Part-Time Head Of Development Jobs

At St Pauls Advice Centre we fight poverty and injustice in the community by providing professional advice and equipping people with knowledge and skills so that they and access their rights and fulfil their obligations.

We are looking for someone experienced, purposeful and with great people skills to join our well-established, ambitious community advice centre as a Communications Officer. As our ‘brand champion’, you will help to shape our tone of voice and be responsible for co-ordinating our internal and external communications and the development of our new website.

This is an exciting time to join our small team as we embark on several projects to increase our reach and impact in the community. As our Communications Officer you will develop and maintain our online presence, support in the development of visual reports including the Annual Report and Annual Impact Report and design accessible and easy to digest information, publicity and marketing materials.

You will have proven experience within a similar role, and outstanding communication skills, both verbal and written, with all manner of people.

We describe St Pauls Advice Centre as friendly, local and here to help – if that sounds like you too, we look forward to receiving your application.

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We are proud of our accreditation as a Living Wage employer and we offer flexible working and a generous benefits package:  

• Salary: £5,853.80
• Flexible working hours: 7 hours per week.
• Fixed term six-month contract (with the possibility of extending)
• Annual Leave: 30 days per year plus bank holidays (pro rata)
• Extra 3 days annual leave between Christmas & New Year
• Pension Scheme: 5% employer’s contribution

Closing Date: Wednesday 19th 2024 (5 pm)

Interview Date: Wednesday 26th June 2024

No CV’s or agencies please.

Careers4Change is delighted to support Access-The Foundation for Social Investment in their search for a Director of Finance & Operations

Job title: Director of Finance & Operations 

Location: Hybrid/Central London

Reporting To: Chief Executive Officer

Contract: Permanent (4 days per week preferred) 

Salary: £78,000 (pro rata)

Date Closes: Friday, 28th June 

Role Purpose:

This is an exciting opportunity for an experienced finance and operations leader to join the senior management team of Access – The Foundation for Social Investment at a critical stage of our work. With a refreshed strategy, expanded team and extended life we are looking for someone to continue to lead our efficient finance and treasury function, as well as lead a range of enhancements to respond to the growth of the organisation across operations, HR, IT and Governance support.

About Access – The Foundation for Social Investment

We want to see a social investment ecosystem that works for all charities and social enterprises and through our programmes and our advocacy work, we ensure that charities and social enterprises can access the finance they need to sustain or grow their impact.

We target those most in need of patient and flexible investment through:

• Funding enterprise development and blended finance programmes in England.
• Sharing knowledge and data and translating it into practical insight that others can use.
• Mobilising others who share our goal of making capital work for communities.

Since 2015 Access has been tasked with distributing over £160m from the Dormant Assets scheme, Government and the National Lottery Community Fund. As a wholesaler we work with several dozen partners to deliver programmes around England, including social investment funds, social enterprise support organisations, network organisations, and grant management bodies. We expect to make grants of over £30m this year.

We are a relatively small team of 13.

Key Responsibilities:

Leadership & Strategic Vision:

• As part of the four strong senior leadership team (which also includes the CEO, Director of Partnerships and Advocacy and Director of Programmes), contribute to the overall direction and strategy of Access, and deliver on relevant areas of the organisation’s operational plan.
• Lead in the strategic planning and successful delivery of Access’s financial and operational management functions.
• Lead on projects to drive forward the internal aspects of Access’s equity, diversity and inclusion strategy.
• Represent Access at various events, promoting our influencing and advocacy aims.

Finance:

• Responsible for the financial planning of the organisation, including the development of annual budgets and long-term forecasts. Work with budget holders across the organisation to ensure the ongoing adherence and management to these budgets/forecasts across all programmes.
• Oversee financial systems that record and report on financial activities and provide information and projections to allow strategic and operational decision -making.
• Working with the Head of Finance to oversee payment, invoicing, bookkeeping and banking activities, maintaining up to date computerised records and maximising use of the accounting system (Twinfield).
• Oversee the relationship with Access’ external and group auditors and support the Head of Finance with the year-end process, external audit, preparation of annual financial statements and sign-off from relevant stakeholders.

