Senior information governance officer jobs

The post-holder will be based at GMRC but work alongside TRC and MASH women’s services and Greater Manchester Pathfinder partnership, with service users who have experienced sexual trauma but who present with additional complex mental health needs.

They will work with service users in partner organisation settings and in the community, working collaboratively with individuals, carers and partners from local multi agency providers and services, to assess and identify social care needs that may be potential barriers to the client being able to address their sexual trauma.

The post-holder will provide guidance, leadership and consultation on social care legislation and policy to the team and to other areas of mental health services, including joint working where appropriate.

They will contribute to developing and maintaining high standards of decision making and professional practice in the field of social work.

The post-holder will be responsible for a caseload of service users under the care of the Pathfinder Partnership, supporting them in their recovery journey.

They will provide specialist social work interventions to service users and their carers / families, and involve them in all planning, helping to develop social resilience, motivation and daily living skills.

Responsible for all Continuous Professional Development (CPD) resources and activity of the Royal College of Paramedics, The primary role of the National CPD Lead will be overall responsibility for all CPD delivered by the Royal College of Paramedics, including ensuring the quality of content across the current and future range of platforms, (including video, webinars, events, podcasting). 

The National CPD Lead is responsible for the efficient and effective management of specific pre-agreed workstreams aligned with realisation of the Royal College’s strategy objectives, this will require budget awareness along with supervision and management of team members. 

As a senior member the College team – the National CPD Lead will provide a leadership presenceacross the organisation, contributing to policy and planning, staff development and membershipengagement and growth. They will be an able, confident and competent communicator, engagingeffectively at all levels, from student members to the Royal College of Paramedics Board and Council to national partners and colleagues. 

The primary role of the National CPD Lead is to provide assurance, support and leadership in the provision of face to face and virtual CPD delivered by the College of Paramedics, including: 

• Ensuring the quality of content across the current and future range of platforms (including events, video, webinars, courses, and podcasting). 

• Reviewing and developing CPD activities which meet the needs of members and the profession

As an employee, the National CPD Lead will promote the Royal College, and its aims and objectives by building effective relationships with members, other healthcare colleagues, employers and other stakeholder bodies. 

The Person: 
We are looking for an enthusiastic and highly motivated individual to work directly with the Head of Education to drive innovation and change and deliver the Continuous Professional Development and Education objectives as part of the overall College strategy. 

The National CPD Lead will act with integrity, positivity, and adaptability, using their skills to build effective relationships and work within a shared vision.

Closing date: 23:59hrs on 30.01.26 
Interviews: w/c 16.02.26 in the area of Leeds/Bradford 

Interviews: 26/01/2026

For more information, or to apply, please click 'apply now' to be directed to our website.

The King’s Trust has ambitions to grow our offer to young people across the themes of Education, Employment and Enterprise. To help us on this journey, we are looking for a passionate and driven individual to join our Management Team to lead and motivate a team of Youth Development Leads.  

As part of the Management Team, you will collaborate with regional colleagues and external networks to develop and implement an outreach & delivery plan in accordance with targets for your local area. You will ensure young people who need us most are engaged at the start of their journey by leading the development of relationships with colleagues and local referral partners, and networks. You will lead the effective service delivery of your team, ensuring each young person engaged progresses with an appropriate pathway of learning and one-to-one support.

As one of our Delivery Managers, you need to have: 

• Excellent interpersonal skills
• Strong planning and organisational skills
• Effective data analysis skills
• Line management experience

The Delivery Manager role is multi-faceted, and we are looking for an individual with a broad skill set. We work with young people from every background, so we’re passionate about building a diverse workforce that represents the young people we support. We, therefore, welcome applications from everyone who meets the essential criteria for the role.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Delivery Managers? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Delivery Managers! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network). 

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Join us and help create opportunities that change young lives.

Career Ready is a UK-wide social mobility charity, working to empower young people with the skills, confidence, and networks they need to succeed.  We're looking for a Partnerships Manager to help transform young people’s futures. In this role, you’ll retain and grow corporate partnerships that fund our programmes and provide paid internships, mentoring, and volunteering opportunities.

You’ll lead a portfolio of corporate partners dontating five figure amounts, inspire businesses to invest in social mobility, and secure long‑term commitments that deliver real impact. Working closely with colleagues across programmes and income generation, you’ll ensure partners see the tangible difference they make while championing employer engagement at events and through networks.

