Jobs

In the UK, more than 14 million people live in poverty. Nearly every household on a low income in Britain pays extra for things that are essential to life, like energy, insurance and credit. This is known as the poverty premium. Fair By Design is dedicated to tackling the poverty premium by campaigning to change the systems and structures that lead to poverty premiums arising.

As Public Affairs Manager, you will lead Fair By Design’s engagement with political stakeholders, regulators, and industry bodies to influence policy and regulatory change. We put people with lived experience at the heart of what we do and strive to leave a legacy where being inclusive in the design of policy, regulation and services is the norm.

This is a full-time fixed term contract of 3 years with the possibility of renewal.

• Salary: £47,500 - £55,000
• Generous contributory pension scheme of up to 10%.
• Hybrid working with an expectation that at least 2 days a week will be office/field-based. The Barrow               Cadbury Trust office is in Vauxhall, London.

Fair By Design is run by the Barrow Cadbury Trust on behalf of a group of foundations. Please note FBD is an advocacy programme and not a grants programme. Barrow Cadbury Trust is an independent, endowed charitable foundation that has been working with others to drive structural change that leads to a just and equal society for more than 100 years.

We have a strong commitment to diversity, equity and inclusion and we encourage applications from people with personal experience of the social justice and human rights issues we seek to address. All staff have the right to request flexible working and to have this considered by their manager.

Interviews for short listed candidates will be held on Monday 22nd September at our office at The Foundry, 17 Oval Way, London SE11 5RR.

Team: Centre

Location: Forth Valley plus regular travel within Fife and Dundee

Work pattern: 35 hours per week, 1 in 2 weekends, variable shift pattern covering 7 days per week, 7 hours per day

Salary: Up to £40,716.83 per year

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Centre Manager:

• Manage all employees and volunteers within the centre and within the communities of Forth Valley, Fife and Dundee
• Be responsible for the high standard of care given to the cats within the centre, ensuring welfare and veterinary procedures are adhered to 
• Actively promote the values and aims of Cats Protection to all employees and volunteers as well as the local community
• Engage in activities such as trap, neuter and release and community engagement across the Forth Valley, Fife and Dundee regions
• Actively promote the importance of donations, fundraising and other income within the centre and to the general public

About the centre team:

• Our adoption and homing centres care for thousands of cats each year until they are able to find a loving new home. 
• Our team is made up of a Centre Manager, Deputy Centre Manager, Volunteer Team Leader and Rehoming and Welfare Assistants

What we’re looking for in our Centre Manager:

• Previous line management experience
• Experience of managing budgets
• Working knowledge of animal welfare and experience in the sector
• Proven ability to multi-task, work on own initiative, delegate tasks and work under pressure
• Excellent customer service skills
• A full, manual driving license is essential as driving of centre vans is required as well as travel across the region

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about 

Interested? Here’s how to apply:

Application closing date: 17 August 2025

Interview date: w/c 25 August 2025

Please note, we do not accept applications or speculative CVs from agencies.

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. anonymised application form
2. virtual interview on Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please contact us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

RBL provides life-changing support to our Armed Forces community which includes those who have served, those still serving, and their families. At times of crisis and need we offer them vital advice, assistance and funding.
 
We are looking for an Independent Living Advisor (12 months maternity cover) to provide specialist, person centred and holistic advice, guidance, advocacy, and support to people living with a long-term illness or disability or caring for someone with these conditions.
 
As an Independent Living Advisor, you will empower individuals facing challenges with daily living, mobility, or self-care, as well as their carers, by providing tailored advice and support. You’ll conduct holistic assessments, working with health and social care professionals, to guide individuals on accessing support services, funding, and resources.
 
You’ll manage a varied caseload, addressing care needs, grants, adaptations, and funding options, delivering advice through phone, email, meetings, and home visits. By coordinating with other RBL services, you’ll ensure a fully integrated, person-centred approach that helps individuals regain control over their lives.
 
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
 
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
 
You will be contracted to your home address, and you will perform most of your work remotely there using our collaboration tools to work with colleagues, with occasional travel incl. for monthly team meetings. Travel costs are covered.
 
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
 
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.
 
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Help Shape the Future of Research Integrity in the UK

Our client is the UK’s leading independent charity dedicated to promoting and advancing research integrity.

