Entry level jobs
Anna Freud is seeking a Fundraising Support Officer to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
Our EDI commitment
We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.
We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.
As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.
What we offer
This is an excellent opportunity to join our Fundraising team as they establish a new CRM (Salesforce), nurture key donor relationships and begin working on a new three-year strategy. We offer a range of staff benefits, including an all-in-one rewards and recognition platform called Perkbox and wellbeing offers such as finishing early on Fridays and free counselling through our Employee Assistance Programme. We are proud to have staff-led Diversity Networks offering unique opportunities for learning, connection and impact.
What you’ll do
You will input and maintain donor and grant records in Salesforce, while ensuring data accuracy, monitoring incoming donations, and issuing timely acknowledgements. You will oversee due‑diligence checks, support reporting deadlines and reconcile records with Finance. You will also coordinate meetings with funders, maintain prospect lists, support research, and help identify new funding opportunities, while providing general administrative support across the Fundraising team.
What you’ll bring
You will be highly organised, detail‑focused and proactive. You will demonstrate previous experience of efficiently and accurately managing data, and providing reliable coordination support to busy teams.
Essential requirements:
- Experience working effectively in deadline‑driven environments.
- Experience using CRM databases (e.g. Salesforce).
- Ability to draft, review and quality‑check written documentation to a high standard.
- Proficient user of Microsoft Office applications.
- Excellent written communication skills.
- Accuracy with both written and numerical information, and the ability to prioritise and process large volumes of varied information under changing deadlines.
Key details
Hours: full-time or part-time (from 28 to 35 hours per week): usual working hours are Monday to Friday, 09:00-17:00. Flexible working is possible and we would consider a four-day week.
Salary: £34,536 per annum FTE, plus 6% contributory pension scheme.
Location: hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours at our London office (4-8 Rodney Street, London N1 9JH).
Contract type: permanent.
Next steps
Closing date for applications: midday (12pm), Tuesday 21 April 2026. Please note that due to high application volumes, this vacancy will close early once 50 applications are received. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview: shortlisted applicants will be notified no later than Monday 27 April 2026. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews: will be held remotely on Thursday 30 April 2026.
How to apply: click on the 'apply now’ button to apply online. We are unable to accept CVs and kindly request no contact from agencies.
Questions?
Please email Recruitment with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.
Our vision is a world where all children and young people are able to achieve their full potential.
The client requests no contact from agencies or media sales.
This is an exciting entry-level opportunity for someone with interest in or experience of health or social care services who is passionate about improving health and wellbeing in England and looking to begin a new career in policy or research.
The King’s Fund has an ambition to increase the diversity of our workforce and to create career opportunities in health and care policy for a broader range of people. The policy and research field is not yet reflective of the health and care workforce in terms of ethnicity. We believe that diversity of background and experience contributes to a broader collective perspective, and we want to improve the way we influence health and social care policy. This positive action trainee post is aimed at people from an ethnic minority background who are interested in pursuing a career in policy and/or research who have not previously worked or had an internship in this field and is advertised under Section 158 of the Equality Act 2010.
About the role
The Policy and Research Trainee post is a broad-ranging development role that will support the post-holder to gain knowledge and experience of various aspects of policy and research within a specialist health and care policy team.
You will contribute to projects across a wide range of issues relating to health and social care policy and practice (see our website for some examples of our recent projects). You will gain experience in creating a range of outputs for different audiences, publishing and presenting research findings in an accessible way. Training will be available both internally and externally to develop not only relevant research skills but also wider aspects such as writing and giving presentations.
About us
The King’s Fund’s mission is to inspire hope and build confidence for positive change, by boldly reimagining a health and care system that is compassionate, equitable and fit for the future, with people at its heart.
We want our staff to feel like they can bring their whole selves to work. We have a range of staff networks, including a Black Staff Network and an Allyship group. You can read more about our work on diversity and inclusion on our website.
About you
We are looking for someone who is passionate and curious about improving health and care in England and who wants to learn more about health and care policy.
You will have a demonstrable interest in learning about English health and care policy and research. You will already have experience with health or care, whether as a carer, patient or staff member, and an interest in improving health and wellbeing, for example by reducing health inequalities and improving social determinants of health.
You will not have previously worked in research or policy, but you’ll be enthusiastic about gaining the new skills and experience needed to start a career in policy or research. We are particularly interested to hear from people who see this opportunity as unique and critical to their career development.
How to apply
To apply, please visit our website and read our supplementary guidance documents, then download and fill in our application form and the equal opportunities form. If completing the application forms present any challenges, contact us by email so we can discussion options.
We will also be running two informal online sessions on Zoom on 9 or 13 April where you can hear from existing colleagues about what it’s like to work in The King’s Fund policy team and have the opportunity to ask questions. Please visit this job advert on our website to register. You only need to attend one of the sessions. .
Please note that in order to apply, you must have existing documented proof of your right to live and work in the UK. Sadly, we are unable to sponsor work permit applications, extensions or transfers from an existing UK employer.
CVs will not be accepted as applications. Applications must be submitted using The King’s Fund application form.
Closing date for receipt of completed applications is 19 April.
Interviews will be held in person at The King’s Fund London office on 13 May (role available to commence in June but no later than September 2026).
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
Purpose of the role:
- To facilitate introductory training workshops for kinship carers across England, as part of the national training team, through an annual programme of Kinship roadshows and in-person and online workshops.
- To contribute to the continual development and improvement of the Kinship training programme by developing new content and refining existing materials in line with insight, data, and feedback from kinship carers.
Key responsibilities include:
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Co-facilitate professional, high-quality training to kinship carers in England.
- Experience managing challenging or sensitive situations during training while maintaining clear boundaries, using Kinship's safeguarding framework where necessary.
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Ensure training is accessible, inclusive, and adapted to meet the diverse needs of participants.
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Meet training KPIs, including participants reporting they feel better supported (90%) and have increased understanding of the subject (80%).
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Contribute to the continuous development of training resources using insights, data, and feedback from kinship carers.
