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Are you passionate about supporting carers and the people they care for during critical moments in their care journey? As a Hospital Carers Wellbeing Coordinator, you’ll be a vital part of ensuring patients leave the hospital safely and confidently, with the right support in place.

In this rewarding role, you’ll be the single point of contact for patients who are carers, or carers of in-patients, who are preparing for discharge from hospital. You’ll work closely with the adult social care and health professionals, hospital practitioners, discharge teams, and community services to:

• Give carers a voice within the hospital and include them in discharge planning
• Identify needs and barriers to safe discharge
• Achieve safe and timely patient discharge
• Provide clear, compassionate advice and support to patients and their families
• Ensure patients understand their discharge plan every step of the way.

You’ll meet with patients and carers to assess ongoing needs, ensuring a safe plan is in place for the return home. This could include ensuring that medication is arranged from the hospital pharmacy, someone is at home to greet them, food and heating are available, and the condition of the home is safe to return to. You may be required to liaise with Adult Social Care and other home providers to coordinate home support. You’ll follow up to ensure the carer is managing well at home. By providing the proper support, carers or the person cared for can be discharged sooner, and the risk of readmission is significantly reduced. 

We’re seeking someone who:

• Has experience working with vulnerable adults in a hospital, GP or other healthcare setting
• Communicates with empathy and confidence across different teams at different levels, and with carers and the people they care for
• Understands the issues and barriers faced by carers
• Can present information to wider health care teams
• Is highly organised, with excellent time management skills
• Has awareness and respect for cultural differences
• (Bonus) Experience working in a hospital or clinical setting.

This is a part-time (32 hours) hospital based role in Havering. Car driver preferred as the postholder will meet with the local team and attend training at other locations.

Apply now and be part of something meaningful.

We offer our employees:

· Inclusive values-based environment

· Competitive remuneration package

· Workplace pension scheme

· Generous annual leave entitlement plus bank holidays

· Death in Service Benefit

· Cycle to Work Scheme

· Employee Supported Volunteering scheme

· Development opportunities

· and more

Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.

Please submit your CV along with a brief covering note or visit our website for full details.

Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, seeing these differences as an asset that improves our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion and celebrate diversity across our organisation and within communities.

Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.