Relationship manager jobs

This is a brilliant time to join our Research and Impact team. We are at the start of a new strategy which has learning and development at its heart. We have embedded a strong monitoring, evaluation and learning culture within the organisation and have a highly evolved theory of change. We have a learning plan for the year ahead and a 5-year vision for where we want our learning culture to get to in the next strategy period. Our work is central to BookTrust’s ambition to deepen our impact for children and families, and build our profile, public affairs and income generation work in support of our overall mission.

We are looking for someone committed to and excited by the potential for research and insight to strengthen our impact for children and families, with a specific focus on our work with primary and secondary schools.

The role will suit a mixed methods researcher, with experience of data led problem solving – i.e. analysing and presenting data from a range of sources to develop and test hypotheses, generate insights and help others apply these to shape and inform decisions or drive change. It requires excellent written, verbal, and visual communication skills, and a keen eye for detail. The role requires someone who is happy to work collaboratively and flexibly in a changing environment, potentially changing focus and approaches in line with evolving organisational priorities. It requires high levels of organisation and the ability to manage multiple projects and priorities.

This is an early career position, but we are looking for candidates with one or two years’ relevant experience outside academia.

Please apply through our Career’s portal with your CV and a covering letter showing how you meet the person specification and your motivations for applying for the role. Your covering letter should not be longer than two sides.

Please also answer this question in your cover letter:

BookTrust sees good data, and good use of data as key to delivering our strategy. In your application, please tell us: what are some of the principles of good use of data that BookTrust should incorporate into our work? (Even if you use AI for a little help, please focus your answer on the principles that you personally feel are most important.)

Please also attach one or two examples of written outputs (reports, blogs etc) you have produced and also specify if you are applying to be based from our Leeds of London office.

Drug and Alcohol Support Worker

We're looking for a kind, compassionate and resilient Drug and Alcohol Support Worker to join our Homelessness Social Care Service Tower Hamlets.

£29,073 per annum, working 40 hours per week.

Want to feel in control of your career? You'll feel at home here.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
Building supportive, trusting relationships with customers and external partners, creating a positive atmosphere
Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
Key-working the most complex service-users with particular needs aligned with Drug and Alcohol dependency
Creating support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customers to progress in their recovery
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
Providing support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making
Undertaking support work in partnership with external stakeholders to compliment their interventions, leading on partnering with specialist stakeholders;
Upskilling staff team in particular area of expertise - Drug and Alcohol dependency.
Developing productive relationships with partner organisations to improve service outcomes
Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers

About you:

Excellent interpersonal skills
Socially adept, networks widely, well connected in sector, influential
Approachable, open & professional behaviour
At ease in directing others, is assertive and independent minded, will challenge others, and skilled in resolving conflict
Drives change, enjoys dynamic diverse environments and demonstrates entrepreneurialism, creativity and innovation
Demonstrates significant confidence and high levels of self-esteem

What you'll bring:

Essential:

NVQ Level 3 or equivalent in a relevant area (e.g. substance misuse, addiction, psychology, Health and Social Care,).
Experience building and developing strong professional partnerships with external providers.
A minimum of 2 years experience in complex needs services, community development, addiction counselling, drug and alcohol work or other related fields.
Good written and oral communication skills
Desirable:

2-3 years experience providing targeted recovery focussed support to individuals with needs around trauma, mental health, substance use and dual diagnosis.

For our fulll job description please visit our webiste

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

About NCT

NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood.  

With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members and advocates. We are the largest parenting charity in the country and over the decades we’ve supported millions of people on their unique journey into parenthood.    

While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals and online. 

About the role

Our Ayrshire and Arran Infant Feeding Peer Support Project is commissioned by NHS Ayrshire and Arran to offer infant feeding support as part of the integrated Infant Feeding service. The support is delivered, on a one to one basis to the families from the antenatal period through to when baby is 6-8 weeks old, in families homes, via phone, text and video calls. 

Some of the key responsibilities of the role include:
• Providing one to one breastfeeding and infant feeding support to families within Ayrshire and Arran, in homes, via phone, text and video calls. 
• Inputting information onto patients records within platforms used by the health professionals in the region. 
• Having a good working knowledge, understanding and experience of the local demographics in the Ayrshire and Arran area and ensuring all support is accessible and inclusive.
• To attend regular supervision/support sessions. 
• Ensure that data collection and feedback is collected in a timely manner in an inclusive way.
 