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Maintain a consistent and engaging approach across all training experiences.
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Use Salesforce effectively as the case management system to support training delivery, learning, and evaluation.
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Demonstrate confident and frictionless use of Zoom, including breakout rooms and interactive tools, to deliver engaging online training sessions.
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Actively support and contribute to a high-performing, inclusive, and supportive team environment.
Essential knowledge, abilities, skills and experience includes:
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Substantial experience delivering engaging online and in-person training and workshops for diverse audiences.
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Proven experience in professional facilitation using a range of techniques to engage participants.
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Demonstrable expertise using Zoom (including breakout rooms and tools) and PowerPoint to deliver high-quality training.
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Experience managing challenging or sensitive situations during training while maintaining clear boundaries.
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Proven ability to deliver training that achieves measurable impact and learning outcomes.
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Demonstrated use of a non-judgemental approach reflected in both language and behaviour.
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Excellent written, verbal, and visual communication skills with high attention to detail.
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Ability to collaborate effectively and work innovatively to achieve positive outcomes for kinship carers.
What we’ll offer you
Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.
Key dates:
- Application deadline: 9am on Wednesday 15 April 2026
- First interview: w/c 20 April 2026 (online, 20-minute training presentation)
- Second interview: w/c 27 April 2026 (online, panel interview)
Kinship reserves the right to close applications early on receipt of sufficient applications. Apply early!
How to apply
Please apply via CharityJob by attaching your CV and a covering letter, and responding to the following four questions (max 250 words per answe):
- With reference to the job description, describe how your experience and values are a good fit for this role at Kinship?
- Tell us about your experience delivering training workshops to diverse audiences.
- Co-facilitation is an important aspect of delivering engaging and effective workshops, both online and in person. Can you describe your understanding of co-facilitation and outline the key components that make it successful?
- Describe three things which are key to delivering an engaging and high-quality online training session.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
• Keep your response clear - use bullet points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
CENTRE FOR AGEING BETTER
Economics & Research Analyst
· Permanent
· Salary £38,393 per annum
· Full time
· Flexible working options will be supported.
· Central London Office and Hybrid working (6 days a month in office requirement)
We offer a pension scheme with employer contribution up to 10%, in addition you’ll receive 28 days holiday plus bank holidays, 24-hour access to a comprehensive employee assistance programme, cycle to work scheme and season ticket loan scheme and other benefits.
About the role
We’re looking for an Economics and Research Analyst to join the Work Action Area team. The mission of this team is to ensure equitable access to work and a good transition to later life. This role will play a key part in ensuring the policy influencing work of the team is supported by strong analysis and evidence.
They will join a friendly and supportive team who are achieving impact at the highest levels of Government, and across the country. They will work to understand what changes we need, and to influencing those in power to make those changes. And they will have the opportunity to develop into an expert on one of the key policy challenges of our times.
About you
You are a strong quantitative and economics researcher, with a keen interest in and understanding of policy and the labour market. You are able to absorb complex research and policy information quickly and synthesise it into clear and concise summaries for a range of audiences. You have strong research skills including understanding of Stata or R, experience of conducting literature reviews and delivering descriptive analyses of data.
You will enjoy working independently but be confident working as part of a busy policy and research team, juggling competing priorities and working to tight deadlines. You will have a knowledge of the key policy issues related to an ageing population or a willingness to become a specialist in this area.
About us
The Centre for Ageing Better is a charitable foundation funded by The National Lottery Community Fund and part of the government’s What Works Network
Everyone has the right to a good life as they get older and our whole society benefits when people are able to age well. But far too many people face huge barriers, and as a result are living in bad housing, dealing with poverty and poor health and made to feel invisible in their communities and society.
The Centre for Ageing Better is pioneering ways to make ageing better a reality for everyone. Its key areas of work include challenging ageism and building a nationwide Age-friendly Movement, creating Age-friendly Employment and Age-friendly Homes.
We are striving to create an organisation that reflects our society and the communities we serve. A workplace where everyone feels empowered and where diversity of background and thought is celebrated. We know there is more work to be done and are committed to continuing to improve our practice around Equality, Diversity, and Inclusion.
We very much welcome applications from minority groups and those underrepresented in our workforce. This especially includes people from Black, Asian and Minority Ethnic backgrounds, LGBT+ people, and Disabled people.
We are a Positive Action employer, therefore in recruitment where two candidates are ‘as qualified as’ each other, we will favour a candidate from any group identified as currently underrepresented in our team based on protected characteristics as outlined in the Equality Act 2010.
To apply
To apply please follow the link to complete an application form and Equality and Diversity monitoring form.
Please address in your supporting statement how you meet the person specification for the role as fully as possible to demonstrate why you should be shortlisted for interview for this post.
Failure to do so will result in your application being automatically rejected.
We understand the benefits of using AI in the workplace and the support that generative AI can offer. However, we would encourage you to write your supporting statement and complete your application without the use of AI and if you do use AI to avoid copy and pasting and to consider the value it will add. We encourage you to showcase your experience, skills and knowledge using your own unique voice.
The closing date for this role is 11:59pm on 15th April, with in- person interviews to take place during week commencing 27th Apri
The client requests no contact from agencies or media sales.
We seek to appoint a community pioneer for ‘Earthed’, a relatively new initiative that seeks to work across the Almondsbury and Severnside area (South Gloucestershire)
The successful applicant will be supported fully so they are free to wander and seek to respond to where God is calling. Applicants will be creative visionaries, who are resilient and able to respond to the challenges such a unique role will uncover.
This isn’t about running polished events or having everything figured out. It’s about bringing people together in simple ways - walks, time around a fire, moments of reflection - and seeing what grows.
The Community Pioneer for Earthed will cultivate spaces where people can connect - with one another, with nature, and with God. These spaces will be open, authentic, and welcoming, especially to those who are curious, questioning, or exploring faith.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
St Pauls Advice Centre is a trusted, community-based charity providing free, specialist legal advice to people facing poverty, insecurity and injustice. We work across welfare benefits, debt, and immigration, supporting people to understand and exercise their rights.
