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Job Description: Head of Services
Reports to: Chief Executive
Location: Woking, Surrey
Hours of Work: Full time, 37.5hrs per week
Salary: £42,000 - £45,000 (DOE, pro rata)
About Us:
At York Road Project, we are dedicated to transforming the lives of individuals experiencing homelessness in Woking. We believe in harnessing the unique strengths and potential of each individual to create a pathway towards stability and independence.
The Role:
We are looking for a proactive and organised Head of Services, providing full operational leadership across our Accommodation Services and Day Centre Services, ensuring safe, consistent and effective delivery across all frontline provision.
This includes:
- Direct Access Accommodation (10 beds)
- Move-on properties (14 beds)
- Day Centre Services
- Frontline staff across both services
The role holds full responsibility for day-to-day operational delivery and decision-making within services, ensuring they run safely and effectively, with only critical or strategic issues escalated to the Chief Executive.
The role also provides management oversight of property, compliance and health and safety functions delivered by the Facilities Manager and wider staff teams.
Key Responsibilities:
Service Oversight
- Provide operational leadership across both services, ensuring safe, consistent and effective delivery.
- Support and enable staff delivering day-to-day services, providing clear leadership, guidance and appropriate autonomy within agreed standards.
- Maintain service quality, structure and consistency, stepping in where required to resolve operational issues.
- Promote a collaborative, trauma-informed working culture where staff are empowered to deliver services effectively.
- Use service delivery data, client feedback and staff insight to support continuous improvement.
- Ensure accurate recording of service activity and outcomes is maintained.
Accommodation & Day Centre Services
- Provide management oversight of Direct Access Accommodation and move-on properties, ensuring safe and effective delivery.
- Ensure occupancy levels, allocations and housing processes are effectively managed by operational staff and administrative support functions.
- Maintain operational oversight of property standards, compliance systems, inspections, maintenance reporting and fire safety processes delivered by the Facilities Manager and wider staff teams.
- Ensure compliance with HMO requirements, supported housing standards and organisational procedures through monitoring and escalation where required.
- Provide leadership and support to staff responsible for housing management functions, ensuring systems are followed consistently.
Safeguarding & Risk Management
- Provide oversight of safeguarding across all services, ensuring procedures are followed consistently.
- Ensure safeguarding systems, risk assessments and incident management processes are implemented effectively.
- Monitor safeguarding activity and ensure appropriate action and escalation.
- Support staff in managing safeguarding concerns, complex needs and high-risk incidents.
- Ensure safeguarding concerns are escalated in line with organisational and statutory requirements.
Health & Safety
- Provide management oversight of health and safety across all services, ensuring safe and compliant working environments.
- Work alongside the Facilities Manager to ensure health and safety policies, risk assessments, inspections and safe systems of work are effectively implemented and maintained.
- Monitor operational health and safety activity within services, ensuring hazards, incidents and safety concerns are identified, recorded and escalated appropriately.
- Ensure safe systems of work are followed across services, including lone working procedures and site safety processes.
- Escalate serious health and safety concerns in line with organisational procedures.
Staff Leadership & Management
- Provide supportive leadership across both services, fostering a stable and positive working environment.
- Lead supervision, reflective practice and performance management conversations.
- Promote a trauma-informed approach across the team.
- Build a culture of accountability, openness and professionalism.
- Oversee recruitment, induction, training and development.
- Manage rotas and staffing levels to support service delivery and wellbeing.
- Ensure staff are supported in managing complex and challenging situations.
Reporting, Service Development & Operational Oversight
- Oversee referrals, allocations and engagement pathways across services.
- Maintain oversight of operational data, ensuring accuracy and reliability.
- Monitor service performance, demand, outcomes and operational pressures.
- Produce regular reports for the CEO covering activity, performance, risks and outcomes.
- Analyse data and feedback to identify trends and service improvement opportunities.
- Support development of effective client progression pathways.
On-Call & Operational Cover
- Participate in a Monday–Friday on-call rota.
- Respond to urgent operational incidents and staffing issues.
Professional Standards & Ways of Working
- Work in a trauma-informed, person-centred and non-judgemental way across all service delivery.
- Maintain confidentiality and comply with GDPR and organisational policies.
- Work collaboratively with partner agencies to support positive outcomes for clients
- Maintain clear and appropriate professional boundaries with clients, staff and external partners.
- Manage workload independently, prioritising competing demands effectively.
Knowledge and Skills:
Essential
- Significant experience leading frontline or community-based services delivering high‑quality, trauma‑informed emotional and practical support.
- Strong track record of supervising, developing, and supporting staff and volunteers, including performance management and professional growth.
- Demonstrable experience of safeguarding adults and/or children at risk, with confident use of safeguarding processes.
- Proven ability to oversee operational service delivery in complex or high‑pressure environments and make sound, independent decisions.
- Experience setting service aims, outcome objectives, and KPIs, and reporting performance to senior leadership, commissioners, or governance boards.
- Ability to reach, engage, and develop services for vulnerable or underserved groups.
- Experience working collaboratively with partner agencies and external stakeholders to deliver integrated support.
- Skilled in managing competing priorities while maintaining service quality and compliance.
Desirable
- Working within homelessness, supported housing or related sectors.
- Delivery of trauma-informed services.
- Involvement in service development, redesign or improvement projects
- Setting and monitoring KPIs or outcome frameworks
- Managing budgets or operational resources.
- Working with volunteers in service delivery.
Personal Attributes
- Ability to manage competing priorities under pressure.
- Resilient and confident working in complex environments.
- Commitment to supporting people experiencing homelessness.
