Service charge accountant jobs

About the role

The role will play a critical role to help deliver an effective and high performing rent collection and recovery service in accordance with legislation, the organisation’s policies, set performance targets and customer satisfaction requirements. In collaboration with the Resident Services Manager to ensure that the organisation is compliant with all regulations and using robust policy and procedures and ensuring the right systems are in place to effectively manage the revenue and income streams and arrears of the organisation. This role will also manage the impact of welfare reform provisions, ensuring an effective advice and support service to residents to manage risk on revenue and income levels.

Responsibilities

• The role also oversees the best payment methods for all residents at sign up and this includes the setting up of standing orders or direct debits in line with the direct debit guarantee where applicable. To liaise with the Assistant Accountant who will oversee the administration of this.

• Production of performance and management reports, setting collection targets in consultation with the Resident Services Manager and proactively monitoring and reporting in respect of service delivery, performance indicators and targets.

• Maximise the collection of arrears by having regular meetings with the Team Managers; being proactive in contacting Support Workers or residents, providing them with clear instructions on information requests and repayment options.

• To work closely with other members of the Revenue team to manage resident rent and accommodation charge accounts and other former resident debts, on a regular basis identifying trends and patterns on individual accounts and then liaise with Support Workers or residents to rectify income issues and address arrears in line with policies and procedures.

• To maximise rent collection in line with targets by making arrangements to recover rent arrears and to enforce related tenancy conditions, ensuring residents’ rent accounts are monitored and prompt actions taken to prevent the accumulation of debt, and to authorise any rent account adjustments and refunds.

• Work closely with the Assistant Accountant to ensure that all residents Personal Contributions (PC) and Housing Benefit (HB) are calculated correctly on sign up and when there has been a change of circumstance

• Liaising with local authorities’ benefits teams and Government agencies on new benefit claims and issues in liaison with the Assistant Accountant and regular meetings together.

• Acting as the main first point of contact on queries around revenue and income management, policies, procedures and systems.

• Ensuring team have Welfare benefits training and are up to date with regulation. Working with Support Workers to ensure residents maximise their incomes by claiming all benefits due them

• To assist vulnerable residents with prompt and appropriate action and advice, and liaise with other agencies and departments to ensure that their needs are met.

• To be responsible for preparing timely and accurate reports on arrears cases, to attend Court and represent the organisation on individual arrears and possession cases when relevant, to prepare eviction reports and represent the organisation at evictions to ensure the successful repossession of properties.

• To maintain appropriate and accurate records to comply with statutory and service-wide reporting requirements on performance issues.

• To contribute towards the continuous improvement of performance in line with the organisation’s service plan targets.

• To work with other agencies and departments such as the organisation’s Finance Department, Customer Services Team; Housing Benefits, The DWP, Advice agencies, Housing Officers, Solicitors and the Courts in delivering an efficient and effective service.

• To attend meetings internally as and when necessary, for example, Directorate, Management and planning meetings.

• Cover the lead person when required on daily cash reconciliations whilst following finance policies and procedures

• Cover the lead persons when required to organise banking with the Finance Department whilst working closely with colleagues within the Resident Services Department and other senior employees to carry out banking runs.

• To undertake such other duties within the competence of the post holder which may be required from time to time.

• Person specification

• Experience

• Demonstrable experience of working in a supported housing environment in a similar or related role

• Experience of supervising a person or team

• Qualifications

• GSCE (or equivalent) in English, Maths

• Skills and Knowledge

• Knowledge of supported housing sector and housing law

• Detailed knowledge of rent arrears issues and processes

• Detailed knowledge of housing and welfare benefits

• Understanding of trauma informed practice

• Abilities

• Capable of developing and maintaining constructive and positive working relationships both internally and externally

• Personal qualities

  • Be creative in problem solving and seek out practical solutions to complex problem

• Demonstrate a high degree of accountability and decision making

• Full driving licence held and maintained

• Desirable criteria

• Housing or a related qualification

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• Be able to meet deadlines and balance priorities

• Be able to delegate and allocate work effectively

• Be able to monitor operational and customer service performance and suggest and implement ways of improving performance

• Be able to manage change, introduce new initiatives, and revise systems and processes

• Be able to communicate clearly and concisely, with a systematic and consistent style including experience of report writing and drafting policies/procedures

• Interview process

  Interviews will be held during the week commencing 13 April 2026. The process will begin with a short pre‑screening interview. Candidates who are successful at this stage will be invited to an in‑person interview, which will include a practical test as part of the assessment.