We are looking for a skilled and thoughtful Marketing & Communications Officer to help us strengthen how we communicate our work, reach underserved communities, and influence the systems that shape people’s lives.
This is a role for someone who combines creativity with purpose. You will help ensure our communications are clear, accessible and rooted in the realities of the communities we serve.
About the role
Working closely with the Executive Director and Deputy Executive Director, you will lead the coordination of our internal and external communications. You will shape and deliver a strategic communications approach that reflects our values, strengthens our voice, and supports our impact.
Your work will include:
- Acting as a brand guardian, supporting consistent tone of voice and visual identity
- Managing and developing our website and digital platforms, improving accessibility and user experience
- Creating engaging and accessible content for social media, reports and publications
- Producing Annual Reports, Impact Reports and other key outputs
- Designing clear, inclusive information and publicity materials
- Supporting media engagement, including drafting press releases and articles
- Contributing to events, partnerships and fundraising activity
You will also contribute to organisational learning by helping us communicate insight, evidence and impact in ways that are meaningful to communities, partners and funders.
About you
We are looking for someone who:
- Has experience in a communications, marketing or digital role
- Writes clearly and effectively for a range of audiences
- Can translate complex information into accessible, engaging content
- Is confident managing digital platforms and content systems
- Understands the importance of inclusive, community-centred communication
- Brings strong organisational skills and the ability to work independently
- Shares our commitment to equity, dignity and social justice
Experience in the advice, charity or public sector is helpful but not essential.
Why join us
This is an opportunity to play a meaningful role in an organisation working at the intersection of advice, health and justice. You will help ensure people can access the support they need, and that their experiences inform wider change.
We offer:
- Salary: £31,357 pro rata (Actual £12,614.80)
- 14 hours per week (flexible, with some preference for Wednesdays)
- 30 days annual leave plus bank holidays (pro rata)
- Additional 3 days leave between Christmas and New Year
- 5% employer pension contribution
- Flexible and hybrid working options
- A supportive, reflective team culture
Apply
We welcome applications from people with lived experience of the issues our clients face, and from communities underrepresented in the advice sector.
To apply, please complete the personal application form, the competency application form and the equal opportunities monitoring form and email them to us.
Closing date: Monday 27th April, 10:00 am
Interview date: Thursday 7th May
Please note: we do not accept CVs. No agencies.
The client requests no contact from agencies or media sales.
We are working with the wonderful Haven House Children's Hospice for a Community and Events Fundraising Officer who would be interested in a development-focused community fundraising role, ideal for someone who enjoys building relationships, establishing new networks, and growing income in areas where the hospice is not yet widely known.
This is a hybrid role with 3 days per week in Woodford Green, Greater London office.
The Charity
You would be joining an incredible organisation known for its hardworking and collaborative team culture, offering fantastic benefits including
- Hybrid office/home based arrangement
- 27 days annual leave
- Pension scheme (company matches contribution up to 7%)
- Free onsite parking
- Employee Assistance Programme
- Eye care voucher scheme
- Cycle to work scheme
The Role
Map and research key opportunties across the seven London boroughs - Barking & Dagenham, City & Hackney, Havering, Newham, Redbridge, Tower Hamlets and Waltham Forest - as well as West Essex and East Hertfordshire, Haven House is reaching more families than ever before.
Lead the development of community fundraising activities, establishing and maintaining relationships with community groups, schools, faith groups, clubs, and local businesses.
Monitor and report on outreach activtity, fundraising income and engagement.
The Candidate
Knowledge and understanding of fundraising
Knowledge and understanding of the importance of building relationships with supporters
Experience in community fundraising or relationship building roles
Full UK Driving license and access to a vehicle
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.Community & Events Fundraising Manager
About the role
This role sits at the heart of UK Community Foundations’ ambition to build a strong, confident and connected community foundation field across the UK. You will help grow the field by supporting shared learning, strengthening our collective infrastructure and helping people connect with each other in meaningful ways.
You will work across communities of practice, learning activity, digital spaces and shared resources. You will also curate the monthly newsletter and events bulletin, helping members stay connected to learning opportunities, insights and activity across the field. You will help gather insight, notice patterns and bring ideas together so that the community foundation movement can continue to learn, adapt and evolve.
You will also play an important role in supporting a high quality member experience. This includes being a first point of contact for member enquiries, helping ensure members receive clear, timely and welcoming responses, and supporting continuous improvement of our membership offer.
You do not need to have worked in community foundations before. We are interested in people who bring curiosity, transferable skills and a commitment to learning.
The Field Building team leads work on leadership development, international learning, sector standards and shared knowledge. This role connects across all of that work and gives you a broad view of how the field operates and where it is heading.
We know that strong field building depends on different perspectives, lived experiences and ways of working. We encourage applications from people who may not meet every requirement but feel excited by the role and believe they could grow into it.
Your portfolio
You will hold responsibility for three core areas.
Communities of practice
You will coordinate communities of practice so that they are welcoming, purposeful and inclusive spaces. This includes planning sessions, preparing content, facilitation, making introductions and helping conversations flow.
You will listen closely to what participants are learning and feed insights back into the team. You will help track themes across groups and contribute to shaping future learning agendas. You will also support participation and follow up, helping ensure members feel encouraged and able to engage.
Member Hub
You will manage and curate the Member Hub (our online learning and networking community) so that it becomes a trusted, accessible and lively space for the network. This includes sourcing and sharing useful content, keeping resources up to date, highlighting emerging practice and making sure the Hub is easy to navigate.
You will be a first point of contact for member enquiries through the Hub, responding to questions, signposting support, and working with colleagues across UKCF to ensure members receive timely and helpful responses.
You will work closely with colleagues to ensure content is timely, relevant and accessible to a wide range of users, and you will help track engagement so we can understand what members are using and where further support may be helpful.
Resource Library
You will take ownership of the resource library and keep it organised, dynamic and responsive to member needs. You will bring together tools and learning from across the sector, identify gaps and help ensure resources reflect emerging practice.
