Permanent Individual Giving Manager Jobs

Organisation Overview

CDS UK (the Clinic for Dissociative Studies) is a psychotherapy service, established 25 years ago to provide assessment and long-term specialist outpatient treatment to people with dissociative disorders. Its patients have often suffered the most extreme forms of abuse over a long period, and represent one of the most vulnerable and complex client groups. CDS UK is a Charitable Incorporated Organisation (CIO) and an Independent Provider to the NHS, and is subcontracted by NHS commissioning organisations nationally on a discretionary perpatient basis, where local mental health services are unable to provide appropriate treatment. CDS UK has a small core team of employees, mainly based around London, and a larger group of associate therapists, support workers and supervisors working throughout England and in Scotland. The organisation has seen steady growth in referrals over the past few years.

Job Summary

One of the key elements of the role will be to manage a caseload of referrals from receipt of referral through to submission of funding application and referral outcome. The postholder will be one of two people within CDS UK’s core team with responsibility for this. 

There will also be an allocations management function, involving matching new (and/or existing) patients with suitable clinical staff, usually from within CDS UK’s group of associates, but sometimes via the recruitment of new practitioners.

The role will include a range of other tasks key to the successful functioning and development of CDS UK. Amongst these are maintaining a log of, and costing where appropriate, allpotential service developments (from requests for training to submissions to funders), developing reporting from basic information systems, checking and sending of patient progress reports and monitoring of patient funding. They also include developing our outgoing communications – such as via our website – and helping to explore opportunities for developing our charitable arm.

As part of our small Business and Administrative Team, the role will encompass some ad hoc administrative tasks, and may require delegation of some tasks and/or some line management duties as required.

The post-holder will work on their own initiative and independently deal with issues of workload and problem-solving, becoming a specialist in their areas of work within an agreed period, supported with appropriate training if required. This will include responsibility for analysing, interpreting and comparing a range of complex material, proactively reporting on key metrics, and helping to develop systems and procedures to serve the aims of the organisation.

Please see the full Job Spec and Person Spec in the attached PDF.

Closing date 16/05/2024, interviews 22/05/2024, applications (CV and cover letter) via email or CharityJob.

To organise an informal chat about the role, please email us.

About The Fostering Network

The Fostering Network (TFN) is the UK’s leading fostering charity. TFN provides membership services, including advice, guidance and support to almost 59,000 individual foster carers and more than 450 fostering service providers across the UK.

About the role

Following a period of growth, we are looking to hire a second management accountant to our team to increase our capacity and enable us to more effectively partner with the teams throughout the business.

Responsible to the Head of Finance the post-holder will need to:

· Build partnerships with lead managers and their teams to support effective budget management

· Deliver financial reporting required assigned projects including reporting for funders and budget holders

· Assist with the preparation of accurate and timely management accounts including commentaries on variances

· Assist with planning and reporting of the annual budgets

· Assist the Head of Finance in ongoing reporting and analysis

· Support the finance officers as required with an understanding of systems and operational finance

Candidates should have previous management accounting experience in a similar size organisation, advanced level of excel and be fully qualified/part qualified as an accountant under CIMA/ACCA/ACA. Excellent communication skills are essential, including the ability to communicate financial information to those with non-financial backgrounds.

Up to date knowledge of charity tax rules including VAT and partial exemption, experience of using MS Dynamics, Netsuite , report writing skills and experience of system change/integration will be desirable.

This is an ideal post for candidates who are looking to get stuck into a growing organisation and help us deliver excellent financial management.

The post is offered on a full-time basis.

As an organisation we are committed to supporting flexible working. All colleagues currently work hybrid arrangements, some travel to the London office will be required.

Closing date: Sunday 12th May 11pm

Interview date: First round w/c 13th May, second round 22nd May

Interview location: First round interviews will be via Microsoft Teams, second round will be in person in our London office

For more information and to apply please go to our job vacancies page on our website CVs will not be accepted.

The Fostering Network is committed to equal opportunities and welcomes applications from all sections of the community and especially encourage applications from groups which are under-represented. All applicants are treated equally and selected on the basis of individual merit and ability to meet the requirements of the role.

The Fostering Network is a registered charity in England and Wales 280852 and in Scotland SC039338.

Role description, April 2024  

Reports to:         Director of Communications and Marketing    

Direct reports:    None

Role Summary    

This exciting role will enable Alcohol Change UK to reach millions of people across the UK with key messages about alcohol and alcohol harm, delivered through print, online, and broadcast media engagement tactics. With a high level of existing press interest in our work and campaigns (including our flagship Dry January® campaign), this is an exciting moment as we look to develop our proactive media engagement and share reframed stories about alcohol which resonate with a huge audience. Your work will drive significant awareness of our organisation, and ultimately enable millions of people to transform their relationship with alcohol.

