Support Worker Jobs in South East

About Smart Works 

Smart Works is a dynamic, high profile and fast-growing UK charity that dresses and coaches unemployed women for success at their job interview. We empower each woman by giving her the clothes and the confidence she needs to succeed.  

After visiting Smart Works, 69% of clients secure a job within a month, gaining financial independence and transforming their lives.  

The Smart Works service is delivered in London, Greater Manchester, Glasgow, Edinburgh, Birmingham, Newcastle, Reading and Leeds. Over the past ten years, Smart Works has helped over 30,000 women. It is our mission that any woman who needs our service should be able to find her way to a Smart Works centre.  

In April 2022, we launched a new Three-Year Plan that will see the charity double the number of women helped annually from 5,000 to 10,000 women. To achieve this, we will grow our existing centres and open new centres in key areas of need across the UK. 

Smart Works Newcastle opened in April 2018. In our five years of operation we have supported over 1,700 women on their journey towards employment. 

More information about who we are can be found on our website. 

About the role 

Every woman who comes to a Smart Works centre is referred by another organisation or charity. Across the UK, over 400 organisations refer women to Smart Works, including job centres, refuges, prisons, work programme providers and other charities.

Without our referral partners, Smart Works would not be able to reach women in need and help them to succeed at interview and start a new chapter. Building and nurturing these partnerships is central to our work and success as a charity.

Based at our centre in Reading, you will work and travel across Berkshire to conduct outreach to ensure Smart Works receives consistent referrals and performs well against our ambitious targets to help more women year on year. in practice, this will include attending meetings with partners, organising events to showcase our service and managing all referral communications.

You will be part of the wider service delivery team in Reading, supporting on the running of the centre to the highest possible standard. This will enable you to understand and speak to the support available to unemployed women in Berkshire and what specifically Smart Works Reading can do to increase this support.

Smart Works Reading has an umbrella organisation, Smart Works Charity based in London, and there may be some infrequent travel to London. There will be liaison with the London team to support induction and training, plus participation in regular on-line meetings, phone calls and attending our annual conferences. 

Duties and responsibilities

Reporting to the Centre Manager, the successful candidate will lead a range of activities, including:

• Managing referral partner relationships across Berkshire, nurturing existing relationships and onboarding new partnerships
• Undertake research and creating project plans to set briefs or funding to engage referral partners
• Organise, deliver and attend events across Berkshire that increase referrals to Smart Works Reading
• Analyse and manage a robust database of current referral data and potential referral partners, to identify opportunities, priorities and share successes
• Share regular, engaging communications with referral partners
• Pilot new initiatives and ideas with referral partners to increase and maintain engagement
• Support the smooth running of the Reading centre, such as by answering calls and booking appointments

Skills, knowledge, and personal attributes

The successful candidate will demonstrate:

• A proven track record of managing relationships and partnerships
• Outstanding interpersonal skills with an adaptable style to suit seniority levels and stakeholders in a variety of situations
• Confident in representing Smart Works, including presenting in person to large groups, in writing to potential partners and over the phone
• Ability to organise and run external events with a variety of stakeholders
• Target driven, able to perform well against KPIs
• Passionate about the support available to unemployed women in Berkshire
• Strong IT and administration skills with excellent attention to detail

Benefits, terms, and conditions

• Full-time or part-time position available, with a minimum of 30 hours per week
• Typical working hours 9am-5pm in line with centre opening hours
• Salary of £24,960-£26,000 FTE, depending on experience
• 25 days annual leave, plus bank holidays
• Positive, supportive working environment with opportunities for practical training and progression
• VIP access at Smart Works sales, events and pop up shops
• All successful applicants must provide two satisfactory references and complete a Basic DBS check

How to apply

Please submit a CV and answer the following questions via our recruitment portal by Wednesday 22nd May.

• Why do you want to work for Smart Works Reading? (Max 250 words)
• Having reviewed the job description, what experience and skills do you have that makes you well suited to the role of Outreach Lead? (Max 500 words - use of bullet points in fine)
• In your own words, what do you think makes Smart Works an essential service? (Max 250 words)

At Smart Works we will apply suitable measures to keep your information secure in accordance with our Privacy Policy (a current version of which is available on our website).