You will curate and summarise content so it is easy for members to find and use, and you will support benchmarking surveys and ad hoc requests for network wide data where needed.
Your wider responsibilities
Learning and events
You will support the delivery of learning days, webinars and the national conference. This includes planning, communication, logistics, content coordination and technical support to help events run smoothly and feel welcoming and accessible.
You will provide administrative and logistical support for in person and online events, including managing bookings, liaising with venues and suppliers, coordinating travel and catering, preparing materials, and communicating clearly with participants.
You will play a key role in supporting the delivery of UKCF’s biannual conference, leading on administrative and logistical coordination to ensure the event is well organised, well attended and delivered to a high standard.
You will also curate the monthly newsletter and events bulletin, working with colleagues to gather content, highlight opportunities and share learning in a clear and engaging way.
From time to time, you may support or contribute to training sessions for UKCF colleagues or network members.
Insight and field development
You will help gather intelligence about what is happening across the field. You will notice patterns, spot emerging needs and contribute ideas that support UKCF’s thought leadership.
You will help surface examples of innovation and learning from across the network and share them through the Member Hub, newsletters and other channels.
You will also support the team in gathering and responding to member feedback, helping to improve learning, resources and the overall member experience.
Collaboration across UKCF
You will work closely with colleagues across UK Community Foundations to ensure field building activity, learning and communications align with wider organisational priorities.
What you will bring
We are looking for someone who brings a combination of skills, curiosity and a willingness to learn. You might recognise yourself in some, but not necessarily all, of the following.
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Curiosity about how community organisations and networks work, and an interest in learning about community foundations
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Ability to take responsibility for your work, while collaborating closely with colleagues and asking for support when needed
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Willingness to build confidence using digital platforms and online learning spaces
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Ability to listen well, build trust and work respectfully with people from different backgrounds and levels of experience
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Strong organisational skills and attention to detail
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Ability to communicate clearly in writing, including pulling together short newsletters, bulletins or updates that others find useful
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Openness to experimenting with new ways of working and learning from what does not work
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Commitment to equity, diversity and inclusion and climate justice, and interest in how these values shape learning design, participation and whose voices are heard
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Comfort working with ideas and helping others engage with them in practical ways
Essential experience
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Experience in a coordination, administrative or project-based role, or transferable experience gained through community, voluntary, lived experience or informal leadership contexts
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Experience supporting events, learning activity or group processes
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Ability to gather, organise and share information in a way that others can use
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Experience contributing to written communications such as newsletters, bulletins or member updates
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Awareness of accessibility and inclusion when supporting learning activity, events or shared resources
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Excellent organisational skills and strong attention to detail
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Ability to take initiative and manage competing deadlines and a varied workload
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Ability to build relationships with a wide range of people
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Good judgement when working independently
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Solid IT skills, particularly with MS Office
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A strong commitment to equity, diversity and inclusion and climate justice
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Ability to travel occasionally, which may include overnight stays and multi day events
Desirable experience
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Experience working in or alongside networks or membership organisations
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Familiarity with the charity, community or foundation sector
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Experience curating online resources or supporting online communities
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Interest in organisational learning or field building
Inclusion statement
UK Community Foundations is committed to building an inclusive organisation and a diverse field. We welcome applications from people from minoritised ethnic communities, disabled people, people from lower socio economic backgrounds and others who are underrepresented in the charity and philanthropy sector.
Note: Interviews are scheduled to take place on 8th May.
Every UK community should have access to an agile community foundation, known for identifying local need and providing resources that empower change.



Job Title: Legal Project Officer
Organisation: Immigration Law Practitioners’ Association (ILPA)
Duration: Four years
Location: Hybrid / London (our anchor day is in London on a Tuesday, and there are often evening meetings in London, with occasional other travel within the UK)
Reports to: Legal Officer and Director of Strategic Litigation and Advice
Annual leave: 25 days per annum, plus bank holidays and the week between Christmas and New Year off.
Salary: £31,000 to £33,000 per annum starting salary, depending on skills and experience, NB. pension is 5% of salary
Working Hours: 35 hours per week, plus 1 hour lunch break (NB. evening working is required to attend any scheduled evening meetings, which ordinarily finish no later than 7pm).
Application deadline: 11:30pm on Saturday 25 April 2026
Interviews are anticipated to be held on 14 and 15 May 2026. Shortlisted candidates will be notified by Friday, 1 May 2026..
Applications from individuals only – no agencies. Please do not use artificial intelligence in completing your application form.
Please submit a completed ILPA application form and equalities monitoring form as a Word document or in another editable format. If an application is not submitted in this format, it will not be considered.
About the Role
The Legal Project Officer coordinates two projects which sit at the heart of ILPA’s legal policy and strategic legal coordination work.
The Legal Project Officer will work closely with the Legal Team (Legal Director and Legal Officer) to run ILPA’s Working Groups and with the Director of Strategic Litigation and Advice in a key role to coordinate strategic legal advice and litigation. The Legal Project Officer also works closely with the rest of the ILPA Secretariat, including the Chief Executive, Content and Digital Channels Manager, Training Manager, and with Trustees, ILPA and SLAC members, the SLAC Steering Committee and convenors of ILPA’s Working Groups.
You will support the organisation and running of ILPA’s thematic Working Groups, which provide a valuable forum for ILPA members to share best practice and discuss issues of current importance, assisting with agenda-setting, presenting updates, following-up on action points, answering queries, and preparing meeting summaries. The overall aim of these activities is to improve immigration, asylum and nationality law, policy and practice.
You will work with the Director of Strategic Litigation and Advice to develop partnerships with NGOs and legal professionals around the UK and to coordinate all Strategic Legal Advice Committee (SLAC) meetings. These meetings will be held online, across the UK. Each SLAC group will hold four meetings per year as well as emergency meetings where necessary. You will be responsible for the minute taking of all SLAC meetings. You will work with the Director of Strategic Litigation and Advice to set member-led meeting agendas, identify member training needs, facilitate training, update the SLAC website, and feed in to monitoring and evaluation of the project. You will be responsible for coordinating SLAC Steering Committee meetings.
