Social support work jobs
How's your job search on our site?
Who we are
Social AF are experts in Social Media Moderation, supporting some of the UK’s most recognised charities to manage high-volume, high-risk online communities with care, consistency and expertise. Established in 2021, we work with some of the biggest names in the third sector.
Our reputation for delivering an excellent social media moderation service has helped the company grow at a rapid pace. Our services include:
-
Social media moderation
-
Facebook group moderation
-
Supporter experience
We work at the frontline of charity communications, helping organisations engage their audiences, protect their communities and respond to sensitive issues in real time.
About the role
We’re looking for experienced social media and communications professionals to join our freelance moderation team.
Our moderators support a range of charity partners, working across always-on activity as well as high-profile campaigns and appeals. You’ll act as the voice of each organisation — engaging with supporters, answering queries, and ensuring conversations are managed safely and effectively.
This role is well suited as a flexible, additional source of income. Most of our moderators are freelancers or consultants working alongside other roles.
Working pattern
Moderation takes place between 9am and 9pm, Monday to Sunday.
Rather than working in one continuous block, you’ll complete your hours in short check-ins across the day to maintain coverage and meet response time targets.
Each account is allocated a set number of ‘active moderation hours’ per day (e.g. 2-3 hours), which are spread across multiple sessions.
For example, 3 hours may be split into 5-6 check-ins throughout the day.
You must be able to:
-
Start moderation from 9am (or earlier)
-
Monitor activity throughout the day
-
Complete a final check before 9pm
-
Adhere to our sub-3-hour response time
Please note: In your first month, you will typically start on fewer accounts and hours (approx. 3 per day) while you get up to speed. Hours usually increase from month two onwards.
Key Responsibilities
-
Act as the voice of our charity partners, consistently applying their tone of voice and brand guidelines
-
Respond to comments, messages and queries in a timely, accurate and empathetic way
-
Maintain a response time of under three hours
-
Identify, manage and de-escalate negative or inappropriate content
-
Hide or remove content in line with moderation policies
-
Identify and escalate safeguarding concerns appropriately
-
Signpost users to relevant support services where needed
-
Encourage positive engagement and supporter action, including donations where appropriate
-
Work across a range of moderation tools e.g. Sprout Social, Meta Business Suite, Agorapulse, Brandwatch
-
Manage your workload independently while following clear processes and guidance
What We’re Looking For
Essential
-
Minimum 3 years’ professional communications experience, working in-house for a charity or non-profit
-
Proven experience moderating social media channels
-
Excellent written communication skills, with strong attention to detail
-
Ability to work independently and manage time effectively across multiple check-ins
-
Confidence in making judgement calls using guidance rather than scripts
-
Understanding of fundraising and how charities engage supporters
-
Ability to remain calm and professional in high-volume or sensitive situations
-
Availability to work 3-6 days per week, including at least one weekend day
-
Flexibility to adapt quickly if issues arise
Desirable
-
Experience using moderation and social media management tools e.g. Sprout Social, Meta, Agorapulse, Brandwatch
What our moderators say:
“I love the flexibility of the role. The team are great and very supportive, but the flexibility allows you to still do things whilst working.” - Megan
“Working with Social AF has been so rewarding, I’ve been able to work with some amazing national charity partners. The team are so friendly and the flexibility has been really beneficial for my work-life balance.” - Sarah
Before applying, please ensure you have read the full job description, including the working pattern and response time expectations.
To apply, please submit your CV and a short covering statement answering the following:
- Share an example of how you’ve worked in house for a charity to moderate their social media channels and how you did so successfully. Please include the names of any moderation platforms and tools you’ve used (300 words max)
- How would you see this role fitting alongside your other commitments?
- How many days per week and active hours per day can you commit to?
- What are our moderation hours and response time expectations?
- Are you able to commit to at least one weekend day per week?
The client requests no contact from agencies or media sales.
