Head Of Individual Giving Jobs

The Welfare Adviser will provide high quality specialist welfare benefits and housing advice, information and guidance to our service users, referring them internally and externally for additional advocacy and support as required, following organisational policies and procedures, and ensuring fulfilment of regulatory compliance with our Advice Quality Standard (AQS) accreditation, meeting the standards of quality in the delivery of advice services as required. The post-holder will work closely and collaboratively with other advisers, staff team members, interns, trainees, and volunteers as relevant, providing face-to-face advice, by telephone or other digital media.

Main accountabilities​

1. To provide LAH service users with high quality free specialist welfare benefits advice and guidance on income maximisation, that is accurate, effective, and tailored to their particular needs and circumstances.
2. Manage an adequate caseload of enquiries from LAH service users in a condition of extreme financial need, including those who are homeless  (or on the brink of homelessness).
3. To contribute to the development of LAH Advice Programme, which aims to provide frontline, one-to-one advice and casework in key areas of need for the community, including welfare entitlements, housing, employment and immigration.
4. Other accountabilities (Please refer to full job description document). 

To apply please complete the application form attached to this post and the equal opportunities form and send it via email. 

Join our small, dedicated team working to support people in the care system to have their voices heard.

This is an exciting opportunity to work in health and social care, ensuring that clients’ rights are protected, and their personal choices are respected.

Matrix SDT is a local-based advocacy provider operating for over 25 years in Surrey and Berkshire. We are a small and supportive team, committed to ensuring that people who use local health and social care services -regardless of their physical or mental capacity - are able to direct those services to meet their specific needs.

A Relevant Persons Representative (RPR) works across a varied client group in Surrey or Berkshire, achieving positive changes for individuals over time.

This crucial role safeguards vulnerable people who lack capacity around their care and support needs, and who are deprived of their liberty in their best interests.

The Role:

• You will have a fixed caseload of clients in Surrey and/or Berkshire, visiting them on a six- week rotation. You will need to be able to visit he client in person across the county and be able to travel independently of public transport.
• Fixed, flexible hours (15 to 30 per week) to fit around other commitments.
• Working from home to complete administrative tasks - maintaining accurate records and writing reports.
•  Working with a wide range of vulnerable people often with complex needs.
• Working within the Mental Capacity Act and the Care Act, maintaining regular contact with your clients (Relevant Persons) who are deprived of their liberty.
• Representing the wishes, views and feelings of your clients, helping them understand the DoLS (Deprivation of Liberty Safeguards) Authorisation, and challenging authorisations where appropriate.
• Opportunity over time to work in other advocacy roles and gain qualifications in this profession.
• Generous salary and annual leave entitlement, pension scheme, travel expenses and flexible working.

The role would suit someone with a passion to support people who may have communication challenges due to their impairments, and need help to ensure their views are listened to. Full training will be given.

Previous advocacy experience or working with those who lack capacity is desirable though not essential, as is some experience or knowledge of health and social care.

Good written English and ability to communicate at all levels is essential.

Are you already a Qualified Advocate?

If you already hold an advocacy qualification, we may be able to offer a full-time post in combining this role with additional functions (with pay reflecting qualification/experience).

Careers4Change is delighted to support Access-The Foundation for Social Investment in their search for a Director of Finance & Operations

Job title: Director of Finance & Operations 

Location: Hybrid/Central London

Reporting To: Chief Executive Officer

Contract: Permanent (4 days per week preferred) 

Salary: £78,000 (pro rata)

Date Closes: Friday, 28th June 

Role Purpose:

This is an exciting opportunity for an experienced finance and operations leader to join the senior management team of Access – The Foundation for Social Investment at a critical stage of our work. With a refreshed strategy, expanded team and extended life we are looking for someone to continue to lead our efficient finance and treasury function, as well as lead a range of enhancements to respond to the growth of the organisation across operations, HR, IT and Governance support.

About Access – The Foundation for Social Investment

We want to see a social investment ecosystem that works for all charities and social enterprises and through our programmes and our advocacy work, we ensure that charities and social enterprises can access the finance they need to sustain or grow their impact.

We target those most in need of patient and flexible investment through:

• Funding enterprise development and blended finance programmes in England.
• Sharing knowledge and data and translating it into practical insight that others can use.
• Mobilising others who share our goal of making capital work for communities.

Since 2015 Access has been tasked with distributing over £160m from the Dormant Assets scheme, Government and the National Lottery Community Fund. As a wholesaler we work with several dozen partners to deliver programmes around England, including social investment funds, social enterprise support organisations, network organisations, and grant management bodies. We expect to make grants of over £30m this year.

We are a relatively small team of 13.

Key Responsibilities:

Leadership & Strategic Vision:

• As part of the four strong senior leadership team (which also includes the CEO, Director of Partnerships and Advocacy and Director of Programmes), contribute to the overall direction and strategy of Access, and deliver on relevant areas of the organisation’s operational plan.
• Lead in the strategic planning and successful delivery of Access’s financial and operational management functions.
• Lead on projects to drive forward the internal aspects of Access’s equity, diversity and inclusion strategy.
• Represent Access at various events, promoting our influencing and advocacy aims.

