vehicle is essential.
Please apply by sending your CV, along with a covering letter (no more than two pages), telling us why you think you are the best person for the job.
We exist to enhance cancer services and improve lives in Shropshire, Telford & Wrekin, and Mid Wales.
The client requests no contact from agencies or media sales.
Inclusive Boards is delighted to be supporting Lambeth Links in their search for their CEO.
Lambeth Links is a small charity with a big ambition: to be a central point of rallying, communication and advocacy for the LGBTQIA+ Community who live, work and socialise in Lambeth – the largest borough in London. The organisation aims to strengthen the links between individuals and groups while also highlighting the many issues that continue to adversely affect the community.
Lambeth has a deep and rich history of LGBTQIA+ activism. From being home to founding members of the Gay Liberation Front (GLF) to hosting Europe’s first EuroPride in Brixton in 1992, the borough has long been the beating heart of the LGBTQIA+ Community. Lambeth Links exists to continue that legacy of championing collective voice and driving forward change.
As CEO, you will lead the operational and strategic running of the charity, make sure that the organisation runs well every day and that it has the people, systems and income to grow.
The ideal candidate will have :
- Significant experience of leading at senior level in a charity, social enterprise, public or community organisation. This might be as a Chief Officer, Director or Head of a significant function with clear accountability for people, budgets and organisational performance.
- Experience of working directly with or supporting a Board of Trustees or similar governing body, including preparing papers, giving honest advice and implementing decisions.
- Experience of organisational development or change, for example improving systems, structures, culture or ways of working in a small organisation.
- Understanding of the issues faced by LGBTQIA+ people, including those who are Black or from other communities of colour, disabled people and people with insecure immigration status, and a commitment to intersectional practice.
How to Apply
If you wish to apply for this position, please supply the following by 11.59pm on 18/01/2026:
- A detailed CV, setting out your career history, with responsibilities and achievements.
- A cover letter (maximum two sides of A4) highlighting your suitability for the role. Please explain how you meet the essential criteria and give one or two examples that show how you have already operated at, or very close to, Chief Officer level. For example, leading an organisation or major function, managing whole organisation budgets or income plans, or steering a Board or governing body through a key decision.
- Details of two professional referees together with a brief statement of their relationship to you and over what period of time they have known you. Referees will not be contacted without your prior consent.
To find out more and received the Candidate Information Pack, request support when applying, or have an informal confidential discussion before applying, please get in touch with Inclusive Boards.
Interviews will be held the w/c 9th February
Come and join us
We’re looking for passionate individuals with personal experience of homelessness, bad housing, which may include other related disadvantages such as substance misuse and mental ill-health; to come and join us and make a difference to the way we do things. If you believe that people should have a say in their own support and that they should be at the front of making meaningful change then this could be the traineeship for you.
About the role
This is a great opportunity to work with a lead provider of homelessness and housing advice and support and gain invaluable experience while being part of an exciting employability programme centred on lived experience. The traineeship lasts up to 12 months, and you will receive personalised training and support to help remove some of the barriers that may have prevented you from getting meaningful employment.
This role will work alongside our community services support teams, based in Weymouth. The main purpose of this will be to learn support skills and how to use your lived experience to actively engage with people recovering from homelessness. To do this you will work alongside members of the support team. You will be supported and guided by the services team leader and senior support worker. A key part of the role will be to support people as they move further into independent living, encouraging them to into learning, social activities and personal development.
You'll support local campaigns and strengthen connections between the lived experience involvement group and the Hub, making sure lived experiences are valued and included.
Role specifics
We are looking for people who are passionate about the opportunity to use their own life experiences to help make positive change for others.
You’ll also need a commitment to equality and a zero-tolerance approach to discrimination and exclusion.
Good communication skills and the ability to make people feel heard will also be essential.
Basic computer skills, e.g. word processing, the internet and email would be useful, but support can be provided.
Above all, we need people with a real desire to develop personally and learn new skills.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
The team in Dorset is well-established and has been providing housing advice and support services within Dorset for over 20 years. With office bases in Bournemouth and Weymouth, we have contracts to deliver Housing First support in the Dorset Council area and offer Legal Aid Advice, including a court desk service at Bournemouth and Weymouth County Courts.