We are seeking a dedicated and compassionate Caseworker to join our Domestic Abuse team based at our office in Portsmouth with regular travel required throughout the region.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As a Caseworker, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. You will make initial contact with victims via the telephone, then tailor the support to them explaining our services, and assessing the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users.
As a Caseworker you will:
- Manage a caseload of self-referred & referred service users, providing information & advocacy to help them navigate the criminal justice process.
- Conduct risk & needs assessments, ensuring each victim receives tailored support & information.
- Identify barriers to accessing services & work with partners to provide ongoing support.
- Keep accurate & confidential case records on a bespoke case management system
- Make calls to offer support to victims of domestic abuse, delivering immediate support.
- Develop, deliver and monitor safety and support plans for those affected by crime who accept ongoing support
- Liaise and actively engage with other local providers to share information on the VS service offer
- Work as part of a team with staff and the volunteer team to provide a seamless service to clients
About You
You will have an understanding of the impact of crime on victims & experience in delivering services within a statutory, voluntary, or multi-agency setting. Experience in managing a caseload and of completing risk & needs assessments would be beneficial.
You will need:
- Strong written & verbal communication skills.
- Strong IT skills, including the ability to navigate and utilise bespoke case management systems effectively and an ability to use Microsoft Office applications to a high standard
- Good organisational & time management skills, able to manage competing needs and priorities.
- To work effectively both as part of a team & independently
- To develop & maintain partnerships with internal & external organisations.
- The ability to maintain professional boundaries & confidentiality.
- Personal resilience to manage exposure to highly emotional or sensitive demands of the role
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Start date September 2026
Main Purpose: To provide integrated classroom and employment support to learners on The Autism Project (TAP), enabling them to develop independence, employability skills, and readiness for adulthood. The role combines in-class learning support with job coaching responsibilities, including work placements, employer liaison, and learner progression tracking.
You will work with: TAP staff and senior management team, Employer Engagement Officer, other CareTrade staff, local authorities, and other external partners e.g., external partners (e.g. schools, employers), as well as learners and parents/carers.
Your place and hours of work: Main office at Larcom Street, SE17 1RT plus regular travel throughout London. Hours are Monday to Friday, 9am to 5.30pm (allowing an hour for lunch). 37.5 hrs. a week. Candidates must be willing to be a little flexible to facilitate learner-parent meetings and occasional presentations in the early evening. Time may be taken in lieu for unsocial hours worked, where necessary.
Key Responsibilities:
Learner Support (Classroom & Curriculum)
1. Support learners to access the curriculum in Functional Skills, PSD, social skills, and employability sessions as independently as possible.
2. Work alongside tutors to deliver sessions, adapt teaching materials, and provide differentiated support.
3. Promote learner development in communication, behaviour, independence, and emotional regulation.
4. Support positive behaviour strategies and help learners develop coping mechanisms.
5. Contribute to creating resources and teaching aids to meet learner needs.
Job Coaching & Employability Support
1. Support learners in work placements, helping them develop workplace skills and confidence.
2. Liaise with employers to ensure appropriate support and implement reasonable adjustments.
3. Assist learners in understanding workplace expectations, routines, and professional behaviours.
4. Support employability sessions, careers guidance activity, and transition planning.
5. Contribute to travel training, independence skills, and community engagement.
Assessment, Progress & Documentation
1. Support assessment of learner starting points and ongoing progress.
2. Maintain accurate records, including progress notes, targets, and evidence of outcomes.
3. Contribute to EHCP reviews, Individual Education Plans, risk assessments, and support plans.
4. Monitor and report on learner progress towards aspirations and outcomes.
Multi-Agency & Team Working
1. Work collaboratively with tutors, job coaches, families, and external partners.
2. Communicate effectively with parents/carers, employers, and professionals.
3. Contribute to a consistent, person-centred approach across all areas of learner support.
4. Support enrichment activities such as trips, social events, and insight days.
Safeguarding, Wellbeing & Professional Practice
1. Safeguard learners and promote their wellbeing at all times.
2. Follow all policies including safeguarding, behaviour, health & safety, and equality.
3. Maintain confidentiality and professional standards.
4. Participate in training, supervision, and continuous professional development.
CareTrade is committed to safeguarding and promoting the welfare of learners and expects all staff, volunteers, and partners to share this commitment. All roles are subject to safer recruitment checks, including an enhanced DBS check (with barred list where applicable), references, verification of identity and qualifications, and proportionate online checks of publicly available information as part of the shortlisting process.
