Full-time jobs

Are you an experienced Media or PR professional looking for the next step up in your career?

With homelessness at record highs, St Mungo’s are looking for a politically engaged, creative, and driven Press and PR Officer to amplify our frontline work and influence efforts to end homelessness for good.

You’ll join a small, dynamic team of three and lead all media and PR activity linked to our policy, research, and influencing work. This is a pivotal role in our busy press office, building strong relationships with political and social affairs journalists to share compelling stories from one of the UK’s leading homelessness charities.

In this role, you will:

• Respond to varied media requests, from service visits to commentary on major Government announcements like the National Plan to End Homelessness.
• Create impactful, politically savvy press materials, press releases, opinion pieces, responses to breaking news and letters to editors.
• Advise senior leaders on policy-related PR, providing briefings and practice interviews.
• Use St Mungo’s data creatively to tell stories about issues affecting people experiencing homelessness.
• Support ministerial visits and collaborate with government and sector partners to showcase our frontline work.

About you

You might already be working as a Senior Press and PR officer looking for a new challenge or looking for the next step in your media career. To be successful in this exciting role you will be someone who:

• Thrives under-pressure and can juggle multiple and competing demands, while prioritising your own workload.
• Is a team player who is happy to take ownership of projects and step up to support colleagues at all levels  as required.
• Works with a solution focused approach who can see the ‘big picture’ and problem solve in a pressurised environment.  
• Has excellent written and verbal communication skills.
• Has experience of delivering proactive PR and communications campaigns and the ability to deal with crisis communications.

In this role you will be required to work flexibly for at least 2 days per week from our Central Office in London. This allows for training, in person collaboration, team building,  and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations. 

While our Central Office is currently based in Tower Hill, London we plan to relocate in the summer of 2026 to a new space in Farringdon, London.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

When you're ready to apply click the ‘Apply Now’ Button to submit your CV and Supporting Statement. 

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am 28 January 2026

Interview and assessments on 5-6 February 2026

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

We're looking for 2 kind, empathetic and resilient Support Workers to join our Learning Disabilities Service in Waltham Forest.

£28,808.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Support Workers are responsible for the customer's emotional, psychological wellbeing as well as providing support to help them develop the life skills they require to meet the assessed needs.
Behaviour Analysis:
- You are liable to observing and monitoring the customer's behaviours, the duration, the intensity, and the damage, as well as factors that may alleviate or trigger the behaviour
- You understand and collaborate with the different support organizations accessible in the community
- You will have ability and skill to present and feedback to other professionals in a formal setting
- Reports possible cases of abuse, neglect or endangerment appropriately

Other Responsibilities:
- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate

About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised

What you'll bring:

Essential:
- NVQ Level 2 or equivalent
- Minimum 2 years of experience working with customers with Autism/Behaviour that challenges and Diabetics
- Good IT skills
- Drivers
Desirable
- Experience with PBS Approach

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job Description

Individual Giving Lead (Donor Development)

You will be an experienced, ambitious, proactive fundraiser who works fast and efficiently to develop relationships with individual supporters through a variety of channels including direct mail, email and digital channels. We’re just scratching the surface – currently the individual giving programme is heavily focus on direct mail – you have the chance to shape this programme and make this role your own.

Location: Cambridge / Hybrid (minimum two days per week in the office)
Salary: £30,000 – £35,000 per annum (depending on skills and experience)
Hours: Full time, 37.5 hours per week
Contract: Permanent

Closing date: 11.59pm on Sunday, 8th February 2026.

About the role

Individual Giving Lead (Donor Development)

As our Donor Development Lead, through testing, learning and optimising, you will work with colleagues across Addenbrooke’s Charitable Trust (ACT) to deliver a programme of offline and online products and campaigns (including appeals, newsletters and bespoke touchpoints) to existing supporters to generate income through one-off, regular giving and legacy income.

You will work to develop our understanding of supporter motivations and use your curiosity to interpret data to enable the creation of hyper-personalised communications and best-in-class supporter journeys within our development programme.

