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Operations Manager
We are working in partnership with The Almshouse Association, who can trace its roots back to February 1946 when, at a meeting held in the Chapter House of Southwark Cathedral, representatives of London’s Almshouses formed a committee to safeguard the interests of Almshouse buildings and the welfare of residents.
Today, The Almshouse Association is an essential component of the Almshouse movement; they continue to provide support, information and guidance on a broad range of general and specific issues, to over 1600 independent Almshouse member charities that provide homes for around 36,000 residents across the United Kingdom.
They are seeking a new Operations Manager to join their senior management team, the role combines strategic leadership with hands-on management, offering the opportunity to strengthen a historic and socially important part of the charitable housing landscape.
You will have experience in:
- Operational leadership and organisational management
- Strategic planning and effective delivery
- The ability to understand and deal with complex documents and solve problems
- Member support and engagement
- Risk, compliance and governance
- Financial and resource management
The successful candidate will have significant experience in operational leadership within a charity, membership body, housing organisation, or similarly values-driven environment. You will have a strong understanding of governance, risk management, and regulatory compliance in the charitable sector. The ability to lead teams, manage change, and build effective cross-functional working. You will also have excellent organisational, communication, and stakeholder-engagement skills and a commitment to the ethos and values of Almshouses and the broader charitable housing sector.
The position is ideal for a collaborative, values-driven leader with a passion for the charitable sector and a commitment to improving the lives of residents supported by Almshouses.
For an informal discussion, please contact Sandra Smith, Associate Director, Charisma Charity Recruitment. Applications should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.
Closing date for applications: 18 January 2026
Charisma vetting interviews to be completed by: 22 January 2026
Interview dates with The Almshouse Association: TBC
Almshouses to be recognised as the exemplar model of community housing
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Role: Director of Fundraising and Communications
Location:Home-based, with regular attendance (2-3 times per month) of meetings in London.
Salary:£70,000
Type: Permanent, full time (37.5 hours per week) or flexible to at least 0.8 FTE
Responsible to:CEO
Responsible for:Head of Communications, Marketing & Digital (and team); Fundraising Managers x 2; Fundraising Assistant
Benefits: Flexible working arrangements, 28 days of annual leave (FTE pro rata for part-time) + 1 day for your birthday, pension scheme and Employee Assistance Programme
About the role
Every five minutes, someone, somewhere in the world is told that they have MS. There are currently 2.9 million people in the world living with MS. When you’re diagnosed with MS, in just seconds, the future that you saw for yourself and your loved ones has been shattered. A diagnosis often comes at a time when you’re in the prime of your life, when you should be planning your future, not facing a lifetime of uncertainty. Knowing you have MS can feel incredibly isolating and lonely.
Overcoming MS is here to provide hope: through lifestyle changes, backed by scientific research, a full and healthy life with MS is possible. Could you be the person that helps us get this message of hope through to thousands of people diagnosed each year, their families and friends, and to potential funders?
This role is an essential leadership role in Overcoming MS, working as a key member of a small Senior Leadership Team, in partnership with the Chief Executive and Director of Services. The Director of Fundraising & Communications is responsible for driving income generation, strengthening the charity’s profile, and embedding marketing and digital excellence across all areas of work.
Job summary:
You will set both strategic direction and deliver hands-on activity, overseeing all fundraising streams, communications, digital platforms, and supporter engagement. You will develop integrated strategies that maximise limited resources, grow sustainable income, amplify our impact and ensure the charity communicates with clarity, consistency, and purpose.
You will lead a small team of fundraisers, marketeers and communicators to deliver to our current organisational plans, whilst developing longer term plans to extend our reach and our income base. You will work proactively and independently to build relationships, develop innovative campaigns and provide the support that enables our service delivery to function.
You will be expected to provide a high standard and quality of impact across a range of activities and projects, being fully aware of and upholding the charity’s values, and taking responsibility for modelling these to others across the organisation and to the wider community.
Key responsibilities:
1. Strategic & organisational leadership
- Lead the development and delivery of an integrated fundraising, communications, and digital strategy aligned with the charity’s mission and growth ambitions.
- Provide senior leadership input into organisational planning, impact reporting, and strategic development.
- Manage departmental budgets, forecasting, and performance monitoring.
- Foster a collaborative, values-driven culture and support wider organisational priorities.
2. Fundraising leadership
· Drive sustainable income growth across key fundraising streams:
o Individual giving and regular giving
o Major donors
o Trusts and Foundations
o Corporate partnerships and sponsorships
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- Community and challenge events
- Personally manage selected high-value supporters and partnerships.
- Develop compelling cases for support, pitches, and fundraising campaigns.
- Ensure excellent donor journeys and stewardship, supported by effective digital and CRM systems.
- Maintain compliance with fundraising best practice and regulations.
3. Communications, brand & digital
· Transform our approach to raising awareness – both of the connection between healthy lifestyle and MS, as well as Overcoming MS itself – ensuring we reach people with MS and their families at the earliest point of a diagnosis.
- Lead Overcoming MS’s communication strategy to significantly grow visibility, engagement and trust, with everyone affected by MS, the Overcoming MS community, donors and fundraisers, and other key stakeholders.
- Ensure digital and communication tools, channels, systems and platforms underpin and are able to maximise opportunities for all fundraising, communications, and operational activity.
- Use communication and marketing techniques to amplify the impact of our services and increase our reach, ensuring maximum take up.
- Oversee the charity’s website, ensuring strong user experience, accessibility, SEO performance, and conversion optimisation.
- Oversee production of high-quality, tailored content for digital, print, and social channels.
- Oversee digital supporter acquisition and retention: paid ads, email marketing, marketing automation, and analytics.
5. Campaigns & public engagement
- Lead fundraising, awareness and media campaigns across digital and traditional channels.
- Use data, insights, and analytics to optimise campaign performance and supporter engagement.
6. Other
- Provide regular performance reports to the CEO and Board, including financial updates, campaign metrics, and risk management.
- Maintain up-to-date knowledge of fundraising regulation, data protection, accessible communications and digital governance, ensuring all our activities are compliant.
- Ensure that all activities uphold the charity’s values, safeguarding practices, and ethical commitments.
- Represent the charity externally at events, conferences, and partner meetings.
PERSON SPECIFICATION
Essential experience
- Senior leadership experience within a charity or non-profit organisation, ideally in a small team or resource-limited environment.
- Proven track record of generating income across multiple fundraising streams.
- Experience leading digital, communications, and/or marketing functions.
- Demonstrable experience of measurable impact within a small organisation, through increasing income generation or significant reach.
- Demonstrable experience of content creation, audience engagement and strong message creation.
