Service support officer jobs

Robertson Bell is pleased to be supporting NSPCC in their search for a Financial Accounting & Control Manager to join their Finance & Procurement team on a permanent basis. NSPCC are the UK’s leading children’s charity, committed to ending cruelty to children and ensuring every childhood is safe and supported. They have been working to protect children for over 100 years, providing services, advice, and campaigning for change.

The Financial Accounting & Control Manager will report into the Head of Central Finance and lead a team of four, overseeing primary ledgers, balance sheet reconciliations, statutory accounts production, tax compliance, and treasury management. The postholder will be responsible for ensuring operational effectiveness and technical compliance across financial processes, while providing high-quality financial advice and guidance to colleagues across the organisation.

The organisation:

From their campaigns to their services, the NSPCC strive to make a difference in everything they do. They work with schools, provide support and advice for families and deliver therapeutic services. They undertake ground-breaking research, campaign for change, and run two free helplines providing support and advice: Childline (for children and young people) and Helpline (for adults seeking advice). Between 2016 and 2021, they helped make 6.6 million children safer from abuse - but they won’t stop until they stop child abuse and neglect altogether.

The key duties of this Financial Accounting & Control Manager will be:

• Lead the production of consolidated statutory accounts for NSPCC and its subsidiaries, ensuring compliance with SORP and accounting standards.
• Implement, monitor, and enforce internal financial controls to ensure integrity of ledger and reporting.
• Manage VAT, direct tax, and corporate tax compliance, including planning, returns, and negotiations with HMRC.
• Oversee cash flow monitoring and treasury management, including investment and banking relationships.
• Critically evaluate and improve financial processes, documenting procedures and ensuring adherence across the team.
• Manage month-end and year-end close processes, balance sheet reconciliations, and financial reporting.
• Lead and develop a team of Financial Accountants and Finance Officers, ensuring workload management and staff development.

The successful candidate will have:

• A CCAB-qualified accountancy qualification with experience in a complex financial environment.
• Experience producing consolidated statutory accounts and managing external audits, ideally within the charity sector.
• Proven experience in implementing, documenting, and enforcing financial controls.
• Experience managing, developing, and motivating a small team.
• Strong attention to detail, excellent communication skills, and the ability to convey financial information to non-finance colleagues.
• A proactive and solution-focused approach with experience of process improvement and compliance initiatives.

By joining NSPCC, you will have the opportunity to work for an influential organisation making a real difference to children’s lives.

This role will be based out of their offices near Liverpool Street, with two days per week required in the office and the remaining days remote. The salary on offer is £53,623 to £62,629 plus £3,366 London Weighting Allowance. Applications are being reviewed daily, so submit your CV for consideration ASAP to ensure you don’t miss out!

Facilities Officer / Office Administrator

Part Time, 25 hours per week (10:00 – 15:00 Mon -Fri) Permanent

Salary: £32,623 pro-rata (£23,302)

Location: Farringdon

MLC Partners are actively seeking a highly organised and proactive Facilities Officer/Office Administrator for a national, renowned charity – Turn2us. The purpose of this role is to ensure the smooth running of their lovely offices whilst acting as their Chief Fire Warden and First Aid Officer.

Within this role, you will be responsible for providing friendly services to all staff and visitors, maintain a safe, tidy and well organised office environment, keep abreast of all service provider/supplier management and carry out all health and safely and general office administration functions as required. This is an excellent opportunity to work with a meaningful and impactful charity in a superb location, amongst a friendly team, taking responsibility for their new, modern offices.