About you

You will be:

• An experienced, proactive individual giving fundraiser with a passion for delivering outstanding donor experiences and compelling campaigns, appeals, and calls to action.
• Insight-driven, curious about data, and motivated to constantly test, learn, and improve.
• A confident communicator with strong organisational skills and excellent attention to detail.
• Someone who thrives in a fast-paced environment, managing multiple projects with accuracy and enthusiasm.
• Passionate about healthcare and inspired by the opportunity to make a real difference for patients and their families.

Key Responsibilities

· Develop and deliver an annual Donor Development programme as part of the Individual Giving Strategy.

· Work with creative agencies and suppliers to brief, develop, deliver and evaluate a series of online and offline appeals, newsletters, and bespoke communications, through direct mail, telephone marketing, email and other channels.

· Build journeys for mid-value donors, regular givers, pre-lapsed supporters and legacy contacts (enquirers, intenders and pledgers).

· Collaborate with the with the wider team to deliver an exceptional welcome journey.

· Monitor KPIs and use insight to improve retention, net income, and lifetime value.

Essential Skills & Experience

· Experience of working in a fast-paced individual giving team

· Experience delivering a programme of offline and online supporter products and campaigns to generate income

· Strong communication skills—written and verbal.

· Excellent attention to detail, accuracy, and organisational skills.

· Ability to manage competing deadlines and work both independently and collaboratively.

· Strong numeracy skills with confidence managing budgets.

· A proactive and positive team player with a passion for our mission.

· Computer literacy and experience with Microsoft Office.

In return

Addenbrooke’s Charitable Trust (ACT) is the dedicated hospital charity for Addenbrooke’s Hospital (Cambridge University Hospitals). Recently voted one of the top 100 hospitals in the world, Addenbrooke’s is a leader in the field of healthcare innovation and is recognised across the world as a pre-eminent teaching hospital.

Addenbrooke’s is embarking on a bold journey of transformation to ensure that it is fit for the future, can provide the highest possible standard of care for its patients, and continue to drive innovations that will impact people far beyond Cambridge. Come and join us!

You will receive a fantastic benefits package including:

• Pension Scheme with 7% Employer Contribution
• 25 days Annual Leave + Bank Holidays + Your Birthday off
• Group Life Assurance (4x salary)
• Enhanced Maternity and Paternity Pay
• Annual Eye Tests + £65 towards computer-use glasses
• On-site Leisure Centre
• NHS Discount Schemes
• Health Cash Plan
• Employee Assistance Programmes
• Cycle to Work Scheme

We strongly encourage candidates of different backgrounds and identities to apply. Each new team member brings a unique perspective, and we’re always looking to enrich and diversify our charity.

Other roles you may have experience in include: Individual Giving, Fundraising, Digital Fundraising, Supporter Engagement, Direct Marketing, Donor Retention, or Donor Acquisition roles.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We're looking for a kind, compassionate and resilient female Specialist Support Worker to join our Learning Disabilities Social Care Service in Stratford Road.

£29,110.00 per annum, working 40 hours per week.

Want to feel like you're part of one team? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training
• ILM courses and Apprenticeship Programmes
• Cycle to work scheme
• Employee Assistance Programme for 24-7 confidential support
• Online wellbeing resources
• A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
• Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

• Building supportive, trusting relationships with customers and creating a positive atmosphere
• Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
• Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
• Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
• Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking
• Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

• Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
• Exudes a warm friendly presence and open behaviour
• Prefers working as part of a group or team
• Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
• Has a practical and logical mind and is naturally well organised
• Thrives on change and enjoys dynamic diverse environments
• Is confident with high levels of self-esteem

What you'll bring:

Essential:

• NVQ Level 2/3 or equivalent with some or equivalent sector work experience

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities.

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see the full Job decription on our website

About you:

Your friends know you as know you as empathetic, compassionate, and non-judgemental.

Employers view you as professional, personable, and a good communicator who is able to prioritise and deal with challenging situations. You are able to inspire and motivate people to take action and improve themselves. You see yourself as self-aware with a strong degree of emotional intelligence and you want to make a difference in the lives of others.