- Experience of delivering integrated campaigns, including overseeing media and digital engagement, with demonstrable outcomes.
- Experience managing donor relationships, funder reporting, and high-quality proposals.
- Budget management and strategic planning experience.
- Significant experience of managing external providers, agencies, suppliers and partners, managing relationships to achieve better terms, service or outcomes, overcoming difficulties or retendering where required.
Essential skills & competencies
- Strong digital skills: CRM systems, website CMS, email marketing tools, social media management, analytics, and digital fundraising techniques.
- Excellent written and verbal communication, with the ability to craft compelling stories and proposals.
- Relationship-building ability with donors, partners, media, supporters, and stakeholders.
- Creative and data-driven approach to engagement, marketing, and income generation.
- Strong knowledge and understanding of fundraising, communications, GDPR, safeguarding, accessibility and other standards.
- Ability to balance strategic leadership with hands-on delivery.
- Strong organisational, planning, and project-management skills.
Personal attributes
- Passion for the work that Overcoming MS does and the communities we serve.
- Highly adaptable, resilient, and comfortable working in a fast-paced, small-team environment.
- Understanding of an organisation with a dispersed, remote team across a wide geography.
- Collaborative, supportive, and able to inspire confidence internally and externally.
- Proactive, solutions-focused, and committed to continuous improvement.
- Integrity, discretion, and a commitment to ethical fundraising and responsible communications.
- Excellent standard of written and spoken English and ability to communicate effectively with a range of people from diverse backgrounds.
- Excellent interpersonal skills
- Fully committed to Overcoming MS’s values
Desirable
- Experience with a charity from the health sector or an understanding of multiple sclerosis or other neurological conditions.
We're here for everyone with MS who wants to take control of their health and wellbeing.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Role Description
The purpose of the Executive Assistant role is to provide administrative, organisational and coordination support to the Executive Team, ensuring their time and attention are aligned with organisational priorities, goals, and objectives. The role covers executive coordination, governance administration and project support. The Executive Assistant enables effective decision making across the Leadership Team, supports the smooth delivery of priorities, and contributes to the execution of long-term strategic goals.
The Executive Team comprises the Chief Executive, Operations Director and Business Development Director. They work together as part of the Leadership Team, comprising key leaders from across the charity.
Excellent attention to detail is crucial, as is the ability to operate with discretion and flexibility. A high standard of written and verbal communication is essential. The role requires collaboration across Finance, HR, Trustees, and external stakeholders, and an understanding of effective charity governance would be desirable.
This role requires a high level of emotional intelligence, sound judgement, and the ability to build trusted relationships across all levels of the organisation. Success in this role depends on a proactive mindset, strong interpersonal skills, and the ability to remain calm and resourceful under pressure. The Executive Assistant must be highly dependable, detail-oriented, and capable of managing sensitive information with discretion and professionalism.
Responsibilities
Executive Coordination
- Manage calendars, inboxes, travel and meeting preparation for Executive Team
- Coordinate agendas and logistics for internal and external meetings
- Liaise with stakeholders, clients and partners to ensure smooth engagement
Governance Support
- Own the established governance timetable, board meeting scheduling, and trustee communications
- Draft and distribute board packs, take minutes, and track actions
- Support governance processes in collaboration with the Operations Director
- Support trustee onboarding, training, and engagement
- Ensure timely completion of Charity Commission and Companies House submissions
- Leverage AI tools and platforms to enhance business processes
Strategic communications
- Communicate with external stakeholders on behalf of the Executive Team
- Coordinate staff events and meetings
- Work with marketing and communities & projects teams for conferences and external events
Project support
- Support ongoing transformation projects in collaboration with Head of Business Functions
- Support recruitment and onboarding for senior roles led by the Head of Business Operations
- Support strategic planning and performance tracking led by the Operations Director and Business Development Director
- Support handover and re-onboarding of Executive Assistant on her return April 2027
Role Requirements
Required:
- Minimum of four years’ experience in a similar role.
- Experience supporting senior leaders in a fast paced and changing environment, taking initiative and managing competing deadlines calmly and flexibly.
- Confident communicating with the executive and leadership team, trustees and external partners in a professional and timely way.
- Able to handle sensitive and confidential information with discretion and good judgment.
- Confident coordinating meetings, preparing papers and taking accurate minutes.
- Ability to research, digest, analyse and present material clearly and concisely.
- Ability to identify and apply AI-driven tools to enhance business activities and using AI to streamline workflows and personalise business engagement.
- Comfortable stepping into an established role quickly and maintaining continuity during the maternity leave period.
Desirable:
- Experience in charity governance
- Experience in project support/management
Employees are also expected to be flexible in undertaking the duties and responsibilities attached to their post and may be asked to perform other duties that are consistent with the grade, responsibilities, and typical scope of the role. Any additional tasks should remain appropriate to the nature of the post and not extend into unrelated functions or specialisms.
All employees are expected to work in accordance with the organisation’s values and behavioural standards, which include being supportive, transparent, respectful, kind, honest, and collaborative. This means fostering a culture of empathy, openness, integrity, and teamwork in all interactions, and contributing positively to the organisation’s mission and strategic objectives.
We are committed to flexible working and are open to requests for different working patterns. This includes part time arrangements and four day working week requests, which we will always consider as part of the recruitment process.
To apply for this role, please share your CV with a one-page cover letter setting out why this role appeals to you and how your skills and experiences meet the key skills points in the job description.
Interviews expected to take place on week commencing the 2nd of February 2026.
To apply for this role, please share your CV with a one-page cover letter setting out why this role appeals to you and how your skills and experiences meet the key skills points in the job description.
Interviews expected to take place on week commencing the 2nd of February 2026.
To support the social housing sector to unlock the full potential of its social purpose, for the benefit of residents & local communities
The client requests no contact from agencies or media sales.
The National Youth Jazz Orchestra (NYJO) is seeking a Finance Manager to strengthen our financial foundations as we celebrate 60 years of nurturing young talent. This newly created role brings together financial operations across our vibrant organisation, working closely with our Chief Executive and all departments.
Founded in 1965, NYJO has grown from a single jazz orchestra to a dynamic charity delivering engaging participation projects and impactful live performances. As an Arts Council England National Portfolio Organisation and Resident Artistic Company at Woolwich Works in Greenwich, we're dedicated to making jazz accessible to early-career musicians, young people, and audiences nationwide.
You'll oversee day-to-day financial management while contributing to strategic planning that shapes how we empower the next generation of jazz musicians. This includes managing our Xero accounting system, preparing quarterly management accounts and cash-flow statements, leading the annual budgeting process, and ensuring compliance with charity finance regulations.