We’re seeking someone with proven account management experience at a mid to high level, exceptional relationship‑building skills, and the ability to collaborate brilliantly with colleagues and partners. If you’re proactive, organised, and motivated by creating opportunities for young people, this is your chance to make a lasting difference.

For full information view our candidate pack, which is available when you click on Apply.

Closing date for applications: 9am on Monday 12 January 2026

First stage interviews: expected to take place w/c 19 January 2026

The Purpose of the role is to lead in the day to day operational management of Vincentian Care Plus (VCP) through effective leadership and delivery of high quality care within the framework of Care Quality Commission’s Fundamental Standards of Care.

The Registered Manager will be accountable and will be working closely with the Chief Executive Officer to encompass the management of all services within the organisation’s policies and procedures.

To provide high quality homecare services that support the rights of the individual to live the lives they choose as far as they are able, and deliver the service as per the contract requirements of Westminster City Council.

To lead and promote VCP’s philosophy, values, aims and approach in providing high quality homecare services.

To efficiently manage the day to day running of the business, allocating resources and monitoring performance to deliver high quality homecare services within the agreed budget.

To manage all aspects of the staff team and provide sound leadership to ensure staff are clear about their respective duties and responsibilities and have the support they need to carry out their roles safely.

Manage the Safety and Quality of the Organisation

· Ensure that the service meets all the quality control requirements to remain compliant at all times.

· Be responsible for the safe delivery of the service in line with legislative requirements and the organisation’s policy and procedures.

· Ensure that all Safeguarding and Health & Safety legislation requirements are adhered to at all times.

· Promote safe working practices under the Mental Capacity Act, Pan-London Safeguarding procedures and general medication management.

· Closely work with the Compliance and Quality Manager to implement, maintain and resolve complaints and incidents within agreed procedures.

· Undertake training and development to keep up to date with the law, best practice and changes in organisation policy, applying this knowledge to day to day management and delivery of care.

· Understand and monitor health and safety in the workplace and in the field.

· Maintain full and accurate records and reporting systems in accordance with legal requirements to ensure the effective running of the organisation.

· Carry out investigations relating to the quality of the service and use findings to make improvements.

· Be prepared to work flexibly to ensure the safe delivery of the service.

Provide a Good Service to the Client

• Promote the rights of each client and keep their wishes at the centre of their care and support.
• Make sure that prior to each service commencing, a client assessment and risk assessment with the client, and/or their chosen representatives, has been completed including what the client needs and would like to achieve from their care and support.
• Make sure a written individually tailored care and support plan has been created and agreed, that respects the client’s wishes and promotes their dignity and privacy. Agree appropriate risk control measures to reduce identified risks.
• Provide the client, and where appropriate their representatives, with information about the service so that they are clear about what to expect and how they can raise any concerns.
• Apply excellent communication skills with client, their families and representatives, staff and other health and social care professionals to deliver high quality homecare services.
• Keep all information about client and their families secure and confidential.

Leadership

· To fulfil all duties as Registered Manager in accordance with Care Quality Commission requirements.

· To work with the CEO in developing ideas, initiatives and practices and to share in the monitoring process.

· Actively participate in the growth and development of the Charity, through maximising funding and marketing opportunities.

· Manage the finance of the Charity by fully understanding the current financial status and working within the budget constraints to ensure the budget is met at all times.

· Oversee all administrative systems to ensure factual, accurate information is held and that all computerised and manual records are up to date.

· To attend meetings and provide regular reports.

· To ensure that relevant legislation and registration requirements are complied with and to deal with any concerns.

· To initiate the implementation and on-going review of Policies and Procedures and Quality Standards of Care.

· To build good working relationships with Local Authorities, Agencies and peer groups to support the development of the Charity, and develop and maintain contacts with relevant Statutory and Voluntary Agencies as well as Social and Health Care Agencies.

· To maintain professional accountability for:

o care delivered

o care premises and resources

o training and supervisions to staff providing care

· To be accountable and responsible for the provision of care throughout the operational day.

· To ensure that care delivery is based on currently accepted best practice that can demonstrate resident assessment, planning, implementation and evaluation to meet the residents’ needs holistically, is person centred and that all care is evidenced based.

