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Remote
£27,000 per year
Full-time
Permanent
Job description

The Volunteer Administration Executive will sit within the CoppaFeel! Education Team and will work closely with the Volunteer Community Executive and the Volunteer Community Manager. They will provide administrative support volunteer recruitment and onboarding; induction and training; support and supervision; and reward and recognition.

This is a remote-first role, which means you aren’t expected to come into the office. The only days you would be required to attend the office would be for our quarterly team meetings, quarterly department meetings and in person training. We will provide plenty of notice for when you are required to be in the office. Although the role is remote-first we have an office space where you are also welcome to work from.

About our volunteer community

We have over 250 volunteers involved in our core education volunteer programmes as well as opportunities across fundraising and events. Our volunteers include university students, former fundraisers and supporters. 

Volunteers are at the heart of our community value and play a vital role in helping us to deliver our key education programmes. The main aim of this role is to ensure our volunteers have a positive experience during their time with us and are supported to spread our lifesaving message.

About CoppaFeel!

CoppaFeel! exists to educate and remind every young person in the UK that checking their chest isn’t only fun, it could save their life. We are the first breast cancer charity in the UK to create awareness amongst young people, with the aim of instilling a new  healthy habit that could one day save their life. We are a small team which, collectively, has one almighty big voice. We were founded out of a need to right wrongs, and when we hear of more people diagnosed late, or young people dying from this disease, we know there isn’t a more powerful reminder to get up and get out of bed every morning.

DUTIES AND RESPONSIBILITIES

  • Play a key role in overseeing the day to day administration of volunteer programmes
  • Be the key contact and link between volunteers and external organisations who wish to book an awareness talk, stall or other volunteer-involving activity
  • Communicate with volunteers, assisting with questions and requests through the management of shared email inboxes
  • Coordinate bookings and scheduling for awareness talks, stalls or other volunteer-involving activity using our volunteer management platform and related digital tools
  • Support the Volunteer Community Executive with the administration of recruitment, induction, onboarding, training and supervision of volunteers, including support for community events.
  • Oversee the administration for thanking volunteers across the teams, taking an active role in CoppaFeel! thanking events, gifting and post
  • Maintain volunteer records using our database and report against volunteer activity
  • Manage volunteer kit including monitoring stock, ordering and reviewing resources
  • Process volunteer travel and expense claims
  • Assist with the administration for the set up and delivery of new projects and volunteer opportunities

SKILLS, KNOWLEDGE, AND PERSONAL ATTRIBUTES

  • Outstanding administrative skills
  • Experience of providing administrative support within a busy team
  • Experience in customer or user facing roles
  • Outstanding organisational skills to manage conflicting priorities
  • Outstanding time management skills with the ability to plan and meet deadlines
  • Excellent communications skills
  • Strong IT skills, with the ability to pick up new systems quickly
  • Ability to work effectively with colleagues at all levels across the organisation
  • Ability to work unassisted and be self motivated
  • Ability to handle confidential or sensitive information
  • Friendly and approachable with the ability to quickly build and maintain strong working relationships

CoppaFeel! welcomes applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities, and from men, because we would like to increase the representation of these groups within the charity.  We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We are keen to encourage a diverse range of perspectives, skills , experience and knowledge at the charity. 

Posted by
CoppaFeel! View profile Company size Size: 21 - 50
Posted on: 26 April 2024
Closing date: 19 May 2024 at 23:59
Tags: Admin,Volunteer Management