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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role: This is a rewarding role where every day brings the opportunity to make a positive difference to people's lives. We regularly receive testimonials from service users describing the life-changing impact of receiving support from our caseworkers in the National Road Victim Service.
Working location: mostly remote work with some travel required. Based in the north/central area of the South West region you will deliver a face-to-face service to clients in their own home or safe meeting place across the Dorset, Avon, Somerset, Gloucestershire and Wiltshire area as well as providing support by Teams, phone, email or other means to suit the service user. We take a person-centred approach so the amount of travel will vary depending on your caseload at the time. You’re in control of your own diary.
Why this role is important: Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with some home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes.
About Brake: Brake is a renowned and respected road safety charity with a 30-year history dedicated to supporting people affected by road crashes and advocating for safer streets.
You'll join a closely knit team of fellow caseworkers, each using their individual experience and skills to provide person-centred support to victims. This provides a ready-made peer group who share best practice and knowledge and support each other so, in turn, they can best support road victims. There's no sugar coating it, this isn't an easy role, it requires a special type of person with strong resilience, but the reward is a strong sense of purpose, every day. You can’t pour from an empty cup, so we have strong support systems in place to support our caseworker's wellbeing, including clinical supervision.
What we offer:
· A generous 35 days of annual leave (including bank holidays and 3-day end of year shutdown)
· Birthday day off
· Flexible working (choose a working pattern to suit you between the hours of 8am-6pm Mon-Fri)
· Enhanced sick pay and compassionate leave
· Death in service benefit
· Pension
· Employee Assistance Programme
· Clinical supervision and excellent support
· A rewarding role with purpose
· Be part of a skilled, friendly team with an engaged Board of Trustees
· Opportunity to attend prestigious events such as the Brake annual reception and awards (if you want to)
Who we're looking for
Full training will be provided under the guidance of our dedicated Training Officer. Our induction program has been developed to equip caseworkers with the skills they need to provide high quality support to road victims and covers topics such as being trauma-informed, safeguarding and risk management. We're open to candidates from all sorts of backgrounds, as long as you're a compassionate, self-starter with a background in providing high-quality emotional support and advocacy. Your experience in roles within the NHS, any health and social care, road safety, counselling, lived experience or any type of casework could make you an ideal candidate.
Essential Requirements:
- A full, clean UK driving licence and access to your own vehicle (travel expenses are reimbursed)
- Resident in the north/central area of the South West Region.
- Experience delivering frontline support, preferably involving sudden bereavement or heightened vulnerabilities.
· Strong advocacy and research skills to liaise with multiple organisations on behalf of service users.
- Competency in I.T skills to work remotely.
Desirable Experience:
Comprehensive understanding of the processes involved in the criminal justice system and coronial process
Equality, Diversity & Inclusion: Brake is passionate about creating an inclusive workplace that values diversity. We’re committed to supporting employees to achieve a good work/life balance and flexible around caring commitments. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.
Apply now: If you're up for a new challenge and have the skills, apply now by sending your CV and cover letter. We'd like to get to know the real you through your application, not an AI version. If you do use AI to write your cover letter, please check it and make sure it reflects who you are. We encourage cover letters in alternative formats such as videos or presentations.
Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at screening/interview.
An enhanced DBS check is required due to the sensitive nature of our service.
Questions? If you would like to discuss the role further, please get in touch, we'd love to chat.
If writing a cover letter isn't your thing, why not send us a short video telling us why you'd be a great fit for our charity?
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.

The client requests no contact from agencies or media sales.
About Hatch
Hatch exists to level the playing field in entrepreneurship. Talent is distributed equally across society, but opportunities are not. Too many people with ideas, ambition and drive never get the chance to turn them into thriving businesses.
We are a team of 20 passionate changemakers, working alongside underrepresented founders across the UK to help them imagine, launch and grow sustainable businesses. Our work is rooted in belief in human potential, practical support and deep connection to the communities we serve.
In early 2026, Hatch will launch its first three-year fundraising campaign - a defining moment that will allow us to back more founders, push boundaries and create lasting change. This role sits right at the heart of that ambition.
The role
This maternity cover role offers a meaningful opportunity to help secure the funding that makes our work possible at a pivotal point in Hatch’s journey.
Reporting to the Director of Fundraising & Engagement, you will lead the delivery of Trusts & Foundations, Statutory and Major Donor fundraising, while managing our inspiring partners, you will build new income pipelines aligned to Hatch’s pioneering programmes. You will also support the launch and early delivery of our three-year fundraising campaign.
Alongside hands-on fundraising, you will line manage, mentor and develop the Fundraising Manager, helping to build confidence, capability and strong, future-focused fundraising practice.
What you’ll be doing
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Securing transformational funding from Trusts & Foundations, Statutory and Major donors, enabling more underrepresented founders to turn ideas into sustainable businesses.
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Building and stewarding a strong pipeline of opportunity, ensuring Hatch can grow its reach and respond to demand with confidence.
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Crafting and delivering compelling proposals and presentations that bring Hatch’s mission, impact and ambition to life and inspire partners to invest in change.
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Caring for and deepening funder relationships through thoughtful, high-quality account management, reporting and ongoing engagement.
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Helping launch and build momentum for Hatch’s first three-year fundraising campaign, a pivotal moment in scaling our impact.
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Strengthening people, processes and systems, so fundraising at Hatch is effective, ethical and continually learning.
About you
You are someone who believes deeply in fair access to opportunity and understands the power of funding to unlock long-term change.
You may be motivated by seeing ideas become reality, by helping others succeed, or by building partnerships that genuinely matter. You bring care and intention to your relationships, and you want funders to feel proud of the impact their support enables.
You’ll bring experience securing six figure gifts within the charity or not-for-profit sector, alongside strong proposal writing and relationship-building skills. Just as importantly, you are thoughtful, collaborative and committed to doing fundraising in a way that is ethical, inclusive and values-led.
You enjoy mentoring others, sharing knowledge and building confidence. You’re organised and proactive, but also reflective, keen to learn, improve and adapt in a fast-moving environment.
If you’re excited by the chance to contribute your skills to work that creates real opportunity for people too often excluded, this role could be for you.
We warmly welcome applications from people with lived experience of the barriers our founders face. If you are excited by this role and our mission, but do not meet every requirement listed, we encourage you to apply – we value potential, perspective and a willingness to grow as much as experience.
Applicants must have the right to work in the UK and be based in the UK for the duration of the role.