Responsibilities will include, but not limited to;

Office Administration:

• Maintain and update the Turn2us Office Handbook.
• Manage the shared Facilities mailbox and coordinate any requests.
• Manage the shared electronic diary and meeting room bookings.
• Support archiving, shredding, printing and photocopying needs.
• Manage stationery, kitchen and office supplies; order items when stock is low.
• Maintain an up-to-date list of approved suppliers and contractors.
• Support onboarding administrative tasks for new staff or volunteers (e.g., building access, induction to provide emergency information).
• Manage incoming and outgoing posts/deliveries, including the franking machine.
• Monitor the charity’s complaints inbox, referring messages to the appropriate members of staff and logging the charity’s responses

Workspace and facilities management:

• Ensure all workspaces and common areas are tidy, organised and compliant with office cleanliness and safety standards.
• Conduct daily walk-through checks to identify any issues with equipment, furniture, office fittings or cleanliness.
• Report faulty or damaged equipment promptly to the IT team and log issues for follow-up.
• Coordinate cleaning and all maintenance visits with approved suppliers.
• Liaise with building management for all building regulatory checks and emergency drills.
• Coordinate key annual and quarterly staff social events: 4x Office Chill Afternoons, Summer Staff Gathering and End of Year celebrations.
• Support the organisation of large group meetings/gatherings, including room set-up and refreshments.
• Office plants care and maintenance.

Health and Safety Administration:

• Organise health and safety inductions for new starters.
• As the Primary Fire Warden ensure enough fire wardens are trained and provide general fire safety information for all staff.
• Support fire safety processes such as weekly fire-alarm test results and ensuring fire-safety documentation is up to date.
• As the Primary First Aid Officer ensure enough first aiders are trained and maintain up to date staff medical records.
• Maintain office first aid kits and accident records.
• Assist with office-specific risk assessments under guidance from senior staff, including assisting with risk assessment maintenance on the health & safety platform
• Maintain inventories cleaning materials, and small electrical appliances.
• Ensure all office signage are clear and up to date with correct information.
• Organise annual site visits and equipment servicing where relevant (e.g., fire extinguishers, PAT testing, health & safety site visit).

Successful applicants should have previous experience in office management and /or administration, experience maintaining administrative systems and records and experience in health and safety administration.

As a minimum, you will be able to demonstrate the following skills and attributes:

• Strong organisation and time-management skills; able to prioritise tasks and meet deadlines.
• Excellent verbal and written communication skills.
• Confident in using Microsoft 365 (Outlook, Word, Excel, SharePoint).
• Able to work independently and take initiative while also being a supportive team member.
• Friendly, approachable, and comfortable interacting with a wide range of people.
• High attention to detail and a proactive approach to keeping spaces tidy and functional.
• A commitment to safeguarding and a willingness to undertake required checks/training.

How to Apply/Interview dates

To express your interest or request the full candidate briefing pack, please contact Tess at MLC directly or submit your application via the link provided.

We particularly welcome applications from individuals with lived experience of financial insecurity or those from underrepresented communities, including Black, Asian and minoritised ethnic groups, disabled people, and LGBTQIA+ individuals.

Closing date of applications: 2nd January 2026

1st stage interviews: w/c 12th January (online)

2nd stage interviews: s/c 19th January (in-person)

This role will support the Director of Internal Development & Culture with the implementation of plans and projects within StreetGames. The work of the role will be varied and include administrative support to the internal meeting approaches of the organisation, coordinating the delivery of internal communications and managing project work across the themed areas of responsibility held by the Director. These themes include internal communications, environmental sustainability, continuous learning, people development and Equality, Equity, Diversity, Inclusion and Belonging (EEDIB).

1.To provide administrative and project support to the Director of Internal Development & Culture

2.Co-ordinate the effectiveness of cross-organisational meeting structures, ensuring they function effectively through managing availability, booking meeting space and arranging meeting logistics, alongside sharing follow up information and actions.

3.To project manage the work on focus areas within the portfolio of the Director of Internal Development & Culture, including but not limited to continuous learning, people development, EEDIB, environmental sustainability, 

4.To coordinate effective internal communications, including producing materials, further developing the StreetGames Intranet and SharePoint sites and constructing and editing StreetGames internal newsletters and bulletins.

5.To communicate with a range of team members across all levels within StreetGames and provide a consistently high level of support to aspects of the internal workings of the organisation.

6.To use IT tools to ensure that StreetGames functions effectively and efficiently, working closely with the StreetGames IT Manager on implementation as appropriate.

