Programme communications lead jobs
Contract: Permanent, full time (37.5 hours per week)
Salary:£25,787 to £27,047 per annum
Location: Southampton SO30 2HL
Closing date:Sunday 18th January 2026
Interview date: Monday 26th January 2026
We're recruiting an Assistant Manager – Offsite Services to lead and streamline our home-based pet operations.
In this role you'll ensure that every pet finds the perfect match with their new family as quickly as possible, while maintaining top-quality care for both our pets and clients throughout the entire adoption journey. Join us in making a difference, one pet at a time!
More about the role
Our beautiful centre opened in 1988 and occupies approximately three acres of land in a discrete location surrounded by fields where we can walk our dogs, providing some wonderful enrichment in a quiet environment. The centre has facilities to care for dogs and cats, as well as a specialised area for kittens.
In this role, you’ll play a key part in ensuring exceptional care for both pets and clients while identifying efficiencies and making decisions that prioritise offsite pet welfare. As the leader of our home-based pet operations, you’ll oversee the smooth running of our foster and home direct services, placing pets directly from one home to another, with experience in practical animal handling and assessment. Your goal will be to prepare pets for adoption as quickly and effectively as possible. You’ll work closely with your team to ensure timely pet assessments, behaviour management, and training, while providing full support to foster carers and current owners.
You’ll also be responsible for achieving pet-related targets, ensuring your team of Pet Welfare Assistants and Foster Coordinators maintain the highest standards of animal care and adheres to national processes in case management. Teamwork is essential to address the most urgent cases effectively.
Motivating and managing your team is central to this role, enabling the centre to provide top-quality home-based pet care while helping your team develop professionally.
At our Southampton rehoming centre, we provide onsite accommodation for pets in our care 24/7. Overnight shifts are usually undertaken by team members who live on site. Occasionally you will be expected to carry out night checks when the resident team members are either not working or away for a period of time.
This is a full-time position, working 37.5 hours per week and you will be required to work 1 in 3 weekends.
About you
You’ll be a great people manager, bringing finely honed skills from your experience in an animal-related environment, along with extensive knowledge of pet welfare and care.
As a dynamic and innovative leader, you know how to inspire and motivate your team, driving continuous improvement, empowering them through effective management and coaching.
With excellent communication skills, you adapt your approach for different audiences, ensuring your message resonates. While juggling multiple tasks, you remain calm and organised, making confident decisions in high-pressure situations.
Your strong analytical skills enable you to monitor and evaluate effectively, implementing meaningful improvements. Rather than resting on your laurels, you’ll have a genuine desire to enhance offsite pet care services, actively engaging your team in the process.
Having worked in emotionally charged environments, you understand the importance of resilience. Your emotional intelligence and empathy will shine as you support your team and the public, creating a compassionate and effective workplace.
Knowledge, skills, and experience
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Significant experience in managing a team.
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Significant experience in delivering high level Customer service in a fast-paced environment.
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Expertise and application of pet welfare and handling of domestic animals
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High standard of verbal and written communication.
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Current full driving license
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The ability to demonstrate, understand and apply our Blue Cross values
It would be great (but not essential) if you also had:
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Performance management and improvement experience.
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Experience working with volunteers.
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Understanding of safeguarding issues.
Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need.
How to apply
Click the apply button below and complete the online application process before the closing date on Sunday 18th January.
We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
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Enhanced annual leave entitlement: 30 days plus bank holidays
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Pension scheme with enhanced employer contribution
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Health cash plan
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Life assurance
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Unlimited access to an employee assistance programme
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Programmes for physical and mental wellbeing support
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Free access to GP via MetLife
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Recognition scheme Annual volunteer days
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Claim for professional fees
We believe in a world where all pets enjoy a healthy and happy life with people who love them



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
EVENT COORDINATOR
- Working hours: Full time – 35 hours a week (Hours may vary during onsite delivery, including occasional early mornings, evenings, and weekends.)
- Duration: Permanent, with 3-month probationary period
- Location: London, UK
- Salary Range: £39,000 - £44,000
- Start Date: 17 March 2026
- Benefits: Pension, private medical insurance, travel insurance, 24 days annual leave (in addition to public holidays).
Your Opportunity to Lead Global Impact
The International Water Association (IWA) is seeking a capable and experienced Event Coordinator to support the professional delivery of its global conference portfolio. IWA has established a dedicated event delivery entity, IWA Conferences Limited, to strengthen the quality, consistency, and operational standards of its events worldwide.
The role is responsible for the full operational delivery of IWA conferences, ensuring that all logistical, technical, and supplier elements are planned and executed to a high standard, on time and within budget. The post works under the direction of the Conference Producer and focuses solely on the operational aspects of event delivery. It does not include responsibility for programme design, delegate registration, sponsorship sales, or marketing activities.
We’re looking for someone who is:
· Passionate about delivering exceptional events with a strong sense of purpose.
· Motivated by quality, impact, and professionalism.
· Organised and adaptable, able to manage multiple events and priorities with composure.
KEY RESPONSIBILITIES
1. Event Operations & Logistics
- Lead operational planning for all IWA conferences and events.