We are active in our communities and strive to understand what housing issues people are experiencing, providing advice and advocacy to individuals and groups to empower them to resolve their situation.
We work across Dorset with partner agencies including Julian House, Lantern, Dorset Council and drug and alcohol services to support individuals to access housing and support and prevent repeat homelessness.
How to Apply
Email and phone number details can be found on the Shelter advert found by clicking 'Redirect to Recruiter' on this page.
To apply you need to submit a copy of your CV and a completed application form (attached), this can be submitted either online, by email or you can submit a paper copy to the Shelter Weymouth, Lynch Lane Offices, Weymouth DT4 9DW. Please don’t worry if your CV has gaps or limited work experience, this is not a problem.
When completing your application form please make sure you give an example for each of the criteria listed in ‘About You’ section. If you need support to create a CV, please contact Katie by phone or send her an email.
We will be holding support sessions at our hub in Dorset and online to give people practical support and advice on how to complete an application, or to pick up a paper application. These sessions will also give you the chance to find out more about the role as well as other opportunities at Shelter Dorset. These will take place on the following date:
Friday 23rd January, 13:30 – 15:30 at Shelter, Lynch Lane Offices & Wellbeing Centre, Lynch Lane, Weymouth, Dorset, DT4 9DN
Monday 26th January, 13:30 – 15:30 Via Microsoft Teams: Join the meeting now , Meeting ID: 340 436 596 662 97, Passcode: hJ64fX2N
We operate Fair Chance Recruitment practices and will not ask for any information about convictions during the application process. This role is subject to a Basic Disclosure and Barring Service (DBS) check. We are open to and inclusive of applicants with criminal convictions for this role; having a criminal conviction will not prevent us from considering you.
Following the interview stage, we will ask our preferred applicant to disclose any past unspent convictions. The information disclosed will be considered by a panel and a decision will be taken about making an offer.
This role is ring-fenced for those with lived experience of multiple disadvantage.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
The Salvation Army is recruiting a Head of Data Insight. This critical role will ensure that The Salvation Army maintains and increases its impactful presence as one of the top ten charities in the UK, and as a worldwide Christian Church that puts belief into action.
One of the UK’s most inspiring and best-known faith-based organisations, The Salvation Army, is looking for a Head of Data Insight who will be responsible for ensuring internal teams have the knowledge at their fingertips to make informed fundraising decisions and improvements across the supporter experience.
As Head of Data Insight you will lead your team to provide essential audience and financial insights, underpinning marketing and fundraising activities, with a key focus on building frameworks to monitor effectiveness, support financial reconciliation and foster a high degree of trust within the data function. The ultimate goal is to help ensure that The Salvation Army, as one of the most diverse providers of community and social services in the UK and beyond, can continue to do so in the future, by implementing a data insight strategy that underpins our ambitions for income growth and is absolutely right for our identity, brand and values.
To be successful in this role you will have;
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Substantial experience of delivering data insight within a complex organisation
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A confident people leader and collaborator
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Ability to influence at a senior level and inspire and motivate colleagues.
This is an exciting time to join The Salvation Army. If you are an ambitious experienced data insight expert looking for your next challenge and would like to play a key role in The Salvation Army’s income growth, this could be the role you’re looking for.
To apply:
To find out more and to progress an application, please download the Candidate Pack and email us to arrange a chat with the THINK Recruitment team. All suitable candidates will be required to undertake the selection process outlined in the Candidate Pack including those who express interest directly through the TSA website.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.
Location:
The Territorial Headquarters (THQ) are located in Denmark Hill, London, SE5 8FJ. We require the post-holder to work a minimum of 2 days per week from THQ.
Timeframes:
Role closing: midnight Tuesday 27th January – please ensure you have allowed time for a screening conversation with the THINK Recruitment team before the closing date
1st Stage interviews (virtual): Wednesday 4th February
2nd Stage interviews (in person): Thursday 12th February
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ready to build a career in fundraising that’s both steeped in purpose and will tangibly change the lives of young people?
For over 40 years, a national children’s charity has supported families through the toughest moments of their lives. From funding vital research, to providing intimate care and wellbeing support to families and children, they’re an organisation which knows why they exist.
As their Fundraising Officer, you will bring energy curiosity, ideas, and a passion for building on previous successes. Operating across multiple, dynamic income streams and both offline and online channels, this is a chance to join a high performing team and become a key player who will help fuel their revenue generating efforts.
