Fixed term to 31 March 2020 (with probable extension)
Adviser salary: £29,693 (inclusive of Inner London weighting) per annum
Trainee salary: £24,969 per annum, increasing to £27,330 on certification and to £29,693 after completion of 12 months post certificate experience

Citizens Advice East End provides information, advice and advocacy services in the London Boroughs of Hackney, Newham & Tower Hamlets. 

You must have experience of interviewing clients, form filling and undertaking casework in welfare benefits, debt, employment and housing.

Advisers must have the Citizens Advice certificate of competence or equivalent experience in a non-Citizens Advice agency.

We will consider applications from Trainee Advisers without the CitA certificate or equivalent. You will be expected to achieve the CitA certificate within 3 months.

Please click on the Apply button for application details.

Closing date to request application packs: 5.00 p.m. Thursday 31 October 2019

Closing date for completed applications: 10.00 a.m. Monday 4 November 2019

Interview date: Thursday 14 November 2019

East End Citizens Advice Bureau values diversity promotes equality and challenges discrimination. We encourage applications from all applicants who meet the person specification irrespective of age, religion, gender, sexual orientation, disability or race.

£19,847 - £23,350 p/a (please note successful candidates should expect to be appointed at the starting point of the salary scale and consideration will be given to a higher salary depending on the experience of the individual)

Fixed-term 12-month contract

We have two positions available: 1x Full-time, 35 hrs pw and 1x part-time 17.5 hrs pw

HMP Maidstone

Ref: RAM-191

Are you a driven, proactive and compassionate individual? Do you have a proven record of working successfully with challenging people and experience of working within a prison environment?

If so, St Giles Trust has an exciting opportunity for a Resettlement Worker to join our team, where you will provide a high-level Resettlement IAG support service to Foreign National Offenders (FNOs) – both those remaining in the UK and those returning to their native country preparing prisoners for their release.

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

About this key role

You will focus on providing a comprehensive and holistic assessment, advice, referral and support service to prisoners and explore appropriate release pathways which will both reduce the risk of offending and promote sustainable resettlement in the community. This will also see you deliver workshops and provide one-to-one case work support to FNO prisoners approaching release or transfer to his ‘home’ country.

You will also be expected to develop effective relationships with all relevant prison departments, officers and agencies, plus provide specialist training and supervision to Peer Mentors (serving prisoners) who will be supporting project delivery. Collecting and collating statistical data and evidence and working constructively with project staff to ensure that projects meet targets are also vital aspects of the role. 

What we are looking for:

• An understanding of issues facing individuals with multiple and complex needs, in prison and on release
• Experience of delivering learning and advisory sessions to diverse and marginalized people
• An understanding of the barriers facing men (specifically FNOs) within the criminal justice system
• The ability to develop constructive relationships with ex-offenders, including being a good listener
• Excellent interpersonal, prioritisation and communication skills, both verbal and written
• Professional, flexible and able to work in a prison environment, you will be IT literate
• Sympathy with the aims and ethos of St Giles as an organisation

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.

For further information, or to apply, please visit our website.

Closing date: 11pm, 27th October 2019. Interview date: 5th November 2019.

Most people know someone who's had mental health problems. But not everyone knows someone who can make a difference.

The Think Ahead programme is a new route into social work, for graduates and career-changers remarkable enough to make a real difference to people with mental health problems.

At Think Ahead, we want to see a society where everyone with mental health problems can flourish. That won’t happen unless people can improve their social circumstances – because life issues like relationships, living arrangements, and employment have profound effects on mental wellbeing.

Our two-year graduate programme combines on-the-job learning, a master’s degree, and leadership training, all of which help our participants to become great social workers, strengthen mental health services, and spread social approaches to mental health across society.

On Think Ahead’s paid two-year programme, you will:

• Take on a challenging and varied role, with responsibility from day one.
• Be paid to spend two years training on-the-job and working in a community mental health team, alongside clinical professionals.
• Make a significant difference to the lives of people with mental illness.
• Gain two qualifications, qualifying as a social worker and gaining a master’s degree.
• Start a fast-track career with leadership training and transferable skills.