You’ll play a pivotal role in driving forward the charity’s service improvement priorities to improve health and care services for people with Parkinson’s.

Using your quality improvement expertise to support health & care professionals with projects and programmes, equipping them with the latest tools, resources, evidence and data to develop and improve services for people with Parkinson’s. 

You’ll support the development of a vibrant regional network, working in collaboration with the Professional Engagement team and the regional clinical leads. You’ll also work with health and care professionals and Parkinson’s UK colleagues to respond to any threats to Parkinson's services and effect positive change.

This position is part time, working 28 hours per week and will cover the South West of England region. 

If this sounds like a role for you, we would love to hear from you! 

What you’ll do:

• Facilitate health and care service redesign and improvement projects in collaboration with clinicians, Parkinson’s UK staff and people living with Parkinson’s and drawing on the principles of co-production
• Build relationships to influence service improvement across a designated NHS Region and support the development of a vibrant regional network
• Monitor and support pump primed posts
• Respond to threats to services in collaboration with the area teams, people with Parkinson’s and health and care professionals

What you’ll bring: 

• Experience and expertise in service redesign and effecting change within health and/or social care in England and knowledge of health and care structures and commissioning across England
• Experience in the use of quality improvement and project management tools 
• Ability to work collaboratively with people with Parkinson's, their care partners and health and social care professionals. Experience of co-production is desirable 
• Ability to analyse data and evidence to support service improvement and the development of business cases 

This role is home based with the requirement to travel around your assigned geography and attendance of team meetings in our London office. There may also be the requirement for occasional overnight stay. 

Please apply through our careers portal on our website, with your CV and a detailed supporting statement to show how you match what we’re looking for, as outlined in the "What you'll bring" section of the job description.

Interviews will be held w/c 10 June 2024 

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

Community Navigator (Mental Health)
Post no: 593
Salary: £24,667.47 per annum
Contract: Permanent
Hours: 37 hours per week, Monday to Friday
Location: Eaglestone Health Centre, Milton Keynes

This role is an opportunity to work for Mind BLMK as part of the Milton Keynes NHS mental health service for someone with experience working in health, social care or information and advice, in direct contact with service users.

Working alongside colleagues from Central Northwest London Foundation Trust (CNWL) this role will provide referral management to and from Secondary Services. This will include signposting patients to statutory services including talking therapies and wider community based & voluntary sector support.

The Community Navigator will work as part of the team to deliver on the aims and objectives of the Mental Health Hub whilst representing the Voluntary and Community sector with the NHS.

Service Delivery

• Work within the NHS Mental Health SPA (Single Point of Access) Team to review and process referrals received from GP Practices and other sources including those to be subsequently triaged and assessed by mental health practitioners.
• Actively call patients with a view to assisting them through the process and making their onward appointments into community or secondary care service providers.
• Support the hub to signpost patients and direct them to appropriate services including secondary care, the local Voluntary and Community sector services and activities that support the patients’ wider determinates of their mental health and wellbeing.
• Answer calls, ensure sufficient phone cover, respond to messages/voicemails, provide administrative support to the Mental Health SPA for all services and deal with queries in a sensitive and timely way liaising with clinical or team lead as is appropriate.
• Monitor service inboxes during core office hours, responding to any queries professionally providing helpful information.
• Monitor and action tasks within SystmOne and maintain records of all activities carried out, i.e. outbound calls, calls received, archiving any received correspondence.
• Build good working relationships with the voluntary and community sector, relevant services and activities to ensure signposting pathways are kept up to date as well navigating and developing the setup of new signposting pathways through networking.
• Provide clinical and non-clinical information in appropriate chronological templates to other services.
• Carry out health and safety responsibilities as directed by Managers in line with Mind BLMK’s H&S policies, procedures, and guidance (risk assessments, reviews, reporting, safeguarding, incidents/accidents, premises).
• To bring VCSE experience, knowledge and culture into an NHS team.

