Service delivery manager jobs

We are looking for an experienced and compassionate Frontline Support Services Lead to take day-to-day ownership of our specialist support service. This is a senior, hands-on role for a practitioner who is equally confident providing direct 1:1 support to high-risk clients and leading a small team of frontline Support Workers.

As our Founder and CEO steps back from operational delivery of frontline support, you will be the heartbeat of our frontline work — ensuring every person who reaches out to us receives safe, culturally sensitive, trauma-informed support.

Role Details

• Rate: £20 per hour

• Hours: 21 hours per week (7 hours per day, 3 days per week)

• Contract: Freelance (ongoing)

• Location: Remote — London-based candidates only as some face-to-face meetings are required

• Reporting to: Founder & CEO

• DBS: Enhanced DBS required

What You'll Do

Direct Client Support

• Provide trauma-informed 1:1 support via phone and email to LGBTQI+ individuals and parents from religious and culturally conservative backgrounds.

• Hold complex, high-risk cases with confidence and care, including those involving suicide ideation, honour-based abuse, forced marriage, domestic abuse, and emergency relocation.

• Maintain clear professional boundaries while delivering culturally sensitive, community-rooted support.

Team Leadership & Supervision

• Line manage two existing freelance Support Workers and support the onboarding of a third.

• Provide regular case supervision, complex case guidance, and decision-making support.

• Champion staff wellbeing and safe working practices in emotionally demanding frontline work.

Safeguarding & Risk Management

• Act as the senior safeguarding lead for all frontline services.

• Lead on DASH risk assessments, safeguarding escalations, and referrals, including MARAC processes where required.

• Ensure safeguarding procedures, escalation pathways, and professional boundaries are consistently upheld.

Support Group Facilitation

• Co-host our monthly LGBTQI+ support group, alternating facilitation with the CEO (Wednesday evenings, once per month).

Case Management System Transition

• Lead the operational migration from our legacy case recording system to a new case management platform, including data migration, process development, and staff training.

Who We're Looking For

You will need to demonstrate:

• Significant frontline experience in suicide prevention, domestic abuse, honour-based abuse, or specialist crisis support.

• Strong knowledge of safeguarding, DASH risk assessment, and escalation in high-risk contexts.

• Experience managing or supervising frontline support staff in a specialist or statutory setting.

• A trauma-informed, person-centred approach to support delivery.

• The ability to build trust through shared cultural understanding while holding clear professional boundaries.

• Experience working within small, values-led charities or specialist support services.

Genuine Occupational Requirement (GOR)

Naz and Matt Foundation is a by-and-for charity. Our services are designed to be delivered by people with direct lived experience of the communities we support. In line with the Equality Act 2010, the following criteria are Genuine Occupational Requirements for this role:

• Lived Experience: You must identify as LGBTQI+ or be the parent of an LGBTQI+ person.

• Cultural Background: You must be of South Asian heritage, reflecting the communities we serve.

• Language: You must be fluent in English (spoken and written) and Urdu (spoken).

• Right to Work: You must have the permanent right to work in the UK.

• Location: You must be based in London.

About Us

Naz and Matt Foundation is a multi-award-winning UK charity working at the intersection of LGBTQI+ identity, parental acceptance, faith, culture, suicide prevention, honour-based abuse, and domestic abuse. We help remove the barriers that prevent religious and culturally conservative parents from accepting their LGBTQI+ children — work that directly saves lives.

We are a by-and-for organisation, rooted in the communities we serve. Lived experience is at the heart of everything we do.

Why Join Us

• You will play a direct role in saving lives and protecting people at serious risk.

• You will help shape the next phase of our frontline support service as we grow.

• You will be part of a deeply values-led, community-rooted organisation where lived experience is respected, centred, and celebrated.

Early Years Advisor

We are looking for an Early Years Advisor to join the team in this remote working role.

Position: Early Years Advisor

Location: Huddersfield/Remote

Hours: Full-time, 37 hours per week

Salary: £30 – 32k

Contract: Temporary to December 2028 (with possibility of extension depending on future contracts)

Benefits: Include 26 days’ holiday, rising to 30 after service increments plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, flexible working patterns

Closing Date: 27th February, interviews w/c 16th March. Interviews will be taking place on a rolling basis so this role may close earlier than advertised.