Working closely with an experienced Fundraising Manager, you’ll help plan, deliver and evaluate supporter-led fundraising campaigns that will do more than just inspire the public, they will attract and help build a growing community of dedicated supporters.
You will:
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Support the delivery of multi-channel fundraising campaigns from idea to evaluation
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Craft and produce engaging, emotive supporter communications
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Collaborate closely with teams across Marketing, Supporter Care, Data, and the wider Fundraising team.
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Track campaign performance and learn from results to inform and improve future campaigns
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Ensure that campaigns meet fundraising, data protection and compliance standards
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Play an active role in busy periods and flagship fundraising events (such as the London Marathon)!
If you have some background in marketing, communications, and/or fundraising, this position could be the perfect platform to propel your purposeful career.
You’ll be trusted to contribute and learn quickly, and most of all, supported to continuously challenge yourself to grow.
You’ll gain hands-on experience across:
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Building campaigns alongside an experience Marketing & Fundraising team·
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Digital acquisition across both organic and paid social channels
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Supporter journeys, stewardship, and donor development
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In-memory, gaming, and legacy revenue streams
Not only will your ideas be welcome and listened to but you’ll be able to turn them into actual revenue generating campaigns, as you further developing your skills as a results-driven Fundraiser.
If you are a passionate and personable individual with a flair for writing and communications, adept at managing multiple priorities and will thrive working collaboratively with others, we want to hear from you!
Please upload your CV at your earliest convenience.
Interviews will be taking place on a rolling basis throughout January.
Hire Purpose champions inclusive recruitment.
We welcome applications from people of all backgrounds and lived experiences. We uphold equal opportunity principles and challenge bias at every stage, partnering only with organisations that share our commitment to integrity, diversity, equity and inclusion.
Hire Purpose is also proud to be an active member of The TEAM Network, the UK’s largest recruitment community of independently owned recruitment businesses.
Please express your interest in this opportunity by submitting an up to date CV.
OTR are looking for a Grants & Corporate Fundraising Coordinator to work as part of the Fundraising & Communications Team. This role is the organisational engine for income through trusts and foundation grants, and corporate fundraising, within OTR’s fundraising mix. It would suit an organised individual with a strong interest in relationship management, and proven writing abilities.
Working collaboratively with the Head of Fundraising & Communications, the post-holder will cultivate and nurture funder relationships and be responsible for researching and writing compelling case for support copy for applications. They will maintain accurate and up-to-date pipeline planning and customer relationship management (CRM) records, and, once familiar with OTR, will have the opportunity to lead on mid-level funder opportunity management.
The successful candidate will have demonstrable experience working in fundraising, identifying and tracking funding opportunities, drafting proposals, and raising funds.
To find out more about the role please download the job pack. If you would like an informal chat about the role, please email the main contact as listed in the job pack
To apply for this role click the 'Apply now' button
We welcome applications from all sections of the community and are committed to developing a team that reflects the diversity of the people we work with
OTR & Benefits:
OTR is a mental health social movement by and for young people. The charity is at an exciting stage of its 59-year history and is proud to be reaching more young people than ever before (over 20,000) across Bristol, South Gloucestershire, and North Somerset with creative and diverse mental health and wellbeing info and support.
Our approach to mental health is grounded in a set of beliefs and assumptions that underpins all of our work. We believe in celebrating diversity, empowering and mobilising young people to make change, and that catering to the unique strengths, interests and circumstances surrounding young people is key. Our approach centres on collaboration and partnership, building relationships between individuals, peers and communities.
Each day is as engaging and fulfilling as the last, and with a network of supportive, community minded people, we hope you’ll feel welcome here. As a thank you, we like to compensate our employees for the important work they do with a range of benefits including a flexible leave policy, healthcare cost and wellbeing assistance with HealthShield, flexible and hybrid working arrangements, enhanced sick pay, parental leave, continual training and development, social and wellbeing events, and more (subject to contractual terms and conditions).
A Willingness to Work with Difference
At OTR, whatever your role or professional background, you will be expected to work in a way that is anti-oppressive and inclusive. A key focus for OTR is to develop an organisation that is inclusive for all but we do not claim to be experts in this. We are committed to continuous learning and improvement in these areas and invite you to join us on this journey.