Interested?
Please submit your application on the Hatch portal, sending your CV, and answering the two questions below
1) Please describe a six- or seven-figure partnership that you personally secured. What motivated the funder to invest, how did you build and steward the relationship, and what does this experience say about your approach to fundraising and why we should recruit you for this role?
2) Please share a funder you believe Hatch should prioritise approaching, and why? Please reflect on how our mission aligns with their values, and how your experience would help turn that alignment into a successful funding partnership.
We are only accepting applications via the portal, which is accessible on our website. Please note - we will not consider any applications unless they include a CV and a cover letter that responds to the points above, and/or if they have not been submitted through our application portal.
If you have any questions or need any help with your application, please contact us via our website (recruiters will be politely turned away).
Closing date 5pm on 2 February 2026.
Interviews (2 stages), will take place on 10 and 11 February 2026.
If you would like a confidential conversation about the role before applying, you’re very welcome to contact Shelagh Paterson, Director of Fundraising & Engagement, for an informal discussion.
The client requests no contact from agencies or media sales.
Salary: £38,000 per year
Contract Type: Permanent
Location: UK (minimum 2 days per week in the London office)
Work Pattern: Full-time, 37.5 hours per week with the opportunity for flexible working hours
Reporting To: Head of Marketing and Communications
HOW TO APPLY
Please submit an anonymised CV and covering letter (please remove any identifying details such as name, address, photos) by midnight on 18th January via the Workable link. Your covering letter should outline:
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Your motivations for applying to this role and what about our mission resonates with you
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How this role fits into your career plans
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Experience (professional, voluntary or lived) that makes you a great fit for this role in line with our values and the criteria outlined in this job description.
INTERVIEW STAGES
The selection process will consist of three stages (dates will be confirmed with shortlisted candidates):
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First-round interview w/c 26th January
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Second-round interview w/c 2nd February
Candidates will be asked to prepare a presentation (10–12 minutes maximum) on a strategic partnership communications plan. Candidates should allocate no more than 3 hours to prepare this task.
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Final interview with the CEO
ABOUT THE ROLE
Mission 44 exists to drive change and build a fairer, more inclusive future for young people around the world. As our work and partnerships continue to grow, so does our ambition to tell powerful stories that shine a light on the barriers young people face, champion solutions, and inspire meaningful action.
The Communications Manager will be central to this mission, leading high-impact communications across brand and corporate partnerships, media, and talent to amplify Mission 44’s visibility and impact. This is a unique opportunity to collaborate with global brands like Formula 1, lululemon, Hot Wheels, and HP on bold campaigns that drive real change for young people.
The role will lead and manage communications across Mission 44’s brand and corporate partnerships, acting as the primary contact and fostering long-term, trusted relationships. The role will develop and execute integrated communications plans, deliver compelling storytelling, and collaborate with internal teams and partners - including Lewis Hamilton Ventures - to amplify impact, drive engagement, and support organisational objectives.
The role also supports media relations, managing the day-to-day delivery of our media agency partnership to secure high-quality coverage, and playing a central role in talent engagement, connecting key talent to meaningful campaigns and moments that elevate Mission 44’s mission globally.
ROLES AND RESPONSIBILITIES
BRAND & FUNDRAISING COMMUNICATIONS (70%)
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Manage communications across Mission 44’s portfolio of brand and corporate partners, serving as the primary contact.
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Build and maintain trusted, long-term relationships with partners to strengthen engagement and impact.
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Develop and implement integrated communications plans (owned, earned, paid and shared) that support brand growth, income generation and organisational objectives.
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Identify and deliver compelling storytelling opportunities that highlight shared initiatives and drive visibility of the partnership.
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Collaborate closely with Events, Partnerships, and Philanthropy teams to create donor-facing materials, campaign messaging, and communications support for key activities and moments.
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Work in partnership with Lewis Hamilton Ventures to maximise strategic partnership opportunities and amplify Mission 44’s impact.
MEDIA RELATIONS (20%)
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Account manage the day-to-day relationship with Mission 44’s media agency, ensuring the delivery of high quality media coverage (reactive and proactive) to meet organisational objectives.
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Build and maintain strong relationships with journalists and key media contacts where necessary.
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Monitor, evaluate and report on media coverage and performance, delivering regular insight and recommendations to the senior leadership team.
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Support crisis communications and reputational risk management as required.
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Work closely with the founder’s brand and communications team on joint high-profile press moments.
TALENT ENGAGEMENT (10%)
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Support talent engagement including strategy development, recruitment and ongoing engagement.
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Work cross-teams to identify and deliver opportunities for talent involvement across communications, fundraising, campaigns and partnerships.
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Support key moments where talent can meaningfully amplify Mission 44’s mission and impact.
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Monitor, evaluate and report on talent engagement activity to inform future strategy.
ABOUT YOU: SKILLS AND EXPERIENCE
ESSENTIAL
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Experience in the non-profit, social impact, or corporate social responsibility sectors.
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Proven experience working across communication channels (owned, earned, paid, and shared).
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Experience delivering brand and corporate partnership communications and integrated plans that drive income, brand growth, and organisational objectives.
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Strong written and verbal communication skills, with the ability to craft compelling storytelling for diverse audiences.
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Ability to build and maintain trusted, long-term relationships with corporate partners and media.
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Strong project and stakeholder management skills, managing multiple campaigns and priorities simultaneously.
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Analytical skills to evaluate communications impact, provide recommendations, and optimise strategies.
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Confident engaging with high-profile partners, media, and talent - adapting to different situations
DESIRABLE
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Experience working with global or high-profile brands.
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Experience working with high-profile talent
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Experience supporting crisis communications and reputational risk management.
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Background in event communications, stakeholder engagement, or collaborative campaign delivery.
PERSONAL QUALITIES
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Passionate about creating a fairer, more inclusive, more compassionate future for young people around the world
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Strategic thinker with creative storytelling and problem-solving skills
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Highly organised and proactive in managing complex projects
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Collaborative, able to work effectively across teams and with stakeholders
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Solutions-oriented, with the confidence to propose bold ideas
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Committed to embedding equity, diversity, and inclusion in all work
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Resilient with demonstrated ability to work in a fast-paced environment.
The client requests no contact from agencies or media sales.
Philanthropy Lead
CAP celebrates the value of diversity and our aim is for our workforce to be as inclusive as possible as well as representing the communities we serve. With this in mind, we welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from candidates from black and ethnic minority backgrounds. We are committed to continue building an environment that embraces diversity and includes all.
