Jobs in Kingston Upon Thames
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Location: Hybrid working: a combination of working from home and being based at Rising Sun Offices in Canterbury
Responsible to: Head of Adult Services
Probation Period: 6 months
Benefits: 25 days holiday pro rata, bank holidays, plus 3% matched pension contribution, employee health cash plan and discounts scheme
Please note: This post is restricted to women under schedule 9, Part 1, Equalities Act 2010.
OVERVIEW
Rising Sun Domestic Violence and Abuse Service (the Rising Sun) is an independent charity in Kent working to prevent domestic abuse and improve the lives of survivors and their children suffering from its effects. We have an ambitious vision for a world in which women and children live free from actual or threatened domestic abuse and all forms of violence.
Our team provide a range of services to adults and children who’ve experienced domestic abuse. We understand the impact of domestic abuse on survivors and so we listen to individual needs and respond in a trauma informed way. We provide one-to-one support and also deliver therapeutically informed group programmes to help survivors to recognise healthy/unhealthy behaviours in relationships and to understand the impact of domestic abuse. Bringing survivors together validates experiences and enables them to draw strength from one another.
We are looking for a creative and proactive individual who has experience of supporting survivors of domestic abuse. Working with survivors of domestic abuse as an outreach worker, you will play a crucial role in advocacy, risk assessment, safety planning and empowerment.
As part of our passionate and committed team of approximately 45 staff, our aspiration is that you will thrive and develop in this varied role. You will be contributing to the invaluable work of the Rising Sun and making a lasting difference to the lives of those who are impacted by domestic abuse.
JOB PURPOSE
- To provide practical and emotional support to survivors of domestic abuse, including crisis intervention, risk assessment and safety planning.
- To develop individual support plans, which address the risk of harm and offer information, advocacy, advice and signposting to survivors, underpinned by individual risk and need.
- To empower survivors, thereby increasing self- esteem, reducing isolation and helping survivors to keep safe.
- To provide survivors with information relating to their rights and ensuring survivors are empowered to make decisions based on their options.
- To work in collaboration with the adult team and wider Rising Sun team to support other programmes delivered within the organisation.
MAIN DUTIES AND RESPONSIBILITIES
Service delivery
- Work as part of a team providing high quality support, advice, advocacy and information to survivors of domestic abuse.
- Manage a caseload in accordance with organisational policies and procedures and adhere to confidentiality.
- Work in a needs led way with a specific focus on a trauma informed approach, which recognises domestic abuse and its impact.
- Work holistically with survivors, recognising individual needs, and help survivors to recognise and build on their strengths and abilities to build self-esteem and resilience.
- Offer support face to face or remotely, via phone or video call, depending on the needs of the survivor and current guidance around social distancing.
- Attend regular supervision and appraisals with line-manager.
- Work effectively in partnership with other agencies and refer on appropriately, dependant on need and risk. This may include referral to specialist agencies, to other specialist DVA services or other external processes (for example MARAC).
- Assess risk to individuals on a regular basis using the DASH risk indicator checklist.
- Work with survivors to develop tailored support plans with a focus on reducing the risk of harm, increasing their personal safety (and that of any children) and responding to their individual needs.
- Support survivors to be able to identify and manage the risks to themselves and their children
- Provide information to survivors in relation to their options, including guidance in relation to their housing, legal and welfare rights and advocate on their behalf as required.
- Encourage service users’ participation in service development, continuous improvement and feedback exercised.
- Represent the Rising Sun at relevant community meetings and forums.
- Support Rising Sun’s community services including our One Stop Shop drop in service and group programmes.
- Maintain up to date and accurate records and ensure, reports and evaluations are completed as required.
- Work as part of a team, supporting colleagues and building positive working-relationships with team members.
- Contribute to wider team meetings and discussions to share learning and feed into organisational developments.
- Be willing and available to work some evenings and weekends as required to support wider team activities such as representing Rising Sun at events (time off in lieu can be taken by arrangement with your line manager).
General
- At all times work professionally and to a high standard, setting an example to the wider team and external partners.
- A good knowledge and understanding of using IT programmes such as Word and Excel.
- Complete administrative tasks and ensure paperwork and evaluations are kept up to date.
- Demonstrate a commitment to continued professional development, being responsible for personal learning and keeping up to date on research, relevant legislation, policy and practice, and other literature relevant to the role.
- At all times protect the safety and security of the Rising Sun, service users, staff, volunteers and buildings, and the confidentiality of records and other information.
- Uphold the rights of women, children and young people who have experienced domestic abuse, and proactively assess the gender specific, trauma informed needs and the safety of children and women to ensure that any risks/needs identified are addressed, having full regard to Rising Sun Safeguarding Children policy and Safeguarding Adults policy.
- Be proactive and solution focussed while paying attention to detail.
- Participate in supervision, training and meetings as required.
