Permanent "Support Worker" Jobs

Central England Law Centre (CELC) provides a vital service to clients across Coventry and Birmingham, providing support for all aspects of housing law through a team of dedicated solicitors, caseworkers, paralegals and support workers.

This is an exciting opportunity for an experienced caseworker or solicitor to join the team, supporting our clients across Birmingham in the delivery of casework through the Law Centre’s Legal Aid contract.

The successful candidate will be subject to a basic DBS check.

Responsibilities

With responsibility for a caseload of clients across Birmingham, the successful candidate will:

• Advise clients on all aspects of housing law through face-to-face and telephone appointments
• Undertake casework and represent clients at court as appropriate
• Liaise with the Legal Aid Agency in respect of funding applications and claims
• Complete public funding forms via CCMS and paper applications where appropriate
• Promptly cost and bill closed cases in order to meet individual and team targets

Person Specification

• A solicitor or caseworker with proven experience of the delivery of casework through a legal aid contract
• A demonstrable commitment to social justice
• The ability to work sympathetically and effectively with a wide variety of clients
• Experience of advocating for clients in court and with other agencies
• Demonstrable knowledge and understanding of legal aid eligibility requirements and legal aid applications

About CELC:

A fairer, more just society in which an understanding of rights and their power is embedded within communities.

Central England Law Centre is the UK’s largest Law Centre. Our size enables us to provide legal expertise across eight different areas of social welfare law including: discrimination; employment; health and social care; housing; immigration and asylum; public law; and welfare benefits. This means that we can offer services that can address all of the interconnected problems people face in their everyday lives.

Our services are rooted in the communities we serve and we are an organisation that uses its legal expertise to improve the lives of those who are often vulnerable and socially excluded due to poverty, illness or disability.

What we offer: 

•  37-hour working week;
•  Flexible working hours and a hybrid working arrangement;
•  28 days holiday (rising by 1 day per year of service to 35 days after 5 years of service) plus 8 statutory days;
•  Pension scheme membership;
•  Access to an employee assistance programme;

Closing date: 12pm on the 15th May 2024

Interviews will be held in week commencing: 20th or 27th May 2024

The Volunteer Coordinator will be responsible for managing and co-ordinating FearFree’ Volunteers, including supervision and coaching of volunteers.

Volunteers are essential to FearFree services both support service roles and non-support service roles such as admin and fundraising. Volunteers will be within the following roles:

· Helpline Support: Responsible for logging referrals and triaging cases, ensuring initial safety advice is given and the service user is directed to the most appropriate service, as well as responding to professional enquiries.

· Facilitating and Co-facilitating Group Work Programmes: This will include facilitating peer support groups and being second facilitator for group work programmes providing support to victims/survivors of domestic abuse, those who have experienced sexual violence and group programmes for perpetrator groups supporting those who wish to change their behaviour.

· Befriending Services: offering support to individuals who have experienced domestic abuse or sexual violence and are still impacted by the trauma of their experiences, providing support and encouragement to enable service users to create independent and fulfilling lives.

· Admin support: Supporting with our admin support teams such as HR support, finance support, covering reception and other tasks as required.

The Volunteer Coordinator will work closely with the Volunteer Manager, Head of Fundraising and other Volunteer Coordinators in other FearFree localities.

FearFree is committed to hybrid working and this role will be a mix of home based and office based, alongside requiring travel for meetings. Travel across Devon is required and occasional travel to our other offices may be required.

Main Responsibilities and Tasks

Recruitment and training of volunteers

· Participating in the recruitment of volunteers in both service user facing roles and support roles. This will include advertising for roles, interviewing perspective volunteers and supporting with HR processes.

· Planning and delivering thorough training for all volunteers, dependent on the role they will be completing.

· Ensuring each volunteer continues to develop in their role.

· Liaise with Service Managers and Team Managers to identify roles where volunteers could be utilised.

Service delivery and management of volunteers

· Providing line management support and supervision to volunteers.

· Be point of contact for volunteers to raise concerns and discuss cases.

· Ensure the delivery of a high quality, responsive service to people who have experience domestic abuse and/or sexual violence.

· Manage volunteers to ensure service users individual issues and needs are clearly identified and plans meet these needs including matching volunteers with clients.

· Manage the quality assurance of support given by volunteers including safeguarding and compliance with all relevant legislation and best practice guidance.

· Network with other agencies in order to maintain effective communication and joint working for the benefit of service users.

· Promote the rights, equality, diversity and needs of service users by ensuring they are respected and valued as individuals.

· Produce stories and case studies to support the promotion of the service and to evidence the impact of the service.

· Engage with our Marketing and Fundraising Manager to support with coordinating events and to encourage wider team engagement and support.

Other

· Providing written reports and information as required, including information which can be used for the promotion of the organisation and to deliver key messages regarding the experiences of our service users.

· Undertake role relevant training to maintain knowledge, keep up to date with legislation, information and best practice relating to domestic abuse, sexual violence and other related work to maintain Continued Professional Development.

· Attend team meetings, monthly supervision and participate in organisational data collection as required.

· Contribute to effective team working with a flexible and pro-active approach.

· Work within organisational policies and procedures at all times.

