Social Care/Development Jobs
We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health service in Richmond.
£27,352.00 per annum, working 37.5 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel valued? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
The position is in Richmond at 21 Kingston Lane and consists of one high support building with 12 Customers.
The service provides a 24/7 support service, with an emphasis on choice and control, enabling customers to achieve greater independence, improved quality of life and integration into the wider community.
We are looking some someone who is able to build supportive, trusting relationships with customers and create a positive atmosphere. You need to be able to provide a flexible, personalised and responsive support service that is tailored to each customer's abilities and aspirations. This will include a willingness to work evenings, weekends and bank holidays on a rota basis.
The role will also require you to maintain appropriate records to a professional standard in accordance with Look Ahead's policies and procedures. If you have experience working with and motivating customers whilst being calm and resilient to challenging behaviour, then please apply for this role
The service is open 24 Hours. The role will include weekdays and weekends with 2 days off per week. This role will consist of day shifts only.
The shifts will be:
Early: 7:30am - 3:30pm, Middle: 9am - 5pm and Late: 2:30pm - 10:30pm
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
- Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
- Assisting in the recording and reporting of customer incidents
- Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork
- Developing productive relationships with partner organisations to improve service outcomes
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
What you'll bring:
Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Desirable:
- Experience working in mental health
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job description.
Are you passionate about making a meaningful impact in the lives of young adults facing homelessness? Join our dynamic team as a Programmes Coordinator in Depaul UK, where you will play a vital role in supporting and empowering individuals on their journey towards independence.
About Us:
Depaul UK is UK largest youth homelessness charity dedicated to providing support and opportunities for young adults experiencing homelessness. We believe in creating a positive and empowering environment that fosters resilience and growth. Click the link for more information -
Role Overview:
Our national programmes team is responsible for providing young people from across all our services with tailored support to help develop their independent living skills, and progress into education, employment, training or volunteering.
We have a fantastic opportunity for a Programmes Coordinator. The appointed candidate will organise and deliver progression opportunities for young people supporting them to realise their ambitions into education, training, employment and volunteering (ETEV).
Key Responsibilities:
- Organise, promote and deliver sessions and programmes to support young people into education, training, volunteering or employment outcomes.
- Promote and support the awarding of education, training, employment and volunteering (ETEV) grants to young people to support their progression.
- Develop and deliver partnerships with organisations who can support Depaul clients in their progression into education, training, employment and volunteering.
- Coordinate client engagement activities in your region to meaningfully engage clients.
- Participate in internal/external meetings as required, and attend training events, conferences and other functions as necessary.
- Ensure you are kept up to date and abreast of the latest information/ research around ETEV and client involvement tools and methods
Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role.
Kindly see attached job description for more information about this job opportunity.
What We Are Looking For – Person Specification:
- Experience in delivering engagement programmes
- Experience in client participation
- Experience in the facilitation of group activities and interventions
- Understanding and knowledge of the issues faced by people at risk of, and experiencing homelessness
- Understanding of how to successfully support clients into education, training, employment and volunteering opportunities
Note:
Applications submitted without a supporting statement and/or after the closing date and time stated will not be put forward for shortlisting. In addition, an enhanced DBS disclosure will be required for this post. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding our clients.
Applications:
Please apply via the Depaul website only by Sunday 5th May 2024 at 23:59, unless you have specific requirements for an alternative application submission. If you do, please contact the Recruitment team on .
We kindly request no contact from unsolicited recruitment or media agencies.
HMP Bullingdon, Oxfordshire
Ref SEF-242
Are you a dynamic and collaborative individual who wants to support people entering prison to gain the skills and tools to develop their emotional resilience? Looking for an exciting and highly rewarding new career opportunity?
If so, join St Giles as our Settling in Facilitator, where you will provide vital classroom sessions on emotional resilience to all new prison receptions and deliver tailored one-to-one support to people in prison who are not able to access the classroom sessions.
