Supporter Services Officer Jobs

Job Description

Voluntary Action Harrow is looking for a Health Inequalities & Community Engagement Officer to work within our Stronger Communities team. Stronger Communities aims to remove barriers to accessing healthcare, increase community engagement and co-production and reduce health inequalities in the borough of Harrow. We are particularly interested in increasing engagement from communities in deprived areas and encouraging applications from those who might be under-represented in our work.

Responsibilities

• To create and share accessible information resources for community groups and individuals.
• To manage and update social media channels and our easy-to-use website, creating accessible graphics that help promote the work we are doing.
• To deliver and attend community events, aiming to raise awareness about health issues and making sure communities have access to accurate information.
• To carry out light-touch research, so we are able to feed-back the views of communities to policymakers. .
• To develop positive working relationships and clear communication with other local voluntary & community sector (VCS) organisations and healthcare providers.
• To help other VCS organisations improve awareness and engagement of health inequalities and disparities.
• To organise and support representation at community meetings, forums and networks, encouraging attendance.
• To develop and deliver on-the-ground awareness, focusing on areas with high footfall, such as train stations, supermarkets etc.
• To utilise and support management of volunteers in the facilitation of role.
• To support the creation of reports, presentations and feedback
• To support and communicate campaigns through newsletters and communication channels.
• To build and maintain relationships with people from different communities who are willing to share their stories to be used as case studies to promote our work.
• To maintain and update records on our database.

Skills, Competencies and Behaviours

• Ability to carry out community outreach/engagement work within different communities
• Ability to work to address health inequalities
• Can communicate and engage with individuals from varied backgrounds
• Demonstrates strong management of stakeholder relationships
• Can collate, analyse and interpret information from communities
• Can use social media in a project or work-related setting.
• Previous experience using the following, or programs/platforms similar to them: Google workspace and docs, Canva, Wordpress.
• Demonstrates strong administrative skills and abilities
• Can turn activities and services into compelling content, with engaging calls to action.
• Ability to adjust to the ever-changing needs of the organisation, different priorities and multi-task efficiently.
• Can identify key stakeholders and conversations where we can engage so as to better showcase our work and expand our reach.
• Resourcefulness to work with a limited budget.
• Ability to take the initiative to develop this role and make the most of the opportunities available.
• A keen eye for detail

Who are we?

Voluntary Action Harrow Co-operative work with the local community providing information, training and guidance.

Based in Harrow, we are a not-for-profit co-operative owned by our workers. We have in-depth knowledge of the local area and of who’s doing what. Our members collectively have over 35 years’ experience in the voluntary, community and social enterprise sector, specialising in capacity building in a variety of different organisational development areas.

We’ve worked with a diverse range of local organisations, from small community groups, to regional and international charities. We also run, manage and co-ordinate projects, working with local people and groups to help them make a difference in their local community.

Support available to the successful candidate

You will be working within the Voluntary Action Harrow Stronger Communities Team, who hold a huge amount of knowledge and have good relationships with charities and community groups across Harrow.

Voluntary Action Harrow Co-operative aims to be an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

This role description can be requested in large print.

A unique opportunity has arisen for a passionate and experienced leader to join The Kirkwood Movement in an exciting new role which will help to shape the future of our charity.

We are seeking an innovative candidate with experience of operating at a senior level to bring their lived experience and perspectives to help us become more diverse and inclusive in everything we do.

The Kirkwood are a movement of people motivated by our shared vision to provide the very best care for the people of Kirklees. Treating those in our care as individuals and aspiring to support their personal needs, wishes and desires is at the very heart of everything we do and we are passionate about delivering positive experiences for our employees, volunteers and supporters too – no matter who they are, where they live or what they believe.

In order to reach more people we need to evolve the way we interact with individuals, groups, local services and partners to change the way we are viewed by our diverse communities and make sure we are here to offer support in the ways that are right for them.

The postholder will provide strong leadership to the Equity, Diversity, and Inclusion (EDI) journey, using their skills, experience and a personal approach to ensure inclusive values and behaviours are adopted across all aspects of the charity, including in policy and practice, through Investors in Diversity (IID) and in every department across the organisation.

The Kirkwood have a strong reputation for our progressive approach and commitment to addressing inequalities that contribute to poor population health outcomes. The successful applicant will play a major role in building on the progress we’ve made and helping us to make sure everyone affected by a life limiting illness in Kirklees has access to the very best care, every step of the way.

We encourage you to get in touch to find out more about how this exciting opportunity can help you to expand your knowledge and skills whilst helping us to reach out to the many diverse communities across Kirklees.

The successful candidate should be representative of our community and be able to apply their lived experience and apply it to help us engage and co-design our services to make sure they are reflective of the diverse communities we support.

Applications from individuals in underrepresented communities are especially welcome as we strive to become more diverse and inclusive in everything we do. Your unique perspective and background could be a valuable asset to our team.

As an employee, you will be offered a range of benefits, including 27 days holiday (pro rata for part time staff), access to our Employee Assistance Programme, high-quality, low-cost meals at our Dalton site and complementary therapies. NHS Pensions are also transferable for those already contributing.

Interview dates are as below,

· Wednesday 8th May 2024 – Stakeholder Panel

· Friday 10th May 2024 – Interview

Please note, we reserve the right to close this vacancy early if we receive sufficient applications.