About you

You will:

Have good communication skills and be able to build relationships and create a rapport with a wide range of people easily. This is a large project and covers multiple locations so you must be able to confidently prioritise your own work, be highly organised and able to work independently.

Being able to make decisions and respond appropriately to our staff, peer supporters and parents and other external stakeholders is essential, alongside good IT skills– including Outlook, Word and Excel – and you must have good attention to detail.

It is essential for this post that you undertake the training to become an NCT Breastfeeding Peer Supporter and to have lived experience of breastfeeding/giving breastmilk to your child for any length of time.  The training can be undertaken within your working hours.
 

• Are you passionate about supporting families to reach their parenting and feeding goals and contribute to their positive wellbeing?
• Are you willing to undertake our Peer Supporter training? 
• Do you have lived experience of breastfeeding/giving breastmilk to your child?
• Can you work at pace and juggle a number of different priorities?
• Do you want to join an amazing Charity that supports parents across the UK?
• Would you like to be part of an amazing team of passionate staff?
 

Our Benefits – What we offer you  

We value our team and offer fantastic benefits to support your well-being and professional growth: 

• 30 days annual leave (excluding Bank Holidays)  
• Pension matched up to 5%  
• Flexible working options to suit your lifestyle  
• Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more 
• Cycle to work scheme to support sustainable commuting  
• Life Assurance for peace of mind  
• Free eye test for all staff, with further discounts  
• Blue Light discount card

How to apply

At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know - we’re here to support you. Ready to make a difference? Apply now and be part of something truly special.  

If you would like to apply for this position please submit a CV and covering letter, outlining why you are interested in the role and why you think your skills, experiences and competencies are a good fit - in particular focus on the essential criteria

We are looking for a new staff member to support our work to stop fossil fuels and help us fight fascism in our communities. 

The Engagement Officer role is all about convening and mobilising people into Fossil Free London: developing active organisers through a strong online engagement strategy and in-person local outreach.

We are seeking a flexible, organised, proactive self-starter to build a mobilisation campaign.

You are a strategic thinker focused on driving engagement by using data from our email list, social media followers, and welcome talks to route people into taking real-life action, particularly joining the group and donating to make our projects possible. 

You are a skilled creator of relationships that motivate people to take action. You are able to work with a wide pool of volunteers to deliver an active, influential, and effective campaign, and also able to work under direction. You have experience mobilising new audiences through digital platforms, and recruitment at events and on the streets.

You are deeply driven to organise climate action for urgent change, whilst being highly professional and able to deliver time and again.

You are able to plan around multiple competing priorities, whilst maintaining good attention to detail. Your experience of working in a fast-paced environment and effective communication to complete shared work means you are confident in delivering tasks on time and adapting a range of media to achieve campaign goals. 

Reports to: Director of Fossil Free London

Who we are:

Fossil Free London is a welcoming and energetic grassroots organisation that opposes the presence of fossil fuel companies in our city, and stands against new UK oil and gas. We organise creative protest, with a focus on bringing new activists into the climate movement and amplifying our impact through social media and the news.

Key responsibilities: 

• Harnessing our mailing list to achieve campaign and fundraising goals 
• Developing a creative outreach strategy on multiple digital platforms to engage new audiences and drive recruitment: organising online events, website updates, advertising, social media, and Action Network 
• Securing coverage in local and specialist press for relevant events
• Onboarding and retaining members:
  • Phoning new activists to invite them to welcome talks and protests 
  • Creating, implementing, and maintaining a buddy system 
  • Keeping meticulous records to ensure activists remain involved and engaged, tracking what’s working and what isn’t
• Outreach at in-person events and protests, for example, collecting email sign-ups
• Assisting at / organising protests as part of a team, with resilience under pressure

Key skills and experience:

(Professional or Unpaid)

Communications

• Strategic communication skills: using data management tools and analytics to drive engagement (ex. tagging, sorting, laddering)
• Experience of copywriting and copyediting activist, campaign or mobilising emails, updates, and social media content
• Excellent written and verbal communication skills
• Strong understanding of climate issues, including links to social and racial justice struggles

Activism

• Experience of effectively organising protests or demonstrations
• Understanding of relevant logistics, security, and legal issues
• Experience of organising and facilitating activist meetings
• Experience of welcoming and supporting volunteers

What we offer:

• £21,000 (0.6 FTE £35,000) annual salary for 1 year, with the possibility of renewal
• 25 days holiday + Bank holidays
• Hybrid working, with 1–2 days a week required in person from our space in Tower Hamlets, and various locations in London

What we require:

• Applicants must be willing to engage in non-violent direct action and demonstrate resilience under pressure.
• Applicants must be willing and able to work frequent evenings and weekends, with time off in lieu for working outside of regular office hours.
• Applicants must live in London or within commuting distance.
• Applicants must be entitled to work in the UK.

