Social support work jobs

Cambridge Science Centre
For more than ten years, Cambridge Science Centre (CSC) has been sparking
curiosity and a love of STEM (science, technology, engineering and mathematics) in
young people across the East of England.

Job Description
This role is central to positioning CSC as the leading small-to-medium-sized science
centre and STEM engagement organisation in the UK. Working with the CEO and
Directors, you will help identify opportunities, shape CSC’s marketing strategy, and
translate that into an objective-led plan of action. You will be responsible for all CSC
marketing campaigns and activity, owning the brand and its development across all
key audiences, including the public, community groups, teachers and school leaders,
corporate CSR teams, and educational grant providers.
You will lead CSC’s marketing partnerships and publicity channels, including the
website, social media, YouTube, and press contacts. You will set the strategic
direction that informs our creative approach, energising staff to push creative
boundaries across video, social media, digital platforms, and live engagements.
In addition, you will ensure the organisation is supported with up-to-date collateral
across all major functions and initiatives, while fostering a customer-focused approach
through media and marketing skills training across the organisation.
Key Responsibilities
● Develop and manage all CSC marketing and advertising activity, strategically
prioritising initiatives to achieve annual targets within the marketing budget.
● Own all aspects of CSC’s brand and the development of CSC’s storytelling
framework, ensuring content consistently communicates impact, inclusivity,
scientific curiosity, and community value.
● Support the CEO in the development and revision of a multi-year marketing
strategy, identifying top-priority objectives for focused campaigns which you
will then own.
● Maintain a cross-organisation annual marketing plan and quarterly update
schedule with key staff members to help identify ongoing opportunities to
promote CSC activities, products, community engagements and programmes.
● Working with the broader CSC team, create and manage a marketing content
development plan, including case-studies, blogs and social-media threads, to
best seize publicity opportunities and achieve annual marketing objectives.
● Establish annual marketing targets, and own and track marketing metrics
across all key audiences, including the public, schools, community groups,
corporate partners, and the informal education sector, including quarterly
reports on progress.
● Identify and manage marketing risk for the organisation, including considered
fast-response on public platforms as appropriate.
● Develop and manage all CSC marketing relationships with partners and
press.
● Own all press and publicity channels, driving up quality engagement with CSC
through the CSC website, social media, YouTube, etc.
● Create and manage a CSC collateral database, ensuring responsiveness to
business development priorities.
● Empower and upskill CSC staff to actively support marketing campaigns and
storytelling efforts.

3
● Ensure that community and partner engagements are effectively supported
with marketing and awareness-raising initiatives.
Person Specification
Essential Criteria
● Significant experience in a senior marketing role, including annual budget
planning, press engagement, and campaign management.
● Proven experience in brand development and stewardship of brand identity.
● Experience in managing publicity channels, including websites and social
media.
● Experience in setting marketing targets and measuring progress to achieve
specific business development objectives.
● Experience in business-to-consumer advertising, ideally within a family, youth,
or event-oriented organisation.
● A people person: you enjoy working with others to help bring their stories to life.
● Excellent verbal and written communication and presentation skills.
● Driven to deliver timely, high-quality outcomes in everything you do.
● Proven ability to adapt quickly and effectively to changing priorities.
● A commitment to equity, diversity, and inclusion.
● A collaborative work ethic, enabling you to work effectively with colleagues and
partners across a wide range of projects.
● Competent with digital tools, comfortable working with digital content and
analytical platforms.
Able to achieve a satisfactory enhanced DBS check.
Desirable Criteria
● Business-to-business marketing, and business partnership marketing
experience
● Relevant business, charity or educational press contact network
● Work with community- and value-based organisations
● Experience in developing and maintaining product and marketing collateral
● Experience in science communications or of working with families, adults and
children
● Customer service skills and experience
● Level 3 or equivalent qualifications in a STEM subject
● Full clean driving license

The Partnerships Manager will play a pivotal role in delivering Youth Futures Foundation’s Employer Strategy.

You will embed and scale evidence-based practice across employer networks to create systemic change in how employers recruit, develop and retain young people.

This role focuses on influencing employer behaviour at scale – using evidence, partnerships and networks to embed the evidence of what works across organisations, sectors and places. It does not involve delivering employability support or 1:1 services to employers or young people.

You will be skilled at:

• Influencing organisational or systems-level change
• Translating research and evidence into practical action
• Working through partnerships, intermediaries and networks to achieve scale.

You will work with employer organisations, networks, sector bodies and system actors to ensure that Youth Futures’ evidence shapes decision-making, practice and investment – improving young people’s access to good work over the long term. 

You will have a passion for tackling youth unemployment and a strong interest in equity, diversity and inclusion issues.

