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Healthwatch
Healthwatch was set up in 2013 to champion the rights of health and social care users, and hold the health and social care system to account for how well it engages with the public.
Healthwatch has a remit which covers all publicly funded health and social care services for adults and children.
The Advocacy Project delivers Healthwatch Brent, Healthwatch Westminster and Healthwatch Kensington & Chelsea – three of 152 local Healthwatch organisations. We’re building on the important work that’s been done to date, while bringing new insights from the voices of seldom heard and hard to hear groups.
About the role
In this role you will promote Healthwatch to local residents and stakeholders, and support people to get involved in our work. You’ll be a skilled communicator, comfortable networking and engaging with a diverse range of local residents. This role is primarily based in Westminster, and we’re looking for someone who can understand and relate to the diverse local population.
Your role will involve finding innovative ways to present the information the team gathers to key audiences. This will range from face-to-face conversations with partners and funders through to producing imaginative materials. This includes producing accessible reports and presentations to make sure we can maximise the impact of people’s feedback.
You’ll be responsible for a variety of internal and external communications for the Healthwatch Westminster producing impactful communications across all platforms including our website, social media channels and newsletter. You’ll also produce informative and engaging content for our websites, keeping it fresh and relevant for our diverse audiences.
As well as developing our online presence, you’ll own the Westminster engagement plan. This will involve identifying engagement opportunities, working with the Volunteer Coordinator to ensure we have good coverage at events across the borough, and getting out into the local community to promote our service and hear from local residents.
Working as part of a small team, you’ll be involved in many aspects of the organisation. You’ll need to be flexible, with a ‘can do’ attitude to meet the evolving needs of the service. You will need to work in close collaboration with our other Healthwatch services in Kensington & Chelsea and Brent, and occasionally support communications and engagement in those areas when the need arises.
Key responsibilities
Engagement
î Develop a vibrant engagement plan for Healthwatch Kensington & Chelsea, ensuring that we reach a wide range of residents from different communities, with an emphasis on those most likely to experience poor health outcomes.
î Develop effective relationships with local voluntary organisations and community groups to promote the Healthwatch service and carry out engagement activities and signposting sessions.
î Practice culturally responsive engagement, demonstrating the ability to communicate and effectively interact with people across cultures with diverse protected characteristics, whilst maintaining openness and showing respect to people who have a different social or cultural background to your own.
î Keep abreast of good engagement practice and actively seek out innovative ways to capture and express people’s views/experiences, including engagement techniques appropriate to different audiences.
î Work in partnership with local community groups to support engagement in projects, including coproduction and joint communications.
î Take a lead role in making sure all Healthwatch Kensington & Chelsea activities involve people from all sections of the community, including seldom-heard communities.
î Work closely with the Volunteer Coordinator to ensure that volunteers are able to participate in engagement plans.
Communications
î Create engaging and up-to-date digital media content across all digital channels, including web content, Twitter and Facebook.
î Create regular newsletters and e-bulletins, circulating these to key stakeholders to support engagement.
î Design reports, presentations and stationery templates for the Healthwatch service, making sure all materials keep to the Healthwatch brand guidelines.
î Answer and respond appropriately to calls about the service, seeking guidance from the team where appropriate to give signposting support via phone and email.
î Keep up to date with best practice from Healthwatch England, by reading, attending courses and networking.
î Carry out any other tasks needed for the service to run smoothly, as directed by the Healthwatch Manager.
General responsibilities
î Participate in team meetings, training and organisational development.
î Contribute to monitoring reports.
î Keep to our policies, including health & safety, safeguarding and risk regulations.
î Work to our mission, vision, and values.
î Work flexibly to meet the needs of the service, in line with the changing local and national landscape and carry out other projects and tasks as needed.
Person specification
Essential
î Good understanding of the NHS / social care, in particular the importance of patient voice and engagement for improving and developing services
î Experience of carrying out community engagement
î Experience producing communication materials for a variety of channels and audiences
î Experience of working with diverse communities, particularly in Kensington & Chelsea/ North West London
î Good understanding of health inequality and the role Healthwatch can play in reducing this.
î Excellent interpersonal skills and ability to work effectively with a wide variety of stakeholders ranging from local residents, colleagues, partners, trustees and commissioners.
î Excellent organisational skills, ability to take initiative and plan your own workload.
î Commitment to working within The Advocacy Project and Healthwatch code of conduct, equality and safeguarding policies.
î Willingness to attend further training and to adopt new procedures.
î Willingness to promote Healthwatch and The Advocacy Project in line with our mission, vision and values
Desirable
î Evidence of ongoing personal development and training related to the role.
î Previous experience of working within a Healthwatch service.
î Experience of creating visual content such as digital graphics or video.
Benefits of working for us
We’re committed to providing an empowering, flexible and supportive working environment for all our staff.
Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.
All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.
We are a Disability Confident Committed and Mindful Employer.
We help people speak up and make decisions about their health, wellbeing and social care.



The client requests no contact from agencies or media sales.