Perhaps you are already aware of the challenges faced by people experiencing homelessness and understand how to support them. You may have gained this knowledge as a volunteer, through a previous job, or from your personal lived experience.

If all this sounds like you then you could make a great addition to our fantastic support team here at Homeless Oxfordshire.

About The Role:

We are recruiting for two vacancies within this service. As an advocate for our clients who may experience homelessness as a result of a hospital visit, we will expect you to lead on the case management of these clients. You will work in partnership with other agencies to create holistic, caring and personalised support plans for them. Our clients usually have a range of support needs that might impact their experience of homelessness. This includes mental health problems, social isolation, challenging behaviour, finance and debt, alcohol and drug abuse and you will be working with them to achieve outcomes that include move on.

You will ensure their voices are heard and make them aware of available support to them including maximising this support. It is important to let you know that at times this role is tough, but most of the time it is very rewarding when you see the difference you make in the lives of others.

Main Responsibilities Of The Job:

• To be part of a team running of a new and dynamic service assessing and managing risk for individuals and in the service.
• Ensure the effective delivery of high quality care, support and housing management according to Homeless Oxfordshire policies and procedures.
• To work in partnership with other agencies to ensure the delivery of holistic wrap around support.
• To work in partnership with Connection Support Step provision and Out of Hospital Team.
• To work with other agencies to provide client centered support & risk management plans for clients with complex needs to identify work towards a suitable move on option within 6 weeks.
• To be a supportive and effective part of the team working as part of a rota including evenings and weekends.
• Report any safeguarding concerns without delay in line with procedures.

To make and maintain Housing Benefit claims.

• Manage challenging situations in line with procedures and to ensure the safety of yourself and others.
• Ensure that IT systems are updated as required and concise record keeping is completed promptly.
• Maintain positive relationships with clients, relatives, carers, professionals, commissioners, contractors and the local community.
• To undertake any other duties that can be reasonably required to meet the operational needs of Homeless Oxfordshire.
• Comply with Homeless Oxfordshire’s policies and procedures.
• Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.
• Contribute to the work of the broader team.

About Us:

We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!

Open To: People wanting to work weekends. This role is a shift and rota'd role that includes weekends, bank holidays, early and late days.

What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate.

We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.

We’re seeking a compassionate and proactive Housing First Worker to deliver tailored, trauma-informed support to people with complex needs who are experiencing multiple exclusion homelessness. In this role, you'll provide intensive wrap-around support to help individuals secure and maintain their own tenancies, build independence, and engage confidently with local services and community networks. You will collaborate with partner agencies, landlords, and support networks to ensure they have access to the resources they need while maintaining robust case records, conducting dynamic risk assessments, championing peer involvement and upholding safeguarding best practices. If this sounds like you, we'd love to hear from you!

About the role:

The Housing First Worker is responsible for coordinating and providing a personalised, trauma informed support service to people with complex needs facing multiple exclusions in line with Housing First principles to create long term sustainable tenancies by increasing independence and maximising connectivity with the local community.

Main Responsibilities Of The Job:

• Deliver wrap-around intensive, trauma informed support to people with multiple and complex issues within their own independent tenancies.
• Maintain accurate up to date records of progress against individual support plans, safety plans and outcome information. • Liaise with other agencies to facilitate access to support.
• Regularly review the person-centred support plan to update, record and monitor progress of caseload.
• Build and maintain networks with staff from other agencies to ensure the Housing First pilot is widely known and promoted.
• Adhere to good practice safeguarding procedures with a positive risk-taking approach to ensure the wellbeing of vulnerable people.
• Liaise with landlords to assist the person living in accommodation of their choice, including practical help with furniture, benefits advice and accompanied visits.
• Perform robust assessments of referrals for the service to ensure the service is provided to those that meet the eligibility criteria.
• Promote, and encourage peer involvement within the service.
• Complete dynamic risk assessments and maintain own safety by following lone working procedures.
• Comply with Homeless Oxfordshire’s policies and procedures.
• Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.
• Contribute to the work of the broader team.

About us:

We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!

What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate .

We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

We are looking someone who will thrive in a varied and innovative role as a fixed-term Project Worker in the Adult and Family Learning team. You will be based at our Maryhill (Glasgow) centre with frequent travel to our centres in Govan and Craigmillar (Edinburgh). This is a role focused on how we can offer additional impactful support in the local communities in which our Scotland centres are based. The Adult and Family Learning team will work in close collaboration with colleagues at the Universities of Edinburgh and Glasgow.

The pilot will focus on supporting the parents, carers and families of young people accessing the centres, with the potential for this to extend to wider adults in the community. As a Project Worker you will deliver the programme and support the Adult and Family Learning Manager to plan and develop activities tailored according to and with an understanding of the different communities in which it will be offered.

Working with colleagues based at the three centres, you will provide a range of activities which will support parents and carers to support their children in their learning, develop their own skills and knowledge around employment and education, and provide a range of family learning activities to engage the whole family together.

As a charity with social mobility as its core objective, IntoUniversity is wholly committed to equality of opportunity. We work with families, children and young people from a diverse range of backgrounds, and we believe that our staff team should be similarly diverse and representative. 

The more inclusive we are, the better our work will be, and we recognise that we have much more to do in this regard. We are committed to building a culture where students, staff and volunteers are valued for the unique people they are. We therefore encourage applications from candidates from as wide a range as possible of ethnic, cultural and social backgrounds. In particular, we actively and warmly welcome applications from Black, Asian and minority ethnic candidates, male candidates and candidates with a disability as they are currently under-represented within IntoUniversity.

Contract

Full-time, fixed term until 31 August 2026, with the potential for extension

Start date

February 2026

Working hours

Normal working hours: Mon and Thurs: 09:30-18:00 Tues, Weds, Fri: 09:00-17:30

Some out-of-hours work will be required from time to time. This is a new project and the team will be developing programmes for parents and carers, which may result, for example, in some workshops running during the evening for a set of period of time (with a later start on the day of the workshop).

Programme delivery staff are based at one of our IntoUniversity learning centres and work directly with young people and families on a regular basis. It is therefore not a hybrid role and is based full-time in our centres.

Salary

£28,250 per annum

Location

This role will be based at intoUniversity Maryhill with frequent travel to our centre in Govan and Craigmillar (Edinburgh). 

Occasional travel out of your local area e.g. to London is also required, this may include overnight stays.

Annual leave

33 days (inc bank & public holidays)
+ 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)

Staff benefits

• Employer pension contributions of 6% (and up to 8% after two years)
• Year round ‘early finish’ Fridays at 4.30pm
• Summer working hours (finish at 1pm on Fridays for six weeks in the summer)
• Employee Assistance Programme including access to medical and legal support
• Life Assurance scheme with AIG including SmartHealth service with access to 24/7 online GP appointments
• Interest-free new starter loans of up to £1,000
• Cycle to Work Scheme and Travelcard Loan Scheme
• Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
• Staff in FOCUS – rewards, competitions and prizes across the year 

We're looking for a kind, empathetic and resilient Support Worker to join our Mental Health Service in Tower Hamlets.

£28,808.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. In some services, this will include providing physical, domestic, emotional and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

What you'll do:
* If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
* Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
* Participate in the support planning and risk management, as facilitated by the lead Support Worker
* Carry out security duties to ensure the safety of the customers and premises
* Monitor the CCTV throughout the shift

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Flexible
* Open to feedback and self development
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Ability to cope positively with challenging and diverse behaviour

What you'll bring:
Essential:
* NVQ Level 2 or equivalent or experience within charity/social care sector

Desirable:
* Relevant specialism experience

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our

CRM Manager

We are looking for a CRM Manager to join the team in this full-time, fixed-term role.

This is an exciting time to join the charity as we complete the final phase of our Microsoft Dynamics implementation and embed a new, organisation-wide CRM system that will transform how we engage with and support our community.

This is a hybrid role for the charity which is based in Luton.

