Senior strategic content manager jobs
Location: Office-based (currently Bethnal Green, likely to be Euston from Sept 2026) with some home working.
Salary/job band: £56,463 (for 36 hrs) or PTE
Team: Fundraising & Communications
Contract type: Permanent
Hours: 28-36 hrs per week
Reports to: Director
Line manages: Fundraising co-managers, communications manager
Purpose of role
To plan and oversee QSA’s income generation and communications work. To strategically support the success of QSA as part of the leadership team.
Role overview
This is a linchpin role for QSA. We are looking for a hard-working, experienced and creative fundraiser. Our head of fundraising & communications oversees all of our income generation portfolio, including charitable trusts, public bodies, individual giving, and fundraising events.
Above all, we are looking for a candidate who believes in QSA’s mission and values, who can convey this passion through our fundraising and communications.
We recognise that the current fundraising climate is challenging. As a charity, we have a sizable and engaged network of supporters and an excellent reputation for delivering innovative services.
The head of fundraising & communications is also responsible for overseeing QSA’s communications output, ensuring we build great relationships and successfully share our impact, stories and expertise across a variety of channels.
This is an exciting opportunity to build up a broad experience base in communications. Our approach to this work is centred in an ethical storytelling mindset. Our work has a national profile and we’re keen to maintain our reputation and our media presence.
Our head of fundraising & communications will also join the leadership team, working closely with the head of finance, the head of services and the director. This is a tight knit group with the purpose of supporting the longer term and strategic work of QSA.
You will be welcomed into a wider team at QSA that is enthusiastic, expert, and highly committed to social justice. We are proud of our ability to collaborate successfully and to celebrate one another’s success.
About Quaker Social Action (QSA)
Quaker Social Action’s mission is twofold. We enable people on low incomes to seek solutions to the issues affecting their lives. We listen and respond to the needs of communities and run practical, sustainable and collaborative projects.
Secondly, we share our learning where we see the potential to bring benefit to communities outside of our own – by running professional training, and by speaking truth to power to seek structural change.
Our services include crisis support for those unable to afford funerals; practical support for people experiencing homelessness, such as a mobile library and a community kitchen space; and free mindfulness and wellbeing programmes.
QSA has a rich 150-year history with roots in the Quaker movement. Our work is still guided by Quaker values like Truth and Justice, and we are proud of our place within the Quaker community. At the same time, there is nothing religious about our work: our services, jobs and volunteering roles are open to all.
“The advice and support was beyond beneficial. As a family we were just above the threshold for getting any financial support and at a very difficult time already, money worries was the last thing we needed.”
- Down to Earth funeral costs helpline caller
Duties & responsibilities
Income generation
- To design and develop a fundraising strategy for QSA, incorporating a wide range of approaches, including statutory sources, charitable trusts, individual donations, legacies, earned income from training, and event fundraising.
- To set clear targets based on previous trends, and realistic aspirations for growth.
- To ensure all fundraising activity sits within the required legislative framework and complies with best practice, especially regarding donor consent.
- To ensure accurate financial information is presented within fundraising materials.
- To ensure that QSA fundraising applications are supported by up-to-date evidence of need, gained from relevant research and policy developments.
- To ensure that QSA fundraising applications are supported by up-to-date evidence of impact, gained from internal monitoring systems.
- To identify and lead major funding applications.
- To build strong and warm relationships with funders and donors of QSA.
- To ensure QSA is compliant with all grants and contracts and provides accurate and timely monitoring reports back to funders.
- To ensure that project teams are aware of funders supporting their work and are clear what targets or commitments are in place with these funders, including reporting requirements.
Communications, marketing, media, brand, digital
- To design and develop a communications and marketing strategy for QSA, incorporating a wide range of approaches across a number of appropriate channels and platforms.
- To understand best practice in charity communications and marketing and use this to promote the work of QSA.
- To manage QSA’s approach to reputational risk through our communications output.
- To oversee the development of the content, structure and key messages of QSA’s online communications channels; specifically our website, email marketing and varied social media platforms.
- To oversee the digital marketing development of QSA, ensuring we have clear systems and protocols to analyse, track, measure and review our output.
- To understand the benefit of and risks of using AI in our fundraising and comms output and to be part of the strategic leadership around emerging best practice.
- To oversee diverse and evolving ways to communicate, using podcasts, videos, data, photos as well as high quality copy.
- To oversee media relations and protocols for media engagement for QSA.
- To develop proactive and strategic communications responses very quickly or under pressure to manage situations of risk or opportunity for QSA.
- To oversee and develop the QSA brand, ensuring it communicates our core purpose and is consistent with our values.
- To oversee our duty of care to our participants who share their stories, ensuring we approach this with due care, sensitivity and respect for their autonomy, and that we have sufficient safeguards in place to be attentive to their wellbeing.
Leadership
- To work collaboratively with the leadership team to support the strategic development of QSA. To provide materials that support QSA’s trustees to undertake their governance tasks.
- To work alongside the head of finance to provide accurate and timely quarterly reports for the trustees’ finance & fundraising committee.
- With the head of finance, to be responsible for regular reconciliation of finance and fundraising records and for annual audit processes.
- To work alongside leadership colleagues in all operational matters. To offer ideas for service development, to identify resource needs, and to share strategies to support team wellbeing.
Organisational requirements
- To work within, and actively promote, the policies and procedures of QSA.
- Any other duties as appropriate to the role, as agreed by the QSA director.
“I feel the service from these marvellous book fans and their very committed, caring staff are an essential…I use them twice a week every week. Please may they continue.”
- Visitor to Turn a Corner mobile library for people experiencing homelessness.
Person specification
Experience
- Significant experience of charity fundraising from a wide range of sources, especially charitable trusts and individual donors.
- Experience of communications activities/digital development is highly desirable.
Skills
- Ability to write creative and engaging copy for a range of different audiences.
- Ability to build excellent collaborative working relationships with a wide range of people; including within the close-knit QSA team, external partners, funders and QSA supporters.
Knowledge
- Knowledge of differing funding streams suitable for an anti-poverty charity – i.e. trusts, statutory sources, corporate support, individuals, legacies.
- Knowledge of a range of communications channels and platforms and of the best ways for a charity to utilise these.
- Knowledge of technology, including AI, as a way of furthering reach and impact.
Personal Qualities
- Exceptional ability to prioritise workload and accurately deliver work to deadline.
- Demonstrates inner resilience, and ambition to deliver work of the highest standard.
- Ability to be flexible and have a ‘hands-on’ attitude when required.