£35,560 + Benefits
12 months’ fixed term maternity cover
London, UK (Hybrid – 50% office attendance)
We are looking for a Personal Assistant (PA) to the Chief Executive Officer (CEO), to provide high-quality, confidential, and proactive executive support. You will be responsible for comprehensive diary and inbox management, coordination of meetings and travel, management of expenses, gatekeeping the CEO’s time, and ensuring the CEO is well-prepared through briefing and action tracking.
As PA to the CEO, you will work closely with the Chief of Staff, Briefing Hub Officer, and other relevant colleagues, to ensure the CEO’s meetings are appropriately supported with papers and briefings. You will also liaise with colleagues supporting the Academy of Medical Sciences’ President, to coordinate diaries where CEO and President activity intersects, and will manage sensitive communications with discretion and professionalism.
About the role
Executive, diary & inbox management:
- Provide proactive and complex diary management for the CEO, ensuring effective prioritisation and forward planning.
- Manage the CEO’s inbox, including monitoring correspondence, prioritising and responding where appropriate, and ensuring timely follow-up.
- Screen, triage, and manage incoming enquiries on behalf of the CEO, exercising sound judgement and discretion.
- Draft, prepare, and manage correspondence and documentation as required.
- Maintain accurate and well-organised electronic filing systems for the CEO’s office.
Gatekeeping, briefings & action tracking:
- Act as a gatekeeper to the CEO, balancing access, prioritising meetings, and advising on scheduling trade-offs.
- Work closely with the Chief of Staff, Briefing Hub Officer and colleagues to ensure meetings are appropriately briefed and supported.
- Track key actions arising from meetings attended by the CEO, ensuring follow-up occurs and deadlines are met, without owning delivery.
- Maintain awareness of protocol, managing sensitive communications and stakeholder interactions with discretion.
Meetings, travel & expenses:
- Arrange all travel and accommodation for the CEO, including itineraries and briefing packs.
- Coordinate virtual, hybrid, and in-person meetings, including booking rooms, managing technology (Microsoft Teams), and arranging catering.
- Prepare, submit, and track the CEO’s expenses in line with Academy policies, liaising with the Finance team as required.
Governance & corporate support:
- Provide administrative support to the CEO in relation to governance activity, including meetings involving the Academy’s Council Members, President, and Honorary Officers, as required.
- Liaise with PAs and administrative colleagues supporting the President to coordinate diaries, particularly where joint meetings or shared commitments arise.
- Support the coordination of CEO-related papers, briefings, and follow-up actions arising from senior meetings.
Corporate events & internal coordination:
- Support the planning and delivery of corporate events attended or hosted by the CEO. This could include the Annual General Meeting (AGM), New Fellows’ Admissions Day, named lectures, and other ad hoc events.
- Assist with coordination of all-staff meetings, senior leadership meetings, and cross-Academy activity involving the CEO.
- Provide diary and administrative support for ad hoc cross-Academy projects requiring CEO involvement.
Systems & information management:
- Maintain and update records within the Academy’s Customer Relationship Management (CRM) database (Salesforce), finance software (Iplicit) and other digital systems, as required.
- Support updates to internal systems and website content related to CEO or corporate activity, where appropriate.
Requirements
Skills, experience & abilities:
- Proven experience providing high-level PA or Executive Assistant support to a senior leader.
- Excellent written and verbal communication skills.
- Exceptional organisational skills and attention to detail.
- Confidence working with senior stakeholders and external organisations.
- Ability to manage multiple priorities with discretion and sound judgement.
- Strong IT skills, including Microsoft Office and CRM databases.
- Experience managing senior-level diaries, inboxes, travel, expenses, and briefing coordination.
- Experience in gatekeeping, action tracking, and protocol management.
Personal attributes:
- Highly organised, proactive, and calm under pressure.
- Discreet, trustworthy, and professional.
- Collaborative and confident working with senior colleagues.
- Flexible and adaptable to changing priorities.
- Strong commitment to the Academy’s mission, values, and public benefit.
Benefits
We provide our staff with a comprehensive benefits package outlined as follows:
- Generous pension scheme with flexible contributions – we contribute between 8% - 13% of your gross salary (with employee contributions of 3% - 8%)
- Life assurance at three times your salary
- Hybrid and agile working. 50% office attendance.
- 26 days annual leave, plus Christmas closure days and bank holidays
- Buying and selling leave
- Family-friendly policies including enhanced maternity and paternity leave (subject to a qualifying period)
- Complimentary subscriptions to Headspace and Classpass to support your physical and mental wellbeing
- Support through tailored learning and development
- A range of enhanced benefits become available once you’ve completed your probation period
If you have any questions about this role, please contact the Chief of Staff, Lizzy Benedikz, by email.
For more information and to apply online, please visit our vacancies page.
Closing date: 5.00pm on Monday, 22 June 2026.
Interview date: week commencing 6 July 2026.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Member and Supporter Experience Officer (summer placement)
Team: Member and Supporter Experience
Location: Hybrid (split between home-working and London. London attendance on Tuesdays)
Duration: 3 months (2 July – 6 October)
Interview dates: Interviews will be conducted on a rolling basis while the role remains open due to the quick turnaround required for this position.