About St Giles
St Giles is an award-winning social justice charity using expertise and real-life past experiences to empower people who are not getting the help they need. People held back by poverty, exploited, abused, dealing with addiction or mental health problems, caught up in crime or a combination of these issues and others. We show people there is a way to build a better future for themselves and those they care about and help them create this through support, advice, and training. Our peer-led services form the backbone of our work, putting people with lived experience at the centre of delivery, design, and evaluation of support and services across the UK.
About this key role
As a Settling in Facilitator, you will be embedded within a prison-based setting and provide a quality service to people first entering prison. We will count on you to prepare, plan, and deliver the emotional resilience interactive sessions to individuals in prison, ensuring all sessions are appropriate and contextualised to reflect the local needs of the prison and its changing population and utilising expertise around lived experience and local knowledge to empower people in prison.
You will also be expected to deliver additional tailored sessions to individuals who are unable to attend the group sessions or require additional support and to use a trauma-informed approach to build trust and create a safe space for people in prison to explore challenging and potentially traumatic issues and topics.
What we are looking for
• Personal experience of the social care system; criminal justice system; or lived experience of the issues facing this client group. However, we also encourage applications from those without lived experience.
• The ability to build positive relationships with people in prison and be comfortable and confident working in the prison environment.
• A professionally competent approach and confidence facilitating group sessions, as well as being able to tailor the support given to meet the needs of people in prison.
• An invested interest in supporting people in prison to develop healthy coping strategies.
• Excellent interpersonal, relationship-building and communication skills, verbal and written.
What we will do to support you in this role
We will provide the following resources to assist in the successful achievement of the responsibilities outlined above:
• A full induction.
• On-going and targeted learning and development will support and enable you to deliver the role to a high standard.
• Continuous support and supervision including reflective practice to develop your learning and skills as a practitioner.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, 4x Group Life Insurance, season ticket loan, eyecare scheme and much more.
Due to the nature of this role, we are looking for male applicants only. The Equality Act 2010, Schedule 9, Part 1, Paragraph 1 applies to this post.
For further details on how to apply, click on the apply button.
Closing date: 02 June 2024 11:45pm.
We are actively reviewing applications week-to-week and encourage you to apply as soon possible.
As an equity and inclusive employer, we welcome all applications, but we would particularly welcome applications from Global Majority People (Black, Asian, Brown, Dual Heritage), those living with a disability, those from a neurodiverse group, or have another protected characteristic. We value the positive impact and diversity that your lived experience can bring to our organisation.
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients. Successful applicants must therefore submit an Enhanced Adult Workforce with Adult Barred List DBS DBS Check. Prison vetting is also a requirement for the role.
Do you have good customer service skills? Come and join our Green Doctor team at Groundwork South
Want to help some of the most vulnerable people keep warm this winter and manage their energy bills? Come and join our Green Doctor team at Groundwork South.
Home Energy Advisor (Green Doctor)
Reference: GD0424
Location: Kent, Hybrid Working (On site at Gravesend Office/Remote working delivering home visits and outreach)
Contract: Fixed Term Contract – March 2025 (with possibility to extend further)
Salary: £25,000
Hours: 37.5 hours per week
Summary of role: Our Green Doctors deliver home visits and telephone consultations across Kent & Medway. Consultations are a mix of advice, installation of small practical energy-saving measures such as low energy light bulbs and draft proofing and referring on to other health and wellbeing services. We aim to reduce our client’s energy bills and save them money in a variety of ways including providing a bill switching service.
You will be a practical, people-person with a passion for helping vulnerable people. You must have either knowledge or experience in energy efficiency to provide tailored energy saving advice, and the ability to adapt your approach to suit our client’s varying needs.
You must be comfortable with lone working and in managing your own workload.
A qualification as Domestic Energy Assessor (DEA), NVQ Level 3 (6049-03) Provide Energy Efficiency Services, or City and Guilds Energy Awareness (6281-01) is desirable, but relevant experience within the field or a willingness to take the qualification will be considered. (20 paid study hours).