· Respect and value the diversity of the community in which the services work in and recognise the needs and concerns of a diverse range of service users ensuring the service is accessible to all.

· Ensure security of data, especially sensitive personal data inline with the information security policy.

· Maintain an awareness and observation of Fire, Health & Safety regulations.

· Undertake all statutory and mandatory training, as required by the organisation.

·    Carry out any other duties that are within the scope, spirit, and purpose of the role, as required. 

For a full job description/person specification and to apply, please follow the link provided on this website. The closing date for this role is 7th May 2024.

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

Our Welfare Officers provide direct and impactful welfare support to RAF personnel and their immediate family. As a trusted and confidential source of support, you will assist our service users with challenges they are facing, from mental ill-health, difficult relationships, domestic abuse, financial and cost-of-living concerns, resettlement, housing, childcare, equality issues, bereavement, military discharge or deployment and many more - no day will be the same, as such this is a great opportunity to develop your knowledge and skills within the Welfare sector.

Our intervention is provided with consent on a non-statutory basis, and you will work with and engage our service users to develop appropriate interventions for individual outcomes.

Our service is transitioning to become more accessible and inclusive, digital technology plays a key role in this, as such you will use digital technologies to complement and enhance processes and service user experience.

You will play an active role within the community, promoting the service through the delivery of presentations and representing the service at public engagement events. You will also work closely with RAF welfare teams, local authorities, health, education, civilian agencies, charities and other military organisations to ensure the best outcome for the service use

About the Team

2024 marks 34 years since SSAFA began delivering an independent non-statutory, and confidential service, for the Royal Air Force community across the UK, and this is an exciting time to be joining as we were recently successful in our bid to continue delivering this service.

We are transforming our ways of working to be innovative, to ensure our service is even more inclusive and accessible to meet the needs of a modern RAF.

As part of this transition, we are recruiting to several Welfare Officer vacancies across the UK.

We are a hard-working team from diverse professional backgrounds.  Although we all have our own area of responsibility, we support each other in delivering the best possible service to our military community.

Find out more about the 34 year history of the Service Personal Support & Social Work Service and hear from a colleague at RAF St Mawgan on our careers page.

About you

To thrive in this role you will have relevant experience of supporting adults, families and children/young people. You will be able to take a flexible and creative approach to problem solving. You will have excellent communication skills and be able to deliver presentations with confidence.

You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

It would be advantageous if you have experience of carrying out assessments, preparing plans, monitoring and reviewing outcomes.

There will be some travel required and therefore you will need to be able to drive and have access to your own car.

About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2022 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.

Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. 

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Closing date: Midnight on Sunday 12 May 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications. 

Interviews: TBC

Ref CAS-241

Are you a proactive, compassionate and collaborative individual with a proven record of providing support, advice and advocacy and communicating effectively the needs of clients to other professionals?  Do you have substantial experience of assessing the needs of young adults who are at risk of significant harm?

If so, St Giles has an exciting opportunity for a Young Adults Caseworker to join our dynamic team and work on a vital project which offers support to young adults aged 18-25 who come into contact, or are at risk of coming into contact, with the criminal justice system to make positive changes to their lives and reduce the likelihood of offending and/or reoffending.

About St Giles Trust 

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.  

About this exciting opportunity

As Young Adults Caseworker, you will focus on promoting the project and engaging with your clients in line with the project’s targets and providing a client-led support service and advocacy that responds to each individual’s needs and achieves project outcomes.  You will also deliver a holistic support service, working solo or with colleagues as the situation dictates, that will include practical help such as mentoring, social and housing support, accompanying to appointments, ETE options, benefits work, debt advice, liaising with utilities, DIY work and cleaning.

You will support clients to develop individual action plans and regularly review these plans with your clients to assess progress, plus produce risk management plans based on assessments.  We will also count on you to develop and maintain relationships with partner agencies, including community-based services such as Police, YOT, Probation, children’s services and local authorities, as well as ensuring you close cases efficiently and positively, identifying a referral route for young people that can be used for ongoing support.

What we are looking for

• Experience in working as part of a multi-agency team, working together to achieve positive outcomes for young adults and establishing links to further the aims of a project.
• Experience of using support plans to enable people to successfully access support services.
• Proven record of engaging successfully with ‘challenging’ young adults.
• Experience of assessing risk and implementing safety procedures when thinking about young adults involved in or at risk of violence or exploitation.
• A working knowledge of relevant services for young adults in and around Swansea.
• Excellent interpersonal, relationship-building and communication skills, verbal and written.
• A flexible, collaborative and professional approach to your work.

Please note this role requires an Enhanced Adult with the adult barred list DBS checks.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage ) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

To apply, please visit our website via the ‘Apply’ button.

Closing date: 11 p.m. 16 May 2024

Interview date: 23 May 2024 Cardiff Office 

A ydych chi'n unigolyn rhagweithiol, trugarog a chydweithredol gyda hanes profedig o ddarparu cymorth, cyngor ac eiriolaeth a chyfathrebu anghenion cleientiaid yn effeithiol i weithwyr proffesiynol eraill?  A oes gennych chi brofiad sylweddol o asesu anghenion pobl ifanc sydd mewn perygl o niwed sylweddol?