The Role

You will support the contract delivery of the Champions programmes, ensuring contract milestones are met. The Champions programmes are online professional development programmes designed to support early year’s settings to drive continuous improvement and increase high standards in early education for children from birth to five years, in line with the organisations mission to promote quality in early years for UK and international customers.

Working closely with other early years Advisors, delivery partners, managers and cross teams, you will be responsible for the delivery of Champions programmes.

You will work with the private, voluntary, maintained and independent sectors, and school provision providing advice and support relating to Champions programmes that enable practitioners within nursery settings with practice improvement resulting in better outcomes for children.

Key duties include:

• Provide support to cohorts of early years practitioners
• Deliver live virtual training to Champions
• Mentor and coach Champions
• Aid in the development, review and maintenance of Champions programme materials and resources 
• Provide one to one advice and support to early years providers
• Work with the project manager to support the execution, delivery, management and achievement of all milestones within specific time constraints
• Collate data and report on progress of programme completion
• Develop and maintain effective partnerships and relationships
• Support the development and delivery of practice content

About You

You will have previous experience of working in early years, leading practice specifically in mathematical, language, literacy and communication as an early years professional or teacher.

We are looking for someone with experience of:

• Coaching and mentoring early years practitioners to support practice improvement
• Strong customer service or related experience
• Multi-agency partnership working
• Developing and securing strong partnerships
• Involvement with early year’s networks or groups
• Product development and review
• Effective time management
• Delivery against targets and deadlines

To apply please submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.

About the Organisation

The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish.

The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society.

You may also have experience in areas such as Early Years Advisor, Early Years, Teacher, Primary Teacher, Early Years Teacher, Advisor, Programme Advisor.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We’re looking for a Community Development Co-Ordinator to join the team. You will support the direct delivery of our community services that supports male survivors to access connection and peer support activities.

You’ll play a key role in supporting clients, either through facilitating our core groups like builders’ yard, drop ins etc. Community development team also provide check ins for clients to keep them engaged and connected with the organisation. The team also supports one off project where required.

Why Join Us?

· A competitive salary.

· Annual leave package with incremental rises plus bank holidays.

· Company sick pay.

· Birthday annual leave.

· Monthly clinical supervision.

· Pension contribution.

· A range of discount and benefit programmes.

Estate Supervisor

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Estate Supervisor

Yorkshire

£29,235 per annum (pro rata for part time) 

Ref: 130REC

Full time 37.5 hours per week – we are happy to talk flexible working

Base: Bishopthorpe, York but working on sites across Yorkshire 

Contract: Permanent

ABOUT THE ROLE

Team: Estate Management (Infrastructure)

As the Estate Supervisor, you will be key in supporting and organising land management and maintenance activities throughout the Yorkshire region.

What You’ll Be Doing

• Managing our estate – carrying out and planning works on our Estate to ensure safety for path users and positive biodiversity management.
• Project management – planning projects and safe and costs effective delivery, including supervising contractors and involving teams from other areas.
• Line Management – line managing a Level 4 apprentice
• Estate development – contributing to route and estate plans and their implementation 

This role is ideal for someone who enjoys a variety of outdoor work working in a small team and practically solving problems. 

A full clean driving licence is required as the role holder will be driving works vehicles and driver operated site plant as required. We note that this is a physically demanding role.
 

ABOUT YOU

We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.

• Fully qualified chainsaw operative
• Previous experience of managing outdoor work, including managing a team and a working knowledge of relevant health and safety legislation and ecology issues
• Communicating effectively with a variety of people, including, partners, landowners, neighbours and path users
• Organisation and planning skills

WHAT WE OFFER

We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.

Wellbeing Support

• 28 days’ leave per annum plus bank holidays for full-time employees
• Option to buy an extra week of annual leave (pro-rata for part-time employees)
• Paid volunteer days to support causes you care about
• Free, confidential support service available 24/7
• Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme

Financial Benefits

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
• Death in Service benefit – 3 x annual Salary 

Family Friendly Policies

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) 

ADDITIONAL INFORMATION

• Application deadline: 23:59, 11 March 2026
• Interviews will be held via Microsoft Teams during the week of 30 March 2026. To apply, please complete our online application form.
• We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
• Adjustments are available throughout the application process.