· Initiate and maintain effective Care planning, Quality Assurance Management, Complaints Management, Risk, Health and Safety Management, and evidence based care audits for the service.

· Maintain all necessary documentation with regard to confidentiality and the Data Protection Act and uphold effective and accurate record keeping by ensuring high standards of record and report writing are maintained.

· Demonstrate and lead by example in the delivery of care and effective use of resources.

Staff Management

· To be responsible for and manage a team of office and care staff within a budgeted establishment ensuring appropriate skill mix to maintain the high care standards.

· Lead the staff team to provide a high standard of person centred care based on a Vincentian ethos and philosophy of care, which recognises and respects the dignity of each resident as a unique individual.

· Manage the effective recruitment, induction, training and performance of the office and field staff teams.

· Identify ongoing training needs and ensure staff are up to date with current best practice.

· To take part in training opportunities in the Vincentian tradition of working and to promote these values to all members of staff.

· To promote a teamwork approach through strong leadership in an open and friendly working environment.

· Be responsible for the on–call rota.

· Actively promote, develop and maintain an environment, which encourages lifelong learning with staff.

· Work closely with the Compliance and Quality Manager to ensure that all staff undertake the mandatory training requirements. Ensure that Evidence Based Practice (EBP) is used to deliver high standards of care.

· Participate in the training and development of all staff. Assume the role of facilitator for the staff, providing support for supervision/continual professional development.

· Identify own learning needs and take responsibility for own professional development 

Additional Information

· The post holder must at all times carry out their responsibilities with due regard to the Charity’s Equal Opportunities Statement.

· Work in line with the Charity’s Safeguarding People from Abuse Policy and Whistle Blowing Policy to ensure that people are kept safe at all times.

· Confidentiality of residents to be maintained at all times.

· The post holder must carry out their responsibilities with due regard to the non-smoking environment of the Charity.

· An understanding of administering medicines.

· The post holder must respect the confidentiality of data stored electronically and by other means in line with the Data Protection Act and GDPR.

· The service is committed to the principle that no member of staff should work on average more than 48 hours per week. Staff who do exceed this limit need to complete an opt out form. Any member of staff who undertakes work outside the Home, regardless of whether they exceed 48 hours or not, must inform their manager of this in writing.

Genuine Occupational Requirement

We are a Charity which unpins its values and ethos from the teachings and example of St Vincent de Paul and Louise de Marillac, who co-founded the Daughters of Charity of St Vincent de Paul in 1633. Although we employ people of all faiths and none, we require that all employees learn about the Vincentian values which is the driving force of the charity.

The above list is not exclusive or exhaustive and the post holder will be required to undertake such duties as may reasonably be expected within the scope and grading of the post. All members of staff are required to be professional, co-operative and flexible in line with the needs of the post.

Candidate Specification 

Essential Criteria 

Experience and skills

· Excellent leadership and management skills.

· Excellent communication skills. Experience of building positive working relationships with people who use services and their families, staff and other health and social care professionals.

· Excellent skills at building partnership working relations with commissioners and contracts monitoring officers building rapport and instilling trust.

· Ability to support client with all aspects of their daily living in a manner that respects their dignity, is non- judgmental and promotes their independence, choices and privacy.

· Experience of care services, risk assessment and person centred care and support.

· Experience of regulatory frameworks for Domiciliary services such as Care Standards and the Care Quality Commission.

· Effective strategic and operational planning of workloads so clients receive the services they expect.

· Financial management including budgetary control.

· Good administrative skills and computer literacy.

· Experience of managing and developing an effective staff team including recruitment, training, supporting and supervising staff.

· Ability to maintain clear written and electronic records and to follow statutory reporting procedures.

· Ability to implement Vincentian Care Plus’ policies, procedures, and instructions.

· Experience of managing the delivery of social care services as a registered manager (desirable).

· This list is not exhaustive and from time to time you may be required to undertake additional duties.

· This job description will be updated from time to time at the discretion of management in response to changing business needs.

Personal attributes

· Caring and compassionate towards people in need of care and support.

· Respect for people suffering from a range of medical conditions with different backgrounds and beliefs to your own.

· Strong commitment to non-discriminatory care practice.