- Develop delivery plans, run sheets, floorplans, schedules, and onsite procedures.
- Manage all venue arrangements including room allocations, technical requirements, catering, access, and safety.
- Ensure all events meet required standards in health & safety, insurance, safeguarding (where applicable), and contractual compliance.
- Oversee onsite setup, delivery, and breakdown.
- International travel will be required several times per year.
2. Supplier & Contract Management
- Source, negotiate, and manage suppliers including venues, AV/technical contractors, caterers, staging companies, decorators, and logistics partners.
- Ensure value for money, delivery quality, and adherence to agreed timelines.
- Monitor supplier performance and maintain clear documentation.
3. Onsite Delivery
- Act as the operational lead during live events.
- Coordinate suppliers, onsite staff, volunteers, and support teams.
- Resolve operational issues quickly and maintain a professional delegate environment.
4. Budget & Reporting
- Manage operational budgets and track expenditure.
- Prepare post-event operational reports and lessons learned.
- Support continuous improvement of delivery processes and supplier frameworks.
REQUIRED EXPERIENCE AND SKILLS
- Minimum 3 years’ experience in event operations and logistics, ideally with international or multi-day events.
- Strong organisational and scheduling skills with close attention to detail.
- Experience managing suppliers, contracts, and operational budgets.
- Ability to interpret technical/AV specifications.
- Confident working on site and handling time-critical challenges.
- Clear and precise communication skills.
- Competence in standard office software and event-related systems.
- Experience working in multicultural or international environments.
PERSONAL QUALITIES
- Reliable, steady under pressure, and able to manage multiple workstreams.
- Practical, methodical, and focused on delivery.
- Able to maintain professional standards in demanding environments.
- Comfortable working collaboratively across teams and functions.
WHAT WE OFFER
At IWA, your work will make a global impact. You’ll join a purpose-led organisation recognised as a leader in sustainable water solutions, with a worldwide network of members and partners. In return for your dedication and skills, we offer:
- A competitive salary and benefits package.
- A collaborative and supportive work culture.
- Opportunities to travel and connect with leading professionals around the world.
- The chance to grow with a high-profile, globally visible portfolio of events.
IWA currently operates a hybrid working arrangement in which employees may work from home on Mondays and Fridays and are expected to attend the office on Tuesdays, Wednesdays, and Thursdays. This arrangement is not contractual and may be adjusted in line with organisational needs.
ABOUT THE INTERNATIONAL WATER ASSOCIATION (IWA)
IWA is the global network for water professionals, uniting scientists, engineers, utility leaders, and innovators from more than 140 countries. Our mission is to shape the future of water management through collaboration, innovation, and knowledge sharing. From publishing cutting-edge research to hosting global congresses and leading cross-sector initiatives, IWA is at the forefront of solving the world’s water challenges – from climate resilience and water reuse to inclusive sanitation and sustainable cities.
IWA is an equal opportunity employer committed to diversity, equity, and inclusion in everything we do.
HOW TO APPLY
Applicants must already have the legal right to work in the United Kingdom; IWA is unable to sponsor visas for this role.
- Opening Date for Applications: 12 December 2025
- Closing Date for Applications: 16 January 2026
- Interviews: 27-29 January 2026
- Start Date: 17 March 2026
Applications will be reviewed on a rolling basis, so applicants may be approached prior to the deadline.
ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED
The client requests no contact from agencies or media sales.
This is a permanent, full-time position working 37.5 hours per week, across 4 days out of a 7-day rota.
Pay: £13.14 to £13.76 per hour
Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas.
Key responsibilities of the role:
- Work with the Head Chef to deliver the catering services within the care home
- Prepare food for residents according to nutrition, hydration, and dietary guidelines
- Maintain a high standard of food provision and service to the residents, staff and visitors
- Monitor inventory levels and order supplies as needed
- Ensure all health and safety records and monitoring adhere to statutory requirements
As a Chef, you will have a City & Guilds 706 (1&2) Food Preparation or equivalent and an intermediary food hygiene certificate.
In addition, you will have excellent communication skills. Previous experience of maintaining standards within a catering department according to Health & Safety and Food Safety Act and good IT skills are essential, as well as experience working in a care home or similar setting.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Employee benefits include:
- 22 days' paid holiday plus bank holidays, increasing with service
- Generous pension contributions, with Employer contributions ranging from 6% to 10%, subject to eligibility
- Additional rates for nights, bank holidays and overtime
- Affordable and quality meals at reduced cost
- Free on-site parking
- Free enhanced DBS check
- Uniform provided at no cost
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Exclusive retailer discounts on popular brands
- Range of courses delivered by learning specialists to support your development goals and objectives
Lister House is one of six care homes, set in the historic city of Ripon, North Yorkshire. A place where ex-servicemen and women and their spouses can feel completely at home, providing care for those who have served in the Armed Forces and their dependants. We offer Nursing Care, Residential Care, Dementia Care, and Day Care. The home also features a chapel and is supported by a dedicated team. As part of our award-winning team, you will receive full support with training and personal development.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Leading UK drug education charity the DSM Foundation is recruiting a Head of Business and Organisational Development to join their senior management team. This role involves working with the Director and Board of Trustees to provide strategic leadership to the DSMF team on all aspects of organisational and business development with a long-term income growth strategy, and alongside the Head of Operations and Head of Education and Engagement, to ensure that DSMF is a well-managed and successful charity with a clear strategic vision.