Our Values

• We are always learning
• Championing equity
• Taking ownership
• Delivering Together

Location: Bristol (with flexible / hybrid working arrangements)

Salary: £25,469.60 pro rata (£31,837 FTE)

Are you passionate about social justice? Do you want to help women heal and thrive?

One25 is a Bristol charity supporting women to move from crisis and trauma towards independence in the community. We’re looking for a skilled and compassionate Philanthropy Officer to help secure the vital income that makes this life-changing work possible.

In this role you will work closely with the Philanthropy Manager to deepen existing relationships with supporters as well as implement approaches to attract new major donors.

In this role you will:

• Coordinate One25’s major donor programme.
• Be part of a passionate and supportive team committed to making a tangible difference to women’s lives.
• Get to know our fabulous supporters and help them feel the impact of their support.

Please see the job description and person specification for more information.

“When I first came through the doors, I remember being made to feel welcome, and I felt safe. At last, I knew I wasn’t alone. I wouldn’t have my flat without being supported when I was homeless. One25 has helped me throughout my addiction and what goes with it.“ – One25 Service User

At One25 we seek to imbed our values into the daily work and activities of One25 employees and volunteers. We are looking for candidates who understand, demonstrate and apply our workplace values:

• Compassion – we care
• Justice – we fight for change
• Learning – we grow together

These values reflect the way that we work with and for the women, each other, partners and within society and its systems.

One25 is committed to being an inclusive workplace that represents the diversity of the communities we serve. We actively encourage applications from candidates with diverse backgrounds and experiences. We particularly encourage applications from across the global majority, LGBTQ and disability groups, and those who have lived experience of multiple disadvantages as these groups are underrepresented within our workforce.

As part of our efforts to increase ethnic diversity in particular, we are taking positive action under the Equality Act 2010 (Section 159). We will guarantee an interview to applicants from global majority backgrounds who meet the essential criteria for the role.  Applicants are therefore asked to ensure they complete the Equalities Form when submitting their details in order that their application can be considered appropriately. Please refer to One25’s Recruitment Data Privacy Policy for more information.

We are happy to discuss any reasonable adjustments individuals may require once in post, but also during the application and interview process to make it as inclusive as possible. This could include (but is not limited to) different ways of applying, sharing interview questions in advance, or allowing more time for tasks during the interview.

Benefits:     Generous leave allowances: 33 days holiday inc. bank holidays; additional holiday linked with length of service, 2 days wellness leave; up to 13 additional days’ time off in lieu; plus, additional time off on any working days that fall during the Christmas and New Year closure.

Enhanced company sick pay

Enhanced maternity, adoption and paternity/partner pay

Access to Employee Assistance Programme

Access to HSF Health Plan

Mental Health Champions

Reflective practice sessions

Cycle Scheme

Opt-out pension scheme.

One25 are currently trialing a 4 Day Week. This means that staff work 20% less for the same salary following a successful probation period. It is a pilot and a decision about its continuation will be taken in May. With this in mind, we are highlighting it as a potential benefit, but not guaranteed.

Hours: 30 hours a week. Available working days are Monday to Friday and work pattern will be agreed with the successful candidate. There is a requirement to be available for occasional evening and weekend commitments, which can be taken back as time off in lieu.

Salary: £25,469.60 per annum pro-rata (£31,837 FTE)

Contract: Permanent

Location: This role will be a mixture of office-based (St Paul’s, Bristol) and homeworking. We are open to options around this.

Applications by: 12th March at 09:00

Ask us anything session: 3rd March 2026 at 12:30

Interviews: 18th / 19th March 2026

Start Date: As soon as possible

We know sometimes the ‘perfect candidate’ doesn’t exist, and that people can be put off applying for job if they don’t tick every box. If you’re excited about working for us, and have most of the skills or experience we’re looking for, please go ahead and apply. You could just be what we’re looking for!

We are recruiting for a family support worker and we would like to hear from you if you have a Level 3 qualification or substantial work experience related to social care, social work, family support or early help. The ideal candidate will also have experience working with children, adolescents and families and have knowledge of parenting skills.

