Service delivery lead jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At The Maypole Project, every small action contributes to a family’s strength, stability and hope. As our Operations Officer, you’ll be the person who quietly but powerfully keeps that support flowing – ensuring our team can be there for children with complex medical needs and their families when they need us most.
This role sits at the heart of our organisation. You’ll be the steady hand behind the scenes, making sure our office runs smoothly, our staff feel supported, our policies stay sharp, and our environment is safe and welcoming for everyone who walks through the door. You’ll provide support to the CEO and team leads, helping them deliver the very best support to families.
You’ll manage the rhythm of day‑to‑day operations: from coordinating office needs and liaising with IT and telecoms providers, to ensuring the right resources are where they’re needed. Your eye for organisation will help keep our budgets on track, our shared inboxes responsive, and our essential administration running with calm efficiency.
A key part of your work will be within HR support—helping coordinate recruitment, onboarding new colleagues, maintaining records, and making sure staff feel welcomed and prepared from day one. You’ll also play a vital role in keeping our policies current and meaningful, working closely with the CEO to maintain our review cycle and ensure that information is clear and accessible across the organisation.
Health, safety, environment and fire safety (SHEF) responsibilities form another important strand. You’ll take the lead in maintaining compliance across the organisation, ensuring risk assessments are up to date, first aid provision is well‑stocked, and our premises and equipment remain safe, functional and fit for purpose.
This role is ideal for someone who enjoys variety, thrives on organisation, and cares about being part of a charity that puts families front and centre. You’ll collaborate across teams, support events and activities, champion equity and inclusion, and contribute to a culture that values compassion, professionalism and shared purpose.
At The Maypole Project, every role matters—but few touch as many parts of the organisation as this one. If you want to make a meaningful impact every day, not just through what you do but through how you enable others to do their best work, this is a place where you can truly make a difference.
Registered Charity
6 - 10
We support children and young people with complex medical needs and their families.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overall Purpose of the Role
Youth Action Alliance (YAA) exists to support the personal and social development of young people in Kensington and Chelsea and neighbouring boroughs, helping them build resilience, confidence, and skills for the present while shaping positive futures.
We are seeking an experienced, values-driven male youth worker to lead the Staying Connected & Boys Project. This is a key role combining strategic leadership with hands-on delivery, focused on engaging boys and young men aged 11–19 (up to 21, subject to funding) who may be facing multiple challenges.
The post holder will design, deliver, and grow a high-quality, trauma-informed programme that provides safe, trusted spaces through weekly group sessions, one-to-one mentoring, targeted interventions, education attainment, Advice, guidance, and signposting, Off‑site trips, enrichment activities, and holiday provision. The role supports young people to remain connected to education, training, positive relationships, and their wider community, while playing a central role in shaping YAA’s youth offer and driving meaningful, lasting change.
The client requests no contact from agencies or media sales.
Thank you!
Ormside Mill Residential Centre Manager
Grade 7 Point 26 – 30, £34,795- £38,059. (Full Time 35 hours, Permanent)
Introduction
Greater Manchester Youth Federation (GMYF) is a long-established charity running vibrant youth centres across Greater Manchester. We’re dedicated to raising aspirations and creating opportunities for young people, especially those facing disadvantage, through exciting activities, outreach, and outdoor adventures. Our approach champions youth voice, inclusion, and building confidence and resilience. We offer outdoor education, including residentials at our own Ormside Mill site in Cumbria and other sites nationwide. Ormside Mill Residential Centre (ORC) is a unique and charming residential environment where children and young people can experience outdoor learning, personal development, and safe adventure. We aspire for ORC to be a centre of excellence in residential youth work.
Purpose of Role:
The Centre Manager is responsible for the effective leadership and management of Ormside Mill Residential Centre (ORC), including all Health and Safety, estate management, operations and bookings. The postholder will ensure high-quality, inclusive, and safe delivery of youth work activities, aligned with our organisational values and mission.
GMYF is committed to safeguarding and promoting the welfare of young people.
The successful candidate will be required to undertake an enhanced DBS check. We welcome applications from all sections of the community and are committed to equality of opportunity. We will make reasonable adjustments for candidates with disabilities. All personal data will be processed in accordance with GDPR.
Key Responsibilities:
Leadership and Management
- To support the CEO in the delivery of our mission, in line with our values and ambition.
- Oversee daily operations of Ormside Mill Residential Centre, ensuring high service standards and smooth handover/takeover procedures.
- Line manage staff associated with the centre, such as the grounds keeper, housekeeper and finance assistant.
- Manage and administer all bookings and reservations for the Ormside Mill Residential Centre, maintaining an organised and efficient system.
- Provide onsite ‘take over’ and ‘hand over’ arrangements for groups, including providing oversight of activities with freelance instructors etc.
Safety, Quality and Compliance
- To ensure they have up to date Safeguarding knowledge and to promote GMYF safeguarding culture.
- Responsible for safe, inclusive practice in all areas of ORC work, through supportive line management of key staff, user and contractor briefings and operations. Be responsible for compliance with health and safety regulations including Fire Safety, Legionella, Contractor Management, vehicle maintenance etc.
