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This is an exciting new role that will provide leadership as Victim Support grows, ensuring excellent governance, risk management and assurance across the organisation.
The Director of Governance, Risk and Assurance is a member of the Senior Leadership Team, holding strategic accountability for governance, risk, assurance and quality across the organisation.
You will work closely with the Executive Leadership Team to ensure that systems, policies and frameworks are robust, evidence-based and aligned to the charity's mission. They will also provide independent assurance to the Board and its Committees that Victim Support is well governed, legally compliant and effectively managed.
If you are passionate about good governance and are looking to lead a team in an organisation that makes a real difference, then we would love to hear from you.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
About the Role
This newly established role offers a unique opportunity to shape and strengthen organisational governance, risk and assurance frameworks across a national charity delivering vital services to victims of crime.
As Director, you will provide strategic leadership across governance, risk management, compliance and quality assurance, ensuring that the organisation operates safely, effectively and in line with its statutory and regulatory responsibilities. You will act as a trusted adviser to the Executive Team and Board, providing independent and robust assurance, alongside constructive challenge to support strong decision-making.
We are looking for an individual with significant senior leadership experience in governance, compliance and risk within a complex organisation. You will bring expertise in developing and embedding effective frameworks, alongside the ability to lead cultural change, influence at senior level, and drive continuous improvement. This is a highly collaborative role, working across organisational boundaries to build capability and ensure Victim Support remains a high-performing, well-governed organisation.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Lead a nationally significant youth development and outdoor learning programme that changes young lives at sea.
Join Tall Ships Youth Trust in a senior leadership role shaping pathways, partnerships and life-changing opportunities for young people across the UK.
Tall Ships Youth Trust is looking for an exceptional Director of Youth Development & Outdoor Learning to lead and grow our youth development offer at a pivotal moment in our strategy. This is a rare opportunity to combine mission, leadership and commercial thinking in a role that directly expands opportunities for young people, particularly from disadvantaged backgrounds.
You will shape the journey young people take with us, from their first voyage to longer-term development, training, employment and progression opportunities.
Through a combination of outdoor learning and sail training frameworks you will engage educational and youth leaders, apprenticeship providers and sector corporate partners to establish multiple pathways for young people in the UK. You’ll identify and create networks across the UK with education and youth development clients, outdoor learning providers and national organisations that offer leadership and development opportunities for young people. Ensuring that our three-voyage programme and space in between is employed as their preferred option for the personal and social development of the young people that they are responsible for.
This includes trading income generation for groups and individuals, while also supporting fundraising by developing business in geographies and communities that align with geographically restricted funding secured by the Trust.
You will also lead Tall Ships Youth Trust on its journey towards appropriate Kite marks, accreditation and quality marks to establish our credentials in the youth development and outdoor learning sectors.
To enable young people, especially those experiencing disadvantage, to change their lives at sea & contribute to the maritime sector and blue economy



The client requests no contact from agencies or media sales.
Do you have proven experience of working in an advice related environment, where there has been a focus on financial and housing issues, plus a real desire to help improve people’s financial health? Then join Shelter as a Senior Partnerships Manager and you could soon be responsible for managing our innovative Breaking the Cycle programme.
About Breaking the Cycle
Breaking the Cycle is an innovative access-to-banking programme led by Shelter, designed to help people with no fixed address take a vital step out of homelessness by gaining access to basic banking services. Delivered in partnership with HSBC UK and a nationwide network of charities and local organisations, the programme supports vulnerable individuals—including those experiencing rough sleeping, seeking asylum, or escaping domestic abuse—to become financially included. Recognised by HM Treasury as a key initiative within its 2025 Financial Inclusion Strategy, Breaking the Cycle is now expanding through a 12-month pilot with five major high street banks, alongside UK Finance, representing over 300 firms across the sector.