· Commitment to respecting the rights of client at all times and to promoting their privacy, dignity and independence throughout their lives.

· Dedicated to governance and delivering high quality services.

· Self-motivated and keen to learn. Willing to seek guidance when needed and follow instructions.

· Excellent time keeper and reliable and professional.

Knowledge and understanding

· Good standard of education with good literacy and numeracy skills.

· Excellent understanding of the needs of people who require care and support at home and the provision of homecare services in line with best practice.

· Good understanding of the regulatory responsibilities of a Registered Manager and the law relating to domiciliary care services.

· Understanding of the tendering process and the ability to prepare tenders and deliver presentations to Commissioners.

· Must have NVQ L5 qualification in Leadership and Management Health and Social Care or equivalent, or be willing to work towards a relevant management qualification.

· Working knowledge of Safeguarding procedures in adult care, and how to recognise abuse.

· Understanding of systems to maintain confidentiality in relation to client, staff and the business.

· Knowledge of health and safety matters in relation to homecare services and risk management.

· Business Management degree (desirable).

Salary and Conditions of Service

The salient features of Conditions are as follows:

      You will be automatically entered into the Nest Pension Scheme after three months.

· All offers of appointment are subject to receiving satisfactory references and medical clearance and DBS checks.

All appointments are subject to a 6-month probationary period.

Further Information

We operate a no smoking policy.

We confirm our commitment to equal opportunities in all our activities.  It is intended that no job applicant or employee will receive less favourable treatment on the grounds of political belief, sex, sexual orientation, disability, marital status, race, nationality, ethnic origin, religion or social class.  Selection and promotion criteria will be kept under review to ensure that individuals are treated on the basis of the job requirements and on their relevant personal merits, and are not disadvantaged by conditions or requirements, which cannot be shown to be justifiable.

Assessment Centre: 3rd of February in-person at our Birmingham Centre

Join The King's Trust as a Delivery Manager and play a pivotal role in transforming lives. You'll oversee the design and delivery of youth programmes, including procuring partners to help us run programmes that build confidence, skills, and pathways into education and employment for 16–30-year-olds in Birmingham.

Collaborating with a passionate team and partners across the country, you’ll lead frontline delivery, ensuring high-quality, inclusive, and impactful services that meet the diverse needs of young people. This role will involve leading our Get a Job and Development Awards programmes across Birmingham. 

If you're an inspiring leader with a passion for purpose, strategic mindset, and proven experience managing people, programmes and partnerships, this is your chance to make real change happen. At The King’s Trust, you’ll not only help shape futures but grow your own in an inclusive, values-led organisation that champions diversity, equity, and personal development every step of the way.  

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Delivery Manager - Birminghams? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Delivery Manager - Birminghams! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

The British Association for Behavioural & Cognitive Psychotherapies (BABCP) is the lead organisation for Cognitive Behavioural Therapy (CBT) in the UK and Ireland.

We are a growing organisation which aims to improve the mental health of people across the United Kingdom and the Republic of Ireland, through furthering research and good practice in CBT and related professions.

We have more than 25,000 members across the UK, Ireland and overseas, and a growing staff team, who work remotely.  Our members are part of geographical branches and Special Interests groups.

We are looking for an experienced and legally qualified Legal Assessor to join BABCP in a senior role supporting our complaints and disciplinary framework. This is a key leadership position, providing expert legal and procedural advice to BABCP Panels, supporting the Complaints Team, and ensuring that complaints and disciplinary processes are conducted with fairness, consistency and integrity.

You will play a central role in maintaining public confidence in BABCP’s regulatory processes. This includes advising on law, procedure and evidence, overseeing casework quality, supporting hearings and panels in real time, and leading a multidisciplinary complaints team. The role would suit a confident legal professional with regulatory or disciplinary experience, strong leadership skills and a commitment to upholding professional and ethical standards.

The role is initially temporary for a 12-month period however, there is the possibility of it becoming permanent.