- Manage and complete documentation for inspections or quality marks such as AHOEC, Evolve, AALA Licence etc. ensuing readiness for audit and compliance, including supporting the Chief Instructor with kit management and storage.
- To be responsible for a detailed estates plan that sets out key compliance requirements and their successful management within a 12-month period and beyond.
Administration and Organisation
- Represent the organisation in external networks and partnerships related to residential and youth work, including building positive relationship with local residents.
- Collaborate with delivery teams to populate the forecast events and resource demand.
- To identify, submit and secure external funding to support our endeavours, via grants or individual benefactors.
- To promote environmental sustainability, appropriate waste management and care for the environment.
- To be responsible for the production of regular and accurate reports such as the Annual Report, User Satisfaction reports, etc.
- Responsible for the vetting, compliance and expectations for freelances staff, in line with GMYF values.
Person Specification
ESSENTIAL
Qualifications & Technical Competence
- Current First Aid qualification or commitment to obtain within 3 months
- Relevant qualification in youth work, education, or a related field, with a focus on residential and youth centre management.
- Experience of working within AALA or similar regulatory frameworks.
- L3 Safeguarding qualification working with young people or commitment to obtain within 1 month
Experience
- Proven experience in developing and ensuring the quality of programmes and activities within residential centres.
- Excellent communication, IT, and interpersonal skills to effectively coordinate with staff, volunteers, and external partners.
- Proven ability to work independently and lead an effective team.
- Experience of risk management and developing safe systems of work in residential and youth settings.
- Experience of working with young people from diverse backgrounds, including those facing disadvantage or additional barriers.
- Experience using data systems to manage bookings, track maintenance, and monitor programme outcomes.
- Experience using data systems to manage bookings, track maintenance, and monitor programme outcomes.
- Experience to manage the centre budget, reporting on time and accurately on all financial matters.
Skills and Attributes
- Strong leadership, organisational, and communication skills.
- Ability to plan and deliver inclusive, engaging, and developmentally appropriate programmes.
- Confidence in decision-making, particularly in dynamic outdoor environments.
- Ability to work collaboratively within a youth work and multi-disciplinary team.
- Commitment to equality, diversity, safeguarding, and youth-centred practice.
DESIRABLE
- Hold a NEBOSH Certificate in Occupational Health and Safety or equivalent, demonstrating a solid foundation in health and safety principles and practices.
- Completion of IOSH Managing Safely course or similar, equipping you with the essential skills to manage health and safety effectively within a residential centre and youth club environment.
Other Requirements
GMYF is committed to safeguarding and promoting the welfare of children and young people. An Enhanced DBS is required for this post. We welcome applicants from all backgrounds.
This is a UK-based post and applicants must be living in and have the right to work in the UK. If applicable, please detail your Visa status in your covering email.
Please let us know if you need us to make any reasonable adjustments during the application or recruitment process and we’ll be happy to support you.
- Closing date for applications: 13th March 2026
- Interview date: 18th March 2026
- Start date: As soon as possible
The client requests no contact from agencies or media sales.
Thank you!
There has been a Zoe's Place Baby Hospice in Liverpool for more than 30 years, and we have a proud history of caring for babies and young children who have life-limiting and life-threatening conditions. Through the provision of respite, therapies, and bereavement care we are able to support families from across the North West.
Throughout 2026, work will continue on our new, state-of-the-art baby hospice facility in West Derby, which will provide a wider range of support to more families than ever before. It is a genuinely exciting time to be a part of the team.
We are looking for an experienced Corporate Fundraiser with the drive and motivation to make a substantial contribution to the £1.8m of income we need to generate each year to deliver our services. The successful candidate will bring a strong knowledge of fundraising best practice, the flexibility to contibute to a busy multi-disciplinary fundraising and marketing team, and passion for the services we deliver and families we support.
If you think you could be our next Senior Corporate and Major Donor Fundraiser then please submit your up-to-date CV and a covering letter which explains how you fit the job role, why you want to work for us, and a summary of your key skills.
If you would like an informal chat before you make your application, please call the Head of Fundraising.
Closing date is 18th March at 0800.
Registered Charity
21 - 50
Liverpool Zoe's Place provides respite, palliative and therapeutic care to babies and young children with complex needs, and their families.
The client requests no contact from agencies or media sales.
Thank you!
Supporter Engagement Executive
CONTRACT: Permanent, Full Time (35 hours per week)
ORGANISATION: Royal Life Saving Society UK (RLSS UK)
DEPARTMENT: Income Generation and Engagement
LOCATION: Based at RLSS UK Head Office, Worcester
(minimum 3-days per week at Head Office)
REPORTS TO: Director of Income Generation and Engagement
SALARY: £27,308.00 (Grade E)
ABOUT RLSS UK
The Royal Life Saving Society UK (RLSS UK) is the leading charity for water safety and drowning prevention in the UK and Ireland. Our mission is to save lives by being the leader in lifesaving, lifeguarding, and water safety education so that everyone can enjoy water safely. We share our expertise, skills, and knowledge to empower people to enjoy water safely and achieve our vision; communities free from drowning.