7.To co-ordinate the planning and delivery of StreetGames internal events including Full Staff Meetings and Briefings.

8.To work in collaboration with the Business Support and Governance Team to ensure a seamless connection between internal and external meetings.

Direct Marketing and Acquisition Officer

Hours: Full-time (34.5 hours per week)

Location: Hybrid (40% working from the office in Leeds)

Salary: £30,800 - £32,300

Contract: Permanent

DBS: Required

About us

​At Epilepsy Action we are inclusive, ambitious, supportive, and committed to creating a world without limits for people with epilepsy. ​

​As we achieve the goals in our 2024 - 2030 strategy we are excited to welcome a Direct Marketing and Acquisition Officer to our passionate, supportive and committed team.​

We understand the importance of a work life balance, and that's why we have a number of ways to support our people to achieve this. By operating a flexible and supportive approach, we empower people to work in a way that suits them that also meets the need of the charity.​

If you are interested in building a career you can be proud of in an inclusive and ambitious organisation we might have the role for you!

​​

About the role

We’re seeking a Direct Marketing and Acquisition Officer to join our high-performing fundraising team.

2025 was our best year yet for income and this role is pivotal in helping us to take the next step in growing our supporter base and future income.

This new role will be responsible for planning and delivering multi-channel campaigns to recruit regular donors, using data-led insights, audience segmentation, and performance tracking to optimise activity across digital, direct mail, telemarketing, and face-to-face channels.

The role will also focus on growing our lottery programme, converting new players into regular supporters, and developing retention strategies that maximise long-term commitment and lifetime value.

​

Key responsibilities:

• Deliver effective multi-channel acquisition campaigns across digital and offline channels.
• Lead and grow our lottery programme, managing promotional campaigns, partner relationships, and retention strategies.
• Develop and implement supporter retention strategies to engage both new and existing supporters.
• Work with the Digital Engagement and Communications team to create engaging content and calls to action.
• Analyse campaign performance and supporter data to optimise acquisition strategies.
• Ensure compliance with fundraising regulations, GDPR, and marketing standards.
• Build strong relationships with supporters, agencies, and partners.​

At Epilepsy Action we recognise the power of collaboration and teamwork, so our team members with hybrid contracts can expect to work a minimum of 40% at our office in Leeds. On average this is 2 days a week, normally on Mondays and Thursdays, for full-time employees. The expectation to collaborate face-to-face is driven in part by your role and the activities you need to do which may vary from time to time, so you will need to work in a flexible way to help us create a world without limits for people with epilepsy

About you

We’re looking for an ambitious and energetic fundraiser who is:​

• Experienced in supporter acquisition, marketing, or fundraising, with proven success in direct marketing campaigns.
• Skilled in direct marketing, campaign planning, and copywriting.
• Confident in interpreting data and translating insights into action.
• Familiar with CRM systems and digital tools (e.g. email platforms, social media ads).
• Organised, detail-oriented, and able to work to tight deadlines.
• A strong communicator with excellent interpersonal skills.​

Experience with Click Dimensions, Dataro, Microsoft Dynamics, and knowledge of fundraising regulations would be a bonus!

​​

Why join us?

If you want to:​

• Be part of a charity that makes a real difference to people’s lives.
• Work in a supportive, ambitious, and inclusive environment and team
• Take on opportunities for professional development and growth.

​This is the role for you.​

​​​

Interested?

If you are interested click apply and you will be redirected our careers site to complete your application.​

Closing Date: Friday 30th January at 10am

Informal Chat: Week commencing 2nd February

Interviews: Week commencing 9th February​

We reserve the right to close this vacancy early if we receive a high volume of applications therefore early applications are advised.

Our client brings joy and laughter to seriously ill children in NHS hospitals and hospices across the country. Through in-person and virtual visits and events, the Charity's entertainers; from magicians to musicians, artists, fairies and therapy dogs, enhance wellbeing and help young patients and their families cope with the pain and anxiety of serious illness and hospitalisation. Our client is looking for a Fundraising & Events Officer to join their growing, values-led team.