Context
We are building a church-based movement against poverty, delivering the right messages at the right times to inspire action and support. Our goal is to strengthen the CAP supporter and church movement as we roll out our 2026 messaging: Poverty stops with us.
As a directorate, we call people to action. We invite members of the movement to:
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Get help
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Access the help they need when they are facing or vulnerable to financial crisis.
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Give financially
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Have abundant lives which generously share with others.
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Partner with us
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Be actively involved in the end to UK poverty as a partner, coach, volunteer or client.
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Advocate for those in poverty
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Belong to a shared vision that advocates for those most in need: a local and national movement.
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Prayerful discipleship
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Become followers of Jesus, living a life of discipleship where we pray for those in need.
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We are driven to raise the necessary funds and partnerships needed to achieve CAP's vision of transformed lives, thriving churches, and an end to UK poverty. We collaborate with other fundraising and communications teams to provide a fantastic and rewarding supporter experience.
Purpose
The Philanthropy Leads, reporting to the Head of Philanthropy, are responsible for inspiring new prospective, cultivating and stewarding high-value donors into greater involvement with Christians Against Poverty. They aim to draw supporters closer to the work we do, deepening their relationship and support of CAP. Income from CAP’s major donors is vital for the future expansion of CAP in the UK.
Each Philanthropy Lead may be allocated one or more area of Philanthropy engagement in order to specialise in, but will be expected to support in any area as required. Such areas include:
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Principle gifts
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Philanthropy prospecting and development
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Trusts and Foundations
Along with seeking direct support for the organisation Christians Against Poverty, there is also an expectation for the postholders to support the raising of funds for the wider movement, particularly for local Church frontline partners.
They themselves will be an experienced and confident relationship builder, communicator and fundraiser, cultivating relationships with high-value donors and partners to achieve ambitious targets.
Passion
Our supporters are more than donors, they are a crucial part of the work we do. We are passionate about ensuring our supporters feel connected, engaged, inspired and committed to tackling poverty in the UK through CAP. We want to give our supporters the best experience of Christians Against Poverty.
Role
Accountabilities:
Strategic Implementation & Fundraising
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Implementation of a strategic plan to significantly increase major donor income.
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Implement a comprehensive fundraising strategy for major donor income, aligned with CAP's overall strategic priorities.
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Execution of market research and competitor analysis to identify new funding opportunities and best practice in Philanthropic fundraising.
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Build strong relationships with key internal stakeholders, in order to identify points of engagement and draft appropriate funding bids.
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Represent CAP at high-level events and conferences to build relationships with potential donors and partners.
Major Donor Development
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Manage a designated caseload of high-net-worth individuals or trusts, cultivating deep and meaningful relationships.
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Conduct face-to-face meetings, personalised communications, and bespoke stewardship plans to cultivate and steward major donors.
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Develop compelling restricted funding projects to attract major donor investment.
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Implement a donor recognition program to acknowledge and celebrate major donor support.
Philanthropy Team Membership
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A member of the Philanthropy Team of our Mission and Movement Directorate.
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Providing peer support and development with other members of the Philanthropy Team, fostering a high-performing and collaborative environment.
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Work with the Head of Philanthropy to set ambitious targets and KPIs for the postholder, ensuring they are aligned with overall fundraising goals.
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Ensure the timely submission of funding applications and effective stewardship of grant and donor relationships.
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Implement robust systems and processes for donor relationship management, data analysis, and performance tracking.
Impact & Reporting
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Ensure that the CRM is updated with engagements, proposal submissions and engagement plans in a timely fashion.
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Develop compelling narratives and impact reports that effectively communicate the impact of major donor support.
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Track and analyse key performance indicators (KPIs) to measure the effectiveness of fundraising efforts and identify areas for improvement.
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Provide regular updates on fundraising progress to the Head of Philanthropy.
Innovation & Best Practices
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Stay abreast of current trends and best practices in major donor fundraising.
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Implement innovative fundraising strategies, such as engaging new philanthropists, digital engagement, corporate engagement and high-impact events.
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Evaluate philanthropy activities with the rest of the team and the Fundraising Insight & Innovation team to develop a deeper understanding of supporters and identify new prospects, making data-informed decisions.
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Champion a culture of continuous learning and improvement within the Philanthropy Team.
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Create opportunities for supporters to engage at a senior level and deepen their relationship with CAP, working with the CEO and other senior staff.
Communications & Campaign Management:
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Plan philanthropy initiatives that in order to produce excellent bids, proposals, events, and reports, delivered on time and within budget.
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Coordinate with the Brand and Digital Engagement teams to align messaging and campaigns.
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Ensure philanthropy plans align with brand guidelines and fundraising regulations.
Measurable Outputs:
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Implementation of an annual philanthropy plan that contributes to the wider long-term fundraising strategy.
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Deliver assigned agreed annual income targets for philanthropy which may include:
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Major Donor income
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Trusts & foundations income
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Corporate income
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Deliver key philanthropy targets including:
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Number of major donor prospects engaged and converted to a managed relationship
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% of major donor caseload met
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Number of trusts applied to
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Average gift size from major donors
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Culture:
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Clearly live out and embrace the cultural values of CAP.
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Clearly demonstrate a heart and passion for the charity.
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Sincere acceptance, understanding and practice of the Christian ethos and purpose of the charity.
Other responsibilities include:
Being willing to pray with staff and fully engaged with our Christ-centred culture.
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Encouraging friends, family and other contacts to support the charity through the Life Changer program, and other fundraising initiatives.
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Attendance at CAP staff conferences.
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Completing all compulsory CAP training within given timescales.
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This role falls within the scope of the FCA’s conduct rules, and you will be provided with training as to how these apply to the role. It is your responsibility to ensure that you follow these conduct rules.
The above job profile is a guide to the work you may be required to undertake but does not form part of your contract of employment. It may change from time to time to reflect changing circumstances.
Person
Education:
Essential:
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HND level or equivalent experience of critical thinking
Desirable:
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A relevant qualification in fundraising/marketing or equivalent in a relevant discipline (communications, sales).
Experience:
Essential:
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Proven track record of success in securing significant major gifts (5-6 figures) from high-net-worth individuals.
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Minimum 3 years of experience in high-value fundraising.
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Demonstrated ability to build and maintain strong, long-term relationships with high-net-worth individuals.
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Exceptional interpersonal, communication, and presentation skills.