A full clean driving licence is required.
In return we offer you:
- A competitive salary
- Generous holiday entitlement of 25 days per annum plus public holidays
- Health Cash Plan and 24 hour online access to a GP
- PERKS scheme – such as discounted gym membership and shopping discounts
- Employee Assistance Programme - including mental health helpline and face to face counselling
- Salary sacrifice schemes including cycle to work and pension contributions
- Family friendly policies to support work/life balance with time off in lieu for out of hours activities
- Business travel expenses
We are a creative, committed and enthusiastic organisation with a great track record of project development, fundraising and delivery, so there are always opportunities to grow and develop your role within our friendly team.
Groundwork South
Groundwork South works with communities across the south of England to transform their lives and the places where they live. We have been at the forefront of social and environmental regeneration for over 25 years, and today we have a simple mission: to create better places, improve people’s prospects, and promote greener living and working.
We are passionate about creating a future where every neighborhood is vibrant and green, every community is strong and able to shape its own destiny, and no-one is held back by their background or circumstances. This vision drives the work that we do. Each year we deliver over 100 innovative projects, tackling the biggest issues facing our communities and creating real and lasting, positive change.
Closing date for applications: 12th May 2024
Interview date: TBC
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Appointment to this role is subject to an enhanced records check through the Disclosure and Barring Service (DBS).
Groundwork South is an equal opportunities employer and welcomes applications from all members of the community.
No agencies please.
This is an exciting opportunity to work as a refuge worker within a refuge service, supporting women and their children fleeing domestic abuse. Your responsibilities will include supporting and advocating for women and children, taking part in the on-call rota, managing day to day running of the refuge; health & safety, safeguarding and supporting the service and deputy manager.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. As part of this role, you will be required to participate in an out-of-hours on call rota.
The client requests no contact from agencies or media sales.
Are you passionate about making a meaningful impact in the lives of young adults facing homelessness? Join our dynamic team as a Floating Support Team Manager in Depaul UK, where you will play a vital role in supporting and empowering individuals on their journey towards independence.
About Us:
Depaul UK is UK largest youth homelessness charity dedicated to providing support and opportunities for young adults experiencing homelessness. We believe in creating a positive and empowering environment that fosters resilience and growth. Click the link for more information -
Role Overview:
We are searching for someone with excellent leadership skills to join us at our service in West London as Floating Support Team Manager. You will oversee our service that is based in Brent, including Ealing, Hammersmith & Fulham, Harrow, Hillingdon, Hounslow and Kensington and Chelsea.
You will support our clients (caseload of up to 64 clients) who have slept rough or are sleeping rough, who have been supported by partners into their own tenancies. The aim of the service is to support clients to sustain their tenancies and:
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- Develop and maintain the skills to live independently
- Manage finances including access to benefits and debt advice
- Access a range of services and community facilities to meet their needs, including health care, treatment, mental health support, advocacy, floating support, befriending and social and leisure activities
- Build on their individual strengths and assets to achieve the outcomes that matter to them in their move to independence and improve health and wellbeing.
In this role, you will be responsible for ensuring the services deliver excellent and continuously improving project performance in line with the contracts for floating support in Southwark and Wandsworth.
Key Responsibilities:
- Ensure the service meets its contractual requirements
- Ensure staff undertake all activities and monitor performance
- Work with the Area Director to manage the team and deliver the service.
- Deal with clients who need help or advice, either by phone or on a drop-in basis.
- Monitor all support being provided to the clients, and provide direction where appropriate.
Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role. Kindly see attached job description for more information about this job opportunity.
What We Are Looking For – Person Specification:
- Able to work on own initiative providing leadership to the team but at same time able to exercise sound judgement in knowing when to consult with line management
- A clear understanding and ability to implement risk management, information sharing and data security arrangements.
- Awareness of and commitment to equal opportunity and diversity practise. Ability to promote and implement diversity practice and policies and treat colleagues and clients fairly and with respect.
