Senior program jobs
Location: Office-based (currently Bethnal Green, likely to be Euston from Sept 2026) with some home working.
Salary/job band: £56,463 (for 36 hrs) or PTE
Team: Fundraising & Communications
Contract type: Permanent
Hours: 28-36 hrs per week
Reports to: Director
Line manages: Fundraising co-managers, communications manager
Purpose of role
To plan and oversee QSA’s income generation and communications work. To strategically support the success of QSA as part of the leadership team.
Role overview
This is a linchpin role for QSA. We are looking for a hard-working, experienced and creative fundraiser. Our head of fundraising & communications oversees all of our income generation portfolio, including charitable trusts, public bodies, individual giving, and fundraising events.
Above all, we are looking for a candidate who believes in QSA’s mission and values, who can convey this passion through our fundraising and communications.
We recognise that the current fundraising climate is challenging. As a charity, we have a sizable and engaged network of supporters and an excellent reputation for delivering innovative services.
The head of fundraising & communications is also responsible for overseeing QSA’s communications output, ensuring we build great relationships and successfully share our impact, stories and expertise across a variety of channels.
This is an exciting opportunity to build up a broad experience base in communications. Our approach to this work is centred in an ethical storytelling mindset. Our work has a national profile and we’re keen to maintain our reputation and our media presence.
Our head of fundraising & communications will also join the leadership team, working closely with the head of finance, the head of services and the director. This is a tight knit group with the purpose of supporting the longer term and strategic work of QSA.
You will be welcomed into a wider team at QSA that is enthusiastic, expert, and highly committed to social justice. We are proud of our ability to collaborate successfully and to celebrate one another’s success.
About Quaker Social Action (QSA)
Quaker Social Action’s mission is twofold. We enable people on low incomes to seek solutions to the issues affecting their lives. We listen and respond to the needs of communities and run practical, sustainable and collaborative projects.
Secondly, we share our learning where we see the potential to bring benefit to communities outside of our own – by running professional training, and by speaking truth to power to seek structural change.
Our services include crisis support for those unable to afford funerals; practical support for people experiencing homelessness, such as a mobile library and a community kitchen space; and free mindfulness and wellbeing programmes.
QSA has a rich 150-year history with roots in the Quaker movement. Our work is still guided by Quaker values like Truth and Justice, and we are proud of our place within the Quaker community. At the same time, there is nothing religious about our work: our services, jobs and volunteering roles are open to all.
“The advice and support was beyond beneficial. As a family we were just above the threshold for getting any financial support and at a very difficult time already, money worries was the last thing we needed.”
- Down to Earth funeral costs helpline caller
Duties & responsibilities
Income generation
- To design and develop a fundraising strategy for QSA, incorporating a wide range of approaches, including statutory sources, charitable trusts, individual donations, legacies, earned income from training, and event fundraising.
- To set clear targets based on previous trends, and realistic aspirations for growth.
- To ensure all fundraising activity sits within the required legislative framework and complies with best practice, especially regarding donor consent.
- To ensure accurate financial information is presented within fundraising materials.
- To ensure that QSA fundraising applications are supported by up-to-date evidence of need, gained from relevant research and policy developments.
- To ensure that QSA fundraising applications are supported by up-to-date evidence of impact, gained from internal monitoring systems.
- To identify and lead major funding applications.
- To build strong and warm relationships with funders and donors of QSA.
- To ensure QSA is compliant with all grants and contracts and provides accurate and timely monitoring reports back to funders.
- To ensure that project teams are aware of funders supporting their work and are clear what targets or commitments are in place with these funders, including reporting requirements.
Communications, marketing, media, brand, digital
- To design and develop a communications and marketing strategy for QSA, incorporating a wide range of approaches across a number of appropriate channels and platforms.
- To understand best practice in charity communications and marketing and use this to promote the work of QSA.
- To manage QSA’s approach to reputational risk through our communications output.
- To oversee the development of the content, structure and key messages of QSA’s online communications channels; specifically our website, email marketing and varied social media platforms.
- To oversee the digital marketing development of QSA, ensuring we have clear systems and protocols to analyse, track, measure and review our output.
- To understand the benefit of and risks of using AI in our fundraising and comms output and to be part of the strategic leadership around emerging best practice.
- To oversee diverse and evolving ways to communicate, using podcasts, videos, data, photos as well as high quality copy.
- To oversee media relations and protocols for media engagement for QSA.
- To develop proactive and strategic communications responses very quickly or under pressure to manage situations of risk or opportunity for QSA.
- To oversee and develop the QSA brand, ensuring it communicates our core purpose and is consistent with our values.
- To oversee our duty of care to our participants who share their stories, ensuring we approach this with due care, sensitivity and respect for their autonomy, and that we have sufficient safeguards in place to be attentive to their wellbeing.
Leadership
- To work collaboratively with the leadership team to support the strategic development of QSA. To provide materials that support QSA’s trustees to undertake their governance tasks.
- To work alongside the head of finance to provide accurate and timely quarterly reports for the trustees’ finance & fundraising committee.
- With the head of finance, to be responsible for regular reconciliation of finance and fundraising records and for annual audit processes.
- To work alongside leadership colleagues in all operational matters. To offer ideas for service development, to identify resource needs, and to share strategies to support team wellbeing.
Organisational requirements
- To work within, and actively promote, the policies and procedures of QSA.
- Any other duties as appropriate to the role, as agreed by the QSA director.
“I feel the service from these marvellous book fans and their very committed, caring staff are an essential…I use them twice a week every week. Please may they continue.”
- Visitor to Turn a Corner mobile library for people experiencing homelessness.
Person specification
Experience
- Significant experience of charity fundraising from a wide range of sources, especially charitable trusts and individual donors.
- Experience of communications activities/digital development is highly desirable.
Skills
- Ability to write creative and engaging copy for a range of different audiences.
- Ability to build excellent collaborative working relationships with a wide range of people; including within the close-knit QSA team, external partners, funders and QSA supporters.
Knowledge
- Knowledge of differing funding streams suitable for an anti-poverty charity – i.e. trusts, statutory sources, corporate support, individuals, legacies.
- Knowledge of a range of communications channels and platforms and of the best ways for a charity to utilise these.
- Knowledge of technology, including AI, as a way of furthering reach and impact.
Personal Qualities
- Exceptional ability to prioritise workload and accurately deliver work to deadline.
- Demonstrates inner resilience, and ambition to deliver work of the highest standard.
- Ability to be flexible and have a ‘hands-on’ attitude when required.
- Commitment to and understanding of the role of equity, diversity and inclusion, in the workplace and in service provision.
- A willingness to work within a Quaker ethos, as clarified by the mission of QSA.
Main terms and conditions of employment
- QSA uses the local government pay scales for salaries. Your salary will be on NJC scale point 41-44, which starts at £56,463 (including London weighting) for a full-time/36 hours post. All appointments are made at bottom of scale.
- This is a permanent position.
- This post can be offered as a role to be worked between four and five days per week, so 28 hours to 36 hours per week. We pride ourselves on our flexible working practices.
- Leave entitlement for a full-time post is 25 days per year, plus 8 bank holidays, with the leave year running from January to December. This increases by 2 days after 3 years of service and a further 3 days after 5 years of service. QSA closes between Christmas and New Year and days falling within this period are not taken from your leave entitlement.
- QSA pays an additional 6% of salary into the QSA group personal pension, with a 2% staff contributory element.