About the role
The Senior Partnerships Manager will lead and shape the expansion of the Breaking the Cycle programme at Shelter, providing strategic direction and overseeing relationships with key financial institutions including HSBC UK, Barclays, Santander UK, Nationwide Building Society, Lloyds Banking Group and NatWest Group. Responsible for delivering a high-profile expansion pilot in collaboration with UK Finance and HM Treasury, the role combines senior stakeholder management with programme leadership—driving growth, managing risk, and ensuring strong governance and safeguarding.
Leading a team of Partnership Executives, the postholder will oversee onboarding of new partners, refine processes, negotiate complex agreements, and ensure effective delivery across a diverse charity network. They will also play a key role in promoting the programme through campaigns and external engagement, while delivering robust reporting, identifying future growth opportunities—including digital expansion—and securing long-term investment and impact.
About you
We’re looking for a confident and collaborative professional with proven experience managing complex, multi-partner programmes or projects across diverse organisations. You’ll bring a strong understanding of financial inclusion or similar initiatives, with the ability to engage and influence a wide range of stakeholders—from senior leaders to frontline delivery teams.
Comfortable presenting both in-person and online, you’ll also have experience chairing steering groups and driving alignment across partners. You’ll be a team player who works effectively with internal colleagues to deliver wider organisational goals, and you’ll be confident using a range of IT tools, including Microsoft Office and reporting systems, to manage, track and communicate impact.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
How to apply
Please click ‘Apply for Job’ below. You are required to submit your work history and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
Any applications submitted without a supporting statement will not be considered.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Young Scot is looking for an ambitious and experienced Director of Marketing and
Information to lead our national information, content, digital marketing, communications and
platform strategy at a pivotal moment of transformation.
This is a unique opportunity to shape how Scotland’s national youth information and citizenship
charity reaches, informs and engages young people aged 11–26 in an increasingly fast-moving
digital world. Central to the role will be our charitable mission, and the values that underpin
everything Young Scot does.Working alongside the CEO and Senior Leadership Team, you’ll
lead the strategic development of Young Scot’s information services, marketing activity,
communications and branding, digital platforms and audience engagement approach, ensuring
we remain relevant, trusted and innovative in how we serve young people across Scotland.
You’ll oversee the evolution of Young Scot’s digital ecosystem, including our website, app,
membership and media communications and wider content infrastructure, ensuring these
platforms are modern, scalable and future-ready.
This role requires a leader who is comfortable shaping strategy and delivering execution. You’ll
bring experience leading teams, driving audience growth, overseeing digital products and
translating emerging opportunities appropriately - including AI and new media behaviours -
into practical organisational and societal advantage.
You’ll also play a central role in ensuring Young Scot continues to deliver high-quality
commissioned campaigns, trusted information services and impactful engagement activity in
partnership with the Scottish Government, public sector partners, commercial organisations
and the wider youth sector.
If you’re a confident strategic leader, an innovative thinker, and someone excited by the
opportunity to shape the future of youth information and engagement in Scotland, we’d love to
hear from you!
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an opportunity to play a leading role in shaping the future of Resources for Autism.
Since 1997, we have supported autistic people and their families through services that are safe, empowering and neuro-affirming. As demand for our work continues to grow, we are looking for an ambitious and strategic Head of Income Generation & Business Development to help us build a stronger, more diverse and sustainable future.
Reporting to the CEO and joining our Senior Leadership Team, you will lead the development of a progressive income generation strategy that expands new partnerships, income streams and opportunities for growth — ensuring we can continue delivering life-changing support to autistic people across London and the West Midlands.
We are looking for someone who combines commercial awareness with creativity, relationship-building and a genuine commitment to social impact.
LOCATION: London (or Birmingham with regular travel to London)
SALARY: £50,000 - £56,000 depending on experience
HOURS: Full time
The Role
You will design and deliver a new income generation strategy that unlocks growth across:
· Corporate partnerships
· Major donors and philanthropy
· Community, individual and digital giving
· Earned and paid‑for services
· Grants, trusts and public sector funding (as part of a balanced mix)
· Recurring /regular donations from committed individuals
You will take an “intrapreneurial” approach — spotting opportunity, building new propositions, testing ideas and learning quickly — while embedding a culture where income generation is seen as a shared organisational priority, not the responsibility of one team.