- Commitment to and understanding of the role of equity, diversity and inclusion, in the workplace and in service provision.
- A willingness to work within a Quaker ethos, as clarified by the mission of QSA.
Main terms and conditions of employment
- QSA uses the local government pay scales for salaries. Your salary will be on NJC scale point 41-44, which starts at £56,463 (including London weighting) for a full-time/36 hours post. All appointments are made at bottom of scale.
- This is a permanent position.
- This post can be offered as a role to be worked between four and five days per week, so 28 hours to 36 hours per week. We pride ourselves on our flexible working practices.
- Leave entitlement for a full-time post is 25 days per year, plus 8 bank holidays, with the leave year running from January to December. This increases by 2 days after 3 years of service and a further 3 days after 5 years of service. QSA closes between Christmas and New Year and days falling within this period are not taken from your leave entitlement.
- QSA pays an additional 6% of salary into the QSA group personal pension, with a 2% staff contributory element.
- We have probationary periods of six months and the period of notice is 1 week during the probationary period and 8 weeks on its completion.
- QSA has a union recognition agreement with Unite although staff are welcome to join any trade union or none.
- This is a hybrid role. We see the benefits of being in the office with colleagues on a regular basis, and consider 2-3 days per week in person to be ideal for this role.
- The successful candidate will be required to obtain a basic DBS check. The Rehabilitation of Offenders Act applies.
“It was what I was looking for. The way they deliver the sessions makes it feel inclusive and non-judgemental. Participating online, the energy felt tranquil.”
- Audrey, online attendee of our This Way Up mindfulness and coaching course
Being a diverse and inclusive organisation is very important to us. We’re particularly focused on three elements of this: lived experience of poverty; race & heritage; and disability. We actively encourage applications from candidates of diverse cultures, perspectives and lived experiences.
We hope that you find this job pack and our recruitment process clear and welcoming. Please let us know if this is not the case. We want to do recruitment well and feedback really helps.
Thank you for your interest in this role.
Reporting to: Co-Executive Director
Benefits:
25 days annual leave per annum, plus UK public and bank holidays (pro rata)
Office closure for a week in December and August
Annual leave allocation increases annually by one day (up to a maximum of five days)
10% employer pension contribution
Other standard Foxglove benefits
About us
Foxglove is a non-profit that exists to make the use of technology fair for all. When Big Tech companies abuse their power, their workers or the planet – and when governments use technology to oppress, exclude or discriminate – we litigate and campaign to fix it.
Big Tech companies have become so large – gobbling up a huge slice of the global marketplace and an unprecedented treasure hoard of user data – that they’re now more powerful than many states. The harmful effects of this concentration of power are everywhere – threats to our democracy, to our privacy, decimated workers’ rights and platforms rife with disinformation and hate. Big Tech and AI data centres are rapidly expanding, resulting in huge strain on energy and water supplies. Worldwide governments are ploughing ahead with the use of algorithms and mass data systems to cut costs and increase efficiency often resulting in digital tools that entrench unfairness and leave the most vulnerable in society in crisis. All these problems are only getting worse with generative AI.
Foxglove works to bring the rule of law to the tech and AI giants who have upended our public square, workplaces, and social lives. We have a strong track record. We’ve launched landmark cases seeking structural changes to big tech’s harmful business models, supported 180+ Facebook content moderators fired for trying to form a union to sue Facebook and their outsourcing company, Sama – winning world-first judgements. We're urging competition regulators worldwide to stop Google’s theft of independent news. We’ve filed the UK’s first legal challenge to a data centre permission decision over the government’s failure to properly assess their environmental impact. We’ve forced disclosure of secret contracts between tech giants and the NHS, stopped a racist Home Office visa streaming algorithm, helped make grading fair for UK A level students, forced the government to pause the NHS Data Grab and challenged the Department of Work and Pension’s use of an algorithm unfairly flagging disabled people for benefit fraud investigations.
We are a small but growing team of lawyers, communications experts, and campaigners. Our work is global, and we work in partnership with lawyers, civil society, unions, and people impacted by Big Tech.
The role
As Head of Operations, you will lead all operational functions of Foxglove. You will ensure that our finance, HR, legal compliance, fundraising, systems and internal processes enable the organisation to carry out its mission effectively. You’ll work across Foxglove and closely with leadership, as well as with external partners to build a resilient and well-governed organisation, able to manage growth and complexity while staying mission driven. This role manages one member of staff and multiple consultants.
Key responsibilities include, but are not limited to:
Financial Management & Accounting
1.Oversee financial operations: budgeting, forecasting, cash flow, expenditure controls, financial reporting, payroll.
2.Ensure compliance with accounting standards, audit requirements and donor / funder financial reporting obligations.
3.Manage relationships with external accountants, auditors, banks, and financial service providers.
4.Ensure appropriate and best practice financial policies and controls are in place.
5.Ensure financial risk is identified and managed appropriately.
Fundraising & Development
1.Contribute to the organisation’s fundraising strategy in collaboration with the Co-Executive Directors and Head of Strategy.
2.Ensure systems are in place to track and manage grants, philanthropic donations, and other income streams.
3.Support the preparation of funding proposals and reports and ensure accurate and timely reporting to funders.
4.Support relationship management with key donors, foundations and partners.
Operational Systems & Processes
1.Develop and maintain efficient operational processes and systems (e.g. finance, HR, IT, data protection, office management).
2.Ensure proper policies and procedures are in place for procurement, vendor management, travel & expenses, and record-keeping.
3.Oversee the infrastructure that supports remote / hybrid working, ensuring tools and systems support collaboration, security, and productivity.
Compliance, Risk & Governance
1.Lead on organisational compliance: legal, regulatory, health & safety, data protection / GDPR, employment law.
2.Ensure the organisation’s policies and procedures are best practice, legally compliant and up to date.
3.Establish and monitor risk management frameworks and our risk register.
4.Support governance structures (internal reporting, director meetings etc.), ensuring decisions are well informed and documented.
Human Resources & People Operations
1.Oversee recruitment, onboarding, performance management, and staff development.
2.Ensure policies on equality, diversity, inclusion and wellbeing are embedded in how we work.
3.Foster a positive culture in line with Foxglove’s values.
Team Leadership & Collaboration
1.Lead the operations team, ensuring clarity of roles, responsibilities, performance and support.
2.Work closely with the rest of organisation including the legal teams and advocacy to ensure operations enables, not hinders, impact.
3.Contribute to organisational strategy, helping translate strategic ambitions into operational plans.
Person specification
Below are the essential and desirable criteria for a successful candidate.