Job Ref: 436

We are seeking for a Programme Officer in the Leaders in Innovation Fellowships (LIF) team.

The role

As Programme Officer, you will provide operational and administrative support across the entire portfolio of LIF activities, focusing on the LIF Global programme and the LIF Community. This role will involve some international travel.

Precisely, you will support the programme by organising training and mentoring, local and international events for a global network of engineering and technology entrepreneurs; and building and maintaining a sustainable international network of LIF alumni.

LIF empowers entrepreneurs who are making a positive impact in their communities with novel technologies. LIF Global is the flagship, entry-point programme that supports innovators with a technology prototype to create an entrepreneurial mindset, and the LIF Community ensures a sustained mutually beneficial relationship with the Academy beyond the initial programme period.

Who are we looking for?

A highly organised individual with excellent problem solving skills and the ability to work across multiple projects, managing delivery according to priority and deadline. You are an effective communicator, both orally and in writing, and have the ability to adapt to a wide array of cultural contexts.

You understand the contribution of engineering and technology entrepreneurship and innovation to international development; and have·some knowledge/demonstrable interest in good practice in supporting entrepreneur development, including training, coaching and mentoring. You also have knowledge/demonstrable interest of good practice in managing suppliers of training and communications services.

Who are we?

Engineering matters. It shapes our everyday lives, from our ability to turn the lights on, have a hot shower and commute into work, to the mobile phones we rely on to keep connected. It also plays a vital role in addressing some of the biggest challenges facing society today, from climate change, to global health pandemics and cyber threats.

The Royal Academy of Engineering is a charity that harnesses the power of engineering to build a sustainable society and an inclusive economy that works for everyone. In collaboration with our Fellows and partners, we’re growing talent and developing skills for the future, driving innovation, and building global partnerships, and influencing policy and engaging the public. Together we’re working to tackle the greatest challenges of our age.

With a diverse workforce and an inclusive and supportive culture, we look to attract candidates from wide and different backgrounds who have a passion for the role engineering plays in society. Our aim is to make the Academy the best place to work for the staff we have and those we seek to attract.

Why work for the Royal Academy of Engineering?

We’re looking for people who are driven to make the world a better place. If you’re passionate about what you do and want to work collaboratively with talented colleagues to make change happen now and for future generations, we want you to get in touch.

This is the perfect time to join us. We have a dynamic, visionary CEO, a strong leadership team and an ambitious and exciting strategy. The value we bring as experts in our field and change agents is highly recognised and makes the Academy a motivating place to be. Our work today builds on a long, proud history with a focused and ambitious future which we’d love you to be part of.

We are looking for talented people who want to make a difference, to join our team – is this you?

Company Benefits

The Academy offers a fantastic package of additional benefits including:

• BUPA cash plan
• Private medical insurance
• Access to Employee Assistance Programme
• Independent Financial Advice
• Non-contributory pension scheme with 10% employer contribution
• Life Assurance, 4x annual salary
• Health and wellbeing programmes
• Generous holiday allowance
• Wellbeing days and office wide Christmas leave
• Significant investment into your personal and professional development
• Regular social activities
• Subsidised restaurant

Location

Our light, spacious head office is based in a fantastic location in central London with views over St James’s Park and close to the West End. We operate hybrid, flexible working practices with a baseline for office-based working of a mandatory weekly team day plus further days each week as required for the role and the Academy.

How to apply/Interview process

To find out more and to apply, please visit our website. As part of your application, you will be asked to upload a CV and a supporting statement explaining your interest in this role and how you fit the experience, knowledge, and skills profile.

Closing date: 13 May 2024.

Interview date: 23 May 2024.

The Academy is committed to making reasonable adjustments to remove barriers that hinder applicants from applying or staff from working effectively and comfortably.

Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for everyday equality for disabled people.

Permanent, part time, 28 hours a week

(Monday – Friday, however flexibility will be required due to some evening and weekend work).

Location: Scope Leeds Community Hub, 3 Brewery Wharf Leeds, LS10 1NE with regional travel and occasional national travel

Please note: The successful candidates will be subject to an enhanced DBS check.

The role

You will:

• Provide expert support, guidance, and information on cerebral palsy particularly within the context of Scope’s Strategy, to disabled people, families, professionals, Scope colleagues and members of the public.

• Be Scope’s representative within the region on cerebral palsy, joining existing CP forums and groups, helping the CP community to come together, and sharing Scope’s work within communities.

For more information about the role’s responsibilities and the skills and experience required please use the link to the Scope website. 

About you

You will:

• Have an in-depth knowledge of cerebral palsy, its causes, health implications, therapies, and available support due to a personal lived experience.
• Have experience and up to date knowledge of current issues that affect disabled people and those around them, specifically people with cerebral palsy.
• Have at least two years’ experience working in a customer focused environment.
• Have excellent communication skills with an understanding of different needs and being able to respond to these accordingly.
• Have a strong ability to convey complex information in an accessible way and engage diverse audiences.
• Be an excellent communicator who demonstrates effective person-centred listening, empathy, and probing skills to respond to underlying issues and assist customers to make informed choices.
• Be highly organised with the capacity to prioritise workloads effectively by using your own initiative. Ability to engage groups of people and individuals on the subject of cerebral palsy and disability.
• Have direct experience of the barriers that society creates for disabled people. Bringing drive and enthusiasm to the role, demonstrating that you care passionately about improving the lives of disabled people.

