Jobs for the Social Welfare sector
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Fuel Bank Foundation, we are united by a shared mission purpose: ensuring that no one must choose between heating and eating. Creating a United Kingdom free from fuel crisis. We exist to make it possible for everyone in the UK who prepays for energy to have sustainable access to the heat, light, and power they need to live a happy, healthy, and productive life. Every day, our work helps people facing fuel crisis, providing emergency financial support, practical and actionable advice, and long-term advocacy to create real, lasting change.
As part of the Fuel Bank team, you play a vital role in making this happen. We are committed to fostering a supportive, inclusive, and collaborative workplace where everyone feels valued and empowered. Whether you're working directly with those in need, behind the scenes supporting operations, or helping shape policy, your contributions make a real difference to the lives of the people we support.
Are you a natural team leader or strive to be one, do you have excellent communication skills? Do you thrive in a fast-paced, ever evolving environment, that manages customer queries and applications processing? Are you flexible, empathetic, and dedicated to delivering outstanding customer service? If so, this role is perfect for you.
As the Triage Team Leader, you will be responsible for managing the team’s daily operations and ensuring performance targets are met, in line with our mission to help and support our clients out of crisis. Your role will include leading and supporting triage advisers, conducting regular one-to-one meetings, overseeing resource allocation, and delivering quality assurance and coaching."
Key Responsibilities:
- Leading with Purpose: Support and guide our triage advisers, helping them meet their goals and deliver high-quality support. Hold regular one-to-ones to offer encouragement, feedback, and development.
- Using Resources Wisely: Ensure the team is well-organised and resourced so we can offer the best possible service to those who need us, when they need us.
- Championing Quality: Carry out regular quality checks and offer tailored coaching to help the team grow their skills and confidence, making sure every interaction counts.
- Keeping Track: Monitor and report on how the service is performing against both internal and external targets. Quickly raise any challenges or concerns with the Head of Customer Service and Advice to keep things running smoothly.
- Always Improving: Look for ways to strengthen our service and improve outcomes for people in fuel crisis, making sure we’re always learning and evolving.
- Stepping In When Needed: During busy times, lend a hand by speaking directly with customers facing fuel emergencies—carrying out needs assessments and ensuring they receive same-day support.
Experience and Skills:
- Previous Advice Role: Experience in an advice role with an understanding of how to develop the support we offer.
- Team Leader/Senior Experience: Previous experience as a Team Leader or in a senior role is desirable but we are open to developing the right person.
- Phone-Based Experience: Preferably in a triage/advice role, but general customer service experience is also suitable.
- Empathy and Support: Demonstrated empathy with a strong desire to help and support customers.
- Attention to Detail: Strong administrative and reporting skills with a keen attention to detail.
- Continuous Improvement: A mindset focused on continuous improvement and service enhancement.
- Computer Literacy: Proficient in using computer systems and software.
What You’ll Receive in Return:
- Team Support: Join a supportive and collaborative team committed to your success.
- Enhanced Annual Leave: 27.5 days annual leave plus bank holidays, with the option to buy or sell additional days.
- Flexible Working: Enjoy a flexible schedule that supports a healthy work-life balance.
- Comprehensive Benefits:
- Enhanced pension contributions.
- Private healthcare and access to an Employee Assistance Programme.
- Training and Development: Benefit from a comprehensive onboarding programme and ongoing professional development opportunities.
- Equal Opportunities Employer: We are committed to fostering an inclusive and diverse workplace.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Positive Engagement Worker
Location: Based in Croydon, CR0 1EB, you will be based across multiple properties in the area
Salary: £27,000
Shift Pattern: 37.5 hours per week Monday to Friday 09:00 - 17:00, you may also be required to work weekends and bank holidays as per service requirements.
About the role
We are looking for a dedicated and compassionate Positive Engagement Worker to join our team based in Croydon which aims to deliver residential based support to people referred by South London and Maudsley Trust (SLaM). Our residents are referred to gain support with their Mental Health and other multiple complex needs. Our aim is to support them and help them prepare for independent living, whilst managing their individual risks. You will be at the heart of providing person centred support in a tailored way, to help our residents improve their quality of life, and achieve their personal goals through providing flexible support.