Robust and transparent research is vital to the advancement of society, and we work to ensure research in the UK is conducted ethically and with transparency and accountability. From research design to communication, the body provides confidential, expert advice and support to all those involved in the research process – including researchers, organisations, and the wider public. Our charity is supported by a dedicated network of expert volunteers, with specialist knowledge and experience drawn from a wide range of disciplines and sectors across the research community. Their cross-sector perspectives and expertise are central to the charity’s work and impact.

As the organisation expand their reach and influence, they are seeking an Education and Training Manager to drive the development, delivery, and strategic growth of the education, training and events programme. This role is offered on a four days a week (0.8 FTE) basis.

This new role will be instrumental in advancing the charity’s mission by strengthening our education and engagement efforts across the UK research community. This is a pivotal, hands-on role for someone with a clear understanding and commitment to the principles of research integrity,, able to creating high-quality learning experiences, and eager to make a meaningful difference in the research landscape.

About the Role
As the Education and Training Manager, you will:

• Shape and lead the organisation's education, training, and events strategy, identifying gaps, responding to sector needs, and ensuring a forward-thinking, inclusive and impactful programme.
• Develop high-quality, engaging training content and resources that support research integrity across disciplines, tailored to audience needs and optimal delivery methods for learning - driving innovation in delivery formats, including online and train-the-trainer models.
• Design, coordinate, and deliver a range of training activities—from workshops and webinars to bespoke programmes—for researchers, organisations, and key stakeholders.
• Oversee the delivery of the body's training and events provision, including management of in-house sessions and external training associates, and represent the organisation at conferences, events, and sector forums.
• Collaborate with partners to evaluate and continuously improve the quality, reach and effectiveness of the charity's education and training offer through feedback, data and strategic review.

For further information please see the job description and person specification.

How to apply:
Prospectus is the recruitment agency supporting the organisation with this recruitment process. At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.

Job description
Ivy Rock Partners is delighted to be supporting a leading global development organisation with the recruitment of a Finance Manager to lead the financial management and oversight of an international education programme. This critical role will provide leadership on financial oversight, planning, and compliance for a flagship global education programme operating across multiple countries.

About the role

As Finance Manager, you will lead the financial management and oversight of the  programme, ensuring timely, accurate, and compliant financial accounting, reporting, and oversight. You will work closely with the Programme Finance Manager, providing expert support across donor reporting, reconciliations, budgeting, forecasting, and cost recovery processes.

You will be responsible for producing financial reports for both internal and external stakeholders, including the Finance Committee, the programme management team, and global partners. A key part of the role will involve reviewing transactions, maintaining budget trackers, and ensuring alignment between donor reporting and internal financial data.

In addition, you will play a pivotal role in developing financial controls, monitoring compliance with donor regulations, and supporting audit processes. You will work with colleagues and partners to ensure all financial elements of grants, sub-grants, and donor contracts are managed effectively and transparently.

This position also involves line management of the Finance Officer, providing direction, oversight, and support to ensure a collaborative, high-performing finance function.

About you

• Fully qualified accountant (CCAB or equivalent)
• At least 5 years’ experience in financial accounting and reporting
• Strong background in budgeting, forecasting, and financial planning
• Experience working within international development organisations or donor agencies
• Familiarity with institutional donors (e.g., FCDO, EC, ECHO) and their compliance requirements
• Excellent interpersonal and communication skills, with the ability to liaise confidently across global teams and external partners
• Highly proficient in Microsoft Excel, with strong financial analysis and presentation skills
• Committed to ethical standards, diversity, and inclusion, with a passion for international development

What’s on offer:

• Salary – £52,000 + benefits
• Hybrid working – 2 days per week in the central London office
• Line management – Opportunity to lead and develop a Finance Officer

For more information about the role, please contact Jake Morrow at Ivy Rock Partners.

Job Title: Customer Service Advisor
Location: Lancing, West Sussex (Hybrid: 2–3 days on-site)
Salary: £25,685 per annum, Band C, Level 3
Hours: Full-time, 35 hours per week
Contract: Permanent

About Us
Join Scout Shops Ltd and be part of a team that puts customers at the heart of everything we do. We support the Scouting community, volunteers, parents, and retail customers across the UK and worldwide.

The Role
We’re looking for someone who can deliver friendly, professional, and efficient service every time. As a Customer Service Advisor, you’ll help deliver top-class support to our customers. You’ll respond to enquiries, process returns, and assist with personalised orders.  