Please make sure you explain in your application, with examples, how you can meet these important skills.

Our values - pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.

Equality, diversity and inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

• 27 days holiday plus Bank Holidays
• Flexible, hybrid and remote working options
• Pay progression at 6 months and 2 years
• Company pension 
• Excellent training and career development 
• Strong colleague networks across disability, race and LGBTQ+
• Discounted gym membership, cycle to work scheme and much more.

If you want to become a Disability Gamechanger, we'd love to hear from you.

Click the apply button to create an account and complete your application form. 

Please note applications will be reviewed on a rolling basis, and interviews may take place and an appointment be made before the closing date. Early applications are therefore encouraged.

This is a newly established and exciting role at MRF that will be key to achieving our goals to defeat meningitis through health insights that drive meaningful change in policy.

The Policy Officer will play a key role in using health insights to shape our policy positions and make a meaningful difference to the lives of people affected by meningitis. This position involves a combination of research, analysis, strategic foresight and policy development to enable evidence-based decision making.

The role is a key member of the Health Insights & Policy Team within the Research, Evidence & Policy Department. The post-holder works especially across the organisations with research, communications and advocacy colleagues.

The role is also very close to people and families. It is critical that our health insights and policy work is shaped by the direct experience of people affected. The role will play an important part in maintaining our reputation as an evidence-led organisation in the UK and around the world.

If you are looking for a policy role that has global reach and capacity to make a major difference in defeating a global disease, as well as staying close to the people most impacted, this could be the new challenge you have been waiting for.

About you

 Do you want to use your skills to make a real difference to the myeloma community?

We’re looking for a talented and enthusiastic Scientific Knowledge and Communications Officer who has a passion for delivering high quality scientific information to a range of different audiences.  You’ll have excellent written and verbal communication skills with the ability to make complex information engaging and accessible.  You’ll require strong organisational skills and the ability to prioritise and manage your workload to meet strict deadlines. 

About the role

This is an exciting time to join Myeloma UK as we launch our new five year strategy. 

The post holder will be responsible for developing evidence led scientific communications that help engage new audiences as we aim to reach new people as part of our strategic goals.  You will use your science communication expertise to bring our research and scientific information to life for a variety of audiences from people affected by myeloma to health care professionals as well as scientists and researchers.

You will support other teams across Myeloma UK by helping to develop engaging evidence led impactful communications that can be used for appeals, case for support and other activities.  You’ll also work with our research and health care professional community to engage and involve them in our communications activities.

About us

 Myeloma UK is the only organisation in the UK dealing exclusively with the blood cancer myeloma and related conditions. We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.

 Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.

Our culture

 Wellbeing and staff engagement are at the heart of our culture.

We offer flexible working and flexitime to allow you to find the right working pattern for you. We have a Staff Engagement Group who work with us to ensure staff are happy and who help us review and update our benefits. We offer an employee assistance program and our Wellbeing Leads are there always here to support our staff.

How to apply

 If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending us the following :

1. A cover letter telling us more about you and what you think makes you a good fit for this role

2. A CV that sets out your career history, with key responsibilities and achievements

Applications close on 20 May 2024 and interviews will be held w/c 27 May 2024. You may be asked to do a task prior to your interview.

Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:

· sex,

· race,

· disability,

· age,

· sexual orientation,

· gender reassignment,

· religion or belief, marital status, or pregnancy and maternity.

Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.

Policy Officer 

(UK wide) 

£28,831 per annum (pro rata for part time hours) 

(Ref: SUS4232) 

Full Time 37.5 hours per week – happy to talk flexible working 

Base: Sustrans offices, home based or hybrid. Will need to travel to our Bristol hub for team meetings in person once a month. 

About the role 

This is an exciting opportunity to join Sustrans as part of the Policy and Public Affairs team, during an election year, delivering a number of vital pieces of research designed to improve walking, wheeling and cycling and transport more broadly.  

As the Policy Officer, you will lead on delivering two key policy projects for Sustrans with support from our Head of Policy and Senior Policy Officer. You will help develop evidence, policy and practice working closely with colleagues to maximise long-term opportunities to help increase transport choice for people. 

We offer true hybrid working, a flexible mix of working from home and occasional travel to a nearby office hub with an expectation of a monthly team meeting in Bristol and occasional travel for project related activity. 

This role will require travel and work at locations as necessary to undertake projects on behalf of Sustrans.

About you 

You should have proven experience of conducting qualitative and quantitative research across a variety of issues and in writing for policy and public audiences.   

We also ask that you are experienced in working autonomously but also as part of a team and with funders, partners and agencies to deliver work.  

You will be skilled in presenting arguments and clearly communicating complex information to a range of audiences in an accessible and persuasive way, in person and in writing.  

Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.

What we offer 

In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.   

Wellbeing  

28 days’ leave per annum plus bank holidays for full-time working 

Ability to buy an extra week of annual leave (pro-rata for part-time staff) 

Staff volunteer days 

24/7 free, impartial and confidential support service 

We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes 

Financial 

Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans 

Bike, computer and season ticket loans 

Discount benefits 

London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London) 

Death in Service benefit – 3 x annual Salary 

Family Friendly 

Enhanced maternity and paternity pay 

Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) 

Additional information 

Closing date for the receipt of completed applications is 23:59, 19 May 2024.   