In this role, you will be at the centre of researching, sourcing, and providing various opportunities for our residents. This can include partnering with external employers for employment opportunities, liaising with colleges for courses and upskilling opportunities, or community based projects which residents can get involved in. The role is dynamic and you can put your own ideas forward to bring new ideas to the team to help support our residents have access to wider resources. You will work closely with the rest of the care and support teams to enhance the opportunities available to our residents.
You will work directly with our residents to support them to overcome their personal barriers and challenges to achieve positive outcomes. You will do this through one to one support sessions, group sessions and activities, and general support with their daily living.
The role further includes:
- Plan and deliver various activities which includes within the service and outside in the local community to help gain a sense of community and belonging. This can include days out to museums, community events and other areas of interest by our residents
- Plan in service events to bring residents together which could include group cooking sessions, games days, sporting events, and religious festivals.
- Keeping support plans up to date using our online portal
- Carrying out housing management support including welfare benefits support
About you
We're looking for someone who has a true passion to support those who face challenges with their mental health and that may have substance dependency. You will be able to build rapport and trusting relations in a professional setting, and able to build positive outcomes. You will be creative in your approach to find new ways to bring people together to gain a sense of community and belonging through various events and activities both in house and externally. You will have an adaptable and flexible approach to helping others, with an understanding that each individual has different levels and types of support needs.
You will have an understanding and ability to help others overcome their personal barriers, and will be motivated to want to make a difference to people's lives. This is a fulfilling role, and is the perfect fit for someone who has a real passion in helping others. You will have:
- Awareness of external opportunities which are available such as with education, employment and benefits
- Experience working with people with multiple and complex needs, ideally in mental health
- Ability to show empathy and compassion to our residents, and different challenges they face
- Ability to motivate, and empower others to achieve their personal goals and overcome barriers
- IT ability to use our online CRM systems and Microsoft programs daily
- Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. We're proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview:
Job Title: Food Redistribution Manager
Salary: £30,000 - £32,000
Responsible to: Head of Food
Location: Birmingham but with a requirement to travel to farms and across the city meeting partners etc.
Contract Type: 1 Year Fixed Term Contract March 2026
Hours of Work: 36.5
The Active Wellbeing Society (TAWS) is a community benefit society and cooperative working with communities to identify, mitigate and remove barriers that prevent them from living active and connected lives.
Our vision is for a society where people have the autonomy, capacity, resources, and skills to become the architects of their own destiny; where our individual wellbeing is recognised as being bound up in our collective responsibility to and dependency on each other; and where all of us feel empowered as agents of social change to make a difference – whether at an individual level or more widely.
In 2024, TAWS was given the opportunity pilot a Surplus Hub Project at Birmingham Wholesale Market, where edible waste food destined for anaerobic digestion can be diverted to human consumption. To purpose of this role is to maximise the amount of surplus food available to the Food Justice Network groups via the Birmingham Wholesale Markets.
Food Redistribution Manager:
The Food Justice Network is a network of around 300 independent partner organisations, all of who are providing support across the city. FJN Partners offer a range of services from foodbanks to community cafes, to community pantries and warm spaces, all delivering vital support to some of Birmingham's most vulnerable citizens.
Your role will be the sourcing and procuring farming surplus and collective buying of fresh produce for the Food Justice Network. Part of this opportunity will be facilitating the set-up of a city-wide network to make surplus food redistribution more coordinated and effective.
There is already a significant amount of surplus food redistributed across the city and lots of work going on in terms of reducing waste in businesses but we know that sometimes unexpected surplus food arises and not every food business is plugged in to the surplus food network.
Alongside the core of the role, you will also be managing two to three people who you will be working in conjunction with but on separate projects.
This will provide less reasons for businesses to waste food with a strong, well connected and promoted network.
Experience, Knowledge and Values:
What you'll bring with you:
- Excellent partnership, networking and relationship management skills.
- Commercial awareness of purchasing of food.
- Good project management skills with demonstrable experience of managing all areas of project, and general resource management.
- High level of organisational and administrative skills, good levels of entrepreneurial and practical thinking to solve real world problems.
- Years of background in the food industry, ideally specialising in surplus food.