JOB PURPOSE
The Supporter Engagement Executive will act as a central point of contact for all RLSS UK supporters across every fundraising income stream, ensuring they receive a warm, knowledgeable and professional experience whether they’re looking to find out more about RLSS UK, taking part in an activity, or choosing to donate.
You will play a key role in championing our supporters, helping us understand their needs and continuously improve their experience. By gathering feedback, spotting themes and sharing insights with the wider team, you’ll highlight opportunities and challenges that help shape how we engage with supporters in the future.
KEY TASKS AND RESPONSIBILITIES
- Deliver excellent supporter care, including responding to email, post and telephone enquiries, issuing receipts, and carrying out donor follow‑up.
- Provide warm and consistent stewardship to donors, including personalised contact such as telephone calls, letters, handwritten cards and emails.
- Be the first point of contact for community groups, schools and clubs, offering guidance, support and fundraising materials.
- Support recruitment and stewardship of challenge event participants, ensuring they feel informed, motivated and appreciated.
- Support community fundraisers throughout their activity, providing resources, stewardship and encouragement.
- Record and track community fundraising activity within the CRM.
- Support the development and delivery of supporter journeys, helping ensure communications and touchpoints are timely and engaging.
- Manage stock of supporter materials, including running vests, swim caps, donation buckets and collection tins, ensuring timely fulfilment of requests.
- Assist with the implementation of the new CRM system, including accurate data entry and supporting the wider team during the transition.
- Maintain CRM data to a high standard, including running reports, tagging, updating preferences and ensuring excellent data governance.
- Accurately record donations and supporter correspondence within the CRM system.
- Provide administrative support to the Income Generation team, assisting with general tasks and contributing to the smooth running of fundraising activity.
Other Duties & Responsibilities
- All other duties reasonably associated with your role, as directed by the Line Manager.
- Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK’s compliance programme.
- Demonstrate and uphold the Society’s values and behavioural standards at all times.
- Help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality.
This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation.
PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes
- Experience of building positive relationships with customers, supporters or donors.
- Excellent written and verbal communication skills, with a polite, confident and professional manner.
- Strong organisational skills with excellent attention to detail.
- Competent IT skills, including confident use of Microsoft Office (Word, Excel, Outlook) and the ability to learn new systems quickly.
- Experience using CRM systems and/or working with customer or supporter data.
- Previous experience in customer service and administration, ideally in a busy environment.
- Ability to manage multiple tasks and priorities in a fast‑paced setting.
- A proactive, enthusiastic approach, with a willingness to take on a variety of duties.
- Ability to work both independently and collaboratively as part of a team.
- Understanding of GDPR and data protection principles, especially in relation to handling supporter information.
- Awareness of the Fundraising Regulator’s Code of Fundraising Practice, or willingness to learn and work in accordance with it.
Desirable Relevant Experience, Skills and/or Aptitudes
- Knowledge and understanding of RLSS UK
- Experience working or volunteering in a charity or fundraising environment.
- Experience engaging with community groups, schools or volunteers.
- Experience of applying data protection principles in a previous role.
- Experience of working in line with charity sector standards or compliance frameworks.
- Understanding of supporter stewardship or supporter journeys.
WHAT RLSS UK CAN OFFER YOU
RLSS UK is a national Charity based in Worcester, and we offer great staff benefits including -
- Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
- Private Medical Scheme*
- Enhanced Society Sick Pay*
- Eye Care*
- Employee Assistance Programme via Health Assured
- Life Assurance Scheme
- Howdens Sports Benefits/Perks at Work
- Free RLSS UK Membership
- Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
- Free on-site parking when working from HQ
- Company Events and more!
*Subject to eligibility criteria
YOUR APPLICATION
Please send your CV and a Cover Letter outlining why you should join our Income Generation and Engagement team
Closing Date – 5.00pm, Wednesday 4th March 2026
Interview Date – Thursday 12th March 2026, at our Worcester Head Office (subject to change)
Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.
RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.
Registered Charity
51 - 100
It is our vision to have nations without drowning where everyone can safely enjoy being in, on or near water.
The client requests no contact from agencies or media sales.
Thank you!
About the Team
The Ministry Development Team (MDT) is a team of 45 people which sits within the Archbishops' Council. We are nationally responsible for ensuring that there is a pipeline of lay and ordained ministers together with their terms of service and the development of future and current senior leaders to meet the missional needs of the church. As such we have a key role to play in the delivery of our national Vision and Strategy in which we aspire to be a church which is Jesus Christ shaped and centred.
Our work requires us to work collaboratively with a wide range of stake holders and partners including the 42 Church of England Dioceses, 20 Church of England Theological Colleges, the House and College of Bishops, the College of Cathedral Deans and the College of Archdeacons together with a range of universities and other external bodies. Our work is overseen by the Ministry Development Board, which is a subcommittee of the Archbishops' Council and is chaired by a Diocesan Bishop.
About the Role
The Ministry Human Resources (HR) Lead will be line managing a colleague (the Ministry HR Policy Officer) and work in collaboration with colleagues across the church, especially in the MDT and HR teams.