Supporting autistic and neurodiverse adults into employment
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Start date: September 2026
Main Purpose: To provide full-time support to learners within the Building Independence (BI) pathway at The Autism Project (TAP).
The role focuses on enabling learners to develop independence, communication, life skills, and confidence, supporting them to access the curriculum and participate in community-based learning. You will work closely with teaching staff to ensure learners make meaningful progress towards their EHCP outcomes and personal goals.
Information:
Permanent part-time role. Working days are Tues to Fri 9-4pm (6.5hrs a day, allowing half hour unpaid for lunch). 26 hours a week.
Salary is £28,860 per annum (full time 37.5hrs) pro-rata. This is £14.80 per hour (London Living Wage).
Holiday allowance is 37 days per annum plus bank holidays pro-rata.
Holiday can only be taken outside of TAP term times.
Your place of work will be at our classrooms at Larcom House SE17 1RT.
Flexibility: Term-time working only can be considered, on request.
Learner Support
1. Support learners to access sessions across the BI pathway, including Functional Skills, PSD, social skills, and independence-based learning.
2. Provide 1:1 and small group support, promoting independence and reducing support where appropriate.
3. Use autism-informed approaches to support communication, sensory, and behavioural needs.
4. Support learners to develop:
o daily living skills
o emotional regulation
o social interaction and communication
5. Apply consistent support strategies to help learners develop coping mechanisms and resilience.
6. To provide personal care support with learners if needed.
Classroom & Curriculum Support
1. Work in partnership with tutors to support lesson delivery and learner engagement.
2. Adapt tasks and resources to meet individual learning needs.
3. Support the implementation of planned learning activities and structured routines.
4. Assist with the preparation of teaching materials and visual supports.
5. Promote a positive and inclusive learning environment.
Independence & Community-Based Learning
1. Support delivery of independence-focused sessions, such as:
o cooking and life skills
o travel training support
o accessing local community services
2. Accompany learners on trips, enrichment activities, and community visits.
3. Support learners to apply skills in real-life contexts and unfamiliar environments.
Behaviour & Wellbeing Support
1. Support learners to manage behaviour positively using agreed strategies.
2. Recognise and respond to anxiety and emotional needs.
3. Contribute to a safe, structured, and predictable environment.
4. Promote wellbeing, confidence, and self-advocacy.
Assessment, Progress & Documentation
1. Support the recording of learner progress and achievements.
2. Contribute to:
o Termly reviews
o EHCP reviews
o Risk assessments and support plans
3. Maintain accurate and up-to-date records in line with TAP requirements.
4. Provide feedback to tutors on learner progress and engagement.
Team Working & Communication
1. Work collaboratively with tutors, TAs, and the wider TAP team.
2. Communicate effectively with parents/carers and professionals when required.
3. Contribute to a consistent, person-centred approach across the BI pathway.
Safeguarding & Professional Practice
1. Safeguard all learners and promote their wellbeing at all times.
2. Follow TAP policies including safeguarding, behaviour, health & safety, and equality.
3. Maintain confidentiality and professional boundaries.
4. Participate in training, supervision, and ongoing professional development.
CareTrade is committed to safeguarding and promoting the welfare of learners and expects all staff, volunteers, and partners to share this commitment. All roles are subject to safer recruitment checks, including an enhanced DBS check (with barred list where applicable), references, verification of identity and qualifications, and proportionate online checks of publicly available information as part of the shortlisting process.