The role of the  Family Support Worker is to directly support, maintain and develop the network around the child, liaising, building relationships and communicating between multiple agencies and multi-disciplinary roles, these include, the local authority, social workers, family members, carers and significant others and the child in placement.
Within the community, the role is closely linked with each child in placement and will closely work with the Community Director and the senior management team to ensure that it meets the therapeutic and educational needs and interests of each child. This will necessarily include working closely with professionals and developing their expertise in a psychoanalytic-systemic approach to care, education and treatment.
Responsibilities include:

• Ensure that plans for the process of assessment, co-ordination and delivery of placement and family support and transition plans are developed and managed on a day to day basis to agreed standards.
• Co-ordinate and facilitate contact arrangements, linking with networks and families in a manner which is integrated with the community’s existing relationship and contribute to and develop its professional effectiveness.
• Contribute to the holistic assessment of needs of children, families and networks.
• Devise and develop tailored packages of support based on assessment.

Childhood First is committed to safeguarding children. Appointments will be subject to a satisfactory DBS Disclosure and references.

FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery.

Based within the Wiltshire Domestic Abuse Service, the IDVA team work within a multi-agency system to provide a trauma responsive, person centered independent service for victims of domestic abuse, empowering choice through informed decision making.  You will hold a case load of high-risk victims, working proactively to support them and their families.

FearFree is committed to flexible and hybrid working and this role will be a mix of home based and office based, alongside requiring travel for multi-agency meetings and other deliverables.

FearFree is committed to flexible and hybrid working and this role will be a mix of home based and office based, alongside requiring travel for multi-agency meetings and other deliverables.

There is a requirement for evening working – approximately once per week to deliver group work interventions. There may be a requirement to work weekends. This is a fixed term contract until the end of December 2026.

Key Responsibilities

• Provide a high-quality service to those aged 13-25 at the highest risk.
• Provide practical and emotional support to service users, working jointly with them to carry out, implement and review needs assessments and support plans.
• Work closely with the children’s teams across Fearfree.
• To understand and work effectively within a multi-agency framework, consisting of the MARAC and local partnership responses to domestic abuse, in order to reduce the risk for service users and their families.
• Identify and assess the risks and needs of service users using an evidence-based risk identification checklist.
• Work with high-risk service users to help them access services, to keep them and their children safe.
• Advocate for high-risk service users with agencies who can help to address the domestic abuse.
• Understanding the role of all relevant statutory and non-statutory services available to service users and how your role fits into them.
• Providing information to service users in relation to legal options, housing, health and finance.
• Develop and maintain working relationships with all key agency partners to address the safety of high risk service users ensuring their needs are met and safety plans are coordinated particularly through the MARAC.
• Manage a case load ensuring each person receives the appropriate support, tailored to their needs.
• Support the empowerment of the service user - assisting people to recognise the features and dynamics of domestic abuse present in their situation, and help them regain control of their lives.
• Work within an understanding of child development and in ways which will be accessible and inclusive of children's individuals needs.
• Support service users to maintain existing accommodation and to advocate on their behalf, in order to access accommodation and additional support.
• To recognise, respect and address the needs of service users who face barriers when seeking help to access the service, including those from different ethnic and cultural backgrounds, LGBTQIA+ communities, disabled people, those with complex needs and other groups which services have found difficult to reach.
• Provide practical and emotional support in relation to criminal and civil remedies, housing, health, education, employment, welfare benefits, counselling, legal aid and children’s support.
• Accompany service users, when needed, to other relevant agencies and support them in their interactions with these agencies.
• Respect and value the diversity of the community in which the services work in, and recognise the needs and concerns of a diverse range of survivors ensuring the service is accessible to all.

Application

To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree.

There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged.

For information about the processing of your personal data at FearFree, please visit our website.

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

We are looking for a First Contact Navigator to support the smooth delivery of our support services for survivors by ensuring all referrals received by CRCC are managed sensitively and efficiently. The Navigator will act as the first point of contact for survivors and referrers alike and play a key role in ensuring those accessing support are able to do so in a way that is safe and meets their individual needs.

The Navigator will support survivors and/or their parents and carers through an initial risk and needs-led assessment process, ensuring the organisation has a good awareness of their circumstances. They will demonstrate a high level of empathy and care, offering initial support, information and advice to survivors and meeting any immediate needs prior to allocating individuals for ongoing support.