- Experience of helping people who have experience or are at risk of homelessness with setting up benefits and maintaining their accommodation
Note:
Applications submitted without a supporting statement and/or after the closing date and time stated will not be put forward for shortlisting. In addition, an enhanced DBS disclosure will be required for this post. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding our clients.
Applications:
Please apply via the Depaul website only by Sunday 5th May 2024 at 23:59, unless you have specific requirements for an alternative application submission. If you do, please contact the Recruitment team on .
We kindly request no contact from unsolicited recruitment or media agencies.
Key Tasks
• To provide support services for Adult Carers including contact by telephone or email, appointments at the Centre, and other support services
• To carry out initial assessments (usually by phone) to ascertain support needs and with the carer develop an individual support plan
• To supply information to carers about welfare benefits, health and social care services and systems of referral to other agencies
• To provide referral or signposting to other agencies that offer services from which carers will benefit and as identified with the carer as appropriate
• To advocate on behalf of carers and, when appropriate, for those they care for, and to liaise effectively with other agencies
• To follow all Brighton & Hove City Council Adult Safeguarding Policies and Practices as well as Child Protection Policies
• To work with all statutory and voluntary agencies and liaise with all health and social care professionals in support of the health and well-being of individual carers
• To run carer peer support groups, as necessary
• To develop, organise and facilitate training, social activities and workshops for carers in a group setting
• To deliver specific carer awareness training in conjunction with other team members
• To contribute to the development of services to Adult Carers
Join Our Team as a secondee: VCS Neighbourhood Facilitator
Transforming Communities, Enhancing Well-being
Are you passionate about making a tangible difference in your community? Do you have a knack for connecting people and organisations for a common cause? If yes, then seize this unique opportunity to become a Neighbourhood Facilitator for the City & Hackney Neighbourhoods Programme.
About Us
Hackney CVS is the leading force in City & Hackney’s voluntary and community sector, committed to supporting groups to meet the needs of the local community, especially those most in need. Through our City & Hackney Neighbourhoods Programme, we're pioneering a place-based approach to integrated health and care across eight Neighbourhood Forums. Our mission is to empower residents and the Voluntary and Community Sector (VCS) to lead the change towards improved health outcomes and reduced inequalities.
The Role
As a Neighbourhood Facilitator, you will be seconded into Hackney CVS and:
- Lead two of the eight established Neighbourhood Forums, driving community engagement and cross-organisational collaboration to identify local issues and co-produce solutions.
- Work closely with resident groups, service providers, and the Neighbourhood Leadership Group, ensuring that community insights and VCS expertise shape local services and pathways.
- Organise engaging community forum meetings, conduct outreach, and foster strategic connections to enable positive system change.
- Serve as a bridge between residents, VCS organisations, and health and care partners, creating opportunities for co-creation and influencing system changes to address health inequalities.
What We Offer
- A secondment opportunity from July 2024 – March 2026, with a pro-rata salary of £34,944
- A contribution of £5,700 per annum to employer costs to the secondee’s employer.
- Professional development opportunities, access to chairing and evaluation and impact training and more.
- The chance to work within a supportive team and contribute to meaningful, community-driven change.
- Hackney CVS benefits include a beautiful garden for relaxation, staff wellbeing champions, a summer away day, and a festive party.
Who You Are
- A self-starter with excellent organisational and communication skills, passionate about community well-being.
- Experienced in health/well-being, outreach activities, and facilitating group discussions, preferably within the City & Hackney area.
- Knowledgeable about the VCS/not-for-profit sector and the public sector landscape, especially in health and social care.
- Skilled in partnership building, project management, and problem-solving, with a creative approach to identifying solutions.
Join Us
This is more than a job; it’s a chance to be at the heart of community transformation in City & Hackney. If you're ready to make a difference and have the skills we're looking for, we would love to hear from you.
For further details about the Neighbourhoods Programme, visit our website.