- Positive attitude, maintains a positive attitude even in challenging situations.
- Future-orientated, has a forward-thinking perspective, anticipates future needs or issues and plans accordingly.
- Team worker, demonstrates a commitment to strong collaborative work by actively engaging with colleagues, volunteers, external partners and to be accountable for the outcome.
- Ownership, a willingness to take ownership of tasks and projects and to be accountable for the outcomes.
- Aligned with the values and mission of York Road Project.
Benefits:
- Holiday entitlement of 25 days per annum, plus bank holidays (pro-rata)
- Pension Scheme.
- Birthday day off.
- Medicash healthcare plan,
- Flexible working and hybrid working opportunities.
Please submit a covering letter along with your CV, addressed to our CEO, Cherisse Dealtry
The client requests no contact from agencies or media sales.
Are you motivated, and do you feel you have the skills to network and develop relationships with employers, helping to match people into employment?
If so, we would like to hear from you!
South East London Mind’s IPS Employment Service helps people with mental health needs back into work. We aim to increase the number of people moving into paid employment from Community Mental Health Teams.
We are currently seeking five permanent IPS Employment Specialists in Greenwich, and one based in Bromley, to work as part of the Community Mental Health Teams and Mental Health Hub. You will deliver the Individual Placement and Support (IPS) approach (for which training will be given).
We welcome applications from all experience levels and backgrounds. You will need the ability to motivate and build relationships with participants, strong organisational skills, the confidence to communicate and engage with a range of employers, and a fundamental belief that anyone with a mental health condition can work.
What we’re looking for:
- Employer Engagement and Relationship Building: Ability to initiate and develop relationships with a variety of individuals and be able to engage employers using a variety of methods such as via telephone, online platforms or face-to-face in the community.
- Accuracy and Record Management: Strong attention to detail, ensuring accurate and timely recording of case notes and data, essential for monitoring progress and achieving targets.
- Collaboration: The ability to work seamlessly within a multidisciplinary team, forging connections and enhancing the overall care experience for participants.
- Resilience and Advocacy: The determination to overcome setbacks, find solutions, and continue advocating for participants’, even in the face of challenges.
- Innovation: Bringing fresh ideas to the table, exploring creative ways to break down employment barriers, and promoting inclusive practices within the workplace.
The successful candidates will work in line with the 25-point fidelity scale. Please be aware this is not a mental health support role
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Thursday 16th July (11:59pm)
Likely interview date: Thursday 6th and Friday 7th August
We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark



The client requests no contact from agencies or media sales.
About the role:
Too many young people are left waiting, repeating their story, or trying to navigate mental health systems that were never built with their lives in mind. In this role, you’ll help change that. As Mental Health Practitioner, you’ll help young people in Camden Young Person’s High Support Accommodation Service build trust, understand their options and access the health and mental health support they need to move towards safety, wellbeing and independence.
You’ll hold a focused caseload of young people with higher mental health and wellbeing needs, carrying out screenings, building clear health profiles, supporting referrals and helping young people engage with appointments, treatment and care planning. You’ll work alongside young people at their pace, recognising that confidence, choice and trust are often built through patience, consistency and strong relationships.
You’ll also support colleagues to feel more confident when responding to mental health need, distress, crisis, risk or barriers to engagement. Working closely with CAMHS, adult mental health services, primary care, substance use services and other health partners, you’ll help create a more joined-up response so young people are not passed between systems, but actively supported to access the care they deserve. At SHP, you’ll be part of a learning culture that values development, training and career growth — with space to deepen your practice, share your expertise and keep growing while making a real difference.
About you:
- You understand how trauma, instability, care experience or homelessness can shape a young person’s mental health, trust and engagement with services.
- You know how to build relationships with young people who may feel let down, unheard or unsure about accepting support.
- You can support young people through distress, crisis or difficult choices about their care with calm, compassion and clear boundaries.
- You are confident working with health and mental health partners, including CAMHS, adult mental health, primary care or substance use services.
- You can guide colleagues thoughtfully, record clearly and use learning, feedback and outcomes to strengthen support for young people.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Sunday 26th July at midnight
Interview date: Monday 3rd August in person at a Young Person's Service
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted or progressed.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
About the role:
Young people need more than a service that reacts when things go wrong. They need skilled, steady adults who can stay curious, hold hope and help others see the person behind the risk. As Senior Practitioner, you’ll help shape the quality of frontline practice in Camden Young Person’s High Support Accommodation Service, making sure young people are met with support that is thoughtful, consistent and ambitious for their future.
This is a practice leadership role, not a line management role. You’ll work alongside colleagues and young people where support feels stuck, helping the team think through safeguarding, risk, barriers to engagement, support planning, move-on and partnership responses. You’ll hold a caseload where required, contribute to reflective practice and case discussions, and model trauma informed, psychologically informed and strengths-based ways of working.
You’ll also help young people access the right support at the right time, working with partners across social care, CAMHS, youth offending, health, substance use and accommodation pathways. At SHP, you’ll be part of a learning culture that values development, training and career growth — with space to deepen your practice, share your expertise and keep growing while helping young people build trust, independence and a life that feels more their own.
About you:
- You bring strong experience of complex casework with young people, and you know how to balance risk, compassion, boundaries and hope.
- You can coach and guide colleagues without needing formal line management authority, helping people feel clearer, steadier and more confident in their practice.
- You understand trauma, safeguarding, non-engagement, exploitation, mental health and the realities young people may face in high support accommodation.
- You are a strong communicator who can record clearly, share information safely and work well with partners to move things forward.