Supporting autistic and neurodiverse adults into employment
Are you passionate about making a difference to the lives of young carers?
We are looking for new sessional workers to join our Young Carers team. Our sessional workers play a key role in supporting the delivery of a programme of activities designed for our young carers aged 5 to 15 and the delivery of monthly peer support groups and activities for young adult carers aged 16 to 21.
Carers’ Hub plays a vital role in Lambeth, supporting unpaid carers across the borough with 1-1 and peer support, signposting, monthly forums, training, workshops and social activities. Our young carers team works with children from the age of 5 upwards, offering support and information to young carers and their families. Adventure, friendship and support are super-important for young carers, so we split our work into four areas:
-
We organise a mixture of exciting activities throughout the year
-
We run monthly young carers groups – a space to relax and have fun
-
We provide a listening ear and relevant help to young carers and their families
-
We run dedicated projects working with schools to support young carers with their education
If you are passionate about delivering exciting activities and focused interventions to children and young people, we would love to hear from you.
Please note, the majority of hours available will be during school holidays and the occasional weekend.
Closing date: 9am, Friday 10 July
Interview date: Wednesday 22 July
The client requests no contact from agencies or media sales.
We're looking for a kind, empathetic and resilient Support worker to join our Homelessness and complex needs Service in Kensington & Chelsea.
£30,784.00 per annum, working 40 hours per week.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x pensionable salary (T&Cs apply)
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
There are 5 hostels in the cluster ranging from high, medium to low support which are all based in the borough of RBKC. The Heaney Cluster an intensively supported housing scheme for the most challenging customers in the borough.
Staff are expected to work 8 hours daily on a shift rota basis. This will include weekend working. Shifts are 7.30am to 3.30pm and 2.00pm to 10pm.
The fixed term contract is for 6 months.
What you'll do:
* If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer.
* Support customers to maintain their tenancies.
* Support to budget and prevent rent arrears.
* Assess their practical and emotional needs to incorporate in their support plan.
* To develop support plans and risk management plans.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Flexible
* Open to feedback and self development
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Ability to cope positively with challenging and diverse behaviour
What you'll bring:
Essential:
* NVQ Level 2 or equivalent or experience within charity/social care sector
Desirable:
* Relevant specialism experience
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Social Investment Manager
(Please note: The role title internally is System Investment Manager)
Contract Type: Permanent
Full time: 34.5 hours a week
Location: Mobile Worker - there is an expectation that there will be frequent travel to meet partners across the UK.
Salary Range: £55,500 - £60,500
About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
Role: You’ll drive forward Macmillan’s social investment programme and manage our existing and growing portfolio of healthcare improvement projects. You’ll also help design and test new funding approaches that enable us to leverage impact for communities. This will involve developing innovative projects focused on future business models and secure partnerships that create systemic change.
Full details of the role and responsibilities can be found in the attached role profile.
Key Skills & Experience:
- Expert knowledge of social investment and building investment portfolios.
- Strong understanding of financial modelling and analysis and sound awareness of NHS funding systems and commissioning
- Experience using data, commercials, and business model insight to shape investment strategies and plans, develop propositions and measure and evaluate performance.
- A strong track record in building effective client relationships and influencing senior stakeholders
- Experience working in matrix structures and multidisciplinary environments ideally across NHS and community partner networks
This role is for you.... if you’re driven to use clever investment thinking to spark innovation and real change in community healthcare.
Recruitment process:
Application deadline: 23:59 on Wednesday 24th June
Applications will be reviewed on a rolling basis. Please apply as early as possible to allow you to prepare for assessments which will take place in person at our London office.
We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.


The client requests no contact from agencies or media sales.
Housing Support Worker
Latch is an exceptional charitable organisation that refurbishes derelict and run-down houses in Leeds. Once fully renovated and furnished, our properties offer supported housing for individuals experiencing homelessness or facing housing challenges, empowering them to embark on a journey towards positive transformation in their lives. We provide flexible, individualised support. We are developing our service based on innovati
ve evidence-based practice, incorporating Strengths Based Approaches and Trauma Informed Practice.