Fundraising & Events Officer

Full time, 37.5 hours per week

London (N5) - minimum of three days in the office (Monday, Tuesday and Thursday)

£30,000

The Fundraising & Events Officer will help deliver a programme of successful fundraising and cultivation events, including the Charity's challenge events, annual golf day, comedy night, and dedicated industry dinners while providing excellent stewardship to supporters and partners. You'll also collaborate closely with the wider Fundraising Team to support various income streams, bringing creativity, meticulous attention to detail, and a proactive approach to making each event as impactful as possible.

Reporting to the Corporate Partnership Manager, you will plan, organise and deliver events from conception through to evaluation. This will include managing event budgets, sourcing prizes, coordinating suppliers (including photographers and entertainers), liaising with invitees to maximise attendance, and working with the Head of Marketing to promote events across social media and event webpages. Alongside events delivery, you'll support corporate partnerships and volunteering, providing high-quality stewardship to corporate partners, attending and supporting corporate volunteering activity, and helping deliver Spread a Smile's volunteering programme during peak periods (particularly Christmas). You'll also assist with securing Gifts in Kind, especially seasonal or event-related items, and play an active role in supporting the organisation's culture and wider activities.

The successful candidate will bring proven experience of planning and executing successful events end-to-end, strong project management skills and attention to detail, and confidence juggling multiple deadlines. You'll be an excellent relationship-builder with strong written and verbal communication skills, comfortable engaging a wide range of stakeholders (donors, volunteers, staff, and suppliers). Most importantly, you'll enjoy working collaboratively as part of a small team, bringing great attention to detail and a passion for putting together great supporter experiences, alongside resilience and calm problem-solving when plans change.

How to Apply

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.

To apply, please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

About us:

Drinkaware is a leading charity concerned with reducing harm from alcohol. We do this by providing impartial, evidence-based information, advice, and practical resources; raising awareness of alcohol harms; and working in partnership with others to deliver change through our tools and interventions. The Trust is funded primarily through voluntary, unrestricted donations from alcohol producers, wholesalers, and on- and off-trade retailers, but acts entirely independently.

If you’re passionate about making a difference and thrive in a role where no two days are the same, we’d love to hear from you.

_____________________________________________________________________________

About the role:

As our Operational Development Lead, you’ll play a pivotal role in designing and delivering high-quality, evidence-based interventions and services that reduce alcohol-related harm. Working closely with colleagues across the organisation, you’ll ensure our programmes are inclusive, impactful, and grounded in behavioural science.

Your responsibilities will include:

• Leading the design and delivery of harm reduction interventions and prevention.
• Driving operational planning and ensuring interventions align with public health objectives.
• Embedding quality assurance, safeguarding, and compliance across all programmes.
• Collaborating with teams including Digital, Marketing, Research, and Partnerships to deliver effective services.
• Representing Drinkaware externally with stakeholders, funders, and public health bodies.

This role also includes line management of two team members and offers the opportunity to influence strategic direction while maintaining hands-on delivery.

_____________________________________________________________________________

About you:

We welcome applicants from all backgrounds and experiences. You’ll bring:

• Strong operational leadership experience in the charity, public health, or related sectors.
• Expertise in alcohol harm reduction and prevention approaches.
• Experience designing and implementing evidence-based interventions.
• Excellent communication skills and the ability to translate complex information into clear, accessible content.
• A collaborative mindset and confidence working across multiple teams.

Qualifications in psychology, public health, or behavioural science are desirable but not essential. We are keen to see applicants with certificates in Motivational Interviewing, CBT or other relevant therapeutic approaches relating to alcohol harm reduction or prevention. If you meet most of the criteria and are excited about the role, we encourage you to apply.

_____________________________________________________________________________

Why join us?

At Drinkaware, we value our people and offer a supportive, inclusive environment where everyone can thrive. You’ll enjoy:

• Hybrid Working (two days a week in the office)
• 30 days annual leave (plus Bank Holidays)
• Bupa health cover
• Matched company pension scheme
• Life assurance cover
• Wellbeing and learning grants
• Perks and discounts platform

…and more.