- You are reflective, organised and solution focused, with the confidence to spot gaps, strengthen practice and keep young people’s progress at the heart of the work.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Sunday 26th July at midnight
Interview date: Wednesday 5th August in person at a Young Person's Service
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted or progressed.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
About the role:
For someone moving away from street homelessness, having a home can be life-changing — but keeping that home can take the right support at the right moment. TST North works with people in social housing across North, West and East London, helping them build stability, independence and confidence in their own home.
As a Tenancy Rescue Worker, you’ll step in when someone’s tenancy, safety or wellbeing is at risk. Your day-to-day work will include responding to internal referrals, visiting clients in their homes, assessing risk and need, co-producing support and safety plans, and taking practical action around issues such as arrears, debts, benefits, anti-social behaviour, safeguarding concerns, poor health, substance use, domestic abuse or social isolation.
You’ll work closely with clients, TST colleagues, housing providers, local authorities and specialist services to prevent situations from escalating and help people stay safely housed. This could mean advocating with a landlord, helping someone access health or welfare support, coordinating a multi-agency response, supporting a client to understand their tenancy rights and responsibilities, or helping rebuild trust where services have not always felt safe or reliable.
This is a new role in TST North, so you’ll also help shape how the service responds when people are at greatest risk of losing the stability they have worked hard to build. You’ll bring calm, skilled intervention, strong partnership working and a real belief that people should not be left to fall back into homelessness when the right support could help them stay safely housed.
About You:
- You know how much a stable home can change someone’s future, and you bring the skill, patience and belief needed to help people protect it.
- You’re confident working with people experiencing multiple disadvantage, using trauma-informed, strengths-based support to build trust, reduce risk and create practical next steps.
- You can respond calmly when things are escalating, making sound decisions around safeguarding, tenancy risk, arrears, wellbeing concerns or crisis situations.
- You understand the realities of tenancy sustainment, housing rights, financial pressure and partnership working — and you know how to turn that knowledge into action for clients.
- You’re reflective, collaborative and solutions-focused, with the confidence to help shape a new role and strengthen how TST supports people to stay safely housed.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Thursday 24th July at midnight
Interview date: Friday 31st July online via Microsoft Teams
Please note there will be a second stage interview for suitable candidates at our Head Office in Kings Cross.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Children's Home Registered Manager
Location: Banstead, Sutton, United Kingdom
Contract type: Full time – permanent
Hours: 40 hours, Monday-Friday 9-5 (with flexibility as needed)
Salary: £55,000 - GBP 60,000 - yearly
Company Description
Lighthouse Pedagogy Trust is a charity creating children’s homes where children can thrive. We believe every child deserves the chance to achieve great things and lead fulfilling lives.
Our first home opened in Sutton in February 2022, supporting up to six children aged 11–18 with emotional and behavioural needs. We are currently renovating a second property in Banstead (SM7), a 5-bed children’s home due to open in autumn 2026. Our first children's home is an award-winning building that has set a new standard for UK children's homes.
We are part of the Catch 22 family, who’s work spans education, social justice and rehabilitation, children's social care, family support, social action and getting people into work.
What this role offers:
- Opportunity to set up a new home, recruit your team and shape it from the very beginning.
- Backing from an experienced and supportive leadership team and RI
- Starting holiday allowance of 36 days (inclusive of bank holidays),increasing to 38 days at 2 years and 41 days at 5 years
- 4% employer pension contributions and life insurance
- Enhanced maternity, paternity, and adoption pay
- Employee assistance programme, discounted shopping, cycle-to-work scheme and lots more benefits
Why work for LPT?
- We have an annual staff retention rate of 94%. This is significantly above the sector average, reflecting our commitment to employee wellbeing, development and job satisfaction.
- LPT is a charity, so any surplus revenue generated is reinvested into improving experiences and outcomes for children in care
- Our first children’s home has been running for 4 years, and consistently achieving Good Ofsted grading
- We are a values-driven organisation grounded in Social Pedagogy, prioritising relationships, empowerment, and wellbeing
- LPT has partnered with Kingston University to develop a Level 6 Diploma in Residential care, and offers fully funded places on the course for our team
- We have won several awards for the therapeutically informed and high-quality design of our home, including the Innovation in Care Award at the National Children’s Homes Awards and the Stephen Lawrence Prize
Job Description
As the Registered Manager of our new 5-bed home, you’ll have the unique opportunity to shape it from the very beginning. Opening in Autumn 2026, the home will provide a safe, nurturing environment for children with emotional and behavioural difficulties, helping them thrive.
- Open and lead a brand-new home from the start – Be the driving force behind our new 5-bed home, benefitting from LPT’s established systems and processes while having the freedom to innovate and give your home its own identity.
- Create a nurturing and safe home for children with emotional and behavioural difficulties, helping them thrive.
- Lead with purpose – Recruit, inspire, develop and lead a passionate team, setting high standards and ensuring every child receives exceptional care.
- Champion a holistic approach – Our approach is grounded in evidence and underpinned by Social Pedagogy, a holistic, strengths-based model that prioritises relationships, empowerment, learning, and wellbeing. While you don’t need to be an expert in Social Pedagogy, you must be open to learning and leading with this ethos.
- Drive service development – Trial new ways of working, collaborate with partner agencies, and influence best practice across the residential childcare sector.
- Enjoy strong support – Access guidance from an experienced Quality Assurance Manager, a nearby leadership team, and a deeply committed Responsible Individual.
- Be part of something bigger – Your leadership will be pivotal in shaping best practice, not just within our home, but across the wider sector, helping influence improvements in children’s social care.