Treasury Management:

• Manage the relationship with Access’ asset manager and ensure the endowment investment policy/strategy is being implemented, including in particular, adherence to Access’s stated impact goals for the endowment,
• Ensure high quality reporting on the performance of the portfolio from the asset manager.
• Oversee Access’s multiple banking relationships and the performance of our extensive cash deposits to balance the requirements of return, impact and liquidity.
• Support the advocacy and communication of the “total impact approach” taken by Access, sharing learning and influencing others in the development of their investment strategies.

Governance:

• Take overall responsibility for the Governance support processes and cycles at Access, including plans for regular business at board and committee meetings, members’ terms of office and recruitment of trustees and committee members.
• Ensure Access complies with statutory and legal requirements, including returns to Companies House and the Charity Commission.
• Oversee the management of up-to-date registers of interest for all board and committee members and senior staff.
• Provide advice to the Board and CEO of any legal responsibilities prevailing upon the organisation.
• Co-ordinate the agenda and content for the Audit, Risk and Compliance Committee (ARCC), and the Endowment Investment Committee (EIC), and contribute to meetings as appropriate.
• Support the CEO and Chair in reporting to Access’s sole corporate member, the Oversight Trust, and providing assurance that Access remains in compliance with our Governance Agreement.
• Working closely with senior colleagues, oversee and manage the establishment of the risk appetite and risk management framework for regular review by the ARCC and board.
• Ensure appropriate and up to date policies are in place across all areas of Access’s operations, reflecting legal requirements as well as best practice, and that these are clearly communicated and are being adhered to.

HR & Supporting Team Development:

• Lead on the development and implementation of HR policies and processes including ED&I, recruitment, annual salary reviews, and individual performance and development plans.
• In collaboration with line managers, ensure that appropriate training and development opportunities are in place to ensure all team members are given the best opportunity to succeed in their roles.
• Oversee relationships with key outsourced service providers including payroll, pensions, benefits etc.
• Leadership of the three strong finance team including line management of the Head of Finance and support to Business Support Officer.
• Be responsible person for the Sponsorship management System.

Operations & Programme Support:

• Ensure Access’s IT infrastructure and systems are effective, including managing the relationship with Access’s IT provider.
• Oversee the management of IT Risk, Business Continuity Planning and the maintenance of IT security.
• Manage the relationship with Access’s landlord (Better Society Capital, from whom we sub-let office space).
• Oversee key financial reporting requirements, including those as specified in the contracts with the Department for Culture, Media and Sport and National Lottery Community Fund, as well as to the Board and relevant committees.
• Together with the Business Support Officer, manage papers for a variety of committee and board meetings.
• Manage key procurement processes from advertising through to contracting and the production of grant agreements.
• Ensure Access has appropriate insurance policies in place.

Person Specification:

Essential skills and key personal attributes include:

• Extensive knowledge of accounting principles and systems with relevant accounting qualification (ACCA, ACA).
• Knowledge of statutory and legal requirements, ideally relating to a charitable organisation.
• Substantial experience of working at a similar level, demonstrating involvement in setting direction, policy, processes and controls and in providing professional expertise, advice, and guidance.
• Substantial experience of effectively supporting and working with boards and governance committees.
• Demonstrable experience of leading change and the successful development and implementation of systems and processes across different organisational functions.
• Experience of managing across a range of functions/discipline.
• Able to balance the strategic and operational aspects of the role and to easily switch between them when required.
• An understanding of the importance of and evidence of the ability to communicate financial and other complex information in a way that is easy to understand to non-financial users.

The role is based in Access’s offices in Central London and with some dedicated time together as a team each week (currently Tuesdays). Outside of this shared time, Access anticipates a significant degree of day-to-day flexibility in terms of where team members will work, depending on both personal preference and the needs of their role.

