Team Administrator Jobs in South West

Do you want to make a difference and be part of a vibrant and inclusive organisation that has been helping save lives for more than a century?  As one of the country’s best-loved charities, St John Ambulance played a pivotal role in responding to the pandemic as well as everyday health emergencies, training, supporting communities, and improving young people’s lives.

 

You’ll be responsible for managing the legacy and in memoriam (in mem) marketing programme, including annual budget proposals and analysis. You’ll promote legacy and in mem giving to both internal and external audiences, using a variety of techniques and media, including direct mail, telemarketing, digital, national events and internal cross-team working

Reporting into the Legacy Manager, you will either be able to work in a hybrid way working between home and 2 days per week at our London office or remotely working from home with a requirement to attend our London office for a team anchor day once a month. 

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. The role benefits from a competitive salary, generous pension, hybrid, flexible working, 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years, options to buy and sell holiday, free first/mental aid first aider courses, Blue Light and NHS online shopping discounts, cycle to work scheme, life assurance, flu jab, eye care, mental health and wellbeing tools and volunteering days. 

About You:

Having previously worked within a direct marketing team within the charity sector, you’ll have experience project managing campaigns with external agencies and internal stakeholders utilising a variety of fundraising channels such as digital, email, social media, direct mail, and telemarketing. 

You’ll also have gained experience using Dynamics 365, Raisers Edge or a similar database. 

About The Role

• Lead on the planning and implementation of legacy and in mem fundraising portfolio, managing marketing campaigns from initial brief through to post campaign analysis. 
• Develop and maintain sustainable relationships with in mem supporters and legacy prospects in local communities, with the support of community fundraising managers and local volunteers – keeping these supporters at the heart of your work to to maintain and increase their support through excellent stewardship. 
• Prepare and administer correspondence and relevant paperwork and ensure maintenance for full and accurate database (D365/First Class) records, analysing financial and non-financial data to monitor and improve engagement and customer service performance.
• Proactively keep abreast of competitor activities, new initiatives and sector trends. 
• Effectively plan and execute legacy events around the country, with the aim of motivating supporters to consider leaving a gift in their Will.

Please see the job description for more detail 

About Us:

St John Ambulance is committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive; we have several networks including the Armed Forces Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equity, diversity and inclusion. 

We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

An exciting opportunity has come up to join the Community Fundraising team at Cystic Fibrosis Trust. You will be joining a dynamic community fundraising team at an exciting period of growth in our fundraising programme.  You will be organised and a great relationship builder, with excellent communications skills which you will use to engage and help to deliver the best fundraising support. 

You will work along side the Community Development and Fundraising Manager and the Digital and Social Community Fundraiser and be responsible for providing a high level of administrative and triage support for Community Fundraising activity, with specific responsibility for accurate data inputting and exceptional initial stewardship of community fundraising supporters.

Our current fundraising activities vary to include a wide range of supporter led events (Team CF [1]), ranging from football tournaments to bake sales, silent discos, balls and more. You will also support in the delivery of our fundraising campaigns with a key focus on Wear Yellow Day [2] and Festive fundraising [3].

The Community Fundraising team all work from home and regularly keep in touch with weekly online team meetings, individual catchups as required, as well as in person meetings throughout the year. This role would suit someone who is passionate about relational fundraising, is extremely organised and can work both on their own and in a team.  
 
Typical responsibilities in the role are:

- To triage and respond to incoming enquiries, material requests and bookings via phone & email, efficiently and accurately. 
- To ensure the management of accurate supporter records/bookings for key community events using third party external sites such as Enthuse to support this
- Engage with fundraising supporters and potential supporters to deliver exceptional stewardship and understanding people’s needs and challenges
- To assist in the correspondence with and development of fundraisers and donors, to ensure they have the support and fundraising materials they need to reach their fundraising goals and have an exceptional supporter experience
- Create and amend supporter records on the database in an accurate manner and within agreed standards ensuring data is always managed securely and effectively. 
- Update Community Pipeline with activity and income details and us this platform to provide data on fundraising activity.

This is a home-based role with some travel throughout the UK. You will be able to take Time Off In Lieu (TOIL) for this and claim travel and subsistence allowances.
 
We will provide you with a home allowance to support costs of working from home, a laptop, mobile phone and any other essential equipment needed for your role.

