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About We Care Home Improvements (WECHI)
WE Care Home Improvements (WECHI) is a well-established home improvement agency dedicated to helping older, disabled and vulnerable people live safely, independently and with dignity in their own homes. Working across Bristol, Bath & North East Somerset (B&NES) and Gloucestershire, we deliver vital minor adaptations, ramp installations and handy person services funded by commissioners as well as self-funded customers. Our colleagues know what a difference their work makes to the lives of local people. We live and breathe our organisational values, which guide our work from day to day. These are:
- We are experts
- We are resourceful
- We are caring
- We act with integrity
Purpose of the role
The Business Analyst will play a key role in improving our organisational efficiency, strengthening our data and reporting infrastructure, and supporting the growth and sustainability of our services. Working across teams, the postholder will analyse and streamline processes, enhance data capture and reporting, and support the integration and improvement of our core systems (CRM, Finance, and operational tools). The role will help reduce manual analysis, free up staff time, improve insight and decision-making, and strengthen our ability to deliver high-quality services to the communities we support.
As this is a 12-month fixed-term contract, the role is focused on delivering clear, sustainable outcomes. By the end of the contract, WECHI will have:
- A full set of documented business processes, including process maps, supporting notes, and clear user guides.
- Clear ownership of processes, with all staff understanding agreed ways of working and what is required of them.
- Core systems (CRM, Finance, and operational tools) effectively integrated, with minimal manual intervention or duplication.
- Appropriate data controls and validation checks in place, providing confidence in the accuracy and integrity of information.
- Automated dashboards, drawing directly from core systems, providing timely operational and financial insights.
- Reduced reliance on manual reporting and spreadsheet-based workarounds.
- Embedded processes and tools that are sustainable beyond the life of the contract.
Success at 12 months will mean the organisation is operating more efficiently, using reliable and accessible data to inform decision-making, and is better equipped to manage growth and demonstrate impact.
What you'll do
- Define key data capture points across systems to enable consistent and accurate reporting.
- Develop and maintain reporting dashboards that provide operational, financial, and strategic insight.
- Improve data flow and integration between CRM and Finance systems to ensure completeness and accuracy of data and revenue capture.
- Provide timely and reliable data analysis to support decision-making at Executive and Board levels.
- Analyse internal and external data to identify service demand, emerging needs, and opportunities for growth.
- Review and map current business processes (particularly stock management, purchasing, invoicing, CRM and finance systems).
- Identify inefficiencies, duplication, and opportunities for automation or system enhancement.
- Develop and implement improved workflows and processes to increase efficiency and reduce manual work.
- Ensure improvements lead to a consistent and high-quality customer experience from first contact through to service delivery.
- Support the development of new services and income streams aligned with identified need.
- Produce data-driven recommendations to support business planning, sustainability, and income diversification.
- Upskill and support staff across teams in using data and systems effectively.
- Develop user guides, process documentation, and provide training to ensure sustainable adoption of new systems and processes.
- Build organisational confidence and capability in data-led decision making.
Who we're looking for
We are seeking someone who:
- Brings proven experience in business analysis and service improvement, with the ability to map, redesign and embed efficient processes across CRM, finance and operational systems.
- Is highly analytical and confident working with data, able to build dashboards, strengthen data quality, and translate complex information into clear insight for senior decision-makers.
- Has hands-on experience improving system integration and reporting, reducing manual work and creating automated, reliable management information.
- Can deliver sustainable change within a 12-month timeframe, leaving behind documented processes, trained staff, and embedded tools that continue to add value beyond the life of the contract.
Why join us?
Make a tangible difference in the lives of older and vulnerable people across our region.
- Be part of a collaborative, supportive and flexible work environment where your leadership truly matters.
- Help shape and grow an essential community service with real impact.
- Generous benefits and development opportunities.
- Work directly with senior leadership, influencing strategy and service innovation.
Additional information
- Full Job Description and Person Specification is attached below.
- To apply, please submit your CV and a supportive statement (not more than two pages) telling us why you are the right person for this role.
- Application deadline: Tuesday 24th March 2026 (5 pm)
- Please note: We reserve the right to close this advert early if sufficient suitable applications are received. Shortlisting will take place on a rolling basis, and early applications are strongly encouraged.
- Interviews: Week commencing 6 April.
- Disclaimer: We Care Home Improvements is unable to offer sponsorship or take over the sponsorship of employment visas at this time. All applicants must have the permanent right to work in the UK without restriction.
The client requests no contact from agencies or media sales.
Location: Reading, Hybrid (at least once a month to Reading office)
Hours: Full time
Salary: £45,000 per annum
Contract Type: Permanent
Campaign Closes: 27th February 2026
On occasion, we might close a vacancy early due to a high number of applications being received. Interested candidates are encouraged to submit their application as early as possible.
At Make‑A‑Wish UK, every role plays a part in creating life changing wishes for children with critical illnesses. We are seeking a Gaming & Partnership Manage who will support the Head of Gaming in expanding Make-A-Wish UK's presence across the gaming and creator landscape through delivering partnership strategies with creators, influencers, gaming companies, publishers, and platforms.
Core Purpose
The Gaming & Creator Partnerships Manager plays a central role in expanding Make-A-Wish UK’s impact across the gaming and creator ecosystem. Working closely with, and in support of, the Head of Gaming, the role helps shape, inform, and deliver the overall strategy and outreach to creators, gaming companies, publishers, platforms, and community partners.