- Ensure the effective implementation of Rising Sun’s policies and procedures and uphold the core values of the Rising Sun.
- Work across teams and undertake such other duties, appropriate to the grade and nature of the work, as may reasonably be expected.
This job description sets out the duties of the post at the time when it was drawn up and will be reviewed from time to time. Duties may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post.
PERSON SPECIFICATION
Knowledge and Qualifications
- An accredited VAWG/domestic abuse qualification, e.g. IDVA / DAPA (Desirable).
- Good understanding of the impact of domestic violence and trauma on survivors, children and young people, families and communities.
- Knowledge of issues affecting survivors, and an understanding of the barriers they may face in accessing support.
- Thorough knowledge of safeguarding practice, procedures and legislation.
- Good understanding of the operation of the agencies working together to support survivors such as social services, police etc.
Experience
- Experience of working with survivors affected by domestic and sexual abuse.
- Experience of managing own case load, working under pressure and prioritising workload.
- Experience of risk assessment and management, and safety planning.
- Experience of multi-agency partnership work.
- Experience of facilitating group programmes. (Desirable)
- Experience of working for a charity or not for profit organisation. (Desirable)
Skills
- Excellent listening, written and verbal communication skills.
- Non-judgemental and non-directive approach to empowering survivors along with the ability to understand the individual needs of clients.
- Effective crisis management, negotiation, advocacy and interpersonal skills.
- Ability to work well within a team and responsibly on own initiative.
- Good task management skills and the ability to work effectively under pressure and to deadlines.
- Good data collection, monitoring and IT skills, including word processing and using databases and Excel spreadsheets.
General
- Able to work co-operatively with colleagues, statutory and non-statutory agencies.
- Able to set clear boundaries and a willingness to accept line management and make effective use of clinical supervision.
- A good understanding of the importance of confidentiality, safe practice and health and safety procedures.
- A good understanding of cultural issues, and commitment to anti-discriminatory practice and equal opportunities.
- A firm commitment to women, children’s and young people’s rights and to work within Rising Sun framework and its core values.
- Able to travel independently across East Kent to meet survivors and attend meetings.
- Willingness to carry out the policies and procedures of the Rising Sun and to work to agreed guidelines and codes of conduct.
Equal Opportunities Statement
Rising Sun is an equal opportunities employer. We recognise intersecting identities, and value what having a diverse team brings, both in terms of effectively responding to client needs, and engaging with each other at work. We encourage applicants from all sections of the community; especially from minority groups/groups with a protected characteristic such as B.A.M.E., who are currently underrepresented at Rising Sun. We are disability-friendly, and flexible working is available in the majority of roles. We strive to offer accommodations to all applicants who need them.
Our vision is a world in which all women and children live free from actual or threatened domestic abuse and all forms of violence.
The client requests no contact from agencies or media sales.
Job Description
PROGRAMME DELIVERY
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Programme Delivery: Plan and deliver activities, opportunities and events for young people in line with programme objectives, processes and guidance.
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Programme Content: support and contribute to the development/review of programme content, resources and communications such as newsletters.
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Impact and evaluation: Support the collection of monitoring and evaluation data, facilitating evaluation activities within training sessions and events as required; contribute to ongoing processes of programme learning and review as a member of the delivery team.
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EDI: Work with the Programme Manager to ensure that Equality, Diversity, and Inclusion are embedded in the process of programme development and curriculum design, including learning styles and accessibility.
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Youth engagement and insight: Collect and process feedback from schools and young people
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Safeguarding: Uphold safeguarding and child protection policy and procedure throughout, including reporting safeguarding concerns and disclosures to DSL and uploading to MyConcern.
PROGRAMME ADMINISTRATION
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Stakeholder engagement: Manage day to day relationships with programme participants and external organisations/individuals supporting delivery, including managing the main anti-bullying inbox
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Finance: Ensure personal or participants' expenses are submitted on time and in line with expense policies and TDA financial procedures
PERSON SPECIFICATION
SKILLS
• Excellent IT skills, confident in the use of Microsoft Office (especially Outlook, Word and Excel)
• Excellent customer support skills and telephone manner
• Ability to write for different audiences
• Ability to work independently and effectively as part of a team
• Excellent organisation skills and ability to learn quickly
• Excellent time management and attention to detail
• Able to maintain confidentiality and to share information appropriately and professionally
• Problem solving skills and ability to trouble-shoot quickly
• Commitment to and ability to inspire commitment to The Diana Award’s vision, values and mission
EXPERIENCE / KNOWLEDGE_
• Experience of providing administrative support within a busy and high performing team
• Demonstrable experience of organising and prioritising a demanding workload to meet deadlines
• Experience of working effectively within a team and the ability to build good working relationships with others
• Experience of working with a customer relationship management tool, preferably Salesforce (desirable)
• Experience working with schools in an administrative function (desirable)
• Commitment to and ability to inspire commitment to The Diana Award’s vision, values and mission
• A commitment to follow The Diana Award’s Safeguarding Policy and processes at all times
This is role is a fixed-term contract to the end of 2024, and will be contractually based from our London office.