What you’ll be doing

• Providing legal and procedural advice to BABCP Panels and the Complaints Team, ensuring compliance with BABCP Complaints and Disciplinary Procedures.
• Advising Panels on matters of law, procedure, evidence, human rights and equality, ensuring adherence to the principles of natural justice and procedural fairness.
• Providing clear, real-time procedural advice during hearings and panel meetings.
• Reviewing complaints and case files to determine BABCP remit and potential breaches of BABCP Standards of Conduct, Performance and Ethics.
• Overseeing casework quality, progress and compliance with BABCP policies, PSA standards and accreditation requirements.
• Ensuring investigations and outcomes are proportionate, consistent and aligned with best practice.
• Reviewing or drafting determinations, recommendations and legally robust outcome letters, with appropriate references to legislation and case law.
• Liaising closely with the Complaints Team, including the Complaints Coordinator, Complaints and Resolution Manager, Legal Clerk, Presenting Officer and others to support effective case preparation, including evidence and witnesses.
• Line-managing the Complaints and Resolution Manager(s), Complaints Coordinator and Legal Clerk, or other staff within the complaint team, including supervision, appraisal, workload allocation and professional development.
• Providing leadership that supports continuous improvement, high standards of service and effective team working.
• Supporting the development, review and implementation of BABCP complaints and disciplinary policies, procedures and guidance.
• Delivering training to Panel Members and staff on legal, procedural and regulatory matters.
• Supporting governance arrangements and the work of the Standards and Ethics Committee.
• Ensuring compliance with data protection, confidentiality, equality and safeguarding requirements.
• Monitoring compliance with legal, ethical and regulatory standards and proactively identifying areas for improvement.
• Taking accurate minutes where required and undertaking ad-hoc governance and compliance duties as necessary.

What we’re looking for

• Qualified lawyer in England and Wales (Solicitor, Barrister or Chartered Legal Executive), regulated by a recognised professional body (SRA, BSB or CILEx Regulation).
• Proven experience working in a legal, regulatory or disciplinary context.
• Experience of UK regulatory, disciplinary or tribunal processes, including complaints handling or professional misconduct investigations.
• Experience managing, supervising and developing staff, including performance management and professional development.
• Demonstrable team leadership experience.
• Strong legal drafting, analytical and written communication skills.
• A strong understanding of data protection, confidentiality and professional ethics.
• Sound knowledge of human rights legislation, equality law and safeguarding principles in regulatory or disciplinary contexts.
• Strong IT skills, including Microsoft 365.
• Ability to work effectively within a multidisciplinary team and to give and receive constructive feedback.
• At least five years’ post-qualification experience (PQE) (desirable).
• Experience working with professional regulators (e.g. HCPC, GMC, NMC or other PSA-accredited registers) (desirable).
• Experience within psychotherapy, counselling or mental health regulatory environments (desirable).

How to apply

Send an up-to-date CV and covering letter no more than two pages no later than 11th January 2026. Interviews will be likely held within w/c 26th January 2026.

The covering letter should set out how you would meet each of the criteria from the person specification that are marked “Application”.

If you have not heard from us by 22nd January 2026, please assume that your application has not been successful on this occasion. We encourage you to keep an eye on our future vacancies and apply again, as we are always looking for talented individuals to join us.

Hours: Full time, 37.5 hours per week

Location: Harlow, Essex. Easily commutable from London Liverpool Street or Tottenham Hale Station. We offer a free minibus service to/from Harlow Town Train Station as well as free parking and EV charging on site.

Extra Information: Full time office based role, after an initial period a minimum of 3 days per week in the office. Open to conversation on flexible and compressed working arrangements.

About the role:

You will act as subject matter expert to deliver a best-in-class business planning and budgeting process that leads us into delivering on our strategic plan. 

You will be ensuring that management reporting and financial management tools are fit for purpose, contributing to cross-functional performance improvement and embedding a culture of continuous improvement and best value for the organisation. Engaging with Budget Holders and other stakeholders as a strategic partner to develop and maintain a consistent business partnering agenda through the year, providing financial insights that support high level decision making.

You will deliver and clearly communicate budgets, forecasts and periodic reporting using expert analysis to highlight variances and identify improvement opportunities. Once our analytics are in place, you will drive a large development agenda evaluating our impact measures and supporting incremental investment decisions between individual charitable programmes, and between charitable programmes and social investments and financial returns.

What you will be doing:

Budgeting and Forecast 

• Deliver a collaborative annual planning and budgeting process that ensures delivery of the business and financial strategy and re-forecasts as required. 