- We have probationary periods of six months and the period of notice is 1 week during the probationary period and 8 weeks on its completion.
- QSA has a union recognition agreement with Unite although staff are welcome to join any trade union or none.
- This is a hybrid role. We see the benefits of being in the office with colleagues on a regular basis, and consider 2-3 days per week in person to be ideal for this role.
- The successful candidate will be required to obtain a basic DBS check. The Rehabilitation of Offenders Act applies.
“It was what I was looking for. The way they deliver the sessions makes it feel inclusive and non-judgemental. Participating online, the energy felt tranquil.”
- Audrey, online attendee of our This Way Up mindfulness and coaching course
Being a diverse and inclusive organisation is very important to us. We’re particularly focused on three elements of this: lived experience of poverty; race & heritage; and disability. We actively encourage applications from candidates of diverse cultures, perspectives and lived experiences.
We hope that you find this job pack and our recruitment process clear and welcoming. Please let us know if this is not the case. We want to do recruitment well and feedback really helps.
Thank you for your interest in this role.
Cambridge Science Centre
For more than ten years, Cambridge Science Centre (CSC) has been sparking
curiosity and a love of STEM (science, technology, engineering and mathematics) in
young people across the East of England.
Job Description
This role is central to positioning CSC as the leading small-to-medium-sized science
centre and STEM engagement organisation in the UK. Working with the CEO and
Directors, you will help identify opportunities, shape CSC’s marketing strategy, and
translate that into an objective-led plan of action. You will be responsible for all CSC
marketing campaigns and activity, owning the brand and its development across all
key audiences, including the public, community groups, teachers and school leaders,
corporate CSR teams, and educational grant providers.
You will lead CSC’s marketing partnerships and publicity channels, including the
website, social media, YouTube, and press contacts. You will set the strategic
direction that informs our creative approach, energising staff to push creative
boundaries across video, social media, digital platforms, and live engagements.
In addition, you will ensure the organisation is supported with up-to-date collateral
across all major functions and initiatives, while fostering a customer-focused approach
through media and marketing skills training across the organisation.
Key Responsibilities
● Develop and manage all CSC marketing and advertising activity, strategically
prioritising initiatives to achieve annual targets within the marketing budget.
● Own all aspects of CSC’s brand and the development of CSC’s storytelling
framework, ensuring content consistently communicates impact, inclusivity,
scientific curiosity, and community value.
● Support the CEO in the development and revision of a multi-year marketing
strategy, identifying top-priority objectives for focused campaigns which you
will then own.
● Maintain a cross-organisation annual marketing plan and quarterly update
schedule with key staff members to help identify ongoing opportunities to
promote CSC activities, products, community engagements and programmes.
● Working with the broader CSC team, create and manage a marketing content
development plan, including case-studies, blogs and social-media threads, to
best seize publicity opportunities and achieve annual marketing objectives.
● Establish annual marketing targets, and own and track marketing metrics
across all key audiences, including the public, schools, community groups,
corporate partners, and the informal education sector, including quarterly
reports on progress.
● Identify and manage marketing risk for the organisation, including considered
fast-response on public platforms as appropriate.
● Develop and manage all CSC marketing relationships with partners and
press.
● Own all press and publicity channels, driving up quality engagement with CSC
through the CSC website, social media, YouTube, etc.
● Create and manage a CSC collateral database, ensuring responsiveness to
business development priorities.
● Empower and upskill CSC staff to actively support marketing campaigns and
storytelling efforts.
3
● Ensure that community and partner engagements are effectively supported
with marketing and awareness-raising initiatives.
Person Specification
Essential Criteria
● Significant experience in a senior marketing role, including annual budget
planning, press engagement, and campaign management.
● Proven experience in brand development and stewardship of brand identity.
● Experience in managing publicity channels, including websites and social
media.
● Experience in setting marketing targets and measuring progress to achieve
specific business development objectives.
● Experience in business-to-consumer advertising, ideally within a family, youth,
or event-oriented organisation.
● A people person: you enjoy working with others to help bring their stories to life.
● Excellent verbal and written communication and presentation skills.
● Driven to deliver timely, high-quality outcomes in everything you do.
● Proven ability to adapt quickly and effectively to changing priorities.
● A commitment to equity, diversity, and inclusion.
● A collaborative work ethic, enabling you to work effectively with colleagues and
partners across a wide range of projects.
● Competent with digital tools, comfortable working with digital content and
analytical platforms.
Able to achieve a satisfactory enhanced DBS check.
Desirable Criteria
● Business-to-business marketing, and business partnership marketing
experience
● Relevant business, charity or educational press contact network
● Work with community- and value-based organisations
● Experience in developing and maintaining product and marketing collateral
● Experience in science communications or of working with families, adults and
children
● Customer service skills and experience
● Level 3 or equivalent qualifications in a STEM subject
● Full clean driving license
Martingale Postgraduate Foundation (Martingale) exists to fund and support the next generation of talented researchers. We believe that family income should not be a barrier to the pursuit of excellence, and our mission is to enable and nurture talented individuals from low-socioeconomic backgrounds to thrive within world-leading postgraduate research.
Martingale’s flagship programme is the Martingale Postgraduate Scholarship, which supports students from low-socioeconomic backgrounds to pursue and excel in postgraduate degrees, by providing:
- A fully-funded Living Wage Scholarship to pursue a one-year Masters degree or a four-year PhD.
- All tuition fees and research expenses, including a tax-free stipend for living costs.
- Tailored support to apply for Martingale courses at our partner universities.
- Access to Martingale programmes, including leadership training and connections with top academic and industry professionals.
- Membership of a pioneering community of talented researchers.
In the three years since Martingale launched, we are now supporting over 100 Scholars to undertake postgraduate degrees across our ten partner universities and have committed over £7.7m in Scholarships. We are continuing to expand our offer, bringing on new partners each year.
We are seeking an experienced communications lead to join our external engagement team and play a key role in shaping Martingale’s external profile and scholar recruitment.
As Communications Manager, you will lead on several critical aspects of Martingale’s work including all external communications from social media to PR, and brand management. Crucially, you will lead on the annual recruitment campaign for Martingale’s Postgraduate Scholarships. This three-month campaign each autumn is a fundamental part of Martingales work, ensuring we are finding and supporting as many talented people to apply as possible. Working closely with the Head of Communications and External Engagement, you will lead on all Martingale’s external communications.
A key responsibility will be ensuring that Martingale’s messaging is consistent, with a bold brand presence and strong collaboration with various external stakeholders including funders, universities, media, and government. You will also line manage the Events and Communications Officer who leads on all Martingale events and social media.
We are looking for a strong communicator with some leadership experience including line management, partnership management and external relations. You will bring excellent organisational skills, strong attention to detail, a proactive mindset, and a strong alignment with Martingale’s mission. We welcome applicants from a range of career paths who are excited to be part of a growing, fast-paced charity delivering meaningful impact.
Martingale Foundation is incubated by Purposeful Ventures who provide operational and strategic support. The Communications Manager will be employed by Purposeful Ventures.
About Purposeful Ventures
Our vision is for a fairer society where all young people thrive. We work with social entrepreneurs, organisations and philanthropists that share our vision. Through our work with these partners, young people are given opportunities in education and beyond, helping them reach their true potential.