Think Ahead is a highly selective programme. While you need no prior experience of social work to apply, our criteria states that you must:

• Hold or achieve at least a 2:1 degree or equivalent in a subject other than social work
• Show a passion for improving the lives of people with mental illness.
• Demonstrate key attributes including resilience, empathy, and communication skills.

Refuge is the UK’s largest provider of specialist services for victims of all forms of gender-based violence (domestic, sexual, so called ‘honour’ violence, trafficking, prostitution, forced marriage, stalking and FGM). Every day we support over 6,500 women and children in our national network of services. These include Independent Domestic, Sexual and Gender-based Violence Advocacy services (IDVAs/ISVAs and IGVAs), community outreach, specialist refuge accommodation, sanctuary services and culturally-specific services and the Freephone 24 Hour National Domestic Violence Helpline (run in partnership between Refuge and Women’s Aid). We advise Government and lobby hard to keep violence against women and girls high on the public agenda. We run award-winning prevention and public education campaigns, managing a busy press office and website, and we are an accredited training provider. We give a voice to the voiceless.

An exciting opportunity has arisen for a Community Outreach Worker to join our team at our Gaia service in Lambeth.

The role is an ideal opportunity for people wishing to provide a high quality personal welfare support service to survivors of domestic violence including those at the point of crisis. You will conduct key work sessions on a regular basis and support survivors in assessing and managing risk to themselves and their children’s safety. You will assist survivors in ensuring they are aware of their legal rights to protection and have access to the appropriate benefits such as housing.

Methodical and well-organised, you will have significant proven experience of providing direct emotional, practical and welfare support, ideally within a relevant field such as a refuge, women’s advice centre or residential setting.

You will be experienced in assisting people to apply for welfare benefits and in identifying and responding to the risks to and needs of survivors of domestic violence. With an up-to-date knowledge of relevant civil and criminal legislation, you will have a demonstrable ability to use Microsoft Office and the ability to build and develop supportive relationships with survivors and their children fleeing domestic violence.

All candidates must demonstrate a commitment to the feminist values of empowerment and equality, which underpins all of our work.

Refuge is proud to be a leader in its field and an employer of choice with leading edge systems for supervision, quality management and development. We offer the first Regulated Qualifications Framework (RCF) accredited qualification for our profession. Other benefits include 28 days holiday, pension scheme, an employee assistance programme and a childcare voucher scheme.

Closing date: 4th November 2019     

An enhanced Disclosure Barring Service (DBS) certificate will be required for this role.

Refuge is committed to quality, equality and diversity and welcomes applications from all sections of the community. This post is however restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

No agencies please - as a charity we work hard to keep our costs down.

Fixed term contract until end of March 2021

Closing date: 27 October 2019 at 11.30pm

We are looking for a Support Worker with a good knowledge of (or interest in) homelessness and housing legislation and welfare benefits, to provide support to clients with complex needs, enabling them to sustain their accommodation and thrive in the community.

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change — with individuals, in communities, across society – and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

We operate a thriving client-focused Hub of services in Sheffield, where people can access a range of advice and support provision, all from a city centre location. Our aim is to empower clients to make decisions and take action for themselves by providing legal advice, referrals and signposting, advocacy and practical support. There are currently around 60 individuals working in the Hub.
About the role

As a Support Worker you’ll undertake comprehensive housing needs and risk assessments so that the client’s housing-related support needs are fully identified. Providing flexible support, including support in people’s homes and a variety of settings, you’ll develop an outcome focused support plan with the client as well as developing, maintaining and coordinating effective working relationships.

About you

We’re looking for someone with proven experience of working with vulnerable people or those with multiple and complex needs. With demonstrable knowledge of homelessness, housing welfare benefits and safeguarding frameoworks, you will be able to use Microsoft Office applications. You’ll also have a proactive and resilient approach, excellent relationship building skills and a flair for adapting your influencing style. A full driving licence, access to a vehicle and relevant insurance is essential.

Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to join our advice team and be the change you want to see in society.

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Domestic Violence Advocate

Our client is the UK’s largest provider of specialist services for victims of all forms of gender-based violence (domestic, sexual, so called ‘honour’ violence, modern slavery and human trafficking, prostitution, forced marriage, stalking and FGM). Every day they support over 6,000 women and children in their national network of services. These include Independent Domestic, Sexual and Gender-based Violence Advocacy services (IDVAs / ISVAs and IGVAs), community outreach, specialist refuge accommodation, sanctuary services, culturally-specific services and the Freephone 24 Hour National Domestic Violence Helpline. they advise the Government and lobby hard to keep violence against women and girls high on the public agenda. they run award-winning prevention and public education campaigns, manage a busy press office and website, and they are an accredited training provider. They give a voice to the voiceless.