How to Apply:

Application Deadline: Thursday January 15, 8:00 AM

For full details on how to apply, please read the full job description on our website. 

We advise that you use the STARR method in your interview, if you are offered one in the weeks beginning January 26th or February 2nd, when you may also be asked to complete a short task.

Accessibility

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process. If there are additional accommodations you’d like to request, please visit our website to find details of who to contact.

Equality, Diversity, and Inclusion

We believe equity, diversity, and inclusion are essential to the environmental movement. We encourage women, members of the LBGTQIA+ community, ethnic minorities, and/or any marginalised communities to apply for this role.

Role Location: Home Based

This is an exciting time for Parkinson’s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community. 

People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services. 

About the role 

Our adviser teams work within local areas providing a wide range of expert information and guidance, via a variety of channels including community settings. You’ll provide a personalised service that enables appropriate levels of self-advocacy and/ or advocate on behalf of clients, signposting to other services as relevant. 

You’ll empower people affected by Parkinson’s, their families and carers to live lives that are as fulfilling as possible and to take an active role in their treatment becoming their own advocate in health and life, wherever possible. 

What you’ll do:

• Provide in depth, person centred information and guidance to clients by a range of means, including community settings, and ensuring the most efficient and effective use of resources in line with service policy. 

• Respond to enquiries through a range of channels and areas based on service need, keeping accurate, up to date online client records in line with practice. 

• Make best use of time in providing an effective client service 

• Recognise and respond to potential safeguarding situations using established procedures 

• Provide information on a variety of health and social care issues, including appropriate emotional support, employment support, employment and welfare benefits guidance and advocating with and on behalf of clients 

• Answer client enquiries professionally using a jargon-free approach and within established timescales.

• Maintain relationships and partnerships within internal and external teams and in a range of settings and ways to achieve the best outcomes of clients 

• Keep up to date with organisational and professional development relevant to your role 

What you’ll bring:

• Experience of providing health and social care information through a range of channels 

• Well-developed telephone skills including active listening and questioning 

• Experience of supporting and empowering people with problem solving, navigating the health and social care system and participating in their own care 

• Ability to be calm and deal effectively with challenging or emotional situations and/or people 

• Demonstrable digital competence, with experience of effective use of a range of tools including online case management systems or similar 

• In depth understanding of Parkinson’s, relevant issues and legislation, in particular in connection with health and social care and welfare benefits 

• Commitment to working within the principles of equal opportunities 

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

Interviews for this role will be held on 28th and 29th January 2026.

The successful candidate will be required to:

• live in the area specified of Slough, Windsor, Maidenhead and Bracknell and be able to travel freely and flexibly around these areas and occasionally further afield without reliance on public transport

• provide their own broadband service with a minimum download speed of 2Mb 

• have a confidential space in which to work

This role will require an enhanced Disclosure and Barring Service (DBS) check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn. 

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

The Company

Imagine not being able to move, sleep, or smile. Feeling anxious or depressed and struggling to think or remember. Your body not feeling like your own. This is what Parkinson's can feel like. Your mum, son or friend. Anyone can get Parkinson’s, young or old. Every hour, two more people are diagnosed.

Parkinson’s is what happens when the brain cells that make dopamine start to die. There are over 40 symptoms, from tremor and pain to anxiety. Some are treatable, but the drugs can have serious side effects. It gets worse over time and there’s no cure. Yet. 

But we’re close to major breakthroughs. Funding the right research into the most promising treatments, we get closer to a cure every day. 

Until then, we're here for everyone affected by Parkinson’s. Fighting for fair treatment and better services.

We are Parkinson's UK. Powered by people. Together we'll find a cure. Join us. 