The successful candidate must have the right to work in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Young People Support Worker - West London (Ealing)
£29,750 to £31,401 per annum depending on experience
Full time 40 or part time 20 hours per week
Monday to Friday with some evening and weekend work as required to meet the needs of the young people
Location: Ealing (W13)
About the Role
As a Support Worker you will have the opportunity of developing authentic relationships with residents, you will also have responsibility for making sure our residents are safe, providing support, liaison with other professionals and completion of support documents to record information.
This particular role requires a level of autonomy as you will be the sole support worker providing support to young people in this service.
You will be supported by a manager that will provide support and oversight for the home. There will also be training opportunities to enhance your skillset and experience while in the role.
About Us
Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.
St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.
We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong. We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.
St Christopher’s Academy
At St Christopher`s we can provide more than just a care job. We can offer you a career where you can develop your skills and knowledge while making a difference to young people’s lives.
When you join St Christopher’s, we will set you up in your career with a tailored development plan. Whether you want to move across to a different service, become a Manager or just explore further your current role, we will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher’s Academy, please visit our website.
We are proud that 84% of all our Team Leaders, Deputies and Managers are internal promotions.
Applicants should have
- At least one year’s experience of working with young people
- Genuine commitment to working and supporting Young People to achieve their full potential.
- An understanding of the issues facing young people.
- Knowledge of the leaving care legislation and benefits system.
- The ability to cope effectively with challenging behaviour.
- Good communication and team working skills.
- Flexibility to some weekends and evenings to meet the need of the young people.
What you should expect from us
- £29,750 to £31,401 per annum depending on experience.
- Competitive pay and reward structure offering salary progression based on performance.
- A friendly working environment, a fun, open and honest culture.
- 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
- Industry leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and social pedagogy.
- Contributory pension scheme, enhanced maternity and company sick scheme.
- BUPA employee assistance programme, offering counselling, financial advice and legal support.
- Interest-free season ticket loan, cycle to work scheme.
- Discount shopping scheme at hundreds of retailers across the UK.
- Discretionary funded training programs.
- Employee awards based on performance and length of service.
- Fantastic opportunities to develop your career within our range of services.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Description
Title: Operations Support Administrator
Reports to: Associate Director of Business & Operations
Based: Remotely - however must be willing and able to travel as and when required to meetings and events.
Job Purpose: To provide confidential operational administrative support to Senior Management and all areas of the Charity.
Key Responsibilities:
· Manage and oversee organisations database to ensure clean and clear data is being recorded and stored accordingly, draw down monthly reports for Senior Management using BI Reporting and disseminate to data inputters any errors for correction.
· Collate websites update requests and liaise with Communications Team to instigate the changes.
· Proofreading and final point of sign off before Senior Managers.
· Administrative assistance and attendance at annual events/programmes such as World Heart Rhythm Week, Global AF Aware Week, Heart Rhythm Congress, Heart Rhythm Updates, and any other event/programmes or initiatives.
· Diary Management for the senior management team
· Minute taking and writing for Senior Management.
· Management of travel arrangements. Scheduling and tracking domestic and international travel itineraries within several time zones for senior management.
· Management of deadlines for Senior Managers/Coordinators and prompting the team where necessary.
· Supervise the General Administration team to ensure completion of their tasks to a high standard before signing off on their work.
· Assist in answering calls as and when required, taking messages when necessary. Screening and responding as appropriate to incoming emails or calls.
Person specification:
- Educated to GCSE level
- Excellent verbal and written communication skills
- Competent in Microsoft Word and Excel
- Excellent organisational skills, with the ability to prioritise and manage own workload
- Can undertake a wide variety of tasks and multi-task with ease
- Ability to work on own initiative
- Good attention to detail and accuracy
- Can work flexibly, and as part of a team
- Methodical and thorough approach to work
- Friendly and polite
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Schools and Programme Coordinator / Senior Coordinator
Salary: Coordinator/Senior Coordinator £25,643K London Living Wage - £33K depending on experience. (Salaries over £28k reserved for more senior/experienced candidates only).
Contract: Full time permanent contract
Location: Main Office - London Scottish House, 95 Horseferry Rd, London SW1P 2DX.
Construction Youth Trust is a forward-thinking charity whose mission is to help young people reach their full potential and take their first steps towards a rewarding working life. We prepare young people for the world of work, support them to build their skills and confidence and connect them with opportunities and employers aligned with their individual strengths and interests. We prioritise young people from disadvantaged backgrounds, under-represented groups and those facing significant barriers to work.