Interviews will take place in via MS Teams during the week commencing 27 May 2024 

About Sustrans 

At Sustrans you'll be part of a movement to make it easier for people to walk and cycle.  

We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone. 

You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.  

 We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.  

You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.   

We are looking to recruit a Senior Policy Officer to lead on policy initiatives relating to our standards for pharmacy across Great Britain

Closing date: 30 April 2024 (11.59pm)
Interview dates: TBA
Salary: £31,613 - £36,698 per annum, depending on skills and experience, plus benefits
Location: Canary Wharf, London (Hybrid working approach)
Hours: 35 hours per week, from 9.00 to 5.00, Monday to Friday

The Role

The Senior Policy Officer will be involved in a variety of exciting policy work, including the development of three new sets of standards, the evaluation and development of the revalidation framework, stakeholder engagement, and work on the regulation of online pharmacy, amongst others. This is an important role that will provide the opportunity to develop policy skills and work on interesting programmes of work.

This is a hybrid role with flexible working arrangements, where the team mostly works remotely and co-locates 1-2 days a month, or as required.

This role is subject to a basic Disclosure and Barring Service (DBS) check as part of our pre-employment due diligence.

The successful applicant will:

• Develop and manage a variety of different stakeholder relationships, including with internal colleagues across the organisation as well as external stakeholders from across the pharmacy sector, including membership bodies, representative bodies, and other healthcare regulators, as well as patients and the public.
  
  
• Support and work closely with policy practitioners from across the organisation, gaining valuable policy experience and development opportunities.
  
  
• Assist in the design, development, and delivery of policies in line with the strategic aims and objectives of the GPhC.
  
  
• Be able to work independently and as part of a team.
  
  
• Be highly organised and able to prepare high quality written documents for different audiences.
  
  
• Possess strong communication skills with the ability to influence.
  
  
• Have an unwavering commitment to equality, diversity, and inclusion.
  
  

Benefits when joining our team

In return for their commitment and enthusiasm, employees can expect a rewarding and challenging work environment, good work-life balance and workload plus an excellent benefits package that includes:

• 30 days holiday (plus bank holidays) with the option to buy an additional 5 days.
  
  
• A choice between two pension providers: NHS pension scheme or Standard Life.
  
  
• Flexible working arrangements.
  
  
• Career breaks and sabbaticals.
  
  
• Private medical insurance, life assurance, season ticket loan, bike loan and many more.

About the GPhC

We are a respected regulatory body that regulates pharmacists, pharmacy technicians and pharmacies in Great Britain. We work to assure and improve standards of care for people using pharmacy services.

Our organisation has a long-term vision and a desire for highly skilled and specialist staff. We are committed to providing workforce learning and development opportunities.

Following the Covid-19 pandemic, we have adopted a hybrid working approach which combines office and home working. Staff are predominantly home-based and office attendance depends on the nature of the role and the requirements of the team.

We are proud of our diverse and inclusive culture and are committed to holding ourselves to the same standards we expect of others.

Applying for this role

If you feel you have the required experience and skills and would like to join us, please complete our application form, including the supporting statement section explaining how you meet each of the criteria for the role, and where you found out about this vacancy.

Please consult the knowledge and skills section of the job description document to help you prepare your application.

We welcome applications from all sections of the community

Job Title: Senior Policy and Public Affairs Officer

Reports to: Policy Manager

Line reports: None

Contract terms: Full time

Salary: £36,065-£37,013

Location: London-based, with hybrid working

The Royal College of Ophthalmologists is a membership organisation and the voice of the profession, with over 4,000 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, and influence change to make a difference to the lives of patients with eye conditions.

Job purpose

Part of the Communications and Engagement department, the Senior Policy and Public Affairs Officer is responsible for developing and implementing strategic policy initiatives and engaging with key stakeholders to advance our policy priorities across the four UK nations. Working with colleagues, members and external stakeholders, you will deliver high quality analysis and research, produce evidence-based policy positions and outputs, and employ effective public affairs approaches to influence change on behalf of our members.

Main responsibilities

Strategic planning and reporting

• Contribute to developing, implementing and evaluating policy and public affairs (PPA) strategies, campaigns and plans aligned to member priorities and our wider strategic aims.
• Lead and manage the delivery of specific PPA workstreams, working in partnership with other organisations as needed.
• Monitor and report on performance against organisational and departmental objectives.

Policy development

• Monitor and analyse the external policy, political and parliamentary landscape across the four UK nations to identify influencing opportunities and relevant developments – summarising these for internal audiences.
• Contribute to the design and analysis of member surveys, drafting reports and presenting findings to inform the College’s policy agenda.
• Work with colleagues to research and draft evidence-based policy positions, consultation responses and briefings for politicians, civil servants, NHS and other key decision makers.
• Maintain an accurate evidence library of data and information to support the development of policy.
• Provide policy-related support to relevant committees to enable their effective contribution to the College’s work, including ensuring agreed actions are implemented.