With an equal focus on industry partnerships and influencer engagement, the role develops and maintains strong relationships with creators, influencers, and gaming organisations to raise income and increase participation and engagement.
By supporting the Head of Gaming in turning early-stage conversations and strategic opportunities into meaningful, high-impact collaborations, the role co‑ordinates and delivers creator-led campaigns, industry activations, and innovative fundraising products that inspire communities and help unlock life‑changing wishes for children with critical illnesses.
Essential Criteria
- Strong understanding of the gaming industry, including publishers, studios, esports, and community culture.
- Knowledge of streaming platforms, gaming influencers, and the wider video games community.
- Familiarity with Discord, creator tools, and gaming‑focused fundraising platforms such as Tiltify.
- Proven experience coordinating fundraising campaigns involving creators or influencers.
- Ability to develop engagement plans and supporter journeys, particularly for high‑profile relationships.
- Experience providing logistical support for events and campaigns, including content gathering (photo shoots, videography, social content).
- Demonstrated ability to build and maintain partnerships that deliver measurable outcomes.
- Excellent communication skills, with confidence engaging high‑profile and high‑value relationships.
- Experience working collaboratively across teams and with volunteers.
- Ability to adapt tone and approach for creators, corporate partners, internal colleagues, and community stakeholders.
- Experienced in due diligence in line with Fundraising Regulator guidelines.
- Good understanding of safeguarding best practice.
- Strong awareness of data protection principles and responsible data handling.
- Experience using and updating CRM systems such as Salesforce.
- Experience producing briefing documents, pitch decks, reports, and analytics.
- Ability to manage and plan work effectively, including cross‑team project planning.
- Skilled in using technology to support planning, prioritisation, and project management.
- Experience managing financial processes, including recording, reading, and understanding financial information, and handling expenses/invoicing.
- Competent user of MS Office tools — particularly Outlook, Word, PowerPoint, and Excel.
Desirable Criteria
- Experience working in the non‑profit, entertainment, or creator/gaming sectors.
- Experience working with high‑profile talent, creators, or celebrity relationships.
- Understanding of broadcast environments (TV, content streaming, radio, podcasts).
- Evidence of ongoing professional development in relevant fields (formal or self‑directed).
- Curiosity, creativity, and a willingness to learn and experiment.
Gaming & Industry Partnerships (50%)
Partnership Development & Management
- Manage and nurture relationships with gaming studios, publishers, esports organisations, platforms, and community partners.
- Support the Head of Gaming by converting warm introductions and early-stage outreach into structured, mutually beneficial partnerships.
- Build compelling partnership proposals, activation plans, and fundraising concepts tailored to each partner’s brand and audience.
- Act as a reliable point of contact for partners, ensuring they feel supported, valued, and inspired to continue working with Make-A-Wish UK.
Campaign & Project Delivery
- Co‑ordinate and manage gaming projects, creating schedules and project plans to ensure delivery on time, on budget, and to agreed KPIs.
- Support the Head of Gaming in delivering activities, campaigns, and events that contribute to team targets and wider strategic goals.
- Collaborate with other Income & Engagement teams on cross department projects.
- Coordinate and deliver a calendar of gaming campaigns and products that drive income and engagement, supporting the Head of Gaming’s strategic roadmap.
- Ensure campaigns and products are delivered in time and to budget.
Platforms & Infrastructure
- Build out and maintain gaming-focused fundraising platforms such as Tiltify and StreamLabs Charity.
- Support internal teams by helping educate the wider organisation on gaming culture, opportunities, and best practice, reinforcing the Head of Gaming’s strategic direction.
Influencer & Creator Engagement (50%)
Creator Relationship Development
- Recruit, develop, and nurture creator and influencer relationships to raise funds and increase engagement.
- Act as a day-to-day contact for key creator stakeholders, providing high quality relationship management.
- Undertake research and develop ideas to establish new creator relationships, working closely with the Head of Gaming to establish outreach priorities.
- Build and nurture a Make-A-Wish UK community of gaming influencers via Discord, email, and social channels.
- Create innovative opportunities to engage new creators and gaming contacts.
Creator Campaigns & Activations
- Co‑ordinate and deliver creator-led fundraising campaigns and projects, including Wish 200 Week.
- Organise and participate in creator events, charity streams, and collaborative activations.
- Support creators with assets, guidance, and technical help to ensure smooth, impactful fundraising activity.
- Utilise technical knowledge of Tiltify and JustGiving and manage the Make-A-Wish UK presence through the associated branded account.
- Track creator performance, engagement, and impact to inform future strategy and support the Head of Gaming’s planning.
Content & Channel Management
- Develop and produce streams and creator-led content alongside the Communications team.
- Assist with gaming-focused content delivery, including clipping, editing, and technical support for internal and external teams.
Supporting Wish Granting
- Support the Wish Granting team to help deliver more influencer and entertainment-related wishes.
- Attend wishes where relevant and identify opportunities for creator or partner collaboration, feeding insights back to the Head of Gaming.
Other Responsibilities
Supporter Experience
- Help create and deliver engagement plans that strengthen key relationships and networks, including events, cultivation activities, and educational touchpoints.
- Maintain accurate records for gaming campaigns and creator fundraisers in Salesforce.
- Produce documents such as proposals, briefs, and partner packs to ensure a positive experience for creators and entertainment contacts.
Monitoring, Recording & Reporting
- Develop, maintain, and deliver reports on key performance indicators for campaigns and activities.
- Benchmark and monitor external activity to identify trends and opportunities, sharing insights with the Head of Gaming.