- Experience of community work, stakeholder working, and partnership working at a local level.
- Line management experience of a small team would be desirable.
- Driving licence required
Requirements:
As part of your role, you will:
- Negotiate collective purchasing of fresh produce to reduce food waste.
- Build relationships with growers to redistribute food through the Food Justice Network and beyond, while identifying and improving local surplus food donation processes.
- Coordinate surplus food collection and collaborate with the Food Justice Network Engagement Officer for effective distribution.
- Partner with Xcess, a national surplus food network, to oversee haulage of surplus food into Birmingham.
- Support the development of a city-wide network to improve coordination collaboration and efficiency in surplus food redistribution.
- Work closely in partnership with and provide cover for the Surplus Food Lead at the Markets.
- Produce comms and improve relationships with potential local sources of surplus food in Birmingham.
- Lead, support, and develop a team of three, conducting regular 1:1s and performance reviews in line with company values.
- Manage workloads and resource planning to ensure team efficiency and delivery against departmental goals.
- Handle day-to-day people management issues, including absence, performance, and development.
The client requests no contact from agencies or media sales.
Role: To support adults (19+) or young people (aged 12 – 19) who have experienced any form of sexual violence
Hours required: Flexible, although most sessional counsellors work with a minimum of 8 clients a week.
Rates: Rates are £25-£30 per session, counselling rooms provided free-of-charge.
Qualifications: Counsellors must be qualified and have completed a course by a recognized accrediting body such as, but not limited to, BACP or UKCP.
Time/Locations: Counsellors work flexibly, but we are currently prioritising counsellors able to work face-to-face and at the times outlined in the role description to meet the needs of our clients.
To Apply: Please complete the application form, which can be downloaded from our website
Application deadline: 10am, Monday 2nd June 2025.
Interviews: Young Person’s Sessional - Monday 16th June / Adult Sessional - Monday 23rd June.
Start date: As soon as possible, subject to receipt of satisfactory references and enhanced DBS check.
Mandatory specialist sexual violence training dates: To be confirmed.
What we expect from our sessional counsellors:
· All counsellors must abide by BACP’s Ethical Framework for Good Practice in Counselling and Psychotherapy.
· All counsellors must attend and complete specialist training.
· Attendance at one CARA Meeting per month.
· Attendance at monthly meetings with a CARA Point of Contact.
· Attendance of clinical supervision, in line with BACP guidance, provided by a CARA-approved supervisor.
· Commitment and understanding of the importance of clinical supervision.
· An open, non-judgemental and reflective attitude.
· Commitment to keep and maintain confidential database records.
· Demonstrable understanding of safeguarding, both in relation to children and to vulnerable adults.
· Reliability.
· Counsellors will be working with clients on behalf of CARA and not on a private basis. As such, they will be bound by CARA’s processes, policies and procedures.
· Commitment to the feminist ethos of CARA.
· Willingness to commit the necessary time to supporting vulnerable clients.
What the counsellor can expect from us:
· Full training and support will be provided.
· Ongoing training opportunities.
We welcome applicants from diverse backgrounds and those with additional language skills, including BSL.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Carers UK is the leading national charity supporting, advocating for and connecting unpaid carers across the UK. We exist to make life better for unpaid carers, however caring affects them. Despite being a relatively small charity, we regularly punch above our weight and we have achieved meaningful change and we have influenced almost every piece of legislation concerning carers over the past 60 years.
This is an exciting time to join Carers UK as we celebrate our 60th anniversary, an important milestone to look back on our achievements and to highlight what more needs to be done to ensure that carers are treated equally in all aspects of their lives and that no one has to care alone.
About the role
Our best practice employer forum, Employers for Carers (EfC), works as a department of Carers UK and helps businesses create carer-friendly workplaces. With the change in employment law, now is an exciting time for our forum to grow in size and influence, ultimately helping millions more carers.
We are seeking a new business Account Executive to help grow the membership of Employers for Carers at this exciting time. While this role sits within the Income Generation and Communication directorate, it is not a fundraising role but focuses on selling our Employers for Carers product as earned income. As such, the successful candidate will meet with leading organisations to improve their workplace practices, engaging with HR and D&I teams.