Position: CRM Manager
Location: Hybrid working to include a minimum of two days per week in the office in Luton
Salary: £43,003 per annum
Hours: Full Time (37.5 hours per week)
Contract: Fixed term contract for 12 months

Closing Date: Sunday 25th January 2026 at 23.59pm

The Role

As CRM Manager, you will lead the successful completion and optimisation of Microsoft Dynamics 365 across the organisation, ensuring it is fully embedded, well-governed and widely adopted.

You will act as product owner for the CRM, overseeing configuration, integrations, upgrades, reporting and data governance, while supporting colleagues to use the system confidently and effectively. Your work will directly support fundraising, clinical and operational teams, helping to maximise supporter insight, improve engagement and enable better decision-making.

You will:

• Complete the implementation and organisation-wide rollout of Microsoft Dynamics CRM and closure of legacy CRM.
• Own CRM configuration, workflows, integrations and ongoing development.
• Develop and enforce a CRM data governance framework, including data ownership, access controls and retention policies.
• Ensure compliance with UK GDPR and organisational data protection standards.
• Maintain audit trails, oversee data quality, and manage regular cleansing and validation activities.
• Design and deliver training and support for staff across the organisation.
• Co-design complex queries and produce reports and dashboards to support fundraising and strategic planning.
• Manage relationships with CRM suppliers and oversee CRM-related budgets and contracts.

If you are passionate about using technology and data to make a meaningful difference and enjoy helping people embrace new systems and ways of working, we would love to hear from you.

About You

We are seeking an organised, proactive and collaborative CRM Manager who combines strong technical expertise with excellent communication skills.

You will have:

• Degree-level education or equivalent professional experience.
• Proven experience managing a CRM system, ideally within a charity or similar organisation.
• Experience delivering system implementations and optimisations.
• Strong understanding of data governance, UK GDPR and regulatory compliance.
• Advanced skills in data analysis, reporting and complex query building.
• Experience developing workflows, configurations and system integrations.
• The ability to train and support colleagues with varying levels of technical confidence.
• Excellent organisational, problem-solving and stakeholder-management skills.

Desirable:

• Hands-on experience with Microsoft Dynamics 365
• Experience within the charity or healthcare sector.
• Experience using dashboarding tools such as Power BI.
• Project management experience.
• Knowledge of APIs and data integration tools.

About the organisation

This Hospice provides free specialist palliative and end of life care for people of all ages. We support adults in Bedfordshire, and children and their families in Bedfordshire, Hertfordshire and Milton Keynes – at home, in the hospice, or wherever we are needed.

As a teaching hospice, our exceptional people, training and facilities are helping local communities to live and die well. We are an equal opportunities and disability confident employer and welcomes applications from all sections of the community.

The successful applicant will be required to undertake a basic Disclosure and Barring Service (DBS) check.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We're looking for a kind, empathetic and resilient Specialist Support Worker to join our Mental Health Service in Tower Hamlets.

£29,681.60 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

We are seeking a Support Worker with a focus on Community Connection to join our mental health pathway in Tower Hamlets. In this role, you will engage with Look Ahead customers, helping them harness their talents and skills to broaden horizons, build networks, and access vital community resources.

What you'll do:
* Champion co-production as a core principle, ensuring customer voices are central to service design and delivery.
* Work with customers to identify their aspirations and connect them to local resources, networks, and opportunities that help achieve those goals.
* Co-create a programme calendar of culturally relevant, social, and educational activities with customers.
* Maintain accurate and up-to-date information-sharing protocols and Service Level Agreements (SLAs).
* Organise and facilitate educational and developmental training opportunities for customers.
* Provide coordination and line management for Peer Support Workers.
* Arrange and invite in-reach sessions at drop-in groups to enhance engagement.
* Build and sustain strong relationships with community partners to expand opportunities for customers.
* Develop partnerships to meet emerging customer needs, such as access to assistive technology for physical health.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.
* Exudes a warm friendly presence and open behaviour.
* Prefers working as part of a group or team.
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
* Has a practical and logical mind and is naturally well organised.
* Thrives on change and enjoys dynamic diverse environments.
* Is confident with high levels of self-esteem.
* Is respectful, articulate and sensitive in style of communication.
* Is motivated towards excellence and improvement of personal performance with a can do attitude.