OTR recognises the benefits to individual practice and organisational credibility of having a diverse community of staff and volunteers and to this end is continually working towards building and maintaining an environment which values and pursues diversity accordingly.
We recognise that tackling systemic inequality, prejudice, racism and oppressive practice requires each of us to actively engage, self-examine and make changes where necessary, in order to improve access and equitable experience for all in society and all of those who come through our doors at OTR.
The client requests no contact from agencies or media sales.
Job title: Head of Fundraising and Communications
Salary: £45,000
Location: Hybrid between home and our exhibition locations in London (Your attendance in the office will vary flexibly between 1-5 days per week, depending on business need. We cannot offer fixed days at home).
Contract: Permanent
Hours: 35 hours per week
Reporting to: CEO
Direct Reports: Fundraising Manager, Senior Campaigns Manager
Indirect Reports: Communications Officer
Job Description
About the role
The Head of Fundraising and Communications will lead the development and delivery of a systematic, data-driven, and project-managed approach to fundraising and communications — driving sustainable income growth and raising the charity’s profile and influence.
This role is first and foremost a fundraising leadership role. As the charity’s strategic lead for fundraising, they will shape and expand our income streams, strengthen systems and processes, and build a high-performing team to help us reach more young people with our vital work. They will also lead on external communications and storytelling, ensuring our narrative is compelling, consistent, and rooted in the powerful impact of our programmes.
While this role will oversee a team of three, the postholder will be hands-on and deeply involved in the systems and practices they implement, ensuring excellence in both strategy and delivery.
This newly created role is a key position on the Senior Leadership Team, working closely with the CEO, Deputy CEO, and Head of Programmes to deliver The Ben Kinsella Trust’s vision and strategy.
As part of a small charity making a big impact, you will play a central role in ensuring Ben’s legacy continues to educate, empower, and inspire thousands more young people across London and beyond.
Key Responsibilities
Fundraising
- Provide strategic leadership and direction for all fundraising activity, ensuring a systematic and dependable approach to income generation.
- Develop and deliver a long-term fundraising strategy that supports sustainable growth and diversification across grants & trusts, corporate donors, major donors, individual giving and community fundraising.
- Build and manage relationships with key funders and donors, working with the CEO and Fundraising Manager to cultivate and steward major partnerships.
- Maintain oversight and final sign-off of major and high-value funding applications to grants & trusts, corporate donors and major donors, ensuring they are well-structured, hold a compelling narrative, and are of the highest quality.
- Implement systems, processes, and KPIs to monitor performance, track pipelines, and drive continuous improvement.
- Provide strategic fundraising insight and reporting to the Senior Leadership Team and Board.
Senior Leadership Team
- Play a full and active role as a member of the Senior Leadership Team, contributing to organisational strategy, decision-making, and culture.
- Introduce and refine systems, processes, and workflows to improve efficiency and collaboration across departments.
- Support strategic planning and financial forecasting, particularly in relation to income generation and communications activity.
Communications and Marketing
- Develop and implement a comprehensive external communications strategy, providing strategic leadership communications and campaigns and ensuring alignment with the charity’s mission and priorities.
- Shape and oversee the charity’s external narrative, ensuring our storytelling is compelling, consistent, and rooted in impact.
- Oversee the charity’s external communications and brand, ensuring all public-facing content is high quality, consistent and strengthens the charity’s reputation.
- Lead the charity’s digital communications, including the website, social media, online campaigns and paid advertising; to grow awareness, engagement and support.
- Lead the creation of high-quality marketing materials and publications to support fundraising, advocacy, and service delivery.
- Use data and insight to evaluate effectiveness and inform future strategy.
Finance
- Responsible for the Fundraising and Communications budget and any related contracted services budgets, and any relevant restricted funds.
Person Specification
We actively encourage people from a variety of backgrounds with different experiences, skills and stories to join us and influence and develop our working practice. We recognise the value a diverse workforce brings to a small charity, and we are especially keen for people currently underrepresented in our charity and the wider sector to apply.
This role is first and foremost a fundraising leadership role, with strategic communications as a closely linked responsibility. While we’ve set out the skills and experience we’re looking for, we know that no one will bring everything. If you have significant fundraising experience and are confident leading strategy, with experience of communications or a willingness to further develop in this area, we would really encourage you to apply. Please feel free to get in touch for a friendly conversation about the role and your application.