- Ensure systems, databases, project management documents, and planning tools remain accurate and up to date.
- Monitor and report on the budget throughout the year, providing rationale for any variances to the Head of Gaming.
Together, we create joy, happiness and magical memories through life-changing wishes for children with critical illnesses.
The client requests no contact from agencies or media sales.
As our Digital Technical Lead, you will guide the direction of our supporter facing digital platforms and support colleagues to make informed technical choices. This role will influence how the Motor Neurone Disease Association delivers accessible and reliable digital platforms for people affected by motor neurone disease (MND), supporters and volunteer-facing digital platforms and support colleagues to make informed.
Key Responsibilities
- Act as the primary technical contact for our website agency, ensuring accountable, value -driven partnership working
- Provide technical oversight to ensure external-facing digital platforms are secure, scalable and aligned with best practice
- Upskill colleagues and encourage product--based ways of working across teams
- Monitor performance using analytics and user insight to make data-led decisions
- Maintain a joined--up view of all digital products to support strategic alignment
- Oversee the technical delivery of seamless external user journeys
- Ensure compliance with security and accessibility standards, proactively identifying and managing risks
- Lead on developing and maintaining clear processes, documentation and technical guidelines
- Collaborate across the Technology teams to support well coordinated-coordinated digital delivery
- Communicate technical information in ways that support informed decisions across the organisation
- Keep the MND Association informed on emerging technologies and opportunities for improvement
About You
- Expert skills in Drupal
- Proven experience managing relationships with digital agencies
- Confident assessing technical feasibility and advising product -led teams
- Strong experience delivering digital platforms, with deep technical understanding of infrastructure and architecture
- Knowledge of performance optimisation, user experience, and accessibility standards (e.g. WCAG 2.1)
- Ability to communicate technical detail clearly to non-technical audiences
- Experience with Microsoft Dynamics 365
Further information about MND Association and full job description is available in the attached Candidate Pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
What We Offer
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
- 24/7 GP access via phone and video
- Life assurance and confidential counselling helplines
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
- Access to Benefit Hub for discounts on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
About Us
Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.
We support people affected by Motor Neurone Disease, campaign for better care and fund ground-breaking research. Because with MND, every day matters.
The client requests no contact from agencies or media sales.
This is an exciting role in a unique organisation. Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible.
The role is a full time and permanent. This role is based at our Bloomsbury/UCL campus with flexibility to work from home on a 40/60 basis (40% working from the office).
Job description
We are looking for an Intercultural Engagement Manager (Freedom of Speech) to to manage our student-led external speaker events policy and processes, which are key to enabling the Union to balance our responsibility to enable and protect freedom of speech within the law with our fundamental charitable purpose to deliver for the educational benefit of our community and society.
The role holder will manage the external speakers’ approval process, including assessing the risk rating and the risk mitigation steps required for events. These are essential processes that enable the Union to facilitate student-led events, which broaden the scope of discussion and debate and contribute to the academic and non-academic development of our members, whilst ensuring the safety of those participating.
The post holder will also work with the Head of Intercultural Engagement to increase the number and variety of skills development opportunities for students, catering to the diverse needs of our members. They will be responsible for expanding the reach and impact of the Impartial Chairs programme, our skills development programme designed to help students tackle contentious issues, develop a nuanced understanding of power dynamics and a toolkit of techniques to enable them to navigate challenging conversations with individuals with different views.
For full details on this role, please view the job pack attached below.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.


The client requests no contact from agencies or media sales.
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer.
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying, if you have any questions about working at Unifrog, please contact our Recruitment Lead (contact details on our jobs page.
The role and your key responsibilities
As an Account Manager, your role is to make sure that all partners in your area make the most out of the Unifrog platform. You’ll build and maintain excellent working relationships with your partner schools and colleges, and provide expert guidance on how to embed the platform across all year groups.
You will cover your own area of the country with occasional travel to your partner schools and colleges (on average 1-2 days per week). Please note you will need to be based in Kent or East Sussex for this role.
Your key responsibilities will include:
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Work with schools and colleges to provide resources and strategies which maximise staff and student engagement with Unifrog, identifying and promoting best practice across partner schools.
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Deliver targeted training sessions to staff within our partner schools and colleges via workshops and presentations, delivered remotely or in person.
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Work with your partner Area Manager to improve Unifrog engagement and achieve a sky high resubscription rate.
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Monitor and analyse usage across partner schools and colleges; identifying partners that need additional support to use the platform effectively.
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Listen to teachers and students about how we can improve our customer service and the Unifrog platform.
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Attend conferences and run CPD events on behalf of Unifrog.
What we’re looking for
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Strong communication skills – written, over the phone and on video calls.
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Track record of excellent relationship management.
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Extremely well organised.
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Keen attention to detail.
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Active listening and objection handling skills.
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A background and interest in education would be an advantage.
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Proactive attitude and willingness to get stuck in.
You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you and you’re an energetic person who is willing to learn, then we’d love to hear from you.
Working together
You’ll work closely alongside an Area Manager in your region, and with our Partner Success team to provide the best service to your schools and colleges. You will be part of a fantastic team of Account Managers, and line-managed by a Senior Account Manager.
Benefits
Head to our jobs page for a full list of the excellent benefits we offer our team.
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Join one of Escape the City’s top 1% employers and help transform careers and destinations in schools.
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Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.
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Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
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Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
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£38,332 per annum pro rata (Grade B), plus commission and car allowance.