What you'll bring:
Essential:
* IT literate
* Experience of working within communities with a diverse range of stakeholders.
* Ability to research information from a range of sources.

Desirable:
* NVQ Level 2 or equivalent or experience within charity/social care sector.
* Experience and understanding of mental health and social care services.

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job Description

Young People Support Worker

Ready to create positive change? If you’re passionate about empowering young people and believe in the power of opportunity, we invite you to join us. Together, we can make a real and lasting impact.

Location: Westbourne House, London

Salary: £27,636 per annum

Closing Date: 01 February, 2026

Employment Type: Permanent

Hours per week: 37.5

About the Role

You’ll play a vital part in delivering our mission: tackling homelessness, widening opportunity and championing fairness. Whatever your specialism, you’ll help create a safe, inclusive and empowering environment where people can thrive and move forward with confidence. 

As a Young People Support Worker (London), you’ll play a vital role in helping young people build the skills, confidence, and resilience they need to achieve independence and reach their goals. In this dynamic role, you will:

· Deliver person-centred support that focuses on strengths and aspirations.

· Manage a diverse caseload, building trusted relationships and creating structured, goal-driven plans.

· Guide young people through key life transitions, including leaving care, sustaining accommodation, and accessing education, training, or employment.

You’ll work within the Depaul Endeavour Model, an assets-based and psychologically informed approach that champions inclusion and positive outcomes. Every day, you’ll help young people unlock their potential and take steps toward a brighter future.

In addition, you will:

• Provide safe, supportive accommodation and champion the wellbeing of every client.

• Deliver personalised support plans that empower individuals to achieve independence.

• Build positive, respectful relationships with colleagues, partners and the people we support.

• Encourage participation in education, training, employment, and volunteering opportunities.

• Contribute to a positive team culture and maintain a safe, welcoming environment.

• Commit to continuous learning and uphold Depaul’s values of respect, inclusion, and action.

About You

You believe in people — their strengths, their rights and their potential. You bring empathy, energy and a solution‑focused mindset to your work. You communicate clearly, stay organised and adapt well in a fast‑moving environment. You’re committed to inclusion, fairness and continuous learning, and you turn values into meaningful action, whatever your role.

What You’ll Receive

• Tailored training and development
• Flexible working options where suitable
• 26 days annual leave, rising with service
• Family‑friendly leave policies
• Pension scheme with employer contributions up to 7%
• Employee Assistance Programme with 24/7 GP access
• Discounts across retail, travel, food, fitness and more
• Cash health plan for you and your family
• Death‑in‑service benefit
• Access to legal and practical support

Safer Recruitment

Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.

About Depaul UK

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.

What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.

As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.

STRATEGIC COMMUNITY DEVELOPMENT LEADER (Community Support, Empowerment, Youth and Children’s work, Academies)

Based in North East Lincolnshire

Salary:   £42,752 per annum

Full Time, Permanent Contract

Oasis exists to build stronger communities where no one is left out. We achieve this by working in an integrated way through community empowerment, youth and children’s work and academies, and we’re excited to have a new opportunity for a Strategic Community Development Leader in North East Lincolnshire.  This newly created role follows on from our successful work in the Grimsby community.

Oasis in North East Lincolnshire is at an exciting stage of development. We are looking to appoint a dynamic strategic lead to develop and grow our children’s, youth and community work across the two separate Oasis neighbourhoods that work together to form the Hub charity.  The two neighbourhoods are South ward in Grimsby and Immingham. This role will oversee a team of staff and volunteers in community, bringing strategic oversight to ensure the work is tied together across North East Lincolnshire under the one hub charity to achieve the shared vision.

We are looking for a relational based leader for this key project management role.  As such, the successful applicant will need to demonstrate entrepreneurial flair and excellent leadership skills as well as:

· Building positive and supportive working partnerships with the community.

· Leading the local community teams as the expand the vision of developing integrated community provision involving the community and academy(ies) towards developing an Oasis movement, where those affiliated with Oasis are in the planning, delivery evaluation and sustainability of activities and services.