Qualifications
The ideal candidate will be:
- Experienced working in a children's residential setting as a Registered Manager, or as a Deputy Manager looking to progress into a Registered Manager role.
- A resilient, hands-on leader with a clear vision for delivering exceptional, relationship-centred care and creating an inclusive, ambitious culture.
- Strong decision-making and risk management skills, with the ability to navigate residential care confidently and drive high-quality performance.
- A passionate advocate for children, experienced in supporting diverse social, emotional, and behavioural needs, and committed to building empowering relationships.
- Knowledgeable in Ofsted regulations, safeguarding, and children’s residential care standards.
- Hold a Level 3 Diploma in Residential Childcare (or equivalent) and either have, or be working towards/committed to achieving the Level 5 Leadership and Management qualification (or equivalent)
Safer Recruitment
At Lighthouse Pedagogy Trust, we safeguard all children and young people in our care. As part of our recruitment process, we conduct rigorous checks and vetting of all applicants, in line with legal and regulatory requirements and best practices. Everyone who works in our homes will be responsible for safeguarding young people and putting their safety and wellbeing first.
This role is subject to an Enhanced Disclosure and Barring Service (police records) check, including overseas police checks where necessary.
To Apply
If you feel you are a suitable candidate and would like to work for Catch22, please do not hesitate to apply.
Deputy Children's Home Registered Manager
Location: Banstead, Sutton, United Kingdom
Contract type: Full time – permanent
Hours: 40 hours, Monday-Friday 9-5 (with flexibility as needed)
Salary: £39,000 - GBP 43,000 - yearly
Company Description
Lighthouse Pedagogy Trust is a charity creating children’s homes where children can thrive. We believe every child deserves the chance to achieve great things and lead fulfilling lives.
Our first home opened in Sutton in February 2022, supporting up to six children aged 11–18 with emotional and behavioural needs. We are currently renovating a second property in Banstead (SM7), a 5-bed children’s home due to open in autumn 2026. Our first children's home is an award-winning building that has set a new standard for UK children's homes.
We are part of the Catch 22 family, who’s work spans education, social justice and rehabilitation, children's social care, family support, social action and getting people into work.
What this role offers:
- Opportunity to set up a new home, recruit your team and shape it from the very beginning.
- Backing from an experienced and supportive leadership team and RI
- Starting holiday allowance of 28 days (inclusive of bank holidays), increasing to 38 days at 2 years and 41 days at 5 years
- 4% employer pension contributions and life insurance
- Enhanced maternity, paternity, and adoption pay
- Employee assistance programme, discounted shopping, cycle-to-work scheme and lots more benefits
Why work for LPT?
- We have an annual staff retention rate of 94%. This is significantly above the sector average, reflecting our commitment to employee wellbeing, development and job satisfaction.
- LPT is a charity, so any surplus revenue generated is reinvested into improving experiences and outcomes for children in care
- Our first children’s home has been running for 4 years, and consistently achieving Good Ofsted grading
- We are a values-driven organisation grounded in Social Pedagogy, prioritising relationships, empowerment, and wellbeing
- LPT has partnered with Kingston University to develop a Level 6 Diploma in Residential care, and offers fully funded places on the course for our team
- We have won several awards for the therapeutically informed and high-quality design of our home, including the Innovation in Care Award at the National Children’s Homes Awards and the Stephen Lawrence Prize
Job Description
As the Deputy Manager of our 6-bed home, you will:
- Be part of creating a home where children feel safe, valued and able to thrive, building real, meaningful relationships that make a lasting difference.
- Support young people to explore who they are, discover what they want from life, and take steps towards their goals and ambitions.
- Play a key role in leading and shaping a dedicated team, helping to create a warm, reflective culture where everyone can grow and do their best work.
- Build your leadership confidence by working closely with the Registered Manager and stepping up to lead when needed, including during key visits and inspections.
- Develop your skills in coaching and mentoring, supporting colleagues through supervision, reflection and ongoing learning opportunities.
- Work in a genuinely collaborative way with families, schools and partner agencies, creating joined-up, holistic support around each child.
- Contribute to something bigger by helping us grow and develop our innovative approach, influencing practice beyond our home and into the wider sector.
- Grow your career with us. With plans to open more homes, there are real opportunities to progress into Registered Manager roles and take on leadership of your own home over time.
Qualifications
The ideal candidate will be:
- Experienced in managing and supervising staff in a children’s home (deputy/senior level experience).
- Experienced working with teenagers with emotional, social and behavioural difficulties
- A reflective leader who can contribute to a positive, relationship-focused culture
- Warm, consistent and able to build trust with children, families and colleagues
- Resilient, adaptable and committed to continuous learning and improvement
- A strong advocate for children’s safety, wellbeing and voice
- Eager to grow and progress into a Registered Manager role as we expand
- Hold the Level 3 Diploma or equivalent and be willing to work towards the Level 5 Diploma in Leadership and Management
Safer Recruitment
At Lighthouse Pedagogy Trust, we safeguard all children and young people in our care. As part of our recruitment process, we conduct rigorous checks and vetting of all applicants, in line with legal and regulatory requirements and best practices. Everyone who works in our homes will be responsible for safeguarding young people and putting their safety and wellbeing first.
This role is subject to an Enhanced Disclosure and Barring Service (police records) check, including overseas police checks where necessary. Please note that this post is exempt from the limitations of the Rehabilitation of Offenders Act, and as such, all previous cautions and convictions will need to be disclosed as part of any application.
At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.
To Apply
If you feel you are a suitable candidate and would like to work for Catch22, please do not hesitate to apply.
About the role:
Housing First changes what is possible for people who have been shut out, moved on and let down for too long.