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OTE £45,000 (pro rata).
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Maternity cover - 9 months.
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28 days paid holiday per year (plus bank holidays) (pro rata).
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Working hours are 9:00am to 5:00pm, Monday to Thursday, and 9:00am to 4:30pm on Friday.
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Full UK driving licence and access to a car is essential.
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All travel expenses covered.
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Candidate must be based in Kent or East Sussex.
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Home based with some travel to schools and colleges in your regional area.
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Start date: w/c 18th May 2026.
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To discuss any details about the role before applying, please contact Mhairi (details on our website).
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We can only consider candidates who have the right to work in the UK.
Application process
Deadline: 10:00AM (GMT) Monday 9th March 2026.
Stage 1: Application form (~1 hour)
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Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)
ii. Tell us about a time when you have had to build a relationship with someone when it was particularly challenging. What was your approach? (250 words)
iii. You notice that one of your partner schools is not engaging with Unifrog across the whole school. How would you approach the situation to maximise staff and student engagement with the platform and resources? (250 words)
Stage 2: Phone task (15 minutes)
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A short role play task over the phone. We will schedule these tasks throughout the application window.
Stage 3: Video call interview (1 hour)
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Short demonstration of a Unifrog tool (resources will be provided) (20 mins)
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Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions) (40 mins).
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Video call interviews will be held on w/c 16th March 2026.
Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.
Inclusion and diversity at Unifrog
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Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.
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As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.
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To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.
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To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.
Chief Executive Officer - ECT Charity
Location: London (Greenford / Ealing) with regular travel to Dorset and partner sites; minimum three days per week in office
Salary: circa £80,000 per annum
Contract: Permanent, full-time
Are you ready to consolidate financial stability, rebuild income and lead the next phase of sustainable growth at the sector leading community transport organisation that delivers tangible impact across London and Dorset?
About ECT Charity
ECT Charity is a leading specialist community transport organisation enabling mobility and social inclusion across London and Dorset. We deliver essential door-to-door transport and influence sector policy with partners such as TfL and the GLA, including through the use of our pioneering CT Social Value Toolkit. Facing reduced statutory income, operations changes, lease negotiations and contract retendering, we need to stabilise cashflow and protect services. Significant opportunities include leveraging our network and resources to develop our training and consultancy, build strategic partnerships to generate earned income, and using Dorset as a demonstrator site to pilot sustainable, mission-aligned commercial models.
Role priorities (first 12–18 months)
• Deliver a sustainable financial model and restore reserves.
• Redesign operations for the new scale.
• Leverage our networks and resources to develop commercial opportunities (partnerships, training, consultancy).
• Rebuild business development capability and secure partnership income.
Who you are
• Senior leader with experience of multi-site operations or similar scale.
• Strong partnership, commercialisation and Board reporting skills.
• Proven track record of strong financial management, contract negotiation and estate management.
• Commitment to inclusive leadership; willing to be office-based (min three days/week) and travel; driving licence preferred.
• Desirable: Experience in community transport, social enterprise or productisation/licensing.
Why ECT?
• Lead a sector-recognised charity with a strong social value toolkit and immediate partnership routes.
• Combine financial rigour with mission-aligned commercial innovation.
• Shape ECT’s stabilisation and long-term sustainability.
For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill via the apply button with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence. We advise reading the full brief first.
Closing date for applications: 9am, Monday 23rd March 2026.
As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Salary: £50,000–£55,000 per year
Location: St John’s Wood, London – hybrid (team typically in up to 4 days a week, with flexibility)
Contract: 12-month maternity cover (with the possibility of becoming permanent)
St John’s Hospice supports over 4,000 people and their families each year, providing free, holistic care in our Inpatient Unit and Wellbeing Centre in St John’s Wood and out in the community. We are looking for a Senior Fundraising Manager to lead our community and individual giving activity during an important and exciting period.
The role
You will focus on Community, Events, Individual and Regular Giving. You will:
- Lead and grow community fundraising, events, individual giving, regular giving and in-memory giving.
- Manage and support two experienced community fundraising colleagues.
- Oversee the development and promotion of a new regular giving product and manage donors coming from the website and in-memory channels.
- Oversee the volunteer programme through the Community Fundraising & Volunteer Executive.
- Use data and KPIs to monitor performance and inform plans.
- Ensure robust supporter care, data, GDPR, Gift Aid and governance across your areas.
- Represent fundraising confidently within the organisation and externally.
This is a hands-on leadership role, combining strategic direction with practical delivery alongside your team.
What we’re looking for
- Significant experience in fundraising with a strong focus on community, events and/or individual giving.
- Experience managing and motivating staff and/or volunteers.
- A proven track record of delivering against income targets.
- Ability to spot and shape new fundraising opportunities into workable plans.
- Solid understanding of GDPR, Gift Aid and charity governance in a fundraising context.
- A supportive leadership style and a strong commitment to the purpose and values of hospice care.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
About Tree Aid:
At Tree Aid, we believe trees and people are deeply connected. More than just nature’s gift, trees are a lifeline — vital for survival, resilience and opportunity.
Our mission goes beyond just planting trees, as we work to create lasting change for both people and the planet. Since 1987, we’ve partnered with communities across Africa, harnessing the power of trees to improve lives and advocate for those most affected by poverty and the climate crisis.
Through our work, we restore ecosystems, build sustainable livelihoods, and drive positive climate action. By working hand in hand with local communities, we prioritise their knowledge and needs to make an impact that lasts for generations.