Key Tasks and Responsibilities    

Media engagement  

• Manage the organisation’s media inbox and phone line, handling enquiries from journalists and providing responses in a timely manner

• Provide regular out of hours media cover on a rota basis (scaling depending on busier campaign periods, shared fairly with others and TOIL provided for hours worked)

• Develop public media statements and quotes across the whole spectrum of Alcohol Change UK’s work, issuing to press both reactively and proactively

• Provide ongoing development of our key lines library, regularly reviewing responses we have on file for a range of topics 

• Support Alcohol Change UK spokespeople (Chief Executive, Directors and others) prepare for interviews: developing tailored briefings ahead of opportunities, providing a sounding board to rehearse key lines when required and giving feedback on appearances to support ongoing development

• Manage our media database and reporting tools, providing regular condensed reports for the Director of Communications and Marketing/CEO/Board and develop insights-gathering to better inform our media engagement strategy

• With the Director of Communications and Marketing, play a key role in media crisis management, escalating issues as appropriate, suggesting solutions and developing organisational responses to sensitive situations

• Support the deployment of Alcohol Change UK voices, working closely with the Engagement Team to identify Community Champions, Ambassadors and others who are happy to be supported to share their experiences of alcohol and alcohol harm with the media

Developing a new proactive media strategy  

• Plan and deliver a new strategy for generating proactive media coverage, where Alcohol Change UK’s research, campaigns, parliamentary and wider activity connect with larger audiences in a strategic way

• Working closely with teams across the organisation, craft compelling media plans and press releases to generate coverage of our work

• Bring fresh energy to opportunity spotting, securing opinion pieces, expert comment, letters to editors and other ‘newsjacking’ content – particularly on ‘culture change’ topics such as sober shaming and stigma 

• Manage relationships with key journalists in our sector, exploring opportunities for partnerships and exclusives

Campaign media activity  

• Particularly for our flagship Dry January® campaign, and with the support of the Director of Communications and Marketing, develop media support briefs for external media agencies, when required 

• Develop fresh strategies and media angles for annual campaigns (Dry January®, Sober Spring, Alcohol Awareness Week) to keep activity engaging for public and returning audiences

• Think creatively to craft media strategies which are tailored to reach segmented audience groups, aligning with targets for individual campaigns to reach under-served communities 

• Provide detailed campaign media evaluations, insights and learning reports

Other    

You will also be expected to:    

• Work closely with colleagues across the charity to support their work and to act as ‘one team’ 

• Contribute actively and positively to charity-wide strategies 

• Continually develop your knowledge of alcohol harm and solutions to it 

• Act as a positive ambassador for Alcohol Change UK at all times 

• Know, embrace and actively uphold the values of Alcohol Change UK at all times 

• Work flexible hours as necessary to meet the needs of the charity, time off in lieu (TOIL) will be earnt for any work required outside of normal working hours 

Property & Facilities Manager

Salary: £37,500pa (pro rata); Full time or part time (3 days)

We are seeking a Property & Facilities Manager who will be responsible for managing the day to day running of the properties of Richmond Team Ministry and their facilities. The properties include three churches, their associated church halls, vicarages, Parish Office and investment properties.

We are looking for someone with property and facilities management experience including managing small building projects and related finance and budgeting.  S/he needs to be able to work collaboratively as part of a small team and have the ability to take the initiative and develop the role while supporting the ethos of the Richmond Team Ministry.

The position is based in Richmond upon Thames. 

Key Information:

Hours: 37.5 hours per week

Position: Marketing and Fundraising Manager

Contract: Permanent (up to two days from home per week)

Pay: £35,000-£38,000

Location: St Nicholas House, Old Churchyard, Liverpool, L2 8TX

Reports to: Chief Executive Officer

Closing date for applications: 26th April 2024

Interview date: 10th May 2024

Start Date: ASAP

About Options

At Options for Supported Living we support people with learning disabilities, autism and acquired brain injuries to live their lives to the full.

We work hard to create a better world where people with disabilities contribute to their communities as unique and valued members. Through the support we give, we enable people to make decisions for themselves and live lives full of friends, family, people they love, community, health, and purpose. The same as anyone.

And we don’t stop there. We’re committed to speaking out about the things that matter most within social care. Through our community we give people a voice, working together to create a lasting impact.

The role

It’s an exciting time to join Options as we focus on income generation to drive sustainable growth for the future. Working through a team, the Marketing & Fundraising Manager is instrumental in supporting Options vision and mission through clear strategic marketing, fundraising delivery as well as monitoring and reporting on its impact.

Key responsibilities

1.Ensure the development of a clear marketing and fundraising plan aligned with our strategic objectives and target audience to drive brand awareness, engagement, and income.

2.Work alongside agency partners to plan, execute and monitor integrated marketing and fundraising campaigns across on and offline channels.

3.Ensure brand consistency and integrity, including tone of voice across all marketing materials and communications.

4.Create engaging and compelling content including articles, blogs, videos, and graphics to promote our support and expertise and raise awareness of key campaigning topics.

5.Maintain a database of supporter, donors, and potential funders, maintaining accurate records that are kept up to date and information handled in accordance with the Data Protection Act and GDPR regulations.

6.Ensure donor effective stewardship journeys are followed.