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Strong strategic planning, analytical, and problem-solving skills
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Strong understanding of fundraising best practices and regulatory requirements.
Desirable:
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Experience of managing budgets for projects and campaigns.
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Knowledge of fundraising databases and CRM systems and Salesforce in particular.
Skills/ Abilities:
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A proven fundraiser who can inspire, influence and deliver results
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Strong negotiation and influencing skills, particularly in securing philanthropic support and building partnerships
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Excellent interpersonal skills to build strong and collaborative relationships with internal and external stakeholders
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Excellent and passionate written and verbal communication skills
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Highly organised and able to manage competing priorities
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Strong financial literacy, including experience managing budgets, tracking performance and forecasting income
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Able to analyse complex situations, identify challenges, and make sound, data-driven decisions
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A high level of emotional intelligence
Christian Commitment:
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The candidate must be able to give both verbal assent to and practical demonstration of Christians Against Poverty’s Statement of Faith and Core Values.
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Must be able to actively participate in prayer and worship, whether individual, small group or corporately, as an expression of their own personal faith and in line with CAP’s Statement of Faith.
All adults working in or on behalf of CAP have a responsibility to safeguard and promote the welfare of children and adults. This includes:
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A responsibility to ensure a safe environment in which CAP services can be delivered.
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Identifying children and adults where there may be safeguarding concerns.
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Following the CAP Safeguarding policy in addressing any concerns appropriately.
The client requests no contact from agencies or media sales.
Saferworld is recruiting a Finance Manager, Afghanistan (UK based) to help keep our work effective, compliant and financially resilient in a fast changing operating environment. You will be the go to finance lead for the country programme, providing the insight and controls that enable teams and partners to deliver safely and with impact.
Working closely with the Country Manager and programme colleagues, you will lead budgeting, forecasting and financial performance management across projects and partner portfolios. You will ensure strong internal controls and legal compliance, and translate donor rules into practical, workable processes that support high quality delivery. A key part of the role is providing proactive support and capacity strengthening to partners so that financial management, documentation and reporting meet required standards.
You will also lead on timely, accurate internal and donor financial reporting, bringing clarity to decision making and strengthening risk management. If you enjoy combining technical expertise with collaboration, problem solving and partner support, this role offers the chance to make a tangible difference to how our Afghanistan programme operates and delivers.
Saferworld is unable to sponsor work visas. This role is based in London, UK, and applicants must have the right to work in the UK. As Saferworld does not currently have a presence in Afghanistan, applicants based in Afghanistan will not be eligible for this role unless they already have the right to work in the UK.
The client requests no contact from agencies or media sales.
We’re looking for a talented and purpose-driven Finance Manager to join Wiltshire & Swindon Community Foundation and help us make an even bigger difference in local communities across our county.
This is a pivotal role at the heart of our organisation. You’ll bring financial expertise, clarity and confidence to our work—helping us operate efficiently, meet our charitable obligations, and maximise the impact we create for the people and places we serve.
In this role, you will:
· Lead on budgeting, quarterly management accounts and financial reporting
· Prepare our Annual Report & Financial Statements and manage the audit process
· Oversee our finance systems (Xero, ApprovalMax, Salesforce, Power BI)
· Manage cashflow, banking arrangements and fund reconciliations
· Support donor reporting and investment oversight
· Ensure we meet requirements for Companies House, the Charity Commission and HMRC
· Line-manage and support our Finance Assistant(s)
About you: You’re aligned with our mission and values, passionate about strengthening communities, and keen to contribute your skills in a meaningful way. You’ll be:
· Fully qualified ACMA/ACCA/ACA or qualified by experience
· Experienced in a similar level finance role
· An excellent communicator with strong attention to detail and confidence managing a varied workload
· Experienced with accounting software (Xero desirable) and Microsoft 365
· Charity finance knowledge is helpful but not essential—we’ll support your development.
Why join us? You’ll be part of a small, supportive team who care deeply about what we do. We offer flexible working (30–37.5 hours) and a hybrid approach, with our office based in Devizes.
Closing date: 12 noon, Wednesday 14 January 2026
Please note, the full job description and person specification can be found in the recruitment pack.
For more information on the role, and for details on how to apply for this position, please read the recruitment pack in full available on our website.
If you want to use your financial expertise to help communities across Wiltshire and Swindon thrive, we’d love to hear from you.
Grow sustainable funding, forge partnerships & a create a culture of giving that helps meet local needs & empowers the voluntary sector.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Talking Money
Talking Money is an independent charity providing free, expert money advice across Bristol and South Gloucestershire. Our purpose, from a client’s perspective, is:
“Help me with my money worries in a way that suits me so I can get on with my life.”
We work holistically and person-centred, supporting people facing debt, poverty, rising living costs, poor housing and mental ill-health. Demand for our services continues to rise.
The opportunity
This newly created Fundraising Manager role is central to securing Talking Money’s long-term sustainability. Following funding changes, we are strengthening our income generation with a focus on trusts and foundations and corporate partnerships.
You will join a small, ambitious Leadership Team, shaping strategy while delivering income in a mission-driven organisation.
What you’ll do
- Lead and grow income from trusts and foundations, including multi-year funding
- Develop early-stage corporate partnerships aligned with our mission
- Write high-quality funding applications and reports
- Build strong, long-term relationships with funders and partners
- Track fundraising performance, forecasts and pipeline
- Work closely with colleagues to gather impact data and stories
- Contribute to Talking Money’s fundraising strategy
About you
You will be a confident, values-driven fundraiser with:
- A track record of securing income from trusts and foundations and/or corporate partners
- Excellent written communication skills
- Strong relationship-building skills
- The ability to think strategically while delivering operationally
- A collaborative and organised working style
- A commitment to equity, inclusion and whole-person support
Experience in small charities, individual giving or fundraising communications is welcome but not essential.
Why join us?
- Make a tangible difference to people facing financial hardship
- Shape a growing fundraising function
- Flexible, hybrid and part-time working
- A compassionate, values-led organisational culture
- Supportive leadership and realistic expectations
Benefits include 25–30 days annual leave (pro rata), 5% employer pension contribution, Employee Assistance Programme, health plan, and cycle-to-work and tech schemes.
How to apply
Please send:
- Your CV
- A supporting statement (max 2 pages)
Deadline: Thursday 15th January, 11pm
Interviews: Tuesday 20th January (in person)
Talking Money is committed to equity, diversity and inclusion and an inclusive recruitment process, we welcome applications from people under-represented in the charity and advice sectors. Adjustments are available throughout the recruitment process.