Suitable candidates will:
- Be passionate about supporting young people to make safer choices about drugs and alcohol.
- Have experience of strategy development and delivery, business and work stream development and income generation.
- Have a deep understanding of finance and market conditions.
- Be experienced in managing projects and performance.
- Be skilled in organisational development and people management.
Key information:
The Daniel Spargo-Mabbs Foundation is a drug and alcohol education charity, founded by Fiona and Tim Spargo-Mabbs in 2014 in response to the death of their 16-year-old son Dan having taken ecstasy. The charity aims to support young people to make safe choices and reduce harm, through increasing their understanding of the effects and risks of drugs and alcohol, and improving their life skills & resilience. They work with young people, parents, teachers and professionals, in schools, colleges and communities across the UK.
This role will be primarily based in the DSMF office with some opportunities for remote working.
Closing date for applications: 20th January 2026
Shortlisting: Week beginning 26th January 2026
Interviews: 23rd February 2026
# Head of Business and Organisational Development # Business Development # Organisational Development
# Senior Management Team # Strategic Leadership
The client requests no contact from agencies or media sales.
This is a role with real purpose, where great administration and customer service make a visible difference every day. As Supporter Services Administrator, you’ll play a key part in keeping business functions running smoothly while helping to deliver a welcoming, professional experience for visitors, supporters, volunteers and colleagues. It’s a varied position that supports a nationally significant organisation and contributes directly to its mission and values.
The Arboretum is the UK’s dedicated year-round centre of Remembrance and is part of the Royal British Legion. At its core, the Royal British Legion is a people-focused organisation. It’s made up of individuals who are committed to doing their very best for others, while also making the most of the opportunities and experiences we provide.
You’ll be a first point of contact for a wide range of enquiries, providing friendly, efficient support by phone, email and in person. Your work will span core administration, membership processing, record keeping and system support, as well as assisting with internal communications and the smooth delivery of events. You’ll work closely with teams across the organisation, helping to maintain accurate data, consistent processes and high standards of service.
This role is ideal for someone who is organised, approachable and thrives in a busy environment. You’ll enjoy balancing detail-focused tasks with people-facing responsibilities, spotting issues early and helping to find practical solutions. In return, you’ll be part of a supportive, collaborative team in a unique setting, where your contribution helps ensure every interaction reflects care, professionalism and respect.
Please note that this role will be based onsite at the National Memorial Arboretum, Burton-on-Trent DE13 7AR. The working pattern for this role is part-time and includes a mix of weekdays and a weekend shift. This role is worked Thursday to Saturday, 9:00am–5:00pm, with a one-hour unpaid break each day.
Employee benefits include -
- 28 day’s paid holiday per year (plus bank holidays) pro rata, increasing to 29 days after 2 years and 30 days after 5 years pro rata. Plus, the ability to buy up to 1 working week of additional leave pro rata
- Contributory pension scheme – min 2% employee contribution receives 6% employer contribution up to max of 10% employer contribution matched with 5% employee contribution
- Death-in-service Life Assurance, with a benefit of 3x annual salary
- Employee Assistance Programme
- Reward Hub online benefits platform with extensive offers and discounts
About the National Memorial Arboretum
The Arboretum is the UK’s leading year-round centre of Remembrance and a proud part of the Royal British Legion. Spread across 150 acres, it is home to more than 350 memorials, including the nationally significant Armed Forces Memorial, paying tribute to the service and sacrifice of those who have served and continue to serve our country. The site is also filled with around 30,000 maturing trees and a wealth of wildlife, making it a beautiful and peaceful place to reflect. Each year, the Arboretum attracts around 300,000 visitors, many of whom attend over 200 events held throughout the year.
In March 2017, the National Memorial Arboretum opened its new award-winning Remembrance Centre, offering an even more powerful and immersive experience for all those who visit. This truly is a special place a living memorial that honours the dedication and sacrifice of our Armed Forces community.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
National Memorial Arboretum is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
We provide lifelong support to serving and ex-serving personnel and their families. Our support starts after one day of service and continues through



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As our Events Assistant you have an exciting opportunity to join our developing charity. Working closely with the Events Manager, volunteers and a small team of colleagues, we are looking for an enthusiastic and committed individual to provide efficient and strong administration and coordination for both existing and new supportive events for bereaved parents and adult siblings. This role also involves supporting the volunteers who facilitate online groups, in-person retreats, support days, and supportive walks.
For this varied and busy role, we are looking for a highly organised individual with excellent interpersonal, written and IT skills. You will be comfortable working across multiple projects, be able to prioritise effectively and manage your time well in this part-time position, as many projects are time sensitive. You will have some experience in event administration and coordination and be able to learn new processes quickly. Excellent attention to detail is essential in this role and you will also be able to build successful relationships with volunteers and staff. The role requires a high degree of flexibility, including a willingness to work some evenings and weekends. You will work closely with colleagues while also using your own initiative to work independently and complete time sensitive tasks.
