Senior digital community manager jobs
Digital Transformation Lead
Reporting to: Chief Operating Officer
Employment Status: Permanent, full-time/part-time (flexible)
Location: Home-based
Salary: £45k-£55k, plus excellent benefits
Role purpose
Adoption UK is undertaking a major digital transformation, initially focused on CRM and website development. We’re looking for a talented digital and data enthusiast to lead this transformation programme and subsequently oversee our ongoing digital development. This will be aligned to our strategy and preferred technology stack, and will include managing key relationships with our digital partners.
You’ll refine and implement Adoption UK’s digital strategy, leading our digital transformation project to successful completion. You will work with internal and external stakeholders to ensure that the project’s vision and scope meet the business and operational needs of the charity. The role includes direct line management of a Digital Manager and matrix project management of existing roles in data management and website content management. An important part of your role will be proactively identifying opportunities to integrate digital approaches into all current and upcoming projects.
Digital is key to Adoption UK’s future, and this is a high profile role within the organisation. We’re looking for someone with experience of delivering change, who is an excellent communicator and a passionate digital advocate profile role within the organisation. We’re looking for someone with experience of delivering change, who is an excellent communicator and a passionate digital advocate.
Background – our digital transformation
Like many charities, we’ve historically developed our digital framework and footprint organically, with insufficient web and CRM integration and functionality, duplication, and data silos. This has resulted in data management and website capabilities that don’t fully meet our users’ needs. We’re addressing this by:
- Investing in our customer facing platforms and data management systems, connecting all our divisions and services, and delivering integrated systems that provide a positive customer and stakeholder journey.facing platforms and data management systems, connecting all our divisions and services, and delivering integrated systems that provide a positive customer and stakeholder journey.
- Developing the next generation of digitally accessible services.
- Extending our inhouse digital capability to support continuous delivery.
Key accountabilities
- Lead the refinement and implementation of the charity’s digital strategy.
- Lead a project team to successfully deliver change in line with the agreed project timeline.
- Manage the governance and assurance framework for delivering our website and CRM digital transformation programme.
- Build and manage relationships with key stakeholders across the organisation and with current and future digital partners. Use these networks to:
- Promote digitalfirst principles and best practice, and raise awareness of our work.
- Increase internal stakeholders’ understanding of the benefits and opportunities that digital approaches bring.
- Proactively identify opportunities to increase our digital capability and integrate digital into current and upcoming work.
- Revise and deploy a performance assessment framework to track individual digital projects and ensure services comply with digital and data bestpractice standards.
- Assess and report on Adoption UK’s digital and data maturity, ensuring compliance with data security standards.
- Manage our external digital and IT partners, including contracts and performance monitoring.
Essential criteria
- A strong understanding of digital and technology trends, with experience implementing a Microsoft based technology stack based technology stack.
- Experience in successfully delivering digital change projects.
- Excellent verbal and written communication skills, with the ability to convey complex or technical information clearly and simply.
- Experience of building relationships with, engaging, and influencing internal and external stakeholders at all levels. Able to engage effectively with both technical and nontechnical audiences.
- Experience working at a senior level to deliver change or implement strategy.
- Ability to work under pressure and respond quickly to changing circumstances and tight timelines.
Desirable criteria
- Experience of working in an organisation that uses agile development methodologies.
- A strong understanding of the National Cyber Security Centre (NCSC) principles and approach, and of General Data Protection Regulation (GDPR) principles, audit, and compliance.
Adoption UK is the leading charity for adopted and care experienced people and adoptive families.
The client requests no contact from agencies or media sales.
About This Job
Are you passionate about shaping modern digital platforms and delivering secure and reliable services at scale? As the M365 Engineering Lead within Cadet Digital Services, you will play a central role in designing, developing and improving the CadetNET Microsoft 365 environment that supports tens of thousands of cadets and volunteers across the United Kingdom.
You will lead the M365 Squad and guide the technical direction of the CadetNET platform, ensuring it remains secure, governed correctly and aligned with Defence and public sector standards. You will work closely with the Product Owner to plan roadmaps, manage migration activity and support the onboarding of multiple cadet organisations into a single shared platform.
In this role you will oversee identity, security, compliance, collaboration tools and core platform services including Exchange Online, SharePoint Online, OneDrive, Teams, Entra ID and Intune. You will shape architectural decisions, set engineering standards and provide day to day leadership to engineers and administrators who maintain the tenancy.
If you enjoy leading technical teams, solving complex challenges and delivering a robust cloud platform that enables real collaboration, this role offers an exciting opportunity to influence the future of digital services across the Cadet Forces.
Responsibilities
· Lead the technical delivery of the CadetNET Microsoft 365 tenancy across its full lifecycle.
· Develop the CadetNET platform strategy in line with CDS product strategy.
· Provide day-to-day leadership for the M365 Squad, setting priorities.
· Oversee the architecture of the CadetNET tenancy, including identity, security, networking, governance, and compliance.