*This role sits within a pay grade with a pay range of £25,813 to £33,052, The salary on appointment will be set at the lower end of the pay range, to a maximum of £28,394 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
We will be conducting interviews on a rolling basis as suitable candidates apply, and we are looking for the successful candidate to start from 2 July.
Context and purpose of role
At the Ramblers, we are committed to providing our supporters with the very best experience possible, placing the Member and Supporter Experience Team at the heart of our operations. The team acts as the first line of support for members and supporters, responding to enquiries, managing interactions, and deepening engagement with the Ramblers.
This short-term placement provides hands-on experience in delivering excellent supporter service at the Ramblers. The postholder will support the Member and Supporter Experience team in responding to enquiries, maintaining supporter data, and contributing to improvements in the supporter journey.
Key responsibilities
Supporter Engagement
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Respond to supporter enquiries via phone, letter, email and social media in a timely and professional manner, and with professionalism, empathy and attention to detail.
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Escalate complex, safeguarding and complaint-related enquiries appropriately.
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Listen and respond to the needs of each supporter, understanding their motivations and experiences to foster long-term relationships.
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Acknowledge and thank donations and other payments in a timely and personalised manner.
Payment processing
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Process and manage in-bound financial payments in an accurate and timely manner
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Investigate and resolve any payment issues, liaising with supporters and the payment processor as needed.
Data integrity and CRM Management
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Maintain accurate records of interactions, transactions, comments, and complaints in the CRM system in accordance with data protection and Gift Aid Legislation.
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Support key supporter administration tasks (e.g. welcome pack data send)
Problem-solving and complaints handling
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Investigate and resolve low-level issues or complaints, liaising with other colleagues as required and keep supporters informed throughout the process.
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Handle complex technical enquiries related to our digital tools such as app, website, insight hub, with support from the team.
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Manage feedback and complaints, following established procedure with a focus on turning negative experiences into positive ones.
Volunteer support
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Provide support to office volunteers, ensuring they feel values and supported to carry out their tasks effectively.
Other
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Undertake such other duties as may be reasonably required of the post.
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Engage and proactively develop excellent working relationships across the organisation.
The person
Knowledge, Skills and Experience
Essential:
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A high standard of organisational, interpersonal and communication skills.
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An excellent telephone manner.
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An ability to maintain high levels of accuracy at all times.
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Ability to adapt style, tone and content to provide a tailored service to supporters.
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Ability to show initiative and determination to investigate and solve complex enquiries.
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Excellent time management and organisational skills enabling you to plan and prioritise incoming workloads to SLAs set.
Desirable:
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Experience of working in a busy customer/supporter service environment.
Personal Attributes
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A team player, develop collaborative, strong and effective working relationships.
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Empathetic and patient, with a genuine desire to help members and supporters.
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Positive and professional attitude.
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Proactive and self-motivated with the ability to work independently.
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Adaptable and flexible in a fast-paced environment.
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Strong sense of responsibility and accountability.
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring
We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering
We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible
We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
This is an opportunity to join our dynamic team in delivering Independent Professional Advocacy across our projects in Gwynedd and Anglesey. We can offer up to 37 hours per week but are willing to be flexible as we are seking a number of candidates. .
NWAAA are looking for someone who shares our passion about people's rights, who has a sound understanding of the barriers faced by marginalised groups, along with a good knowledge of care and support services and the laws which underpin those services.
The successful candidates will have excellent communication skills and be able to confidently build relationships with a broad range of people. They will be self-motivated with strong time management and organisational abilities. Above all they will have a commitment to empowering and protecting the rights of vulnerable and disadvantaged individuals.
Prior advocacy experience is not essential but you should have some experience in working with diverse groups of people, other public and/or voluntary sector services, and be confident in networking with different agencies. Specialist Advocacy training will be provided to the right candidate.
The successful candidate will be expected to hybrid-work between office and home bases. There is a travel expectation so access to own transport is essential. Due to the nature of our services and the location we operate in, fluency in Welsh is essential for at least one of the posts we are recruiting for.
All posts are subject to continued funding.
The post is subject to an Enhanced DBS Check.
This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn.
You should complete the attcahed application form. Applications must be completed in full and you shoudl referr to teh attched Job Descriotion and Person Specification to outline why your skills, knowledge and abilities meet the neds of the post.
To provide a truly independent advocacy service that empowers individuals to have their voices heard, their rights upheld, and their choices respected
The client requests no contact from agencies or media sales.
The Hepatitis C Trust runs national peer-led projects using lived experience of drug use and hepatitis C to educate service users and staff in drug, alcohol, homeless and allied services, to increase hepatitis C awareness, and access to testing and treatment for people living with hepatitis C.
We’re looking for a passionate and skilled Peer Lead with strong communication and organisational skills, particularly someone with experience working with marginalised communities and supporting volunteers. We particularly encourage applications from people with lived or living experience of drug use and hepatitis C.
