Full-time jobs

About the role:

Housing can be the thing that helps a young person breathe again — but only when it feels safe, understood and possible to manage. At Camden Young Person’s High Support Accommodation, this role will help turn the practical side of housing into something young people can learn from, build confidence in and use as a stepping stone towards independence.

As Young Person’s Worker — Housing Focus, you’ll support the smooth running of the accommodation while working directly with young people around the housing responsibilities linked to their stay. This will include move-ins, licence agreements, rent and service charge prompts, repairs, voids, occupancy records, building standards and housing-related actions. You’ll work closely with the Service Manager, colleagues, landlords, contractors and internal teams to help keep the service safe, organised and responsive.

This is still a relationship-based role at its heart. You’ll use trauma informed, psychologically informed and strengths-based approaches to help young people understand expectations, build routines, solve problems and prepare for move-on. At Single Homeless Project (SHP), you’ll also be part of a learning culture that values training, development and career growth — with opportunities to build your housing knowledge, deepen your practice and grow your confidence in young people’s services.

About you:

• You understand that housing work is people work — and can help young people build confidence with rent, repairs, licence agreements, routines and shared living expectations.
• You are organised, proactive and good at keeping practical tasks moving, from records and voids to repairs, building checks and follow-up actions.
• You can build warm, boundaried relationships with young people, using patience, consistency and clear communication.
• You are confident working with colleagues, contractors, landlords and partners to solve problems and keep accommodation safe and well managed.
• You can stay calm in a busy service, use IT systems accurately and spot when something needs to be recorded, followed up or escalated.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing date: Sunday 21st June at midnight

Interview date: Monday 30th June in person at a Young Person's Service

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted or progressed.

About the role

Do you want to support people experiencing homelessness to build the skills, confidence and opportunities they need to move towards independence?

We are looking for a proactive and compassionate Skills and Employment Deputy Manager to lead and coordinate a structured programme of learning, training, and employment activities across our Islington services. Alongside this, you will support the day-to-day management of a semi-independent service, ensuring high-quality, person-centred support for clients.

You will work closely with clients, staff, volunteers, and external partners to create meaningful opportunities that promote recovery, independence, and positive move-on outcomes.

The working days for this role are mostly: Monday-Friday, 9am - 5pm. However, some flexibility will be required on occasion to meet the needs of the service.

In this varied role, you will:

• Lead and coordinate learning and employment programmes
• Support the operational management of a semi-independent service
• Manage, coach, and develop project workers and volunteers
• Build strong partnerships with training and employment providers
• Support clients through personalised progression and move-on pathways
• Monitor outcomes, quality, and performance to continuously improve service delivery

About you

We are seeking someone with experience supporting vulnerable or disadvantaged people, alongside strong management, organisational, and partnership-working skills, and a passion for empowering individuals to achieve their goals.

If you are creative, motivated, and committed to making a lasting difference, we’d love to hear from you.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 17th June 2026 

Interview and assessments on: 2nd / 3rd July 2026 

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Day Opportunities Senior Manager 

Are you ready to lead a service where people come first?

At London Ability, we believe that everyone should have the opportunity to live a full and valued life, with meaningful experiences, real choices and the right support to achieve their potential. We work in partnership with the people we support, recognising strengths, encouraging independence and always putting our clients at the heart of what we do.

Our strapline, “It’s what you can do that matters.” is more than just words on page, it’s the belief that underpins everything we do, and reflected in our values and the way we work.

Over the last 40 years, we have provided services and support for adults with Learning Disabilities, Autism and additional physical and sensory disabilities, working alongside our clients to create meaningful opportunities, encourage independence and recognise everyone’s strengths and potential.

We’re equally committed to creating a great place to work and in 2024, London Ability received national recognition from Investor in People as one of the UK’s Top 20 Employers.

We’re now looking for a passionate, positive, values-driven Day Opportunities Manager to lead one of our community-based services and help shape the next chapter of our journey.