The closing date for applications is 5pm, Wednesday 28 May.
Please send in your application as soon as possible. We look forward to receiving your application.
Carers UK anonymises all applications prior to shortlisting.
Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.
Carers UK are actively interviewing for this role as we receive applications.
We may carry out online and social media checks before a formal offer is made.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking to recruit an enthusiastic, resourceful and compassionate individual, who will help improve the quality of vulnerable people’s lives by maximising their income from benefits and supporting them to budget for the things that they would like to do now and in the future.
The Team has a passion for helping vulnerable adults improve and maintain their quality of life through the maximisation of benefits and budgeting skills. We are looking for someone who is warm, positive, creative and accountable with the ability to build positive, trusting relationships with clients, families, staff and partner agencies.
You will be responsible for a caseload of corporate appointeeships, managing benefit claims, bank accounts and budgeting for a number of vulnerable adults who do not have the capacity to do this for themselves.
You will have an interest in financial inclusion and the DWP benefits systems. You will need to be self-motivated with a keen interest in rules and regulations and how we can use this knowledge for the benefit of our clients.
This role also involves regular, regional travel. Our Head Office located in close proximity to transport links into Manchester City Centre, with Stockport train station an 8 minute walk away.
Vacancy Reference Number: 77755
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.
Creative Support is a not for profit provider of person centered care and support





We have an opportunity for a highly motivated HR professional leading a strong HR advice and support team. The team is focused on advising and supporting our managers and staff across the organisation to maximise the performance and positive impact of our people. You will ensure that the HR service is highly responsive to current and future corporate and regional business needs and priorities. You will be based in our highly regarded, Investors in People Platinum, HR team in Creative Support’s friendly and accessible Head Office located in Stockport town centre.
You will promote the highest levels of internal and external customer care, positive person-centred values and a respectful, confidential approach. This job will offer great job satisfaction to people who enjoy hard work and achieving great outcomes for our business and our people. A commitment to continuous improvement is essential.
With the support of the Head of People and Performance, you will lead a small team of staff to deliver high quality, holistic HR advice and support aligned to our core values, business needs and priorities in the areas of:
- Employee engagement
- Employee communications
- Competence, capability and performance management
- Conduct and discipline at work
- Attendance and sickness management
- Welfare support and stress prevention/management
- Employee health and wellbeing
- People motivation, satisfaction and retention
- Employee career development and upskilling
- Workplace inclusion and diversity
- Relationships with workplace representatives/trade unions
- Promoting a positive and productive working culture
You will need to demonstrate significant HR experience and demonstrable expertise in the areas listed above. You will be able to lead and motivate a team and to empower each team member to flourish and develop in skills and confidence. Applicants should be personable, solution and outcome-focused and able to engage positively with staff and managers at all levels. You will need to be able to communicate clearly and professionally and you will demonstrate your people focused values in your practice.
You will have excellent organisational skills with the ability to prioritise and manage a busy personal caseload. You will have a good eye for detail, be able to manage data and produce professional reports derived from spreadsheets and databases. A good standard of written English is required. A degree or comparable level of education is desirable. You must have gained, or be working towards a recognised accredited HR qualification. We can offer opportunities to develop your professional career in HR by offering support for further professional training as well as investment in soft skills.
The willingness to travel to any of our sites and offices across the country is essential, but it is not necessary to be a car driver. Your duties may be carried out mainly in office hours from Monday to Friday but some flexibility in working hours is required. Full Time and Part Time hours will be considered.
Interviews for this role will take place on 03 and 04 June 2025
Vacancy Reference Number: 84057
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.
Creative Support is a not for profit provider of person centered care and support





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
If you are committed to reducing poverty in our communities, excited by our vision and ethos, and keen to use your debt advice experience to support those most in need, we would love you to consider applying for this role – it could be the best decision you ever make!
The primary purpose of this role is to provide debt advice and money education on a case management basis and to support the provision of advice by volunteers. The post holder will be expected to manage their own cases and lead appointment sessions.
Ideally we are looking for someone with prior debt or social welfare experience, and who has experience of working with and supporting volunteers. However we will also consider employing someone as a trainee adviser if you are able to demonstrate that you possess the skills, maturity and determination to become proficient in this role.