Based at our offices in Chapeltown, Leeds, we are recruiting an experienced worker to support our tenants to:
- Establish and maintain their tenancies to prevent recurring homelessness.
- Address their identified and evolving support needs.
- Develop a range of skills so that they can move to independent living.
- Identify and take steps towards achieving their personal goals.
#supportworker #housingsupportworker #homeless #housing #supportedhousing #support #socialhousing #socialwork #homlessness #mentalhealth #traumainformed #socialcare
Creating homes, changing lives and strengthening communities
The client requests no contact from agencies or media sales.
Barnardo's Adoption Midlands and South West has an exciting vacancy for a Social Worker to join its Service covering work predominantly in the Midlands, East & West. You will be joining an experienced and stable staff group who embrace working in a creative, open and transparent manner with adopters, to provide children with permanence in a family who understand the lifelong nature of adoption and the impact of issues such as developmental trauma, attachment and neuroscience.
As a Social Worker you have the chance to make a real difference in the lives of Children, Young People and Families by:
- Recruiting, assessing and approving a diverse range of adoptive families to meet the needs of waiting children
- Matching the needs of children nationwide with the skills of appropriate adopters
- Ensuring all adopters have access to excellent training, guidance and support when they require it, including managing ongoing contact with birth family
- Working directly with adoptive families promoting a trauma informed approach and helping build and maintain family relationships
- Being part of Barnardo's undertaking to children, young people and adopters to continuously learn and improve
If you have a passion and drive to make a positive difference to children and adopters we would like to hear from you.
This vacancy is for a qualified Social Worker who is registered with SW England or is able to register with SW England.
The duties of this post require the applicant to have a full current driving license that enables them to drive in the UK and have use of a car and business use insurance. Barnardo's is, however, willing to consider any proposals put forward by applicants that would allow them to do the job by other means.
The applicant will need to be able to participate in an "Helpline" rota Out of Office hours. There is additional remuneration for providing this service.
Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work life balance we therefore offer flexible working arrangements as the role involves some evening/weekend working and travel with occasional overnight stays.
Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
When completing the application please refer to the Person Specification, Job Description and Additional Information document. This should be done with an understanding of the context of the Service described.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Role: Resettlement & Integration Support Worker
Salary: £26,200 per year
Hours: 37.5 hours per week
Contract type: Permanent
Location: Kingswood, South Gloucestershire
Additional information:
- A valid driving licence and access to own vehicle
- Participation in an on-call out-of-hours rota
- Flexible working with some evening and weekend work depending on service needs
About Alongside:
Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence.
If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!
About the Role:
As a Resettlement & Integration Support Worker, you’ll play a pivotal role in helping individuals and families begin a new chapter of their lives in South Gloucestershire. This is a truly rewarding opportunity where no two days are the same and where your work will have a meaningful, lasting impact. Every day, you’ll empower people, build confidence, and support them on their journey towards independence and belonging.
You’ll work closely with refugee individuals and families resettled through UK Government schemes such as UKRS and the Afghan Resettlement Scheme, providing personalised, client‑centred support tailored to each household’s needs. From helping people access healthcare, education, housing, and benefits, to supporting engagement in meaningful activities, you’ll be a trusted guide as families navigate their new life in the UK.
Through building strong, supportive relationships, you’ll equip people with the skills, knowledge, and encouragement they need to thrive independently. This is a role where your compassion, commitment, and dedication will directly shape positive futures and make a real difference within the local community.
What you’ll be doing:
- Empower individuals and families by providing support that builds confidence and promotes independence.
- Lead on multi-agency coordination, organising and facilitating meetings between families and professionals involved in their support to ensure everyone is working together effectively.
- Maintain accurate and up-to-date client records, ensuring high-quality case management and clear communication.
- Help families access key services, including schools, language classes, suitable housing, healthcare and wellbeing support.
Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.
You can view the full job description by clicking here.
What we’re looking for:
- A valid UK driving licence and access to own vehicle – business insurance will be required for roles involving travel for work
- Ability to communicate and engage effectively with individuals and families with diverse, specific, cultural and complex needs
- Strong and clear understanding of confidentiality, professional boundaries and safeguarding
There are many great reasons to join our team!
- Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
- 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
- 30% staff discount at our charity shops
- A generous and competitive pension scheme
- A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
- Great opportunities for career development and free monthly training sessions from experienced facilitators
- For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
- Reflective Practice sessions from objective, external facilitators
Our Ethos
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.
If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.
DBS Checks
We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.
Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!
Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England.
Victim Support is seeking a committed and detail-focused Team Leader to help coordinate and maintain excellent support for witnesses within the busy Court environment at Teesside Magistrates Court in Middlesbrough. You will play a vital role in supporting our volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey.
This role is permanent working 32.5 hours per week.
Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best?
If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As the Team Leader - Witness Service (Court-Based), you will support the delivery of a high quality, safe, and consistent service for all witnesses attending court. You will:
- Lead the delivery of the Witness Service within the court, ensuring a high-quality, safe, and consistent service for all witnesses.
- Line-manage Deputy Team Leaders and volunteers, supporting recruitment, training, development, performance, and wellbeing.
- Oversee daily case allocations, ensuring witnesses receive timely assessments, tailored support, and appropriate referrals.
- Ensure accurate and compliant data entry, audits, reporting, and monitoring of KPIs and quality standards.
- Manage rotas, resource planning, and service coverage across the court cluster.
- Promote excellent communication across teams, facilitating team meetings and sharing learning.
- Build and maintain effective relationships with local stakeholders, including statutory and voluntary partners.
- Foster an inclusive, trauma-informed, person-centred approach that recognises diverse needs and vulnerabilities.
- Provide leadership that champions continuous improvement and maintains the dignity, safety, and wellbeing of witnesses.
You will have:
- Strong understanding of the criminal justice system and the impact of crime on victims and witnesses.
- Experience delivering services in demanding environments with a focus on customer experience and service excellence.
- Experience providing guidance, support, or crisis management to staff or service users.
- Strong communication, negotiation, and advisory skills, both written and verbal.
- The ability to work without direct supervision, manage competing demands, and maintain organised and methodical working practices.
- Experience gathering, analysing, and reporting information from multiple sources.
- Sound IT skills, including the use of Microsoft Office and case management systems.
- Commitment to safeguarding, equality, diversity, and inclusive practice.
- Strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team.
Additional Information
- The role may involve exposure to emotionally demanding situations and requires resilience.
- Travel across the Court cluster may be required.
- Occasional evening or weekend work may be necessary.
- An Enhanced DBS check will be required.
About the Witness Service
The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defense. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court.
This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
Purpose of the role:
- To facilitate introductory training workshops for kinship carers across England, as part of the national training team, through an annual programme of Kinship roadshows and in-person and online workshops.
- To contribute to the continual development and improvement of the Kinship training programme by developing new content and refining existing materials in line with insight, data, and feedback from kinship carers.
Key responsibilities include:
-
Co-facilitate professional, high-quality training to kinship carers in England.
- Experience managing challenging or sensitive situations during training while maintaining clear boundaries, using Kinship's safeguarding framework where necessary.
-
Ensure training is accessible, inclusive, and adapted to meet the diverse needs of participants.
-
Meet training KPIs, including participants reporting they feel better supported (90%) and have increased understanding of the subject (80%).
-
Contribute to the continuous development of training resources using insights, data, and feedback from kinship carers.
-
Maintain a consistent and engaging approach across all training experiences.
-
Use Salesforce effectively as the case management system to support training delivery, learning, and evaluation.
-
Demonstrate confident and frictionless use of Zoom, including breakout rooms and interactive tools, to deliver engaging online training sessions.