· Work closely with the Product Owner to shape roadmaps, migration plans, and phased onboarding of cadet forces and user cohorts.
· Lead technical decision-making on tenant configuration, identity models, device management, security tooling, and information protection.
· Ensure compliance with MOD standards for security, accreditation, data protection, and Secure by Design.
· Establish and maintain platform standards for configuration, automation, documentation, and operational support.
· Oversee tenant configuration, user onboarding, domain management, and service configuration for Exchange Online, SharePoint Online, OneDrive, Teams, Entra ID, and Intune.
· Represent the M365 platform in wider CDS technical, security, and architecture forums.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
You will enjoy being part of our small team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
What we can offer you
In addition to your salary, we offer all staff:
- Flexible working arrangements (you agree a working pattern with your line manager).
- Personal Accident Insurance, including loss of earnings cover and death benefit.
- 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
- A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
- Good leave allowances (which are offered pro-rata for part time staff):
- 20 days annual leave plus Bank Holidays.
- Additional privilege leave, on set days each year, such as between Christmas and New Year.
- An additional five days of volunteering leave.
- Support for qualifications and personal development.
- Employee Assistance Programme.
- Season ticket loan.
- Railcard (if you are eligible)
- A caring and supportive team environment.
How to apply
Please send a covering letter that details how you meet the requirements of the job description along with a CV by 2359 hrs on Friday 20th March 2026.
Interviews will be held in person during the week commencing Monday 13th April 2026.
While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
Army Cadet Charitable Trust (ACCT) UK aims to give all young people the opportunity to develop and achieve through Army Cadets activities.



The client requests no contact from agencies or media sales.
High Trees are seeking a new team member to provide communications and engagement support to the organisation. You will be joining us at an exciting time as High Trees continues to grow the reach and scale of our reach and impact. This is an exciting opportunity for a creative and proactive individual to work within a small, collaborative and dynamic team in a communications role. You will be passionate about ensuring that the voices of the communities that we work with remain at the heart of what we do and how we do it.
This role is central to supporting the Senior Communications Officer in the day-to-day running of their service. You will be responsible for producing impactful marketing and communications content, providing coordination support for events and activities, and doing outreach to ensure local communities are aware of our services. You will also be proactive, keeping abreast of developments and opportunities in the sector to raise the profile of our work. You will be highly organised and detail-focused, a compelling communicator, and confident to take initiative.
Collaboration with colleagues is an essential part of this role and you will enjoy working with others and be a valued partner, peer and colleague. You will need to be highly responsive to the needs of colleagues, service users, partners, and be able to provide practical solutions for a range of situations. This is an entry-level post, and you will be encouraged and supported to grow and develop your skills and expertise in Communications.
Employee benefits
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35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year after 2 years’ service (capped at an additional 8 days)
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Enhanced maternity/paternity/adoption leave after 2 years’ service
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Save money off a new bike with the Cycle to Work scheme
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Up to 7% contribution to the staff pension scheme
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24/7 Employee Support Line
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Clear pay structure with yearly increments (based on performance)
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Annual Staff away day
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Premium eye-care vouchers through Specsavers and season ticket loans
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Regular team lunches and generous supplies of office breakfast and snacks!
Connecting with people and communities to strengthen skills and build stronger voices.



The client requests no contact from agencies or media sales.
The Alumni Engagement Manager is a key role dedicated to nurturing lifelong relationships between the School and its global alumni and parent(s) of alumni community. By leading meaningful engagement, communications, and events, the role supports strategic initiatives that build a strong sense of community and encourage ongoing philanthropic support.
To apply for this role, you must have the right to work in the UK currently. We are unable to offer a visa sponsorship for this position.
Summary of duties and responsibilities:
Engagement and events:
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Execute a successful series of annual alumni and parents of alumni events locally and in the US, ensuring robust attendance, and driving successful event-based fundraisers when applicable
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Plan and support annual milestone reunions
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Schedule and host alumni tours and visits to the campus
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Actively facilitate meaningful networking and connection opportunities among current students, employees, and alumni, including alumni-to-alumni engagement
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Oversee the alumni and Grade 12 mentor program with the Office of Student Advising
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Manage the onboarding of the graduating Grade 12 class into the alumni network throughout the students’ final year at ASL, with event engagement and a fundraising appeal, in partnership with the high school leadership team
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Coordinate with the Director of Development and Giving Manager to annually promote fundraising appeals and giving challenges at alumni events and in alumni communications
Communications:
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Execute alumni communications in coordination with the Director of Development and the Communications team
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Write, design, and publish a monthly alumni newsletter, London Calling
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Research, meet, and conduct interviews with alumni of note in order to write monthly in-depth feature stories in London Calling
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Serve as lead on alumni networking software (ASLConnects, a Graduway site)
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Develop alumni content for ASL social media and online alumni platforms.