What Makes Us Different:

Clients are at the heart of everything we do

We work to ensure that our clients are at the heart of every decision we make, with their voices helping to shape the services and opportunities we provide.

Monday to Friday working

Enjoy a healthy work-life balance with no regular evenings or weekends.

Supportive leadership

Be part of an experienced, welcoming organisation where collaboration and mutual support are valued.

Lead an established and respected service

Build on strong foundations, supporting the continued development of a well-regarded service while helping to shape its future.

A great place to work

Benefit from an Employee Assistance Programme, staff recognition awards, subsidised meals, birthday leave and our Christmas shutdown.

Well-connected location

Based in East London, with on-site parking available and excellent transport links via Leyton and Stratford.

Competitive salary and benefits

Recognising the responsibility and impact of your leadership role.

What You’ll Be Doing

As Day Opportunities Manager, you will be responsible for the day-to-day operation and management of our service, ensuring that the people we support receive high-quality, meaningful and personalised opportunities.You will lead and develop a committed team, foster a positive and inclusive culture, and ensure the service continues to evolve and grow.

As a senior manager, you will also contribute to the wider success of the organisation and provide support and deputise for colleagues when required.

What We’re Looking For

We’re looking for someone who genuinely lives our values and can inspire others to do the same.

You’ll bring:

• A passion for supporting people to live full and meaningful lives.

• Previous leadership or management experience working with adults with disabilities in day opportunities or a similar setting.

• The ability to lead, motivate and develop a dedicated team.

• Strong organisational and administrative skills.

• A proactive, positive and solution-focused approach.

• The confidence to build positive relationships with the people we support, their families and professionals.

• Knowledge of relevant legislation, safeguarding and quality standards.

Why This Role Stands Out

• Join an organisation where values aren’t just words — they shape everyday practice.

• Be genuinely supported by an experienced, welcoming and collaborative management team.

• Help create services, activities and opportunities that empower adults with disabilities to thrive and develop skills.

• Play a leading role in the future of an organisation that has been making a difference for over four decades.

Location: East London

Hours: Monday to Friday

Salary: £49,000

Closing Date: 10 July 

If you’re an inspiring leader who believes that great services are built through partnership, respect and empowerment we’d love to hear from you. 

Get in touch if you'd like an informal conversation about the role with our CEO, Helen Gore.

At Bristol Mind, we believe nobody should face a mental health challenge alone.

This is an opportunity to lead the charity at a critical moment in its journey. We are a small, but highly influential organisation made up of passionate, diverse, and expert people.

This is more than a leadership role. It is an opportunity to shape the future of mental health support across our geographical area, influence systems that affect people’s lives, and inspire a dedicated team committed to meaningful social impact that serves the needs of our communities. 

We are looking for a values-driven and strategic leader who combines vision with empathy, and who can build strong partnerships, empower people, and drive sustainable growth in an evolving sector.

As CEO, you will:

• Provide inspiring and inclusive leadership across the organisation.
• Champion mental health awareness and community wellbeing.
• Strengthen partnerships with communities, funders, and stakeholders.
• Lead innovation and growth while staying true to our mission, vision and values.
• Support and develop a passionate and talented workforce.
• Embed EDI, Lived Experience & Co-production into everything we do.

We are looking for someone who: 

• Is an authentic and compassionate senior leader.
• Has experience leading organisational strategy and change.
• Can demonstrate strong income generation experience. 
• Is an outstanding communicator and relationship builder.
• Has a deep commitment to equity, inclusion, and mental health.

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping over 60,000 young people each year at its 46 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.

We are looking for graduates who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role. You will be taking up a permanent role as an Education Worker on IntoUniversity’s Graduate Scheme, helping to change the lives of young people.

We believe that our Graduate Scheme is one of the most exciting in the charity sector, an excellent career opportunity with exceptional training and hands-on experience, opportunities for promotion, and the chance to work with young people and colleagues who will challenge and inspire you.