Essential Experience & Track Record
Essential Skills
· Demonstrable evidence of success and business growth
· Experience and success in one or more of the following:
• Corporate partnerships or sponsorship
• Major donor / philanthropy programmes
• Earned or paid for services/ sales
• Community or digital fundraising
· Experience developing and delivering successful strategies.
· Evidence of successful relationship-building skills with funders, donors, corporate partners or others.
· Experience managing or mentoring staff or volunteers.
· Strategic thinker with the ability to work collaboratively across teams and with senior stakeholders.
· Good market research and data analysis skills that have influenced decisions
· Experience contributing to or leading at organisational growth.
· Highly organised, with the ability to manage multiple priorities and deadlines.
· Excellent communication skills (written and verbal) adaptable to different populations including: colleagues, external professionals, service users, families, volunteers, donors
Desirable Skills
· Understanding of and commitment to adhering to fundraising policies, ethical standards, and relevant regulatory frameworks (e.g. Fundraising Regulator Code of Practice, GDPR).
· Experience in minor/major donor fundraising and/or corporate partnerships.
· Familiarity with the autism or disability sector.
Staff Benefits
90% of our staff say that Resources for Autism is “a great place to work”.
Not only will the work you do ensure we are making vital differences and inspiring others, but our other benefits also include:
· 25 days of leave (pro rata for part time roles) each year plus 8 bank holidays and an additional 3 Celebration days that could be used between Christmas and new year, but may be used for other religious days or significant days such as your birthday
· access to ongoing training and progress in the areas that interest you
· access to our wellbeing initiatives and an Employee Assistance Programme
Application Process
Read more about us and the role on our website
To apply, you will need to complete our application form in full, including your full employment and education history. Any gaps in employment should be clearly explained within your application.
Please note that CVs may be included as supporting documents but will not be accepted in place of a completed application form.
As part of your application, we ask that you provide a personal statement outlining how your experience, skills and approach meet the requirements of the role and person specification.
To be considered for this role chosen applicants will need to complete our application form in full, including your full employment and education history. Any gaps in employment should be clearly explained within your application. Please note that CVs will be included as supporting documents but will not be accepted in place of a completed application form. Please see more about us and the role on our website.
A society where autistic people can live happy and fulfilling lives.
The client requests no contact from agencies or media sales.
Making Music is the UK association for leisure-time music groups. We represent over 3,900 groups comprising around 200,000 musicians of all types, genres and abilities.
The Chief Executive provides strategic leadership for Making Music and its trading subsidiary, working closely with the Chair, Board of Trustees and Senior Management Team to develop and deliver the organisation’s mission, strategy, and long-term sustainability. The CEO oversees sound organisational and financial management, leads on governance and compliance, develops a motivated team, and champions best practice.
As a membership focused charity, Making Music places leisure-time music groups at its heart. The CEO ensures members’ voices inform strategy, services and advocacy, maintaining visibility and accessibility while fostering trust and engagement across a diverse national community.
The CEO leads external advocacy, lobbying, and partnership development, acting as an ambassador for Making Music and the wider leisure-time music sector. They represent the organisation and its members in the media, to policy makers, partners, stakeholders and funders; to strengthen recognition of the social, cultural, and wellbeing value of community music-making.
The client requests no contact from agencies or media sales.
At Bristol Mind, we believe nobody should face a mental health challenge alone.
This is an opportunity to lead the charity at a critical moment in its journey. We are a small, but highly influential organisation made up of passionate, diverse, and expert people.
This is more than a leadership role. It is an opportunity to shape the future of mental health support across our geographical area, influence systems that affect people’s lives, and inspire a dedicated team committed to meaningful social impact that serves the needs of our communities.