Benefits include:
* Employer pension contributions at 3% of salary
* 5 weeks/25 days (FTE) annual leave (plus bank holidays)
* Personalised training and development budget
* Additional wellbeing/mental health days plus personal wellbeing budget
* Flexible working arrangements
Please note that this role is not involved in fundraising events.
We value diversity and inclusion and actively support an inclusive culture. We welcome and encourage applications from individuals from all backgrounds, especially those from underrepresented groups and bereaved individuals.
This role is open to applications from bereaved or non-bereaved individuals. However, in line with our policy for our volunteer team, we request that any bereaved parents or siblings considering applying for this paid Events Assistant role are at least 4 years bereaved to enable time to be given to your own loss and grief.
The Compassionate Friends (TCF) is the UK’s only national charity providing peer support to bereaved parents whose child, of any age (from 1 month old to an adult child), has died from any cause. We also offer support to bereaved adult siblings and grandparents.
Via over 300 trained and supported volunteers, bereaved parents, adult siblings and grandparents themselves, we support over 25,000 bereaved parents each year through peer support offered in person, over the telephone, by email, online, and in print.
The client requests no contact from agencies or media sales.
Projects Officer
We are seeking a proactive and organised Projects Officer to support the delivery of key projects and drive improvement across the organisation.
Position: Projects Officer
Salary: £32,022
Location: Hammersmith, West London with hybrid working, minimum two days per week in the office
Hours: Full time, 35 hours per week
Contract: Permanent
Closing date: Midnight on Wednesday 14th January 2026
About the role
You will coordinate and support the delivery of projects that contribute to organisational performance, compliance and service improvement. Working across multiple teams including development, property services, housing management, tenancy sustainment and corporate services, you will help ensure projects are delivered on time, within scope and within budget.
Key responsibilities include:
- Leading and coordinating cross departmental projects from initiation to completion
- Developing project plans, timelines, milestones and resources
- Monitoring risks and progress, escalating issues where required
- Facilitating project meetings and briefings
- Maintaining accurate documentation, reporting and records
- Supporting strong governance, assurance and regulatory compliance
- Building collaborative working relationships across teams and with external partners
About you
You will be an organised and analytical individual able to work confidently with stakeholders at all levels. You will be comfortable managing competing priorities in a fast paced environment and committed to delivering high quality outcomes.
Essential skills and experience include:
- Experience supporting or delivering projects in a multi departmental environment
- Strong organisational, planning and problem solving skills
- Ability to manage deadlines and competing priorities
- Excellent written and verbal communication skills
- Proficiency in MS Office and project management tools
- Ability to develop strong working relationships
- Right to work in the UK
Desirable:
- Experience in social housing or a regulated sector
- Familiarity with PRINCE2, Agile or similar methodologies
- Awareness of housing regulation, building safety and resident engagement
About the Organisation
The organisation provides affordable, safe and good quality homes for single women across London, with almost 1000 properties and the largest sheltered housing provision for single women in Kensington and Chelsea. With a proud history dating back to 1920, the organisation is driven by strong values, a resident first approach and a commitment to championing women’s housing needs. These are exciting times, with over 160 new homes in development and a continued focus on delivering excellent services.
Other roles you may have experience of could include; Project Support Officer, Project Coordinator, Programme Assistant, Governance Officer, Service Improvement Officer, Business Support Officer, Compliance and Assurance Officer, Operations Project Coordinator, PMO Assistant. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Overview
Resilience Duty Worker (Young People)
Change Grow Live – Hertfordshire
Do you believe in the potential of young people—and in your ability to help unlock it?
At Change Grow Live, we see possibility in every person. Guided by our values — Be Open, Be Compassionate and Be Bold — we work alongside young people and their families to create safer, healthier futures. Our approach is grounded in evidence, shaped by compassion and rooted in the communities we serve.
As part of our 2030 Strategy, we are strengthening early intervention, safeguarding and whole-family responses so that young people can access the right support at the right time. This role is central to that ambition.
About the Role
We are seeking a Resilience Duty Worker to join our Integrated Whole Family Recovery Service across Hertfordshire. Working within a multidisciplinary team, you will support young people affected by substance use and associated safeguarding risks—helping to reduce harm, build resilience and improve outcomes.
This is a varied, frontline role requiring strong engagement skills, sound judgement and a clear understanding of safeguarding practice. You will work flexibly across the county, responding to need and ensuring timely access to appropriate pathways.
Key Responsibilities
You will:
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Act as a key point of entry into the service, processing referrals and completing initial triage assessments.
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Identify, respond to and escalate safeguarding concerns in line with statutory guidance and best practice.
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Reduce drug- and alcohol-related harm for young people and the wider community through evidence-based interventions.
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Hold a small caseload, delivering brief interventions focused on substance use and risk reduction.
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Manage and monitor waiting lists, maintaining contact with young people awaiting allocation to a keyworker.
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Advocate for access to partner services and coordinate support across agencies.
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Support positive, holistic outcomes for young people’s health and wellbeing—reducing risk and increasing resilience.
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Monitor referrals, identify appropriate treatment pathways and ensure timely progression through services.