Single Homeless Project's (SHP’s) Camden Housing First service is expanding, and we’re looking for a passionate and skilled Project Worker to join an innovative team supporting people with long histories of rough sleeping, multiple exclusion and co-occurring needs. This includes a new and important focus on supporting couples who have been rough sleeping and will be accommodated separately in their own self-contained flats, while receiving intensive, relational and trauma-informed support.
Based from King’s Cross, you’ll work across the community and in people’s homes, carrying a small caseload so you can offer flexible, persistent and person-centred support that is shaped around each person’s strengths, safety, needs and goals. You’ll build trust with people who may have had difficult experiences of services, working at their pace while keeping a strong focus on housing sustainment, wellbeing, risk, choice and recovery.
You won’t be doing this work alone. You’ll be part of a multidisciplinary team and will work closely with statutory services, housing partners and specialist colleagues including health, psychology, Solace, occupational therapy and perpetrator support. With safety at the heart of the work, you’ll play a key role in supporting people where relationships, trauma, exploitation, abuse or external risk may be part of their lives. At SHP, you’ll also have access to learning, reflective practice and development opportunities that help you keep growing your skills while doing meaningful, complex and life-changing work.
About you:
- You have experience supporting people facing multiple disadvantage, including homelessness, trauma, mental ill health, substance use, contact with the criminal justice system or long-term exclusion from services.
- You know how to build trust with people who may be wary of services, using patience, consistency and creativity to keep people engaged without forcing change before they are ready.
- You understand the links between severe and multiple disadvantage, VAWG, coercion, abuse, exploitation and safety, and you can respond in a way that is trauma-informed, boundaried and safeguarding-focused.
- You are a confident advocate and communicator, able to work with partners, negotiate well, challenge when needed and keep the person’s voice at the centre.
- You are organised and self-sufficient in your day-to-day work, with the written, IT and recording skills needed to manage a caseload, update systems clearly and keep support plans moving.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing Date: Sunday 19th July at Midnight
Interview Date: Tuesday 28th July online via Microsoft Teams
Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted or progressed.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
About the role:
Join us at Single Homeless Project (SHP) as part of our Lewisham Vulnerable Adults Accommodation Service (LVAAS), delivering accommodation-based support across our properties in Brockley and New Cross. This is hands-on, day-to-day work alongside people experiencing homelessness and multiple disadvantage, where no two days are the same. You’ll build real relationships with clients, supporting them to stabilise, develop life skills and move towards greater independence, while navigating the challenges that can come with housing, health and wider support needs.
As a Project Worker, you’ll be at the centre of the service; working closely with colleagues and partner agencies to coordinate support that genuinely moves people forward. Alongside your client work, you’ll play a key role in keeping the service running safely and smoothly, from maintaining a secure, welcoming environment to staying on top of health and fire safety standards across the properties.
At SHP, this role is a starting point for growth. You’ll gain exposure to complex work, build confidence in your practice and be supported to develop your career in a way that works for you. If you’re looking for a role where you can make a tangible difference every day while growing your skills, you’ll find that here.
About you:
- You build trust quickly and genuinely, working alongside people experiencing homelessness and multiple disadvantage with warmth, consistency and clear boundaries
- You stay calm and practical in busy or challenging moments, able to balance competing demands without losing sight of what matters for clients
- You’re confident working in a property-based service, taking responsibility for creating a safe, well-run environment for both clients and colleagues
- You work well with others, whether that’s your immediate team or external partners, and know how to keep things moving forward
- You’re open to learning, reflective in your approach and motivated to grow your skills in a role that will stretch you
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Sunday 19th July at midnight
Interview date: Tuesday 28th July online via Microsoft Teams
A second stage interview will be arranged for suitable candidates in service in Lewisham.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Community Builder (Community Development) – Leeds
People-focused community engagement role supporting the armed forces community to connect, collaborate and lead local change
Salary: Up to £33,995 per annum
Location: Remote in Leeds with travel within the UK. See the “Please Note” section below for further details.
Contract Type: Permanent
The Opportunity
We have an exciting opportunity for a COMMUNITY BUILDER to join our Community Development team, working to support local veterans to take an active role in their communities.
This is a hands-on, relationship-led role focused on bringing people together, building trust, and enabling community-led action. You will work with veterans, local residents, community groups and organisations to strengthen connections and create opportunities for people to participate, contribute and thrive.
If you are passionate about community engagement, relationship building, and supporting people to create positive local change, we would love to hear from you.
About The Role
As a Community Builder, you will work with members of the Armed Forces Community, particularly those who may face barriers to participation or engagement.
This role may also be described in other organisations as a Community Development Officer or Community Engagement Officer.
A Community Builder is a relationship-led professional who brings people together, builds trust, strengthens local networks and supports communities to take action on the things that matter most to them.
In this role, you will be actively visible and present within your local community, building trusted relationships and supporting conversations that help people connect and collaborate.
You will facilitate conversations with veterans, local residents and community groups to understand local strengths, interests and priorities. You will connect people with shared interests and ideas, helping to build collaboration and encourage community-led action. You will support community ideas to develop into practical activities, projects and opportunities, and you will work with local organisations and partners to strengthen community networks.
This role brings together community engagement, facilitation and partnership working to create meaningful, long-term impact.
What a Typical Two Weeks Might Look Like
Community Development is a flexible role shaped by the needs of local people and communities, with some evening and weekend working required.
To help you understand how the role operates in practice, we’ve included an example two-week working pattern attached.
Please note this is for illustration only and will vary depending on community needs and priorities.
About You
We are looking for someone who is motivated by working with people and passionate about helping communities connect and thrive.