We are seeking to expand our committed team of Programme Coordinators and Senior Coordinators who work directly with young people, supporting them to discover and achieve their best next step on their route to a successful career. Our Coordinators work with young people studying in schools and colleges as well as young people who are currently unemployed or not in any form of training. Working closely with Careers Leads, Pastoral Support Workers and Referral Partners this role requires excellent relationship management skills to build trusted relationships with key stakeholders and young people as well as local construction and built environment employers who are fundamental to the successful delivery of inspiring world of work programmes.
We would expect Senior Coordinator to be experienced practitioners who can take responsibility for a significant area of work, proactively driving good practice across organisation and demonstrating a constructive and solutions-focussed leadership.
We strongly believe that a diverse and inclusive team is vital to our work. We are especially interested in hearing from individuals who are Black, Asian or from a minority ethnic background and/or those with a lived experience of the young people we support.
If you are passionate about transforming the life chances of young people, especially those facing disadvantage and exclusion, please send your fully completed application form with particular attention to your supporting statement (no more than 500 words) explaining why the role interests you and how you meet the person specification.
Please note that CVs and Cover letters will not be accepted.
Closing date for applications – 9am on Friday 14th June 2024. However, we may close the recruitment early as we will interview as suitable candidates apply. Ideal start date for this role is ASAP.
Previous applicants need not apply.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We will only consider candidates for employment that share this commitment. All roles are subject to safer recruitment practices, and this position will require an Enhanced Disclosure with Barred list check from the Disclosure and Barring Service (DBS)
Previous applicants need not apply.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We will only consider candidates for employment that share this commitment. All roles are subject to safer recruitment practices, and this position will require an Enhanced Disclosure with Barred list check from the Disclosure and Barring Service (DBS)
The client requests no contact from agencies or media sales.
Prospectus are delighted to be working with the International Bar Association’s Human Rights Institute (IBAHRI) in their search for a Programme Administrator.
The IBAHRI works with the global legal community to promote and protect human rights and the independence of the legal profession worldwide. The Institute provides human rights training and technical assistance for legal practitioners and institutions, building their capacity to effectively promote and protect human rights under a just rule of law. A leading institution in international fact-finding, the IBAHRI also produces expert reports with key recommendations, as well as undertaking advocacy and trial observations.
This is a role offered on a permanent contract, on a full-time basis, based in Chancery Lane, London with hybrid working arrangements.
The Programme Administrator is a fast-paced, varied, and exciting role where you will play a key role supporting the IBAHRI Director and five IBAHRI Programme Lawyers and provide logistical, administrative, and financial support to IBAHRI projects worldwide.
The Programme Administrator will organise the practical arrangements for project events and activities, as well as book and co-ordinate all project travel arrangements. The postholder will also play an important role in budget management and ensuring all financial tasks are completed for the projects, as well as provide general IBAHRI logistical and administrative support. To be successful, you will have demonstratable experience in administration, specifically travel, financial, and event administration. You will have strong organisational skills and eye for detail when it comes to completing tasks. In addition to this, you will have strong IT literacy skills and experience using Microsoft Office, especially Microsoft Excel.
You will have excellent communication skills and experience dealing with high level external stakeholders. You will have experience working within a team and be able to work on your own initiative. You will have a flexible approach to tasks and be able to work under pressure in a fast-paced environment, often on multiple issues simultaneously. You will also have experience working in varied contexts and/or with sensitive issues/information, exercising good judgement and discretion, and across different cultures, languages, and currencies. You will have the ability to work across time zones and out of hours, when required, and occasional travel abroad to support in-country activities, when required.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
We are reviewing applications on a rolling basis, so to apply please, submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call to brief you on the role.
The LSO Development department is looking for a knowledgeable and self-motivated individual to join our team as Trusts & Foundations Officer at an exciting time in the LSO’s history. Reporting to the Trusts & Foundations Manager, the role will primarily work within the Trusts and Foundations team to establish and maintain relationships with grant-giving bodies to help meet and grow income targets. These grants support a range of LSO activities, including projects within our pioneering learning and engagement programme, LSO Discovery; our exciting artistic season at the Barbican Centre; international tours; new commissions for the LSO and recordings produced by our record label LSO Live.
About you
Experience in fundraising from trusts, foundations and other grant-giving bodies is essential for this role, alongside strong communication skills, high attention to detail and a passion for creating concise and compelling written copy. An interest in orchestral/classical music is desirable.
The Trusts & Foundations Officer will also support the wider fundraising of the Department, helping to steward current and potential supporters at concerts, special events, and LSO Discovery projects taking place across east London.
For more detailed information about this role's responsibilities please see the attached application pack.
We are looking for someone with demonstrable experience in:
· Writing compelling applications and reports to grant-giving bodies, as well as knowledge of fundraising through trusts and foundations (at least twelve months of experience).
· Researching potential new funding opportunities with an understanding of cultivation and stewardship processes
· Ideally relevant some event management experience.