7.Maintain online fundraising platforms, social media feeds and associated communications tools alongside the Marketing Officer.

8.Lead, motivate and support the marketing team: Marketing Officer, Fundraising Coordinator, and Social Media Apprentice.

9.Oversee website content management ensuring, blogs, stories, and events are relevant and in line with our marketing and fundraising strategy.

10.Work alongside other departments such as the Community, Recruitment, and Finance Team to ensure the organisation runs smoothly.

11.Collect feedback from people we support, families and staff to ensure the continued development of the marketing and fundraising strategy.

12.Look for opportunities to increase our network of contacts, stakeholders, and volunteers.  

13.Support the Leadership Team in improving internal communication and brand alignment of all staff and people associated with Options.

14.Working alongside the leadership team to ensure that one-off projects are completed on time and accurately.

15.Remain up to date with current marketing trends to influence and remain relevant in a widely competitive third-sector market.

16.Prepare reports for the leadership team and Options trustees on project targets and outcomes.

17.Attend relevant meetings and work within Options, values and beliefs, policies, and procedures.

18.Represent Options at events as required.

Experience

1.Experience of professional fundraising, or similar experience in a marketing, sales, or business development environment.

2.Track record of setting and achieving income targets.

3.Experience of managing people.

Qualifications

It is desirable to have a relevant professional qualification – Chartered Institute of Marketing (CIM) or Chartered Institute of Fundraising (IoF) - or working towards.

Skills

·Working within the values of Options.

·Accessible language skills – it is essential that you have strong verbal and written communication skills and that our communication is accessible for the people we support and the general population; an understanding Easy Read guidance and inclusive language would be preferred.

·Relevant and up-to-date IT skills, knowledge of digital channels and how they can be used to gain and promote social care and the third sector.

·Have a good eye for design.

·Have excellent attention to detail.

·Confident and capable organiser.

·Good networking skills.

·Delegator and able to prioritise.

·Have a positive attitude and integrity.

·Able to work confidently when required.

·Have a desire to get things done proactively and purposefully.

Summary of Terms:

Salary

£35,000

Working hours

37.5 hours (with up to two days working from home)

Contract Type

Hybrid, Permanent

Annual leave

33 days (inclusive of bank holidays)

Sickness

5 days (one calendar week) full pay per year (after the first 6 months of service) and after a waiting period of 3 days.

Car

40p per mile (when additional travel is required to carry out work for Options)

Training

Options will support the post holder in pursuing their development.

Pension

5% Subject to eligibility, we will automatically enrol you into our nominated pension scheme after you have worked for us for three months. You can opt-out if you do not wish to be in Scheme.  If you do not opt out, we will deduct your contributions to the pension scheme from what we pay you. Current details of the Scheme and your rights relating to it, and of your and our contributions, will be provided to you separately.

Based at

St Nicholas House, Old Churchyard, Liverpool, L2 8TX

Benefits:

1. Blue Light Discount & reimbursement
2. Arriva Travel Club
3. Cycle to work
4. Fix your bike voucher
5. Learn to drive
6. Health Assured (Employee Assistance Programme)
7. Company pension
8. Referral programme
9. Sick pay
10. Casual dress
11. Company events
12. Training paid for
13. 02 Open
14. Medicash
15. £250 refer a friend scheme
16. Company events
17. Training & development

How to apply:

If you are interested in joining our team, please hit the apply button. We look forward to hearing from you!

Kindly provide a cover letter illustrating the alignment of our values with your own. Additionally, share insights into a successful campaign you've been part of, highlighting your role and impact.

All successful applicants are subject to a DBS and pre-employment checks.

We currently do not hold a sponsorship licence, therefore are not able to offer sponsorship of employment at this time.

Community Fundraising Manager

The Mencap Community and Events Team has an exciting opportunity for a dynamic, motivated and passionate fundraiser,  dedicated to raising as much funds as possible to help make the UK the best place to live for people with a learning disability to join our team as Senior Community Fundraising Manager covering England and Wales.

Covering the England and Wales the Community Fundraising Manager will be responsible for managing various income streams across the Community portfolio working closely with the wider team.

Within this role, you will achieve agreed fundraising targets through effective management, support and cultivation of both existing and new regional supporters including: individuals, groups, associations, local corporates and schools whilst maximising the current portfolio of Mencap owned products. You will research, identify and develop new community fundraising opportunities, areas of potential support and build a robust pipeline for restricted grants and corporate partners.

The role is home based. There will be travel around the areas that the role covers.

This position is a permanent, full-time role to work 37.5 hours per week, Monday – Friday. The nature of community fundraising is that there will be evening and weekend work, for which time off in lieu will be given.