Working across our three core areas - the National Youth Jazz Orchestra for emerging professionals aged 18-25, NYJO Learning programmes, and Community Outreach initiatives - you'll collaborate with programme, marketing, and development teams to create and monitor project budgets, track restricted income, and provide financial reporting to funders including Arts Council England, trusts, foundations, and sponsors.
This role offers genuine impact: your financial expertise will directly support young musicians' creative development and help us deliver programmes that respond to community needs. You'll produce reports for our Board of Trustees, manage Gift Aid returns, ensure statutory compliance, and maintain the strong financial governance essential to our mission.
We're looking for a qualified or part-qualified accountant with charity finance experience, or equivalent expertise in the arts sector. You'll need strong Xero skills, solid understanding of charity SORP and restricted fund accounting, and the ability to translate complex financial information into clear insights for non-financial stakeholders.
Requirements and Responsibilities
Essential:
- Qualified/part-qualified accountant (ACCA/CIMA/ACA/CIPFA) or equivalent professional experience in charity/arts finance
- Experience managing finances for UK charity or non-profit organisation
- Working knowledge of charity SORP, Gift Aid, and fund-restricted accounting
- Strong Excel and accounting software skills
- Excellent communication skills to explain finance to non-financial stakeholders
- Strong organisational skills and attention to detail
Desirable:
- Experience in music, youth, education, or cultural sectors
- Experience with Arts Council England and other funders
- Interest in jazz music and supporting music education opportunities
Key Responsibilities:
- Manage Xero accounting system and maintain accurate financial records
- Prepare quarterly management accounts, cash-flow statements, and variance analysis
- Lead annual budgeting and support multi-year financial planning
- Track restricted income and provide funder reporting
- Ensure charity compliance (Companies House, Charity Commission, HMRC)
- Support Board meetings and contribute to strategic decision-making
Job Responsibilities
Financial Management: Oversee Xero accounting system, maintain accurate records, prepare quarterly management accounts and cash-flow statements with variance analysis for Board of Trustees. Manage bank reconciliations, accounts payable/receivable, payroll and pension administration.
Strategic Finance: Lead annual budgeting with CEO and department leads, support multi-year financial planning and scenario modelling.
Project & Grant Management: Collaborate with Programmes, Marketing and Development teams on project budgets. Track restricted income and provide financial reporting to Arts Council England, trusts, foundations, and sponsors. Ensure accurate cost allocation across projects and funding streams.
Governance & Compliance: Ensure statutory compliance (Companies House, Charity Commission, HMRC including Orchestra Tax Relief and VAT). Lead year-end financial statements preparation and independent review. Manage Gift Aid returns and maintain internal financial controls.
Working Schedule: Part-time position: 3 days per week Location: London with flexible/hybrid working Salary: £45k-£55k FTE depending on experience Holiday: 20 days plus bank holidays (pro rata) Reports to: Chief Executive
How to Apply
Send your CV and covering letter (maximum 2 pages) outlining your relevant experience and what draws you to NYJO before 22 January 2026. Please confirm your availability for first round online interviews (week of 2nd February 2026) and in-person second interviews at Woolwich Works (12th February 2026). We welcome applications from all backgrounds and are committed to building a diverse team.
The client requests no contact from agencies or media sales.
Title: Capacity Development Officer
Type: Employee (100%)
The contract will be managed by a third party (Remote) that will act as the legal employer, handling payroll and compliance, while specifying the applicable British employment conditions (right to work, working conditions).
Contract duration: Permanent contract
Reporting to: Capacity Development Senior Manager
Start date: March 2026
Location: UK based with valid work permit – home based with co-working space access
Application deadline: 23 January 2026
About the NCD Alliance
The NCD Alliance (NCDA) is a global civil society alliance of 400+ civil society members across 80 countries dedicated to supporting a world free from preventable suffering, disability and death caused by noncommunicable diseases (NCDs). Over 14 years, NCDA has built a reputation as a leading global advocacy organisation on NCDs, a globalthought leader on NCD policy and practice, a convener and mobiliser of the NCD civil society movement, a partner togovernments and WHO and other UN agencies, and an advocate for meaningful involvement of people living with NCDs (PLWNCDs). Please find more information about the NCD Alliance in our website.
Job description
The Capacity Development unit seeks an officer to support the implementation of the Advocacy Institute programme.The Advocacy Institute is a flagship programme of the NCDA that strengthens NCD civil society with a focus on coalition building and advocacy. It includes Seed, Accelerator and Regional tracks reflecting the different levels of readiness of alliances and their needs. The Seed track supports the establishment and strengthening of NCD civil society networks incountries/regions where these are non-existent or nascent. The Accelerator track works with established NCD alliances to spur advocacy efforts where there are windows of opportunity for specific policy change. The Regional track supports coalition building, advocacy and accountability opportunities of regional alliances. The programme supports selectedgeographies via a combination of grants, technical assistance, peer-to-peer learning, and training; the position will also support the delivery of such offerings.
The Capacity Development Officer will support the roll-out of the Seed and Accelerator tracks, currently in the last year of the Advocacy Institute third phase 2024-2026, and its work with different national alliances aiming to increase the capacity of NCD alliances to drive effective locally-owned advocacy campaigns. In 2026, the officer will also support the evaluation process for the third phase and the design and scoping of the Advocacy Institute fourth phase.
Core responsibilities:
•Support the roll out of Advocacy Institute particularly the seed and accelerator tracks in their different components: grants, technical support, and trainings.
•Support the CD unit in grant management duties, including grantee communications, revision of technical and financial proposals, grant award and grantee reporting.
•Support the organisation of the Advocacy Institute trainings, webinars and events as required, includingparticipant support, administrative functions, supporting curriculum development, and evaluation.
·Support the evaluation process of the third phase of the Advocacy Institute (2024-2026).
·Support the scoping of the fourth phase of the Advocacy Institute.
·Leverage NCDA expertise providing technical assistance to alliances and facilitating networking opportunities, enable access to NCDA expertise, advocacy advice and support, and also access to a broader network of advocates who can provide peer-to-peer support.
•Support the provision of written content to promote regional and national activity through NCD Alliancecommunication channels, including social media and website.
•Support the maintenance of regular communications with national NCD alliances for advocacy and network updates.
•Support the maintenance of an updated contacts database of regional and national NCD alliances.
•Support the development of research and knowledge products as needed (e.g., civil society mappings,guides, reports, programme documentation, etc.).
•Support the maintenance of up-to-date Capacity Development content in the NCDA website.
•Handle administrative responsibilities in support of Capacity Development activities as needed.
•Support the mobilisation of regional and national NCD alliances in support of global advocacy campaigns,including Global Week for Action, and any other opportunities.