We are looking for a values-driven and strategic leader who combines vision with empathy, and who can build strong partnerships, empower people, and drive sustainable growth in an evolving sector.
As CEO, you will:
We are looking for someone who:
Location: London based, requiring two days per week at Society Building, 8 All Saints Street, London N1.
Interviews: Week of 6 July 2026.
Reporting to: Chief Executive Officer.
About the role
Driving sustainable growth and sector impact
We’re looking for an ambitious and values-driven commercial leader to shape the future sustainability and growth of our mission-led organisation.
As Chief Commercial Officer, you’ll lead the commercial strategy at the heart of the organisation – driving income growth, strengthening membership engagement, and building high-value partnerships that amplify our influence and impact across the voluntary sector.
As a member of the Executive Team, you’ll translate organisational priorities into a clear and ambitious commercial vision, ensuring financial resilience while delivering genuine value for members, partners and stakeholders.
Why this role matters
In a challenging and fast-changing funding and policy environment, strong commercial leadership is critical to ensuring sustainable impact. In this role, you’ll:
This is a role for a commercially astute, strategic and collaborative leader who thrives at the intersection of income growth, partnership development and mission-driven impact.
Why join us
With members at the heart of everything we do, we champion the charities and volunteers who make a daily difference to our communities across England. Join us and help us make communities stronger and support us making a bigger difference!
Some of NCVO’s great benefits include:
Find out more about the benefits of working at NCVO on our website.
For more information and to apply, please click on the Redirect button. We’re not able to respond to or provide feedback on every application received.
Learn more about our approach to equality, diversity and inclusion on our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for an Interim Head of Service Development with a national remit to support innovation and identify opportunities for new business and growth. You will respond to current and new business opportunities, develop market intelligence and maintain and develop high quality relationships. You will also lead collaboration with colleagues across the organisation to respond to complex tender opportunities and grant applications, driving activities through all stages of the bid process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For 1 in 5 people worldwide, the Bible remains inaccessible in their own language. Wycliffe Bible Translators has been working to change this since 1953, and with over 4,000 languages in active translation today, the pace of progress has never been faster. But the work is far from done — and the people behind it need a leader who can help them thrive.
We are seeking a strategic Director for People to join Wycliffe’s leadership team. You will have a track record in senior people leadership, with deep expertise across talent development, member care, and organisational culture. Reporting to the Executive Director, you will oversee both the care and support of 250+ mission members serving globally, and the people strategy for a 65-strong remote-first UK staff team. Monthly in-person gatherings are held in the Oxfordshire area.
For a seasoned People and Culture leader with a heart for global mission, this is a rare opportunity to join a remarkable organisation at a pivotal moment. Carnelian have been appointed to lead the search.
To begin a conversation, please click 'apply'.
A world where everyone can know Jesus through the Bible
Strategic Project Delivery Manager
We are seeking an experienced Project Delivery Manager to lead the successful delivery of organisational priorities, projects and change initiatives within a values-led organisation.
Position: Strategic Project Delivery Manager
Salary: £48k - £51k per annum depending on experience, with scope for progression through the grade to £57,177
Location: Reading/Hybrid working
Hours: Full time, 35 hours per week (part-time considered)
Contract: Permanent
Closing Date: 6 July 2026 - Applications will be reviewed on receipt and we reserve the right to close the vacancy early should a suitable candidate be found
About the Role
This is a brand new and exciting opportunity to play a key role in driving organisational priorities and ensuring strategic projects are delivered effectively, on time and with measurable impact.
This is a highly autonomous role offering significant responsibility and visibility across the organisation. You'll work closely with senior leaders, taking ownership of key areas of organisational delivery, identifying emerging risks and opportunities, and helping to drive progress across multiple strategic priorities. You will also provide leadership to a small team and contribute to organisational effectiveness through improved processes and delivery disciplines.
Key responsibilities include:
About You
You will be an organised and confident project professional with experience supporting senior leaders and delivering complex programmes of work.