Public affairs

• Build new and strengthen existing relationships with policymakers, government officials, clinicians and other relevant stakeholders across the four UK nations to advance the College’s policy objectives and maintain a thought leadership position within the eye health sector.
• Draft briefings and presentations to support events and senior-level meetings with politicians, civil servants, NHS and other key decision makers.
• Arrange and represent (as appropriate) the College at events, conferences and external stakeholder meetings.
• Build and maintain the College’s stakeholder database, tracking progress and advising on how to engage with different stakeholders.

Communications

• Work closely with the communications team to support the delivery of communications strategies and plans, ensuring the accuracy of policy information contained in College outputs and contributing to our press activities, member magazine, newsletters and website as required.
• Draft, implement and evaluate the impact of strategic engagement plans for policy publications.
• Support the communication of College policy positions internally, including by proposing lines to take for inclusion in our messaging house and assisting in briefing colleagues and volunteers – including the Chief Executive and President – on these.

To undertake other duties as required

• Undertake any other reasonable duties as required by the College.
• Working outside normal hours and/or overnight stays may be necessary to support the delivery of key organisational events.

Inclusion and diversity statement 

The College is committed to encouraging inclusion, equity and diversity among our staff, and eliminating unlawful discrimination, harassment and victimisation by complying with the Equality Act 2010. We want a working environment where individual differences and the contributions of all staff are recognised and valued. To do this, we will proactively tackle discrimination and disadvantage and ensure that no individual or group is directly or indirectly discriminated against for any reason. We expect all employees to champion and live our values through their work at every opportunity.  

Our values 

Inclusion

• actively welcoming a diversity of experiences and perspectives
• everyone being respected and encouraged to participate regardless of their background or role

Integrity

• being open and honest, demonstrating accountability in all its work
• evidenced-based and transparent decision-making, utilising a range of data, information, expertise and experience

Innovation

• creating novel opportunities to advance and deliver on its aims, anticipating changing circumstances
• actively welcoming fresh ideas and approaches
• fostering a climate of ambition and excellence drawing on expertise from across the College’s communities

Improvement

• being a learning organisation, reflecting on both successes and mistakes
• continuous and sustainable development across all its activities

Person specification

 Knowledge, qualifications and experience

• University degree or professional qualification in a relevant field such as public policy, political science, public health or similar
• At least three years’ experience of working in a policy, public affairs or advocacy role, preferably within the healthcare sector or a membership organisation
• Experience of devising developing, implementing and evaluating policy/public affairs strategies and/or campaigns
• Experience managing projects and initiatives from conception to implementation
• Experience of conducting policy-relevant research and developing evidence-based policy positions and consultation responses
• Experience of drafting high-quality, accessible briefings, reports, and other written materials for diverse audiences, including policymakers, healthcare professionals, and the public
• Experience of engaging with government agencies, policymakers, and other stakeholders to influence policy outcomes
• Working knowledge of IT systems – including Microsoft Office and CRMs

 Skills and abilities

• Strong strategic planning, prioritisation and organisational skills
• Excellent written and verbal communication skills, with the ability to convey complex ideas and nuanced points clearly and persuasively
• Excellent analytical skills with the ability to research, analyse, and interpret complex qualitative and quantitative data to inform policy positions and advocacy efforts
• Proven ability to critically evaluate policy proposals, legislation and other publications and assess their potential implications for the College and our members
• Strong interpersonal skills and a demonstrated ability to build and maintain positive relationships with internal and external stakeholders, including government officials
• Ability to generate new ideas, take initiative and problem solve
• Adaptability and an ability to work well under pressure and manage often conflicting demands within tight timeframes

Personal qualities (attributes)

• Commitment to equity, diversity and inclusion and understanding of how this applies to own area of work
• Commitment to own continuing professional development
• Demonstrates a positive ‘can do’ attitude

Staff benefits

We offer a friendly and supportive working environment and make sure our employees are well looked after with a great benefits package, which includes:

Work life balance and family friendly benefits

• Hybrid working
• 25 days of annual leave, increasing to 30 days with length of service (plus bank holidays and office closure between Christmas and New Year)
• One day of paid leave to move house
• Enhanced parental leave

Planning for your future

• Employer pension contributions up to a maximum of 12%
• Life assurance of 4x of base salary

Career development

• All staff are offered opportunities for learning and development, in addition to a comprehensive e-learning package
• Study loans

Travel

• Season ticket loan
• Cycle to work scheme

Wellbeing

• Summer Fridays (staff can finish 90 minutes early from 17th July – 31st August)
• Enhanced Employee Assistance Programme (with access to free counselling sessions)
• Health Cash Plan

How to apply

Please submit your CV (maximum two pages) and a covering letter (maximum one page). The cover letter must explain what makes you suitable for the role. Please use the job description for reference.

Interviews will be held at our office in Euston, the week commencing 3 June 2024. Please indicate if you are likely to need any reasonable adjustments to successfully complete this interview.

Applicants must already have the right to work within the UK without restriction. Only shortlisted candidates will be contacted.

The closing date for applications is 27 May 2024.

We are looking for a Product and Portfolio Manager within our Porfolio Development Team. You will have demonstrable experience in product/portfolio lifecycle management as well as a proven track record of successfully developing a cohesive portfolio strategy. You will need significant experience of meeting new business targets and driving business growth, as well as the development of a new business pipeline.