Os felly, mae gan St Giles gyfle cyffrous i Weithiwr Achos Oedolion Ifanc ymuno â'n tîm deinamig a gweithio ar brosiect hanfodol sy'n cynnig cefnogaeth i oedolion ifanc 18-25 oed sy'n dod i gysylltiad â'r system cyfiawnder troseddol neu sydd mewn perygl o ddod i gysylltiad â'r system cyfiawnder troseddol i wneud newidiadau cadarnhaol i'w bywydau a lleihau'r tebygolrwydd o droseddu a/neu aildroseddu.

Ynghylch Ymddiriedolaeth St Giles 

Elusen uchelgeisiol, wedi’i hen sefydlu sy’n helpu pobl sy’n wynebu helbulon i ddod o hyd i swyddi, cartrefi a’r gefnogaeth gywir y mae ei hangen arnynt yw Ymddiriedolaeth St Giles.  Yn ganolog i’n hethos yw ein cred bod pobl sydd â phrofiad uniongyrchol o oresgyn problemau, megis cefndir troseddol, digartrefedd, dibyniaeth ar gyffuriau ac alcohol a bod yn aelod o gang, yn allweddol i sicrhau newid positif mewn eraill.  

Ynghylch y cyfle cyffrous hwn

Fel Gweithiwr Achos Oedolion Ifanc byddwch yn canolbwyntio ar hyrwyddo'r prosiect ac ymgysylltu â'ch cleientiaid yn unol â thargedau'r prosiect a darparu gwasanaeth cymorth ac eiriolaeth dan arweiniad cleientiaid sy'n ymateb i anghenion pob unigolyn ac yn cyflawni canlyniadau'r prosiect.  Byddwch hefyd yn darparu gwasanaeth cymorth cyfannol, gan weithio'n unigol neu gyda chydweithwyr yn ôl y sefyllfa, a fydd yn cynnwys cymorth ymarferol fel mentora, cymorth cymdeithasol a thai, hebrwng i apwyntiadau, opsiynau Addysg, Hyfforddiant a Chyflogaeth, gwaith budd-daliadau, cyngor ar ddyledion, cysylltu â gwasanaethau, gwaith DIY a glanhau.

Byddwch yn helpu cleientiaid i greu cynlluniau gweithredu unigol ac yn adolygu'r cynlluniau hyn yn rheolaidd gyda'ch cleientiaid i asesu cynnydd, ynghyd â chreu cynlluniau rheoli risg yn seiliedig ar asesiadau.  Byddwch hefyd yn datblygu a chynnal perthynas ag asiantaethau partner, gan gynnwys gwasanaethau cymunedol fel yr Heddlu, Timau Troseddau Ieuenctid, y Gwasanaeth Prawf, gwasanaethau plant ac awdurdodau lleol, yn ogystal â sicrhau eich bod yn cau achosion yn effeithlon ac yn gadarnhaol, gan nodi llwybr atgyfeirio ar gyfer pobl ifanc y gellir ei ddefnyddio ar gyfer cymorth parhaus.

Yr hyn rydym yn chwilio amdano

• Profiad o weithio fel rhan o dîm amlasiantaethol, gan gydweithio i sicrhau canlyniadau cadarnhaol i oedolion ifanc a sefydlu cysylltiadau i hyrwyddo nodau prosiect
• Profiad o ddefnyddio cynlluniau cymorth i alluogi pobl i gael mynediad at wasanaethau cymorth yn llwyddiannus
• Hanes profedig o ymgysylltu'n llwyddiannus â phobl ifanc 'heriol'
• Profiad o asesu risg a gweithredu gweithdrefnau diogelwch mewn cysylltiad ag oedolion ifanc sy'n ymwneud â neu sydd mewn perygl o drais neu gamfanteisio
• Gwybodaeth weithredol o wasanaethau perthnasol i oedolion ifanc yn Abertawe a'r cyffiniau.

• Sgiliau rhyngbersonol, meithrin-perthynas a chyfathrebu rhagorol, ar lafar ac yn ysgrifenedig
• Dull hyblyg, cydweithredol a phroffesiynol o ymdrin â'ch gwaith.

Sylwch fod y rôl hon yn gofyn am wiriadau rhestr Oedolyn Uwch gydag Oedolyn Gwaharddedig

Yn gyfnewid am hyn, gallwch ddisgwyl cyflog cystadleuol, lwfans absenoldeb hael, pensiwn staff, gweithio hyblyg, rhaglen fentora, gwasanaeth cyngor a chwnsela, benthyciad tocyn tymor a llawer mwy.

Rydym yn gyflogwr ecwiti a chynhwysol. Rydym yn croesawu pob cais, ac yn arbennig yn annog ceisiadau gan bobl o'r mwyafrif byd-eang (du, brown, aml-dreftadaeth) a'r rhai sy'n uniaethu fel anabl, niwro-eang, neu niwro-amrywiol, gydag unrhyw nodweddion gwarchodedig a/neu rwystrau neu heriau cymdeithasol. Rydym yn gwerthfawrogi'r effaith rymusol ac addysgiadol y gall pob profiad ymarferol ac amrywiaeth meddwl ei gynnig i'r sefydliad.