You will bring:
A formal project management qualification and experience managing staff would be advantageous.
About the Organisation
Our client is a respected national organisation with a strong public service ethos. They are committed to delivering meaningful impact through high-quality services, effective governance and continuous improvement. This role offers the opportunity to contribute to strategic organisational priorities within a collaborative and purpose-driven environment.
Other roles you may have experience of could include: Programme Manager, Project Manager, Strategic Programme Manager, Business Manager, PMO Manager, Organisational Development Manager, Change Manager, Governance Manager, Portfolio Manager, Executive Office Manager.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Head of Business Development
We are seeking an experienced business development professional with a proven track record of securing funding, winning contracts and developing strategic partnerships to help drive organisational growth and sustainability.
Position: Head of Business Development
Salary: £46,654 per annum
Location: Exeter with hybrid working arrangements
Hours: 36.25 hours per week
Contract: Permanent
Closing Date: 9 July 2026
Interviews: Week commencing 27th July
About the Role
This is an exciting opportunity to join a well-established charity as a member of the Executive Management Team. Working closely with the Chief Executive, you will lead the organisation's business development activities, helping to secure funding, diversify income streams and strengthen strategic partnerships.
You will be responsible for developing and implementing the Business Development Strategy, maintaining a strong pipeline of opportunities and leading on the preparation of high-quality funding applications, grant bids and tender submissions.
Key responsibilities include:
About You
You will be an experienced business development, fundraising or income generation professional with a successful track record of securing funding and developing strategic opportunities.
You will have:
About the Organisation
This charity works alongside communities in Devon to help create thriving, sustainable and inclusive places to live and work. Through community development, advice, support and partnership working, the organisation helps communities identify solutions to local challenges and improve outcomes for people across the region.
The organisation offers a supportive working environment, flexible working arrangements and the opportunity to make a meaningful difference through your work.
Other roles you may have experience of could include: Head of Fundraising, Business Development Manager, Income Generation Manager, Funding Manager, Strategic Partnerships Manager, Bid Manager, Director of Development, Partnerships Lead, Commercial Development Manager, Fundraising and Development Manager.
Please note this role is being advertised by the recruitment agency acting on behalf of the client, NFP People. #INDNFP
Foundation for Jewish Heritage
Head of Development
£60,000
Remote but with access to London for a weekly meeting one day per week
Full-time
Permanent
The Foundation for Jewish Heritage is the UK’s only dedicated organisation focused on preserving and activating Jewish built heritage as a catalyst for education, culture, memory and community renewal.
Over the past decade, the Foundation has grown from a small specialist charity into a recognised leader in the field of Jewish built heritage. It has secured major support for nationally significant projects, including a £6 million flagship heritage project supported by the National Lottery Heritage Fund, Welsh Government, Garfield Weston, Wolfson and Rothschild.
The Foundation is now entering an important new phase. Alongside major project delivery, it is taking on a wider UK role, supporting communities and historic synagogues across the country, including places such as Liverpool, Bradford, Leicester, Brighton and Merthyr Tydfil. It is also developing European partnerships, particularly in countries such as Poland and Germany, and strengthening relationships with North American and Canadian supporters.
The Foundation’s work is about more than saving buildings. Historic synagogues and heritage sites are gateways into the stories of Jewish life, identity, migration, civic contribution and cultural memory. They offer a powerful way of engaging Jewish and wider audiences with the richness and complexity of Jewish history in Britain and across Europe.
The Foundation has reached a point where its fundraising structure needs to match the scale of its ambition.
Until now, much of the fundraising has been led directly by the Chief Executive, supported by trustees, consultants and external bid writers. This has delivered significant success, particularly around major heritage projects and institutional funders. However, the organisation now needs a more structured, proactive and relationship-led fundraising function.
The Head of Development will work closely with the Chief Executive, trustees and a new Fundraising Committee to broaden the donor base, strengthen major relationships, develop new income streams, and ensure that the Foundation is no longer dependent on a small number of individuals or on the Chief Executive holding most fundraising relationships personally.