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Ready to make an impact?

Apply today and help us work together to reduce alcohol harm across the UK.

For full information please refer to the attached job description, our applicant privacy policy and read more about Drinkaware on our website.

All candidates must be eligible to work in the UK and provide proof of your right to work in the UK.

Closing date: 9am Monday 12 January 2026

Expected Interview date: 30 January & 2 February

We are committed to equality, diversity, and inclusion and welcome applications from all communities. If you need adjustments during the recruitment process, please let us know.

No agency support is required

£32,888 pa + 7% pension contribution   

Shrewsbury, Shropshire   

1x full time, permanent 

1x full time, maternity cover - starting date of 1 April 2026 (expected 9 months)

   

Closing date 12noon on 26th January 

Interviews will be held in February 

We're looking for two people to take a leading role in the management of our nature reserves, to help us maintain them in good ecological condition and develop them as safe & inspiring places for public access, education, research and demonstration.  As Senior Reserves Officer, you’ll work closely with the Head of Reserves to plan and deliver habitat management and monitoring on your allocated sites, particularly through volunteers, graziers and contractors. 

For the permanent role, we are keen to hear from those who have experience of engaging local communities and particularly hard-to-reach groups to access green spaces and nature reserves.  

What you will bring to the role:   

· Experience of habitat and estate management including inspections, planning and directing work  

· Experience of managing projects for wildlife, including budget management  

· Experience of supporting & directing colleagues, such as a mentoring or coaching role  

· A passion for wildlife & nature  

· A personable manner and the ability to work with a wide range of people  

· Previous experience of managing and motivating volunteer groups  

· Previous experience of supervision of contractors  

Due to the nature of the role a UK Driving Licence is required.  

The Trust is committed to building an equal, diverse and inclusive workforce we encourage applications from a diverse range of suitably qualified candidates.  Please let us know if you require any adjustments to make our recruitment process more accessible.

Why work for us - benefits we offer:   

· 25 days holiday plus Bank Holidays and Service related holiday (pro-rated for part time staff)  

· Salary sacrifice benefits  

· Life assurance  

· Generous pension - company contribution 7%, employee contribution 3%  

· Enhanced Sick Pay  

· Flexible working policy  

· Employee Assistance Programme  

· Staff discounts  

· Employee away days  

· Enhanced pay for maternity and adoption leave  

· Coaching 

· Support with training and development to assist career progression

· Inclusive & supportive work atmosphere

   

Safeguarding: 

   

Shropshire Wildlife Trust is committed to safeguarding and promoting the welfare of children and adults at risk. For applicable roles, applicants must be willing to undergo reference checks with past employers and Disclosure and Barring Service checks at the appropriate level     

No enquiries from agencies or for further advertising will be taken. 

About us:   

Shropshire Wildlife Trust (SWT) has a vision of a thriving natural world, where Shropshire's wildlife and natural habitats play a valued role in addressing the climate and ecological emergencies, and people are inspired and empowered to take action for nature. We combine projects across Shropshire (including Telford & Wrekin) with advocacy and campaigning to restore nature and to engage people. We manage over 40 nature reserves and have almost 50 staff, 300 volunteers, and over 9000 members. SWT is an autonomous charity, but we are increasingly working collectively, as part of The Wildlife Trusts (TWT), to ensure that our local actions have a national impact and help to address global issues.  

Job Title: Independent Domestic Violence Advocate (IDVA)

Location: Warwickshire
Salary: £25,857.12 per annum
Contract type: Full-time, Permanent

Hours: 37.5

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as an Independent Domestic Violence Advocate supporting women and children who are impacted by domestic violence. You will work closely with victims of domestic abuse from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse at the highest risk and their children.

The role will be part of increasing the ability of partner agencies to recognize, reject and respond appropriately and safely to all forms of gender-based violence (including domestic violence, sexual, financial, and emotional abuse, female genital mutilation, forced marriage and honor-based violence).