Purposeful Ventures offers philanthropists and funders bespoke advice, using an evidence-based approach to help them to identify high-impact opportunities to fund. We then partner with visionary individuals and mission-driven organisations with strong theories of change. We help them turn great ideas into sustainable and successful ventures by offering fully individualised and very hands-on support, access to funding and a ‘high-challenge, high-support’ home. We do the minimum necessary and whatever it takes to succeed.
Key Responsibilities:
Working with the Head of Communications and External Engagement, you will lead on the design and implementation of end-to-end marketing for the recruitment campaign for Martingale Scholars:
- Ensure widespread marketing of the Martingale Scholarship opportunity across the UK, including in media (e.g., student newspapers), on university campuses and on graduate job boards.
- Coordinate an effective paid advertising campaign across multiple channels.
- Directly engage prospective scholars to increase interest and convince them to apply for Martingale opportunities. For example, leading email campaigns, visiting university campuses, or hosting webinars.
- Build relationships with university academics, careers departments, student societies, graduate careers platforms, and other organisations who work with Martingale’s target audience. Encourage them to share Martingale opportunities to relevant people.
- Develop marketing materials and coordinate circulation: leaflets, brochures, social media content, video, email and newsletters, case studies and interviews with relevant people incl. current scholars.
- Procure and coordinate any relevant external providers: e.g., paid digital advertising agencies.
- Manage the Applicant Tracking System, embed and manage a CRM system for enrolled scholars.
Manage brand and increase brand awareness:
- Manage and develop Martingale Foundation’s brand identity, and the identity of our programmes: visual identity, communication style, digital presence, in-person style and feel of events.
- Design and manage a creative and innovative social media campaign across multiple channels, incl. paid ads.
- Manage the website, including maintenance, development, and SEO – with agency support.
- Lead engagement with media outlets and relevant press, including student newspapers. Write engaging press releases and generate interest in Martingale.
- Develop innovative opportunities to grow Martingale’s brand awareness including opportunities for you or the CEO to showcase Martingale’s work.
Stakeholder management and communications:
- Produce and coordinate engaging communications and events for scholars and applicants, alongside the Programme’s team.
- Manage relationships with partner universities Marketing and External Relations teams, ensuring they are consulted and pleased with progress, while also delivering on their commitments.
- Develop collaborative relationships with charity partners or organisations with similar missions to Martingale, as well as potential employers of Martingale Scholars, and ensure they are aware of Martingale’s mission and progress whilst supporting recruitment and brand building efforts.
- Build productive relationships with funders relevant communications teams.
Organisation and team:
- Line manage the Events and Communications Officer, ensuring they are supported, clear on responsibilities and how they fit into the wider strategy of Martingale.
- Work across all departments in the organisation, ensuring that staff are supported to produce communications and that all Martingale’s work is being promoted effectively.
Monitor and report on the progress of the Martingale Foundation:
- Lead the production of impact reports.
- Collect and analyse data from applications, and annually review and refine the Martingale Scholarship’s recruitment campaign to make appropriate adjustments in future years.
- Assess, evidence and communicate the impact of the Martingale Foundation Scholarship in innovative ways.
General
- As duties and responsibilities change, the job description will be reviewed and amended in consultation with the post holder.
- The post holder will carry out any other duties as are within the scope, spirit and purpose of the role as requested by the line manager.
Key Requirements:
Essential Criteria
- Right to work in the UK
Experience and skills
Essential
- Excellent communication skills, both written and verbal, with the ability to effectively communicate with diverse audiences including senior stakeholders.
- Strong experience in communications within a mission-driven organisation.
- Good track record of developing and delivering highly effective communications campaigns.
- Strategic thinking combined with hands-on content expertise.
- Experience managing and cultivating partnerships.
- Understanding of UK education, social mobility, or research funding landscapes.
- Experience in managing an organisation’s social media and website (including wordpress or similar).
- Able to assimilate complex information quickly, identifying the pertinent points and making them accessible for a wider audience.
- Advanced IT proficiency: Spreadsheet, Word Processing, CRM or Databases, Email, Web-based applications.
- Experience managing multiple projects/workstream and priorities simultaneously, while maintaining attention to detail, prioritising, and meeting deadlines.
Desirable
- Experience working with or within higher education or research organisations.
- Graphic design experience in Adobe.
- Proven experience line managing staff.
- Familiarity with charity fundraising or philanthropic communications.
- Experience delivering communications in a startup or scale-up environment.
- Experience in working with governance boards and/or trustees.
- Experience delivering ambitious recruitment campaigns.
Personal Characteristics
- Excellent interpersonal skills: able to build rapport and trusting relationships and able to work co-operatively in a multidisciplinary setting.
- A commitment to Martingale’s mission to support postgraduate students from low-socioeconomic backgrounds.
- Comfortable working in a rapidly growing and changing organisation with a degree of ambiguity – confident to create processes and ways forward where they might not yet exist.
- Creative and innovative: willing to think outside the box to maximise reach.
- Resourceful, able to act on initiative, hardworking, detail-oriented, and systematic.
Benefits
- 27 days annual leave plus bank holidays, rising to 29 days after two years of service and to 30 days after three years of service. This entitlement is pro rata for part-time employees. This entitlement excludes bank holidays.
- Full office closure between Christmas and New Year.
- A flexible approach to working with understanding and consideration for work-life balance and personal commitments.
- As a Purposeful Ventures employee, you will have the opportunity to be part of the TPT (The Pension Trust) scheme, our workplace pension scheme, where we make an 11% contribution; you are not required to contribute towards this scheme unless you choose to.
- Access to Charlie Perks, offering discounts and rewards at over 30,000 brands and retailers.
Our mission is to enable and nurture talented individuals from low-socioeconomic backgrounds to become a new generation of STEM leaders.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job purpose: The Early Years Educator/Practitioner will deliver the highest quality of care and curriculum in line with Ofsted guidelines. They will inspire by delivering an exciting, child-led, play-based curriculum.
An opportunity to join our wonderful, community-focused preschool at the YMCA Sovereign Centre in Reigate. We are looking for individuals who are experienced and passionate about working in Early Years to join our caring and committed team.
Hours of work: 30 hours per week, Monday to Friday 08:30 to 15:00, term time only. 4 or 5 day roles available.
Location: YMCA Pre-School, Sovereign Centre, Slipshatch Road, Reigate RH2 8HA
Salary / pay rate: Early Years Educator Level 3 Qualified £17,907.12 (based on 5 days/week, term time only)
Main Responsibilities:
To provide a diverse range of experiences for children to learn through play To provide high standards of customer service to children, parents and other stakeholders To work in cooperation with other team members, to provide a caring supportive environment in which children can thrive To act as a key worker for a group of individual children. Keeping development records up to date and working in partnership with parents, to support each key child’s development To observe key children and plan for each child’s next steps of development on a weekly basis To liaise with parents/carers to ensure each individual child’s needs are recognised and met To report termly to the Pre School for each key child’s age and stage To report any safeguarding concerns to the Pre School Manager and support them with safeguarding for the setting Comply with the organisation’s childcare policies and procedures Take part in training and development for own knowledge and understanding Maintain excellent working relationships with parents, staff and other agencies. Acting as a good role model to children and other staff members To attend regular staff meetings Follow YMCAES safeguarding, child protection and safer working practice policies at all times, taking any concerns regarding health or/and wellbeing to your line manager or senior management To ensure that any information regarding a child, their family or another member of staff is kept completely confidential Act in the interests of your own safety & the safety of others at all times Undertake any other duties and responsibilities reasonably requested by the management of the organisation Report to your line manager any potential risks to which YMCAES is or may be exposed
Benefits: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half-price YMCA childcare for dependents. There is free parking available at all sites. YMCA East Surrey also operates a Bike to Work Scheme. Pension - There is a YMCA East Surrey pension scheme - details available on request
Closing date & interviews: Applications will be assessed upon receipt.