As part of our Birmingham and West Midlands Follow Me peer project, the role involves close working with hepatitis C clinical teams, recruiting and supporting volunteers, delivering workshops, coordinating testing, delivering harm reduction interventions ensuring that service users are referred and supported through hepatitis C treatment and care. Extensive travel is required, and applicants must have a clean driving license and their own vehicle.
The organisation offers benefits such as generous leave entitlements, extensive training opportunities including a generous annual training allowance, a pension scheme, and employee support programs including financial and wellbeing advice.
(we would welcome part time and/or job share for this application)
The Hepatitis C Trust is a charity dedicated to eliminating hepatitis C in the UK by 2030.


The client requests no contact from agencies or media sales.
Are you passionate about reducing health inequalities and supporting some of the most marginalised people in our communities?
The Hepatitis C Trust is recruiting a Harm Reduction Outreach Worker to join our innovative mobile outreach service across Birmingham. Working alongside peer workers and healthcare professionals, you will engage with people who use drugs, people experiencing homelessness, and others at risk of drug-related harm, helping them access harm reduction support, healthcare, testing, treatment, and wider services.
About the role
You will:
- Deliver harm reduction interventions and needle and syringe provision
- Distribute naloxone and provide overdose awareness support
- Promote hepatitis C, hepatitis B and HIV testing
- Build trusted, non-judgemental relationships with service users
- Provide trauma-informed support and practical guidance
- Facilitate referrals into treatment, healthcare, housing and community services
- Work closely with local partners to improve access to care
About you
You will have:
- Experience working with vulnerable or marginalised communities
- Knowledge of harm reduction and substance use issues
- Excellent communication and relationship-building skills
- A compassionate, person-centred and non-judgemental approach
- A commitment to equality, inclusion and reducing stigma
- A full UK driving licence
Lived experience of substance use and/or recovery and experience of outreach or peer support work are welcomed.
Why join us?
The Hepatitis C Trust is a national, patient-led charity committed to eliminating hepatitis C and improving access to harm reduction services across the UK. We are proud to be a Living Wage Employer and are committed to equality, diversity and inclusion.
(we would welcome part time and/or job share for this application)
If you’re ready to make a real difference in Birmingham’s communities, we’d love to hear from you.
The Hepatitis C Trust is a charity dedicated to eliminating hepatitis C in the UK by 2030.


The client requests no contact from agencies or media sales.
Job Title: Domestic Abuse Safe Accomodation Outreach Worker
Location: Warwickshire
Salary: £26,701.36 per annum
Contract type: Full Time, Permanent
Hours: 37.5 hours per week. As part of this role, you will be required to participate in our local Warwickshire domestic abuse helpline, on a rota basis. This requires covering a later shift from 12:30 – 20:30, approximately twice per month
This is an opportunity to join Refuge as a Domestic Abuse Safe Accommodation Outreach Worker to provide high quality practical and emotional support to survivors of domestic violence and their children living within Warwickshire.
The post holder will inform the survivor on the options and support available, empowering the survivor to make decisions and achieve their goals to increase their safety, confidence and independence.
The role involves working with a range of statutory and non-statutory agencies to advocate on behalf of survivors and promote access to services to meet their needs.
The Safe Accommodation Outreach Worker will be co-located within housing teams in Warwickshire to strengthen multi-agency working and improve access to safe accommodation for survivors. The post holder will build effective working relationships with housing colleagues, provide specialist domestic abuse advice and support, and attend monthly housing meetings to share information, identify barriers, and support coordinated responses for survivors and their children.
As part of this role, you will be required to participate in our local Warwickshire domestic abuse helpline, on a rota basis. This requires covering a later shift from 12:30 – 20:30, approximately twice per month.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 8 July 2026
Interview Date: 17 July 2026
The client requests no contact from agencies or media sales.
About the Role
In this exciting and varied role, you will play a key part in delivering the College’s education and events strategy. With over 70 events each year, ranging from online learning sessions to major conferences, you will be at the heart of ensuring delegates, speakers and partners have an outstanding experience.
You will become an expert in our event processes and systems, supporting smooth operations from first enquiry through to post‑event reporting. This is a fantastic opportunity for someone looking to develop their career in events, with hands‑on experience across administration, logistics, customer service and marketing.
Key tasks and responsibilities include (but are not limited to):
· First point of contact for event delegates, handling queries by email and phone with professionalism and warmth.
· Assist with day‑to‑day administration and preparation of event materials such as sign‑in sheets, name badges and speaker bios.
· Support venue research and sourcing and maintain organised team filing systems.
· Attend and support events, online and in‑person, including set‑up, registration, delegate support and pack‑down.
· Help promote events through email campaigns, website updates, social media and external event listings.
About You
You bring a strong interest in event management, paired with excellent written and verbal communication skills and a confident, customer‑focused approach. Highly organised and able to prioritise, multitask and work independently in a busy environment, you also demonstrate solid IT capability, including MS Office and working with databases. Your proactive, solutions‑driven mindset, attention to detail and willingness to travel occasionally make you well‑suited to supporting a wide range of event activities.