Gaddum is looking for a qualified PWP to join our well-established Talking Therapies team operating in Manchester and expand our offer for clients. You will work alongside a team of dedicated counsellors within a stepped care model to provide initial assessments and a range of NICE approved low intensity interventions for common mental health problems, including one-to-one work and the potential for groupwork.

You will be skilled in delivering low intensity therapy, with the ability to organise and prioritise your own workload, and will have successfully completed an approved IAPT PWP Post Graduate Certificate (or be near to qualification with all elements of the course successfully passed/on track to qualify on time). 

Gaddum offers a supportive environment to a nearly or newly qualified PWP, enabling you to develop in the role, alongside a small, diverse and compassionate team. 

This role is subject to an Enhanced DBS Check. 

Applications for this role close at 9am on Wednesday 26th June with interviews taking place the week commencing 8th July 2024. 

Why work with us?

At Gaddum we are all committed to living our values; in all areas of our work we are supportive, empowering, professional, innovative and diverse.  Our teams are passionate about working together to support and empower individuals and their communities.  You will receive a full induction and training for your role and ongoing support from your colleagues and managers via supervisions, 1:1s and team meetings.

All employees at Gaddum have access to an Employee Assistance Programme, Cycle to Work Scheme and an online rewards/savings platform. Our standard holiday entitlement is 25 days per annum plus bank holidays, with additional leave entitlement for your birthday and for wellbeing in the winter.

Everyone has the right to request flexible working from day one because we recognise the importance of a healthy work/life balance and our standard working week is only 35 hours. 

Gaddum is a Living Wage Employer and we are proud to have the Investors in People Silver Award.  For a full list of our awards and accreditations, please visit our website.

Gaddum also contributes to the cost of your professional body membership registration. 

How to apply

Applications should be made via the attached Application Form and submitted via email.  Full details can be found on our website.

Gaddum is proud to be a Disability Confident Level 2 Employer; if you need any support completing your application or require alternative arrangements, please get in contact.

Gaddum is dedicated to fostering an inclusive environment where every individual, regardless of background, feels valued and empowered to contribute. We celebrate diversity as a catalyst for innovation and growth and are committed to creating a workplace that thrives on varied perspectives and mutual respect. 

As part of our commitment to equality, diversity and inclusion, Gaddum undertakes anonymised shortlisting by removing identifiable information from applications forms during the shortlisting process. 

Prospectus is delighted to be working with Hand in Hand International in their search for a Digital and Social Media Marketing Manager to raise the organisation’s visibility and support its growth. This is a part-time (2.5-days a week) opportunity, based in London (Hybrid).

Hand in Hand helps women living in some of the world’s toughest places beat the odds and succeed as entrepreneurs. The money these women earn and the confidence they gain changes everything. Whole families and communities rise with them. Since 2003, from Afghanistan to Zimbabwe, Hand in Hand helped 4.6 million women launch small businesses that can stand the test of time. Some are smallholder farmers learning to stand up to climate change. Some are refugees starting a new life after running from conflict.

Reporting to the Head of Marketing and Communications, the Digital and Social Media Marketing Manager will craft exciting, engaging digital and social media campaigns that deliver results for a range of audiences. The postholder will create and edit web pages using WordPress (no coding required) and deliver targeted paid-for advertising campaigns in Google Ads and LinkedIn Ads. The new Digital and Social Media Marketing Manager will also act as marketing lead for Hand in Hand’s cause related marketing partners, including creating social content, drafting blogs and press releases, working closely with the fundraising team.

To be successful, you will have marketing experience either in an in-house, or agency role, with excellent writing, editing and storytelling skills. You will be a competent digital marketer, with experience using digital marketing tools (e.g. MailChimp or HubSpot), and design tools such as Canva. You will be an effective and thoughtful communicator, able to build effective relationships with colleagues and corporate donors. It is desirable, but not a necessity to have experience, or understanding of the charity sector, women’s rights, and/or International Development.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.  

In order to apply please, submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call to brief you on the role.