Bydd St Giles yn gwarantu cyfweliad i bob ymgeisydd anabl sy'n bodloni'r meini prawf gofynnol a nodir yn y Disgrifiad Swydd ar gyfer y swydd wag hon.

I ymgeisio, ewch i’n gwefan drwy glicio ar y botwm ‘Ymgeisio’.

Dyddiad cau: 11 p.m. 16 Mai 2024

Dyddiad cyfweliad: 23 Mai 2024 Swyddfa Caerdydd 

Ref YAC-241

Are you a proactive, compassionate and collaborative individual with a proven record of providing support, advice and advocacy and communicating effectively the needs of clients to other professionals?  Do you have substantial experience of assessing the needs of young adults who are at risk of significant harm?

If so, St Giles has an exciting opportunity for a Young Adults Caseworker to join our dynamic team and work on a vital project which offers support to young adults aged 18-25 who come into contact, or are at risk of coming into contact, with the criminal justice system to make positive changes to their lives and reduce the likelihood of offending and/or reoffending.

About St Giles Trust 

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.  

About this exciting opportunity

As Young Adults Caseworker, you will focus on promoting the project and engaging with your clients in line with the project’s targets and providing a client-led support service and advocacy that responds to each individual’s needs and achieves project outcomes. You will also deliver a holistic support service, working solo or with colleagues as the situation dictates, that will include practical help such as mentoring, social and housing support, accompanying to appointments, ETE options, benefits work, debt advice, liaising with utilities, DIY work and cleaning.

You will support clients to develop individual action plans and regularly review these plans with your clients to assess progress, plus produce risk management plans based on assessments.  We will also count on you to develop and maintain relationships with partner agencies, including community-based services such as Police, YOT, Probation, children’s services and local authorities, as well as ensuring you close cases efficiently and positively, identifying a referral route for young people that can be used for ongoing support.

What we are looking for

• Experience in working as part of a multi-agency team, working together to achieve positive outcomes for young adults and establishing links to further the aims of a project.
• Experience of using support plans to enable people to successfully access support services.
• Proven record of engaging successfully with ‘challenging’ young adults.
• Experience of assessing risk and implementing safety procedures when thinking about young adults involved in or at risk of violence or exploitation.
• A working knowledge of relevant services for young adults in and around Gwent.
• Excellent interpersonal, relationship-building and communication skills, verbal and written.
• A flexible, collaborative and professional approach to your work.

Please note this role requires an Enhanced Adult with the adult barred list DBS checks.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

To apply, please visit our website via the ‘Apply’ button.

Closing date: 16 May 2024

Interview date: 22 May 2024 Cardiff Office

A ydych chi'n unigolyn rhagweithiol, trugarog a chydweithredol gyda hanes profedig o ddarparu cymorth, cyngor ac eiriolaeth a chyfathrebu anghenion cleientiaid yn effeithiol i weithwyr proffesiynol eraill?  A oes gennych chi brofiad sylweddol o asesu anghenion pobl ifanc sydd mewn perygl o niwed sylweddol?

Os felly, mae gan St Giles gyfle cyffrous i Weithiwr Achos Oedolion Ifanc ymuno â'n tîm deinamig a gweithio ar brosiect hanfodol sy'n cynnig cefnogaeth i oedolion ifanc 18-25 oed sy'n dod i gysylltiad â'r system cyfiawnder troseddol neu sydd mewn perygl o ddod i gysylltiad â'r system cyfiawnder troseddol i wneud newidiadau cadarnhaol i'w bywydau a lleihau'r tebygolrwydd o droseddu a/neu aildroseddu.

Ynghylch Ymddiriedolaeth St Giles 

Elusen uchelgeisiol, wedi’i hen sefydlu sy’n helpu pobl sy’n wynebu helbulon i ddod o hyd i swyddi, cartrefi a’r gefnogaeth gywir y mae ei hangen arnynt yw Ymddiriedolaeth St Giles.  Yn ganolog i’n hethos yw ein cred bod pobl sydd â phrofiad uniongyrchol o oresgyn problemau, megis cefndir troseddol, digartrefedd, dibyniaeth ar gyffuriau ac alcohol a bod yn aelod o gang, yn allweddol i sicrhau newid positif mewn eraill.  

Ynghylch y cyfle cyffrous hwn

Fel Gweithiwr Achos Oedolion Ifanc byddwch yn canolbwyntio ar hyrwyddo'r prosiect ac ymgysylltu â'ch cleientiaid yn unol â thargedau'r prosiect a darparu gwasanaeth cymorth ac eiriolaeth dan arweiniad cleientiaid sy'n ymateb i anghenion pob unigolyn ac yn cyflawni canlyniadau'r prosiect.  Byddwch hefyd yn darparu gwasanaeth cymorth cyfannol, gan weithio'n unigol neu gyda chydweithwyr yn ôl y sefyllfa, a fydd yn cynnwys cymorth ymarferol fel mentora, cymorth cymdeithasol a thai, hebrwng i apwyntiadau, opsiynau Addysg, Hyfforddiant a Chyflogaeth, gwaith budd-daliadau, cyngor ar ddyledion, cysylltu â gwasanaethau, gwaith DIY a glanhau.