-
Actively support and contribute to a high-performing, inclusive, and supportive team environment.
Essential knowledge, abilities, skills and experience includes:
-
Substantial experience delivering engaging online and in-person training and workshops for diverse audiences.
-
Proven experience in professional facilitation using a range of techniques to engage participants.
-
Demonstrable expertise using Zoom (including breakout rooms and tools) and PowerPoint to deliver high-quality training.
-
Experience managing challenging or sensitive situations during training while maintaining clear boundaries.
-
Proven ability to deliver training that achieves measurable impact and learning outcomes.
-
Demonstrated use of a non-judgemental approach reflected in both language and behaviour.
-
Excellent written, verbal, and visual communication skills with high attention to detail.
-
Ability to collaborate effectively and work innovatively to achieve positive outcomes for kinship carers.
What we’ll offer you
Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.
Key dates:
- Application deadline: 9am on Tuesday 23rd June 2026
- First interview: w/c 29th June 2026 (online, 20-minute training presentation)
- Second interview: w/c 6th July 2026 (online, panel interview)
Kinship reserves the right to close applications early on receipt of sufficient applications. Apply early!
How to apply
Please apply via CharityJob by attaching your CV and a covering letter, and responding to the following four questions (max 250 words per answer):
- With reference to the job description, describe how your experience and values are a good fit for this role at Kinship?
- Tell us about your experience delivering training workshops to diverse audiences.
- Co-facilitation is an important aspect of delivering engaging and effective workshops, both online and in person. Can you describe your understanding of co-facilitation and outline the key components that make it successful?
- Describe three things which are key to delivering an engaging and high-quality online training session.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
• Keep your response clear - use bullet points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Safe Haven Sussex CIC is a non-profit community interest company that provides accommodation and support for vulnerable adults who were homeless or vulnerably housed. Safe Haven Sussex has 42 houses across the city, ranging from 3-8 bedrooms with shared communal facilities.
The role of the Support Coordinator is to provide floating support to our residents who are individuals deemed a low risk to themselves or others. The aim is to enable and encourage our residents to achieve their goals and gain the skills necessary to move on to live independently in the future.
Driving Licence Essential with Use of Car.
Full Specifications are available on request, however a summary of responsibilities are:
- Manage a caseload of approximately 20 service users, providing consistent and tailored support.
- Conduct thorough risk assessments and develop effective, individualised support plans.
- Maintain accurate, up-to-date records in line with organisational and regulatory standards.
- Address each service user’s needs holistically and signposting to relevant services, considering their physical, emotional, and social well-being.
- Develop personalised support plans that reflect the goals and preferences of each individual.
- Encourage and support service users in engaging with appropriate community services to aid recovery, personal development and build independence.
- Assist service users in creating budget plans.
- Collaborate with internal teams and external partners to connect service users with the most relevant services.
- Support individuals to attend appointments.
- Facilitate one-to-one weekly key work sessions and group activities, setting clear agendas and measurable outcomes.
A full driving license, use of a vehicle and business insurance for the vehicle is essential for the role.
Job Type: Full-time, Permanent.
Schedule: Monday - Friday (9am-5pm).
Benefits:
- Possible early finish on Fridays
- 25 days annual leave, plus bank holidays.
- Employee Assistance Programme (EAP) - incudes access to short term counselling and wellbeing support.
- Monthly wellbeing activities - such as badminton and bowling.
- Annual work and play away days.
- Office closed on bank holidays.
- Regular reflective practice sessions - dedicated time for staff to process experiences, share learning and support personal and professional growth.
- Refreshments.
- Training and development opportunities.
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Free or subsidised travel
- Health & wellbeing programme
Education:
- A-Level or equivalent (preferred)
Licence/Certification:
- Driving Licence and use of a car (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Offering a safe home, support, and hope for the future
Are you interested in working for a charity that makes a real difference to the lives of vulnerable adults?