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Work peripatetically across Hertfordshire to meet the needs of young people and families.
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Build strong partnerships with families, professionals and community services.
Where: This role will be based across Hertfordshire County (Full UK driving licence and access to a car will be essential)
Full Time Hours: 37.5 per week
*Salary: £27,861.26 - £32,002.35
Allowance: Outer Fringe £683.99
*Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
Responsibilities
Working in Hertfordshire
Across Hertfordshire, Change Grow Live works in partnership with children’s services, education, health and community organisations to deliver integrated, safeguarding-led support. Our services are designed to reflect local need, remove barriers to access and ensure young people receive timely, effective interventions. In this role, you will contribute directly to a coordinated, whole-family approach that is built on evidence and compassion and rooted in local communities.
About You
You will bring:
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Experience of working with young people and a strong understanding of the challenges they face.
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Knowledge of safeguarding practice for children and young people, including the Fraser Competence framework.
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A sound understanding of drug and alcohol issues and experience in a related field.
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Familiarity with evidence-based approaches to young people’s substance misuse treatment and best practice guidance.
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Excellent communication skills, both verbal and written, with strong IT capability.
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The ability to maintain accurate records and meet reporting deadlines.
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The ability to work flexibly and collaboratively within a multidisciplinary team.
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A full UK driving licence and access to a car (essential).
We Thrive at Change Grow Live By:
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Recruiting for success and recognising the contribution of our people.
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Creating safe, healthy, agile and flexible environments where people can do their best work.
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Learning, developing and growing together, building confidence and capability.
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Fostering belonging, inclusion and openness, where every voice counts.
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Delivering world-class learning and organisational development, aligned to our values and strategy.
What We Offer
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25 days annual leave plus bank holidays (rising by one day per year of service, capped at 30 days)
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A paid weekly Wellness Hour, access to our Wellness Hub and Employee Assistance Programme
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Contributory pension scheme
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A wide range of benefits, including discounts for shopping, cinema and holidays
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A friendly, supportive team environment
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Training, career development and progression opportunities
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Refer-a-Friend scheme
Apply Now
Please ensure your application and supporting statement clearly demonstrate how your experience aligns with the requirements outlined in the job description.
Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. Unfortunately, we are unable to support new visa applications or extensions.
We reserve the right to close this vacancy early if we receive a high volume of applications, so early application is encouraged.
Salary Range (pro rata if part time)
CGL points 23 to 28 (£27,861.26 - £32,002.35)
ILW / OLW /Fringe
Outer Fringe (£694.25)
Interview Date
26/1/2026
Closing Date
15/1/2026
This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
Our mission is to help people change the direction of their lives, grow as individuals, and live life to its full potential.
This is a fantastic opportunity to join a purpose-led national charity as their Supporter Care Coordinator, supporting a vital Individual Giving programme at the heart of fundraising and supporter engagement.
This role would suit someone who enjoys building warm relationships, delivering excellent supporter care, and keeping things running smoothly behind the scenes, all while knowing their work truly makes a difference.
If you have previous experience in supporter care, fundraising administration, income processing or CRM systems - particularly within a membership, charity or non-profit setting, this could be the role for you!
Role: Supporter Care Coordinator
Organisation Type: Charity
Salary/Rate: £14.36 per hour
Working Arrangements: Full-time (37.5 hours per week)
Location: London (Hammersmith office-based)
Employment Type: Temporary position
Duration: 3 months
Closing Date: CVs are being reviewed on a rolling basis - early applications encouraged!
The Role:
As the Supporter Care Coordinator, you’ll play a central part in delivering outstanding supporter care and supporting Individual Giving activity, ensuring supporters feel valued, heard and appreciated at every touchpoint.
You’ll be the friendly first point of contact for supporters and will ensure donations are handled accurately and efficiently, acknowledgements are sent promptly, and CRM records are kept up to date. You’ll also support the delivery of fundraising appeals and collaborate across teams to improve processes and engagement.
Your responsibilities will include:
- Managing the appeals donation process, including opening post, batching cheques, recording donations on CRM, banking and acknowledgements
- Acting as the first point of contact for supporter enquiries via phone, email and post, responding in a warm, friendly and professional manner
- Supporting Individual Giving activities, including drafting copy, proofreading artwork, checking data and contributing to digital fundraising
- Leading on the thanking process, including drafting content and setting up mail merges for appeal thank-you letters
- Working closely with colleagues across the organisation during key fundraising periods
- Liaising with suppliers and managing equipment used for in-house donation processing
- Supporting ad hoc projects such as due diligence tasks, legacy and in-mem acknowledgements, and data reporting
- Being flexible to support fundraising events (e.g. London Marathon)
You’ll be someone who genuinely enjoys engaging with supporters and understands the importance of excellent customer service in fundraising. You’ll be organised, proactive and comfortable managing multiple tasks with accuracy and care.
You’ll bring:
- Experience using CRM and income processing systems within a charity environment
- Strong written and verbal communication skills
- The ability to work independently while thriving as part of a small, collaborative team
- A commitment to continuous learning and personal development
- A genuine belief in the mission, values and impact of the organisation
Be part of a national charity making a real difference to children’s lives
Join a supportive, values-led organisation with a strong, inclusive culture
Play a key role in shaping supporter experience and engagement
Interested?