YMCA East Surrey is committed to providing and creating equality of opportunity, inclusion, and valuing diversity. As an organisation, we believe reflecting the diversity of the local community and wider society brings a variety of ideas, perspectives, and experiences that create a productive work environment.
We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
YMCA East Surrey is committed to the safeguarding of children and vulnerable adults. In the process of recruitment, selection and appointment we implement a range of Safer Recruitment procedures including DBS Checks to ensure children and vulnerable people are safeguarded.
Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role.
An inclusive workplace We are committed to policies and practices of equality, diversity and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility if you require assistance or have questions regarding the application process, please do contact us
The client requests no contact from agencies or media sales.
Do you want to support people with mental health issues in a moment of crisis?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Services Manager – Complex Needs & Community
Reference number: 313
Responsible to: Director of Complex Needs and Community
Working hours: 37.5 Hours per week
Rate of pay: £38,000 - £39,000 per annum
Working base: One of 7 Herts Mind Network Wellbeing Centres closest to home
Area covered: The role requires travel across Hertfordshire to our Wellbeing centres, community partnerships and external organisations
About Us
For over 50 years, we have supported the people of Hertfordshire with their mental health. We offer a range of Community Support services which provide advice, information, onward referral and holistic outreach support to people who are experiencing mental ill-health or who need help with their mental wellbeing. Our high quality services are flexible and we help people to resolve real-life difficulties and to improve their own independence, quality of life and wellbeing. Each year, we help 15,000 people experiencing mental ill health.
We are a local Mind, affiliated to national Mind, the leading mental health charity in England and Wales. This means that we are an independent charity responsible for raising our own funds through contracts, grants and fundraising.
About our Complex Needs & Community Services
The successful candidate will manage and develop the Complex Needs and Community Teams at Hertfordshire Mind Network. The Services Manager will be responsible for leading a variety of services currently including the Flourish (asylum seekers and refugees) contract and the Primary Care Network contract. As the services grow and develop, other services/projects may sit under this post.
About the role
The role requires travel across Hertfordshire to our Wellbeing centres, community partnerships and external organisations and is responsible for a team of staff and volunteers who work within Complex Needs and Community teams across the county.
As a Services Manager you will be an integral part of the Senior Management Team (SMT) and work in partnership with Complex Needs Team Leaders and the other Service Managers across the Charity. Reporting into the Director for Complex Needs and Community you will be directly responsible for the efficient and effective delivery of two or more of our Services and a key member of the Herts Mind Network Safeguarding team.
Responsibilities of the post
- Support the Director of Complex Needs and Community with effective running of the complex needs and community services.
- Build strong relationships and liaise with commissioners and partner organisations.
- Manage the Flourish and PCN contracts.
- Work closely with all key delivery partners across the system to ensure the service is responsive, inclusive and easy to access.
- Support the development of services by promoting and being responsive to changing needs.
- Oversee the recruitment and management of client facing staff.
- Be a strong safeguarding level 3 champion and manage/support referrals.
- Ensure all policies and procedures are current, understood by staff and that they are working within these policies and procedures.
- Monitor outcomes and evaluate the service, ensure all KPIs are met.
- Process referrals and manage and prioritise all administration tasks associated with the service, including Payroll and expenses submissions.
- Be part of the Senior Management on call rota (out of hours), attend SMT meetings as required and support the work of the wider SMT.
- Maintain and enhance service delivery standards and effectiveness.
- Contribute to the service development by working alongside the Directors to evaluate service delivery and produce progress and monitoring reports.
Benefits
- Annual leave entitlement of 25 days per year pro rata, rising to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays).
- Birthday leave day.
- Cash plan health cover (after 6 months employment).
- Eligibility for blue light card.
- Employee Assistance Programme.
- Ongoing training relevant to your role.
Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.
Closing date for receipt of applications is 9am on January 15th 2026.
Interviews to be held on Wednesday 28th of January 2026
N.B. Please quote reference number 313 when completing your application for this role.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.
No agencies please.
High Trees are seeking a new team member to provide full administrative and programme support to the Research & Impact team. You will be joining us at an exciting time as High Trees continues to grow the reach and scale of our research and impact. This is an exciting opportunity for a thoughtful and proactive individual to work within a small, collaborative and dynamic team in a varied role. You will be passionate about ensuring that the voices of the communities that we work with remain at the heart of what we do and how we do it.
This role is central to supporting the team in the day-to-day running of our service. You will be responsible for producing dynamic and impactful marketing and communications content, and providing administrative support for our research, evaluation and partnership activities and events. You will also be proactive, keeping abreast of developments and opportunities in the sector to raise the profile of our work. You will be highly organised and details-focused, a compelling communicator, and confident to take initiative.
Collaboration with colleagues is an essential part of this role and you will enjoy working with others and be a valued partner, peer and colleague. Supporting the Head of Community Research and Impact and the wider team, you will actively contribute to delivering and shaping our service. You will need to be highly responsive to the needs of colleagues, service users, partners, and be able to provide practical solutions for a range of situations. This is an entry-level post, and you will be encouraged and supported to grow and develop your skills and expertise across a range of areas.
Connecting with people and communities to strengthen skills and build stronger voices.



The client requests no contact from agencies or media sales.
About us
Housing Justice brings together communities and finds solutions to homelessness by building personal connections, a sense of belonging, and creating justice in the housing system. We train and support volunteers to offer various accommodation options while building a network of local support. This includes providing personalised assistance to help individuals access relevant local services and address their other needs. Through compassionate, courageous, and collaborative action, we implement innovative solutions to tackle housing injustice, enhance the quality of housing, and elevate the voices and experiences of groups affected by housing injustice to both local and national governments.
About Citadel
Community Connectors forms part of the Citadel programme. Citadel is a volunteer-powered homelessness prevention project that supports people experiencing, or at risk of homelessness, to find a place to live, settle into a home, and feel part of a welcoming and supportive community. Coordinators recruit and train volunteers before matching them with a person referred for support. Coordinators and volunteers work closely with people who have been referred, to establish what matters to them and how best they can support them.
About you
We are looking for an outgoing, confident and skilled communicator, comfortable with building relationships, including for support, influencing people, and with public speaking. You will be a self-motivated, committed person with experience of working and/or volunteering in the homelessness, housing or voluntary and community sectors.
About the role
The successful candidate will be responsible for developing our London projects, continuing and growing the support we offer and relationships we’ve built. The focus of the role is volunteer management and support coordination: specifically the recruitment, training, support and supervision of volunteers; and overseeing the support volunteers offer
Benefits
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29 days annual leave, 3 of which are fixed between Christmas and New Year. This is in addition to bank holidays and pro-rata if part time.
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After 3 years of service you are entitled to one additional day of holiday for each additional year of service, up to a maximum of 5 additional days, pro-rata if part time.
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We offer flexible working. Not all posts can be made flexible, but where possible we operate core hours of 10 – 3pm, with employees able to flex their working day around these. Any flexibility is at the discretion of the line manager and relevant senior manager.