Contract

Full-time, permanent 

Start date

24th July 2026

Working hours

Mon and Thurs: 09:30-18:00

Tues, Weds, Fri: 09:00-17:30

(Some out-of-hours work will be required from time to time - for example, early starts to deliver workshops in schools.)

Education Workers are based at one of our IntoUniversity learning centres and work directly with young people, schools and families on a daily basis. It is therefore not a hybrid role and is based full-time in our centres.

Salary

£28,250 per annum

Location

We have positions available in Hull and Grimsby. We also have a cross-centre position based at both centres.

Annual leave

33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days) 

Application deadline

9am Thursday 25th June 2026

Interview Day (online)

Wednesday 8th July 2026

Please ensure that you are available on these dates

An exciting opportunity to lead Jamie’s Farm’s social media and storytelling, helping more people connect with our mission and the lives of the young people we support. At a time of growth for our charity, we are looking for a Communications Manager – Social Media & Storytelling to join our team. You will lead our organic social media across core platforms and create authentic, engaging stories that capture not just what we do, but why it matters.

What is Jamie’s Farm?  Jamie’s Farm is a charity that runs therapeutic farm-based programmes for young people who are struggling to thrive at school or at home. Through residential visits to our working farms, we provide a nurturing environment where young people can reflect, build confidence, and develop the resilience they need to overcome personal challenges.  As part of the dynamic HQ team we offer a beautiful and unique supportive working environment, a competitive salary, and the opportunity to be part of a team that is passionate about making a real difference.

More about the role:  As Communications Manager – Social Media & Storytelling, you will lead our organic social media and storytelling from idea to publication. Building relationships across Jamie’s Farm, you will help identify the moments, stories and voices that bring our work to life, and develop content for different channels and audiences. You will also lead the creation of external newsletters, and make thoughtful use of digital tools and AI to enhance your work.

About you:  We are looking for someone with experience managing social media and a strong instinct for identifying and developing compelling stories. You will be confident creating engaging short-form content, highly proactive, and comfortable working at pace while maintaining quality. You will also be an excellent relationship-builder, able to work across teams and build trust quickly in order to capture authentic moments and stories.

You will be comfortable using digital tools and will understand the importance of safeguarding, consent and representing young people with dignity and care. Most importantly, you will bring strong alignment with Jamie’s Farm’s mission and a passion for helping more people connect with our work.

This role could suit someone with broader communications or content experience who is excited by the opportunity to focus on social media and storytelling in a mission-led organisation.

Please see the full job description, desired experience and employee benefits by exploring our recruitment pack below. Don’t meet every single requirement? We’d still love to hear from you – your unique skills and experience could be just what we’re looking for.

Field based working across Bristol, North Somerset and South Gloucestershire supporting Our Mental Health nursing registered services.

Do you want to make a positive difference in people’s lives? At Milestones we’re on the lookout for a new Nurse Practitioner to join our nursing team in the mental health division, supporting the mental health and physical health needs of the people we support. We welcome applicants who are registered mental health nurses, and if can demonstrate appropriate experience nurses who are RNLD or RGN.  

Working across Mental Health Nursing services in Bristol, South Glos and Weston, you will be providing high levels of care for people who have severe and enduring mental health support needs and physical comorbidities. At times, there will be an expectation to work flexibly including weekends if the needs of the service require this.

Successful individuals will have excellent communication and interpersonal skills and be capable of problem solving and working well under pressure. You will need to be creative, flexible and able to work on your own initiative. Nurses will need to have a range of skills to meet the needs of the people we support and full induction, training and supervision will be offered.

We take a holistic approach to ensure that the people we support have every opportunity to live healthy and independent lives with maximum choice and involvement. It’s a career in an area which you can make a difference. It’s what delivering great care should feel like.

Working alongside our specialist nursing teams, successful candidates will support effective nursing care and interventions for the people we support.  

You will be supported by operational managers and the Clinical Nurse Advisor who will ensure you are giving the best head start in your new career in social care, through a structured induction process.