CVs are being reviewed on a rolling basis - early applications are encouraged. Apply now to be part of a charity that truly puts supporters at the heart of everything.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
The Salvation Army is recruiting a Head of Data Insight. This critical role will ensure that The Salvation Army maintains and increases its impactful presence as one of the top ten charities in the UK, and as a worldwide Christian Church that puts belief into action.
One of the UK’s most inspiring and best-known faith-based organisations, The Salvation Army, is looking for a Head of Data Insight who will be responsible for ensuring internal teams have the knowledge at their fingertips to make informed fundraising decisions and improvements across the supporter experience.
As Head of Data Insight you will lead your team to provide essential audience and financial insights, underpinning marketing and fundraising activities, with a key focus on building frameworks to monitor effectiveness, support financial reconciliation and foster a high degree of trust within the data function. The ultimate goal is to help ensure that The Salvation Army, as one of the most diverse providers of community and social services in the UK and beyond, can continue to do so in the future, by implementing a data insight strategy that underpins our ambitions for income growth and is absolutely right for our identity, brand and values.
To be successful in this role you will have;
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Substantial experience of delivering data insight within a complex organisation
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A confident people leader and collaborator
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Ability to influence at a senior level and inspire and motivate colleagues.
This is an exciting time to join The Salvation Army. If you are an ambitious experienced data insight expert looking for your next challenge and would like to play a key role in The Salvation Army’s income growth, this could be the role you’re looking for.
To apply:
To find out more and to progress an application, please download the Candidate Pack and email us to arrange a chat with the THINK Recruitment team. All suitable candidates will be required to undertake the selection process outlined in the Candidate Pack including those who express interest directly through the TSA website.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.
Location:
The Territorial Headquarters (THQ) are located in Denmark Hill, London, SE5 8FJ. We require the post-holder to work a minimum of 2 days per week from THQ.
Timeframes:
Role closing: midnight Tuesday 27th January – please ensure you have allowed time for a screening conversation with the THINK Recruitment team before the closing date
1st Stage interviews (virtual): Wednesday 4th February
2nd Stage interviews (in person): Thursday 12th February
Head of Finance & IT
Hours: 37 hours per week
Salary: £51,150 - £52,798 per annum (salary dependent on skills, experience and knowledge)
Contract: Permanent
Location/Base: Office bases are in Oxford or Wokingham (Hybrid)
Area covered: Oxfordshire & Berkshire West (Wokingham, Reading, West Berkshire)
Who we are, and what we do
We’re Oxfordshire Mind, the mental health charity, operating across Oxfordshire and Berkshire West.
Our passionate employees and dedicated volunteers are helping people with mental health issues find somewhere to turn for advice, information, and support.
We won’t give up until everyone experiencing a mental health issue gets both support and respect.
About the Role and the Team
Partnering with the Senior Management Team (SMT), the Head of Finance will form an integral part of the senior team, taking full ownership of the finance function for the organisation.
You will provide SMT with financial planning/strategic advice and high-level analysis to identify growth opportunities in the business as well as overseeing all finance activities and leading on financial strategies whilst being hands-on across the organisation. In addition, the role oversees the outsourced IT contract and is responsible for ensuring the organisation has robust IT systems in place.
About You
Are you passionate about making a real difference in people’s lives? At Oxfordshire Mind, we’re here to ensure that everyone experiencing a mental health problem gets the support they need. We’re looking for a Head of Finance & IT to join our leadership team and help us deliver on that mission.
In this role, you’ll lead our finance and IT functions, ensuring robust systems and processes that enable us to grow and innovate. You’ll combine strategic thinking with hands-on expertise, guiding your team to deliver excellent service across the organisation.
What we’re looking for:
- A qualified finance professional with strong leadership skills
- Experience of working in the charity sector
- Someone who thrives in a values-led environment and wants to make a positive impact
We would really like to know how your skills and experience match our requirements. If you feel they do, please tell us how you meet the below requirements:
- CCAB qualified or equivalent experience.
- Strong understanding of the governance, compliance and regulation requirements for delivering a charity finance function (Charities SORP, Charity Commission, HMRC etc.).
- Working knowledge of Iplicit or other similar mid-level accounting packages.
- Significant experience in a senior finance role ideally within the charity sector.
- Experienced in leading and building a high performing team and service, driving change.
- Experience reporting to Board level and engaging senior stakeholders.
- Experience of developing and strengthening internal controls, financial policies, and reporting systems.
- Relevant experience and knowledge across wide range of Finance disciplines including financial reporting, management accounts and payroll.
- Knowledge of charity financial reporting and experience of ensuring charity SORP compliance for statutory account preparation.
- A collaborative leader with a proactive, solutions-focused approach and the ability to balance strategic and operational responsibilities.
- Proven ability to lead on budgeting, financial planning, and strategic financial management.
- Ability to prepare financial and management accounts, including forecasts and annual plans.
- Exceptional organisational, analytical, and communication skills.
- Excellent communication and interpersonal skills, with an ability to explain complex financial information clearly.