Our benefits include 30 days annual leave plus bank holidays, flexible working, Employee Assistance Programme, pension, healthcare cash plan and more.

Salary: £27,000 plus £450 home-based allowance per year

Please see the job description for more information on the role. If you would like to discuss the role before applying, please contact us.
 
To apply, please select ‘Apply Now’ and complete our application form and equal opportunities form. 

The closing date for applications is Wednesday 8th May.
 
Please note you will need to have the right to work in the UK before starting work with us and we will check this.

The Cystic Fibrosis Trust aims to be an inclusive workplace where everyone belongs,  can be themselves and achieve their full potential. We want to attract, develop, and retain staff with different backgrounds, experiences and perspectives; particularly people who have cystic fibrosis, people who identify as being from an ethnic minority group, as LGBTQ+ and people with disabilities.

It is our policy not to discriminate against any person because of their age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability (physical and mental), race including colour, nationality, ethnic or national origin, religion or belief (including lack of belief) sex, sexual orientation or union membership.  

REF-213 598

People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services. 

From this investment we’re looking for someone to provide a high quality, local volunteer support service in region. Volunteers are vital to Parkinson’s UK; they provide highly valued support and services through local branches, groups, and cafes. This rewarding role provides the opportunity to work directly with volunteers, together making a positive difference to the lives of people affected by Parkinson’s.

About the role: 

You’ll act as the main point of contact and support for volunteers in local branches, groups, and cafes. As part of an integrated regional team you’ll contribute to shared plans and priorities. 

Working remotely and in person, you’ll provide the highest quality customer care and support volunteers in line with the charity’s governance requirements, as well as our policies and procedures. You’ll provide high quality business support to colleagues to promote volunteering opportunities and bring volunteers together in the local community. 

What you’ll bring:

• Strong volunteer support skills and an ability to work in a user-focused and inclusive way 
• Experience of volunteer recruitment, induction and training 
• Ability to manage and prioritise own workload whilst working collaboratively across a dispersed team of colleagues and volunteers 
• Proven ability to take a solution focused approach, supporting with queries raised by volunteers 
• Ability to confidently support group volunteers with budgeting, forecasting and financial reporting 

This is an exciting time for Parkinson’s UK and we would love you to join us!

The successful candidates will be required to 

• have an enhanced Disclosure and Barring Service (DBS) check; if you don’t have a current DBS check, you will be required to apply for one - refusal to do so will result in the offer being withdrawn
• live in the area covered by the post and be able to travel when needed within the area and occasionally further afield

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Senior Marketing and Projects Officer
Location: Hybrid from our office in Stroud, Gloucestershire
Salary: £28,000 to £33,000 per annum (depending on experience)
Role Status: 35 hours per week
Closing Date: 28 May 2024

We are looking for a Senior Marketing and Projects Officer to become an integral part of the Meningitis Now Communications team.

This role will play an important part in planning, executing, and managing marketing and awareness campaigns. You will be responsible for delivering consistently high-quality marketing materials that ensure maximum publicity for the charity’s activities and services. Along with the Campaigns & Marketing Manager, you will be responsible for developing messaging and ensuring our communications are on brand.

About the job

Duties and Responsibilities

• Lead on the delivery of communications, campaigns, and marketing projects effectively and on time, working with teams across the organisation.
• Collaborate with digital and press colleagues to deliver integrated campaigns.
• To monitor and evaluate campaign performance and complete campaign evaluations.
• Monitor marketing and charity trends and stay up to date on industry best practices.
• Work with the Campaigns & Marketing Manager to manage resource within the Communications team and keep track of key milestones for a range of campaigns.
• Work closely with Senior Digital & Social Officer when considering how marketing campaigns will be presented visually through our online platforms.
• Work with the Marketing Manager and Director of Fundraising & Communications to contribute to Meningitis Now’s communication strategy.
• To line manage the Senior Designer and Content Creator.
• Increase Meningitis Now’s profile and support the delivery of the charity’s strategic aims.
• Ensure that all Data Protection requirements are upheld.