Nurse Practitioners will also support Student Nursing Associates and Student Nurses as part of their role, including providing clinical supervision and practice assessment. Due to the nature of the role, nurses will be expected to frequently travel across the Bristol, North Somerset and South Gloucestershire areas.

You also will be asked to support the wider training and learning for the Trust through co-producing and occasionally delivering training. Therefore, experience in delivering training is also desirable.

Essentials for the role:

• Registered Nurse (experienced RMN preferred, however we welcome all applicants including RNLD or RGN with demonstrable mental health experience)
• Passion for providing truly individualised care
• Strong team-working skills
• Able to demonstrate excellent communication skills
• Able to be a role model to staff
• Experience in a clinical environment
• Commitment to high-quality care and to values and evidence-based practice
• Self-motivated and flexible approach
• Ability to travel to services across Bristol, North Somerset and South Gloucestershire
• Experience of delegating where required
• Willingness to support the development and delivery of training offered across The Trust
• Ability to support and motivate teams at times of challenge

Here at Milestones Trust we recognise that without the hard work, commitment and passion of our staff, we wouldn’t be the charity we are today. That’s why we are committed to rewarding you with a competitive pay and benefits package including:

• 34 days’ annual leave, including recognised public holidays
• Learning and development to support your career growth
• Nationally recognised qualifications, from entry‑level care to management
• Flexible working, with rotas provided in advance
• Occupational Sick Pay after two years, increasing with service
• Health Cash Plan after probation, offering at least £695 cashback for health treatments (dental, optical, therapies, maternity/paternity, prescriptions)
• Enhanced maternity and paternity pay
• Free enhanced DBS check
• Dayforce Wallet, giving you access to your earnings before payday
• Employee referral scheme with financial rewards
• Employee Assistance Programme from day one, offering confidential 24/7 support
• Company pension scheme to help grow your retirement savings

We pride ourselves with being able to offer staff opportunities to develop and progress their careers within Milestones Trust.

For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.

Policy and Public Affairs Manager
Contract: Permanent
Work Pattern: Full Time, 35 hours per week (1.0 FTE) (We are open to flexible hours and working patterns, including accommodating part-time and compressed hours (0.8 FTE) where possible).
Salary: £44,167 per annum
Location: London Fields, E8. NCB promotes a hybrid, flexible way of working with 2 days working in the office.

The Vacancy

The Policy and Public Affairs Manager will act as a driving force behind our credibility and impact across key policy areas, working to influence national policy development and decision making and help enshrine good practice in law. It will also grow our presence in the sector as thought leaders, drawing on a range of evidence to take richer and deeper positions on the solutions needed to bring improvements.

This position will ensure that robust policy development is translated into effective public affairs and influencing strategies, ensuring that solutions to complex policy issues are understood and acted upon by decision-makers. The role will manage and deliver key elements of NCB’s core work across policy and public affairs, lead the delivery of funded projects and provide robust project management, and actively contribute to project proposals and income generation.

About NCB

For more than 60 years, the National Children’s Bureau has championed the rights and amplified the voice of children and young people in the UK. We interrogate policy and uncover evidence, blending in lived and learnt experience to shape future legislation and develop more effective ways of supporting children and families.

Bringing people and organisations together is fundamental to how we improve the systems that babies, children, young people and their families rely on to thrive. We push boundaries, even looking beyond childhood itself to consider transitions into adulthood and the impact of childhood issues on an entire lifespan. We are united for better childhoods and brighter futures.

The Benefits

• 30 Days Annual Leave
• Generous Pension Scheme
• Cycle to work scheme
• Flexible Working
• Winter Holiday Closure & Break
• Employee Assistance Programme

Closing date: 08:00am, Monday 6th July 2026
Please note that we reserve the right to close this vacancy early should we receive a high volume of applications. We encourage interested candidates to submit their applications as soon as possible

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are actively seeking to broaden the diversity of our staff group and warmly welcome applications from candidates underrepresented in the charity sector, including those from Black and Global Majority communities, disabled people, LGBTQ+ individuals, and people with lived experience of the issues NCB works on.