This role can be based at our Birmingham, Leeds or London hub. We currently operate a hybrid model of two-days per week in the office and three-days from home.

For more information and a full job description, please download the Recruitment Pack.

HOW TO APPLY

Click on the 'Apply on website' button below to apply online. The closing date for applications is Sunday 1 February 2026 at 23:59.

As part of Youth Futures Foundation’s safeguarding policy, all employees are subject to a basic Disclosure and Barring Service (DBS) check, some positions may require an enhanced level disclosure. 

Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.

Head of Finance & Resources - The Wish Centre

Location: Hybrid – Home / Blackburn (as required)

Hours: 18 hours per week

Contract: Permanent

Actual Salary: £19,156.95 – £20,263 per annum (dependent on experience)

Closing date: 25 January 2026

About The Wish Centre

The Wish Centre is a Lancashire-based charity supporting people to be free from domestic abuse. For over 35 years, we have delivered specialist, trauma-informed services including refuge accommodation, advocacy, counselling, behaviour change programmes, education and training.

We are values-led, ambitious and committed to strong governance, accountability and long-term sustainability so our services can continue to make a meaningful difference.

About the Role

We are seeking an experienced and values-driven Head of Finance & Resources to provide strategic financial leadership and assurance across the organisation.

Working closely with the CEO, Senior Leadership Team and Board of Trustees, you will lead on financial management, reporting, budgeting, compliance and risk, while supporting informed decision-making and the effective delivery of our services. This is a senior, trusted advisory role with real influence.

This post is ideal for a qualified finance professional who wants to use their expertise to support a powerful social mission alongside professional excellence.

About You

You will be a CCAB-qualified accountant (or equivalent) with senior-level finance experience, ideally within the charity or not-for-profit sector. You are confident working with trustees and non-financial colleagues, able to translate complex financial information into clear insight, and committed to strong governance and ethical practice.

Most importantly, you share our vision of a world free from domestic abuse and demonstrate our values of Holistic, Educate, Respect and Empower (H.E.R.E) in how you work.

Why Work With Us?

• A senior, strategic role with real impact
• Flexible, part-time working (18 hours per week)
• Hybrid working model
• A supportive, trauma-informed and values-led culture
• Employee Reward & Recognition Scheme
• The opportunity to make a genuine difference to people’s lives

As the leading specialist mental health charity for women who have experienced domestic abuse, Woman’s Trust’s mission is to help survivors to overcome the devastating mental health impact of domestic abuse.

We are seeking a Counselling Support Group Administrator to join our service delivery team. This is a fantastic opportunity for an experienced professional who is looking to make a real impact on women and children’s lives.

About Woman's Trust

The charity, established almost thirty years ago to meet the gap in specialist mental health services, is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.

Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awareness-raising workshops and training for professionals, building on our research and policy to improve systems nationally.

About you and how to apply

As a skilled and compassionate Counselling Support Group Administrator, aligned with our feminist ethos and the needs of our service users, you will provide high-quality administrative support to the delivery of counselling and support group services for women affected by domestic abuse. You will bring experience in service administration within a sensitive or trauma-informed setting, with the ability to manage referrals, coordinate sessions, maintain accurate records, and support counsellors and volunteers through effective scheduling and communication.

You will play a key role in supporting the smooth running of services, including monitoring attendance and outcomes, maintaining safeguarding and confidentiality standards, and ensuring compliance with organisational and funder requirements. You will also contribute to service improvement by supporting reporting, data collection, and administrative processes that enable the ongoing development and effectiveness of counselling and support group provision.

If you are looking for a new job opportunity whilst making a real impact on women and children’s lives, we want to hear from you!

To apply, please send your CV and a cover letter of no more than 2 pages outlining your experience, skills, and knowledge, relevant to this post.

Closing date for applications: To be considered on a rolling basis.

Interviews: To be held on a rolling basis.

This post is open to female applicants only, in line with the Equality Act 100 pursuant to Schedule, 9 Part 1 applies. We particularly welcome applications from women from black and minoritised, and disability communities.

We're looking for 2 kind, empathetic and resilient Support Workers to join our Learning Disabilities Service in Waltham Forest.