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Mental Health and Homelessness Outreach Workers
Reference: 321
Salary: £26,000 - £27,000 per annum
Hours: 37.5 hours per week (Monday – Friday, 9am – 5pm)
Contract: Fixed term 1 Year
Working base(s): 1 person to be based in Borehamwood or Hemel Wellbeing Centre, and 1 person to be based in Letchworth or Ware Wellbeing Centre

About the Service

The Complex Needs Housing Service works as a multi-disciplinary team with housing teams and Drug and Alcohol Services across District and Borough councils. These teams will be working with individuals who are presenting as homeless and have a number of Complex Needs.

The objectives of the Complex Needs Housing Service are to:

• Improve the mental wellbeing of people experiencing mental ill health.
• Increase early access to help for people experiencing mental ill health in, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
• Contribute to an improvement in individual mental wellbeing.
• Remain a source of independent support for all clients.
• Reduce the use of police, ASB, tenancy enforcement, housing needs and environmental health services by clients whose primary need is related to mental ill health.
• Reduce the use of crisis services by people experiencing mental ill health without positive outcomes for the individual.
• Provide an assertive outreach approach for clients who are in crisis and/ or those that may have complex or multiple needs.
• Work collaboratively within a Multi-Disciplinary Team (MDT) consisting of Change Grow Live (CGL), District and Borough councils, housing teams and other professionals.

About the Role

The purpose of the Hertfordshire Mind Network Community Outreach Worker role is to:

• To provide advice, information, onward referral and holistic support to clients who are experiencing mental ill health or need support with their mental wellbeing. These will be clients who are presenting to District and Borough councils as homeless and need intervention and support with their mental health and housing.
• To ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
• To remain a source of independent support for all clients.
• Embed a person-centred recovery orientated and trauma informed approach in all aspects of the roles.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Eligibility for blue light card.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle is essential for this role.

Closing date for receipt of applications is Tuesday 20th January at 5pm.
Interviews to be held on Monday 26th January at our Watford Wellbeing Centre.
N.B. Please quote reference number 321 when completing your application for this role.

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. 

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.

Our client is looking for an experienced Director of Operations to lead and oversee the organisations national operations, ensuring the highest quality of service delivery and full compliance with all contracts. This role is to support the front-line teams, push for continuous improvement and drive the organisation to grow. The Director of Operations will provide strategic leadership and share clear directions across the organisation to achieve their goals. As a member of the executive team, you will support set organizational strategy, lead operational improvement and credible operational leadership to the CEO, Board of Trustees and external stakeholders.  

You will be leading the operational performance of their services nationwide, to ensure the standard is consistent with their expectations, effective performance management and successful contract delivery which aligns with their financial targets. Provide national leadership of all services with a solid performance against KPI’s as well as ensure adherence to organizational governance frameworks, supporting their development and improvement. Your goal must be to embed a culture of reflective practice, continuous improvement and ongoing professional development. Lead to the resolution of complex complaints and act as a senior representative for our client at strategic meetings with partners, commissioners and donors. It is vital that you build strong relationships with staff, volunteers, service users and key stakeholders. 

You must have significant leadership skills within a multi-site service organisation, proven ability to deliver high-quality services that align with organizational values and demonstrate experience managing operational budgets. It is advantageous if you pose strong experience overseeing national service standards, contract delivery and regulatory compliance. We are looking for a candidate who is driven by values, integrity and resilience. A leader who develops a culture of mutual respect and teamwork, maintains calm and focuses on solutions under great pressure.  

Diversity: 

Our client is committed to equality of opportunity and celebrating diversity and they take great care to ensure that their actions as an employer reflect their ethos.  

They particularly encourage applications from protected characteristic(s), who are currently under-represented within the organisation. They are committed to human rights and creating equitable fair environments they welcome people from all backgrounds regardless of race, gender, gender identity, religion, sexual orientation, responsibilities for dependents, age or physical/mental disability.  

Our client is a member of the Disability Confident Scheme, a signatory of the Mindful Employer Charter and they currently hold the Investors in People (IiP) Silver Award. They are also an accredited Living Wage Employer.  

Safeguarding: 

Safeguarding is a term used in the United Kingdom and Ireland to describe measures to protect the health, well-being and human rights of individuals, which allow people – especially children, young people and vulnerable adults – to live free from abuse, harm and neglect. 