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Partner with the Giving Manager to drive success and class engagement during Grade 12 class gift campaign drive each year
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Monitor and provide updates for alumni web pages
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Assist with copywriting for alumni fundraising around the Annual Fund and other fundraising initiatives as requested by the Director of Development
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Work with the Web Editor to ensure that alumni pages of ASL website are up-to-date, relevant, and compelling
Additional responsibilities:
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Design and occasionally send mass broadcast emails and invitations related to alumni and/or parents of alumni, in coordination with the Director of Development
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In partnership with the Communications team, build monthly London Calling features on ASL (a Finalsite website), including news stories, in memoriam notes, and class notes
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Handle daily alumni inbox communications, including processing web login and alumni portal access requests
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Manage the Eagle mascot volunteers, and select student-facing events
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Photograph alumni and parents of alumni groups and events
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As requested, provide occasional copywriting and copy editing support to the rest of the Development team, including non–alumni specific projects
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Perform any other duties within the scope, spirit, and purpose of the job, including occasional weekend and evening hours for event coverage
Essential qualifications/experience:
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A proven track record of event planning experience with high attention to detail, time management, budget oversight, specific management knowledge of AV and decor, and handling multiple event projects simultaneously
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Exceptional verbal and written communication skills, highly organized and a problem-solver, positive and friendly, strong people management and interpersonal skills
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Collaborative team colleague and a self-starter
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Ability to adjust to dynamic event environments with ease
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A proven commitment to the safeguarding and welfare of children
Desirable qualifications/experience:
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Demonstrable alumni relations experience, building and developing effective relationships
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Educated at degree level
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Independent and/or international school experience
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Knowledge proficiency in Blackbaud Raiser’s Edge
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Knowledge proficiency in Adobe Creative Cloud
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Experience working with volunteers
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Fundraising experience as it relates to cultivation and stewardship
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Experience working with effective digital marketing and communication tools including web-editing, social media communications and bulk email marketing
This is a rare opportunity to help shape the future of hospice care in our region.
We are seeking an experienced fundraising leader to join St Elizabeth Hospice at an exciting moment of growth and transformation. As Senior Public Fundraising Manager, you will provide strategic leadership across our Events and Community Fundraising portfolio, leading high-performing teams to deliver ambitious income targets, exceptional supporter experiences, and inspiring public campaigns.
You will oversee flagship events, community fundraising activity, and public engagement campaigns, driving innovation, operational excellence, and strong supporter stewardship. You will guide planning across public fundraising, strengthen supporter journeys, and develop new opportunities for income growth.
The role also offers the opportunity to contribute to one of the most significant developments in the hospice’s history, the creation of the new hospice in Great Yarmouth and Waveney. Working closely with the Head of Capital Appeal and Associate Director of Fundraising, you will help shape public engagement and community participation in this once-in-a-generation project.
As a senior member of the fundraising leadership team, the post holder will deputise for the Associate Director of Fundraising when required, supporting strategic decision-making and cross-department collaboration.
At St Elizabeth Hospice, we believe that every moment matters. We’re a local, independent charity, dedicated to improving the lives of people in Ipswich, East Suffolk, Great Yarmouth and Waveney who are facing progressive or life-limiting illness.
Since 1989, we’ve been at the heart of our community, providing compassionate care, easing pain, and helping people and their families find comfort, dignity, and meaning through some of life’s most challenging moments. Last year alone, we supported over 4,000 patients and their loved ones.
St Elizabeth Hospice is committed to safeguarding and protecting the adults and young people that we work with and has a zero-tolerance approach to abuse, neglect and discrimination of any person. As such, all posts are subject to a rigorous safer recruitment process, including the disclosure of criminal records and vetting checks. We have a range of robust safeguarding policies in place which promote safeguarding across the hospice and staff are expected to undertake regular, mandatory safeguarding training to equip them with the knowledge and skills to identify and respond to potential risks.
For an informal discussion about the role, please contact Ellie Main, Associate Director of Fundraising and Supporter Engagement
We kindly request no contact from recruitment agencies please.
The client requests no contact from agencies or media sales.
Shape the Future of a Unique Regimental Museum
HorsePower, the Museum of The King’s Royal Hussars, is embarking on an ambitious transformation. We are developing a bold new “Museum of the Future” that will reinterpret over 300 years of regimental history through engaging, modern and interactive displays.
We are now seeking an experienced, motivated Fundraising Manager to play a pivotal role in raising £100,000 by mid-2027 to fund the redesign phase and to help establish strong, sustainable fundraising practice for the museum’s next chapter. This is an exciting opportunity for a fundraiser who wants real ownership, influence and the chance to make visible impact in a small but ambitious heritage organisation.
About HorsePower
Located at Peninsula Barracks, Winchester, HorsePower tells the story of The King’s Royal Hussars from 1715 to the present day, spanning India, Waterloo, the World Wars and modern conflict. The museum holds a fascinating collection and unique archives and is now launching a five-year strategic plan to become one of the most vibrant and accessible small military museums in the South of England.
The Role
This is a new role with scope to shape both strategy and delivery. You will lead on trusts, foundations, corporates and major donors, working closely with the Fundraising Trustee and Curator to:
- Build and manage a strong pipeline of funding opportunities.