The Package
This is a full-time, permanent position with a competitive employee benefits package, which includes (but is not limited to):
· 26 days of annual leave, plus bank holiday
· 1 additional paid day of leave for the purpose of celebrating your birthday
· Healthcare support through Benenden Health
· Up to 12% pension contribution
· Hybrid and flexible working
· Wellbeing hour once a week
· Cycle to work and employee discounts schemes
· Training and development opportunities
· Access to Mental Health First Aiders and Employee Assistance Programmes
About the College
The Royal College of Anaesthetists (RCoA) is the professional body responsible for the specialty throughout the UK. We are the third largest medical royal college in the UK by membership. With a combined membership of more than 24,000 Fellows and Members, we ensure the quality of patient care by safeguarding standards in the three specialties of anaesthesia, intensive care and pain medicine.
At RCoA equality, diversity and inclusion is an integral part of our culture so it is important to us that this is reflected in everything that we do. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status, or parental responsibilities to ensure we actively embrace an inclusive and representative culture that encourages, supports and celebrates our differences.
Unfortunately, due to the volume of applications, we are unable to provide detailed feedback to candidates on their application. Only short-listed applicants will be contacted after the closing date. Please note that the closing date is subject to change.
How to Apply
Along with a copy of your CV, please provide a short statement (up to 500 words), highlighting three key skills from the job description and how your experience aligns with them.
If you believe that you are the right person for this role, please submit your application by Sunday 28th June.
Please note that the closing date is subject to change, depending on the success of the recruitment process.
Applicants must reside and have the right to work in the UK. No agencies please.
Along with a copy of your CV, please provide a short statement (up to 500 words), highlighting three key skills from the job description and how your experience aligns with them.
The client requests no contact from agencies or media sales.
Assistant Shop Manager
Reporting to: Shop Manager
£26,848 - £28,492
37.5 hours per week
Huyton, Liverpool
We are looking for a passionate, ambitious Assistant Charity Shop Manager to join our team to help manage one of our successful charity shops.
As an Assistant Shop Manager for Alder Hey Children’s Charity, you will work alongside the Shop Manager to deliver sales, Gift Aid and profit targets to generate income for our charity. You will support the Shop Manager by leading and developing a diverse shop team, including volunteers, always demonstrating our Charity Values of:
- Courage
- Together
- Passion
- Magic
The Assistant Shop Manager will be an integral part of the wider Charity team.
You will play a vital role in supporting the Shop Manager to lead, motivate, and develop a team of dedicated employees and volunteers, fostering strong community engagement and maximising the shop’s impact. This includes encouraging and harnessing the gifts of time from volunteers, goods from donors, and income from customers. As a visible and active ambassador for Alder Hey Children’s Charity on the high street, you will ensure the shop reflects the Charity’s values and purpose in all that it does. You will also support and assist with van collections and deliveries, to ensure the smooth and efficient transport of donated goods, while representing the Charity with enthusiasm and professionalism.
Income generation
- Work with the Shop Manager to maximise sales and profits ensuring weekly targets are met.
- Support the team to maximise income from Gift Aid on donated products.
- Support the team to maximise income via our online platforms.
- Support van deliveries and collections, including arranging schedules and assisting on the van when required to meet operational needs and support the team.
- Work with the wider Charity team to promote and support fundraising activities and events.
- Explore ways to maximise sales via events, donation drives, pop-up shops etc.
- Cash up the till at the end of shift and ensure banking documents are completed. Investigate any discrepancies and report them to the Manager.
- Support with ensuring the money is ready and accessible for cash collection.
- Open and close the shop at the appropriate times.
Volunteers
- Support and management of a team of volunteers.
- Proactively recruit, manage and retain a diverse team of volunteers, utilise their skill sets and motivate them to deliver great customer service and perform tasks in-line with charity standards.
- Maximise the shop’s opening hours and ensure the shop is open and managed by the shop team in the absence of the Shop Manager.
- Help to provide and support ongoing training and development for volunteers.
- Work and treat employees, volunteers and stakeholders in accordance with the Charity’s values.
Health & Safety (in conjunction with Shop Manager)
- Ensure the shop adheres to Retail Health and Safety regulations.
- Implement good Health and Safety practices to help protect employees, volunteers, and customers.
- Help to ensure employees and volunteers are trained in manual handling.
- Help maintain the cleanliness of the shop and behind the scenes areas.
Stock Control (in conjunction with Shop Manager)
- Ensure continuous, sufficient levels of high-quality stock.
- Be responsible for deliveries and stock controls.
- Ensure stock is appropriate to the business and priced accordingly.
- Maintain a rigorous process of stock rotation, ensuring rotation within expiry dates.
- Ensure visual merchandising is a high priority, with products featured prominently in window displays.
Customer Service
- Be professional, patient and have a ‘people-first’ approach to customer services.
- Be committed to the principles of equality, diversity, and collaborative working.
- Set high standards of cleanliness, display and merchandising.
- Establish quality standards, consumer safety and ensuring continuity.
- Play a key role in enabling the shop to represent the Charity’s values.
Other Duties
- Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
Any other reasonable duties as required by your line manager.
The client requests no contact from agencies or media sales.