Experience
- Significant experience in a senior fundraising role, with a demonstrable track record of developing and delivering successful multi-stream income generation strategies.
- Experience overseeing complex high-value fundraising applications and partnerships across a broad funder base, such as trusts and foundations, corporate sponsors, major donors and public-facing campaigns.
- Leadership and team management experience, with the ability to motivate and develop others.
- Experience managing budgets and working closely with finance colleagues on planning and forecasting.
- Experience in leading or contributing to strategic communications, engagement or PR activity within a charity, campaigning or mission-led organisation.
- Experience of working with a CEO, Senior Leadership Team and/or Board of Trustees to support organisational growth, strategic planning and decision-making.
- Experience of developing or contributing to monitoring, evaluation and reporting frameworks to assess fundraising and communications performance and impact
Skills and Knowledge
- Written communication and editing skills, with the ability to produce clear, accessible and persuasive content for fundraising applications, donor communications, campaigns and public-facing materials.
- A storyteller who can translate data and impact into emotionally compelling narratives that inspire support.
- Strategic thinking skills, with the ability to translate organisational priorities into clear, deliverable fundraising and communications plans.
- Organised, systematic, and process-oriented; with the ability to design, implement and manage effective systems for project management, pipeline tracking, KPIs and reporting.
- Project management skills, with the ability to manage multiple priorities and deadlines with a calm and methodical approach.
- Confident in the use of digital and cloud-based systems (such as CRMs, project management tools and analytics platforms) to inform decision making and continuous improvement.
- Interpersonal and influencing skills, with the ability to build trusted relationships with donors, partners, colleagues and senior stakeholders.
- Familiarity with issues relating to youth violence, education, or social justice.
- An understanding of knife crime, youth violence, and other key current issues affecting young people.
- Ability to work independently, with initiative, and manage multiple priorities and projects effectively.
Key Attributes and Values
- Passionate about making a difference – committed to preventing knife crime and improving outcomes for young people
- Committed to equity and inclusion – values and actively promotes diversity, inclusion, and fairness in all aspects of work
- Reflective and open to learning – committed to personal growth, welcomes feedback, and continuously seeks to improve practice
- Strategic thinker with leadership presence – able to set direction, make informed decisions, and inspire confidence across the organisation.
- Collaborative and influential – builds effective working relationships internally and externally, fostering teamwork and partnerships.
- Resilient and adaptable – able to navigate challenges, manage multiple priorities, and maintain focus under pressure.
Benefits
- Flexible working opportunities where possible
- 27 days annual leave plus 8 bank holidays (rising to 30 days and 33 days after 5 and 10 years’ service, respectively)
- Enhanced sick policy
- Contributory pension scheme
- Cycle to work scheme with the Green Commute Initiative
- Personal development opportunities
The Ben Kinsella Trust prevents knife crime through education and campaigning


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Structure
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Reports to: Director of Learning and Impact
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Direct reports: Programme Leads, Programmes Coordinator
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Location: Haringey, with travel across London boroughs as required
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Hours: 40 hours per week (including 1 hour lunch break)
Benefits
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25 days annual leave plus 8 bank holidays, your birthday off, and an extra day per year of service (up to 5 additional days)
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Death in Service cover (up to 4x annual salary / fixed amount for part-time roles)
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Enhanced sick pay
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Eye care benefits for those using display screens
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Up to £750 annual CPD budget to support your professional development
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A dedicated wellness package promoting staff health and wellbeing
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Team building and transformation days to strengthen collaboration and personal growth
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Professional mentoring and ongoing supervision
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A comprehensive induction and training programme to help you thrive from day one
About Sister System
Founded in 2018, Sister System is a charitable organisation and an Open College Network (OCN) approved centre dedicated to empowering girls and young women aged 13-24 affected by the care system.
Our approach is co-designed with care-affected young women to ensure that their lived experiences continue to drive meaningful change and shape our progression. Built on proven therapeutic models, our long-term mentoring, accredited qualifications, and leadership development programmes strengthen resilience, confidence, and essential life skills.
Our model seeks to break intergenerational cycles by equipping young women with the tools to thrive and lead change. Through a strong sense of community, peer networks, and trusted adult relationships, we create clear pathways into education, employment, and socio-economic stability, supporting a life free from abuse.