Contact Supervisor (Centre and Community Based), Hertfordshire Children’s Contact Service
Based in Hemel Hempstead, Hertfordshire
Negotiable hours; up to 37 hours per week (full-time)
Grade 2 (lower) point 13 – 15: £22,546 - £23,966 full-time equivalent per annum
Permanent contract

Are you passionate about working with families and have excellent communication skills? Are you solution focused and passionate about making a difference? If so, Family Action has an exciting opportunity and would love to hear from you.

We are looking for supervisors to work across weekdays and Saturdays and would be interested in talking to anyone who is interested in working for the service on a full time, part time, flexible or sessional basis.

Your impact

You will be working closely with the Team Manager and Hertfordshire Children’s Services to provide a safe, happy and positive experience for families, children and young people who have been referred to the service.  You will provide Supervised Contact for those referred to the service by their Social Workers and will provide a safe and welcoming environment where families are able to build trusting relationships and where appropriate receive support, advice and guidance.

Your skills 

You will have excellent communication skills including the ability to work with families in conflict, build their trust and respect, and recognise the importance of remaining impartial, objective and focused on the needs of the child/children/young person at all times.

You will be able to demonstrate an understanding of safe working practices, risk assessment and risk management.

You will have excellent written skills, in particular being able to create reports of sessions which are objective, factual and reflect the needs of the Social Worker and court.

You will be a team player who is flexible, and enthusiastic about being an integral part of a newly formed and aspirational team which is focused on the Family Action values of Can Do, Excellence, Mutual Respect and People Focus.

Our commitment to Equality, Diversity and Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQIA+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an interview.

Who we are

Family Action is a registered charity, building stronger families since 1869. Today we work with more than 60,000 families in over 150 community based services, as well as supporting thousands more through national programmes and grants. We transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation.

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

For an application pack and further information please visit our website, details are on the advert PDF document.

Please email completed applications to: inbox (5) details on the advert PDF document

Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service.

ID: 1203

Hybrid working 1-2 days per week in our Head Office (SE5 8JB) with occasional travel to regional offices

Ref FML-242

Are you a passionate and proactive individual who is willing to test and manage the implementation of new ideas processes? Do you have a proven record of working in a charity fundraising environment and of winning and/or managing five- and six-figure grants? 

If so, join St Giles Trust as our Fundraising Manager, where you will contribute to the implementation of our new Fundraising Strategy 23 – 26, plus have line management responsibilities and lead a sub-team who will have the responsibility to generate at least £500,000 per year. 

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.  

About this key role

As a valued and integral part of the Fundraising and Communications team, our successful candidate will lead a small sub-team to generate at least £500,000 income each year, including the direct line management of a Senior Fundraising Officer, who you will support to line manage the Fundraising Assistant.  We will count on you to implement effective processes and procedures across the fundraising and collaborating teams, manage and refine processes for recordkeeping and devise, maintain and update our Fundraising Handbook.

You will also be expected to manage the development and implementation of our Individual Giving Strategy and our Individual Giving income stream through single and regular giving appeals, as well as managing a portfolio of challenge events nationally that provides excellent stewardship for a range of participants. Developing and designing high-quality applications, presentations, and pitches to secure five-, six- and seven figure funding opportunities from Trusts & Foundations, Community Partners and High Net Worth Individuals is a key element of this role, as is providing excellent stewardship to existing donors.

What we are looking for

• Expert knowledge of the fundraising landscape
• Experience devising cultivation and solicitation strategies and database management
• Knowledge of fundraising best practice and regulations and of anti-discriminatory working practices
• Excellent interpersonal, relationship-building and communication skills, with the ability to write compelling, tailored and informative copy for reports, applications and external communications
• Ability to think strategically and develop innovative ideas to help us stand out to existing and new donors.  

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

To apply click the apply button.

Applications will be reviewed on a fortnightly basis: Wednesday 19th June, Wednesday 3rd July, Wednesday 17th July. We therefore strongly encourage early applications.

We are looking for a highly motivated individual with excellent customer service and communication skills to join St Pauls Advice Centre as a Reception Administrator.