Essential
·Minimum of 5-7 years of senior operations / finance / business operations experience, including line management
·Strong experience of budgeting, forecasting, audit & financial compliance
·Excellent strategic thinking and planning skills, able to bridge between high-level strategy and operational detail
·Strong risk-management and governance experience; familiarity with compliance, data protection / GDPR, employment law etc.
·Highly organised and able to manage multiple priorities; excellent time-management skills
·Excellent verbal and written communication skills; ability to present complex operational, financial or legal information clearly
·Strong collaboration skills; ability to work across teams; good leadership and people management skills
Desirable
·Qualified accountant (e.g. ACA, ACCA, CIMA or equivalent), with proven experience in financial oversight and reporting
·Experience of operating in non-profit / mission-driven / legal organisations
·Legal or compliance experience
·Experience of international operations, dealing with cross-border legal / regulatory issues
·Experience of change management and scaling teams or systems
·Understanding of, or interest in, legal, tech justice issues
·Experience of hybrid / remote team leadership
·Experience with fundraising finances, grants management, donor reports
Length and salary
This is a permanent full-time role with six-month probation period.
How to apply
Please make your application via the link to Applied provided by 9am on Tuesday 10 February (please disregard Charity Jobs' deadline), answering the application questions and uploading your CV. We will not review applications sent via a job board or to our email. Applications will be reviewed on a rolling basis with first round interviews likely to take place in mid February for selected candidates.
Foxglove does not use AI in its recruitment processes, except to detect applications for AI use. As a tech-justice organisation, we ask the same of our candidates.
Foxglove is growing and we are striving to build a team that is inclusive. We will create a diverse and adaptable environment where we support people to do their best work. We believe an effective and creative team is made up of people from different walks of life. You can read more about how we work and what we offer our staff on our website.
If you require any reasonable adjustments to complete this process, or have any questions, please get in touch with us.
If you would like to know more about how we process your data as part of the recruitment process you can read our recruitment data use policy on our website.
Foxglove is an independent non-profit organisation that fights to make tech fair.
The client requests no contact from agencies or media sales.
�� Help give animals in Sussex a good life — and shape the future of one of the most-loved local charities ��
Raystede is one of Sussex’s most loved animal charities, caring for over 400 animals every day. We're investing in our future — and fundraising is at the heart of that journey.
We’re looking for an experienced Individual and Community Giving Manager to lead and grow our public fundraising programme across Regular Giving, Community Fundraising, Events, Appeals, Legacies, Lottery, Sponsorship and Digital.
You’ll manage a talented team, develop supporter journeys, embed data-led decision making and drive income growth to help secure Raystede’s long-term future.
We’re looking for someone with:
· A strong track record in public fundraising
· Experience managing multiple fundraising streams
· Leadership and team development skills
· Excellent storytelling, relationship-building and data literacy
· A passion for ethical fundraising and animal welfare
Some evening/weekend work required (TOIL provided). Full driving licence is essential.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Cambridge Science Centre (CSC) sits at the heart of a vibrant network of philanthropists, educators, community groups, visionary businesses and local government bodies across East Anglia. With over a decade of trusted STEM engagement behind us, a dedicated expert team and a loyal network of long-term supporters, CSC is uniquely positioned to drive lasting
change in communities across the region.
This role builds on that strong foundation. You will deepen existing relationships, identify and shape new opportunities, and help secure CSC’s long-term financial sustainability through innovative, high-impact partnerships.
As the primary contact for partnership development, you will play a central role in shaping and funding our multi-year programmes, while also leading on high-value, short-term opportunities connected to our Cambridge Science Park site and outreach hubs such as Inspire Wisbech. Your work will balance immediate income generation with the cultivation of long-term strategic
relationships that advance CSC’s mission and regional impact.
The client requests no contact from agencies or media sales.
ABOUT REEF-WORLD
The Reef-World Foundation is a registered UK charity that delivers practical solutions for marine conservation globally. They are a small but highly effective team of passionate individuals dedicated to achieving lasting conservation impacts where they are most needed. Starting in Thailand in 1999, we now operate globally, supporting governments, businesses, and communities to sustainably develop their coastal resources.
Today our team is committed to our mission to inspire and empower people to act in conserving and sustainably developing coastal resources, particularly coral reefs and related ecosystems. We are driven by our vision of a future where coral reefs are healthy and thriving.
In partnership with the United Nations Environment Programme (UNEP), Reef-World works to stop the environmental impact of the global marine tourism industry through the internationally recognised Green Fins initiative. The work focuses on buying more time for coral reefs to thrive by mobilising collective and urgent action through the marine tourism industry.
Our work involves supporting, inspiring and empowering governments, businesses, communities and individuals around the world to act in conserving and sustainably developing coral reefs and other coastal resources.
Main Purpose of the Role
The Fundraising and Communications Manager will play a pivotal role in driving Reef-World’s mission to protect and sustainably manage coral reefs and coastal ecosystems worldwide. This hands-on, senior position combines leadership of the charity’s fundraising and communications function with strategic oversight, ensuring that Reef-World maximises its global reach, secures sustainable income, and delivers compelling, mission-aligned messaging across all channels. This position reports directly to the Directors.
You will lead the development and delivery of income generation strategies while overseeing multi-channel communications, digital engagement, media relations, and brand stewardship. You will manage a small, dynamic team of staff, consultants, and volunteers, coordinating resources to support programme delivery and ensuring high-quality outputs that enhance both conservation impact and fundraising success.
You will join a remote, globally distributed, and diverse team, collaborating across multiple countries and cultures to advance Reef-World’s mission. You will be given autonomy to lead the fundraising activities of the organisation and will be encouraged to try new things and take ownership of the fundraising portfolio as a whole. This is an exciting opportunity for a driven, proactive, versatile professional to shape the charity’s growth, profile, and influence in marine conservation on an international scale.
Our Fundraising Landscape
We have had steady year-on-year growth in income since we were founded, with a shortfall recorded last year. The shortfall in income for the last financial year is down to our main donor, the United Nations Environmental Programme (UNEP) not being able to provide funds due to the global economic and political climate. This grant source is naturally very unpredictable in nature, however, we had previously successfully secured a year-on-year budget from UNEP since 2009. You can see our financial history on our Charity Commission listing. Our financial year runs from June to May. For June 2024 to May 2025, our fundraising target is £425,000. We have secured £240,000 of this, and around a further £60,000 is unconfirmed but likely. However, we have previously successfully secured a year-on-year budget from UNEP since 2009.