To empower and enable people to tackle financial challenges through advice, financial education and support
The client requests no contact from agencies or media sales.
The Salvation Army is recruiting a Head of Data Insight. This critical role will ensure that The Salvation Army maintains and increases its impactful presence as one of the top ten charities in the UK, and as a worldwide Christian Church that puts belief into action.
One of the UK’s most inspiring and best-known faith-based organisations, The Salvation Army, is looking for a Head of Data Insight who will be responsible for ensuring internal teams have the knowledge at their fingertips to make informed fundraising decisions and improvements across the supporter experience.
As Head of Data Insight you will lead your team to provide essential audience and financial insights, underpinning marketing and fundraising activities, with a key focus on building frameworks to monitor effectiveness, support financial reconciliation and foster a high degree of trust within the data function. The ultimate goal is to help ensure that The Salvation Army, as one of the most diverse providers of community and social services in the UK and beyond, can continue to do so in the future, by implementing a data insight strategy that underpins our ambitions for income growth and is absolutely right for our identity, brand and values.
To be successful in this role you will have;
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Substantial experience of delivering data insight within a complex organisation
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A confident people leader and collaborator
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Ability to influence at a senior level and inspire and motivate colleagues.
This is an exciting time to join The Salvation Army. If you are an ambitious experienced data insight expert looking for your next challenge and would like to play a key role in The Salvation Army’s income growth, this could be the role you’re looking for.
To apply:
To find out more and to progress an application, please download the Candidate Pack and email us to arrange a chat with the THINK Recruitment team. All suitable candidates will be required to undertake the selection process outlined in the Candidate Pack including those who express interest directly through the TSA website.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.
Location:
The Territorial Headquarters (THQ) are located in Denmark Hill, London, SE5 8FJ. We require the post-holder to work a minimum of 2 days per week from THQ.
Timeframes:
Role closing: midnight Tuesday 27th January – please ensure you have allowed time for a screening conversation with the THINK Recruitment team before the closing date
1st Stage interviews (virtual): Wednesday 4th February
2nd Stage interviews (in person): Thursday 12th February
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: 37.5 hours per week (negotiable and could be job share).
Contract: Fixed-term until 31.03.27.
Location: Hertfordshire - Working from home with options to work within local authority co-located spaces and expectations that there will be regular travel across the county to SafeLives offices in London & Bristol plus other locations across the UK as required.
Benefits: Travel expenses and subsistence provided for travel away from home, 25 days annual leave + bank holidays, contributory pension scheme, access to Employee Assistance Programme, childcare voucher and cycle to work scheme.
Hertfordshire County Council (hereby, The Council) and the Hertfordshire Domestic Abuse and Violence Against Women and Girls Partnership (hereby, the Partnership) are committed to strengthening the response to domestic abuse across the county. It is their ambition that anyone subjected to domestic abuse has access to right support for them, at the right time. The Council believe that those with lived experience, who may also have experience of using services, should have a say in how they are designed, developed, and commissioned.
The existing Co-Production Panel forms part of the Partnership’s governance structure, acting as a critical friend across the Partnership and supporting the delivery of the County’s Partnership Hertfordshire Domestic Abuse Strategy 2022-2025. The full Hertfordshire Domestic Abuse Strategy and Strategy Plan on a Page are published on the Domestic abuse posters, leaflets and strategy section of the Herts Sunflower Website.
SafeLives have been commissioned to facilitate the Partnership’s Co-Production Panel and support the development of a network of survivors with lived experience of domestic abuse in Hertfordshire, through their Authentic Voice practice model.
Key purpose of role:
- To truly transform the response to domestic abuse, we must place the experience of survivors at the heart of everything we do.
- Supporting the organisational commitment of SafeLives, and that of the Partnership, to Authentic Voice.
- Working within the Innovation team and alongside the Partnership to develop an influential panel, a powerful approach to gathering and amplifying survivor voices, challenging ‘them and us’ attitudes, you will have the skills and values to support and engage with survivors of domestic abuse.
- Coordinating the implementation of the Authentic Voice principles, embedding co-creation throughout the work of the Partnership.
- Establishing creative ways to reach out to survivors across Hertfordshire including those who have increased vulnerability or multiple disadvantage, those who are marginalised and others who have not yet found their voice.
- Ensuring all who want to have their voice heard, are heard and that what we learn from their lived experience shapes the response to domestic abuse in Hertfordshire and nationally.
- Demonstrating the value of expertise by experience to influence all stakeholders, breaking down perceptions of ‘them and us’ and uniting voices of experts by experience to keep families safe and end domestic abuse.
Further information about the role can be found in the Job Description which includes the Person Specification.
If you believe you have the qualities we have described, please take a look over the full job description and submit your 500-word cover letter and CV.
Closing date: 9.00am on 12th January 2026.
Interviews: w/c 12th January 2026.
As part of our commitment to become a Disability Confident Committed employer we are happy to accept alternative applications such as video, voice note etc
Please note that SafeLives reserves the right to close campaigns early if we receive a high volume of applications. To ensure your application is considered, we encourage you to apply as soon as possible, as no further applications will be accepted once the recruitment campaign has closed.
Hearing Dogs for Deaf People – Associate Director of Performance Marketing
Location: Hybrid working with some travel to Hearing Dogs offices in either Buckinghamshire or East Yorkshire.
Salary: £65-70,000 per annum.
Contract: Permanent, full-time hours.
Hearing Dogs for Deaf People, whose mission is build confidence, companionship and connection for people with hearing loss, is seeking a talented Associate Director of Performance Marketing to drive marketing activities that will help them expand their reach, mobilise support and build understanding and awareness.
Hearing Dogs for Deaf People has been creating life-changing partnerships between hearing dogs and deaf recipients since 1982. As well as acting as an ear to their partners and alerting them to sounds, the charity’s clever and expertly trained dogs help deaf people to live life with confidence and independence, whilst providing love, companionship and emotional support. This is coupled with the provision of emotional and practical support services for anyone with hearing loss.
Following on from a strategic review, the charity is now entering an exciting period of growth and expanding their Individual Giving Directorate, to enable them to transform many more lives across the UK.