 Accounting and Performance Management: 

• Produce monthly and quarterly management accounts to deadlines for review by the Head of Finance / CFO, identifying key variances and issues affecting financial performance, whilst looking for improvement opportunities. 

• To deliver a periodic reporting process that is timely and accurate, engaging with heads of departments (budget holders) to build on and develop existing reporting. 

• To contribute to the preparation of the Annual Report and Accounts and associated audit processes. 

• To develop and deliver a suite of financial performance metrics in line with best practice. This will include development of cost allocation methodologies and balanced scorecard elements aligned to strategic reporting. 

 Financial Planning and Analysis 

• Support the preparation of financial forecasts and scenario modelling.

• Engage with the Head of Finance and CFO to deliver a shared understanding of future incomes and expenditure and to introduce planning methods to rapidly flex the organisation to meet the uncertainties in such forecasts. 

• Providing financial insights to support the preparation of business cases within the organisation for capital and revenue initiatives. 

 Financial Analysis 

• To provide analysis of income, charitable expenditure, support, governance and other costs with meaningful commentary and trend analysis. 

• Provide Motability with high quality data analytics and reporting that drive evidence-based decision making to maximise impact and value for money. 

• Support any shift in operating model, so that Motability maintains clear sight of its impact and value for money. 

• Support Motability in maintaining and improving an open and high performing culture focused on beneficiaries and the difference Motability can make for them. 

 Payroll: 

• To contribute to the preparation and review of the monthly payroll, including starters and leavers, and statutory returns. 

• To contribute to headcount and employment cost projections and modelling. 

Your experience:

Must haves:  

• Recognised CCAB Accountancy qualification (ACA, ACCA, CIMA). 

• Periodic reporting, budget and forecast preparation with variance analysis and commentary. 

• Delivering a successful business partnering agenda for budget holders and non-finance staff with the ability to communicate key financial messages and influence management action. 

• Some experience, or understanding, of Microsoft Power BI and Microsoft Fabric, with the ability to build dashboards, manage certified datasets, and contribute to governed reporting environments. 

• Sage 200 accounting package experience. 

• Microsoft Excel – intermediate to advanced level. 

• Able to work confidently with a range of senior stakeholders on operational and financial data to arrive at measures of impact whilst also able to support a new manager with their first budget. 

• A collaborative working style, contributing to a cultureof active learning andcontinuous improvement. 

 Nice to haves: 

• Experience of charity fund accounting, grant accounting, partnerships and allocation mechanisms. 

• Some exposure to value for money and impact studies. 

• Preparation of financial business cases. 

• Has experience of one or more ERP / ERM systems. 

If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience, we'd still encourage you to apply.

Please note there are two positions available: 1 Permanent and 1 Fixed Term Contract (12 Months)

Location: Office Based - London (Southwark) (due to the nature of this role, it cannot be offered on a home-working or hybrid basis)

Job Profile

Are you interested in an opportunity in the charity sector? Would you like to develop an understanding of internal processes and liaise with multiple teams in the organisation? Are you someone who likes to work with money, data and people?

The post holder will contribute to ensuring the Supporter Donations Team (SDT) manage and administer supporter donation activity on behalf of CAFOD, providing a high level of supporter care while delivering within agreed service levels and Key Performance Indicators. SDT has the overall responsibility for managing and thanking all supporter donations to CAFOD made through a variety of channels and schemes. SDT works within the Finance and infrastructure group, liaises across all teams in CAFOD, and external service providers to ensure donations are processed within agreed service levels and quality standards. Due to the nature of SDT’s role, SDT has particularly close ties to CAFOD Fundraising activities and actively engages in our fundraising programmes and schemes.

Key Responsibilities

Supporter Care:

• Handle telephone, email and postal enquiries from supporters; identifying and resolving queries in a prompt, warm and sensitive way.
• Provide phone cover to the Supporter Care team as required.
• Provide reception cover to the Supporter Care team as required.

Donations:

• Accurately code donations received, ensuring agreed departmental procedures are followed.
• Process, set up and administer instructions and payments through a variety of donations channels and schemes such as Online, Direct Debit, standing orders, BACs, Payroll giving schemes and online giving platforms.
• Input and maintain data on CAFOD’s supporter database, ensuring high degrees of accuracy on our donor records.
• File and archive financial data, while adhering to strict audit controls.