Position: IGVA (Independent Gender-based Violence Advocate) – Romanian, Lithuanian, Bulgarian or Hungarian Speaking
Location: Eastern European IDVA service
Job type: Full Time, Permanent
Hours: 37.5 hours per week, Monday - Friday 9:00am - 5:30pm
Salary: £27,177 to £29,943 per annum
Benefits: include 28 days holiday, pension scheme, an employee assistance programme and a childcare voucher scheme.

Closing date: 27 October 2019

About the role:

In this fast paced and well established service for Eastern European women and children, you will provide high quality personal welfare support for survivors of gender based violence, including domestic and sexual violence, modern slavery and prostitution. You will work with survivors from the point of crisis, assisting them through civil and criminal justice systems in Ealing, Brent and Hounslow and offering intensive support to ensure short-term and long-term safety. You will be a Romanian, Lithuanian, Bulgarian or Hungarian speaker.

Responsibilities:

- You will support the service manager in building sustainable referral pathways and joint working protocols with a range of partners working with survivors of gender-based violence, including community housing organisations, BAMER support groups, health, substance misuse, law-enforcement agencies and other voluntary and statutory organisations.
- You will have proven experience of providing direct emotional and practical support to women as well as up-to-date knowledge of legislation relating to survivors of gender-based violence.
- You will have excellent casework skills, good written and verbal communication skills, clear professional boundaries and be a proactive team player.

About you:

- All candidates must demonstrate a commitment to the feminist values of empowerment and equality, which underpin all of our client's work.

Other information:

Our client is proud to be a leader in its field and an employer of choice with leading edge systems for supervision, quality management and development. Other benefits include 28 days holiday, pension scheme, an employee assistance programme and a childcare voucher scheme.

An enhanced Disclosure Barring Service (DBS) certificate will be required for this role. The post is co-located part-time in a police station and therefore may be subject to the Metropolitan Police Service vetting procedures.

Our client is committed to quality, equality and diversity and welcomes applications from all sections of the community. This post however is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

No agencies please - as a charity our client works hard to keep their costs down.

You may have experience of the following: Community Outreach Worker, Outreach Worker, Charity, Not For Profit, Third Sector, Support Worker, Mental Health, Voluntary Sector, Inclusion, Community Development, Social Worker, Charities, Community Engagement, Social Care, Multilingual, Romanian, Lithuanian, Bulgarian, Hungarian, etc.

Ref: 89722

Do you think it is a national disgrace that in England and Wales, two women a week are killed by their partner or ex-partner? Or that one woman in every four will experience domestic violence at some point during her life?

Do you want to work for an organisation that provides a voice for abused women, and plays a vital role in ensuring that life-saving services are in place to support them? If so, then the role of Refuge Worker may be perfect for you.

As Refuge Worker, you will be responsible for providing high quality practical and emotional support to survivors of domestic violence and their children living in our refuges.

This is an exciting and challenging role as you will provide a high quality professional support service to women and children affected by domestic violence who needs to maintain either current or alternative safe accommodation.

You will ensure the smooth running of the refuge, including the admission of survivors of domestic violence to the refuge.

You will also assess and advise on their entitlement to welfare and housing benefits.

You will develop support plans for each resident and aid them to obtain permanent accommodation.

The successful candidate will have evidence of strong casework management skills, good written and verbal communication and an understanding of the importance of maintaining professional boundaries. Knowledge and direct experience of providing support to women is essential as is a current understanding of legislation relating to domestic violence including civil/criminal legislation and welfare rights.

The ability to work as part of an on-call rota is also essential.

All candidates must demonstrate a commitment to the feminist values of empowerment and equality, which underpin all of our work. Successful applicants will be expected to work within Refuge’s Values and Behaviour Framework and demonstrate these in their everyday work.