Key skills and requirements (essential):

· The ability to develop, implement and monitor strategic plans, present budgets and interpret financial information

· The ability to research, assess and initiate new opportunities within the context of an overall plan

· Able to recruit, develop and train, motivate and manage individuals and teams of Volunteers to give their very best

· Able to use interpersonal skills in order to engage effectively with others, understand what motivates them and respond appropriately

· Written communication skills and a high level of numeracy to be able to produce business plans, monthly reviews, press releases, letters, presentations and other similar documents

· Excellent verbal communication skills, to be able to deliver presentations and give local media interviews

· Able to work as part of a team, to see and understand the national picture and to contribute effectively to team plans and goals

· IT literate – use of word-processing, spreadsheets PowerPoint and databases

· Experience of working in community fundraising and delivering or exceeding income targets

Everyone wants a purposeful job - to do something really meaningful.  Everything we do at Mencap keeps the people we support at the centre of what we do. With us, it’s never ‘just a job’.  In return for your hard work and passion you can find real and meaningful work experience, access to some excellent benefits alongside our competitive pay.

We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. To find out more about the scheme please visit the directgov website. At Mencap, we value a diverse and inclusive workplace and we intentionally plan for the success of our colleagues in everything we do.  We welcome applications from everyone, so come as you are and join us.  Together we are Mencap!

Benefits

Why join Mencap?

· 24 days annual leave plus bank holidays + a variety of benefits including pension and holiday buying options.

· Ongoing training and development opportunities to enhance your skills.

· A supportive and inclusive work environment where your contributions are valued.

Join us at Mencap and be part of a team that believes in equality, diversity, and inclusion. Together, we can create a brighter future for individuals with learning disabilities and empower them to break down any barriers they may face.

Mencap vision is for the UK to be the best place in the world for people with learning disabilities. If you're ready to embark on a rewarding career that truly makes a difference, apply now!

About Mencap

At Mencap we work in partnership with people with a learning disability. We do this by providing high quality, flexible services that support people, including young adults, to live as independently as possible in their own homes and in the community.

Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist.

You’ll make new friends and feel inspired to reach your potential. We will ask a lot of you - but you’ll get back so much more.  With us, it is never ‘just a job’.

In return for your hard work and passion, we can give you real meaning and purpose in your work.

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

Job Role: Senior Fundraising Manager

Salary: £42,000 

Hours: Full time 37.5 hours per week          

Contract type: Permanent 

Location: Bath, with opportunities for hybrid working

Additional information: 

• Occasional evenings and weekends 
• Travel across the South West may be required on occasion

The Role:

Fundraising at Julian House is stepping into its next phase of growth, and we are looking for a strategic and innovative Senior Fundraising Manager to lead the team to new heights.

Fundraising generates vital income for the charity, helping us to provide life-changing and life-saving support for vulnerable people across the South West. We are looking for someone who can grow income across a range of streams in support of this mission, with a focus on regular giving, major donors, corporate partnerships, and legacies.

You will be leading a small team of committed, creative fundraisers, with the autonomy to establish new work streams from scratch and develop your team to help you deliver ambitious strategies and campaigns.

This is an exciting time to be joining Julian House, as the charity seeks to establish itself as a significant, force for tackling social exclusion across the South West. The Senior Fundraising Manager will play a pivotal role in this by developing new, high-impact relationships with individuals, businesses and trusts which generate meaningful income for the charity.

Responsibilities include: 

• Managing our wide-ranging fundraising portfolio, working with your team to maintain our existing supporter base and recruit new supporters for Julian House from across the South West.
• Working with the Fundraising and Marketing Director to develop new strategies for growth from regular givers, major donors, legacies, and corporate partnerships.
• Working with your team to bring new strategies to life, upskilling them to deliver as required.  
• Building and stewarding relationships with high-value supporters (individuals, corporates and trusts) to secure sustainable income.
• Creating and delivering inspiring annual fundraising appeals with your team which generate substantial income for the charity.
• Overseeing a calendar of fundraising events and community engagement in our Bath heartlands.
• Ensuring that the Donorfy CRM system is being used to its full potential to track performance of fundraising; target campaigns according to supporter profile; and report on the data we capture to shape current and future activity.

Qualifications / Requirements: 

• Significant knowledge and experience of a wide range of fundraising; with a demonstrable track record of growing income in at least two of our fundraising growth areas: legacies, major donors, corporate partnerships or regular givers.
• Experience of leading and implementing strategies, including setting and overseeing strategic projects led by others.
• Experience of using CRM systems to their full potential, interpreting donor data, analysing findings and making decisions based on your analysis. Knowledge and experience of the Donorfy platform is desirable, but not essential. 
• Knowledge of the homelessness or social inclusion sectors would be desirable, but not essential.

There are many great reasons to join our team!

• Great opportunities for career development and free monthly training sessions from experienced facilitators
• Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme
• 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment. Plus bank holidays
• 30% staff discount at Julian House charity shops
• 20% staff discount at Julian House bike workshops
• A generous and competitive pension scheme
• Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. 

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

ROLE DETAILS 

Standing Voice is looking for an experienced Fundraising Manager based in or near London to join our UK team. This is an exciting and challenging role in a creative and focused working environment, within an organisation with multiple programmes and funding streams across 3 countries. This position suits an ambitious and experienced fundraiser, equipped with excellent written and oral communication skills and a depth of donor management experience. 