Playing a pivotal role in supporting this growth, the Associate Director of Performance Marketing is a newly created and influential position with significant scope to shape how Hearing Dogs grows their supporter base, sustains their supporter and volunteer community and attracts more people to their services through impactful digital and multi-channel marketing. The postholder will lead marketing activity that is insight-led and audience focused to ensure that each campaign strengthens connection, builds loyalty and generates sustainable income. This includes being responsible for growing the charity’s flagship Puppy Sponsorship programme to increase value and volume, establishing a legacy marketing programme and identifying opportunities for cross-selling and deeper engagement across all products.
The ideal candidate will be a senior strategic leader responsible for driving individual giving growth and supporter retention through digital and multi-channel marketing. You will have a strong commercial, income generation and digital background, you will lead marketing that is insight led and have a deep understanding of how AI technologies can help the charity enhance performance. Advanced skills in using data, analytics and audience insight to shape strategy, optimise campaigns and measure impact will be essential, alongside strong leadership and people management skills, with the ability to inspire and develop high-performing teams. Finally, you will have excellent communication, influencing and stakeholder management skills at a senior level.
This is an exciting opportunity to help Hearing Dogs shape their future with the flexibility of hybrid working remotely and spending time at Hearing Dogs’ stunning offices, with friendly and passionate staff and their four-legged friends.
If you want to lead the pack and help deaf people live well with hearing loss Please download our Candidate Pack for further information [PDF], which includes details on how to apply.
Closing date: Monday 26th January, 9.00 am.
Employer: Community Rail Network
Salary: £43k-£51.5k pa, full time
Location: Home based / flexible or Huddersfield
We are seeking a dynamic director of policy and communications, to lead and develop our increasingly impactful external affairs activity. You’ll be sharing community insights and evidence with policy and decision-makers at national and devolved level, supporting a shift towards more inclusive and sustainable transport and mobility, while overseeing high-quality, inspiring member communications and thought-leadership, drawing on grassroots experiences.
About us
Community Rail Network is a national not-for-profit organisation supporting a growing ‘community rail’ movement, which helps communities get the most from their railways, promotes sustainable and inclusive travel, coordinates volunteering and place-making, and brings people together.
Community rail is made up of 76 community-based partnership organisations, and c.1,300 station friends volunteer groups and other community-led initiatives around Britain. Their activities range from creative projects for young people, to advising train operators on service improvements, to building travel confidence among marginalised groups, to biodiversity projects at stations, to promoting greener tourism by rail.
Our enthusiastic team of 24 works from home in different locations, but we come together regularly in person and online. We work collaboratively to support our members, provide training, events and resources, run campaigns, and champion community rail and its insights. We believe in developing our team and helping everyone reach their potential while having a good work-life balance.
About this role
This role is crucial for us, our members and their communities, especially at the current time, with our need to seize on the opportunities of rail reform and devolution, promote wider use of sustainable transport, and bring communities together. You will spearhead our external affairs strategy and plans, building political relationships, influencing decision-making and raising awareness of community rail and its insights, while ensuring effective communications with our members and helping them to have a voice locally and regionally. You’ll be striving to put community rail at the forefront of a shift towards more inclusive and sustainable mobility.
As a member of our senior leadership team, reporting to and working closely with our chief executive, you will manage a passionate team of four, ensuring collaboration with our other teams, partners and funders, and drawing on members’ insights.
Main responsibilities
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Lead the review, development and delivery of our communications, policy and insights strategy, working to position the community rail movement effectively, use its insights to influence policy change, and ensure our members are well-informed and have a voice;
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Further strengthen our advisory and influencing work with national, devolved and regional government, transport bodies, parliamentarians and other decision-makers, especially around rail reform, transport devolution and integrated, inclusive, sustainable transport;
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Ensure we’re engaging effectively with policy developments and opportunities, taking forward a programme of relationship-building, and identifying and engaging in relevant consultations, events and speaking opportunities, enabling community rail’s insights and experiences to be shared;
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Collaborate with partners in rail, government and the third sector to feed in our expertise on community engagement with rail, amplify our campaigns, and build opportunities for joined-up communications and policy work;
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Continually develop and disseminate our evidence base and insights on the social, environmental and economic value community rail delivers, and opportunities to create greater benefits for communities from rail and transport;
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Oversee high-quality, coherent and inspiring communications with our members and partners, promoting our work, and sharing news, opportunities, and good practice across the movement;
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Manage production of high-quality resources, case studies and reports that our members can use to enhance their impact and which showcase community rail’s impact;
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Lead and develop our media relations and awareness-raising PR, championing community rail and its messages on sustainable, inclusive travel and communities at national and regional level, while supporting members on local PR;
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Develop our online presence and reach, making full use of our website, social media, our Scenic Rail Britain campaign, and partners’ channels to celebrate and position community rail and grow its reach and impact;
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Oversee a calendar of creative and impactful campaigns that involve and empower our members, creating PR and engagement opportunities, including Community Rail Week;
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Play a key role in collective leadership, strategic focus and organisational development as a member of our senior leadership team, including through internal communications and cross-team working, annual planning, funder liaison and reporting, upholding our strategies and policies, and pursuing opportunities for continuous improvement.
Skills and competencies
- Strong leadership and management skills, including experience managing, developing and drawing on a multi-faceted team delivering complex campaigns or projects, and budget management;
- Excellent communication and external leadership skills; articulate, assertive, and with the ability to work diplomatically and persuasively with stakeholders at all levels;
- An understanding of public affairs, ideally in relation to community development, sustainability and/or transport, and a demonstrable ability to identify influencing opportunities, deliver thought-leadership, and engage with policy-makers, including sharing community insights;
- Politically astute, with awareness of and commitment to social inclusion, social justice and sustainability, and a good grasp of the importance of public transport sustainable travel, and community-led action, to these agendas;
- Understanding of political processes and experience of engaging with policy and decision-making, ideally at national, devolved and local levels;
- Sound knowledge of communication and marketing methods and channels, and ability to oversee messaging and targeting of public and professional audiences, and to align content across multiple channels;
- A demonstrable ability to think analytically and draw on statistical and qualitative research to construct robust, evidence-based arguments;
- Experience of working with the media and achieving coverage at national, regional and local level;
- Experience working collaboratively with partners and ideally funders to deliver communications and policy activity and forming professional networks;
- Excellent organisational skills, with the ability to work under pressure and meet deadlines while dealing with competing priorities, and to support team members to do so;
- IT literate with a good working knowledge of Office, the internet and social media;
- Appropriate qualifications and professional development demonstrating knowledge and skills in line with the above, and a commitment to ongoing learning and development.