The capabilities and characteristics we are looking for:
· Strong writing and verbal communication skills, with the ability to collate detailed information and present it concisely and compellingly.
· High attention to detail in both written communications and database processes.
· Outstanding editing and proofreading skills.
· Ability to prioritise and manage a busy workload, and to consistently meet deadlines.
· Self-motivated, with strong organisational skills.
· Ability to work with a team effectively, integrate with the whole development department and engage with a variety of colleagues across the organisation and stakeholders.
· Professional discretion.
· An interest in classical music and promoting accessible opportunities for all to engage in music.
· Willingness to attend events outside of normal working hours.
To apply for the role, please include a completed application form and your CV. Please note that only completed applications will be considered.
Additionally, we kindly ask all applicants to fill out the equal opportunities form.
My Life My Choice (MLMC) is a multi-award-winning self-advocacy charity uniquely run by and for people with learning disabilities, founded in 1998. The charity delivers a diverse range of innovative user led projects that enhance and empower the lives of adults with learning disabilities in Oxfordshire. These established projects include a fee earning training and consultancy Professional Services team, gig buddy, travel buddy scheme, a nightclub, campaigns and self-advocacy groups.
We are now looking for a committed individual to join our Professional Services team. The role holder will help to coordinate projects to increase skills, improve health, and build confidence and independence for our members with a learning disability. The role will involve project coordination of our exciting new Pioneering Good Health project and our award-winning Digital Inclusion project. Please note that this role does not require an IT technician/specialist; a basic, every day, standard, all round understanding of using a laptop/device will suffice.
The post calls for an individual with excellent project coordination, administration, and communication skills. We need a resilient individual who thrives on regular face-to-face interaction with beneficiaries. We welcome applications from candidates with a background in coordinating projects in the charity sector or those who possess transferable skills.
The successful candidate will need to show a passion for empowering and raising the voices of people with learning disabilities.
MLMC not only says it values its staff but commits to them by offering an enhanced pension contribution, a Healthcare Plan (Claim up to £1,650 pa towards dental, optician, health consultations and therapy costs), Employee Assistance Programme, Life Assurance, flexible working with time off in lieu, a weekly fruit basket, a £100 contribution towards a health & wellbeing activity, cycle to work scheme, business mileage rate of 45p per mile, and working from home when appropriate. Free, dedicated staff parking is also available.
The client requests no contact from agencies or media sales.
National LGBT+ Independent Victim Advocate
Do you want to make life better for LGBT+ victims and survivors of abuse?
Galop works directly with thousands of LGBT+ people who have experienced abuse and violence every year. We specialise in supporting victims and survivors of domestic abuse, sexual violence, hate crime, and other forms of abuse including honour-based abuse, forced marriage, and so-called conversion therapies. We are a service run by LGBT+ people, for LGBT+ people, and the needs of our community are at the centre of what we do.
We run three national support helplines for LGBT+ victims and survivors of domestic abuse, so-called “conversion therapy, ”and hate crime. We provide advocacy services, both in London and nationally, for LGBT+ victims who need longer-term support. We are person-centred, empowerment-based, and trauma-informed – meaning our focus is always on helping our clients decide what is best for them, and then supporting them through their journey.
We use what we learn through working on the frontlines with clients to work on national and local policy change, to improve outcomes for LGBT+ victims and survivors of abuse and violence. We build evidence through key pieces of research, like our upcoming report into LGBT+ experiences of sexual violence. We push for legislative change, improved statutory guidance for victims, and better understanding of the needs of LGBT+ people around the country.
About the role
You will be joining our growing national advocacy team, supporting survivors remotely across the UK and providing Face-to-face support, office based, or community-based support in Wales which will be
delivered in the context of a confidential and a safe space for survivors. You will work directly with LGBT+ victims/survivors, offering them a space to talk and think through options, helping them plan what they want to do, and offering assistance in getting what they need from services. Your work will focus on needs specifically related to experiences of abuse or violence, including issues such as wellbeing, support with the criminal and civil justice process, safety and access to other services to enable survivors to cope and recover. You will be empathetic and thoughtful in your approach to understanding your clients’ needs, while maintaining boundaries and mindful of self-care.
Providing advice, advocacy and support to LGBT+ victims/survivors of abuse and violence, with a focus on so-called conversion practices, which will include:
- Remotely supporting, advising and advocating for a national caseload of LGBT+ people who have been subjected to abuse or violence. The focus of the support will be to LGBT+ victims/survivors of so-called conversion practices
- Ensuring your approach to contact with clients is trauma-informed, empowerment-based and person-centred.
- Providing information and support to enable clients to make informed choices and meet their individual needs.
- Assisting victims/survivors in dealing with the diverse impacts of harm and abuse (safety, emotional, social, financial, or practical).
- Assisting/supporting clients in navigating the criminal/civil justice systems, ensuring they are aware of their rights and options.