Our client believes everyone regardless of sex, age, gender identity, disability, sexual orientation, ethnic origin, religion or other diversities has a right to be protected from all forms of harm and abuse, including harassment, bullying, and exploitation.  

They are committed to providing a healthy and safe working environment for our staff and volunteers and committed to safeguarding anyone we engage with through their work and the services they provide  

To achieve this, they have a robust safeguarding children’s and adults policy, procedures and guidance in place, designed to help protect everyone who comes into  contact with our client and to provide staff and volunteers with the knowledge to support people when being subjected to any form of abuse. 

To ensure staff and volunteers uphold the highest standards in safeguarding practice, our client  complies  with the statutory legislative requirements and guidance that seeks to protect children, young people and vulnerable adults. In order to meet this responsibility, they follow a rigorous selection process to discourage and screen out unsuitable applicants throughout their recruitment process. 

About Women in Prison

Women in Prison is a national, women-led, feminist organisation.  We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment. 
 

Terms & Conditions:

Start date: To be confirmed

Salary: £30,640 (inclusive of £3,990 South East weighting)

Location:Across South London

Working hours: Full time, 35 hours per week

Contract: Fixed term - 6 month contract to cover secondment

Job Purpose:

Women in Prison’s Advocates deliver high-quality, trauma-informed, independent advocacy for women in communities and in prisons, which focuses on early intervention, and holistic provision as part of a ‘whole system’ multi-agency response that looks to address the root causes of women’s offending. 

The primary purpose of this role is to provide in-depth, ongoing support to a caseload of women in the community, co-located in hubs across South London. This programme is funded by the Mayor’s Office for Policing and Crime (MOPAC) co-commissioning grant, along with investment from the six Local Authorities, the Community Rehabilitation Company and NHS England. The funding will be used to develop and expand support for female offenders and women at risk of becoming involved in the criminal justice system across Bromley, Bexley Croydon, Greenwich, Lambeth, Lewisham, Merton, Southwark, Sutton and Wandsworth. 

The primary purpose of this role is to provide in-depth, ongoing support to a caseload of women across the South London boroughs. 

The Advocate will: 

• Provide advocacy, support and advice services to women in contact with, or at risk of being in contact with, the criminal justice system.  
• Be co-located across London Boroughs to support clients in Women’s Only Hubs.  
• Attend designated office for monthly team meetings, training and team development time.  
• Provide Through the Gate support to women leaving custody returning to one of the WIP’s boroughs. 

The job description does not form part of your contract of employment and can be amended from time to time as the needs of the organisation require.
 

To Apply:

Applications close: 23 March at 9am. We reserve the right to close the advert early.

Interviews: TBC 

To apply: Submit a completed application form. Please note, Curriculum Vitae’s (CVs) will not be accepted.

If you require reasonable adjustments to support you during the application process, please contact the HR team on hr@wipuk .org

We are happy to invest in developing the right person, so you are welcome to apply even if your professional experience does not fully meet the job description or person specification.

We particularly encourage applications from Black, Asian and minoritised women, and women who have personal experience of the criminal justice system. 

In line with legal requirements and the nature of our work, this role:

• Is restricted to women only as a genuine occupational requirement
• Requires the right to work in the UK
• Is subject to an Enhanced + Adult Barred List DBS check
• Is subject to successful HMPPS enhanced vetting

About the role

Our Welfare Officers provide direct and impactful welfare support to RAF personnel and their immediate family. As a trusted and confidential source of support, you will assist our service users with challenges they are facing, from mental ill-health, difficult relationships, domestic abuse, financial and cost-of-living concerns, resettlement, housing, childcare, equality issues, bereavement, military discharge or deployment and many more - no day will be the same, as such this is a great opportunity to develop your knowledge and skills within the Welfare sector.

Our intervention is provided with consent on a non-statutory basis, and you will work with and engage our service users to develop appropriate interventions for individual outcomes.

Our service is transitioning to become more accessible and inclusive, digital technology plays a key role in this, as such you will use digital technologies to complement and enhance processes and service user experience.

You will play an active role within the community, promoting the service through the delivery of presentations and representing the service at public engagement events. You will also work closely with RAF welfare teams, local authorities, health, education, civilian agencies, charities and other military organisations to ensure the best outcome for the service user.

About the Team

2024 marked 34 years since SSAFA began delivering an independent non-statutory, and confidential service, for the Royal Air Force community across the UK, and this is an exciting time to be joining as we were successful in our bid to continue delivering this service.