Salary: £40,708 - £46,523 per annum

Contract period: Permanent

Reporting to: Chief Operating Officer

Team: Portfolio Development

Location: Oxford / hybrid working (up to full time from home, in line with Picker's remote and home working policy - must be based in the UK)

In this role, you will work closely with colleagues to introduce new products and services that will support our growth and charitable impact. The role will include responsibility for meeting a new business target, through lead generation. This is an important and dynamic role that will require strategic thinking and a strongly collaborative approach. 

This role

In this role, you will:

• Manage the existing product portfolio, reviewing the existing offering in relation to market trends, client needs, the competitive landscape and the Charity's strategic goals
• Develop detailed product knowledge across the portfolio of products, leading development activity for each area alongside ongoing assessment of financial performance and product/service viability.
• Recommend and oversee product improvements, using market demand and customer and colleague feedback to identify and prioritise change.
• Working with the Chief Operating Officer and service leads to understand trends and opportunities across the portfolio and associated markets.
• Engage with expert colleagues from across the organisation to understand and support the development of their product ideas, evaluating these against internal and external factors including feasibility, expected value, and market demand.
• Financial and strategic modelling of new product options based on market demand, fit to Picker strategy, impact/income potential, strength of offering and ability to reach target audience.
• Work in partnership with the Chief Operating Officer, Head of Service Delivery, service leads, and the Marketing and Communications Manager to develop marketing plans to support demand generation on a thematic basis, providing expert product knowledge, customer insight and new business leads.

About You

You will have:

• Demonstrable experiences in product/portfolio lifecycle management.
• Demonstrable experience of managing project timetables, including reviewing progress and amending plans to address changing requirements 
• Proven track record of successfully developing a cohesive portfolio strategy that supports brand integrity/growth, whilst growing individual business lines/products/services
• Significant experience of meeting product/service business targets. Including driving business growth with new services and/or in new markets     
• Experience of success in the development and qualification of a new business pipeline (including campaign management and follow-up)
• Demonstrable leadership skills, with the ability to lead projects through to successful completion
• High levels of IT literacy, especially in Microsoft Word, Excel, PowerPoint, Outlook, Teams  and Dynamics
• Highly numerate and confident in dealing with quantitative data including management and financial information 
• Ability to work collaboratively at corporate and departmental levels and, where necessary, with external suppliers and contacts 
• Excellent grasp of the English language in the business context 
• Ability to apply innovative thinking to identify how new research methodologies could be beneficial to the organisation and its clients
• Empathy with Picker and its aims

This is a summary of the job description. Please review the full job description below.

About Picker Institute Europe

Picker is an Oxford-based charity with an international reputation as a key authority in the measurement and improvement of patient experience. Our mission is to make person-centred health and social care a reality for everyone.

We evaluate the areas of health and social care that matter most to people, producing actionable and insightful results to drive advances in standards. If you are passionate about putting people at the forefront of healthcare services, then Picker could be the place for you.

Working with us

Here at Picker, we believe in treating our people well; from excellent career opportunities to a positive, collaborative culture. We all work with a shared set of values that inspire us to achieve the biggest impact.

Working alongside colleagues who are experts in their field, you will be part of a team contributing to our vision ‘the highest quality person centred care for all, always’. You will contribute to our research with NHS Trusts and many high profile charities, such as The British Heart Foundation, Pancreatic Cancer UK and Mind.

To support you we offer a friendly, person centred working culture with many benefits including:

• Flexible and hybrid working opportunities, including flexible start and finish times
• Convenient Oxford location with free parking
• 25 days holiday, increasing to 30 days, plus public holidays
• Option to buy or sell up to 5 days of annual leave
• Christmas office closure (currently an additional 3 1/2 days leave)
• Contributory company pension scheme (currently employer matching up to 8%)
• Enhanced maternity, paternity and adoption pay
• Free life assurance (currently 4 x salary)
• Tailored learning and development, including access to complete iHasco training library
• Health and wellbeing resources including an Employee Assistance Programme
• Season ticket loan scheme
• Regular calendar of social activities organised by a dedicated Social, Wellbeing and Employee Engagement team

Position

The Mental Health Foundation is recruiting for a Policy & Public Affairs Officer to support our Policy Team in the London office.

Deadline: Monday 13 May, 9.00 am.

Location: London

Salary: Starting salary £31,350 rising to £35,381 plus £3,285 London Weighting.

Hours: Full-time (35 hours per week). We are currently trialling a 32-hour week until April 2025 on the same pay & conditions.

Contract type: Permanent

This exciting Policy & Public Affairs Officer role will lead on developing and influencing specific policy priorities identified by the Foundation as areas where change is most needed to improve the population’s mental health. Initially, the policy area of focus for this role will be the mental health of asylum seekers and refugees.

What does the role involve?

• Maintain up-to-date knowledge of policy and legislative developments affecting public mental health and particular priority policy topics for the Foundation.
• Carry out background research, developing influencing plans, responding to government consultations and providing briefings for politicians and other external stakeholders.
• Ensure the Foundation’s stakeholders, including people with lived experience of mental ill health, are involved in development of policy work and strategy.

Requirements

What skills, knowledge and experience are we looking for?