The Ministry HR Lead will be supported by the Advisory Group for Terms of service and Wellbeing of Ministers (AGTAWM). AGTAWM is chaired by the lead Bishop for ministerial terms of service and wellbeing, and is a subcommittee of the Ministry Development Board. The Ministry HR Lead is currently a member of the MDT leadership team and reports to the Director of the Ministry.
Responsibilities
Leadership
- Lead the collaborative development and implementation of new and revision of existing ministerial HR policies and practice in collaboration with AGTAWM and other key stakeholders especially dioceses including recommendations for changes to church legislation
- Ensure that ministerial HR policy and practice is consistent with the ongoing development of wider legislative and HR developments inside the church and in wider society particularly changes in good employment practice
- Lead ministerial HR projects as required and provide ministerial HR support to projects led by others
- Support the Archbishops' Council in carrying out their responsibilities as the Central Stipends Authority
- Provide advice to dioceses on specific HR matters when appropriate
- Support the induction of Archdeacons and Diocesan HR advisers
- Act as the key NCI contact for organisations including CECA (trade union) and the Retired Clergy Association
- Play an active role in the leadership of the wider MDT
Governance
- Ensure that AGTAWM operates within its terms of reference, including working with the Chair and the Director for Ministry to fill vacancies on the Advisory Group when they arise
- Ensure that AGTAWM meetings happen sufficiently frequently to provide support to the work of the Ministry HR team
- Support the work of the MDB, including reporting as required on Ministry HR work and seeking the Board's support and formal approval where appropriate
- Engage with, and obtain the support and formal approval of other bodies including Archbishops' Council and the College and House of Bishops where appropriate
Teamwork
- Provide healthy line management of the Ministry HR Policy Officer
- Provide briefings to the Director for Ministry on request
- Play a proactive and positive role within the wider MDT and NCIs, including inhabiting the NCI values
- Build and sustain a wide network of collaborative relationships with colleagues across the MDT, NCIs and wider church, especially with diocesan HR colleagues
Key Relationships outside of the MDT
- Inside the NCIs
- The central HR, Legal, Data Services, Clergy Payroll, and Finance teams and the Pensions Board, Bishoprics and Cathedrals
- Governance
- AGTAWM and especially its episcopal chair
- The MDB and Archbishops' Council
- The House of Bishops
- The Wider Church
- Diocesan HR teams
- Network of Diocesan Clergy Wellbeing Leads
- Archdeacons
- The Retired Clergy Association
- Church of England Clergy Association (Faith Workers Branch of Unite)
Closing date for application is 4 March 23:55 pm
Registered Charity
101 - 500
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.
Thank you!
We’re looking for a motivated and collaborative Youth Work Team Lead to join our Children & Young People’s Service in Brighton. This is a key leadership role within a service that is actively strengthening its youth work offer, embedding participation and inclusion, and supporting young people’s emotional wellbeing and mental health through trauma-informed practice.
You’ll combine hands-on youth work delivery with leadership and coordination responsibilities, helping to create safe, welcoming and inspiring spaces where young people aged 10–25 can connect, feel heard and thrive.
We actively welcome applications from people of all backgrounds and identities, particularly those from communities currently underrepresented in our workforce.
You will:
- Deliver high-quality, inclusive youth work, embedding participation and creativity across programmes and activities
- Coordinate and lead youth work sessions at the Young People’s Centre and off-site locations, including nature-based provision
- Act as a senior member of staff on duty, managing safeguarding, risk and safe delivery
- Provide line supervision and day-to-day support to youth workers, sessional staff and volunteers
- Work collaboratively with partners and colleagues to strengthen the Youth Hub offer and young people’s pathways
We’re looking for someone who can demonstrate:
- Strong experience delivering youth work with children and young people
- Confidence acting as a lead worker, including responsibility for safe delivery and decision-making
- A sound understanding of youth work principles, participation and safeguarding
- Experience supervising or supporting staff, sessional workers or volunteers
- Commitment to inclusive, trauma-informed and neurodivergent-affirming practice
A recognised youth work qualification (e.g. JNC-recognised or equivalent) is desirable, alongside a commitment to ongoing professional development.
Why join us?
Impact Initiatives is a Brighton-based charity with a long-standing commitment to supporting children, young people, adults with disabilities and older people across Sussex.
Our Children & Young People’s Service provides safe, inclusive spaces and relationship-based youth work that supports wellbeing, connection and growth. You’ll be joining a values-led organisation with supportive leadership, regular supervision and a strong focus on learning and development.
Closing date: Wednesday 4 March 2026
Interviews: Tuesday 10 March 2026
This post is exempt from the Rehabilitation of Offenders Act (1974) and the successful applicant will be subject to an Enhanced Disclosure & Barring Service (DBS) check.
The client requests no contact from agencies or media sales.
Thank you!
Job Title: Independent Visitor Co-ordinator for Warrington and Stockport
Service: Warrington and Stockport
Reporting to: Children’s Rights Manager
Salary: £17,352.52 (£24,293.53 FTE) per annum
Location: Home based and work within the communities.
Candidates must reside within a reasonable distance of the service area.