The role will be based in one of our branches in west London, but hybrid and remote options will be considered for the right candidate.
Crosslight Advice offers a comprehensive range of benefits to employees including access to a Health Cash Back Plan and EAP and is committed to offering comprehensive learning and development opportunities. Full and part time working options will be considered.
To find out more please see our Job Pack attached.
The client requests no contact from agencies or media sales.
This role offers 37.5 hours per week, working 5 shifts out of 7 days. 8:30am to 5:00pm. Offering a salary between £45,793 to £49,506 per annum.
Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas at this time. A full UK driving licence is required.
Key responsibilities:
- Plan and deliver a programme of audits, ensuring action plans are implemented and monitored. Communicate findings with Registered Managers, Department Leads, and the Senior Care Management team to drive service improvements.
- Identify trends, lessons learnt and support the development of robust quality strategies.
- Work closely with clinical colleagues to implement best practice guidance and evaluate its impact. Lead and support quality improvement projects within the care home.
- Support audits at other RBL care homes, collaborating with other Quality and Performance Managers to align standards and share learning.
- Lead on HR processes and manage the Practice Development Facilitator
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Employee benefits include:
- 25 days’ paid holiday per year plus bank holidays, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%, subject to eligibility
- Death-in-service Life Assurance, with a benefit of 3x annual salary
- Professional subscription paid by RBL (where it is essential to the role)
- Free enhanced DBS check
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Exclusive retailer discounts on popular brands
- Range of courses delivered by learning specialists to support your development goals and objectives
- Free on-site parking
Lister House is one of six care homes, set in the historic city of Ripon, North Yorkshire. A place where ex-servicemen and women and their spouses can feel completely at home, providing care for those who have served in the Armed Forces and their dependants. We offer Nursing Care, Residential Care, Dementia Care, and Day Care. The home also features a chapel and is supported by a dedicated team. As part of our award-winning team, you will receive full support with training and personal development.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Immigration and Asylum Caseworker
This charity has an exciting opportunity as an Immigration and Asylum Caseworker (IAA LEVEL 2/3) to make a real difference to asylum seekers and refugees in the Reading area.
Position: Immigration and Asylum Caseworker (IAA LEVEL 2/3)
Location: Reading
Hours: Full-time, Office based
Contract: 1-year contract – renewed subject to funding
Salary: £32,364 - £33,559 + 6% pension
Closing date: 5pm on Friday 23rd May 2025
Interview date: Thursday, 29th May 2025 in person
Benefits: 25 days annual leave plus bank holidays (additional day per year of employment, max 5 days), cycle to work scheme, confidential counselling support and welfare days.
About the role:
We are looking to recruit an experienced one full-time Caseworker IAA level 2 or above to join our Casework Team and directly support our clients by advising and addressing issues including immigration, asylum and holistic matters. The successful candidate will also take the lead on our newly implemented fee charging service.
We are looking for an experienced and methodical caseworker who is able to prioritise cases competently and confidently follow the processes already in place. You will be working at our Reading or Newbury office and be available to do outreach work as and when required.
Key areas of responsibility include:
- To provide competent IAA level 1 and level 2 Asylum and Immigration advice, specifically to, undocumented persons, asylum seekers and refugees in Berkshire area.
- Casework includes supporting service users with initial asylum applications, fresh claims and supporting with actions following refusal.
- Casework under the fee charging service would include running immigration applications including extensions/renewal of leave to remain.
- You will be able to manage your own caseload and oversee the current casework team providing supervision and guidance on processes.
- Adhere to casework procedures as outlined in the office manual and the IAA standards where applicable.
- Conduct all tasks permitted under the direction of your manager with competence.
- Lead on the continuing development of our new fee charging service.
- Interview clients sensitively and professionally to enable them to explain their problems.
- Keep updated with legislation, case law, policies and procedures relating to immigration, welfare benefits and housing advice issues.
- Participate in team & staff meetings and other relevant meetings and events.
About you:
The role would suit someone who is confident in communication, has some cultural awareness and can uphold the values of the charity. All candidates should have strong ethical standards, and team spirit and be passionate about working with asylum seekers and refugees. You will have practical IT skills, be able to work to strict deadlines and have good organisational and methodical skills.