- Maintaining professional boundaries at all times and ensuring that clients understand the remit of the service.
Partnership working
- Providing appropriate referrals/signposting to other agencies including, housing, welfare, counselling and other support services.
- Maintaining positive working relationships with key agencies and Galop partners, including attending internal/external meetings, with a focus on Wales.
- Working with agencies to safeguard victims and survivors, keeping them informed of relevant changes to a client’s situation.
Monitoring and evaluation
- Ensuring all client records are maintained and treated in confidence, according to Galop policies and GDPR legislation.
- Keeping accurate records of work undertaken with clients in line with Galop’s policies and funder agreements.
- Assist collecting monitoring data and client feedback for reports.
- Understanding of and commitment to inclusive working with LGBT+ clients from diverse backgrounds.
- Acting in accordance with Galop policies, procedures and ethos.
- Being an active member of the Galop team, attending regular staff team meetings, attending clinical supervision and training.
- Participating and contributing to Galop service planning & strategic development, with a focus on Wales.
About you
You will have expertise in delivering needs-led specialist support services. You will need to be solutions-focused and enjoy working collaboratively across a diverse and committed team. You’ll need to have good resilience and self-care and be prepared to work in an environment where abuse and violence are regularly talked about. You’ll need to understand the impact of trauma and how that affects our team.
There is a Genuine Occupational Requirement under the Equality Act 2010 that the post holder has experience of LGBT+ needs and the impact of discrimination. Candidates should demonstrate a thorough understanding of LGBT+ people’s lives, including awareness of the issues that LGBT+ survivors might face.
In addition, due to role being a Bilingual post, it is an essential requirement for the individual for this role to speak fluent Welsh and English.
Location: This is a remote post, working from home.
The role will include travel to our London building and occasional travel across the UK and in particular to communities across Wales.
Hours: 0.6 FTE (21 hours per week) flexibility available
Contract: Until 31 March 2025 (extension subject to funding)
Salary: Grade F: £27,230.31 - £31,878.96 (pro-rata)
Closing Date : Applications should be submitted by 10am on Tuesday 21st May.
Interview dates TBC.
REF-214 112
We have a new and exciting role in the London Victim and Witness Service, we are currently looking for a Male Independent Domestic Violence Advocate - Housing Specialist to join our specialist team supporting male victims. The roles will be home and office based, covering the whole of London, full time working 37.5 hours per week.
Do you want to join a committed and inspiring team? Do you want to help make a real difference every day? Do you want to contribute to change & improve the quality of lives of male survivors of domestic abuse?
Do you have resilience & adaptability? Can you work effectively with a focus on safety and customer service and care?
If yes, then we'd love to hear from you.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holiday (pro-rata for part time roles)
- £500 bonus paid on successful completion of probationary period (pro-rata for part time roles)
- Pension with 5% employer contribution
- Enhanced sick pay allowances & maternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is home and office based, with travel throughout London. As a Male Independent Domestic Violence Advocate you will: -
- Ensure that male survivors' safety and housing needs are met, provide specialist support for survivors at the moment of crisis.
- Provision of advocacy; supporting survivors to access safe accommodation, ensure that the service prioritises the safety, security and dignity of service users and their children
You will need:
- an understanding of domestic abuse & its impact
- knowledge of risk assessment, safety planning &risk management
- an understanding of Safeguarding issues &the legal responsibilities surrounding these issues
- knowledge of Housing Law, able to provide up to date advice & information to victims
- experience of working with housing agencies or in a housing setting in the context of domestic abuse
- strong communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals. Understand and be committed to equal opportunities and diversity issues in policy and practice
- strong crisis management skills and the ability to deal with stressful & difficult situations.
- The ability to speak a second language is desirable: specifically Arabic or Urdu; Sylheti/Bengali, Hindi, Tamil, Turkish, Kurdish, Polish, Gujarati, Somali, Yoruba, Akan, French, Lingala or Igbo is desirable.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Do you want the unique opportunity to work in a fast-paced service, delivering exceptional support to families bereaved by and witness to homicide; coordinating a tailored package of support to service users and their families?
Would you enjoy working closely with Police Major Crime teams providing briefings on the work we do in the Homicide Service (HS)? If yes, then we'd love to hear from you...
We have an exciting opportunity for a Homicide Caseworker to join our team, you will be based in Lancashire and GMP working 37.5 hours a week. The team you will be joining within HS covers North West/North Wales.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
You will be joining a passionate and committed team who provide high quality and bespoke support to service users. We pride ourselves on exceptional trauma informed advocacy and support to all service users.
You will be driven to make a difference every day with the ability to focus on the needs of vulnerable service users. You will have resilience and adaptability; understand the importance of professional boundaries; have excellent listening skills and the ability to demonstrate empathy. You will enjoy the challenge of a busy caseload and will be able to demonstrate the excellent organisation skills essential to managing a demanding and diverse workload.