• In-depth knowledge of policy development systems and processes in the UK.
• Excellent writing skills, including the ability to write precisely and quickly for a range of audiences.
• Ability to critically analyse complex legislative, policy and research documents.
• Ability to work within and across teams to deliver results. This includes our policy, research, communications, fundraising and programmes teams.

Safeguarding is Everyone’s business: the Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks. We are unable to provide sponsorship for this post; you must be able to demonstrate your eligibility to work in the UK.

Other information

If you think your skills match and you’d like to be part of a dynamic and growing organisation, please complete and submit your application below. Please ensure you attach an up to date CV and statement of suitability answering all points of the person specification. Applications will close at 9.00 am on Monday 13 May and we are unable to accept late applications. Interviews are planned for the 23 and 24 May. There will be a short written test on the day of the interview.

We believe our people should represent the communities, organisations and individuals we work with. Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Committed Scheme. Applications from under-represented sections of the community are actively encouraged.

If you have a disability, require any additional support or have any questions regarding the role, please contact us. We make reasonable adjustments throughout the recruitment process and during employment. Disabled candidates who meet all the essential person specification criteria will be offered an interview. Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010/Disability Discrimination Act 1995.

We are currently operating mostly digital recruitment (including interviews via video conferencing). We have moved to a hybrid working model of a minimum of 2 days per week in the office and the rest working from home.

We look forward to hearing from you!

Role Summary

As the Director of Research and Public Affairs you lead a team working across the full range of research work (including commissioning, grant-making and in-house research) and public affairs work (including policy analysis, advocacy work and mobilising our activists). You also contribute to the charity’s strategies, leadership and governance as a member of the Executive Team. Ultimately, your role is to generate new knowledge; and communicate knowledge, ideas and emotions to change hearts and minds, creating tangible reductions in alcohol harm across the UK.

Key Tasks and Responsibilities

Leadership, strategy & planning

1. Lead the research and public affairs functions at Alcohol Change UK.

2. Produce and deliver plans across our research and public affairs work programmes that are ambitious for change (impact), realistic given our resources, and consistent with our strategy, our other work programmes, and our values.

3. Set budgets, tightly control costs and identify opportunities for making savings, growing income and making the case for investment.

4. Appropriately monitor and evaluate our research and public affairs work with a view to knowing, growing and showing the impact we make.

Research

5. Work closely with the CEO, Policy and Research Manager, R&P sub-committee and Wales Office to determine and oversee the charity’s programme of commissioned research, research grants, and in-house research.

6. Ensure that all research is designed with impact-in-mind and, once complete, that it delivers on that impact through active and ongoing communication of the findings to the right audiences with the right messages through the right channels.

7. Lead the research function to be the central hub for the charity on the topic of alcohol harm and its solutions, staying on top of new research.

8. Influence the research spending of other agencies (e.g. NIHR) with a view to maximising funding into alcohol research in general.

Public Affairs

9. Lead and manage the charity’s public affairs activity, deploying the CEO, Research & Policy Officer and other staff as a team.

10.  Lead our work with external alliances, such as the Alcohol Health Alliance and the Alcohol and Families Alliance, and on the APPG on Alcohol Harm.

11.  Develop excellent relationships with Parliamentarians, civil servants, charities and other important institutional actors in our field.

12.  Build Campaigner journeys for our engagement audience to best mobilise them to help us with our influencing work.

13.  Lead on the commissioning and management of any external public affairs agencies, parliamentary monitoring services and similar suppliers.

14.  Ensure our policy positions are kept up-to-date, based on emerging evidence and contemporary thinking, and consistent with our principles.

15.  Work closely with the Director of Engagement and Fundraising to effectively mobilise and deploy our activists, Community Champions and other supporters so they (i) make a difference, (ii) become better informed over time, and (iii) remain motivated to campaign for our cause.

16.  Work closely with the Director of Marketing and Communications to influence all forms of media to better support our desired outcomes.

Team Leadership and Management

17.  Lead and manage the research and public affairs team(s), ensuring excellent line management.

18.  Lead the process of recruiting and inducting new team members, as appropriate.

19.  Proactively develop your own skills and experience as well as those of staff within your team.

Cross-organisational Role

20.  Act as a spokesperson for the charity at high profile events and across media, including radio and TV.

21.  Be an active and positive member of the charity’s Executive Team.

22.  Work with colleagues across the charity to support their work and to act as ‘one team’.

23.  Work particularly closely with colleagues in the Wales office, optimising opportunities for joint working.

24.  Contribute actively and positively to the development of charity-wide strategies and activity.

Other Duties

25.  Continually develop your knowledge of alcohol harm and solutions to it.

26.  Act as a positive ambassador for Alcohol Change UK at all times.

27.  Know, embrace and actively uphold the values of Alcohol Change UK at all times.

Other reasonable duties at the request of the CEO.

Land Use Policy Officer – Wales
Reference: APR20247327
Location: Flexible
Salary: £32,033.00 - £34,377.00 Per Annum
Contract: Permanent
Hours: Full Time, 37.5 Hours per week
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave

RSPB Cymru’s vision is for sustainable land management, which is good for people, climate and nature. We want to see farming, forestry and other land management across Wales that:

• Sustains and restores biodiversity as well as producing safe, healthy food, timber and other commodities;
• Protects the natural resources of soil, air and water we all depend on; and
• Provides income and employment for workers in rural areas and contribute to a diverse rural economy.