We are transforming our ways of working to be innovative, to ensure our service is even more inclusive and accessible to meet the needs of a modern RAF.

We are a hard-working team from diverse professional backgrounds.  Although we all have our own area of responsibility, we support each other in delivering the best possible service to our military community.

Find out more about the Personal Support & Social Work Service on our website.

About you

To thrive in this role you will have relevant experience of supporting adults, families and children/young people. You will be able to take a flexible and creative approach to problem solving. You will have excellent communication skills and be able to deliver presentations with confidence.

You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

It would be advantageous if you have experience of carrying out assessments, preparing plans, monitoring and reviewing outcomes.

There will be some travel required and therefore you will need to be able to drive and have access to your own car.

About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2024 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. 

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Further information about the role can be found via the Apply button.

If you have any queries or would like to speak to someone about this role, please contact Jayne Whitcher, Social Work Team Lead for an informal discussion.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. 

How to apply 

For more informaion and to apply, please click on the Apply button.

If you need any adjustments to support you with the application process, please contact us.

Closing date: Midnight on Sunday 25 January 2026. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications. 

Interviews: Face to Face, week commencing 02 February 2026

Contract Type: Full-time, permanent, 35 hours per week

Location: Hybrid (2-3 days per week in the London office; the remainder working from home) 

Reports to: Managing Director

Salary and Benefits: £45-60k depending on experience, plus discretionary annual bonus, 35 days leave per year (inclusive of bank holidays), a 6% employer pension contribution and the right to work from any location for up to 25 working days per year.

Career Progression: We want our people to flourish and grow whilst working for us, helping to contribute towards Future Advocacy’s continued success and impact. This is why we place a big emphasis on learning and development. There are potential future pathways for the right candidate to progress into a “Head of” role and beyond.

Why join us?

Future Advocacy is a global agency, based in London, Brussels and Berlin, that puts cutting-edge advocacy, campaigning and communications tools into the hands of individuals and organisations working to create a better future. 

We are highly skilled at:

• Designing winning advocacy and strategic communications strategies 
• Mobilising targeted and powerful campaigns for change
• Securing strategically important media coverage
• Digital and creative campaigns
• Research, analysis, policy development and writing 
• Training in all aspects of strategy, government relations, campaigning, and media work

We are proud to work for some fantastic clients seeking to make the world a better place. Current and previous clients include the Jamie Oliver Group; Movember; the Elton John AIDS Foundation; Brave Movement; Centre for Democracy and Technology; ECPAT International; Which?; WaterAid; Bite Back 2030; World Food Programme; Islamic Relief; Sarah Brown’s TheirWorld charity; Wellcome Trust, and the World Wide Web Foundation. 

Our small but mighty team is made up of people from 8 countries around the world, with experience in government, politics, NGOs, foundations, and the private sector - all motivated to drive positive change. Our Founder/CEO previously was Director of the ONE campaign across Europe for seven years, responsible for all ONE’s policy, campaigns, digital, media, and advocacy work. He was a key architect of the Make Poverty History Campaign; Movement Director for the anti-slavery organisation Walk Free; and an Executive Director of the UK Labour Party. 

The Role

Future Advocacy is looking for a Senior Consultant in Strategic Communications and Advocacy. This is a unique opportunity to take a leading role on high-impact projects within a small, dynamic organisation that values creativity, collaboration, and personal growth. We’re looking for a versatile and talented professional, who is excited to lead and contribute to meaningful strategic communications and advocacy initiatives for our brilliant clients.

What we’re looking for

As a Senior Consultant, you will:

• Lead and contribute to client projects
• Design and implement strategic communications strategies
• Drive forward media relations:
  • Spot news hooks and craft stories that land and secure media coverage 
  • Work on high-impact opinion pieces with our champions 
  • Secure broadcast opportunities for key spokespeople 
• Develop and execute UK and global government relations strategies, and meet with decision-makers
• Help to maintain extremely high writing quality across the organisation including on social media
• Line-manage team members, supporting their growth, development, and impact while fostering a positive, collaborative, and empowering team environment
• Oversee our monitoring platform subscriptions and support colleagues who regularly use them
• Contribute to business development, including writing proposals and budgets for new projects
• Contribute to modelling and strengthening our culture
• Undertaking additional tasks as needed