As a fully trained Homicide Family Caseworker you will be responsible for managing your own complex caseload to the highest quality standards.
You will need to be able to travel to home visits within, and occasionally outside of area, and therefore a driving license and use of a car are essential. You will be reimbursed for all travel costs.
Please read carefully the attached Job Description and Person Specification for further details, this is essential for your application. You will need:
- Understanding of the impact of crime on victims.
- Effective verbal and written communication skills.
- Proven track record of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s).
- Ability to balance competing needs and priorities.
- Ability to work independently and as part of a team.
- A successful track record of building effective working relationships across internal and external stakeholders
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities
How to apply:
To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria. Please give examples where appropriate, and show your aptitude for post. Please ensure you answer each shortlisting criteria including the need to drive and have your own mode of transport.
We looking forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Role: Legacy Management Administrator
Location: London, Haig House, Hybrid 2 Days Per Week
Contract Type: Permanent
Hours: 35 Hours Per Week, Monday to Friday
Salary: £27,252 (Inclusive of London Supplement)
Are you looking to kick-start your career in administration or take your existing administrative skills to the next level?
Join the Royal British Legion as a Legacy Management Administrator and become an integral part of our dedicated team. Reporting to the Senior Legacy Management Officer, you will support various administration, financial, and database procedures, ensuring the efficient management of legacy income to uphold Royal British Legion’s entitlement.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Your day-to-day responsibilities will include managing the daily post, processing all legal invoices, and maintaining accurate database records. You'll also handle your own caseload of pecuniary legacy cases (set sums of money left to us under a Will), adapting your communication with solicitors, executors, and beneficiaries, while ensuring compliance with legal requirements and the wishes of the deceased.
To excel in this role, you should possess strong IT skills, particularly in MS Office and database systems, along with exceptional attention to detail and analytical abilities. The ability to work independently and handle a high volume of work with minimal supervision is essential, as is a proactive attitude towards learning and development.
If you're ready to make a meaningful impact in a dynamic and supportive environment while honing your administrative and financial skills, we want to hear from you. Join us at the Royal British Legion and be part of a team dedicated to supporting our Armed Forces community.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: 31st May 2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Do you feel you could you help people maintain their independence, improve their sense of well-being and enable them to take more control of their lives?
Would you thrive in a stimulating role where every day is different?
If yes, we are offering a great opportunity to join our team providing personalised support to people diagnosed with dementia and their carers!
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
About the role
Location: Community based working within the London Borough of Wandsworth, with some homeworking elements.
Contract: Fixed Term until January 2025.
You will provide a personalised and positive outcome-based service to individuals affected by dementia and memory loss symptoms. The service will identify their needs and the services they may require, support the improvement of their overall well-being, and enable them to take control of their lives. You may need to collaborate with other professionals such as GP's, memory clinic staff, and other health and social care partners. Support will be provided in person, over the telephone, via virtual options, or in writing. Our goal is to reach out to people affected by dementia from all communities and support their needs within their own community.
About you
This is a great opportunity for someone who is enthusiastic, committed, organised, and resilient, and who has experience or an interest in supporting people with memory problems and dementia and their caregivers/supporters.
To be successful in this role, you will;
- Have excellent communication skills as well as strong organisational skills in order to manage your caseload of clients effectively within tight deadlines.
- Be good at developing relationships and networking with professionals and organisations in Wandsworth.
- Be empathetic and non-judgmental in your approach, committed to equal opportunity.
- Be passionate about putting people with memory problems, people affected by dementia carers and supporters at the heart of everything you do to make our service the best it can be.
- Have a sound knowledge of IT systems such as Microsoft Office and Salesforce.
- Manage your time effectively by connecting with your colleagues/team on a weekly basis, remotely, working out in the community and at home.
- Be able to travel independently across the Borough of Wandsworth.
- Have the ability to produce localised reports.
- Due to the nature of the service, experience in safeguarding would be beneficial.
In your application, please detail how your skills, experience, and knowledge qualify you for the position. Understanding client needs and the importance of confidentiality is essential to delivering a valuable and worthwhile service.
Closing date: 29th May 2024
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
Our Values
We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.
Through our values we will make the greatest difference for people affected by dementia.
Equal Opportunities
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.
Support Lead
Hours per week: 37.5 (Full-time 5 days).
Salary: WM6 SCP27 £27,745 per annum.
Based at: Wandsworth Floating Support Service.
Contract type: Permanent.
Looking for an opportunity to make a real difference at one of London’s leading mental health charities?
We know that housing and mental health are often linked. Poor mental health makes it hard to cope with housing problems, and housing problems can make mental health worse.
With this in mind, we are proud to present this exciting role in our Floating Support Service. This service support people to live independently, and continues to be the only floating support service in the London Borough of Wandsworth. We’re looking for a mental health professional to join our passionate and dynamic team. You will support the Service Manager to manage the team while delivering high quality effective services.