Entitlements/benefits:

• 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Optional Health Plan
• Discounts available through Blue Light Card & Tickets for Good
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)

If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closedown: 5pm on Thursday 2 May 2024
Interview: TBC
Please note: We reserve the right to close this advert early if enough suitable applicants apply.
Start date: ASAP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

 About us: Community ConneX is a campaigning organisation and a multi-project service provider working across West London, Oxfordshire and Bedfordshire. We support autistic people, people with a disability, and people and families experiencing barriers to live healthier, happier, and inclusive lives. We do this by ensuring their needs, rights and aspirations are met.

Advocacy 1st is a free, independent service provided by advocates who specialise in the Care Act, Mental Capacity Act and the Mental Health Act.

Hours: 35 hours per week

Location: Hybrid based in Oxfordshire

Key duties:

· Provide independent representation of young people’s wishes and views and ensure their voices are heard when key decisions are being made

· Empower children and young people to make effective use of local authority policies or complaints procedures

· Complete advocacy plans and work according to the agreed outcomes

· Take responsibility for individual caseloads, ensuring that visits and case recording is completed

· Contribute to and maintain effective working relationships with relevant stakeholders and professionals

Our ideal candidate:

· Holds a relevant advocacy qualification or intends to work towards this

· Has experience of working with children and young people

· Can travel independently to meet client

· Is aware of legislation such as Care Act 2014, Children and Families Act 2014, Children Act 1989, United Nations Convention on the Rights of the Child (UNCRC)

· Is experienced in delivering direct work to children, young people and vulnerable adults in a relevant setting.

· Can communicate effectively

In return we offer a range of benefits including:

· Pension contribution up to 5%

· Death in service insurance

· Employee assistance programme

· Bluelight Card

· Cycle to work scheme

· 23 days of annual leave + bank holidays (increases after 2 years of service)

· Gym membership

· Healthcash plan

· Professional development

We are committed to safeguarding and equal opportunities, and we guarantee an interview to all applicants with disabilities who meet the minimum criteria for the post.

We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident committed employer.

Are you interested in helping people who have, or are recovering from, mental health problems, integrate back into work? Would you like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with? Then join us as an IPS Employment Specialist.

Right now, one of our partners, Richmond Fellowship, is looking for two Employment Specialists to join our team in Chertsey and Leatherhead, Surrey. We help individuals with mental health problems to find paid employment. We also support people to retain their employment when they are struggling at work due to their mental health. We also advise and support employers about mental health in the workplace. But, it’s only possible with the help of people like you.

Your challenge? To do everything you can to help the individuals we work with to source appropriate work experience placements with local organisations/employers. Day to day, you’ll offer support, careers advice and guidance, helping people to set their own recovery and employment focused goals and provide training in personal and skills development such as CV preparation, interview techniques etc. You’ll also be responsible for establishing and maintaining positive links with partner organisations, local employers and Mental Health teams and have the initiative to develop and promote the service. Additionally, you will have responsibility for maintaining efficient admin systems to ensure referrals, assessments and reviews are completed in a timely manner.

As well as a good understanding of mental health problems and the issues and barriers this can create for our clients, you’ll need excellent motivational, presentation and listening skills and a willingness to travel in the local area and to work outside of office hours as required.

The post holder will need to be a car driver or have the ability to travel independently across a large geographical area within Surrey and deliver to the areas of Surrey Heath, Farnborough, Farnham and Aldershot.

This is a permanent full time post, requiring the post-holder to work 37.5 hours per week.

There are 2 Fulltime roles available for this post.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background. 

To apply, please visit our website and send a CV and covering letter explaining why you feel you are right for the role.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. From 1st June 2024 Richmond Fellowship will be merging with the mental health charity Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will then be renamed to reflect the new, bigger and better organisation

Roald Dahl's Marvellous Children's Charity provide specialist nurses and support to children living with complex, lifelong conditions.

The purpose of the role is to work within the programmes team with specific responsibility for establishing, engaging with, and supporting our Roald Dahl Nurses.