Gift Aid:

• Understand Gift Aid and its application within CAFOD.
• Assist with all aspects of tax effective giving, in accordance with agreed procedures and priorities, including preparation of regular tax claims for submission to HMRC.

Thanking:

• Produce and dispatch letters to thank and acknowledge donations received.
• Write bespoke letters of thanks to supporters to respond to exceptional donations and provide a personal touch.
• Contribute to ongoing enhancement and improvement of supporter thanking

Post/banking:

• Assist with all incoming and outgoing postal duties held by SDT to maximise effectiveness of processes and delivery of key service levels.
• Preparation of daily banking, cash handling and initial reconciliation of all monies received daily.

 All SDT staff are expected to:

• Attend and contribute to regular team, section, divisional and CAFOD-wide meetings and briefings.
• Work as a supportive member of the team, providing cover for and training of the section staff and volunteers as required.
• Participate in training and other activities as requested by the line manager
• Assist with the rapid set up of projects and work packages in response to major emergency and disaster appeals.
• Rotate through all key tasks within the team / section.

This list of duties and responsibilities is by no means exhaustive and the post holder may be required to undertake other relevant and appropriate duties as required. This job description is subject to regular review and appropriate modification.

Safeguarding

All CAFOD staff share responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.

Job Specific Competencies 

• Displays a methodical approach to administrative tasks to meet processing deadlines, whilst maintaining an excellent standard of attention to detail and accuracy.
• Ability to communicate professionally with supporters, from individual givers to religious communities.
• Displays excellent written and verbal communication skills.
• Ability to build strong collaborative relationships with colleagues.

Desirable Criteria

• Experience with CRM software/ database

Please click here for a full list of CAFOD’s Staff Benefits

Come and join us and help make a real difference in the lives of the world’s poorest communities.

CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults.

What you’ll be doing 

• Leading a high performing team, providing organisational leadership and working with colleagues across the organisation to ensure we achieve our shared aims.

• Setting the strategic direction for our content and channel activity ensuring it aligns with organisational priorities and audience needs. 

• Driving digital channel performance and optimisation, including paid advertising, to maximise reach, engagement and conversion. 

• Leading innovation across digital channels by identifying and adopting emerging technologies, techniques and industry standard best practice. 

Who we’re looking for  

• A technical and analytical expert with knowledge of successfully developing and measuring digital marketing and channel strategies, that drive reach, engagement and conversion. 

• An outstanding creative with a deep understanding of UX and accessibility principles.

• A team leader and team player with excellent communication skills who thrives on working with teams across the organisation to achieve shared goals.

What we offer  

• Hybrid working between home and Chelsea with occasional travel to Sutton. 

• Flexible working around our core hours of 10am to 4pm 

• 27 days annual leave rising with length of service 

• Up to 6% employer contributions subject to matched contribution from you (increasing with length of service) 

• Training, support and development opportunities 

• Access to the blue light discount scheme and other discounts opportunities 

• Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more 

• Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes.

Inclusion matters  

We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life. 

If this sounds like the opportunity for you, we’d love to hear from you. 

Join the EACH Fundraising Team to play a key role in implementing our new four year strategy.

Individual Giving Manager
Location: The role can be based at any of our three hospices (Norfolk, Ipswich, Cambridge) with hybrid working and travel between sites.
Contract: Permanent
Hours: Full or Part-Time, minimum 30 hours per week
Salary: £37,000 per annum (pro rata for part time)

East Anglia’s Children’s Hospices (EACH) ensures the best possible quality of life and makes every moment count for children and families across Cambridgeshire, Essex, Norfolk and Suffolk. Our family-centred approach includes specialist nursing care, symptom management nursing, short breaks, wellbeing activities, therapies, care at end of life, bereavement support, counselling and volunteer services in the family home; all meeting the individual needs of the child, young person and whole family.

In 2020, all three of our hospices; The Nook (Norfolk), The Treehouse (Ipswich) and Milton (Cambridge) were rated OUTSTANDING by the Care Quality Commission.

Our people are central to our success. We have a talented workforce of staff and volunteers in Care, Fundraising, Retail, Facilities, IT, Finance, Marketing & Communications and Human Resources.

We’re over 440 employees strong, with a team of more than 2,000 volunteers across the organisation including over 50 shops and a Retail Distribution Centre.