You may already have experience in community development, or come from a background such as housing, social care, education, youth work or the wider charity sector. What matters most is your ability to build trusted relationships, engage people effectively and support collaboration that leads to positive change.
You will be an excellent communicator, able to build trust, inspire action and work effectively with a wide range of people and organisations. You will also be comfortable working independently, managing a varied workload and developing strong working relationships across different groups.
We are looking for someone with:
- A Community Development qualification and/or transferable Community Development skills and experience.
- An awareness of (or willingness to learn) Asset-Based Community Development (ABCD) – an approach focused on building on the strengths, skills and connections already present in communities.
- Strong communication and interpersonal skills, with the ability to build relationships that drive action.
- A track record of successful collaboration with internal and external partners and stakeholders.
- Effective and efficient organisational and IT skills.
PLEASE NOTE:
- The successful candidate will need to be based within a 30-minute commute of their allocated locality and there is a requirement to travel regularly across the wider area (travel expenses covered). The successful candidate must possess a valid full UK driver’s license and have access to a reliable vehicle with business insurance for work purposes.
- There will also be a requirement for occasional travel to other UK locations for meetings and events depending on the charity’s needs such as our annual all colleagues in person event.
- The successful candidate will work 35 hours per week over 5 days, Monday - Sunday. Core working days will be Monday to Friday; however, flexibility is essential, as regular evening and weekend work will also be required to meet the needs of the role. Working hours will vary to ensure a total of 70 hours is covered over a two-week period, so please take this into consideration before applying.
- The successful candidate will be required to undergo a Disclosure and Barring Service (DBS) check
About the Team
You’ll be joining a supportive and collaborative team of Community Development professionals working across local communities to build relationships, develop partnerships and support community-led activity. Community Development Managers and Community Builders work closely together, sharing learning and supporting each other to deliver meaningful local impact.
Please see the job description for more details.
In return we can offer you:
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Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
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29 days’ annual leave plus 8 bank holidays, regardless of service -plus your birthday off to celebrate!
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Opportunity to buy and sell up to 5 days annual leave per year.
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Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
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3 volunteer days per year to support the Help for Heroes community.
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A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.
Closing date: 23rd July 2026
Please note: We may close this vacancy early should we receive a high volume of strong applications.
We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.
The client requests no contact from agencies or media sales.
About Us
Merstham Community Facility Trust (MCFT) is a community charity based at the heart of Merstham.
We provide a safe, welcoming and inclusive space where residents can connect, access support, learn new skills, and feel part of their community. Our vision is for Merstham to be a place where everyone has the opportunity to thrive.
Our work is rooted in strong local relationships and shaped by the voices of the community. We are a small, committed team driven by our values of inclusion, empowerment, and community connection.
About the Role
This is a varied and rewarding role combining community development, project delivery, and fundraising.
As Community Development & Funding Officer, you will design and deliver community projects that respond to local needs, while securing funding to sustain and grow our work. You’ll work closely with colleagues, volunteers, and residents to co-create inclusive programmes that make a tangible difference.
You’ll play a key role in:
- Developing new initiatives based on community insight
- Leading projects from idea through to delivery and evaluation
- Building partnerships across the local area
- Securing funding and demonstrating impact
This role is ideal for someone who enjoys both hands-on community work and strategic development, and who thrives in a small, collaborative team.
Essential Skills & Experience
- Experience in community development, project coordination, fundraising, or a similar role
- Strong organisational skills and ability to manage multiple projects
- Excellent communication and relationship-building skills
- Experience using community insight or feedback to shape services or projects
- Ability to work both independently and collaboratively within a small team
- Good IT skills, including data management and basic budgeting
- Willingness to work occasional evenings and weekends to support community activities
- Commitment to inclusion, empowerment, and community-led approaches
Desirable Skills & Experience
- Experience working with volunteers
- Experience writing funding bids or managing grants
- Knowledge of local community services or challenges
- Experience monitoring and evaluating projects and reporting on impact
- Experience managing budgets or reporting to funders
- Ability to travel locally (e.g. driving licence or equivalent access)
Why Join MCFT?
- Make a visible, meaningful difference in a local community
- Help shape and deliver community-led projects from the ground up
- Work in a supportive, collaborative team environment
- Enjoy flexible working options to support work–life balance
- Gain experience across both project delivery and funding development
- Be part of an organisation that values people, place, and inclusion
To support, empower and connect an inclusive community.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Night Engagement Worker
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.
Job Title: Night Engagement Worker
Location: Based in Catford, closest station is Tulse Hill Station with great bus links nearby. This service does have step free access.
Salary: £28,800
Shift Pattern: 37.5 hours per week Monday to Sunday 20:30 - 08:30. You may also be required to work outside these hours as per service and resident requirements, which includes weekends and bank holidays which form part of your rota
About the Role
We’re looking for a Night Engagement Worker to join the team in Catford. You will support within the Offender Personality Disorder Housing Accommodation to support in successfully rehabilitating and reintegrating our residents and participants back into the community. The service delivers support for people in the criminal justice system who are deemed high risk, and likely to meet criteria for personality disorder. Penrose OPD HASS service offers specialist accommodation to people with high risk/high needs and require intensive support to overcome barriers to resettlement and progress towards independent living in the community.
You will assist with those who have recently been released from prison, secure health settings, or are transitioning from Approved Premises. Your role will involve supporting all aspects of key engagement activities, aiding their rehabilitation, reablement, and reintegration into society by providing pathways, support, and appropriate interventions, that will enable successful resettlements and work with internal and external partners and agencies to achieve desired outcomes.