St Pauls Advice Centre aims to reduce poverty by delivering advice and advocacy services covering a range of social welfare law issues. Need has grown as the recession has increased poverty and reduced support services, and our work is now, more than ever, vital for ensuring access to justice for all.

The role involves working on reception greeting St Pauls Advice Centre clients and other visitors, helping to identify issues and dealing with requests for information. You will be responsible for answering incoming telephone calls, distributing post and messages and liaising with other team members as needed. The role also involves supporting other members of the staff with administrative tasks.

You will have strong communication and interpersonal skills and enjoy working in a diverse and challenging environment. You will also have the desire to help and support people and a willingness to get involved with the services SPAC provides.

We are looking for someone who has: excellent communication, organisational and analytical skills; is a strong team worker; speaks Somali and can demonstrate respect for diversity.

(Speaking a community language [Somali] for the post of Reception Administrator is a Genuine Occupational Requirement (GOR) as per schedule 9 of the Equality Act 2010).

We are proud of our accreditation as a Living Wage employer and we offer flexible working and a generous benefits package: 

• Salary: £20,095.20 actual (£25,119 full time equivalent)
• Working hours: 28 hours per week
• Permanent contract
• Annual Leave: 30 days per year plus bank holidays (pro rata)
• Extra 3 days annual leave between Christmas & New Year (pro rata)
• Pension Scheme: 5% employer’s contribution
• Flexible working hours

Closing Date: Monday 24th June 2024 (5 pm)

Interview Date: Wednesday 3rd July 2024

 

Full job description, person specification and details of how to apply are available on the SPAC website.

No CV’s or agencies please.

JOB TITLE: Group Supervision Facilitator (Culturally Appropriate Advocacy)

HOURS: P/T 1.5 hours per calendar month 

LOCATION: Greenfish Resource Centre, Manchester, M4 1LE 

CONTRACT TYPE: Self Employed

SALARY: £40-£60 per hour

BRIEF SUMMARY OF ROLE

The Culturally Appropriate Advocacy Service provides Advocacy for racially minoritised people (Black, Asian and Minority Ethnic people) in Greater Manchester who are being treated in a psychiatric inpatient site or who are at risk of detention under the Mental Health Act.

We aim to address racial disparities experienced in mental health care through Advocacy. We know that people from racially minoritised backgrounds are more likely to be detained under the Mental Health Act and experience worse outcomes when accessing care. Our Advocates work in partnership with the people they support and take their side. We promote social inclusion and social justice through Advocacy.

We want to proactively support our Advocate team and are introducing independent group supervisions based on the feedback from our Advocates. The Group Supervision Facilitator will facilitate monthly 1.5-hour group supervision sessions for a team of Culturally Appropriate Independent Advocates.

For any queries regarding the role, please do not hesitate to get in contact for an informal discussion.

Why work with us?

At Gaddum we are all committed to living our values; in all areas of our work we are supportive, empowering, professional, innovative and diverse.  Our teams are passionate about working together to support and empower individuals and their communities.

Gaddum is a Living Wage Employer and we are proud to have the Investors in People Silver Award.  For a full list of our awards and accreditations, please visit our website.

 

How to apply

Please submit your CV and cover letter (max 1 page) via email. Full details can be found on our website.

Gaddum is proud to be a Disability Confident Level 2 Employer; if you need any support completing your application or require alternative arrangements, please get in contact.

Gaddum is dedicated to fostering an inclusive environment where every individual, regardless of background, feels valued and empowered to contribute. We celebrate diversity as a catalyst for innovation and growth and are committed to creating a workplace that thrives on varied perspectives and mutual respect. 

Legal Support Coordinator

Our client seeks to recruit a Legal Support Coordinator to support clients facing complex additional vulnerabilities and communication problems. This role is a great opportunity to learn from accomplished professionals and legal practitioners: and is open to a wide variety of candidates who have the core skills required, from those looking for a career change to law graduates seeking experience.