- Write compelling grant applications and major funding proposals.
- Cultivate relationships with individual and corporate supporters.
- Put in place effective fundraising systems, processes and reporting.
- Develop long-term relationships for future capital funding appeals.
You will be confident working independently, comfortable in a small organisation and motivated by building something with lasting value.
Key Responsibilities
- Audit current fundraising activity, supporters and data
- Research, develop and submit high-quality trust and foundation applications
- Identify and cultivate prospective major donors and corporate partners
- Support stewardship, recognition and donor communications
- Maintain accurate CRM records and GDPR-compliant processes
- Produce concise monthly progress reports for trustees
About you – Essential. You will bring:
- At least three years’ successful fundraising experience (trusts, foundations, major donors and/or corporate partnerships)
- A strong track record of securing significant gifts and grants, ideally within culture, heritage or the wider nonprofit sector
- Excellent written and numeracy skills and experience of crafting persuasive funding proposals
- Confidence building relationships with funders, trustees and senior stakeholders
- Highly organised working practices and strong attention to detail
Desirable - Experience in museums or heritage, an interest in military history, and a creative, entrepreneurial approach to income generation.
Why join us?
- A rare opportunity to shape a museum redevelopment from the ground up
- Flexible working in a supportive, purpose-driven organisation
- A high-impact role where your work will directly influence the museum’s future
Applications: Interested applicants are requested to submit a short covering letter or email stating why they are suitable for the role, a CV and two references.
Closing date: 25 March 2026
Interviews: Late March/early April (online first round, final stage in Winchester)
We may close early if sufficient strong applications are received.
HorsePower is committed to equality, diversity and inclusion and welcomes applications from all backgrounds. We also welcome applications from candidates who may not meet every criteria but can demonstrate relevant transferable skills and experience gained through work, study, volunteering or other life experience.
The client requests no contact from agencies or media sales.
Context
Our vision is to bring hope to every one of our patients across London, when they need us most, where they need us most. Our mission is to use everything we know, our specialist skills and unmatched experience to save lives and ensure the best outcomes for every one of our patients and their families. We’re a charity that works alongside the NHS and our life-saving service is made possible by our supporters.
This is an exciting time to join London’s Air Ambulance Charity. In early 2025, we launched our new 15-year strategy, setting the direction for the service to our 50th anniversary in 2039. This strategy gives us the opportunity to tell the unique story of the service – we see more incidents requiring life-saving care at the scene than any other air ambulance service. London brings unique challenges and our new strategy requires us to tell a broader story of what we do and the impact we have.
Alongside this, we’ve developed an ambitious Engagement Strategy to put the people of London at the heart of our fundraising and marketing. Legacy giving is a critical part of our long-term sustainability, and this role is central to embedding a culture of legacies across the organisation. We’re at the early stages of our legacy programme, so this role presents a real opportunity for someone to grow and develop a successful income stream, as well as ensuring our supporters have meaningful opportunities to make a lasting impact.
About the role
The Senior Legacy Manager will lead the development and delivery of London’s Air Ambulance Charity’s legacy programme, ensuring legacy giving is embedded across fundraising and marketing activity and is front of mind across the organisation.
This role is responsible for managing our legacy marketing programme, working closely with the marketing team to deliver compelling, sensitive and effective activity. The postholder will also oversee our outsourced legacy administration partner, ensuring legacy gifts are processed efficiently, compliantly and in line with best practice, through regular performance monitoring and review.
Working across the Fundraising and Marketing Directorate, the Senior Legacy Manager will champion legacies as a vital form of support, collaborating closely with all teams in the directorate. This will include working with the major donor team to identify and develop high-value legacy opportunities and supporting the community engagement team to integrate in-memory and legacy messaging into the community talks programme and engagement activity within the community.
The role also plays a key part in connecting our legacy and in-memory programmes, working with the community engagement team and the Deputy Director to develop a joined up in-memory strategy that ensures a coherent and compassionate supporter experience.
About the person
You’ll be an experienced and confident legacy fundraising professional with a passion for building long-term impact. You’ll be a strong collaborator who can influence across teams and seniority levels, and a persuasive advocate for the importance of legacy giving. You’ll combine strategic thinking with hands on delivery, ensuring legacy activity is well planned, insight led and supporter centred. Comfortable working across disciplines and a self-starter, you’ll play a key role in embedding a culture of legacies across London’s Air Ambulance Charity.
The client requests no contact from agencies or media sales.
As Senior Marketing and Communications Manager, you will play a key role in driving forward UWS’ approach to audience engagement and development, to maximise existing and new supporters of the charity, to drive loyalty and value. You will maintain strategic oversight of UWS priority audiences, the UWS brand, messaging and channels and develop and deliver marketing and comms plans that support fundraising goals and the profile of UWS across agreed audience segments.
This is a 12 month maternity cover contract, starting early June 2026, based in London.