As our Customer Service Advisor, the Key responsibilities are:

• Respond to customer enquiries via email, live chat, and social media.
• Support wholesale, retail, and international customers.
• Handle complaints and customer reviews professionally.
• Assist with returns, order processing, and personalised orders.
• Collaborate with colleagues across departments to ensure a seamless service

What we are looking for in our Customer Service Advisor:

• Proven customer service experience, ideally in retail
• Excellent written and verbal communication skills
• Problem-solving ability with a focus on accuracy and detail
• Flexibility to adapt to changing priorities
• Strong work ethic with a focus on accuracy and attention to detail

Why Join Us?

• At Scout Shops Ltd, you’ll join a supportive, values-driven team with opportunities to learn and grow. Your work helps make a positive impact on Scouting across the UK.

Benefits:

• We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.
• 28 days holiday and going up to 32 days after 2 years’ service, plus additional days at Christmas
• Work in a way that suits you, your role, and your department
• Double matching pension up to 10% of gross salary
• Family-friendly employer with generous family leave

For a full list of our benefits, click .

Closing date for applications: 11:59 pm Tuesday, 12th August 2025.

Interviews will be held in person on Tuesday, 19th August 2025.

Strictly no agencies. 

The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

Wessex Community Action is a charity dedicated to strengthening Wiltshire’s charities, community groups, and grassroots organisations who deliver vital services and drive change. We provide resources, training, and support so these groups can focus on their frontline activities, while actively collaborating on a wide range of partnerships and projects. We also act as a collective voice for the sector, advocating for their needs and impact.

We're seeking a focused and proactive Fundraising Development Advisor to help drive our mission forward. This role goes beyond raising funds; it’s about providing guidance and support to the people behind a wide range of charitable causes and activities.

We’re looking for someone who can provide hands-on fundraising support to voluntary and community groups throughout Wiltshire. In this dynamic role, you’ll work closely with a wide range of inspiring organisations, helping them operate more effectively and sustainably by offering tailored guidance, identifying funding opportunities, and connecting them with the right resources and partnerships.

You’ll also play a central role internally, working alongside our CEO to drive forward Wessex Community Action’s own fundraising goals, helping us grow our impact and build strong, collaborative relationships across the sector.

Key responsibilities include:

· Providing advice, guidance and support to new and established charities, community groups and social enterprises on areas including fundraising, income diversification and grant applications.

· Developing tools and resources to support others, including the production of regular, fundraising focused communications.

· Leading on the development and delivery of a regional Fundraisers Network.

· Collaborating with the CEO in developing and implementing strategic fundraising plans and initiatives that advance the mission of Wessex Community Action.

· Working with other community asset-based organisations to identify opportunities for best practice and collaborative working around building resilient, sustainable and thriving communities and services.

The closing date for applications is Friday 29 August.

Wessex Community Action are committed to safeguarding and safer recruitment procedures including safeguarding questions & scenarios within an interview, requesting appropriate Disclosure and Barring Service checks (where relevant), robust reference processes and a relevant probation period.

We are looking for an experienced and customer-focused administrator to lead on the administration of the CLPE Learning Programme, which includes courses that take place both in person at the Centre and online as well as INSET training and consultancy delivered at other locations around the country. You will also be part of the Centre’s administration team to support the day-to-day running of the Centre and help us ensure that everyone who works in and visits our Centre is well looked after and has a fantastic experience. This will include providing reception cover, greeting visitors, answering phones, supporting tenants and event bookings, and providing general admin support to the team based at the Centre.

You will be based at our beautiful Grade 2 listed building in Southwark. Your usual working hours will be 2pm to 6pm to provide Centre admin cover during this time, but this role will also require occasional evening or weekend working to fulfil event commitments, and flexibility to provide cover for staff leave. Due to the nature of your duties, and fixed hours, this role is not suitable for flexible or home working.

Our Centre houses an amazing collection of 25,000 children’s books as well as being a training and event centre for teachers, publishers and everyone else who works with children’s literature and cares about children’s literacy. 

This is an extremely interesting and varied job. As well as working closely with our teaching team, responding to enquiries and bookings, and arranging logistics for courses and events taking place at the Centre, you might also be supporting our librarian with a book launch, welcoming our trustees to a meeting, or looking after a famous children’s author. 