Their vision:

Our client was founded in partnership with, and for the benefit of, Gypsy, Roma and Traveller communities. They believe in a world where everyone is included and afforded respect, dignity and justice. There must be no exceptions on account of ethnicity, religion, gender, disability, sexuality, social background – or indeed anything else. They believe that this full inclusion is possible for Gypsy, Roma and Traveller communities and they look forward to being part of a society where this is realised.

Summary of role – purpose and duties:

Gypsy, Roma and Traveller communities have some of the poorest outcomes out of any ethnic groups in the UK (House of Commons, 2019). Their communities face multi-faceted barriers to accessing services, advice and legal representation. To that end, they are recruiting an Advocacy and Legal Referrals Coordinator to:

- Work within a collaborative, multi-disciplinary team to empower and meet the needs of clients.
- Referring vulnerable clients to trusted law firms where needed and supporting them through their legal case.
- Undertaking direct advocacy on behalf of vulnerable clients, on issues such as housing,debt, ombudsman appeals, DVLA and benefits appeals.
- Empower clients to engage with other third sector advice organisations, such as their local law centre and Citizens Advice Bureaux.
- Work with our Service Manager to develop bespoke advocacy pathways for victims of Domestic Abuse.

Person specification:

The successful candidate will be committed to achieving excellent outcomes for clients and be aligned with the vision and values of the charity. They will be warm and compassionate, yet also able to demonstrate healthy boundaries and professionalism. Crucially, they will be able to demonstrate exceptional verbal and written communication, in addition to sound critical thinking and IT skills. They will have resilience – and a sense of humour is also a must!
Please note that we celebrate potential as much as experience.

Working with them:

They believe their team are their greatest asset, placing a premium on staff welfare and providing staff excellent professional development opportunities for people to take forward in their careers. Everyone demonstrates a personal commitment to serving others and working towards their vision. They are a relaxed and collaborative team, with a big sense of humour.

Start date: ASAP

Location: Hybrid with some home working. Office at Badgemore Park, Henley on Thames, Oxfordshire. Some visits to clients throughout parts of Southern England.
Job type: Part time, 0.4fte, 16 hours p.w.
Accountable to: Head of Advocacy and Legal Affairs
Salary: £11,456 p.a. (£28,643 fte.)
Benefits: pension scheme; personal training budget; generous paid holiday equivalent to 7 weeks plus p.a. bank holidays.

Please note they will be interviewing on a rolling basis, so it is advisable to submit your application as soon as you are able.

Applicants must have use of own car and a valid UK driving license.

They recognise it has no greater responsibility than to safeguard the children and vulnerable adults that it works with. Recruitment processes will include a DBS check.

You may have experience of the following: Paralegal, Advocate, CAB Advisor, Housing Officer, PALS, Benefits Advisor, Advice, ISVA, IDVA, Independent Domestic Violence Advisor, Third Sector, Public Sector, Homelessness, Safeguarding, Healthcare, Education, Not for Profit, Care Coordinator, Charities, Volunteer Officer, Education Officer, Support Worker, Legal Assistant, Legal Executive, Law Graduate, Law Student, Ombudsman, Complaints.

REF-214 685

Join our small, dedicated team working to support people in the care system to have their voices heard.

This is an exciting opportunity to work in health and social care, ensuring that clients’ rights are protected, and their personal choices are respected.

Matrix SDT is a local-based advocacy provider operating for over 25 years in Surrey and Berkshire. We are a small and supportive team, committed to ensuring that people who use local health and social care services -regardless of their physical or mental capacity - are able to direct those services to meet their specific needs.

A Relevant Persons Representative (RPR) works across a varied client group in Surrey or Berkshire, achieving positive changes for individuals over time.

This crucial role safeguards vulnerable people who lack capacity around their care and support needs, and who are deprived of their liberty in their best interests.