About the role:
The Data Analyst (Geo-Spatial) is a key position in the Monitoring & Evaluation team and works closely with the wider Programmes Team to support the process of collecting, analysing, managing and storing high quality data.
The position is pivotal in the development and implementation of a new digital Information Management System (IMS) for the organisation’s Monitoring and Evaluation data. This involves working in partnership with a range of both internal and external stakeholders.
The position will play a key role in turning geospatial evidence into insight for programme quality, landscape impact and carbon integrity.
Main duties:
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Lead on the analysing and interpretation of geo-spatial data across the organisation using a range of GIS, remote sensing and spatial analysis tools to support monitoring, evaluation and learning
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Produce spatial analyses and maps to assess restoration, tree cover, land use and ecosystem change over time at project and landscape scale
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Develop, maintain and manage online dashboards and visual analytics products to support programme management, learning and decision-making
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Working with external developers, design and maintain digital data collection tools and workflows, covering data capture, aggregation, analysis and visualisation for project indicators and organisational Key Performance Indicators (KPIs)
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Develop and maintain the organisational M&E geospatial database, focusing on areas of land benefiting from restoration activities, including tree planting, tree survival, landscape regeneration, and agroforestry systems
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Work closely with the NbS and Carbon team to produce, analyse and quality-assure geospatial data used for carbon programmes, including baseline development, monitoring and verification
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Support landscape-level impact assessment by integrating geospatial data with field monitoring data and other information sources
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Implement and uphold good data management practices, including: data quality checks, version control, documentation, secure storage and data governance
Additional duties:
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Work together with the other members of the Monitoring and Evaluation team on improving technical support of all Tree Aid programmes
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Digital Survey Creation: Using software solutions to create digital surveys to be administered via phone/tablet by field staff
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Learn and develop new software applications with vision for integration into Tree Aid workflow
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Any reasonable duty may be assigned that is consistent with the job and its level of responsibility
About you:
Person Specification: Qualifications/Knowledge and Experience
Essential
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Experience using Python for data analysis and visualisation, particularly in the context of spatial data.
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Experience using SQL to query relational databases.
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Experience of producing interactive maps drawing on a range of data sources.
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Experience using GIS software applications (preferably QGIS) for processing and visualising spatial data.
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Experience with version control tools such as Git and GitHub.
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Working with and analysing complex data sets.
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Commitment to the vision and values of Tree Aid.
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Enthusiastic and positive attitude; flexible and adaptable.
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Ability to use own initiative, to self-manage responsibilities, and deliver tasks in a timely manner.
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Excellent MS Office including MS Excel, MS Word, and MS PowerPoint.
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Excellent written and verbal communication skills (English).
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Right to live and work in the UK.
Desirable
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Experience working with remote sensing datasets.
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Experience of creating digital survey forms in open-source software for collecting data and using logical functions to limit or control questions and answers.
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Experience of developing and managing relational databases.
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Experience with: OnaData (AKUKO).
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Experience with: Open Data Kit (ODK).
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Experience with: R programming language for data processing and analysis.
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Experience with: Google Earth Engine.
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Experience with: Deep learning (e.g., SciPy, Pytorch, Tensor).
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Understanding of: Carbon dynamics and Land Restoration.
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Experience in the: Voluntary Carbon Market (VCM).
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Ability to transfer complex algorithms between softwares and coding languages.
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Ability to scientifically defend geospatial analysis outputs.
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Working knowledge of French.
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BSc/BA in relevant discipline.
Benefits:
Optional benefits of working at Tree Aid include:
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A contributory pension scheme (you contribute at least 2% and we will contribute 6%)
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33 days holiday (inc bank holidays) +1 more day per year up to 38 holiday days
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Flexible, hybrid working
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Quarterly social events
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Opportunity to take free weekly French lessons to support communication with our colleagues in West Africa
Our approach to recruitment:
We recruit with openness and transparency. We employ people on the basis of their ability to carry out the role being recruited for. We ensure that no applicant receives less favourable treatment than any other on the grounds of disability, gender, race, religion or belief, age, sexual orientation, marital status, parental status, caring responsibilities or hours of work.
The client requests no contact from agencies or media sales.
We are seeking a part-time Head of Finance and Operations to play a key role in supporting the smooth and effective running of CASE Europe’s London office. Reporting to the Co-Executive Directors, with a matrix line to the global Chief Financial Officer, this role offers a rewarding opportunity to combine strategic oversight with hands-on delivery across finance, HR and office operations.
Working closely with colleagues in Europe, Washington DC and Singapore, you will oversee regional budgeting and financial management, support audits and compliance, and ensure alignment with CASE’s global systems and processes. You will also lead HR activity for the Europe team of 15, manage office operations, and line-manage a small number of staff and matrix reports.
You’ll benefit from a range of workplace benefits including flexible working, season ticket loan, professional development opportunities, and on-site social and wellbeing activities.
This role is ideal for an experienced finance and operations professional from a charity, membership or education-related setting who enjoys working autonomously, collaborating internationally, and contributing to a mission-driven organisation.
The client requests no contact from agencies or media sales.
Head of Individual Giving
We’re looking for an experienced and creative Head of Individual Giving to lead and grow our individual giving programme.
About the Role
Reporting directly to the Chief Executive Officer, you’ll shape and deliver our individual giving strategy, overseeing the recruitment, retention and development of individual supporters. You’ll lead on our major appeals, including an annual national campaign to Catholic parishes across the UK.