Are you:

An experienced Individual Giving Manager or Direct Marketing fundraising professional?

This pivotal role will deliver EACH’s new Individual Giving strategy focused on donor insight and analysis, ensuring financial targets are met across all areas through effective budget, project, data, and team management.

Do you have experience of:

• Campaign management with a demonstrable track record of achievement
• Effective strategy delivery
• Income and expenditure budget management
• Line management
• Project management – delivery of campaigns within agreed timescales and budgets
• Collaborative success from working with colleagues across departments

Responsibilities include:

• Analysing donor data and trends to understand supporter behaviour.
• Using donor insights to develop effective campaigns and stewardship journeys that engage current, lapsed, and new supporters.
• Delivering impactful digital and direct mail print donation campaigns.
• Managing one-off gifts up to £1,000.
• Overseeing our third-party Lottery partnership.
• Leading improvements in Legacy marketing and stewardship of in-memory supporters.
• Driving enhancements to our Regular Giving programme.
• Line managing and working closely with the Senior Individual Giving Officer.
• Managing income and expenditure budgets across all Individual Giving activities.

Comprehensive range of benefits of working for EACH:

• Free onsite parking & Subsidised meals
• Enhanced Annual leave Entitlement - 27 days + 8 UK Bank Holidays
• Additional holiday purchase scheme
• Employee health cash plan & wellbeing support schemes
• AVIVA pension package – up to 7% Employer Contribution inc Life Assurance
• NHS pension - continuation of if already contributing
• Free Eye Tests
• Cycle to work scheme

Closing date: 11th January 2026

Interviews:

First interview: 15th January 26 or 20th January 2026 (via Teams)

Second interview: 28th January 3026 (in person, hospice location tbc)

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Diversity Statement

At EACH we believe in fostering a workplace where every individual feels valued and respected. We are committed to building a culture of inclusion where differences are embraced. We are actively seeking talent from all walks of life, recognising that diversity drives innovation, creativity and success.

Join us on a journey to create a more inclusive workplace, where everyone has equal opportunities to grow, contribute and succeed. We welcome candidates from all backgrounds to apply for opportunities at EACH and adjustments will be made to facilitate the application and selection process.

Please note:

This post is subject to a Disclosure & Barring Service (DBS) check prior to appointment.

It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with that particular group.

EACH has a legal responsibility to ensure that its employees have the legal right to live and work in the UK. Therefore, if you are made an offer of employment, this will be subject to verification that you are eligible to work in the UK before you start work.

No agencies please.

The post-holder will be based at GMRC but work alongside TRC and MASH women’s services and work within the pathfinder partnership, across all partner organisations, providing high quality, evidence based, low intensity Cognitive Behavioural Therapy (CBT) based interventions using a guided self-help model, to clients with who have experienced sexual trauma but also have additional mental health needs.

What you’ll be doing 

• Leading a high performing team, providing organisational leadership and working with colleagues across the organisation to ensure we achieve our shared aims. 

• Leading the Marketing team’s programme of brand building in our hospitals, local areas, across London, and beyond, ensuring our targeting strategy and measurement is rooted in insight, effective and good value for money; and together with our Creative team provide creative leadership and direction.   

• Driving our programme of marketing intelligence and measuring marketing effectiveness. 

• Working with teams across the organisation on the implementation of our messaging framework and updates to our visual identity. 

Who we’re looking for 

• A marketing expert who has developed, led and measured marketing strategies.  

• An outstanding creative with a deep understanding of brand management, messaging and copy development. 

• A team leader and team player with excellent communication skills who thrives on working with teams across the organisation to achieve shared goals. 

What we offer  

• Hybrid working between home and Chelsea with occasional travel to Sutton. 

• Flexible working around our core hours of 10am to 4pm 

• 27 days annual leave rising with length of service 

• Up to 6% employer contributions subject to matched contribution from you (increasing with length of service) 

• Training, support and development opportunities 

• Access to the blue light discount scheme and other discounts opportunities 

• Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more 

• Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes 

Inclusion matters  

We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life. 

If this sounds like the opportunity for you, we’d love to hear from you. 

Please apply with a CV and cover letter of no more than 2 pages, setting out how you meet the criteria in the person specification. 

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications is received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.