Hours: 25 hours per week
Contract Type: Permanent
Make a Difference to the Lives of Children and Young People
Coram Voice is a national independent children’s charity, established in 1975, and one of the UK’s leading organisations championing the rights of children and young people in care. We ensure their voices are heard, respected, and acted upon, and we work every day to improve the lives and outcomes of those who rely on the support of the state.
Coram Voice is one of the Coram Group of charities. Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
We are excited to offer an opportunity for an Independent Visitor Coordinator to join our dynamic, dedicated team supporting children and young people in Warrington and Stockport.
About the Role
As an Independent Visitor Coordinator, you will:
- Deliver a statutory Independent Visitor service to children in care and care leavers.
- Recruit, assess, train and support volunteers who become long term, trusted befrienders for young people.
- Build strong, positive relationships with children, volunteers, and key professionals.
- Champion a child led approach, ensuring young people’s wishes and feelings drive every decision (except where safeguarding concerns arise).
- Work collaboratively across Coram Voice and with partner agencies.
- Take independent responsibility for leading and supporting our volunteers, while working in partnership with the Children’s Rights Manager to support accurate reporting and contract monitoring.
If you are passionate about volunteer development, young people’s rights, and meaningful, lasting change, this role could be perfect for you.
What We Offer
Coram Voice is committed to recognising and rewarding the vital work of our staff. When you join us, you’ll benefit from:
- Competitive salary
- Matched pension contributions (up to 5%)
- 25 days’ annual leave plus 3 additional paid days between Christmas and New Year
- Supportive, flexible working culture
- Family friendly policies and a focus on staff wellbeing
You will have the opportunity to make a genuine difference—every single day.
Recruitment Process
Shortlisting:
Conducted by Emma Keen, Children’s Rights Manager, and Sarah Gabriel, Children’s Rights Manager.
How to Apply:
Please complete the full application form and address every point in the person specification.
We cannot accept CVs.
Internal applicants may submit a supporting statement addressing the person specification.
Interview Process:
- Written exercise
- Panel interview
- A further one‑to‑one interview (Warner compliant)
Closing date: Monday 30th March 2026, 9:00 am.
Interview date: Thursday 2nd April 2026.
Registered Charity
Coram changes lives, laws and systems to create better chances for children, now and forever.
The client requests no contact from agencies or media sales.
Thank you!
About the role:
As a Project Worker at our Stacey Street service in Islington, you’ll support adults who have experienced homelessness or rough sleeping to rebuild stability and move towards independent living. This is a hands-on role in a busy hostel environment where no two days are the same.
You’ll work directly with residents who may be navigating challenges linked to mental health, substance use, trauma or contact with the criminal justice system. Through strengths-based support planning and clear risk management, you’ll help individuals identify goals, overcome barriers and take practical steps forward. From supporting someone to engage with treatment, to sustaining a tenancy or accessing training and employment, your work will focus on realistic, sustainable progress.
Day to day, you’ll build trusted relationships whilst maintaining professional boundaries. You’ll collaborate with internal teams and external partners to coordinate the right support at the right time, ensuring residents are prepared for successful move-on. You’ll keep accurate records, respond calmly in challenging situations and contribute to a psychologically informed environment where people feel respected and motivated to change.
This role is about creating momentum. By helping residents move from crisis towards stability, you’ll play a key part in freeing up hostel spaces for others in urgent need and strengthening SHP’s mission to end homelessness for good. If you’re resilient, person-centred and motivated by seeing people take meaningful steps forward, this is your opportunity to make a tangible impact every day.
About you:
- A non-judgemental approach to working with multi-disadvantaged clients and to promote a strengths-based approach.
- Strong team-working and interpersonal skills, maintaining a collaborative approach to delivering service objectives across work specialisms.
- Experience helping people to identify personal goals and supporting them through a process of change, including managing challenging situations in relation to people, including responding calmly to crisis and deal promptly, effectively and safely to complex situations.
- Strong time management skills, ability to work on own initiative, manage competing priorities and maintain high standards.
- Willingness and ability to work on a rota system of early and late shifts, which may include some variable hours including some evenings and weekends.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing Date: Sunday 1st March at midnight
Interview date: Monday 9th March at our Stacey Street service in Islington
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role.
Registered Charity
501 - 1000
Preventing homelessness, transforming lives.
The client requests no contact from agencies or media sales.
Thank you!
ob Title: Independent Visitor Co-ordinator for Manchester
Service: Manchester
Reporting to: Children’s Rights Manager
Salary: £19,434.82 (£24,293.53 FTE) per annum
Location: Home based and work within the community across Greater Manchester
Candidates must reside within a reasonable distance of the service area.
Hours: 28 hours per week
Contract Type: Permanent
Make a Difference to the Lives of Children and Young People
Coram Voice is a national independent children’s charity, established in 1975, and one of the UK’s leading organisations championing the rights of children and young people in care. We ensure their voices are heard, respected, and acted upon, and we work every day to improve the lives and outcomes of those who rely on the support of the state.