  Before starting this position, you’ll need to undergo a criminal record check by the Disclosure and Barring Service. You must be entitled to work in the UK. Due to the customer‑focused nature of this role, working from home will be one day per week 

Finance and Operations Business Partner

As the Finance and Operations Business Partner, you will work alongside the different directorates of the Charity, providing financial information, tools, analysis and insight to Directors and Heads of Service.  You will challenge their thinking, helping them to make more informed financial and operational decisions to help drive the business strategy.

You will work closely with all areas of the Charity, forming good relationships with stakeholders, providing real-time financial support and analysis.  You will be a trusted financial adviser who is willing and able to challenge decisions in a valued and constructive way.

You will be required to be in the office at least two days per week and will have a high level of financial acumen and understanding, with the ability to bring the numbers to life. Through your knowledge of business activity, you will play a crucial role in supporting the Executive Director of Finance and Operations and the Head of Finance, providing regular updates to ensure the charity is on track and to enable accurate future forecasting and longer-term business planning.

Providing a strong integration between Finance, Corporate Services, and the rest of the Charity, you will assist in driving change across the organisation, ensuring that Finance is always at the forefront of any decision making.  In a period where Alzheimer’s Research UK is looking to continue to grow, you will be key in making sure that financial and other operational impact is considered at all times.

Key Responsibilities:

· Support the development and implementation of best financial practices.

· Manage and process the quarterly financial forecasts.

· Assist with operational planning, including financial assessment of new initiatives, and processing the annual budgets.

· Provide financial analysis and support to budget holders and directors.

· Prepare the monthly management reports and commentary, enhancing the story behind the numbers.

· Monitor and assess financial trends, risks, and opportunities to inform future forecasting and business planning.

· Liaise with the insight and development team to understand the potential impact of the external macro environment on actual and projected business performance.

· Assess the payback from key fundraising activities; and assess returns on investment for both existing and new events.

· Provide financial training to operational stakeholders as required, to enhance financially sound decision making across the organisation.

· Critical friend.

· Act as a conduit between Corporate Services and the rest of the organisation to ensure that all operational aspects are consulted and considered before decisions are made.

What we are looking for:

· Accounting or financial qualification or qualified by experience

· Proficiency in Microsoft Office, including an advanced knowledge of Excel, with an understanding of functions such as Pivot Tables and Formulas

· Strong knowledge of accounting principles and practices

· Experience in a previous finance role

· Excellent attention to detail, accuracy, and numeracy skills

· Strong organisational and time management skills

· Ability to problem solve

· Ability to build constructive relationships with stakeholders at all levels

· Ability to communicate effectively to colleagues at all levels across the Charity

· Ability and willingness to challenge decisions in a valued and constructive way and to provide a balanced/countered perspective

· Ability to interpret information and prioritise what is important

· Ability to understand and leverage financial and non-financial data

· Ability to demonstrate a deep understanding of organisational operations

· Passionate, proactive, and friendly attitude

· Methodical and adaptable approach

· Strategic thinker

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £55,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 22nd March 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

Are you an experienced financial professional? Pilgrims' Friend Society is expanding, and we need a Financial Accountant to take charge of legal entities for our Housing Schemes. Reporting to the Financial Controller, the Financial Accountant will be responsible for running and reconciling finance sub-ledgers, ensuring accuracy and compliance.

Our focus is providing a loving and caring environment for our “family members” (our residents) and maintaining the Christian ethos that is important to many of them.

The group operates on 20 sites with over 700 staff and an annual income of c.£20m.