£28,808.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
Behaviour Analysis:
- You are liable to observing and monitoring the customer's behaviours, the duration, the intensity, and the damage, as well as factors that may alleviate or trigger the behaviour
- You understand and collaborate with the different support organizations accessible in the community
- You will have ability and skill to present and feedback to other professionals in a formal setting
- Reports possible cases of abuse, neglect or endangerment appropriately
- Actively participates in the reviewing and the designing behavioural interventions plans.
- Implements behaviour support plans

Other Responsibilities:
- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Participate in the support planning and risk management, as facilitated by the lead Support Worker.
- Carry out security duties to ensure the safety of the customers and premises
- Enable customers to make full use of community facilities by providing support as directed

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem

What you'll bring:

Essential:
- NVQ Level 2 or equivalent
- Minimum 2 years of experience working with customers with Autism/Behaviour that challenges and Diabetics
- Good IT skills
- Drivers
Desirable
- Experience with PBS Approach

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job Description

We're looking for a kind, empathetic and resilient Female Refuge Support Worker to join our Homelessness and Complex needs Service in Tower Hamlets.

£11,200.00 per annum, working 16 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Are you looking for a rewarding role working with families who have fled domestic and sexual abuse? We are looking for friendly and diligent individuals to join our refuge team.

We work with a trauma-informed, survivor led framework with intersectional feminism at the core.
The Tower Hamlets Domestic Abuse Service provides emergency accommodation to women and children fleeing domestic and sexual violence. As a refuge support worker you will provide emotional and practical support, such as legal options, housing, benefits and signposting.
You will risk assess and develop safety and support plans with survivors at the centre.
The role is 16 hours per week

Due to the Client and the nature of this role, this position is for Women only.

This is a fixed term contract until May 2026 with possibility of extension

What you'll do:
* Manage customer referrals, completing Dash Risk Assessments and obtaining and maintaining all relevant paperwork
* Building supportive, trusting relationships with customers and creating a positive atmosphere.
* Oversee On Track implementation from an operational perspective during the initial upload of cases to ensure that any issues are highlighted to management.
* Conducting regular Keyword sessions with each survivor.
* Working proactively with other members of the team to handle the service caseload and administrative responsibilities

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Knowledge of the impact of domestic and sexual abuse on women and children
* Exudes a warm friendly presence and open behaviour
* Experience conducting risk assessments and safety plans
* Ability to keep on top of casework admin and prioritise tasks.
* Works within an anti-discriminatory and intersectional feminist framework

What you'll bring:
Essential:
* Experience working with survivors of domestic abuse
* Understanding of the impact of domestic abuse on survivors and their children
* A trauma-informed approach to support
* Experience conducting risk assessments and producing person-centred safety and support plans

Desirable:
* Experience of working in a residential setting
* Experience of delivering domestic abuse recovery programmes
* Experience of coproducing delivery outcomes and gathering evidence in accordance with them
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description

We are excited to be hiring a Young Women’s Worker to join our team and invest in the lives of young women across Tower Hamlets. This role is all about building positive, supportive relationships, creating safe and empowering spaces, and helping young women grow in confidence, resilience, and self-worth. The successful candidate will be passionate about mentoring, advocacy, and working alongside young women as they navigate life’s challenges, discover their strengths, and shape their futures. If you are committed to making a meaningful difference and have a heart for supporting young women to thrive, we would love to hear from you.

Please send us your CV and a cover letter detailing your suitability for the role. The role description and person specification can be found on our website.

This is an exciting and pivotal leadership role at the heart of Kinship’s digital transformation. You’ll lead a talented and ambitious team to deliver and develop live digital services, accessible content and user-centred products that kinship carers rely on to access support.

This role does not own all services delivered through digital channels. It owns selected shared digital products while also enabling teams across Kinship to deliver their work effectively through digital platforms, content and journeys, while teams retain ownership of their services and outcomes. You’ll provide leadership on standards, user experience, accessibility and innovation.

Context:
Kinship is expanding its reach and digital capabilities, and our digital platforms are central to how we deliver services at scale. In 2024, we launched a new website bringing together all content and services under one home, and introduced Kinship Compass, a postcode search tool that helps kinship carers find relevant local and national support.

Alongside this, we have been developing a new AI-powered tool to help kinship carers access trusted information quickly and accurately, 24/7. You will lead the evolution of these digital services ensuring they are safe, ethical, resilient and data-informed, and that innovation is always grounded in reliability, safeguarding and user trust.

You’ll play a key role in the Department for Education funded national Training and Support Service, ensuring kinship carers can easily access and book high-quality training through our digital platforms.

You’ll oversee content design in collaboration with internal and external subject experts and kinship carers themselves and lead the digital and content streams for Kinship Minds, including the development and delivery of our e-learning platform and curriculum.

This role sits at the intersection of digital service delivery, product development and content design. At Kinship, content design is distinct from communications or marketing. It focuses on designing clear, accessible and trauma-informed information, learning content and user journeys that enable kinship carers to understand their options, make decisions and access support. Content is treated as part of the service itself and is central to the quality, safety and effectiveness of our digital platforms.