Byddwch yn helpu cleientiaid i greu cynlluniau gweithredu unigol ac yn adolygu'r cynlluniau hyn yn rheolaidd gyda'ch cleientiaid i asesu cynnydd, ynghyd â chreu cynlluniau rheoli risg yn seiliedig ar asesiadau.  Byddwch hefyd yn datblygu a chynnal perthynas ag asiantaethau partner, gan gynnwys gwasanaethau cymunedol fel yr Heddlu, Timau Troseddau Ieuenctid, y Gwasanaeth Prawf, gwasanaethau plant ac awdurdodau lleol, yn ogystal â sicrhau eich bod yn cau achosion yn effeithlon ac yn gadarnhaol, gan nodi llwybr atgyfeirio ar gyfer pobl ifanc y gellir ei ddefnyddio ar gyfer cymorth parhaus.

Yr hyn rydym yn chwilio amdano

• Profiad o weithio fel rhan o dîm amlasiantaethol, gan gydweithio i sicrhau canlyniadau cadarnhaol i oedolion ifanc a sefydlu cysylltiadau i hyrwyddo nodau prosiect
• Profiad o ddefnyddio cynlluniau cymorth i alluogi pobl i gael mynediad at wasanaethau cymorth yn llwyddiannus
• Hanes profedig o ymgysylltu'n llwyddiannus â phobl ifanc 'heriol'
• Profiad o asesu risg a gweithredu gweithdrefnau diogelwch mewn cysylltiad ag oedolion ifanc sy'n ymwneud â neu sydd mewn perygl o drais neu gamfanteisio
• Gwybodaeth weithredol o'r gwasanaethau perthnasol i oedolion ifanc yn ac o gwmpas Caerdydd

• Sgiliau rhyngbersonol, meithrin-perthynas a chyfathrebu rhagorol, ar lafar ac yn ysgrifenedig
• Dull hyblyg, cydweithredol a phroffesiynol o ymdrin â'ch gwaith.

Sylwch fod y rôl hon yn gofyn am wiriadau rhestr Oedolyn Uwch gydag Oedolyn Gwaharddedig

Yn gyfnewid am hyn, gallwch ddisgwyl cyflog cystadleuol, lwfans absenoldeb hael, pensiwn staff, gweithio hyblyg, rhaglen fentora, gwasanaeth cyngor a chwnsela, benthyciad tocyn tymor a llawer mwy.

Rydym yn gyflogwr ecwiti a chynhwysol. Rydym yn croesawu pob cais, ac yn arbennig yn annog ceisiadau gan bobl o'r mwyafrif byd-eang (du, brown, aml-dreftadaeth) a'r rhai sy'n uniaethu fel anabl, niwro-eang, neu niwro-amrywiol, gydag unrhyw nodweddion gwarchodedig a/neu rwystrau neu heriau cymdeithasol. Rydym yn gwerthfawrogi'r effaith rymusol ac addysgiadol y gall pob profiad ymarferol ac amrywiaeth meddwl ei gynnig i'r sefydliad.

Bydd St Giles yn gwarantu cyfweliad i bob ymgeisydd anabl sy'n bodloni'r meini prawf gofynnol a nodir yn y Disgrifiad Swydd ar gyfer y swydd wag hon.

I ymgeisio, ewch i’n gwefan drwy glicio ar y botwm ‘Ymgeisio’.

Dyddiad cau: 16 Mai 2024

Dyddiad cyfweliad: 22 Mai 2024 Swyddfa Caerdydd

Thurrock CVS are passionate about supporting, developing and promoting the Voluntary, Community, Faith and Social Enterprise Sector, and recognise that as a sector, we are better together.

We are looking for someone who can take a lead in supporting three of the four key functions of infrastructure and includes leadership & advocacy, partnerships & collaborations and capacity building for the sector.  These characterise the role of Thurrock CVS and help to support and strengthen locally based voluntary, community, faith and social enterprise organisations and showcase the strength and worth of the sector.

In addition to the support to the sector, you will manage a fund developed to support the sector, overseeing the administration and governance of the fund, and supporting a wider team in building relationships with businesses to drive the social responsibility agenda.

We are looking for someone with experience of working and developing the VCFSE sector, including organisational structures such as in incorporated charities, CIC’s etc, training, funding advice, policy guidance and general support around funding and grant applications

This is a demanding role and requires someone with tenacity and a real interest in people and social action. Superb communication skills are a must, at all levels, as well as a good understanding of an organisations development and structure.

At Independent Age, we believe that no older person should face financial hardship. That’s why, by 2027, our goal is to have improved the lives of one million older people. Our impact across policy, campaigning, information and advice, grant-making and partnerships improves lives by increasing the financial well-being of older people in financial hardship, enabling greater choice and independence in wider areas of life. We want to find talented individuals from diverse backgrounds to join us on this journey.

Responsibilities and Person Specification:

This role is an integral part of the day-to-day delivery of our Advice and Support Service, which has been re-shaped and is due to go live in the summer of 2024. The service is targeted at older people in or facing financial hardship, and provides information, advice and follow up support relating to a range of issues, including Welfare Benefits, Social Care and Housing. 

As an Adviser (Health Social Care and Housing) you will be responsible for providing specialist support to older people, their families and carers through our advice service with their housing and social care enquiries as well as providing generalist level support on a range of issues through our duty service. 