Refuge is proud to be a leader in its field and an employer of choice with leading edge systems for supervision, quality management and development. We offer the first Regulated Qualifications Framework (RQF) accredited qualification for our profession. As an ever expanding charity we are also able to provide career development opportunities including advancements into management roles across our range of services.

We have vacancies as follows in each of our 3 West London Services;

-   Refuge Worker,  Hillingdon , Permanent, 7.5 shift rota between 8am-8pm, Mon to Fri

-   Refuge Worker,  Hounslow, Permanent,  Mon to Fri, 9am to 5.30pm

-   Refuge Worker, Richmond, Permanent, Mon to Fri, 9am to 5.30pm

You may state your location preference within your personal statement on the application form.

Salary: £22,828 - £26,390 per annum

Closing date: 3rd November 2019     

Interview date: 12th November 2019

An enhanced Disclosure Barring Service (DBS) certificate will be required for this role.

Refuge is committed to quality, equality and diversity and welcomes applications from all sections of the community. This post is however restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

No agencies please - as a charity we work hard to keep our costs down.

Domestic Violence Advocate – Polish speaking

Our client is the UK’s largest provider of specialist services for victims of all forms of gender-based violence (domestic, sexual, so called ‘honour’ violence, trafficking, prostitution, forced marriage, stalking and FGM). Every day they support over 6,500 women and children in their national network of services. These include Independent Domestic, Sexual and Gender-based Violence Advocacy services (IDVAs / ISVAs and IGVAs), community outreach, specialist refuge accommodation, sanctuary services and culturally-specific services and the Freephone 24 Hour National Domestic Violence Helpline. They advise the Government and lobby hard to keep violence against women and girls high on the public agenda. Our client runs award-winning prevention and public education campaigns, managing a busy press office and website, and they are an accredited training provider. They give a voice to the voiceless.

Position: IGVA (Independent Gender-based Violence Advocate)
Location: Eastern European IDVA service
Job type: Full Time, 12 months Fixed Term Contract Maternity Cover
Hours: 37.5 hours per week, Monday - Friday 9:00am - 5:30pm
Salary: £27,177 - £29,943 per annum
Benefits: include 28 days holiday, pension scheme, an employee assistance programme.

Closing Date: 27th October 2019

About the role:

Empowering and protecting women and children are central to our client's mission.

Would you like to save and change the lives of women escaping violence and abuse? Our client exists to do just that. They are the country’s largest single provider of specialist support to women and children experiencing domestic violence, rape and sexual assault, ‘honour based’ violence and forced marriage, stalking, female genital mutilation, forced prostitution, modern slavery and human trafficking.

This is a fantastic opportunity for an Independent Gender-based Violence Advocate – Polish speaking to grow and develop our client's Eastern European service.

In this exciting new enhanced service for Eastern European women and children, you provide high quality personal welfare support for survivors of gender based violence, including domestic and sexual violence, modern slavery and prostitution.

Responsibilities:

- You will work with survivors from the point of crisis, assisting them through civil and criminal justice systems in Ealing, Brent and Hounslow and offering intensive support to ensure short-term and long-term safety.
- You will be a Polish speaker.
- You will support the service manager in building sustainable referral pathways and joint working protocols with a range of partners working with survivors of gender-based violence, including community housing organisations, BAMER support groups, health, substance misuse, law-enforcement agencies and other voluntary and statutory organisations.

About you:

- You will have proven experience of providing direct emotional and practical support to women as well as up-to-date knowledge of legislation relating to survivors of gender-based violence.
- You will have excellent casework skills, good written and verbal communication skills, clear professional boundaries and be a proactive team player.

Other information:

Our client is proud to be a leader in its field and an employer of choice with leading edge systems for supervision, quality management and development. They offer the first qualifications and credit framework (QCF) accredited qualification for their profession. Other benefits include 28 days holiday, pension scheme, an employee assistance programme.

An enhanced Disclosure Barring Service (DBS) certificate will be required for this role.

Our client is committed to quality, equality and diversity and welcomes applications from all sections of the community. This post is however restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

No agencies please – as a charity our client works hard to keep their costs down.

You may have experience of the following: Community Outreach Worker, Outreach Worker, Charity, Not For Profit, Third Sector, Support Worker, Mental Health, Voluntary Sector, Inclusion, Community Development, Social Worker, Charities, Community Engagement, Social Care, Multilingual, Polish Speaking, Polish, etc.