Deadline for applications: 23:59 pm on Sunday 12 May 2024
Interviews: Week commencing Monday 20 May 2024
Hackney CVS is committed to diversity and equality of opportunity. We welcome applications from all sections of the community.
Transform lives, communities, and systems. Become a Neighbourhood Facilitator.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Community Action Redbridge is a local infrastructure organisation working to create a fairer Redbridge where every one and every community thrives. Our mission is to support strong and resilient communities where people lead happy, healthy and fulfilling lives.
We are looking for a passionate and experienced programme manager to lead our social prescribing team. In this role, you will be responsible for managing and developing a programme of work that builds on people’s strengths, and draws on the strengths of their communities, to:
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Build individual, family and community resilience
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Support empowerment and independence
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Reduce social isolation and loneliness
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Increase choice and control
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Facilitate inclusion and connectedness
Through gathering insight and data, you will also play an important role in supporting the development of local plans and priorities, helping to ensure that they meet the needs and aspirations of local people.
The successful candidate will be passionate about the power and potential of communities. You will bring previous experience of asset-based community development and a track record of managing and developing impactful projects.
Please note that this role can be offered on a hybrid basis, with a minimum of 3 days a week in the office.
What it’s like to work at Community Action Redbridge
We are committed to creating a truly inclusive workplace culture that embraces and celebrates difference. Building a team that reflects the diversity of our communities and brings together a range of experiences, backgrounds and perspectives is essential to the work we do.
We want Community Action Redbridge to be a safe space for everyone to bring their whole selves to work, where all our employees have the opportunity to thrive, and feel recognised and valued for the work they do.
We offer some great benefits including 28 days’ annual leave plus public holidays, a free and confidential employee helpline, face-to-face and telephone counselling, an employee discount scheme, and a travel loan and cycle to work scheme.
How to apply
Please download the application pack on our website and return your completed application via email by 11.59pm on Sunday 5th May 2024.
Interviews are expected to take place the week commencing 13th May 2024.
The client requests no contact from agencies or media sales.
Head of UK Programmes Grants and Programmes Contract: Fixed term to 31st May 2025 (maternity cover)
Hours: 35 hours per week - open to part time/ flexible work discussions.
Salary: £55,000 - £60,000 per annum Location: Anchored to London office, Southwark, 1-2 days a week. Flexibility to work from other Carers Trust’s offices around the UK when needed.
Head of UK Programmes is the senior lead on UK-wide grants and programmes, working closely with nation teams and fundraising to shape and deliver a sector leading portfolio of programmes that is evidence informed, and evidence generating, catalysing positive change for carer organisations and unpaid carers. This role requires an established social sector leader who is adept at demonstrating internal and external leadership,
You will be detail oriented and logical to provide robust programme quality and assurance expertise, yet equally comfortable to lead the organisation externally too. You will be passionate about positioning Carers Trust’s programmatic offer as relevant and additive, drawing on emerging and best practice from across our network of 126 carer organisations.
As a seasoned programmes professional your leadership accountability for UK Programmes spans from development through to implementation and you will work closely across the nations to steward and role model a joined up approach across Carers Trust’s programme cycle, leading to meaningful and coherent programming.
The role holder will instill a learning and continuous improvement culture across the programmes and impact community, to ensure that programmatic learning is used to inform our network offer, evolving research agenda and influencing activities. The post holder will lead a UK programmes team, and be able to work thematically on programmes for carers of all ages and will be comfortable with a matrix management approach to nation-specific programmes teams. The UK programmes team will vary in size according to the volume and complexity of Carers Trust’s programmes portfolio
Business Support Officer
After a strong period of growth and additional funding, we now have an opportunity for an experienced
Business Support Officer to join the team, to provide administrative support to the board and HR and Finance teams.
Position: Business Support Officer
Location: Leeds
Hours: Part-time, 14 hours per week
Salary: £27, 413 - £29,673 per annum pro rata
Contract: 12 month fixed term contract
Benefits: The provision of workplace wellbeing support and activities, hybrid working where the role allows, flexible working and a range of family friendly policies and free parking.