Coram Voice is one of the Coram Group of charities. Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
We are excited to offer an opportunity for an Independent Visitor Coordinator to join our dynamic, dedicated team supporting children and young people in Manchester
About the Role
As an Independent Visitor Coordinator, you will:
- Deliver a statutory Independent Visitor service to children in care and care leavers.
- Recruit, assess, train and support volunteers who become long term, trusted befrienders for young people.
- Build strong, positive relationships with children, volunteers, and key professionals.
- Champion a child led approach, ensuring young people’s wishes and feelings drive every decision (except where safeguarding concerns arise).
- Work collaboratively across Coram Voice and with partner agencies.
- Take independent responsibility for leading and supporting our volunteers, while working in partnership with the Children’s Rights Manager to support accurate reporting and contract monitoring.
If you are passionate about volunteer development, young people’s rights, and meaningful, lasting change, this role could be perfect for you.
What We Offer
Coram Voice is committed to recognising and rewarding the vital work of our staff. When you join us, you’ll benefit from:
- Competitive salary
- Matched pension contributions (up to 5%)
- 25 days’ annual leave plus 3 additional paid days between Christmas and New Year
- Supportive, flexible working culture
- Family friendly policies and a focus on staff wellbeing
You will have the opportunity to make a genuine difference—every single day.
Recruitment Process
Shortlisting:
Conducted by Emma Keen, Children’s Rights Manager, and Sarah Gabriel, Children’s Rights Manager.
How to Apply:
Please complete the full application form and address every point in the person specification.
We cannot accept CVs.
Internal applicants may submit a supporting statement addressing the person specification.
Interview Process:
- Written exercise
- Panel interview
- A further one‑to‑one interview (Warner compliant)
Closing date: Monday 30th March 2026, 9:00am
Interview date: Thursday 2nd April 2026
Registered Charity
Coram changes lives, laws and systems to create better chances for children, now and forever.
The client requests no contact from agencies or media sales.
Thank you!
Purpose of the Role
The Digital and Operational Lead will lead the development and day-to-day delivery of the eoa’s digital systems including our AMS and SSoT (iMIS) and member community platform (Thrive by Higher Logic), operational infrastructure, and working environment (office and WFH).
The role will ensure the smooth running of core business systems and services, embedding a data-driven, member-focused approach and supporting the delivery of our ambitious sector growth strategy.
Role Summary
- Contract: Permanent
- Hours: 37.5 hours per week
- Location: Manchester (hybrid). You will be expected to attend the office at least twice per month, and more often where needed
- Salary: £35,000
- Pension: Up to 7% employer pension match (from year 1 anniversary)
- Annual Leave: 30 days leave + bank holidays
- Reports to: Membership & Operations Director
- Management of:N/A
Key Responsibilities
Systems, Technology, and Intelligence
- Lead the delivery, development, and optimisation of our digital infrastructure, including implementation of AI, liaising with suppliers and internal stakeholders to ensure business critical systems are maintained, secure, and future-proofed.
- Drive creation and delivery of seamless, engaging digital experiences that support member acquisition and retention, and generate measurable ROI.
- Ensure high digital adoption among staff and members while championing the use of iMIS (the eoa’s AMS) as a single source of truth.
- Ensure high quality data management practices and support teams in using data for business insight and decision-making.
Business Operations
- Lead on all office and work from home functions including service provision, maintenance, insurances, H&S, and contracts with suppliers and landlords representatives.
- Support delivery of our people and culture strategy.
- Oversee our people processes including recruitment, onboarding and offboarding, staff contracts, holiday and absence records.
- Maintain accurate documentation and ensure regular reviews of safety and operational processes.
Knowledge, Experience, and Attributes
- Confident using and maintaining digital platforms and systems (e.g. CRM, AMS, online communities, IT tools).
- Skilled in using digital tools, and in interest in implementing AI, to improve operational efficiency and UX.
- Data-literate, with experience supporting colleagues to use systems for data-led decision making.
- Experience in change management or embedding new systems or processes across an organisation.
- Confident in supplier and stakeholder coordination to deliver on agreed service levels.
- Experience in operations, office coordination, or systems support within a membership body, charity, association, or SME.
- Knowledge of people and culture practices in small teams.
- Knowledge of health and safety compliance in an office setting.
- Strong organisational and problem-solving skills, with an ability to prioritise and deliver against competing deadlines.
- Knowledge or interest of employee ownership and experience working in a purpose led organisation.
What Constitutes Success in This Role?
Success in this role will mean delivering high performing digital systems that enhance member experience, strengthen engagement, and enable growth through smarter use of data. Strong supplier relationships and effective cost management will demonstrate tangible impact. Day-to-day operations will run smoothly, with efficient support for hybrid working and the seamless delivery of core operational services.
Key outcomes for the role
- Outcome: The eoa office and WFH environment is well managed, safe, and compliant with the relevant legislation and standards.
- Measure: All compliance checks (e.g. risk and DSE assessments) completed on time and documented, with no compliance breaches.
- Outcome: High- performing and future-proof digital infrastructure. All core systems are integrated, meet user needs, are stable and secure.
- Measure: Resolution of critical issues within agreed SLAs; positive feedback from staff and key users in staff and member satisfaction surveys.