You’ll also play a key role in developing new fundraising products, optimising donor journeys, and ensuring our CRM and data systems support excellent stewardship and insight-driven decision making. This is a senior position with significant scope to shape the programme and make your mark.
About You
We’re looking for a confident and strategic fundraiser with a strong grasp of individual giving and a collaborative approach. You’ll bring:
- Proven experience delivering successful individual giving or direct marketing campaigns in the charity sector
- Strong skills in supporter stewardship and donor retention
- Experience of managing budgets, teams and external suppliers
- A creative, data-driven approach to growing income
- Excellent communication skills
We improve the lives of seafarers and fishers through our network of local chaplains and seafarer centres, expert information, advocacy, and support.



The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
In this role, you’ll be one of the first points of contact for our incredible supporters who are ‘doing their own’ fundraising and you’ll also play an important role in the day to day running of the mass ‘DIY fundraising’ programme.
This will include responding to supporter enquiries, sending out fundraising materials, and managing our community fundraising Facebook group.
Providing operational support to the wider team is a key part of this role. This will include processing invoices, working with external suppliers to replenish and manage stock levels, and accurately delivering processes such as coding income and thanking supporters.
You’ll be joining a passionate and supportive team who are based across the UK. There will be lots of opportunities to develop skills and knowledge through working with others and accessing our organisation’s learning and development programme, as well as being encouraged to attend sector webinars.
About you
We’re looking for someone with strong communication skills, who takes pride in delivering the highest standard of supporter or customer care. You’re someone who’ll enjoy engaging with our incredible supporters and hearing their stories and will have previous experience of providing excellent support via email and over the phone.
You’ll have experience of working in an administrative or operational role, which involved following different processes. With great organisational skills, you can manage and prioritise a varied workload, ensuring deadlines are met. You're a team player who enjoys helping others and sharing ideas but also feels confident working independently.
If you’ve worked for a charity before, or have community fundraising experience, that’s a bonus. However, it’s more important that you have a passion for making a difference, and an enthusiasm for helping to create an exceptional fundraising experience for our supporters. If this sounds like you, we can’t wait to hear from you.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London or Sheffield office Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement online. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recrutment team.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date Tuesday 10 March 2026 9am
Interview date week commencing 16 March 2026
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.
We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.
The Community Fundraising Officer is an exciting role at MDUK, that will sit within the Fundraising Team.
In Community Fundraising we are the team that builds relationships with our supporters, families, and event participants to fundraise so that MDUK can continue to find treatments and ultimately cures through research, and to drive improvements in care and quality of life.
About You:
You'll be an integral member of the Events and Community Fundraising Team.
You'll work closely with a team of field-based colleagues providing support, ensuring the growth of income and development of long-term relationships with supporters.
You'll need to travel within the region.
You'll be required to meet with our supporters, the wider team and assist at events throughout the year (this may include some evenings and weekends)
Values and behaviours:
- A positive attitude and approach that reflect the charity’s values.
- Seek opportunities to contribute to the development of the charity.
- A commitment to and an understanding of disability issues, equality, diversity and inclusion.
- Always demonstrate role model behaviour.
About us:
Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK.
We share expert advice and support to live well now; fund ground-breaking research to understand the different conditions better and lead us to new treatments; work with the NHS towards universal access to specialist health; and together, campaign for people’s rights, better understanding, accessibility, and access to treatments.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.
Location: This role is home based within the West Midlands, Wales and South West region and travel will be required across this region with occasional travel to Head Office based London, SE1
Closing date: 27th February 2026
Please download the job description to see full role responsibilities
We connect a community of more than 110,000 people living with one of over 60 muscle wasting and weakening conditions and people around them.



The client requests no contact from agencies or media sales.
IT Operations Delivery Lead
Contract: Permanent , Full time – 35 hours per week
Location: London, UK.
UK hybrid working – a minimum of 60 % of working time is spent face-to-face in the London office with flexibility around the remaining two days. As needed, the role might be required to be in person more than 3 days on any given week.
Salary: £57,415 - £60,436 per year with excellent benefits.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
The WaterAid global IT team is a strategic, customer-focused function that enables secure, scalable and sustainable technology services across our federation.
The team leads the delivery of front-line IT support, cybersecurity and infrastructure services, while also guiding the strategic development and integration of applications and enterprise architecture.
In addition to providing direct services to over 250 UK-based staff, the team supports WaterAid personnel across more than 20 countries, working in close partnership with external vendors and in-country teams to ensure a consistent, high-performing global IT experience.
Through a focus on technical standards, resilience and innovation, the team plays a critical role in delivering WaterAid’s digital ambitions and ensuring technology underpins effective, efficient and impactful global operations.
About the role
As our IT Operations Delivery Lead, you will ensure the reliable, efficient delivery of core IT services and drive operational excellence across WaterAid’s global technology landscape, working closely with the Managed Service Provider, technical delivery teams and colleagues across the UK and international programmes to enable sustainable, scalable change.
In this role, you will:
- Lead the delivery of reliable, responsive IT support services across UK and global operations.
- Manage and optimise the performance of the Managed Service Provider, ensuring strong vendor relationships and effective service governance.
- Act as Product Owner for the service management platform (ServiceNow), driving process maturity, user experience and continuous improvement.
- Coordinate the smooth transition of new tools, platforms and services into operational support through readiness planning and clear handovers.
- Champion WaterAid’s commitment to equity, inclusion and safeguarding.