Key skills required for this role:
- Qualified to IAA level 1& level2
- Ability to work from the office – Reading or Newbury
- Ability to handle own case work
- Experience of providing or managing provision of a client focused advice service
- Undergraduate degree in law or similar subject or at least two-year experience in a relevant role, paid or voluntary
- An understanding of how the UK’s Asylum and Immigration system works.
- Excellent verbal and written communication skills in the English language.
- Proficient in MS/other office applications
- Excellent time management and organisational skills.
About the organisation:
The employer is a charity in Berkshire that offers comprehensive assistance to refugees, including free legal advice through IAA (formerly OISC) accredited solicitors, integration support via a drop-in centre, social activities, and a refugee football team. They also engage in advocacy and campaigns for refugee rights. The organization encourages community involvement through fundraising, volunteering, and membership. They have made significant impacts, such as providing extensive casework support and distributing food parcels.
The employer aims to be an equal opportunities employer and welcomes applications from all sections of the community.
You may also have experience in areas such as: Refugee Support Worker, Community Caseworker Integration Caseworker, Immigration Caseworker, Welfare Officer, Resettlement Officer, Migrant Support Worker, Support Worker, Key Worker, Outreach Worker, ETC
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
We are recruiting for a IGVA to join our team in Barking & Dagenham; the scope on this job involves….
Job Title: IGVA
Location: Barking & Dagenham
Salary: £28,857.12 per annum
Contract type: Full-time, Fixed term (until 3 March 2026)
Hours: 37.5
We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.
This is an opportunity to join Refuge as a Duty Worker to provide high quality practical and emotional support to survivors of domestic violence and their children seeking support from the community advocacy support service.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing date: 9.00am on 21 May 2025
Interview date: 28 May 2025
Benefits
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
Case Management Assistant
Location: Daventry with hybrid working
Department: Bush & Company
Salary: 23k-25k per year
Hours: 35 hours per week
Job Type: Full time
Contract Type: Permanent
A career at Bush & Co gives you the opportunity to bring your skills and experience to the catastrophic injury sector, helping people following life changing injuries and supporting the legal and insurance industry to care for clients.
As a member of our team, you can expect to work in a rewarding, fun environment with a commitment to working hard, enjoying what you do and making a difference to people’s lives.
THE PURPOSE OF THE ROLE
As an Case Management Assistant you will be responsible for providing day to day operational support to a team of Clinical Case Managers.
WHAT YOU WILL BE DOING AS CASE MANAGER ASSISTANT
- Research services, equipment or goods that clients require.
- Book and coordinate travel, bookings, tickets and service providers to meet the needs of our clients.
- Keep accurate records of all purchases to ensure they are allocated to the correct client
- Monitor client spending accounts to ensure case managers have access to accurate balance information when needed.
- Assist clients to prepare for meetings and appointments.
- Follow up request for GP and medical records.
- Assist Case manager with administrative duties
- Organise client related meetings, ensuring invitations are issued, agendas produced, accurate minutes maintained and circulated.
- Gathering of pre meeting reports and summaries as required.
- Undertake direct client related work as allocated by the case manager. This will include the establishing of timetables, implementation of agreed strategies and monitoring to report back on their effectiveness
- Set up taxi accounts and book taxis for clients.
- Flagging up when goal sheets and risk assessments need to be updated / reviewed.
SKILLS AND EXPERIENCE REQUIRED
- Excellent written and verbal communication skills including excellent client relationship management.
- Microsoft Office proficient and high level of confidence using Apps and boking services.
- Preferably having experience working with disabled or vulnerable individuals.
- Excellent organisational and interpersonal skills.
- Ability to work independently on a broad variety of projects with competing deadlines.
- A 'can do' working style
PERSONAL ATTRIBUTES
- Curious to challenge the status quo.
- Unified in working together for the same goals and vision.
- Driven to achieve, succeed, and progress.
- Passionate about our customers, our business and personal performance
In addition to a competitive salary, we offer 23 days holiday, a contributory pension, and a healthcare scheme with Simply Health.