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As this role is offered as Home Working, we will provide some financial support to get you set up with appropriate equipment.
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We offer an employee assistance programme, which can be used by you and your family for a range of advice and support.
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We offer a cycle-to-work scheme.
The client requests no contact from agencies or media sales.
Contract:Permanent, full time
Salary:circa £50,000 per annum
Location: Burford, OX18 4PF on a hybrid basis
Closing date:30 January 2026
1st interviews:10 – 12 February 2026
2nd stage:18 & 19 February 2026
At Blue Cross, our people are central to everything we do to protect and improve animal welfare. We are recruiting a People and Culture Manager to lead the day-to-day delivery of compassionate, high-quality people support across the charity. This is a brand-new role, created to strengthen how we support managers and teams and to translate our People Strategy into practical, values led people practices.
Sitting within the People and People Services directorate, the People and Culture Manager plays a key role in enabling confident, fair leadership across the organisation, particularly in emotionally demanding environments. The role also offers a valuable opportunity to build experience and capability towards senior People and Culture leadership.
More about the role
As People and Culture Manager, you will provide expert, pragmatic advice across the full range of people matters, acting as a trusted business partner to the People & People Services directorate. You will lead on complex and sensitive casework, coach and develop People and Culture colleagues, and work closely with senior leaders to deliver positive people outcomes.
As this is a new role, you will have the opportunity to help shape how people services are delivered day to day, contributing to the continuous improvement, credibility, and impact of the People and Culture function.
You will also contribute to organisational development, culture change, wellbeing initiatives, and workforce planning, using insight and data to identify risks and opportunities. The role supports organisation wide change activity, ensuring that people processes are fair, transparent, and compassionate.
This role is offered on a hybrid basis, based from our Burford office, with a minimum of two days a week working from the office. You will also be required to travel regularly to other Blue Cross sites to build relationships and provide effective, visible support to managers and teams.
About you
You are a credible and empathetic professional who brings sound judgement, resilience, and a solutions focused approach. You are confident supporting managers through complex and emotionally sensitive situations and are comfortable balancing operational delivery with strategic contribution.
You build strong, trusting relationships, communicate clearly at all levels, and enjoy coaching others to build their confidence and capability. You are committed to embedding Blue Cross values of compassion, courage, and inclusivity in everything you do.
Essential Qualifications, Skills, and Experience
- CIPD Level 5 or above, or equivalent professional experience
- Substantial experience in a generalist HR or people role
- Strong employee relations experience with sound knowledge of UK employment law
- Proven ability to manage complex and sensitive people issues with empathy and professionalism
- Strong communication, influencing, coaching, and stakeholder management skills
- Experience working in a values led, care focused, or emotionally demanding environment
- The ability to demonstrate and apply Blue Cross values of compassion, courage, and inclusivity
Desirable Qualifications, Skills, and Experience
- CIPD Level 7 qualification
- Experience working in animal welfare, healthcare, social care, or frontline operational environments
- Experience supporting managers and teams working in emotionally demanding roles
How to apply
Please click Apply to submit your application. We may close this vacancy early if we receive a high volume of applications, so we encourage you to apply as soon as possible.
Our recruitment process for this role will take place in two stages. The first stage will be a competency-based interview, focused on experience, approach and alignment with our values.
Candidates who progress to the second stage will be invited to attend a discovery session. This will be an informal and interactive session, designed to explore the role in more depth, share perspectives and give candidates the opportunity to meet colleagues and learn more about Blue Cross and our culture.
Full details will be shared with candidates in advance. Both stages will be held in person at our Burford offices.
We are committed to running a fair and inclusive recruitment process and will provide support or reasonable adjustments where needed.
We believe in a world where all pets enjoy a healthy and happy life with people who love them



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
What you’ll be doing
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Leading a high performing team, providing organisational leadership and working with colleagues across the organisation to ensure we achieve our shared aims.
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Setting the strategic direction for our content and channel activity ensuring it aligns with organisational priorities and audience needs.
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Driving digital channel performance and optimisation, including paid advertising, to maximise reach, engagement and conversion.
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Leading innovation across digital channels by identifying and adopting emerging technologies, techniques and industry standard best practice.
Who we’re looking for
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A technical and analytical expert with knowledge of successfully developing and measuring digital marketing and channel strategies, that drive reach, engagement and conversion.
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An outstanding creative with a deep understanding of UX and accessibility principles.
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A team leader and team player with excellent communication skills who thrives on working with teams across the organisation to achieve shared goals.
What we offer
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Hybrid working between home and Chelsea with occasional travel to Sutton.
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Flexible working around our core hours of 10am to 4pm
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27 days annual leave rising with length of service
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Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)
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Training, support and development opportunities
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Access to the blue light discount scheme and other discounts opportunities
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Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more
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Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes.
Inclusion matters
We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life.
If this sounds like the opportunity for you, we’d love to hear from you.
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
OVERALL PURPOSE OF THE POST
This strategic and outward-facing role will be instrumental in expanding the School’s network of supporters and maximising philanthropic income as we celebrate our Centenary in 2026. The postholder will take a leading role in identifying, cultivating, and securing new major donor relationships - building a strong and sustainable pipeline of prospects capable of making transformational gifts to support the School’s vision and long-term priorities as it seeks to uphold its global standing as a centre of performance excellence in classical dance from London base.
This position offers an exceptional opportunity for an experienced development professional to play a pivotal part in shaping the School’s next chapter. Working closely with senior leadership, the postholder will design and deliver innovative engagement strategies to attract new supporters, deepen relationships with key prospects, and communicate the School’s impact and ambitions with clarity and passion. The role requires a proactive and strategic relationship-builder with the confidence to engage high-level individuals and the insight to convert interest into enduring philanthropic partnerships in support of the future of the performing arts at the highest level.
CONTRACT TERMS
Hours: 35 hours per week, Monday - Friday
Salary: £45,000 per annum
Location: Upper School, Covent Garden
Start Date: March/April 2026
Annual Leave: 30 days per annum
MAIN DUTIES
Donor Cultivation and Relationship Management
- Build and nurture strong, long-term relationships with new and existing supporters through personalised engagement strategies informed by the Head of Development
- Represent the School at meetings, events, presentations and functions to cultivate connections with prospective donors
- Collaborate with senior leadership and the Donor Relations Team to ensure high-level donors are onboarded seamlessly and receive tailored stewardship and recognition.
Strategic Fundraising Planning
- Develop and implement strategies to attract new major donors, aligning with the School’s fundraising priorities for UK in-year activity, as well as USA and Asia development
- Work with senior leadership to set fundraising targets, track progress, and report on performance across each giving level prioritising annual donations of £50k+ per annum.
Proposal Preparation
- Collaborate with content, communications and marketing team colleagues to create compelling materials that articulate the School’s mission and strategic priorities
- Contribute to the planning and delivery of fundraising campaigns, events, and initiatives to engage, cultivate and convert prospective supporters.
Prospect Research and Identification
- Maintain and update the active prospects pipeline, ensuring all opportunities are tracked and appropriately prioritized with touchpoints and assigned relationship leads
- Contribute to the invitations tracker to ensure all prospects are engaged with in a systemised and relevant way according to location, interest, propensity to give.