Throughout her journey with Sister System, each girl participates in weekly one-to-one and group sessions focused on self-education and personal growth. These sessions explore the social and emotional transition to womanhood while building a supportive network of “sisters” who continue to empower one another during key life transitions. Our programmes are accessible to girls and young women at any stage of educational attainment, enabling all Sis-Stars to learn, grow, and thrive.
Our Programmes
All our programmes have been co-curated with young women in care and are built upon proven therapeutic models of intervention. We deliver a set of inclusive, empowering, enabling, and exploratory programmes. These focus on self-education, investigating the social and emotional impact of the transition to womanhood and creating a network of sisters who can continue to support each other's growth throughout key transitional periods. Our programmes are delivered in such a way that sisters at any stage of educational attainment can access, learn, grow, and thrive.
Job Purpose
Sister System is seeking an experienced and dynamic Head of Programmes to lead the operational delivery and continuous improvement of our mentoring, learning, and development programmes for care-affected girls and young women aged 13–24. The postholder will oversee the full programme cycle — from referral and assessment through to delivery, evaluation, and progression — ensuring all work is trauma-informed, evidence-based, and aligned with Sister System’s mission and OCN accreditation standards. Acting as the central link between the leadership team and delivery staff, the Head of Programmes will manage and develop a high-performing team, maintain quality assurance across all programme stages, and foster strong partnerships with schools, local authorities, and community organisations to drive measurable impact and long-term systemic change.
This role holds operational oversight of all programme delivery, team management, and quality assurance, ensuring that our work achieves its intended outcomes, aligns with our organisational strategy, and continues to grow in impact and reach.
Key Responsibilities
Programme Leadership and Delivery
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Lead the design, coordination, and delivery of all Sister System programmes, services, and activities in line with organisational aims and funder requirements.
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Oversee programme planning, scheduling, and annual mapping to ensure smooth delivery and strategic alignment across all three stages (Enable, Enhance, Empower).
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Work with the Safeguarding Lead to manage referral, assessment, and placement processes to ensure beneficiaries are appropriately matched to programmes and mentors, maintaining high standards of transparency and accountability throughout.
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Ensure all delivery follows Sister System's three-stage programme model, safeguarding standards, and quality expectations. Support programme delivery where needed, maintaining a visible leadership presence.
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Monitor the service user journey using Sister System's monitoring and evaluation tools and Salesforce CRM, working with the Head of Monitoring & Evaluation to track progress against work plans, indicators, and our evaluation framework.
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Conduct regular programme review meetings with team members and stakeholders to enhance information sharing, efficiency, and effectiveness of programme implementation.
Programme Quality and Impact
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Oversee programme quality assurance, including risk assessment of referrals, benchmarking, and monitoring of Development & Progress reports.
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Work with the Internal Quality Assurer to ensure delivery meets agreed quality standards.
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Maintain oversight of portfolios of work produced by learners and mentors towards their qualifications, in collaboration with the Learning & Development Lead and EET Progression Lead.
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Support the collection, analysis, and reporting of programme data to evidence impact and inform organisational learning.
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Play an active role in the impact evaluation cycle, managing and adapting programmes in line with outcomes and goals.
Operational and Team Leadership
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Lead and support the mentor team in effective caseload management, ensuring appropriate workload balance and delivery quality.
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Line manage key programme staff, providing guidance, support, and supervision in line with organisational policies. Support staff wellbeing and development, ensuring a positive working environment.
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Ensure timely completion of paperwork, reports, and monitoring requirements across all programmes.
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Lead regular team meetings, contributing to a reflective, learning-focused organisational culture.
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Support implementation of Sister System's performance management systems and processes.
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Ensure compliance with all relevant policies and procedures, specifically safeguarding, Child Protection Policy, and Code of Conduct.
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Encourage a culture of learning, creativity, and innovation. Maintain good team communication and dynamics, taking remedial action when problems occur.
External Partner Management
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Commission and manage a pool of external facilitators and delivery partners to meet agreed programme outcomes.
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Build and maintain strong relationships with referral partners, funders, and external stakeholders to support programme delivery and growth.
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Represent Sister System externally, promoting our model of culturally responsive, trauma-informed mentoring.