Shop Manager
Reporting to: Retail Support Manager
£27,941 - £30,840
37.5 hours per week
Huyton, Liverpool
As a Shop Manager for Alder Hey Children’s Charity, you will deliver sales, Gift Aid and profit targets to generate income for our charity. You will empower and lead a diverse shop team, including volunteers, always demonstrating our Charity Values of:
- Courage
- Together
- Passion
- Magic
The Shop Manager will be an integral part of the wider Charity team.
Income Generation
- Accountable for the shop’s performance in relation to all sales targets and Gift Aid targets and KPI’s. Ensuring that the results are communicated to the shop team and that all staff and volunteers are aware of, understand and are working to meet/exceed the agreed targets and KPI’s.
- Actively drive stock generation through community engagement and donor relationships
- Ensure maximum stock availability through effective stock control and shop replenishment.
- Continually review the rotation, quality, and replenishment of stock in order to maximise sales.
- Achieve the optimum price point for all stock items and promotional merchandise for seasonal and window themes, following the principles of Alder Hey Children’s Charity price guidelines.
- Provide direction and support to shop staff to actively promote Gift Aid in order to maximise contributions from donations.
- Identify local market and business development opportunities for performance improvement.
- Explore ways to maximise sales via events, donation drives, pop-up shops etc.
- Support the team to maximise income via our online platforms.
- Make commercial decisions to drive profitability of the shop.
- Present and maintain the highest standards of shop merchandising and visual layout.
- Support van deliveries and collections, including arranging schedules and assisting on the van when required to meet operational needs and support the team.
- Prepare and complete all shop administration inclusive of cash handling and banking functions to the highest standard, accurately and on time, always adhering to Policies and Procedures.
- Plan and organise daily workload throughout the shop in a way that ensures efficiency.
- Maintain an appropriate income/expense budget e.g., petty cash in accordance with the set targets to maximise the profitability of the shop.
- Seek, utilise and analyse management information including EPOS data to manage shop performance, seizing opportunities for improvement.
- Work with the wider Charity team to promote and support fundraising activities and events.
Staffing and Volunteers
- Create an inclusive environment where staff, volunteers and customers are treated with dignity, respect and fairness
- Line management of Assistant Shop Manager and team of volunteers.
- Proactively recruit, manage and retain a diverse team of volunteers, utilise their skill sets and motivate them to deliver great customer service and perform tasks in-line with charity standards.
- Maximise the shop’s opening hours and ensure the shop is open and managed by the shop team in the managers absence.
- Accountable for planning the shop rota, including both shop staff and volunteers to ensure cover at all times.
- Ensures that the new staff members and volunteers are provided with the appropriate induction process and training for their role.
- Provide and support ongoing training and development.
- Train and develop shop staff and volunteers in customer service standards, operating standards and retailing skills.
- To work and treat staff and stakeholders in accordance with the Charity’s values
- Ensure all Security, Health and Safety policies and procedures are adhered to in order to provide a safe and secure shop environment for staff, volunteers, customers and charity assets.
- Provide regular and relevant training for staff and volunteers in Health and Safety, maintain legal compliance at all times.
Customer Service
- Be passionate about delivering the highest level of shop standards, cleanliness, display and merchandising.
- Exceed customer expectations by providing excellent quality service.
- Seek out new opportunities to make a real difference our customers experience.
- Make a positive impact within the local community.
- Play a key role in enabling the shop to represent the Charity’s values
Other Duties
- Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
- Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to the team’s development and working collaboratively with colleagues and volunteers. Attend and support events run by the fundraising teams where required.
Any other reasonable duties as required by your line manager.
The client requests no contact from agencies or media sales.
Grade: NJC Point 19 - £32,061 per annum
Hours: 37.5 hrs per week (excluding breaks)
Days: To be worked over 5 days
Contract: Fixed Term 12 months (subject to the successful completion of a 6-month probationary period)
Responsible to: Programme Manager (Wellbeing Matters)
Place of work: Salford CVS’ offices in Eccles, Salford, M30 0FN
WorkWell Community Connector (Social Prescribing Link Worker)
WorkWell Salford helps people with health conditions stay in or return to work by connecting them to local health, wellbeing, and employment support. As a Community Connector, you will work with the Wellbeing Matters team to support people referred by Primary Care and other local partners. You will meet with individuals, find out what matters to them, and link them to community activities, volunteering, and support that can improve their wellbeing, confidence, and independence.
You will also work with the wider WorkWell and Wellbeing Matters teams to share insights and support the local network of community groups. This includes promoting WorkWell services, identifying people who could benefit, and supporting employment and training opportunities. Full training and ongoing professional development will be provided, and you will be part of a collaborative team helping Salford residents connect with the right support.
The Benefits of Working for Salford CVS
- 28 days’ holiday - rising to 30 days (after five years), plus Bank Holidays (pro rata for part-time)
- Enhanced company sick and maternity pay, subject to terms and conditions of service
- Pension scheme - with 7% employer contribution (and 1% mandatory employee contribution)
- Cycle to Work scheme
- Membership of the Hospital Saturday Fund via an employer subsidised scheme (optional and non-contractual)
- RHS family membership (optional and non-contractual)
- Development opportunities - we support and encourage our staff to progress in their careers (including formal training)
- A supportive working culture - we respect and support one another to do the best we can
For more information and to apply, visit our website via the ‘apply’ button.