About you
The position would suit a self-motivated individual who is passionate about the sector and is looking to further their career in the immigration world, through coordinating and organising these two projects at ILPA.
You may be keen to be working at the heart of the systemic changes following Brexit, recent significant legislation, including the Nationality and Borders Act 2022, Illegal Migration Act 2023, Safety of Rwanda (Asylum and Immigration) Act 2024, Border Security, Asylum and Immigration Act 2025, and government initiatives to “reduce net migration” such as the increased Minimum Income Requirement for family visas, the suspension of the refugee family reunion route, and earned settlement and family returns proposals.
You will have an interest in strategic litigation and how it can be used to protect and promote the rights of those discriminated against on the basis of their migration status. You will be passionate about being involved in the coordination of a unique and exciting project that brings the third and legal sectors together in developing strategic litigation.
Given the complexity of immigration, asylum and nationality law, we do not expect applicants to have expertise in every area, but an understanding of the law and excellent critical analysis skills are key. Any successful applicant will be able to attend ILPA training to further their knowledge.
Main responsibilities
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To liaise, work with, and gather evidence from ILPA and SLAC members to support advocacy and knowledge-sharing in the sector;
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To coordinate and contribute to internal and external meetings;
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To coordinate ILPA’s thematic working groups and SLAC meetings, including by attending evening meetings, agenda-setting, participating, drafting minutes/meeting summaries, and working with the Secretariat, ILPA’s thematic Working Group co-convenors, and SLAC’s Steering Committees to take forward agreed actions;
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To handle queries relevant to ILPA’s thematic Working Groups and SLAC sent by members and others where appropriate, such as by forwarding these on to relevant individuals and drafting responses;
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To manage SLAC’s Steering Committees;
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To monitor, organise, and disseminate information, communications, and updates, which will often relate to law, policy, and litigation relevant to SLAC and ILPA’s thematic Working Groups
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To assist with facilitating SLAC training events, and feed into the monitoring and evaluation.
Person Specification
Essential knowledge, experience, skills, and qualities:
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A law degree, postgraduate qualification in law, or other relevant qualification in law;
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Experience of working in or with immigration, asylum and nationality law in the UK, such as in a caseworker or paralegal role;
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Experience of building and managing effective professional relationships with a range of people, with demonstrable ability to communicate effectively in challenging situations;
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Relevant legal knowledge, skills and judgment, including:
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an ability to navigate and understand the Immigration Rules and Government guidance,
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a general understanding of UKVI processes, and
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an ability to clearly communicate legal and technical information orally and in writing;
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Excellent attention to detail;
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Excellent planning, coordination, organisational, time management, strategic problem-solving and independent working skills, including:
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an ability to take a proactive approach to independent working,
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managing workstreams effectively,
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confidently taking responsibility for tasks and decisions,
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meeting tight deadlines, and
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taking a calm and diligent approach to problem solving;
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Commitment to the principles of a non-racist, non-sexist, just, and equitable system of immigration, asylum and nationality law;
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Commitment to the principles of equality, diversity, and inclusion, and taking a proactive approach to espousing these principles; and
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Commitment to be a champion of ILPA by positively encouraging your team, identifying and encouraging opportunities for growth, and celebrating success.
About the Immigration Law Practitioners’ Association
The Immigration Law Practitioners’ Association (ILPA) is a charity and a professional association the majority of whose members are barristers, solicitors, advocates and IAA (previously OISC) regulated advisers practising in all aspects of immigration, asylum and nationality law. Academics, non-governmental organisations and individuals with a substantial interest in the law are also members.
Founded in 1984 by leading practitioners in the field, ILPA exists to promote and improve advice and representation in immigration, asylum and nationality law, through an extensive programme of training and disseminating information and by providing research and opinion that draw on the experiences of members. ILPA is represented on numerous government, official and non-governmental advisory groups and regularly provides evidence to parliamentary and official inquiries.
The Secretariat does not give advice to members of the public on individual cases but works closely with members to ensure that they are enabled to do their best for their clients. It runs ILPA’s busy training programme and produces a wide range of information for members and non-members.
The objectives of ILPA are:
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To promote the advising and representation of immigrants;
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To provide information to members and others on domestic and European immigration, asylum and nationality law; and
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To secure a non-racist, non-sexist, just and equitable system of immigration, asylum and nationality law practice.
ILPA is an equal opportunities employer. We acknowledge that the legal and charitable sector can be less accessible to people from minoritised or racialised communities and people from less privileged socio-economic backgrounds. We are committed to unsettling the status quo. In this role you will wear many hats and we recognise that the successful candidate may not have all the skills and experience listed in the personal specification. We welcome an application from you if you can see yourself in this role and have an appetite to gain new skills, knowledge, and experience. We encourage applications from individuals who have lived experience of the UK immigration or asylum system or of the hostile environment.
We also encourage applications from people who have previously unsuccessfully applied for roles at ILPA. We will consider each application afresh. We appreciate that individuals are always learning, growing, and adding to their knowledge and experience.
About the ILPA Team
You would be joining a small team, of around 10 team members. Under our current hybrid work policy, we have one anchor day (currently a Tuesday), in which you will be expected to work from an office setting in London, together with team members living in England and Scotland. On average, once a month, there will be a Working Group meeting in the evening that you will need to run in London. The rest of the time you will ordinarily work remotely or wherever conferences, training events, or meetings might take place.
The client requests no contact from agencies or media sales.
Acorn Early Years Foundation is a charitable social enterprise providing high quality, inclusive, early years care and education. The organisation has grown organically over 36 years and now operates 18 day nurseries as well as out-of-school and holiday clubs, forest schools and nature kindergartens. It also offers an early years catering service, and training and consultancy. It aspires to be a thought leader within the early years sector, in modelling sustainable, ethical practices, and is steadily increasing its social impact.