 You should have in depth, specialist level knowledge of Health and Social Care or Housing (ideally both) as they relate to older people, experience of working within a high volume advice setting and advice supervision framework such as the AQS framework

For full details on the role and requirements, please review the job description and person specification.  If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway. 

This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9-day fortnight. We also are open to this role being worked on a part-time basis on a minimum of 28 hours per week.

What it’s like to work at Independent Age:

 We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.

We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working. 

You can find out more about what it’s like to work at Independent Age by visiting our website.

Salary information:

Hybrid working in London: £32,682 per year, increasing to £33,600 after 6 months and £34,493 after 12 months Pro-rata if part-time

Homebased (with regular travel to London): £29,453 per year, increasing to £30,267 after 6 months and £31,054 after 12 months. Pro-rata if part-time. 

Application Process:

To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name. 

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A basic DBS Certificate will be required for this role.

Closing Date: 6th May

Interview Dates: 

First Round: 15th or 16th or, Second Round: 21st May

At Independent Age, we believe that no older person should face financial hardship. That’s why, by 2027, our goal is to have improved the lives of one million older people. Our impact across policy, campaigning, information and advice, grant-making and partnerships improves lives by increasing the financial well-being of older people in financial hardship, enabling greater choice and independence in wider areas of life. We want to find talented individuals from diverse backgrounds to join us on this journey.

Responsibilities and Person Specification:

This role is an integral part of the day-to-day delivery of our Advice and Support Service, which has been re-shaped and is due to go live in the summer of 2024. The service is targeted at older people in or facing financial hardship, and provides information, advice and follow up support relating to a range of issues, including Welfare Benefits, Social Care and Housing. 

As a Adviser (Housing and Welfare Benefits) you will be responsible for providing specialist support to older people, their families and carers through our advice service with their enquiries relating to housing and welfare benefits as well as providing generalist level support on a range of issues through our duty service.

You should you should have in depth, specialist level knowledge of Housing or Welfare Benefits (ideally both) as they relate to older people, experience of working within an high volume advice setting and advice supervision framework such as the AQS framework.

For full details on the role and requirements, please review the job description and person specification.  If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway. 

This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9-day fortnight. We also are open to this role being worked on a part-time basis on a minimum of 28 hours per week. 

What it’s like to work at Independent Age:

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.

We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working.  

You can find out more about what it’s like to work at Independent Age by visiting our website.

Salary information: 

Hybrid working in London: £32,682 per year, increasing to £33,600 after 6 months and £34,493 after 12 months Pro-rata if part-time 

Homebased (with regular travel to London): £29,453 per year, increasing to £30,267 after 6 months and £31,054 after 12 months. Pro-rata if part-time. 

Application Process:

To apply, please sit our website to submit via CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification, by clicking the Apply Online button below (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name. 

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A basic DBS Certificate will be required for this role.

Closing Date: 6th May

Interview Dates:

First Round: 15th or 16th May, Second Round: 22nd May 

Our Welfare Officers provide direct and impactful welfare support to RAF personnel and their immediate family. As a trusted and confidential source of support, you will assist our service users with challenges they are facing, from mental ill-health, difficult relationships, domestic abuse, financial and cost-of-living concerns, resettlement, housing, childcare, equality issues, bereavement, military discharge or deployment and many more - no day will be the same, as such this is a great opportunity to develop your knowledge and skills within the Welfare sector.

Our intervention is provided with consent on a non-statutory basis, and you will work with and engage our service users to develop appropriate interventions for individual outcomes.

Our service is transitioning to become more accessible and inclusive, digital technology plays a key role in this, as such you will use digital technologies to complement and enhance processes and service user experience.

You will play an active role within the community, promoting the service through the delivery of presentations and representing the service at public engagement events. You will also work closely with RAF welfare teams, local authorities, health, education, civilian agencies, charities and other military organisations to ensure the best outcome for the service user.

About the Team

2024 marks 34 years since SSAFA began delivering an independent non-statutory, and confidential service, for the Royal Air Force community across the UK, and this is an exciting time to be joining as we were recently successful in our bid to continue delivering this service.

We are transforming our ways of working to be innovative, to ensure our service is even more inclusive and accessible to meet the needs of a modern RAF.

As part of this transition, we are recruiting to several Welfare Officer vacancies across the UK, including apprenticeship opportunities which will be advertised in due course.

We are a hard-working team from diverse professional backgrounds.  Although we all have our own area of responsibility, we support each other in delivering the best possible service to our military community.

Find out more about the 34 year history of the Service Personal Support & Social Work Service.

About you

To thrive in this role you will have relevant experience of supporting adults, families and children/young people. You will be able to take a flexible and creative approach to problem solving. You will have excellent communication skills and be able to deliver presentations with confidence.

You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

It would be advantageous if you have experience of carrying out assessments, preparing plans, monitoring and reviewing outcomes.

There will be some travel required and therefore you will need to be able to drive and have access to your own car.

About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2022 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.

Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. 

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. 

Closing date: Midnight on 12 May 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications. 

Interviews: TBC.

A fantastic opportunity has arisen for a Regional Casework Coordinator to join the Northwest Region at SSAFA, the Armed Forces charity.