UWS is an award-winning global organisation bringing community-centric education models to the world's most remote populations. Their vision is Zero Education Poverty.
The Senior Marketing and Communications Manager will have a background in global advocacy or movement-building who can bridge the gap between UWS programmes and their public profile. You’ll be able to connect the organisation’s internal work (programmes) with how it shows up publicly, making it relatable and compelling to the key audiences (leading to fundraising), especially on a global stage. You’ll line manage a team of 2 Marketing Managers.
We’re looking for someone who has experience:
- Developing and successfully delivering marketing and comms work plans in collaboration with others with a proven track record of delivery
- Communications and Marketing experience that drives action using a variety of channels and content types.
- Influencing policy, public opinion, or decision-makers internationally (advocacy), or growing and mobilizing communities/supporters around a cause (movement-building)
- Aligning strategy, communications, and impact
- Turning complex content into clear, persuasive messaging, spotting a strategic story, and adapting it for different stakeholders (donors, policymakers, partners, media, grassroots supporters)
- Managing social media channels and website, and interest in AI
- Managing senior stakeholders and influencing through others
- Line management experience
Are you someone who can translate complex global programme work into powerful public-facing narratives that build influence, support, and momentum? If yes, we’d love to hear from you.
- Location: London (Hybrid, 2 days in the London office (Whitechapel, E1).
- Contract: 12 month FTC maternity cover. Full-time hours, working 5 days a week, or condensed hours into 4 days.
- Start date: Beginning of June 2026
- Salary: £50,000
- Firm closing Date: 9am Monday 16th March.
Interviews will take place w/c 23rd March and 2nd interviews w/c 30th March.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join our Community Fundraising Team and play an important part in supporting some of The Royal Marsden Cancer charity’s most dedicated supporters. Working alongside the Community Fundraising team you will effectively steward existing supporters, engage our community supporters and identify new prospects.
If you are a high performing fundraiser with experience of delivering income growth through effective relationship management, this is a fantastic opportunity to make a meaningful impact.
What you’ll be doing:
- Line manage a team to ensure they achieve their objectives and fundraising targets
- Deliver best in class stewardship to develop long term relationships
- Identify and develop fundraising initiatives to engage community fundraising supporters in line with the Charity’s strategy
- Identify opportunities to raise awareness of The Royal Marsden Cancer Charity including giving talks and presentations, attending local events and networking events
- Monitor income monthly and contribute to budgeting and reforecasting. Identify areas of concern and where there might be potential for growth
- Work with other teams within the Charity, including Finance, Data, PR, Marketing and other fundraising teams to maximise best practice and supporter experience
What we’re looking for:
We’re looking for someone who is:
· An experienced, high-performing fundraiser with a proven track record of securing financial support from community fundraising supporters
· An excellent written and verbal communicator, able to engage effectively with a wide range of audiences
· A confident leader, able to motivate, manage and support high-performing teams
· Highly organised, with experience in financial planning, monitoring and budgeting
· Proactive and self-sufficient, with strong problem-solving skills and the ability to take initiative
· Able to work with sensitivity and diplomacy, including in emotionally complex situations
· Experienced in using Raiser’s Edge NXT and/or fundraising for major charitable appeals (desirable)
Why join us?
We’re a values-driven charity committed to saving lives by funding world-leading research, treatment, and care at The Royal Marsden. You’ll be part of a collaborative, ambitious, and kind team, with plenty of opportunities for learning and development.
What we offer:
· Hybrid working between home and Sutton with occasional travel to Chelsea.
· Flexible working around our core hours of 10am to 4pm
· 27 days annual leave rising with length of service
· Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)
· Training, support and development opportunities
· Access to the Blue Light discount scheme and other discounts opportunities
· Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more
· Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes
· Opportunities for training and career development
Inclusion matters:
We are committed to building a diverse and inclusive workforce that reflects the communities we serve. Applications from all backgrounds are warmly welcomed
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications is received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
How to apply:
Use CharityJob ATS
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
Job Purpose
This role sits at the heart of Operation Smile UK’s five-year strategy to deliver transformational growth across all income streams. As Retention Fundraising Lead, you will be instrumental in delivering on three of the four core strategic priorities:
1. Build Regular Giving – retain and maximise value from the regular giving base
2. Drive All Donors to Legacy – ensure donors experience best-in-class stewardship, increasing their loyalty to the charity with an objective of feeding into legacy and long-term giving goals.
3. Maximise Growth Through Digital Fundraising Integration – leading the expansion and optimisation of digital growth for all existing supporters.
The Retention Lead is responsible for delivering Operation Smile UK’s strategic individual giving retention and legacy marketing programme. This role is key to driving income growth from our existing donors from the point of recruitment, maximising value and minimising attrition from the regular giving pool and generating and retaining legacy actions and prospects.
You will lead on the strategy, planning, delivery and evaluation of retention campaigns, with full accountability for managing significant budgets, agency partnerships and performance metrics.
You will support the development of the Legacy strategy, be instrumental in planning legacy activity and delivering legacy marketing for the existing supporter base across all income streams and methods of support, from Partnerships, Volunteers and public fundraisers.