We are seeking a highly organised and proactive Duty Worker to support the effective day-to-day running of our women-only hostel. The role involves carrying out a range of administrative duties, maintaining accurate resident records, responding to enquiries, reporting and monitoring repairs, liaising with contractors and external agencies, and ensuring residents receive a professional and responsive service.
In this role you will:
- Maintain accurate resident records, process referrals, manage correspondence, and undertake a range of administrative tasks to support the efficient operation of the women-only hostel.
- Report, monitor, and follow up on repairs and maintenance issues, liaising with contractors and relevant teams to ensure works are completed promptly and to a high standard.
- Act as a key point of contact for residents, staff, and external agencies, responding to enquiries, coordinating appointments, and contributing to a safe, welcoming, and well-managed environment.
About you
The successful candidate will be able to manage competing priorities, maintain confidentiality, and contribute to a safe and well-maintained environment for all residents.
You will also:
- Have excellent organisational and administrative skills, with the ability to manage a varied workload, maintain accurate records, and prioritise tasks effectively.
- Possess strong communication and interpersonal skills, enabling them to build positive relationships with residents, colleagues, contractors, and partner agencies.
- Be proactive, reliable, and committed to providing a high-quality service, with the ability to respond to repairs, resolve issues efficiently, and contribute to a safe and well-maintained hostel environment.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
*For genuine occupational requirement reasons we are looking to appoint a woman for this post (exemption under the Equality Act 2010 Part 1 Schedule 9).
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
When you're ready to apply click the ‘Apply Now’ Button to start your online application form.
Closing date: 10am on 30 June 2026
Interview and assessments on: TBC
The client requests no contact from agencies or media sales.
Location: Hybrid with travel required across the North of England. We are particularly hoping to recruit a Practice Tutor able to cover locations in North of the Midlands (Derbyshire), Yorkshire or the Northeast.
Contract: Full Time, 12-month maternity cover
Salary: £53,747.68 per annum (Plus competitive pension)
To help us achieve our mission, we are recruiting a qualified social worker with direct experience of working with children and families, and knowledge and experience of supporting social work students.
A little bit about the role
Practice Tutors (PTs) play a key role within the development and delivery of our social work curriculum, contributing knowledge and expertise to create a culture that promotes outstanding social work education. PTs are responsible for teaching and developing participants at the Readiness to Practice stage, regional teaching days and, in participant hubs within local authorities.
PTs support four practice hubs, based within statutory children’s social care services. Each practice hub is led by a Consultant Social Worker (CSW). Core to the Practice Tutor role is the ability to provide support, challenge and guidance to participants and CSWs to ensure a high-quality practice learning experience
This role provides the opportunity to genuinely align practice and theory. In doing so you need to be committed to evidence informed practice models and have an appetite to exploring different and innovative approaches to teaching these models
A little bit about you
We are looking for someone who can contribute to the delivery of teaching across the year, support participants in their local authority hubs, support participants during the 2nd year of Approach Social Work and become their dissertation supervisor during the 3rd year of the programme.
We are looking for someone with:
- A good understanding of the social work role
- Excellent social work practice skills
- Experience of developing others and a commitment to educating a new generation of social workers.
If this sounds like you, then we'd love to hear from you!
We welcome applications from individuals interested in undertaking this role on an external secondment basis and are open to discussing arrangements with applicants and their current employer.
Important information
We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater global majority representation in our senior roles. We know the value global majority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.
With so many people now using AI to apply for jobs, it is common for applications to be repetitive and nearly identical. There are tell-tale signs when AI has been used, the writing has the same structure, the same tone and the same language. Using AI to clarify your thoughts and sharpen your answers is one thing, but we strongly discourage you from using a tool to generate the substance of your answers. We want your application to demonstrate your skills, as well as show us your thought process, how you respond to problems, what you have learned from different experiences and how you communicate in your own voice. Please be reassured – we are not expecting perfection.
To make life better for children at risk of harm, by improving the services that support them.



The client requests no contact from agencies or media sales.