No agencies please.

For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.

Research and Policy Manager
Contract: Permanent
Work Pattern: Full Time, 35 hours per week (1.0 FTE) (We are open to flexible hours and working patterns, including accommodating part-time and compressed hours (0.8 FTE) where possible).
Salary: £44,167 per annum
Location: London Fields, E8. NCB promotes a hybrid, flexible way of working with 2 days working in the office.

The Vacancy

The Policy and Communications Manager will act as a driving force behind our visibility and impact across key policy areas, bringing lived and learned experiences to the heart of our influencing. This role will work to elevate our profile, transforming our evidence and expertise into impactful communications and influencing strategies to build a momentum for meaningful policy, legislative and social change.

This position will bridge the gap between NCB’s evidence-based policy development and national advocacy, translating complex policy issues into powerful narratives that resonate with decision-makers and galvanise wider support. The role will manage and deliver key elements of NCB’s core work across policy and communications, lead the delivery of funded projects and provide robust project management, and actively contribute to project proposals and income generation.

About NCB

For more than 60 years, the National Children’s Bureau has championed the rights and amplified the voice of children and young people in the UK. We interrogate policy and uncover evidence, blending in lived and learnt experience to shape future legislation and develop more effective ways of supporting children and families.

Bringing people and organisations together is fundamental to how we improve the systems that babies, children, young people and their families rely on to thrive. We push boundaries, even looking beyond childhood itself to consider transitions into adulthood and the impact of childhood issues on an entire lifespan. We are united for better childhoods and brighter futures.

The Benefits

• 30 Days Annual Leave
• Generous Pension Scheme
• Cycle to work scheme
• Flexible Working
• Winter Holiday Closure & Break
• Employee Assistance Programme

Closing date: 08:00am, Monday 6th July 2026
Please note that we reserve the right to close this vacancy early should we receive a high volume of applications. We encourage interested candidates to submit their applications as soon as possible

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are actively seeking to broaden the diversity of our staff group and warmly welcome applications from candidates underrepresented in the charity sector, including those from Black and Global Majority communities, disabled people, LGBTQ+ individuals, and people with lived experience of the issues NCB works on.

No agencies please.

Do you want to work with a leading advocacy charity organisation supporting those in need?   

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?  

Are you keen to make a difference to people who want to be heard?  

Then come and join us here at VoiceAbility.  

We have an exciting opportunity for an Advocate to join our team in Bradford.Your role will require you to travel to locations such as hospitals and care homes across the area to meet with clients and professionals and be home based for administration; therefore, a suitable home internet connection is essential.

About us  

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.  

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.  

About you 

Desirably you will have some experience of working as an Advocate, providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support. 

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance. 

How will you make a difference? 

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support. 

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support. 

You will work resourcefully and collaboratively with the individuals you support.You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard.  

Professional Development? 

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to be willing to gain, or to already hold, the Level 3 Award in Independent Advocacy Practice with disciplines suitable for the role they work in. 

Benefits

• 28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service

• 5% employer pension & minimum 3% employee contribution

• Salary sacrifices pension scheme

• Separate Life Assurance Cover (equivalent of two times your annual salary)

• Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc

• 24/7 Employee Assistance programme

• Access to remote counselling service

• Paid Disability Leave

• Paid compassionate Leave

• Home Working Allowance 

Support with continuous professional development

Personal Development Plans

How are staff supported to work remotely?

VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community.

When you need to travel for work, expenses will be paid (mileage or public transport costs). 

VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach. 

Equality and Diversity 

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential. 

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. 

How to apply 

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.  

Important Dates: 

Closing date for applications; 9am on Monday 29th June 2026

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification. 

Want to know more about VoiceAbility and the role? 

We look forward to hearing from you. 

About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

Scope of role
The Head of Debt & Money Advice will oversee the delivery, performance, and development of all debt and money advice services delivered by Toynbee Hall, including debt advice, welfare benefits advice, and financial wellbeing services. This includes services delivered across community settings, prisons, hospitals, and mental health pathways.