Finance:

• Responsible for the financial planning of the organisation, including the development of annual budgets and long-term forecasts. Work with budget holders across the organisation to ensure the ongoing adherence and management to these budgets/forecasts across all programmes.
• Oversee financial systems that record and report on financial activities and provide information and projections to allow strategic and operational decision -making.
• Working with the Head of Finance to oversee payment, invoicing, bookkeeping and banking activities, maintaining up to date computerised records and maximising use of the accounting system (Twinfield).
• Oversee the relationship with Access’ external and group auditors and support the Head of Finance with the year-end process, external audit, preparation of annual financial statements and sign-off from relevant stakeholders.

Treasury Management:

• Manage the relationship with Access’ asset manager and ensure the endowment investment policy/strategy is being implemented, including in particular, adherence to Access’s stated impact goals for the endowment,
• Ensure high quality reporting on the performance of the portfolio from the asset manager.
• Oversee Access’s multiple banking relationships and the performance of our extensive cash deposits to balance the requirements of return, impact and liquidity.
• Support the advocacy and communication of the “total impact approach” taken by Access, sharing learning and influencing others in the development of their investment strategies.

Governance:

• Take overall responsibility for the Governance support processes and cycles at Access, including plans for regular business at board and committee meetings, members’ terms of office and recruitment of trustees and committee members.
• Ensure Access complies with statutory and legal requirements, including returns to Companies House and the Charity Commission.
• Oversee the management of up-to-date registers of interest for all board and committee members and senior staff.
• Provide advice to the Board and CEO of any legal responsibilities prevailing upon the organisation.
• Co-ordinate the agenda and content for the Audit, Risk and Compliance Committee (ARCC), and the Endowment Investment Committee (EIC), and contribute to meetings as appropriate.
• Support the CEO and Chair in reporting to Access’s sole corporate member, the Oversight Trust, and providing assurance that Access remains in compliance with our Governance Agreement.
• Working closely with senior colleagues, oversee and manage the establishment of the risk appetite and risk management framework for regular review by the ARCC and board.
• Ensure appropriate and up to date policies are in place across all areas of Access’s operations, reflecting legal requirements as well as best practice, and that these are clearly communicated and are being adhered to.

HR & Supporting Team Development:

• Lead on the development and implementation of HR policies and processes including ED&I, recruitment, annual salary reviews, and individual performance and development plans.
• In collaboration with line managers, ensure that appropriate training and development opportunities are in place to ensure all team members are given the best opportunity to succeed in their roles.
• Oversee relationships with key outsourced service providers including payroll, pensions, benefits etc.
• Leadership of the three strong finance team including line management of the Head of Finance and support to Business Support Officer.
• Be responsible person for the Sponsorship management System.

Operations & Programme Support:

• Ensure Access’s IT infrastructure and systems are effective, including managing the relationship with Access’s IT provider.
• Oversee the management of IT Risk, Business Continuity Planning and the maintenance of IT security.
• Manage the relationship with Access’s landlord (Better Society Capital, from whom we sub-let office space).
• Oversee key financial reporting requirements, including those as specified in the contracts with the Department for Culture, Media and Sport and National Lottery Community Fund, as well as to the Board and relevant committees.
• Together with the Business Support Officer, manage papers for a variety of committee and board meetings.
• Manage key procurement processes from advertising through to contracting and the production of grant agreements.
• Ensure Access has appropriate insurance policies in place.

Person Specification:

Essential skills and key personal attributes include:

• Extensive knowledge of accounting principles and systems with relevant accounting qualification (ACCA, ACA).
• Knowledge of statutory and legal requirements, ideally relating to a charitable organisation.
• Substantial experience of working at a similar level, demonstrating involvement in setting direction, policy, processes and controls and in providing professional expertise, advice, and guidance.
• Substantial experience of effectively supporting and working with boards and governance committees.
• Demonstrable experience of leading change and the successful development and implementation of systems and processes across different organisational functions.
• Experience of managing across a range of functions/discipline.
• Able to balance the strategic and operational aspects of the role and to easily switch between them when required.
• An understanding of the importance of and evidence of the ability to communicate financial and other complex information in a way that is easy to understand to non-financial users.

The role is based in Access’s offices in Central London and with some dedicated time together as a team each week (currently Tuesdays). Outside of this shared time, Access anticipates a significant degree of day-to-day flexibility in terms of where team members will work, depending on both personal preference and the needs of their role.

£41,200 (pro-rata) + 6% pension contribution

21 hours per week

Supported by our CEO, you'll be working with an ambitious and caring organisation that works hard to support refugees, asylum seekers and migrants.  As a relatively small organisation we can be creative and nimble and always strive to work collaboratively. We are looking for a dedicated and passionate individual who can embed our new People strategy, taking our HR function to the next level.