This is a role for a digital leader who is both strategic and operationally grounded. You’ll balance innovation with delivery, experimentation with governance, and ambition with accountability. You’ll champion inclusive, accessible and co-produced design, ensuring digital products support real-world service delivery and improve outcomes for kinship families.

You will work closely with colleagues in the Communications and Policy team (who sit in a separate department and lead external communications, campaigns and social media) and who own the external communications strategy. You will ensure clear alignment while retaining a distinct focus on digital service innovation, product development and content design.

What you'll be doing:

Digital leadership and strategy

• Lead the Digital and Content Design team, setting clear priorities and building a culture of high performance, accountability and continuous improvement.
• Own and deliver Kinship’s digital strategy and product roadmap, covering the website, Kinship Compass, Kinship Minds, the AI tool and other digital services, excluding marketing and social media.
• Provide digital leadership across Kinship, strengthening capability and effective cross-organisational working.
• Lead responsible digital innovation, ensuring AI and emerging technology are used where they clearly improve service delivery, accessibility and user experience.
• Take accountability for digital budgets, agency relationships and delivery against agreed outcomes, timescales and quality standards.
• Horizon scan and translate external digital developments into practical, service-led improvements for Kinship.
• Contribute to organisational planning, reporting and income generation linked to digital innovation.

Website, content and digital product development

• Lead the ongoing development and innovation of Kinship’s digital platforms to ensure they are user-centred, accessible and continuously improved.
• Oversee the content strategy and governance for Kinship’s website, Kinship Compass and new e-learning platform.
• Work with internal colleagues to improve our workshop booking system.
• Ensure a consistent content design approach across all digital platforms, grounded in user need, plain English, trauma-informed practice and continuous testing and improvement.
• Lead the content design team to develop content for strategic projects working collaboratively with subject experts and kinship carers.
• Work closely with Advice and Training teams to ensure digital platforms and content design support service delivery, quality standards and DfE contract requirements.
• Develop an excellent understanding of end-to-end audience experience and how the website, online content and digital products can drive effective online services and enhance the kinship ecosystem. Map the user journeys across our website and digital products leaving no dead ends.
• Ensure integration across all platforms (e.g. website, telephony, Salesforce, Kinship Minds) to create seamless user journeys for kinship carers and internal teams.
• Embed meaningful participation and co-production with kinship carers in digital service and content development.
• Drive accessibility and inclusion, ensuring our digital services reach and work for all kinship carers, including those with lower digital literacy.
• Ensure strong digital governance, accessibility, documentation and use of insight to continuously improve performance and impact.
• Oversee SEO, analytics and data-driven optimisation to improve engagement, performance and impact.

Type of person we’re looking for:

We’re looking for a service-led digital leader who is as comfortable with operational delivery as they are with strategy and innovation. You’ll understand that digital products are part of how services are delivered, not an add-on, and that reliability, accessibility and trust matter as much as creativity.

You’ll be curious, pragmatic and values-driven, with the judgement to know when to push innovation forward and when to prioritise stability, safety and user confidence.

You are likely to:

• Have led live digital services or products that people rely on, not just content.
• Be comfortable balancing innovation with delivery, and experimentation with governance.
• Think in terms of end-to-end service journeys, not just platforms or pages.
• Be motivated by improving outcomes for people, particularly families experiencing complexity or crisis.
• Value co-production, accessibility and inclusive design as core to good digital practice.
• Bring clarity, calm and consistency to teams working in complex environments.
• Be confident working across disciplines such as digital, services and delivery without needing to own everything.
• Care deeply about doing digital work ethically, safely and well.
• Show commitment to personal development and learning. 

How to apply:
Please apply for the role of Head of Digital and Content by sending a tailored CV and responding to these 4 questions below in the online application process.

Closing date is midnight on Sun 18 Jan 2026, first interview online on Thurs 22 / Fri 23 Jan 2026 and second interview in person on Thur 29 Jan 2026. 

1. What attracts you to this role at Kinship, and how does your experience prepare you to lead digital services, content design and innovation in the context of kinship care and families experiencing complexity or crisis? (250 words max)
2. Give an example of where you introduced or explored digital innovation (for example AI, automation or new platforms) in a service context. How did you balance innovation with reliability, safeguarding or user trust? (250 words max)
3. Describe a time you used content and/or service design to help people understand complex information or access support. How did you identify user needs, test what worked, and ensure the content enabled action rather than just engagement?(250 words max)
4. This role leads a small but mighty remote and dispersed team. How have you managed remote teams to maintain clarity, wellbeing, accountability and delivery? Please include a practical example. (250 words max)

What we offer you:

• Flexible working - we understand how important it is to balance family and work life.

• 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown).