Ref: 89721

The Hope Into Action Charity house vulnerable homeless people throughout the UK and we are now excited to begin looking for a Part Time Empowerment Worker to support the tenants in our growing number of properties in Portsmouth.

Job Purpose

To work with local church partners and volunteers to support and empower tenant journeys towards self-sufficiency and independent living

Tenant Empowerment

• To support, empower and lead tenant journeys, starting with referral and finishing with move-on,

helping them to reach their full potential and to successfully move on from our houses

• To ensure tenants are fully aware of the rules, boundaries and consequences of their actions

including meeting their financial obligations to Hope into Action

• To encourage tenants to manage their tenancies and build positive relationships
• To signpost to other agencies when necessary and be the main source of advocacy for tenants
• To work alone when necessary in accordance with our Lone Working Policy
• Conduct, report and update tenant Risk Reduction Plans (RRPs) and Personal Development Plans

(PDPs) and produce casework notes for all tenants

• To answer the ‘out of hours phone’ as part of the out of hours rota

Partner Church Empowerment

• To be a strong Christian witness and presence with all you work with
• To keep Partner Church volunteers enthused and equipped for their roles
• To support Partner Church volunteers in fulfilling their roles
• To keep the Partner Church informed and keep the project in the congregation’s prayers

If appropriate to pray with the Partner Church and Partner Church 

Spiritual 

• Devote time in prayer for tenants, Partner Churches and Hope into Action
• Partake and contribute to spiritual events when required (such as away days, church events)
• Contribute to Partner Church newsletters and prayer updates

Administrative & Networking

• Network with other agencies to ensure good working relationships and a positive reputation is built and maintained
• Liaise between organisations to ensure that tenants do not miss crucial appointments
• Manage the assessment and referral process of potential tenants
• Lead the case work for each tenant and attend casework review meetings
• Complete relevant paperwork as you journey alongside tenants and Partner Church volunteers, including monthly outcome reports and quarterly project updates for management meetings
• Make guided decisions around disciplinary measures required for tenants
• Keep relevant paperwork and files up to date and compliant with relevant legislation

Resource Management

• Meet and maintain house occupancy levels and understand house finances
• To ensure spending is in line with budget for each house
• To take opportunities to raise financial support and investment for the project.

General Duties

• To assist with seeking opportunities to raise support for Hope into Action and get new churches

into partnership, including giving presentations and updates at church services and helping raise

awareness of, and support for, Hope into Action

• To attend regular supervision and any relevant training courses, away days, spiritual retreats, skype

meetings and other events as required by your line manager

• To carry out other appropriate duties, in line with the purpose of the job, as may be reasonably

required by your line manager

Terms and conditions.

• The position is for 16 - 20hours a week.
• You will need a flexible and professional approach.
• Occasional evening and weekend work may be required given the vulnerability of some of our tenants.
• The salary is £22,000-£25,000 (pro rata) based on experience
• Most people applying will be a committed Christian who want to be part of our generous community, combining their faith and professional skills to support the resourcing of God’s kingdom in some way
• This post has 25 days of annual leave pro rata in addition to Bank holidays and days between Christmas and New Year.

Please note successful candidates should expect to be appointed at the starting point of the salary scale and consideration will be given to a higher salary depending on the experience of the individual.

Fixed-term contract until March 2021

Full-time, 35 hours p/w

Charing Cross Police Station

Ref code: CSC-192

Are you a proactive, compassionate and engaging individual with a passion for improving the lives of vulnerable children and young people? Then join St Giles Trust as a Custody Suite Caseworker and play a central role on our pioneering ex-offender-led project, SOS, that works across the country in areas affected by London gangs

About St Giles Trust and SOS

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

SOS is a trailblazing project that provides practical and emotional support to young people under 25 who are at risk of gang-related exploitation and violence being held in Metropolitan Police custody suites across London. This offer will be made when the young person is most likely to be reassessing their options having previously been resistant to the offers made through existing agency structures.

About this exciting opportunity

Our Custody Suite Caseworker will focus on engaging young people in designated London police custody suites, before offering practical and emotional support to both them and their families. You will also be expected to produce risk management plans based on assessments, promoting inter-agency collaboration in the assessment and planning process, plus deliver a practical service that includes social and housing support, education, training and employment options and debt advice.