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing date: 9.00am on 12 January 2026

Interview date: 22 January 2026

Location: HMP Wymott
Department: Prison delivery
Salary: £11,310 per annum
Hours: 14 hours (2 days a week)
Contract Type: Fixed Term Contract
 
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
 
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Wymott. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.
 
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
 
This role is a fixed term role until 31st December 2026 with the opportunity to be made permanent subject to contract renewal.
 
The role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
 
?We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
 
Please note this role is subject to contract award
?Interviews are planned 22nd January 2026
 
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
 
REF-225 712

What you’ll be doing 

• Leading a high performing team, providing organisational leadership and working with colleagues across the organisation to ensure we achieve our shared aims. 

• Leading the Marketing team’s programme of brand building in our hospitals, local areas, across London, and beyond, ensuring our targeting strategy and measurement is rooted in insight, effective and good value for money; and together with our Creative team provide creative leadership and direction.   

• Driving our programme of marketing intelligence and measuring marketing effectiveness. 

• Working with teams across the organisation on the implementation of our messaging framework and updates to our visual identity. 

Who we’re looking for 

• A marketing expert who has developed, led and measured marketing strategies.  

• An outstanding creative with a deep understanding of brand management, messaging and copy development. 

• A team leader and team player with excellent communication skills who thrives on working with teams across the organisation to achieve shared goals. 

What we offer  

• Hybrid working between home and Chelsea with occasional travel to Sutton. 

• Flexible working around our core hours of 10am to 4pm 

• 27 days annual leave rising with length of service 

• Up to 6% employer contributions subject to matched contribution from you (increasing with length of service) 

• Training, support and development opportunities 

• Access to the blue light discount scheme and other discounts opportunities 

• Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more 

• Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes 

Inclusion matters  

We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life. 

If this sounds like the opportunity for you, we’d love to hear from you. 

Please apply with a CV and cover letter of no more than 2 pages, setting out how you meet the criteria in the person specification. 

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications is received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications. 

Migrants Organise is seeking an experienced and values-driven Co-Director to join our leadership team and work closely with our CEO and the Senior Leadership Team (SLT) to strengthen Migrants Organise’s organisational infrastructure, support growth and sustainability.

This is a pivotal leadership role that combines strategic vision, grassroots solidarity movement building with hands-on management. The Co-Director will contribute to key aspects of organisational development, including strategic leadership, fundraising and financial management, staff management and development, governance, and capacity building of our grassroots membership to ensure that our mission and movement values are reflected in our internal systems, culture and external impact.

The University of Oxford aims to lead the world in research and education for the benefit of society both in the UK and globally. Philanthropy plays a critical role in enabling Oxford to maintain and build on its status as a world-class centre of learning.  The Development and Alumni Engagement Office (DAE) at the University of Oxford has been successful in raising funds from a broad, international range of donors. All support enables the University to achieve its key aims of advancing excellence in research and teaching.

Within DAE, the Foundations and Corporations team is a pan-University fundraising team focused on building and maintaining successful philanthropic relationships for the University’s priorities. Funding secured supports posts and key research areas such as the environment, health and societal challenges, as well as scholarship support for postgraduate students. We work closely with our colleagues in specialist fundraising teams as well as those in business partnerships, innovation teams and research services. 

This is an exciting time to join our Development and Alumni engagement team. The role of Senior Development Executive – Foundations and Corporations will support the University to establish and grow new philanthropic relationships with charitable trusts, foundations and corporations across a range of subject areas and themes, from global health and climate change, to civil society and the role of AI. Funding secured will support capital projects, academic posts, innovative research and enable talented students to undertake further studies at Oxford. To achieve this, you will have the support of excellent colleagues across DAE as well as wider academic, departmental and professional service staff at Oxford.

About you

You are an experienced philanthropic fundraiser with a strong track record of securing major gifts, a confident approach and the ability to think creatively. Your ability to build rapport and relationships swiftly will enable you to lead on major gift fundraising (securing donations of £500k-£1m+), working with a range of donors (corporates, trusts and foundations). Your ability to establish credibility and foster trust across a wide range of internal and external stakeholders will be key to your success. Your strong experience of building philanthropic partnerships with organisation donors will be key. Experience of work in higher education is desirable. Above all, you will share Oxford’s mission and be driven to create meaningful impact through philanthropy.