- Outcome: Member experience streamlined, engaging and user-friendly digital interactions with the eoa.
- Measure: Member satisfaction with digital services has an NPS of 40 in annual member survey; measurable improvement in digital engagement metrics.
- Outcome: New system functionality, updates or digital solutions are introduced on time, on budget, and with high adoption by staff and members.
- Measure: 100%+ internal adoption rate for new systems or features; post-implementation review shows on-time delivery and positive ROI or user feedback.
- Outcome: eoa uses accurate, timely data from a single source of truth to inform decisions and improve member services.
- Measure: All teams actively using iMIS data to report on KPIs or inform decision-making; data quality score (e.g. % of complete member profiles) reaches 85%.
- Outcome: Contracts with digital and operational suppliers deliver value, performance and are aligned with organisational priorities.
- Measure: Supplier contracts are delivering on time and budget, with at least 90% supplier performance rated satisfactory or above.
How to apply
To apply, please submit:
- A two-page CV
- And and one of either:
- Cover letter setting out your motivation, approach, and what you will bring to the role
- Video (maximum 10 minutes) setting out your motivation, approach, and what you will bring to the role
Applications should be submitted before 9:00am 2 March 2026. We will close this vacancy early if we receive sufficient applications for the role. If you are interested, please submit your application as early as possible.
Interviews will be in Manchester w.c. 9 March 2026.
The eoa welcomes applications from people of all backgrounds, particularly those who are under-represented. We recruit based on values, skills, and contribution to our purpose.
Non Charity Employer
11 - 20
We exist to grow and strengthen employee ownership as a force for powering fairer livelihoods, stronger businesses, and a more resilient economy.
The client requests no contact from agencies or media sales.
Thank you!
YOUR PURPOSE
To research, develop and secure funding, projects and opportunities that deliver DMWS’s charitable objectives and to support ongoing stakeholder management to ensure positive relationships.
This involves researching and applying for funding and contract tender opportunities to support the armed forces community and other frontline services. This will include Trusts and Foundations, corporate partnerships and tenders with organisations that include the military, police, NHS, Fire service and other organisations with frontline roles.
The aim is to secure funds and opportunities to support DMWS beneficiaries and to increase DMWS footprint.
The role will also require report writing to present evidence of DMWS delivering effective value for money and positive impacts for our beneficiaries in line with the funder’s requirements. An ability to also promote our outcomes through case studies and social media posts would also be advantageous.
Travel will be required and some occasional overnights stays can be required.
Benefits
- Annual Leave: We give employees 30 days a year annual leave plus public holiday (pro-rata'd for part time employees).
- Pension: Auto enrolment onto DMWS workplace pension scheme- Subject to eligibility. You will make a minimum contribution of 5% which DMWS will match. Contributions will be matched up to 6% by DMWS.
- Death in Service Scheme: Three times your annual salary to nominated beneficiaries - subject to eligibility.
- Flexible Working: All flexible working requests are considered - many of our staff work flexible hours and work wholly, or partly from home.
- Smart Health: Access to a 24/7 virtual GP service, with a counselling service and on-line help and support around health and well-being matters.
- Work-based Parking/Mileage: For those who pay to park at their work-base, fees are repaid through expenses. Mileage claims are reimbursed in line with HMRC guidelines.
- Enhanced Sick Pay: Enhanced sick pay scheme for all employees upon completion of their probationary period.
- Staff Recognition: Staff are regularly recognised for their work by the leadership team and their peers, via internal events, social media, and industry awards.
- Personal Development Programme: DMWS supports employee continuing professional development and training.
- Above all, being part of the DMWS team means that you are making a difference to the lives of those working on the frontline.
- Great training opportunities.
- £25 contribution towards eye tests and a contribution of £50 towards glasses. (As long as they are only needed for DSE use and not otherwise needed on a standard prescription).
- Enhanced maternity/paternity/adoption family friendly benefits.
Full job description is attached.
Applications close on 18th March 2026Applicants must hold a full UK Driving Licence and have access to a vehicle. Applications will be considered as they are submitted. DMWS reserve the right to close the application process early.
The client requests no contact from agencies or media sales.
Thank you!
ReachOut is a national youth development charity and a strategic partner for schools. Through collective mentoring and engaging activities, we build socio-emotional skills that transform outcomes for young people constrained by circumstance.
Our Youth Development Leads are the heart of our programme delivery and facilitate high quality & impactful sessions for our young people. Reporting to the Programmes & Impact Manager, you’ll work with autonomy to manage your school partners, develop your team of volunteer mentors and collaborate across our ambitious delivery team with a focus on evidence based continuous improvement.
Contract: Permanent with a probationary period of 6 months
Salary: £25,000 – £27,500 pro rata
Location, Hours and Annual Leave:
- We’re recruiting for one part time (0.8 FTE) position in London
- In-school project delivery around London on Tuesdays, Wednesdays and Thursdays. Hybrid working for the remainder of your time – choose to work from home or in our London office (Victoria)
- 30 hours a week Tuesday – Friday with a mixed working pattern. School term time approximately 2 days 9:00-17:30 and 2 days 11:00-19:30, and School holidays 9:00-17:30
- 23 days per year annual leave – maximum of 4 days to be taken in school term time
Application Deadline
- 9am Monday 2nd March 2026
For the full description, person specification, and background information, please download the Recruitment Pack found below or on our website.