So far in the current financial year, 65% of our income is grant income, corporate sector and commercial partnerships make up 17%, individual giving is 7%, and 11% of income comes from programme’s products and services.
This role is replacing a Development Manager who joined in March 2024 and created this as a new role. Through her leadership and guidance we have strong foundations across all fundraising streams to build on. We would like the post holder to maintain our excellent track record for grant funding while further establishing and growing new sources of income, especially unrestricted income. We’re open to exploring most kinds of income generation but are particularly interested in exploring corporate fundraising and major donor opportunities and have good foundations upon which to build here.
Our Board of Trustees have a good understanding of the current fundraising landscape and the importance of investing in fundraising.
Main Duties and Responsibilities
Strategy and Leadership
-
Lead the development and delivery of Reef-World’s Fundraising and Communications Strategy.
-
Provide strategic direction to a small team of staff, consultants, and volunteers.
-
Set and monitor targets across fundraising, communications, and digital engagement, reporting progress to senior leadership and the Board.
Fundraising & Income Generation
-
Develop and deliver a diverse income strategy with a specific focus on corporate partnerships, major donors, high-net-worth individuals (HNWI) and philanthropy.
-
Support trusts and foundations fundraising in collaboration with the Directors and Programmes team.
-
Oversee and maintain steady growth of the individual giving income stream.
-
Ensure fundraising compliance, data protection, and effective risk management.
-
Maintain accurate records in the CRM system.
Communications
-
Oversee planning and production of content across websites, social media, digital channels, media, and publications.
-
Act as a senior point of contact for outreach partners (press, media, and content contributors), ensuring consistent messaging and brand alignment.
-
Maintain Reef-World’s brand and ensure consistent, mission-aligned messaging.
-
Approve and guide design of key outputs, including annual Impact Report, newsletters, fundraising packs, and campaign assets.
-
Lead high-level media relations and manage external agencies and consultants.
-
Ensure digital platforms and campaigns effectively support fundraising and programme goals.
-
Coordinate communications support for the Programmes team, ensuring timely delivery of materials that enhance programme impact and engagement.
People Management
-
Provide supportive leadership to the Fundraising & Communications Officer and wider team.
-
Manage one permanent Social Media consultant and two project based communications and design consultants.
-
Contribute to recruitment, onboarding, performance management, and workforce planning.
-
Foster a positive, collaborative team culture aligned with Reef-World’s Culture of Care.
General
-
Promote organisational values, effective communication, and healthy working practices across the remote team.
WHAT WE’RE LOOKING FOR
We are seeking a dynamic, hands-on Fundraising and Communications Manager to join our remote, globally distributed, and diverse team. The ideal candidate will combine strategic thinking with practical expertise in fundraising and multi-channel communications, able to work relatively independently to build strong relationships, inspire colleagues, and deliver high-impact outputs. You will help Reef-World grow its reach, secure sustainable income, and amplify our mission to protect coral reefs and coastal ecosystems worldwide. You’ll be open to new experiences and adventures and be adaptable and flexible.
The following outlines the essential and desirable skills and experience for this role.
SKILLS AND EXPERIENCE
Essential
-
Proven success in managing fundraising across multiple income streams to deliver income growth with specific experience developing major donor or corporate partnership programmes.
-
Strong communications skills, with experience delivering multi-channel content (web, social, newsletters) and maintaining brand consistency.
-
Ability to build and steward positive relationships with donors, partners, media, and stakeholders.
-
Experience coordinating or line-managing staff, consultants, volunteers.
-
Excellent strategic, organisational and planning skills with the ability to manage multiple priorities and track performance.
-
Experience in monitoring and managing income and expenditure.
-
Experience of developing and managing fundraising targets
-
Strong written and verbal communication skills.
-
Understanding of fundraising regulations, GDPR, and ethical best practice.
-
Experience using CRM systems for donor/supporter management.
-
Understanding of the needs of a small charity and willingness to carry out both more basic administrative work and more high-level strategic tasks
-
Ability to work independently and collaboratively within a remote, international team.
Desirable
-
Success in securing multi-year grants, multi year corporate partnerships or developing new income streams.
-
Experience working with media, PR, or digital analytics.
-
Familiarity with marine conservation, environmental NGOs, or responsible tourism sectors.
-
Experience managing external agencies or creative freelancers.
-
Knowledge of design or content tools (e.g., Canva, Adobe Suite).
-
knowledge of Google Workspace tools.
-
Experience of working in remote teams.
Reef-World believes that a team with diverse experiences and backgrounds generates richer discussions and more nuanced thinking that will magnify our conservation impact. We strive to be an inclusive workplace where everyone feels welcome and respected. We are an equal opportunity employer and welcome applications from anyone, from anywhere, with the required skills and experience: whatever their background or location. We actively encourage applications from those whose identities reflect the diversity of the communities and networks we serve and whose identities are traditionally underrepresented in the conservation sector.
BENEFITS
Holiday entitlement
30 days a year.
Flexible working
The Directors are based just outside Bristol, UK and we have a field office in Dauin, Negros Oriental in the Philippines. As an international team working across time zones, our working policy is flexible and hybrid.
Pension
For all employees, we pay a minimum of 3% of your qualifying earnings per month (over £6,240). For UK employees, you’ll pay a minimum of 5% of your qualifying earnings per month.
Culture of Care
As an organisation, we are invested in the personal and professional long-term success of our Reef-World team. Reef-World’s vision for a Culture of Care embodies a collection of support mechanisms aimed at enhancing the well-being of our team and enabling each of us to properly care for ourselves, our teammates and our network. These include -
-
Access to a team coach
-
Access to personality type tool analysis for yourself and your team
-
Reflection days - dedicated time to reflect on your successes and takeaways
-
Personal Development days, with a small budget to ease you in (think training, new books, new classes, experiences)
-
Dedicated, and respected, focus time throughout your working week
-
Exemplary and effective internal communication mechanisms
-
We are a parent and family friendly organisation, our Directors work flexibly around their children.
-
Reef-World is a safe space for everyone. We especially want to make sure we are a safe space for LGBTQIA+ people, neurodivergent and disabled individuals, and racialised communities. We’re constantly learning to make sure everyone feels welcome here.
Staff
A small, friendly and ambitious team. Read more about our staff team and Trustee board.