Requirements
To be successful, you will need:
- Experience leading IT service delivery or IT operations in a complex or multi-country environment.
- Ability to manage third party suppliers, including SLAs, escalations and continuous improvement.
- Strong communication and collaboration skills, able to work with technical and nontechnical stakeholders.
- Ability to analyse service performance data and drive practical, scalable improvements.
Although not essential, we’d prefer you to have:
- Experience acting as Product Owner or Service Manager for an ITSM platform such as ServiceNow.
- Knowledge of ITIL practices and service management frameworks.
- Experience supporting operational change, automation, or service optimisation initiatives.
Closing date: Applications will close 12:00 PM UK time on 02 March 2026. Interviews are expected to take place week commencing 09 March 2026.
How to apply: Click Apply to answer the pre-screening questions and upload your CV only.
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre-employment screening: To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- ‘Give as you Earn’ charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK Water Aiders to take a well-deserved break.
These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.
Our Global Commitment:
Our people promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change!
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.



About Screen Share
Screen Share is the leading refugee digital inclusion charity in the UK. Our mission is to ensure every refugee in the UK has access to a connected digital device and the skills to use it to achieve their goals. We provide devices, connectivity, digital skills support and IT repair training to refugees and asylum seekers who are digitally excluded — unlocking their access to education, employment, wellbeing, information and support services. By digitally including refugees, our support fosters agency and independence and allows refugees to rebuild their futures on their own terms.
This is a really exciting time to join Screen Share. Our new 2026–2030 strategy sets an ambitious vision: to scale our impact to reach 5,000 people annually; build a nationwide, integrated programme model across multiple cities; deepen our lived-experience leadership; and deliver a sustainable, circular-economy approach to device reuse. Every element of our work is guided by Responsibility, Sustainability, Equity, and Collaboration.
We are looking for a hands-on leader who can bring significant programme expertise to a new challenge. You’ll sit at the heart of the organisation, be a collaborative “do-er” who leads inclusively and wants to add value from day one. We need someone who is excited by our mission and growth journey and can be flexible as we scale. We are looking for you to take ownership of programme delivery and development, lead the team effectively, and drive a high-impact social value offer for our clients and partners.
About the Role
The Director of Programmes is a new senior leadership role responsible for ensuring the integration, effectiveness, and evidence-based delivery of Screen Share's sector-leading programmes. The role sits at the heart of the charity and will oversee the development and execution of programmatic plans that deliver our new organisational strategy. It will oversee and advance our key programme areas, including digital access, digital skills, digital connectivity and IT repair.
The postholder will be responsible for the smooth running of our charitable programmes, managing staff and ensuring our monitoring and evaluation and safeguarding is of a high quality. They will work closely with the Head of Operations to ensure a high-quality and multi-faceted support product for thousands of refugees across the UK, managing risk and budgets accordingly. They will also work closely with the Head of Outreach to ensure we are communicating our social value proposition effectively.
The Director of Programmes will play a crucial role in translating strategic objectives into clear operational outcomes, overseeing the performance of programme managers, and leading a collaborative approach to programme delivery across the organisation. They will also deputise for the CEO, ensuring strong organisational leadership as the charity continues to grow and mature.
The Director of Programmes will also champion the integration of lived experience leadership throughout the organisation, ensuring that the perspectives and expertise of refugees and those with lived experience of digital exclusion are embedded within programme design, delivery, decision-making and strategic direction at Screen Share.
The postholder will also serve as the Designated Safeguarding Lead, ensuring that safeguarding practices are fully integrated into all programme strands and that our safeguarding process and practices are up-to-date, understood and activated in an inclusive and trauma-informed way.
Please see the attached Appicant Pack for full information on the role's responsibilities. To view the pack, click the blue 'Apply' button.
If you have any questions about the role or it’s scope, please feel free to get in touch.
Recruitment Schedule
Advert Closes: Monday 9th March 2026
First Round Interview (online): 18th & 19th March 2026
Second Round Interview (In person): 25th and 26th March 2026
Our Approach to Recruitment
Screen Share is committed to building a fair, inclusive and equitable organisation where everyone feels respected, valued and able to thrive. We aim to make our recruitment process consistent, transparent and accessible.
As the leading charity supporting digital inclusion for refugees in the UK, we value diverse perspectives and especially welcome applications from people with lived experience of displacement and forced migration or digital exclusion
We involve clients from refugee backgrounds in our recruitment as part of inclusive and participatory hiring approaches.
We’re happy to make reasonable adjustments at any stage of the recruitment process to remove barriers for disabled candidates.
Selection decisions are based on skills, experience, potential and values alignment, supported by a fair and transparent process.
If you don’t meet every requirement of the role but feel aligned and excited by our mission, we still encourage you to apply.
We want to hear from talented and driven people who share our commitment to inclusion, equity and meaningful social change.
The client requests no contact from agencies or media sales.
The purpose of this role is to bring together two of FareShare South West’s (FSSW) most critical functions — community membership and food supply — to help transform our current impact, rescuing and sharing food for million more meals. The post holder will lead the development and implementation of both the membership and food strategies, ensuring our membership offer is responsive to community need, operational capacity and the changing landscape of surplus food.
This role is responsible for building and sustaining strong regional and national food partnerships, aligning supply with member demand, and ensuring food reaches the highest priority organisations. The post holder will lead and develop expert teams, strengthen cross-departmental collaboration, and drive service improvements, innovation and growth.