Closing Date: 17th May 2024
The Role
The purpose of the role is to support the smooth running of the organisation. You will work closely with the CEO, Director of People and Operations, Finance Manager and the Community Centre Coordinator to provide administrative support to the board, carry out bookkeeping duties and support the Director of Operations in their day-to-day duties.
Duties and responsibilities include:
- Governance and SLT Support
- HR and Finance Administration
- To train the Administrative Assistant to provide basic administrative support to the Board
- Ensure good relationships with funders, partners and contractors
About You
We are looking for someone solid administration support experience including finance, HR and Board support.
About the Organisation
You will be joining a vibrant and brave grassroots organisation led by Gypsy and Traveller people in West Yorkshire. This is an established and award-winning civil society organisation with a national profile. Recognised as being innovative, brave and creative. The overall aim of the charity is to improve the quality of life for Gypsies and Travellers through addressing inequalities in homes, health, education, and employment, financial and social inclusion. There are a number of community-facing and strategic projects to achieve aims including advocacy, community development and youth work.
You may also have experience in areas such as Finance, HR, Board, Charity, Finance Administrator, HR Administrator, Board Administrator, Governance Administrator, Charity Administrator, Business Support, Business Support Administrator, Business Support Officer, Finance Officer, HR Officer.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Advocate
After a strong period of growth and additional funding, we now have an opportunity for an experienced Advocate to join team!
You will focus on carrying regular outreach across Leeds, along with working with local partners, services and third sector projects to find Gypsies and Travellers in the Leeds area. Outreach will cover roadside camps, private yards and people in homes.
This role and project represent the first step in working with Gypsies and Travellers in Leeds.
Position: Advocate
Location: Leeds/hybrid (work will include delivering outreach across Leeds)
Hours: Full-time, 35 hours per week
Salary: £24,829 per annum pro rata
Contract: initial 12-month contract with possibility to extend subject to funding
Benefits: The provision of workplace wellbeing support and activities, hybrid working where the role allows, flexible working and a range of family friendly policies and free parking.
Closing Date: 17th May 2024
The Role
You will be working holistically to support the community with a wide range of needs having a focus on members with complex needs and with families who require educational support. You will be helping members to develop the necessary skills to self-advocate through providing information, signposting and support.
Duties and responsibilities include:
- Advocacy - to provide members with daily accessible and equitable advocacy appointments. Topics may include welfare rights and entitlement, housing rights and support, health and wellbeing including mental health and equalities and justice
- Project and administration management
- Risk Management, to ensure good management within all the work particularly that all activities are risk assessed, safe and inclusive and follow processes and policies
- Partnerships, including building and maintaining a wide network of partner and services in support of advocacy delivery and community development
About You
We are looking for someone with knowledge of relevant legislation and rights, for example in relation to housing, welfare, family, health and equalities
You will have experience of working with:
- Groups or individuals experiencing exclusion and the barriers they face when accessing services
- Vulnerable people
- Safeguarding frameworks – making decisions and sharing information
About the Organisation
You will be joining a vibrant and brave grassroots organisation led by Gypsy and Traveller people in West Yorkshire. This is an established and award-winning civil society organisation with a national profile. Recognised as being innovative, brave and creative. The overall aim of the charity is to improve the quality of life for Gypsies and Travellers through addressing inequalities in homes, health, education, and employment, financial and social inclusion. There are a number of community-facing and strategic projects to achieve aims including advocacy, community development and youth work.
You may also have experience in areas such as Outreach, Community Outreach, Community Outreach Worker, Community Outreach Advocate, Community Outreach Support Worker, Community Outreach Support, Community Advocate, Advocate, Advocacy, Advocacy Worker.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
About Citizens Advice Camden
We are a well-respected local charity with more than 80 years’ experience of delivering free, independent and impartial information, advice and casework services which meet the changing needs of local residents. Our aims are to provide the independent, impartial, confidential and free advice people need for the problems they face and to improve the policies and practices that affect people’s lives.