We’re a motivated, engaged, and efficient team, all working towards the same ambition. We’re committed to hiring diversely and inclusively, and to supporting those that join us to develop skills and reach their potential. We’re especially keen to hear from those who are innovative, adaptable, and highly creative. If you think you embody our vision, culture, and principles, please get in touch!
You will:
- Provide support for the Service Manager in the Wandsworth Floating Support Team.
- Work directly with a small caseload of service users, delivering support to enable independence and mental health recovery.
- Carry out and evidence regular assessments of support needs; drawing up, implementing, monitoring and reviewing support plans, risk assessment and outcomes monitoring.
- Promote independence, wellbeing, inclusion, and resilience.
- Provide line management and ‘hands-on’ support to the staff team when complex support issues arise, or breaches of tenancy occur and take charge when there is a major incident.
You are:
- Someone with at least two years’ experience within a visiting support, supported housing team and/or a floating support team.
- Knowledgeable and experienced in working directly with people with mental health needs, including experience of working in a recovery-based service.
- Able to support planning and mental health recovery approaches with a compassionate and empathetic approach.
- Experienced in working across multi-agency approaches to health, including social services, landlords, and other service providers.
- Able to work cohesively and collaboratively within a team.
- Someone with a wide range of life experience, effective communication skills, and able to demonstrate degree level academic experience.
- Competent in using computer programmes and databases.
About us
- We are one of London's leading, community based, mental health charities, and have been providing support for over 50 years.
- We are a supportive team that make it a priority to support the wellbeing of our staff.
- Over 50% of our staff have lived mental health experiences and everything we say and do is rooted in the experiences of people who know what it is like to live with a mental health problem.
- We have an excellent track record of delivering high quality clinical services to a range of local communities across the boroughs we serve.
Why work for us?
- Competitive Salary.
- Life-changing work.
- Learning and development opportunities.
- Passionate and professional workforce.
- Diversity and Inclusion.
- Cycle to work scheme.
- Generous annual leave package.
- Access to Employee Benefits with Employee Assist Programme.
Application process
Please check the Job Description to ensure that you meet the requirements of the role.
Complete and submit the job application by 12.00pm on Tuesday 11th June 2024
REF-214097
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
NAPAC is seeking a motivated and enthusiastic Business Development Coordinator to focus on marketing and selling our training programmes to external clients in public and private sectors. This entry-level (or above) role offers an excellent opportunity for individuals in the early stages of their career in business development, with a focus on promoting training solutions in the field of trauma support. The ideal candidate will possess strong communication skills, an in-depth understanding of the sales process, a proactive attitude, and a passion for making a positive impact in the lives of survivors of childhood abuse.
Key Responsibilities:
- With support, develop and implement a strategic business development plan to market and sell NAPAC's training programmes to external clients, including organisations, agencies, and professionals in fields such as policing, mental health, social work, education and others.
- Identify and cultivate relationships with potential clients and stakeholders to understand their training needs and develop tailored solutions to meet their requirements.
- Embrace and enthusiastically engage in the sales pipeline process, from lead generation to closing deals, demonstrating persistence and determination to achieve sales targets.
- Conduct market research and competitor analysis to identify trends, opportunities and competitive positioning strategies for NAPAC's training offerings.
- Promote NAPAC's training programmes through various channels, including direct outreach, networking events, conferences, and digital marketing initiatives.
- Assist in the development of marketing collateral, proposals and presentations to showcase the value proposition of NAPAC's training programmes and secure new business opportunities.
- Support internal coordination and communication with colleagues to ensure alignment of business development efforts.
- Track and analyse key performance metrics related to sales pipeline, revenue targets, and client satisfaction to evaluate the effectiveness of business development initiatives.
- Stay informed about industry trends, best practices, and emerging issues related to trauma support and survivor care to continuously improve and innovate our training offerings.
- Participate in training and professional development activities to enhance knowledge and skills in business development and sales techniques.
- Demonstrate a commitment to NAPAC's mission and values, contributing positively to the organisation's culture and goals.
Skills and experience required:
- Bachelor's degree in business administration, marketing, psychology, social work or related field preferred; relevant work experience may be considered in lieu of a degree.
- At least one year’s experience in a similar role is highly desirable.
- Strong communication and interpersonal skills, with the ability to build relationships and effectively communicate with clients and stakeholders.
- Solid understanding of sales principles and the pipeline process, customer relationship management, and marketing concepts.
- Proactive and results-oriented mindset, with a willingness to take initiative and drive projects forward.
- Ability to work collaboratively in a team environment, as well as independently with minimal supervision.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with CRM software is a plus.
- Passion for NAPAC's mission and a desire to contribute to the organization's impact in supporting survivors of childhood abuse.
- Willingness to travel occasionally and work flexible hours as needed.