The successful candidate will report to the Executive Director and be tasked with advancing & implementing Standing Voice’s Fundraising Strategy including writing grants proposals; diversifying & scaling-up the organisation’s income streams; and managing donor relations and reporting. As well as working alongside UK fundraising, programmes and finance colleagues, the Fundraising Manager will work directly with our teams in Tanzania and Malawi to design and generate project proposals. 

Suitable candidates will demonstrate excellent written and oral communication skills; a high level of organisation and accuracy in their work; and concrete experience of generating income through trusts and foundations, corporate partnerships, institutional donors, philanthropy partnerships, and individual giving. Employee benefits include flexible working hours, access to training, international travel opportunities, and our annual leave and pension reward policy for long term employees.

RESPONSIBILITIES

Summary of responsibilities

1. Manage and advance SV’s fundraising strategy

2. Identify and secure restricted and unrestricted funding opportunities

3. Build donor relations and ensure compliance with all funder reporting expectations

Key responsibilities

• Lead and develop SV’s Fundraising Strategy

• Identify, research and implement innovative funding methods to diversify and strengthen SV’s income base

• Secure funding from a diverse portfolio of new and existing donors, including: trusts and foundations; corporate partnerships; institutional donors; philanthropy partnerships; and individual giving

• Host meetings with philanthropists and foundation directors to generate interest in SV’s work and secure support 

• Manage SV’s grant research to maintain a database of viable funding opportunities for the organisation

• Lead the development and writing of concept notes, proposals, presentations and pitches to prospective donors

• Draft funder reports in collaboration programmes and finance teams, and manage report submissions in line with funder agreements

• Work effectively with the Head of Programmes and Partnerships and Finance Manager to collate project information, in order to enhance funding applications and reports

• Manage SV’s donor management tools

• Build relationships with our donors to foster long-term partnerships

• Identify and execute funding campaigns, including our annual Big Give Christmas match funding challenge

• Track and monitor fundraising progress, trends, and insights, and provide reports to executive management and the Board of Trustees

• Recruit new staff and volunteers to the fundraising team in line with available budget

• Delegate effectively to fundraising team members, ensuring tasks are clearly defined, properly supported and well monitored 

• Remain abreast of current trends in fundraising and donor interests

• Adhere to the Code of Fundraising Practice and all internal policies at SV

• Undertake any other reasonable duties at the request of the line manager

We are looking for someone who has experience of either operational or operational and strategic management skills, with a proven track record of leading, delivering and developing projects or services. 

Having a keen interest in the local community and a passion to ensure that local VCS within the Borough of Haringey is appropriately engaged with and supported, bringing people together and working in a role that can effect positive change resulting in improved outcomes for people who the VCS support and work with.

Someone with creativity in involving and reaching diverse groups and communities with a solid understanding of diversity and the implications for engagement, along with knowledge and experience of collaborative ways of working. Your communication skills will give you the confidence to interact with local communities, senior stakeholders, as well as build relationships with strategic partners and funders.

You will be confident leading a team, and capable managing, monitoring and reporting performance.

Job Summary

The Haringey Community Alliance Manager is responsible for leading the development of the VCS Capacity Building strategy and the effective co-ordination of the Community Alliance team which includes a Communications and Engagement Officer, a Workplace Development Manager, and a Capacity Building Manager.

We envisage the Haringey Community Alliance Manager performing at either a primarily operational level or, for a more experienced candidate, at both operational and strategic levels. The salary range reflects this, with the upper end of the salary range reserved for candidates who can demonstrate an ability to deliver at both the operational and strategic levels.

Operationally, the postholder will have specific management responsibility for co-developing priorities for local VCS funding and capacity building, as well as the Volunteer Centre and wider VCS community of practice. The post holder has lead responsibility for developing the Annual Work Programme, performance management and reporting against the targets and milestones in the Contract.

Strategically, the role would include a wider contribution to the strategic management and development of Public Voice, supporting the CEO as required. This would include leading the shaping and delivery of a Capacity Building strategy; representing the VCS Alliance at stakeholder meetings and influencing key stakeholders to better support Haringey’s VCS; as well as growing the reach and impact of the Capacity Building service by engaging new funders and partners.

We are equally open to applications from candidates who feel they can deliver exclusively at an operational level, as well as those who feel they can also deliver at a strategic level. We would ask candidates to specify in their application whether they are applying for either the operational role, or the operational and strategic role.

We are looking for an ambitious and driven individual who is passionate about building businesses that change lives. This individual will help us continue to develop excellence across all that we do for our staff team and our customers. We are looking for someone who naturally thinks about ways to improve businesses and thrives in driving forward change.

You will work closely with the Head of Enterprise (HofE) and the Leadership Team to ensure that both enterprises are fulfilling their key mission which is to create genuinely life-giving work and that our employees excel at.

About us

Upbeat Communities was founded in 2005 to support refugees and asylum seekers to rebuild their lives through a whole range of support including training, social activities, befriending and hosting. Upbeat Communities became a registered charity in 2015.