We are looking for someone who shares our core values of being child focused, compassionate, resourceful, and sparky; someone who is passionate about supporting children, young people and their families by working closely with their marvellous Roald Dahl Nurses.

Applicants should have experience of partnership working and building effective relationships with professionals and families to achieve best outcomes for children and young people.

A degree in Health /Youth Work/ Social Work/Community or Education is essential while experience of working within the NHS is advantageous.

You have great administrative and data entry skills, a flexible approach and lots enthusiasm. All you need is the perfect environment to put your skills to great use. Welcome to Aquarius Drug and Alcohol Team in Northampton as an Administration and Data Worker.

Aquarius is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

Right now, we’re looking for someone like you to join our team in Aylesbury who support service users facing drug and / or alcohol related issues. You will provide the vital administrative, data entry and reporting and reception support the service needs to run smoothly. This is a substance misuse service that works with adults aged 18+ and is run in partnership with Inclusion (MPFT NHS Trust), Aquarius, Connections Support and Build on Belief.

As well as GCSE English and Maths at Grade C or above (or equivalent), you have experience of data entry, manipulation and reporting. We’ll also be looking for a background in an admin role where you dealt with people from a wide range of backgrounds, both over the phone and face-to-face. There is a requirement in the role to generate, print and record prescriptions. Familiar with all aspects of electronic communication such as email, diaries and the intranet, you have a good knowledge of Microsoft Office applications and Windows files and folders too. What’s more, you have lots of initiative, are great at multi-tasking, work well within a team and under direction from others.

We have 2 permanent full-time roles requiring the post-holders to work 37 hours per week.

We are committed to increasing our diversity and welcome applications from those with Lived Experience.

This is a rolling recruitment process, shortlisted candidates will be interviewed as and when they apply.

Aquarius is a subsidiary of Richmond Fellowship, with both organisations being part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. From 1st June 2024 Richmond Fellowship will be merging with the mental health charity Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. At the same time, Aquarius will become a subsidiary of Humankind, with no impact to terms and conditions of employment. In October 2024, Humankind will then be renamed to reflect the new, bigger and better organisation, of which Aquarius will remain a subsidiary.

HMP Bullingdon, Oxfordshire

Ref SEF-242

Are you a dynamic and collaborative individual who wants to support people entering prison to gain the skills and tools to develop their emotional resilience? Looking for an exciting and highly rewarding new career opportunity?

If so, join St Giles as our Settling in Facilitator, where you will provide vital classroom sessions on emotional resilience to all new prison receptions and deliver tailored one-to-one support to people in prison who are not able to access the classroom sessions.

About St Giles

St Giles is an award-winning social justice charity using expertise and real-life past experiences to empower people who are not getting the help they need. People held back by poverty, exploited, abused, dealing with addiction or mental health problems, caught up in crime or a combination of these issues and others. We show people there is a way to build a better future for themselves and those they care about and help them create this through support, advice, and training. Our peer-led services form the backbone of our work, putting people with lived experience at the centre of delivery, design, and evaluation of support and services across the UK.

About this key role

As a Settling in Facilitator, you will be embedded within a prison-based setting and provide a quality service to people first entering prison. We will count on you to prepare, plan, and deliver the emotional resilience interactive sessions to individuals in prison, ensuring all sessions are appropriate and contextualised to reflect the local needs of the prison and its changing population and utilising expertise around lived experience and local knowledge to empower people in prison.

You will also be expected to deliver additional tailored sessions to individuals who are unable to attend the group sessions or require additional support and to use a trauma-informed approach to build trust and create a safe space for people in prison to explore challenging and potentially traumatic issues and topics.

What we are looking for

• Personal experience of the social care system; criminal justice system; or lived experience of the issues facing this client group. However, we also encourage applications from those without lived experience.

• The ability to build positive relationships with people in prison and be comfortable and confident working in the prison environment.

• A professionally competent approach and confidence facilitating group sessions, as well as being able to tailor the support given to meet the needs of people in prison. 