• Employee Assistance Programme (24/7 confidential advice line and counselling).

• Charity Worker Discounts. 

Specialist Support Worker - Co-Production Lead

We're looking for a kind, compassionate and resilient Specialist Support Worker to join our homelessness Social Care Service in Tower Hamlets.

£29.073 per annum, working 40 hours per week.

Want to feel valued? You'll feel at home here.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Support customers with job searches and employment search as well as support with completing job applications and CVs
Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
Key-working the most complex service-users with particular needs aligned with the post holder's specialism - Co-Production
Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Embraces a Psychologically Informed approach
Is capable of maintaining unconditional positive regard
Views challenging behaviour as a support need.
A strong specialist support worker with excellent interpersonal skills
Socially adept, networks widely, well connected in sector, influential
Approachable, open & professional behaviour
At ease in directing others, is assertive and independent minded, will challenge others, and skilled in resolving conflict
Drives change, enjoys dynamic diverse environments and demonstrates entrepreneurialism, creativity and innovation
Demonstrates significant confidence and high levels of self-esteem
Demonstrates significant levels of emotional resilience and a positive attitude
Is respectful, articulate and sensitive in style of communication
Is passionate and enthusiastic about the business
Is motivated towards excellence and improvement of personal performance with a can do attitude
Is Customer focussed
We welcome applications from individuals with lived experiences of using services
What you'll bring:

Essential:

Up to NVQ Level 3 or equivalent in a relevant area (e.g. psychology, Health and Social Care, Mental Health) OR experience in the social care/charity sector.
Experience building and develop strong professional partnerships with external providers aligned to their specialism
Desirable:

2-3 years experience providing targeted recovery focussed support to individuals with needs around trauma, mental health, substance use and dual diagnosis.

For our full job description please visit our website

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Role: Regional Fundraiser - Covering West Mercia (Herefordshire, Shropshire and Worcestershire)

Reports to: Regional Fundraising Manager

Objective:

2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.

Aims:

• Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
• Ensure that bereavement boxes are available at each of these hospitals
• Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
• Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
• Provide support to individuals who witness the sudden death of a child or young person
• Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
• To advocate and campaign on behalf of suddenly bereaved families

2wish Cymru and 2wish :

2wish has been established since 2012 and has grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death. Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite Ensure that bereavement boxes are available at each of these hospitals Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person Provide support to individuals who witness the sudden death of a child or young person Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person To advocate and campaign on behalf of suddenly bereaved families

We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under in Wales. We work in partnership with professionals who refer into the charity on behalf of the families, so they don't have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.

However, we know that gaps in support for those suddenly bereaved still exist outside of Wales. And so we are expanding into England!

At the start of 2024 we expanded the geographical area where we deliver our service, and have recruited a brand new team to support service users in the border counties, namely Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Somerset. This is the first of several phases of expansion and the aim is to deliver our service throughout all England and Wales in the coming years.

At the start of 2024 we expanded the geographical area where we deliver our service, and have recruited a brand new team to support service users in the border counties, namely Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Somerset. This is the first of several phases of expansion and the aim is to deliver our service throughout all England and Wales in the coming years.

Context of role:

2wish supports anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We are a largely self-funded charity providing support across Wales and more recently, in the bordering counties with England. Our support team works very closely with our fundraising team to increase income but also to raise awareness of the work of 2wish.

This is a unique opportunity for an individual to raise awareness of the charity, building it’s profile and engaging communities across the English counties that border Wales. It will involve helping to organise fundraising events, working with volunteers and encouraging community fundraising opportunities.

Main duties:

Service:

• To help raise awareness of 2wish and the work we do in England
• To work alongside the support team in England and to build on the reputation of 2wish
• Research, approach and engage community groups and local supporters using mechanisms for engaging their support to develop additional sources of income
• To liaise with the public in England who are fundraising for 2wish
• To support the delivery of community and corporate events, and monitor the income raised
• To attend community and networking events where necessary
• To actively participate in and collaborate on financial planning for England as a business unit during regular fundraising meetings
• To submit an annual business plan and budgets for the England fundraising team
• To submit monthly and annual reports to the Fundraising Manager as required and work to monthly targets
• Supporting the 2wish Fundraising Team with events and community fundraising
• Working with the Volunteer Coordinator to identify and secure volunteers and ambassadors, meeting them regularly and maintaining engagement
• Maintain relationships with all donors including attending cheque presentations
• To work flexibly, travel, and make overnight stays when required
• To attend weekend and evening community events in support of the charity when required
• A ‘hands-on’ and ‘can-do’ attitude
• Contribute on the social media platforms maintained by 2wish
• Manage, write and apply for grants and trusts in your area.