Other information
As you will be home-based, we are flexible about your location. However, you will be expected to travel to in-person full team meetings quarterly (usually in West Yorkshire), and you will need to bring your team together (currently all West Yorkshire based) with similar regularity in between. Attendance at in-person events and meetings is also important. We therefore welcome applications from those with decent public transport links, not too far from a railway station, to enable journeys to be made sustainably.
This is a full-time position, 37 hours per week. We use a flexi-time system with core hours 10am-3pm, and are committed to being a flexible, supportive and understanding employer. This is a permanent position with a probationary period of six months.
Community Rail Network is an equal opportunities employer. We welcome applications from disabled people and Black, Asian and other minoritised groups, who meet with the skills and competencies for this role. We will provide reasonable adjustments for interviews as required.
Championing the community rail movement | Connecting people and their railways | Creating inclusive, empowered, sustainable and healthy communities
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As our Events Assistant you have an exciting opportunity to join our developing charity. Working closely with the Events Manager, volunteers and a small team of colleagues, we are looking for an enthusiastic and committed individual to provide efficient and strong administration and coordination for both existing and new supportive events for bereaved parents and adult siblings. This role also involves supporting the volunteers who facilitate online groups, in-person retreats, support days, and supportive walks.
For this varied and busy role, we are looking for a highly organised individual with excellent interpersonal, written and IT skills. You will be comfortable working across multiple projects, be able to prioritise effectively and manage your time well in this part-time position, as many projects are time sensitive. You will have some experience in event administration and coordination and be able to learn new processes quickly. Excellent attention to detail is essential in this role and you will also be able to build successful relationships with volunteers and staff. The role requires a high degree of flexibility, including a willingness to work some evenings and weekends. You will work closely with colleagues while also using your own initiative to work independently and complete time sensitive tasks.
Benefits include:
* Employer pension contributions at 3% of salary
* 5 weeks/25 days (FTE) annual leave (plus bank holidays)
* Personalised training and development budget
* Additional wellbeing/mental health days plus personal wellbeing budget
* Flexible working arrangements
Please note that this role is not involved in fundraising events.
We value diversity and inclusion and actively support an inclusive culture. We welcome and encourage applications from individuals from all backgrounds, especially those from underrepresented groups and bereaved individuals.
This role is open to applications from bereaved or non-bereaved individuals. However, in line with our policy for our volunteer team, we request that any bereaved parents or siblings considering applying for this paid Events Assistant role are at least 4 years bereaved to enable time to be given to your own loss and grief.
The Compassionate Friends (TCF) is the UK’s only national charity providing peer support to bereaved parents whose child, of any age (from 1 month old to an adult child), has died from any cause. We also offer support to bereaved adult siblings and grandparents.
Via over 300 trained and supported volunteers, bereaved parents, adult siblings and grandparents themselves, we support over 25,000 bereaved parents each year through peer support offered in person, over the telephone, by email, online, and in print.
The client requests no contact from agencies or media sales.
Head of Donor Stewardship and Legacies
Wiltshire & Swindon Community Foundation
Devizes / Hybrid • £42,000–£46,000 Depending on experience •Full-Time, 37.5 hours per week
Are you passionate about building lasting relationships and seeing generosity make a real difference? Wiltshire & Swindon Community Foundation is looking for an experienced fundraiser to lead and grow our individual giving and legacy programmes.
This role is central to creating a vibrant culture of giving across the region while helping deliver our 2025–2030 strategy. You’ll develop meaningful, long-term relationships with supporters and strengthen our Friends of the Foundation offer, inspiring generosity through thoughtful stewardship and engaging communications.
Wiltshire & Swindon Community Foundation is seeking an experienced and motivated Head of Donor Stewardship and Legacies to lead and grow our relationships with individual donors. This role will be central to developing a culture of philanthropy across Wiltshire and Swindon, contributing directly to the delivery of our 2025–2030 organisational strategy. The postholder will build strong, meaningful relationships with supporters, develop a compelling individual giving programme (including strengthening our Friends of the Foundation offer) and legacy programme This role requires a confident fundraiser with strong stewardship skills, excellent communication, and a deep understanding of the Fundraising Regulator Code of Practice.You will be familiar with developing mailed and emailed communications but also with building relationships both face to face and over the telephone with supporters, specifically with older supporters.
Why join us?
You’ll be part of a small, supportive team who care deeply about what we do. We offer flexible working and a hybrid approach, with our office based in Devizes.
For more information about our current vacancies, and our commitment to Equity, Diversity, and Inclusion, please visit our website.
Closing date: 12 noon, Friday 30 January 2026
Please note, the full job description and person specification can be found in the recruitment pack, on the recruitment page on our website, where you can also apply for this role.
If you have experience in individual giving and want to help transform local communities, we’d love to hear from you.
Grow sustainable funding, forge partnerships & a create a culture of giving that helps meet local needs & empowers the voluntary sector.
The client requests no contact from agencies or media sales.
Job Purpose
• The hospital to home service works collaboratively with hospitals to support people
when they are discharged from hospital to return home. As a Hospital to Home
Outreach Worker you will provide temporary practical and emotional support to service
users within their home and make sure they understand the care and treatment choices
available to them. The service is time limited, usually up to 4 or 6 weeks, to adjust and
settle back in their homes.
Key Tasks
• Assess the needs of service users either in hospital before discharge, or in their homes,
and understand what barriers and enablers there might be to moving home.
• Aid the discharge process and improve patient experience through tasks such as:
• Key cutting
• Co-ordinating with colleagues for the setup of the home environment
• Checking heating, electric and gas is functional prior to discharge
• Allowing access to the property for cleaning/repairs
• Provide (and/or arrange) the practical and emotional support needed to enable
service users to move home and/or remain safely at home.
• Be vigilant and make referrals/signpost for additional needs that our wider team, or
partners can support. E.g. for benefit checks, energy advice, carers support,
befriending.
• Help maximise service user independence by adopting an enabling approach.
• Develop a listening and caring relationship with the service user and their
families/carers.
• Provide domestic practical support within the home such as:
• Light cleaning,
• Washing (e.g. bedding),
• Changing bed sheets etc.
• Prepare and service drinks and simple meals with or for the service user customer
ensuring nutritional needs are met.
• Accompany service user outside the home e.g. hospital/GP appointments etc.
• Support customers with other tasks e.g. making telephone calls on their behalf,
reading and responding to correspondence, completing simple forms (training will be
provided) as directed by the customer etc.