As a key member of the Wider Senior Leadership Team (SLT), the role ensures robust governance, accountability and performance across membership and food, contributing to
organisational strategy, financial sustainability and long-term impact for communities across the South West.
1) Strategic Leadership & Governance
- Provide visible, values-led leadership with clear accountability to the CEO and Board; ensuring teams are aligned behind a consistent culture and change agenda.
- Lead the creation and implementation of the membership and food strategies; delivering to budget, achieving ambitious targets, and embedding innovation for long-term growth.
- Contribute to the wider organisational strategy. Work with the CEO/SLT to set annual budgets and reforecasts, providing regular financial, key performance indicators (KPIs) and narrative reports to the CEO and Board.
- Lead the development and introduction of emerging surplus food types e.g., frozen food, re-labelling, catering packs into our operation, ensuring this is fully aligned across membership, food and operations teams.
- Identify and mitigate risks across the organisation, working with the Wider SLT to maintain an up-to-date risk register.
- Support the Deputy CEO to prepare timely inputs for the audited accounts and impact report and attend finance subcommittee meetings as required.
- Act as a passionate advocate of FareShare South West, representing the organisation confidently to internal and external stakeholders.
- Strengthen alignment between the membership and food teams by identifying and implementing innovative, effective solutions to ensure food reaches the highest priority organisations.
2) Food Partners and Supply
- With support from the CEO, lead on the key relationship with the national partner FareShare and The Felix Project, ensuring food supply is maximised and aligned with organisational needs.
- Be accountable for all incoming food supply, including national (70-75% of our total supply via FareShare and The Felix Project) and locally sourced (25-30%).
- Raise awareness of FSSW’s capability to redistribute surplus food and, with support from our communications team, position the organisation as the surplus food partner of choice in the region, leading on food campaigns, external activity, networks and events.
- Working with the Food Manager, maintain and grow local food partnerships across the South West to secure supply aligned with infrastructure, growth plans and community need—taking the lead on stewarding key suppliers and maintaining accurate records.
- Be accountable for food safety and compliance across the organisation, including product recalls, legislation changes, liaison with national partners and the Health and Safety consultant.
- Work closely with both the food and fundraising teams to develop and deliver a gleaning programme across the organisation.
- Work closely with the operations team to ensure all incoming food is compliant, within capacity limits, and aligned to local operational realities.
- Be accountable for key food related projects and reporting for relevant funders, working with the Finance Manager to ensure accurate procurement data.
- Be accountable for the food pipeline and for managing internal and external communications related to food availability, allocation, planning and future growth.
3) Community Membership Development
- Establish a refreshed, high value membership service and value proposition, aligned to surplus food supply, logistics capacity and community need.
- Ensure the membership team implements a data-driven strategy for recruitment and retention, incorporating member feedback, root cause analysis and performance insights.
- Develop and lead long-term, strategic partnerships aligned with the current and future needs of the membership programme, representing the organisation in South West networks relevant to FSSW’s mission.
- Work with the CEO and SLT to develop and scale membership programmes across regions (e.g., Crisis Resilience Fund).
- Lead efforts to reduce food waste across the organisation through improved membership offerings, bolt-on memberships and direct delivery models.
- Maintain a strong, collaborative relationship across the FareShare network, capturing and sharing best practice within membership development.
- Support major, complex development projects across the organisation (particularly those involving membership and food teams), ensuring inclusive working with internal teams and providing supporting business plans and financial forecasts.
- Be accountable for the quality and compliance of the membership CRM (Salesforce), ensuring accurate data for internal use and funder reporting.
- Develop metrics to support effective food allocation, and to manage current and future demand in line with logistics capacity.
4) People and Culture Management
- Lead, coach and develop managers and teams within your department and oversee their recruitment, appraisals, supervision, wellbeing and professional development.
- Build a collaborative, high performing culture across the membership and food teams, working closely with operations and volunteering.
- Champion values-led leadership and effective cross-departmental communication.
- Promote an inclusive, supportive and purpose-driven culture that motivates staff to contribute to the charity’s mission.
- Model and promote safe working behaviours across both functions, ensuring food safety conversations are part of everyday management.
Health, Safety & Compliance
- Ensure risk assessments, safe systems of work, and training are in place and reviewed regularly across food and membership functions.
- Ensure compliance with FareShare UK standards, the Health and Safety at Work Act, Food Safety and Hygiene Regulations.
- Ensure teams understand and comply with organisational policies, food safety requirements, health and safety legislation and safeguarding responsibilities.
- Working alongside the Head of Operations, lead regular food safety briefings and toolbox talks to reinforce safe behaviours and encourage open reporting.
Person Specification
Essential Criteria
- Proven leadership experience, including building high-performing teams.
- Experience in a food, logistics, FMCG (fast-moving consumer goods) or operational supply-chain environment.
- Strong analytical and organisational skills, with confidence using data to inform decisions, manage budgets and track performance.
- Excellent communication and relationship-building skills, able to influence and collaborate effectively with internal and external stakeholders.
Desirable Criteria
- Knowledge of food safety, health & safety and regulatory requirements relevant to food handling and redistribution.
- Experience working in a charity, social enterprise or purpose-driven environment, with an understanding of community need and social impact.
- Familiarity with CRM systems (e.g., Salesforce) and confidence using digital tools to improve service delivery.
- Experience working cross-functionally, aligning teams around shared goals and improving processes between departments.
- Understanding of customer journeys or service-user engagement.
Our mission is a future where no food is wasted, and all people can thrive.



The client requests no contact from agencies or media sales.