Closing date: 12 noon, Monday 29th June 2026
Interview date: Friday 17th July 2026
Job description
Emmaus Greenwich is a unique charity that offers a home, work and individual support to people who have experienced homelessness and social exclusion. We don’t just give people a bed for the night; we offer a home, work opportunities and a sense of belonging.
At the heart of Emmaus Greenwich is our companions. Companion is the name given to those who live in an Emmaus community and contributes to the social enterprise, where they support themselves and one another. Living in a stable environment with the opportunity of work and individually tailored support helps our companions to regain lost self-esteem and the confidence needed to get back on their feet.
Some of the things that we are looking for in our Finance Assistance:
- Confident in processing financial transactions with essential experience using QuickBooks
- Setting up and making electronic payments
- Detail-oriented with strong organisational and communication skills
- Reliable, consistent, and methodical in your approach
- The ability to work independently after initial training
- Comfortable working under pressure and in a people-facing environment, with strong customer service and problem-solving skills.
Key Responsibilities:
- Process invoices, expenses, and payments promptly using QuickBooks and other systems
- Maintain accurate financial records, reconcile bank accounts, and manage supplier and customer accounts
- Set up and process electronic payments
- Handle income, donations, payroll inputs, HMRC payments, and credit control
- Provide first-line finance and administrative support across the organisation
- Prepare financial reports, support audits, and ensure adherence to financial procedures
- Assist with small projects and contribute to improving finance processes
So, if you hold optimism for change, advocate for social justice, have in-depth understanding of financial processes and have a positive “can do” attitude, we would love to hear from you. You will be joining a friendly and enthusiastic team who are passionate about what they do.
To apply for this role please complete the application form. Please note that we are unable to offer visa sponsorship.
Application Instructions
Please send a copy of the CV and complete application form.
Emmaus Greenwich supports people to move on from homelessness



Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Outrunners are recruiting a Youth Practitioner to deliver our Schools Programme, in collaboration with Nike!
Job Description
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Job title: Youth Practitioner (Sessional)
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Location: East London - Newham, Hackney, Tower Hamlets
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Salary: £15-£17 p/h
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Hours: Up to 15 hours a week with the potential for more. Core hours: 10am-8pm, must be available evenings and occasional weekends
Who are we?
The Outrunners are a running charity based in Hackney, on a mission to empower young people through movement. Backed by an incredible crew of volunteers and partner brands like Nike and Moju, we help young people in East London to build confidence, wellbeing, health and leadership skills.
We deliver free, fun, sociable, youth‑led running and movement sessions for 8–18 year olds every week - during term time and holidays. But we’re about more than just running. We also create spaces for young people to explore creativity and culture, go on exciting trips, access wraparound wellbeing support, and develop the skills and opportunities they need to shape the futures they want.
Over the past five years, we’ve supported thousands of young people and helped push greater diversity within the running world.
Last year we launched an exciting partnership with Nike’s Social and Community Impact team. As a Youth Practitioner, you’ll deliver our programmes across schools in East London, aiming to engage more young people in movement and running.
What do we want?
We are looking for a new sessional Youth Practitioner to work alongside the Youth Programme team to develop and deliver our Nike-funded schools programme across East London.
You need to be passionate about getting young people moving, in particular girls and young women, and believe in the power of excellent youth work. You'll have a good understanding of the barriers and challenges faced by young people living in East London.
What you’ll be working on:
Supporting our movement programmes
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You’ll deliver fun and engaging sessions in schools to young people aged 11-18, alongside teachers and other coaches.
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You’ll work with the Youth Programme Lead and other Youth Practitioners to design movement programmes, with a focus on running and movement whilst also bringing other sports, games and wellness activities.
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You’ll support the development of our programmes targeted at 8-18 year olds outside of schools.
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You’ll undertake administration tasks such as planning sessions, ensuring evaluation forms are completed and uploading data to our database.
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You’ll complete any other business required by management and pitch in to help with other tasks at busy times during the year.
Working with young people and their families
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You’ll develop and maintain relationships with young people and parents.
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You’ll support young people's attendance at approximately 5 races per year (weekends)
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You’ll work with the Youth Programme Team to plan and deliver activities over half-term and summer holidays.
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You’ll ensure safeguarding procedures are upheld for all young people.
Does this sound like you?
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A positive attitude, with lots of energy and enthusiasm and a passion for working with young people
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Someone who enjoys movement/running and sees the importance of encouraging young people out of their comfort zone
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A natural people-person with a high level of empathy, able to make people feel valued, respected and heard
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Reliable with patience, professionalism and an understanding of the importance of confidentiality
This job is for you if:
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You have experience of working with young people and their families
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You have experience delivering youth programmes targeted at young people with proven successful outputs
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You have relevant youth work experience/a relevant youth work qualification
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You have a working understanding of safeguarding children and young people and how to maintain appropriate professional boundaries
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You have a commitment to, and working understanding of, equality and diversity, with the ability to work in culturally diverse communities, as well as a readiness to challenge discriminatory behaviour
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You have excellent communication, time management and organisational skills with the ability to prioritise and multitask
Desirable:
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Experience working in schools
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Experience working with young people in sports and fitness
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Youth work or fitness qualification
What’s in it for you?