Your duties will include:

• Providing the first point of contact for all enquiries relating to courses, webinars, CPD or other events, by email and phone, as well as responding to general enquiries

• Coordinating all booking information for courses, INSET training and consultancy

• Carrying out data reconciliation and reporting using systems such as Zoom and Xero 

• Updating webpages for courses and events 

• Managing all event logistics, including joining details, invoicing, gathering feedback and on-the-day support / room set-up / catering

• Arranging travel and accommodation when necessary

• Working with the Centre Manager/s to ensure the smooth running of the building for visitors, staff and tenants

• Managing room bookings, including responding to enquiries, confirming and recording bookings and sending invoices

• Managing the Centre signing in system for guests

• Ordering supplies and supporting the wider CLPE team with ad hoc administrative tasks 

You will need good administration and organisational skills and the ability to work under pressure, as well as excellent attention to detail and customer service skills. You should also have experience of working in a customer-facing role and / or supporting schools and other education settings. An understanding of financial sales processes, including online booking processes, and competence with Microsoft Office, Teams and Zoom will be essential.

You should also be confident that you are able to manage physical aspects of the role, including setting up event rooms and moving furniture when necessary 

If you are interested in being part of our team and taking on this key role, we’d love to hear from you. Don’t miss your opportunity, apply now with your CV and a statement detailing how your skills and experience meet the requirements of the role.

Closing date: Thursday 28 August 2025  

At The National Lottery Community Fund we are committed to making a bigger difference in the years ahead. That’s why being ‘impact-focussed’ is one of our core values. We want to transform how we use evidence in our organisation so that we can identify the communities that most need our funding, demonstrate the difference we make, and take an equity-based approach. Our 2030 strategy ‘It starts with community’ sets stretching goals and puts impact at the heart of what we do. In April 2025, we launched a new Impact Strategy that explains how we will do this.

We’re recruiting for an Insights Manager to join our newly formed Strategic Analysis Team. In this role, you will work with teams across the organisation to generate high quality evidence and insights to inform decision making. You’ll design, commission and deliver insight and research projects to meet the needs of our staff and colleagues and those of communities and stakeholders.

Confident in using the most appropriate research methods to understand the external environment in which we operate, you’ll support colleagues in the wider organisation to interpret and make sense of evidence and what it means for them, so that it helps to inform their decision making.

In addition to strong research expertise, excellent stakeholder management skills are essential. You will coordinate different sources of research around the organisation, synthesising findings, ensuring it is relevant, accessible and actionable. You support the Head of Strategic Analysis in using and applying insight to the development of strategy and policy at the Community Fund.

We are looking for someone with a passion for championing the voice of the communities we serve; making sure timely and high-quality research is placed at the heart of our practice and reflects community needs, views and expectations.

Interview Date: Interviews will be held w/c 26 August and will take place online via Microsoft Teams.

Location: We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle and Newtown.

Briefing sessions: We will hold one briefing session to further outline the role and answer questions on the following dates via MS Team:

• 6th August, 12pm

 

On application, please align your supporting statement to the criteria below

Essential:

• A professional qualification, bachelor's degree or equivalent level of experience in a relevant discipline such as social and market research methods, including approaches across the spectrum of qualitative and quantitative methods and analysis.
   
• Strong written and verbal communication skills, with the ability to effectively communicate with different audiences. Including ability to communicate insight in an applied way so it is accessible and actionable.
   
• Experience of working with multiple stakeholders, often with competing priorities, to gain agreement and preferably in relation to insight and research commissioning.
   
• Experience of identifying research and insight needs of stakeholders and translating a range of business needs into clear research objectives and research briefs.
   
• Experience of procuring, commissioning and managing research projects, including overseeing the work of third-party suppliers.
   
• Excellent project management skills, gained either through a recognised qualification or relevant experience.
   
• Understanding of research ethics, safeguarding and legal compliance.
   
• Experience of supporting colleagues to interpret and make sense of evidence, to help inform their decision making.

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

CEO (Chief Executive Officer)

Watford & Three Rivers Trust is seeking to appoint a new CEO to help steer the organisation through the next stage of its life.

Watford & Three Rivers Trust (W3RT) is a well-established infrastructure charity that works to strengthen community resilience and wellbeing across South West Hertfordshire.