In 2013, Upbeat Communities launched Derby Language School (DLS) which is a social enterprise that provides language courses to individuals and organisations in the East Midlands. Alongside generating considerable income for the charity through its private and corporate classes it also provides quality language training for many refugees through contracts with councils.

In 2021, Upbeat Clean was started in response to significant challenges that refugee women have in finding employment to support their families. Upbeat Clean’s 5-year goal is to be able to offer a Real Living Wage job to every refugee woman who needs one in Derby. Upbeat Clean is fast becoming the most talked about commercial cleaning business in Derby with contracts at key venues like Derby Museums, Getinge, Vaillant, Quad, Deda and large offices across the city.

The two social enterprises (DLS and Upbeat Clean) have grown substantially over the last two years with a combined expected turnover of around £700,000 in 2024/25 and more rapid growth ahead. We have over 30 employed cleaners and 20 freelance teachers and interpreters, with over 40 corporate contracts and 100 private clients.

Main duties and responsibilities

Strategy, Analysis & Development:

 • Continuously focus on balancing fast social enterprises growth while pursuing excellence for our customers.

• Support with the development of the overall business strategy.

• Lead on key business changes.

• Support in the development and implementation of marketing strategies for both enterprises.

Operations:

• Oversee the day-to-day business needs of Upbeat Clean and DLS.

• Lead recruitment and training Upbeat Clean and DLS staff.

• Develop excellent systems and processes for Upbeat Clean and DLS.

• Negotiate new partnerships with businesses in the city.

• Act as key account manager for some of the client contracts in conjunction with the Head of Enterprise (HofE).

• Develop and maintain excellent relationships with client contacts to effectively communicate and resolve queries and issues.

• Regularly visit clients to ensure that our clients are heard and looked after.

• Contribute towards the operational excellence of the team and ensure that all contractual service level agreements are met.

• Maintain the organisation’s security and safety standards, policies, and procedures, ensuring these are adhered to, including regulatory compliance.

• Develop and maintain an overview of all policies and procedures and lead on creating new and updating existing policies and procedures as necessary.

• Lead on measuring and maintaining an excellent quality of provision across both social enterprises.

• Create and distribute digital content including publications, annual reports and other marketing materials that communicate the organisation’s activities, products, and services in conjunction with HofE.

Finance:

• Work with the finance team to forecast income and manage expenditure in line with the agreed budget.

Human Resources:

• Line manage team members.

• Lead in workforce planning.

• Assist with the smooth running of HR management including recruitment and terms and conditions compliance.

• Oversee the provision of staff training and development.

Person Specification

Qualifications & Experience

Essential:

• At least two years’ experience in a management role.

• Strong IT skills with a track record of working across a range of software packages.

Skills & Attributes

Essential:

• Possesses a ‘can do’ attitude and approach challenging situations in a positive and enthusiastic manner.

• A strong desire to support and empower refugees to succeed.

• Proven ability to spot and solve problems in a proactive way, delegate effectively and prioritise events.

• Ambitious, focused, and able to work in collaboration with others to achieve shared goals.

• Numeracy and financial management skills, with ability to cost work, prepare budgets and monitor income and expenditure.

• Ability to engage confidently and comfortably with a wide range of people with proven ability to build productive partnerships and teams both internally and externally.

• Well organised and able to manage and prioritise workloads.

• Calm and consistent manner, able to demonstrate initiative, problem-solve and to work well under pressure.

• Ability to work sensitively with those of different cultures and faiths and a commitment to equality, diversity, and inclusion.

Other:

• Interest in the needs of refugees and asylum seekers and commitment to their support, wellbeing, and empowerment.

• The right to work in the UK.

What we offer you:

Our guiding purpose across the enterprise is to “create life giving jobs that we can excel at” so we will always aim to ensure you find your job life giving and you can excel at it.

• A positive working environment where staff are valued and cared for.

• An inclusive and friendly staff team.

• Regular support and supervision.

• Regular opportunities for team building.

• Flexible working conditions to promote a good work/life balance.

• Annual team retreat to recharge, re-envision and build relationships across the team.

• 25 days holiday plus 8 Bank Holidays for full time staff (pro rata for part time staff).

• Opportunities for continued training and development.

• Access to language classes through our social enterprise (Derby Language School).

• Competitive pension scheme (5% employer contribution matched by 5% employee contribution).

If you are looking for a job where you can enjoy building something that will change lives, then Upbeat Communities is the right place for you.

The deadline for applications is 30th April 2024.

Job description

The Cleft Lip and Palate Association (CLAPA) is the national charity for people affected by cleft lip and palate in the United Kingdom.

CLAPA supports people affected by cleft to take control of their journey, connect with others, and use their voices to impact the future of care. Our vision is that no one affected by cleft lip and palate in the United Kingdom will go through their journey alone.

We are seeking a Fundraising Coordinator (Individual Giving) to join our small but dynamic Fundraising team.

The role requires excellent donor care and stewardship skills. All forms of communication will be required including the proactive use of digital channels such as the website and social media platforms.