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Working alongside aspirational brands such as Nike
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The chance to attend exclusive, exciting events with our brand partners, Nike and MOJU
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Learning and development opportunities to fit your aspirations, including with some of our partners
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Nike-branded kit provided for work, upon passing your probationary
We strongly encourage women from ethnically diverse backgrounds to apply for this role since the project is aimed at ethnically diverse young women. Even if you feel you don’t meet all the criteria, please still apply as we want to hear from a diverse range of people.
The successful applicant will need to be subject to a background enhanced disclosure check by the Disclosure and Barring Services (DBS) before any appointment can be confirmed.
Interested? Here’s how to apply!
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Upload a copy of your CV, and a covering letter explaining why you would like the role, and how you meet the requirements listed in the job description. The covering letter should be no longer than two A4 pages.
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If you meet our requirements, we will contact you for an interview after the closing date.
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If you are not contacted within a month of submitting your application, on this occasion you have been unsuccessful. We will keep your details on file for any other suitable vacancies.
Please submit your application by 11.59pm on Wednesday 8th July 2026.
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
Coram Family Lives is part of the Coram group.
About the role
We are looking for an experienced, passionate and motivated SEND Family Support Coordinator to join our Carers Support Service in Milton Keynes to play a vital role in supporting unpaid carers who look after children and adults with SEND (Special Educational Needs and Disabilities) and learning difficulties by reducing isolation, building resilience, and helping carers feel supported, connected, and empowered.
As a Family Support Coordinator, you will:
- Provide online and community-based individual and group support to Carers supporting children and adults with SEND and learning difficulties
- Develop themed based peer support groups, workshops, and community-based activities
- Help reduce social isolation by building strong support networks among carers
- Work collaboratively with Carers to identify needs and provide practical and emotional support
- Recruit, train, and support a team of volunteers to deliver community-based support
- Encourage Carers’ engagement and participation within the local community
- Build partnerships with local services and stakeholders to strengthen support pathways
- Work alongside our partner TalkBack and the MK Carers Hub organisations to share
Educated to NVQ Level 3 or above in social work, health, education, or equivalent experience is essential. Experience of working with individuals and/or families with SEND and learning disabilities is desirable.
The salary for 21 hours per week is £15,910.49 per annum.
To apply for this role, please click on the apply now to complete the application.
Closing Date: Monday 29th June 2026
Interview Date: Week of 6th July 2026
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Vacancy
Care Support Worker – Help People Live Their Best Lives Every Day
Do you love making a difference? Are you the kind of person who brings warmth, energy, and compassion wherever you go? As a Care Support Worker at Peabody, you’ll be a vital part of someone’s journey—helping them live independently, confidently, and joyfully.
Whether it’s supporting with daily routines, encouraging hobbies, or simply being a kind presence, you’ll help people feel safe, heard, and empowered. This is a role where your care truly counts—and where every day brings new opportunities to brighten someone’s life.
What You’ll Do
- Support people with personal care, health needs, and daily living tasks
- Help individuals express themselves and make choices that matter to them
- Encourage hobbies, interests, and community activities
- Build strong relationships with families, friends, and professionals
- Keep homes safe, clean, and comfortable
- Work flexibly across services - including evenings, weekends, and overnight shifts
- Maintain accurate records and contribute to reviews and team meetings
- Promote health, safety, and uphold quality standards
What You’ll Need
- A kind heart and a compassionate mindset
- A sense of humour and a resilient attitude
- Great communication skills and a team spirit
- A full, clean UK manual driving licence – essential for this role
- Willingness to work flexibly, including unsociable hours
- Respect for diversity and individual needs
- Ability to maintain accurate records and meet deadlines
- A satisfactory DBS check
- Experience in care or support (voluntary or paid) – desirable but not essential
- Care Certificate or NVQ Level 2 in Health & Social Care – desirable but not essential
Why Join Us?
When you join Peabody, you’re joining a team guided by our values:
Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.
We believe in creating a workplace where everyone feels supported, included, and empowered.
What We Offer
- 25 days annual leave, plus bank holidays
- Two paid volunteering days each year
- Flexible benefits scheme and discount portal
- Life assurance at 4x your salary
- Up to 10% pension contribution
- Paid training and development opportunities
- Employee assistance programme
- Staff recognition schemes
Please Read Before Applying
This role follows a 24/7 working pattern, which includes overnight shifts, weekends, and bank holidays. You’ll need to be flexible and ready to support people when they need you most.
Monday to Sunday - 5 days out of 7 - 24/7 Shared Rota - Waking Nights
If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you.
Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.
Closing date: 02 July 2026
Interviews will be ongoing and will be no later than Friday 10th July 2026.