You will be part of the regional office team who are the first point of contact to all beneficiaries into the Regional Office. You will be assisting with sometimes complex problems from individuals who may be distressed, identifying the presenting and potential underlining needs to determine the best way to support the beneficiary, either by beginning a casework referral, referring to another service within SSAFA or making an external referral to organisations better able to offer support. You will also have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. At all times you will adhere to the safeguarding, confidentiality, and data-protection policies, including escalation to emergency services for clients where there are immediate areas of concern.

To help you establish yourself in this new post you will receive excellent training and induction to SSAFA and will influence the processes and procedures within the office, working closely with the Regional Casework Manager and Regional Operations Manager.

The post is home-based, but you may have to travel occasionally around the Northwest Region of England.

About the team

In this new role you will be working closely with volunteers from the six SSAFA branches in the Northwest, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a larger support team which will include a Casework Manager and a Regional Operational Manager.

About you

To carry out this role successfully you will have a track record of providing welfare advice in key areas such as, housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR, along with experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families, along with supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the North West.

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2022 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.

Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Further information about the role

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

 Closing date: Midnight on 6 May 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

 Interviews: 13 May 2024

Start date: June 2024, date to be confirmed

Salary: £37,121 per annum

Working hours:  Full time, 35 hours

Contract: Permanent

Location: Manchester

Annual leave: 30 days plus statutory bank holidays (if full time). All WIP staff also receive an additional 3 days leave between Christmas and New Year.

Pension scheme: WIP provides an auto enrolment pension scheme with 5% contributions from the employer and 3% from the employee.

About Women in Prison

Women in Prison is a national, women-led, feminist organisation. We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.

Reports to: Head of Community Programmes

Direct reports: 1 Senior Project Worker, 2 WomenMATTA Project Workers, 1 Programme Facilitator,1 Northern Services Administrator

Job Purpose:

WomenMATTA delivers support services to women in Manchester and Trafford who are in contact with, or at risk of being in contact with, the criminal justice system. This includes one to one advice, advocacy, practical and emotional support, and group interventions.

This position will provide strategic oversight and operational management to all WomenMATTA services delivered through hubs across multiple sites in Manchester and Trafford, ensuring quality standards are consistently met, staff are effectively managed, partnerships are established and maintained, and budgets are appropriately managed.

Key Responsibility Areas:

1. Lead on the operational management and strategic oversight of WomenMATTA; ensuring high quality, trauma informed, and gender responsive services are delivered to vulnerable and marginalized women in contact with, or at risk of being in contact with, the criminal justice system.
2. Provide effective leadership to the WomenMATTA team, fostering a positive and supportive culture.
3. Monitor case management systems to ensure accurate and timely data recording, aligning with contract KPIs and WIP policies.
4. Develop effective relationships with key stakeholders, such as the Probation and local authority leads to ensure effective service delivery.

This role is part of the Wiltshire Domestic Abuse Team, which provides support to people and their families who have been impacted by domestic abuse.

Working closely with the wider Wiltshire Team your key responsibilities will be: 

• To co-ordinate the delivery of group work programmes. 
• To facilitate and deliver group work programmes. 
• Assess participants’ suitability for programmes. 
• To monitor waiting lists, with a focus on risk management and safeguarding. 
• To support group facilitators to deliver programmes. 
• To lead on the development of new programmes . 
• To review current programmes and continue development as required.

Key responsibilities:  

• Act as the main point of contact regarding group-work provision.
• To ensure groups are monitored with consideration of outcomes, and support the Team Manager to pull data as requested. 
• To deliver group-work programmes both virtually and face-to-face. 
• To promptly assess all group referrals and manage waiting lists. 
• To undertake risk assessments and agree risk management / safety plans where required. 
• To provide support to group facilitators and feedback to their line managers where required. 
• Stay abreast of developments in best practice, legislative and other changes, and integrate them into day-to-day work and the development of strategies and plans. 
• To chair regular facilitator meetings, ensuring that minutes are taken and disseminated and that there is regular attendance by the workers. 
• To identify areas of training need and co-ordinate in-house training for the staff or signpost to appropriate providers.
• To make recommendations to Team Manager about the best use of resources. 
• Coordinate resources and activities to serve the needs of service users to ensure a seamless, co-ordinated response. 
• To analyse data generated and evaluate groups, producing verbal/written reports as required. 
• To support the on going develop of programmes offered.
• To work closely with other teams to ensure the best possible outcome for clients. 
• To prioritise client need by risk, vulnerability and safeguarding. 
• To ensure that accurate and appropriate notes are recorded after each group work session and any other contact with clients.
• To work with due regard to diversity, ensuring groups are inclusive and accessible. 
• Plan group delivery rotas. 
• To work closely with the Volunteer Coordinator to ensure volunteers are in place to run groups. This will include feeding back to the Volunteer Coordinator on the volunteers progress to inform line management.
• To provide line management to sessional group workers. 
• To support peoples continuing professional development. 
• Alongside the Team Manager, ensure the service meets regulatory and best practice requirements. 

General 

• Remain up to date and concordant with organisational procedures, policies and professional code of conduct, upholding standards of best practice. 
• Attend and contribute to team meetings. 
• Contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness where required. 
• Undertake agreed training and keep updated on changes in legislation, policy, and best practice 
• To support additional duties at your team managers discretion.