“The Reef-World Foundation is a phenomenal place to work where everyone's contribution is valued and our team is able to punch well above our weight in terms of conservation impact. It has been an absolute pleasure to contribute to Reef-World's output for the last 3.5 years.” - James Greenhalgh, former member of staff and now Trustee
“Working at The Reef-World Foundation is an inspiring journey. Beyond professional growth, being part of a team actively engaging in marine conservation and witnessing efforts to protect our oceans make each day at Reef-World rewarding. It's a privilege to contribute to an organisation making a real difference in preserving our planet's marine ecosystems. The inclusive team and culture of care create a dream work environment!” - Joyce Yang, former member of staff
“I consider myself incredibly fortunate to be part of the Reef-World Foundation, my time here has been a catalyst for both my professional and personal growth. Collaborating with passionate individuals sharing the common goal of protecting our marine ecosystems, particularly the coral reefs, has been an extraordinary journey. Moreover, the organisation's culture of genuine care surpasses expectations, something for which I am very grateful. In all honesty, working with Reef-World has been the highlight of my career, and I've never been happier professionally.” - Erin Canto, current member of staff
“It's inspiring and motivating to work with everyone in the team who truly believes in our work — working together towards the organisation's mission to have a global conservation impact. Reef-World has given me the opportunity to grow professionally and personally in the field of marine conservation, and I am truly grateful for that. I am very honoured to be part of this inspiring team that walks the talk!” - Teresa Moh, former member of staff
Reef-World’s Core Values
-
We empower our colleagues, our stakeholders, our partners and our supporters to have conservation impact.
-
We collaborate. Our approach is not competitive - the more we collaborate, the stronger the conservation impact we will have.
-
We are innovative. We are not afraid to break from the norm, and use innovative approaches and technology, for conservation impact.
-
We stay optimistic in our decision making and in our approach to tackling global conservation issues.
Reef-World’s Commitment to EDI
Reef-World has incorporated an Equality, Diversity and Inclusion (EDI) framework into its recruitment processes, resulting in more than 50% of leadership positions within the organisation being held by female professionals. Additionally, we take pride in operating as a fully remote team, engaging in asynchronous collaboration across various time zones.
HOW TO APPLY
Please fill out the short application form on our website including uploading your CV and Cover Letter. (Note files should be in PDF format, max. size 20MB)
TIP: In your cover letter, don't just repeat the information in your CV. We want to hear who you are, how your experience aligns with the job requirements, and how your values and culture might align with ours.
If you are selected for an interview we will reach out to you by email to set an interview date and time. We try wherever possible to get back to applicants that have not been accepted but due to the expected volume of applications we may not have the resources. If you do not hear from us by 1 February 2026, then unfortunately we have decided not to take your application further.
Applications close: 19 January 2026 (23.59 pm UTC)
Interviews (online): Between 2 and 12 February 2026
The client requests no contact from agencies or media sales.
Hearing Dogs for Deaf People – Associate Director of Performance Marketing
Location: Hybrid working with some travel to Hearing Dogs offices in either Buckinghamshire or East Yorkshire.
Salary: £65-70,000 per annum.
Contract: Permanent, full-time hours.
Hearing Dogs for Deaf People, whose mission is build confidence, companionship and connection for people with hearing loss, is seeking a talented Associate Director of Performance Marketing to drive marketing activities that will help them expand their reach, mobilise support and build understanding and awareness.
Hearing Dogs for Deaf People has been creating life-changing partnerships between hearing dogs and deaf recipients since 1982. As well as acting as an ear to their partners and alerting them to sounds, the charity’s clever and expertly trained dogs help deaf people to live life with confidence and independence, whilst providing love, companionship and emotional support. This is coupled with the provision of emotional and practical support services for anyone with hearing loss.
Following on from a strategic review, the charity is now entering an exciting period of growth and expanding their Individual Giving Directorate, to enable them to transform many more lives across the UK.
Playing a pivotal role in supporting this growth, the Associate Director of Performance Marketing is a newly created and influential position with significant scope to shape how Hearing Dogs grows their supporter base, sustains their supporter and volunteer community and attracts more people to their services through impactful digital and multi-channel marketing. The postholder will lead marketing activity that is insight-led and audience focused to ensure that each campaign strengthens connection, builds loyalty and generates sustainable income. This includes being responsible for growing the charity’s flagship Puppy Sponsorship programme to increase value and volume, establishing a legacy marketing programme and identifying opportunities for cross-selling and deeper engagement across all products.
The ideal candidate will be a senior strategic leader responsible for driving individual giving growth and supporter retention through digital and multi-channel marketing. You will have a strong commercial, income generation and digital background, you will lead marketing that is insight led and have a deep understanding of how AI technologies can help the charity enhance performance. Advanced skills in using data, analytics and audience insight to shape strategy, optimise campaigns and measure impact will be essential, alongside strong leadership and people management skills, with the ability to inspire and develop high-performing teams. Finally, you will have excellent communication, influencing and stakeholder management skills at a senior level.
This is an exciting opportunity to help Hearing Dogs shape their future with the flexibility of hybrid working remotely and spending time at Hearing Dogs’ stunning offices, with friendly and passionate staff and their four-legged friends.
If you want to lead the pack and help deaf people live well with hearing loss Please download our Candidate Pack for further information [PDF], which includes details on how to apply.
Closing date: Monday 26th January, 9.00 am.
We are looking for an experienced, motivated fundraising professional to oversee corporate partnerships and individual giving, embedding the corporate and individual giving journey into all aspects of ERIC’s communications, and broadening the charity’s approach to donor stewardship to treat all service users and website visitors as future donors. You will also oversee all ERIC’s external and internal communications including our website, social media and PR.
As part of ERIC’s Senior Leadership Team, you will contribute to strategic planning, policy and decision-making across the whole organisation. This role provides strategic and operational leadership for ERIC’s fundraising and communications team. You will play a pivotal role in maximising supporter-led fundraising income, ensuring every supporter has a positive experience and feels inspired to continue supporting ERIC.
As Head of Fundraising and Communications, and a Senior leadership team member you will be responsible for implementing ERIC’s overall strategy. Our primary strategic objective in this area is to build our corporate and individual donor base, and you will use user data, stewardship strategy, website user experience, social media, segmented email and online service design to deliver this.
You will work closely with the CEO and provide effective line-management for two staff, and you will work with contractors and freelancers who provide social media support, videography and web development services etc.
ERIC’s reputation is built on providing families and professionals with health information that is accurate, up-to-date, clearly written and accessible. You will work with our team of qualified and experienced staff to ensure that robust systems are in place for checking and approving all the health information that ERIC publishes.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, ERIC offers a range of benefits to support the wellbeing of our employees. These include:
- 25 days of annual leave (plus 8 days paid public holidays per year), rising one day per year as a long service reward up to a max of 5 days.