This post is part of a countywide ISVA team providing a pro-active service to children, young people and adult survivors of sexual violence and abuse, within and outside of the Criminal Justice System.

Please note: It is an occupational requirement that the post holder is female, in line with the Equality Act 2010, Schedule 9, Part 1, Paragraph 1.

Fat Macy's is looking for a Head of Programmes to lead the development and delivery of our programmes as the charity grows in response to increasing need for our services and a changing external landscape. This is a key role at a time of significant organisational development, offering the opportunity to shape how we work and how we support our beneficiaries in a truly meaningful way.

About Fat Macy's

Fat Macy's is a charity and social enterprise which supports individuals experiencing homelessness towards lasting and secure employment, resettlement, and overall better personal wellbeing. We deliver on this mission through our Milestone Programme, a 200-hours hospitality based skills and training initiative which consists of the Training Academy (50 hours) and real-life work experience (150 hours). On graduation from the Milestone Programme, beneficiaries receive access to a £1,500 Housing Deposit Award enabling a safe and sustainable transition into the private rental sector, and long-term, tailored employability, resettlement, and wellbeing support.

About The Role

As a new role within our organisation’s structure, the Head of Programmes position will be varied and evolving, with a strong focus on the line management and support of our front-line team, ensuring high-quality, consistent delivery across programmes. This role will line manage our Senior Employability & Engagement Officer and Programme Support Officer, and eventually lead on the recruitment and management of a dedicated Resettlement Officer role as funding allows. In the meantime, the Head of Programmes will provide our front-line resettlement support to beneficiaries.

Alongside this, the Head of Programmes will play a central role in driving continuous improvement, supporting growth, and contributing to the overall strategic development of the charity as it navigates change. As a member of the Senior Leadership Team, you will work directly with the Managing Director to ensure the charity is fulfilling its mission and achieving a high-level of impact.

Please see the recruitment pack for further information on duties and responsibilities.

Person Specification

We know there are great candidates who will not fit every criteria outlined or who have important skills we have not mentioned. If your experience looks different to what we have described below but you believe it is relevant to the role, please do not hesitate to apply.

Essential Criteria:

• At least 5 years of professional experience in the public or charity sectors, ideally in front-line service provision/support work and/or homelessness.
• Successful line-management experience, leading high-performing teams and embedding a culture of continuous improvement, professional development, and accountability.
• Track record of leading a programme of work and meeting key impact KPIs, metrics, and outcomes, including ongoing monitoring and evaluation.
• Strong communication and team-working skills coupled with solid organisation and attention to detail.
• Resilience and adaptability with the capability to work in a dynamic and agile environment involving significant contact with individuals living in temporary accommodation.
• Sound IT skills including confident use of Microsoft Office, Google Workspace and/or CRM systems/other databases.
• A commitment to equity, diversity, and inclusion.

Desirable Criteria:

• Experience of providing front-line resettlement support.
• Good working knowledge of relevant policy, legislation, and best practice  - benefits system, supported accommodation, safeguarding etc.

Join us and help transform lives.

We are looking to recruit a talented fundraising administrator who wants their work to make a real difference. In this pivotal role, you’ll be the backbone of our fundraising team, helping us secure the resources that change lives.  This is an exciting role that will work alongside our Fundraising and Legacy Administrator, and you’ll ensure that all our supporters, whether individuals or organisations, feel valued and appreciated, receiving superb customer care.  

As first point of contact for enquiries, you’ll take pride in ensuring that every donation is accurately logged and processed flawlessly and that all enquiries are managed with care.  A team-player, you’ll thrive in supporting your line management and recognise the opportunity to be part of something meaningful.

Please refer to the job description for further information.

In your cv and cover letter please outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history.

The Centre is an equal opportunities employer.  We are always looking for talented people from all backgrounds to join us and help improve the lives of homeless young people, insecurely housed families and their children.  We particularly want to encourage people from under-represented groups in the not-for-profit sector to step forward and apply to work with us. We require our staff to recognise the valuable role that volunteers play in our work and to welcome and support volunteers with whom they work.

We are committed to safeguarding and promoting the welfare of children. We require job applicants, staff and volunteers to complete a criminal records self-declaration and to undertake a basic DBS check for this role.

Applicants must have the right to work in the UK. We are unable to sponsor visas.