• An invested interest in supporting people in prison to develop healthy coping strategies.

• Excellent interpersonal, relationship-building and communication skills, verbal and written.

What we will do to support you in this role

We will provide the following resources to assist in the successful achievement of the responsibilities outlined above:

• A full induction. 

• On-going and targeted learning and development will support and enable you to deliver the role to a high standard.

• Continuous support and supervision including reflective practice to develop your learning and skills as a practitioner.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, 4x Group Life Insurance, season ticket loan, eyecare scheme and much more.

For further details on how to apply, click on the apply button. 

Closing date: 02 June 2024 11:45pm. 

We are actively reviewing applications week-to-week and encourage you to apply as soon possible.

As an equity and inclusive employer, we welcome all applications, but we would particularly welcome applications from Global Majority People (Black, Asian, Brown, Dual Heritage), those living with a disability, those from a neurodiverse group, or have another protected characteristic. We value the positive impact and diversity that your lived experience can bring to our organisation.

As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients. Successful applicants must therefore submit an Enhanced Adult Workforce with Adult Barred List DBS DBS Check. Prison vetting is also a requirement for the role.

Are you passionate about delivering excellent mental health support? We're looking for two outstanding Service Managers to join our growing service delivery and development team at Restore. 

Every year we work with over 500 people across Oxfordshire, supporting them on their mental health recovery journey including helping them plan for the future, engage in meaningful activities such as gardening, crafts, woodwork and cookery, find paid work, or get into training or education.

As Service Manager at Restore you will work flexibly across a cluster of sites, mixing logistical support and direct service delivery and planning, with the opportunity to feed in to the development and innovation of our recovery services, helping to ensure the quality of our services remains second to none. 

We are committed to creating a supportive working environment where you can thrive and grow. We invest in learning and development opportunities to ensure you can provide the best possible support to our members (service users), and continuously develop as a practitioner.

Person Specification - Please download the full job specification 

What are we looking for?

You have a good understanding of the third sector, and demonstrate empathy with people with lived experience of mental health problems. You take pride in developing positive working relationships both internally and with external stakeholders.

You have an awareness of the stigma and discrimination those of us with experience of mental health problems encounter, and are determined to play your role in challenging that.

You are able to remain calm under pressure when dealing with sensitive staffing or member issues, and know when to seek support / escalate.

Essential (E) and Desirable (D) Requirements

Qualifications / Experience and other

1. GCSE English and Maths Grade 5 or equivalent (E)
2. At least two years’ experience in the voluntary sector or similar experience in a social or health care setting (E)
3. Experience of working with people with mental health problems (E)
4. Significant experience of managing staff and teams using effective performance management (E)
5. Experience of representing an organisation to a range of external audiences (D)
6. Budget management experience (D)

Skills and Abilities

1. Excellent listening and communication skills (both written and verbal (E)
2. Excellent time management, organisational and planning skills with the ability to manage multiple competing priorities (E)
3. Demonstrable ability to devise, implement and maintain accurate record keeping practices and protocols (E)
4. Demonstrable IT literacy and confidence using Microsoft Office suite (E)
5. Car driver/owner.

Knowledge

1. A working understanding of the value of reflective practice (E)
2. A demonstrable awareness and commitment to anti discriminatory practice (E)

Closing date: Midnight on Sunday 19th May 2024

Interview date: Tuesday 28th May 2024

Ready for a new challenge?

We are looking for an organised, self-motivated and confident individual to join our Social Prescribing team working with adults and children, specialising in mental health, and helping patients to access support that will help them lead more independent, resilient and healthier lives.

Working alongside GP practices, Social Prescribing Link Coordinators help child and adult mental health patients and families connect with health and community services which will make a real difference to their emotional and physical wellbeing.

You will deliver personalised support to patients, independently managing new referrals from health professional and a caseload. It’s essential that you have an understanding of how to prioritise need, and are able to recognise when to refer on to specialist services, and must be confident to communicate at all levels across health and social care sectors.  

The position is available in Gillingham and applicants must have experience of working with adults or children, a background in medical or social care, and experience of delivering mental health support to clients or groups.