- Employee Assistance Programme and access to wellbeing resources
- 3% Employer Pension contribution
- Living Wage Accredited Employer
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital training programmes and other training as required by the role.
To get everyone talking about good bladder & and bowel health from birth and taking action that supports children and families.
The client requests no contact from agencies or media sales.
Action in rural Sussex is seeking a customer-focused, friendly Project Support & Communications Officer to join our expanding community buildings team.
Action in rural Sussex (AirS) supports rural communities across Sussex to be vibrant and diverse places in which to live and work. Community spaces play an important role in these local communities. They build community cohesion and resilience, support the health and wellbeing of residents, help overcome social isolation. contribute to the creation of vibrant local economies, and reduce carbon emissions by providing services and activities locally, and reducing their own carbon footprint.
Most community buildings are charitable, run mainly by volunteers who need a wide range of skills and knowledge to run a successful and sustainable community space. Our Community Buildings Service supports volunteers and hall managers by providing networking opportunities, training, newsletters, an online forum, and bespoke individual advice and support.
This is an exciting time for the service as we look to expand its reach and further develop our offer. The Project Support and Communications Officer will work closely with our Senior Community Buildings Adviser to support the delivery and development of the service across Sussex. You will be the first point of contact for enquirers, helping subscribers to the service to access our platforms. You will help to plan our training and events programme and provide administrative and logistical support. You will also manage communications and marketing for the service, including monthly newsletters, website updates, email communications and social media, and take the lead on updating and developing our CRM.
We welcome applications from individuals with strong organisational and IT skills, the ability to write lively, readable newsletters, web and social media content, experience of using CRMs to manage contacts and report to funders, and a strong focus on ensuring we provide an excellent service to community buildings.
If you share our vision of active, thriving rural communities, full of choice and opportunities for everyone, regardless of their circumstances., then we would love to hear from you.
How to apply
Applications must be via our application form which can be found on our website using the links provided. CVs will not be accepted.
To increase the capacity of rural communities to manage change for the benefit of all their constituents.


The client requests no contact from agencies or media sales.
The Director of Communications is an exciting new leadership role with ambitious charity that is working to tackle the challenge of physical inactivity and inequalities in access to options to be active. You will be contributing to improving the health outcomes and lives of the people of Lincolnshire.
Working closely with the CEO and senior leadership team, this role will lead our strategic communications approach - shaping powerful narratives that articulate impact, influence system-level change and champion the role of physical activity in tackling inequalities across Lincolnshire.
The role has the following core purpose:
- Set and lead the organisation’s strategic communications approach, ensuring audiences are clearly defined, understood, and engaged.
- Shape and govern the organisation and sector narrative, using communications to articulate impact and create advocacy for inclusive systemic change around physical activity.
- Develop and oversee system-wide communications strategies, fostering collaboration and change at scale through cross-sector partnerships.
- Lead strategic stakeholder stewardship, building and maintaining long-term relationships that influence system-level change and galvanise system partners around a shared narrative.
- Drive monitoring, evaluation, and learning (MEL) for communications, using data and insights to demonstrate impact and inform future direction.
- Provide inclusive leadership, inspiring and developing the communications team, being a senior leader in the organisation, embedding a values-driven, learning culture.
The role will enhance the positioning of the organisation and the wider impact of physical activity, through clear and compelling messages and storytelling.
You will need an exceptional ability to translate complex insight into clear strategic messaging, identify opportunities for influence, and create system-wide approaches to communications that drive meaningful change. You will be proactive, innovative and able to respond quickly and appropriately in a shifting environment.
You will bring extensive experience in senior level stakeholder engagement and stewardship, nurturing and developing relationships that enable Active Lincolnshire to further influence opportunities to shift the system and make a difference in tackling the inequalities that exist.
You will have the ability to influence and advocate. Using your excellent communication skills, combined with insight you will create deep and meaningful narratives championing the physical activity sector, the benefits of being active and the contribution it makes to wider community and economic opportunities and to promote the options to be active in the county.
An outcome focused approach is key, ensuring there are robust measures in place to understand and evaluate the impact of our work.
Reward Package:
- Circa. £50,000 per annum depending on experience
- 25 days annual leave, plus all bank holidays and 3 days during the Christmas week (Total c.36 days per annum).
- ‘Celebration day’; additional day for an occasion / birthday / event (subject to annual review)
- Westfield Health private healthcare
- Cycle to work scheme
- Flexible working approach
- Time to be active in the working week
- Team away days
- Personal development and training opportunities
- Time in the working week to volunteer
- Employer contribution pension scheme
- Employee wellbeing policy
- Contribution to making a difference to the lives of people in Lincolnshire
Deadline for applications is Sunday 18 January 2026
Interviews will be held at the Active Lincolnshire office in Lincoln the week commencing Monday 26 January.
More people, more active, more often
The client requests no contact from agencies or media sales.
Quartet Community Foundation is seeking a visionary and strategic leader to join our senior team as Director of Development. This new role will drive our ambitious 2026–29 strategy, building partnerships, securing new funding, and growing our endowment to £100 million to support communities across Bristol, Bath & North East Somerset, North Somerset, and South Gloucestershire.
Key Responsibilities
· Develop and maintain relationships with high-net-worth individuals and key partners.
· Secure significant new funds and grow Quartet’s endowment.
· Broker strategic partnerships to support disadvantaged communities.
· Lead and motivate a team delivering philanthropy, grant-making, research, and pro bono services.
· Represent Quartet at events and networks to raise our profile.
Essential Criteria
· Proven experience in philanthropy and donor relationship management.
· Track record of securing major gifts or revenue funding.
· Strong strategic thinking and leadership skills.
· Excellent networking and communication abilities.
· Experience in the charitable sector and managing teams.
Salary & Benefits
£55,000–£60,000 per annum, depending on experience. Benefits include 6% employer pension contribution, health benefits scheme, Employee Assistance Programme, Cycle to Work scheme, and generous holiday entitlement.
Location
Based at our central Bristol office with travel across the region. Hybrid working available.
How to Apply
Download the Recruitment Pack and Application Form from our website.
The client requests no contact from agencies or media sales.
Join the RCR Learning Team as our Operations Officer and play a pivotal role in driving operational excellence and innovation. This is a central position supporting the team’s strategic objectives, governance, and day-to-day activities. You’ll lead operational improvement projects, manage key business processes, and deliver outstanding customer service to both internal and external stakeholders.
What You’ll Do
As Operations Officer, you’ll be at the heart of our operations, ensuring the team runs smoothly and efficiently. Key responsibilities include:
- Operational Leadership: Streamline daily activities, embed standard operating procedures, and drive efficiency improvements.