The Role:

• You will have a fixed caseload of clients in Surrey and/or Berkshire, visiting them on a six- week rotation. You will need to be able to visit he client in person across the county and be able to travel independently of public transport.
• Fixed, flexible hours (15 to 30 per week) to fit around other commitments.
• Working from home to complete administrative tasks - maintaining accurate records and writing reports.
•  Working with a wide range of vulnerable people often with complex needs.
• Working within the Mental Capacity Act and the Care Act, maintaining regular contact with your clients (Relevant Persons) who are deprived of their liberty.
• Representing the wishes, views and feelings of your clients, helping them understand the DoLS (Deprivation of Liberty Safeguards) Authorisation, and challenging authorisations where appropriate.
• Opportunity over time to work in other advocacy roles and gain qualifications in this profession.
• Generous salary and annual leave entitlement, pension scheme, travel expenses and flexible working.

The role would suit someone with a passion to support people who may have communication challenges due to their impairments, and need help to ensure their views are listened to. Full training will be given.

Previous advocacy experience or working with those who lack capacity is desirable though not essential, as is some experience or knowledge of health and social care.

Good written English and ability to communicate at all levels is essential.

Are you already a Qualified Advocate?

If you already hold an advocacy qualification, we may be able to offer a full-time post in combining this role with additional functions (with pay reflecting qualification/experience).

Carers Manchester Contact Point (CMCP) is the first point of contact for unpaid carers seeking information, advice and support to help them with their caring role.

The service delivers a free confidential helpline for carers weekdays (Monday – Friday, currently 10am – 4pm).

The aim of this role is to be part of a team providing a comprehensive information, advice and support service to carers in Manchester  

The post holder will work alongside colleagues from Gaddum and potentially other organisations to be the first contact in a busy service providing advice via a telephone advice line and managing referrals made through digital sources. They will provide information and advice immediately where possible and refer more complex issues to the appropriate agencies delivering the Manchester Carers Pathway.

This role is subject to an Enhanced DBS

For any queries regarding the role, please do not hesitate to get in contact for an informal discussion.

Applications for this role close on 28th June 2024

Why work with us?

At Gaddum we are all committed to living our values; in all areas of our work we are supportive, empowering, professional, innovative and diverse.  Our teams are passionate about working together to support and empower individuals and their communities.  You will receive a full induction and training for your role and ongoing support from your colleagues and managers via supervisions, 1:1s and team meetings. 

All employees at Gaddum have access to an Employee Assistance Programme, Cycle to Work Scheme and an online rewards/savings platform.  Our standard holiday entitlement is 25 days per annum plus bank holidays, with additional leave entitlement for your birthday and for wellbeing in the winter.

Everyone has the right to request flexible working from day one because we recognise the importance of a healthy work/life balance and our standard working week is only 35 hours.

Gaddum is a Living Wage Employer and we are proud to have the Investors in People Silver Award.  For a full list of our awards and accreditations, please visit our website. 

How to apply

Applications should be made via the attached Application Form and submitted via email.  Full details can be found on our website.

Gaddum is proud to be a Disability Confident Level 2 Employer; if you need any support completing your application or require alternative arrangements, please get in contact. 

Gaddum is dedicated to fostering an inclusive environment where every individual, regardless of background, feels valued and empowered to contribute. We celebrate diversity as a catalyst for innovation and growth and are committed to creating a workplace that thrives on varied perspectives and mutual respect.

As part of our commitment to equality, diversity and inclusion, Gaddum undertakes anonymous recruitment by removing identifiable information from applications forms during the shortlisting process.

 

Hours: Full- and part-time positions

Contract: Permanent

Location: CAML charity offices and outreach venues

Salary (pro rata for part time): £33,000 per annum

Annual Leave: 25 days (pro rata for part time), Charity Day, plus public holidays

Pension: The charity operates a pension scheme

The charity offers an employee assistance programme

Deadline: 6pm, Monday 24th June 2024

Citizens Advice Merton and Lambeth (CAML) is the leading advice charity supporting individuals and families across the London boroughs of Lambeth, Merton and beyond.  We provide a range of information, support and advice services.  We also work to raise awareness and understanding of the challenging issues affecting our clients and communities. 