General Responsibilities:

• To be responsible for organising own work agenda, time management and administration
• To maintain a high degree of confidentiality in accordance with the charity’s policies
• To work as part of a team
• To attend meetings as necessary - both virtually and in person
• To show respect and sensitivity for the cultural and religious beliefs of families
• To undertake training to update skills as necessary
• To contribute to the evaluation and monitoring processes to ensure effectiveness of services and activities provided
• To adhere to all health and safety procedures with regards to working off site
• Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role

It is the nature of the work that tasks and responsibilities are, in many circumstances, unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks which are not specifically covered in their job description may have to be undertaken. You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.

This role is subject to an enhanced DBS check.

What we do for you:

Salary: Starting salary of £26,500 pro-rata.

Contract type: Permanent

Hours: Part-time, 22.5 hours per week. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.

Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.

Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%).

Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.

Location: 2wish currently offers a form of hybrid working and this will continue for the foreseeable future. This post is predominantly home based, with regular travel across the area you reside in and some travel to our Head Office in South Wales.

Additional benefits for our employees:

• An 'Employee Assistance Programme, ' including wellbeing support
• Free parking on 2wish premises
• Free branded 2wish clothing
• An extra annual leave day on your birthday
• Incremental increase in holiday entitlement based on length of service
• Paid sick leave
• Discounts for personal purchases on 2wish Merchandise
• Discounted tickets to UK 2wish events for staff and family
• Extra holiday entitlement when taking part in 2wish overseas events
• Company mobile phone for performance of duties
• Tools/equipment required for the performance of duties
• Reimbursement of work expenses
• Bright Exchange employee discounts

How to apply:

Please return a CV and covering letter, or a CV and two-minute video, by email.

Closing date: Friday 23 January 2026

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Only those shortlisted will be contacted for an interview.

Job Title: Freelance Facilitator

Reporting to: Senior Programme Lead

Location: Staffordshire, in particular Stafford and surrounding area

Salary: £120 per day (including travel) plus £25 to attend meetings with a school (if required) and £50 for attending half day training or £100 for full day training. Expenses can also be claimed for programme snacks and travel to training.

One-year contracts might also be available.

Power2 is a fast growing and energetic children and young people’s charity that has supported 27,000 young people since 2001.  We are based in the North West of England and London and deliver early-intervention asset-based programmes to children and young people who have mental wellbeing challenges and are disengaged from school and more widely. We are well-known for our accredited Teens and Toddlers programme.

We believe every child and young person deserves the opportunity to thrive, even when things get tougher. We support young people to get the most out of their education by helping them to improve their mental health and wellbeing and develop their skills. We inspire young people who are at significant risk of school exclusion to re-engage and fulfil their potential at school, at work and in life.

We are seeking Freelance Programme Facilitators to join a pool to deliver our programmes in Staffordshire. Supported by our Programme Development Manager with training and resources you will help children and young people who are experiencing vulnerabilities and disadvantages improve their wellbeing, re-engage with school and learning, build networks and access opportunities.

Programme Facilitators work with significant autonomy and authority. They must embrace responsibility and are accountable for their work. They work collaboratively alongside young people, operating as a mentor as they empower young people to develop self-esteem, become resilient and engage with school and their own future. They give each young person the time, the confidence and skills to engage with their education.

You will work in schools and community settings to support young people and their families to ensure that at-risk children and young people make the most of their potential and improve their life chances. Work will include 1:1 support and delivery of Power2’s core programmes.

If you are interested in applying for this position, please submit a CV and expression of interest. Your expression of interest should be no longer than two pages of A4 and must cover:

• Where you are based
• How your skills and experience match the role
• Two references
• Your DBS status

The successful applicants will be required to undergo an enhanced DBS check (child workforce) and provide details of two referees.

Overview

We are looking for someone who is energised and gains fulfilment from helping others, you will be the first voice that people hear when they call us and we want that person to be enthusiastic, pleasant, and helpful.

This role brings together office admin tasks which are steady and predictable, with handling calls, emails, and texts which mean every day can be a little different.

The ideal candidate will use quieter periods to prepare for busier times, helping the team respond to changes in demand. They will play a central role in supporting the team and improving how we work, helping to ensure people’s voices are heard in health and social care.

If you are a genuine ‘people person’ who wants to make a difference and support an excellent team to flourish, this may be the role for you.

Details

Title: Business Support Officer

Location: The Plex, 15 Margaret Street, Wakefield WF1 2DQ and Wakefield District

Reports to: Chief Officer

Type: Fixed Term 12 months

Working Hours: Part-time, 25 hours per week

Base: Office based over 4 to 5 days per week

Salary: £25,000 per annum (pro-rata - actual salary will be less as it is 25 hours)

Pension: 5% employer contribution

Office Location: The Plex, 15 Margaret Street, WF1 2DQ

Benefits include 28 days holiday per annum not including Bank Holidays (pro rata), access to mental health and wellbeing support through our employee assistance programme, and training and development opportunities.