Key Responsibilities include:
- Support residents who may be facing challenges with substance misuse, helping them take positive steps forward.
- Creating one to one person centred support plans to support residents in achieving their goals.
- Ensuring the safety and wellbeing of residents at all times during the shift, including regular check ins and carrying our protocols.
- Planning activities to engage residents with other people, communities, and opportunities during the evening which may include movie nights and games nights.
- Lone working is part of the role, but you’ll always have a supportive team around.
- Be a valued and reliable member of the team, completing handovers for day colleagues for a seamless service.
About You
We're looking for someone who shares our passion for supporting people who may be deemed as having a personality disorder and have been referred to us by the criminal justice service. Our residents are at the forefront of our service delivery, so building trusting and professional relationships is key. You’ll be adaptable, proactive, and confident using your initiative to resolve challenges, and keep the night service running smoothly. Teamwork is essential and having previous knowledge of the needs our residents may have. Each support plan is tailored to the individual, so you'll help deliver care that truly meets their needs.
What are we looking for:
- Due to the nature of this service, it is an occupational requirement that the postholder is female
- Understanding of Personality Disorder
- Understanding of Criminal Justice System
- Awareness of external opportunities which are available such as with education, employment and benefits
- Organised and proactive in managing tasks like welfare checks, safeguarding, and accurate record keeping
- Experience working with people with multiple and complex needs
- Experience contributing to support plans, reviews, and helping residents work toward their goals
- Confidence in identifying when someone may be struggling with their mental or physical health, substance use, or other challenges, and knowing how to respond
- Ability to motivate and empower others to reach personal goals and overcome barriers to independence
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
- Understanding and compassionate of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Senior Progression Coach
This role is ideal for someone compassionate, proactive and motivated to drive positive change.
Location: Manchester (GM Pathfinder)
Salary: £32,403 per annum
Closing date: 26 July, 2026
Employment Type: Permanent
Hours per week: 37.5
About the Role
Lead change. Empower young people. Deliver real outcomes.
Join us as a Senior Progression Coach and take the lead in supporting young people facing homelessness to build resilience, secure housing, and access meaningful opportunities. You’ll manage a small caseload while coaching and developing a team to deliver high-impact, person-centred support grounded in a strengths-based, therapeutic approach.
We’re looking for a confident leader with experience managing people, caseloads, and risk in fast-paced community settings. You’ll be skilled in safeguarding, partnership working, and driving outcomes—bringing energy, empathy, and accountability to everything you do.
If you’re passionate about inclusive support, thrive on collaboration, and want to shape a service that creates lasting change, this is your opportunity to step up and make a difference.
Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role.
Key Deliverables
• You will fully understand the requirements of the outcomes-based contract
• You will support your team to identify, record and evidence outcomes promptly as per contract requirements
• You will support all clients (directly or indirectly) to achieve their desired outcomes relating to accommodation, improved financial stability, improved social networks and improved engagement in meaningful activities
• You will ensure work is recorded accurately and in a timely manner on our client database, Inform
• You will complete regular supervisions, appraisals, caseload reviews and team meetings with the coaches you supervise and engage in supervisions with your own line manager
• You will ensure the safety and wellbeing of clients at all times including ensuring that Safeguarding and emergency alert procedures are followed and managed appropriately, as laid out in Depaul’s Policy and Procedures
• You will carry a small caseload of clients and ensure each client receives person-centred, tailored support
• You will ensure every client in the service has a high-quality risk assessment and a SMART outcomes-based support plan that are regularly reviewed
• You will deliver one-to-one support in the local community and will occasionally facilitate group work
• You will proactively collaborate and promote multiagency working by leading on partnerships with local agencies including statutory teams, private landlords, third sector organisations and others, to support the wellbeing of Depaul clients in accordance with data protection and information sharing protocols
• You will be flexible, reflective and creative in your engagement with clients and personalise your support to them
• You will involve clients in the decisions made about them and encourage participation in Depaul’s wider community programme of activities
• You will work within the principles of Acceptance and Commitment Therapy, and apply this to your daily work with young people and also within the team
• You will proactively engage with internal and external Evaluation teams to improve the service delivery
• You will work office hours but will need to maintain flexibility to meet the needs of your clients, which may mean working outside of these times
• You will undertake further duties as commensurate to the role, in line with Depaul Policies and Procedures and as identified by your line manager
What we are looking for from you – Person Specification
When completing your application form please address all the points set out below.
• Experience of managing a team and supervising the work of others
• Experience of working in a busy environment supporting young people who have experienced homelessness, mental ill health, substance misuse or limited access to opportunities
• Experience of managing a caseload
• Experience of lone working in the community
• Experience of keeping records continuously up to date and accurate, logging information in a timely manner
• An understanding of and commitment to working in a strengths-based way
• Experience and understanding of Risk Assessments and Support Planning
• Good literacy, numeracy and IT skills
• Experience and understanding of safeguarding requirements and procedures
• Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one suffers from discrimination
• Commitment to promoting an environment that has the highest regard for the Health and Safety of self and others
• Personal and professional integrity
• High level understanding of professional boundaries and ability to maintain boundaries
• Effective collaborative working and partnership building
• Ability to effectively reflect on own practices for ongoing learning and development
• Respect for the values and ethos of Depaul and its founding partners
What You’ll Receive
· Tailored training and development
· Flexible working options where suitable
· 26 days annual leave, rising with service
· Family friendly leave policies
· Pension scheme with employer contributions up to 7%
· Employee Assistance Programme with 24/7 GP access
· Discounts across retail, travel, food, fitness and more
· Cash health plan for you and your family
· Death in service benefit
· Access to legal and practical support
Safer Recruitment
Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.