This is a senior, hands-on role suited to an experienced Individual giving fundraiser with strong commercial acumen and a data-driven mindset.
Key Responsibilities
Strategic Campaign Leadership
- Develop and implement the retention strategy, aligned with income targets and supporter growth objectives.
- Lead on the planning and delivery of campaigns across cash, donor stewardship, legacy prospecting and stewardship, welcome, conversion, reactivation and upgrade appeals.
- Lead on strategic development of the cultivation journey to ensure Operation Smile maximise growth through digital channels.
- Monitor and report on campaign performance, providing insight-driven recommendations to optimise results.
- Drive testing and innovation to expand existing approaches and introduce new ones within acceptable risk and return parameters.
Budget Ownership & Performance Monitoring
- Take full responsibility for retention and legacy budget management, income forecasting and cost control.
- Set, monitor, and evaluate key performance indicators (KPIs), reporting against ROI, value and response, retention and conversion metrics and long-term value across all supporter groups channels.
- Collaborate with the Senior Database Manager and the Director of Data and Technology to develop and maintain performance dashboards (e.g., Power BI) and support strategic data analysis, including both short term and long-term channel performance evaluation.
Line Management
- Provide day-to-day leadership and support to the Retention team, ensuring clarity of objectives, effective workload management, and professional development opportunities.
- Conduct regular 1:1s, annual appraisals, and performance reviews for direct reports, supporting their growth and accountability.
- Foster a collaborative and inclusive team culture, encouraging innovation, learning, and high standards of delivery.
- Provide strategic and operational direction to external agencies or freelancers working on retention projects.
Agency & Partner Management
- Manage day-to-day relationships with external fundraising and creative partners.
- Lead on the relationship with the external fulfilment agency working with multiple internal stakeholders to ensure an effective partnership is in place.
- Lead briefings, content sourcing, agent training, stakeholder approvals, and quality assurance processes.
- Negotiate contracts and hold suppliers accountable for delivery and performance.
Cross-Team and Market Integration
- Represent the retention and legacy programme in cross-functional planning meetings and contribute to a unified team culture focused on strategic delivery.
- Work closely with the Acquisition and Digital lead to deliver a seamless supporter journey from point of recruitment to donor communications.
- Work closely with the Philanthropy Manager to develop and manage the pipeline of HV/Major donors.
- Work closely with the Legacy administrator, Philanthropy Manager and Volunteer Manager to develop the legacy pipeline.
- Work closely to ensure all digital communications are aligned and support the retention strategy
- Act as a key liaison with colleagues across Operation Smile global markets, sharing insights and exploring opportunities to align strategy, co-develop creative, or pilot cross-market initiatives.
Compliance, Risk & Best Practice
- Ensure all campaigns meet legal, ethical and data protection requirements (e.g., GDPR, Fundraising Regulator).
- Act as a key contributor to organisational risk assessments relating to income performance and supplier performance.
- Keep up to date with sector trends, innovations and benchmarks to maintain best practice.
Person specification
Essential Experience
- Extensive experience (ideally 5+ years) in Individual Giving, Legacy or fundraising acquisition roles.
- Proven success delivering multi-channel (including digital) retention campaigns for both cash, legacy and regular giving donors with strong ROI.
- Experience managing external agencies and suppliers to high performance standards.
- Strong background in regular giving retention.
- Demonstrable experience managing and reporting on retention budgets.
Skills & Attributes
- Strategic thinker with excellent campaign planning and execution skills.
- Highly numerate and confident using data for decision-making and optimisation.
- Strong project and stakeholder management abilities.
- Proactive, self-starting approach with high levels of ownership and accountability.
- Excellent communication and interpersonal skills, able to represent the organisation externally.
Desirable
- Understanding of retention and supporter journey optimisation.
- Familiarity with CRM, Dot digital and data system Donorfy.
- Experience with Power BI or other reporting tools.
First-round interviews are set for the week of 9th March 2026. We strongly encourage early applications.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
Please provide clear evidence in your cover letter of your experience and achievements, including income performance results. We are particularly interested in your expertise in developing supporter journeys and delivering successful multichannel campaigns across both mail and digital platforms. Additionally, please demonstrate your commitment to the sector.
The client requests no contact from agencies or media sales.
Are you a senior marketer with a passion for conservation? Do you love shaping strategy, leading inspiring campaigns, and want to see the direct impact of your work in protected habitats and thriving ecosystems?
Charity People are delighted to be partnering with World Land Trust to recruit a Senior Marketing Manager to join their small but mighty team. This is a brilliant opportunity for a confident, creative and strategic marketer to shape campaigns that grow awareness, deepen engagement and drive vital income for one of the UK's most respected conservation charities.
Senior Marketing Manager
Hybrid / Halesworth, Suffolk (ideally 1 day per week onsite)
£50,000-£60,000 | Full-time | 35 hours per week
Permanent | Flexible working options including a 9-day fortnight
Benefits: Great culture and brilliant benefits including: 36 days annual leave (incl bank holidays) 5% pension, Group life assurance 4x annual salary, L&D opportunities.