Role
The role holder will work in the Central Support Team and provide essential analytical, research, and operational support across all sustainability workstreams. Reporting to the Sustainability Lead, the role holder will work closely with them to help develop and accelerate our organisation’s sustainability progress by developing methods to enable regular sustainability reporting, providing evidence-based insights, and proactively supporting continuous improvement in sustainability initiatives.
Responsibility
Key responsibilities include:
Data, Reporting & Measurement
- Develop and maintain monthly and quarterly sustainability dashboards covering energy, waste, water, travel, procurement, and other key metrics.
- Work with the Sustainability Lead to design and refine reporting templates, KPIs, and data collection processes.
- Input and validate data in the carbon accounting system on a monthly/quarterly basis.
- Support the preparation of carbon footprint reports, ESG disclosures, and compliance‑related submissions.
- Support with consistent, accurate tracking of sustainability performance across all sites.
- Improve the organisation’s scope of social impact data and its collection, to support annual reporting.
- Provide cross departmental assistance with data insights and data collection across the Central Support Team.
Research, Benchmarking & Evidence Gathering
- Conduct cost-benefit analyses to evaluate sustainable practices.
- Research suppliers, materials, technologies, and best practices to inform decision‑making.
- Prepare concise insights packs that help the Sustainability Lead make informed decisions.
Innovation & Continuous Improvement
- Identify emerging sustainability opportunities and approaches.
- Support pilot projects and help evaluate their outcomes.
- Contribute ideas that strengthen our long‑term sustainability strategy and operational performance.
Expectations
Essential:
- A passionate and driven approach toward driving sustainability within the organisation
- Ability to interpret data and communicate insights clearly in written and visual formats
- Advanced IT literacy
- Curiosity and initiative to learn new tools and systems
- Highly organised with good time-management skills and ability to work to multiple deadlines
- Strong attention to detail
Desirable
- Degree in Sustainability, Environmental Science, Sustainable Development, Environmental Management, or a related discipline
- Proven work experience within a similar role
- Understanding of core sustainability concepts such as climate change mitigation, carbon footprint, resource efficiency, circular economy, ESG principles and Sustainable Development Goals
- Awareness of current sustainability trends, technologies, and best practices
- An interest or experience in education or working with children would be beneficial, as it may support with the context of the work
Closing date for applications is Friday 17th April.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Basecamp Adventure Trust, we empower vulnerable young people from West Yorkshire to thrive through unique, long-term programmes which harness outdoor adventure as a powerful vehicle for personal transformation. Through a combination of skills workshops, exhilarating adventure trips and a deeply relational approach, we challenge, celebrate and inspire young people to discover a newfound sense of confidence, resilience and self-belief, and to explore new possibilities for themselves. Our programmes are intensive, sustained and individualised to make a lasting positive difference on the young people we work with so they can lead happy, healthy and fulfilling lives.
This role demands a unique combination of skills. You’ll be a capable Programme Manager (or at the very least an aspiring one with a strong desire to step up from your current youth experience), with an understanding of the role outdoor adventure can have in supporting health and wellbeing and underpinning personal development.
In addition to this, we’ve got big ambitions to develop an events strand to our work, which brings together three separate but interlinked fundraising ideas. You will support us to create, shape and implement this new initiative alongside our team, helping us to turn our initial idea into a reality. We are proud to be very much a people-led organisation, so it’s possible that your own strengths and experience may sway the specifics of the role.
Reports to: Senior Management Team
Hours: Full time, 5 days (37.5 hours) a week, flexible working evenings and weekends as required
Salary: £28,000 - £35,000 dependant on experience
Location: The Old Fire Station, Leeds (Basecamp HQ), but the role also incorporates travel across Yorkshire and the Lake District
Transport: The role will require access to a car
Start Date: We will accommodate the start date depending on the individual’s situation, but we are looking to get someone in for Spring
Annual Leave: 22 days + bank holidays + 1x day off per Adventure Residential) to account for extra hours worked)
The Role
Programme Manager (~35% of the role) – We are looking for an enthusiastic and capable Programme Manager who can lead the delivery of our Core Programme, having the ability to directly work with young people, lead a team, have an acute eye for detail and organisation and a creative, dynamic approach to problem-solving. The Programme Manager role takes up around 80 days a year, with the days being weighted unevenly across the months of the year.
Events Coordinator (~65% of the role) – We are looking for a driven and creative Events Coordinator who will help us create a Basecamp calendar of external events, which will support our fundraising goals and bring a large and diverse audience to our work. The right candidate will be excited at the prospect of turning ideas into a reality, supporting us with the creative development of this idea as well as the practical implementation.
Programme Manager Roles and Responsibilities
Acting as the key point of contact to organise, deliver and oversee the Basecamp Core Programme to 1 cohort of young people, including managing residential trips, school workshops and other supporting sessions throughout the year’s programme (e.g. Taster Days, Graduation etc) (September - June).
This includes:
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Onboarding young people onto the programme, working in collaboration with schools to ensure our referral criteria are met and we have the information we need.
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Facilitating creative, arts and games-based workshops in school.
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Supporting day-to-day administration and management of the programme including maintaining a database and producing written communications and reports.
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Coordinating Adventure Youth Coaches, Volunteers, Instructors and School Supporting Staff on residential, as the main point of contact.
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Managing disciplinary action as required if a situation is escalated higher than Adventure Youth Coaches or Volunteers.
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Ensuring the highest standards of support, safety and safeguarding across the programme, in line with Basecamp’s ethos, policies and procedures.
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Providing ongoing feedback to young people, parents, carers and schools, through email, Whatsapp and handwritten cards.
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Working with partner organisation such as schools and instructors/activity providers, to ensure the Basecamp mission is consistent and everybody has the smoothest experience possible and to build the Basecamp ‘brand’ to an extent that the schools want to keep working with us and value the work that we do.
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Contributing to organisational planning and development, including supporting the development of further opportunities for young people.
Events Coordinator Roles and Responsibilities
Supporting our team to create, develop, test and implement a calendar of Basecamp events including third-party challenge events, Basecamp events and bespoke corporate adventure challenges. This calendar will support the building of both our new corporate partnerships programme, an innovative new take on traditional corporate fundraising as well as getting our brand-new Basecamp Community off the ground, our own version of an individual giving initiative.