Requirements

We would love to hear from you if you meet the criteria below:

• At least 5 - 10 years of proven success in strategic communications
• A flair for storytelling, with proven excellent media relations skills and connections with UK and/or international media
• A sharp political nose and strong political literacy, with an excellent grasp of key UK political actors, power dynamics and how narratives shift.
• Exceptional writing and verbal communication skills in English
• Ability to work both independently and collaboratively as part of a team, in a fast-paced environment, while also being a generous and collaborative team member
• Enthusiasm, flexibility, and ability to manage competing priorities 
• Strong capability to represent the organisation to high-level individuals and clients
• Experience in line managing and nurturing team members
• Experience in effectively managing projects
• Undergraduate degree or equivalent 

Nice to Have:

• Experience in designing and delivering government relations and advocacy strategies - including engaging with decision makers
• Experience working in international development
• Experience using media monitoring tools
• Proven experience in managing client relationships, acting as a trusted point of contact and ensuring work is delivered to a consistently high standard
• Experience in, and enthusiasm for, using AI tools ethically for advocacy, campaigns, communications, and research

Our Culture

Our culture and values are very important to us, allowing us to thrive in a fast changing world. The key values that drive us at Future Advocacy are:

• Always Learning: We constantly strive to improve the work we do, as a team and as individuals.
• Impactful: We define success in terms of the impact our work has on making the world more equal, sustainable and more prosperous.
• Supportive: We are open, responsive, positive and supportive to each other and to others.

Apply for this Job

Please apply below, with a CV and cover letter.

The deadline for applications is 11.59pm on 8 February. 

Shortlisted candidates will be invited to complete a short online assessment, and if successful, first round interviews will be held (online) the week beginning 23rd February.

If we’re both excited to proceed, second interviews will be held in person, where we will ask you to complete a written task.

Future Advocacy is committed to equal opportunities. We welcome applications from individuals regardless of their race, ethnicity, sexual orientation, religion, age, gender, or disability.  We particularly encourage applications from members of groups that are currently under-represented in our organisation, including people from Black, Asian and minority ethnic backgrounds. 

We are happy to discuss flexible working and other adjustments on a case by case basis.

The SMCA, a small charity, runs a successful  community Hub.  We have a small staff team who deliver a range of exciting activities, events and projects.  We work hard to ensure that there is something on offer for everyone in the community and are constantly developing new and exciting programmes.

We are looking for an exceptional individual to join us.  Experience in community development, working with children and young people or seniors is welcomed, but most importantly is willingness to get involved, confidence to lead on some activities and projects, flexibility - our days are often full of unforseen tasks/actions that need to be carried out.

You need to be a great communicator and really enjoy working with people.

If this post interests you then please get in touch.

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Community Outreach Worker (ConnectU St Albans)
Reference: 322
Salary: £26,000 - £27,000 per annum, pro rata
Hours: Part-time, 15 hours a week over 3 days (Flexible) (Friday is mandatory)
Contract: 1 Year
Reports to: Community Support Service Team Leader
Working base: St. Albans

About the Service

The ConnectU St Albans programme is a partnership-led initiative designed to address key social, economic, and health needs primarily those in Park Street and London Colney, as well as Chiswell Green, Sopwell and Cottonmill. Provide primary and secondary contact details to ensure continuity and responsiveness. Through a coordinated and targeted approach across Health and Wellbeing, Employment, and Community Engagement, the programme will expand vital services into underserved areas, while strengthening existing support to vulnerable groups.

The purpose of the Hertfordshire Mind Network Community Outreach Worker ConnectU St Albans role is to:

• Expand employment, health and wellbeing, and community engagement services into priority areas: Sopwell & Cottonmill, Park Street & Chiswell Green, and London Colney.
• Strengthen existing service provision for financial advice, food security, and homelessness support.
• Build strong local partnerships, volunteer networks, and stakeholder relationships.
• Deliver measurable outcomes for residents, with a focus on those experiencing deprivation and marginalisation.
• To provide advice, information, onward referral and holistic support to clients with coexisting drug and alcohol difficulties, mental ill-health, these will be clients who are presenting to the Police, Anti-Social Behaviour, Tenancy Enforcement, Housing and Environmental Health Services within Hertfordshire.
• To ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
• To remain a source of independent support for all clients.
• Embed a person centred and solution focused approach in all aspects of the role.
• To raise greater awareness of complex needs and the effects of Adverse Childhood Experiences (ACEs) amongst local service providers. Supporting them to gain confidence in working positively and consistently with people who have multiple needs.