Job description

Purpose

The Business Support Officer plays a key role in keeping the organisation running smoothly day to day.

They provide high-quality administrative and operational support, act as a first point of contact for members of the public, and support the team with admin tasks, data, reporting, and general office coordination.

This is a varied role suited to someone who is organised, approachable, and happy to support a small team by pitching in where needed.

Main duties and responsibilities

Administration and organisational support

· Provide efficient and reliable administrative support to the organisation.

· Maintain accurate online records, filing systems, and databases.

· Support meeting, panel and event organisation and administration, including scheduling, refreshments, agenda preparation, note-taking, and follow-up actions.

· Produce emails, letters, reports and spreadsheets, following Healthwatch branding guidelines.

· Manage stationery and office equipment, including ordering, stock keeping and maintaining register of assets.

· Provide an office management function for the organisation, including the day-to-day management of suppliers. This includes ensuring office supplies and stationery levels are maintained at appropriate levels.

First point of contact and signposting

· Act as the first point of contact for people contacting the organisation by phone and email.

· Respond to enquiries in a professional, empathetic, and timely manner.

· Carry out initial triage and signposting for people seeking advocacy support or general information about health and social care services.

· Ensure enquiries are accurately recorded and passed on appropriately in line with internal processes.

Data and reporting

· Use internal databases and systems confidently to input, maintain, and retrieve information.

· Provide support for the organisation to input and draw information from relevant CRM and data sharing systems – for            example, CiviCRM, and Microsoft Excel.

· Run simple reports from databases and spreadsheets, including regular monthly engagement or activity reports.

· Support data quality by ensuring records are accurate, complete, and up to date

· Assist with basic monitoring and reporting requirements for internal and external purposes.

Team support and collaboration

· Work collaboratively with colleagues to support delivery across the organisation.

· Be willing to support across different areas of work during busy periods or staff absence.

· Contribute positively to team culture, sharing information and helping colleagues where needed.

· Communicate effectively with internal and external stakeholders including commissioners, colleagues, Trustees and               members of the public.

· Uphold organisational values, policies, and confidentiality at all times.

See attached application pack for more details and person spec.

Are you a creative marketer who is eager to gain hands-on experience across a broad range of marketing disciplines? Do you want to help champion the work of ecologists and environmental managers working to protect and enhance the natural environment? This is your chance to join a small but ambitious team with an increasingly influential voice in the sector.

As CIEEM’s Marketing Assistant, you will take responsibility for the administration of our marketing presence across our social media, email, print and website channels, and increase awareness of what we do with our target audiences.

This role is perfect for a motivated, early-career marketer who wants to make a real difference.

What you will do

• Implement CIEEM’s social media and email strategies, and produce engaging content and copy for our key audiences.
• Upload, edit and maintain website content to ensure pages are well-structured engaging, and up to date.
• Review and monitor the effectiveness of CIEEM’s digital marketing activity across social media, email, website and campaigns.
• Play an active role in promoting CIEEM products including membership, training and conferences.
• Manage marketing collateral and coordinate the production of print flyers for events.

About you

• You are a creative problem-solver with an eye for detail.
• You understand how to tailor messages to different audiences.
• You enjoy juggling multiple projects and working to deadlines.
• You’re enthusiastic, motivated and eager to learn.
• You have a good understanding of what marketing can achieve and/or some direct experience of delivering marketing campaigns.

Why join us?

The Chartered Institute of Ecology and Environmental Management (CIEEM) is the leading professional membership body for ecologists and environmental managers in the UK and Ireland.

With over 9,000 members, we are also well-known for our high-quality training courses and conferences, environmental policy work and professional standards.

We are proud that 96% of our staff say that we are a Great Place To Work.

At CIEEM, you’ll benefit from:

• Flexible working options, including hybrid working and TOIL.
• Competitive salaries that are reviewed every year.
• Investment in your training and development.
• Enhanced employer pension contributions.
• 25 days annual leave plus public holidays.
• Enhanced sick pay.
• One paid volunteering day per year.
• Access to our Employee Assistance Programme and commitment to supporting your wellbeing.

Closing date: Friday 16th January 2026
We will be interviewing for the post throughout January and reserve the right to close this advert at any time.

Equity, diversity and inclusion statement

CIEEM is committed to promoting a culture of inclusion, fairness, and belonging amongst its employees, volunteers, and our members’ employers under the Championing Change agenda as part of our strategic plan.