Benefits

· 26 days’ leave, rising to 28 days’ leave after two years’ service (pro rata for part time staff)

· Discretionary wellbeing and celebratory days

· Workplace pension scheme and we’ll match employee contributions up to a maximum of 6%

· Life assurance cover (after probation passed)

· Employee assistance programme

· Season ticket loan

· Training and development opportunities

· Access to Blue Light Card discounts

First interviews: 26 March and 30 March 2026

The purpose of this role is to bring together two of FareShare South West’s (FSSW) most critical functions — community membership and food supply — to help transform our current impact, rescuing and sharing food for million more meals. The post holder will lead the development and implementation of both the membership and food strategies, ensuring our membership offer is responsive to community need, operational capacity and the changing landscape of surplus food.

This role is responsible for building and sustaining strong regional and national food partnerships, aligning supply with member demand, and ensuring food reaches the highest priority organisations. The post holder will lead and develop expert teams, strengthen cross-departmental collaboration, and drive service improvements, innovation and growth.

As a key member of the Wider Senior Leadership Team (SLT), the role ensures robust governance, accountability and performance across membership and food, contributing to
organisational strategy, financial sustainability and long-term impact for communities across the South West.

1) Strategic Leadership & Governance

• Provide visible, values-led leadership with clear accountability to the CEO and Board; ensuring teams are aligned behind a consistent culture and change agenda.
• Lead the creation and implementation of the membership and food strategies; delivering to budget, achieving ambitious targets, and embedding innovation for long-term growth.
• Contribute to the wider organisational strategy. Work with the CEO/SLT to set annual budgets and reforecasts, providing regular financial, key performance indicators (KPIs) and narrative reports to the CEO and Board.
• Lead the development and introduction of emerging surplus food types e.g., frozen food, re-labelling, catering packs into our operation, ensuring this is fully aligned across membership, food and operations teams.
• Identify and mitigate risks across the organisation, working with the Wider SLT to maintain an up-to-date risk register.
• Support the Deputy CEO to prepare timely inputs for the audited accounts and impact report and attend finance subcommittee meetings as required.
• Act as a passionate advocate of FareShare South West, representing the organisation confidently to internal and external stakeholders.
• Strengthen alignment between the membership and food teams by identifying and implementing innovative, effective solutions to ensure food reaches the highest priority organisations.

2) Food Partners and Supply

• With support from the CEO, lead on the key relationship with the national partner FareShare and The Felix Project, ensuring food supply is maximised and aligned with organisational needs.
• Be accountable for all incoming food supply, including national (70-75% of our total supply via FareShare and The Felix Project) and locally sourced (25-30%).
• Raise awareness of FSSW’s capability to redistribute surplus food and, with support from our communications team, position the organisation as the surplus food partner of choice in the region, leading on food campaigns, external activity, networks and events.
• Working with the Food Manager, maintain and grow local food partnerships across the South West to secure supply aligned with infrastructure, growth plans and community need—taking the lead on stewarding key suppliers and maintaining accurate records.
• Be accountable for food safety and compliance across the organisation, including product recalls, legislation changes, liaison with national partners and the Health and Safety consultant.
• Work closely with both the food and fundraising teams to develop and deliver a gleaning programme across the organisation.
• Work closely with the operations team to ensure all incoming food is compliant, within capacity limits, and aligned to local operational realities.
• Be accountable for key food related projects and reporting for relevant funders, working with the Finance Manager to ensure accurate procurement data.
• Be accountable for the food pipeline and for managing internal and external communications related to food availability, allocation, planning and future growth.

3) Community Membership Development

• Establish a refreshed, high value membership service and value proposition, aligned to surplus food supply, logistics capacity and community need.
• Ensure the membership team implements a data-driven strategy for recruitment and retention, incorporating member feedback, root cause analysis and performance insights.
• Develop and lead long-term, strategic partnerships aligned with the current and future needs of the membership programme, representing the organisation in South West networks relevant to FSSW’s mission.
• Work with the CEO and SLT to develop and scale membership programmes across regions (e.g., Crisis Resilience Fund).
• Lead efforts to reduce food waste across the organisation through improved membership offerings, bolt-on memberships and direct delivery models.
• Maintain a strong, collaborative relationship across the FareShare network, capturing and sharing best practice within membership development.
• Support major, complex development projects across the organisation (particularly those involving membership and food teams), ensuring inclusive working with internal teams and providing supporting business plans and financial forecasts.
• Be accountable for the quality and compliance of the membership CRM (Salesforce), ensuring accurate data for internal use and funder reporting.
• Develop metrics to support effective food allocation, and to manage current and future demand in line with logistics capacity.