For more information, please refer to the job pack. To apply, please complete our online application form which you can find on our website.

Deadline: 9am 24th June 2024

Interviews: Week commencing 1st July 2024

Contact Supervisor (Centre and Community Based), Hertfordshire Children’s Contact Service
Based in Hemel Hempstead, Hertfordshire
Negotiable hours; up to 37 hours per week (full-time)
Grade 2 (lower) point 13 – 15: £22,546 - £23,966 full-time equivalent per annum
Permanent contract

Are you passionate about working with families and have excellent communication skills? Are you solution focused and passionate about making a difference? If so, Family Action has an exciting opportunity and would love to hear from you.

We are looking for supervisors to work across weekdays and Saturdays and would be interested in talking to anyone who is interested in working for the service on a full time, part time, flexible or sessional basis.

Your impact

You will be working closely with the Team Manager and Hertfordshire Children’s Services to provide a safe, happy and positive experience for families, children and young people who have been referred to the service.  You will provide Supervised Contact for those referred to the service by their Social Workers and will provide a safe and welcoming environment where families are able to build trusting relationships and where appropriate receive support, advice and guidance.

Your skills 

You will have excellent communication skills including the ability to work with families in conflict, build their trust and respect, and recognise the importance of remaining impartial, objective and focused on the needs of the child/children/young person at all times.

You will be able to demonstrate an understanding of safe working practices, risk assessment and risk management.

You will have excellent written skills, in particular being able to create reports of sessions which are objective, factual and reflect the needs of the Social Worker and court.

You will be a team player who is flexible, and enthusiastic about being an integral part of a newly formed and aspirational team which is focused on the Family Action values of Can Do, Excellence, Mutual Respect and People Focus.

Our commitment to Equality, Diversity and Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQIA+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an interview.

Who we are

Family Action is a registered charity, building stronger families since 1869. Today we work with more than 60,000 families in over 150 community based services, as well as supporting thousands more through national programmes and grants. We transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation.

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

For an application pack and further information please visit our website, details are on the advert PDF document.

Please email completed applications to: inbox (5) details on the advert PDF document

Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service.

ID: 1203

We're looking for an enthusiastic person to join our team. If you have lots of energy, are looking for a challenging and exciting role then this could be for you.

Do you have previous knowledge of the voluntary sector, particularly in Cornwall? If you would like to work with voluntary sector organisations to identify gaps in knowledge and to upskill them we want to hear from you. We offer a friendly environment to work in and you'll be joining a team who are really making a difference in Cornwall.

This is a full time permanent position based in Cornwall and able to attend the CCF office in Lawhitton, Launceston at least one day a week (hybrid working) with some travel in Cornwall. A current driving licence is essential for this role as you will be required to travel on occasions. 

If you would like to know more please download the application pack from the Cornwall Community Foundation website.

About you

The successful candidate will have proven campaigning and influencing success with a track record of delivering change. You will be an experienced people manager and able to lead multiple projects with limited supervision, as well as have an expert understanding of the political environment in Northern Ireland.

The right person will have a strong network across Northern Ireland’s political parties, including elected representatives, and Government departments, as well as good media connections, which they are able to use to support the delivery of the charity’s public affairs strategy.

About the role

This is an exciting opportunity for an experienced public affairs manager looking to progress their career in a high-profile charity. You will manage the Policy and Public Affairs team in Northern Ireland and lead the delivery of evidence-based and carer-led public affairs, campaigning, media and research activity across Northern Ireland.

With your team you will lead on a wide range of activity including Carers NI’s policy, research and campaigning work; as well as being responsible for the delivery of awareness campaigns like Carers Week and Carers Rights Day; fronting media and social media activity and representing the charity at the highest level of decision-making in Northern Ireland.

Carers NI’s Policy and Public Affairs team also leads on the Carer Poverty Commission in NI, as well as the Advocacy and Voice Project for unpaid carers, which you will be responsible for delivering.

Remote and flexible with regular travel throughout Northern Ireland and some travel across the UK will be required

This is a role we are looking to expand and grow in the coming years, so there will be opportunities for the right candidate to progress in their career at Carers NI.

Diversity and inclusion

Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.

To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.

As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.

At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please email the recruitment team to discuss.

The closing date for applications is 5pm on Friday 28 June 2024.

First interviews will be held on the Monday 8 July. This will be a two-stage interview process.

Carers UK anonymises all applications prior to shortlisting.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK may carry out online and social media checks as well as seek references before a formal offer is made.

This is an opportunity to join Refuge as a Domestic Abuse Survivor Advocate to support survivors who are impacted by domestic abuse. You will work closely with victims of domestic abuse from the point of referral, to provide high quality, independent advocacy and support. Refuge will be working with survivors of abuse whose perpetrator will be supported by Domestic Violence Intervention Project, run by Richmond Fellowship.