We are looking for an accredited Debt Adviser to provide comprehensive debt advice and support to those in need.  If you have at least one year’s experience as a debt adviser, passionate about supporting individuals and families in need, and interested in joining a dedicated, professional team we would love to hear from you.

The successful candidate will have excellent interpersonal skills and be able to work flexibly with clients. You will be meticulous in your work, especially when supporting clients and maintaining case records for continuity of casework.  You will also be very well informed with regards to legislation, case law and policy changes relating to debt and benefits.

Our offices have excellent public transport links and Mitcham also has a carpark.  We offer a friendly and welcoming work environment and can provide flexible work opportunities dependent on service demands. 

Main duties and responsibilities

• Provide comprehensive, full range of debt advice in line with Financial Conduct Authority and Debt Advice Quality Framework

• Commit to complete ongoing training/development as requested by the charity

• Provide generalist advice in benefits, income maximisation and housing as required

• Complete Debt Relief Orders on behalf of clients

• Use your interpersonal skills to explore, listen and understand complex problems as they affect each individual and tailor approach to advice accordingly

• Provide a clear plan of action and follow-up on actions relating to cases as appropriate

• Follow-up on actions relating to cases as appropriate

• Identify and escalate serious problems, including safeguarding, appropriately

• Ability to work to own initiative within a team environment. 

• Work closely with service colleagues and wider CAML team

• Support clients in CAML offices and outreach venues

Monitoring Quality and Case Recording

• Ensure all client engagement and support is comprehensively and accurately recorded

• Review your work, and monitor quality standards, as per the Citizens Advice quality framework

• Ensure data protections regulations are adhere and office procedures followed

• Work with your line manager, senior managers and charity colleagues to develop and improve services, and your own standards.

 

Other Duties and Responsibilities

• With wider charity team and other organisations, ensure clients are supported with related advice issues

• Ensure all work is fully compliant with our policies and procedures and Citizens Advice Quality Standard

• Assist and contribute to the charity’s communications, research and campaigns work

• Maintain positive working relations with our stakeholders

• Professionally represent Citizens Advice Merton and Lambeth

• Other duties as requested by your line manager, senior manager and Chief Executive

Professional Development

• All our team receive comprehensive induction to the charity and our work.  We support Advisers in their professional development to ensure we’re up to date with recent legislation, case law, policies and procedures relating to benefits and debt and undertake appropriate training as agreed with your line manager (Head of Advice Services).

Person Specification

• Generalist Adviser certificate (Citizens Advice or equivalent) – Essential

• Accredited debt adviser (either through relevant Citizens Advice debt training, Wiser Adviser training). – Essential

• Ability and willingness to comply with Citizens Advice quality standards

• Experience of using client management databases (we use Casebook) - Desirable

• Ability to prioritise work, meet deadlines and manage caseload - Essential

• IT competency and experience - Essential

• Ability and willingness to work as a team - Essential

• Understanding of and commitment to the aims and principles of Citizens Advice service - Essential

This job description and personal specification does not form part of any contract.

If you’re interested in the role and joining us, we would be delighted to hear from you. Please follow the link to our website to find out how to apply. (please note we will not consider CVs for this role).

The deadline for applications is 6pm, Monday 24th June 2024. 

If you do not hear from us, we are afraid your application was unsuccessful.

We reserve the right to close applications early if we receive sufficient applications for the role.

We are registered with the Information Commissioner's Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and stored.

£41,200 (pro-rata) + 6% pension contribution

21 hours per week

Supported by our CEO, you'll be working with an ambitious and caring organisation that works hard to support refugees, asylum seekers and migrants.  As a relatively small organisation we can be creative and nimble and always strive to work collaboratively. We are looking for a dedicated and passionate individual who can embed our new People strategy, taking our HR function to the next level.

For more information, please refer to the job pack. To apply, please complete our online application form which you can find on our website.

Deadline: 9am 24th June 2024

Interviews: Week commencing 1st July 2024