This includes:
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Undertaking prospect research to identify corporate partners who we can build long-lasting, meaningful relationships with.
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Identifying key networking opportunities to help us raise our profile in West Yorkshire.
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Supporting us to develop our pitch to prospective corporate partners, creating bespoke partnerships which demonstrate our ethos, culture and impact.
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Supporting the development of our new Basecamp Community initiative, creating the necessary comms and finding interactive ways to get members involved and feel a part of the community.
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Supporting the implementation of systems and protocols that will allow us to effectively manage logistics, budgeting, risk assessments, and delivery on the ground, establishing new supplier partnerships in the process.
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Developing relationships with flagship event providers, maximising engagement with creative and far-reaching communication initiatives and providing supportive inspiring stewarding journeys for all involved.
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Working collaboratively across fundraising and comms ensuring we maximise the effectiveness of each event and that they are supporting our other fundraising initiatives.
Person Specification
The postholder will play a key role in the development and delivery of both programme and charity events. They will be a brilliant ‘all-rounder’ who can go from speaking to a group of 30 children in a muddy field, to being comfortable behind a laptop researching potential corporate partners, to feeling confident in creative meetings where our ideas become a reality. We are looking for someone with a strong creative drive, excellent communication and interpersonal skills and the natural ability to use initiative. Whilst ticking the experience requirement boxes is important to us, we will always take a holistic view of your application and consider transferable experience.
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Demonstrated experience working with disadvantaged or vulnerable young people with empathy and compassion
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Proven understanding of the issues impacting young people today, including socioeconomic challenges, and mental health considerations
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Sound understanding of safeguarding and commitment to safeguarding and promoting the welfare of young people
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Experience coordinating, supporting or delivering programmes for young people
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Ability to take initiative to turn plans from scratch into successful events
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Willingness to contribute creatively to organisational development and bring fresh ideas
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Strong research skills, identifying partners who align with our ethos and culture
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Willingness to engage in community and corporate outreach
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Understanding of marketing, communication and social media and using various social networks to promote and build brands
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Ability to manage and prioritise multiple events seamlessly, quickly and easily moving between higher level strategic issues to on the ground delivery details
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Strong ‘relationship builder’ who is able to connect with young people, parents, teachers, and various external partners
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Confident hosting and talking to groups, and setting a positive, encouraging tone
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Flexible approach with the ability to adapt to a variety of settings, from office environments to outdoor residentials
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Strong problem-solving skills, especially in high-energy or challenging settings, with a positive mindset
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Resilience and a good sense of humour, suited to working in a dynamic and sometimes unpredictable environment
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High-level organisational skills
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Strong eye for detail and ability to multitask/notice multiple things going on at once and effectively deal with them
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Effective written and verbal communication skills, with an emphasis on creating professional yet personable written materials
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Proficiency in standard office software (e.g., Microsoft Office or Google Workspace) and database management, ideally some knowledge/experience of basic graphic design software such as Canva
Personal Qualities
Relationally-led: You’ll take a person-centred approach demonstrating empathy and patience that makes people feel seen, valued and respected.
Enthusiasm: You’ll be passionate about the work we do as a charity through both hands-on and office-based work and are excited to be a part of its journey and growth
Dynamic: You’ll be able to adapt to a variety of settings, from office environments to the outdoors, with the ability to notice multiple things going on at once and take initiative when things change.
Detail-oriented: You’ll have a keen eye for detail to ensure safety, quality, and consistency in our delivery, able to solve problems in high-energy or challenging settings with a positive mindset.
Creative: You’ll enjoy contributing creatively to organisational development, bringing fresh ideas whilst adopting a ‘think big’ attitude
Genuine love for the outdoors: You’ll innately understand the power of outdoor adventure, and how it stretches people to believe they are capable of so much more
Other requirements
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Willing to work flexible hours and work in outdoor environments/take part in outdoor activities
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A full driving licence and access to your own vehicle
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A satisfactory enhanced DBS check
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Satisfactory references
The client requests no contact from agencies or media sales.
Are you passionate about supporting and transforming the lives of people who are experiencing homelessness in Hammersmith & Fulham?
About the role
We are looking for a Project Worker to join our Hammersmith & Fulham Supported Accommodation Pathway. These services support adults with a range of needs who are preparing for more independent living.
In the role of Project Worker, you will support clients on their journey toward increased independence. You will manage a caseload of residents, helping them develop the skills and confidence required to move on to appropriate longer‑term or independent accommodation. The role focuses on empowering residents to build on their strengths, develop practical life skills, and maintain independence in the community.
Working in this role, your key responsibilities will be to:
- Work with clients to identify their personal aims and ambitions and work towards achieving them.
- Provide practical and personal support to clients in an approachable, caring and person-centred way.
- Work as part of a dedicated team to provide safe, high quality, positive and inclusive service to clients.
- Complete administrative records relating to client work, housing management and health and safety.
- Work on a weekly shift rota including early and late shifts, weekends and bank holidays.
About you
This role will suit people with:
- An understanding of the issues faced by homeless or vulnerably housed people – you may have had personal experience of homelessness yourself.
- Experience of helping vulnerable people to identify personal goals and supporting them through a process of change.
- Good interpersonal and listening skills, to establish effective working relationships with clients.
- An enthusiasm to learn and work with clients with a holistic, person-centred approach.
Above all we are looking for inspirational individuals who have a genuine desire to support people to transform their lives, and who will be committed to our Recovery Ethos.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing Date: 10am on 8 April 2026
Interview and assessment date: TBC
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Work Place
- Great Pay and Other Benefits
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role:
At Single Homeless Project (SHP), we believe that the right technology can be transformative - not just for our teams, but for the thousands of Londoners we support every year. As our IT Helpdesk Officer, based in Kings Cross, you will be at the heart of ensuring every colleague has the tools, systems, and support they need to deliver life-changing work. From maintaining a smooth and stable IT service across all our locations to working closely with third-party providers, you’ll play a crucial role in keeping our organisation connected and effective.
