• Are you looking for volunteer roles ?

    Go to volunteering section

1,007

Social support work jobs

Job Alerts On

Get job alerts sent straight to your inbox.

By clicking 'Create alert' you agree to the Terms and Conditions applicable to our service and acknowledge that your personal data will be used in accordance with our Privacy and Cookie Policy and you will receive emails and communications about jobs and career related topics.

You will now get the latest from this search sent to your inbox.

You can manage your job alerts by clicking here:

Top job
Victim Support, Ashford (On-site)
Up to £24949.40 per annum
Posted today
Top job
Victim Support, City of London (Hybrid)
Up to £29330.20 per annum
Posted 2 days ago
Top job
Closing in 4 days
St Mungo's, Multiple Locations (On-site)
£30,703 - £31,507 per year
Posted 1 day ago
Look Ahead Care Support and Housing, Bracknell (On-site)
Up to £28808 per annum + pension
Posted 1 day ago
Look Ahead Care Support and Housing, Bracknell (On-site)
Up to £28808 per annum + Pension
Posted 1 day ago
Closing in 4 days
Young Lives vs Cancer, Remote
£26,629 (FTE) , pro-rata for part time hours 28 hours per week
Posted 1 day ago
Look Ahead Care Support and Housing, Westminster (On-site)
Annual leave increasing up to 30 days with length of service
Posted today
Westway Trust, Greater London (On-site)
£31.18 per hour including 12.7% holiday pay
Are you an experienced Tutor and enjoy supporting diverse communities?
Posted today
Closing in 6 days
Carers Support West Sussex, Worthing (Hybrid)
£16,557 (FTE £27,228)
Do you want to make a real difference to carers and their families at a critical time?
Posted 1 day ago
Look Ahead Care Support and Housing, Bracknell (On-site)
Up to £32156.8 per annum + Benefits include 25 days Annual Leave
Posted 1 day ago
TACT, Northamptonshire (Hybrid)
Pay - £2,250 per Form F Assessment / £37.50 per hour, plus £250 bonus for ‘panel ready’ assessments, plus £250 bonus for completion within 16 weeks, plus 45p mileage
Posted 2 days ago
PACT (Parents and Children Together), Reading (Hybrid)
Starting Salary Range from £49934 to £58256 per annum.
Posted today
Page 1 of 68
Ashford (On-site)
Up to £24949.40 per annum
Full-time
Job description

We are looking for a motivated & empathetic individual to join the team at Victim Support based at Compass House, Ashford as Initial Support Agents (known internally as Triage & Early Intervention Officers). This position is offered on a permanent basis.

Are you looking for a new challenge that will be rewarding and make a real difference to people's lives? Do you enjoy talking to people, providing empathy & support, and helping to find solutions to problems?

If this sound like you, then we'd love to hear from you...

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

  • Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
  • Birthday Leave: An extra day off for your birthday.
  • Pension Plan: 5% employer contribution.
  • Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
  • Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
  • Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
  • Wellbeing Support: Employee assistance programme and wellbeing support.
  • Inclusive Networks: Access to EDI networks and colleague cafes.
  • Sustainable Travel: Cycle to work scheme and season ticket loans.
  • Career Development: Ongoing training and support with opportunities for career progression.


About the role:

You will be talking to people on the telephone from a variety of different backgrounds, all with different experiences. No two days are the same & you will need to use your communication skills and resilient nature to help those dealing with trauma and the effects of crime, who may have gone through a life-changing experience. Previous experience is not required as you will receive robust training prior to working directly with clients. You will also receive ongoing support to ensure that you can provide victims with quick responses to meet their needs and help them cope and recover.

These roles are based in our Victim Care Unit in Ashford. You will be working shifts Monday to Friday between 8am and 4pm or 12pm and 8pm. Shifts are designated on a rota basis and scheduled well in advance so you can plan ahead. You will be working within a supportive team that is part of a large independent charity which offers the opportunity to develop skills to enhance your ongoing personal development.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.



Posted by
Victim Support View profile Organisation type Registered Charity Company size More than 1000
Posted on: 15 January 2026
Closing date: 12 February 2026 at 10:46
Job ref: 6538
Tags: Social / Support Work