You will need to demonstrate a robust knowledge of confidentiality, data protection, safeguarding and boundaries in all aspects of your work. Car driver essential.

It’s time to make a difference.

We offer our employees:

· Inclusive values-based environment

· Competitive remuneration package

· Workplace pension scheme

· Generous 31 days annual leave entitlement plus bank holidays

· Opportunities for hybrid working

· Benenden Health Care

· Death in Service Benefit

· Cycle to Work Scheme

· Employee Supported Volunteering scheme

· Development opportunities

· and more

Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.

Please either submit your CV with a short covering note or visit our website for full details.

Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion, and celebrate diversity across our organisation and within communities.

Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.

Hours: 30 hours/week (0.8 FTE), Part time or Job share applications welcomed

About Us

Citizens Advice Epsom & Ewell is a local charity that provides advice and information for anyone that lives, works or studies in Epsom and Ewell.

We deliver our service through as many different channels as we can, to make sure we are accessible to everyone.  This includes face to face, phone, video conferencing, and email. The role is based in our Epsom office.

About the Role

We are looking for a self-motivated individual with proven ability of managing and supervising a team. You will have recent relevant experience of working in a local Citizens Advice or similar advice organisation, and be able to demonstrate a good knowledge and understanding of the issues facing local communities.

This role involves the supervision of advice sessions, providing guidance and assistance to those working in our Epsom office as well as to staff working from home or in outreach locations.

The post is responsible for ensuring the smooth running of the day to day service and the implementation of consistent processes to maintain quality standards. In addition you will manage volunteer advice staff and work closely with the Training team to support their training and development.

This is a great opportunity for someone looking to make a difference in people’s lives, supporting some of the most vulnerable people in society and helping them to find a way forward.

About You

• Highly motivated with proven ability of managing and supervising others including the ability to develop and motivate staff as well as give and receive feedback objectively and sensitively.
• Recent relevant experience of working in a local Citizens Advice or similar advice setting.
• Ability to plan and manage your own work and the work of others in a pressured environment, including: setting priorities; meeting deadlines; and monitoring performance
• Flexibility and willingness to work as part of a team including advice work if required.
• Ability to identify ongoing training needs and deliver appropriate support to ensure high quality of service.
• Ability to communicate effectively both verbally and in writing.
• Proficient in the use of IT systems, including office, case management and benefit calculation systems.
• Commitment to work within the aims, principles and policies of the Citizens Advice service, demonstrating an understanding of issues affecting society and the implications on our clients and service.

We value diversity, promote equality and challenge discrimination.  We encourage and welcome applications from people of all backgrounds.  We particularly welcome applications from people with disabilities and people from Black, Asian and Minority Ethnic groups, as they are currently under-represented in our workforce.

Closing date: 20th May 2024

Interview Dates: 23rd May 2024

Hampton Trust is a leading domestic abuse charity with a focus on tackling the root cause of domestic abuse and criminal behaviour. We pride ourselves on being innovators in our field, highlighting gaps in service and testing new approaches. In recent years we have expanded our reach from being a locally based Hampshire charity to now delivering interventions nationwide.

Job Title:                      Foundation/Domestic Abuse Prevention Practitioner

Responsible to:             Foundation Manager

Working Hours:             Full time 37.5 hours per week

Salary:                            £27,000 – £32,000 per annum

Contract:                      Permanent

Located:                         Newport, Isle of Wight

About the role:

The Foundation/Domestic Abuse Prevention Practitioner (FDAP) will play a key role in working directly with individuals using harmful/abusive behaviour within their intimate relationships. The role will include suitability and risk assessments, delivery of interventions, facilitation of group programmes, risk identification, information sharing and preparation of reports for courts and other agencies.

The FDAP Practitioner will be co-located into Priority Crime Teams situated in Newport Police Station to assist with the identification, screening, and engagement of individuals using harmful behaviour in their relationships, working closely with police to provide a timely and streamlined process for earlier identification, referral, and engagement/disruption of high harm perpetrators of domestic abuse.