The postholder will act as Toynbee Hall’s senior technical lead across financial advice, responsible for:

• Ensuring consistent technical standards across debt and welfare benefits advice
• Providing expert guidance on complex, high-risk, or escalated cases, including creditor challenges and complaints
• Supporting Advice Managers and Technical Supervisors in decision-making and case resolution

Key Responsibilities

• Provide strategic and operational leadership across Toynbee Hall’s integrated financial advice services, ensuring alignment between debt advice, welfare benefits advice, and financial wellbeing provision
• Lead and support Advice Managers, fostering collaboration, accountability, and professional development across multiple delivery areas
• Ensure all services meet FCA regulatory requirements and funder standards, maintaining high levels of technical quality and consistency across programmes
• Act as the senior escalation point for complex casework, creditor challenges, complaints, and high-risk decisions
• Lead on relationships with key funders, regulators, and system partners, including MaPS, Ministry of Justice, HMPPS, Insolvency Service, Macmillan, NHS Trusts, and delivery partners such as We Are Group
• Work collaboratively with the Head of Partnerships to ensure consistency of delivery, standards, and performance across partner organisations
• Work with the Head of Impact & Data to analyse service performance data and implement continuous improvement actions based on insight and learning
• Work with the Research & Policy team to contribute to policy development, service design, and innovation across financial advice services
• Represent Toynbee Hall in regional and national forums, working groups, and partnerships
• Ensure compliance with safeguarding, data protection, and equality legislation

Person Specification
The successful candidate will demonstrate:

Essential Criteria
Professional Experience and Expertise

• Significant experience (minimum 5 years) delivering and overseeing complex debt advice casework
• Strong working knowledge of welfare benefits advice and its integration with debt advice and financial wellbeing support
• Substantial experience in a senior leadership role within an advice service, managing multi-site or multi-programme delivery
• Strong understanding of FCA regulatory requirements, MaPS quality frameworks, and relevant legislation
• Experience of working within specialist delivery environments, such as criminal justice, health, or mental health settings

Stakeholder and Partnership Management

• Proven experience of leading relationships with, and reporting to, funders, regulators, and external stakeholders
• Experience working with organisations such as MaPS, Ministry of Justice, HMPPS, Insolvency Service, NHS partners, or equivalent

Strategic and Operational Skills

• Strong experience in service planning, performance management, and resource allocation within complex services
• Strong understanding of customer access models, including triage and referral pathways
• Technical Knowledge and Accreditation
• Level 4 accreditation in debt advice (e.g. CertMAP) or equivalent
• Up-to-date and in-depth knowledge of debt advice legislation, regulation, and best practice
• Strong working knowledge of welfare benefits advice at a specialist level, including experience of complex casework and the application of relevant legislation and guidance (e.g. CPAG Welfare Benefits Handbook)
• Understanding of the interaction between debt, welfare benefits, and income maximisation in supporting clients with complex financial needs

Communication and Leadership

• Excellent leadership and interpersonal skills, with the ability to influence and engage at all levels
• Strong written and verbal communication skills, including report writing and presenting to senior stakeholders

Personal Attributes

• High level of professionalism, integrity, and accountability
• Strong commitment to equality, diversity, and inclusion

Commitment

• Strong alignment with Toynbee Hall’s mission, strategy, and values
• Commitment to safeguarding, professional development, and continuous learning

Desirable Criteria

• Experience working within or alongside the Money and Pensions Service (MaPS) framework
• Experience of working within criminal justice, health, or mental health service environments
• Experience contributing to policy development or influencing systemic change

Our Benefits

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays)
• After 2 years: +3 extra days of leave
• After 3 years: +1 additional day
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking
• Westfield Health Cash Plan to cover your healthcare needs specified in the Policy
• Perk Box
• Life Insurance

Please refer to the attached job description for more details.