- Strong relationship building skills at a senior level.
- Ability to think and act strategically across multiple functions.
- Demonstrable ability to prioritise strategically and against targets.
- Team management & development in a fast-paced environment.
- Willingness to work flexibly, including out of hours e.g. Board meetings.
- Knowledge/Understanding of our values
If you’re ready to bring your skills to a charity that’s changing lives, we’d love to hear from you.
Closing date: 23rd January 2026
Shortlisting date: 27th January 2026
Interview date: Stage 1 - 2nd February 2026 & Stage 2 - 5th February 2026
Interview location: In person at Osney Mead - 2 Kings Meadow, Osney Mead, Oxford, Oxfordshire OX2 0DP
Interested?
For more information and to complete your application, please click the Apply on Company website button.
You will be taken to the next stage where you can find out more information, download the full job description and complete your application by following the instructions (you may need to scroll down).
Please ensure that you match your skills and experience against the above and provide details and evidence of this in your application. If you don't provide this you may not be shortlisted for the role.
We welcome applications from people from all sections of the community, irrespective of race, ethnicity, gender, age, disability, sexual orientation, religion or belief.
Oxfordshire Mind is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. We therefore require a Disclosure and Barring Service check, for all our roles. The level of which will vary depending on the nature of the role.
No agencies please.
This role presents a rare opportunity to work for one of the world’s leading orchestras, and with its outstanding musicians, as well as celebrated conductors and soloists. Together with the Head of Production and other Stage Manager, the SM is responsible for the planning, coordination and delivery of the stage management, instrument transportation and technical requirements of the Orchestra.
The post holder will work closely with the Orchestra Committee (OC), all Philharmonia players and colleagues across the Orchestra Operations’ Team and work on projects that include concerts at the Royal Festival Hall, the Orchestra’s thriving residencies in Bedford, Leicester, Canterbury, Basingstoke, and at Three Choirs Festival and Garsington Opera, as well as other UK engagements, international touring, studio and recording sessions, chamber music projects and learning and engagement work, as required
Key Responsibilities
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To work as a member of the Concerts Department to assist with the planning of all Orchestra activity,liaising with other departments, as required
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To assist in organising the transportation of the Orchestra’s instruments for all engagements including rehearsals, concerts, film sessions, audio recordings and tours, both in the UK and overseas, including preparing detailed truck schedules and loading lists for each project.
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To communicate truck movements and instrument logistics to players as required
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To safely load and unload the Orchestra truck and any other vehicle, as required, for all Orchestra activity
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To prepare stage plans in advance of each project using Concept Draw Diagram software, or similar, to update these plans with any changes and to take photographs of each setup for future reference
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To ensure the stage is set correctly, promptly and safely for any orchestra activity, and to liaise with conductors, soloists, agents, staff and members of the Orchestra as necessary, to establish any changes that need to be made and provide a safe, calm and supportive environment that allows musicians to perform at their best
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To ensure all stage moves (during performances and otherwise) are professionally and efficiently executed
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To liaise with the Royal Festival Hall and all other venues, in the UK and overseas, regarding the Orchestra’s staging needs, and to work with venue staff to ensure that any lighting/staging issues are promptly dealt with
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To keep an updated record of the Orchestra inventory and ensure that the Orchestral storerooms are kept well-organised, clean and tidy
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To work with the Head of Production, Stage Manager, Principal Percussionist and Timpanist and other players and staff as needed, to hire any instruments or equipment that may be required within budgets set by the Concerts’ Department, and to process any relevant invoices for purchases, instrument hire or repair
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To engage and supervise casual stage crew as needed throughout the orchestra’s activity, ensuring that such staff maintain the professional standards required by the Philharmonia
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To offer support to the Librarian[s], putting out and collecting pads of music, as required
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To be responsible for performing regular maintenance on all equipment such as flight cases, music stands, acoustic screens and percussion equipment as and when required, and engaging specialist services where appropriate
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To ensure all Health and Safety policies and safe working policies are adhered to
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To be aware of issues surrounding musicians’ hearing health and take proactive steps to safeguard the health of the orchestra’s musicians at each and every engagement
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To represent the Orchestra as a member of the Concerts’ team, and maintain positive relationships with external venue staff, transport staff, instrument hire companies, agents, conductors and soloists.
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To undertake such other duties as may reasonably be required by the Company
Skills and Qualifications
Essential:
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Knowledge of the methods and practices employed in handling, packing, loading, unloading and stowing musical instruments and an awareness of their value
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Good organisational skills with attention to detail and a high level of accuracy
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Good multi-tasking skills, able to prioritise whilst also working across a range of demands on a daily basis
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Excellent verbal and written communication skills
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Ability to look ahead to anticipate issues, to problem-solve under pressure and to quickly identify solutions
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Ability to work well both independently and as a team player
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Ability to work to deadlines, work flexibly and react to change quickly
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Excellent personal presentation
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Willingness to work unsocial hours both in the UK and abroad
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Full clean driving licence
Desirable:
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Experience of orchestral stage management at a professional level
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Experience of stage planning software
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Access to a car
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Ability to use databases/concert planning tools
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Ability to read music
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Working knowledge of Health and Safety in entertainment venues
The client requests no contact from agencies or media sales.