Monitoring, Reporting, and Analysis
- Maintain accurate records of donor engagement and interactions in the CRM system improving and refining systems and processes as part of a growing department
- Monitor progress against fundraising targets, providing regular reports and insights to senior leadership on pipeline value from identification to stewardship stages
- Analyse donor trends, sector insights and curate feedback to refine engagement strategies.
Team Collaboration and Leadership
- Work closely with colleagues across Development and the Senior Leadership Team as well as Artistic and Academic staff to refine the propositions and align fundraising priorities
- Host year-round events with the Development Team to enable all prospect engagement
- Mentor and support junior staff involved in development activities where appropriate.
PERSON SPECIFICATION
Essential Criteria:
- Proven experience in donor cultivation and relationship management - Demonstrated success in building and sustaining 5 and 6 figure annual relationships with major donors and key stakeholders.
- Strong organisational and project management skills - Capacity to manage multiple donor relationships, events/projects, and fundraising initiatives simultaneously, while maintaining attention to detail in a dynamic office environment.
- Strong strategic fundraising expertise - Ability to design, implement, and evaluate fundraising strategies that align with institutional priorities and deliver measurable outcomes.
- Excellent communication and interpersonal skills - Skilled at engaging and influencing diverse audiences through persuasive written and verbal communication, including at senior levels.
- Proficiency in proposal and campaign development - Experience preparing compelling fundraising proposals, campaign materials, and event strategies that inspire donor support.
- Analytical and reporting skills - Ability to monitor, interpret, and report on fundraising performance, donor trends, and engagement metrics using CRM and data analysis tools.
- Collaborative teamwork - Proven ability to work effectively across departments and with senior leadership, collaborating with colleagues to achieve shared goals.
- Ethical commitment and alignment with institutional values - Demonstrated integrity, discretion, and commitment to advancing the mission and values of the School through responsible fundraising practices.
Desirable Criteria:
- A knowledge and appreciation of ballet, the arts, performance, elite sport
- Understanding of 501c3 and Endowment Fund structures
- Previous experience of using Salesforce.
SAFEGUARDING DUTIES & RESPONSIBILITIES:
The School is committed to safeguarding and promoting the welfare of children and young people and recognises that safeguarding and promoting the welfare of children is everyone’s responsibility. The School expects all staff and volunteers to share this commitment to children’s safeguarding and to share this child-centred approach. This approach means that staff must consider, at all times, what is in the best interests of the child. Additionally, the following is expected of all staff:
- To uphold the School’s policies relating to safeguarding and child protection, behaviour, health and safety and all other relevant policies
- To promote and safeguard the welfare of children and young persons for whom you are responsible and come into contact with
- To report any safeguarding concerns using the relevant channels, such as informing the Designated Safeguarding Lead, in a timely and appropriate manner
- To ensure full compliance with all statutory regulations, particularly the most recent Keeping Children Safe in Education, and to communicate concerns to the Designated Safeguarding Lead, other relevant staff of The Royal Ballet School or local children’s services as appropriate.
This job information cannot be all encompassing. It is inevitable over time that the emphasis of the job will change without changing the general character of the job or the level of duties and responsibilities entailed. Consequently, this information will be periodically reviewed, revised and updated in consultation with the post holder to reflect appropriate changes.
We are committed to creating an environment where all our employees feel part of our team and can flourish, regardless of their background. We’re proud to be an inclusive workplace that promotes and values diversity.
The client requests no contact from agencies or media sales.
Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.
To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to beat macular disease forever.
We’re looking for someone who can lead on community engagement across the North of England – helping to grow and strengthen our local peer support services. You’ll work collaboratively with colleagues and volunteers, develop partnerships, and help us reach more people affected by macular disease. You’ll need to be organised, adaptable, and confident managing multiple projects at once. If you feel you have the attributes above, we would love to hear from you.
In return, we provide a great working culture and offer flexible working options, 26 days annual leave, the ability to buy or sell annual leave, supportive family policies, and a 6% pension contribution.
We are an equal opportunities employer, and we welcome applications from all suitably qualified persons.
This role is predominantly home-based; however, travel will be required across the North of England and occasionally to Andover in Hampshire.
The client requests no contact from agencies or media sales.
Prospectus is working with our client to recruit an Assistant Head of Community and Membership Fundraising – Community and Events. The organisation has a trusted presence in communities across the country, offering practical and emotional support to some of the most vulnerable people in society. Their mission is to offer hope, dignity, and opportunity for all.
A newly created position, the Assistant Head of Community and Membership Fundraising – Community and Events is a critical hire that will ensure the organisation maintains and increases its impactful presence across the UK, driving the strategic development and delivery of a national community fundraising programme. This will include fundraising appeals that grow income from individuals and organisations and you will be responsible for expanding and innovating the community events portfolio, ensuring a diversified supporter base and deeper, long-term engagement with supporters. The Assistant Head will manage a team of three, will be responsible for an annual income target of £500k, and work as a senior fundraiser for the organisation externally and internally.
To succeed, you will bring proven experience in community and events fundraising, ideally within a large and complex organisation and will have an outstanding track record in community-based fundraising. You will enjoy and have experience of influencing at a senior level and will have experience in strategic planning, management and implementation of community fundraising and events.
We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Jessica Stoddart at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
At Prospectus, we’re committed to supporting you through every step of your application. To start, please send us your CV. If your experience is a good fit, we’ll share the full job description and arrange a call to brief you before you formally apply. We look forward to hearing from you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
MK Community Foundation is a leading local charity that connects people who care with causes that matter. Through our grant-making, philanthropy, and property programmes we support a wide range of voluntary and community groups across Milton Keynes, tackling inequality and helping the city thrive. Every year we distribute vital funding to projects that change lives, strengthen communities, and make Milton Keynes a fairer place for everyone.
Are you looking to build a career in philanthropy and fundraising? Whether you have formal charity experience or have shown your commitment through volunteering and community involvement, this could be the opportunity for you.
MK Community Foundation is seeking a proactive and relationship-led fundraiser to join the team as Philanthropy Manager to drive major donor and legacy giving in Milton Keynes.
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A proven track record of securing major gifts and managing high-value donor relationships.
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Experience in developing and implementing fundraising strategies, prospecting plans, proposal writing and project management.
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Excellent interpersonal and communication skills, with the ability to engage credibly at senior levels.
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Strong understanding of fundraising compliance, tax-efficient giving, and donor stewardship best practices.
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Credibility and gravitas to engage confidently with senior stakeholders and donors.
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Strong relationship-building, networking, and influencing skills.
In this role, you will:
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Lead and develop relationships with individual donors, including major donors and those interested in legacy giving.
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Contribute to the development and delivery of our individual philanthropy strategy.
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Support our grant-making programmes by assessing applications, presenting recommendations, and monitoring funded projects.
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Identify and develop new opportunities for philanthropic income and donor engagement.
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Work closely with colleagues, fundholders, and community partners to maximise impact in Milton Keynes.
We are looking for someone who:
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Has experience in major donor fundraising, legacy giving, or relationship-led income generation.
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Is a confident and credible communicator, able to build trust with donors, fundholders, and community partners.
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Is organised, proactive, and analytical, with strong attention to detail.
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Has a genuine passion for making a positive difference in Milton Keynes.
This role offers the chance to play a key part in shaping the future of individual philanthropy at the Foundation, while directly contributing to projects that change lives across our community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Beyond Reflections is a charity supporting the needs of Trans+, Non-Binary people including friends and allies. We are looking for an inspriing person who can continue to grow and develop the charity so it continues to advance and improve its impact and sustainability - a full job lack is avalable.