Developing and maintaining strong relationships with police officers, children’s social care, youth offending teams and other local authority services, and liaising closely with St Giles outreach teams are also vital duties.

What we are looking for:

• A track record of engaging positively with young offenders or other vulnerable groups
• Experience of providing support, advice and advocacy and the ability to assess clients’ needs
• Strong communication and IT skills, including proven experience of using Word, Excel and Outlook
• Experience in negotiating with partner agencies to establish links to further the aims of a project
• Excellent interpersonal and relationship-building capabilities

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.

For further information, or to apply, please visit our website.

Closing date: 11pm, 24th October 2019. Interview date:  4th November 2019.

Fixed Term Contract until 31st October 2020

Ref: SCE-191

Are you a driven and compassionate individual with excellent people skills? Do you have the skills and commitment to undertake a role that’s diverse and fast-paced? Then join St Giles Trust as an SOS Caseworker and you will be embarking on a highly rewarding and career-enhancing position.

About us

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

This exciting opportunity is based within SOS, our trailblazing ex-offender-led project that works across the country in areas affected by London gangs. Here, our staff work with both victims and perpetrators of serious youth violence and other gang-related offences and help them to be safe, to move away from offending, and
make positive choices.

About this role

We are currently recruiting for a Caseworker to join the SOS Team. Our successful candidate will provide vital support service to young people who are at risk of involvement in serious youth violence or gang-related activity, including their families who have a connection to the borough’s service provision. This will see you use your experience to assess referred clients, with reference to St Giles Trust assessment practices, and produce support plans and risk management plans based on assessments.

You will also promote inter-agency collaboration in the assessment and planning process, and develop and maintain relationships with both referral and agencies, ensuring a steady flow of appropriate referrals onto the scheme. Closing cases efficiently and positively, plus assisting with providing monitoring information and the evaluation of the project, are also key components of this role.

To secure this great opportunity:

• You must have a proven track record of engaging positively with young offenders or other vulnerable groups, plus providing support, advocacy and the ability to assess clients’ needs
• Possess strong IT skills, including proven experience of using MS Office in a similar work environment
• Have experience in negotiating with partner agencies to establish links to further the aims of a project
• You will be an excellent communicator with impressive interpersonal and negotiation skills
• You will have an understanding of and support for the employment of people with lived experience in support roles, and/or had personal experience of using support services.

In return you can expect a competitive salary and generous leave allowance; staff pensions scheme, flexible working, a mentoring programme, an advice & counselling service, season ticket loan and much more besides.

Please note successful candidates should expect to be appointed at the starting point of the salary scale and consideration will be given to a higher salary depending on the experience of the individual.

Closing date: 11pm, 20th October 2019. Provisional Interview date:  25th October 2019 (if you have been successful for an interview, candidates will be contacted on Monday 21st from midday onwards. First point of contact will be via phone, then email).

The Mental Health Foundation has secured funding from the National Lottery Community Fund for an exciting new project to deliver workshops for families where at least one parent has a diagnosed mental health problem.

We are looking for someone with a professional qualification or significant experience in a field such as social work, psychotherapy/counselling or nursing to lead the family workshops for KidsTime Southwark. The person needs to have excellent group facilitation skills, strong experience of working supportively with families, an understanding of monitoring and evaluation, and the ability to work in keeping with the Foundation’s core values. The post will be based at our London office, with travel to KidsTime sessions at children’s centres in Southwark. 

Fixed Term Contract ending July 2020

Ref: GGF-191

Are you a proactive, efficient and highly organised individual who has personal experience of the Criminal Justice System or has previously worked in the Criminal Justice field? If so, St Giles Trust has an exciting opportunity for a dynamic SOS+ Project Administrative Coordinator to join our team and provide high-quality administrative support service to our pioneering SOS+ Project.

About St Giles Trust and SOS+

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

Our award-winning SOS+ Project was established with the mission of preventing young people becoming involved in gangs and youth violence by equipping them with the tools and support delivered by experts with lived experience. We work with young people in a variety of settings by delivering sessions and workshops in schools, Pupil Referral Units, Community Centres and to Youth Offender Teams (YOTs), while also providing parents and professionals with vital knowledge to help safeguard young people.