Key Responsibilities

• Encourage and support clients to participate in group activities, workshops, and community-based mental health programs.
• Provide employment-related support as part of mental health and wellbeing recovery services, including goal setting, job readiness, and workplace adjustment support.
• Assist clients in developing CVs that reflect their strengths, skills, and recovery goals, supporting confidence and readiness for employment.
• Engage individuals with early-stage mental health needs or employment barriers through accessible, community-based support delivered in partnership with local organisations near client’s homes.
• Encourage and support clients to access volunteering opportunities that build skills, confidence, and community connection.
• Work from the local food bank every Friday from 10:00am–12:00pm as a point of contact for individuals to access support and information, including referrals and signposting to appropriate services.
• Hold a caseload proportionate to working hours, delivering support through home visits and community-based interventions.
• Provide practical support by transporting clients to external appointments to reduce barriers to access and promote wellbeing.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Eligibility for blue light card.
• Health cover (after 6 months employment) - compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is 30th January 2026
Interviews to be held on a rolling basis at our Watford well-being centre
N.B. Please quote reference number 322 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

As the leading specialist mental health charity for women who have experienced domestic abuse, Woman’s Trust’s mission is to help survivors to overcome the devastating mental health impact of domestic abuse.

We are seeking a Counselling Support Group Administrator to join our service delivery team. This is a fantastic opportunity for an experienced professional who is looking to make a real impact on women and children’s lives.

About Woman's Trust

The charity, established almost thirty years ago to meet the gap in specialist mental health services, is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.

Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awareness-raising workshops and training for professionals, building on our research and policy to improve systems nationally.

About you and how to apply

As a skilled and compassionate Counselling Support Group Administrator, aligned with our feminist ethos and the needs of our service users, you will provide high-quality administrative support to the delivery of counselling and support group services for women affected by domestic abuse. You will bring experience in service administration within a sensitive or trauma-informed setting, with the ability to manage referrals, coordinate sessions, maintain accurate records, and support counsellors and volunteers through effective scheduling and communication.

You will play a key role in supporting the smooth running of services, including monitoring attendance and outcomes, maintaining safeguarding and confidentiality standards, and ensuring compliance with organisational and funder requirements. You will also contribute to service improvement by supporting reporting, data collection, and administrative processes that enable the ongoing development and effectiveness of counselling and support group provision.

If you are looking for a new job opportunity whilst making a real impact on women and children’s lives, we want to hear from you!

To apply, please send your CV and a cover letter of no more than 2 pages outlining your experience, skills, and knowledge, relevant to this post.

Closing date for applications: To be considered on a rolling basis.

Interviews: To be held on a rolling basis.

This post is open to female applicants only, in line with the Equality Act 100 pursuant to Schedule, 9 Part 1 applies. We particularly welcome applications from women from black and minoritised, and disability communities.

Part-time - 21 hours per week (other flexible arrangements will be considered)

Circa £27,000 per annum (circa £45,000 per annum full-time equivalent)

Permanent

Working from home with travel across London boroughs

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as a colleague within the Rights Respecting Schools Team.

With knowledge and experience of child rights education in school settings, you will play a key role in the implementation of the RRSA in London. Liaising with colleagues and London Boroughs, you will recruit schools to the Programme, currently funded for London state schools by the Mayor of London’s Violence Reduction Unit. You will support schools by delivering our online training, conducting accreditations and writing supportive and developmental reports.

The successful applicant will have:

• Excellent knowledge of the CRC, the UK education landscape and the challenges facing school leaders at this time.
• Well-developed ICT and communication skills and a clear capacity to engage, motivate and support schools to progress on their rights respecting journey.
• High levels of personal drive and motivation with a proven commitment to effective teamwork and delivering positive change for children.

Act now and visit the website via the apply button to apply online.

Closing date: 9am, Monday 26 January 2026.

Interview date: Friday 6 February 2026 via video conferencing (MS Teams).                 

In return, we offer:

· excellent pay and benefits (including generous annual leave and pension contributions, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children throughout the UK

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process. 

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for an enhanced criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)