This is not simply a fundraising support post. It is a strategic development role for someone who can combine relationship building, major donor fundraising, compelling written communication, careful stewardship and long-term pipeline management.
The successful candidate will help turn the Foundation’s growing profile into sustained philanthropic support.
Head of IT
This is an exciting time to join as we are embarking on an ambitious Digital, Data and Technology (DDT) Programme to enable the organisation to reach its ambitious goal of raising £120m by 2033. This is a significant time for Technology in the organisation, the Technology Operating Model, Cyber Security initiatives, User Experience (e.g. AI, Microsoft tooling) and the Technology architecture (move from en-prem to SaaS and Azure) are all receiving significant investment and change.
The successful person will be a visible and approachable leader who enjoys balancing strategic thinking with hands-on IT operational management. You’ll be comfortable working closely with senior stakeholders, leading technical teams, and ensuring a consistently high-level of service across the organisation. In addition, this is a time of change so leading and driving forward change evolving IT into a modern scalable service function. This role will have 3 direct reports (with teams) with responsibility for Operations & Infrastructure, Cyber & Information Security and End User Systems Management.
Key Responsibilities:
Leadership and Management
· Lead and develop a high-performing team, fostering accountability and continuous improvement.
· Membership of internal programme/business boards, creating and delivering updates to senior stakeholders
· Contributing and collaborating as a key part of the Digital, Data & Technology leadership team
· Acting as the key IT contact for senior business stakeholders
· Building strong relationships with suppliers (including procurement)
· Managing budgets, resources, and IT governance requirements
Digital and Technology change
· Driving forward SaaS and cloud infrastructure migration
· Evolving IT into a modern scalable service function using self-service and automation
· Improving the end user experience from IT provided tools including with AI (safe adoption, productivity enablement, guardrails and policy)
Cyber and Information Security
· Acting as the senior operational owner for cyber and information security, with accountability for policy, standards, controls and incident readiness
· Leading security operations including threat/vulnerability management, incident response, and risk assessment
· Embedding security by design across cloud (Azure), SaaS, and end-user technologies
Technology Operations
· Leading, mentoring, and developing an IT support and infrastructure team
· Overseeing infrastructure (cloud and en-prem), networks, hardware, and end-user technology services
· Ensuring high levels of system availability, reliability, and user satisfaction
· Managing support for devices, connectivity, printers, collaboration tools, and business systems
· Managing and improving support processes, SLAs, and operational performance metrics
· Driving service excellence and managing escalated technical issues when needed
Technology Expertise
Strong experience across modern end-user and enterprise technologies, including:
· Microsoft 365 (Entra ID/Azure AD, SharePoint, Intune, Defender, Active Directory)
· Microsoft Azure (Virtual Machines, Azure SQL, networking and other cloud infrastructure)
· Expertise in hybrid or cloud native environments
· Office technology (networking, Windows environments, personal computing, mobile device management)
· Security tools and services covering identity & access management, endpoint and cloud protection, SIEM/XDR, vulnerability management, and email/domain security
End-user tooling, including emerging AI-enabled productivity tools
Knowledge, skills and experience needed:
· Proven experience in a Head of IT, Service Management / Service Delivery leadership role
· Experience leading digital transformation or cloud modernisation programmes
· Experience in owning cyber and information security with accountability for policy, standards, controls and incident readiness
· Technically credible — able to hold your own in conversations with developers, architects, and IT leadership
· Experience driving continuous service improvement (CSI) and operational excellence
· Track record of delivering service innovation and automation in a growing organisation
· A confident communicator who can represent the IT function professionally at all levels, internally and externally
· Strong troubleshooting and problem-solving skills with the ability to manage incidents and complex service challenges
· Commitment to safeguarding, confidentiality and secure handling of sensitive information
· Strong people management experience, including leading, developing and motivating high-performing teams
· Experience influencing decision-making at senior leadership and executive level
· Strong leadership capability, balancing hands-on delivery with short- and long-term strategic vision
· Outstanding communicator, with strong influencing, negotiation, and decision-making skills
· Ability to translate complex technical concepts into clear, accessible language
· Strong focus on ownership, accountability, and results delivery, with a proactive “can-do” attitude
· Strategic and analytical thinker, able to see the bigger picture and set direction
· High levels of integrity, professionalism, and ethical standards
· Curious and adaptable, with a commitment to continuous learning and improvement
· Willingness to be hands-on when needed, leading by example within the team
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £75,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 21ST June 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Age UK Leicester Shire & Rutland is more than a Charity we are a lifeline to older people in our local communities. As part of our mission to support older people in their everyday lives, we provide a wide range of services, including our shops.