Our EDI mission is to champion change as an actively anti-discriminatory organisation that works to remove barriers and create an inclusive environment that welcomes individuals of all races, genders, ethnicities, abilities, and backgrounds. In support of this mission, CIEEM aims to make all of our processes as accessible as we can and is committed to providing appropriate reasonable adjustments.

Overview

Resilience Duty Worker (Young People)

Change Grow Live – Hertfordshire

Do you believe in the potential of young people—and in your ability to help unlock it?

At Change Grow Live, we see possibility in every person. Guided by our values — Be Open, Be Compassionate and Be Bold — we work alongside young people and their families to create safer, healthier futures. Our approach is grounded in evidence, shaped by compassion and rooted in the communities we serve.

As part of our 2030 Strategy, we are strengthening early intervention, safeguarding and whole-family responses so that young people can access the right support at the right time. This role is central to that ambition.

About the Role

We are seeking a Resilience Duty Worker to join our Integrated Whole Family Recovery Service across Hertfordshire. Working within a multidisciplinary team, you will support young people affected by substance use and associated safeguarding risks—helping to reduce harm, build resilience and improve outcomes.

This is a varied, frontline role requiring strong engagement skills, sound judgement and a clear understanding of safeguarding practice. You will work flexibly across the county, responding to need and ensuring timely access to appropriate pathways.

Key Responsibilities

You will:

• Act as a key point of entry into the service, processing referrals and completing initial triage assessments.

• Identify, respond to and escalate safeguarding concerns in line with statutory guidance and best practice.

• Reduce drug- and alcohol-related harm for young people and the wider community through evidence-based interventions.

• Hold a small caseload, delivering brief interventions focused on substance use and risk reduction.

• Manage and monitor waiting lists, maintaining contact with young people awaiting allocation to a keyworker.

• Advocate for access to partner services and coordinate support across agencies.

• Support positive, holistic outcomes for young people’s health and wellbeing—reducing risk and increasing resilience.

• Monitor referrals, identify appropriate treatment pathways and ensure timely progression through services.

• Work peripatetically across Hertfordshire to meet the needs of young people and families.

• Build strong partnerships with families, professionals and community services.

Where: This role will be based across Hertfordshire County (Full UK driving licence and access to a car will be essential)
Full Time Hours: 37.5 per week
*Salary: £27,861.26 - £32,002.35
Allowance: Outer Fringe £683.99

*Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. 

Responsibilities

Working in Hertfordshire

Across Hertfordshire, Change Grow Live works in partnership with children’s services, education, health and community organisations to deliver integrated, safeguarding-led support. Our services are designed to reflect local need, remove barriers to access and ensure young people receive timely, effective interventions. In this role, you will contribute directly to a coordinated, whole-family approach that is built on evidence and compassion and rooted in local communities.

About You

You will bring:

• Experience of working with young people and a strong understanding of the challenges they face.

• Knowledge of safeguarding practice for children and young people, including the Fraser Competence framework.

• A sound understanding of drug and alcohol issues and experience in a related field.

• Familiarity with evidence-based approaches to young people’s substance misuse treatment and best practice guidance.

• Excellent communication skills, both verbal and written, with strong IT capability.

• The ability to maintain accurate records and meet reporting deadlines.

• The ability to work flexibly and collaboratively within a multidisciplinary team.

• A full UK driving licence and access to a car (essential).

We Thrive at Change Grow Live By:

• Recruiting for success and recognising the contribution of our people.

• Creating safe, healthy, agile and flexible environments where people can do their best work.

• Learning, developing and growing together, building confidence and capability.

• Fostering belonging, inclusion and openness, where every voice counts.

• Delivering world-class learning and organisational development, aligned to our values and strategy.

What We Offer

• 25 days annual leave plus bank holidays (rising by one day per year of service, capped at 30 days)

• A paid weekly Wellness Hour, access to our Wellness Hub and Employee Assistance Programme

• Contributory pension scheme

• A wide range of benefits, including discounts for shopping, cinema and holidays

• A friendly, supportive team environment

• Training, career development and progression opportunities

• Refer-a-Friend scheme

Apply Now

Please ensure your application and supporting statement clearly demonstrate how your experience aligns with the requirements outlined in the job description.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. Unfortunately, we are unable to support new visa applications or extensions.

We reserve the right to close this vacancy early if we receive a high volume of applications, so early application is encouraged.

Salary Range (pro rata if part time)

CGL points 23 to 28 (£27,861.26 - £32,002.35)

ILW / OLW /Fringe

Outer Fringe (£694.25)

Interview Date

26/1/2026

Closing Date

15/1/2026

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.