Responsibilities:

• Lead the preparation and processing of journal entries, including accruals, to ensure an efficient and accurate month-end close.
• Oversee the month-end and year-end closing procedures in Sage, proactively identifying and resolving any discrepancies.
• Take ownership of reconciliations for all balance sheet accounts, ensuring transparency and accuracy.
• Collaborate with other charities within the Group to reconcile inter-charity balances and accruals, while constantly looking for ways to streamline the process.
• Provide detailed analysis of the P&L to offer clear insights into monthly financial performance.
• Work closely with the Financial Controller to identify trends, variances, and areas for financial improvement.
• Take initiative in producing monthly financial reports for managers across PFS, ensuring these reports are not only accurate but also actionable.
• Collaborate with the Financial Controller to refine existing reporting and develop new reports that align with the charity’s evolving needs.
• Play an active role in the annual budgeting process, collaborating with the Financial Controller and key stakeholders to align the budget with strategic priorities.
• Prepare and submit ad-hoc reports, including regulatory returns to the ONS, Charity Commission, and other relevant authorities, ensuring they are timely and compliant.
• Support the Financial Controller with a wide range of finance tasks, from monthly close activities to strategic initiatives.
• Identify areas where processes can be improved or automated, driving efficiencies across the finance function.
• Work closely with non-finance managers to support their understanding of financial data and provide insights that help drive decision-making.
• Build strong working relationships across the charity, advocating for the finance department’s role in achieving the charity’s broader goals.
• Take ownership of your own professional growth by seeking out opportunities to expand your knowledge and skills.
• Participate in training and development programs and actively suggest ways to enhance the team’s capabilities.
• Actively engage with the charity’s values, attending the Support Office noon prayers via Teams and embodying the charity’s mission in your day-to-day work.

About you:

• Recently or part qualified ACA, ACCA, CIMA, highly desirable.
• Relevant finance or accounting degree, or equivalent practical experience.
• Proven track record in management accounting, ideally within the charity or non-profit sector.
• Experience with month-end and year-end closing, balance sheet reconciliations, and financial reporting.
• Strong experience in process improvement and a proactive approach to problem-solving.
• Proven experience with Sage 200.
• Forward-thinking mindset with the ability to challenge existing processes and propose innovative solutions.
• Strong analytical skills, with the ability to translate financial data into meaningful insights for managers and leadership.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with both finance and non-finance teams.
• Proficiency with Sage accounting software (or similar), along with advanced Excel skills.
• Self-motivated, with a strong ability to take ownership of tasks and projects, even in the absence of detailed supervision.
• Strong alignment with the charity's values and a genuine passion for making a difference.
• Ability to thrive in a fast-paced, evolving environment while maintaining attention to detail and accuracy.

*Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).).

Hours:

Full-time contract, working 35 hours a week-Monday to Friday.

Hybrid working- 3 days in the office 2 days at home

Benefits:

• Hybrid working
• Flexible workig hours
• 5 Weeks' paid holiday per year, as well as bank and public holidays
• Life assurance scheme
• Medicash
• Perkbox – including an Employee assistance programme.
• Long-standing service rewards
• Birthday rewards
• Social events
• Pension scheme

- What our staff say about us: …“It is a friendly and welcoming place to work” … -

We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.

Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.

Project Accountant ​

​Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?

​This is a fantastic time to be joining our ambitious and growing charity and we are keen to share this with likeminded and talented individuals. Brain Tumour Research is seeking a qualified and experienced accountant who is able to join our team on a Fixed Term contract (2-4 months) to support our team and undertake some important projects.

​​As the Project Accountant you will play a crucial role in helping the charity meet its strategic plans and objectives. You will be reconciling transactions between our internal records and those of our external partners, developing our cashflow model for our granting programme, housekeeping on our VAT records and more.

• Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
• Do you have outstanding attention to detail and experience working with Access Financials and/or Access CRM?
• Are you a qualified and experienced accountant?​
• Are you able to start as soon as possible?

​Have you answered yes to these questions?

Do you want the chance to make a real difference? 

​If you are excited to learn more about this position, please take a read through our recruitment pack. 

If you have the skills and ambition that we are looking for we welcome your application. We are really looking forward to welcoming a new member to our team!

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We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

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​We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.

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Closing Date: 29th March 2026

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We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

Under the direct supervision of the Finance Manager and overall guidance of the Resources Management Officer and the Chief of Mission and, in collaboration with relevant units at Headquarters and the Administrative Centres the incumbent will assist in financial duties of the Resources Management Department in IOM UK.

Responsibilities and Accountabilities

1. Review and verify all types of transactions—from procurement to payment requests—to confirm proper authorization and complete supporting documentation.

2. Support financial resource management by helping to monitor and control assets, reserves, funds, and supplies in alignment with IOM policies and regulations.