Every item sold across our shops helps an older person in Leicester, Leicestershire and Rutland. We are looking for a commercially minded, inspiring Head of Retail to lead our charity’s retail function, a portfolio of 29 shops, a growing online operation with an ambitious plan to turn the retail success into real impact for older people.
This is a Senior Leadership role reporting to our Executive Director. You will set and deliver our retail strategy, grow income across high-street, out-of-town and superstore-style sites, develop our furniture and ecommerce operations, and lead a large, dedicated team of managers, drivers, maintenance staff and volunteers. If you can combine commercial drive with genuine care for the people you lead, we would love to hear from you.
What you’ll do
• Deliver and continuously develop our retail strategy, growing income and keeping the function commercially resilient and fit for the future.
• Identify and develop opportunities for growth — including new high-street, out-of-town and superstore-style sites — backed by evidenced business cases.
• Build our furniture retail strategy across the city, county and wider region, and grow ecommerce income across multiple online platforms such as eBay.
• Lead, coach and motivate your managers and teams, ensuring every shop is well presented with excellent customer service.
• Turn around underperforming shops and oversee income generators including Gift Aid, scratch cards and the Grand Raffle.
• Drive efficiency across the function, making smart use of technology and AI to support staff and volunteers.
What we’re looking for
• Strong retail experience at senior management level, with proven sales leadership and the ability to inspire others.
• Commercial and business awareness, with the ability to set and work to financial targets, budgets and plans.
• A track record of developing and delivering retail strategy and growing a retail estate, including new formats.
• Experience of identifying and turning around underperforming shops, and of managing performance.
• Experience of leading and developing both staff and volunteers, with excellent IT and communication skills.
• Someone compassionate and empathetic — who leads with kindness as well as drive, treating staff, volunteers and customers with respect.
• Desirable: not-for-profit sector experience, furniture reuse and logistics, growing ecommerce across more than one platform, and using technology and AI to improve ways of working.
• A full driving licence is required, with the ability to gain business insurance.
What we offer
• Competitive salary of £55,000 per annum
• Company car (subject to benefit-in-kind tax).
• 25 days’ holiday plus public and bank holidays and two discretionary days.
• Enhanced health cash plan, life insurance, and an employee assistance and wellbeing programme.
• Employer pension contributions and a salary sacrifice pension scheme.
• Eligibility for a car park space at Lansdowne House and a business mileage allowance.
• The reward of contributing to a fantastic local charity supporting older people across Leicester, Leicestershire and Rutland.
How to apply
To apply, please submit a comprehensive application along with a covering letter setting out what you would bring to the role. This post will remain open until it is filled. We will be reviewing applications and interviewing on a rolling basis, so early applications are encouraged. We reserve the right to close this advert early if a suitable candidate is found.
Base: Lansdowne House, Princess Road East, Leicester, LE1 7LA
Hours : 37 including some weekends and bank holidays Monday – Thursday 8.30 – 4.30pm Friday 8.30am – 4.00pm with a 30-minute unpaid break
Salary: £55,000 per annum
Contract: Permanent
Closing Date: 26 June 2026
Interview Date: To be confirmed
Reference: TD/SP100626
The client requests no contact from agencies or media sales.