- Governance Support: Oversee governance structures, lead secretariat duties for committees, and ensure compliance with RCR policies.
- Project Management: Scope, initiate, and deliver projects aligned with strategic objectives, managing risks and timelines effectively.
- Data & Reporting: Manage CRM systems, produce evaluation reports, and ensure compliance with data protection legislation.
- Recruitment & Onboarding: Support recruitment of staff and voluntary contributors, ensuring a welcoming and consistent experience.
- Collaboration: Work closely with colleagues, subject matter experts, and external partners to deliver high-quality learning experiences.
About You
We’re looking for someone who:
- Has strong project management skills and thrives in a dynamic environment.
- Brings a proactive, solution-focused approach to operational challenges.
- Is passionate about continuous improvement and innovation.
- Communicates effectively with senior stakeholders and external partners.
- Has experience managing systems, processes, and governance activities.
Why join us
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
We are recruiting a Chief People and Transformation Officer. This newly created role involves leading the development of an effective and high performing People and Transformation team and is an opportunity to provide strategic vision for the Trust’s workforce development and is responsible for operational excellence across all people functions, talent management frameworks and employee engagement initiatives.
We are looking for someone who has experience translating organisational strategy into people strategy, implementing organisation-wide transformation initiatives and accountability frameworks as well as leading and embedding cultural change.
The Chief People and Transformation Officer is a member of the Executive Team, playing a pivotal role in ensuring that the Trust is a high-performing, values-driven institution. The post provides strategic vision for the Trust’s workforce development and is responsible for operational excellence across all people functions, developing modern people systems, talent management frameworks, and employee engagement initiatives that attract, develop, and retain exceptional talent committed to Holocaust education. The postholder is also a trusted strategic advisor to the CEO and Board.
Key Responsibilites:
- Organisational leadership, as a member of the Executive Team
- Strategic People Leadership
- Organisational Development and Transformation
- Talent Management and Employee Engagement
- Volunteering and Internship Strategy
- Learning, Development and Leadership
- HR Operations and Compliance
- Staff Management and Development
For the full Job Description, Person Specification, and details on how to apply, please follow the link to our website.
The client requests no contact from agencies or media sales.
At Ambitious about Autism, we believe in a a future where every autistic child and young person can be themselves and realise their ambitions. We're looking for a Finance Business Partner who's ready to bring insight, influence, and energy to a role that sits at the heart of our strategic decision-making.
This is more than just numbers. You'll be a trusted advisor to senior leaders across the organisation, helping them shape and deliver their financial plans. You'll work closely with ELT members and budget holders to build robust financial models, set budgets, and produce termly forecasts that drive real impact.
As a key player in our finance team, you'll:
- Lead the monthly management accounts and reporting process
- Provide strategic and technical financial advice to high-profile projects
- Ensure financial implications are understood and embedded in decision-making
- Influence and negotiate with senior colleagues to help us meet our financial goals
We're looking for someone who:
- Is a qualified accountant (ICAEW, ACCA, CIMA, CIPFA)
- Has trained at a top 15 accountancy firm or equivalent public body (e.g. NAO), or has strong experience in finance business partnering
- Can quickly get to grips with a complex environment and work independently
- Has experience in strategic finance and business planning
- Understands charity finance (SORP FRS 102) or has transferable IFRS/FRS102 knowledge and a willingness to learn
This is a fantastic opportunity to join a purpose-driven organisation where your financial expertise will help shape the future for autistic children and young people.
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
We stand with autistic children and young people, champion their rights and create opportunities.
The client requests no contact from agencies or media sales.
About us
Rainforest Foundation UK (RFUK) is a values‑driven organisation working with Indigenous Peoples and local communities to protect the world’s rainforests and uphold their human rights. Since 1989, RFUK has partnered with forest peoples and grassroots organisations to secure land rights, challenge destructive industries, and influence laws and policies that safeguard forests and the people who depend on them.
Our mission is clear: to combine human rights and environmental protection to tackle deforestation. From the Congo Basin to the Amazon, our work has helped communities protect millions of hectares of rainforest. With a growing team of passionate advocates for social and environmental justice, we are committed to scaling up our impact to confront the accelerating climate and biodiversity crises.
About the role
Do you want to lead transformative fundraising and communications strategies that make a global impact?
As Head of Fundraising and Communications, you’ll play a pivotal role in shaping RFUK’s external profile and driving income growth to support our ambitious 2033 vision: scaling up community-led protection of tropical forests. Reporting to the Executive Director, you’ll oversee strategic communications and fundraising, manage a small team, and work closely with colleagues across programmes and operations.
This is a senior leadership position where no two days are the same—whether you’re crafting compelling narratives, engaging major donors, or amplifying the voices of Indigenous communities on the global stage.
The role is full-time, permanent, and based in London with hybrid working options. We offer flexibility, a supportive culture, and the chance to make a lasting difference.
About you
You’re an experienced leader with a proven track record in both strategic communications and fundraising. You’re a creative communicator who can turn complex issues into persuasive, accessible messages that drive change and support for our mission. You know how to secure significant income from foundations, corporates, individuals and major donors, and you’re confident in building long-term relationships with diverse stakeholders. You thrive on collaboration, motivate teams to achieve ambitious goals, and bring resilience and cultural sensitivity to everything you do.
If you’re passionate about social and environmental justice and ready to help shape RFUK’s future, we’d love to hear from you.
Job description and benefits
Please download the full job description. We offer 30 days annual leave, 4% pension contributions, Employee Assistance Programme, learning and development allowance and four weeks of work-from-anywhere flexibility.
Location
Hybrid role based in our Bethnal Green office. The postholder would usually be required to work in the office a minimum of two days per week during their probation period. This can be reviewed with their Line Manager thereafter. RFUK can sponsor a Skilled Worker Visa for the successful candidate if required.
Application process
To submit your application, kindly complete the online application form by Friday 16th January 2026, by 9AM. Please be aware that the form will be anonymised for review by the panel.
Please note that CVs will not be considered.
Regrettably, due to the large number of applications we usually receive, it is not possible to write to you should you not be shortlisted for an interview. If you have not heard from us within 10 days of the closing date, please assume that your application has not been successful on this occasion.
Interviews with shortlisted candidates will be held on 29th January 2026. Please let us know in your application if you are available to attend an online interview.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Role: Director of Fundraising and Communications
Location:Home-based, with regular attendance (2-3 times per month) of meetings in London.