Required competencies:
·Advanced university degree in public health, international relations, public policy, or similar, with a minimum of 2 years of relevant work experience in the non-profit area.
·Demonstrated interest and understanding of global health and development; policy-oriented research and advocacy, knowledge of NCDs would be ideal, particularly on aspects related to NCD prevention (e.g., alcohol control, food policies, environmental health/air pollution) and control (e.g. access to medicines, Universal health coverage, primary health care, NcDs/HIV integration) and NCD financing. Health policy and/or public health background is preferred.
·International work experience is highly desired, as well as professional knowledge of research, advocacy, policy and/or programmes.
·Excellent organisational and strategic planning skills and ability to successfully manage competing priorities and meet deadlines.
·Capacity to work independently and collaboratively in an international team environment with solid interpersonal and verbal communication skills.
·Excellent judgment, strategic thinker, initiative taker.
·Excellent analysis, writing and oral communications skills in English – foreign language skills are a plus (Spanish and/or French).
·Solid knowledge of Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
·Availability for international travel (10%; as needed)
Diversity and inclusion are a priority at the NCD Alliance. We are committed to cultivating a fair and healthy environment, where everyone can be themselves and thrive. We are happy to discuss flexible working options for all roles.We work to ensure that our recruitment processes are as inclusive as possible to everyone.
Closing date for applications: 23 January 2026. We regret that we are only able to contact shortlisted candidates
The client requests no contact from agencies or media sales.
Salary: £56,000–£71,000
Contract: Initially 6 months and then to be reviewed
Location: London or Remote
Closing date: TBC
Interview Date: TBC
Benefits: Generous annual leave, pension scheme, flexible working, employee wellbeing support, and more
We have a great opportunity for a Head of Individual Giving working for a leading UK children’s charity. They run over 760 specialist services across the UK, supporting children and young people to feel safer, happier, healthier, and more hopeful. This is an exciting period of change and growth for the organisation so they need someone experienced in leading through change and who has delivered new strategies previously.
The Head of Individual Giving leads a team of fundraising specialists delivering inspiring acquisition and engagement campaigns and generating multi-million pound income. This is an exciting leadership role offering the chance to shape one of the charity’s largest income streams and optimise performance. You’ll lead a high-performing team, drive innovation across individual giving and legacy programmes, and collaborate across departments to deliver supporter-centric campaigns.
To be successful as the Head of Individual Giving you will need:
- Proven experience of leading large teams and managing substantial budgets ideally within individual giving and legacy although broader public fundraising specialisms could be considered
- Experience managing multi-million pound income and expenditure budgets
- Strong strategic planning and direct marketing expertise
- Excellent stakeholder management and communication skills
If you would like to discuss this role with us please email your CV to [email protected] or contact us and quote the reference 2742JP.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
Prospectus is working with our client to recruit an Assistant Head of Community and Membership Fundraising – Community and Events. The organisation has a trusted presence in communities across the country, offering practical and emotional support to some of the most vulnerable people in society. Their mission is to offer hope, dignity, and opportunity for all.
A newly created position, the Assistant Head of Community and Membership Fundraising – Community and Events is a critical hire that will ensure the organisation maintains and increases its impactful presence across the UK, driving the strategic development and delivery of a national community fundraising programme. This will include fundraising appeals that grow income from individuals and organisations and you will be responsible for expanding and innovating the community events portfolio, ensuring a diversified supporter base and deeper, long-term engagement with supporters. The Assistant Head will manage a team of three, will be responsible for an annual income target of £500k, and work as a senior fundraiser for the organisation externally and internally.
To succeed, you will bring proven experience in community and events fundraising, ideally within a large and complex organisation and will have an outstanding track record in community-based fundraising. You will enjoy and have experience of influencing at a senior level and will have experience in strategic planning, management and implementation of community fundraising and events.
We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Jessica Stoddart at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
At Prospectus, we’re committed to supporting you through every step of your application. To start, please send us your CV. If your experience is a good fit, we’ll share the full job description and arrange a call to brief you before you formally apply. We look forward to hearing from you.
Job Description Deputy CEO
Help us to prevent self-harm and abuse so that every young person can lead a safe and fulfilled life free from the risk of serious harm from themselves or others.
Pay: £45,000 pro rata per year
Hours: Flexible working hours 3-4 days a week
Hybrid role 50:50 in the Harrow office and remote
Reporting to CEO
Benefits
· 28 days’ holiday rising to 30 after 1 year (including public holidays)
· Pension scheme – Employer contributions 6%
Professional development opportunities
· Flexible Working – Right to request flexible hours or patterns
· Hybrid Working – Balance between office and home working
· Additional day of leave over the Festive period
· Hot drinks provided on site
The wïsh centre is a Registered Charity in London Borough of Harrow that helps young people to stop self harming so that they can live a life free from the risk of serious harm. Every year we support over 150 children and young people ages 12-25 years through long term psychotherapy and peer support groups. We deliver our work in schools and colleges and at our Centre in Harrow. We have a twenty year evidenced track record of success and a small and dedicated team.
We have a new three year strategy where we will focus on enhancing the capacity of wïsh Harrow so that we can support more young people and will continue to focus on partnership work with youth voice being central to, and informing, all that we do.
Purpose of the Role
The Deputy CEO is a new and exciting role that is pivotal in supporting the CEO in leading the charity, ensuring operational excellence, strategic growth, and sustainable impact. This role combines leadership, governance, income generation, stakeholder engagement, and quality assurance to help drive the charity’s mission forward.
The Deputy CEO will work closely with the CEO, enhancing capacity to recruit and retain staff and diversify sources of funding to ensure the sustainability of our service.
You will be responsible for creating new partnerships and commissioning opportunities and help us with income generation and the stewarding of funding relationships whilst keeping an overview of the quality of our services and how we communicate about our work.
You will be entrepreneurial and fast thinking, with skills of persuasion and strategy. Experience of working in the education, charity, mental health or social care field will be an advantage together with a genuine drive to improve life chances for young people.
Evidence of a track record in securing funding and commissioning is crucial.
Leadership & Governance
· Deputise for the CEO when required, ensuring continuity of leadership and decision-making.
· Contribute to strategic planning and the implementation of the charity’s vision and values.
· Prepare board papers, coordinate board meetings, and take accurate minutes to support effective governance.
· Act as a member of the senior leadership team, contributing to high-level decision-making.
Fundraising & Stakeholder Engagement
· Support the CEO in securing funding through high-quality bids and proposals to trusts, foundations, and corporate partners.
· Secure leads for commissioning with local schools and colleges and potential partnerships.
· Develop and steward strong relationships with funders, sponsors, local authorities, and other key stakeholders.