This is a role where every day brings variety. You might be resolving a technical issue for a frontline worker in one of our services, managing system access to ensure our security standards remain high, or travelling across London to set up IT equipment in a new location. You’ll be involved in the delivery of projects and system implementations, from launching new contracts for internet and telephone services to helping integrate innovative solutions that keep us moving forward. Your knowledge of Office 365 security, cloud management, and best practice in IT support will be key to helping us work smarter and achieve more.
In joining SHP, you’ll be part of an organisation that invests in your development and offers real scope for progression. As you grow your technical expertise, you’ll also see the direct results of your work - supporting the people who make a lasting difference for those experiencing homelessness. This is more than an IT role; it’s an opportunity to be part of a mission, ensuring our teams can focus on what matters most: changing lives across London.
About you:
- Experience in Providing 1st and 2nd line IT support over a number of channels including face to face, phone, email, text, chat and video.
- Excellent verbal and written communication skills.
- Strong organisational skills and shows enthusiasm to all duties.
- Ability to manage issues and questions via a ticketing portal, updating clients in a timely manner and following tickets through to resolution.
- Experience in troubleshooting hardware including cloud servers, desktops, laptops and network equipment.
- High level of personal organisation with the ability to plan and prioritise own work.
- Has experience in Microsoft applications like Microsoft Dynamics CRM.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Please note we will be reviewing applications and inviting suitable candidates to interview (via Microsoft Teams) as applications are received. Therefore, please submit your application as soon as possible as we reserve the right to close the advert early if a suitable candidate is identified.
To be considered remove your name and other personal details from your C.V. before uploading.
This post will require a DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted or progressed.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview
The Talent Set are delighted to partner with our client on a fantastic Individual Giving Officer - Acquisition role. This position offers an exciting opportunity to support the growth of individual support through innovative acquisition strategies, helping to sustain and expand the organisation’s impact.
Key Responsibilities
- Develop and implement effective acquisition campaigns to attract new individual supporters.
- Manage outreach activities across multiple channels, including digital, mail, and events.
- Build and nurture relationships with prospective donors to convert interest into meaningful support.
- Track, evaluate, and optimise campaign performance to maximise engagement and contribution.
- Collaborate with internal teams to ensure messaging aligns with organisational goals.
- Maintain accurate records of supporter interactions and progress within CRM systems.
Person Specification
- Proven experience in donor acquisition or fundraising, preferably within a charitable organisation.
- Strong communication skills, both written and verbal, with the ability to inspire and engage diverse audiences.
- Excellent organisational skills, with the ability to manage multiple campaigns and priorities effectively.
- Data-driven mindset, comfortable analysing campaign metrics and deriving actionable insights.
- A collaborative approach, with the ability to work well in a team environment and build relationships across departments.
- Self-motivated, proactive, and committed to achieving set targets.
What’s on Offer
Salary: c.£32,000 - £35,000 per annum
Hybrid: 2 days per week in office
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Salary:
- Starting salary £26,986 p.a pro rata
- 8.5% pension contribution after successful completion of probation period
Hours:
- Up to 21 hours per week (over 3 days)
- Normal working hours 9.30 to 5.30
- Open to part-time, job-share, and flexible working
- There is the possibility of additional hours in the future subject to funding confirmation
Contract type: Permanent
Responsible to: Service Manager (Advice Centres)
Responsible for: Volunteers
Location: Office based (Battersea and Roehampton)
About us
We’re a thriving advice organisation that is part of the national Citizens Advice network. Our services are delivered by a team of around 40 paid staff and 60 volunteers. We have a typical annual turnover of £2 million and in addition to our core advice service, funded by Wandsworth Council, we have a range of projects funded by trusts, foundations and our local Integrated Care System.
While we’re proud of the number of residents we support, we know that we can’t meet demand for advice and that marginalised communities don’t always come to established organisations for support. Because of this, we place equal value on improving reach and access through creative collaboration with equity-led organisations, partnership development and capacity building.
Why we need you
You’ll be a key member of the reception team, responsible for greeting and booking in clients who have pre-arranged appointments, and assisting members of the public to understand how to engage with our services.
You’ll work with volunteers who are on hand to provide basic information, or signpost to other services where appropriate. When a client’s situation is more complex and full advice is required, you and the volunteers can show members of the public how to contact our Adviceline service. We also have some capacity to help people who are in need of urgent support on the day.
The reception is a busy, fast-paced and interesting place to work, the role can be richly rewarding for the right candidate.
Why you should join us
We’re a dynamic organisation with a culture of quality and innovation. We’re ambitious about delivering advice services that make a real difference to local people and being a great place to work and volunteer. You’ll be part of a diverse and friendly team of staff and volunteers who are passionate about helping the people who need us most. Working with us means seeing yourself and your colleagues have a positive impact on the lives of ordinary people and helping to protect our communities from hardship, poverty and crisis.
We also believe that investing in and listening to our teams makes us a better organisation. We involve staff and volunteers extensively in the design and delivery of our services, as well as in long-term planning. You’ll benefit from working at an organisation with a strong commitment to professional development and continuous training – we’re proud of our teams and in return offer excellent opportunities for personal development and career growth.
Our commitment to EDI
We’re passionate about promoting equity, valuing diversity and working inclusively.We welcome applications from all suitably qualified people and particularly encourage applications from individuals whose backgrounds or experiences are under‑represented in our team.
How to apply
To apply for one of these roles, please send your CV and a supporting statement to our recruitment email (can be found on our website via the apply button) before the closing date. Your supporting statement shouldn’t be longer than two pages of A4 and should demonstrate how you meet the person specification. Your supporting statement and CV should be Word files, not PDF or another format.
- Advice Services Administrator and Receptionist
- Guidance notes for applicants
Closing date: 5pm on 20 April 2026 (We may close applications sooner if we find the right candidate.)
Interviews: TBC, Battersea Library, SW11 1JB