More details can be found at our website where a job pack has full details
About Beyond Reflections
Beyond Reflections is a UK charity providing dedicated mental-wellbeing support to Trans+ people, as well as to their families,
friends, and allies. We offer a combination of group support, one-to-one services, and therapeutic interventions delivered by experienced case workers, counsellors, and therapists.
Our work spans both online and in-person settings, ensuring support is accessible, confidential, and rooted in compassion.
From facilitated support groups and tailored counselling to mentoring, safe social spaces, and specialist guidance, we aim to meet people where they are and provide the right help at the right time.
We play a wider role in strengthening inclusion across society. Our training and development programmes, which have been delivered to organisations such as the CPS, Hampshire Police, B&Q, and the University of Southampton, focus on Trans+ awareness, allyship, leadership coaching, conflict resolution, and policy development. All income from this work goes directly into our hardship fund, enabling us to support those who would otherwise be unable to access help.
Volunteers are an essential part of our organisation. They contribute across support services, events, administration, and governance, bringing a wide range of lived experiences and skills. We provide a supportive environment for volunteers to grow, develop, and contribute to meaningful change.
Our Services
Support Groups and Community Spaces
One-to-One Support
Therapy and Counselling
Mentoring
Practical Support
Job Description and Person Specification
Please read this job description and person specification carefully to help you write your cover letter and tell us how you meet our requirements for the role. We are looking for potential from applicants. Job TItle Chief Executive Officer (CEO)
Salary £40,000 - £52,000 per annum (FTE)
Hours 0.8 - 1 FTE, with some flexibility required to meet organisational needs.
Location Southampton, 3-4 days in the office with options to work remotely when required.
Reports To Board of Trustees
Responsible For Members Coordinator and Admin, Volunteer Coordinator, Revenue Coordinator, Therapeutic Lead. Contractors, including Supervision Lead, Bid Support and Social Media/PR.
Job Description
The Chief Executive will provide clear, compassionate, and forward-looking leadership that strengthens Beyond Reflections’ impact and ensures our services remain safe, accessible, and responsive to the needs of the Trans+ community. They will translate the Board’s vision into organisational strategy, oversee effective operations, and build a culture rooted in our values of respect, inclusion, and empowerment. They will be responsible for guiding the charity through a period of growth in response to increasing demand. This includes developing partnerships across the charity and public sectors, driving financial sustainability, supporting staff and volunteers, and ensuring our services maintain the highest standards of quality and safeguarding.
Key Responsibilities
Strategic Leadership & Organisational Development
● Lead the delivery of the charity’s strategic plan, ensuring the organisation remains responsive to the needs of the Trans+ community.
● Identify opportunities for growth, innovation, and collaboration across the sector.
● Translate strategic priorities into clear operational objectives and measurable outcomes.
Governance, Risk & Compliance
● Act as the primary link between the Board of Trustees and the organisation, ensuring clear communication and timely implementation of Board decisions.
● Ensure full compliance with charity law, safeguarding requirements, quality standards, and regulatory obligations.
● Provide clear, accurate reporting to the Board to support effective governance and decision-making.
● Maintain strong organisational risk management and business continuity processes.
Operational Leadership & Service Delivery
● Oversee high-quality delivery of all services, including support groups, counselling, therapy, mentoring, training, and volunteering programmes.
● Lead and support the senior management team (e.g., Operations, Therapeutic, and Fundraising leads) to ensure effective operational oversight.
● Promote continuous improvement, data-informed decision-making, and consistent service standards across online and in-person provision.
People, Culture & Wellbeing
● Foster an inclusive, trauma-informed, and person-centred organisational culture that reflects the charity’s values.
● Recruit, lead, and develop staff, ensuring strong performance and wellbeing.
● Support and integrate volunteers across service delivery, promoting engagement, recognition, and effective practice.
External Relations & Partnerships
● Act as an ambassador for Beyond Reflections, representing the charity to funders, partners, policymakers, statutory bodies, and the media.
● Build strategic partnerships, including collaboration with broader LGBTQIA+ organisations and health/social care providers.
● Advocate for Trans+ people, contributing to policy, awareness, and sector development.
● Ensure member voices inform organisational decisions and strategic direction.
Finance, Fundraising & Sustainability
● Lead financial planning, budgeting, and stewardship to ensure sustainability and value for money.
● Grow diversified income streams, including unrestricted funding, grants, training revenue, and corporate partnerships.
● Maintain relationships with funders, commissioners, donors, and commercial partners.
Person Specification
We know that no candidate will meet every single requirement in this pack, and we strongly encourage you to apply even if you’re unsure you tick every box. If you share our values, bring relevant experience, and feel motivated by our mission, we’d be very glad to hear from you.
Essential Desirable
Significant senior leadership experience, preferably in the charity, social care, or mental health sectors.
Lived experience as a trans, non-binary, or gender-diverse person, or personal experience connected to the Trans+ community.
Deep understanding of issues facing trans+ (gender-diverse) communities, or lived experience.
Experience in designing or delivering training programmes for organisations.
Proven track record in strategic planning, financial management, and fundraising.
Experience of mental health or therapeutic service delivery.
People-management skills: experience managing teams, developing staff, and supporting volunteers.
Network of relationships in the LGBTQIA+ sector, statutory bodies, or philanthropic funding landscape.
Excellent communication and stakeholder-engagement skills, including public speaking, advocacy, and partnership building.
Experience scaling organisations, diversifying income, or developing trading/social enterprise models.
Strong governance knowledge and experience working with or reporting to a Board of Trustees.
Understanding of digital transformation and digital service delivery.
Commitment to safeguarding, equality, diversity, inclusion, and trauma-informed practice.
Experience overseeing remote, hybrid or multi-site teams.
Demonstrated ability to lead in emotionally complex environments and maintain professional boundaries.
Familiarity with commissioning processes and local authority partnership models.
How to Apply
Submitting an application
To apply for this role please submit your CV and a cover letter to us
Your cover letter should address the following questions and be no longer than one A4 page:
1. 2. Why do you want to be part of Beyond Reflections?
How do your skills and experience meet what is set out in this Job Description?
To be considered for the role you must submit your application by the deadline. We want to see people at their best and so of course will make any reasonable adjustments relating to long-term conditions or disabilities that you need to help you perform at your best. Please let us know if this applies to completing your written application. We also ask you to let us know when submitting your application if you have any requirements for accessibility-related adjustments if you are selected for an interview.
Interviews
First-round interviews will take place in the week commencing 9th February 2026 and will take place online. Second-round interviews will take place w/c 16th February, where you will be asked to give a presentations to Trustees. If you are successful through these stages, you will be invited to the BR offices during the week of 23rd February. If you will be unavailable for any of these dates please mention this in your application email. These dates may be extended subject to the number of applications.
References and eligibility checks
Once we have identified a preferred candidate via the interview process, we will carry out reference checks and legally required checks of eligibility to work in the UK before making a final job offer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a values-driven professional for a 12-month role (open to employees or freelancers) to lead our marketing work that grows our social businesses and deepens our impact on women’s health and wellbeing.
By driving growth across our women’s-only gym and studio, café, and meeting spaces, you’ll help create more opportunities for women to thrive and support our goal of achieving long-term financial sustainability by 2029.