For a full job description/person specification and to apply, please follow the link provided on this website. There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged.

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

Job Title: Head of Children, Young People and Families
Salary: SP 50 (£48,921 per annum)
Responsible to: BVSC Programmes Director
Location: Working hours divided between BVSC Offices and home address, as agreed by   BVSC.
Hours of work: Full time 35 hours per week
Contract: Permanent

Head of Children, Young People and Families

Children, Young People and Families at BVSC 

BVSC has a long history of providing infrastructure and employment support around  children, young people and families in Birmingham. It is our intention to grow our offer for Children, Young People and Families at BVSC. Amongst other activity, the larger projects that we are involved in are: 

- ‘Early Help’ activity that covers all of Birmingham. Early help is the total support that improves a family’s resilience and outcomes or  reduces the likelihood of a problem getting worse.

- Delivery of the ‘Dream Team’ Bed Poverty Pilot, improving physical, mental, educational, social & economic outcomes by supporting children and families to have access to appropriate sleeping arrangements.

- Mobilisation of the ‘Multi-Bank’, a community donations hubs where companies can donate a wide range of surplus products to support individuals and families facing challenging circumstances. An anti-poverty initiative: it's an antipollution solution, preventing landfill, repurposing goods, and helping to create a circular economy.

The role

BVSC’s Children, Young people and Families team participates in extensive partnership work with voluntary and statutory sector partners. Together we are transforming the way Birmingham supports children, young people and families to help them lived more fulfilled lives.

The Coronavirus pandemic led to an increase in demand for Children, Young People and Families provision, and BVSC require an overall lead to focus on the continued development and delivery of our offer.

We are looking for candidates who can demonstrate complex programme management and systems leadership experience, an understanding of the challenges faced by children, young people and families, and the support mechanisms needed to assist them, as well as a proven track record in building and maintaining partnerships across the private, statutory, and voluntary sector.

Please see the job description for further details 

Working for BVSC

BVSC is proud to provide a place to work in which staff feel valued and motivated. Our talented and committed staff team are provided with competitive terms and conditions, and a supportive, flexible, friendly working environment.

Our organisation’s culture is underpinned by our 4 core values – Commitment, Collaboration, Inclusion and Integrity. These values are demonstrated in the work of our staff team, who are integral to the achievement of our mission to support and advocate for a vibrant, resilient voluntary sector in Birmingham.

Terms and conditions

· 35 hour working week 

· 29 days annual leave + bank holidays a year 

· 5% pension contribution 

· 3.5 times salary Death in service benefit

· BVSC is a Living Wage Employer

Work-life balance 

· Hybrid working, allowing staff to divide their working hours between our city centre office and their home 

· Flexible working arrangements available for staff 

· A flextime system is in place for staff 

· We offer up to 7 days paid leave per year for undertaking voluntary work or public duties 

· We provide generous maternity and paternity pay 

Staff development 

· We support staff to undertake training and development, providing funding and time off for study 

Values based approach

· We take a values led approach to the full employee journey including values based interview, and values based supervision and appraisals 

Wellbeing

· We offer free access to a range of wellbeing platforms 

· BVSC offers all employees a suite of wellbeing support 

We are looking for candidates that can demonstrate the following BVSC organisational values: 

Commitment: Making a positive difference through passion, innovation and social action 

Collaboration: Connecting people and organisations to work together to improve lives 

Inclusion: Empowering and involving everyone in creating a fair and equitable Birmingham 

Integrity: Building trust through delivering excellent outcomes 

We are committed to diversity and inclusion and believe that a more inclusive workplace, where people of different backgrounds work together, ensures better outcomes for all staff. From application to interview, we place inclusion at the heart of all we do. 

We strongly encourage suitably experienced applicants from a wide range of backgrounds to apply and join BVSC. 

We encourage applicants to think creatively about how they can meet the requirements of the role and person specification if there are essential criteria you do not meet, so please describe this in your application. We are looking for talented individuals who align with our values and support our mission – there are no barriers to how you demonstrate this.  

We are a Second Chance Charter employer, committed to ensuring that people with convictions can access employment. DBS checks, if applicable to the role, will be conducted once a job offer has been made and accepted. A Basic DBS will be conducted with the successful applicant to this role.

Closing date for applications – Wednesday 8th May 2024 at 10am.

Interviews to take place – Monday 20th May at Birmingham Voluntary Service Council Latham House, 33-34 Paradise Street, Birmingham B1 2AJ.

To apply for this role, we invite you to submit a current CV, a covering letter, and a completed equal opportunities monitoring form. The covering letter should detail examples of your relevant skills and experience that match the requirements of the job and illustrate why you are the best candidate for the role.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Secondments will be considered.

This is an opportunity to join Refuge as a Service Manager to support women and children who are impacted by domestic abuse and other gender-based crimes. In this role you will provide line management and support to staff who work with and help women and their children who have experienced domestic abuse and are staying in our Lambeth refuges. Our Lambeth refuges are culturally specific services for women and children of African and Caribbean heritage. This will include providing supervision on complex casework issues such as child protection, overseeing operational emergencies and ensuring high standards of casework.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. This role will also require an enhanced DBS check.