For this role is it essential you have excellent understanding of domestic abuse, including the impact on victims and their children. Experience of working with individuals experiencing domestic abuse/ and or causing harm. Experience of group work delivery is desirable; however, we will consider applications from candidates who demonstrate an aptitude for the role.

You will need to be able to build and maintain effective working relationships with statutory and voluntary agencies to deliver the best possible outcomes within a multi-agency setting. As well as being tenacious in support of your clients and adept at problem solving.

IT literacy is a must and candidates must evidence both the ability to use bespoke packages and excellence in their recording practice.

Please see Job Description and Person Specification for further details.

Rewards and Benefits of working for Hampton Trust

To ensure equality of treatment and opportunity for all employees, Hampton Trust have a competitive salary banding structure. New starters will start on the minimum point of the relevant pay band advertised, salary increases within the band and promotions are awarded based on annual performance reviews.

Benefits:

• Casual dress
• Contribution pension scheme – NEST with 3% company contribution.
• Sick pay
• 25 days annual leave – increasing to 3 days after 3 years and an additional 2 days after 5 years
• 8 Days Bank Holiday
• Additional leave for your birthday
• Ongoing training and development
• Free flue jabs
• Access to free clinical supervision sessions
• Free DBS checks

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest talent pool, reflecting the diverse range of people we support.

Closing: Position will remain open until filled.

Interviews: To be scheduled

Next steps

For an application pack and further information on how to apply for this position please visit our website. 

In your application please include:

A cover letter explaining your motivation for applying and outlining how you meet the criteria detailed within the person specification. *Please note applications submitted without a cover letter will not be considered*

A full CV including education, professional qualifications and full employment history showing responsibilities and relevant achievements.

Hampton Trust is committed to improving and finding ways of creating a more diverse workforce and we welcome applications from all sections of the community.

We're looking for an experienced, compassionate and resilient Service Manager to join our Vine Court Road service in Sevenoaks, Kent.

£40,000.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Service Managers are responsible for the effective management of all contracts within their designated patch, including line managing the relevant front-line staff. Leadership and competence development in direct reports is a key responsibility of the role. Post-holders may also carry client group specialism responsibilities, linking in with other Managers and Head of Operations to ensure focused integration of specialisms across the whole organisation. The ideal candidate will have management experience and be based in commuting distance to Sevenoaks, Kent. There is an expectation to be in service for this role.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
Drive business planning activities within your contract, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary
This role will also hold an accountability for staff tracker updates/management for the patch and income management for wider contracts. HR investigations for other contracts also form part of the wider role
Using sound financial and accounting principles, manage contract budgets to deliver on corporate and local contract financial targets
Successfully lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution
Responsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours etc.
Responsible for maintaining quarterly staff succession plans
Deliver effective, professional and commercially focused briefings and supervision meetings with staff and ensure that information, reporting & communications flow up/down is effective
Responsible for managing and allocating customers to support staff (casework management)

For a full list of job requirements, please visit Look Ahead's website

About you:
Ability to lead and motivate staff to deliver excellent services
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind
Excellent organisation skills
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviour
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Exudes a warm friendly presence and open behaviour
Able to work as part of a group or team as well as being self motivated

What you'll bring:
Educated to degree level or equivalent
Experience of managing contracts and resources and delivering to budget and performance targets
Experience of delivering to housing management performance targets
Experience of effectively managing and developing staff to ensure delivery of services performance targets within contract
Experience of successfully managing external partnerships to ensure successful delivery of services
Holds relevant CMI/NVQ Level 4 or other Business/Management Qualification
Other relevant professional memberships and/or specialist qualifications

About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

We are looking for a Practice Advisor to support the delivery of the Drive Partnerships interventions these include the High Harm High Risk Model, Restart and the DAPO Triage model for positive requirements.

We would particularly welcome applications from individuals from a wide range of backgrounds and across all protected characteristics, particularly from people from the following under-represented groups:

• Black and minoritised people
• Disabled people

Closing: 8am on the 13th May and interviews W/C 20th May