What we're looking for

Skills and Experience

• Experience developing and delivering integrated marketing campaigns.
• Experience analysing campaigns and presenting findings in a clear and engaging way.
• Strategic awareness of how communications and marketing contribute to achieving an organisation’s aims and objectives.
• Experience of ensuring brand consistency across a range of channels.
• Experience of working with a range of internal and external stakeholders to deliver projects.
• Excellent written and verbal communication skills.
• Creativity.
• Attention to detail.
• Strong administration skills, ability to plan, balance, and cope with competing priorities.
• Excellent interpersonal skills and ability to work with different teams.
• Empathy, often working with individuals who have been affected by meningitis.
• Competency in Microsoft Office.

Desirable Selection Criteria

• Experience in the charity sector.
• Experience creating marketing strategies.
• Experience managing/working with marketing agencies.
• Line management experience.

Other Requirements

• Commitment to the goals and values of Meningitis Now.
• Occasional out of hours travel and attendance at events, when required.
• Other requirements as determined by the organisation.

In return, we offer a wide range of benefits, including:

• 30 days annual leave per annum, pro rata plus bank holidays 
• Enrolment into our employer matched pension scheme (matched up to 5%)
• Life Assurance Scheme (4 x annual salary) 
• Hybrid Working Policy 
• Enhanced Maternity & Paternity pay 
• Fertility Treatment Policy 
• Enhanced sick pay and compassionate leave 
• Long-term Service Rewards – an extra day annual leave (pro rata) for every 5 years’ service, up to a maximum of 3 days 
• Staff Suggestion Box 
• Cycle scheme 
• Free Parking
• And more… 

Ready to apply?

Click apply now and you will be redirected to our website to complete your application. Please complete the application form at the bottom of the page once you have been redirected. Please note that due to using an anonymised recruitment process, only responses to the application questions will be used for shortlisting. If you choose to upload a CV or cover letter, this information won't be seen until after shortlisting has been completed. Therefore, please ensure you clearly demonstrate in the application form how your experience and skills fit with the requirements outlined.

Closing date for applications: 9am Tuesday 28 May 2024*
Interviews: Week commencing 3 and 10 June 2024

*Note: Meningitis Now reserves the right to close this advert early or extend it depending on the number of sufficient applications received. If you are interested, please apply as soon as possible.

Do you want to make a difference and be part of a vibrant and inclusive organisation that has been helping save lives for more than a century?  As one of the country’s best-loved charities, St John Ambulance played a pivotal role in responding to the pandemic as well as everyday health emergencies, training, supporting communities, and improving young people’s lives.

 

You will support the compliant delivery of our Face to Face strategy, including using data and insight to deliver strong ROI and KPI’s across a variety of channels and regular giving products (including monthly donations, sponsorship/ value-exchange and lottery.) You will also be responsible for the training and monitoring of the fundraising agents who deliver our Face to Face campaigns.

Reporting into the Face to Face Manager, you will either be able to work in a hybrid way working between home and 2 days per week at our London office or remotely working from home with a requirement to attend our London office for a team anchor day once a month. 

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. The role benefits from a competitive salary, generous pension, hybrid, flexible working, 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years, options to buy and sell holiday, free first/mental aid first aider courses, Blue Light and NHS online shopping discounts, cycle to work scheme, life assurance, flu jab, eye care, mental health and wellbeing tools and volunteering days. 

About You:

You will have experience of training and presenting as well as supporting Face to Face campaigns ideally within a third sector fundraising role. Key to this role will be the ability to build, manage and develop relationships. 

Additionally, you’ll be able to run analysis and have experience using Dynamics 365, Raisers Edge or a similar database. 

About The Role

• Provide continual training and compliance monitoring support to our Face to Face partners in the execution of all door, private Sites and events fundraising, this includes leading on developing new opportunities in conjunction with St John events.
• Oversee and collaboratively work with our Telephone Fundraising partners on their training and compliance of all deliverables such as welcome calls, upgrades, reactivations and other fundraising campaigns – includes caller listening
• Oversee regular audits of agents, to monitor against key auditory compliance and performance metrics.
• Manage relationships with our Face to Face partners with training, development and materials, and performance reviews. Monitoring various forms or training and reviewing inductions in line with our agreed contract.
• Build a strong knowledge of all areas of St John Ambulance’s work, carrying out continual research and gathering information, case studies and photos for use in training booklets, scripts and materials. Where appropriate, to liaise with external agencies such as designers and copywriters. 

Please see the job description for more detail 

About Us:

St John Ambulance is committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive; we have several networks including the Armed Forces Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equity, diversity and inclusion. 

We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.