· Represent the charity at external events and meetings.
Operational & Team Management
· Manage and support a small staff team, including recruitment, induction, supervision, performance management and annual appraisals.
· Act as the Designated Safeguarding Lead (DSL) when required.
· Ensure all areas operate efficiently, meet compliance and safety standards, and support the charity’s purpose.
Policy and Monitoring and Evaluation
· Responsibility for Monitoring and Evaluation, including funder and impact reports
· Coordinate and manage policy development, risk management, and charity administration.
· Lead the creation and presentation of annual reports, impact evaluations, and other stakeholder funding reports and communications.
· Monitor KPIs and targets to ensure the charity meets its funding requirements and achieves positive outcomes.
· Support quality assurance processes
Data & Systems
· Maintain effective recording systems for both quantitative and qualitative data.
· Use management information systems to inform practice and identify trends.
· Ensure the website, social media and external communications are robust and effective.
Person Specification
Essential Skills & Experience
· Experience in a senior management role.
· Experience of writing successful funding bids and of commissioning.
· Track record of developing collaborative partnerships with other organisations.
· Understanding of, and commitment to the issues we work with and our values.
· Producing monitoring and evaluation and impact reports.
Desirable
· Strong leadership, influencing, and communication skills.
· Excellent organisational and problem-solving abilities.
· Financial expertise in budgeting and financial management.
· Thorough understanding of the charity sector and business functions (HR, IT, finance).
· Experience in strategic planning and stakeholder engagement.
· Knowledge of safeguarding and quality assurance frameworks.
· Familiarity with regulatory bodies and compliance standards.
· Knowledge of marketing and communications including websites and social media.
Helping young people to stop self harming so that they can live a life free from the risk of serious harm.
The client requests no contact from agencies or media sales.
Salary: £52,000 - £56,000
Contract: Permanent
Location: London office – 2 days per week
Closing date: 16 January
Benefits: 12% pension, cycle-to-work scheme, training and development budget
We have a great opportunity for an Assistant Head of Community Fundraising at one of the UK’s leading social welfare charities. Reporting to the Head of Community Fundraising, this is an exciting opportunity to step into a senior leadership role, shape strategy, and lead a high-performing team while driving innovation and growth in community and events fundraising.
As part of this role, you will lead the development and delivery of a national fundraising programme, broaden reach to new audiences, and inspire long-term supporter engagement. You’ll manage a team of three and oversee six-figure income and expenditure budgets, ensuring excellent supporter experiences and data-driven decision-making to maximise impact.
To be successful as the Assistant Head of Community Fundraising, you will need:
- Extensive experience in community and events fundraising, including strategic planning and delivery.
- Proven ability to manage budgets and lead high-performing teams to achieve income targets.
- Excellent communication and influencing skills, with experience building collaborative relationships at all levels.
If you would like to have an informal discussion, please call Emma on 02030 062787 or email your interest along with your CV to [email protected].
Ashby Jenkins Recruitment are a specialist charity recruitment agency, passionate about improving equality across the sector. You can read more about our commitment to diversity here.
If enough applications are received, the charity reserves the right to end the application period sooner.
If you wish to discuss this role with us, please quote reference 2812EI.
Our client exists to make life easier for families raising disabled or seriously ill children and young people. Through practical support, grants and advice, the charity works to reduce financial pressure, improve wellbeing and help families feel supported and included. The organisation is values-led, collaborative and committed to equity, diversity, inclusion and safeguarding.
The Corporate Partnerships Manager (New Business Focus) sits within the Fundraising team and works closely with the Head of Fundraising & Volunteering to deliver the corporate fundraising strategy. The role focuses on researching, securing and developing new corporate partnerships, including five- and six-figure relationships, charity of the year partnerships, sponsorships and employee engagement activity. It combines strategic planning, creative new business development and strong relationship management, while working closely with communications, finance and senior colleagues to maximise income and impact.
The organisation is looking for someone with a strong track record in corporate fundraising, sales or business development, including securing and managing high-value partnerships and delivering against income targets. The role requires excellent communication, influencing and presentation skills, strong organisational ability and confidence working with senior stakeholders. Experience managing multiple priorities, using CRM systems (ideally Salesforce), and a results-driven yet collaborative approach are key, alongside a clear commitment to Family Fund’s values and to equity, diversity and inclusion.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process please contact Jessica Stoddart at Prospectus.
If you meet some of the criteria but not all, we still encourage you to enquire. We can support you to understand the role fully and guide you through the application process. To apply, please submit your CV in the first instance. If your experience aligns, we will arrange a briefing meeting before you submit a formal application. We look forward to hearing from you.
The Chief Programmes and Outreach Officer is a member of the Executive Team and a key advisor to the Board and the CEO, responsible for evidence-based pedagogy and practice, partnership development and adoption of innovative methodologies.
This is an exceptional opportunity to shape the future of Holocaust and antisemitism education in the UK at a pivotal moment in history. We are undoubtedly at a crucial juncture in Holocaust education and remembrance. Our work faces two profound challenges: the international backdrop of rising antisemitism, Holocaust denial and distortion, alongside the inevitable loss of the remaining survivors and the need to develop effective new educational models that no longer rely on live testimony. In this challenging context, this post’s work will be critical in ensuring we carry the legacy of Holocaust survivors forward through innovative, impactful programmes that reach diverse audiences across the UK.
The post is accountable for the strategic vision and operational excellence of all the Trust's educational programmes, developing and delivering innovative, historically sound, educationally robust learning programmes that are recognised nationally and internationally as best practice. A key focus of the role is driving greater technological excellence in both teaching and operations, particularly digital testimony preservation and the use of educational technology.
The post’s success is the continuous improvement of both programme reach and impact, engaging new and diverse audiences and demonstrating meaningful long-term impact in line with the Trust’s mission and vision.
Key Responsibilities:
- Organisational leadership, as a member of the Executive Team
- Team Management and Development
- Financial Management
- Programme Innovation, Development and Delivery
- Partnerships and External Relations
- Impact, Evaluation and Learning
- Safeguarding and Quality Assurance
For the full Job Description, Person Specification, and details on how to apply, please follow the link to our website.
The client requests no contact from agencies or media sales.
Are you passionate about helping young people build brighter futures?
We’ve got a brilliant opportunity for you to join our team as a Senior Impact and Insights Manager, at Young Enterprise.
Who We Are
We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.
For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills like teamwork, leadership, problem-solving, and resilience.
We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.
Why Join Us?