About World Land Trust
World Land Trust is an international conservation charity protecting the world's most biologically significant and threatened habitats. Through trusted local partnerships, they fund the purchase and protection of land, support community-led conservation, and create long-term solutions that safeguard wildlife and ecosystems across the globe.
Their model is practical, impactful and proven. Their team is passionate, expert and ambitious. And now, they're looking for a marketing leader to help bring even more people into their mission.
The Role
As Senior Marketing Manager, you'll shape and deliver World Land Trust's marketing strategy. You'll lead integrated, multi-channel campaigns that strengthen the brand, inspire supporters and ultimately grow income.
Managing a small talented team of two, you'll blend creativity with insight, turning data into action and storytelling into measurable impact. You'll work collaboratively across the organisation and with external partners to ensure campaigns are cohesive, compelling and effective.
Key responsibilities include:
- Leading strategic, multi-channel marketing campaigns to strengthen brand and grow supporter engagement
- Managing campaigns end-to-end, using insight and evaluation to measure success and optimise performance
- Overseeing content across digital, social, email, print and events
- Building strong relationships with media, partners and agencies
About You
We're looking for an experienced senior marketing or brand leader with a track record of delivering strategic, integrated campaigns. You're as comfortable with data as you are with storytelling, and you know how to translate insight into meaningful supporter action.
You'll bring:
- Proven experience delivering impactful strategic marketing campaigns ideally from the charity sector
- Strong digital and above-the-line marketing expertise
- Excellent communication and storytelling skills
- Experience leading and developing high-performing teams
You're proactive, inquisitive, collaborative and motivated by purpose. You thrive in ambitious, values-driven organisations where your work makes a tangible difference.
If you'd relish the opportunity to lead marketing for a globally respected conservation charity we'd love to hear from you.
How to apply:
Please send a copy of your CV or profile to Ellen Drummond and Priya Vencatasawmy as first steps.
If your experience matches what we're looking for, then we'll be in touch with more about the application process.
Closing date: 9am on Thursday the 5th March
1st stage interviews: Mon 23 March (pm) & Tues 24 March (pm)
2nd stage interviews: TBC Early April
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Helping people across the world protect and restore their land to safeguard biodiversity and the climate
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
It’s an exciting time to join the Rugby Portobello Trust.
We are a vibrant, place-based community charity supporting children and young people in North Kensington. As we expand our reach and deepen our impact, we are investing in the next phase of our fundraising growth, and we’re looking for an ambitious, strategic fundraising leader to help drive that forward.
As Head of Supporter Engagement, you will lead our income-generating strategy across special events, challenge events, individual giving (one-off and regular) and major donors. You’ll shape how we tell our story, deepen supporter relationships and grow unrestricted income to ensure our long-term sustainability.
This is a senior leadership role with real breadth. You will:
- Lead and grow income across multiple fundraising streams
- Develop and steward major donor relationships
- Oversee high-quality, income-generating events
- Drive multi-channel supporter communications
- Analyse performance data and report against KPIs
- Manage and develop a small, committed team
We’re looking for someone who:
✔ Has a strong track record of achieving and growing fundraising income
✔ Has delivered successful income-generating events
✔ Is confident managing donor relationships, including major donors
✔ Can translate organisational strategy into income growth plans
✔ Is comfortable holding targets and being accountable for performance
✔ Brings energy, creativity and leadership to a small but ambitious organisation
You’ll be joining a charity with a loyal supporter base of 3,000+, a strong fundraising history and a passionate leadership team. This is a hands-on role that's strategic in outlook, operational in delivery and deeply connected to the community we serve.
If you’re motivated by the opportunity to shape growth, lead from the front and make a tangible difference in the lives of children and young people, we’d love to hear from you.
We work alongside PEOPLE to improve lives and communities, to unlock POTENTIAL and open up new POSSIBILITIES
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Events & Community Engagement Manager
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Role Title: Senior Events & Community Engagement Manager
Salary: £49,370 to £50,797
Location: London-Hybrid
Tenure: Full Time, Fixed term (10 - 12 months)
ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty. We work with our partners and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want
Are you a keen advocate of women and girls’ rights in emergencies?
Are you an exceptional fundraiser with a passion for building meaningful supporter relationships?
Do you thrive in a collaborative, fast-paced environment where innovation and community impact sit at the heart of what you do?
Then we'd love to hear from you!
We are seeking a Senior Events & Community Engagement Manager to lead the stewardship function of our Events & Community Engagement Team. In this pivotal role, you will oversee high-quality supporter journeys, design stewardship strategies that inspire action, and champion values-driven engagement with individuals, groups, and corporate partners.
This is a fantastic opportunity to shape the future of community and events fundraising at ActionAid UK; empowering supporters, strengthening partnerships, and increasing vital income for women and girls worldwide.