Job title Head of Marketing
Salary £60,000 FTE
Reports to: CEO
Time commitment 3 days a week (21 hours)
Start date: End of Jan 2026
Contract type - 12 months
Applicants must have the right to work in the UK.
We would consider a freelance contract
Location - London Bridge
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About the organisation
Our vision is a society where equity is the norm, where all women’s voices are heard, and where their health and wellbeing rights are respected and met.
Our mission is to create kind spaces where, as women, we focus on our health and wellbeing, support each other and challenge injustice
Strategic objective goals:
Together as women:
- We create kind, nurturing spaces where we connect and improve our health and wellbeing
- We create bespoke opportunities where we improve our understanding of ourselves and support each other through life’s big changes
- We support each other to build confidence in our voice, use it to transform our lives and challenge the injustices we experience
The Bridge is a women’s health and wellbeing charity based in Southwark, one of London’s most diverse yet disadvantaged boroughs. Founded over 90 years ago, our purpose is to create spaces where women of all ages and backgrounds can connect, improve their health, and build resilience.
Our building brings everything under one roof: a women-only gym, a welcoming café, a range of wellbeing programmes covering all aspects of women’s lives, and specialist support groups for all sections of the community. Together these services offer accessible, affordable opportunities to look after both body and mind, while tackling social isolation and inequality.
We work together with communities who often feel left behind, offering a friendly, accessible place to turn to whatever their individual needs or circumstances. Over the decades, The Bridge has been a constant in people’s lives, even as the area around us has faced both growth and hardship.
About the role
The Head of Marketing will play a pivotal role in strengthening the financial sustainability and social impact of our organisation. This 12-month position—open to both employees and consultants—will lead on the continued design and the implementation our marketing strategy across our three social businesses: our women’s-only gym and studio, our community café, and our meeting room hire service.
Working closely with the leadership team, the postholder will enhance the visibility and market reach of our social enterprises, and ensure that all business activity aligns with our mission to improve women’s health and wellbeing. They will also support marketing and outreach for our wider women’s health and wellbeing programmes, helping to grow participation and community engagement.
This role is both strategic and hands-on—ideal for a results-driven marketing professional. By driving growth in our social businesses and expanding our audience reach, the Head of Marketing will directly contribute to closing our organisational deficit by 2029 and amplifying our social impact
Our social businesses:
The Gym – Movement, Confidence, and Connection
Our women-only gym provides a safe and empowering environment for over 600 women to move, learn, and thrive. Led by trauma-informed trainers with expertise in women’s health, it offers 29 weekly classes that prioritise confidence, joy, and holistic wellbeing rather than weight loss. The gym embodies our commitment to preventative health and creates an inclusive community where women of all ages and backgrounds can focus on their strength, resilience, and self-care. As a cornerstone of our trading model, it sustains our mission while directly advancing it.
The gym has seen significant growth in both membership and the breadth of its offer, establishing itself as a trusted and empowering space for women’s health and wellbeing. With excellent member retention rates and a strong reputation for inclusivity, safety, and quality, the gym is now well positioned for its next stage of development. We see substantial potential to expand its reach, increase profitability, and deepen its social impact by engaging more women from our local and wider communities. A key focus will be on leveraging our existing member community to support peer recruitment and referral, strengthening the sense of belonging while driving sustainable growth. This next phase will build on the gym’s solid foundations to enhance both its commercial success and its contribution to The Bridge’s mission
The Café – Nourishing Food, Nurturing Community
Our café is the social heart of The Bridge — a welcoming, accessible, and inclusive space where everyone can connect, share, and feel at home. Serving seasonal, plant-based meals prepared in-house, the café champions women-led enterprises and affordable, healthy food. It hosts many of our wellbeing and creative programmes, and through initiatives like the Pay-What-You-Can Supper Club, supports emerging women chefs and builds everyday acts of care and solidarity. The café has the opportunity to not only advances our mission of improving women’s health and wellbeing but also generates vital trading income and partnership opportunities.
While it currently operates at a deficit, it plays a vital role in advancing our wellbeing and community objectives. We are now focused on realising its full commercial potential. A feasibility study is underway to explore a range of operational and business models that will transition the café into a sustainable, profit-making enterprise. Plans include expanding income-generating opportunities through hosting more events, developing an external catering offer, and maximising use of the space for private hire and functions during weekends. This work will ensure the café continues to embody our values while contributing significantly to the financial sustainability of The Bridge
Room Hire – Spaces that Enable Collaboration and Impact
Our professional meeting and event spaces are used by charities, community groups, and corporate partners for workshops, training, and strategic planning. With over 500 bookings a year and a 89% return rate, these rooms are known for their quality, warmth, and service. The income they generate supports our wider mission, while also acting as a catalyst for new partnerships and collaborations.
We now aim to build on this success by increasing utilisation on our most popular days (Tuesday to Thursday) and attracting new clients to fill capacity on Mondays, Fridays, evenings, and weekends. Plans include developing loyalty packages for regular clients and introducing new offers such as team wellbeing days that align with our health and wellbeing ethos. This approach will not only maximise income potential but also strengthen The Bridge’s role as a space where organisations connect, collaborate, and thrive.
Key responsibilities:
Marketing and Communications
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Lead marketing initiatives to increase awareness, engagement, and participation in our social businesses and programmes.
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Develop campaigns and promotional materials that reflect the organisation’s mission, values, and social impact.
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Lead brand and audience segmentation strategy for each business and tailor marketing/communications accordingly
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Oversee digital marketing, social media, and community engagement strategies.
Outreach and Programme Support
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Support outreach and engagement for women’s health and wellbeing programmes to increase participation and impact.
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Collaborate with programme teams to ensure marketing and communication efforts align with organisational goals.
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Contribute to measurement and communication of our social impact
Line Management
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Line manage the Social Media Lead, and Marketing Manager, providing leadership, guidance, and performance management.
Values-Driven Leadership
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Embed the organisation’s mission and values into all business and marketing activities.
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Serve as a member of the Senior Leadership Team, contributing to organisational strategy, decision-making, and long-term planning.
Person Specification
Qualifications
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Relevant degree or professional qualification in business, marketing, social enterprise, or a related field.
Experience
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Experience of developing and implementing a marketing strategy and implementation plan for an organisation/social enterprise or social business
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Strong experience in digital marketing channels (paid social, search engine marketing, email automation, CRM segmentation, Google Analytics) and comfortable analysing digital campaign performance.
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Experience of embedding equity, diversity and inclusion (EDI) in marketing and service planning
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Demonstrable ability to build, develop and lead a multi-disciplinary team and foster a culture of innovation and continuous improvement.
Skills and Competencies
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Strong strategic thinking and planning skills with the ability to translate strategy into actionable plans.
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Excellent leadership, team management, and people development skills.
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Excellent interpersonal and influencing skills – able to engage with senior stakeholders (local businesses, funders, community organisations), and act as an ambassador for the organisation.
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Ability to balance financial objectives with social mission, embedding values in all activities.
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Proficiency in digital marketing, CRM systems, and business reporting tools.
Personal Attributes
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Values-driven, with a genuine commitment to women’s health, wellbeing, and social impact.
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Creative, proactive, and results-oriented, with the ability to identify and pursue new opportunities.
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Collaborative and adaptable, able to work across teams and contribute to senior leadership decision-making.
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Resilient and solutions-focused, able to navigate challenges and achieve targets in a fast-moving environment
The client requests no contact from agencies or media sales.