Thank you!
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more so if they’re affected by physical, mental health or substance misuse issues. Providence Row works with those affected by homelessness and those vulnerably housed in London, offering an integrated service of crisis support, advice and progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life away from the streets. We’re looking for a Head of Marketing to bring energy, creativity and focus to our marketing activity—boosting awareness, growing supporter engagement and helping drive income across fundraising streams. You’ll also play a part in the wider leadership of the organisation as a member of our management team.
The ideal candidate
To be considered for this role, you should be able to:
- Support with the development of the annual marketing strategy to achieve fundraising targets and contractual service delivery requirements.
- Build marketing programs to support specific marketing objectives across different channels and segments in support of the overall marketing plan.
- Lead on the execution of marketing programs from start to finish, driving collaboration with stakeholders and leveraging the right internal processes and support.
- Support with fundraising acquisition activity linked to new prospects and opportunities e.g. individual philanthropists, decision makers in companies, trusts, foundations and local authorities.
- Overall responsibility for brand management and corporate identity.
- Managing Providence Row's digital profile, including maintenance and development of the website, social media, external website listings and links, and Google Ads (etc).
- Overseeing the production of organisational marketing materials. This may involve project managing production of materials or providing oversight to other staff producing materials.
- Improve upon current social media activity with editorial calendar and content for social media networks including Twitter, Facebook, YouTube, Instagram, blogs and similar platforms.
Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.
Benefits
- 27 days holiday plus bank holidays
- Pension scheme
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
- Access to shopping discounts
- Learning & development opportunities
- Monthly reflective practice
To apply: Please upload your CV with a covering letter detailing how you meet the job specification by 12 March 2026 at 23:30.
Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
Registered Charity
0
We tackle the root causes of homelessness to help people get off, and stay off, the streets.
Thank you!
Sydenham Garden is seeking a Community Activities & Volunteering Lead on a Fixed term contract to end of December 2027 to join our team of 14 staff and approximately 70 volunteers in delivering adult mental health and dementia services in our beautiful garden settings in south-east London.
Position: Community Activities & Volunteering Lead
Contract: Fixed term to 31st December 2027, full time - 37.5 hours per week. Some regular working outside Monday-Friday 9-5 may be required, for which TOIL will be available. Part time and flexible working applications also considered.
Salary: £32,644 plus 6% pension contribution.
Annual Leave: 33 days inclusive of Bank Holidays.
Location: Sydenham Garden Resource Centre, SE23 2LW & De Frene Market Garden, SE26 4AB.
Application closing date: Thursday 5 March 2026, 9am.
Interview date: Thursday 12 March 2026.
About the role
Sydenham Garden, based in Lewisham in South-East London, is a unique wellbeing centre utilising its gardens, nature reserve and activity rooms to help people living with and recovering from mental and physical ill-health. We provide nature and arts based creative, social and therapeutic activities for co-workers (the name we give to our primary beneficiaries). With funding from The National Lottery Community Fund to help us ‘grow our community’ and increase the sustainability of our impact we’re seeking a Community Activities & Volunteering Lead to drive continuous improvement and development of volunteer-led community activities for the benefit of co-workers as well as managing the day to day running of our volunteer programme.
About you
You’ll have experience of recruiting, working with, and managing volunteers, including delivery of skill-building and development activities for volunteers with Lived Experience of mental and/or physical ill health. You’ll have excellent people skills and the ability to demonstrate sensitivity, kindness, and a person-centred understanding of different mental, physical, and neurological needs. You’ll have experience of delivering group activities and working with people with mental/physical-ill health and/or dementia. You’ll have line management experience and be able to provide strategic direction as well as be able to innovate and develop new initiatives and balance competing priorities while being willing to play a team role and get stuck into different activities.
Why you should join us
We’re a friendly team who are passionate about creating a supportive and inclusive community for people living with mental and physical ill-health. You’ll be part of a supportive team of staff and volunteers, and benefit from spending time in our beautiful gardens and nature reserve.
Equity, Diversity and Inclusion
Sydenham Garden is committed to Diversity, Equity and Inclusion (DEI). We want to build a diverse and inclusive staff, volunteer and trustee team where everyone feels that they belong and that reflects the profile of the communities we serve. Therefore, we will welcome and consider applications from candidates of all backgrounds and protected characteristics, and we particularly encourage applications from people of African or Caribbean heritage to ensure our staff team represents the communities we serve.
Recruitment Timeline
Deadline for applications: Thursday 5th March 2026, 9am.
Interviews: Thursday 12th March 2026.
PLEASE SEE ATTACHMENT BELOW TO DOWNLOAD THE JOB DESCRIPTION & PERSON SPECIFICATION AND FOR FULL DETAILS OF HOW TO APPLY INCLUDING OUR EQUAL OPPORTUNITIES MONITORING FORM.