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Ensure all staff, partners, and stakeholders have clear understanding of Sister System's mission, vision, values, and policies, reflected in programme implementation.
Strategic Development and Business Growth
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Contribute to the development of Sister System's programme strategy, aligning delivery with the 3-year plan and long-term system change goals.
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Contribute to Sister System's strategy development and revision by providing feedback on programme reach, impact, and strategic planning.
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Identify opportunities for programme innovation and growth, including developing new partnerships and supporting funding applications.
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Support senior leadership in reporting to funders and partners, contributing to organisational learning and sustainability planning.
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Represent Sister System at sector events and forums to promote our work and influence best practice in mentoring care-affected young women.
Safeguarding
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Sister System places the highest priority on safeguarding and promoting the welfare of children and young people.
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The Head of Programmes will serve as a Designated Safeguarding Officer (DSO) with responsibility for safeguarding in the organisation, maintaining good knowledge of safeguarding guidance (including Keeping Children Safe in Education and Working Together to Safeguard Children) and related legislation (e.g., the Children Act 1989).
Person Specification
Essential – Knowledge & Experience
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Significant experience in programme management, delivery, and coordination within the charity/social impact sector
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Proven track record of managing multiple programmes or projects simultaneously, meeting targets and deadlines
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Experience of line management and team leadership, including supervision and performance management
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Experience managing relationships with external stakeholders, including funders, delivery partners, and referral agencies
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Experience in safeguarding and child protection, including handling disclosures and managing risk
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Knowledge of the challenges faced by care-experienced young women and the care system
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Knowledge of effective monitoring and evaluation approaches and impact measurement
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Awareness of equality, diversity, and inclusion principles in service delivery
Desirable
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Experience working with vulnerable young people, particularly care-experienced individuals or young women
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Experience in mentoring programmes or youth development initiatives
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Experience working with trauma-informed and culturally responsive approaches
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Experience of co-production or 'by and for' programme design with service users
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Experience in qualifications-based programmes (e.g., accredited learning)
Skills & Abilities
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Excellent programme planning, coordination, and organisational skills with strong attention to detail
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Strong analytical skills with ability to interpret data and use it to inform decision-making
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Excellent written and verbal communication skills
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Ability to manage competing priorities and work effectively under pressure
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Strong relationship-building skills with ability to work collaboratively across teams and with external partners
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Highly developed cultural awareness and ability to work well in an environment with people from diverse backgrounds and cultures
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Problem-solving skills with ability to adapt plans and respond to challenges
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Ability to lead, motivate, and support a team, fostering a positive and reflective culture
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Strong administrative and IT skills, including proficiency with databases and monitoring systems
Personal Qualities
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Passionate commitment to Sister System's mission of supporting care-experienced young women
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Strong alignment with Sister System's values and approach, including 'by and for' and trauma-informed practice
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Empathetic and non-judgemental approach to working with vulnerable young people
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Resilient and able to manage emotional demands of the role while maintaining professional boundaries
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Flexible and adaptable approach to changing circumstances and organisational needs
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Commitment to continuous learning, reflection, and professional development
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High level of integrity, professionalism, and accountability
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Able to maintain confidentiality and handle sensitive information appropriately
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You will demonstrate Sister System’s values: Tenacious, Solution-focused, Masterful, Collaborative and Evidence-based
Other Requirements
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Enhanced DBS check will be required for this role
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Right to work in the UK
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Willingness to work occasional evenings and weekends as required by programme delivery
Safeguarding and Safer Recruitment
Sister System is committed to safeguarding and promoting the welfare of all children, young people, and vulnerable adults. The successful applicant will be required to complete an enhanced DBS check and provide two satisfactory references.
Equal Opportunity Statement
Sister System is an equal opportunity employer. We welcome applicants from all backgrounds and lived experiences, and we are committed to fair, inclusive and transparent recruitment. If you need any reasonable adjustments during the application or interview process, please let us know.
Recruitment Process
The post will be advertised from 16th December 2025; applications will close on 12th January 2026.
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First round of interviews will be 22nd January 2026,
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Second round interview will commence from the week of 26th January 2025
We work alongside girls and young women aged 13-24 affected by care, offering her an early intervention mentoring and educational programme.
The client requests no contact from agencies or media sales.