Floating Support Worker

St Mungo's

SW7, London (On-site)

£34,116 - £38,115 per year

Full-time

Permanent

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Job description

Are you committed to making a meaningful difference in the lives of individuals experiencing homelessness in Kensington and Chelsea?

About the role

We are seeking a Floating Support Worker to join our Accommodation Service based at Kensington and Chelsea Town Hall. This service provides support to adults who are experiencing homelessness or are at risk of becoming homeless.

In this role, you will manage a caseload of clients, supporting them to sustain their tenancies and successfully settle into their new homes. You will work closely with individuals to help them access employment and education opportunities, and connect with appropriate services to address mental health needs, financial challenges, and substance or alcohol-related issues.

Working in this role, your key responsibilities will be to:

To use a range of specialist assessment and personalised support planning tools to engage clients in the assessment and support planning process.
To work with clients in producing person-centred support plans and ensuring that case reviews are carried out, support plans are implemented and adequate case records are maintained.
To assess client risk and develop risk management strategies with the client and other relevant services.
To work with a range of agencies to ensure all clients have access to relevant services including both statutory and non-statutory support.
To provide specialist advice to clients on housing, health, welfare benefit claims and other issues as necessary.

About you

This role will suit people with:

An understanding of the issues faced by homeless or vulnerably housed people – you may have had personal experience of homelessness yourself.
Experience of helping vulnerable people to identify personal goals and supporting them through a process of change.
Good interpersonal and listening skills, to establish effective working relationships with clients.
An enthusiasm to learn and work with clients with a holistic, person-centred approach.

Above all we are looking for inspirational individuals who have a genuine desire to support people to transform their lives, and who will be committed to our Recovery Ethos.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 15 April 2026

Interview and assessments on: TBC

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