We have regular communication events, yearly award ceremonies and we have achieved Gold standard for Investors in People and have been voted the 43rd Best Small Employer in the UK for 2022.
We look forward to hearing from you!
Working at Bush & Co
A career at Bush & Co gives you the opportunity to bring your skills and experience to the catastrophic injury sector, helping people following life changing injuries and supporting the legal and insurance industry to care for clients.
As a member of our team, you can expect to work in a rewarding, fun environment with a commitment to working hard, enjoying what you do and making a difference to people’s lives.
Working with Bush & Co you can expect to work with like minded people who challenge the status quo, care about what they do, learn from each other and never take their eyes off the end goal; we think that’s pretty special.
REF-221339
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced Grants Commissioning Manager to join our Grants & Commissioning Team based in Portsmouth. The Commissioning Manager will support the Head of Commissioned Grants with all elements of the commissioning cycle including understanding need, designing projects, performance management of delivery and reporting of impact as well as providing and developing commissioning and project support, in line with RNRMC’s commissioning and partnership funding model.The role will work with internal and external stakeholders regarding the performance of grants programmes to ensure quality, evidenced outputs, and value for money of projects.
In addition, you may be asked to line manage team members, taking responsibility for actively and proactively supporting them to achieve in their post.
About the RNRMC
RNRMC is the Navy’s principal charity which exists to support every sailor, marine and their families, for life. We do this by offering grants to and working with, other organisations to deliver programmes that meet the needs of our beneficiaries. We work hard, engaging with supporters to help raise awareness and funds to deliver the outcomes required for today and tomorrow.
Experience and Background
You will be an experienced commissioning manager with excellent interpersonal skills. You will be diplomatic and approachable with a strong ability to communicate verbally and in writing. You will possess excellent problem-solving skills and judgement alongside a meticulous, accurate and disciplined approach to work. You will demonstrate good organisational skills and be able to prioritise a varied and busy workload and deliver to deadlines.
You will have strong people management skills and experience in working with a wide range of stakeholders and will inspire confidence, provide credible leadership, build and maintain relationships plus motivate and drive towards delivery of change at pace.
You will be self-motivated and enthusiastic, be able to think strategically to resolve problems and make recommendations and present options for approval.
Please see the job description for full details on the duties and responsibilities.
Hours of Work
Hours of work are 35 hours per week, 09:00 – 17:00 Monday to Friday.
We have a friendly, supportive, and inclusive environment with a hybrid working approach of 60% in office and 40% home-working.
Salary
The salary range for the post is between £ 38,000 to £ 45,000 per annum, according to skills and experience.
Benefits
30 days holiday plus Bank Holidays
Hybrid working – 60% in office and 40% home working
Employee Assistance Programme to give you confidential support 24 hours a day
Life Assurance (after one year’s qualifying service)
Private Healthcare Scheme (after one year’s qualifying period)
A generous non-contributory Pension Scheme (7% contribution after 3 months qualifying period)
Enhanced Maternity Leave Package (after 2 year’s qualifying period)
Closing Date: 12:00noon on 15/05/2025
Interview Date: As applications received
Interviews will be held on a rolling basis during the advertising period and RNRMC reserve the right to close the vacancy early and make an appointment at any stage of the application process. Applicants may be asked to attend an on-line Application Discussion prior to the closing date to aid in the shortlisting process. This will be held via Microsoft Teams.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Recovery Worker (Night Shifts)
Location: In service based in Camberwell, SE5 7HQ (Queens Road Peckham is a 23 minute walk or a 13 minute ride on the 36, 136, 171 and 436 and Elephant and Castle station is a 8 minute ride on the 343)
Salary: £27,000
Shift Pattern: 37.5 hours per week working Monday to Sunday on a rolling rota which covers 21:00 - 08:00. Rotas will typically be 2 nights on, 2 nights off, 3 nights on, then 2 nights off. Bank holiday working permitted if rota falls on this day. You may also be required to work flexibly in the week to attend day meetings and training sessions.
About the role
We are looking for a dedicated and compassionate Recovery Worker to join our team which aims to deliver support to male residents aged between 18 and 65. You will be at the heart of providing person centred support in a residential setting to our residents who have mental health issues, often alongside drug and alcohol dependencies. You will provide tailored support to help our residents to improve their quality of life, and achieve their personal goals through providing flexible support. The service offers our residents two years supported living with 24 hour medium to high levels of support to help residents maintain stability in the community and reduce hospital admissions.