Salary:£70,000
Type: Permanent, full time (37.5 hours per week) or flexible to at least 0.8 FTE
Responsible to:CEO
Responsible for:Head of Communications, Marketing & Digital (and team); Fundraising Managers x 2; Fundraising Assistant
Benefits: Flexible working arrangements, 28 days of annual leave (FTE pro rata for part-time) + 1 day for your birthday, pension scheme and Employee Assistance Programme
About the role
Every five minutes, someone, somewhere in the world is told that they have MS. There are currently 2.9 million people in the world living with MS. When you’re diagnosed with MS, in just seconds, the future that you saw for yourself and your loved ones has been shattered. A diagnosis often comes at a time when you’re in the prime of your life, when you should be planning your future, not facing a lifetime of uncertainty. Knowing you have MS can feel incredibly isolating and lonely.
Overcoming MS is here to provide hope: through lifestyle changes, backed by scientific research, a full and healthy life with MS is possible. Could you be the person that helps us get this message of hope through to thousands of people diagnosed each year, their families and friends, and to potential funders?
This role is an essential leadership role in Overcoming MS, working as a key member of a small Senior Leadership Team, in partnership with the Chief Executive and Director of Services. The Director of Fundraising & Communications is responsible for driving income generation, strengthening the charity’s profile, and embedding marketing and digital excellence across all areas of work.
Job summary:
You will set both strategic direction and deliver hands-on activity, overseeing all fundraising streams, communications, digital platforms, and supporter engagement. You will develop integrated strategies that maximise limited resources, grow sustainable income, amplify our impact and ensure the charity communicates with clarity, consistency, and purpose.
You will lead a small team of fundraisers, marketeers and communicators to deliver to our current organisational plans, whilst developing longer term plans to extend our reach and our income base. You will work proactively and independently to build relationships, develop innovative campaigns and provide the support that enables our service delivery to function.
You will be expected to provide a high standard and quality of impact across a range of activities and projects, being fully aware of and upholding the charity’s values, and taking responsibility for modelling these to others across the organisation and to the wider community.
Key responsibilities:
1. Strategic & organisational leadership
- Lead the development and delivery of an integrated fundraising, communications, and digital strategy aligned with the charity’s mission and growth ambitions.
- Provide senior leadership input into organisational planning, impact reporting, and strategic development.
- Manage departmental budgets, forecasting, and performance monitoring.
- Foster a collaborative, values-driven culture and support wider organisational priorities.
2. Fundraising leadership
· Drive sustainable income growth across key fundraising streams:
o Individual giving and regular giving
o Major donors
o Trusts and Foundations
o Corporate partnerships and sponsorships
-
- Community and challenge events
- Personally manage selected high-value supporters and partnerships.
- Develop compelling cases for support, pitches, and fundraising campaigns.
- Ensure excellent donor journeys and stewardship, supported by effective digital and CRM systems.
- Maintain compliance with fundraising best practice and regulations.
3. Communications, brand & digital
· Transform our approach to raising awareness – both of the connection between healthy lifestyle and MS, as well as Overcoming MS itself – ensuring we reach people with MS and their families at the earliest point of a diagnosis.
- Lead Overcoming MS’s communication strategy to significantly grow visibility, engagement and trust, with everyone affected by MS, the Overcoming MS community, donors and fundraisers, and other key stakeholders.
- Ensure digital and communication tools, channels, systems and platforms underpin and are able to maximise opportunities for all fundraising, communications, and operational activity.
- Use communication and marketing techniques to amplify the impact of our services and increase our reach, ensuring maximum take up.
- Oversee the charity’s website, ensuring strong user experience, accessibility, SEO performance, and conversion optimisation.
- Oversee production of high-quality, tailored content for digital, print, and social channels.
- Oversee digital supporter acquisition and retention: paid ads, email marketing, marketing automation, and analytics.
5. Campaigns & public engagement
- Lead fundraising, awareness and media campaigns across digital and traditional channels.
- Use data, insights, and analytics to optimise campaign performance and supporter engagement.
6. Other
- Provide regular performance reports to the CEO and Board, including financial updates, campaign metrics, and risk management.
- Maintain up-to-date knowledge of fundraising regulation, data protection, accessible communications and digital governance, ensuring all our activities are compliant.
- Ensure that all activities uphold the charity’s values, safeguarding practices, and ethical commitments.
- Represent the charity externally at events, conferences, and partner meetings.
PERSON SPECIFICATION
Essential experience
- Senior leadership experience within a charity or non-profit organisation, ideally in a small team or resource-limited environment.
- Proven track record of generating income across multiple fundraising streams.
- Experience leading digital, communications, and/or marketing functions.
- Demonstrable experience of measurable impact within a small organisation, through increasing income generation or significant reach.
- Demonstrable experience of content creation, audience engagement and strong message creation.
- Experience of delivering integrated campaigns, including overseeing media and digital engagement, with demonstrable outcomes.
- Experience managing donor relationships, funder reporting, and high-quality proposals.
- Budget management and strategic planning experience.
- Significant experience of managing external providers, agencies, suppliers and partners, managing relationships to achieve better terms, service or outcomes, overcoming difficulties or retendering where required.
Essential skills & competencies
- Strong digital skills: CRM systems, website CMS, email marketing tools, social media management, analytics, and digital fundraising techniques.
- Excellent written and verbal communication, with the ability to craft compelling stories and proposals.
- Relationship-building ability with donors, partners, media, supporters, and stakeholders.
- Creative and data-driven approach to engagement, marketing, and income generation.
- Strong knowledge and understanding of fundraising, communications, GDPR, safeguarding, accessibility and other standards.
- Ability to balance strategic leadership with hands-on delivery.
- Strong organisational, planning, and project-management skills.
Personal attributes
- Passion for the work that Overcoming MS does and the communities we serve.
- Highly adaptable, resilient, and comfortable working in a fast-paced, small-team environment.
- Understanding of an organisation with a dispersed, remote team across a wide geography.
- Collaborative, supportive, and able to inspire confidence internally and externally.
- Proactive, solutions-focused, and committed to continuous improvement.
- Integrity, discretion, and a commitment to ethical fundraising and responsible communications.
- Excellent standard of written and spoken English and ability to communicate effectively with a range of people from diverse backgrounds.
- Excellent interpersonal skills
- Fully committed to Overcoming MS’s values
Desirable
- Experience with a charity from the health sector or an understanding of multiple sclerosis or other neurological conditions.
We're here for everyone with MS who wants to take control of their health and wellbeing.

The client requests no contact from agencies or media sales.


