Therapeutic Service Lead

Step Forward is seeking an experienced Therapeutic Service Lead to join our multi-disciplinary team supporting young people aged 11–25 with their mental health and emotional wellbeing.

Working closely with the CEO and Operations Manager, the postholder will help shape the strategic direction of the therapeutic service in line with organisational priorities. You will contribute to the smooth, safe, and effective delivery of the therapeutic service, ensuring it remains accessible, responsive, and relevant to local young people.

Key Responsibilities

·         Be part of the Senior Management team alongside the CEO and Operations Manager and have a key role in the strategic direction of the Therapeutic service

·         Co-ordinate the development and day-to-day management of the Therapeutic Service

·         Support and line manage a small team including the Senior Counsellor and additional Counsellors & Wellbeing Workers

·         Act as joint Deputy Designated Safeguarding Lead

·         Work with the Senior Counsellor to help support honorary counsellors

·         Manage a small caseload of clients, including assessments for newly referred young people

·         Manage allocations of clients to staff and volunteers

·         Ensure monitoring and evaluation systems capture the impact of our therapeutic interventions

About You

 ·              A recognised qualification in Counselling or Psychotherapy

·              Professional accreditation, or working towards it

·              Minimum 5 years’ experience working with young people aged 11-25 years, including at least 3 years of providing post qualification 1:1 counselling support to young people in an organisational setting

·              Experience as a team leader or as part of a management team

·              Strong understanding of safeguarding principles and experience in managing safeguarding concerns

·              A demonstrated commitment to supporting young people

·              Confidence delivering evidence-based therapies across short-, medium-, and long-term interventions

·              Experience supporting young people with a wide range of presenting issues, including: Anxiety, depression, bereavement, trauma, abuse, identity and relationships

·              Ability to work independently and collaboratively within multi-agency teams

·              Commitment to embracing diversity and supporting young people in Tower Hamlets

Working with Step Forward

We pride ourselves on providing inclusive, flexible, professional and young people friendly counselling and wellbeing support services.  We provide services both in our own purpose built centre and also on an outreach basis in schools and community/ youth settings. 

As Step Forward is a small charity our multi-disciplinary team work closely together to provide a holistic support service to young people. We expect all members of the team to take part in activities which help ensure the smooth running of the organisation and help us to reach organisational objectives.

Why Join Us

Work in a small, dedicated organisation where your expertise directly influences children and young people’s lives. Join a passionate and reflective  team of staff and volunteers who embrace and uphold our organisational ethos and values to ensure we are: Inclusive, Warm, Empowering, Inspirational and Innovative.

Other terms/benefits include:

·        35 hour (FTE) working week

·        Generous holiday allowance -28 days per year plus bank holidays (FTE)

·        Organisational closure for 3 days between Christmas and new years

·        Employer pension contribution of 5%

·        Access to enhanced sick leave after probation

·        Ongoing learning and development opportunities

·        Enhanced maternity/paternity/adoption leave and pay

·        Hybrid and remote working potential where organisational requirements allow