4) People and Culture Management

• Lead, coach and develop managers and teams within your department and oversee their recruitment, appraisals, supervision, wellbeing and professional development.
• Build a collaborative, high performing culture across the membership and food teams, working closely with operations and volunteering.
• Champion values-led leadership and effective cross-departmental communication.
• Promote an inclusive, supportive and purpose-driven culture that motivates staff to contribute to the charity’s mission.
• Model and promote safe working behaviours across both functions, ensuring food safety conversations are part of everyday management.

Health, Safety & Compliance

• Ensure risk assessments, safe systems of work, and training are in place and reviewed regularly across food and membership functions.
• Ensure compliance with FareShare UK standards, the Health and Safety at Work Act, Food Safety and Hygiene Regulations.
• Ensure teams understand and comply with organisational policies, food safety requirements, health and safety legislation and safeguarding responsibilities.
• Working alongside the Head of Operations, lead regular food safety briefings and toolbox talks to reinforce safe behaviours and encourage open reporting.

Person Specification
Essential Criteria

• Proven leadership experience, including building high-performing teams.
• Experience in a food, logistics, FMCG (fast-moving consumer goods) or operational supply-chain environment.
• Strong analytical and organisational skills, with confidence using data to inform decisions, manage budgets and track performance.
• Excellent communication and relationship-building skills, able to influence and collaborate effectively with internal and external stakeholders.

Desirable Criteria

• Knowledge of food safety, health & safety and regulatory requirements relevant to food handling and redistribution.
• Experience working in a charity, social enterprise or purpose-driven environment, with an understanding of community need and social impact.
• Familiarity with CRM systems (e.g., Salesforce) and confidence using digital tools to improve service delivery.
• Experience working cross-functionally, aligning teams around shared goals and improving processes between departments.
• Understanding of customer journeys or service-user engagement.

School Wellbeing Practitioner

Charterhouse
Godalming, Surrey

New
Salary: Competitive
Job type: Part Time, Permanent
Apply by: 11 March 2026

Job overview

School Wellbeing Practitioner

Charterhouse, Godalming, Surrey
Start Date: As soon as possible
Contract: Part‑time, term‑time plus
Closing Date: 9am, Wednesday 11 March 2026
Interviews: Week commencing 16 March 2026

Join a School Where Kindness Leads Everything We Do

Charterhouse is a remarkable place to live, learn and work. Set within a stunning 250‑acre campus, our community is united by a shared commitment to kindness, belonging and educational excellence. As we continue to build a world‑class, future‑ready school, we are looking for people who share our values and want to make a meaningful difference in the lives of young people.

We are seeking a dedicated School Wellbeing Practitioner to join our Wellbeing & Inclusion team. This is a vital, pupil‑centred role supporting emotional health, early intervention and the wider wellbeing culture of the School.

As described in the job specification, “Reporting to the Director of Wellbeing & Inclusion, the School Wellbeing Practitioner (SWP) is a clinical, whole-school post supporting pupils with emotional and wellbeing needs.”

About the Role

The School Wellbeing Practitioner will play a key role in supporting pupils’ emotional wellbeing through:

• High‑quality wellbeing assessments and goal‑focused support
• Evidence‑based therapeutic interventions, including guided self‑help and low‑intensity CBT‑informed approaches
• Acting as a first point of contact for referrals and drop‑ins
• Early identification of emerging needs and proactive intervention
• Collaborative work with pastoral, safeguarding, health, SEND and academic teams
• Contributing to wellbeing initiatives, workshops, assemblies and themed events
• Maintaining accurate clinical records and upholding safeguarding responsibilities

This role has no direct reports and works closely with pupils, staff and families across the Charterhouse Family of Schools.

About You

We are looking for someone who is compassionate, reflective and committed to supporting young people.