3. Verify vendor claims to ensure accuracy and compliance with financial guidelines.

4. Assist in the preparation of annual budgeting submission and revisions, including preparing estimating staff costs, and forecasting expenses such as utilities, office operations, and services.

5. Extract, input, and maintain financial data across various accounting and finance systems.

6. Assist in providing guidance to colleagues on accounting, budgeting, and financial matters when needed.

7. Assist in payroll preparation by conducting accuracy and validity checks on monthly payroll results.

8. Perform claim validations against documentation to confirm that that all purchases and services are properly authorized and received.

9. Support reporting activities, including the preparation of financial, budgetary, statistical, and other operational reports.

10. Provide administrative support for staff services such as travel arrangements, expense claims, and document retrieval.

11. Maintain proper record‑keeping, keeping complete and compliant documentation for all posted payments and accounting files in accordance with established standards.

12. Support payment process from initiation to completion in accordance with established procedures and internal controls.

13. Support invoice validation and other finance operations as required.

14. Perform other related duties as required.

For more details about the role and the organisation, and to apply, please visit our website: https://unitedkingdom.iom.int/careers

Want to make a difference to local lives?

We are an independent local charity based in Bosham, Chichester offering a wide range of services to support our patients, and their loved ones, who are living with a life limiting or terminal illness.

The work we do makes a real difference to the lives of local people and we support over 330 patients at any one time between our In Patient Unit and Community teams. (Paragraph)

Being a Finance Manager at St Wilfrid's

Full time 37.5 hours per week | 12 months fixed term contract - possibility to become permanent | Mainly office based with some home-working flexibility 

We’re looking for a skilled and values‑driven Finance Manager to oversee the day‑to‑day financial operations of St Wilfrid’s Hospice.

You will manage financial reporting, budgeting, controls, payroll oversight and compliance for both the charity and trading company. Working closely with colleagues across the organisation, you’ll ensure financial information is accurate, timely and meaningful.

You will also lead and develop a small, dedicated Finance team.

This is a time of transformation for us, with a new Finance Director joining and with plans to change our Finance system over the coming year.  As a result, we’re looking to appoint a fixed term Finance Manager for 12 months, with the possibility to extend or become permanent.

Key Responsibilities

- Produce timely monthly management accounts

- Lead year‑end processes and support statutory accounts preparation

- Coordinate and support organisation‑wide budgeting

- Provide financial guidance to managers and budget holders

- Oversee payroll and pensions compliance

- Manage cashflow, reconciliations and financial controls

- Lead on VAT, Gift Aid and internal audits

- Line‑manage and develop Finance team members

- Support system improvements and digital developments

Qualifications and Experience

• Qualified accountant (ACA, ACCA, CIMA) or equivalent experience
• Strong financial management experience, ideally in a charity setting
• Excellent technical understanding of accounting and financial controls
• Experience with financial systems (Sage 200c desirable)
• Confident communicator, able to explain finance clearly
• Collaborative, supportive and aligned with our values
• Experience leading a team
• Right to work in the UK

Please visit out website careers page for more details and to view the job description.

What we offer you

We offer all St Wilfrid’s employees the following benefits:

• Annual Leave - 27 days’ annual leave (rising to 33) plus bank holidays with an option to Buy/sell Leave
• Employee Assistance Programme (EAP) - Access to free and confidential Virtual GP Advice, Counselling and Legal Support
• Healthcare – Access to a contributory health plan for you and family members, covering a range of benefits including eyecare and physiotherapy
• Generous Pension – With 7.5% employer contribution for employees not in the NHS pension scheme or continuation of existing NHS Pension Scheme Membership
• Life Assurance Scheme - Should the worst happen while you're working with us, your loved ones will receive a lump sum payment equal to two times your salary (or the NHS Life Assurance Scheme if applicable)
• Subsidised food - Our catering team provide a range of high-quality meals at low prices for all employees when on site at the Hospice
• Employee discount - In all our community charity shops and eligibility for the Blue Light Card discount scheme

How to Apply

Please complete the form below, where you can add your CV or a completed application form if you prefer.

If you have any queries regarding this vacancy please contact us.

Please note the closing date for this role is 22 March, however this vacancy may close early if sufficient applications have been received. We will be reviewing applications on a regular basis.

Equality, Diversity and Inclusion at St Wilfrid's

We value diversity and are committed to being a place where people feel their differences are recognised and welcomed, and their needs are heard and respected. Creating an inclusive workplace is a core part of our aim to ensure St Wilfrid’s is a great place to work and a compassionate and caring place to be.