Action Foundation is an award-winning charity that supports and empowers asylum seekers, refugees and migrants in the Northeast to overcome immediate barriers, integrate with the community, and build skills for the future. We’re looking for an Office Manager to join on a fixed terms basis as maternity cover to support the work we do.
About the Role
You’ll be part of Central Services team and oversee our essential "back-office" support functions like HR, IT, H&S, facilities and office administration that allow staff across the organisation to focus on their core duties. Every day, you’ll play an important role in keeping systems reliable and people supported in their work.
Why Join Us
You will be joining a supportive and diverse team and an inclusive workplace where you can be yourself and be part of our collective success. We are happy to accommodate hybrid working, supportive of opportunities for personal growth and offer the following benefits:
· 35 hour work week
· 36 days annual leave
· 6% employer pension contribution
· EAP & welfare support
· Enhanced Sick Leave & Compassionate Leave
Action Foundation is an Equal Opportunity employer, and we welcome applications from all sectors of the community, particularly those who have lived experience of migration. We also have a strong focus on safeguarding in the organisation and a DBS (Disclosure & Barring Service) check will be part of the recruitment process.
Application deadline is 9am on Wednesday 28th January 2026
Interviews are planned to be held on Thursday 5th February at Action Foundation, Melbourne Street Newcastle, NE1 2JQ
Please refer to the attachments for:
o Job description
o Application form
Please note, we do not accept CV’s
If you are interested in applying and require more information about the job role, or if you would like any support in the application process, we would encourage you to contact the recruitment team.
Note: We reserve the right to close this vacancy early should we receive sufficient applications.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a youth worker to join Oasis North Bristol. Our Youth Worker will work with young people and families across the community to develop positive activities which promote a sense of belonging.
We’re looking for an individual who has a passion for supporting young people and developing community led activities. The role will involve supporting young people and families in our local Oasis academies but also in the wider community, inspiring and enabling local people to be an active voice and developer in their local area.
The successful post holder must have:
· Good standard of basic education, including English and Maths Level 2
· Experience of youth work either as a volunteer or professionally
· Experience of managing and working with volunteers
· Ability to build long lasting, positive relationships with both young people and adults
This is an exciting opportunity to be part of a growing national organisation, making a real difference to communities on a local level. As part of the package, Oasis offers:
· A pension scheme, currently offering 7% employer contribution
· A generous holiday allowance
· Working as part of a friendly, community-minded team of professionals
If you are interested in being part of this service, then please:
To apply, please apply via Charity Jobs or view our website for further details.
Please expand on your CV to tell us about relevant skills, experience and qualification you have, that relate to the job description and person specification.
Completed applications should be returned by 9am Monday 19th January 2026.
Interviews will take place week commencing 26th January 2026.
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas. We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.
If you require assistance or adjustments to overcome potential barriers during the recruitment process, please let us know.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
About the role
We are recruiting for a Legacy Giving Officer to join on a full-time basis, working 35 hours per week on a permanent contract. This is a home-based role, within South East England (covering Kent, West Sussex, East Sussex, Hampshire & Surrey), with frequent travel across the region and to our Head Office in Central London.
As Legacy Giving Officer you will be responsible for developing and managing all legacy giving activities within the South East region. You’ll represent the Society, raise our profile and promote legacy giving in the region. You’ll work collaboratively across departments and directorates at all levels to maximise promotion of legacy giving opportunities to both internal and external audiences.
You’ll be the lead contact for the warmest legacy enquiries in the region and though a framework of excellent stewardship, you will ensure that supporters are converted up through the legacy cycle. In this role you’ll be the trusted guide for individuals considering leaving a gift in their will, helping them feel valued, informed, and inspired every step of the way.
Interviews for this role have been provisionally scheduled to take place on Friday 6th and Monday 9th February.
About you
Joining us, you will have good customer service skills with experience in a sales, marketing, fundraising or similar role, with the ability to interact positively with a wide range of audiences. You’ll have a track record of exceeding targets and using your initiative to prioritise your work effectively.
Crucially, you’ll have experience building rapport with others, with the confidence to network, speak publicly and communicate effectively with a wide range of people. You’ll also be able to combine persuasiveness and influencing with empathising and understanding the issues faced by the people you communicate with.
What you’ll focus on:
- Responding to enquiries from supporters in the region interested in leaving a gift in their will or wanting to know more about our will writing offers by phone, email or via in-person meetings in an agreed time frame.
- Planning, delivering, hosting and presenting at legacy events including post-event follow up stewardship activity.
- Developing and implementing new regional opportunities to promote legacy giving both internally and externally.
- Meeting agreed annual targets relating to legacy promotion and will writing promotion and the number of promised legacies from individual supporters.
- Developing and delivering the stewardship plan ensuring ongoing engagement with all legators and enquirers by upgrading and conversion through the legacy cycle: enquirer, considerer, intender, pledger.
- Identifying and establishing relationships with key Ambassadors who are passionate about legacy giving.
About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart.
Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Health Shield Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.
Alzheimer’s Society is the UK’s leading dementia charity.