About Depaul UK
In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.
What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.
As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
We are looking for an extraordinary person to become the Service Coordinator of the friendly teams in our Mental Health Supported Living services which are located across Bristol and South Gloucestershire.
The successful Service Coordinator(s) will lead the team in enabling individuals with complex mental health needs to create their own developmental programme with the aim of progressing to further independent living. This will include supporting people to develop the strategies that underpin resilience, to learn the responsibilities of citizenship, to acquire practical living skills and establish themselves within the community of their choice.
You will be a creative and inspirational leader with great listening skills who will empower every individual in your team to be their best self at work. You will have an excellent understanding of person-centred approaches and be committed to proactively promoting the psychological and emotional well-being of those you support.
You will work closely with the 2 Service Managers and Service Coordinator who work in the Mental Health Supported Living division to maintain and develop each service as a high-quality provision for the people we are supporting. You will ensure all services remain compliant with the legislation that governs the sector while demonstrating and evidencing that both services provide excellent support for people.
Other responsibilities will include:
- Taking responsibility for the day to day running of the services which will include planning and managing the rota to ensure that people get the support they need when they need it.
- Guiding the team to co- write and review support and risk management plans, ensuring that the people we support are at the centre of the process.
- Supervising staff, providing regular one to supervisions, organising team meetings, identifying and maximizing opportunities to develop the skills of each individual in the team and ensuring that their training is up to date.
- Participating in referrals and assessments for the service.
- Working within a set budget and monitoring expenditure as appropriate.
- Providing “hands-on” and direct support for the people we support
The successful candidate will:
- Have strong leadership skills, ideally with some management experience.
- Be organised and practical, able to manage your time prioritise work in accordance with the imperatives of the service.
- Be competent in using IT applications, such as rota planning systems, or be able to learn these swiftly.
- Have experience of working in mental health, particularly working with people who have complex mental health needs.
- Be confident in responding to people who are experiencing acute mental illness, in dynamic risk management and developing escalation plans to ensure that people receive the support that they need.
- Have knowledge of mental health systems, processes and best practice with experience of working with trauma informed approaches.
- Be able to work across 7 days and be able to work a variety of shift patternsHere at Milestones Trust, we recognise that without the hard work, commitment and passion of our staff, we wouldn’t be the charity we are today. That’s why we are committed to rewarding you with a competitive pay and benefits package:
- 34 days’ annual leave, including recognised public holidays
- Learning and development to support your career growth
- Nationally recognised qualifications, from entry‑level care to management
- Flexible working, with rotas provided in advance
- Occupational Sick Pay after two years, increasing with service
- Health Cash Plan after probation, offering at least £695 cashback for health treatments (dental, optical, therapies, maternity/paternity, prescriptions)
- Enhanced maternity and paternity pay
- Free enhanced DBS check
- Dayforce Wallet, giving you access to your earnings before payday
- Employee referral scheme with financial rewards
- Employee Assistance Programme from day one, offering confidential 24/7 support
- Company pension scheme to help grow your retirement savings
We pride ourselves with being able to offer staff opportunities to develop and progress their careers within the Trust.
Milestones Trust supports adults with learning disabilities and mental health needs to live their best lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Based at our Camberwell office with regular travel across London
Ref: ELSC-261
Are you passionate about helping children and young people overcome barriers to education? Do you have experience supporting young people affected by trauma, exploitation or exclusion to re-engage with learning and achieve positive outcomes?
If so, St Giles Trust is looking for an Education Liaison Specialist Caseworker to join our Violence, Exploitation and Safety Service (VESS), providing specialist education support to children and young people across London.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About the service
The Violence, Exploitation and Safety Service (VESS) supports children and young people affected by, or at risk of, violence, exploitation and extra-familial harm.
Working alongside education providers, families, local authorities and safeguarding partners, the service helps children overcome barriers to education, improve safety and wellbeing, and access the support they need to achieve positive, sustainable futures.
About this key role
As an Education Liaison Specialist Caseworker, you will provide specialist education support to children and young people who are disengaged from learning or at risk of exclusion, many of whom have experienced trauma, exploitation or significant disadvantage.
You will manage a caseload of children and young people, delivering one-to-one interventions and group sessions within Pupil Referral Units (PRUs), Alternative Provision and community settings. Working collaboratively with families, schools and professionals, you will help children access safe, appropriate education pathways while ensuring their voice remains central to every stage of support.
You will also advocate for children with Special Educational Needs and Disabilities (SEND), helping families navigate education systems and secure the support needed to improve attendance, engagement and long-term outcomes.
What we are looking for
- Experience supporting children and young people with complex needs, including those affected by trauma, violence, exploitation or disadvantage.
- Good understanding of SEND, school exclusion, attendance, reintegration and education transition processes.
- Experience working with children attending PRUs, Alternative Provision or specialist educational settings.
- Experience completing assessments, managing risk and developing outcome-focused support plans.
- Experience working collaboratively with schools, families, local authorities and multi-agency professionals.
- Knowledge of contextual safeguarding, extra-familial harm, exploitation and serious youth violence.
- Experience delivering engaging one-to-one interventions and groupwork with children and young people.
- Strong communication, advocacy, assessment and case management skills.
- Good written and IT skills, including maintaining accurate case records and reports.
An Enhanced DBS check, including a Children’s Barred List check, is required for this role.
In return, you can expect a competitive salary, generous leave allowance, staff pension, access to clinical supervision, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
If you have any queries, or require further support, please contact us.
Closing date: 9 am on 21 July 2026.
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.