Founded in 1974, W3RT partners with the voluntary, statutory, and business sectors to deliver essential services, provide sector support, and develop strategic initiatives that improve lives and build social capital.

Our CEO will:

· have great knowledge of the local voluntary sector

· understand the world of local commissioning

· possess a wide range of technical and business skills

· be committed to partnership working

· have a passion for community action

· be a great communicator

· be a great leader able to motivate and inspire

· have a clear moral focus

For the full person specification, please see the attachments (CEO job package) below.

Benefits:

• Enhanced sick leave
• Enhanced holiday allowance (25 days annual leave, additional day off following Boxing day + Bank Holidays)
• Flexible working arrangements
• Pension
• Employee Assistance Programme (EAP)

# CEO # Chief Executive Officer # Chief Executive

The Research & Information Officer will play a crucial role in gathering, analysing, and disseminating information to support Bone Cancer Research Trust’s research activities and patient information resources.

Research is a key priority for the Charity and the people who support it. Since 2006, Bone Cancer Research Trust have committed over £12 million on research to advance the understanding of primary bone cancer and developing new and more effective treatments. Communicating our research investment is vitally important and will form an essential part of this role. This may take the form of written updates, verbal updates, or presentations and may be to both scientific and non-scientific audiences.

The Research & Information Officer will also assist in research impact reporting and should be comfortable undertaking literature reviews along with gathering evidence and data from scientific publications and other useful sources for use in reports and patient resources.

Help Shape the Future of Research Integrity in the UK

Our client is the UK’s leading independent charity dedicated to promoting and advancing research integrity.

Robust and transparent research is vital to the advancement of society, and this organisation works to ensure research in the UK is conducted ethically and with transparency and accountability. From research design to communication, the body provides confidential, expert advice and support to all those involved in the research process – including researchers, organisations, and the wider public. The charity is supported by a dedicated network of expert volunteers, with specialist knowledge and experience drawn from a wide range of disciplines and sectors across the research community. Their cross-sector perspectives and expertise are central to the charity’s work and impact.

The organisation are seeking an Operations and Governance Manager to lead the smooth running of their internal operations and ensure strong governance and compliance as they grow and evolve their national impact.

This crucial role will oversee key functions including charity governance, financial coordination, HR, and the development and implementation of operational policies and processes. You will oversee day-to-day governance operations, supporting the CEO and Trustees in meeting their legal duties, coordinating Board and Committee meetings, and ensuring policies and procedures are up to date. You will work closely with the CEO and Trustees, providing executive support and helping ensure the body operates efficiently and transparently, enabling the team to deliver impact across the research sector.

This is an exciting opportunity for a highly organised, proactive individual who thrives on building strong organisational systems and infrastructure and enabling mission-driven work.

Key information about the role:

• Offered on a permanent and full-time basis.
• Salary band on offer for this role is £42,000-£45,000, dependent on level of experience.
• A hybrid role where the postholder will be required to attend the London Euston office two days a week (Monday and Wednesday).

The person:

To be successful in this role, you will have at least two years of experience in an Operations or Governance role or demonstratable experience in a similar role. You will have a strong understanding of charity governance and compliance and experience providing secretariat duties for a Board.

You will be a detail-orientated individual who is proactive and have excellent organisational skills and experience managing multiple projects. You will be a problem solver, who enjoys implementing change and can bring new approaches to project and people management.

Desirably, you will have experience working in a small charity and have accountancy, human resources, and/or project management qualifications. In addition to this, you will have experience working within a Data Protection Officer or Designated Health and Safety Lead role.

How to apply:
Prospectus is the recruitment agency supporting the body with this recruitment process. At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.

37 hrs per week - 1 in 3 Saturdays (Hours start - 09:00 finish - 20:00) 

Are you looking for a challenging and rewarding role where you are able to empower people every day to develop their skills and move towards independence? Do you enjoy working in an environment where every day is different to the next?  Then this could be the role for you! 

We have an opportunity for a Community Support Worker to join us to lead on the case management of clients and be part of a team that provides support to clients living in the community to keep them safe and help them achieve their goals.You will provide people with homes and specialist support, so they feel more valued and secure, and ready to take the next steps. 