· Developing wide ranging advice and community support provision that are led by the community including: Resilience building provision (financial planning, healthy eating etc.), Youthwork/children’s work, Family support services Community relationship building provision (community events, befriending schemes etc.)

· Working in close partnership with key stakeholders including local community, Academy Principals and staff teams, and local community leaders to lead the Community strategic development, particularly around communication, income generation strategy and monitoring and evaluation and reporting.

· Responsibility for systems development and management across the Community Charity including all policy and procedures such as financial management, health and safety, safeguarding etc.

· Growing a team of staff and volunteers to deliver the objectives in the Community Plan that directly support students and their families in the Academy(ies) and members of the local community.

· To ensure the Oasis ethos permeates all work across the community team.

This is a unique opportunity for a self-reliant and results-focused individual, who is looking to make a difference in this complex and high-profile field of work.  In return we offer:

· Flexible working practices which encourages innovation and fresh ideas.

· A supportive network and friendly team in a motivating working environment.

· A non-contributory defined benefit pension scheme with 7% employer contributions.

· 25 days holiday per year (plus Bank Holidays), rising to 30 days after 2 years of service.

For full details, please go the Oasis UK charity website.

We invite you to send your CV and Covering Letter.  CVs will not be accepted after Midday, Friday 30th January 2026. Stage 1 phone interviews will take place week commencing 2nd February 2026, and final interviews will be held week beginning 9th February 2026, in Grimsby.

We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.  If you require any assistance to overcome potential barriers, please let us know.

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. 

We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.  The successful candidate will need to show proof of right to work in the UK.  Oasis supports Equal Opportunities. 

Oasis supports Equal Opportunities.  Registered Charity No. 1163889

Learning Disability Community Leader, L'Arche London

ABOUT THE ROLE

Hours of work: 37.5 hours per week (including some evening and weekend working, and regular on-call)
Salary: £55,000 (including London weighting)
Reports to: L’Arche UK Director of Care and Communities
Place of work: L’Arche London Community, West Norwood, SE27. Some travel and overnight stays will be required within the UK.
Contract type: Permanent
Closing date: Midnight on Wednesday 11 February 2026

Main purpose of the role

The Community Leader is responsible for ensuring that the Community is living the mission of L’Arche, by providing excellent and sustainable care and support services, support for spirituality, and engaging with our neighbours and the wider community around us.

The Community Leader will:

• Lead the Community by responding to the needs, choices and context of our members while being faithful to the L'Arche UK Vision and Values, the L'Arche International Identity and Mission Statement, and to a co-created Community Mandate and plan;
• Maintain and enhance high-quality, person-centred care, support, and housing for people with learning disabilities, both at home and in our day services in partnership with the Registered Manager, the Team in London, the National Leadership Team, individual circles of support, and external partners;
• Ensure the Community's financial sustainability through robust financial planning and management, including setting budgets, controlling spending, maximising occupancy, negotiating care contracts, growing day services, and spotting fundraising opportunities;
• Foster a culture that maximises the voice and power for people with learning disabilities, building listening and collaboration between Community members with and without learning disabilities;
• Lead and manage a diverse, committed, and engaged leadership team to achieve objectives, set a positive culture, and support the personal and professional growth of our leaders;
• Cultivate an open, creative, and spiritual life, inviting everyone in the Community to deepen their connections;
• Model, advocate for, and embrace the L'Arche ethos of deep, long-term, and mutually transforming relationships between people with and without learning disabilities, planning and leading a regular calendar of events that build community belonging and help keep people connected;
• Contribute to the national work programmes of L'Arche UK, as part of the National Council, collaborating with Community Leaders of other L'Arche Communities, to share skills, best practice, and resources;
• Be a visible representative of L'Arche locally in the wider community, with stakeholders like local authorities, professional organisations, schools, faith communities, and L'Arche world wide;

Key essential criteria

• Senior leadership experience in support to adults with learning disabilities (or transferable skills and experience in a closely related field);
• Experience in leading, managing, and developing an organisation or large teams to deliver results, maintain compliance and quality, and to respond to risks and opportunities;
• Good financial planning skills and experiences of successfully managing a substantial budget;
• Ability to think strategically and work collaboratively to develop and implement community plans;
• Experience of living or working alongside people with learning disabilities and/or autistic individuals;
• Passionate about person-centred support and the values and mission of L'Arche;

This role is subject to an enhanced DBS criminal record check.