The Individual Giving Fundraiser will play a vital role in increasing income from our existing supporters. You will support donor acquisition as well as taking the lead on retention of our supporters across multiple channels including cash appeals, regular giving, lottery and in celebration giving. The role will also support the Head of Income in the delivery of a legacy and major donor program.

You will develop and deliver excellent stewardship programmes that drive retention by deepening audience understanding of the challenges that people affected by cleft face and the impact that their donations make. Using data and insight, you’ll deliver compelling campaigns, with people affected by cleft right at the centre. You’ll use creative tools and techniques to demonstrate impact and inspire future action.

The ideal candidate is a creative and confident communicator who shares our values and our staff team’s dedication to supporting the UK cleft community.

How to Apply

Please read the Recruitment Pack in full and then complete the online Application Form linked within. For safeguarding reasons, we are not able to accept CVs.

Applications close: Monday 13th May at 12.00 (noon)

Interviews: Thursday 23rd May (via Zoom)

Start date: ASAP

Battersea is here for every dog and cat, and has been since 1860. Our multiple award-winning Income Generation department raises around 60% of the Charity’s total income, allowing us to continue to grow to make sure we can be here for every cat and dog, now and in the future.

Our Direct Marketing Team is part of this department, and recruits and develops supporters. We are seeking a Direct Marketing Officer to join this team to manage and deliver a series of high standard direct marketing campaigns across our Regular Giving programme. This individual will be recruiting, retaining and upgrading regular donors to generate income through a variety of direct marketing methods such as direct dialogue, DRTV, digital, and direct mail. They will be encouraging regular monthly gifts or support via one of our main products such as general Regular Giving and Sponsorship, our Lottery, Value Exchange programme and other methods of committed giving as they arise.

This will be a very rewarding opportunity to play a vital role in giving the dogs and cats in our care a better life.

More about Battersea:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love and expert care and get to know their characters and quirks so we can find them a new home that’s just right for them.

All the knowledge we gather in our centres helps us to improve the lives of the animals we’ll never meet, through our work with other rescue organisations and charities. We also help people make informed choices when getting a pet, we provide training and welfare advice, and we campaign for changes in the law when we see that dogs and cats or their owners deserve better.

Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

What we can offer you:

We offer our employees a wide range of benefits to reward them for the value that they bring to Battersea, to support them in their work, to help improve their health and wellbeing, and maintain a healthy work-life balance. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
- Discounted gym memberships and cycle to work schemes
- Life insurance
- Support for your professional and career development, including access to digital and in-person training programmes, a wide range of tools and resources, leadership and management training, mentoring and much more.

Our hybrid working policy:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to maintain the benefits of home working, while allowing for collaboration and maintaining a connection to our cause. In addition to this, our offices are in a great location within London, have modern facilities, offer great employee socialising spaces and a discounted café. Best of all, coming on site offers you the opportunity to meet our lovely rescues with lunchtime cat socialising and the occasional office dog!

Equality, diversity and inclusion at Battersea:

At Battersea, we are committed to providing equality of opportunity, and developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.

By hearing from and valuing different experiences, perspectives and contributions, we know we can provide the best expert care for every dog and cat who needs us. We particularly welcome applications from people with disabilities and from members of minority ethnic communities, who we know are currently under-represented at Battersea.

As a Disability Confident Committed employer, we're happy to discuss any support or personalisation you may need during your application and/or interview process as part of our workplace adjustments.

Closing date: 13th May 2024
Interview date(s): w/c 20th May 2024

If you think you’re a good fit for the role, and you’re passionate about dogs, cats and our work, then we’d like to hear from you.

For full details, please download our recruitment pack.

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.

Fundraising Development Manager
Salary: Manager Level 3: £31,000 - £39,000
Contract type: Permanent
Working hours: Flexible
Location: Taunton, Somerset, opportunity for hybrid working

The Fundraising Development Manager role is a real opportunity to help Somerset Wildlife Trust develop a sustainable fundraising strategy and bring together the Fundraising and Supporter Development Team to retain and grow donations. Responsible for our 23,000 members, as well as appeals, adoptions, our online shop and member events, the Fundraising Development Manager will lead the team to bring in a significant proportion of unrestricted income, as well as managing the relationships with some of our most passionate supporters.

We are looking for an insightful fundraising manager who can help us maintain our existing fundraising channels as well as developing our corporate membership strategy and investigating new sources of giving and opportunities we have yet to take advantage of – essential if we are to achieve our ambitious strategy. You’ll be working with the entire wider fundraising team to help develop leads and pipelines to support the wider fundraising efforts, as well as having the opportunity to diversify our fundraising actions.

Meet Fundraising Strategic Targets

Supervise and line manage the Fundraising and Supporter Care Team by building integrated programmes of supporter development activities that retain and grow donations and fundraising from existing supporters and deliver growth in income by recruiting new financial supporters to achieve financial targets.