To deliver our vision we need to work with others to change how land is managed. This includes ensuring farmers, foresters and other land managers have the right balance of support (financial and other) to enable them to deliver for nature in addition to providing food, other commodities and environmental goods and services. It’s also vital we engage wider society to support these changes and make nature/environmentally friendly choices in the way they eat and live.

We are looking for a Policy Officer to join our Wales Land and Sea Policy and Advocacy Team to develop and advocate RSPB Cymru policy positions and proposals on sustainable farming and land management, including the effective use of nature-based solutions. You will work with a range of stakeholders and advocates, particularly farmers, foresters, other land managers, and their representatives, environmental NGOs, statutory bodies and businesses to build, shape and advocate to the Welsh Government and the Senedd, to change the way we manage land to help save nature in Wales.

Key deliverables include:

• Developing policy positions in relation to:
  • Future agriculture and sustainable land management in Wales, including influencing the design and delivery of Wales’ new Sustainable Farming Scheme.
  • Land use/management’s response to climate change including peatland restoration and the use of nature-based solutions.
  • Fresh water, in particular the impact of land use/management on water quality.
• Working with colleagues across the RSPB, and where appropriate, with other NGOs, to ensure key messages and policy positions are aligned.
• Working closely with sustainable farming and land management advocates, such as the Nature Friendly Farming Network, to develop a strong movement for change
• Working closely with staff delivering ‘on the ground’ activities, such as project and reserves teams, and farm advisors, to help showcase best practice and develop “learning” for future policy and advocacy.
• Working closely with staff delivering communications and public engagement to build public and political support for our land use and management policy priorities.
• Increasing public awareness about the connection between land use/management, farming, food and the dual nature and climate emergency.

We are looking for a professional, persuasive and engaging individual with an excellent understanding of current agricultural and land use policy as tools to ensure outcomes for nature, and credibility within relevant stakeholder communities. They should have the skills and personality to be able to bring together dynamic coalitions of interested stakeholders to build, shape and advocate for new policies to secure sustainable land management that is good for people and good for nature.

Essential skills, knowledge and experience:

• Experience of working in a policy or advocacy role to influence the development of government policy.
• Experience of advocating policy effectively to external audiences (including government, relevant businesses, NGOs) to further specific policy and advocacy objectives.
• Knowledge of biodiversity and climate policy and policy drivers at international, EU, UK and Wales level
• Knowledge of EU, UK and Wales institutions relevant to the role
• Ability to monitor external policy developments and horizon scan for relevant issues and opportunities
• Excellent understanding of agriculture and related land use, nature and climate policy and policy drivers in a European, UK and specifically Wales context.
• Ability to write reports, consultation responses and concise policy briefings to support advocacy efforts.
• Excellent communication, writing and negotiation skills.
• Ability to develop policy positions and to communicate effectively to a range of audiences, including politicians, farmers and other land managers and the public.
• Ability to communicate complex ideas and proposals to a variety of audiences in a concise and clear way
• Ability to work as part of a team to deliver a project and achieve shared objectives and outcomes.
• Experience of working with others to develop and deliver a shared vision or set of proposals
• Proven ability to build and maintain effective relationships with external stakeholders
• Full UK Driving Licence

Desirable skills:

• The ability to communicate in Welsh (written and spoken).

Additional Information:

• This is a full-time, permanent position working 37.5 hours per week.
• The post holder will be working within the RSPB Cymru Policy and Advocacy Team.
• This position will be home based, within Wales (or close to for commuting) e.g. Bristol, Chester, Hereford, Shrewsbury etc.
• The role requires regular travel within Wales for site/farm visits, policy events and advocacy, and Team meetings.

Closing date: 23:59, Tuesday 21st May 2024
We look forward to receiving your application. 
Please note: We reserve the right to close this advert at any time.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

As part of this application process you will be asked to complete an application form to evidence of how you meet the skills, knowledge, and experience requested.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

No agencies please.

This unique position will contribute to the strategic development of the charity, allowing the right individual to bring expertise from previous roles to expand external partnerships and influence.  Keychange is a Christian Charity working in elderly social care and homeless communities.  Keychange provides care, support, development, and well-being services across nine sites in England, consisting of seven residential Care Homes for older people and two Housing Communities for young people, with an additional housing site in development. Our office in London provides a support function of central services to our communities to enable them to operate at the most effective level with a focus on delivering quality care and support.

The Director of Strategic Partnerships reports to the CEO and is a part of the Senior Leadership Team (SLT) along with the Director of Finance, the Director of Operations and Facilities Business Manager.  The SLT is responsible for the leadership, culture and oversight of Keychange in the Central Office and Community Sites.

Key focus of this role:

• Driving external partnership growth, including instigating national and local partnerships
• Advocacy and influence, including understanding local and national government and policy targets and sector themes and trajectories
• Maximising current impact and opportunities and developing new sites
• Communications, Marketing, and Fundraising
• Member of the Senior Leadership Team providing leadership in areas of vision, values, culture and mission.

Please refer to the job description for full remit and expectations for this role, together with essential experience and person specification, and outline how you fulfil these within your cover letter.