Hampshire Social Inclusion Lot 2 - provides supported accommodation to adults, who are homeless or at risk of homelessness across three locations. Each is tailored to the needs of the clients and offer various levels of support. This service also provides community support to individuals who are having difficulty maintaining their tenancy in their own accommodation in Fareham and Gosport. 

Our aim is to provide person-centred support to our clients, empowering them to gain the life skills they require to move on to more independent living as well as preventing evictions. 

Although this can be a challenging role, it’s also very rewarding. You’ll gain a variety of experiences from running client activities to life skills projects. If you love working with people and making a difference, then please apply! 

Further responsibilities will include:  

• To assess the needs of each client, helping to develop their individual support plan to achieve their goals 

• To produce and regularly review comprehensive client-based risk assessments 

• To manage a caseload of clients on a one-to-one basis

• To support clients to gain and/or maintain accommodation or achieve their outcomes/ goals 

• To engage with local authorities, health providers and other agencies, creating and maintaining positive working relationships to maximise the opportunities available to clients 

• To lead on client activities to help them gain practical life skills 

• To support clients with managing their finances, paying rent, managing arrears and accessing benefits 

• To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering

Further information:  

• This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role. 

• This role will require a full drivers’ licence and access to a vehicle 

• This role may require you to work flexibly across several sites

• This role may require you to work with clients on a one-to-one basis 

• This role may require you to lone work 

Our ideal candidate:  

• Strong communication skills, both verbal and written 

• Clear verbal and written English 

• Good working knowledge of Microsoft Outlook, Excel and Word including keyboard skills for data inputting  

• Confident and assertive manner 

• Ability to self-motivate as you will work on your own 

• Effective team working 

• Ability to respond calmly to crisis 

• Deal promptly with and effectively react to challenging situations 

• Have an interest and genuine concern for homelessness and related issues 

Desirable Criteria:  

• Experience of managing a caseload of clients 

• Understanding of risk assessment and person-centred, outcomes-based delivery 

• Understanding of the complex support needs of people experiencing homelessness or those with complex needs 

• Knowledge of voluntary and statutory agencies, housing regulations and the benefits system 

We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. 

Governance Officer

Do you have a governance and administrative background?

The ombudsman service that deals with complaints from higher education service users are looking to recruit a Governance Officer, so if this sounds like you… then apply today!

Position: Governance Officer

Location: Hybrid/Reading (a minimum of one day a week in the office. More office attendance will be needed during probation)

Hours: Full time open to part time with a minimum of 28 hours per week.

Salary: £40,583 plus great benefits, including Defined Benefit Pension Scheme, generous annual leave allowance, contribution to gym membership

Contract: Permanent

Closing Date: 27th August 2025

Interview Date: Interviews will be held at the Reading office from week commencing 22 September 2025.

About the Role

The Governance Officer provides efficient, proactive and values led governance support to ensure that all governance work is achieved within set time scales.

Duties include
 

• Supporting the Head of Leadership Office & Governance to ensure that the organisation keeps up to date and fulfils all governance and charity requirements whilst promoting, implementing and monitoring good governance policies and procedures;
• Support delivery of organisational compliance with reporting and meeting the regulatory requirements of Companies House and the Charities Commission through maintenance of the organisation’s on-line accounts.
• Planning and arranging the annual schedule of Board and Committee meetings and manage logistical requirements including diary liaison for the meetings;
• Acting as liaison person for Board members (booking hotels, dealing with expense claims,responding to routine queries etc.);
• Administering the whole process of Board & Committee meetings including minute taking and drafting clear, well structured, Board and Committee papers.

Full details of the job and person specification can be found once you click to apply.

About You

You will have a strong governance or administrative background in a professional setting and be able to deal with complex organisational duties as well as more routine administrative tasks, you will be resilient with excellent interpersonal and communication skills.

The charity values diverse backgrounds, life experiences and perspectives.  It has a supportive and inclusive organisational culture and would like the organisation to be representative of the community and the people who use its service.  It welcomes applications from candidates from all backgrounds, in particular, it would welcome applicants from black, Asian, and minority ethnic backgrounds.  Applications for full-time or part-time working will be considered.

Qualifications

Given the mission and purpose, we will consider any higher education qualifications, degree subjects or demonstrable interest/commitment to higher education in all its forms.

You may also have experience in roles such as Governance, Governance Officer, Governance Administrator, Admin, Administration, Administrator, Governance Support Officer, Governance Support. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.