Project Coordinator (Boys’ Development Team)

As a Project Coordinator you will be responsible for delivering a range of services in primary and secondary schools, supporting FM development and transitional work with boys and young men. The post holder will support the Head of Programme (Boys’ Development Team) with formulating a strategy for developing this work across localities, in line with FM’s vision, mission and values and business plan. A key element will be to support new developments, identify best practice in conflict management work and embed these in current services.

Key Responsibilities

Project Work

• Plan and deliver services that support improved behaviour, wellbeing, engagement, and successful transition from primary to secondary school.
• Work with the line manager to develop and replicate programmes so other practitioners can build skills in these areas.
• Support project development in line with FM’s Business Plan.
• Consult with boys and young men to ensure their views inform service development.
• Follow FM’s Safeguarding policies and procedures.

Record Keeping and Evaluation

• Maintain accurate records of sessions in line with procedures.
• Provide progress reports to schools as required.
• Comply with monitoring and evaluation processes to ensure effective outcomes.
• Follow FM’s data sharing policy when handling service user data.

Collaboration and Teamwork

• Work in partnership with relevant projects, practitioners, agencies, and parents.
• Raise awareness of issues leading to conflict (e.g. transitions, racism, gang culture).
• Build relationships with statutory and voluntary organisations to support boys and young men.
• Promote services locally and support training delivery for practitioners.
• Contribute to the development of best practice models within FM.

General

• Ensure services are inclusive and reflect diversity.
• Represent FM as appropriate.
• Attend supervision and annual appraisals.
• Follow all FM policies and act in its best interests.
• Maintain satisfactory DBS clearance.
• Undertake other duties as required to support FM’s mission.

East of England – with travel across the region

We are looking to recruit a Mentoring Programme Co-ordinator that will work to expand The Salvation Army’s Starfish programme across the East of England Division. Starfish is a mentoring programme designed to work with children and young people in schools, aged 9-16 years.

Working within a school’s student wellbeing support, Starfish provides committed and trusted adults (mentors) to work with young people who need Early Help without which they would be at risk of not meeting their full potential. Their identified needs may relate to their health, educational or social development.

Key responsibilities:

• Establish and grow the Starfish Schools Mentoring Programme within local primary and secondary schools ensuring efficient and effective delivery and monitoring.
• Recruit and support volunteer Starfish mentors from the local Salvation Army corps and other churches in line with Salvation Army volunteer and Safe & Sound guidelines.
• Support and supervise volunteer coordinators / mentors including identifying and facilitating relevant training.
• Oversee all pupil referrals to the programme, ensuring all relevant information and reports are submitted to schools. Attending multi-agency meetings when required.
• Provide one-to-one mentoring with pupils to increase participation in education, with a focus around emotional health and wellbeing including personal development and life skills, guided by a Trauma Informed Practice approach.

The successful candidate will have:

• A degree with relevant qualification in children’s or youth work qualification and/or extensive experience of working with children and youth in education ages 9-16 and or in the wider community. Applicants with transferable / relevant skills will also be considered.
• Knowledge of issues affecting young people (e.g. education, poverty, mental health) creative and cultural landscape.
• Excellent people skills with extensive experience in managing staff, volunteers and working with children and young people (individuals and groups).
• Ability to create and run age-appropriate positive mentoring activities.
• The credibility, confidence and skills to represent The Salvation Army appropriately and professionally in a variety of settings and be able to develop strong and effective partnership opportunities and relationships that will extend the reach and impact of the Starfish programme across a wide area.
• Experience conducting effective monitoring and evaluation to increase effectiveness.

This role has an occupational requirement that the successful candidate must be a committed and practising Christian and will be in sympathy with the doctrines of, and supportive of, the purposes and the aims and objectives of The Salvation Army. 

In order to complete your application please download and read the job profile and any other attachments.

In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.

Appointment will be subject to satisfactory references, a criminal record check DBS: Enhanced with barred list or the child workforce and evidence of your Right to Work in the UK in line with Home Office requirements. As we are not a licensed sponsor, applicants must already have the right to work in the UK. Details on how to prove your Right to Work can be found on our website. 