What We Offer

Your happiness and wellbeing at work matters to us, so we offer a range of family friendly and financial benefits including:

· Flexible hybrid working

· An excellent contributory pension scheme

· 38 days annual leave

· Membership to CASE

· Training and development opportunities

· A comprehensive range of childcare services

· Family leave schemes

· Cycle loan scheme

· Membership to a variety of social and sports clubs

· Discounted bus travel and Season Ticket travel loan

You could be helping to deliver philanthropic support that funds breakthroughs in science and health, enables new public policy and interventions, or facilitates education for the next generation of leaders in their fields. If this sounds like the kind of challenge you’ve been looking for, we’d love to hear from you.

Application process:

· Click the link to ‘Apply’ and follow the on-screen instructions. You will be taken to our online Applicant portal.

· Applications should consist of a full CV and a letter of application in your own words, in PDF format (maximum of 2 pages; no AI-written applications, please) outlining your motivations to apply for this role, your relevant experience and how you meet the criteria of the person specification.

Only applications received before 12.00 noon on Tuesday 13 January 2026 can be considered.

Interviews are currently scheduled to take place on Wednesday 21 January 2026, in person in Oxford.

Development and Alumni Engagement is committed to having a team that is made up of diverse skills and experiences. We encourage applicants from all sectors of the community and are especially keen to encourage candidates from under-represented groups to apply.

Grade: 5

Salary: £30,994 per annum

Position type: Full Time, Permanent, 37.5 hours per week. (Flexible working considered)

Responsible to: Financial Controller

Direct reports: None

Location: ShelterBox HQ, Truro, Cornwall (Hybrid working with at least 2 days a week in the office)

ROLE PURPOSE:

A key member of the finance and financial accounts teams, supporting colleagues and the wider charity by taking responsibility for maintaining elements of the financial records of the charity.

Ensuring compliance with technical and legal requirements, safeguarding the assets of the charity.

Generating data that will allow for informed decisions to be made, maximising the impact that the charity can achieve for people effected by disasters.

WHO ARE WE LOOKING FOR?

We are looking for an experienced finance professional to join our busy team and to help provide a great finance service. You will have excellent attention to detail, good knowledge of finance processes and work well as part of a busy team. Having great organisational skills, you will be able to manage multiple tasks at the same time, work proactively and be a good communicator.

You will have experience in working in a finance team. Main core duty will be maintaining the purchase ledger. Shared tasks will be expected for payroll (training will be given). The individual may hold AAT qualification or be qualified by experience.

We encourage innovation and new ideas and would welcome you sharing your experience with us, to further develop our team.

This will be an exciting time to join the organisation as we have just implemented new systems, for payroll, expenses and finance.

This is an opportunity to join a friendly and vibrant organisation.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:

Maintain Financial Records

• As part of the Financial Accounts team (two Finance Officers and the Financial Controller) take a share of the responsibility for maintaining the financial records of the charity, ensuring compliance with processes and technical and legal requirements, and safeguarding the assets of the charity.
• Provide support to internal and external stakeholders in operating or using/getting benefits from the outputs from your areas of responsibility.

Areas of responsibility will include: -

• Processing and payment of invoices and bank transfers, including foreign and urgent payments.
• Processing of donations from journals generated from the CRM system, reconciling to bank receipts, and resolving any queries or discrepancies in collaboration with the Supporter Care team.
• Bank and petty cash recording and reconciliation. Including bank account reconciliation on a weekly basis, petty cash and foreign currency. Submission of bank reconciliations for approval by Financial Controller.
• Enter expected cash outgoings into weekly cash flow document.
• Credit Card and Expense Claims (detailed below)
• Process Payroll (detailed below)
• Purchase and sale of foreign currency as discussed with Financial Controller.
• Monthly gift aid submission including generation of Gift Aid submissions, complete pre-claim checks, submission and reconciliation to receipts from HMRC. Submission of draft gift aid submission for approval by Financial Controller.
• Month End - (detailed below)
• Year End - As instructed by the Financial Controller generate reports and information to support preparation of annual report and audit file. Answer audit queries provided by the charities auditors.
• Maintenance of the organisation's fixed asset register, posting journals for depreciation, acquisitions and disposals.
• Monitoring of finance inbox and support organisation with requests for financial information.
• Provide Support to organisation with procurement and purchase ledger system Focal point.
• Update projects/funds on Dimensions.
• Maintaining accounting records for our subsidiary company, ShelterBox Trading.

