Rough Sleeping Hub Assistant

Are you looking for a meaningful career where you can support people in rebuilding their lives?  

At St Mungo’s, our Pan London Rough Sleeping Teams (No Second Night Out and Somewhere Safe to Stay, Rough Sleeping Prevention Project) provide rapid response services to ensure no one has to sleep rough. Our work is ongoing, and we’re looking for compassionate and dedicated people to join our Pan London Assessment Hub and Staging Post Accommodation.  

Your Role  

As a Rough Sleeping Hub Assistant (internally referred to as Hub Assistant), you’ll play a key role in ensuring the safe, welcoming, and efficient daily operations of the service. Working alongside your team, you will:  

• Provide essential support and guidance to clients.  

• Be the first point of contact for visitors and clients.  

• Help coordinate health and safety measures within the service.  

Flexibility is key, as you’ll work within a rota to make sure support is available when people experiencing homelessness need it most.  

Working hours are Monday – Friday (7.5 hours per day), with exact shift times to be agreed. 

About You  

This role is ideal for individuals who thrive in fast-paced, public-facing environments. You’ll bring:  

• An understanding of the challenges faced by people experiencing homelessness, either professionally or personally.  

• Experience in managing complex situations and strategies for navigating challenging behaviours.  

• Strong communication skills and a collaborative approach to teamwork.  

• Excellent organisation and time management skills.  

Above all, we’re looking for passionate and committed individuals who genuinely want to support people in transforming their lives. If you’re ready to build a career with real impact, we’d love to hear from you! 

How to apply

To view the job description and guidance on completing your application form, please download from the advert page.

When you're ready to apply, click the ‘Quick Apply’ Button to start your online application form. 

Closing date*: 25th November 2026

Interview and assessments: 8th / 9th December 2026

*We may close the advert early should we receive a high volume of applications. Early application is advised.

Please note: This role is not eligible for visa sponsorship. Applicants must have existing and ongoing right to work in the UK for the duration of employment. 

Successful candidates will be required to provide evidence of their right to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006. 

A DBS disclosure check is a requirement for this post and will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.