We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:
- A friendly and supportive team where your voice is heard
- A strong commitment to diversity and inclusion—we want everyone to feel they belong
- Generous holiday allowance and flexible working
- Cycle-to-work scheme, life assurance, and NHS top-up plan
- Ongoing learning and mentoring opportunities
- A chance to directly impact the lives of young people every single day
About the Role
This is a role where you’ll see the difference your work makes every single day. As Senior Impact & Insights Manager, you’ll:
- Lead the way in showing how Young Enterprise changes lives, turning data into stories that inspire action
- Design and deliver our impact and evaluation strategy, ensuring every programme is measured and understood
- Provide clear, compelling insights that help our teams improve outcomes and our fundraisers secure vital support
- Shape organisational learning by embedding a culture of evidence-based decision-making across YE
- Represent YE externally, sharing our impact with funders, partners, and thought leaders to strengthen our voice nationally
This is a varied, strategic role with plenty of scope for creativity, influence, and collaboration.
You’ll love this job if you are…
- Analytical and insightful: You thrive on turning complex data into clear, actionable insights
- Impact-driven: You want to see evidence of change and use it to shape the future
- Collaborative and influential: You enjoy working across teams and building strong relationships with senior stakeholders
- A natural communicator: You can craft high-quality reports and presentations that resonate with Boards, funders, and partners
- Curious and connected: You keep an eye on external trends, policy shifts, and emerging evidence to inform strategy
Key Responsibilities
- Lead Young Enterprise’s impact, evaluation and research strategy
- Design and oversee monitoring, evaluation and KPI frameworks
- Produce clear, high-quality impact reports for the Board and funders
- Generate robust evidence of impact to support fundraising and partnerships
- Translate data into practical insights for teams and senior leaders
- Lead research activity and external evaluations
- Support strategic planning and organisational learning
- Build relationships with funders, policymakers and research partners
- Represent Young Enterprise externally and contribute to thought leadership
A few practical things
· This is a hybrid role, requiring you to work from a YE office (London or Oxford) at least 8 times per month
Keeping Young People Safe
At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful applicants will receive ongoing safeguarding training throughout their employment and be expected to uphold excellent safeguarding practice at all times.
How to Apply
Please send your CV and a cover letter (max 2 pages) telling us why you’re the right person for this role. Applications must be submitted by 23:30 on 14 January 2026. Please note that applications without a cover letter will not be considered.
Interviews will be held in person at our London Office and shortlisted candidates will be invited to be interviewed either on 20 or 21 January 2026. Please note, we are only able to respond to shortlisted candidates.
Full details can be found in the Job Description.
At YE we are passionate and committed to keeping your data safe and secure. Full details can be found in the YE People’s Privacy Notice.
Join us – and help us give every young person the chance to thrive. Apply today!
We empower young people to discover, develop and celebrate their skills and potential.


The client requests no contact from agencies or media sales.
This is a unique chance to combine clinical expertise, leadership, and compassion in a role that can make a genuine impact on people’s lives.
Together, we improve the lives of local people affected by cancer. We provide wraparound holistic support, information, education and wellbeing services to people affected by cancer across Norfolk and beyond. As demand for our services continues to grow, we are seeking an exceptional Director of Charitable Operations to join our Executive Leadership Team. In this pivotal role, you’ll help shape the future of our work and ensure we continue improving the lives of local people affected by cancer.
About the Role
As a key member of Big C’s Executive leadership team, you will bring a specialist knowledge of cancer and act as an ambassador for the charity in this area of expertise.
You will serve as the clinical lead for the charity with leadership and management responsibilities of our Cancer Support Centres and Hubs, our Health Academy programmes, and of the teams that deliver them. This includes collaborating with internal colleagues and external partners to ensure the delivery of high-quality, sustainable services for anyone affected by cancer. An example we are proud of is the practical help with social and financial concerns through our Citizens Advice welfare advisors.
You will also support the Chief Executive with the strategic development and direction of Big C’s cancer support services and health academy programmes. This role requires clinical expertise and demonstrable experience to successfully lead the delivery of Big C’s charitable operations to meet rising demand.
On occasion, like other members of the Executive team, you will be required to deputise for the Chief Executive in their absence.
Location: You will be based in Big C’s office in Centrum, a bright and modern building on Norwich Research Park. Informally, some home working is possible, but you will need to work from the office and other Big C sites regularly.
Hours: 35 hours per week
Salary: £60,000 to £65,000 per annum (subject to skills and experience)
Contract: Permanent
About You
You will be an experienced clinical leader with a strong track record of operating at a senior level, ideally within healthcare or the charity sector. Above all, you will share Big C’s commitment to ensuring that people affected by cancer receive outstanding care, support and education when they need it most.
You will bring:
- Recognised clinical expertise and professional registration, with demonstrable experience in cancer care or related services.
- Strategic leadership experience, with the ability to translate vision into practical, high-quality service delivery.
- Strong people leadership skills, with a compassionate, inclusive and values-driven approach.
- Experience of governance, safeguarding and working effectively with Boards or Trustees.
- Financial and commercial awareness, including budget management and income generation.
- Credibility and confidence to represent Big C with partners, funders and stakeholders.
About Big C
Big C is one of East Anglia’s largest cancer charities, having raised £50 million in 45 years. Each year, our supporters help us raise around £3 million to support people affected by cancer in our community.
We provide holistic care through Cancer Support Centres and Hubs, as well as online and telephone support via our Virtual Support Centre. Income comes from donations, local businesses, grants, legacies, and 12 charity shops across the region.
Why Big C?
Committed to equity, diversity, and inclusion, Big C was recently awarded Gold Accreditation for the third time running in the Best Employers Eastern Region 2025 and offers a supportive environment that values wellbeing and work/life balance.
Our benefits include:
- 33 days holiday (FTE, including bank holidays)
- 5% employer pension contribution
- Company sick pay and life assurance
- Health Cash Plan and Employee Assistance Programme
- Cycle to Work Scheme
- Some hybrid working with some flexibility in hours
- Opportunities for professional development
Apply Now
Closing date for applications: Monday 26 January 2026
Please take a look at the vacancy pack for further information and the job description.
When applying, please complete the online application fully. Information to support your application can be in your attached covering letter or as indicated in the application.
If you prefer to apply in a different way or require information in an accessible format, please contact Caroline Roberts, People Manager.
Big C are committed to safeguarding and promoting the welfare of vulnerable adults, young adults and children and expect all staff and volunteers to share this commitment.
This role requires an enhanced Disclosure and Barring Service (DBS) check and a barred list check. Additionally, your application plays an essential part in our choosing the right person for this position.
Together, we improve the lives of local people affected by cancer.
The client requests no contact from agencies or media sales.