You can find more details about L'Arche London and additional details about L'Arche can be found on our website.

Discover what makes L’Arche a rewarding place to work—explore our employee benefits on our website.

A full job description and person specification can be found in the Recruitment Pack.

To apply, please submit your CV and answer the questions from our online application form.
The closing date is: Wednesday 11 February 2026 at midnight.

First round interviews are expected to take place on 23 and 24 February 2026, online via Microsoft Teams.
Second round interviews will take place on 5 March 2026 and will take place within the L'Arche London Community.

We encourage you not to wait until the closing date to submit your application, as we may begin interviewing strong candidates before then.
We also reserve the right to close the advert early if we receive enough suitable applications.

Please also read our privacy notice for job applicants.

REF-226 104

One YMCA provides housing, health, wellbeing, children’s, youth and community services across Hertfordshire, Bedfordshire and Buckinghamshire. We are committed to helping people reach their full potential and to strengthening communities through inclusive, high-quality services.

Are you passionate about youth work and ready to lead and shape provision for young people aged 9–18?
Can you inspire, motivate and support young people while coordinating engaging, safe and impactful youth programmes?

One YMCA Youth Clubs provide welcoming and supportive spaces where young people can build confidence, develop life skills, and feel a strong sense of belonging. We are now seeking a Youth Work Coordinator to lead the development and delivery of our Bedford Town Centre Youth Clubs.

The Role

As Youth Work Coordinator, you will take a lead role in the planning, coordination and delivery of youth clubs and activities. You will be responsible for setting up and developing new sessions, coordinating day-to-day delivery, supporting youth workers and volunteers, and ensuring high-quality youth work practice in line with the YMCA Youth Work Strategy and Principles.

You will also work closely with local partners, schools, and community stakeholders to strengthen engagement and create positive opportunities for young people. This is a hands-on role combining direct youth work, outreach, and leadership responsibilities.

The role includes working 2–3 days per week after school, with some evening work required. Additional daytime hours are allocated for planning, coordination, partnership working, and administration, bringing the total to 37.5 hours per week.

Key Responsibilities

• Coordinate and deliver centre-based and outreach youth work sessions
• Lead the development of new youth clubs and activities
• Support, mentor, and coordinate youth work staff and volunteers
• Build positive relationships with young people aged 9–18
• Work collaboratively with local partners and stakeholders
• Ensure safeguarding, health and safety, and quality standards are met
• Contribute to planning, monitoring, and evaluation of youth provision

What We’re Looking For

• Experience in youth work or a related field (paid or voluntary)
• A strong commitment to inclusive, young person–centred practice
• Ability to coordinate sessions and support a small team
• Strong communication, organisational, and partnership-working skills
• Willingness to undertake a Level 3 or Level 6 qualification in Youth Work (essential)
• An understanding of both outreach and centre-based youth work

What We Offer

• Opportunity to accrue up to 5 additional days of leave
• Paid training and tailored learning and development opportunities
• Free 24/7 Employee Assistance Programme (including counselling and GP access)
• Employer contributory pension scheme
• Enhanced maternity, paternity, and compassionate leave
• Health and wellbeing initiatives
• Employee discount scheme (brands, travel, groceries, and more)

Additional Information

• This is a full-time role (37.5 hours per week)
• Working pattern includes shifts over 7 days, including evenings
• Applicants must already have the right to work in the UK (no visa sponsorship available)
• The role may require a Basic or Enhanced DBS check following a conditional offer

At One YMCA, we actively promote equality, diversity and inclusion and are committed to creating a workplace where everyone feels valued, respected, and supported. We welcome applications from people of all backgrounds and experiences.

We look forward to receiving your application and welcoming you to our dedicated Youth Work team at One YMCA.