The successful candidate will ensure that stewardship plans are designed to strengthen the connection between supporters and ActionAid UK’s mission, deepening understanding of the charity’s work with women and girls worldwide. The position also involves seeking and nurturing opportunities with schools, universities, community groups and corporate partners who are interested in employee fundraising. By developing these relationships, the post holder will help secure income and build long‑term engagement that supports ActionAid’s global mission. The role is well suited to someone who thrives in a collaborative environment, enjoys developing new approaches and is motivated by the potential for community impact. The role includes direct line management of two Events and Community Engagement Officers. The manager is expected to support their development, encourage an ambitious and positive team culture and contribute to wider organisational initiatives. Participation in cross‑departmental projects, staff briefings and internal working groups is a regular feature of the post, as is modelling ActionAid UK’s feminist leadership behaviours.
What We’re Looking For
- Proven experience designing and delivering community and events supporter journeys.
- Strong track record in relationship management across diverse audiences.
- Experience of digital engagement and online fundraising tools (e.g., JustGiving, Enthuse).
- Experience managing budgets and reporting against financial and non-financial KPIs.
- Excellent written and verbal communication, able to present confidently to partners and supporters.
- Experience managing direct reports.
- Strong problem-solving and strategic thinking skills.
- Commitment to feminist values, anti-racism and ActionAid’s mission for women and girls.
Working for ActionAid UK offers the opportunity to contribute to an organisation with a long history of championing women’s and girls’ rights. Staff benefit from flexible working options and an inclusive environment that welcomes applications from individuals who are underrepresented in the charity sector. The organisation is committed to ensuring that all employees feel respected, supported and able to fulfil their potential.
Additional information
Diversity, equality, inclusion and belonging:
Diversity, inclusion and belonging are key to our organisational culture. We are on a journey to become not only an anti-racist organisation but one that proudly celebrates the diversity of all applicants and employees. We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from under-represented/marginalised communities.
AAUK is a Disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.
Referencing and safeguarding:
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include Misconduct Disclosure Scheme, safeguarding, criminal records and terrorism finance checks. By submitting an application the job applicant confirms their understanding of these recruitment procedures.
ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK staff and ActionAid UK representatives to share this commitment. We will not tolerate our staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work.
Working practices:
ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.
ActionAid UK has a hybrid working policy for many of our roles. The requirement will vary from team to team and the responsibilities of individual roles. As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and company connection days. Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.
Please note that ActionAid UK does not offer fully remote working options. We encourage you to discuss hybrid working expectations at interview.
Recruitment processes:
Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible. If we receive a very high response, we may close the vacancy early and will not accept further submissions. Vacancies close at 23:55pm
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
We’re looking for a senior digital marketing officer – email to deliver high performing email campaigns and automations to support the charity’s activity. You’ll work autonomously and collaboratively with all teams across Breast Cancer Now to deliver and improve our email marketing.
You’ll be working to optimise engagement of our communications, as well as the supporter experience of those receiving them.
Line managing the email digital marketing coordinator – email, you’ll support their development and maintain positive close working relationships across the charity.
About you
You’ll have a high level of email experience and technical knowledge of relevant email platforms (ideally Adestra) and delivering complex email campaigns and projects.
You’ll be passionate about delivering the best email experience and engagement and understand best practices and the importance of data and testing.
You’ll be well organised and have strong prioritisation and attention to detail skills, working across the organisation on a diverse range of email campaigns, advising on best practice.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London or Sheffield office. Our hybrid working model allows you to work up to 2 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recruitment team
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date Wednesday 25 February 2026 9am
Interview date 11, 12 March 2026
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
An ambitious humanitarian charity, established just two years ago, has already built an impressive £2.5m income base supported by an exceptional group of committed patrons. They are now seeking a Senior Fundraising Manager to refine, structure and scale their fundraising strategy for the next phase of growth.
Reporting to the Founder/Director, this is a strategic and hands-on leadership role with significant scope to shape direction and drive sustainable income growth.
- Remote (UK) | 1–3 days per month in London
- £2.5m annual income | Charity only 2 years old | Exceptional patron base
- Ideally available to start within 4 weeks
Key aspects of the role:
- Reviewing and refining the existing fundraising strategy and structure
- Leading multi-stream income generation (HNW, trusts & foundations, corporate, individual giving, community)
- Driving prospect research and developing tailored cultivation plans
- Strengthening stewardship and long-term donor retention
- Embedding fundraising within digital campaigns and advocacy activity
- Overseeing CRM selection/optimisation and improving data processes
- Managing a small team and volunteer fundraising support
- Delivering weekly reporting and performance analysis to senior leadership
They are looking for:
- Significant senior-level fundraising experience with a proven track record of income growth
- Experience across multiple income streams, particularly HNW and trusts
- Strong strategic planning combined with operational delivery
- CRM implementation or optimisation experience
- Confidence operating within an ambitious, founder-led organisation
Please note: CVs will be reviewed on a rolling basis, so early applications are strongly encouraged.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.