Job Advert
JOB TITLE: Head of Operations
SALARY: £56,000 (pro rata)
LOCATION: LSE Students’ Union, Central London Office
WORKING HOURS: 22.2 hours per week (0.6 FTE)
CONTRACT TYPE: Permanent
The LSE Students’ Union is seeking an experienced and strategic leader to join our Senior Leadership Team as Head of Operations. This is a newly created position, offering an exciting opportunity to take senior oversight of our central teams and ensure the effective delivery of our operational functions.
Reporting directly to the Chief Executive Officer, you will provide leadership and direction across finance, HR, governance, compliance, and risk management. Your work will underpin the Union’s ability to deliver its strategic objectives and maintain high standards of accountability, transparency, and operational excellence.
As Head of Operations, you will lead our finance and HR team, ensuring robust financial management, effective people practices, and strong governance frameworks. You will oversee budgeting, audits, and financial reporting, while promoting a positive and inclusive workplace culture. Acting as a key adviser to the Board of Trustees and relevant committees, you will also manage risk and data protection across the organisation.
Who are we?
LSESU is a vibrant, student-led organisation committed to helping LSE students make the most of the life-changing experiences open to them during their time at university. As part of our Senior Leadership Team, you will play a critical role in shaping our future and helping us to create a student experience which is enjoyable and empowering.
Founded in 1897, LSE Students' Union is one of the oldest Students' Unions in the UK. We provide support, representation, and opportunities to help students thrive during their time at university. Everything we do is shaped by our members and guided by our values to be bold and inclusive, working collaboratively to create a welcoming community built on integrity and respect.
Who are we looking for?
We are looking for a candidate who combines strategic vision with operational expertise. You will bring a recognised accounting qualification and strong financial acumen, alongside experience in managing both finance and HR functions. Your knowledge of governance, compliance, and risk management frameworks will be essential, as will your ability to provide clear leadership and build effective relationships at all levels.
You’ll need excellent organisation and planning skills, with a keen eye for detail and the ability to manage multiple priorities effectively. A commitment to equality, diversity, and inclusion is fundamental, together with an interest in working within a democratic, student-led environment.
Why apply?
As Head of Operations, you will play a pivotal role in shaping the future of the Union and supporting thousands of students at one of the world’s leading universities. We offer:
- 25 days of holiday per year (pro rata)
- Additional closure periods at Christmas and Easter
- Free LSE Students’ Union gym membership
- Opportunities for professional development and growth.
- Access to TOTUM (NUS) card, which provides a wide range of discounts
- Flexibility for work-life balance
How to apply
We want to ensure that all systems, policies and processes are free from bias or discrimination and are fair and accessible. Therefore, we ask that all candidates complete our application process by uploading the following three documents:
Part 1: CV – Outlining your skills and experience to date.
Part 2: Supporting Statement – A one-page statement explaining your suitability for the role. This will be used to determine if you are shortlisted for an interview. Please do not include any personal information (e.g., name or date of birth). Use the attached job description and person specification to help with this.
Part 3: Equal Opportunities Monitoring and Contact Form – This includes personal information so we can contact you if you are shortlisted for an interview. It also allows us to gather and analyse demographic information about our applicants. This form will only be seen by HR and will not impact shortlisting.
Want to apply?
To apply for this role, please complete an online application.
Job Application Timeline
Closing date: Thursday 29th January 2026 at 10am
Intended interview dates: 12th / 13th February 2026
Compulsory Requirement - The UK Government sets the legal regulations that we are required to follow. As an employer we must ensure that everyone is eligible to work in the UK and this is done by us checking and making a copy of the correct original identification/documentation before your first day of work. Currently we require you to have the right to work in the UK, as we are not a Home Office approved sponsor.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Structure
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Reports to: Director of Learning and Impact
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Direct reports: Programme Leads, Programmes Coordinator
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Location: Haringey, with travel across London boroughs as required
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Hours: 40 hours per week (including 1 hour lunch break)
Benefits
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25 days annual leave plus 8 bank holidays, your birthday off, and an extra day per year of service (up to 5 additional days)
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Death in Service cover (up to 4x annual salary / fixed amount for part-time roles)
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Enhanced sick pay
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Eye care benefits for those using display screens
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Up to £750 annual CPD budget to support your professional development
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A dedicated wellness package promoting staff health and wellbeing
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Team building and transformation days to strengthen collaboration and personal growth
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Professional mentoring and ongoing supervision
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A comprehensive induction and training programme to help you thrive from day one
About Sister System
Founded in 2018, Sister System is a charitable organisation and an Open College Network (OCN) approved centre dedicated to empowering girls and young women aged 13-24 affected by the care system.
Our approach is co-designed with care-affected young women to ensure that their lived experiences continue to drive meaningful change and shape our progression. Built on proven therapeutic models, our long-term mentoring, accredited qualifications, and leadership development programmes strengthen resilience, confidence, and essential life skills.
Our model seeks to break intergenerational cycles by equipping young women with the tools to thrive and lead change. Through a strong sense of community, peer networks, and trusted adult relationships, we create clear pathways into education, employment, and socio-economic stability, supporting a life free from abuse.
Throughout her journey with Sister System, each girl participates in weekly one-to-one and group sessions focused on self-education and personal growth. These sessions explore the social and emotional transition to womanhood while building a supportive network of “sisters” who continue to empower one another during key life transitions. Our programmes are accessible to girls and young women at any stage of educational attainment, enabling all Sis-Stars to learn, grow, and thrive.
Our Programmes
All our programmes have been co-curated with young women in care and are built upon proven therapeutic models of intervention. We deliver a set of inclusive, empowering, enabling, and exploratory programmes. These focus on self-education, investigating the social and emotional impact of the transition to womanhood and creating a network of sisters who can continue to support each other's growth throughout key transitional periods. Our programmes are delivered in such a way that sisters at any stage of educational attainment can access, learn, grow, and thrive.
Job Purpose
Sister System is seeking an experienced and dynamic Head of Programmes to lead the operational delivery and continuous improvement of our mentoring, learning, and development programmes for care-affected girls and young women aged 13–24. The postholder will oversee the full programme cycle — from referral and assessment through to delivery, evaluation, and progression — ensuring all work is trauma-informed, evidence-based, and aligned with Sister System’s mission and OCN accreditation standards. Acting as the central link between the leadership team and delivery staff, the Head of Programmes will manage and develop a high-performing team, maintain quality assurance across all programme stages, and foster strong partnerships with schools, local authorities, and community organisations to drive measurable impact and long-term systemic change.
This role holds operational oversight of all programme delivery, team management, and quality assurance, ensuring that our work achieves its intended outcomes, aligns with our organisational strategy, and continues to grow in impact and reach.
Key Responsibilities
Programme Leadership and Delivery
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Lead the design, coordination, and delivery of all Sister System programmes, services, and activities in line with organisational aims and funder requirements.