Responsibility 1: Leading Public Fundraising Activity

Manage fundraising activity through:

• Leading the fundraising team to build integrated programmes of activities that increase donors and deliver growth in income.
• Growing annual membership numbers by managing and maintaining current recruitment channels. Oversee relationships and engagement with our membership including complaint management.
• Managing the relationship with the Trust’s face to face membership recruitment company, SWWFL, to deliver best efficiency and returns on investment.
• Planning and implementing integrated appeals and other ways for members and the public to give which deliver strong results to support the Trust’s fundraising priorities and targets.
• Working as fundraising leadership team with the Philanthropy and Trusts & Grants Managers, supporting the Head of Fundraising on strategic projects.
• Developing and testing activities based on insights and analysis to ensure the best return on investment across all segments of the supporter base, to support fundraising colleagues.
• Managing existing corporate relationships to maintain and improve corporate fundraising levels, supporting account management of corporate partners.
• Establishing a data collection strategy in line with current data protection rules and which creates a pool of warm leads to convert into donors.
• Ensuring our new supporter database (Raiser’s Edge) is fully developed within the Trust and developed to maximise our integration with existing systems. Supporting teams across the organisation to use RE to increase knowledge of existing relationships and creating opportunities for fundraising and engagement.
• Managing the workload, performance and personal development of the supporter development team to drive more support and income for Somerset Wildlife Trust.
• Being accountable for setting the Supporter Development budget and reporting on performance against targets, to help inform planning and product development.
• Championing the use of best practice marketing techniques, including data collection and GDPR, throughout the Trust, with a particular commitment to delivering high standards of supporter care and fundraising practice.

Responsibility 2: Developing sustainable income streams

Be proactive and nurture strong relationships by:

• Identifying, developing and testing new individual giving fundraising activities based on insights and analysis, to ensure sustainable fundraising income across a variety of sources that target all segments of the supporter base.
• Identifying and testing membership recruitment diversification channels and growing annual membership income via techniques including upgrades.
• Designing and implementing a fundraising strategy for corporates, including identifying targets, developing relationships, and significantly increasing income from this fundraising channel. Work with other corporate functions across the Trust to ensure a combined corporate offering that benefits everyone.

Responsibility 3: Developing Fundraising pipelines

Provide management and accountability by:

• Working collaboratively with colleagues to contribute ideas and knowledge to deliver integrated engagement and fundraising campaigns and the growth of other income streams, including gifts of £1k+, gifts in wills, Community Fundraising and Grant Fundraising.
• Creating user journeys and stewardship for our supporters to help retention and increase giving propensities.
• Developing a warm lead generation and development program to increase the number of potential donors within our database, supporting all areas of individual giving including Community Fundraising, Legacies, Major Donors and Patrons.
• Working with the Database Officer, Philanthropy Manager and Community Fundraising Manager to identify segments within the database that could be developed into Major Donors or to support other fundraising income streams.
• Investigating and developing an event strategy to help support specific demographic groups including Corporates, members and other key supporters, including the annual AGM and members day.

Closing date: Friday 10 May 2024.

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website.

Somerset Wildlife Trust has an Equality, Diversity and Inclusion Plan and is committed to continuing to improve the equality, diversity and inclusion of every aspect of our work; we know we need to engage with everyone to live our values and achieve our goals. We welcome applications from everyone and are happy to discuss any accommodations or arrangements that would make the recruitment process better for you, and the working environment should you be employed.

No agencies please.

This is an exciting opportunity to provide clinical leadership and supervision to a number of therapeutic services within Richmond Borough Mind. Our developed and respected Psychotherapy and Counselling Service has been providing long-term counselling interventions to local residents since 1988. The service is self-funded and offers a range of therapies which aim to provide individuals with the support and opportunity to work through their difficulties in depth with a skilled and experienced trainee or fully qualified therapist. Sliding scale rates are offered to make sure that we are accessible to all. We also run a number of therapeutic, psychoeducational, support and peer-led one to one sessions and groups, training workshops and other activities.

We are looking for a skilled and qualified (or in advance training) counselling supervisor to provide clinical supervision, leadership, management and service development of our Psychotherapy and Counselling service. Knowledge and understanding of a number of modalities would be an asset.  Part of the role will be to help us achieve and maintain BACP or equivalent service accreditation and to grow the service.

As well as having an empathy with the core values of RB Mind, the successful applicant will be a confident and versatile communicator with outstanding relationship-building, organisational and problem-solving skills, and have the ability to provide empathy and guided support to staff, volunteer counsellors, administrators and clients. You will be supported by senior management colleagues and gain a rich experience of low, moderate and more complex cases.

Richmond Borough Mind values diversity and difference.  We welcome applicants from all sections of the community, particularly individuals with lived experience of mental health problems.

Benefits of working for RB Mind:

• 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata]
• Contributory pension
• Bonus 1 day of annual leave per year over the festive period [pro rata]
• Employee Assistance Programme (EAP) which includes free counselling sessions and access to a wellbeing app
• Training and personal development opportunities
• Paid time off for medical appointments
• Staff away days and socials