Credit Card and Expense Claims

• Maintenance of the Company Credit cards, submitting requests for new cards, adjusting credit limits and cancellation of cards.
• Download credit card transactions and upload to Continia Expense system and submit to credit card holders for completion of expenses.
• Review, approve and post to finance system credit card expenses and claims for expenses using Continia expense system.
• The issuing and reconciliation of cash advances for ShelterBox Response teams.
• Provision of new credit cards for Staff/ShelterBox Response team's and deal with any issues.

Payroll

• Processing the monthly payroll with information provided by HR Department using Payroll Software and initiating payment and payslips to staff.
• Monthly submission of payroll reports to HMRC and process payment of PAYE, NI and student loans to HMRC.
• Maintenance of the company pension scheme, uploading details of monthly contributions. Dealing with issues and queries around this.
• Monthly reconciliation of payroll control accounts.
• Providing support to the HR team around pay, pension, loans etc

Month End

• Assist with timely month end process by completing work to meet monthly deadlines.
• Monthly reconciliation of income between CRM and Dimensions.
• Produce month end reconciliations for approval by Financial Controller.

Special Projects:

• Provide support to the Finance Team Managers and Director of Finance including undertaking special projects as requested.
• Providing financial team support on cross departmental projects as required.

Other responsibilities

• Any other duties as required which are deemed appropriate to the level and grade of the post.

As our Events Assistant you have an exciting opportunity to join our developing charity. Working closely with the Events Manager, volunteers and a small team of colleagues, we are looking for an enthusiastic and committed individual to provide efficient and strong administration and coordination for both existing and new supportive events for bereaved parents and adult siblings. This role also involves supporting the volunteers who facilitate online groups, in-person retreats, support days, and supportive walks.

For this varied and busy role, we are looking for a highly organised individual with excellent interpersonal, written and IT skills. You will be comfortable working across multiple projects, be able to prioritise effectively and manage your time well in this part-time position, as many projects are time sensitive. You will have some experience in event administration and coordination and be able to learn new processes quickly. Excellent attention to detail is essential in this role and you will also be able to build successful relationships with volunteers and staff.  The role requires a high degree of flexibility, including a willingness to work some evenings and weekends. You will work closely with colleagues while also using your own initiative to work independently and complete time sensitive tasks. 

Benefits include:
* Employer pension contributions at 3% of salary
* 5 weeks/25 days (FTE) annual leave (plus bank holidays)
* Personalised training and development budget
* Additional wellbeing/mental health days plus personal wellbeing budget
* Flexible working arrangements

Please note that this role is not involved in fundraising events. 

We value diversity and inclusion and actively support an inclusive culture. We welcome and encourage applications from individuals from all backgrounds, especially those from underrepresented groups and bereaved individuals. 

This role is open to applications from bereaved or non-bereaved individuals.  However, in line with our policy for our volunteer team, we request that any bereaved parents or siblings considering applying for this paid Events Assistant role are at least 4 years bereaved to enable time to be given to your own loss and grief.

The Compassionate Friends (TCF) is the UK’s only national charity providing peer support to bereaved parents whose child, of any age (from 1 month old to an adult child), has died from any cause. We also offer support to bereaved adult siblings and grandparents.

Via over 300 trained and supported volunteers, bereaved parents, adult siblings and grandparents themselves, we support over 25,000 bereaved parents each year through peer support offered in person, over the telephone, by email, online, and in print.