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Oversee programme planning, scheduling, and annual mapping to ensure smooth delivery and strategic alignment across all three stages (Enable, Enhance, Empower).
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Work with the Safeguarding Lead to manage referral, assessment, and placement processes to ensure beneficiaries are appropriately matched to programmes and mentors, maintaining high standards of transparency and accountability throughout.
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Ensure all delivery follows Sister System's three-stage programme model, safeguarding standards, and quality expectations. Support programme delivery where needed, maintaining a visible leadership presence.
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Monitor the service user journey using Sister System's monitoring and evaluation tools and Salesforce CRM, working with the Head of Monitoring & Evaluation to track progress against work plans, indicators, and our evaluation framework.
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Conduct regular programme review meetings with team members and stakeholders to enhance information sharing, efficiency, and effectiveness of programme implementation.
Programme Quality and Impact
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Oversee programme quality assurance, including risk assessment of referrals, benchmarking, and monitoring of Development & Progress reports.
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Work with the Internal Quality Assurer to ensure delivery meets agreed quality standards.
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Maintain oversight of portfolios of work produced by learners and mentors towards their qualifications, in collaboration with the Learning & Development Lead and EET Progression Lead.
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Support the collection, analysis, and reporting of programme data to evidence impact and inform organisational learning.
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Play an active role in the impact evaluation cycle, managing and adapting programmes in line with outcomes and goals.
Operational and Team Leadership
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Lead and support the mentor team in effective caseload management, ensuring appropriate workload balance and delivery quality.
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Line manage key programme staff, providing guidance, support, and supervision in line with organisational policies. Support staff wellbeing and development, ensuring a positive working environment.
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Ensure timely completion of paperwork, reports, and monitoring requirements across all programmes.
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Lead regular team meetings, contributing to a reflective, learning-focused organisational culture.
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Support implementation of Sister System's performance management systems and processes.
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Ensure compliance with all relevant policies and procedures, specifically safeguarding, Child Protection Policy, and Code of Conduct.
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Encourage a culture of learning, creativity, and innovation. Maintain good team communication and dynamics, taking remedial action when problems occur.
External Partner Management
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Commission and manage a pool of external facilitators and delivery partners to meet agreed programme outcomes.
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Build and maintain strong relationships with referral partners, funders, and external stakeholders to support programme delivery and growth.
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Represent Sister System externally, promoting our model of culturally responsive, trauma-informed mentoring.
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Ensure all staff, partners, and stakeholders have clear understanding of Sister System's mission, vision, values, and policies, reflected in programme implementation.
Strategic Development and Business Growth
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Contribute to the development of Sister System's programme strategy, aligning delivery with the 3-year plan and long-term system change goals.
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Contribute to Sister System's strategy development and revision by providing feedback on programme reach, impact, and strategic planning.
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Identify opportunities for programme innovation and growth, including developing new partnerships and supporting funding applications.
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Support senior leadership in reporting to funders and partners, contributing to organisational learning and sustainability planning.
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Represent Sister System at sector events and forums to promote our work and influence best practice in mentoring care-affected young women.
Safeguarding
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Sister System places the highest priority on safeguarding and promoting the welfare of children and young people.
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The Head of Programmes will serve as a Designated Safeguarding Officer (DSO) with responsibility for safeguarding in the organisation, maintaining good knowledge of safeguarding guidance (including Keeping Children Safe in Education and Working Together to Safeguard Children) and related legislation (e.g., the Children Act 1989).
Person Specification
Essential – Knowledge & Experience
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Significant experience in programme management, delivery, and coordination within the charity/social impact sector
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Proven track record of managing multiple programmes or projects simultaneously, meeting targets and deadlines
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Experience of line management and team leadership, including supervision and performance management
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Experience managing relationships with external stakeholders, including funders, delivery partners, and referral agencies
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Experience in safeguarding and child protection, including handling disclosures and managing risk
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Knowledge of the challenges faced by care-experienced young women and the care system
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Knowledge of effective monitoring and evaluation approaches and impact measurement
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Awareness of equality, diversity, and inclusion principles in service delivery
Desirable
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Experience working with vulnerable young people, particularly care-experienced individuals or young women
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Experience in mentoring programmes or youth development initiatives
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Experience working with trauma-informed and culturally responsive approaches
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Experience of co-production or 'by and for' programme design with service users
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Experience in qualifications-based programmes (e.g., accredited learning)
Skills & Abilities
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Excellent programme planning, coordination, and organisational skills with strong attention to detail
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Strong analytical skills with ability to interpret data and use it to inform decision-making
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Excellent written and verbal communication skills
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Ability to manage competing priorities and work effectively under pressure
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Strong relationship-building skills with ability to work collaboratively across teams and with external partners
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Highly developed cultural awareness and ability to work well in an environment with people from diverse backgrounds and cultures
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Problem-solving skills with ability to adapt plans and respond to challenges
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Ability to lead, motivate, and support a team, fostering a positive and reflective culture
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Strong administrative and IT skills, including proficiency with databases and monitoring systems
Personal Qualities
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Passionate commitment to Sister System's mission of supporting care-experienced young women
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Strong alignment with Sister System's values and approach, including 'by and for' and trauma-informed practice
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Empathetic and non-judgemental approach to working with vulnerable young people
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Resilient and able to manage emotional demands of the role while maintaining professional boundaries
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Flexible and adaptable approach to changing circumstances and organisational needs
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Commitment to continuous learning, reflection, and professional development
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High level of integrity, professionalism, and accountability
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Able to maintain confidentiality and handle sensitive information appropriately
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You will demonstrate Sister System’s values: Tenacious, Solution-focused, Masterful, Collaborative and Evidence-based
Other Requirements
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Enhanced DBS check will be required for this role
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Right to work in the UK
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Willingness to work occasional evenings and weekends as required by programme delivery
Safeguarding and Safer Recruitment
Sister System is committed to safeguarding and promoting the welfare of all children, young people, and vulnerable adults. The successful applicant will be required to complete an enhanced DBS check and provide two satisfactory references.
Equal Opportunity Statement
Sister System is an equal opportunity employer. We welcome applicants from all backgrounds and lived experiences, and we are committed to fair, inclusive and transparent recruitment. If you need any reasonable adjustments during the application or interview process, please let us know.
Recruitment Process
The post will be advertised from 16th December 2025; applications will close on 12th January 2026.
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First round of interviews will be 22nd January 2026,
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Second round interview will commence from the week of 26th January 2025
We work alongside girls and young women aged 13-24 affected by care, offering her an early intervention mentoring and educational programme.
The client requests no contact from agencies or media sales.