• Ensure services provided by AUKEL in the community are safe and person centred.
• Report safeguarding concerns, in accordance with AUKEL safeguarding procedures.
• Work within AUKEL’s expectations of professional boundaries and confidentiality.
• Provide cover in the case of sickness and annual leave periods of colleagues.
• Support service user reviews, ensuring all visiting information is uploaded on to
AUKEL’s organisational case management system.
• Meet with volunteers to provide support and guidance.
• Work with a range of professionals including:
• Supporting health and social care professionals with patient discharge
• Liaising with the hospital health and social care professionals (e.g. Social Workers) to
facilitate smooth supported discharge.
• Handypeople & contractors
Administration
• Input all records, reviews, and visiting information to service user’s case notes in a
timely manner to maintain up-to-date and accurate records on AUKEL’s case
management system (currently Charity Log/Call-round App).
• Report all “no access” failed visits, or changes in service users’ condition or
circumstances in accordance with AUKEL’s policies and procedures.
• Ensure service user comment sheets are completed.
• Support the return of customer comment sheets and general feedback in respect of
your own service users.
Quality
• Ensure services provided in the community are delivered in line with the Care Quality
Commission (CQC) principles.
• Deliver all work in line with AUKEL quality mark standards.
• Commit to undertaking the Care Certificate, if not already held or in possession of NVQ
level 2.
• Complete essential training as required by AUKEL to provide safe services.
Liaison
• Work in collaboration with other agencies providing support within the customer's
home.
• Work under the direction of the service manager and project officer/s.
• Represent AUKEL and participate in appropriate external meetings and events to
remain aware of local, regional, and national issues affecting quality and compliance
issues affecting care and home support services.
General
• Meet regularly with your line manager for support, supervision, and appraisal.
• Attend team and staff meetings, (and other meetings) as required.
• Undertake any other duties within the competence of the post holder as may be required
from time to time for the continued smooth running of AUKEL.
• Complete any training which is required to fulfil the role.
• Carry out the duties of the post in accordance with AUKEL policies and procedures
including Equal Opportunities, Mental Capacity, Deprivation of Liberty, Food Hygiene,
Health & Safety, Confidentiality, Complaints, GDPR (General Data Protection Regulation),
Safeguarding Vulnerable Adults etc.
• Work within AUKEL’s expectations of professional boundaries and confidentiality
Functional Links
• The post holder reports to the manager.
• Close working with NHS health & social care professionals.
• Close working with external partner agencies e.g. Age UK Redbridge, Barking & Havering, and
Age UK Waltham Forest.
• Close working with AUKEL internal departments e.g. information and advice, advocacy, Take
Home & Settle services, and volunteering department etc.
Person Specification
Research shows that while middle class white men tend to apply for job when they meet around 60% of the
criteria, women, people from the global majority, and people from other marginalised groups that
encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have
what it takes, but don’t meet every single aspect of the job description, please still apply!
Experience
Essential
• Experience of one-to-one work with vulnerable service users, including those with multiple issues and needs either through paid or unpaid position.
Desirable
• Care Certificate or CQF Diploma NVQ Level 2, or equivalent, in Health & Social Care.
• Experience of working collaboratively with external partners.
Knowledge & Understanding
Essential
• Understanding and commitment to empowering individuals to reach their full potential.
• Understanding the principles of confidentiality in practice.
• Understanding of safeguarding and when to raise a concern.
• Understanding of stigma and discrimination, and the impact this has on people’s lives.
Desirable
• Knowledge of local services available to adults and their carers
• Understanding of hospital discharge procedures.
Skills/Attributes
Essential
• Excellent interpersonal skills
• Good English verbal and written communication skills
• Good planning and organisational skills.
• Ability to work independently and as part of a team
• Ability to prioritise and manage time and resources in a competent manner
• IT skills to the level of being able to use Word, email, internet, mobile phone apps and logging information on AUKEL’s CRM
• Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered.
Desirable
• Ability to speak community languages e.g. Bengali, Urdu, Punjabi, Turkish etc.
• Able to use Charity Log (CRM used by AUKEL). Training will be provided as
necessary.
• Ability to drive with use of own vehicle (mileage and essential car users will be paid).
Additional Requirements
• This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
• Flexibility in working hours to meet organisational needs.
• The role requires daily travel across East London
The client requests no contact from agencies or media sales.
We are looking for a Digital Business Analyst to join our Digital Services team at Samaritans. As Digital Business Analyst, you’ll deliver new key digital tools, and improvements to existing tools and processes used by volunteers in the UK and Republic of Ireland (ROI).
You’ll improve outcomes for both volunteers and branch staff involved in the recruitment, onboarding, training and development of volunteers and providing safe and supported listening services to our callers.
By improving current systems and delivering new digital tools, you'll support Samaritans in achieving our vision that fewer people die by suicide.
A Business Analyst qualification is essential in this role e.g. BCS International Diploma in Business Analysis, IIBA (CCBA), PMI-PBA or equivalent.
Contract
- £37,000 - £40,000 per annum plus benefits
- Full Time (35hrs per week)
- Permanent
- Hybrid working with link to Ewell office
- In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month.
- We are passionate about flexible working, talk to us about your preferences
What you’ll do
- Assess stakeholder needs and define detailed requirements against the suitability of software solutions
- Deliver new digital tools which align with business objectives
- Consider how system developments and new technology can support service improvement
- Perform data-mapping for system integration and migrations
- Develop and document process improvements
- Create UX/UI screen layout
- Solve user issues submitted through our service desk
- Deliver training, guidance and support to system users
What you’ll bring
- Proven experience in triaging user problems and identifying solutions
- Experience in performing gap-analysis to identify best solution options
- Strong understanding of the role of technology in the enterprise architecture and how it integrates with other systems
- Experience with delivering Salesforce or other CRM systems
- Ability to understand users and their needs, based on evidence and lived experience
- Ability to interpret, document, and prioritise requirements that can be understood by both stakeholders and software suppliers.
- Experience in shaping online user journeys
- Comfortable communicating with internal and external stakeholders
- Ability to manage multiple projects and deadlines
- A Business Analyst qualification
Full Job Description and Person Specification attached below
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure attached below. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions and to upload your CV.
We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.
Applications close: Monday 19th January 2026 at 09:00am
Interviews: w/c 26th January onwards
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.



The client requests no contact from agencies or media sales.