The Salvation Army actively promote equality of opportunity for all with the right mix of talent, skills and potential, and we welcome applications from a wide range of candidates, including those with criminal records. 

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.

Benefits:
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme

Working hours: 35 hours per week (with occasional evening and weekend working)

Closing date: Friday 26 June 2026

Purpose of the role

To deliver the Day One Casework bedside model to patients, or those closest to them, impacted by serious or multiple injuries which could result in life changing consequences, such as disability or death, within Sheffield Northern General Hospital, providing support on some of the wards (such as rehabilitation), on-site clinics and other settings (e.g. rehabilitation centres). 

Have a visible physical presence within the Trust, becoming embedded into clinical teams focussing on major trauma pathways, facilitating outpatient and in-person legal clinics.

To work closely with those impacted by serious and life-changing injury, taking referrals and carrying out initial assessments of need, expertly navigating, signposting and putting services in place in the immediate aftermath of major trauma, including talking about and facilitating timely access to legal support to aid rehabilitation.

To establish and develop relationships with key stakeholders to promote Day One and address the needs of those affected by serious and life-changing injury. 

To work as part of the wider Day One Service’s team and organisation, taking responsibility for own record keeping and data collection in line with regulatory requirements. 

Key responsibilties 

The post holder’s primary duties and responsibilities are as follows: 

• Work closely, and in partnership, with NHS clinical staff and relevant community and voluntary sector organisations, to address the needs of patients, and those closest to them, affected by serious and life-changing injury. 

• Operate a case management approach to individuals, assessing and identifying needs, putting support in place including signposting, making referrals and direct support. 

• Provide consistency in assessment of all patients and their loved ones, irrespective of injury cause, age, status, giving access to the earliest possible specialist legal advice which supports rehabilitation and NHS cost recovery. 

• Maintain detailed case records, including accurate records of activity and intervention, using Day One’s Customer Relationship Management (CRM) system, capturing and storing data in line with Day One policies and procedures and regulatory requirements. 

• Contributing towards report writing through the writing case studies and narrative to support data collection. 

• Implement processes and procedures to collect patient and family feedback and contribute to ongoing monitoring and evaluation of Day One services through providing relevant information, case studies and reports. 

• Deliver awareness raising presentations to clinical colleagues and departments. 

• Organise and facilitate outpatient and in person legal clinic drop-in sessions. 

• Build awareness of the role and charity’s purpose through building strong and effective relationships across the regional major trauma network, ensuring those who need it have access to Day One support. 

• Work closely with local authority, statutory and voluntary organisations to provide patient and family support and advocacy. 

• Help establish other support mechanisms once a person is no longer within the hospital setting, supporting the patient discharge process in conjunction with leadership from NHS staff. 

• Identify and support the recruitment and supervision of Day One volunteers, where appropriate. 

• Work closely in partnership with our Peer Support Service, focussed on promoting awareness and uptake within the region. 

• Work closely with the wider team on performance, quality, safety and effectiveness of all services, ensuring appropriate safeguarding policies are followed. 

• Work closely with our Fundraising and Communications team, supporting national activity, as well as regional initiatives to raise awareness and fundraise. 

• Be prepared to travel across the region and, on occasion, to other sites and national meetings as required. 

• Willingness to undertake continuous development and training for the role, including mandatory Day One and NHS Trust specific training. 

• Participate in external clinical supervision and monthly caseworker reflective practice to sessions to effectively explore and uphold professional boundaries within a safe, structure and supportive environment. 

Please see the attached recrtuiment pack for full details

How to apply

Please upload your CV and supporting cover letter to Charity Jobs outlining why you’re interested in the role. Please take your time to explain how your experience is relevant to this post.

Closing date: Monday 29th June 2026 
First stage virtual interviews: On-going 
Second stage in-person interviews in Sheffield: TBC 

Applications will be reviewed on a rolling basis; therefore, early applications are encouraged. We reserve the right to close this vacancy early should we receive a high volume of suitable applications.