About this pivotal role

Our SOS+ Project Administrative Coordinator will be expected to fulfil a broad range of duties, including liaising with partner agencies, schools, and funders, gathering information where required, explaining the SOS+ Project services and attending partnership meetings to report back on progress of projects. You will also coordinate our flagship BRAVE project’s bookings, and oversee the successful delivery of smaller funded SOS+ projects, plus sending pre- and post-evaluation/feedback forms to educational provisions and service users.

Booking travel and accommodation for project staff and responding to information request emails and phone calls about the service are key aspects of this role, as is overseeing the development of new staff and volunteers and supporting the Team Leaders to develop project literature and disseminate information to professionals.

What we are looking for:

• Experience of coordinating activity and liaising professionally with a range of stakeholders
• Proven experience coordinating bookings, managing calendars and providing quality customer service
• Experience in negotiating and networking with partner agencies to establish links to further project aims
• Knowledge of issues faced by our client group, in particular barriers faced by people with lived in experience
• A sound understanding of anti-discriminatory working practices
• The ability to collect, monitor and report on stats and outcomes
• Strong IT skills and the ability to use transport and accommodation booking websites

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.

Please note successful candidates should expect to be appointed at the starting point of the salary scale and consideration will be given to a higher salary depending on the experience of the individual.

For further information, or to apply, please visit our website via the ‘Apply’ button.

Closing date: 11pm, 22nd October 2019. Interview date: 30th & 31st October

Salary: £ 24,368 + 15% enhancement for shift work (£28,023.20)  Status: substantive post  Hours: Approx. 42 hours per week on a rolling rota (working 12.5 hr shifts from approx. 7:00pm until 07:30am) Holidays: 20 Days plus Bank Holidays (or a day in lieu for bank holidays worked)  Life Insurance Gym Membership Based at: Sites across Wigan and Leigh 
 
Responsible to: Emergency Access Intensive Housing Team Manager
 
Accountable to: Queen’s Hall Action on Poverty Trustees
 
Closing Date : 12 Noon 25th October 
 
Interview : w/c 28th October 
 
SUMMARY
 
The Brick is a small charity with big aspirations for people in need within our community. We provide RELIEF, RESTORATION and REFORMATION by offering tailored support, hope, and opportunity to those looking to improve their quality of life. We now are looking for an enthusiastic, proactive and inspirational Activity and Training Co-ordinator to join our team, a believer in the right to equal life chances with a passion to improve lives through collaboration and innovation.
 
JOB PURPOSE 
 
You will support the delivery and growth of the emergency accommodation facilities in Wigan and Leigh and build trusting relationships with those using the provision and key partners. You will effectively and efficiently provide a safe and secure place to stay. An important element in keeping people safe is ensuring that the environment and its cleanliness is maintained. You will identify needs and will liaise with key partners and services who will provide the appropriate support using a person centred approach. You will recruit, train and support volunteers to assist in the Night Shelter delivery model.
The overnight accommodation is part of a community hub model that will offer wrap around care and support to those homeless and most vulnerable in Wigan.  Individuals who stay at the overnight accommodation will be offered an intensive support package by key partners, highlighting agreed actions for sustainable move on.  As an overnight accommodation worker, your knowledge and understanding of those we look to house is critical in forming these holistic actions plans with support agencies. The intelligence you collect on shift will be an integral part of individual action plans used by agencies offering support.

Operationally, you will manage a consistent flow of referrals to the overnight accommodation and manage the complex needs of those using the provision to ensure that throughout their stay they receive a warm welcome and equally a place where they feel safe.  You will create an inclusive environment that promotes independence and build healthy professional relationships between the staff team and encourage and adopt practices to ensure social inclusion for all. Working in an asset based way, you will recognise the strengths, skills and assets of people experiencing homelessness and work hard to build upon these assets, connecting them with their communities. You will work in close partnership with key services based at the hub to ensure every individual is receiving support through key agencies unique to them.
You will be required to share information with relevant partners to allow for continued ongoing engagement. You will play a key role in sharing frontline experience and knowledge with others to contribute to the wider homelessness strategy in Wigan.

Use of a car and full UK driving licence is preferred, as this role includes covering sites located across the borough.