You will work directly with our residents to support them to overcome their personal barriers and challenges to achieve positive outcomes. You will do this through one to one support sessions, group sessions and activities, and general support with their daily living.
The role further includes:
- Supporting residents with taking their correct medication
- Carrying out various welfare checks on residents during the night
- Health and safety tasks, including reporting repairs and maintenance
- Keeping support plans up to date using our online portal
- Plan and deliver various activities within the service to gain a sense of community and belonging which could include movie nights, cooking nights, and game nights. You are welcome to bring your own ideas to bring residents together to achieve positive outcomes.
About you
We're looking for someone who has a true passion to support those who face challenges with their mental health, and have substance dependency. You will be able to build rapport and trusting relations in a professional setting, and able to build positive outcomes. You will have an adaptable and flexible approach to helping others, with an understanding that each individual has different levels and types of support needs.
You will have an understanding and ability to help others overcome their personal barriers, and will be motivated to want to make a difference to people's lives. This is a fulfilling role, and is the perfect fit for someone who has a real passion in helping others. You will have:
- Experience working within a residential setting
- Experience working with people with multiple and complex needs, ideally in mental health
- Ability to show empathy and compassion to our residents, and different challenges they face
- Ability to motivate, and empower others to achieve their personal goals and overcome barriers
- IT ability to use our online CRM systems and Microsoft programs daily
- Previous experience in creating co-produced support plans, key working, and care plans
- Understanding of the housing and social needs of people with multiple and complex needs and be aware of the social marginalisation that can be attached to people who face personal challenges
- A qualification in NVQ Level 2 in Health and Social Care or equivalent is extremely desirable
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. We're proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The NVR practitioner will work with the parent/care giver predominantly, other members of the family who are impacted or experiencing the abuse from their sibling or grandchild, and if willing, with the young person causing harm.
RISE specialises in designing and delivering behavioural change and pyscho-educational programmes. We strive for a world where harmful behaviour is marginalised and fewer people are victims of abuse and crime; a world where people can lead safe, purposeful lives as a result of better relationships within families and communities.
Benefits of working for RISE
You will work for an award-winning organisation (featured in the Sunday Times Best Places to Work 2024) that celebrates diversity, culture and individual differences, and that will help you to grow and thrive in your career. As a learning organisation, RISE has created a culture of continuous professional development. Employees are the heart of our business – we have an Employee Council that gives employees a way to channel their voice to improve their employee experience. As an employee, you will be invited to regular staff meet-ups and can connect with others in different ways.
Specialist Child to Parent Violence delivery:
- Advocate for the rights of children to be respected, heard and protected.
- Deliver sessions for parents using Non Violent Resistance (NVR) techniques and child and family members, applying a systematic family approach to managing violence and abuse in the home.
- Adhere to the relevant programme manuals for parents as well as for the children and young people.
- Use motivational interviewing techniques and strength based approaches to engage with families.
- Support parents and young people to learn skills and knowledge to deal with behaviour in a non-violenct way, using NVR and trauma informed CBT methods.
- Work closely with other statutory and voluntary professionals to ensure appropriate steps are taken to protect where there is an imminent risk to another person. Apply RISE’s escalation procedures.
- Be responsible and accountable for working with Team leader and/or Service Manager and Advanced practitioner to ensure risk is reviewed on a weekly basis.
- Attend monthly risk review and practice development meetings with Team leader or Advanced practitioner to ensure effective risk management procedures are applied at all times.
- Attend training sessions to enhance their delivery and understanding of NVR.
- Be personally accountable for the completion of assessments, pre and post questionnaires, and End of Intervention reports, and ensure they are to a high standard.
- Provide support and consultancy to other professionals to ensure appropriateness of referrals and improve understanding on NVR and CBT techniques and working with families (parents and children and young people.
- Ensure effective planning for the delivery of each intervention in advance of the session.
- Partake and pass all relevant NVR and other child, young people and parent centred training to undertake this specialist work.
- Deliver community training as required.