We target our services at the most vulnerable in our community. Our client profile closely matches local indices of deprivation with most of our clients coming from the most deprived wards in the borough. We identify trends to ensure our services remain agile and able to respond to changing and emerging advice needs.
About the Role
This is an exciting opportunity to work on a new initiative, providing generalist advice to service users of Mind in Camden. This new project will develop to meet the needs of service users and so you will need to be flexible in your approach.
You will be an experienced Generalist Adviser able to work in partnership with staff at Mind in Camden to support their service users. Clients will either self-refer or be referred from the core team at Mind in Camden.
Advice will be delivered both face-to-face and remotely according to individual needs. Face-to-face advice will be delivered at Mind in Camden offices and those of Citizens Advice Camden. This role is not suitable for remote working only.
You will need to be experienced in delivering generalist advice on issues such as welfare benefits including Universal Credit, housing, money advice and cost of living issues. You will also be available to support Mind in Camden staff in identifying suitable referral routes to support their service users so that overall needs are met. This role is not available as a trainee position.
Closing date for applications: 9.00am Monday 29 April 2024
Interview date(s): 8-10 May
We're looking for two kind, compassionate and resilient Independent Domestic Violence Advisers to join our Homelessness service in London.
£31,000.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel valued? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
The role of an IDVA is to address the safety of victims and survivors at high risk of harm at point of referral into the refuge.
IDVAs work with their customers within the refuge from the point of crisis by safety planning and risk assessing using the DASH to ascertain the level of risk to the victim.
The post holder will be required to work alongside refuge staff to support customers with complex needs who have been referred into the refuge.
The post is restricted to females only due to the nature of the role. The occupational Requirement under Schedule 9 (Part 1) of the Equality Act 2010 applies.
You will be part of a rota and some evening and weekend work may be required.
This role is a Fixed Term Contract, lasting nine months.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
KEY RESPONSIBILITIES: Look Ahead IDVAs have the personal qualities required to manage customer expectations alongside the responsibilities of their role. Day to day IDVA activities include:
* Manage customer referrals, completing Dash Risk Assessments and obtaining and maintaining all relevant paperwork
* Building supportive, trusting relationships with customers and creating a positive atmosphere.
* Oversee On Track implementation from an operational perspective during the initial upload of cases to ensure that any issues are highlighted to management.
* Regular attendance at Marac and oversight of all Marac referrals.
* Conducting regular Casework Management sessions with each member of the refuge team in order to oversee and close cases in a timely manner. .
* Support Customers to obtain Non Molestation Orders where needed and any other civil remedies available to them.
* Working proactively with other members of the team to handle the service caseload and administrative responsibilities
* Attending all court and Case Management hearings with or as a representative for customers.
* Supporting customers to set personalised goals in the form of a Safety and Support Plan.
* Assisting in the recording and reporting of customer incidents.
* Safety planning with customers.
* Developing productive relationships with partner organisations to improve service outcomes.
* Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Ability to cope positively with challenging and diverse behaviour
What you'll bring:
Essential:
* IDVA Qualification essential
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job description.
The main responsibilities of this post, is to design, develop, deliver, prepare and assess training and qualifications on behalf of New Pathways. This might include delivery for volunteers, internal staff and external clients. This post supports the training team to income generate to support the core business of the charity and to train and offer CPD to our staff and volunteers. This post does require some evening and weekend working.
You will share our aims and embody New Pathways’ ethos and values. We are looking for staff who are motivated, enthusiastic, passionate about our work, and who want to make a positive difference to the lives of others.
As well as excellent training and communication skills, you will be someone who likes to work as part of a team, have great organisational skills and good emotional intelligence. You will be committed to delivering the highest quality training that enables volunteers, staff and external clients to reach their full potential.
We believe that our clients deserve the best possible service, and we work hard to achieve this. If you think that you have the skills and qualities that we are looking for, then we would love to hear from you.
The client requests no contact from agencies or media sales.