We want to hire talented people and to make sure our processes don’t exclude or disadvantage people with disabilities or different needs. Please let us know what would help you apply for our role – we’re happy to be flexible with our process to help you showcase your skills and abilities. To do this you can email, call, or visit us in person – ask at Reception for HR.

We guarantee an interview for candidates with disabilities who meet the essential criteria for the role. As a signatory to the Armed Forces Covenant and member of the Defence Employer Recognition Scheme, we’re also keen to support applications from members of the Armed Forces family. If your Armed Forces‑related circumstances mean that a conventional application and interview process might be difficult, let us know.

The Sussex Beacon is at a pivotal moment in its history as we move to re-instate our clinical care and evolving our hospice offer to become the first LGBTQ+ Hospice with a specialism in HIV palliative care.

 As Finance Manager at The Sussex Beacon, you will be joining a small but agile senior management team helping us to drive forwards our strategy and business planning.

 We’re looking for a Finance Manager with strong experience in financial management, analysis, and reporting to ensure our day-to-day finances and budgets run smoothly while supporting effective long-term decision-making. You’ll bring insight, structure, and clarity, turning data into decisions that make every penny count for the communities we serve.

You will report directly to the CEO and work closely with our volunteer Finance Director to ensure that we meet regulatory requirements and provide accurate information to our Board of trustees.

Certitude is a values-driven charity with over 30 years’ experience supporting people with learning disabilities, autistic people, and those with mental health needs.

We are now seeking a Finance Business Partner to join our Finance team and work closely with operational leaders across supported living, residential, and community-based services. This is a highly visible role, focused on turning financial data into meaningful insight that improves outcomes, strengthens services, and delivers value for money, while remaining aligned with our mission and Charities SORP.

The key responsibilities of the Finance Business Partner include:

• Act as the primary finance contact for defined service localities, providing proactive, trusted business partnering support.
• Produce monthly management accounts with clear variance analysis and insightful commentary on income, staffing, agency usage, sleep-ins, travel, and overhead recovery.
• Support Team Managers with budgeting, reforecasting, cost control, and financial planning aligned to safe staffing and support needs.
• Lead unit economics and service performance analysis, including rota efficiency, voids, empty rooms, and overall service sustainability.
• Work closely with the Development Accountant to ensure pricing models, service charges, and cost allocations accurately reflect the true cost of delivery.
• Build and maintain finance KPI dashboards in collaboration with Operations and the Senior Management Accountant.
• Support bids, retenders, and contract variations by providing robust costings, pricing models, and funding justifications.
• Analyse performance across block, spot, framework, and personal budget contracts, reconciling delivered versus commissioned activity.
• Support commissioner discussions around uplifts linked to inflation, National Living Wage, and changes in acuity.
• Work with the Financial Controller to ensure accurate and timely billing, with correct treatment of restricted, unrestricted, and deferred income.

About Certitude:

With a workforce of around 1,500 colleagues and a turnover of approximately £70m, Certitude combines strong financial foundations with a clear social purpose. While our roots are firmly in London, we are expanding beyond the capital, creating exciting opportunities to shape how financial insight supports sustainable growth and high-quality care.

We are proud of our values and the impact we make, and we are committed to equality, diversity, and creating a great place to work for our colleagues.

The successful candidate will:

• Be part-qualified and actively studying towards a recognised accountancy qualification such as ACCA or CIMA, or equivalent.
• Ideally bring experience from social care or another people-intensive, service-led environment, though strong candidates from other sectors are very much encouraged to apply.
• Have hands-on experience producing management accounts, with the ability to deliver clear, insightful commentary and demonstrate effective finance business partnering in support of budgets and performance.
• Be comfortable working across multiple cost centres and managing an expanding portfolio of services or departments, with the confidence to analyse trends, review financial performance, and present financial information to non-finance stakeholders.
• Be proactive, inquisitive, and willing to challenge the status quo, with the confidence to ask “why” and drive improvement.

This opportunity is being offered on a hybrid basis with the expectation you can visit their Balham High Road office a minimum of two days a week.

Applications will be under constant review before the closing date so please submit your application to our exclusive agent Robertson Bell. Apply now to be considered!