Essential requirements include:

• Graduate‑level qualification in Counselling, Psychotherapy, Mental Health Nursing or Psychology
• Membership of BACP, UKCP, BPS or CQC
• Therapeutic experience with children, young people or adults
• Understanding of emotional, social and developmental needs
• Excellent communication skills and the ability to build trusting relationships
• Calm, flexible and proactive approach
• Commitment to ethical practice and ongoing professional development

Desirable:

• Experience in an educational setting
• Experience in a boarding school environment
• Experience delivering workshops or group wellbeing sessions

Why Work at Charterhouse?

Charterhouse offers a vibrant, inclusive and ambitious working environment, complemented by an excellent benefits package, including:

• Competitive contributory pension scheme
• Private medical insurance (subject to eligibility)
• Medicash health plan
• Employee Assistance Programme
• School fee remission (eligibility applies)
• Free lunches during working hours
• Free on‑site parking
• Access to the School Sports Centre and 9‑hole golf course
• Cycle to Work and electric vehicle salary sacrifice schemes
• Invitations to concerts, productions and school events
• Extensive professional development opportunities

Our culture is one of welcome, acceptance and continuous growth — a place where staff and pupils alike can flourish.

How to Apply

Applications should be submitted via the Charterhouse website under Employment Opportunities, following the School’s safer recruitment procedures. You will be able to register, complete the application form and upload your CV.

Early applications are warmly encouraged, and shortlisted candidates may be invited to interview before the closing date.

All appointments are subject to an enhanced Criminal Record check and child protection screening.

SV 2has been supporting victims and survivors of sexual abuse since 1994, and today provides a range of services to anyone in Derbyshire and Derby City who has experienced sexual abuse, assault or violence, including their friends and family members. We support people irrespective of age, gender or when the abuse occurred.

We're looking for a highly motivated ISVA (Independent Sexual Violence Advisor) to work across Derbyshire. The role will support people aged 18 and over who have experienced sexual abuse or rape at any point. The successful candidate with join our friendly, professional and passionate team, working across Derbyshire remotely and in person.

You might be the right person for the role if you have:

· At least one year’s experience in managing complex client cases

· Experience of building relationships with partner services and other professionals

· Knowledge of issues affecting victims of sexual violence and abuse

· Experience in delivering services in a confidential environment

· Driving licence and access to a car with business insurance

· Knowledge and experience in relation to the Safeguarding of Vulnerable Adults and Children

We're keen to hear from you if you are looking for a new challenge.

In exchange we offer a competitive salary which increases on qualification, 27 days annual leave plus bank holidays and a comprehensive employee wellbeing service.

Our hybrid working policy is based on doing what's best for our clients, our services and our people, so we would expect you to be on site for at least half of your working week.

This role is subject to Enhanced DBS certification and Police Vetting due to the nature of our services. You can find out more about our recruitment of ex-offenders policy by contacting us

Closing date for completed applications is Midnight on 22nd March. If application is successful, interviews will be held W/C 30th March

Job Types: Part-time, Permanent

Part-time hours: 30 per week

Salary: Unqualified Salary is £20,283 (0.8 FTE) Increasing to £22,783 (0.8 FTE )per annum once qualified 27 days, plus bank holidays, leave per annum, pro rata 

Benefits:

Additional leave

Company pension

Flexitime

On-site parking

Sick pay

Schedule:

Day shift

Flexitime

Tuesday - Friday

No weekends

Work Location; In person, Derbyshire 

Experience: casework , min one year preferred

Application deadline: Midnight 22nd February 2026

We are seeking a talented individual to join our ambitious team, championing the wellbeing of the young patients, families and staff through a high-quality programme of visual arts, music, performance and cultural activity at Bristol Children’s Hospital and St Michael’s Neonatal Intensive Care Unit. This role is for 7 hours a week.

You will be an excellent communicator, able to build trusted working relationships across the hospital, particularly with the Play team and Hospital School, alongside clinical and non-clinical colleagues, to ensure the effective planning and delivery of The Grand Appeal’s annual arts programme.

You will bring genuine passion for the arts and a strong belief in their therapeutic value in a children’s healthcare setting and will be committed to creating opportunities for children and families to experience joy, distraction, comfort and connection by recognising that enriching cultural experiences can play a meaningful role alongside clinical care.